Location 2090 Hilltop Circle Roseville, 95747 Description FINAL FILING DATE: Open Until Filled. First cut-off is 5:00 pm on July 24, 2020. Following the first cut-off date, resumes/applications will be screened according to the qualifications outlined below. The most qualified candidates will be invited to interviews tentatively scheduled for Tuesday, August 18, 2020. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and full-time position of Electric Technology Systems Technician in the Electric Department. The normal work schedule is Monday through Friday, 8:00 am -5:00 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. THE CITY The City of Roseville (COR) incorporates the following Core Competencies as part of the City's culture: Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations. Build trust: Ensure honesty and integrity to gain confidence and support of others. Ensure accountability: Take responsibility for the outcomes of one's own work and foster a sense of ownership in others. Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions. Collaborate inclusively: Build effective working partnerships, alliances, and teams. Make quality decisions: Make sound, timely decisions and recommendations. Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities. DEFINITION To perform responsible technical duties in support of electric utility computer operational and control systems, including Supervisory Control and Data Acquisition (SCADA) and Distributed Control System (DCS); and to analyze, design, program, test, install, and maintain a variety of electric utility computer systems. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Electric Technology System Supervisor. EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Perform technical duties in support of electric utility Supervisory Control and Data Acquisition (SCADA) and Distributed Control System (DCS) system software and hardware, including system maintenance and programming. Test, implement, and maintain computer applications and systems related to the electric utility infrastructure systems, including asset/work order, outage tracking, training modules and related work management applications. Maintain the integrity of electric computer security systems; create and maintain user identification, authorizations, system privileges, passwords and perform related tasks. Train users in various system applications and respond to requests for service related to problems/questions; monitor logs and files for possible problems and system failures and take corrective action. Conduct scheduled backup and recovery activities, expediting when appropriate; trouble shoot problems on a system-wide basis; work with vendors and management staff in making changes of a system-wide nature. Develop and implement operational procedures for electric computer hardware and software including network infrastructure to be in compliance with North American Electric Reliability Corporation (NERC) standards. Maintain communication links with outside agencies and contractors. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of : Principles and practices of utility computer systems operations and technical support activities. Supervisory Control and Data Acquisition (SCADA) system architecture, security standards and recovery procedures. Distributed Control System (DCS) system architecture, security standards and recovery procedures. Electric utility network operating systems and protocols. Local Area Networks, and Windows operating systems. NERC security procedures for electric computer systems. Pertinent local, State and Federal laws, ordinances and rules. Ability to : Perform technical support such as network maintenance and system backup and recovery of electric utility computer operational and control systems, including Supervisory Control and Data Acquisition (SCADA) and Distributed Control System (DCS). On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time. Intermittently bend or stoop to install/repair equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 25 pounds or less. Troubleshoot computer system application programming problems at a broad level. Develop and maintain documentation of SCADA/DCS servers, network and applications. Train or instruct on-line users in use of computer equipment and operating procedures. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EXPERIENCE AND TRAINING Experience : Two years of responsible technical experience providing utility computer systems support work, preferably in SCADA (Supervisory Control and Data Acquisition) or DCS (Distributed Control System). AND Training : An Associate's degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university, preferably in computer science, engineering, electronics, or a related field. Two years of additional related work experience can substitute for an Associate's Degree. License or Certificate : Possession of a valid California driver's license by date of appointment. SUPPLEMENTAL QUESTIONNAIRE Your responses to questions 2-4, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. How many years of responsible technical experience do you have providing utility computer systems support work? Less than 2 years 2-5 Years 5-10 Years 10+ Years Describe your work experience with supporting utility specific technologies such as Supervisory Control and Data Acquisition (SCADA), Control System Networks, or Real-time applications. List new technology deployment projects you involved recently including systems, applications, and your roles. Provide a work example of implementing technical controls in order to meet regulatory or cyber security requirements. What are some unique challenges? What would be your ideal working environment? SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant's experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. Benefits For more information regarding the City's benefits, visit our website at here . This position is in IBEW. Special Instructions If you do not have an Associate's Degree and you would like to be considered for an Associate's degree equivalency of 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university you must attach your college transcripts to your application in the space provided. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Jun 27, 2020
Full Time
Location 2090 Hilltop Circle Roseville, 95747 Description FINAL FILING DATE: Open Until Filled. First cut-off is 5:00 pm on July 24, 2020. Following the first cut-off date, resumes/applications will be screened according to the qualifications outlined below. The most qualified candidates will be invited to interviews tentatively scheduled for Tuesday, August 18, 2020. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and full-time position of Electric Technology Systems Technician in the Electric Department. The normal work schedule is Monday through Friday, 8:00 am -5:00 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. THE CITY The City of Roseville (COR) incorporates the following Core Competencies as part of the City's culture: Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations. Build trust: Ensure honesty and integrity to gain confidence and support of others. Ensure accountability: Take responsibility for the outcomes of one's own work and foster a sense of ownership in others. Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions. Collaborate inclusively: Build effective working partnerships, alliances, and teams. Make quality decisions: Make sound, timely decisions and recommendations. Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities. DEFINITION To perform responsible technical duties in support of electric utility computer operational and control systems, including Supervisory Control and Data Acquisition (SCADA) and Distributed Control System (DCS); and to analyze, design, program, test, install, and maintain a variety of electric utility computer systems. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Electric Technology System Supervisor. EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Perform technical duties in support of electric utility Supervisory Control and Data Acquisition (SCADA) and Distributed Control System (DCS) system software and hardware, including system maintenance and programming. Test, implement, and maintain computer applications and systems related to the electric utility infrastructure systems, including asset/work order, outage tracking, training modules and related work management applications. Maintain the integrity of electric computer security systems; create and maintain user identification, authorizations, system privileges, passwords and perform related tasks. Train users in various system applications and respond to requests for service related to problems/questions; monitor logs and files for possible problems and system failures and take corrective action. Conduct scheduled backup and recovery activities, expediting when appropriate; trouble shoot problems on a system-wide basis; work with vendors and management staff in making changes of a system-wide nature. Develop and implement operational procedures for electric computer hardware and software including network infrastructure to be in compliance with North American Electric Reliability Corporation (NERC) standards. Maintain communication links with outside agencies and contractors. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of : Principles and practices of utility computer systems operations and technical support activities. Supervisory Control and Data Acquisition (SCADA) system architecture, security standards and recovery procedures. Distributed Control System (DCS) system architecture, security standards and recovery procedures. Electric utility network operating systems and protocols. Local Area Networks, and Windows operating systems. NERC security procedures for electric computer systems. Pertinent local, State and Federal laws, ordinances and rules. Ability to : Perform technical support such as network maintenance and system backup and recovery of electric utility computer operational and control systems, including Supervisory Control and Data Acquisition (SCADA) and Distributed Control System (DCS). On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time. Intermittently bend or stoop to install/repair equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 25 pounds or less. Troubleshoot computer system application programming problems at a broad level. Develop and maintain documentation of SCADA/DCS servers, network and applications. Train or instruct on-line users in use of computer equipment and operating procedures. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EXPERIENCE AND TRAINING Experience : Two years of responsible technical experience providing utility computer systems support work, preferably in SCADA (Supervisory Control and Data Acquisition) or DCS (Distributed Control System). AND Training : An Associate's degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university, preferably in computer science, engineering, electronics, or a related field. Two years of additional related work experience can substitute for an Associate's Degree. License or Certificate : Possession of a valid California driver's license by date of appointment. SUPPLEMENTAL QUESTIONNAIRE Your responses to questions 2-4, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. How many years of responsible technical experience do you have providing utility computer systems support work? Less than 2 years 2-5 Years 5-10 Years 10+ Years Describe your work experience with supporting utility specific technologies such as Supervisory Control and Data Acquisition (SCADA), Control System Networks, or Real-time applications. List new technology deployment projects you involved recently including systems, applications, and your roles. Provide a work example of implementing technical controls in order to meet regulatory or cyber security requirements. What are some unique challenges? What would be your ideal working environment? SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant's experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. Benefits For more information regarding the City's benefits, visit our website at here . This position is in IBEW. Special Instructions If you do not have an Associate's Degree and you would like to be considered for an Associate's degree equivalency of 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university you must attach your college transcripts to your application in the space provided. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Description Software Services Unit (Position Code 0119) Familiar with Oracle ecosystem? Have knowledge of Oracle APEX? The Valley Water team is looking for someone like you to join their team! Overview: The Senior Information Systems Analyst will serve as the Technical Lead, and Subject Matter Expert providing technical expertise to the Management team and staff members on the design and implementation of Valley Water's (District) most complex and highly integrated systems involving new, unfamiliar, or emerging technologies. In this position, you will participate in and support the Information Technology (IT) Division's goals, objectives, policies, and priorities; modernize and consolidate internal custom applications or replace with commercial off-the-shelf products; streamline application workflows and integrate applications to minimize redundant data entry, locate information easily, and improve data transparency; optimize application systems and strengthen the partnership between IT and business units to improve IT project deliver; and manage vendors and bring in emerging technologies to increase the District's efficiency and effectiveness. This position will act as a business analyst, documenting business requirements, use cases, and translating business requirements to technical requirements. You will recommend business solutions that deliver value to stakeholders, evaluate commercial-off-the-shelf (COTS) solutions using the requirements as guidelines, and work with the business to create data catalogs for critical applications. The Senior Information Systems Analyst will act as a project manager, and lead internal IT projects from beginning to end, and communicate up, down, and across the organization effectively, translate technical language to make it clear to non-technical people, and own the entire software development life cycle. In this position, you must possess a deep understanding of Cloud Computing Technologies such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) as well as the deployment strategies to help decide what set of services is right for the District's needs. Key Responsibilities include, but are not limited to : Evaluate and select appropriate software and suggest integration methods within compliance with District standards and conventions - conduct cost/benefit analysis and prepare justification for new or enhanced modifications. Address and work with vendors' technical supports and business end users to resolve issues and performing root cause analysis. Perform system integration with focus on design and implement integrations for the District's internal and cloud applications using a variety of techniques - web services, API's (Application Programming Interfaces), etc. Create and maintain a data catalog for each critical application developed in-house with Oracle technology (Forms and Reports, APEX). Provide clear and concise technical documentation and internal operating procedures on new or enhanced applications for purpose of user training. Plan implementation and administration of Enterprise software (Enterprise Resource Planning (ERP), Enterprise Content Manage (ECM) and/or Customer Relationship Management (CRM)) - work with vendors and business to align functional and technical design while also demonstrate the solution/proof-of-concept. Participate vendor product selection process - manage and communicate with vendors about Service Level Agreements and Licensing to ensure contractual obligations are tracked and met. Migrate eligible applications developed in house with Oracle based technology to the Cloud with focus on maintenance, enhancement and consolidation of the applications. Improve and apply the best security practice to protect District data. Be a self-starter by bringing new trends innovations in the field of software development and implementation back to the team. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Six (6) years of increasingly responsible software applications programming and analysis. Previous technical lead and project management. Experience with Programming Interface for Enterprise Systems. Experience overseeing activities of assigned staff. Experience in Oracle APEX and PL/SQL. Ideal Skills and Abilities: Plan, schedule, assign, and oversee activities of assigned staff. Lead the development and implementation of third-party solutions and integrate with Valley Water applications, databases and technology platforms. Work closely with business teams to determine desired functionality and take lead role in all stages of the application development life cycle. Work with the application teams to support integration of software. SaaS/Cloud applications leveraging a variety of technologies and methods. Assess system requests that range from defect resolutions, enhancements, and integrations in accordance with established policies and best practice. Inspect and enforce quality control of work developed by team. Effectively troubleshoot system maintenance challenges and software complications. Train others in proper and safe work procedures. Analyze and interpret complex user requirements and develop solutions. Provide technical support for the implementation and maintenance of various software applications. Respond to and identify user needs and determine resolutions. Apply methods and techniques of application design, development, and implementation. Apply a wide variety of computer programming languages. Detect, isolate, and resolve application problems. Analyze and assess the technological needs of Valley Water departments. Evaluate and recommend appropriate technology to meet client needs. Recommend, design, implement, and install computer software applications. Organize and prioritize multiple tasks; set priorities and meet critical time deadlines. Make sound, independent decisions within established policy and procedural guidelines, and according to best practices. Clear and concise written and oral communication. Work independently while establishing and maintaining effective working relationships and providing outstanding customer service with those contacted in the course of work. Ideal Knowledge: Knowledge and expertise of Oracle APEX and PL/SQL. Knowledge of SaaS. Working knowledge with application teams to support integration between on premise and SaaS/Cloud applications. Knowledge of quality control standards of managed application projects. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field. Masters degree in Computer Science is preferred, but not required. Business Analysis certification is preferred, but not required. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license.Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 7/17/2020 11:59 PM Pacific
