Infrastructure Records Supervisor

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• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
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• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
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• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
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• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

ABOUT AUSTIN WATER:

For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up-we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation.

Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.

Job Description:

Infrastructure Records Supervisor

Purpose:

This position is responsible for supervising the daily activities and operations of engineering technicians and GIS analysts in the review of technical design and construction documentation and project records in Austin Water’s (AW) all-digital GIS Records database.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops and implements short- and long-range plans, programs, and personnel to meet organizations needs with respect to digital access to infrastructure records.
  
• Develops and oversees continuous technology-driven workflow enhancements as AW infrastructure records are made directly accessible across multiple platforms by all authorized users at any time.
  
• Develops, revises, and implements standard operating practices, policies, and procedures to ensure data accuracy and reliability, GIS technical and quality assurance and standards, and documentation.
  
• Manages the development and training of all subordinates in evolving technology environment particularly GIS, CAD, document management, and permitting enterprise software.
  
• Develops, implements, and maintains a quality control program to ensure accuracy and completeness of infrastructure records database and compliance with State, Federal, and Local regulatory and legal requirements.
  
• Develops and negotiates contracts; manages the implementation of contracts; ensures compliance with the terms and conditions and all applicable City of Austin (COA), State, and Federal requirements.
  
• Determines goals and objectives in alignment with executive priorities including departmental strategic plans and organizational performance enhancement initiatives such as Effective Utility Management.
  
• Manages interdepartmental (Development Services, Public Works) and intradepartmental (AW Information Technology, AW Engineer Services, AW Finance) collaborations and relationships to achieve continuous process improvement goals.
  
• Manages and sets priorities for teams responsible for digital data acquisition including direct reports, other COA forces, and external contractors.
  
• Manages and sets priorities for teams responsible for AW records accuracy and completeness issues, including document management and transmittal, as well as field investigations and data collection.
  
• Manages and provides escalation support to staff in resolving inquiries, complaints, and issues from both internal and external customers.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of supervisory and managerial techniques and principles.
  
• Knowledge of core requirements for use of GIS in for municipal infrastructure
  
• Knowledge of project management techniques and principles.
  
• Knowledge of fiscal planning and budget preparation.
  
• Knowledge of contract administration, current literature, developments, and trends in the field of GIS, automated mapping, and facilities management.
  
• Skill in oral and written communications.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software applications.
  
• Skill in data analysis and problem solving.
  
• Skill in handling conflict and uncertain situations.
  
• Ability to quickly recognize and analyze irregular events.
  
• Ability to establish and maintain effective communication and working relationships with City employees and the public.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in Geographic Information Science, Planning, Architecture, Engineering, Geography, Geology, Environmental Science, Computer Science, Business, Public Administration, or in a field related to the job, plus four (4) years of related experience in developing and implementing a comprehensive infrastructure geographic information system, including at least two (2) years of experience which were in a lead or supervisory capacity.
  
• Graduation with a master’s degree from an accredited college or university may substitute for experience up to a maximum of two (2) years.
  
• Experience may substitute for education up to four (4) years.
  

Licenses and Certifications Required:

None

Preferred Qualifications:

• Experience developing, communicating and implementing a clear vision and direction for employees, and providing training to meet performance goals.
  
• Experience managing a team responsible for technical document and information management and/or GPS data sets for incorporation into Geographical Information Systems in a production multi-user editing environment using ESRI products (ArcGIS, ArcSDE).
  
• Strong verbal, written, and interpersonal communication skills
  
• Knowledge of pipeline construction and/or land development
  
• Ability to travel to more than one work location
  

Notes to Candidate:

Position Overview:

The Infrastructure Records Supervisor is responsible for supervising the daily activities and operations of project coordinators, engineering technicians, and GIS analysts in the review of technical design, construction documentation and project records in Austin Water’s all-digital GIS Records database.

Pay Range: $75,930.00 - $96,430.00 annually

Position(s) will be filled at the following location: Monday - Friday, 8:00 - 5:00 pm

Days and Hours: Waller Creek Center (625 E. 10th St. Austin, TX 78701)

Benefits:

Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Additionally, this position offers a career progression plan, which provides a unique opportunity to promote without having to go through the competitive process. As employees go through on-the-job training to develop new skills and abilities and obtain the appropriate license, they are eligible to submit for Career Progression, which allows them to demonstrate knowledge and skills without having to interview for the promotion.

When completing the City of Austin employment application:

• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position.
  
• Provide each job title and accurate employment dates for all jobs included on the application.
  
• Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used.
  
• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• A résumé is required but will not substitute for a complete employment application. Incomplete applications will not be considered.
  
• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.
  

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
  
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
  

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Critical Employee:

This position has been designated as critical for the City of Austin. Critical positions are necessary and vital and support activities that impact City or department operations. Work can be done while at a designated work site or while working at an alternate work location. Critical employees may be reassigned to another area to provide essential services to support any extraordinary situations or emergency conditions.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
  
• Austin Water will review all secondary employment.
  
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.
  

90-day Provision:

This posting may be used to fill additional vacancies that occur within the department.

All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises.

NOTE:

A cover letter and résumé are required for this position. Please be sure to upload your documents for consideration.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-02-18

• 

• City of Austin

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