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Job Description
Position/Program Information
CHILD SUPPORT SERVICES DEPARTMENT
TYPE OF RECRUITMENT
OPEN COMPETIVE - EMERGENCY
FILING PERIOD
Applications will be accepted from Friday, January 16, 2026, at 8:00 a.m. (PT) - until Friday, January 23, 2026, at 5:00 p.m (PT). All applications must be received before 5:00 p.m. (PT) Friday, January 23, 2026, to be accepted.
EXAM NUMBER
N1615G-HE
The LA County Department of Human Resources (DHR) has authorized Hiring as an Emergency under Civil Service Rule 13.04 in response to Assembly Bill (AB) 2561 (McKinnor), which requires the County to report on high vacancy rates and recruitment efforts. This action supports a Countywide strategy to address persistent staffing shortages that threaten the delivery of essential public services. We are looking for qualified and committed individuals to help strengthen the County workforce and ensure residents continue to receive critical support. If you are looking for a new opportunity where your work will make an immediate impact, this may be the role for you.
The Child Support Services Department is seeking qualified candidates to fill emergency Child Support Specialist III vacancies related to the effort to stabilize critical services and accelerate hiring in high-need areas.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to Child Support Specialist III.
Essential Job Functions- Acts as a lead performing intake, establishment, and enforcement functions.
- Performs audits of case payments using various automated systems and other case financial records to establish actual welfare/non-welfare arrearages.
- Identifies and corrects discrepancies, omissions of data found in automated systems to ensure monetary amounts assessed or credited to case participants are accurate.
- Initiates actions to correct discrepancies noted in case audits and inputs corrective data into automated case management systems using State audit system calculations.
- Researches Federal, State, and local laws, regulations, and policies to evaluate and determine training needs, consults with supervisory personnel, and makes recommendations to management concerning the need for new training programs or revisions to existing training programs to increase their effectiveness.
- Participates in the design and delivery of training programs and in the selection of appropriate presentation media.
- Creates draft child support program procedures and policies for electronic reference.
- Monitors cases using California Department of Child Support Services compliance criteria.
- Compiles mandated performance review reports for submission to State and Federal Child Support agencies.
- Compiles and analyzes statistical data.
- Develops and prepares reports to document program performance and productivity.
- Identifies noncompliance issues, recommends corrective action, and monitors corrective actions.
Requirements
REQUIREMENTS TO QUALIFY
One year of experience at the level of Los Angeles County's class of Child Support Specialist II.*
You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
SPECIAL REQUIREMENT INFORMATION
*Experience at the level of Los Angeles County's class of Child Support Specialist II is defined as performing specialized duties related to the intake, establishment, and enforcement of court orders for the collection of child support obligations.
Withhold and out-of-class information
No withhold or out-of-class experience will be allowed. Required experience/education must be fully met at the time of filing and clearly indicated on the application.
LICENSE
A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Additional Information
EXAMINATION CONTENT
During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
APPLICATION AND FILING INFORMATION:
Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.
Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add CSSD-Exams@cssd.lacounty.gov , as well as aimee_torres@cssd.lacounty.gov , joel_lozada@cssd.lacounty.gov , noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
SOCIAL SECURITY NUMBER
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING OF USER ID AND PASSWORD
All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record.
DEPARTMENT CONTACT
Exams Unit
CSSD-Exams@cssd.lacounty.gov
ADA COORDINATOR: CSSD-Exams@cssd.lacounty.gov
CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922
TELETYPE PHONE: (800) 325-0778
For detailed information, please click here
Closing Date/Time: 1/23/2026 5:00 PM Pacific - Acts as a lead performing intake, establishment, and enforcement functions.
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ABOUT THE COMPANY
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Los Angeles County
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With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.
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