What You'll Be Doing

First time offered New Position at our Western Regional Center!

Apply today for our new Administrative Specialist role at the Western Regional Center and have a career that does more than just pay your bills. Have a career that makes you feel good at the end of the day by knowing the work you did, made our community a better place to live, work and play!

The Western Regional Center (WRC)is a facility that brings an array of services to the southern portions of Wake County. The Center represents a regional service delivery model that is implemented throughout Wake County to increase access to services for people living and working in the western region (Apex, Cary, Morrisville and surrounding areas) of Wake County. Services from various Wake County departments (Health and Human Services, Housing, Community Services, Environmental Services, Sheriff's Department) and various facility-based partnerships with community service providers provide services onsite and engage the community through the WRC.

In your new role you will provide comprehensive administrative support: public contact, scheduling, problem-solving, meeting coordination, reports, supplies/finance management, communications and general office duties. The Administrative Specialist will monitor the flow of business and strategic plans to support the Regional Director, the operation of the center and coordination of the WRCAC and other partnerships.

This position is ideal for those that enjoy working with independently and as part of a high functioning team. Public contact is a significant function including contact with program staff, managers of other units within the organization as well as representatives external to the organization.

Essential functions;

• Manages access to the Regional Director by screening calls and visitors to determine an appropriate course of action
• Researches and responds to calls that may be sensitive and confidential in nature
• Maintains a calendar and schedules appointments based on knowledge of the Regional Director's responsibilities, center priorities and issues of importance
• Resolves administrative problems that would not typically require the supervisor's involvement and serve as an ambassador for the center
• Coordinates meeting/event logistics including preparing meeting agendas and handouts, formatting presentations and reports
• Act as the office manager including providing reports, monitoring and ordering supplies, process payments, P-Card duties, and act as the human resources liaison when needed

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a few special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing innovative and exciting enhancements to our services to ensue Wake County is the healthiest place to live.

The Basics (Required Education and Experience)

• High school diploma or GED
• Two years of administrative/office support experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Strong business skills to include the use of technology to improve access and efficiency
• Experience in Meeting Management - effectively communicating and managing email group lists and virtual platforms
• Experience in maintaining partnerships and being collaborative across different programs, groups and departments that might have widely varied needs
• Experience in developing budgets, managing expenditures, and ensuring financial accountability

How Will We Know You're 'The One'?

• Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions
• Ability to build strategic relationships between work units, divisions, departments, and other groups (both internal and external)
• Ability to develop and maintain strong relationships with customers by listening to the customer and understanding and responding to identified needs
• Ability to convey information orally and in writing to individuals or groups to ensure they understand the message
• Knowledge of and ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
• Ability to allocate resources, plan procurement, and manage budgets and support contracts to ensure fiscal stability of the organization
• Skill and ability in coordinating, facilitating, and participating in a collaborative approach to the completion of tasks or assignments
• Proficiency in computer skills and software, virtual meeting platforms, data and social media management

About This Position

Location: HSC Weatherbridge Raleigh, NC 27609

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15pm

Hiring Range: 25.07 - 26.49

Market Range: 25.07 - 31.18

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 9/2/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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