Principal Human Resources Analyst - Organizational Development and Training

Job Description

Description

Principal Human Resources Analyst
Regular, Full-Time Employment Opportunity
Classification also receives 3.5% premium pay


The City of Sunnyvale is a progressive and fiscally sound organization located in the heart of Silicon Valley. Guided by its mission to build community trust by delivering exceptional services and its core values of Integrity, Leadership, and Respect, the City is seeking an experienced and collaborative Principal Human Resources Analyst to join the Human Resources management team and lead the design and implementation of a Citywide Training and Development program. This position will play a key role in strengthening the support provided to City staff by assessing organizational needs, developing meaningful learning and development opportunities, and partnering with departments and employees to promote professional growth, leadership development, and organizational effectiveness. The successful candidate will bring strong Human Resources expertise, sound judgment, creativity, and a collaborative approach to improving services and supporting the City’s workforce.

Complete Job Description - Principal Human Resources Analyst

Essential Job Functions

(May include, but are not limited to, the following):

• Plans, schedules, assigns, reviews, supervises, and participates in the work of Human Resources staff; trains staff; evaluates performance; provides coaching and development; and assists with selection, promotion, and employee relations matters.
• Participates in the development and implementation of City and department goals, objectives, work plans, policies, and priorities, service levels, and performance measures related to assigned Human Resources programs and functions.
• Plans, manages, coordinates, implements, and evaluates assigned Human Resources programs, projects, studies, systems, and initiatives; establishes work plans, timelines, deliverables, and performance measures.
• If assigned, directs or participates in annual budget preparation and administration; identifies resource needs; prepares cost estimates and justifications; monitors revenues and expenditures; approves invoices and purchases as authorized; and assists with contract development and administration.
• Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff and implements improvements.
• If assigned, assists with contract development and administration, including solicitations, requests for proposals, sole-source requests, evaluation of proposals, contract terms and conditions, required reports, and monitoring contractor performance and compliance.
• Authors administrative, management, operational, and staff reports including the preparation of conclusions, recommendations, and forecasts, for management review; develops formats to facilitate clear understanding and interpretation of information and materials to be presented.
• Performs various analytical support duties such as conducting studies on various operational, legislative, policy, and/or administrative issues, evaluating existing and proposed policies and procedures, and considers industry benchmarks; consults with and advises City staff and management; makes recommendations, and reviews and evaluates implemented changes.
• Conducts complex research, administrative studies, and quantitative and qualitative analyses involving workforce, operational, legislative, policy, organizational, and Human Resources issues; evaluates alternatives and develops actionable recommendations.
• Manages assigned projects, programs, and activities in collaboration with other City or department projects, programs, units, and committees as well as external organizations and agencies and the public; represents the City and/or department on committees to develop, schedule, implement, and monitor programs and projects that impact Human Resources; responds to and resolves inquiries and complaints.
• Conducts research; compiles, and analyzes HRIS data, relevant laws and regulations; conducts market surveys related to Human Resources program policies and issues; prepares reports of findings; assesses alternatives and provides actionable recommendations.
• Provides consultation, technical assistance, and recommendations to City departments, managers, supervisors, employees, and other stakeholders regarding Human Resources policies, programs, procedures, and practices.
• Assists in labor negotiations by attending meetings and taking notes; prepares responses to information requests; drafts and analyzes negotiation proposals; assesses cost impacts of proposals; conducts market research and surveys; maintains official records; updates Memoranda of Understanding and Salary Resolutions.
• Conducts personnel investigations, including gathering factual findings; interviews subjects and witnesses and prepares summary reports.
• Oversees, develops, organizes, and directs the maintenance of assigned records management systems and databases; ensures data integrity; establishes and modifies procedures related to systems and database maintenance; ensures compliance with records retention schedules, policies, and procedures.
• Serves as liaison for assigned functions with other City departments, divisions, and outside agencies.
• Attends and participates in professional group meetings; stays abreast of contemporary trends and innovations in human resources and public administration.
• Answers questions and provides information to the public; investigates and responds to complaints and inquiries from residents, employees, other departments, City Council, and external agencies.
• Represents the Human Resources Department and the City at interdepartmental, interagency, professional, public, committee, and task force meetings; serves as a liaison with departments, employee groups, outside agencies, vendors, consultants, and professional organizations.
• If assigned, leads the planning, coordination, administration, and evaluation of Citywide training and development programs, including employee orientation, supervisory and leadership development, career development, succession planning, employee engagement, and other organizational effectiveness initiatives.
• If assigned, assesses organizational, departmental, and workforce training and development needs; develops or coordinates training programs, workshops, presentations, facilitated discussions, learning resources, and training materials; and evaluates program effectiveness and outcomes.
• Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.
• Performs other duties as assigned.

