Fire Loss Consultant

Summary

Job DescriptionJob DescriptionFire Loss Consultant / Emergency Response CoordinatorCompany: Restoration1 of OmahaLocation: Omaha Metro AreaPosition Type: Part-Time / On-Call, with opportunity to growCompensation: On-call availability pay + response pay + commission on collected mitigation revenueAbout the RoleRestoration1 of Omaha is looking for a calm, professional, and service-minded Fire Loss Consultant to help homeowners and property owners immediately after a fire loss.This is not a high-pressure sales role. We are looking for someone who can respond quickly, communicate clearly, build trust, and help guide people through one of the most stressful moments they may ever experience.The right person will be comfortable walking into difficult situations, listening first, explaining the restoration process, and coordinating the next steps with our internal team.What You'll DoRespond to fire loss leads in the Omaha metro areaMeet with homeowners, property owners, or managers onsiteHelp assess immediate needs after a fire lossCoordinate with Restoration1's mitigation and operations teamExplain emergency mitigation services in a clear, ethical, and professional wayHelp secure work authorizations when the property owner chooses Restoration1Maintain communication with our Business Development ManagerRepresent Restoration1 with compassion, professionalism, and urgencyHelp protect our reputation as a company that puts people firstWho We're Looking ForThe ideal candidate is not necessarily a traditional salesperson. We are looking for someone who is steady, trustworthy, responsive, and comfortable helping people during stressful situations.A strong fit may include someone with experience in:Fire serviceEmergency responseInsurance adjustingProperty managementRestoration or constructionMilitary or law enforcementCustomer service or hospitalityOutside sales with a relationship-first approachRequired QualificationsValid driver's license and reliable transportationAbility to respond quickly to fire loss leadsStrong communication skillsProfessional appearance and demeanorComfortable speaking with homeowners during stressful situationsAbility to work evenings, weekends, or irregular hours when neededHigh level of integrity and discretionWillingness to follow Restoration1's ethical response standardsPreferred QualificationsBilingual English/Spanish is strongly preferredRestoration, insurance, construction, or emergency service experienceExisting knowledge of the Omaha metro areaExperience working with homeowners after property damageCompensation StructureThis position is designed to reward availability, response, and successful customer outcomes.Compensation may include:Monthly on-call availability payPer-response pay for qualified fire loss responsesCommission based on collected mitigation revenue from signed jobsFinal compensation structure will be discussed during the interview process and may vary based on experience, availability, and role fit.What Makes This Role DifferentMany companies approach fire losses with aggressive sales tactics. That is not who we are.Restoration1 of Omaha believes restoration should be people-focused. Our role is to bring order in a moment of chaos, help the customer understand their options, and provide professional emergency mitigation services when they choose to work with us.We are looking for someone who can win trust the right way.To ApplyPlease submit your resume and a brief note explaining why you would be a good fit for responding to property owners after a fire loss to nate.r@restoration1.com

Job Description

Job DescriptionJob DescriptionFire Loss Consultant / Emergency Response CoordinatorCompany: Restoration1 of OmahaLocation: Omaha Metro AreaPosition Type: Part-Time / On-Call, with opportunity to growCompensation: On-call availability pay + response pay + commission on collected mitigation revenueAbout the RoleRestoration1 of Omaha is looking for a calm, professional, and service-minded Fire Loss Consultant to help homeowners and property owners immediately after a fire loss.This is not a high-pressure sales role. We are looking for someone who can respond quickly, communicate clearly, build trust, and help guide people through one of the most stressful moments they may ever experience.The right person will be comfortable walking into difficult situations, listening first, explaining the restoration process, and coordinating the next steps with our internal team.What You'll DoRespond to fire loss leads in the Omaha metro areaMeet with homeowners, property owners, or managers onsiteHelp assess immediate needs after a fire lossCoordinate with Restoration1's mitigation and operations teamExplain emergency mitigation services in a clear, ethical, and professional wayHelp secure work authorizations when the property owner chooses Restoration1Maintain communication with our Business Development ManagerRepresent Restoration1 with compassion, professionalism, and urgencyHelp protect our reputation as a company that puts people firstWho We're Looking ForThe ideal candidate is not necessarily a traditional salesperson. We are looking for someone who is steady, trustworthy, responsive, and comfortable helping people during stressful situations.A strong fit may include someone with experience in:Fire serviceEmergency responseInsurance adjustingProperty managementRestoration or constructionMilitary or law enforcementCustomer service or hospitalityOutside sales with a relationship-first approachRequired QualificationsValid driver's license and reliable transportationAbility to respond quickly to fire loss leadsStrong communication skillsProfessional appearance and demeanorComfortable speaking with homeowners during stressful situationsAbility to work evenings, weekends, or irregular hours when neededHigh level of integrity and discretionWillingness to follow Restoration1's ethical response standardsPreferred QualificationsBilingual English/Spanish is strongly preferredRestoration, insurance, construction, or emergency service experienceExisting knowledge of the Omaha metro areaExperience working with homeowners after property damageCompensation StructureThis position is designed to reward availability, response, and successful customer outcomes.Compensation may include:Monthly on-call availability payPer-response pay for qualified fire loss responsesCommission based on collected mitigation revenue from signed jobsFinal compensation structure will be discussed during the interview process and may vary based on experience, availability, and role fit.What Makes This Role DifferentMany companies approach fire losses with aggressive sales tactics. That is not who we are.Restoration1 of Omaha believes restoration should be people-focused. Our role is to bring order in a moment of chaos, help the customer understand their options, and provide professional emergency mitigation services when they choose to work with us.We are looking for someone who can win trust the right way.To ApplyPlease submit your resume and a brief note explaining why you would be a good fit for responding to property owners after a fire loss to nate.r@restoration1.com