What Drives Your Leadership Behavior
Do you ever wonder why leaders do what they do? The plans, decisions and actions of a leader are strongly influenced by three powerful factors: Their personality style (also known...

Do you ever wonder why leaders do what they do? The plans, decisions and actions of a leader are strongly influenced by three powerful factors: Their personality style (also known...

And there are some players that, while not outright cheating, are self-serving, making it about themselves winning and others losing. Finding that area where they can cut corners, deliver a...

In the CBS television show, Undercover Boss, senior leaders in these companies learn about the work lives that their employees experience, although in an unusual and perhaps somewhat directed, way....

As a speaker, author, and executive consultant I work with leaders at all levels of all kinds of organizations. Because of my strong culture focus, it is impossible for me...

Have you seen bullying behavior at work? Have you experienced bullying yourself? Bullying is extremely common. Stand by for some shocking statistics! I am a huge proponent of creating...

Want a great team culture, where leaders and staff exceed performance expectations while living your organization’s desired values? Put the right bosses in place. Then observe, coach, and praise their...

If you see your job as managing processes and results, you’re doing half of the effective leader’s job. The other half? Managing people’s energy – and inspiring them bringing their heads...

The demands on federal, state, and municipal offices continue to grow. Citizens want products and services from those offices delivered efficiently. They also expect high quality customer service from those...

Do people – employees, peers, bosses, customers, everyone – feel valued when they interact with you? Do they feel listened to – and heard? Do they feel you make every...