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Job Description
The Job
The Department of Public Health (DPH), Animal Care is recruiting fortemporary Animal Care Partner Liaisons* which are crucial, high visibility positions responsible for supporting strong working relationships with Animal Care Partners. This role provides coordinated assistance to ensure partners can efficiently identify, evaluate, and access animals for potential placement. In addition to partner support, the Liaison plays an important role in the shelter’s media efforts by helping capture, organize, and distribute photos and videos of animals-both on-site and as requested-to support adoption, rescue placement, and promotional initiatives.
Weekend availability is required. Applicants who indicate they are not available to work weekends will not move forward in the recruitment process. These positions operates on a 4/10 schedule-four 10-hour shifts per week.
Responsibilities include, but are not limited to, the following:- Partner Concierge Service: Act as a point of contact and dedicated liaison for our partners ensuring a productive and efficient visit.
- Guided Access and Navigation: Provide knowledgeable guidance and direct assistance to partners, helping them navigate the shelter environment and expedite the process of identifying and assessing animals.
- Facilitating Animal Viewing: Coordinate and facilitate partner access to animals, including those in specialized areas such as quarantine, isolation, and medical observation (sick areas), while strictly adhering to all biosecurity, safety, and operational protocols.
- Staff Coordination: Proactively manage communication by quickly locating and summoning appropriate regular staff, supervisors, or veterinary personnel to answer complex inquiries or address critical partner needs.
- Operational Support: Assist regular Kennel Attendant staff with essential animal care tasks, including cleaning, feeding, general kennel maintenance, and stocking supplies as operational needs dictate.
- Documentation and Communication: Maintain detailed, accurate logs of partner visits, animal viewing requests, and any issues requiring follow-up from full-time staff or management.
- Animal Photography & Videography: Collaborate with the Enrichment Team to capture photos and video footage of the current available pets in our care.
- Partner Support Media Requests: Work closely with the Rescue Team to obtain specific photos or videos requested by our partners to support placement efforts.
*Note: These are non-regular, limited duration (up to twelve months) positions classified as a Public Service Employee (PSE) . Incumbents shall be considered at-will throughout the term of their employment, and will not attain regular status or benefits.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.
Employment Status: This position is temporary, and incumbents do not attain status as regular County employee. Although this position is of limited duration and temporary in nature, assignments may be up to twelve (12) months. This position will participate in the County's Deferred Compensation Plan and does not earn any other benefits.
Physical Demands: Ability to stand, walk, bend, lift (up to 50 lbs.), and handle animals safely in a noisy kennel environment, which may include exposure to animal waste, odors, and communicable diseases.
Visa Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.
Minimum Requirements
Experience: Six (6) months of experience in a customer-service heavy environment or experience working/volunteering with animal welfare organizations or shelters.
-AND-- Must be at least eighteen (18) years of age.
- Available to work on weekends.
Desired Qualifications
The ideal candidate will possess excellent verbal and written communication skills; ability to interact positively with distressed or high-priority external partners; basic knowledge of animal handling and behavior; proficiency in basic computer applications.
Exceptional professionalism and diplomacy; strong sense of urgency and problem-solving skills; a proactive and helpful demeanor; passion for animal welfare and the mission of Animal Care is highly desirable.
Selection Process
Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Monday, December 29, 2025. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.
Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .
For more important details, review the Applicant Information and County Employment Process .
This position is an extra help position and is not eligible for benefits through San Bernardino County.
Closing Date/Time: 12/29/2025 5:00 PM Pacific -
ABOUT THE COMPANY
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San Bernardino County
Show moreSan Bernardino County is located in the heart of Southern California, home to over 2 million residents, encompassing 20,160 square miles from the Nevada State line and the Colorado River to the LA County line. This gives San Bernardino County a diverse climate and geography, from mountains as high as 11,502 feet, to the desert as low as 181 feet, and beautiful valleys in between. Pristine lakes and rivers, snow-capped mountain resorts, flowering deserts, and many other family-oriented recreational attractions take advantage of the natural assets of the area, most within an hour's drive. Families enjoy affordable housing, excellent schools, colleges and universities, and easy access to airports, hospitals, libraries, and parks. The County provides a safe, clean and healthy environment for residents. A variety of shopping and business opportunities abound, in this, the largest County in the contiguous United States.
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