John Stoker

Everyone needs to step it up. There is far too much incivility in our conversations and interactions with others.

Take a moment to assess and ground yourself when you are feeling out of sorts. Doing so will help you maintain respect in your relationships.

Anger is an emotion that usually arises because of an individual’s perceived loss. Their perceived loss results from something someone did.

The way you speak to and treat others helps build psychological safety. This increases people’s willingness to be open.

Our ego often shows up when we feel as if something we value has been violated, and our reaction in the moment is always accompanied by negative emotion.

Giving feedback is one of the most important leadership skills — and one of the least mastered.

Here are eight categories of words or phrases to avoid—and some replacements that will increase engagement.

If your company is built on a culture of values, you must support those values as your own, and you must live in demonstration of those values.

Building strong, trusting relationships is essential for gaining a more objective view of ourselves, our ideas, our decisions, and our leadership.