56 Dispatch and Telecommunications jobs

The Position The City of Riverside is accepting applications for the position of Public SafetyDispatcher Trainee . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twelve (12) months. Candidates that submitted an application for this position in March 2019 are not eligible to apply. SUCCESSFULCANDIDATESMUST PASS A THOROUGH BACKGROUND INVESTIGATION PRIOR TO APPOINTMENT. As part of the requirement to be considered for this position, applicants selected to move forward will be asked to complete and submit a Personal History Statement (PHS) . A copyof the PHS document can be viewed and downloaded HERE . Please note that you arenotrequired to submit this document with your application at this time. Public Safety Dispatcher Trainees under close supervision, perform entry level work in operating a 911 telephone system and a computer-aided dispatch (CAD) system on an assigned shift; enter calls for service for emergency and non-emergency calls for Police and Fire; dispatch required fire and medical services personnel and equipment; and perform related work as required. *** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule. *** Work Performed Duties may include, but are not limited to, the following: Receive incoming telephone calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system. Obtain and record information using a telephone system or mobile data computer (MDC) to enter emergency necessary law enforcement, fire medical and other emergency services such as ambulances and tow trucks. Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System. Compile data and maintain records of emergency recorded, equipment and personnel dispatched, and/or disposition of emergencies. Send, receive and decode teletype information. Provide a variety of public information relating to law enforcement or fire activities as permitted. Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system. Calms distressed citizens on the phone. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Qualifications Recruitment Guidelines: Education: Equivalent to the completion of the twelfth grade. Experience: None Necessary Special Requirements: Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts. Must be able to pass a speed and accuracy typing test at 35 wpm. Must be able to pass an extensive police background investigation. Must be able to sit for long periods in a confined area and wear a headset. Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License. Possession of, or ability to obtain within twelve months of employment, a POST Basic Dispatcher Certificate or equivalent certificate. Selection Process The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. IMPORTANT: Appointment is subject to successful completion of an in-depth pre-employment background investigation, medical/physical examination, and drug and alcohol test; and will be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Description ThePublic Safety Communications (PSC) Department is accepting applications for the Supervising Communications Dispatcher position. Supervising Communications Dispatchers are responsible for supervising and coordinating operations of a shift or an assigned function and must be familiar with and work all disciplines of the Center services. Supervisors work with significant independence and must exercise discretion and judgment as it affects the day-to-day shift operation. In addition, Supervising Dispatchers provide administrative, technical and policy guidance as well as performance evaluations ofsubordinate Communications Dispatchers. Currently, there is oneSupervising Dispatcher vacancylocated in Operations, however, the eligible list established from this recruitment may be used to fill future vacancies in PSC. This position reports directly to an Operations Manager and is a member of the PSC Management Team. Supervising Communications Dispatcheris amanagement classification that is not represented by a Union, however, the 10% Dispatcher Differential pay is also applicable to this position. Qualifications Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Four years of public safety dispatch experience. Within the past five years, at least two years of full time, cross-trained dispatching experience working as a San Mateo County Communications Dispatcher II or a Lead Dispatcher in a like or larger agency. Knowledge of: English language, spelling, grammar and punctuation. Organizational and leadership philosophies and practices. Supervisory and training principles and their application. Customer service and interpersonal communications principles. Computer operation and use in office and Communications Center environments. Basic principles in communicating by means of face-to-face contact, telephone and/or data terminals. Public safety entities that provide emergency services within San Mateo County. Geographic and demographic make-up of San Mateo County. Various resources within the County in order to provide referrals to the public and public safety agencies. Additional for the Operations Option: Advanced principles and practices of dispatch protocols. Principles of personnel training, supervision and evaluation. Basic principles and practices of countywide public safety operations and its administration and organization. Additional for the Technical Option: Computer systems and applications as used within the County. Principles and techniques of advanced systems analysis and design. Information management platforms and systems. Methods and practices of computer systems design, programming and implementation. Skill/Ability to: Speak, read and write English clearly. Communicate clearly and concisely, in English, both orally and in writing. Carry out organizational leadership philosophies and practices. Identify problems, secure relevant information and develop alternative solutions. Prepare detailed written reports, policies, procedures and performance evaluations. Participate and oversee Communications Center teamwork while maintaining assigned job responsibilities and duties. Prioritize and perform multiple tasks simultaneously, determining an appropriate course of action both technically and as a resource for other staff. Anticipate and delegate responsibilities during fluctuating and/or peak workloads in the Communications Center and during large-scale incidents. Operate various types of communications equipment including public safety telephone and data terminals and other related technologies. Read and interpret various mapping devices and relaying pertinent information. Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations. Establish and maintain positive and courteous working relationships with customers, the community and co-workers. Remain seated for long periods of time; read standard text/data on electronic screen or computer terminal teletype printouts and variety of maps; hear in an open space and noisy environment with static or weak transmissions and/or telephone conversations. Application/Examination Departmental Promotional Only. Only County of San Mateo employees working in thePublic Safety CommunicationsDepartment with at least six months of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date may apply. A supplemental application form must be submitted in addition to our regular employment application form. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%), which may also include the evaluation of written and/or performance exercises. Qualified applicants will be notified of the date, time and place of the exam. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: A resume must be submitted in addition to the standard County employment application form. The resume must be attached to your online application and not exceed 2 pages with the font size of 12 point.Do not mail, email, fax or deliver these documents to the Human Resources Department. Incomplete applications will not be accepted. Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Tentative Recruitment Timeline: Final Filing Date: October 31, 2019 Application Screening : Week of November 4, 2019 Panel Interviews :November 21, 2019 At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer. Analyst:Mandy Singh(10182019) (Supervising Communications Dispatcher - D063)

GILA COUNTY SHERIFF'S OFFICE JOB ANNOUNCEMENT 1400 E. ASH STREET, GLOBE, AZ 85501 PURPOSE OF THE JOB The purpose of this position is to respond to emergency and non-emergency calls for law enforcement, fire, and emergency services in compliance with county procedures to assure the safety of law enforcement officers, emergency services personnel, and the public. SUPERVISORY RESPONSIBILITIES This position does not supervise other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT • Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services personnel in a concise, organized and understandable manner. 20% • Enters and validates stolen vehicles and property; validates license plates and identities of missing and wanted persons. 20% • Enters calls for service in Computer Aided Dispatch (CAD) System. 20% • Monitors and maintains status of patrol units and coordinates ambulances and helicopters. 10% • Operates emergency radio for Police, Fire, EMS, Probation, and other emergency responders contacts, Border Patrol Response Rescue Team, Forest Service Search and Rescue, and the Public Works Department when necessary. 10% • Runs confidential criminal histories; booking pawn and prisoner information for officers and detectives; enters warrant entry and orders of protection. 10% • Coordinates mutual aid as required; updates agencies that provide emergency response assistance. 10% • Performs other duties as assigned BUDGET RESPONSIBILITIES This position has no responsibility over any types of budget. PROJECT RESPONSIBILITIES This position does not have PROJECT RESPONSIBILITIES. ORAL COMMUNICATION DUTIES This position trains colleagues; explains County procedures; responds to public inquiries; participates in meetings; and negotiates or persuades. Incumbents in this position may be required to speak with the media, occasionally. WRITTEN COMMUNICATION DUTIES This position creates or edits documents, procedures, emails, press releases, and reports. INTERACTIONS WITH THE GENERAL PUBLIC Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. INTERACTIONS SPECIFICALLY WITH CUSTOMERS Always (More than 85% in a year) DEPARTMENT: SHERIFF'S OFFICE POSITION: 911 RADIO DISPATCHER LOCATION: GLOBE JOB CODE: OPEN CLOSING DATE: HIRING ROSTER ANNUAL SALARY: $34,227-$47,062 DOE MINIMUM EDUCATION REQUIRED High School Diploma or GED MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED Six (6) months to one (1) year public safety dispatching experience; or equivalent combination of education, training and experience. PROFESSIONAL CREDENTIALS REQUIRED ACJIS TOC (terminal operator certification) KNOWLEDGE REQUIRED Telecommunication technology, public safety & security, law enforcement, public safety regulations, First Responders' Protocols. SKILLS REQUIRED Active learning, active listening, analytical thinking, negotiating, problem recognition, problem solving, multi-tasking, typing and Data Entry. ABILITIES REQUIRED Fully and quickly comprehend spoken words, make sense of multiple data, find directions and current locations, multi-task, maintain mental response and quickness, maintain oratory ability under stressful situations. PHYSICAL DEMANDS • Constantly sits to complete report, operate computers, operate special equipment, complete a program, attend to reception areas, perform watchmen duties, and sits to attend to other duties. • Rarely requires dexterity for peacekeeping tools, and special machines; constantly requires dexterity for keyboard operation, and dexterity for special gadgets. • Incumbents in this position may be required to rarely intervene, walk to and from work sites, bend, stoop, crawl, kneel, and twist. • Occasionally lifts work-related materials of up to 10 lbs. in weight. WORK ENVIRONMENT Work is performed in high call volume emergency dispatch office environment, where there is little opportunity for physical movement. The incumbent must remain alert and responsive while observing computer display screen for uninterrupted periods of time. Incumbents may be subject to extended work periods without relief during high call volume time and during stressful situations. SAFETY RISK EXPOSURE Incumbents in this position are generally not exposed to safety risk. On rare occasions, incumbents in this position may become exposed to occasional telephone verbal abuse by customers or citizens, physical danger, mechanical hazards, chemical hazards, electrical hazards, bloodborne pathogen, communicable diseases, fire hazards, explosives, respiratory hazards, extreme temperature, noise and vibration, and wetness and humidity. PROTECTIVE GEAR & SAFETY MANUALS Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department. CONSEQUENCES OF ERROR Potential errors can have legal ramifications, loss of funding, loss of organization's credibility. NOTICE: APPLICANTS MAY BE REQUIRED TO FURNISH, AT THEIR OWN EXPENSE, DOCUMENTARY PROOF OF EDUCATIONS, CERTIFICATION, REGISTRATION, LICENSE OR ANY OTHER PROOF OF COMPETENCY AS REQUIRED IN THE OFFICIAL CLASSIFICATION DESCRIPTION OR ANNOUNCEMENT AND MAY BE REQUIRED TO UNDERGO PHYSICAL, PSYCHOLOGICAL AND/OR BACKGROUND INVESTIGATIONS AS A CONTINUING CONDITION OF EMPLOYMENT. FURTHER, APPLICANTS FOR POSITIONS REQUIRING OPERATION OF A COUNTY OR PERSONAL VEHICLE ON OFFICIAL BUSINESS MUST POSSESS AND MAINTAIN COUNTY OR PERSONAL VEHICLE OPERATORS LICENSE. GILA COUNTY DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE OR DISABILITY, AND FAMILIAL STATUS IN EMPLOYMENT OR THE PROVISIONS OF SERVICE. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. Closing Date/Time: HIRING ROSTER

Introduction The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens. Our mission is to protect and promote health, to prevent disease and injury, and to cultivate conditions by which Oklahomans can be healthy. The OSDH in conjunction with the Oklahoma Medical Marijuana Authority - OMMA is seeking multiple Call Center Specialists for our patient services Division. This is temporary unclassified position in state government. The hourly rate for this position is $16.00. Position Summary The Call Center Specialist assists the patient services division of Oklahoma Medial Marijuana Authority (OMMA) by providing customer service support to customers of the Oklahoma Medical Marijuana Authority. Position Responsibilities /Essential Functions • Receives customer telephone questions and complaints in a professional manner. • Completes research and resolves documentation errors or discrepancies. Forwards more complex problems when needed. • Provides general information to customers on OMMA policies, and procedures. • Provides basic information to customers regarding applications. • Prints and scans documents. • Assists various routine administrative tasks. • Other duties as assigned. Education and Experience Qualified applicants will possess one year of experience in customer service working with the general public. Preferred applicants will possess a college degree and/or one year of experience working in a call center environment. Valued Knowledge, skills and abilities • Deep Knowledge of OMMA policies and processes. • Attention to detail and organization. • Ability to work well under pressure. • Ability to use a personal computer and related software applications including Microsoft Word or Excel. • Speak clearly so listeners can understand. • Able to hear average or normal conversations and receive ordinary information. • Understand the speech of another person. • Adaptability. • Empathy. • Patience. • Positive attitude. Physical Demands and Work Environment • Sit for long periods of time. • Answer the phone for long periods of time. • Use their hands to handle, control, or feel objects, tools, or controls. • Repeat the same movements. • Able to lift, pull and push 15 pounds occasionally. NOTES REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. The OSDH in conjunction with Oklahoma Medical Marijuana Authority - OMMA shall not employ an individual if any of the following circumstances exist: a-The individual has a direct or indirect interest in a licensed medical marijuana business; or b-The individual or his or her spouse, parent, child, spouse of a child, sibling, or spouse of a sibling has an application for a medical marijuana business license pending before the Department or is a member of the board of directors of a medical marijuana business, or is an individual financially interested in any licensee or medical marijuana business. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted. Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service. Closing Date/Time: 10/31/2019 11:59:00 PM

THE POSITION Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. DEFINITION To attend and participate in the Sacramento Police Department's Public Safety Communications Academy to receive basic training in answering telephone requests from the public for law enforcement services, including 9-1-1 Emergency calls. DISTINGUISHING CHARACTERISTICS Dispatcher Recruit is a training classification used for candidates qualified to learn the duties of a Dispatcher I. Incumbents undergo a formal classroom setting, computer lab, and hands-ontraining program in the Sacramento Police Department's Public Safety Communications Academy. Upon satisfactory completion of the training and graduation from the Academy, the Dispatcher Recruit will be placed on probationary status as a Dispatcher I and assigned to the Communications Center for further on-the-job training. Incumbents are tested throughout the Academy and must achieve passing grades in order to continue in the program. Failure to complete the Academy successfully will result in release from the academy. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a classroom training classification, while the Dispatcher I classification involves on-the-job training. SUPERVISION RECEIVED Immediate supervision is provided by higher level Public Safety Communications personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES A Dispatcher Recruit attends training sessions to receive instruction and learn dispatching methods in: Handling emergency situations. Stress Management/Crisis intervention Computer systems/telephone systems. Telephone answering techniques. Distinguish between calls for service and referrals. Enter calls for service or provide referrals. Mapreading and geographiesof the City of Sacramento. Departmental policy and procedures. Civil and criminal law. Police codes and priorities and abbreviations. City, Departmental and Divisional organization. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: English grammar, usage, spelling and punctuation. Basic effective principles and practices of excellence in customer service. Skill in: The use of computer programs and keyboards. Ability to: Expresshim/herself in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Lean to effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and carry outoral and written directions. Value customers and co-works through provision of excellent customer service. EXPERIENCE AND EDUCATION Experience: One (1) year of paid customer service experience. Education: High school diploma or G.E.D. equivalent. And Completion of twelve (12) units from an accredited college or university. Substitution of Education: High school diploma or G.E.D. equivalent and four (4) years of paid customer service experience. Proof of Education: Proof of education such as college transcripts and/or degrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or e-mailed to employment@cityofsacramento.org by the final filing deadline. If submitting in person or via fax, please include your name and Job #009113-19-5 on your documents. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted before you will be considered for any positions. Experience with computer terminals and radio broadcasting equipment is highly desirable. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the City of Sacramento Employment Office by the final filing deadline; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of required education must be submitted online with your application, delivered in person, or sent to the Employment Office by fax or mail by the final filing deadline. 2. CRITICALL Test: (Pass/Fail) - Qualified candidates will receive a notification via email when the online examination is available. Candidates will have approximately 7 calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. Candidates who PASS the online exam will be invited to take a confirmatory exam at the hiring department.The online CritiCall examination test your ability to: Follow rules and directions. Make decisions quickly and accurately based on rules you are provided. Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. Use written information provided on lists (such as an alphabetically-sequenced telephone book). Recognize if bits of information, such as addresses or names, are similar or different. Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. Evaluate information provided in order to prioritize or categorize incidents. Evaluate information and identify the most correct solution based upon that information. Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) Correctly spell commonly-used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). Communicate using sentences or phrases that clearly express the intended meaning. Read and comprehend written passages. 3. ELIGIBLE LIST: Candidates who passthe onlineCritiCall test, and the onsite confirmatory exam, will be placed in the Dispatcher Recruit candidate pool for one (1) year with the possibility of the list being extended for an additional year. You are not required to re-apply for this position if you have successfully passed the CritiCall test and your name is in the current Dispatcher Recruit candidate pool. 4. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: Visit the Police Department web site at http://www.sacpd.org/ OR; Call the Police Recruiting Office at (916) 808-0880 OR; Send an email to police_recruiting@pd.cityofsacramento.org For questions concerning the Sacramento Police Department's Public Safety Communications Academy: Call the Sacramento Police Department's Public Safety Communications Academy at (916) 277-1740. For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.

