Museum Visitor Services Assistant

YORK COUNTY, SC
Rock Hill, South Carolina United States  View Map
Posted: Feb 06, 2026
  • Salary: See Position Description USD
  • Full Time
  • Clerical and Administrative Support
  • Museum and Arts
  • Job Description

    About us

    York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited you want to join our team and recognize that our employees are the foundation of our success.

    The Culture and Heritage Commission (Commission) is York County’s appointed governing board for the Culture & Heritage Museums (CHM), the entity that operates York County-owned cultural resources. The Commission carries out its governance responsibilities through a Director, hired to manage the operations of CHM and its professional staff. The Commission’s role is critical in providing oversight and guidance as we plan for the future, manage the present and honor the past. Our board is a York County Commission comprised of 7 Commissioners who are appointed by the County Council and who volunteer their time, expertise and energy to guide this organization.
    Mission: To communicate and preserve the natural and culture histories of the Carolina Piedmont, inspiring a lifetime of learning.
    Vision: To create a community that greatly values natural, historic, and cultural resources.

    Values:
    Authenticity: We ensure that the knowledge that we share is accurate and supported through credible documentation or eyewitness accounts.Professionalism: We adhere to best practices of the museum field in the care of resources under our stewardship.Meaningful Visitor Experiences: We strive to create memorable experiences enabling those we serve to walk away from our museums not only with new information but with inspiration that they will carry with them throughout their lives.Respect for those we represent: As a cultural museum we tell the story of people from various backgrounds and life experiences both past and present. We have an obligation to tell their stories in a fair and balanced manner that fosters greater understanding of their unique perspectives.Respect for our Natural World: As a natural history museum we have a responsibility to show respect for the natural world and to lead by example.Transparency: We ensure our organizational meetings, documents, and records beyond those that pertain to our legal requirements or breach the trust of our donors are available to the public.Stewardship: We recognize that all of our assets are held on behalf of the public good and that it is our responsibility to ensure that they are used wisely. Donor Rights : We believe all donors should be valued and informed. Promises should be delivered and expectations of confidentiality should be met to the fullest extent of the law.
    Main Street Children's Museum: Artist Vernon Grant’s work provides the inspiration for Main Street Children’s Museum. Within this wonderful setting, imagination and curiosity merge into creative play! Nursery rhymes such as Peter Peter Pumpkin Eater and Simple Simon have been transformed into life-size, three-dimensional play and learning spaces for young children from birth to six.

    About our opportunity

    We invite you to apply to join our team as a Visitor Services Assistant with Main Street Children's Museum. The purpose of this position is to provide customer service support for the museum and store, ensuring effective and efficient office operations and compliance with all applicable policies, procedures, and standards of safety and quality.
    Projected Salary/Pay Grade 106: $15.98 - $20.00 per hour. Salary is dependent on experience and education.

    Work Schedule: Current position is for 18 hours weekly at Main Street Children's Museum. Hours of Operation are Tuesday - Saturday 10 am - 5 pm and Sunday 1-5; however work schedule is based on operational needs.

    Duties and Responsibilities:
    • Greets and assists visitors. Provides information and assistance to telephone callers and/or forwards calls to appropriate personnel, takes messages, or relays information.
    • Performs general administrative/clerical work as required, including but not limited to entering and retrieving computer data, processing daily mail, copying and filing documents, sending and receiving faxes, assembling materials, and maintaining lists and logs, etc.
    • Operates the museum store and assists with stocking and ordering inventory. Completes a daily report of all sales activity.
    • Performs related work as assigned.


    About you

    Minimum Education and Experience:
    • High School Graduation or GED equivalent.
    • One (1) year of customer service, clerical or related experience or an equivalent combination of education, training and experience.

    Certifications and Licenses:
    • First Aid and CPR certifications preferred.


    Applicants with equivalent experience and/or education may be considered.

    Physical Demands / Work Environment / Disclaimer

    Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
    • Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

    Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

    Standard Clauses:
    May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County.
    This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

    A regular part-time employee is an employee, who has completed six months of satisfactory service, works less than 30 hours per week and by agreement with York County is not a temporary position but fills a regular part-time position.

    Part-time employees receive retirement benefits through PEBA (South Carolina Retirement Systems) and membership in the South Carolina Retirement System is mandatory for county employees. Making decisions about your retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits series provides common-language explanations and can help you find your way in the world of your retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov)

    Other regular part-time benefits include annual leave, sick leave, holiday pay, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information.

    Annual Leave
    Probationary and part-time county employees that work at least 20 hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New-Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours.

    Earning Rate for Part-Time Employees
    Part-time employees who are scheduled to work twenty (20) to twenty-nine (29) hours per week will earn 4.0 hours of annual leave for each month of service during a twelve-month period

    Parental Leave
    Employees that have been employed at least 12 months with the county may be eligible for up to 30 days of parental leave immediately following the birth, adoption or placement of a legal dependent child.

    Bereavement Leave

    Three (3) days of bereavement leave for the death of an immediate family member, which includes a spouse, parent, grandparent or child.

    Sick Leave
    Part-time and probationary county employees may be entitled to earn sick leave with pay. Temporary employees will not accrue sick leave time. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave.

    Earning Rate of Sick Leave
    Part-time employees that work twenty (20) to twenty-nine (29) hours per week earn paid sick leave at a rate of 4 hours per month. Part-time employees who work less than twenty (20) hours per week will not earn sick leave.

    Paid Holiday’s for regular part-time employees who work more than 20 hours per week. The following days may be observed as paid holidays for York County Employees:
    January - December: 3 Optional Holidays per Calendar Year
    January: New Year’s Day and Martin Luther King Day
    May: Memorial Day
    June: Juneteenth Day
    July: Independence Day
    September: Labor Day
    November: Veteran’s Day, Thanksgiving Day, and Friday after Thanksgiving
    December: Christmas Eve, Christmas Day

    Training:
    Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes.

    Closing Date/Time: 2/17/2026 5:00 PM Eastern
  • ABOUT THE COMPANY

    • York County
    • York County

    About York County


    York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. York County features everything from prominent parks and greenways to renowned hiking trail systems in the Kings Mountain National Military Park to Carowinds Amusement Park (one of the largest in the Southeast) – all with a cost of living that’s under the national average. 

    Show more

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