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  • Deputy Director - Social Services (Family and Children's Services)

    Ukiah, California 95482 United States County of Mendocino, CA Full Time $120,411.20 - $146,390.40 Annually Nov 27, 2024
    County of Mendocino Employer:

    County of Mendocino, CA

    Mendocino County is located north of the San Francisco Bay Area and includes some of the world's most stunning coastline and redwood forests.  Amidst the exquisiteness of the rural geography is a flourishing wine industry.  All of the physical beauty of the county combines to create a unique setting in which some are lucky enough to be able to work and live.  Hiking, fishing, and whale watching are just a few of the outdoor activities found in the area.Created in 1850, the county's population is currently over 90,000.  Ukiah, the county seat, is situated along Highway 101 and located approximately 100 miles north of San Francisco.  It is nestled in the Yokayo Valley in the southern end of the county.  Ukiah serves as a regional hub for services and commerce.Affordable housing is available within the county.  In addition, the area boasts good schools, a variety of cultural events, fine restaurants, shopping, and tasting of some of the finest wines and craft beverages in the world.The County of Mendocino employs approximately 1,200 employees and operates on an annual budget of roughly $235 million.  Service locations are distributed throughout the area to place them as close as possible to the widely dispersed communities of the county.      

    Job Description

    The Position

    The Deputy Director Social Services - Family and Children’s Services incumbent provides executive level leadership, establishes policies and procedures for the effective delivery of programs managed or overseen by the Children and Family Services Division (CFSD) within the California Department of Social Services (CDSS) while maintaining conformity to local standards and needs in collaboration with community partners and resources.

    Under executive direction, the Deputy Director plans, organizes, and directs the overall administrative activities of one or more of the major divisions within the Social Services Department to include administrative services units, employment, eligibility, or social services programs either directly or through subordinate managers.

    Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

    Job Requirements and Minimum Qualifications

    Duties may include, but are not limited to, the following:
    • Develops and implements goals, objectives, policies, procedures and work standards for a division
    • Plans, organizes, coordinates and directs a division in the areas of administration, social services, eligibility or employment; establishing performance levels, communicating goals and performance expectations, and ensuring conformance to established policies and procedures, and standards for quality and timeliness
    • Proposes and manages through, subordinate managers and/or supervisors, the work of division staff; assigns, reviews and evaluates staff and provides materials for their training and professional development; monitors and directs employee relations activities; and provides guidance to subordinate staff regarding personnel matters
    • Evaluates the efficiency and effectiveness of service delivery methods and procedure to communicate to upper management, implements changes to improve productivity and service quality, maximizes effectiveness of program operations, and ensures alignment with the department's mission
    • Serves as an internal technical expert regarding program matters by providing consultation and guidance to staff, subordinate supervisors, managers, executive management, or the Director
    • Prepares and recommends long-term plans for division services and programs; develops specific proposals for action on current and future division services and operations
    • Assesses the need for changes to policies or programs based on initiatives to improve services, new services or program modifications, and opportunities for cross-collaboration of program areas
    • Directs, reviews, and conducts studies to analyze and evaluate needs and services; researches and proposes creation of or revision to County codes, policies, and procedures.
    • Interprets laws and regulations, including new laws and proposed legislation, to determine relevancy to department operations and services, and assesses program compliance with laws and regulations
    • Develops or revises policies or procedures to improve operational efficiency and effectiveness, and assists higher-level management in departmental strategic planning
    • Works collaboratively with personnel of other agencies, community groups, contractors, and other public and private organizations to determine needs for social services, and coordinates shared services or collaborative projects, or the provision of services by contracted agencies
    • Develop and implement revenue enhancement plans based on federal and state forecasts.
    • Assists in development of the budget for assigned programs by preparing cost estimates and projections, and performing ongoing monitoring of expenditures to ensure compliance with budget provisions
    • Provides consultation regarding program, legal, or policy matters to external entities such as County department managers or administrators, State departments, Board of Supervisors, advisory boards, and advocacy groups
    • Ensures that information regarding department services and policies is provided accurately and thoroughly to external parties, and that all complaints are responded to appropriately and in a timely manner
    • May serve as Social Services Director in their absence.
    • Performs other duties as assigned


    MINIMUM QUALIFICATIONS REQUIRED

    Education and Experience:

    EITHER

    Pattern 1: One (1) year of full-time experience performing duties as a Social Services Program Manager, Program Manager, Staff Services Manager, or Senior Staff Services Manager within an Interagency Merit System county;

    Pattern 2: Four (4) years of full-time supervisory experience in employment, eligibility; social service programs; or administrative and staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing in a public social services agency.

