City of Santa Rosa

For more information about this exciting opportunity, please contact Layla Mansfield at  lmansfield@cpshr.us .  Additional Information HOW TO APPLY: Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.     ADDITIONAL REQUIREMENTS: Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.   SELECTION PROCESS: Applicants possessing the MOST DESIRABLE qualifications based on a screening of the application materials and supplemental questionnaire will be invited to continue in a selection process that may consist solely of an application screening, or may include an oral appraisal interview, assessment center, or another activity selected by the Human Resources Department. An eligible list will be established as a result of this selection process and may be used to fill future vacancies. SANTA ROSA - A GREAT PLACE TO WORK: The City of  Santa Rosa  offers opportunities in a variety of careers, from law enforcement and firefighting to recreation programming and designing, building and maintaining our streets and water system. Employment with the City provides competitive pay, excellent benefits, and participation in the CalPERS retirement system. Additionally, the City provides professional and recreational experiences, fosters human development, increases cultural unity, protects environmental resources, facilitates community problem solving, strengthens safety and security, promotes health and wellness, strengthens community image and sense of place and supports economic development. SANTA ROSA - A WONDERFUL CITY TO CALL HOME:  The City of Santa Rosa is nestled in the center of famous Sonoma Wine Country , located just 55 miles north of San Francisco and 30 miles east of the Pacific Ocean with a population of approximately 180,000. Santa Rosa serves as the County seat and the center of trade, government, commerce, and medical facilities for the North Bay. The surrounding area is home to over a hundred wineries and vineyards and many beautiful parks and recreational facilities, including golf courses. Santa Rosa is in the center of a nationally recognized cycling area. We boast many attractions associated with large cities, including a symphony, performing arts center, theater productions and internationally recognized restaurants, yet still retain the warmth and small town feel of decades past. Santa Rosa has been named one of the 50 greenest cities in the United States with one of the top five mid-sized downtowns in California. The City of Santa Rosa is proud to be an equal opportunity workplace.   The City does not discriminate on the basis of disability in employment. Requests for reasonable accommodations needed to participate in the recruitment process may be made by submitting a  Request for Reasonable Accommodation Form  within five (5) business days of being noticed that an event requiring accommodation is occurring. You may also contact the Human Resources Department at (707) 543-3060 or jobs@srcity.org. 

Examples of Duties and Responsibilities Essential Duties:  The following duties are considered essential for this job classification: Repair knockdowns to traffic signal equipment including poles, signal heads, and hardware; inspect, diagnose malfunctions of, and make field repairs to traffic signal controls and auxiliary equipment; make signal timing changes as directed and ensure that proper timing is restored after repairs have been made; install all or part of signalized intersections; investigate complaints and reports of signal malfunctions and perform adjustment or repair as required to solve the problem; repair, replace, or modify signal head components, microprocessors, relays, switches, fuses, and cabinet parts; install various types of vehicle detection, including but not limited to, loops, camera systems, wireless and microwave detectors; maintain accurate manual and computerized work records and daily journal; inspect and test equipment installed by contractors; make shop repairs of electronic components; design and construct specialized electronic test equipment; draw and read blueprints and electrical diagrams; conduct scheduled preventative maintenance on traffic signals, signal devices and related equipment; and use a laptop computer to install and modify traffic signal equipment. Additional Duties :  In addition to the duties listed in the Essential Duties section, each employee in this classification may perform the following duties. Any single position may not be assigned all duties listed below, nor do the examples cover all duties which may be assigned. Order supplies and materials for repairs and projects; pull wire and install conduit; dig trenches; and perform related duties as assigned.

