Human Resources Receptionist/Assistant

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

The Human Resources Receptionist/Assistant is primarily responsible for receiving inquiries and resolving customer concerns, supporting new hire onboarding processes, performing document imaging, and providing general administrative assistance to various HR functions, ensuring efficient and effective operations within the Office of Human Resources.

• Facilitates the timely and accurate sign-in of new employees.
• Coordinates, gathers information and makes determinations ensuring that telephone calls, email inquiries and visitors are screened and directed to the appropriate individual.
• Maintains office security by following safety procedures and controlling access via the reception desk.
• Provides training to other HR staff and student workers on items related to the Customer Service Unit.
• Creates and maintains files for confidential tenure-track faculty and volunteer files.
• Performs other duties as assigned.

*NOTE: To view the full position description, including all of the required qualifications, copy and paste this link into your browser: https://mycsun.box.com/s/8tfuwwq3mzko7p6r1tbl7138ldnd38so

Qualifications

• Equivalent to three (3) years of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed.
• Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year-for-year basis.
• Prior experience in Customer Service, or with processing new hires is a plus!

Knowledge, Skills, & Abilities

• Knowledge of and ability to utilize standard office equipment (e.g., multi-line telephone system, computer, printer, fax, copy machine, scanner etc.)
• Customer-focused. Excellent verbal communication. Good telephone and email communication etiquette. Organized and resourceful. Active listener. Adept at prioritizing and scheduling.
• Ability to provide a high level of Customer service; multi-task in a fast-paced environment where organizational expertise is essential.
• Work often involves front line contacts with a variety of diverse campus and community individuals requiring active problem solving and effective interpersonal skills.
• Ability to utilize and learn new technology and systems

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: 1032/ ASA / Grade 2
• The anticipated HIRING RANGE: $3680 - $3783 per month, dependent upon qualifications and experience. The salary range for this classification is: $3680 - $5417 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday.
• This is a Regular position with a one-year probationary period.
• The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position.

General Information

• Applications received through December 23, 2025, will be considered in the initial review and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU. The selected candidate must pass a fingerprint clearance (LiveScan).
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

Advertised: Dec 10 2025 Pacific Standard Time
Applications close:

• 

• California State University (CSU) Northridge

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