John Stoker

Understanding the basis for your defensiveness will allow you to gain control of your feelings and make a choice about how you want to respond.

Working in well-functioning teams has distinct advantages, not only in the quality of work produced, but also in the positive effect that teamwork has for those on the team.

Taking a moment to identify individual and group needs and then deliberately making the effort to address those needs will greatly enhance your leadership and the effectiveness of your team.

A while back I wrote an article detailing ideas for connecting with various generations. As Generation Z is now starting to enter the workforce, I thought it was important to...

Studies show that it takes five positive acts to counterbalance one negative. Knowing how to receive critical feedback is an art well worth learning, particularly if you want to be...

I recently spoke at a multi-day educational conference on different aspects of emotional intelligence. At the end of each presentation, people came up asking for some advice or coaching in...

After a recent presentation, someone approached me and asked, “I noticed that when you share your learning with us, you often give us things to do rather than telling us...

I was recently visiting with a friend who just so happens to be a vice president within her company. I could tell that she was frustrated so I asked her...

These questions are usually asked out of frustration, and they will not help you get the answers you seek. Such questions tend to be disrespectful and demeaning, especially as they...