Training Specialist Senior - Austin Financial Services

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• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
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By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Our department provides a variety of financial services and programs. Austin Financial Services (AFS) serves residents, vendors, and City departments.

Our mission is to serve as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city.

Our staff supports a wide variety of financial processes, including preparing the annual budget and annual fiscal report, procurement processes, franchise agreements, real estate transactions, and overseeing the City’s investment portfolio and debt management.

Job Description:

Training Specialist Senior - Austin Financial Services

Purpose:

Leads and coordinates training activities to include development of curriculum and delivery of job specific training to meet departmental initiatives.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs.
  
• Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training.
  
• Researches commercial training offerings and determines feasibility of use.
  
• Develops written training materials, visual aids, and reference materials, including course curriculums.
  
• Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery.
  
• Delivers targeted, audience-appropriate instructor-led training sessions.
  
• Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation.
  
• Performs preproduction, production, and postproduction work on computer- and video-training materials that use computer and streaming audio-visual technologies for on-demand use.
  
• Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees' needs.
  
• Conducts research or surveys to determine the effectiveness of training provided.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• Provides leadership, work assignments, evaluation, training, and guidance to others.
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of instructional systems design methods.
  
• Knowledge of City practice, policy, and procedures.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in planning and organizing.
  
• Skill in using computers and related software.
  
• Skill in data analysis and problem solving.
  
• Ability to facilitate and deliver training.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to lead and train others.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment.
  
• Experience may substitute for the education up to the maximum of four (4) years.
  

Licenses and Certifications Required:

• Licensing for specific disciplines may be required.
  

Preferred Qualifications:

• Experience working with real estate or financial processes and data.
  
• Strong understanding and application of adult learning principles to enhance training effectiveness.
  
• Experience creating eLearning modules using Adobe Captivate, Articulate 360, or similar software.
  
• Ability to travel to more than one work location.
  

Notes to Candidate:

Austin Financial Services is seeking a Training Specialist Senior to fill a key role on the Data, Strategy, and Process Support (DSPS) team. This position will lead the development and delivery of financial training resources for internal and external audiences.

Course development projects would cover the full spectrum activities overseen by the Department including accounting, procurement, investment and real estate acquisition to name a few. Responsibilities include designing, producing, and maintaining eLearning and instructor-led training materials aligned with financial policies, procedures, and systems; with a special focus on creating supportive audio and visual media including animations and software simulations using complex training development software. This position will oversee training administration for relevant courses within Workday and provide support to other training administrators within the department. This position will also review the work of others (training materials and events) to identify opportunities for improvement and increased effectiveness in line with adult learning principles.

The ideal candidate will be detail-oriented, possess strong critical thinking skills and a demonstrated love of learning, especially for new technologies.

Pay Range: $32.96 - $41.20 / hour

Hours: Monday - Friday; 8:00 a.m. to 5:00 p.m.

Telework opportunities may be available after an initial training period. Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.

Staff eligible to telework must be in the office for at least 40% of their scheduled work week.

Location: 124 W 8th St, Austin, TX 78701

Application Details:

• Ple ase be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.
  
• A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.
  
• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
  
• For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
  
• A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.
  
• A résumé is also required but will not substitute for a complete COA employment application. Resumes are not accepted in place of a completed online application. It is the responsibility of the applicant to provide the detailed and relevant work experience, which would qualify them for the position.
  
• When completing the City of Austin employment application, the work experience listed must include a month and year.
  
• Incomplete applications will not be considered.
  
• Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
  
• Use of AI is strictly prohibited to complete the application and during the interview process.
  

Additional Details:

• Austin Financial Services may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.
  
• This position may require a skills assessment.
  
• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.
  
• This position will require a pre-employment Criminal Background Investigation (CBI).
  
• If you are selected as the top candidate for a position, we may contact your current and former employer.
  
• If you are identified as a top military candidate or a veteran, you must provide a copy of your DD-214.
  

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

90 Day Provision for Additional Vacancy:

When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-02-17

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• City of Austin

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