Compelling Captains Create Consistent Performance and Results

Compelling Captains Create Consistent Performance and Results

Every business needs a captain, a person that sets the stage for all actions and all relationships that take place within the work environment. If you, as a leader, do not set the stage by defining and aligning practices to clear performance standards and values expectations, people will be left to “figure it out on their own.” This leads to widely varying practices – not aligned, proven practices. That lack of clarity and alignment erodes consistent performance, service, and results.

Gauging Your Organization’s Cultural Health

Gauging Your Organization’s Cultural Health

If you have never experienced successful culture change personally, as a team member in general or as a leader, you may not be prepared or know how to proactively manage your team’s culture. The culture of your team (or department or division or plant or region or whole company) is the engine that drives your team’s success – or its lack of success.

The Gift of Criticism

The Gift of Criticism

I still remember being called into the boss’s office. Not one to get into trouble much, it was unusual to have a sit-down with the boss over an issue that was my fault. But it happened, and was part of three distinct situations with a prevalent theme that got my attention. These opportunities for improvement led to beneficial professional–and personal–growth.

Service and Sacrifice: When Thanks Are Backed By Action

Service and Sacrifice: When Thanks Are Backed By Action

Did you know that anyone who enlists in the US military the first time incurs an eight-year service commitment? A recruit might sign a two- or four-year active duty contract; after their active duty period ends, they engage in active or inactive reserve duty for the remainder of that 8-year commitment, whether having been drafted or having volunteered into service.

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