Cues for Connecting with Generation Z

Cues for Connecting with Generation Z

A while back I wrote an article detailing ideas for connecting with various generations. As Generation Z is now starting to enter the workforce, I thought it was important to provide some tips for interacting with them as well. Last summer, my two Zs came home from college, and I experienced them in a different way.

Rethinking Economic Development

Rethinking Economic Development

When most people picture economic development, they think of smooth-talking men convincing companies to bring their jobs and investment to a community in exchange for infrastructure improvements and tax breaks. They think about backroom deals at the steakhouse and golf course. While this may be true to some degree in some communities, there is a growing movement towards equitable economic development.

Ten Tips for Receiving Critical Feedback

Ten Tips for Receiving Critical Feedback

Studies show that it takes five positive acts to counterbalance one negative. Knowing how to receive critical feedback is an art well worth learning, particularly if you want to be able to improve and continue to receive the kind of information that will help you grow and develop. Here are ten tips for making the feedback you receive work for you.

Workplace Bullying: What to Do if You or Someone Else is Being Bullied

Workplace Bullying: What to Do if You or Someone Else is Being Bullied

I recently spoke at a multi-day educational conference on different aspects of emotional intelligence. At the end of each presentation, people came up asking for some advice or coaching in situations where people are bullied. Some people asked, “What can I do if I am being bullied?” Others asked, “What can I do if I see others being bullied?” It appeared as if these people were overwhelmed and suffocating in the emotions that accompanied their experience. Listening to people’s experiences prompted a fair amount of introspection and a desire to address the issue of bullying whenever it occurs.

Emotional Intelligence: The Real Key to Success

Emotional Intelligence: The Real Key to Success

How important is Emotional Intelligence to your organization’s success? No other program you will ever adopt in your organization will have as much impact if you are trying to do them with emotional children. The studies in this area are overwhelmingly clear in saying that nothing good happens in your organization if you cannot act like the bigger person!

How to Address Resistance to Change

How to Address Resistance to Change

Often whenever a change is introduced, especially when there is a strong following involved, there is going to be resistance. A recent study revealed that the well-known target of 10,000 steps a day will boost our health is a complete fallacy. Science wasn’t the foundation for that daily target. Lead researcher and Harvard professor I-Min Lee noted, “It likely derives from the trade name of a pedometer sold in 1965 by Yamasa Clock and Instrument Company in Japan called Manpo-kei, which translates to ’10 000 steps meter’ in Japanese.”

How to Use Stories to Convey Values

How to Use Stories to Convey Values

Are the stories being told within your organization today the kind of stories that clarify your desired culture? Storytelling is one of the most effective and impactful methods for communicating the desired culture of your organization to its members. For centuries, tribes of all kinds have utilized storytelling to support their desired culture. In man’s early history, those stories were told around the campfire each evening, with tribe members going to sleep with a clear image of preferred tribe behaviors, values, and norms in their minds.

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