THE POSITION You must have experience as aDispatcherwith a law enforcement agency to qualify for this position. Please review "Qualifications - Lateral Entry" within this job announcement before applying for this position. Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. DISPATCHER I/ DISPATCHER II DEFINITION To receive incoming telephone calls and dispatch police units as necessary for assistance; perform a variety of general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS DISPATCHER I This is the first working level class in the Dispatcher series. Incumbents of this class are trained in department policies, procedures and systems through on-the-job training. Generally, work is observed and reviewed both during performance and upon completion. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a classroom training classification. DISPATCHER II Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Dispatcher I. Appointment at the higher class requires that the employee be performing the full range of duties assigned to the class. Work in this class is distinguished from that of the Dispatcher I class by the greater independence with which an incumbent is expected to operate. Dispatcher II is a journey-level classification and incumbents are expected to perform the full range of duties of Dispatcher without direct supervision. SUPERVISION RECEIVED AND EXERCISED DISPATCHER I Immediate supervision is provided by a Dispatcher III. Technical or functional supervision may be provided by a Dispatcher II or Dispatcher III. DISPATCHER II General supervision is provided by a Dispatcher III. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. Maintain radio contact with all units on assignment. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and fire fighting agencies. Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. Query and enter stolen, stored, and repossessed vehicle information. Perform a variety of records keeping duties related to the computer aided dispatch system. Test and inspect equipment as required. Testify in court as needed. Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. Write daily work progress reports when training a new Dispatcher. Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community oriented policing concept. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS * SEE LATERAL ENTRY REQUIREMENTS * DISPATCHER I Knowledge of: English grammar, usage, spelling and punctuation. Ability to: Express him/herself in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and comply with oral and written directions. Learn to operate computer-aided dispatch and radio broadcasting equipment. Value customers and co-workers through provision of excellent customer service. Operate office machines and equipment. Type 40 net words per minute. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: One (1) year of paid customer service experience and successful completion of the Sacramento Police Department's Safety Communication Academy within the last twelve months. Substitution of Education: High school diploma or G.E.D. equivalent, four (4) years of paid customer service experience and successful completion of the Sacramento Police Department's Safety Communication Academy within the last twelve months. PROBATIONARY PERIOD: Employees must complete eighteen (18) months of probation at a satisfactory performance level prior to gaining permanent status. DISPATCHER II In addition to the qualifications of Dispatcher I: Knowledge of: Standard broadcasting procedures and rules. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: One (1) year of paid customer service experience and successful completion of the probationary period as a Dispatcher I with the City ofSacramento. Substitution of Education: High school diploma of G.E.D. equivalent, four (4) years of paid customer service experience and successful completion of the Sacramento Police Department's Safety Communication Academy within the last twelve months. -OR- *LATERAL ENTRY : (1) Employment as a full-time law enforcement dispatcher in a Public Safety Dispatch Center within the last six months; and (2) two years as a full time law enforcement dispatcher in a Public Safety Dispatch Center where duties included answering telephone calls and radio dispatching; and (3) successful completion of the California P.O.S.T. Public Safety Dispatcher Basic Course within 12 months of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the City of Sacramento Employment Office by the final filing deadline; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Human Resources will be communicating with you by email ( so make certain that you have a valid email address that you check frequently - including your SPAM or JUNK folders ). 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. An incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. 3. CRITICALL Test: (Pass/Fail) - Qualified candidates willsend a link to anonline examination.The CritiCall test will be job related and may test your ability to: Follow rules and directions. Make decisions quickly and accurately based on rules you are provided. Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. Use written information provided on lists (such as an alphabetically-sequenced telephone book). Recognize if bits of information, such as addresses or names, are similar or different. Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. Evaluate information provided in order to prioritize or categorize incidents. Evaluate information and identify the most correct solution based upon that information. Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) Correctly spell commonly-used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). Communicate using sentences or phrases that clearly express the intended meaning. Read and comprehend written passages. ABOUT THE CANDIDATE POOL- If you pass the CritiCall test, your name will be placed on the Dispatcher II Eligible Listpool for one (1) year with the possibility of the list being extended for an additional year. 4. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: Visit the Police Department web site at http://www.sacpd.org/ OR; Call the Police Recruiting Office at (916) 808-0880 OR; Send an email to police_recruiting@pd.cityofsacramento.org For questions concerning the Sacramento Police Department's Public Safety Communications Academy: Call the Sacramento Police Department's Public Safety Communications Academy at (916) 277-1742. For questions concerning this job announcement and the application process: Visit the City of Sacramento Human Resources Department website at http ://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.

About Our Job This is an on-call position which will work no more than 39 hours per week and is not eligible for benefits. On-call positions may have routine or variable work schedules. Denver International Airport is the 20th-busiest airport in the world and the 5th-busiest airport in the United States, serving 64.5 million passengers last year and generating more than $26 billion for the region annually. DEN is the largest and newest commercial airport in the United States and consists of 15 million square feet of built environment. Denver International Airport (DEN) is hiring an Airport Emergency Dispatcher (AED) to join our Communications Center team. The Airport Emergency Dispatcher (AED) job duties encompass four principal functions: (1) emergency/ non-emergency Call Taking, (2) Providing Information, (3) Dispatching, and (4) Using Resources and Equipment. In 2016, the Communications Center answered over 182 thousand calls for service and created over 57 thousand computer-aided dispatch call-taking cards. Call Taking Obtains complete, accurate and appropriate information from calling party Communicates effectively with various types of "difficult" callers (emotionally upset, abusive, nuisance, non-English speaking, TDD, intoxicated, mentally unstable, speech-impaired, children, elderly) Summarizes (in written form) incidents, descriptions and other information obtained from callers using clear, concise and appropriate language in an organized, complete and accurate manner Providing Information Determines what information, if any, should be provided to the public, other agencies, and the media Explains departmental policies and procedures, and legal processes to the public, other agencies, and the media Advises citizens of appropriate actions to take in various emergency and non-emergency calls for service Dispatching Determines appropriate personnel and resources to dispatch to incidents Communicates effectively with field units, verbally and in written form (e.g., broadcasting, receiving, and exchanging information) Directs and coordinates appropriate field unit response Initiates and coordinates allied agency response, when appropriate Monitors, coordinates and accurately updates status information regarding field units and incidents Using Resources and Equipment Uses appropriate automated data bases (e.g., vehicle, criminal history, driver license, wants and warrants, stolen property, gun, and various specialized data bases) and reference materials (codes, wanted lists, directories, manuals, etc.) to obtain or accurately update information Uses telephone system and related equipment, radio broadcasting equipment, closed circuit television equipment, alarm monitoring system, and/or computer-aided dispatch (CAD) system properly when receiving and dispatching calls for service About You It takes a special person to meet the demands of public safety communications. It requires having to do several things at once, sometimes during life-threatening situations. A slow or improper response to a call can result in serious injury or further harm. The position requires maintaining composure, and keeping emotions in check, even in very difficult and emotionally charged situations. We are looking for a dispatcher that can perform effectively under adverse conditions, 'bounce back' from negative situations, perform duties under extreme pressure without delay, conduct himself/herself ethically and morally on and off duty, have the ability to listen while at the same time perform various tasks, and operate dispatching equipment. You will work in a 24/7/365 Public Safety Answering Point that operates in a high visibility and accountability environment, interacting with many different people on a daily basis, often at the same time. This position is also the first step to becoming an Airport Communications Specialist and a great place to grow in the aviation community. In addition the ideal candidate would have the following: Degree in Criminal Justice, Emergency Medical Services, Fire Science Technology, Aviation Management or a related field. One or more years of experience in an emergency services environment. One of more years of experience in a Public Safety Answering Point (PSAP). Possession of Communications Training Officer (CTO) certification (APCO, NENA, or PSAP agency developed) Completion of basic public-safety telecommunication training course (APCO, NENA, or PSAP agency developed) ICS 100, 200, 700, and 800 We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Two (2) years of public contact experience dealing with individual problems and applying policies, procedures, and/or legal guidelines; or two years of experience in call taking or dispatching for emergency services. A combination of appropriate education and experience may be substituted for the minimum education and experience requirements. Must pass an initial pre-security clearance screening and obtain an OSN (Operator Security Number) from CBI (Colorado Bureau of Investigation) through successful completion of a certification as a condition of employment. Must take and pass an online test every two years to maintain certification. Licenses and certifications must be kept current as a condition of employment. FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. Colorado Bureau of Investigation (CBI) Background Check required: Must pass a CBI background and fingerprint check, and obtain and maintain CBI certification as a condition of employment. Must take and pass an online test every two years to maintain certification. Shift Work / Snow Duties / Emergency Incidents: this position does require shift work as DEN is a 24/7/365 operation (includes nights, weekends and holidays). Mandatory extended/additional shifts can be required. Additionally, this position is required to work mandatory snow duties, which vary and can include nights, weekends and holidays. About Everything Else Job Profile CA2810 Airport Emergency Dispatcher To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Position Salary Range $24.06 - $35.13 Starting Pay Based on education and experience Agency Denver International Airport The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

Under supervision, initially in a training capacity to answer 9-1-1 calls and to dispatch personnel and equipment for one or more public safety operations.   Start an exciting career and become a 9-1-1 Dispatcher!  Watch this video to hear from 9-1-1 Dispatchers who work for County of Santa Clara's Dispatch Operations Center:   https://youtu.be/h76m96ituVo   This is a Peace Officer Standards and Training (POST) position. Candidates must successfully pass a complete background investigation including fingerprints, polygraph, psychological and medical examinations. Applicants with a felony conviction and/or a conviction outside of California that would be considered a felony in this state will be disqualified. After passing the exam, hiring interview and screening processes, candidates are eligible to be hired as Communications Dispatcher I - Unclassified (U) and attend the 11-week Basic Communications Dispatcher Academy training program as a trainee. Benefits include medical, dental, and life insurance programs.  Communications Dispatcher I - U are eligible to become classified Communications Dispatcher I's and be considered probationary employees of County Communications. A newly appointed Communications Dispatcher I must successfully complete an 18-month probationary period during which they will be required to complete additional training under the supervision of a training Dispatcher. The classified Communications Dispatcher positions are alternately staffed at Communications Dispatcher I, II, and III levels. An incumbent upon successful completion of the probationary period, possession of skills, and meeting the employment standards may be reviewed for promotion at each level. Please note: Candidates who meet the employment standards will be invited to take the written examination tentatively scheduled for December 02, 2019, - December 09, 2019. The exam date(s) may change based on the number of applicants and room availability. Typical Tasks Receives training in the reception and transmission of radio calls;   Receives law, fire and medical calls for service;   Screens information to determine jurisdiction and equipment to be dispatched, and transmits appropriate information by telephone or radio;   Dispatches law enforcement or other personnel and equipment;   Operates a variety of communications equipment including radio base stations, radio consoles, hand-held radios, telephones, and other communications equipment;   Monitors public safety frequencies;   Operates data communication terminals;   Studies and maintains familiarity with the locations and common place names of major roads, streets, industrial plants, county parks, and buildings in the County;   Provides various database searches to obtain information in response to requests from law enforcement personnel;   Records the nature and source of all incoming and outgoing radio messages as required;   After becoming proficient in 9-1-1 call answering and law dispatching, may be trained in fire or medical dispatching;   Performs miscellaneous clerical work;   Keep apprised of current trends in law dispatching, ensure continuing education requirements are met;   May be assigned as a Disaster Service Worker, as required;   And performs other work as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:   Experience Note: The knowledge and abilities required to perform this function are normally acquired through training and experience equivalent to high school graduation.   Successfully complete the Peace Officers Standards and Training Certification Training Course within one (1) year of employment, or vacate the position.   Per Commission on Peace Officer Standards and Training (POST) Program Regulation 1018, every Public Safety Dispatcher shall satisfactorily complete the Continuing Professional Training (CPT) requirement of 24 or more hours of POST-qualifying training during every two-year CPT cycle, based on the statewide CPT Anniversary Date as specified in subsection 1018(d)(2).   Knowledge of:      Basic computer operations;    Simple record keeping. Ability to: Learn the operation of two-way radio and telephone communications equipment;   Learn to dispatch public safety personnel and equipment in a quick and efficient manner;   Learn and remember locations and common place names of highways, major streets, industrial plants, county parks, commercial and public buildings;   Learn and remember the policies and procedures of the department, County, State and Federal rules and regulations, as required;   Retain, recall, and evaluate facts and/or details solely from memory;   View multiple video display terminals for extended periods of time in low-light conditions;   Learn to simultaneously type while communicating with others;   Read, write, spell, and speak in English;   Monitor audible information from multiple sources (telephone, radio and co-workers) in an open space and noisy environment;   Perform multiple tasks while monitoring background radio communications;   Prepare records;   Follow written and oral instructions;   Use a keyboard and other peripheral computer equipment with rapid keyboarding and a high level of accuracy;    Multi-task requiring simultaneous typing (rapid keyboarding), talking on the radio, answering multiple telephone calls, and switching between computer screens and applications;   Maintain effective working relationships;   Deal tactfully with the general public, law enforcement and other officials;   Transition from periods of mental and physical inactivity to periods of intense and stressful mental and physical activity (rapid keyboarding) at a moment's notice;   Maintain composure and work accurately under pressure or when faced with stressful situations. Special Requirements Work alternate work week schedule, work on weekends, holidays and at odd or irregular hours;   Work in a confined area and wear a headset;   Sit or stand up and use a keyboard continuously for up to (3) hours at a time;   Adapt to physiological changes associated with spikes in adrenaline, including increased heart rate, body temperature and blood pressure;   Must be able to pass a background investigation; including a psychological evaluation and polygraph. Closing Date/Time: 11/3/2019 11:59 PM Pacific

