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  • Supervisor, Insurance AR Collections

    Lubbock, Texas 79410 United States Texas Tech University Health Sciences Center Full Time Jun 10, 2025
    Texas Tech University Health Sciences Center Employer:

    Texas Tech University Health Sciences Center

    About Us Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa). Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care. Our Mission As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research. Our Values & Culture Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary. Compensation & Benefits We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including: Comprehensive Health Plans and Other Core Insurance State Retirement Programs and Pension Options Retiree Insurance for Lifetime Medical Benefits Continuing Education & Lifelong Learning Programs Tuition scholarships for employees and their dependents Leadership and Professional Development Programs Mental and Physical Wellness Programs Employee Recognition Programs and Longevity Pay We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!

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    Job Description

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    Supervisor, Insurance AR Collections
    41324BR
    41324BR

    Position Description
    This position is responsible for the direction and supervision of Medical Billing Associates and the various aspects of maintenance of patient billing accounts. This position supervises patient registration, insurance follow-up and collection, financial screening of unfunded patients, responses to patient billing inquiries, collection of patient payments, posting of payments and rejections, and other related activities in the Regional Campus Business Office or department. Directly supervises Medical Billing Associates and Sr. Medical Billing Associates. Carries out supervisory responsibilities in accordance with the TTUHSC policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and mentoring employees as needed; addressing complaints and resolving problems.

    Major/Essential Functions
    Major/Essential functions of this position will include, but not limited to:
    • Oversee the collections process for all insurance payer types by directing and supervising Medical Billing Associates.
    • Work proactively and collaboratively with the collections team, MPIP Business Office leadership, and clinical department leadership to identify, track, and resolve trends in claim denials and write-offs.
    • Manage workflows for escalated cases, including claim denials, bankruptcies, and deceased patient accounts.


    Required Qualifications
    A minimum of a High school diploma or equivalent required, Five years of office experience. Bachelor's degree in business or related area preferred OR Three years' work experience in the Medical Billing Associate program.

    To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=892175

    All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

    The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.







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