Development Services Systems Applications Programmer

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.

As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $5 billion, with approximately 7,000 employees, serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.

The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly for the public good.

Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is located in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

Position Duties

NOTE - The first review of applications will be on Tuesday, October 7, 2025. Please submit your application by 11:59 p.m. (PST) on Monday, October 6, 2025, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews the week of October 20, 2025.

The Development Services Solutions team is responsible for several Off-The-Shelf (OTS) and custom systems and applications that support the daily operations of the Planning, Building, and Code Enforcement Department (PBCE) and the Development Services process at the City of San José.

The Information Technology Department’s Development Services Solutions team is seeking a Development Services Systems Applications Programmer (SAP) I/II to support the development and maintenance of the below systems, applications, and business requirements, as well as to assist with emerging needs around data analysis, data extraction, data mapping, and reporting functions.

Duties may include, but are not limited to:

• Develop new and customize existing systems and applications using PL/SQL, SQL, Java, JavaScript, Angular, and/or HTML/CSS using Agile development practices.
• Provide comprehensive development support, including troubleshooting, maintenance, and custom feature development, while staying current with emerging technologies and industry best practices.
• Execute full software development lifecycle activities, including design, testing, implementation, and upgrades, while creating robust technical documentation.
• Collaborate with software vendors to enhance system capabilities and resolve technical challenges that impact community service delivery.
• Document defects and feature enhancements.
• Gather reporting requirements, conduct data analysis, and create reports using Crystal Reports and Power BI.
• Establish, build, and maintain effective working relationships with vendors and City staff to ensure seamless service delivery and continuous improvement of digital infrastructure serving our community.
• Provide end-user training, support, prepare, and update end-user documentation.

The Development Services’ current technology portfolio includes:

• Permitting and Compliance (Granicus AMANDA)
• Public Portal (https://sjpermits.org/permits/online-permits.html)
• Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI)
• Electronic Plan Review
• Digital Inspections
• Resource Planning and Scheduling (custom inspection scheduling and assignment)
• Collaboration (SharePoint)
• Enterprise Content Management (Custom and SharePoint)

Please note that the Development Services Systems Applications Programmer (SAP) I/II position is currently eligible for a hybrid telework schedule (32 hours onsite, 8 hours remote). The schedule for working remotely and onsite is subject to change.

Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Systems Applications Programmer (SAP) I/II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

• Salary Range (including the 5% NPWI):
• SAP I: $88,932.48 - $108,086.16 annually
• SAP II: $98,629.44 - $119,945.28 annually

The SAP I/II classification is represented by the Municipal Employees’ Federation (MEF) bargaining unit.

Minimum Qualifications

Education & Experience:

• SAP I: A Baccalaureate Degree from an accredited college or university in Computer Science, Management Information Systems, Business Administration, or a closely related field, AND one (1) year of experience in computer systems applications programming.
• SAP II: Any combination of training and experience equivalent to successful completion of advanced undergraduate course work from an accredited college or university in computer science, business administration or related field and two (2) years of computer systems applications programming experience.

Acceptable Substitutions:

• SAP I: Additional years of directly related work experience may be substituted for up to a maximum of two (2) years of the educational requirement on a year-for-year basis. There will be no substitute for the one (1) year work experience requirement.

Other Qualifications

The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates strong technical knowledge and programming experience to design, develop, and maintain high-quality software solutions:

• Experience with the following applications and reports: SAP Crystal Reports and/or Power BI, Enterprise Content Management, Enterprise Service Bus (ESB) (e.g., Mule ESB) and/or Case Management/Tracking systems, Web Server(nginx), and Application server (Apache Tomcat).
• Ability to develop and update applications using PL/SQL, SQL, Java, JavaScript, HTML/CSS, and Python.
• Experience with Integration Development Environments (IDEs): Eclipse, Spring Tool Suite, Toad, SQL Developer, API and Web Services development, and/or Mule ESB AnyPoint IDEs.
• Demonstrated experience with business requirement gathering, version control system (Git, CVS), software testing methodologies, Automation test tools, Office 365 Suite, Server OS environments, basic system administration, RESTful Webservices, data structures, web-based technologies (e.g., Angular, Node Js, React, Spring, etc.), and/or IIS and J2EE server administration.

Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.

Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Customer Service -Demonstrates the ability to anticipate customers’ needs and deliver services effectively and efficiently using professional demeanor.

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You must answer all job-specific questions to be considered for this vacancy, or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Felipa Perez at Felipa.Perez@sanjoseca.gov.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

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• City of San Jose

• 408-535-1285

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