Posting Title 911 Call Taker Trainee Job Requisition Number COA080982 Position Number 103814 Job Type Full-Time Division Name Police Headquarters Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent. Licenses and Certifications Required: Must be able to obtain TCLEOSE Certification within one (1) year of employment. TCIC / NCIC certification within six (6) months of employment. Notes to Applicants This is a 911 Call Taker (Trainee) position only. This is an entry-level position that works under immediate supervision while learning job tasks associated with receiving emergency 911 calls for police service and entering accurate data into the Computer Aided Dispatch system. Licenses and Certifications: Must be able to pass the State mandated exam to obtain the Texas Commission on Law Enforcement ( TCOLE ) Telecommunicator License within one (1) Must be able to obtain TCIC / NCIC certification within six (6) months of employment. A detailed and complete employment application is required to help us better evaluate your qualifications. A resume WILL NOT substitute for a complete employment application. Please verify the employment history dates on your resume exactly match the online application. Certification or the ability to type at least 40 net words per minute is required. Applicants who have taken a typing test administered through the Workforce Solutions Office within one (1) year of the application date may attach the results to their online application. Applicants will also be administered a skills assessment test. In compliance with the Texas Commission on Law Enforcement requirements, applicants must show proof of U.S. citizenship. The following documents are accepted: Birth Certificate - U.S. Passport - U.S. Passport Card - Certificate of Citizenship - Certificate of Naturalization. Offers of employment are contingent upon successful completion of all testing requirements including a background check and investigation as administered by the department, fingerprint clearance, interview process, drug screening, and psychological exam. Employees will be in training status for 10-12 weeks. Pay Range $17.30 - $21.63 Hourly Rate Hours Shift work - varies. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour a day, 7-day a week operation in an emergency response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work are required. Job Close Date 11/17/2019 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 5010 Old Manor Rd (CTECC) Austin, TX 78723 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Operates 911 communications equipment to monitor and determine the exact nature of each request for service. 2. Determines location and agency involvement of each incident as required. 3. Determines nature of complaint and alarm and code them for computer input. 4. Enters incident data in computer, on appropriate form, or relays calls to appropriate personnel. 5. Routes non-emergency calls to appropriate personnel and/or agency. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the operations of a Police Emergency Communications Center. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a telephone headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate medical emergency pre-arrival instructions ( EMD ). Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from high school or equivalent. Licenses and Certifications Required: Must be able to obtain TCOLE Certification within one (1) year of employment, TCIC/NCIC certification within six (6) months of employment. Do you meet the minimum qualifications for this position? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an emergency response environment. To be considered for this position, candidates must be available for various shifts and various days off. Are you able and willing to work this schedule as required? Yes No * How many years of employment experience do you have in an inbound call center environment or an emergency communications center? None Less than 6 months 6 months - 1 year 1 year - 2 years More than 2 years * Please detail your employment experience in an inbound call center or emergency communications center environment. (Open Ended Question) Optional & Required Documents Required Documents ResumeOptional Documents Cover Letter Other Document

About the Department and the Position GENERAL INFORMATION This recruitment is being conducted to fill vacancies for Stanislaus Regional 9-1-1 and establish an eligible list to fill future full-time and part-time vacancies. While this is a continuous recruitment, we encourage you to apply immediately, as this recruitment may close at any time. BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY. Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please callNEOGOVat 1-855-524-5627 The tentative schedule for testingin 2019/2020 is as follows: Please note these dates are tentative and subject to change. You will be notified to each testing event at least seven(7) days prior to the actual test date. ABOUT THE COUNTY Stanislaus County is located in Central California within 90 minutes of the San Francisco Bay Area, the Silicon Valley, Sacramento, the Sierra Nevada Mountains and California's Central Coast. With an estimated 538,388 people calling this area home, the community reflects a region rich in diversity with a strong sense of community. Two of California's major north-south transportation routes (Interstate 5 and Highway 99) intersect the area and the County has quickly become one of the dominant logistics center locations on the west coast. The County is home to a vibrant arts community with the world-class Gallo Center for the Arts, a symphony orchestra, and abundant visual and performing arts. Stanislaus County is a global center for agribusiness, positioned by its mild Mediterranean climate, rich soils and progressive farming practices. The area is recognized internationally for agricultural innovation with wine, almonds, poultry, milk, cattle, and walnuts being some of the features industries. The County is also home to Stanislaus State University, Modesto Junior College and benefits from satellite locations of other high quality educational institutions. The County was established in 1854 and has a total land area of 1,515 square miles. Temperatures range from an average low of 38 degrees Fahrenheit in the winter, to an average high of 85 degrees in the summer. ABOUT THE DEPARTMENT Stanislaus Regional 9-1-1 provides twenty-four hours a day, seven days a week public safety emergency dispatch service and is the answering point for the 911 telephone system. Dispatching is provided for 22 Law Enforcement and Fire agencies within Stanislaus County. ABOUT THE POSITION The Emergency Call Taker is the entry-level classification for newly appointed and inexperienced employees in the Emergency Dispatcher classification series. Emergency Dispatch provides twenty-four hours a day, seven-days a week public safety emergency dispatch service, and is the focal point for the 9-1-1 telephone system. Shifts are day, evening and nights, rotating every four months. The 12-hour work schedule consists of working a three-day work period followed by a three-day regular day off period. In addition to formalized training, Emergency Call Takers, under direct supervision, learn and practice standardized dispatching procedures, and gain knowledge of the operations of the 9-1-1 emergency telephone system and the computer-aided dispatching system. Individuals in this position will be required to demonstrate their competence through verbal and practical tests and performance evaluations on a weekly basis during their trainee employment. This is necessary due to the high degree of liability the call taker can incur both individually and for the County or contract Public Safety Agency. The basic qualification to advance to an Emergency Dispatcher shall be proficiency in the skills of an Emergency Call Taker PLUS one radio position group (Fire, Police, and Sheriff). This position is subject to overtime, standby, and callback assignments. PERSONAL HISTORY STATEMENT (PHS) REVIEW/SELECTION INTERVIEW - PASS/FAIL Candidates who pass the written examination will complete a PHS. Those who satisfactorily perform in the PHS Review/Selection Interview process may move forward in the recruitment process. A sample similar to the PHS requiredis viewable by clicking on the following link and selectingBackground/Hiring Form 2-255 Personal History Statement - Public Safety Dispatcher: http://www.post.ca.gov/forms.aspx Typical Tasks Receive complaints and requests for assistance at the Stanislaus Regional 9-1-1; Procure accurate and timely information needed to classify and dispatch user agencies; Classify complaint type and enter data into the Computer Aided Dispatch (CAD) system; Determine appropriate response and course of action in accordance with established policy, procedures, and codes; Provide information to field units, the public and other agencies; and Relay calls and information to other appropriate agencies in or out of the Stanislaus County 9-1-1 system. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) SKILLS/ABILITIES Quickly and accurately follow written and oral instruction; Learn rules and regulations quickly and interpret them correctly; Reason clearly, analyzing situations rapidly and accurately in order to quickly adopt an effective course of action; Speak clearly and concisely using proper English; Hear and distinguish between several voices at the same time while acquiring and retaining the information; Spell correctly using proper English; Function efficiently and calmly under pressure; Type accurately at a minimum speed of 35 (net) words per minute; Rapidly and accurately operate complex computerized equipment; Read and understand maps; Monitor multiple CRT screens simultaneously; Properly use a headset; Be independently mobile during limited staffing hours; Pick up and carry manuals and directories weighing up to 12 pounds; Sit continuously for long periods of time during a twelve-hour shift; and Neck movement is required when performing job tasks such as viewing the keyboard, mouse, monitor screens, reading, research, page turning and handwriting. KNOWLEDGE The techniques, procedures and methods used in the operation of a public safety communications center; The use and proper care of radio, telephone and other job-related equipment; Federal Communications Commission rules and regulations pertinent to public safety operations; The location of major streets, highways, rivers, public places and geographical landmarks within Stanislaus County; and The general functions of the Sheriff's Department, City Police, Fire Departments and other public safety agencies. EDUCATION/EXPERIENCE Graduation from high school or possession of the high school level General Education Development (GED) Certificate; AND Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above. An example is call taking experience in a computer-aided public safety dispatch center; AND TYPING CERTIFICATE A typing certification (within four years) from Workforce Development, a temporary staffing agency or a comparable institution is required to be attached to your application. Internet typing certificates are not accepted. The certificate must be a three (3) to five (5) minute timed test, net corrected of 35 words per minute (WPM). Typing certificates must be on agency letterhead, dated and signed by the issuing agency and have net words per minute listed. You may also fax to (209) 544-6226. LICENSE Applicants must possess and maintain a valid California Driver's License and remain free from repeated preventable accidents. BACKGROUND All offers of employment will be contingent upon individuals passing an extensive background investigation required by the Department of Justice because of computer access to confidential criminal information. In addition to the minimum qualifications, applicant screening will focus on the following desirable categories. Please list any qualifications you may have within the "Duties" section of the online application. DESIRABLE QUALIFICATIONS Six (6) months of call taking experiences in an emergency dispatch environment at time of appointment. Application and Selection Procedures CLASSIFICATION INFORMATION Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Emergency Dispatchers Bargaining Unit for labor relations purposes. Individuals who are in a full-time classified position are required to serve a twelve-month probationary period, which may be extended an additional six months for a total of eighteen months. The probationary period does not apply to unclassified positions. EQUAL EMPLOYMENT OPPORTUNITY The County of Stanislaus is an Equal Opportunity Employer. All qualified applicants are encouraged to submit online application(s) for open position(s). Stanislaus County is committed to establishing and maintaining effective working relationships with the general public, co-workers, supervisors, and members of diverse cultural and linguistic backgrounds regardless of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, pregnancy related condition, marital status, gender/sex, sexual orientation, gender identity, gender expression, age (over 40), political affiliation or belief, or military or veteran status. APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION FORM. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application form. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. RECRUITMENT ACCOMMODATIONS Arrangements may be made to accommodate disabilities or religious convictions. Applicants requiring testing accommodations are required to complete and submit the Testing Accommodation Request Form prior to the test administration date. Special arrangements for religious convictions should be included in the"Additional Information" section of the application http://www.stancounty.com/personnel/pdf/ADATestingForm.pdf form. GENERAL QUALIFICATIONS Pass County-paid pre-employment drug screening *if applicable and job-related background investigation. Perform job duties in a manner assuring a safe working environment for oneself and others. Maintain confidential information according to the legal standards and/or County regulations as required. APPLICATION AND/OR EXAMINATION APPEAL RIGHTS Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are mailed. DISCLAIMER Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The information contained in the bulletin is information, which sets forth a general summary of benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understandings, and such information prevails over information contained in this flyer. Questions regarding this announcement may be directed to the Stanislaus County Chief Executive Office/ Personnel. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under "Disability Management". Find out if you qualify for the AES Public Service Loan Forgiveness program for full-time public sector employees (PSLF) by contacting (866) 706-5005. https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service Closing Date/Time: Continuous

About the Department and the Position GENERAL INFORMATION This recruitment is being conducted to fillvacancies forStanislaus Regional 9-1-1and establ eligible list to fill future and part time vacancies. While this is a continuous recruitment, we encourage you to apply immediately, as this recruitment may close at any time. Bilingual Applicant's are encouraged to apply. Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. The tentative schedule for testing in 2019 is as follows: Please note these dates are tentative and subject to change. You will be notified at leastseven (7) days prior to the actual test date. ABOUT THE DEPARTMENT Stanislaus Regional 9-1-1 provides twenty-four hours a day, seven days a week public safety emergency dispatch service and is the answering point for the 911 telephone system. Dispatching is provided for 22 Law Enforcement and Fire agencies within Stanislaus County. ABOUT THE POSITION The Emergency Dispatcher performs basic dispatching duties at an assigned operating position. This classification is expected to be fully trained and to possess the skills, knowledge and abilities necessary in the operations of the 9-1-1 emergency telephone system and the computer-aided dispatching system. Emergency Dispatch provides twenty-four hours a day, seven-days a week public safety emergency dispatch service, and is the focal point for the 9-1-1 telephone system. Shifts are day, evening and nights, rotating every four months. The 12-hour work schedule consists of working a three-day work period followed by a three-day regular day off period. This position is subject to shift, weekend, overtime, mandate, and on-call assignments. Performs related duties as assigned. Personal History Statement (PHS) Review/Selection Interview - Pass/Fail Candidates who pass the written examination will complete a PHS. Those who satisfactorily perform in the PHS Review/Selection Interview process may move forward in the recruitment process. A sample similar to the PHS requiredis viewable by clicking on the following link and selectingBackground/Hiring Form 2-255 Personal History Statement - Public Safety Dispatcher: http://www.post.ca.gov/forms.aspx Typical Tasks Receives and screens complaints and requests for assistance at the 9-1-1 Emergency Communications Dispatch Center; Procures accurate and timely information needed to classify and dispatch user agencies; Classifies complaint types and enters data into the computer aided dispatch system; Determines appropriate response and course of action in accordance with established policy, procedures and codes; Dispatches personnel and resources by phone, computer, and/or radio communications equipment; Provides information to field units, the public, and other agencies; Monitors field units and emergency systems; Relays calls and information to other appropriate agencies in or out of the Stanislaus County 9-1-1 system; and Acts as a trainer at an assigned position, in the classroom, or as directed. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) SKILLS/ABILITIES Quickly and accurately follow written and oral instructions; Learn rules and regulations quickly and interpret them correctly; Reason clearly, analyzing situations rapidly and accurately in order to quickly adopt an effective course of action; Dispatch public safety equipment in a coordinated manner; Speak clearly and concisely using proper English; Hear and distinguish between several voices at the same time while acquiring and retaining the information; Spell correctly using proper English; Function efficiently and calmly under pressure; Type accurately at a minimum speed of 35 (net) words per minute; Rapidly and accurately operate complex computerized equipment; Read and understand maps; Monitor four (4) CRT screens simultaneously; Properly use a headset; Be independently competent during limited staffing hours; Pick up and carry manuals and directories weighing up to 12 pounds; Sit continuously for long periods of time during a twelve hour shift; and Neck movement is required when performing job tasks such as viewing the keyboard, mouse, monitor screens, reading, research, page turning and handwriting. KNOWLEDGE The techniques, procedures and methods used in the operation of a public safety communications center; The use and proper care of radio, telephone and other job-related equipment; Federal Communications Commission rules and regulations pertinent to public safety operations; The location of major streets, highways, rivers, public places and geographical landmarks within Stanislaus County; and The general functions of the Sheriff's Department, city police, fire departments and other public safety agencies. EDUCATION/EXPERIENCE Graduation from high school or possession of the high school level General Education Development (GED) Certificate; AND Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above. An example is dispatching experience in a computer-aided public safety dispatch center; AND Typing certificate, within four years, of 35 wpm (net corrected) from any temporary agency or comparable institution. The certificate must be a three to five minute timed test. TYPING CERTIFICATE A Typing certificate(within four years), of 35 wpm (net corrected) from any temporary agency or comparable institution is required to be attached to your application. If that is not possible, they must be faxed to (209) 544-6226 or brought into our office at 1010 10th Street, Suite 6800, Modesto, CA before 5:00pm on the final filing date . If you are not able to submit your typing certificate, you must call (209) 552-3900 before 5:00pm on the final filing date to make other arrangements. The certificate must be a three (3) to five (5) minute timed test, net corrected of 35 words per minute (WPM). Typing certificates must be on agency letterhead, dated and signed by the issuing agency and have net words per minute listed. Internet typing certificates are not accepted. LICENSE Applicants must possess and maintain a valid California Driver's License and remain free from repeated preventable accidents. BACKGROUND All offers of employment will be contingent upon individuals passing an extensive background investigation required by the Department of Justice because of computer access to confidential criminal information. In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "duties" section of the online application. DESIRABLE QUALIFICATIONS Six months of call taking experience in an emergency dispatch environment at time of appointment. Application and Selection Procedures CLASSIFICATION INFORMATION Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Emergency Dispatch bargaining unit for labor relations purposes. Individuals who are in a full-time classified position are required to serve a twelve-month probationary period, which may be extended an additional six months for a total of eighteen months. The probationary period does not apply to unclassified positions. EQUAL EMPLOYMENT OPPORTUNITY The County of Stanislaus is an Equal Opportunity Employer. All qualified applicants are encouraged to submit online application(s) for open position(s). Stanislaus County is committed to establishing and maintaining effective working relationships with the general public, co-workers, supervisors, and members of diverse cultural and linguistic backgrounds regardless of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, pregnancy related condition, marital status, gender/sex, sexual orientation, gender identity, gender expression, age (over 40), political affiliation or belief, or military or veteran status. APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application form. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application form. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. TESTING ACCOMMODATIONS Arrangements may be made to accommodate disabilities or religious convictions. Describe the special test arrangements you require in the "Additional Information" section of the application form. GENERAL QUALIFICATIONS Pass County-paid pre-employment drug screening *if applicable and job-related background investigation. Perform job duties in a manner assuring a safe working environment for oneself and others. Maintain confidential information according to the legal standards and/or County regulations as required. APPLICATION AND/OR EXAMINATION APPEAL RIGHTS Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are mailed. DISCLAIMER Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The information contained in the bulletin is information, which sets forth a general summary of benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understandings, and such information prevails over information contained in this flyer. Questions regarding this announcement may be directed to the Stanislaus County Chief Executive Office/ Personnel. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under "Disability Management". Closing Date/Time: Continuous

