Neighborhood Liaison

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By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Coordinates, plans, and develops programs and activities to address resident's economic, social service, and community improvement needs and/or improves coordination of existing services. Develops and implements a variety of health and/or safety promotions, outreach, and education efforts. Coordinates volunteer programs and trains residents in neighborhood support activities, including grant writing. Supports Self-Reliant Neighborhood activities for neighborhood improvement. Assists in the establishment or revitalization of neighborhood associations and neighborhood watch blocks. Represents the City of Austin before community groups. Writes, drafts, and completes reports and/or documents.

Job Description:

Purpose:

Under general direction, this position conducts and coordinates a variety of leadership, public safety, health, and social services outreach or community development activities; engages residents in activities and efforts that will improve quality of life, safety, and neighborhood appearance.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Meets with neighborhood residents, leaders, and community groups to identify needs and available resources.
  
• Coordinates, plans, and develops programs and activities to address resident's economic, social service, and community improvement needs and/or improves coordination of existing services.
  
• Develops and implements a variety of health and/or safety promotions, outreach, and education efforts.
  
• Coordinates volunteer programs and trains residents in neighborhood support activities, including grant writing.
  
• Supports Self-Reliant Neighborhood activities for neighborhood improvement.
  
• Assists in the establishment or revitalization of neighborhood associations and neighborhood watch blocks.
  
• Represents the City of Austin before community groups.
  
• Writes, drafts, and completes reports and/or documents.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of local City, State, Federal, and private service providers and funding sources.
  
• Knowledge of community organizing and neighborhood development techniques.
  
• Skill in planning, coordinating and implementing community programs and activities.
  
• Skill in developing new initiatives and working with service providers to plan and coordinate services.
  
• Skill in establishing and maintaining good working relationships with the public and making effective use of community resources.
  
• Skill in working with community representatives to identify and address local needs.
  
• Skill in oral and written communications.
  
• Skill in interpreting, organizing, coordinating and executing assignments, projects and programs.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in conflict resolution and negotiation.
  
• Skill in using computers and related software applications.
  
• Skill in data analysis and problem solving.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Social Work, Public Policy, Public Health, or in a field related to the job. Three (3) years experience in community outreach or neighborhood wide community programs.
  
• Masters Degree from an accredited four-year college or university with major coursework in Social Work, Public Policy, Public Health, or in a field related to the job, may substitute for one year related work experience.
  
• Experience may substitute for education up to a maximum of four (4) years.
  

Licenses and Certifications Required:

• None.
  

Preferred Qualifications:

• Fluent (read, write, & speak) in Spanish or other language and English.
  
• Experience in Community Outreach.
  
• Microsoft Office: Word, Excel, Power point, Outlook
  
• Experience working with Law Enforcement.
  
• Experience in customer service
  
• Ability to travel to more than one work location.
  
• Ability to work some weekends and evenings.
  

Notes to Candidate:

This position reports to the Office of Community Liaison (OCL) manager and works as a Neighborhood Liaison team member. The position will work closely with other OCL Liaisons and collaborate with APD Police Officers, in various community engagement programs and events that encompass crime prevention, community resources, community education, law enforcement accessibility.

They will assist with implementing, coordinating and participating in all other OCL programs/ events such as National Night Out, Pride Parade, Faith & Blue weekend, Seniors & Law Enforcement Together, Operation Blue Santa and Coffee with a Cop. The position will partner with people from different segments of the community to include African American, Asian, Hispanic, Immigrant, and LGBTQIA+. This position will work with community centers, stakeholders and places of worship. The position works in an office/warehouse space. The OCL is responsible for programs that require warehouse operations including inventory, packaging, possible use of warehouse equipment. Teamwork is essential in this position.

Work Schedule:

Monday-Friday 8:00 a.m. - 5:00 p.m. (on-site)

Work Location:

4101 S. Industrial Dr. Suite 260, Austin TX 78744

City of Austin Application:

A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.

A resume and cover letter must be submitted to be considered for this position but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application.

CBI:

Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information.

Secondary Employment:

All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.

• APD must review all secondary employment.
  
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD, as well as current APD employees considering Secondary employment.
  

Benefits:

Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information.

To learn more about working with the City of Austin, click here to watch a short video!

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply , but the posting will close at 11:59 PM the day before the date listed . All application steps, including attachments and submission, must be fully completed before that time.

This posting can close at any time after 7 days.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

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• City of Austin

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