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  • Business Resources Specialist - (Administrative Analyst/ Specialist Exempt I) - Housing, Dining & Conference Services

    San Francisco, California 94132 United States Cal State University (CSU) San Francisco Jun 13, 2025
    Cal State University (CSU) San Francisco Employer:

    Cal State University (CSU) San Francisco

    Apply Now View job Employer Profile

    Job Description

    *SFSU INTERNAL APPLICANTS ONLY*

    Working Title

    Business Resources Specialist

    Positions Available

    1 Position Available

    SF State University

    San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

    Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

    San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

    The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

    Department

    Housing, Dining & Conference Services (HDCS)-Business Operations

    Appointment Type

    This is a one-year probationary position.

    Time Base

    Full-Time (1.0 FTE)

    Work Schedule

    Monday - Friday 8:00 AM-5:00 PM

    Anticipated Hiring Range

    $5,173.00 month- $5,747.00 month ($62,088.00 $68,940.00 annually)

    Salary is commensurate with experience.

    Position Summary

    The Business Resources Specialist will lead development and implementation strategies in improvement initiatives, manage cross functional alignment, mitigate risk and facilitate change management, by working closely with Housing, Dining & Conference Services (HDCS) leadership and stakeholders to align the organization’s goals with its operations in creating conditions which foster student and employee engagement, and success, while also assuring the division is contributing to the overall campus objectives.

    Under the Director for Business Operations, this position will assist in defining operational problems, risk and opportunities, devising innovative ways to address those problems/opportunities, and shepherding those innovative approaches through the division of Housing, Dining & Conference Services (HDCS). Once a viable approach is approved for integration, the Business Resources Specialist is responsible for designing the pathway to operational process integration while working in partnership with HDCS leadership, other identified subject matter experts and involved campus departments to properly implement the solution. Additionally, this position will define the proper training content and curriculum for new innovations, and partner with the HDCS leadership to add the training for the new approach to the appropriate training plans.

    Position Information

    PROCESS IMPROVEMENT & ANALYTICS
    • Conduct comprehensive qualitative and quantitative analyses to identify opportunities for enhancing processes, business operations and mitigate risk.
    • Identify issues, trends, and opportunities to improve quality, or to better assist departments; develop recommendations and implement the same relative to identified issues, trends, and opportunities.
    • Develop and recommend to HDCS Management policies and procedures to ensure adherence to contractual, legal and regulatory requirements.
    • Work with management to develop and propose actionable prioritize process improvement initiatives, manage cross functional alignment, and implement improvements.
    • Lead process improvement projects from inception to implementation, employing a structured approach including process discovery, data analysis, user interviews, and process mapping.
    • Evaluate the impact of process changes using metrics such as quality control, cost reduction, customer satisfaction, etc., providing regular reports to HDCS Management and stakeholders
    • Ensure transparent communication and project status updates, delivering constructive feedback and comprehensive reporting on key objectives.
    • Foster close collaboration with cross-functional teams; HDCS Departments, Residential Life, Enterprise Risk Management, Quality Assurance, Human Resources, etc.

    MITIGATE RISK & CLAIMS
    • Investigate, analyze and recommend on disputes involving client/resident to mitigate risk and promote goodwill.
    • Examines cause of dispute and recommends corrective action with HDCS Management to improve client/resident relations
    • Produce report on analysis and recommendation to HDCS Management, Enterprise Risk Management and stakeholders.

    PAYROLL/RECRUITMENT/ON BOARDING
    • Prepare, process and maintain department documentation.
    • Manage workflow to ensure transactions are processed accurately and timely.
    • Execute tailored engagement plans throughout the onboarding journey.
    • Conduct engaging new employee orientation sessions to introduce new hires to the organization’s structure and mission, fostering a sense of connection.
    • Facilitate the onboarding process by aligning new employees with managers and their respective teams, while effectively communicating engagement procedures to all stakeholders.
    • Collaborates with Human Resources to ensure adherence to federal, state, and local employment laws and regulations, as well as compliance with policies and procedures outlined by the Human Resources department.