Description View Our Recruitment Brochure The City of Fremont Police Department is hiring for the regular and full-time position of Police Communications Dispatchers. The recruitment is open-continuous, interested candidates are encouraged to apply. To be considered for this career opportunity, submit an online application, resume and typing certificate that meets the following requirements: Typing Certificate with 45 or more net wpm. Certifications must be dated within 12 months and from a professional; online and/or self-administered certifications will be rejected. Certifications can be obtained at places such as temporary employment staffing agencies, community colleges, or the Fremont Adult School. Visit our website to learn more about being a Dispatcher and what is unique about Fremont PD: http://fremont.gov/2648/Dispatcher For additional information, please email fpdrecruiting@fremont.gov. You can also call or text 510-404-8934 to reach a recruiter. 3300 Capitol Ave., Building B Fremont, CA 94538 Closing Date/Time: Continuous

Description View Our Recruitment Brochure The City of Fremont Police Department is hiring for the regular and full-time position of Police Communications Dispatcher Lateral. A lateral candidate must be currently employed and have completed probation as a Dispatcher with law enforcement experience. The recruitment is open-continuous, interested candidates are encouraged to apply. To be considered for this career opportunity, submit an online application, resume and typing certificate that meets the following requirements: Typing Certificate with 45 or more net wpm. Certifications must be dated within 12 months and can be completed online. Visit our website to learn more about what is unique about Fremont's communication center, http://fremont.gov/2648/Dispatcher For additional information, please email fpdrecruiting@fremont.gov. You can also call or text 510-404-8934 to reach a recruiter. 3300 Capitol Ave., Building B Fremont, CA 94538 Closing Date/Time: Continuous

The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit Contra Costa County Sheriff's Dispatcher I Pay Range $65,352.10 - $72,050.73* *As of July 1, 2019 $68,619.70 - $75,653.26 (2020-2021) $72,050.69 - $79,435.92 (2021-2022) $75,653.22 - $83,407.72 (2022-2023) The Contra Costa County Office of the Sheriff is recruiting men and women for a challenging career in the Sheriff's public safety communications center. No prior experience is required. Individuals hired will receive intensive training during the initial 12-month probationary period and are expected to qualify for advancement to the class of Sheriff's Dispatcher II ($5,965 - $7,078) within one year of employment. Sheriff-Dispatcher is a non-sworn, uniformed position. Dispatchers receive a yearly uniform allowance. Individuals assigned to designated positions requiring bilingual ability must pass language proficiency evaluation to qualify for a bilingual differential. Sheriff's Dispatchers are assigned to the dispatch center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate Characteristics of the ideal candidate: •Ability to act promptly, logically and decisively •Be able to communicate clearly •Ability to read, comprehend and retain information •Maintain a calm and professional demeanor even under stressful situations •Ability to adapt to changing situations •Ability to multi-task •Highly self-motivated •Have a high level of integrity Read the complete job description at www.cccounty.us . The eligible list established from this recruitment may remain in effect for six months. EXAM DATES: (for applications received 10/5-10/25/2019) Tentative Typing Assessment: 11/12-11/13 Tentative Performance Exam: 12/5-12/8 Typical Tasks Receives telephone and radio messages Uses computer-aided keyboard and data entry equipment or manually records and relays information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receives, transmits and records teletype and data systems messages Answer questions from the public May be asked to dispatch from a mobile command center Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Typing Proficiency: Ability to accurately type at a speed not less than 40 words per minute. Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Typing Assessment: All accepted applicants will be invited to participate in a typing assessment. The assessment will consist of a five minute timed typing test. Candidates must demonstrate the ability to type at least 40 net words per minute. Performance Examination: Designed to measure an applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit Contra Costa County Sheriff's Dispatcher II Pay Range $71,584.80 - $84,940.04* *As of July 1, 2019 $75,164.04 - $89,187.04 (2020-2021) $78,922.24 - $93,646.39 (2021-2022) $82,868.35 - $98,328.71 (2022-2023) ( 20% pay increase over 4 year period) The Contra Costa County Office of the Sheriff is recruiting individuals with law enforcement dispatching experience. Sheriff's Dispatchers are assigned to the Communications Center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate. Characteristics of the ideal candidate: •Ability to act promptly, logically and decisively •Be able to communicate clearly •Ability to read, comprehend and retain information •Maintain a calm and professional demeanor even under stressful situations •Ability to adapt to changing situations •Ability to multi-task •Highly self-motivated •Have a high level of integrity Read the complete job description at www.cccounty.us/hr. The eligible list established from this recruitment may remain in effect for one year. EXAM DATES: (For applications received 10/5-10/25/2019) Tentative Typing and Online Skills Assessment: November 12-13, 2019 Typical Tasks Receives routine and emergency telephone calls Receives and transmits radio traffic Uses computer-aided keyboard and data entry equipment or manually records and relays information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receives, transmits and records teletype and data systems messages Answer questions from the public May be asked to dispatch from a Mobile Command Vehicle May assist with Communications Training Program and provide on-the-job training to new dispatchers Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: One year of full-time or its equivalent experience within the last two (2) years performing law enforcement emergency dispatch duties on a Computer Aided Dispatch (CAD) System at a California P.O.S.T. participating law enforcement agency; or successful completion of the Contra Costa County Sheriff's Office Dispatcher I Training Program within the last 3 years. Typing Proficiency: Accurately type at a speed of no less than 40 words per minute. Certificate Required: Possession of a California P.O.S.T. Basic Dispatch Certificate Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Typing Assessment: All accepted applicants will be invited to participate in a typing assessment. The assessment will consist of a five minute timed typing test. Candidates must demonstrate the ability to type at least 40 net words per minute. Online Skills Assessment: Designed to measure an applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: crisis management, non-emergency calls, prioritization, asking the right questions, telecommunications and teamwork, decision making, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Description Under general direction, responsible for the day-to-day functions of the dispatch operations. Performs all duties of a Telecommunications and 911 Operator. Position is responsible for directing the receipt, processing, and dissemination of life safety, and routine information in an accurate and timely manner to provide expeditious response to emergencyand non-emergency situations. Employees in this class perform considerable record maintenance functions requiring specialized knowledge of departmental rules, state law, and city regulations and must be able to apply acute attention to detail. Due to the sensitive and confidential nature of information processed, employees in this class must exercise acute levels of discretion concerning duties performed. Duties Receives all incoming telephone calls, screens, transmits information to proper City/County police, fire, emergency or other appropriate personnel oragencies; records and logs all messages. Maintains constant radio contact with City/County law enforcement, fire, and emergency units; receives and transmits messages, maintains records and logs or these contacts. Prepares, types, files, copies and maintains a wide variety of departmental papers such as identification cards, General Offense and Arrest Reports, dark house reports, warrants and parking permits. Handles public walk-in inquiries at police department. Disseminates to public information regarding general police or specific crime information, informs City merchants on area crime schemes. Monitors, sends, receives and distributes teletype information. Performs routine checks on emergency and general alarm equipment, activates alarm systems. Required Education, Experience, License, Registration, and Certification Qualifications High school diploma or GED; supplemented by the possession of a State of Florida, 911 Public Safety Telecommunicator certification and FCIC / NCIC certification.Must be able to work holidays, weekends and nights. Supplemental or Additional Information Knowledge of Public Safety communication practices and procedures. Knowledge of computerized dispatching procedures with functional capabilities concerning large volume traffic management ensuring life safety, accuracy, efficiency and optimal results. Knowledge of computerized FCIC / NCIC policies and procedures. Knowledge of report and record keeping principles and techniques. Written and oral communications skills for effective expression and clarity in task assignment. Skilled in the use of computers, modern office equipment and specialized departmental equipment. Ability to handle a multitude of diverse tasks simultaneously while maintaining an attention to detail for the purpose of ensuring accuracy in taskperformance. Ability to exercise discretion in matters of a sensitive and confidential nature.

Description Final Filing Date : Friday, October 25, 2019 by 4:00 p.m . To be considered for this position, candidates must submit a 1) City Employment Application, and 2) P.O.S.T. Basic Dispatch certificate. Incomplete application packets will not be accepted. Per Diem Dispatchers will provide public safety dispatching at Levi's Stadium. Typical Duties Duties may include, but are not limited, to the following. Under immediate supervision: •Operates base radio console equipment, transmitting and receiving routine and emergency messages •Dispatches appropriate emergency vehicles, equipment, and personnel in response to those requests, in accordance with established policies and procedures •Coordinates emergency operations between various departmental personnel and equipment •Operates data terminals for information pertaining to daily public safety operations, and general emergency services •Maintains written logs, files, and computer information in the prescribed manner •Updates computer files and performs other clerical functions and tasks as directed •Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE • Graduation from high school or possession of a GED and •One (1) year of paid employment experience requiring independent decision-making and a high level of public contact, preferably a public safety related position. •Possession of a current P.O.S.T. Basic Dispatch certificate is required and may be substituted for six (6) months of the employment experience. SPECIAL CONDITIONS Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and/or psychological testing. Knowledge, Skills, and Abilities Knowledge of: •General public safety radio and telephone communications systems •Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: •Reading and interpreting maps; and maintaining accurate records Ability to: •Read, write, spell, and speak in clear, concise English •Learn correct telephone answering techniques, policies and procedures •Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines •Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety •Follow verbal and written instructions •Communicate clearly and distinctly using radio and telephone equipment •Maintain composure and work accurately in emergency situations •Work in a team-based environment and achieve common goals •Establish and maintain tactful, courteous, and effective working relationships with those contacted in the course of work, including the general public •Work in a confined area, wearing a headset which restricts physical movement about the work area •Accurately enter data into the data systems while simultaneously receiving information by phone or radio •Retrieve data from various terminals or other keyboard device •Maintain appropriate documentation of previous events, details, and conversations •Work in a highly structured environment where all communications are recorded or documented and reviewed as public record •Handle multiple priorities and organize workload •Extract information or data from other computer systems •View multiple video display terminals for extended periods of time in variable light conditions •Distinguish and interpret the meaning of colors on video display terminals •Distinguish and comprehend simultaneous communications from several sources •Work continuously or uninterrupted as required, standing or sitting for extended periods of time •Perform with a high standard of customer service, professional conduct, and civic responsibility •Use emergency medical questioning techniques and provide medical instructions via telephone when required

FILING START DATE: 10/03/19 at 7:00 a.m., (PDT). This examination will remain open until the needs of the department are met and is subject to closure without prior notice. EXAM NUMBER: W3531E TYPE OF RECRUITMENT: Open Competitive Examination With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Who We Are: ISD Telecommunications provides cost-effective and reliable voice, data and video communications through a vast telecommunications network. Supporting over 100,000 County telephone lines and over 40,000 personal computers. Our telecommunications services include: Voice and video applications Telephone installation, support and maintenance LAN/WAN operations Radio systems Countywide emergency communications coordination WeAreLooking For An Individual Who Is: Dynamic Innovative A problem solver that enjoys working in a fast-paced environment A high performing professional with proven, referenced experience focusing on providing high quality customer service and supporting the day to day operations of the office. Essential Job Functions What You Will Do : Serve as project manager for the planning, design, and implementation and upgrade of very large and complex telecommunications systems. Act as a consultant to a project manager, project teams, or departmental management in the specialized field of local and wide area network services design, operations, and management. Prepare system interface requirements to coordinate with existing systems equipment and circuitry. Establish standards for the evaluation of contract proposals and technical capabilities of contractors. Consult with and assists departments in the preparation of requests for proposal of quotations for telecommunications equipment, systems and services, including enforceable performance standards time schedules. Review and evaluate contractor proposals to ensure technical accuracy, design feasibility and reliability, and performance capability to protect the interests of the County. Consult with County Counsel, Purchasing Agent and other departments in preparation of contracts prior to submission to the Board of Supervisors. Direct and coordinate the modification, revision or replacement of existing systems and equipment. Plan, schedule and coordinate the participation of County engineers and technicians in joint efforts with contractors. Solve the more complex network problems and perform systems tuning to optimize systems performance for telecommunications systems with little or no specific guidance. Supervise and participate in quality inspections and acceptable tests. Perform in a senior technical leadership role by providing technical direction and mentorship to other technical personnel within the organization. Create and maintain documentation, such as database records, engineering drawings, and configuration. Requirements Graduation from an accredited four year college or higher with a specialization in Electronic or Electrical Engineering or in a related physical science - AND - Five years engineering experience in the planning and design of telecommunications systems, one year of which must have been in project management.* One additional year of the required telecommunications engineering experience may be substituted for each year of college. *Project management is defined as initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet success criteria. Please be sure to include any and all relevant experience on your application. To receive credit for any certification and/or degrees, include a legible copy of certificate, diploma or official transcripts when you submit your application or within fifteen (15) calendar days from application submission. If you are unable to attach the documents to the application, you can email them to RMENDEZ@isd.lacounty.gov Please include exam number and title. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed tocarry out job-related essential functions. PHYSICAL EXPECTATIONS: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping, or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Excellent oral and written communications skills Excellent customer service and interpersonal skills Advanced knowledge of network routing or switching Advanced knowledge of network performance management or network management systems Additional Information First, meet our requirements above. After that, our process includes one examination. This exam will consist of an interview to assesstraining, experience and the general ability to perform the duties of the position weighted at 100%. You must achieve a passing score of 70% or higher to successfully pass the interview. No person may compete for this examination more than once every twelve (12) months. Final results will be sent by U.S. mail. Test scores cannot be given over the phone. Important Notes: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. What Happens Next: Take advantage of this wonderful opportunity! Submit an application by clicking the green "Apply" button at the top corner of the posting. The names of candidates receiving a passing grade in the examination will be place on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. All information is subject to verification. We may reject your application at any time during the exam process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of job offer. Have questions about anything? Please contact us using the following information Exam Number: W3531E Department Contact Name: Raul Mendez Department Contact Phone: (323) 267-2056 Department Contact Email: RMENDEZ@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone : (323) 267-2432 Teletype Phone: (800) 899-4099 - Alternate: (800) 897-0077 If you have a disability and need accommodation to participate in the interview, please contact our ADA Coordinator at (323) 267-2432.The sooner you contact us, the sooner we can respond without any time loss for you on the recruitment. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, and convictions or court records which are exempted by a valid court order do not have to be disclosed. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Closing Date/Time: Continuous