Examples of Duties and Responsibilities Examples of Essential Duties : The following duties are considered essential for this job classification: The following duties are considered essential for this job classification. Duties may include, but are not limited to the following: Plan, organize, and supervise staff to include prioritizing and assigning work, conducting performance evaluations, and ensuring staff are trained. Manage solid waste franchise agreement and coordinate with operator on operations, messaging, rates, and compliance. Evaluate, correspond, negotiate, and comply with requirements set by regulatory agencies for landfill operations and recycling programs. Create, update, and report solid waste management and diversion results to the City, County, and State. Work on special projects (Zero Waste Plan, rate modeling, audit reviews, code enforcement, purchasing equipment, and others). Provide information and general assistance to City staff and to the public regarding recycling policies and programs. Coordinate the development and research of solid waste reduction activities. Develop and implement zero waste outreach and technical assistance for residential, commercial, school, and multi-unit complex customers. Implement improvements to City facility recycling programs. Develop and implement public awareness plan for use throughout community; compile educational material and promotional items for community groups. Provide education and training to promote and encourage the community’s recycling efforts. Write staff reports to Council. Draft letters and reports on recycling activities. Participate as City liaison with other government agencies, such as Zero Waste Sonoma, to provide information/evaluation of all phases of solid waste management and improved diversion. Review and evaluate proposed legislation of interest to the City, including preparation of position papers. Keep abreast of current developments, trends, and practices in the fields of solid waste, zero waste and resource recovery. Analyze complex financial documents, policies, laws, and regulations; make sound recommendations. Prepare and monitor contracts and budgets. Additional Duties: In addition to the duties listed in the Essential Duties section, each employee in this classification may perform the following duties. Any single position may not be assigned all duties listed below, not do the examples cover all duties which may be assigned. Develop and implement special projects and programs. Perform related duties and responsibilities as assigned.  

ABOUT THE POSITION:  In this job, you will perform a broad range of work assisting in the daily operation of the City's five parking facilities: Patrol assigned facilities and observe, address, and report issues Exercise initiative and independent judgment in your day-to-day activities Provide customer assistance to parking patrons Parking Operations Aides are required to be available to work any shift, which may include early mornings, nights and graves, on any day of the week, including holidays. THE IDEAL CANDIDATE:  The ideal candidate will :  Be an independent, self-starter Possess a strong commitment to customer service Have the ability to multi-task successfully Enjoy working primarily outdoors Enjoy working with and serving a diverse public Possess strong oral and written communication skills (bilingual skills a plus) Have experience using a smart phone or tablet Have the ability to observe and monitor the behavior and activity of others Examples of Duties and Responsibilities Essential duties: The following duties are considered essential for this job classification. Patrol all levels of assigned parking facilities on foot, including stairwells and elevators, assisting customers and monitoring the safety of the facilities Patrol all facilities, on all levels, utilizing a City-provided vehicle Use computer-generated reports to monitor, reconcile and report on the appropriate use of permits within the parking garages Provide patron instruction on use of the Pay-on-Foot equipment  Provide information regarding parking rates Direct patrons to alternative parking venues in times of facility overflow Coordinate the disposition of lost and found items Contact and cooperate with law enforcement personnel in matters relating to investigation of offenses and the apprehension of offenders Remain highly visible and be alert to problematic or nuisance behavior and take appropriate action to mitigate them and provide assistance as needed Monitor multiple live camera feeds related to garage security and customer assistance Monitor equipment operation and traffic flow and address problems as necessary Provide emergency communications link to the Police department, contract security staff, other Parking Operations staff, patrons and employees Utilize a smart phone or similar device to complete reports, scan location markers, and document daily shift activities Observe and report violations of state laws or City ordinances Notify Parking Enforcement Officers of violations to parking regulations within assigned facilities Submit to the Parking Operations Coordinators incident reports related to parking operations during scheduled shifts Inspect restrooms and report janitorial deficiencies to Parking Maintenance While on patrol, pick up light trash from the garage floors and stairwells as necessary Immediately report any items deemed safety issues (e.g., hazardous materials such as needles or syringes, etc.) to the Parking Division maintenance team for removal Report malfunctions or maintenance in the garage elevators or other garage systems to Parking Maintenance Perform lane reversals to convert a gate to an operating entrance or exit Additional Duties : Assist customers with cash and/or credit card transactions Set-up and remove lane markers or cones

