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  • Public Information Representative, Senior - Housing Department

    San Jose, California United States CITY OF SAN JOSE Full Time $130,472.16 - $158,951.52 Annually Aug 21, 2025
    City of San Jose Employer:

    CITY OF SAN JOSE

    SanJoseCA.gov is the City of San José’s public website, offering information for our community 24/7. The City of San José is a large organization offering a wide variety of services and programs, and the website is intended to make it easier to find information about these services online.The purpose of the City website is to provide information of the City's choosing to the public in order to conduct the City’s business and promote the City's goals as guided by the City Council. The City’s website and the selection of sites to which any of them may be linked are not intended to serve as a forum for free discussion. Ample facilities for free expression are available both on the Internet and in the physical world. Instead, the City’s website is intended to serve the City’s need to make useful and practical information available to residents, businesses, and visitors which facilitates provision of a City service or furthers another specifically articulated purpose of the City.You can search our website by City services, department directory, or by topic. If you are looking for information on City policies and ordinances, try searching the City Council meetings, agendas and minutes database, the City Policy Manual or the Municipal Code. The Mayor’s Office, the City Council, Boards and Commissions, and most City departments and offices are represented on SanJoseCA.gov. You can also find certain City departments and programs via separate websites for Mineta San José International Airport, Police Department, Public Library and Happy Hollow Park & Zoo.You can find more information about City programs, services, and events through CivicCenterTV (Cable Channel 26), by subscribing to City News and Information, and by following us on Facebook, Google+, and Twitter.    

    Apply Now View job Employer Profile

    Job Description

    Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

    The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

    About the Department

    The City of San José Housing Department is a leader in the development of affordable housing. Its mission is to strengthen and revitalize our community through housing and neighborhood investment. With an operating budget of approximately $119 million annually and 112 employees, the Department administers multiple local, state, and federal funds. We are committed to fostering a diverse, inclusive work environment prioritizing social & racial equity and inclusion.

    Position Duties

    The Housing Department is currently seeking to fill 1 full-time senior Public Information Representative vacancy in the Communications Division. Salary range for this classification is: $130,472.16 - $158,951.52. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

    Position Duties:

    The Housing Department is looking for a Senior Public Information Representative. The Housing Department addresses complex societal issues, including homelessness, affordable housing, and fair housing. Our audiences range from ordinary citizens to elected officials, and from nonprofits to advocacy groups. If you want to do meaningful and fulfilling work, utilizing every bit of creativity you possess, then this is the job for you.

    This position will give you the opportunity to make a difference in the lives of real people while you have fun and collaborate with many internal and external stakeholders. Our team needs an individual who is excited to help educate the public about programs, projects and initiatives the City undertakes to address homelessness and make housing more accessible to everyone.

    Please note, fluency in Vietnamese, Spanish, or Mandarin is preferred.

    Within our Communications Team, you will:
    • Play an important role in helping the Housing Department share success stories and tell stories about the Department’s efforts to address homelessness to the public, City Council and a wide range of stakeholders;
    • Provide graphic design services for the entire Department, including signage, brochures, mailers, flyers, and presentations;
    • Develop content for our Department social media channels, website, and SharePoint site;
    • Support public outreach via email ;
    • Develop and publish social media to inform the public of the Department’s accomplishments
    • Create social media strategy aligned with other City departments and housing partners
    • Manage the Department photo library;
    • Manage the Department style guide and ensure all visuals produced by the Department comply with the City brand guidelines;
    • Translate data and statistics in coordination with Department data team about homelessness and affordable housing into relatable content that tells compelling stories via infographics and images;
    • Support multidisciplinary project teams that include policy experts and project managers from within and outside the Housing Department;
    • Produce the Department annual report (e.g., Rent Stabilization Program, Homelessness Response Team);
    • Support the Department language access program and work with the City Manager’s Office to ensure compliance with citywide language access policies.