Dispatcher salary is commensurate with experience. Entry-level Dispatchers will start at $27.00 per hour. Make a difference in your community as a Public Safety Dispatcher and join a first-class department who embodies integrity, quality service, accountability and respect.Public Safety Dispatchers are the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls. Your Impact : Evaluate incoming calls to determine the appropriate action. Receive and dispatch calls for the Animal Services Operation. Find additional information in the Public Safety Dispatcher job description. Work Environment: The position is required to work a "3/12 schedule" (three 12-hour shifts) per week. This includes working the graveyard shift. Structured work environment with pre-scheduled meals and rest breaks. Official uniforms must be worn. Chain of command oriented. Minimum Qualifications: Typing Ability: Net speed of 45 wpm High school diploma or equivalent. Prior public safety dispatch experience preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities. Successful completion of City of Irvine/POST certified dispatch training program is required after hire. Looking for: Exceptional customer service and communication skills. Team-oriented individuals. Ability to work alternating schedules.* Ability to remain calm and focused in high stress environments. Desire to make a difference by helping others. *Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts. Dispatchers work 12-hour shifts. One week you will work three 12-hour shifts; the next week you will work three 12-hour shifts and one 8-hour shift. All applicants must be able to pass the Public Safety background check process. This includes, but is not limited to, the review of: legal documents, police and driving records, credit profile, motor vehicle insurance, vehicle operation, prior employment records, and performance reviews. Information about the public safety background process may be found at our Police Department Employment page. The City Irvine is recognized as one of America's Best Places to Live, according to Money Magazine . The City of Irvine has the distinction of being one of the safest cities in the United States with a population of more than 100,000, based upon FBI statistics on violent crime. Your Team The Public Safety Department is a full-service public safety agency that provides several special program areas includingEmergency Management, Crime Prevention, DARE, School Resource Officer, K-9s, Traffic Enforcement, Commercial Vehicle Enforcement, General Investigation, Crime Scene Investigation, Special Investigation (vice & narcotics), and the Special Weapons and Tactics Team (SWAT). The Process The selection process will include an examination and conduct a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. Closing Date/Time: 11/8/2019 5:00 PM Pacific

How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at the ATL International Airport. We cater to a distinctive clientele. SUMMARY Dispatches passenger busses to LAX for airline crew member pickup. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may also be assigned. Handling of communication equipment including two way radios Assigning daily assignments to drivers Ensuring that related documentation is correctly completed Scheduling and arranging trips Heavy phone usage Providing excellent customer services to our clients and various individuals with whom you interact Some physical activity, including running, bending, lifting, stretching etc., Keeping accurate logs of dispatched trips Working various shifts including early morning and late nightsQUALIFICATIONS :To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be able to clearly communicate in English in both verbal and written form. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Qualifications: - Bilingual a plus (Spanish) -Previous Dispatching or related experience Required Skills Must be able to work independently Must be Extremely detail oriented Must be able to communicate professional in verbal and written communication Date posted: 10/19/2019

The Position This is a limitedcontinuous filing exam.The filing cut-offs are at 5:00 pm on: 10/23/19, 11/20/19 (final cut-off) Receives telephone reports of emergency and non-emergency incidents from Sacramento County residents, contracting cities, and local, state and federal jurisdictions. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Modern office equipment Proper English usage, grammar, punctuation, spelling, vocabulary Modern dispatch equipment Report writing techniques Major streets, highways, and districts in Sacramento County Ability to Speak English clearly and concisely Remain calm and courteous while dealing with the public under stressful circumstances Deal with highly stressful situations Take accurate notes and prepare concise reports using information from callers Operate modern office equipment Read maps to identify major geographical points and streets in Sacramento County Operate communications equipment used by the Sheriff's Department Analyze situations accurately and take effective action Follow written and oral directions Learn relevant laws, rules, and regulations Employment Qualifications Minimum Qualifications One year of full-time, or equivalent part-time, experience receiving a high-volume of calls, and dealing with the public under stressful situations. Note: Part-time work and volunteer experience in the above pattern may be substituted on the basis of 173.6 hours = 21.7 days = one work month. Certificate: Possession of a valid typing certificate of 40 net words per minute from clear copy. Copy of certificate must be submitted to be eligible for appointment. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications indicate a typing certificate is required, applicants must submit proof. Failure to submit proof of requirements may result in disqualification from the examination. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements 1. Background/Criminal History: Candidates will need to pass a security clearance investigation conducted by the Sacramento County Sheriff's Department. 2. Prior to appointment, applicant must successfully pass a medical examination and psychological screening. 3. Must be able to visually distinguish between red, green, and orange colors. 4. Normal hearing in both ears, and good eye/hand coordination and finger dexterity 5. Hours of Work: Applicants must be willing to work shift assignments, holidays, and weekends as required. Some positions in this class may require the ability to speak, read and/or write fluently, and to understand a language other than English. When required, these special skills may be used in performing such tasks as the following: 1. Receives information by telephone or in person concerning incidents, crimes, or requests for law enforcement related services from persons whose speaking and understanding of English is limited. 2. Provides information concerning incidents and law enforcement related services to persons whose speaking and understanding of English is limited. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 11/20/2019 5:00 PM Pacific

POLICE COMMUNICATIONS DISPATCHER $5,336 - $6,810 per month Plus excellent benefits Pay Incentives: Shift differential (3% Swing, 5% Nights) P.O.S.T. Certificate Pay (3% Public Safety Dispatcher, 5% Records Supervisor) Bilingual Pay (2.5% Conversational, 5% Full, 10% Expert) Additional Specialty Pays: CTO (5%), HNT (1%), CSI (1%) DEADLINE TO APPLY: OPEN UNTIL FILLED (Apply by Friday, October 4, 2019 for first consideration) THE POSITION: The City of San Rafael Police Department is recruiting for a full-time, Police Communications Dispatcher. This is a specialized police civilian classification and performs all duties required to effectively dispatch police services including operating police radio communication equipment to communicate with the public and police. Receives, interprets, and transmits information essential to the delivery of emergency and non-emergency police services. This position performs the following essential job duties: Monitors local emergency services radio transmissions; maintains contact and monitors status of field units; monitors the county mutual aid channel. Responds to emergency phone lines, including calls to and from fire department, alarm companies, and tow companies. Prioritizes needs of difficult callers, including hysterical victims, incoherent persons and suicidal subjects; assesses and evaluates emergency situations. Enters calls for service information into the CAD system, including type, location, nature and description of event; enters all field unit transmissions. Enters information into automated systems, including temporary warrants, missing persons, property, stolen vehicles, domestic violence restraining orders and firearms; searches various databases and automated systems in response to information requests. Performs a variety of clerical duties, including photocopying, completing forms and maintaining records; receives and responds to document requests for warrants and DMV printouts. Operates a variety of specialized equipment related to dispatch work. Answers front office non-emergency lines after hours. Informs on-duty shift Sergeant of street activity and pending calls for service. May train and evaluate new employees. Performs related duties as required. To be eligible for this position you must have knowledge of: CAD procedures Police dispatch radio and phone equipment City and Department policies and procedures Information technology, personal computers and related software applications City geography and beat structure Use of reference maps and code manuals Civil and criminal codes To be eligible for this position you must possess the ability to: Operate a variety of police specific and general office equipment Accurately dispatch personnel and equipment Speak and think clearly in emergency situations Listen and ascertain relevant information quickly and accurately Understand and carry out complex oral and written instructions Deal tactfully and courteously with the public Classify and prioritize service requests Establish and maintain cooperative relationships with the public and fellow employees EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) One (1) year experience in public safety work or equivalent combination of education and experience. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to the public and police personnel in emergency and high stress situations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in evenings or weekends. The employee occasionally works in inside environmental conditions. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process. The examination process may include any or all of the following: application appraisal and oral board examination. Note: Prior to appointment, candidate must bass a pre-employment physical, background check, reference check, driving record, drug screen and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-19920261 . For more information about the City of San Rafael, please visit our website at www.cityofsanrafael.org . Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 at least seven (7) days before the oral board date. Job PDF: Police Communications Dispatcher Job Announcement (Sept 2019).pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $64,032 - 81,720 Annually , DOQ/DOE and a competitive benefits program including: Retirement: The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - 2.7% @ at 55 formula, highest single year of compensation. PEPRA employees - hired after 1/1/13 or Classic employee with 6-month break in service are eligible for a 2.7% at 57 formula, highest 3 year average compensation. Health Insurance: Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $758.08; Employee+1 - $1,517.19 Employee+Family - $1,972.45; Waive Coverage $634.57) Life Insurance/Accidental Death & Dismemberment: $5,000 each Dental Insurance: Fully paid premium Vision Insurance: Fully paid employee premium Deferred Comp: Employee option Annual Leave: Vacation ranges from 10 to 25 days (depending on years of service), 12 days of Sick Leave, 13 Holidays. And more...... Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled

Do you want a career where you can truly make a difference? The Lake County Health Department and Community Health Center is one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you! About the Role: Under supervision, performs work related to patient care in a variety of duties. Work is performed in accordance with prescribed methods and procedures. Handles telephone contact and record keeping duties. Responsibilities include performing at a proficient level and lending support of patient care team as directed. Utilizes computer to perform a wide variety of tasks. Location: 2303 Dodge Ave, Waukegan, IL Hours: (20 hours a week) Monday (9:00 am - 4:30 pm), Tuesday (9:00 am - 1:00 pm) , Wednesday (3:00 pm - 7:00 pm), Friday (8:30 am - 1:30 pm) Alternate Saturday (8:00 am - 1:00 pm) FLSA STATUS: Hourly Skills and Experience Answers incoming phone calls. Makes appointment for clients. Updates demographics and verifies patient eligibility. Answers phone calls from various Clinical Operations clinics. Assists with maintaining patient records. Patient outreach for follow-up care as directed. Participates in Quality Improvement activities on an on-going basis. Performs verbal language interpretation and written language translation services as needed. Education, Qualifications, and Certification: Requires High School Diploma or GED. Minimum of one-year office experience preferred. Must be customer service focused with excellent phone etiquette skills. Spanish Speaking preferred. About the Perks: Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit the Health Department page to get additional information on why you should work for us. If you would like to learn more about our community impact and to see some of our employees in action, please review this short video . Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.

Position Summary Responsible for consulting with operations management and staff on Environmental, Health and Safety (EH&S) issues for an assigned industry group or region of the organization. Essential Duties Provide day to day EH&S technical expertise and best practices support for operations management; provide guidance and interpretation on company and EH&S policies, procedures and regulations; research and respond to EH&S related questions from managers and staff. Monitor goals and targets related to EH&S metrics, including metrics related to incident reduction, liability reduction, and injury reduction. Educate and support management and staff in efforts to achieve targets. Create, monitor and assess safe work techniques and processes to achieve reductions in accident frequency and costs associated with insurance claims. Maintain accident prevention initiatives that results in lower total recordable case rates. Effectively communicate and influence the implementation of these initiatives to management. Facilitate or lead accurate and timely investigation of accidents and injuries; identify causes and determine how such accidents might be prevented in the future; ensure corrective actions are implemented in order to prevent future occurrences; evaluate current best practices in incident response and implement changes as necessary. Analyse OSHA logs, insurance claim loss runs, and first reports of injury and other sources of incident data to identify trends. Utilize data to prioritize and create effective safety or pre-loss activities. Develop and implement employee safety training and educational programs that effectively address accident and incident prevention. Train operations management to present programs to staff. Inspect or evaluate workplace environments, equipment, or practices to ensure compliance with safety standards and government regulations. Evaluate effectiveness of safety programs and training via audits, inspections, and meetings. Notify senior management of situations that are of immediate danger to employees and/or which represent serious financial exposure to the Company. Develop and implement EH&S awareness campaigns and techniques to promote culture of health and safety. Maintain knowledge of federal and state environmental, health and safety regulations, and monitor regulatory changes as they occur. Update policies, procedures and training to maintain compliance at all times. Collect and report performance metrics and brief senior management regarding status of EH&S compliance. Consult with operations on specifications and appropriate use of Personal Protection Equipment (PPE) and other safety equipment, ensuring proper features are present and items conform to EH&S standards. Ensure adequate training is provided for utilization of PPE. Participate in sales presentations to potential clients and respond to requests for information as part of Request for Proposal (RFP) processes. Train operations management how to conduct safety inspections and audits, document and report results, and take appropriate actions to address any issues identified. Recommend measures to help protect staff from potentially hazardous work methods, processes, or materials. Collaborate with engineers to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment. Coordinate "right-to-know" programs and correct utilization regarding hazardous chemicals or other substances. Collaborate with operations management to develop, maintain or update emergency response plans or procedures. Minimum Requirements Bachelor's Degree (four year college or university) preferred 5-7 years of related experience required Location Los Angeles, CA 90045 US (Primary)ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation) Date posted: 10/12/2019

