John Stoker

When someone didn’t align with our ground rules, we coached them. Some responded to that coaching.

Giving feedback is one of the most important leadership skills — and one of the least mastered.

Here are eight categories of words or phrases to avoid—and some replacements that will increase engagement.

If your company is built on a culture of values, you must support those values as your own, and you must live in demonstration of those values.

Building strong, trusting relationships is essential for gaining a more objective view of ourselves, our ideas, our decisions, and our leadership.

If an effective manager is the key to employee engagement, then learning to interact and deal positively with people is critical.

There are several techniques that will greatly improve your success in talking about what matters most. Here are nine suggestions

When working with others, there is ample opportunity to provide feedback.

Emotional intelligence is a wonderful skill that can be learned. Your negative emotions reveal more about you than the situation or others.