HUMAN SERVICES ADMINISTRATOR II - WORKFORCE SYSTEMS DELIVERY

Position/Program Information

EXAM TITLE: Human Services Administrator II - Workforce Systems Delivery

EXAM NUMBER: EW8022C-EA

JOB TYPE: PERMANENT

TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT

FILING DATES:
Applications will be accepted starting at 8:00 a.m. (PT) on Wednesday October 8, 2025, until the needs of the service are met. The application filing period is subject to closure without notice.

ABOUT THIS EMERGENCY APPOINTMENT:

The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

Department of Economic Opportunity is seeking qualified candidates to fill a Human Services Administrator II vacancy in the department’s Workforce Branch, Planning & Operations Division. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Human Services Administrator II.

WORK LOCATION:

Economic Opportunity Headquarters

510 S Vermont Ave 11th Fl

Los Angeles CA 90020

Economic Opportunity offers a hybrid telework schedule subject to the needs of the department.

ABOUT THE DEPARTMENT:

The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses, and residents in LA County.

Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all.

Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces.

Essential Job Functions

• Conducts legislative analyses and prepares policy briefs with recommendations that could or will affect local policy development and implementation.
• Directs the development, implementation and on-going review of workforce initiatives and programs in accordance with federal, state, local, and County requirements.
• Prepares Directives, memos, letters, plans, reports, and recommendations including investigative, factual, and analytical data in support of WIOA adult & Dislocated Worker, Rapid Response, National Dislocated Worker Grants, Youth@Work, INVEST, LA:RISE, and other special workforce development programs
• As a subject matter expert, prepares training materials and provides training to system partners.
• Prepares and reviews proposals, and forms for correctness and compliance with applicable policies, regulations, and guidelines for Workforce Development Program business and operational requirements and partnership development programs.
• Prepares correspondence to the Board of Supervisors and Federal and State funding agencies for programs and projects related to Workforce Development Program business, operational and training programs, initiatives, and countywide strategies.
• Collects, analyzes, interprets, and presents data to develop area allocation plans and to support the planning and evaluation of current programs.
• Develops plans to equitably allocate operational, programmatic, training, and business resources throughout the County consistent with Federal, State, and local requirements.
• Directs technical assistance designed to increase the integrated planning capability of Workforce Development Program initiatives and goals, training programs, and business service partnerships.
• Directs the development of plans establishing, expanding, and maintaining relationships with regional, sector, local businesses and employers, key stakeholders, and economic development entities to provide and promote workforce development efforts and economic growth.

Requirements

MINIMUM REQUIREMENTS:

Three years of confirmed experience in an administrative, management, or highly responsible *staff capacity at the level of **HSA I or higher.

*Staff capacity is defined as work that includes assisting and supporting administration by doing research, analysis, and making recommendation to line managers on matters such as, utilization of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing work objectives.

**HSA I are defined as positions that are responsible for directing the provision of income maintenance or social services in a geographical area, for supervising a social service program unit, or for performing highly specialized staff functions.

DESIRABLE QUALIFICATIONS:

• Experience with performance drive workforce development contract management including performance management and technical assistance delivery.
• Experience with budget development, management, and closeout.
• Experience managing and supporting programs that serve vulnerable populations (Re-entry, Former or Current Foster Youth, Persons Experiencing Homelessness, Veterans, and Public Assistance Recipients).
• Progressively responsible experience in workforce development, business services, training and education programs is most desirable.
• Strong communication skills, both oral and written, with the ability to engage diverse audiences.
• Ability to collaborate effectively with a variety of stakeholders, including community-based organizations, non-profits, social enterprises, government agencies, educational institutions, and labor organizations.
• Experience working with or directly managing education and workforce development programs, including internships, pre-apprenticeships, and training initiatives.
• Familiarity with grant management and securing funding for educational and/or workforce initiatives is highly desirable.
• Understanding of public affairs, government relations, and the political landscape affecting workforce development is a plus.
• Bilingual or multilingual abilities are a plus but not required.
• A history of working effectively in a leadership capacity within a complex organization is preferred.
• Candidates will need strong negotiation skills, political savvy, excellent interpersonal skills, and exceptional public speaking/presentation skills to flourish in this position

SPECIAL REQUIREMENT INFORMATION:

Experience is evaluated on the basis of a verifiable 40-hour week. Prorated part-time experience will be accepted. Include the number of hours worked per week for each position.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS 2:

Positions within this class require light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

EXAMINATION CONTENT:

Before the end of your initial work assignment, the appointing department will evaluate your performance weighted at 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

APPLICATION AND FILING INFORMATION:

Applications must be filed online only.

Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements.

Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.

Applicants must provide a legible copy of the diploma or official transcript (must display the degree awarded and date conferred) from an accredited institution. If you are not able to submit the required copy of your diploma or official transcript with your application at the time of filing, you may email a copy to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8022C-EA in the subject line. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards.

If your application is incomplete, it will be rejected.

Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

FAIR CHANCE INITIATIVE:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT INFORMATION:

For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8022C-EA in the subject line.

California Relay Services Phone: (800) 735-2992

Teletype Phone: (800) 899-4099

ADA Coordinator Phone: (213) 300-4966

For detailed information, please click here

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• Los Angeles County

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