Position Summary Responsible for consulting with operations management and staff on Environmental, Health and Safety (EH&S) issues for an assigned industry group or region of the organization. Essential Duties Provide day to day EH&S technical expertise and best practices support for operations management; provide guidance and interpretation on company and EH&S policies, procedures and regulations; research and respond to EH&S related questions from managers and staff. Monitor goals and targets related to EH&S metrics, including metrics related to incident reduction, liability reduction, and injury reduction. Educate and support management and staff in efforts to achieve targets. Create, monitor and assess safe work techniques and processes to achieve reductions in accident frequency and costs associated with insurance claims. Maintain accident prevention initiatives that results in lower total recordable case rates. Effectively communicate and influence the implementation of these initiatives to management. Facilitate or lead accurate and timely investigation of accidents and injuries; identify causes and determine how such accidents might be prevented in the future; ensure corrective actions are implemented in order to prevent future occurrences; evaluate current best practices in incident response and implement changes as necessary. Analyse OSHA logs, insurance claim loss runs, and first reports of injury and other sources of incident data to identify trends. Utilize data to prioritize and create effective safety or pre-loss activities. Develop and implement employee safety training and educational programs that effectively address accident and incident prevention. Train operations management to present programs to staff. Inspect or evaluate workplace environments, equipment, or practices to ensure compliance with safety standards and government regulations. Evaluate effectiveness of safety programs and training via audits, inspections, and meetings. Notify senior management of situations that are of immediate danger to employees and/or which represent serious financial exposure to the Company. Develop and implement EH&S awareness campaigns and techniques to promote culture of health and safety. Maintain knowledge of federal and state environmental, health and safety regulations, and monitor regulatory changes as they occur. Update policies, procedures and training to maintain compliance at all times. Collect and report performance metrics and brief senior management regarding status of EH&S compliance. Consult with operations on specifications and appropriate use of Personal Protection Equipment (PPE) and other safety equipment, ensuring proper features are present and items conform to EH&S standards. Ensure adequate training is provided for utilization of PPE. Participate in sales presentations to potential clients and respond to requests for information as part of Request for Proposal (RFP) processes. Train operations management how to conduct safety inspections and audits, document and report results, and take appropriate actions to address any issues identified. Recommend measures to help protect staff from potentially hazardous work methods, processes, or materials. Collaborate with engineers to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment. Coordinate "right-to-know" programs and correct utilization regarding hazardous chemicals or other substances. Collaborate with operations management to develop, maintain or update emergency response plans or procedures. Minimum Requirements Bachelor's Degree (four year college or university) preferred 5-7 years of related experience required Location Los Angeles, CA 90045 US (Primary)ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation) Date posted: 10/12/2019

Department/Division: Aviation Department, Airport Police Division Salary Range: $15.06- $24.06/hour Work Location: 1 International Square, KCI Airport Normal Work Days/Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. during training, then bid for shift based on seniority. Application Deadline Date: Open Until Filled *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Receives information concerning airport operations and security. Dispatches personnel and maintains records as well as police-related and other general airport related communications through the use of various devices (e.g. telephone, radio and computer dispatch devices). Provides customer service and information on the Airport Information Line. Communicates with and/or dispatches police officers and maintenance personnel about necessary equipment for the effective resolution of a variety of situations. Operates various technical systems, including, but not limited to, fire alarm and suppression systems, Video Management System, Access control System, 800 MHz Trunked Radio System and various computer information systems. Work is reviewed through observation, conferences and submitted reports. Maintains dispatch log utilizing a Computer Aided Dispatch (CAD) program, and performs related clerical work to maintain records. Conducts criminal history record inquiries for pre-employment and criminal history checks for persons seeking access to secured airport areas as well as verifies data on warrants/wants for police personnel using REJIS, MULES and NCIC. Reacts quickly and calmly in emergency situations. Transmits messages clearly and accurately via radio and telephone . Qualifications REQUIRES High school graduation and 1 year of experience in the operation of radio transmitting and receiving equipment. Must be able to obtain security officer license through the private officers commission. Must be able to obtain state certification to operate the REJIS system. Must successfully complete a 10-year FAA background check. Must attain a passing score on the CritiCall Skills Assessment administered by the Airport Police Division. The work simulated performance tests the following: verbal ability, written and oral comprehension, reasoning ability, deductive reasoning and information order, memory ability, perceptual ability, speed and accuracy and time sharing. Candidates who pass the computer based exam will be contacted to participate in an oral interview. Must pass a pre-employment drug screen, post-offer physical examination, and/or psychological evaluation as prescribed by the City. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER DEPARTMENT ARE FOR THE WATER DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment & Selections Division at (816) 513-1945.

Description and Essential Functions THE POSITION The City of Murrieta is seeking highly motivated individuals for the positions of Public Safety Dispatcher I/II for the Murrieta Police Department. The department intends to hire 12 new Public Safety Dispatchers due to entering into a Dispatch Services Agreement with the City of Menifee. The agreement stipulates that Murrieta's existing dispatch center will provide dispatch services to the Murrieta Police Department as well as the Menifee Police Department effective on July 1, 2020. The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate a high level of communication skills. Prior experience as a police, fire, or medical dispatcher is highly desirable. It is anticipated that within the next 6-12 months, the City will be implementing Emergency Medical Dispatching (EMD) for all communications personnel. First review of applications will begin on Thursday, September 26, 2019. SALARY Public Safety Dispatcher I: $52,754 - $64,123/year Public Safety Dispatcher II: $58,029 - $70,535/year DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls, and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher in that the latter provides technical and functional direction over lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are normally filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction. Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response units. Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units. Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during emergency and high priority events; relays information to appropriate dispatchers when additional resources are needed. Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense and dangerous situations. Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required. Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information. Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information including, but not limited to, driver's license, license plates and criminal history. Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff. Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency. Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files. Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies. Observes and complies with all City and mandated safety rules, regulations, and protocols. Performs other duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Required: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED). Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact. Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties. Highly Desirable: Experience as a police, fire, or medical dispatcher. LICENSES AND CERTIFICATIONS Public Safety Dispatcher I: Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within 6 months. Must obtain EMD Certification within one year. Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Public Safety Dispatcher II: Possessionof P.O.S.T. Basic Dispatcher certificate. Must obtain CPR Certification within 6 months. Must obtain EMD Certification within one year. Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions. Methods and techniques of determining appropriate response to emergencies and dispatching needed resources. Functions and operations provided by public safety organizations. Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems. Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes. City and County geography, maps, streets, landmarks, and driving directions. Policies with respect to confidentiality and the release of sensitive information. Principles and practices of data collection and report preparation. Methods and techniques of pinging cell phones through service providers to identify emergency locations. Business arithmetic. Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility. Record keeping principles and practices. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. Dispatch using appropriate grammar and police codes. Memorize codes, names, street locations, and other information. Read and interpret maps and other pertinent documentation. Interpret, apply, and explain policies, procedures, and regulations. Attend to multiple activities simultaneously. Obtain vital information from individuals in stressful or emergency situations. Compile and summarize information to prepare accurate, clear, and concise calls for service. Perform technical, detailed, and responsible work within the Emergency Services Communications Center. Compose correspondence independently or from brief instructions. Organize, maintain, and update office database and records systems. Make accurate arithmetic computations. Organize own work, set priorities, and meet critical deadlines. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). TYPING CERTIFICATE REQUIREMENTS The certificate must be issued by an accredited school or agency within one year prior to application. Online tests not administered by a qualified agency will not be accepted. An accredited school or agency is one that will provide an official certificate with their agency's emblem or on agency letterhead. Certificates must include the following information: Name of applicant Number of "net" words per minute (WPM) typed Number of errors Date of certificate Signature of person administering test The following local agencies are able to issue typing certificates for a fee: AtWorkPersonnel Services Temecula 27720 Jefferson Ave., Ste. 130, Temecula, CA 92590 (951) 297-3591 www.atworksocal.com Express Employment Professionals 25135 Madison Ave., Ste. 104, Murrieta, CA 92562 (951) 239-4744 www.expresspros.com Manpower 40810 Country Center Dr., Ste. 140, Temecula, CA 92591 (951) 308-2686 www.manpowerriverside.com PrideStaff 25195 Madison Ave., Ste. 102, Murrieta, CA 92562 (951) 999-4230 www.pridestaff.com/southriversidecounty Select Staffing 39815 Alta Murrieta Dr., Ste. C7 & C8, Murrieta, CA 92563 (951) 693-0783 www.select.com APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, psychological exam and extensive background investigation. COMMUNITY The City of Murrieta, located in southwest Riverside County, was incorporated under the general laws of the State of California on July 1, 1991, and currently supports a population of approximately 114,000 residents. While offering affordable housing and high quality schools, the City represents a blend of dynamic growth amid the traditional values of a historic rural community dating back to the 1890's. Every resident and employee of the City has the opportunity to be an integral part in shaping the Murrieta of today, and, more important, the Murrieta of tomorrow. Closing Date/Time: Continuous

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus four years' experience in a high public contact that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones and/or radio communications. Four (4) years of any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License TCOLE Intermediate Telecommunicator Certification Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten years Not able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answers multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listens to and comprehends both telephone and radio traffic often under loud and stressful conditions. Operates multi-channel public safety radio system. Assists with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicates effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assigns appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provides pre-arrival medical instructions following department prescribed protocol with NAED compliance. Documents all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehends and applies city ordinances, policies and procedures. Monitors National Weather Service. Operates City Emergency Warning System and notifies key personnel and other agencies in emergency operation situations. Maintains strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Requires the ability to make rational decisions through sound logic and deductive processes. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED and at least one (1) year experience in a high public contact that required decision making and problem solving under stressful conditions. Experience in a multi-task environment involving data entry, phones and/or radio communications. Working knowledge of Windows computer system. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License Must be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten years Not able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. PHYSICAL DEMANDS Exert physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Physical Demands/Supplemental WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment but is exposed to emergency situations on a consistent basis, with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous

FIRST DAY OF FILING February 2, 2018 at 8:00 a.m. (PST) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. EXAM NUMBER J2451E TYPE OF RECRUITMENT DEPARTMENTAL PROMOTIONAL JOB OPPORTUNITY RESTRICTED TO PERMANENT EMPLOYEES OF THE LOS ANGELES COUNTY SHERIFF'S DEPARTMENT WHO HAVE SUCCESSFULLY COMPLETED THEIR INITIAL PROBATIONARY PERIOD WITH LOS ANGELES COUNTY AND MEET THE QUALIFYING REQUIREMENTS. NO OUT-OF-CLASS EXPERIENCE OR VERIFICATION OF EXPERIENCE LETTERS WILL BE ACCEPTED. Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service. OR Full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service by the last day of filing. WITHHOLD INFORMATION Permanent employees who have completed their initial probationary period and hold a qualifying payroll title may file for this examination if they are within six months of meeting the experience requirements by the last day of filing. However, the names of such employees will be WITHHELD from the certification list until the required experience is fully met. DEFINITION Receives requests for assistance and coordinates the dispatching of law enforcement, fire fighting, or rescue units via the operation of the Computer Assisted Dispatch (CAD) system. CLASSIFICATION STANDARDS: Positions allocable to this class receive technical and administrative supervision from a Supervising Public Response Dispatcher and are responsible for the operation of communications equipment in dispatching the proper unit to the scene of an emergency. Incumbents are distinguished from Public Response Dispatcher I by their responsibility for acting as lead dispatcher, providing one-on-one training to new dispatchers, and executing a high degree of discretion, initiative, and independent judgment as to a course of action in accordance with established policies, procedures, and guidelines. In addition to the knowledge and skills required to operate communications equipment, incumbents are required to exercise a thorough knowledge of the department's response procedures and exercise sound judgment in initiating and coordinating responses to 911 calls and other emergency situations that may affect the lives and safety of the public, law enforcement, and other emergency personnel. Essential Job Functions Transmits and receives coded and conventional messages, including 911 calls, to and from Sheriff or Fire stations and administrative, investigative, and patrol units via voice, digital, and video, communication links. Receives and responds to requests for emergency services from the public via 911, electronically relayed from the Public Safety Answering Point (PSAP) centers or standard telephone system, and from other safety agencies. Uses the CAD system to determine the identity and availability of the nearest and appropriate law enforcement, fire, or rescue unit. Upon request of field units, selects and interrogates nationwide criminal justice data banks using a keyboard and video screen to obtain information on warrants, driver history, missing persons, vehicles, firearms, and miscellaneous property. Monitors, by radio, all emergency responses in progress and dispatches additional personnel and/or equipment as requested. Monitors automatic selection of transmitter and receiver sites and overrides as necessary. Operates keyboard-controlled telephone equipment that enables dispatchers to maintain cold line communications with public safety agencies, private safety agencies, and non-emergent agencies. Operates an encoder, which activates the Countywide paging system. Operates communications equipment in a mobile command post during emergency operations such as natural disasters or civil disorders, as required. Assists other police or fire departments by operating communications equipment during emergencies or at special functions, as required. Trains dispatcher personnel, as well as dispatchers from other agencies, in the operation of the communications console, as required. Requirements MINIMUM REQUIREMENTS One year of experience as a Communication Operator I, Sheriff, Fire Dispatcher I , or Public Response Dispatcher I in the service of the County of Los Angeles * . TYPEWRITING SKILL Ability to type at the rate of30 net words per minute. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS Physical ClassII -Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENTS INFORMATION * To qualify, applicants must have held status as a Communication Operator I, Sheriff, Fire Dispatcher I, or Public Response Dispatcher I as evidenced by holding such payroll title. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. ** In order to receive credit for the required degree, you MUST include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application at the time of filing or within 15 calendar days from the date of filing the application. DESIRABLE QUALIFICATIONS Credit will be given to applicants who possess DESIRABLE qualifications and indicate so on their employment application at the time of filing. An Associate's degree or a Bachelor's degree from an accreditedcollege or university.** Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: Part I An evaluation of training and experience based on application information and desirable qualifications weighted 60%. Part II An Appraisal of Promotabilityweighted 40%. The Appraisal of Promotabilitywill evaluate work knowledge and skills, customer service, computer skills and attention to detail, dependability, and oral communication skills. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. Notice of Non-Acceptance and Final Result letter will be mailed via USPS. Test scores cannot be given over the phone. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of six (6) months from the date of promulgation. Applications will processed on an as-received basis and promulgated to the eligible register accordingly. Nopersons may compete for this examination more than onceevery six (6) months. VACANCY INFORMATION The eligible register resultingfor this examination will be used to fill vacancies within the Los Angeles County Sheriff's Department, Communications and Fleet ManagementBureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application completely. Provide any relevant education, training, and experience in the spaces provided so we may evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTIONREQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically by 5:00 p.m., PST, on the last day of filing. IMPORTANT NOTES: • Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 at the time of filing or within 15 calendar days from the date of filing the application. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org Closing Date/Time:

About Our Job This position will close October 21, 2019. Denver's 9-1-1 Emergency Communications Agency is staffed by public safety professionals who are trained to answer 9-1-1 and non-emergency telephone calls, as well as dispatch police, fire and paramedic resources. The 9-1-1 team works in partnership with Denver Police, Denver Fire and Denver Health Paramedics to ensure the safety and quality of life for residents, businesses and visitors in the City and County of Denver. A 9-1-1 Emergency Communications Technician is an universal call taking position that provides emergency and non-emergency telephone and text assistance to individuals who are calling or texting Denver 9-1-1 for Police, Emergency Medical Services, and/or Fire and provides emergency medical dispatch triage and instructions over the phone. Technicians process a high volume of calls and texts, gathering information rapidly and entering it into the Computer Aided Dispatch (CAD) system accurately. Technicians also assess the priority for Police, Fire and/or Emergency Medical Services using exceptional listening, interviewing, and problem-solving skills while adhering to established procedures Job Responsibilities will include: This position is an essential personnel position and performs full performance emergency and non-emergency telephone assistance to individuals who are calling or texting Denver-9-1-1 for Police, Emergency Medical Services, and/or Fire and provides emergency medical dispatch triage and instructions over the phone. Processes a high volume of phone calls and texts for the Police, Fire and Emergency Paramedic Departments under stressful and demanding emergency situations using the center's computerized telephone system. Determines the Police, Fire, Medical or multi-discipline nature of the call, and if medical attention is required, immediately begins using Emergency Medical Dispatch methods over the phone. Gathers information and rapidly/accurately enters it into the Computer Aided Dispatch (CAD) system. Works independently in interviewing the caller to accurately assess the urgency of the incident and the proper response required by Fire, Police and/or Emergency Medical Services (EMS). The Denver 9-1-1 Emergency Communications Agency is a 24-hour, seven days a week operation, therefore, applicants must be willing to work the following: 8 or 12-hour shift work day, swing or graveyard weekends holidays overtime on short notice Shift Incentive Differential: Swing shift (3:00 p.m. to 11:00 p.m.) receives an additional 7% above the current hourly rate of pay. Graveyard shift (11:00 p.m. and 7:00 a.m.) receives an additional 12% above the current hourly rate of pay. The following are promotional opportunities within the agency after you've been in your current role for one year: 9-1-1 Dispatch Support Specialist - $22.08 - $32.24 Lead Emergency Communications Technician - $21.12 - $30.84 Police Dispatcher - $24.13 - $35.23 Police Lead Dispatcher - $25.23 - $36.84 Emergency Communications Supervisor - $61,360 - $98,176 About You The ideal candidate will have: Ability to think quickly Ability to work under stressful conditions Ability to use critical thinking skills to make quick decisions Clear speech Hearing accuracy Ability to listen carefully Visual acuity Ability to deal with the public and user agencies Ability to remember oral and written instructions Ability to write clearly and spell correctly Developed typing skills or keyboard familiarity Ability to interface with the computer Ability to type and talk simultaneously Ability to remain calm while dealing with frightened, hysterical or angry callers Ability to work in a team environment and work well with others We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: At least eighteen years of age Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience: Two years of public contact experience dealing with individual problems and applying policies, procedures, and or legal guidelines, and one year of computer user experience in a Microsoft Windows computer operating system environment or comparable operating system. Education & Experience Equivalency: A combination of appropriate education and experience may be substituted for the minimum education and experience requirements. Licensure/Certification: Possession of CPR Certification prior to the end of academy training and successful recertification as required by the National Academy of Emergency Medical Dispatch (NAED) during the employment. Possession of EMD Certification issued by NAED prior to the end of academy training and successful recertification as required by the National Academy of Emergency Medical Dispatch. Must pass an initial pre-security clearance screening and maintain CBI (Colorado Bureau of Investigation) certification as a condition of employment. Must take a test and pass every two years to maintain certification. About Everything Else Job Profile CN2517 911 Emergency Communication Technician To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $20.20 - $29.49 Starting Pay Agency Emergency Communications Assessment Requirement Alphanumeric Data Entry The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

Description The Palo Alto Communications Center is seeking highly motivated, positive, and people-oriented candidates for part-time per diem Public Safety Dispatcher positions. Shift coverage is needed on day, swing, and overnight shifts. This position is only open to candidates with one or more year(s) of experience as a Public Safety Dispatcher in California in the previous five (5) years. Per Diem Public Safety Dispatchers must commit to working a minimum of one (1) shift per month. The Palo Alto Communications Center provides Police, Fire, and Medical dispatch services for the cities of Palo Alto and Stanford, California. PA Communications also provides dispatch services for Palo Alto Utilities, which owns and operates its own gas, electric, water, sewer, refuse, storm drain, and dark fiber Internet services. Finally, the center provides dispatch for Palo Alto Animal Services, serving the communities of Palo Alto, Los Altos, and Los Altos Hills. Our Communications Center is an exciting, diverse and customer-service focused environment. It is the 3rd busiest dispatch center in Santa Clara County. Purpose of Classification: Under general supervision, the part-time Public Safety Dispatcher dispatches emergency and non-emergency equipment and personnel in response to calls for service including Police, Fire, Ambulance, Utilities, Public Works, and Animal Control services; provides information to the public; provides information to user agencies. Distinguishing Characteristics: This is a part-time classification of the Public Safety Dispatcher series and receives general direction from the Lead Public Safety Dispatcher. This position performs the full range of dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed; dispatch personnel to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response. Work is often performed under pressure. This class is distinguished from the Public Safety Dispatcher II journey level classification by its part-time non-benefited status. Essential Duties ESSENTIAL DUTIES: This is the journey level classification of the Public Safety Dispatcher series and performs the full range of dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed; dispatch personnel to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response. Work is often performed under pressure. This class is distinguished from Public Safety Dispatcher. Related Functions: Prepare special reports as may be required assigned. Perform related duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: High School graduate or GED Ability to type 35 words per minute into a computer terminal Ability to clearly read, write, and spell in English Ability to project in a clear and distinct speaking voice Ability to distinguish and interpret different colors on computer monitors Dispatching experience comprised of one year or more of law enforcement or fire dispatch in the previous five (5) years Possession of CA POST Public Safety Dispatcher's Basic Course Certificate Experience with CAD (Computer Aided Dispatch) Experience with Emergency Medical Dispatch and an EMD certificate from the International Academies of Emergency Dispatch preferred Commitment to work a minimum of one (1) shift per month Knowledge, Skills and Abilities: Considerable knowledge of functions of law enforcement, fire, paramedical care and other emergency services. Knowledge of terminology used in emergency radio and telephone communications. Knowledge of basic record keeping principles and practices.. Ability to maintain good working relationships in servicing all levels of City government and user agencies. Ability to successfully work within the City's philosophy of customer service. Ability to work under pressure in response to emergency situations. Good interpersonal communications and public contact skills. Ability to read and interpret conventional and automated maps. Ability to work rotating shift/hours, including nights, holidays and weekends. Ability to pass drug test as mandated by the Department of Transportation anti-drug program. Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting for extended periods of time and operating assigned dispatch equipment. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.. Ability to make sound decisions in a manner consistent with the essential job functions. Selection Process Includes: Online application with the City of Palo Alto Completion of the P.O.S.T. Personal History Statement - Public Safety Dispatcher Interview with Public Safety Communications Manager Comprehensive Police Background Check Polygraph Test Psychological Test Medical Exam Working Conditions: Work in an office environment; sustained posture and intense attentiveness for prolonged periods. Closing Date/Time: Continuous

Communicate flight release and fuel load information to appropriate operations personnel. Monitor flight activity on computer display and assign flights to be serviced. Enter fueling information into system when required. Support fueling operation by calling extra staff as needed and coordinating with other company dispatchers. Liaison with airline regarding fueling concerns Maintain lines of communication with line operations and air carriers through the use of two-way radios. Coordinate operations with the airline Maintain flight logs and update flight schedules. Handle phone traffic. Is able to meet the Station's attendance standards Requirements Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Excellent verbal and interpersonal skills. Possess/maintain a valid driver's license and other government required identification/seals or authorizations. Previous experience preferred Able to routinely lift/move/push 70 lbs. Must pass pre-employment drug test. Date posted: 10/13/2019

Communicate flight release and fuel load information to appropriate operations personnel. Monitor flight activity on computer display and assign flights to be serviced. Enter fueling information into system when required. Support fueling operation by calling extra staff as needed and coordinating with other company dispatchers. Liaison with airline regarding fueling concerns Maintain lines of communication with line operations and air carriers through the use of two-way radios. Coordinate operations with the airline Maintain flight logs and update flight schedules. Handle phone traffic. Is able to meet the Station's attendance standards Requirements Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Excellent verbal and interpersonal skills. Possess/maintain a valid driver's license and other government required identification/seals or authorizations. Previous experience preferred Able to routinely lift/move/push 70 lbs. Must pass pre-employment drug test. Date posted: 09/28/2019

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures.QUALIFICATIONS:A. EDUCATION AND EXPERIENCE1. High School diploma or equivalent.2. Previous airport and/or customer service experience preferred.3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred.5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).6. Must be 18 years of age or older.7. Must have a reliable telephone and transportation number.B. PERSONAL AND PHYSICAL REQUIREMENTS1. Treat all information as confidential.2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions.4. Ability to communicate in English clearly and concisely verbally and in written form.5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously.7. Must have excellent radio/telephone skills.8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.9. Must be able to lift, carry and/or hold up to 75 lbs.10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check.12. Must meet necessary requirements to obtain a security sensitive identification badge.13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).PERFORMANCE RESPONSIBILITIES:1. Must be familiar with and abide by all Client/company regulations.2. Work with Client Special Services Representatives to ensure all requests for services are met.3. Pull assignments or work orders from computer, as needed.4. Do all reports accurately and in a timely manner.5. Must be familiar with all FAA/ TSA/Airline/Company regulations.6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.7. Escalate issues to operations Manager Immediately.8. Deal courteously and tactfully with fellow employees and passengers if necessary.9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.13. Maintain and distribute radios (where applicable).14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers.17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.18. Attend meetings and inservices as required.19. Utilize appropriate communications channels and maintain records, reports and files as required.20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives.23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.24. Perform other duties as requested. Date posted: 10/07/2019

Position Description Priority Screening:   Applications will be reviewed monthly Exam#: 19/80S01/01OM The Emergency Communications Department is responsible for the operation of a countywide, consolidated emergency communications center, providing 9-1-1 and non-emergency call answering and law enforcement, fire protection and emergency medical dispatch services for over 30 local, regional, county and state public safety agencies. The Communications Dispatcher Trainee receive on-the-job training in basic 9-1-1 call answering and radio dispatching methods and techniques.  Upon successful completion of the Call taking training, incumbents are expected to promote to the Communications Dispatcher I classification, typically within 4- 6 months.  This classification of Communications Dispatcher I is part of the flexible series and can flex to the classification of Communications Dispatcher II subject to meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The Eligible List established by this recruitment process will be used to fill the current vacancy as well as any future vacancies through the life of the eligible list as they arise.    Examples of Duties Receives training in the answering 9-1-1 and non-emergency calls; reception and transmission of radio calls; Receives law, fire and medical calls for service;Enters information received via keyboard for recording in a computer aided dispatch system; Screen information to determine jurisdiction and equipment to be dispatched, and transmits appropriate information by telephone or radio; Dispatches law enforcement or other personnel and equipment; Accurately types information on a computer keyboard in order to process and/or update information accurately; Records the nature and source of all incoming and outgoing radio messages as required; Monitors public safety frequencies; Learns to employ standard operating procedures and practices in receiving and dispatching details and messages; Studies and maintains familiarity with the locations and common place names of major roads, streets, industrial plants, county parks, and governmental agencies. To view the complete job description visit the Monterey County website: http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Skill and Ability to: Remain calm, think clearly and react quickly in emergency and stressful situations. Learn the operation of radio and telephone communications equipment; Learn the operation of a computer aided dispatch system, radio transmitting and various communication equipment; Learn to dispatch public safety personnel and equipment in a quick and efficient manner; Learn and remember the policies and procedures of the department and user agencies; Retain, recall, and evaluate facts and/or details solely from memory; Communicate clearly and effectively with the general public, public safety officials and other governmental and private agency staff persons; Obtain and transmit clear and complete directions/information; Keep accurate records of messages received, mostly via computer keyboard entry; Learn, interpret and apply established rules and procedures; View multiple video display monitors for extended periods of time in a low-light conditions; Learn to simultaneously type while communicating with others; Establish and maintain effective working relationships; Multi-task requiring simultaneous typing (rapid keyboarding), talking on the radio, answering multiple telephone calls, and switching between computer screens and applications; Thoroughly evaluate situations, organize thoughts, and respond quickly and accurately; Read, write, spell, and speak in English; Accurately type a minimum of 30 wpm (net) on a computer keyboard; Perform a variety of tasks simultaneously Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Graduation from High School or possession of a GED certificate AND 1 year of experience involving substantial public contact   Upon conditional offer of employment, all candidates must successfully complete and pass a law enforcement background investigation and pre-employment medical examination. Required Conditions of Employment As a condition of employment, the incumbent will be required to: Be willing and available to work all shifts, nights, weekends, holidays and overtime. Possess a valid Class C Driver License, or be able to provide suitable transportation that is approved by the hiring authority. Successfully complete and pass a background investigation including and medical evaluation. Ability to remain seated for long periods of time, up to 12 hours per day at a console working at a computer terminal. Additional Information Application and Selection Procedures   Apply On-Line! Our website:  www.co.monterey.ca.us/personnel   Applications may also be obtained from and submitted to: Monterey County, Human Resources Department Attn: Patricia Eddings, Administrative Secretary- Confidential 168 W. Alisal Street, 3rd Floor Salinas, CA 93901 Email: 911jobs@co.monterey.ca.us  The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include: A completed County of Monterey employment application Responses to all of the Supplemental Questions Copy of current typing certificate (within the last 12 months) must be attached to your application.  Refer to attached Typing Speed Certification Locations within Monterey County that meet our criteria.   No internet typing certificate will be accepted.  TYPING SPEED CERTIFICATION LOCATIONS   http://www.co.monterey.ca.us/personnel/pdffiles/TYPING%20SPEED%20CERTIFICATION%20LOCATIONS%20IN%20MONTEREY%20COUNTY%20.pdf   (Download PDF reader) Applicants who fail to provide all required materials by the application filing deadline will not be considered.  Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call Patricia Eddings (831) 769-8882.  BENEFITS:  Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution  or Memorandum of Understanding (MOU)  prevail over this listing.   As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary.     Closing Date/Time:

This is a continuous recruitment.  We will continue to accept applications until the hiring department determines enough qualified applications have been received.  However, we will begin the testing process when 100 applications have been received and will continue periodic testing after that as sufficient numbers of applications are received. DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Degree or equivalent. Experience : Type 40 words per minute Other: Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety .  Incomplete applications will not be accepted. Testing will begin after 100 applications have been received. Applicants best meeting the needs of the department will be invited to participate in the examination process.  The testing will consist of the following CRITICALL - Qualified candidates will be required to participate in the on-line Criticall examination.  This includes testing skills required to be successful in the position.  It will also include a typing test.  The minimum net typing speed is 40 WPM. Those meeting the minimum scores on this exam will be invited to take the written exam. WRITTEN EXAM - The Written Exam is the POST Entry Level Dispatcher Test Battery.  A passing T-Score of 55 is required. T-SCORE TRANSFERS  - The written exam may be waived if you have achieved a minimum T-Score of 55 on a POST approved Dispatchers Entry Level examination taken no more than six (6) months from the date of our scheduled written exam. Note: You may not retake this exam if already taken within 30 days of the date of our scheduled exam.   If you are invited to the written exam phase of the process and would like to transfer your T-Score from another agency, please forward a copy of the T-score letter from the agency where the exam was taken to: VNavarro-Martinez@hbpd.org. ORAL EXAM - The oral exam, weighted 100% of the total score, will determine the ranking on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc. Upon a conditional offer of employment, a pre-placement medical evaluation, psychological exam and drug screening must be completed with acceptable results. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application.   Physical Tasks & Environmental Conditions See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Public Employee Disaster Service Worker:   In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS - Civilian Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process.  Illegal use or possession of drugs The following examples of illegal drug use or possession will be considered automatic disqualifiers for applicants, with no exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any adult use or possession of marijuana within one year prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification:    Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., marijuana use longer than one year ago or cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to:    Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty , or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having undergone personal bankruptcy more than once, having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace.