ABOUT THE POSITION: Senior Information Technology (IT) Technicians perform installation, diagnostic and maintenance activities for the City's data and telecommunications infrastructure, and regularly provide advanced technical and functional support, direction and leadership to other technical staff.   THE CURRENT VACANCY:  The current opening is in the Information Technology Department.  The Senior IT Technician provides Tier 2 level support primarily for the Water and Parking departments, working closely with the City’s IT Technicians and Network System Analysts in resolving complex issues. This position also provides backup support to the Tier 2 Helpdesk, answering customer support calls and troubleshooting Helpdesk tickets. The Sr IT Technician is also - responsible for managing and creating new user accounts, assigning permissions, troubleshooting City server applications, providing Active Directory support and performing installation and upgrades of applications. THE IDEAL CANDIDATE: The ideal candidate is a quick learner, self-starter and multi-tasker with excellent time management and organization skills, and the ability to work cooperatively in this fast-paced, complex environment. Proven analytical skills successfully applied to identifying and defining information technology needs, troubleshooting and resolving complex user issues are a must, as are excellent oral and written communication skills to explain technical solutions to non-technical users, and the demonstrated ability to work well with others on a team.  Additionally, the ideal candidate will possess: At least three years of experience involving implementation and technical support of servers and applications within a Windows-based server environment.  Experience managing Active Directory, IIS and SQL-based applications, and a variety of LAN/WAN equipment within a complex network environment. Experience managing any of the following areas: Skidata/AIMS parking software, Remote Desk Server/Terminal Services, Windows servers running in a virtual environment, WYSE Management Suite, Mitel/Shoretel PBX administration, Exchange, Office 365, and data networks with multiple subnets. THE SELECTION PROCESS: The first step in the selection process will consist of a review of each applicant's employment application and supplemental questionnaire for minimum qualifications.     Depending on the number and breadth of experience of the of applicants, the next step may consist of a thorough evaluation of training and experience as presented on the applications and responses to supplemental questions. Applicants scoring highest in this process will be invited to the next step in the process, which will include an interview and may include other assessments. First Interviews are anticipated to be held near the end of May with second interviews early June. HOW TO APPLY: Please complete a thoughtful, thorough Application and Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.      For more information about this exciting opportunity, please contact Angela Dick, Human Resources Analyst, at  adick@srcity.org . Examples of Duties and Responsibilities Research new technologies, ensuring compatibility with existing technology, making recommendations for implementation and performing cost analysis of licensing requirements;  perform server administration including install, optimize, upgrade, and maintain hardware, operating system software and client/server software; provision servers in virtual and physical environments; perform application administration activities, such as creating, modifying, and deleting users, groups, resources, membership rights, security access, and database scripts, queries and reports for messaging systems, databases and web applications; perform domain administration activities, such as assigning permissions and developing schema of users and groups;  assess, plan, test and implement projects such as new hardware and software upgrades including but not limited to servers, cameras and audio video equipment;  test commercial software and hardware, write product evaluations and recommendations for management review;  monitor performance of hardware, operating systems, database and application software and make recommendations to correct problems or improve performance; plan, install, optimize, upgrade and maintain City wide desktop systems, mobile data computers and application software;  perform computer and mobile device forensics; setup and maintain surveillance systems such as cameras, body worn cameras and door card access; work with department personnel in recovery of video footage; provide new camera specifications and purchasing of equipment; setup and provide technical support for audio visual and broadcasting equipment; establish and monitor procedures for data security and access to computer systems;  prepare documentation, procedures, reports, specifications, program descriptions, operating instructions, training materials, and user manuals; perform as a functional team leader and coordinate project activities;  train staff and act as a technical resource to other staff;  provide second-level technical support, resolving escalated helpdesk incidents;  design backup and recovery procedures; provide assistance to Network Systems Analysts to resolve network and /or telecommunications issues; customize vendor software releases to meet City requirements;  consult with current and proposed systems users on the design and feasibility of proposed systems and modifications;  analyze client needs and identify alternatives;  estimate cost and timing of technology systems modifications; prepare specifications and participate in Requests for Qualifications, Requests for Proposals and/or contracts or agreements for hardware and software; determine data requirements for buildings; coordinate network cable install and moves; perform the duties of an Information Technology Technician as needed; and perform related duties as assigned.

