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  • Medical Records Technician

    Contra Costa County, California United States Contra Costa County, CA Full Time $56,851.80 - $72,602.16 Annually Jan 24, 2025
    Contra Costa County Human Resources Department Employer:

    Contra Costa County, CA

    The County of Contra Costa, California was incorporated in 1850 as one of the original 27 counties of the State of California, with the City of Martinez as the County Seat.  Contra Costa County is home to more than one million residents. Comprised of 19 cities and many established communities in the unincorporated area, it is the ninth most populous county in the state. The most notable landmark in the county is Mount Diablo, rising 3,849 feet at the northern end of the Diablo Range. It is the centerpiece of Mt. Diablo State Park, one of many recreation areas residents and visitors can enjoy. The East Bay Regional Park District is comprised of more than 100,000 acres within 65 parks, including more than 1,200 miles of trails. Our Mission: Contra Costa County is dedicated to providing public services which improve the quality of life of our residents and the economic viability of our businesses. Our Vision: Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy and prosperous life. Our Values: Contra Costa County serves people, businesses and communities. Our organization and each one of our employees value: Clients and communities Accountability Partnerships Fiscal prudence Quality Services Organizational excellence   Featured Image by My Nguyen- Miller Knox Regional Shoreline (2019)

    Job Description

    The Position

    ****Re-Announcement****

    The Board of Supervisors have authorized the following future salary increases:

    5% on July 1, 2025

    Why Join Contra Costa Health?

    The Contra Costa Health Department is offering excellent employment opportunities for qualified individuals interested in the Medical Records Technician positions. The department currently has one (1) vacancy in the Health Information Management (HIM) unit; however, hiring managers may use this eligible list from this recruitment to fill future vacancies in Central, East, or West Contra Costa County.

    The position is located at the Pittsburg Health Center (PHC) in Pittsburg, CA. Positions may be required to travel to different locations throughout Contra Costa County.

    Medical Records Technicians will assign diagnostic and procedural codes for billing and statistical indices using the current International Classification for Disease and Current Procedural Terminology coding classification systems, complete detailed analysis and abstraction of medical records for completeness and accuracy, answer questions from health care providers and the general public who request information related to medical record information, and other related work as required.

    The Contra Costa Health Department provides high-quality services with respect and responsiveness to all. The department is an integrated system of health care services, community health improvement, and environmental protection. The department also works in partnership with patients, cities, and diverse communities, as well as other health, education, and human service agencies.

    We are looking for someone who:
    • Is reliable and sensitive to time.
    • Takes the initiative to learn new tasks.
    • Works independently and is a solid team player.
    • Has excellent customer service skills and the ability to work face-to-face with the public.
    • Is flexible and able to adapt to departmental change.
    • Has strong communication skills.
    • Can prioritize their time and meet tight deadlines.

    What you will typically be responsible for:
    • Create, process, and follow up on releases.
    • Process email requests from the unit’s inbox queue and verify identification.
    • Obtain authorizations for various protected health information (PHI) requests.
    • Update the Release of Information (ROI) navigator for special legal restrictions or flags when necessary.
    • Process payments and checks.

    A few reasons you might love this job:
    • Personal development and growth within the organization.
    • Contribute to a larger and greater purpose.
    • Work in a healthcare environment where you help the public every day.
    • The County offers excellent employee benefits and retirement! Check them out here:
    • Employee Benefits | Contra Costa County, CA Official Website
    • Contra Costa County Employees' Retirement Association (cccera.org)

    A few challenges you might face in this job:
    • People may have time-sensitive requests that you must fulfill promptly.
    • Work in a fast-paced and high-volume environment.
    • Constant prioritization and meet deadlines as needed.
    • Handle staffing shortages.

    Competencies Required:
    • Critical Thinking: Analytically and logically evaluating information, propositions, and claims
    • Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
    • Reading Comprehension: Understanding and using written information
    • Using Technology: Working with electronic hardware and software applications
    • Adaptability: Responding positively to change and modifying behavior as the situation requires
    • Attention to Detail: Focusing on the details of work content, work steps, and final work products
    • Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
    • Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
    • Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
    • Self-Management: Showing personal organization, self-discipline, and dependability
    • Oral Communication: Engaging effectively in dialogue
    • Customer Focus: Attending to the needs and expectations of customers
    • Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations


    To read the complete job description, please visit the website: https://www.cccounty.us/hr .

    The eligible list established from this recruitment may remain in effect for six (6) months.

    Minimum Qualifications

    License: A valid California Driver's License may be required for some positions. Out of state valid motor vehicle operator’s license will be accepted during the application process.
    Experience: One (1) year of full-time or its equivalent experience performing clerical duties in a medical records work unit.

    Substitution: Graduation from an educational program for Medical Record Technicians, Medical Records Administrators, Registered Health Information Technician or Registered Health Information Administrator, approved by the American Health Information Management Association (AHIMA), or, successful completion of the AHIMA correspondence course for medical records personnel may be substituted for one year of the required clerical experience.

    Desirable Qualifications:
    Possession of medical terminology certificateExperience using EPIC Electronic Health record software, and/or Onbase scanning system

    Selection Process

    Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple-choice assessment. The assessment will measure candidates' competencies as they relate to the job. (Weighted 100%).Final Selection Interviews: The hiring manager interviews will be scheduled directly by the unit/division once the eligible list is established.