    Other Duties As Assigned

    Minimum Qualifications

    Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

    • Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable t o the program and/or administrative specialty to develop conclusions and make recommendations.
    • Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
    • Working knowledge of operational and fiscal analysis and techniques.
    • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
    • Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
    • Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively.
    • Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
    • Ability to train others on new skills and procedures and provide lead work direction.

    Preferred Qualifications

    • Bachelor's Degree from an accredited University or equivalent.
    • 2+ years of work experience in process improvement in evaluating, implementing, and managing tools and technologies.
    • Experience in driving continuous process improvement within an organization including development and implementation of strategies to optimize workflows and reduce operational bottlenecks.
    • A strong team player with high Initiative and demonstrated project management skills.
    • Exceptional planning, organization, coordination, and collaboration skills.
    • Strong data-driven analytical abilities and proven performance in operation problem-solving with strong experience in delivering quality assurance processes to maintain high standards of quality in back office operations as well as tools.
    • Demonstrated ability to interact and work effectively across functional teams and at multiple levels within the organization.
    • Excellent communication, negotiation, interpersonal and intercultural skills
    • Strong computer skills with Microsoft Office Suite.
    • PROSCI Certification, Kaizen Certification, Lean Six Sigma belt.

    Required License/Certification

    Must have a valid California Driver’s license and can be certified to drive on State business.

    The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

    Environmental/Physical/Special

    The incumbent will work in a shared environment within the residential housing community on the main SF State campus. This position may be required to work nights and/or weekends

    Pre-Employment Requirements

    This position requires the successful completion of a background check.

    Eligibility to Work

    Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

    Benefits

    Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

    We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

    CSUEU Position (For CSUEU Positions Only)

    Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

    Additional Information

    SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

    Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

    CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

    The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

    Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

    *SFSU INTERNAL APPLICANTS ONLY*

    Advertised: Jun 12 2025 Pacific Daylight Time
    Applications close:
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Careers in Government Housing: A Path to Community Impact

Careers in Government Housing: A Path to Community Impact

Government housing jobs offer a unique opportunity to contribute to community development by ensuring access to affordable housing. These roles exist across federal, state, and local levels, each with distinct responsibilities that shape urban development, public housing programs, and fair housing initiatives.

 

What Are Government Housing Jobs?

Government housing jobs encompass a range of career opportunities focused on developing, managing, and supporting affordable housing programs. These roles contribute to the mission of providing safe, affordable housing for all, focusing on combating housing inequality and fostering vibrant communities.

Federal agencies like the Department of Housing and Urban Development (HUD) oversee large-scale housing policies, including Public and Indian Housing programs. These programs aim to support individuals and families with low incomes, disabilities, and special needs, ensuring fair housing access for all.

 

Federal Government Housing Roles

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Working in federal government housing positions often involves creating policies, managing programs, and supporting local housing authorities. Typical roles at this level include:

  • Policy Analysts: Develop and assess federal housing policies and analyze their impact on communities and vulnerable populations.
  • Program Managers: Oversee the implementation of federal housing initiatives, ensuring compliance with HUD’s mission and objectives.
  • Grant Administrators: Manage federal funding that supports affordable housing programs, including public and Indian housing.

These federal employees are crucial in ensuring equal opportunity and fair housing nationwide. Positions in HUD and related agencies offer stable, meaningful careers in public service where you can directly impact housing equality.

 

State and Local Government Housing Jobs

Housing agencies implement federal programs at the state and local levels while tailoring solutions to address regional needs. These roles typically offer more direct interaction with communities:

  • Housing Finance Specialists: Manage state-funded affordable housing programs, ensuring compliance with state and federal regulations.
  • Compliance Officers: Ensure local housing developments meet safety, environmental, and legal requirements.
  • Community Planners: Develop urban planning initiatives to create sustainable, affordable housing for future generations.

Local housing authorities are often the first line of support for community members seeking affordable housing. These positions require strong community engagement and an understanding of local housing policies. Public housing managers, community development coordinators, and fair housing investigators are just a few examples of key roles at the local level.