Examples of Duties and Responsibilities PLEASE NOTE :   The duties and responsibilities listed below are specific to   Civil Engineering Technician III and these duties may/or may not be performed by Civil Engineering Technicians I & II.   For specific duties related to Civil Engineering Technician I & II, please visit the links referenced above to review the detailed job descriptions for each level. Examples of Essential Duties  (all positions): The following duties are considered essential for this job classification: Research, file, retrieve, review and/or prepare a variety of engineering maps, documents, records, reports, and correspondence. Operate computer-aided design, modeling and/or other application programs. Respond to complaints and inquiries from other departments, outside agencies, and the public concerning engineering activities. Locate utilities, easements, property lines, and/or other information on plans. Perform and check mathematical, computer, and/or statistical calculations used in engineering tasks. Perform field investigations and/or inspections of existing conditions and new construction. Collect, compile, and/or analyze data and/or field samples. Notify contractors of discrepancies between work performed and the approved plans, specifications, and standards. Review drawings and improvement plans for conformance with established engineering standards. Provide technical direction to less experienced staff. Prepare program and project schedules. In addition to the duties listed above, the following duties are considered essential for the following divisions: Engineering Development /Water Engineering Services:  Plan Check: Process legal documents, permit applications and issue permits. Coordinate public works and utility activities with other City departments, divisions and sections and with outside agencies. Research publications and industry information sources. Develop and revise design standards, Standard Plans, specifications, and Engineers Approved lists. Attend public hearings. Review various development submittals proposing modifications. Place conditions on projects to ensure all engineering design criteria, City Standards and Policies are met.   Inspection: Perform inspection for current development infrastructure, water, sewer, storm water, grading and erosion, and sediment control. Ensure quality control of projects as well as public safety aspects while the projects are under construction. Complete daily inspection and field activity reports. Coordinate engineering field activities with other City Departments and Development Services, contractors and consultants on project scheduling and technical requirements. Process permit applications and issue permits.   Capital Projects Engineering Project Development: Assist in the relative tasks from project planning through construction during implementation of engineering contracts. Assist in preparing project initiation documents, including but not limited to the schedule, cost estimate, project maps, PowerPoint presentations, and other supporting documents. Assist in drafting and releasing Requests for Proposals, reviewing consultant proposals, and giving feedback for contract negotiations. Review improvement plans and project specifications for conformance with established engineering standards and city codes. Review engineering estimate for conformance with project specifications, including quantity checking. Research necessary environmental permits, and process permit applications and other associated documents. Locate utilities, easements, property lines, and/or other information within archived records. Coordinate public works and utility activities with other City departments, divisions, and outside agencies. Submit permit applications and supporting documentation to various inside and outside organizations. Perform soil contamination research for given project areas and draft supporting documentation. Support public participation efforts by drafting and sending letter to community members. Provide updates to the public facing CIP project website. Coordinate plan review distribution to appropriate staff and departments and compile comments into one document, and document comments received in the CIP project directory. Develop and maintain a thorough knowledge of City’s Design & Construction Standards, including sections association with roadway, traffic, sewer, water & storm drain projects. Develop and maintain a thorough knowledge of the principles, procedures and standards for Water Distribution and Water Collection Systems and related resource material.  