    Pattern 3: A Master's degree in Public Administration or Business Administration, Social Work, or from a two year counseling program AND two (2) years of full-time supervisory or managerial experience in employment, eligibility, social service programs; or administrative or staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing in a public social services agency.
    Assignments in Family and Children's Services require:
    Master's degree from an accredited four-year college or university with major coursework in Public or Business Administration, Social Work, Counseling or a closely related field.
    AND
    Five (5) years of full-time progressively responsible professional experience working in a public Child Welfare or Adult Protective Services program, including one (1) year in management or supervisory capacity.

    Licenses and Certifications:
    Valid California Driver’s License

    Knowledge, Skills, and Abilities

    Knowledge of:
    • Program development, administration, and service delivery related to programs in the area(s) of responsibility, which may include employment services, eligibility, and/or social services
    • Federal, state, and local laws, rules, and regulations governing the operation of public social services agencies, including the California Welfare and Institutions Code and the California Department of Social Services Division Regulations
    • Principles of public administration, including intergovernmental relationships affecting delivery of public services
    • Current management and leadership theories, techniques, and applications to ensure that strategies employed in the supervision and oversight of staff are effective and appropriate
    • Planning and scheduling techniques to ensure that timelines and schedules are established appropriately, modified as needed, and adhered to
    • Budgeting principles in order to develop, manage, and/or track budgets, budget allocations, and expenditures

    Ability to:
    • Establish and maintain cooperative working relationships with internal management and staff, and with a variety of external stakeholders
    • Monitor the activities in multiple programs or functions run by different subordinate managers or supervisors to ensure all activities are consistent with established policies and procedures, and the mission of the department
    • Develop solutions to complex problems and issues relating to programs, procedures, and policies
    • Be flexible in adapting to changes in priorities or resources that impact pre-established timelines and courses of action
    • Apply knowledge of laws, regulations, and policies to decision making and problem solving to identify solutions and courses of action that are most appropriate or compliant
    • Analyze and evaluate the impact and effectiveness of programs, procedures, and policies
    • Develop alternate work plans and strategies in response to changing priorities, problems, or setbacks to allow for the completion of projects and work assignments within desired timeframes
    • Develop short-range and long-range plans and schedules in support of operating goals and strategic plans of the department
    • Develop systems and controls to ensure the quality of work performed by staff, and overall quality of services provided
    • Delegate work assignments and appropriate level of responsibility to employees in order to ensure the completion of work assignments and projects
    • Read and understand complex written materials, such as laws, proposed legislation, policies, reports, etc., in order to interpret, explain, and apply
    • Use a personal computer to input data, access information, and create materials and documents using a variety of software applications
    • Communicate verbally, in person or by telephone, clearly and concisely with a variety of audiences on a variety of matters
    • Write to ensure effective and clear communication and proper composition of reports, correspondence, email, and other written communication
    • Review and edit documents written by others to ensure proper format, sentence structure, grammar, and punctuation.
    • While performing the essential functions of this job, the incumbent is frequently required to lift, move, push and pull up to 25 pounds.


    Selection Procedure & Other Important Information

    Important Application Information:
    • It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply.
    • You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
    • Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.
    • Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application.
    • You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character.
    • Application materials are the property of Mendocino County and will not be returned.
    • It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
    • The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified.
    • The provisions of this job bulletin do not constitute an expressed or implied contract.


    Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

    Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request .

    Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

    This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.

    The County of Mendocino is an Equal Opportunity Employer

    This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract.

    SALARY
    Compensation is based on a five-step salary range, with annual merit-based increases within the salary range.

    RETIREMENT
    Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to:
    https://www.mendocinocounty.org/retirement

    HOLIDAYS AND PERSONAL LEAVE
    Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit.

    VACATION
    Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years.

    SICK LEAVE
    Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually.

    MEDICAL, DENTAL, VISION, AND LIFE INSURANCE
    The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance.

    HEALTH INSURANCE
    For the most current information regarding Health Insurance please go to:
    http://www.mendocinocounty.org/hr/ehb

    EMPLOYEE ASSISTANCE PROGRAM
    For the most current information regarding Employee Assistance please go to:
    http://www.mendocinocounty.org/hr/eap

    EMPLOYEE WELLNESS PROGRAM
    For the most current information regarding Employee Wellness please go to:
    http://www.mendocinocounty.org/hr/mcwow

    LABOR CONTRACTS
    For the complete list of most current labor agreements please go to:
    http://www.mendocinocounty.org/hr/labor

    Closing Date/Time: 12/23/2024 12:00 AM Pacific

    Special Instructions

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Government Social Service Jobs: Roles, Skills, & Opportunities

Government Social Service Jobs: Roles, Skills, & Opportunities

Are you searching for a stable career that allows you to make a difference in your community? Government social service jobs offer many opportunities to help improve lives and support public welfare. Whether you’re interested in working with families, veterans, children, or individuals with disabilities, government roles provide meaningful work with long-term employment security.

This guide will explain the key roles in government social services, the qualifications you’ll need, and how to get started on this fulfilling career path.