Jul 12, 2020
Full Time
Description Software Services Unit (Position Code 0119) Familiar with Oracle ecosystem? Have knowledge of Oracle APEX? The Valley Water team is looking for someone like you to join their team! Overview: The Senior Information Systems Analyst will serve as the Technical Lead, and Subject Matter Expert providing technical expertise to the Management team and staff members on the design and implementation of Valley Water's (District) most complex and highly integrated systems involving new, unfamiliar, or emerging technologies. In this position, you will participate in and support the Information Technology (IT) Division's goals, objectives, policies, and priorities; modernize and consolidate internal custom applications or replace with commercial off-the-shelf products; streamline application workflows and integrate applications to minimize redundant data entry, locate information easily, and improve data transparency; optimize application systems and strengthen the partnership between IT and business units to improve IT project deliver; and manage vendors and bring in emerging technologies to increase the District's efficiency and effectiveness. This position will act as a business analyst, documenting business requirements, use cases, and translating business requirements to technical requirements. You will recommend business solutions that deliver value to stakeholders, evaluate commercial-off-the-shelf (COTS) solutions using the requirements as guidelines, and work with the business to create data catalogs for critical applications. The Senior Information Systems Analyst will act as a project manager, and lead internal IT projects from beginning to end, and communicate up, down, and across the organization effectively, translate technical language to make it clear to non-technical people, and own the entire software development life cycle. In this position, you must possess a deep understanding of Cloud Computing Technologies such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) as well as the deployment strategies to help decide what set of services is right for the District's needs. Key Responsibilities include, but are not limited to : Evaluate and select appropriate software and suggest integration methods within compliance with District standards and conventions - conduct cost/benefit analysis and prepare justification for new or enhanced modifications. Address and work with vendors' technical supports and business end users to resolve issues and performing root cause analysis. Perform system integration with focus on design and implement integrations for the District's internal and cloud applications using a variety of techniques - web services, API's (Application Programming Interfaces), etc. Create and maintain a data catalog for each critical application developed in-house with Oracle technology (Forms and Reports, APEX). Provide clear and concise technical documentation and internal operating procedures on new or enhanced applications for purpose of user training. Plan implementation and administration of Enterprise software (Enterprise Resource Planning (ERP), Enterprise Content Manage (ECM) and/or Customer Relationship Management (CRM)) - work with vendors and business to align functional and technical design while also demonstrate the solution/proof-of-concept. Participate vendor product selection process - manage and communicate with vendors about Service Level Agreements and Licensing to ensure contractual obligations are tracked and met. Migrate eligible applications developed in house with Oracle based technology to the Cloud with focus on maintenance, enhancement and consolidation of the applications. Improve and apply the best security practice to protect District data. Be a self-starter by bringing new trends innovations in the field of software development and implementation back to the team. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Six (6) years of increasingly responsible software applications programming and analysis. Previous technical lead and project management. Experience with Programming Interface for Enterprise Systems. Experience overseeing activities of assigned staff. Experience in Oracle APEX and PL/SQL. Ideal Skills and Abilities: Plan, schedule, assign, and oversee activities of assigned staff. Lead the development and implementation of third-party solutions and integrate with Valley Water applications, databases and technology platforms. Work closely with business teams to determine desired functionality and take lead role in all stages of the application development life cycle. Work with the application teams to support integration of software. SaaS/Cloud applications leveraging a variety of technologies and methods. Assess system requests that range from defect resolutions, enhancements, and integrations in accordance with established policies and best practice. Inspect and enforce quality control of work developed by team. Effectively troubleshoot system maintenance challenges and software complications. Train others in proper and safe work procedures. Analyze and interpret complex user requirements and develop solutions. Provide technical support for the implementation and maintenance of various software applications. Respond to and identify user needs and determine resolutions. Apply methods and techniques of application design, development, and implementation. Apply a wide variety of computer programming languages. Detect, isolate, and resolve application problems. Analyze and assess the technological needs of Valley Water departments. Evaluate and recommend appropriate technology to meet client needs. Recommend, design, implement, and install computer software applications. Organize and prioritize multiple tasks; set priorities and meet critical time deadlines. Make sound, independent decisions within established policy and procedural guidelines, and according to best practices. Clear and concise written and oral communication. Work independently while establishing and maintaining effective working relationships and providing outstanding customer service with those contacted in the course of work. Ideal Knowledge: Knowledge and expertise of Oracle APEX and PL/SQL. Knowledge of SaaS. Working knowledge with application teams to support integration between on premise and SaaS/Cloud applications. Knowledge of quality control standards of managed application projects. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field. Masters degree in Computer Science is preferred, but not required. Business Analysis certification is preferred, but not required. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license.Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 7/17/2020 11:59 PM Pacific
Description Software Services Unit (Position Code 0118) Familiar with Oracle ecosystem? Have knowledge of Oracle APEX? The Valley Water team is looking for someone like you to join their team! Overview: The Information Systems Analyst II (ISA II) will develop web applications, support and enhance existing custom applications using Oracle Application Express (Oracle APEX), PL/SQL, and Web Services. They will work with a diverse group of users to support our team through troubleshooting and resolving production issues. Responsibilities include documenting system builds and application configurations as needed. The ISA II will also be assigned to manage enterprise content management and/or customer relationship management applications. Additional responsibilities may include supporting Valley Water's (District) websites and web forms in Drupal. Key Responsibilities include but are not limited to : Perform a variety of professional level duties in the development, installation, coding, integration, documentation, testing, and maintenance of business systems and database applications. Provide consultation, technical support and advice on project direction and feasibility. Provide analysis and recommendations for modifying procedures, developing technical strategies and workable solutions that meets the need of the business. Design and produce cartographic products based on requests by District staff. Monitor, administer, and troubleshoot the operation of employee and public Content Management Systems (CMS) ensuring the websites are working properly and available to District employees and the public. Maintain web system performance by performing system monitoring and analysis on web servers; create system accounts and provide access to users. Install CMS modules designed to perform functions required by user. Troubleshoot website issues and inconsistencies. Provide user training for various software, hardware, and activities, such as training content users for the District's website. Manage and conduct server maintenance for internet and intranet servers. Build and implement web-enabled database applications. Develop and maintain web-related systems documentation. Design, write, and execute programs in a variety of programming environments. Design input and output related forms - including screens, data storage records, forms, and reports based on existing or proposed manual and computer requirements. Develop and update written technical documentation, internal operating procedures and user and instructional manuals. Conduct training programs on new or enhanced applications. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Three (3) years of business systems, webmaster, and/or software development and analysis experience. The ideal candidate will have experience in PL/SQL. The ideal candidate will have a solid background of Oracle in Windows and Linux with exceptional analytical and problem-solving skills combined with a passion for technology and drive for success. Experience with Salesforce is a plus. Experience with Drupal is a plus. Ideal Skills and Abilities: Demonstrable experience recommending, designing, implementing, and installing computer software applications. Knowledge of installation, troubleshooting, and upgrading information systems applications involving Oracle APEX and PL/SQL. Previous experience with designing, installing, testing, implementing and maintaining internet and intranet web sites and related applications. Expertise with upgrading and configuring web servers to optimize applications. Have knowledge of implementing processes for CRM/ECM. Ideal Knowledge: Candidate should have knowledge in methods and techniques of application development, design, and programming. Principles and procedures of quality assurance and security related to computer, and information systems. Principles and practices of computer programming. Principles of database management. Comfortable with PL/SQL inquiry. Standard graphics mark-up languages, programming languages and tools related to Internet systems. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of applications dealing with system information. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, or a related field. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 7/17/2020 11:59 PM Pacific
Jul 12, 2020
Full Time
Description Software Services Unit (Position Code 0118) Familiar with Oracle ecosystem? Have knowledge of Oracle APEX? The Valley Water team is looking for someone like you to join their team! Overview: The Information Systems Analyst II (ISA II) will develop web applications, support and enhance existing custom applications using Oracle Application Express (Oracle APEX), PL/SQL, and Web Services. They will work with a diverse group of users to support our team through troubleshooting and resolving production issues. Responsibilities include documenting system builds and application configurations as needed. The ISA II will also be assigned to manage enterprise content management and/or customer relationship management applications. Additional responsibilities may include supporting Valley Water's (District) websites and web forms in Drupal. Key Responsibilities include but are not limited to : Perform a variety of professional level duties in the development, installation, coding, integration, documentation, testing, and maintenance of business systems and database applications. Provide consultation, technical support and advice on project direction and feasibility. Provide analysis and recommendations for modifying procedures, developing technical strategies and workable solutions that meets the need of the business. Design and produce cartographic products based on requests by District staff. Monitor, administer, and troubleshoot the operation of employee and public Content Management Systems (CMS) ensuring the websites are working properly and available to District employees and the public. Maintain web system performance by performing system monitoring and analysis on web servers; create system accounts and provide access to users. Install CMS modules designed to perform functions required by user. Troubleshoot website issues and inconsistencies. Provide user training for various software, hardware, and activities, such as training content users for the District's website. Manage and conduct server maintenance for internet and intranet servers. Build and implement web-enabled database applications. Develop and maintain web-related systems documentation. Design, write, and execute programs in a variety of programming environments. Design input and output related forms - including screens, data storage records, forms, and reports based on existing or proposed manual and computer requirements. Develop and update written technical documentation, internal operating procedures and user and instructional manuals. Conduct training programs on new or enhanced applications. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Three (3) years of business systems, webmaster, and/or software development and analysis experience. The ideal candidate will have experience in PL/SQL. The ideal candidate will have a solid background of Oracle in Windows and Linux with exceptional analytical and problem-solving skills combined with a passion for technology and drive for success. Experience with Salesforce is a plus. Experience with Drupal is a plus. Ideal Skills and Abilities: Demonstrable experience recommending, designing, implementing, and installing computer software applications. Knowledge of installation, troubleshooting, and upgrading information systems applications involving Oracle APEX and PL/SQL. Previous experience with designing, installing, testing, implementing and maintaining internet and intranet web sites and related applications. Expertise with upgrading and configuring web servers to optimize applications. Have knowledge of implementing processes for CRM/ECM. Ideal Knowledge: Candidate should have knowledge in methods and techniques of application development, design, and programming. Principles and procedures of quality assurance and security related to computer, and information systems. Principles and practices of computer programming. Principles of database management. Comfortable with PL/SQL inquiry. Standard graphics mark-up languages, programming languages and tools related to Internet systems. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of applications dealing with system information. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, or a related field. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 7/17/2020 11:59 PM Pacific
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Notes to Applicants Austin Energy seeks an IT Manager to oversee the tactical and daily operational management of staff reporting within the Technology Control Center Service Desk and the Device Management Site Support teams. This position ensures that the key IT processes of request fulfillment and incident management are consistently aligned with other IT teams by providing around-the-clock first-tier and second-tier support, including primary after-hour coverage. Additionally, this position is responsible for managing the licensing and governance for infrastructure within the Service Desk and Site Support organization. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov IMPORTANT INFORMATION : • To be considered, all relevant employment information must be included in your on-line application. Any information not included in your on-line application will not be considered. • Describe your specific experience for each position. • You must use "N/A" for fields that are not applicable. • Starting salary will be based on overall relevant experience from your employment application. • Supplemental information or changes to your application will not be accepted after the job posting closes. • The responses to the supplemental questions inquiring about experience should be reflected on your application. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10-year criminal history background check. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT . Pay Range $42.31 - $56.06 Hours Monday through Friday. 