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  • Veterans Claim Representative I/II - Extra-Help Veterans Claim Representative II

    Merced, California United States Merced County, CA Full Time $41,184.00 - $50,065.60 Annually Jan 01, 2026
    Merced County Employer:

    Merced County, CA

    Merced County, located in the heart of California's Central Valley, offers a unique blend of vibrant agricultural heritage and modern development. Known as the "Gateway to Yosemite," Merced County is surrounded by breathtaking natural beauty, including nearby national parks, lush farmlands, and scenic rivers. The county's strategic location provides easy access to major urban centers like San Francisco, Sacramento, and Fresno, making it an ideal hub for both business and leisure. With a diverse economy anchored by agriculture, education, healthcare, and manufacturing, Merced County offers ample opportunities for career growth and professional development. The presence of the University of California, Merced, further enhances the county's reputation as a center for innovation and research, attracting top talent and fostering a dynamic workforce. In addition to its economic strengths, Merced County boasts a high quality of life with a strong sense of community. Residents enjoy affordable housing, a lower cost of living compared to many other parts of California, and a family-friendly environment with excellent schools and recreational facilities. The county's rich cultural heritage is celebrated through numerous festivals, farmers' markets, and community events, creating a welcoming atmosphere for newcomers. With its combination of economic opportunity, educational excellence, and a supportive community, Merced County is not just a great place to work but also a wonderful place to live and thrive.

    Job Description

    Examples of Duties

    Duties may include, but are not limited to, the following:

    • Assists veterans and their dependents in the initiation, development, and processing of claims for disability compensation, pensions, insurance benefits, vocational rehabilitation, hospitalization, medical care, loan guarantee benefits, and civil service benefits.
    • Procures necessary information and affidavits to support claims.
    • Enters veteran/claimant data into computer system to establish a data base for the system.
    • Works with public and private community agencies in counseling veterans.
    • Provides instruction, guidance and technical advice to other employees and reviews their work for adequacy and accuracy.
    • Prepares and files claims and presents appeals as necessary and prepares required reports.


    Minimum Qualifications

    Level I
    Experience:

    One (1) year of responsible experience in work involving public contact, interviewing or counseling or closely related field.

    Education:
    Equivalent to the completion of two (2) years of college. Additional qualifying experience may substitute for the required two (2) years of college on a year-for-year basis.

    Level II
    Experience:

    Two (2) years of responsible experience in work involving public contact, interviewing or counseling or closely related field.

    Education:
    Equivalent to the completion of two (2) years of college. Additional qualifying experience may substitute for the required two (2) years of college on a year-for-year basis.

    Essential Functions

    • Operate a personal computer and other office equipment, including repetitive hand and arm motions.
    • Frequent use of hand-eye coordination
    • Occasionally operate a motor vehicle
    • Occasionally lift up to 10 pounds
    • Communicate effectively with others in person and over the telephone.
    • Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
    • Perform job duties under stressful conditions.
    • Respond appropriately to situations.
    • Maintain confidential information in accordance with legal standards and/or County regulations.

    • Regular attendance is an essential function.

    Knowledge of:

    • Federal, State and local laws and regulations pertaining to veterans rights, benefits and obligations.
    • Interviewing and counseling techniques.
    • Community resources generally available to those in need of aid.
    • Supervisory techniques.
    • Evidence as it pertains to Veterans Administration hearings and appeal procedures.

    Ability to:

    • Interpret requirements for evidence as it pertains to Veterans requirements for evidence as it pertains to Veterans Administration hearings and appeal procedures.
    • Interpret Federal and State laws governing veteran’s benefits.
    • Analyze data and draw sound conclusions.
    • Establish and maintain effective working relationships with those contacted.
    • Communicate effective, both orally and in writing.
    • Research, analyze, and develop documentation for claims.


    HOLIDAYS & LEAVES
    VACATION

    10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours).

    SICK LEAVE

    0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.