    The Multiple Choice Assessment is tentatively scheduled to take place via computer (remotely) during the week of February 21, 2025.

    The Multiple Choice Assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a mobile device such as a tablet or smartphone.

    The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

    For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1-855-524-5627.

    CONVICTION HISTORY

    After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

    DISASTER SERVICE WORKER

    All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

    EQUAL EMPLOYMENT OPPORTUNITY

    It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

    To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

    Closing Date/Time: 2/7/2025 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Records Management Jobs in the United States

Top Records Management Jobs in the United States
 

What is Records Management?

Records management involves creating, maintaining, storing, and securely disposing of records. This process ensures that documents comply with legal regulations and organizational policies. Records management is vital in improving transparency, reducing risk, and supporting business decision-making. Whether dealing with physical or digital files, proper records management is essential across various industries, including government, healthcare, finance, and education.

 

Career Paths in Records Management Jobs

Records management jobs offer a range of opportunities for professionals. Some of the most common roles include:

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  • Records manager
  • Archives manager
  • Information manager

With more experience, there are advancement opportunities, such as:

  • Senior records manager
  • Director of records management
  • Chief information officer

Specializations include digital preservation, archival research, and records appraisal. Professionals can also explore related fields such as compliance, data management, and information technology. The exact career path depends on your location, industry, and level of expertise.

 

Top Industries Hiring for Records Management Jobs

Many industries need professionals in records management jobs, including:

  • Government agencies: Organizations like the National Archives and Records Administration (NARA) hire professionals to maintain compliance and secure records management.
  • Healthcare organizations: Hospitals and research institutions need records management experts to manage patient records and adhere to regulations.
  • Financial institutions: Banks, insurance companies, and investment firms require records management to ensure regulatory compliance and data protection.
  • Educational institutions: Schools, colleges, and universities employ records managers to handle student records and other institutional data.
  • Private companies: Law firms, consulting firms, and other businesses rely on records management professionals to keep their records secure and organized.
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Key Skills and Qualifications for Records Management Jobs

A bachelor’s degree in business administration, information science, or a related field is often required to succeed in records management jobs. Key skills include:

  • Strong organizational and problem-solving abilities
  • Effective communication and team coordination
  • Familiarity with records management software and technology

It is also important to handle technical requirements, such as verifying you are human when accessing sensitive records or systems. Certifications like Certified Records Manager (CRM) or Certified Information Professional (CIP) benefit career growth.

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Job Outlook and Salary for Records Management Jobs

The job outlook for records management jobs is promising as more organizations recognize the importance of compliant record-keeping. On average, records managers in the United States earn around $60,000 per year, although salaries vary by industry, location, and experience.

Professionals in these roles may encounter technical issues, such as a ray ID error when accessing certain online records management systems. These technical difficulties usually take a few seconds to resolve. As more industries rely on accurate records management, the demand for skilled professionals will continue to grow.

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Top Cities for Records Management Jobs

Several U.S. cities are known for their demand for records management jobs. These cities are home to industries that heavily rely on data management and compliance:

  • Washington, D.C.: The concentration of government agencies makes this city a hub for records management professionals.
  • New York City: Financial institutions and law firms create significant demand for records managers in this city.
  • Los Angeles and San Francisco: These cities’ tech and entertainment industries rely heavily on efficient records management.
  • Chicago and Houston: These cities are centers for healthcare and finance, driving demand for records management professionals.
  • Boston, Philadelphia, and Atlanta: Each city offers numerous opportunities for records managers.
 

Resources for Records Management Job Seekers

For those pursuing a career in records management, there are various resources available:

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  • National Archives and Records Administration (NARA): Offers job listings and resources for professionals in the field.
  • Society of American Archivists (SAA): Provides job listings, training, and certification programs.
  • Institute of Certified Records Managers (ICRM): Offers certifications and resources for records managers.
  • Records Management Society (RMS): Provides networking and job listings for professionals.

Additionally, online job boards like LinkedIn and Indeed are great resources for finding records management jobs.

 

Education and Training for Records Management Jobs

Education and training are crucial to advancing in records management. Many universities offer business administration, information management, or records management degree programs. Additionally, certifications such as CRM or CIP can enhance your career opportunities.

Professionals in records management should also be prepared to troubleshoot minor issues, such as when a site requires verification or when systems are slow to respond. Staying up to date with industry best practices and evolving technologies is essential for success.

 

Career Advancement in Records Management

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Advancing in records management jobs offers numerous pathways for growth. With experience, professionals can move into senior roles, such as director of records management or chief information officer. Other ways to advance include earning certifications like CRM or CIP, specializing in digital preservation, and expanding professional networks.

By attending industry conferences and participating in training, professionals can stay ahead of industry trends and improve their skills. Staying adaptable is key as records management evolves with new regulations and technology.

 

Conclusion

Records management jobs are essential to ensuring compliance, security, and efficiency across industries. As more organizations recognize the importance of effective records management, the demand for skilled professionals grows. Whether in government, healthcare, or finance, records managers are crucial in keeping information safe and accessible.

By focusing on education, certification, and staying current with industry trends, records management professionals can advance their careers and contribute to their organizations’ success. Managing sensitive information efficiently, staying ahead of technological updates, and ensuring smooth operations may take a few seconds, but it ensures long-term success in this essential field.

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