by Chris Edmonds | Jan 11, 2015 | on the job
Today more than ever, customers – taxpayers – expect more from their municipal, county, state, and federal government service providers. They expect accurate information and quality services delivered by staff members who enjoy serving their customers. Old...
by Robert Denhardt | Dec 12, 2014 | on the job
Don’t read posts that have either numbers or the word “secrets” in the title! The internet has been filled with management advice for many years. Recently a new formula for management and leadership posts has been emerging: 1) The problem is stated, often through a...
by Stan Skipworth | Dec 12, 2014 | Career Advice
As we all know, the arrival of the holidays typically prepares many of us for the equally reliable arrival of our desire to set a new goal for the coming year. And while most goals are developed and set in place for us to pursue with timelines and timeframes borne...
by Chris Edmonds | Dec 11, 2014 | on the job
Culture change in government organizations has made headlines recently. The interim VA Chief, Robert McDonald, is committed to changing the culture there. “Trust has been compromised,” McDonald explained. Lots of organizations have cultures that don’t serve well. For...
by Phil Rosenberg | Dec 10, 2014 | Career Advice
This is one of several HR Doctor Articles stemming one of several trips to South Africa and time spent in the Zulu homeland. Besides meeting many new friends and learning a great deal about Public Administration in South Africa, other highlights of weeks in Africa...