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  • Housing Case Manager

    Des Moines, Iowa United States City of Des Moines, Iowa Full Time $25.30 - $30.19 Hourly Apr 25, 2026
    City of Des Moines Employer:

    City of Des Moines, Iowa

    Des Moines is the capital city and is the commercial, financial, transportation, and governmental hub of Iowa.  Extending over 80 square miles, Des Moines is home to over 212,000 people and the central city of a metropolitan area of approximately 634,000. Des Moines is a vibrant city, intersected by the Des Moines and Raccoon Rivers. Des Moines is a city with many cultural amenities, ease of commuting, Iowa State government, three higher education institutions, good schools, ample shopping, affordable housing, fine dining, great health care, and a stable high-performing local government. It also is the home of the Iowa State Fair and is the host to countless conventions, trade shows, and sporting and entertainment events each year.    

    Job Description

    Distinguishing Features of the Class

    Under administrative supervision performs work of moderate difficulty associated with providing housing assistance to eligible families; performs directly related work as well.

    The principal function of an employee in this class is to provide housing assistance to eligible families with tenant placement in Section 8 and Public Housing in accordance with Department of Housing and Urban Development regulations, City of Des Moines policies and procedures. Performs all tasks necessary in preparation, explanation, and execution of housing assistance, contracts and assisted lease agreements. The work is performed under the direct supervision of the Section 8 Housing Choice Voucher Administrator but leeway is granted for the exercise of independent judgement and initiative. The nature of the work performed requires that an employee in this class establishes and maintains effective working relationships with other City employees, federal and state officials and the public. The principal duties of this class are performed in both a general office environment and at public housing work sites throughout the City.

    Acceptable Experience and Training

    • Graduation from an accredited college or university with a Bachelor's degree in public administration, business administration, social work or related field; and
    • One (1) year of pertinent public housing experience; or
    • Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work. Experience may be exchanged for education at the rate of two (2) years of experience for one (1) year of education.


    College transcripts must be submitted with your application or separately to the City of Des Moines Human Resources Department by email to humanresources @dmgov.org, by fax to 515-237-1680, or by mail or hand delivery to 1200 Locust Street, Des Moines, IA 50309 on or before the application deadline in order to receive credit. Failure to submit transcripts may result in application disqualification.

    Required Special Qualifications

    • Candidates for positions in this class must pass a post-employment offer, background check, physical examination and drug screen.


    Examples of Essential Work (Illustrative Only)

    • Establishes and calculates gross rents; conducts program briefings; assists with family relocations; assists in coordination and accomplishment of necessary dwelling unit inspections; performs activities associated with initiating and accomplishing annual and interim re-certifications for program participants in a timely fashion.
    • Prepares notices of procedures and rent charges; assists in preparing claims for payments of unpaid rent, damages or vacancy loss.
    • Coordinates the issuance of new assistance with the Applications Specialist.
    • Participates in the interviewing, selection, and counseling of all eligible applicants; provides explanation of family obligations and responsibilities under the provisions of the dwelling lease; shows units available for occupancy.
    • Counsels residents in payment of rent, lease violations, and in the proper care and maintenance of the dwelling units; collects rent and other charges owed.
    • Resolves conflicts utilizing other public and private service agencies as necessary.
    • Makes recommendations with respect to policy and procedures.
    • Investigates complaints and/or charges and/or allegations pertaining to program participants; documents all findings resulting from interviews, investigations, and reports received; recommends and processes eviction or termination actions and subsequent forcible entry and detainer actions.
    • Maintains program files, records, and assists in compilation of program statistics and reports.
    • Answers telephone inquiries; receives and replies to routine correspondence; performs other duties as assigned.


    Click here for benefit summary

    Closing Date/Time: 5/8/2026 4:00 PM Central

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Careers in Government Housing: A Path to Community Impact

Careers in Government Housing: A Path to Community Impact

Government housing jobs offer a unique opportunity to contribute to community development by ensuring access to affordable housing. These roles exist across federal, state, and local levels, each with distinct responsibilities that shape urban development, public housing programs, and fair housing initiatives.

 

What Are Government Housing Jobs?

Government housing jobs encompass a range of career opportunities focused on developing, managing, and supporting affordable housing programs. These roles contribute to the mission of providing safe, affordable housing for all, focusing on combating housing inequality and fostering vibrant communities.

Federal agencies like the Department of Housing and Urban Development (HUD) oversee large-scale housing policies, including Public and Indian Housing programs. These programs aim to support individuals and families with low incomes, disabilities, and special needs, ensuring fair housing access for all.

 

Federal Government Housing Roles

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Working in federal government housing positions often involves creating policies, managing programs, and supporting local housing authorities. Typical roles at this level include:

  • Policy Analysts: Develop and assess federal housing policies and analyze their impact on communities and vulnerable populations.
  • Program Managers: Oversee the implementation of federal housing initiatives, ensuring compliance with HUD’s mission and objectives.
  • Grant Administrators: Manage federal funding that supports affordable housing programs, including public and Indian housing.