    HOLIDAYS

    Twelve paid holidays annually plus two optional holidays.

    BEREAVEMENT LEAVE

    Five (5) regularly scheduled workdays.


    INSURANCE
    HEALTH INSURANCE
    Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.

    • Anthem 500 EPO
    • Anthem 1500 EPO
    • Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA)
    • Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA)
    Dental Insurance -Delta Dental
    • County pays 100% of the premium for employees and 50% for dependent(s)
    Vision Insurance - VSP
    • County pays 100% of the premium for employees and 50% for dependent(s)
    DISABILITY INSURANCE

    State Disability Insurance (SDI)
    Merced County non-management employees are enrolled in the State Disability Insurance Program (SDI). Premiums for this insurance are paid by the employee. This insurance is administered solely by the State, who determines eligibility and payments. Benefit amounts are based on the quarter with the highest wages earned within the base period.
    LIFE INSURANCE

    County-paid Life and Accidental Death & Dismemberment Insurance
    • Represented Employees $10,000

    Voluntary Term and Whole Life Insurance are available - premium paid by employee

    RETIREMENT
    DEFERRED COMPENSATION

    The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable.

    MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION


    The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount.

    EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS.

    EMPLOYEE PROGRAMS
    EMPLOYEE ASSISTANCE PROGRAM (EAP)

    Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services.

    EMPLOYEE TICKETS, COUPONS, and DISCOUNTS

    The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more.

    THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.

    For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682


    Closing Date/Time: Continuous

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Veteran Services Jobs & Career Support for Transitioning Heroes

Veteran Services Jobs & Career Support for Transitioning Heroes

Veterans have unique skills, experiences, and perspectives that can translate well into various career opportunities after military service. The job market offers numerous options tailored to veterans’ needs, from healthcare to administrative roles. This article explores some of the top job opportunities within Veterans Affairs (VA) and highlights the resources available to veterans, transitioning service members, and military families seeking civilian careers.

 

Career Opportunities in Veterans Affairs

One of the most significant avenues for veterans is the Department of Veterans Affairs (VA). As a federal agency dedicated to supporting veterans, the VA offers various career opportunities in healthcare, administration, and veteran support services. Working at the VA allows veterans to continue serving their fellow service members and provides a fulfilling and stable career path.

1. Healthcare Careers

The VA employs over 300,000 people, many of whom are working in healthcare roles. These include doctors, nurses, medical assistants, and mental health professionals. Veterans with medical training can transition smoothly into these roles, helping fellow service members receive the care they deserve. Positions in San Diego and other locations offer veterans a chance to continue serving by providing healthcare tailored to the unique needs of military personnel.

2. Administrative and Support Roles

For those who prefer non-medical careers, the VA offers opportunities in administration, including human resources, finance, and office management. Veterans with experience in organizational leadership, logistics, or finance can find rewarding positions in these areas. The VA needs administrative staff to ensure the smooth delivery of benefits and services, and these roles are critical to supporting veterans nationwide.

3. Benefits and Claims Assistance

Veterans can also consider roles in benefits administration, where they can work to help fellow veterans access their VA benefits, from healthcare and disability compensation to educational support. Employees in this sector play an important role in guiding veterans through the often complex claims process.

4. Job Application and Career Resources

The VA makes it easy for veterans to explore job openings and learn how to apply for these positions. Veterans should utilize the VA’s resume writing tips, interview preparation resources, and job referral services. The VA is committed to helping veterans succeed in civilian careers, offering veterans preference in hiring and providing comprehensive onboarding programs for new hires.

 

Career Support for Transitioning Service Members

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For veterans transitioning out of the military, navigating the civilian job market can be daunting. However, many resources are available to assist them, ensuring a smoother transition into civilian life.

1. Employment Services and Resources

Transitioning service members can benefit from various employment services to help them find jobs, write resumes, and prepare for interviews. These resources include both government-sponsored programs and private organizations dedicated to veteran employment. For example, the Experience Counts campaign emphasizes the value of military skills in the civilian workforce and helps veterans translate their training and experience into job opportunities.

