by Marnie Green | Jun 5, 2014 | Management Articles
We all have an “attitude” problem at times. You’ve probably even had employees who you’ve described as having a bad attitude. However, focusing on the attitude of an employee while trying to influence his/her work performance is a bad idea. No one wants...
by Marnie Green | Jun 5, 2014 | Management Articles
Have you ever received the “inheritance surprise?” No, not the one that comes after probate proceedings. “Inheritance surprise” is the surprise you get you get a new employee and find their performance is not up to expectations. Managers inherit employees...
by Marnie Green | May 9, 2014 | Management Articles
The reality of today’s job market is that workers are expecting more from their employers and are not afraid to move on if their needs are not met by your organization. How do great public agencies maintain low levels of turnover and high levels of employee...
by Marnie Green | May 9, 2014 | Management Articles
Study after study has proven that engaged employees, employees who care, lead to increased productivity, better customer service, and increased commitment to the mission. As a result, efficiencies increase, waste decreases, and citizens are happier. If you don’t...
by Marnie Green | Apr 13, 2014 | Management Articles
Every organization has a set of beliefs, or norms, that guide day-to-day interactions and processes. Organizational beliefs help to frame our decision-making and allow us to be consistent and efficient. In local government, there are a lot of them. Sometimes,...