These federal employees are crucial in ensuring equal opportunity and fair housing nationwide. Positions in HUD and related agencies offer stable, meaningful careers in public service where you can directly impact housing equality.

 

State and Local Government Housing Jobs

Housing agencies implement federal programs at the state and local levels while tailoring solutions to address regional needs. These roles typically offer more direct interaction with communities:

  • Housing Finance Specialists: Manage state-funded affordable housing programs, ensuring compliance with state and federal regulations.
  • Compliance Officers: Ensure local housing developments meet safety, environmental, and legal requirements.
  • Community Planners: Develop urban planning initiatives to create sustainable, affordable housing for future generations.

Local housing authorities are often the first line of support for community members seeking affordable housing. These positions require strong community engagement and an understanding of local housing policies. Public housing managers, community development coordinators, and fair housing investigators are just a few examples of key roles at the local level.

 

The Impact of Government Housing Jobs

Government housing jobs are not just about constructing homes; they involve addressing complex social and economic challenges that directly impact families and communities. Here’s how these jobs make a difference:

  • Alleviating Poverty: Affordable housing allows low-income families to allocate resources to essential needs like education and healthcare, breaking the cycle of poverty.
  • Improving Public Health: Safe housing environments reduce exposure to environmental hazards and provide stability, improving the health and well-being of residents.
  • Boosting Economic Growth: Affordable housing initiatives generate local jobs through construction projects and foster economic stability by allowing residents to contribute to their local economies.
  • Promoting Social Equity: Housing professionals work to eliminate racial and economic segregation by ensuring equal access to affordable housing and promoting community diversity.
  • Reducing Homelessness: Government housing programs, such as emergency shelters and long-term affordable housing projects, provide critical support to reduce homelessness.
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Each of these impacts highlights the broader societal benefits of government housing jobs. Whether working in public service as a program manager or as a compliance officer ensuring safety standards, you are essential in fostering community stability and economic growth.

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How to Start a Career in Government Housing

Pursuing a career in government housing can be incredibly rewarding. There are numerous ways to get started, and various paths are available, from entry-level positions to leadership roles.

1. Educate Yourself on Housing Policies and Programs

Understanding the landscape of affordable housing and the role of agencies like HUD is essential. Resources such as the National Low Income Housing Coalition provide valuable insights into current housing policies and challenges.

2. Identify Your Area of Interest

Government housing jobs span many areas, including policy development, community planning, human resources management, and housing authority leadership. Could you reflect on which aspects of housing resonate with your skills and interests?

3. Gain Relevant Education

Consider degrees in urban planning, public administration, or social work. Specialized programs in housing policy, public finance, or community development can also provide the skills needed to excel in this sector. For recent graduates or military spouses, there are often programs that offer additional support and training for government jobs.

4. Develop Key Skills

Many government housing jobs require expertise in project management, data analysis, and communication. You can build these skills through workshops, internships, or volunteer work with non-profits involved in housing development. Having experience in compliance, community outreach, or urban development can make you a more competitive candidate.

5. Network and Explore Job Opportunities

Networking with professionals in housing agencies can open doors to new opportunities. Organizations like the National Association of Housing and Redevelopment Officials (NAHRO) offer events and memberships that connect you with industry leaders. Setting up job alerts for positions at HUD, city and county housing authorities, and community development organizations will also inform you about openings.

6. Tailor Your Resume and Application

When applying for a government housing job, customize your resume to highlight relevant experience in public housing, community planning, or housing authority management. Emphasize your skills in compliance, program management, and housing development, using keywords from the job descriptions to align your application with the role.

 

Why Government Housing Jobs Matter

Government housing jobs go beyond traditional employment; they offer a chance to serve communities, promote equality, and provide essential resources for those in need. Employees in these roles are committed to building a more inclusive and equitable society where everyone can access affordable housing.

HUD’s commitment to equal employment opportunity ensures that individuals from all backgrounds, including recent graduates, military spouses, and individuals with disabilities, have the chance to join the ranks of public service. Programs supporting diversity, education, and career transition are essential in maintaining a robust workforce within the federal government and local agencies.

By choosing a career in government housing, you are not just embarking on a job – you’re joining a mission to improve the quality of life for individuals, families, and entire communities.
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Conclusion: Is a Government Housing Career Right for You?

If you’re passionate about public service and want to make a tangible impact on communities, a government housing job could be the perfect fit. Whether you’re interested in community planning, housing policy, or direct engagement with housing programs, there are endless opportunities to grow and make a difference.

Take the first step today by researching job openings, connecting with housing professionals, and developing the skills needed to thrive in this vital field. With government housing jobs, your work can create lasting change, helping build more equitable, sustainable, and vibrant communities for all.

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