Job Description
Pay Range: $37.66/hr. - $48.95/hr. | $78,326 - $101,824 annual compensationJob Posting Closing on: Monday, October 26, 2026
Workdays & Hours: Monday - Friday 8am - 5pm; Some evening/weekend work required.
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!
The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
A Property & Casualty Supervisor job is available with the City of Fort Worth Financial Management Services Department, Property & Casualty division. The Property & Casualty division administers the City's property and casualty claims function and helps protect the City's financial interests through consistent claims management, regulatory compliance, risk assessment, and coordination with City departments, legal counsel, and external partners. This position provides dedicated leadership and operational oversight for the claims team and supports continuous improvement, staff development, and responsive customer service.
Minimum Qualifications:
- Bachelor's degree in Business Administration, Public Administration, Finance, Risk Management, or a related field
- Four (4) years of responsible experience in property and casualty claims handling, claims investigation and resolution, regulatory compliance, risk management, or a related field
- Three (3) years of administrative and supervisory experience
- Valid Texas driver's license
- Possession of and ability to maintain a valid Property and Casualty or Multi-Lines Adjuster License issued by the Texas Department of Insurance at the time of hire
Preferred Qualifications:
- Six (6) or more years of property and casualty claims, risk management, or related experience, including supervisory or lead experience
- Experience with public-sector or self-insured property and casualty programs, including complex claims, litigation coordination, and regulatory compliance
- Experience using claims management systems and analyzing claims-related financial activity, reports, trends, and reserving practices
- Professional risk or insurance certification such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), or Associate in Claims (AIC)
The Property & Casualty Supervisor job responsibilities include:
- Supervising and leading claims adjusters by assigning and prioritizing workloads, conducting performance evaluations, providing training and technical guidance, and supporting hiring, disciplinary, and workforce planning activities
- Reviewing, assigning, and monitoring property and casualty claims to ensure timely, accurate, consistent, and compliant handling; conducting claim audits and reviewing reserving practices
- Resolving escalated or sensitive claims, customer complaints, and disputes, and coordinating with the City Attorney's Office on claim evaluations, litigation matters, and dispute resolution
- Identifying and implementing process improvements to strengthen operational efficiency, workflow consistency, internal controls, and customer service
- Preparing and reviewing claims-related operational and financial reports; overseeing documentation, policy and procedure development, audit support, and regulatory compliance
- Collaborating with City departments, Legal, Finance, external agencies, vendors, and other partners to address risk management issues and improve service outcomes
- Assisting with contract, insurance requirement, and certificate of insurance reviews to support appropriate risk transfer and mitigate operational and financial risk
- Monitoring claims-related expenditures and program activity, supporting budget and resource planning, vendor coordination, staff training, loss prevention initiatives, and continuity of daily operations in the absence of the Property & Casualty Manager
Working Conditions and Physical Demand
Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing and balancing.
Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Apply Now! Come be part of something special in Fort Worth.
Conditions of Employment
The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.
The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
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Closing Date/Time: Monday, October 26, 2026
City of Fort Worth
(817) 392-7750The Community
The City of Cowboys & Culture is known for its Texas hospitality. The stunning and sprawling City of
Fort Worth is one of the fastest-growing cities in the U.S. And it’s no wonder — With great neighborhoods, scenic terrain and a rich history of arts and culture, paired with world-class opportunities for business and education, it’s not only fun to visit Fort Worth, it’s even more rewarding to call it home.
Fort Worth truly offers all the benefits and amenities of a bustling metropolitan city, while keeping the small- town charm that keeps it unpretentious and charismatic in all the right ways. Designated as one of America’s “Most Livable Communities” by the Partners for Livable Communities, the city truly offers a melting pot of culture, commerce, community and yes, cowboys.
There are over a dozen remarkable districts full of treasured history among modern luxuries and unique places to have fun, making it the No. 1 tourist destination in Texas and welcoming more than 9.4 million visitors annually.
Being one of the fastest-growing among large cities in the country, Fort Worth has received multiple accolades, including number one downtown (Livability), and the second-best City in the nation for job seekers (Forbes). Our employees serve the needs of over 900,000 residents representing culturally diverse communities.
Exciting Growth & Future Development
One of the most fascinating aspects of the City of Fort Worth is its almost unprecedented growth over the past several years. Both in terms of population and industry, and as the 12th largest city in the United States, Fort Worth is truly booming — which presents both challenges and opportunities to truly develop this city in the right way. Every 30 minutes a new person moves to Fort Worth, so we’re looking for candidates who can embrace an evergrowing and changing environment and improve on it with solutions that work for the entire community of Fort Worth.
Mission
We are working together to build a strong community that others can look to as a pillar of unity and excellence. Through grassroots efforts within the community, and large scale construction and transportation plans that continue to add the infra- structure a growing city like Fort Worth needs, we’ll provide the public services our community requires to continually cultivate the unique city we call home.
Vision
Fort Worth’s vision is to be the most livable and best managed city in the country. We’ll do this by taking care of our citizens, implementing the highest quality standards in our schools, continually improving the neighborhoods we thrive in and the facets of the city that make our town so unique.
Benefits That Are Well Worth It
The City of Fort Worth continues to be dedicated to its employees’ well-being by providing competitive health benefits, a well-rounded wellness program and a Zero Accident Philosophy® workplace. All regular full-time employees and those employees who work 30–39 hours per week are eligible for all City of Fort Worth Benefits. Part-time employees who work 20–29 hours per week are eligible for dental, basic life insurance, supplemental life insurance, flexible spending accounts, 457 Deferred Compensation plan and other voluntary benefits.
Medical Program
The City offers two plan options through Meritain Health, an Aetna company.
The Health Center Plan – Offers employees and their family’s
primary health care services that are 100% completely free and unlimited. Employees can visit any one of the three City of Fort Worth Employee Health Centers and receive guaranteed same or next day appointments for sick visits. Also, services are available at any one of the five satellite locations that serves employees across the city.
The Consumer Choice Plan – Is offered to employees at no cost or low monthly premiums to cover eligible dependents and provides the financial benefits of a Health Savings Account (HSA).
• Preventative services are covered at 100% on both plans.
• Prescription Drug coverage including mail order pharmacy are also included.
Vacation
Eligible for 3 weeks of vacation: After successful completion of probationary period (usually
6 months), employees may take time off for rest, relaxation, vacation, illness, religious observances, and personal business.
Holidays
Available on the first day of employment, the city provides employees with paid holidays, including two personal holidays.
Wellness Program
The city’s Healthy Challenge Wellness Program rewards all full-time, benefit-eligible employees on the city’s health insurance. The Healthy Challenge Program utilizes a points system. Participants may earn points throughout the year (Jan. 1-Dec. 15) for completing specific program activities and participants can redeem points at the end of the year for a cash reward. By participating, individuals can earn $150, $200 or $250 by accumulating program points.
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