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Job Description
Associate Customer Service Representative - DSG
Department of Revenue
DOR VISION: To establish an environment that fosters confidence and trust by successfully utilizing technology, employing resources, and meeting customer needs
HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION:
This position will be a customer service and technical position that will review and process a variety of documents and applications related to Missouri dealer licensing transactions. These responsibilities involve explaining laws, regulations, and procedures; searching computerized records and files; accurately communicating the requested information to customers either through telephone or email; and processing requests concerning all phases of dealer licensing transactions.
DUTIES PERFORMED SUPPORT THE DEPARTMENT’S VISION:
This description may not include all of the duties, knowledge, skills, or abilities associated with this title.- Good typing skills, good work ethic, and good teamworking skills
- • Very detail oriented, and have the ability to go back and forth between tasks
- • Ability to process complex work with dedication
- • Ability to effectively communicate with customers
Qualifications:
Six or more months of experience in clerical or general office support work; and possession of a high school diploma or proof of high school equivalency.
(Earned credit hours from an accredited college or university may substitute on a month-for-month basis for the experience at a rate of three earned credit hours for one month.)
PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO:
The Missouri Department of Revenue Human Resources and Total Rewards at (573) 751-1291. -
ABOUT THE COMPANY
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State of Missouri
Show moreBuild the Missouri of tomorrow.
Ensure a strong foundation today.
Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.
No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!
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