 

The Impact of Government Housing Jobs

Government housing jobs are not just about constructing homes; they involve addressing complex social and economic challenges that directly impact families and communities. Here’s how these jobs make a difference:

  • Alleviating Poverty: Affordable housing allows low-income families to allocate resources to essential needs like education and healthcare, breaking the cycle of poverty.
  • Improving Public Health: Safe housing environments reduce exposure to environmental hazards and provide stability, improving the health and well-being of residents.
  • Boosting Economic Growth: Affordable housing initiatives generate local jobs through construction projects and foster economic stability by allowing residents to contribute to their local economies.
  • Promoting Social Equity: Housing professionals work to eliminate racial and economic segregation by ensuring equal access to affordable housing and promoting community diversity.
  • Reducing Homelessness: Government housing programs, such as emergency shelters and long-term affordable housing projects, provide critical support to reduce homelessness.
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Each of these impacts highlights the broader societal benefits of government housing jobs. Whether working in public service as a program manager or as a compliance officer ensuring safety standards, you are essential in fostering community stability and economic growth.

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Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

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How to Start a Career in Government Housing

Pursuing a career in government housing can be incredibly rewarding. There are numerous ways to get started, and various paths are available, from entry-level positions to leadership roles.

1. Educate Yourself on Housing Policies and Programs

Understanding the landscape of affordable housing and the role of agencies like HUD is essential. Resources such as the National Low Income Housing Coalition provide valuable insights into current housing policies and challenges.

2. Identify Your Area of Interest

Government housing jobs span many areas, including policy development, community planning, human resources management, and housing authority leadership. Could you reflect on which aspects of housing resonate with your skills and interests?

3. Gain Relevant Education

Consider degrees in urban planning, public administration, or social work. Specialized programs in housing policy, public finance, or community development can also provide the skills needed to excel in this sector. For recent graduates or military spouses, there are often programs that offer additional support and training for government jobs.

4. Develop Key Skills

Many government housing jobs require expertise in project management, data analysis, and communication. You can build these skills through workshops, internships, or volunteer work with non-profits involved in housing development. Having experience in compliance, community outreach, or urban development can make you a more competitive candidate.

5. Network and Explore Job Opportunities

Networking with professionals in housing agencies can open doors to new opportunities. Organizations like the National Association of Housing and Redevelopment Officials (NAHRO) offer events and memberships that connect you with industry leaders. Setting up job alerts for positions at HUD, city and county housing authorities, and community development organizations will also inform you about openings.

6. Tailor Your Resume and Application

When applying for a government housing job, customize your resume to highlight relevant experience in public housing, community planning, or housing authority management. Emphasize your skills in compliance, program management, and housing development, using keywords from the job descriptions to align your application with the role.

 

Why Government Housing Jobs Matter

Government housing jobs go beyond traditional employment; they offer a chance to serve communities, promote equality, and provide essential resources for those in need. Employees in these roles are committed to building a more inclusive and equitable society where everyone can access affordable housing.

HUD’s commitment to equal employment opportunity ensures that individuals from all backgrounds, including recent graduates, military spouses, and individuals with disabilities, have the chance to join the ranks of public service. Programs supporting diversity, education, and career transition are essential in maintaining a robust workforce within the federal government and local agencies.

By choosing a career in government housing, you are not just embarking on a job – you’re joining a mission to improve the quality of life for individuals, families, and entire communities.
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Conclusion: Is a Government Housing Career Right for You?

If you’re passionate about public service and want to make a tangible impact on communities, a government housing job could be the perfect fit. Whether you’re interested in community planning, housing policy, or direct engagement with housing programs, there are endless opportunities to grow and make a difference.

Take the first step today by researching job openings, connecting with housing professionals, and developing the skills needed to thrive in this vital field. With government housing jobs, your work can create lasting change, helping build more equitable, sustainable, and vibrant communities for all.

Unlock Government Opportunities with Careers in Government

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