This posting is for applicants who already possess a Peace Officer Standards and Training ( POST) Public Safety Dispatcher Certificate AND are currently working (or have worked in the last 24 months) as a public safety dispatcher in a California law enforcement agency, having completed two (2) years of employment . DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Diploma or equivalent. POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice).  A copy of the certificate must be turned in at your oral exam. ( Please Note:  This is not the 120-hour Basic Public Safety Dispatch Course Certificate) Experience :  Must be currently working, or have worked in the last 24 months , as a public safety dispatcher in a California law enforcement agency AND have completed two (2) years of employment, including successful completion of the probationary period. Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. Must type 40 words per minute (net) .  A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: VNavarro-Martinez@hbpd.org.    APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety .  Incomplete applications will not be accepted. A copy of your POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice) must be turned in at the oral exam.   Certificates of Completion issued by a Dispatcher Academy is unacceptable. A typing certificate must be turned in at or before the oral exam.   Specific instructions regarding acceptable certificates are listed below.   All applications will be closely reviewed for relevant experience, education, and training.  Not all candidates meeting the minimum requirements will necessarily be invited to the next phase which includes an oral exam (weighted 100%). Candidates successfully completing the oral exam will be placed on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc. Upon a conditional offer of employment, a pre-placement medical evaluation and drug screening must be completed with acceptable results. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. TYPING CERTIFICATIONS : 1.  Candidates must provide proof of required typing skill of 40 wpm net (gross minus number of errors).  We will accept typing certificates issued within the last 12 months, from an employment or other public agency.   2.  Certificates must be on official letterhead from the agency and must include a phone number and name of contact person in order to verify information.   3. Typing tests may also be taken at the locations listed below.  Please call for appointments and costs. HUNTINGTON BEACH ADULT SCHOOL 17231 Gothard Street Huntington Beach, CA 92647 714-842-4227 FOCUS EMPLOYMENT INC. 2400 E. Katella Ave. Ste. 800 Anaheim, CA 92806 (714) 848-6129 4. Alternatively, candidates may request to take a typing test on site on the day of their oral exam. Appointments shall be made in advance by sending an email request to: VNavarro-Martinez@hbpd.org.  Physical Tasks & Environmental Conditions See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. SPECIAL CONDITIONS Public Employee Disaster Service Worker : In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession will be considered automatic disqualifiers for applicants, with no exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any adult use or possession of marijuana within one year prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., marijuana use longer than one year ago or cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at the time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty, or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having undergone personal bankruptcy more than once, having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace.

Location 1051 Junction Blvd. Roseville, 95678 Job PDF: Dispatcher II 11-18.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in RPA. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us

Click here to read the job flyer.   SALARY (UPDATED) : up to $72,552 annually (salary range: $62,676 - $72,552) Under general supervision, to perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment; and performs related duties as required.   CLASS CHARACTERISTICS: This is the entry level position in the Communications Officer series. Incumbents of this class are trained in department policies, procedures and systems by higher level communications staff. An employee in this class must be knowledgeable of local government operations, police/fire protection system, and geographical layout of the City. Although work is performed within established policies and procedures, it requires exercise of sound judgment in emergency situations. Supervision and assignments are received from a superior both orally and in writing. Work is reviewed by communications supervisors through observation, monitoring of operations, and review of records and reports.   APPLICATION AND SELECTION PROCESS: Please click here   to review a list of automatic background disqualifiers for this position.  You must review this information before submitting an application. All applicants must complete an online City application and supplemental questionnaire. This recruitment may close at any time without notice, therefore prompt application is encouraged.   THE NEXT APPLICATION REVIEW DATES ARE: OCTOBER 31, 2019 and NOVEMBER  30,2019.   Candidates are requested to provide specific information on their education and experience as it relates to the position. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background investigation, criminal history check (Live scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). ADDITIONAL APPLICATION INSTRUCTIONS FOR COMMUNICATIONS OFFICER: In addition to completing an online City application and supplemental questionnaire, applicants must also submit the following documents: A typing certificate (verifying a speed of 45 wpm corrected or better) must be submitted to the Human Resources Division. Please Click Here  for typing certificate requirements and instructions. Proof of successfully passing the POST Entry-Level Dispatcher Selection Test Battery (written exam) with a total T-Score of 48 or higher within the last 12 months (copy of your scores on the issuing agency's letterhead).  If you have not taken the test, you may sign up to the test at Golden West College.  Please Click Here for more information. Applicants who are Peace Officer Standards and Training (POST) Certified must submit a copy of their Public Safety Dispatcher Certificate.  Note: this Certificate is not the same as the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency.   Applicants may be eligible to have the written exam waived. Applicants who have completed the POST Public Safety Dispatcher Basic Course must submit a copy of their Certificate of Completion. ** Please do not submit any other documents other than what is listed above (i.e., resume, etc.), as they will not be accepted or reviewed in the application process. Do not submit any documents until you have submitted your online application.    The above documents(s) can be faxed, mailed, or personally delivered to: City of Costa Mesa Attn: Human Resources Division 77 Fair Drive P.O. Box 1200 Costa Mesa, CA 92628-1200 Fax (714) 754-4943 TO BE CONSIDERED, THE DOCUMENTS LISTED ABOVE MUST BE SUBMITTED TO THE HUMAN RESOURCES DIVISION BY THE NEXT APPLICATION REVIEW DATES OCTOBER 31, 2019 OR NOVEMBER 30, 2019.    Note: The provisions of this job bulletin do not constitute an expressed or implied contract.  Any provisions contained within may be modified or revoked without notice. Closing Date/Time: Continuous

Introduction THIS IS A REOPENED CONTINUOUS EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the application and/orSupplemental Questionnaire will result in disqualification. Applications will only be accepted on-line. SPECIAL REQUIREMENT: TYPING CERTIFICATE If you have a typing certificate with a net typing speed of 40 words per minute from a temporary agency, employment agency, or community college, printed on letterhead with the address and phone number of the agency or college, please upload it to your online application (under the resume tab) by 5:00 p.m. on the last day for filing: December 5, 2019. The typing certificate must be dated within six (6) months of the filing deadline. To obtain a typing certificate, you may wish to contact East Bay Works - Career Centers. Click on the following link, and go to the "locations" tab to locate a center near you: www.eastbayworks.com/ If you are unable to obtain a typing certificate by the last day to file, please contact Leticia Diaz at Leticia.Diaz@acgov.org to schedule a typing test. DESCRIPTION THE AGENCY THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 29 fire stations and 35 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include: Advanced Life Support Fire Suppression Hazardous Materials Response Urban Search & Rescue Water Rescue Community Outreach & Education Disaster Preparedness Fire Prevention and Code Compliance Regional Dispatch Center The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD: July 1, 1995 City of San Leandro July 1, 1997 City of Dublin August 1, 2002 Lawrence Berkeley National Laboratory October 1, 2007 Lawrence Livermore National Laboratory May 1, 2010 City of Newark July 1, 2010 City of Union City July 1, 2012 City of Emeryville On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Paramedics Plus ambulance service. THE POSITION Under general supervision, to receive requests for emergency assistance using a computer-aided dispatch system; to dispatch appropriate public safety equipment and personnel; to accurately document on-going emergency operations; and to do related work as required at the Alameda County Regional Emergency Communication Center (ACRECC). Please CLICK HERE for the full job description. MINIMUM QUALIFICATIONS Education: Graduation from high school or possession of an acceptable equivalency certificate, such as the General Educational Development Certificate (State of California). And Either I Experience: The equivalent of one year of experience in the class of Fire Dispatcher Trainee in the ACRECC. Or II Experience: The equivalent of one year dispatching experience (within the last 3 years) with a public safety agency or ambulance company. And Special Requirements: Typing: Ability to type 40 words per minute. Candidates must pass a psychological evaluation, a medical examination and a thorough background evaluation after an offer of employment is made. A Computer Voice Stress Analyzer examination will also be included in the process to assess candidates' responses in the areas of drug use, driving history, honesty, racial discrimination, and sexual harassment. Any felony conviction will result in disqualification. Candidates must be US citizens. Incumbents in this classification are expected to work 12-hour shifts, and may also be required to work holidays, weekends and up to 18-hour shifts when needed. There is mandatory overtime. License: All candidates must possess a valid California State Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Standard radio protocols and call-taking procedures. • Geographical area of Alameda County. • Regulations and statutes applicable to public safety communications. Ability to: • Operate a two-way radio, and computer aided dispatch terminal. • Dispatch public safety equipment in a quick and effective manner. • Speak clearly and concisely in a well-modulated voice. • React with sound judgment under stress and emergency situations while doing several tasks simultaneously. • Respond to the public with tact. • Direct emergency vehicles using maps, local area knowledge and other tools that are available. • Use word processing and spreadsheet applications. • Write in a clear, concise and legible manner. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of candidates' application to verify possession of minimum requirements. The Supplemental Questionnaire will be usedfor further screening of minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A performance examwhich will be weighted as 100% of the candidate'sfinal examination score. Candidates must attain a qualifying rating of each portion of this examination. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: Deadline for Filing: 5:00 p.m., Thursday, September 5, 2019 *5:00 p.m., Thursday, December 5, 2019 Review of Minimum Qualifications: Continuous Performance Examination (Criti-Call): Continuous *Updated 9/5/2019 (LD) Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS *** For benefit information, please contact Fire Administration at 925-833-3473. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Debra Robinson-Harris , Human Resources Analyst III Human Resource Services Division, County of Alameda 510-272-6437; Email: debra.robinson@acgov.org www.acgov.org/hrs Alameda County is an Equal Opportunity Employer Closing Date/Time: 12/5/2019 5:00:00 PM

DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice. EXAMPLES OF DUTIES Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones; performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required. REQUIREMENTS TO FILE 1. MUST BE WILLING TO WORK: Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime. 2. MUST BE ABLE TO: Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. 3. Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information: Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required)*. 4. Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas. Please click HERE for more information. 5. Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary). *Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form . DESIRABLE QUALIFICATIONS: Bilingual skills in English/Spanish or English/Southeast Asian languages, experience or training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations, experience dealing with the public in a service related capacity, Emergency Medical Technician (EMT), Emergency Medical Dispatching (EMD), or California Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or above) certificate. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet...................................................Qualifying Performance Examination (Video Based)**.............Qualifying **PUBLIC SAFETY DISPATCHER - POST WAIVER APPLICANTS: The National Testing Network (NTN) performance examination will be waived for candidates who have taken the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) examination with an approved agency and achieved a T-score of 50.8 or above within one year of the time of filing (proof required)*. Applicants submitting the POST Dispatcher Test examination score must complete the application for Public Safety Dispatcher-POST WAIVER. This is a continuous examination. All applicants meeting the minimum requirements to file will be placed on the eligible list, with those receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. This information is available in an alternativeformat by request at (562) 570-6202.If special accommodation is desired, please contact the Civil ServiceDepartment two (2) business days prior to the test at (562) 570-6202.For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.Closing Date/Time: Continuous

DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice EXAMPLES OF DUTIES Under general supervision, receives and dispatches emergency (911) and non-emergency calls for police or fire and emergency medical service; enters data into a computer terminal while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radios, accessories and telephones; performs call reception and dispatch activities utilizing computer-aided dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or incident information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet either option A or B: A. Possession of a California P.O.S.T. Dispatcher certificate (proof required)*. OR B. Possession of a recognized Emergency Medical Dispatcher certificate (proof required)*. Applicants must also meet all of the following requirements: Two years paid, (full-time equivalent) of current or recent (within 12 months) experience as a public safety dispatcher with a public agency. Ability to demonstrate keyboarding skills at 35 wpm; candidates must submit proof of acceptable keyboarding certification (proof required)*. Willingness to work any shift assignment and work mandatory holidays, weekends and overtime Ability to handle a high volume of emergency and non-emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal; speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. Ability to pass a thorough background investigation, polygraph examination and psychological evaluation conducted by the Long Beach Police Department. The investigation will include information regarding relatives, references, acquaintances, educational background, residential history, employment history, military service records, financial status, legal history, drug use and related areas. *Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form . DESIRABLE QUALIFICATIONS Bilingual skills in English/Spanish or English/Southeast Asian languages SELECTION PROCEDURE This is a continuous examination. All applicants meeting the requirements to file will be placed on the eligible list, with those receiving Veteran's credit first, and then in the order in which applications are filed. Eligible lists will be established periodically. For candidates meeting all requirements to file the following examination components will be waived: Keyboarding Test and Performance Test. For additional information please read information packet by clicking on the following link: Public Safety Dispatcher Information Packet. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. This information is available in an alternativeformat by request at (562) 570-6202.If special accommodation is desired, please contact the Civil ServiceDepartment two (2) business days prior to the test at (562) 570-6202.For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.Closing Date/Time: Continuous

RESPONSIBILITIES AND DUTIES Important responsibilities and duties may include, but are not limited to, the following: Receive incoming calls from the public requesting public safety or emergency service; monitor calls for various fire departments within the county; dispatch law enforcement and emergency response units as necessary; relay information and assistance requests; maintain radio contact with units in the field; relay traffic to and from other stations or agencies as required; monitor alarms and report activity as necessary. Use teletype computer terminal to record, modify and retrieve data including missing and wanted persons, stolen and recovered property, driver license and vehicle registration information; make CLETS and AMIS inquiries as required. Record, type, and file records and other reports and materials including complaints, declarations, fingerprint cards and index cards on bookings, warrants, citations and crime reports; purge case files, warrants and bookings as necessary. Prepare, process and file civil papers including court summons, complaints, notices, claims, orders and subpoenas. Sort, file, copy and distribute crime reports, domestic violence reports, traffic reports, citations, civil papers and petitions to the appropriate departments including the District Attorney, Probation Office, and the Court. Receive applications for various permits including gun registration; fingerprint the public needing fingerprints for licenses and employment; collect fees for services. Assist Department staff and the public in person and by phone; mail reports requested by outside agencies; provide general information regarding Department activities, policies, and procedures. Receive, open and distribute incoming mail to appropriate staff, departments and prisoners; collect and disburse all outgoing mail from various divisions. Monitor the jail for emergency and security problems. Perform related duties as required. PLEASE NOTE: A written exam will be administered to determine the candidate’s aptitude for work in dispatching. Per POST requirements, applicants may only test once every 30 days for this exam. If you have tested anytime within the last 12 months and wish to use such T-Score, please include with your application packet a copy of the official score letter from the agency you tested with.