    Your Mindset and Approach

    • You are open-minded, curious and optimistic.
    • You are agile and can be both scrappy (to move fast) and detail-oriented (to go deep).
    • You have a contagious and positive work ethic.
    • You take on tasks and challenges with high energy and you can be counted on to complete projects on time.
    • You have a passion for storytelling.
    • You have a proven history of working well in team situations and collaborating productively.
    • You are knowledgeable about affordable housing, homelessness, local or state government and/or public policy.


    Minimum Qualifications

    Education:

    Bachelor’s degree from an accredited college or university in the fields of journalism, communications, advertising, marketing, public relations, public administration, or closely related fields.

    Licensing Requirements:
    • Valid California driver’s license may be required.

    Experience: Four (4) years of increasingly responsible public information, marketing, or public relations experience

    Other Qualifications

    The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

    Job Expertise: Demonstrates knowledge of, and experience with, applicable professional/technical principles and practices of communications and public relations, including professional experience in some combination of graphic design, content creation, branding, language accessibility, and website and social media content development.

    -Familiar with best practices in social media, content creation, and data reporting.

    Communication Skills: Effectively convey information and express thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to all ideas and thoughts.

    Collaboration: Develops networks and builds alliances, engages in cross-functional activities.

    Political Skill: In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization.

    Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

    -Can navigate complex, at times, controversial topics calmly and effectively.

    Project Management: Ensures support for projects and implements department's goals and strategic objectives.

    Supervision: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness

    Analytical thinking: Approaches a problem or situation by using a logical, systematic, sequential approach.

    Multi-Tasking: Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

    Social Awareness: Demonstrates the ability to read or sense other people’s emotions and how they influence the situation of interest or concern; demonstrates empathy and organizational awareness.

    Selection Process:

    The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

    If you have questions about the duties of these positions, the selection or hiring processes, please contact Jessica Delgado at Jessica.Delgado@sanjoseca.gov

    Additional Information:

    Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

    You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

    Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

    This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

    Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

    The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

    For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

    In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

    Closing Date/Time: 9/3/2025 11:59 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Careers in Government Housing: A Path to Community Impact

Careers in Government Housing: A Path to Community Impact

Government housing jobs offer a unique opportunity to contribute to community development by ensuring access to affordable housing. These roles exist across federal, state, and local levels, each with distinct responsibilities that shape urban development, public housing programs, and fair housing initiatives.

 

What Are Government Housing Jobs?

Government housing jobs encompass a range of career opportunities focused on developing, managing, and supporting affordable housing programs. These roles contribute to the mission of providing safe, affordable housing for all, focusing on combating housing inequality and fostering vibrant communities.

Federal agencies like the Department of Housing and Urban Development (HUD) oversee large-scale housing policies, including Public and Indian Housing programs. These programs aim to support individuals and families with low incomes, disabilities, and special needs, ensuring fair housing access for all.

 

Federal Government Housing Roles

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Working in federal government housing positions often involves creating policies, managing programs, and supporting local housing authorities. Typical roles at this level include:

  • Policy Analysts: Develop and assess federal housing policies and analyze their impact on communities and vulnerable populations.
  • Program Managers: Oversee the implementation of federal housing initiatives, ensuring compliance with HUD’s mission and objectives.
  • Grant Administrators: Manage federal funding that supports affordable housing programs, including public and Indian housing.

These federal employees are crucial in ensuring equal opportunity and fair housing nationwide. Positions in HUD and related agencies offer stable, meaningful careers in public service where you can directly impact housing equality.

 

State and Local Government Housing Jobs

Housing agencies implement federal programs at the state and local levels while tailoring solutions to address regional needs. These roles typically offer more direct interaction with communities:

  • Housing Finance Specialists: Manage state-funded affordable housing programs, ensuring compliance with state and federal regulations.
  • Compliance Officers: Ensure local housing developments meet safety, environmental, and legal requirements.
  • Community Planners: Develop urban planning initiatives to create sustainable, affordable housing for future generations.

Local housing authorities are often the first line of support for community members seeking affordable housing. These positions require strong community engagement and an understanding of local housing policies. Public housing managers, community development coordinators, and fair housing investigators are just a few examples of key roles at the local level.

