IT Infrastructure Architect

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This position will architect, integrate, and troubleshoot highly complex, highly reliable mission critical systems. This position will be responsible for the designing, planning, and installation of information technology systems. The IT Infrastructure Architect role will analyze the organizations technology requirements, limitations, and current capabilities to develop IT strategies that support long-term business goals. Strong communication and collaboration skills will be utilized to work with both technical and non-technical teams across multiple City of Austin departments. The work environment is fast-paced and requires dealing with shifting priorities. This position is key contributor to the overall technology strategy for City of Austin Critical Infrastructure and has a meaningful impact to the services offered to Austin residents.

Job Description:

IT Infrastructure Architect

Purpose:

This position proactively and holistically lead and support architecture activities that guide the development and management of solutions, as well as provide the leadership, facilitation, analysis, and conceptual and logical design tasks required for the development of the domain area. Translating department and technical requirements into architectural blueprints and documenting all solution architecture design and analysis are critical to ensure City IT products and solutions meet the needs of constituents and align to a strategy that will prepare the City for future success.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops the vision, strategy, conceptual and logical designs, roadmaps, and other architectural deliverables for the domain area (e.g., business, data, solutions, infrastructure, etc.)
• Defines the principles that guide technology decisions for the enterprise in their domain.
• Designs the implementation of a technical architecture based on business requirements and IT strategies, as well as rectify gaps and pain points within the current state.
• Works on high-level projects, ensuring processes align with the domain focused architectural strategy and business strategy
• Guides project team members in the implementation of the architecture
• Serves as the deepest technology expert in their respective domains and as such, are involved in or lead technology strategy, migration, integration and evolution of the technical infrastructure
• Collaborates closely with other architects and engineers to ensure alignment of domain architectures and activities with the broader enterprise architecture and strategy
• Leads and contributes to the domain technical and business discussions relative to future architecture direction.
• Analyzes the current technology environment to detect critical deficiencies and recommend solutions for improvement.
• Leads the evaluation and selection of technology and products, as well as the design of standard configurations for given domain.
• Leads and facilitates the domain’s architecture governance process based on Enterprise Architecture’s governance structure.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of leading architecture practices and critical architecture deliverables.
• Knowledge of system development life cycle (SDLC) methodologies (e.g., waterfall, spiral, agile software development, rapid prototyping, incremental).
• Knowledge and/or experience participating in architecture governance forums.
• Knowledge and/or exposure to how information and technology has been applied to create value for an organization (regardless of industry). Preferably different types of technologies.
• Knowledge of domain specific processes, procedures, critical supporting activities, and risks.
• Knowledge of computer science, information technology standards and controls, and technology frameworks and trends.
• Knowledge of architecture methodologies (e.g., SABSA, Zachman, TOGAF) and modeling languages (such as UML and ArchiMate).
• Knowledge and experience designing conceptual and logical design and translating work between different levels of abstraction.
• Knowledge of various development languages (e.g., Java, Go, Python, JavaScript, HTML, CSS).
• Knowledge of various database technologies (e.g., MySQL, MongoDB, Oracle).
• Ability to lead financial analysis, architecture evaluation, solutions delivery orchestration, project management, road mapping, risk management, interdependency management, agile methodologies, information security, cloud computing infrastructure, data architecture skills.
• Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes.
• Ability to quickly comprehend the functions, capabilities and financial impact of existing, new and emerging technologies that enable and drive new business designs and models.
• Ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to work effectively with diverse stakeholders.
• Ability to work effectively with different types of scenarios and challenges and to adapt within a variety of changing situations, while working with individuals and groups.
• Ability to adjust approach based on internal and external dynamics, and an acute perception of the dimensions of business issues.
• Ability to synthesize facts, theories, trends, inferences and key issues and/or themes in complex and variable situations and to recognize abstract patterns and relationships among apparently unrelated entities and situations.
• Ability to leverage intellectual curiosity to inform solutions and innovate.
• Ability to take responsibility for personal growth and acquire strategies for gaining new knowledge, behaviors and skills.
• Ability to adhere to required compliance to all change management policies and procedures.
• Ability to adhere to required compliance to all information security policies and procedures.

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field.
• Experience may substitute for education for up to four (4) years.
• Graduation with a Master's degree from an accredited college or university in a related field may substitute for two (2) years of experience.

Licenses and Certifications Required:

Valid Texas Driver License depending

on assignment.

Preferred Qualifications:

• Experience leading the design and implementation of highly available IT solutions aligned with architectural and business strategies, including guiding teams and standardizing technology solutions.
  
• Experience in designing, configuring, and implementing identity and access management solutions using Microsoft technologies, including Active Directory and Entra ID.
  
• Experience with design and implementation of enterprise server virtualization platforms and the underlying data storage infrastructure hosting primarily Windows servers.
  
• Experience with designing, deploying, and managing cloud infrastructure on platforms such as AWS, Azure, or Google Cloud.
  

Notes to Candidate:

This position will architect, integrate, and troubleshoot highly complex, highly reliable mission critical systems. This position will be responsible for the designing, planning, and installation of information technology systems. The IT Infrastructure Architect role will analyze the organizations technology requirements, limitations, and current capabilities to develop IT strategies that support long-term business goals. Strong communication and collaboration skills will be utilized to work with both technical and non-technical teams across multiple City of Austin departments. The work environment is fast-paced and requires dealing with shifting priorities. This position is key contributor to the overall technology strategy for City of Austin Critical Infrastructure and has a meaningful impact to the services offered to Austin residents.

About the Department:

Austin Technology Services (ATS) provides and empowers the City of Austin’s business partners and residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy.

This position requires a criminal background investigation.

Schedule:

Monday-Friday, during normal business hours. Days and hours may vary depending on the needs of the business. This position is primarily remote, however on-site presence may be required, as operational needs determine. Must reside in the state of Texas.

Location:

5010 Old Manor Rd, Austin, TX, 78723

Pay Range: $40.92 - $55.23

Essential Employee:
This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Important Note to Applicants:

Please be aware that the Job Posting Close Date reflects the final day to apply. The posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Application Instructions:
In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position.

Use of AI is strictly prohibited to respond to the application and during the interview process.

NOTE: A cover letter and/or resume will NOT be accepted. Once a position is closed, no additional applications or application changes will be accepted.

Skills Assessment(s) may be required as part of the recruitment process.

Fair Labor Standards Act:

This position is classified as FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation.

Post Interview Verification:

If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference.

Benefits:

Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-01-20

• 

• City of Austin

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