2. Military Spouse Support

Many programs also extend to military spouses, recognizing their challenges when moving between duty stations. Employment resources for military spouses include job placement services, networking opportunities, and entrepreneurship programs. Military families often face unique circumstances, and support for spouses can significantly improve their career prospects.

3. Job Referral and Placement Services

Organizations such as Hire Heroes USA and Veterans Employment and Training Service (VETS) offer job referral and placement services for veterans and their families. These programs connect veterans with employers who value military experience and help them find careers that match their skills and interests.

4. Training and Resources for Civilian Jobs

Veterans seeking additional training can access various resources to help them qualify for civilian roles. Programs like the VA Vocational Rehabilitation and Employment (VR&E) provide education, training, and counseling to veterans with disabilities. This service helps veterans transition into meaningful careers while overcoming barriers to employment.

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Support Services for Veterans

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In addition to employment services, veterans can access various support programs to ensure their long-term well-being.

1. National Resource Directory (NRD)

The National Resource Directory (NRD) is a comprehensive resource for veterans, providing information on healthcare, education, and employment. The NRD connects veterans with local services, including mental health support and benefits counseling. Veterans and their families can use the NRD to access housing assistance, legal services, and job training information.

2. Healthcare and Benefits

Healthcare remains a top priority for many veterans. The VA provides comprehensive medical care through its nationwide network of hospitals and clinics. Veterans can receive treatment for service-related injuries, manage chronic conditions, and access mental health services. VA benefits include disability compensation, pensions, and education assistance through the GI Bill.

3. Support for Veterans with Disabilities

Veterans with disabilities may need additional support as they transition into civilian life. The VA Vocational Rehabilitation and Employment (VR&E) program offers specialized services, including counseling and employment training, to help veterans find jobs that accommodate their physical or mental health needs. Veterans with disabilities can also receive assistive technology to improve their quality of life and enhance their job performance.

4. Local VA Offices and Services

For veterans seeking more personalized assistance, local VA offices offer face-to-face support. These offices provide veterans access to healthcare, job counseling, and benefits assistance. Veterans can find their nearest VA office by visiting the VA website or calling the national VA hotline.

 

Career Development and Resources

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Veterans can continue to grow and advance in their careers by taking advantage of the many resources available for professional development.

1. Entrepreneurship and Small Business Support

Many veterans pursue careers as small business owners. The Center for Veterans Enterprise (CVE) offers programs to help veterans start and grow their businesses. The CVE provides access to federal contracting opportunities, networking events, and mentorship programs to help veteran entrepreneurs succeed.

2. Veteran-Owned Business Resources

Veterans who own businesses can benefit from exclusive resources, including access to government contracts through the Veterans First Contracting Program. This program prioritizes veteran-owned businesses in federal contracting and significantly boosts those looking to work with the government.

3. Online Job Search Tools

Veterans looking for jobs can access a variety of online job search tools. Websites like USAJOBS and LinkedIn offer tailored job listings for veterans, while platforms such as HireVeterans and VetJobs provide additional resources for job seekers. Veterans can use these tools to search for jobs, build resumes, and connect with potential employers.

4. Resume Building and Career Planning

For veterans seeking to fine-tune their resumes and career plans, resources such as My Next Move for Veterans and CareerOneStop offer free tools to assist with resume writing, job exploration, and career development. These platforms help veterans align their military experience with civilian job qualifications, making the transition smoother and more effective.

The journey from military service to civilian employment can be challenging, but veterans have access to a wealth of resources that make this transition smoother. Veterans are well-equipped to succeed in the civilian workforce, from healthcare and benefits to job training and entrepreneurship support. By exploring the many career opportunities within the VA and utilizing the programs designed specifically for veterans, transitioning service members can embark on rewarding new careers while continuing to serve their fellow veterans.

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