Senior Analyst (HRIS) – Human Resources Department

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The Human Resources Department recognizes that our employees are the driving force behind the City of San José. Our success depends on cultivating a dynamic, engaged, and high-performing workforce. We are committed to attracting top talent, fostering opportunities for professional growth, and supporting a workplace that prioritizes health, safety, and overall wellness. By championing diversity, equity, and inclusion, we strive to create an environment where every employee feels valued, supported, and empowered to deliver exceptional service to our community.

Position Duties

The Human Resources Department is excited to announce an opportunity to join our dynamic Strategic Support Division as a full-time Senior Analyst!

In this highly impactful role, you’ll work under the guidance of the HR Administrative Officer and the HR Executive Leadership Team to help shape and elevate the City of San José’s Human Resources Information Systems (HRIS), currently powered by PeopleSoft. This is a collaborative, forward-thinking position that works across HR Employment, Benefits, Strategic Support, Finance-Payroll, the Office of Employee Relations (OER), and Information Technology (IT).

As our next Senior Analyst, you’ll be a key problem-solver and system innovator—leading technical enhancements, testing upgrades, implementing new functionality, configuring system changes, and conducting the analysis needed to support recruitment, benefits and compensation, and performance management. You will also ensure that union-negotiated changes and payroll updates are accurately implemented within PeopleSoft.

With HR’s growing focus on data-driven decision-making, this position plays a pivotal role in understanding PeopleSoft tables and system architecture to ensure our reporting—whether internal dashboards or citywide datasets—is complete, accurate, and reliable.
You’ll also dive into the critical connection between NeoGov (the City’s Applicant Tracking System and future Learning Management System) and PeopleSoft. Understanding how data flows between the two systems—and ensuring that information is pushed and pulled seamlessly—will be an important part of your portfolio.

This role works in close partnership with another Senior Analyst within the Strategic Support HRIS team, providing cross-training and backup to ensure continuity across both sides of PeopleSoft’s functionality.
If you enjoy solving complex problems, strengthening HR systems, and using data to drive organizational impact, this is your chance to make a meaningful difference in how the City supports its workforce.

Duties of the position may include:

•System configuration for Benefits Administration as related to change of benefits plans and/or providers, Memorandum of Agreement (MOA) changes, compliance, etc.

•System configuration on HRIS for Human Resources as related to pay, probation, hires, separations, MOA changes.

•Work with and coordinate efforts with Payroll and I.T. related to administration of leaves of absences (Vacation, Executive, Personal, Sick, FMLA/CFRA, etc.)

•Time & Labor: Coordinate with Payroll on changes to Time and Labor Workgroups and Time Reporter configuration due to MOA changes, or new/deleted job classifications.

•Benefits Provider Implementation: In coordination with IT, lead the technical and operational implementation of new benefit providers, ensuring proper system setup, testing, and integration of electronic data interchanges (EDI).

•Provide analysis and support by researching and resolving HRIS problems, unexpected results, and process errors.

•Monitor and update HRIS system settings and configurations to ensure compliance with Federal, State, and City regulations.

•Work with benefits providers, I.T. Staff, and HR Staff to establish and maintain electronic data interchanges, including support of employee and manager self-service functions.

•Lead HR effort for HRIS system upgrades, including testing and post-implementation communication and monitoring.

•HR Representative for necessary meetings with IT, OER, HR, Finance and with the HRIS software contractors.

•Create/maintain HRIS Software queries and reports- often requiring SQL coding.

•Run and Maintain Standing Reports / Ad-hoc queries, as required.

•Generate interface and check/correct data for upload for required compliance reporting, including but not limited to Affordable Care Act, Department of Justice, and Equal Employment Opportunity Commission, as required.

•Lead in data projects related to PeopleSoft, NeoGov, and PowerBI for the Department.

•Lead and support with HR’s Fiscal and Calendar year-end tasks.

•Support or lead the HR Divisions with improvement and automation projects, liaising between HR, Payroll, and IT/Consultants.

•Supporting Human Resources Department equity and inclusion efforts.

•Other duties as assigned.

Minimum Qualifications

Education and Experience

A Bachelor’s Degree from an accredited college or university and four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related field in general analytical work.

Acceptable Substitution

One (1) year of additional education above the Bachelor’s Degree level may be substituted for one (1) year of the required management/administrative analytic work.

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Basic Competencies:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical
principles and practices, Citywide and departmental procedures/policies and federal and
state rules and regulations.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Computer Skill s - Experienced with common business computer applications including but not limited to:
MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach.

Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Planning - Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Selection Process
The selection process will consist of an evaluation of the applicant’s training and experience based on the application and responses to the Job Specific Questions. Only candidates whose backgrounds best match the position with be invited to proceed in the selection process.

Next steps may include one or more interviews—each designed to give you an opportunity to showcase your expertise. You may also be asked to complete a practical or written exercise so we can see your skills in action.

We look forward to learning more about what you can bring to the team!

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 1/16/2026 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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