WORKING CONDITIONS
Physical Demands: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.
Environmental Conditions: Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or the public in interpreting and enforcing divisional policies and procedures.

Minimum Qualifications

Education and Experience:
Any combination of experience and education (or training) that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

A bachelor's degree from an accredited college or university in human resources management, organizational psychology, public administration, business administration, or related field; AND Four (4) years of increasingly responsible professional experience in human resources, including one (1) year of experience in a lead or supervisory capacity.

Knowledge of:

• Principles and practices of human resources administration, organization, and operation.
• Principles and practices of recruitment and selection, classification and compensation, employee benefits, workers’ compensation, safety, risk management, employee and labor relations, HRIS, training, and organizational development.
• Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
• Principles and practices of leadership.
• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Organizational and management practices applicable to the analysis, evaluation, development, and implementation of programs, policies, procedures, and service improvements.
• Principles and practices of budget administration and monitoring.
• General principles of risk management related to the functions of the assigned area.
• Principles and practices of employer-employee relations.
• Applicable federal and state laws, codes, and regulations related to employee relations, equal employment opportunity and labor relations.
• Principles and practices of program and system development, administration, and evaluation.
• Research methods and statistical analysis.
• Methods and techniques of record keeping and report preparation and writing.
• Principles, practices, and techniques of human resources administration, organization, and operation.
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Research, quantitative and qualitative analyses, and reporting methods, techniques, and procedures.
• Complex arithmetic and statistical techniques.
• Recent and on-going developments related to the operations of the assigned area of responsibility.
• Principles and procedures of record keeping, technical report writing, and preparation of correspondence.
• Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.
• City and mandated safety rules, regulations, and protocols
• Techniques for providing a high level of customer service, by effectively working with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance objectively and positively.
• Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
• Administer budgets; monitor revenue and expenses, as required.
• Independently identify, plan, and conduct management, budgetary, administrative, and operational studies.
• Analyze, interpret, summarize, and present administrative and technical information and data effectively.
• Develop improvements in operations, procedures, policies, or methods.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Perform quantitative and qualitative analyses to evaluate assigned projects, programs, and activities.
• Coordinate and effectively facilitate employee events and activities.
• Analyze complex human resources issues and develop and implement appropriate responses.
• Conduct complex research, analysis, and administrative studies.
• Facilitate consensus building and discussion of sensitive issues to effectively resolve employment matters; gain concurrence and cooperation through discussion and persuasion.
• Effectively manage projects and timelines.
• Prepare and effectively deliver presentations.
• Apply creativity and flexibility in problem solving to complex and/or sensitive issues and problems.?
• Perform mathematical calculations quickly and accurately.
• Maintain accurate records and files of work performed.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Effectively represent the department and the City in meetings with governmental agencies, various professional organizations, and in meetings with individuals.
• Prepare clear and concise reports, correspondence, documentation, and other written materials.
• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

Licenses/Certificates:
Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record.

Application and Selection Process

The application period closes on Wednesday, December 2, 2026 at 5:00 pm. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov and click on 'City Jobs'. Late or incomplete applications will not be accepted.

EXAM PROCESS
Applications will be competitively screened based on the qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Tuesday, December 15th at Sunnyvale City Hall . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources.)

SELECTION PROCESS
Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in an in-person selection interview with the department scheduled for the week of January 4, 2027.

Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.

INFORMATION ABOUT PROOF OF EDUCATION
Any successful candidate selected by the hiring department may be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). An applicant with a college degree obtained outside the United States must have education records evaluated by a credential evaluation service at the candidate’s expense. Candidates may utilize any third-party agency for the evaluation. If you search ‘education equivalency verification’ or similar online, you will obtain results for agencies that provide this evaluation service.

ADDITIONAL INFORMATION
Positions in this job classification are not represented and have been designated as confidential.

For assistance on how to fill out your job application, watch the following video:

• How to Apply for a City of Sunnyvale Job- YouTube (5:13)

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

The City of Sunnyvale is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state, or local laws. The City of Sunnyvale is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 730-7490 or recruitments@sunnyvale.ca.gov .

Summary of Confidential Management Benefits.

Notice of CFRA (California Family Rights Act) Rights and Obligations

Closing Date/Time: 12/2/2026 5:00 PM Pacific