Construction & Inspection: Perform site constructability review. Perform inspection for roadway, water, sewer, storm water, grading and erosion control, and other public infrastructure projects. Ensure quality control of projects as well as public safety aspects while under construction. Complete daily inspection and field activity reports. Document photos of daily construction activities. Perform stormwater management inspections, as needed, and inform engineer of any issues. Act as liaison between City staff and professional consultant construction manager and inspector; provide coordination support and overall assistance as needed. Understand and maintain appropriate communication channels established by the project engineer. Participate in construction meetings and provide input/recommendations as necessary to assist with or resolve construction related matters or conflicts. Perform meter and tie-in inspections according to established procedures by insuring installations meet City Design & Construction Standards or approved plans and assuring adequate notification of service interruptions or items needing correction are given to customers. Function as a backup resource for construction inspection duties when all other field inspection staff are unavailable, including staff from Engineering Development Services. Project Closeout: Complete and archive all applicable design and construction documents, and final record drawings consistent with Department archiving procedures. Survey Section: Act as the Survey Party Chief and/or a chain, rod, or instrument-person. Provide field and record information to be used in production of engineering drawings. Perform topographic, boundary, control and construction surveys.  Perform construction staking. Perform duties typically associated with land surveying activities.   Asset Management: Planning & Assets: Perform analysis of infrastructure asset data using CMMS software, ARCGIS and MS Access. Review data sources for asset condition assessment including collection system CCTVs, base maps, construction drawings, and collection system flow meter graphs. Map city assets using AutoCAD, and coordinate mapping with asset management software. Coordinate with Capital Projects Engineering, Water Engineering Services, and Local Operations on the creation of assets and management of the City’s engineering document database. Assist in Capital Projects Planning, project scoping, and project prioritization. In addition to the duties listed above, Capital Project Engineering duties may also be required on small projects. Storm Water & Creeks: Perform field investigations/tests on storm water. Assist in the preparation and administration of engineering contracts and professional service agreements. Work with Environmental Specialist staff to prepare information and exhibits as needed for storm water and creek restoration projects. Materials Engineering: Demonstrate and perform all testing procedures. Perform testing and lab analysis of R-value, TSR, unconfined compressive strength of treated soils, S-value and others as required. Review and evaluate HMA, PCC and aggregate quarry operations including their QC procedures. Perform plant and jobsite HMA and PCC inspections. Respond to contractor/customer inquiries with regards to materials and placement thereof. Utilize PMP software and train technicians in PMP inspections. Traffic Engineering: Develop and maintain traffic signal timing for isolated intersections and coordinated systems independently. Train others to process permit applications and issue transportation permits. Determine and collect fees. Process and issue transportation permits for oversize & overweight vehicles. Assist in drafting of striping plans for construction and material quantities for a cost estimate and the preparation of engineering contracts. Perform engineering and traffic surveys for establishing speed limits. Assist in the preparation of engineering contracts, process customer service requests and provide appropriate solutions on an independent basis. Apply principles of the California Manual of Uniform Traffic Control Devices to daily work. Additional Duties : In addition to the duties listed in the Essential Duties Section, each employee in this classification may perform the following duties in the department and section assignments specified. Any single position may not be assigned all duties listed below, nor do the examples cover all duties which may be assigned. Develop and revise design standards, Standard Plans, specifications, and Engineers Approved lists. Process permit applications and issue permits. Determine and collect fees. Assist in the preparation and administration of engineering contracts. Perform related duties as assigned.  

