
Servant Leadership For The Win
If leaders are able to reframe their role and responsibility as that of servant leaders, productivity will grow and engagement will grow.
If leaders are able to reframe their role and responsibility as that of servant leaders, productivity will grow and engagement will grow.
If someone stopped by and asked your team today what your performance expectations are for this year, could they give a prompt, specific answer? Could they do the same for values expectations – how they’re supposed to treat each other?
Loyalty. Duty. Respect. Selfless Service. Honor. Integrity. Personal Courage. The US Army’s values are clearly spelled out, as core values are in all military organizations.
In my work with clients around the globe, I hear about team members’ frustrations with their leaders all the time. These frustrations are often based on the leader’s lack of consistent authenticity.
One thing most leaders can agree on is that organizations need rules; how else can fairness and consistency be ensured across the organization? But when rules devolve they can inhibit efficiency, effectiveness, sanity, well-being, and more.
Did you know that anyone who enlists in the US military the first time incurs an eight-year service commitment? A recruit might sign a two- or four-year active duty contract; after their active duty period ends, they engage in active or inactive reserve duty for the remainder of that 8-year commitment, whether having been drafted or having volunteered into service.
Do your leaders and team members know exactly how great corporate citizens are supposed to behave in your workplace today? Values set the stage for workplace inspiration but values expectations without observable, tangible, measurable behaviors fail to create an environment of trust, dignity, and respect.
The concept of perfection is a powerful tool to help leaders assess their organization’s culture. This concept comes from the executive coaching world. The concept of perfection doesn’t mean things are “excellent.” It means that the things around us – how we behave, how people behave, etc. – happen the way they do because we have created – and live in – a “perfect system.”
I’m blessed to have had many people in my life who demonstrated the benefits of simply being nice. I’m able to interact with and learn from, some of the nicest people on the planet, including my wife, Diane, Ken Blanchard, and others. I’ve learned the science of positive psychology and well being from the wonderful Lisa Zigarmi.
A leader’s job is to get things done through others. In order to make sure this is happening, organizations carefully monitor all sorts of data–production, sales, profits, market share, deadlines–and more.