Process Improvement Specialist - Extra-Help*

Job Description

The Job

The Department of Public Health (DPH) is recruiting for a Process Improvement Specialist - Extra-Help who will initiate evaluation of processes utilizing but not limited to Homeland Security Exercise and Evaluation Program (HSEEP), and the Process Improvement Readiness Assessment Tool. The Process Improvement Specialist will evaluate, recommend, and modify emergency response plans for public health emergencies through exercises and improvement projects that support Strengthening U.S. Public Health Infrastructure through best practices.

Process Improvement Specialist will assess organizational readiness, review Medical Point of Dispensing (MPOD) site plans, communications, accountability, action planning, and the improvement process. This position will develop exercise evaluation guides to conduct evaluations, observations, and recommendations. During improvement planning, they will coordinate with key staff to revise plans according to exercise/clinic findings. A Targeted Evaluation Plan (TEP) will be created for operations and improvements to meet the Centers for Disease Control and Prevention grant requirements.

The Process Improvement Specialist will also ensure completion of time sensitive reporting to meet regulatory, State, and Federal requirements both internally and to external agencies. The Process Improvement Specialist is expected to plan mass vaccination clinic events and evaluate on event improvement opportunities. This position will also provide support for other Quality Management areas within scope.

This position is extra-help, and incumbent does not attain status as regular County employee. Although this position is of limited duration and temporary in nature, assignments may be up to twelve (12) months.

CONDITIONS OF EMPLOYMENT

Pre-employment Process: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.
Employment Status: Extra help positions are in the Unclassified Service, which serve at the discretion of the appointing authority and do not attain regular status. These positions participate in the County's Part-time Seasonal Temporary (PST) Deferred Compensation Plan and do not earn any other benefits.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Applicants must qualify for one of the following options :

Option 1: Two (2) years of full-time equivalent experience performing analytical and administrative duties, including research, data analysis, program planning and evaluation, report writing and presentation, interpreting laws, regulations, or policies, and developing findings and recommendations based on investigations, studies, or assessments.

Option 2: Two (2) years of full-time equivalent experience in a healthcare environment performing program administration, training, quality management and/or performance improvement.

Desired Qualifications

The ideal candidate will possess great leadership skills; direct experience with emergency planning and response; experience with coordinating medical point of dispensing sites, mobile clinics and evaluation; advanced Microsoft and computer skills; experience facilitating training; success with the implementation of programs and/or processes in a healthcare or public health setting

Selection Process

Application Procedure : Interested applicants are encouraged to apply as soon as possible. The most highly qualified candidates will be referred to the appointing authority for further consideration.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 11/20/2026 5:00 PM Pacific