Tiffany Dovey Fishman is a manager with Deloitte Research, Deloitte Services LP, where she is responsible for public sector research and thought leadership for Deloitte’s public sector industry practice. Her research focuses on how emerging issues in technology, business, and society will impact public sector organizations.
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Walk the halls of government today and you’ll feel as though you’ve been transported back in time. You’ll observe hierarchical, siloed organizational structures that date back to the era of black and white television, antiquated IT systems, and service delivery models...
In its 2012 Best Places to Work survey, the Partnership for Public Service found that US federal civil servants are less happy with their jobs than at any time since 2003 (when the organization first started compiling its rankings of the best places to work in the...