Clerk - Senior Level

The Position

Clerk - Senior Level Transfer/Bid Opportunity

Contra Costa County Health Services Department has an opening in the Behavioral Health division. Job details are below:

Department:

Health Services

Position Number:

20567

Primary Worksite Address:

25 Allen St. Suite B, Martinez

Position Type:

Perm/FT

Division:

Behavioral Health, Youth Stabilization Unit

Bilingual (Language):

N/a

Shift/Hours:

Day Shift:

Tuesday-Saturday

7:00am-3:30pm

Days Off:

Sunday/Monday

Required to Travel:

No

Typical Tasks

Registration staff is often the first contact a client has with our health care system. Candidates must possess excellent customer service skills, be client advocates, and able to work closely with nursing staff and physicians to ensure clinic flow.

Candidate will provide clerical support to Behavioral Health‘s Children’s and Youth Crisis Stabilization Unit including (but not limited to):

• Answer phones/take messages/transfer calls (client/parent/guardian(s), ambulances, hospitals, providers, etc.)
• Collect client’s/parent/guardian’s demographic and financial (insurance) information (both in person and over the phone) - this collection of information is essential to registering the client into the health record and billing system upon arrival and while receiving services in the unit
• Identify health insurance coverage gaps and communicate with Financial Counseling
• Collect signatures for consent for service
• Complete Children's Presumptive Eligibility (CPE) and/or Hospital Presumptive Eligibility applications for clients who are uninsured
• Scan/Code documentation for electronic filing
• Monitor and resolve issues in Charge Review work queue(s)
• Create spreadsheets, forms, documents, letters and memos; receipts for ambulances
• Fax, scan, copy & other mailroom duties that include lifting or moving boxes
• Track and order supplies
• Strong Computer skills and proficiency of MS Excel and Word is required.
• Knowledge of Epic (electronic health record system) and State Medi-Cal website is desired.
• Must be able to conduct themselves professionally and effectively communicate verbally and in writing, with Staff, Clients, Providers, Hospitals, and representatives from other agencies.
• Must be dependable, detail-oriented and able to follow established policies and procedures.
• Successful candidate will be required to meet deadlines in a fast paced, demanding environment and possess the ability to multi-task and adapt to change.

Positions are eligible for 5% Hazard Pay

Minimum Qualifications

Typing Skills: The ability to type at a speed of not less than 40 words per minute from clear manuscript or printed or typewritten copy. Employees who are in positions which do not require typing, or classifications which require typing at a lower speed, may be required to demonstrate their ability to type 40 words per minute before appointment, transfer or reassignment into positions requiring typing.

Level C: Three (3) years of full-time responsible clerical experience, at least six (6) months of which must have been at the Experienced clerical level, or Animal Services Clerk level in Contra Costa County.

Selection Process

All eligible Current Contra Costa County employees that are full-time, part-time or permanent-intermittent employees in the classification specified (and level of deep class if applicable) who meet the Minimum Qualifications, have been in their current position for six (6) months or more and are not on probation status may bid as per the Local 2700 MOU.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 1/21/2026 11:59 PM Pacific

• 

• Contra Costa County Human Resources Department

• 925-655-2100

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