 

Key Types of Government Social Service Jobs

Government social services span a variety of roles, allowing you to focus on areas that align with your passion and expertise. Here are some of the most common positions you can pursue:

Social Workers:

Social workers are critical in supporting individuals and families facing social, health, or emotional challenges. They conduct assessments, develop treatment plans, and connect clients with vital resources. Social workers can specialize in child welfare, mental health, or healthcare, and many roles are available in agencies like the Veterans Affairs and state departments of human services.

Child Welfare Specialists:

These professionals protect children from abuse and neglect while supporting families in crisis. They are often responsible for investigating reports of child abuse and working toward family reunification when possible. Child welfare specialists may work in foster care, adoption services, and family preservation programs.

Community Outreach Coordinators:

Coordinators bridge the gap between government services and the community, ensuring that vital resources are accessible to those who need them. These professionals organize public events, educate the community about government programs, and gather feedback on improving social services.

Rehabilitation Counselors:

Rehabilitation counselors work with individuals with disabilities, helping them achieve personal and professional goals. They assess clients’ abilities, develop rehabilitation plans, and assist with job placement. Specializations include vocational rehabilitation and substance abuse recovery.

Substance Abuse Counselors:

These counselors provide support to individuals struggling with addiction by offering individual and group therapy, conducting assessments, and developing treatment plans. Substance abuse counselors often work in government-run treatment centers and community health clinics.

Elderly Services Coordinators:

Elderly services coordinators manage programs that help older adults access healthcare, social engagement, and transportation services. They advocate for senior citizens’ rights and ensure their needs are met in a safe and supportive environment.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

Disability Services Specialists:

These specialists ensure equal access and opportunities for individuals with disabilities by advocating for accessibility, coordinating support services, and helping to implement disability policies across government agencies.

 

Education and Qualifications for Government Social Service Jobs

A career in government social services generally requires a combination of education, experience, and relevant certifications. Here’s a breakdown of the typical qualifications needed for various roles:

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Educational Requirements

  • Bachelor’s Degree: Most entry-level positions in government social services require at least a bachelor’s degree in social work, human services, psychology, or public administration. For specific roles, degrees like education or nursing may also be acceptable.
  • Master’s Degree: Advanced positions, such as clinical social work or rehabilitation counseling, typically require a master’s degree. Standard options include a Master of Social Work (MSW), a Master of Public Administration (MPA), or a Master’s in Psychology or Counseling.
  • Doctoral Degree: While rare for most positions, a Ph.D. in Social Work, Public Policy, or Public Administration can benefit those pursuing high-level roles in administrative services, policy-making, or research.

Licenses and Certifications

Certain roles in government social services require specific certifications and licenses:

  • Social Work License: Clinical social work positions often require a Licensed Clinical Social Worker (LCSW) or similar designation. This requires passing an exam after completing an MSW and supervised hours.
  • Counseling Certifications: A Licensed Professional Counselor (LPC) or Licensed Mental Health Counselor (LMHC) certification may be required for roles like substance abuse or mental health counseling.
  • Child Welfare Certification: Some states require additional certification for child welfare specialists, which may include passing an exam after completing specific training.
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Other Key Qualifications

Experience:

Government agencies often value practical experience in addition to formal education. Internships, volunteer work, or entry-level roles in human services can help build your qualifications. For advanced positions, several years of experience may be required.

Language Skills:

Being bilingual, especially in languages other than English, can be a significant asset when working with diverse communities.

Technology Skills:

Many government roles require proficiency in case management software, data analysis, and office tools. Some positions, especially in administrative services, may also require skills in areas like social media management or research.

 

Continuing Education

Government social service professionals must complete continuing education to maintain their licenses or certifications. Agencies like the California Department of Health and the Centers for Disease Control or research organizations like the National Institute of Mental Health may provide training on emerging social services practices and new policies. Staying updated on trends in mental health, family support, and public health is crucial for career growth.

 

Security Clearance

Some government social service jobs, particularly at the federal level or in departments like Veterans Affairs, may require a security clearance. The clearance level depends on the job’s sensitivity, particularly in roles related to national security or handling personal data. Obtaining clearance usually involves a detailed background check.

 

Where to Find Job Opportunities

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Government social service jobs can be found at the city, county, state, and federal levels. Key departments offering these positions include the California Department of Human Services, Veterans Affairs, and local health and human services agencies. You can also search for roles through job boards specific to government jobs, such as USAJobs.gov or state and local government websites.

To streamline your job search, many agencies offer email notifications and the option to click save on job postings that interest you. Explore positions in health, education, and disability services to find the right match for your skills.

 

Conclusion

Government social service jobs provide a rewarding and stable career path for those committed to positively impacting society. Whether you’re interested in working with children, families, veterans, or individuals with disabilities, these roles offer a unique opportunity to support communities and promote social well-being.

With the proper education, certifications, and a commitment to ongoing learning, you can embark on a fulfilling career in government social services. You can explore job opportunities in your area and find a role that aligns with your passion for helping others.

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