Staff Services Analyst

About the Opportunity

This recruitment will close after 50 applications have been received THE POSITION Behavioral Health and Recovery Services (BHRS) is seeking a Staff Services Analyst (SSA) to join the Quality Services Team. The Quality Services and Risk Management is a dynamic administrative team in the BHRS Behavioral Health Plan Administration Division dedicated to improving community wellness through quality services, quality improvement and regulatory excellence. This position plays a critical administrative and analytical role in ensuring department compliance with federal, state, and local behavioral health regulations, and in supporting quality improvement efforts across multiple systems of care, including Mental Health and Drug Medi-Cal Organized Delivery System (DMC-ODS). The SSA will provide support in policy monitoring, data tracking, audit preparation, certification maintenance, and performance reporting to enhance service delivery and regulatory integrity. THE IDEAL CANDIDATE This candidate will need to be able to work in a fast-paced environment with the ability to review and understand regulatory requirements while paying attention to details. The ideal candidate will possess exceptional organization, communication and interpersonal skills with a teamwork attitude. In addition, this SSA will be responsible for working side by side program and leadership staff by providing support and technical assistance to the Mental Health and Drug Medi-Cal Organized Delivery System (DMC-ODS) system. This recruitment is being conducted to fill one (1) vacancy for Behavioral Health and Recovery Services and establish an eligible list to fill future full-time vacancies. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health orders, please visit the California Department of Public Health website here for more information. To learn more about the Behavioral Health and Recovery Services department, click here.
Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid- Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/under the "Disability" tab.

Typical Tasks

Regulatory Compliance & Program Support

• Review, assign, and monitor implementation of Behavioral Health Information Notices (BHINs) from Department of Health Care Services (DHCS).
• Prepare internal documentation and support the facilitation of state and federal audits.
• Collaborate with Compliance to issue and review Corrective Action Plans (CAPs) for non-compliance.
• Maintain and track Medi-Cal program certifications and renewals for BHRS and contracted providers.
• Ensure timely communication with state and federal oversight bodies.
• Assist in the launch and implementation of new initiative resulting from changes in federal and state laws and regulations.

Data Analysis & Reporting

• Track and analyze audit findings, training outcomes, and quality of care trends.
• Assist with reporting requirements for Quality Assurance and Performance Improvement (QAPI), Performance Improvement Projects (PIPs), and Quality Improvement Committees (QICs).

Policy, Technology & Systems

• Support the development and implementation of department policies and procedures.
• Participate in testing, training, and report building, particularly in the symplr platform or any new adopted software.
• Assist in the development of internal tools to support program monitoring and regulatory compliance.

Administrative Support & Collaboration

• Complete administrative tasks with a high degree of accuracy and detail, including tracking and analyzing data related to program certifications, documentation, and audit readiness.
• Collaborate closely with the BHRS Quality Services Manager, Risk Manager and Quality Services, Behavioral Health Specialists, and Mental Health Clinician III staff to support departmental changes.
• Participate in a variety of community collaborative and capacity-building efforts, contributing to the department’s mission of improving service quality and access across the system of care.
• Provide Technical Assistance to the BHRS Department in the areas of Quality Improvement, Risk Management, Medi-Cal Requirements, Medi-Cal Certification, Member Informing Material, Billing for Services, etc.

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

KNOWLEDGE

• Data collection methods and tools.
• Research and analysis techniques, including statistical concepts and methods.
• Familiarity with outcome measurement terminology and Results-Based Accountability (RBA) frameworks.
• Basic training techniques (e.g., lectures, group exercises, handouts, quizzes).
• Multicultural competence and experience working with diverse populations.
• Strong command of grammar, punctuation, and spelling; ability to communicate clearly and professionally in writing.

SKILLS AND ABILITIES

• Knowledge of behavioral health policy, data analysis, and regulatory frameworks.
• Proficiency in preparing, interpreting, and explaining reports, charts, and graphs.
• Intermediate to advanced proficiency with Microsoft Excel, Word, Access, and PowerPoint.
• Ability to learn and adapt to new software programs efficiently.
• Excellent attention to detail and a high level of accuracy in documentation.
• Ability to manage multiple projects and competing deadlines independently.
• Commitment to public service, particularly in support of individuals and families served by behavioral health systems.
• Ability to make oral presentations in individual and group settings.
• Effectively communicate complex technical concepts to non-technical audiences.
• Establish and maintain cooperative working relationships across teams and departments.
• Maintain organized and accurate records.
• Motivate and guide others to follow up on data- and outcome-related tasks and issues.
• Demonstrate strong time management skills and adaptability in a fast-paced environment.
• Strong oral and written communication skills.
• Strong interpersonal and communication skills; able to collaborate with diverse teams.
• Conflict resolution and problem-solving capabilities in a team environment.
• Adaptability and emotional intelligence to navigate challenging scenarios with professionalism.

We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE

• Completion of sixty (60) college semester units in Public or Business Administration, Industrial Arts, Behavioral Sciences, Health Sciences, or closely related fields: AND
• One (1) year of increasingly responsible experience related to the typical tasks described above; OR
• One (1) year of experience performing duties comparable to the position of a Stanislaus County Staff Services Technician performing complex analytical work and demonstrating proficiency in preparing, interpreting and explaining data and regulations.

DESIRABLE QUALIFICATIONS
In addition to the minimum qualifications, applicant screening may focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application

• One (1) year experience working for or with a community-based health or Human Services organization.

Proof of education (transcripts) must be attached for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-7339 or email recruitments@stanbhrs.org to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification.

Application and Selection Procedures

APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months.

TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: 50 applications received or July 11, 2025
Oral Examination: Tentatively the week of July 21, 2025

Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.

Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org
Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627

Benefits associated with this position can be found at Benefits Summary.

Closing Date/Time: 7/11/2025 5:00 PM Pacific

• 

• Stanislaus County

• (209) 525-6341

Show more