8 a.m. to 5 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 07/26/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Dr, Austin, TX 78741 (SCC) Preferred Qualifications Experience leading a service desk function responsible for around-the-clock coverage Experience with the ITIL request fulfillment and incident management processes Experience leading a multi-site device management function Experience working with an IT management and administration solutions from vendors such as ServiceNow and Microsoft Experience working within a regulated industry such as an electric utility Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the position are graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet each the minimum qualifications? Yes No * Please describe how you meet the minimum qualifications. Provide detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * How many years of experience do you have leading a service desk function responsible for around-the-clock coverage? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience leading a service desk function responsible for around-the-clock coverage. (Open Ended Question) * How many years of experience do you have with the ITIL request fulfillment and incident management processes? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience with the ITIL request fulfillment and incident management processes. (Open Ended Question) * How many years of experience do you have leading device management across multiple sites? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience with leading device management across multiple sites. (Open Ended Question) * How many years of experience do you have working with IT management and administration technologies from vendors such as ServiceNow and Microsoft? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience working with IT management and administration technologies from vendors such as ServiceNow and Microsoft. (Open Ended Question) * How many years of experience do you have working within a regulated industry such as an electric utility? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience working within a regulated industry such as an electric utility. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Jul 11, 2020
Full Time
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Notes to Applicants Austin Energy seeks an IT Manager to oversee the tactical and daily operational management of staff reporting within the Technology Control Center Service Desk and the Device Management Site Support teams. This position ensures that the key IT processes of request fulfillment and incident management are consistently aligned with other IT teams by providing around-the-clock first-tier and second-tier support, including primary after-hour coverage. Additionally, this position is responsible for managing the licensing and governance for infrastructure within the Service Desk and Site Support organization. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov IMPORTANT INFORMATION : • To be considered, all relevant employment information must be included in your on-line application. Any information not included in your on-line application will not be considered. • Describe your specific experience for each position. • You must use "N/A" for fields that are not applicable. • Starting salary will be based on overall relevant experience from your employment application. • Supplemental information or changes to your application will not be accepted after the job posting closes. • The responses to the supplemental questions inquiring about experience should be reflected on your application. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10-year criminal history background check. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT . Pay Range $42.31 - $56.06 Hours Monday through Friday. 8 a.m. to 5 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 07/26/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Dr, Austin, TX 78741 (SCC) Preferred Qualifications Experience leading a service desk function responsible for around-the-clock coverage Experience with the ITIL request fulfillment and incident management processes Experience leading a multi-site device management function Experience working with an IT management and administration solutions from vendors such as ServiceNow and Microsoft Experience working within a regulated industry such as an electric utility Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the position are graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet each the minimum qualifications? Yes No * Please describe how you meet the minimum qualifications. Provide detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * How many years of experience do you have leading a service desk function responsible for around-the-clock coverage? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience leading a service desk function responsible for around-the-clock coverage. (Open Ended Question) * How many years of experience do you have with the ITIL request fulfillment and incident management processes? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience with the ITIL request fulfillment and incident management processes. (Open Ended Question) * How many years of experience do you have leading device management across multiple sites? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience with leading device management across multiple sites. (Open Ended Question) * How many years of experience do you have working with IT management and administration technologies from vendors such as ServiceNow and Microsoft? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience working with IT management and administration technologies from vendors such as ServiceNow and Microsoft. (Open Ended Question) * How many years of experience do you have working within a regulated industry such as an electric utility? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience working within a regulated industry such as an electric utility. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THE IDEAL CANDIDATE This position is within the IT Oracle CC&B (Customer Care and Billing) application support group of the Department of Information Technology and is responsible for the application development, technical management, and support of enterprise applications using various technologies. The position requires specialized skills and technical knowledge of object-oriented programming, as well as database and programming. The incumbent is expected to work closely with business analysts, end-users, and business stakeholders and be able to drive projects independently with minimal supervision/direction. In addition, the ideal candidate is expected to work on very tight timelines and with competing priorities. These are highly technical positions that provide a wide range of application development related duties, technical support, and day-to-day operational oversight for division responsibilities. This position manages system stabilization efforts, system enhancements/upgrades, and integration initiatives for supporting the Department of Utility’s business processes. Desirable experiences and skills: • Three years of general experience working for a public Utility entity • Five years of expertise with Oracle Database • Three years of development experiences in Oracle Utility platform, Customer Care and Billing (CC&B version 2.6 or later), Oracle Utility Framework 4 or higher (Config Tools, and Java) • Three years of experiences with JAVA programming preferred in an Oracle CC&B environment • Familiar with CC&B OUAF administration, Batch processing, CCB business functions, UC4/Automic Job Scheduler, external interfaces to Cityworks, Weblogic platform, Eclipse IDE and package migration a plus • Knowledge of Web Services (SOAP, REST), Microsoft Power BI, ETLS tools (Microsoft SQL Data tools, Talend ETL tools), Microsoft SQL Server Database, Linux shell scripts, Python scripts, Java scripts, XML and HTML. • Know how to write technical documents • Experience in SDLC (requirements, design, development, unit test, UAT, migration, etc.) and be able to work in a team environment • Excellent communication skills, self-motivated, team player and can be available after office hours. Under general supervision, the Senior Applications Developer performs a variety of professional, technical, and analytical duties involving requirements analysis, design, development, testing, implementation, administration and support of new and existing small and large scale systems and databases in a multi-platform environment that includes mainframe, client server, distributed and web based systems. DISTINGUISHING CHARACTERISTICS This is an advanced journey-professional classification populated with multiple incumbents. The Senior Applications Developer's work involves advanced concepts in the performance of their duties. The incumbents in this classification may provide oversight to other Applications Developers. The Senior Applications Developer is distinguished from that of the Applications Developer classification by the increased degree of difficulty of the work assignments, the greater level of business and technical knowledge required to perform the tasks and the potential consequences of errors by the incumbent. The work of this classification is distinguished from that of the Principal Applications Developer classification in that the latter classification is the highest level technical expert. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by an Information Technology Supervisor or other high-level manager. The Senior Applications Developer does not supervise. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES Plans and manages information technology related projects involving critical applications, large systems and sophisticated processes. Provides team leadership, guidance, business, and technical expertise on assigned projects involving citywide computer systems. Designs and/or creates database structures, data migration/conversion techniques for system(s) conversions or upgrades. Monitors and tunes databases in order to obtain optimum performance. Applies analytical and advanced design techniques in developing new programs or systems or modifying existing ones. Codes and/or tests programs and resolve related problems in large, complex systems. Provides technical guidance to lower-level IT personnel and contractors through training, mentoring, and coaching. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principals and concepts of business process and software design; relational and distributed database technology; networks and communications; and project management. Software development methodologies and life cycles. Current trends in information technology software, business systems, hardware, networks, and communications. Commonly used programming languages, databases, and operating systems on multiple hardware platforms. Commercially available software, and application evaluation techniques. Applications development and structured analysis methods; data modeling theory and methods; disaster planning and recovery techniques; debugging and error detection. Software applications such as finance, human resources, utility billing, geographical information systems, and permitting. Advanced level form, screen, and report design techniques. Skill in: The use of design and testing tools and methodologies Project Management and planning tools The use of various desktop tools A variety of complex programming languages, databases and operating systems on multiple hardware platforms The appropriate use of relational and distributed database technology Maintaining good working relationships with a variety of city staff at all levels Ability to: Communicate effectively orally and in written format in a variety of situations and formats; make group presentations Analyze and develop logical solutions and alternatives to problems Train others; coordinate and facilitate work with others Carry out multiple tasks, projects, and various other resources simultaneously EXPERIENCE AND EDUCATION Education: Possession of a Bachelor's degree from an accredited college or university in Computer Science, Information Technology or a related field. AND Experience: Five years professional experience in information technology in a multi-platform environment doing one or more of the following: application development, database management, GIS programming, system analysis/development, and website design/development, project management. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline . If submitting in person or via fax/email, please include your name andJob #001812-20-IT-3on your documents. Unofficial documents and/or copies are acceptable.Important note: Applications will be rejected without proof of education. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the final filing deadline . SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Office by the final filing deadline : Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section.Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application, emailed to employment@cityofsacramento.org , delivered in person, or sent to the Employment Office by fax or mail by the final filing deadline . 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire: Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee of further advancement in the selection process. 3. Screening Committee: (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process : Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire:Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.
Jul 11, 2020
Full Time
THE POSITION THE IDEAL CANDIDATE This position is within the IT Oracle CC&B (Customer Care and Billing) application support group of the Department of Information Technology and is responsible for the application development, technical management, and support of enterprise applications using various technologies. The position requires specialized skills and technical knowledge of object-oriented programming, as well as database and programming. The incumbent is expected to work closely with business analysts, end-users, and business stakeholders and be able to drive projects independently with minimal supervision/direction. In addition, the ideal candidate is expected to work on very tight timelines and with competing priorities. These are highly technical positions that provide a wide range of application development related duties, technical support, and day-to-day operational oversight for division responsibilities. This position manages system stabilization efforts, system enhancements/upgrades, and integration initiatives for supporting the Department of Utility’s business processes. Desirable experiences and skills: • Three years of general experience working for a public Utility entity • Five years of expertise with Oracle Database • Three years of development experiences in Oracle Utility platform, Customer Care and Billing (CC&B version 2.6 or later), Oracle Utility Framework 4 or higher (Config Tools, and Java) • Three years of experiences with JAVA programming preferred in an Oracle CC&B environment • Familiar with CC&B OUAF administration, Batch processing, CCB business functions, UC4/Automic Job Scheduler, external interfaces to Cityworks, Weblogic platform, Eclipse IDE and package migration a plus • Knowledge of Web Services (SOAP, REST), Microsoft Power BI, ETLS tools (Microsoft SQL Data tools, Talend ETL tools), Microsoft SQL Server Database, Linux shell scripts, Python scripts, Java scripts, XML and HTML. • Know how to write technical documents • Experience in SDLC (requirements, design, development, unit test, UAT, migration, etc.) and be able to work in a team environment • Excellent communication skills, self-motivated, team player and can be available after office hours. Under general supervision, the Senior Applications Developer performs a variety of professional, technical, and analytical duties involving requirements analysis, design, development, testing, implementation, administration and support of new and existing small and large scale systems and databases in a multi-platform environment that includes mainframe, client server, distributed and web based systems. DISTINGUISHING CHARACTERISTICS This is an advanced journey-professional classification populated with multiple incumbents. The Senior Applications Developer's work involves advanced concepts in the performance of their duties. The incumbents in this classification may provide oversight to other Applications Developers. The Senior Applications Developer is distinguished from that of the Applications Developer classification by the increased degree of difficulty of the work assignments, the greater level of business and technical knowledge required to perform the tasks and the potential consequences of errors by the incumbent. The work of this classification is distinguished from that of the Principal Applications Developer classification in that the latter classification is the highest level technical expert. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by an Information Technology Supervisor or other high-level manager. The Senior Applications Developer does not supervise. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES Plans and manages information technology related projects involving critical applications, large systems and sophisticated processes. Provides team leadership, guidance, business, and technical expertise on assigned projects involving citywide computer systems. Designs and/or creates database structures, data migration/conversion techniques for system(s) conversions or upgrades. Monitors and tunes databases in order to obtain optimum performance. Applies analytical and advanced design techniques in developing new programs or systems or modifying existing ones. Codes and/or tests programs and resolve related problems in large, complex systems. Provides technical guidance to lower-level IT personnel and contractors through training, mentoring, and coaching. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principals and concepts of business process and software design; relational and distributed database technology; networks and communications; and project management. Software development methodologies and life cycles. Current trends in information technology software, business systems, hardware, networks, and communications. Commonly used programming languages, databases, and operating systems on multiple hardware platforms. Commercially available software, and application evaluation techniques. Applications development and structured analysis methods; data modeling theory and methods; disaster planning and recovery techniques; debugging and error detection. Software applications such as finance, human resources, utility billing, geographical information systems, and permitting. Advanced level form, screen, and report design techniques. Skill in: The use of design and testing tools and methodologies Project Management and planning tools The use of various desktop tools A variety of complex programming languages, databases and operating systems on multiple hardware platforms The appropriate use of relational and distributed database technology Maintaining good working relationships with a variety of city staff at all levels Ability to: Communicate effectively orally and in written format in a variety of situations and formats; make group presentations Analyze and develop logical solutions and alternatives to problems Train others; coordinate and facilitate work with others Carry out multiple tasks, projects, and various other resources simultaneously EXPERIENCE AND EDUCATION Education: Possession of a Bachelor's degree from an accredited college or university in Computer Science, Information Technology or a related field. AND Experience: Five years professional experience in information technology in a multi-platform environment doing one or more of the following: application development, database management, GIS programming, system analysis/development, and website design/development, project management. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline . If submitting in person or via fax/email, please include your name andJob #001812-20-IT-3on your documents. Unofficial documents and/or copies are acceptable.Important note: Applications will be rejected without proof of education. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the final filing deadline . SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Office by the final filing deadline : Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section.Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application, emailed to employment@cityofsacramento.org , delivered in person, or sent to the Employment Office by fax or mail by the final filing deadline . 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire: Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee of further advancement in the selection process. 3. Screening Committee: (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process : Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire:Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THE IDEAL CANDIDATE These positions are located within the Enterprise Applications Division of the Department of Information Technology and is responsible for the application development, technical management, and support of PeopleSoft Enterprise Resource Planning system. The position requires technical knowledge of PeopleSoft Financials and/or PeopleSoft Human Capital Management. The incumbents are expected to work closely with end-users and business stakeholders and be able to drive projects independently with minimal supervision/direction. The Senior Application Developer’s work in this position is responsible for the application development, technical management, and support of the PeopleSoft based Enterprise Resource Planning systems that host City’s Financial and Human Resources operations. The position requires specialized skill and technical knowledge in PeopleSoft architecture, development tools and applications. The incumbent is expected to work closely with end users and business stakeholders. In addition, the ideal candidate is expected to work on very tight timelines and with competing priorities and possess the following skills: • Experience in PeopleTools 8.54 and above • Experience in reporting tools such as PS Query, SQR and BI Publisher • Experience in supporting multiple modules within PeopleSoft applications • PeopleSoft Fluid experience • Understanding of PeopleSoft Administration and upgrade process Under general supervision, the Senior Applications Developer performs a variety of professional, technical, and analytical duties involving requirements analysis, design, development, testing, implementation, administration and support of new and existing small and large scale systems and databases in a multi-platform environment that includes mainframe, client server, distributed and web based systems. DISTINGUISHING CHARACTERISTICS This is an advanced journey-professional classification populated with multiple incumbents. The Senior Applications Developer's work involves advanced concepts in the performance of their duties. The incumbents in this classification may provide oversight to other Applications Developers. The Senior Applications Developer is distinguished from that of the Applications Developer classification by the increased degree of difficulty of the work assignments, the greater level of business and technical knowledge required to perform the tasks and the potential consequences of errors by the incumbent. The work of this classification is distinguished from that of the Principal Applications Developer classification in that the latter classification is the highest level technical expert. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by an Information Technology Supervisor or other high-level manager. The Senior Applications Developer does not supervise. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES Plans and manages information technology related projects involving critical applications, large systems and sophisticated processes. Provides team leadership, guidance, business, and technical expertise on assigned projects involving citywide computer systems. Designs and/or creates database structures, data migration/conversion techniques for system(s) conversions or upgrades. Monitors and tunes databases in order to obtain optimum performance. Applies analytical and advanced design techniques in developing new programs or systems or modifying existing ones. Codes and/or tests programs and resolve related problems in large, complex systems. Provides technical guidance to lower-level IT personnel and contractors through training, mentoring, and coaching. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principals and concepts of business process and software design; relational and distributed database technology; networks and communications; and project management. Software development methodologies and life cycles. Current trends in information technology software, business systems, hardware, networks, and communications. Commonly used programming languages, databases, and operating systems on multiple hardware platforms. Commercially available software, and application evaluation techniques. Applications development and structured analysis methods; data modeling theory and methods; disaster planning and recovery techniques; debugging and error detection. Software applications such as finance, human resources, utility billing, geographical information systems, and permitting. Advanced level form, screen, and report design techniques. Skill in: The use of design and testing tools and methodologies Project Management and planning tools The use of various desktop tools A variety of complex programming languages, databases and operating systems on multiple hardware platforms The appropriate use of relational and distributed database technology Maintaining good working relationships with a variety of city staff at all levels Ability to: Communicate effectively orally and in written format in a variety of situations and formats; make group presentations Analyze and develop logical solutions and alternatives to problems Train others; coordinate and facilitate work with others Carry out multiple tasks, projects, and various other resources simultaneously EXPERIENCE AND EDUCATION Education: Possession of a Bachelor's degree from an accredited college or university in Computer Science, Information Technology or a related field. AND Experience: Five years professional experience in information technology in a multi-platform environment doing one or more of the following: application development, database management, GIS programming, system analysis/development, and website design/development, project management. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline . If submitting in person or via fax/email, please include your name and Job #001812-IT-20-4 on your documents. Unofficial documents and/or copies are acceptable. Important note: Applications will be rejected without proof of education. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the final filing deadline . SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Office by the final filing deadline : Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section.Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application, emailed to employment@cityofsacramento.org , delivered in person, or sent to the Employment Office by fax or mail by the final filing deadline . 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire: Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee of further advancement in the selection process. 3. Screening Committee: (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process : Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire:Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.