 

The Impact of Government Housing Jobs

Government housing jobs are not just about constructing homes; they involve addressing complex social and economic challenges that directly impact families and communities. Here’s how these jobs make a difference:

  • Alleviating Poverty: Affordable housing allows low-income families to allocate resources to essential needs like education and healthcare, breaking the cycle of poverty.
  • Improving Public Health: Safe housing environments reduce exposure to environmental hazards and provide stability, improving the health and well-being of residents.
  • Boosting Economic Growth: Affordable housing initiatives generate local jobs through construction projects and foster economic stability by allowing residents to contribute to their local economies.
  • Promoting Social Equity: Housing professionals work to eliminate racial and economic segregation by ensuring equal access to affordable housing and promoting community diversity.
  • Reducing Homelessness: Government housing programs, such as emergency shelters and long-term affordable housing projects, provide critical support to reduce homelessness.
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Each of these impacts highlights the broader societal benefits of government housing jobs. Whether working in public service as a program manager or as a compliance officer ensuring safety standards, you are essential in fostering community stability and economic growth.

Careers In Government
 

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Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

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How to Start a Career in Government Housing

Pursuing a career in government housing can be incredibly rewarding. There are numerous ways to get started, and various paths are available, from entry-level positions to leadership roles.

1. Educate Yourself on Housing Policies and Programs

Understanding the landscape of affordable housing and the role of agencies like HUD is essential. Resources such as the National Low Income Housing Coalition provide valuable insights into current housing policies and challenges.

2. Identify Your Area of Interest

Government housing jobs span many areas, including policy development, community planning, human resources management, and housing authority leadership. Could you reflect on which aspects of housing resonate with your skills and interests?

3. Gain Relevant Education

Consider degrees in urban planning, public administration, or social work. Specialized programs in housing policy, public finance, or community development can also provide the skills needed to excel in this sector. For recent graduates or military spouses, there are often programs that offer additional support and training for government jobs.

4. Develop Key Skills

Many government housing jobs require expertise in project management, data analysis, and communication. You can build these skills through workshops, internships, or volunteer work with non-profits involved in housing development. Having experience in compliance, community outreach, or urban development can make you a more competitive candidate.

5. Network and Explore Job Opportunities

Networking with professionals in housing agencies can open doors to new opportunities. Organizations like the National Association of Housing and Redevelopment Officials (NAHRO) offer events and memberships that connect you with industry leaders. Setting up job alerts for positions at HUD, city and county housing authorities, and community development organizations will also inform you about openings.

6. Tailor Your Resume and Application

When applying for a government housing job, customize your resume to highlight relevant experience in public housing, community planning, or housing authority management. Emphasize your skills in compliance, program management, and housing development, using keywords from the job descriptions to align your application with the role.

 

Why Government Housing Jobs Matter

Government housing jobs go beyond traditional employment; they offer a chance to serve communities, promote equality, and provide essential resources for those in need. Employees in these roles are committed to building a more inclusive and equitable society where everyone can access affordable housing.

HUD’s commitment to equal employment opportunity ensures that individuals from all backgrounds, including recent graduates, military spouses, and individuals with disabilities, have the chance to join the ranks of public service. Programs supporting diversity, education, and career transition are essential in maintaining a robust workforce within the federal government and local agencies.

By choosing a career in government housing, you are not just embarking on a job – you’re joining a mission to improve the quality of life for individuals, families, and entire communities.
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Conclusion: Is a Government Housing Career Right for You?

If you’re passionate about public service and want to make a tangible impact on communities, a government housing job could be the perfect fit. Whether you’re interested in community planning, housing policy, or direct engagement with housing programs, there are endless opportunities to grow and make a difference.

Take the first step today by researching job openings, connecting with housing professionals, and developing the skills needed to thrive in this vital field. With government housing jobs, your work can create lasting change, helping build more equitable, sustainable, and vibrant communities for all.

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