ADMINISTRATIVE SERVICES MANAGER II - PRIVACY, POLICY, & AUDIT - EMERGENCY APPOINTMENT (HOMELESSNESS)

Job Description

Position/Program Information

Type of Recruitment
Open Competitive - Emergency

Filing Dates

Applications will be accepted from Thursday, November 12, 2026, at 8:00 a.m. (PT) until Tuesday, November 17, 2026, 5:00 p.m. (PT). All applications must be received before 5:00 p.m. (PT) on Tues day, November 17, 2026, to be accepted.

Exam Number

HH1003A-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Homeless Services and Housing (HSH) is seeking qualified candidates to fill an emergency Administrative Services Manager II - Privacy, Policy, and Audit vacancy related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager II - Privacy, Policy, and Audit position.

Essential Job Functions

• Plans, organizes, assigns, and evaluates the work of journey-level analysts; develops and monitors work plans; establishes performance expectations; and provides coaching, training, and mentoring. Participates in staff selection, recommends performance recognition, and, subject to management concurrence, takes disciplinary action in accordance with County policies.
• Plans and conducts complex and sensitive research and analytical assignments; develops study criteria and data collection methods; evaluates information from multiple sources, including conflicting or ambiguous data; and draws sound, fact-based conclusions to support decision-making and ensure data quality, integrity, and relevance.
• Compiles, organizes, and analyzes qualitative and quantitative data to evaluate complex operational, financial, programmatic, and compliance issues; identifies trends, risks, and deficiencies; and develops recommendations to improve programs, processes, policies, and internal controls.
• Develops, reviews, implements, and maintains policies, standards, procedures, and guidelines to ensure alignment with applicable federal and state laws, regulations, executive directives, County requirements, and departmental standards, including requirements governing privacy, information security, records management, and the handling of confidential information.
• Assesses privacy, information security, financial management, procurement, records management, and service delivery risks; conducts or coordinates privacy impact assessments for existing and proposed programs, systems, projects, and services; and recommends safeguards and corrective measures to mitigate risks and strengthen internal controls.
• Monitors program operations and compliance with applicable laws, regulations, policies, and procedures; assesses complaints involving privacy violations, policy breaches, and control failures; and reviews access controls to ensure sensitive information is appropriately protected and accessible only to authorized personnel.
• Conducts or coordinates reviews of privacy complaints, suspected data breaches, unauthorized disclosures, and other information security incidents; identifies potential causes and risks; and coordinates appropriate reporting, response, remediation, and follow-up activities to address deficiencies and prevent recurrence.
• Plans and conducts internal audits, compliance reviews, and operational assessments to evaluate the effectiveness of policies, procedures, internal controls, and governance processes; identifies deficiencies and recommends corrective actions and improvements based on findings and program outcomes.
• Evaluates program and operational effectiveness by comparing outcomes with established goals and objectives; monitors emerging issues and trends; and recommends timely adjustments to programs, processes, and procedures to improve performance, accountability, and compliance.
• Prepares reports, correspondence, memoranda, presentations, and other documents involving complex, sensitive, or confidential matters; communicates findings and recommendations to management and other stakeholders; and uses appropriate software and technology to support analysis and reporting.
• Coordinates with County departments, central agencies, vendors, consultants, service providers, and other stakeholders on sensitive and complex matters; provides technical guidance and consultation; facilitates resolution of issues; and supports the implementation of policies, corrective actions, and operational improvements.
• Performs administrative duties, including maintaining files and records and processing and routing documents, in accordance with applicable laws, ordinances, and departmental policies and procedures.

Requirements

Requirements to Qualify
Option I: A Bachelor's degree* from an accredited college or university - AND - Three (3) years of experience performing analytical assignments, two (2) years of which must have been at the level of a journey-level analyst** or higher, within one (1) or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. ***

Option II: Five (5) years of experience performing analytical assignments, two (2) years of which must have been at the level of a journey-level analyst** or higher, within one (1) or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.***

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Special Requirement Information
*To receive credit for your education, include a copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days of the end of the filing period. Please submit documentation to SAtajanyan@hsh.lacounty.gov and indicate your name, the exam name, and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit:
https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pd

**Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas.

***Closely-Related administrative field is defined as predominantly centralized field or function that could be found in multiple departments (such as Human Resources, Contracts, budget, and finance), concerned with analyzing, evaluating, modifying, and developing policies and procedures which facilitate the work of the department; and the application of knowledge of administrative analysis, theory, and principles.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Desirable Qualifications

• Experience working for a homeless, housing, service provider, and/or similar public agency.

• Experience developing, implementing, and maintaining privacy policies, procedures, and guidelines governing the collection, use, storage, sharing, retention, and disposal of personal and confidential information.
• Experience assessing privacy, information security, financial management, procurement, records management, and service delivery risks; conducting privacy impact assessments; and monitoring compliance with applicable privacy and data protection laws and regulations.
• Experience assessing privacy complaints and control failures; developing IT-related privacy policies and system requirements; identifying risks and implementing corrective measures; monitoring access to sensitive information; and coordinating investigations and responses to data breaches and unauthorized disclosures.
• Experience developing and maintaining organizational policies, standards, and procedures in alignment with applicable laws, regulations, executive directives, and government requirements.
• Experience conducting internal audits, compliance reviews, and operational assessments to evaluate internal controls and governance, identify deficiencies, and recommend corrective actions.

Additional Information

Exam Content

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Application and Filing Information

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. Please note, applicants will not receive individual notifications regarding their application or whether they meet the requirements.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add SAtajanyan@hsh.lacounty.gov , as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Social Security Number
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Computer and Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name: Suzy Atajanyan

Department Contact Email: SAtajanyan@hsh.lacounty.gov

Teletype Phone: (800) 735-2929

For detailed information, please click here

Closing Date/Time: 11/17/2026 5:00 PM Pacific