The Ideal Candidates We look forward to welcoming energetic, team-oriented HR professionals with great customer service skillsets and excellent written and verbal communication abilities to be part of our team. The ability to establish and maintain effective, solution-oriented working relationships with team members and external stakeholders is important.  The successful candidates will be comfortable assisting department liaisons, employees, applicants, and service providers via phone, email, in virtual and in-person meetings. The ideal candidate will also demonstrate the ability to:  Maintain standards of confidentiality and professional integrity, to preserve an environment of trust. Manage a high volume of work while continually assessing priorities and deadlines. Possess the ability to read, understand, and explain HR policies, procedures, and practices. Contribute, and adapt to, process improvement and innovation initiatives. Perform basic research with attention to detail and provide accurate information  In addition to the abilities listed above, ideal candidates for the position in Employment Services will have:  Experience supporting a high volume of recruitment and employment examination processes in a public agency (County, City, District, etc.) and/or a large organization with a similarly regulated and/or unionized environment  Experience with Human Resources Information Systems Experience or familiarity with union contracts and employee benefits, including CalPERS retirement is helpful. In addition to the abilities listed above, ideal candidates for the position in   Risk Management   will have :  Experience with   insurance, safety and workers compensation programs   Experience with Worker’s Compensation Software     HOW TO APPLY: Please complete a thoughtful, thorough Supplemental Questionnaire submission.  As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.    For more information about this exciting opportunity, please contact Jami Ross at jross@srcity.org .   Examples of Duties and Responsibilities Human Resources Technicians duties depend on area of assignment, and include the following examples:   Assist professional staff in recruitment and examining activities by preparing recruitment and selection materials, screening applications for requirements, scheduling, coordinating and proctoring interviews, written and performance examination processes, notifying applicants as to their status and the timing of the selection process and certifying eligible applicants to departments. Collect, organize and provide data related to recruitment, position control, benefits, safety, disability management, workers’ compensation, liability, training and other Human Resources functions. Assemble collected data and prepare a variety of written reports and spreadsheets. Provide information regarding the proper method of completing forms and processing information to employees. Coordinate and monitor certification, selection, medical examinations, and start dates. Arrange with agencies for temporary employees and monitor temporary employees for performance problems and for time limitations. Interpret department policies, City Rules and Regulations, MOU's, and other documents. Respond to questions and requests for assistance and information from employees, insurance carriers and contractors. Act as a day to day liaison between the City and a variety of insurance carriers and contractors. Provide information to employees to enroll and update insurance records. Prepare, organize and coordinate the annual City-wide open enrollment process for employee benefits. Gather and organize information and maintain records related to workers' compensation cases and track the status of cases in order to ensure accurate reporting of injuries and take appropriate action when necessary. Issue certificates of insurance Reconcile and process monthly medical and other invoices. Maintain OSHA logs and statistics and prepare annual OSHA reports. Coordinate appropriate pre-placement and annual physical examinations of City employees and applicants, including appropriate follow-up of results. Enter and maintain data in various software databases. Maintain logs and statistics and prepare standardized annual reports. Conduct new employee orientation.   Conduct exit interviews. Participate in special projects as assigned. Assist in training new employees as needed.

Examples of Duties and Responsibilities ESSENTIAL DUTIES: Some of the responsibilities of a Deputy Director may include the following duties and responsibilities. Develop and implement the division and program goals, objectives, policies, and priorities Select, train, supervise, and evaluate staff Prepare and administer assigned division budget Maintain up-to-date knowledge of state and federal laws and regulations pertaining to the work of the assigned division and make the procedural changes necessary to keep the division in compliance Make presentations to City Council, boards, commissions, and committees as may be required Defend and discuss projects, programs, and operations in a complex political environment Coordinate engineering activities with other City departments, divisions and sections, and with outside agencies Coordinate technical, administrative, and public relations activities of an assigned division with other City divisions, and with outside agencies Serve as Acting Director or City Engineer in the absence of the Director In addition, the Capital Projects Engineering Division Deputy Director will: Supervise the development of plans and estimates for construction and major repair of public works systems Confer with supervisors and assistants regarding project priorities and progress Supervise the construction of capital programs, including inspection, contract administration and claims avoidance Participate in the preparation of the capital improvement program and budget Review and sign engineering drawings, contract documents, work orders, and purchase orders Supervise and participate in the preparation of special engineering and environmental studies and reports