Jul 11, 2020
Full Time
THE POSITION THE IDEAL CANDIDATE These positions are located within the Enterprise Applications Division of the Department of Information Technology and is responsible for the application development, technical management, and support of PeopleSoft Enterprise Resource Planning system. The position requires technical knowledge of PeopleSoft Financials and/or PeopleSoft Human Capital Management. The incumbents are expected to work closely with end-users and business stakeholders and be able to drive projects independently with minimal supervision/direction. The Senior Application Developer’s work in this position is responsible for the application development, technical management, and support of the PeopleSoft based Enterprise Resource Planning systems that host City’s Financial and Human Resources operations. The position requires specialized skill and technical knowledge in PeopleSoft architecture, development tools and applications. The incumbent is expected to work closely with end users and business stakeholders. In addition, the ideal candidate is expected to work on very tight timelines and with competing priorities and possess the following skills: • Experience in PeopleTools 8.54 and above • Experience in reporting tools such as PS Query, SQR and BI Publisher • Experience in supporting multiple modules within PeopleSoft applications • PeopleSoft Fluid experience • Understanding of PeopleSoft Administration and upgrade process Under general supervision, the Senior Applications Developer performs a variety of professional, technical, and analytical duties involving requirements analysis, design, development, testing, implementation, administration and support of new and existing small and large scale systems and databases in a multi-platform environment that includes mainframe, client server, distributed and web based systems. DISTINGUISHING CHARACTERISTICS This is an advanced journey-professional classification populated with multiple incumbents. The Senior Applications Developer's work involves advanced concepts in the performance of their duties. The incumbents in this classification may provide oversight to other Applications Developers. The Senior Applications Developer is distinguished from that of the Applications Developer classification by the increased degree of difficulty of the work assignments, the greater level of business and technical knowledge required to perform the tasks and the potential consequences of errors by the incumbent. The work of this classification is distinguished from that of the Principal Applications Developer classification in that the latter classification is the highest level technical expert. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by an Information Technology Supervisor or other high-level manager. The Senior Applications Developer does not supervise. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES Plans and manages information technology related projects involving critical applications, large systems and sophisticated processes. Provides team leadership, guidance, business, and technical expertise on assigned projects involving citywide computer systems. Designs and/or creates database structures, data migration/conversion techniques for system(s) conversions or upgrades. Monitors and tunes databases in order to obtain optimum performance. Applies analytical and advanced design techniques in developing new programs or systems or modifying existing ones. Codes and/or tests programs and resolve related problems in large, complex systems. Provides technical guidance to lower-level IT personnel and contractors through training, mentoring, and coaching. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principals and concepts of business process and software design; relational and distributed database technology; networks and communications; and project management. Software development methodologies and life cycles. Current trends in information technology software, business systems, hardware, networks, and communications. Commonly used programming languages, databases, and operating systems on multiple hardware platforms. Commercially available software, and application evaluation techniques. Applications development and structured analysis methods; data modeling theory and methods; disaster planning and recovery techniques; debugging and error detection. Software applications such as finance, human resources, utility billing, geographical information systems, and permitting. Advanced level form, screen, and report design techniques. Skill in: The use of design and testing tools and methodologies Project Management and planning tools The use of various desktop tools A variety of complex programming languages, databases and operating systems on multiple hardware platforms The appropriate use of relational and distributed database technology Maintaining good working relationships with a variety of city staff at all levels Ability to: Communicate effectively orally and in written format in a variety of situations and formats; make group presentations Analyze and develop logical solutions and alternatives to problems Train others; coordinate and facilitate work with others Carry out multiple tasks, projects, and various other resources simultaneously EXPERIENCE AND EDUCATION Education: Possession of a Bachelor's degree from an accredited college or university in Computer Science, Information Technology or a related field. AND Experience: Five years professional experience in information technology in a multi-platform environment doing one or more of the following: application development, database management, GIS programming, system analysis/development, and website design/development, project management. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline . If submitting in person or via fax/email, please include your name and Job #001812-IT-20-4 on your documents. Unofficial documents and/or copies are acceptable. Important note: Applications will be rejected without proof of education. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the final filing deadline . SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Office by the final filing deadline : Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section.Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application, emailed to employment@cityofsacramento.org , delivered in person, or sent to the Employment Office by fax or mail by the final filing deadline . 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire: Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee of further advancement in the selection process. 3. Screening Committee: (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process : Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire:Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.
Summary/Class Characteristics This position will typically work a 4/10 work schedule, Monday - Thursday and works out of City Hall. Summary Provide a variety of difficult to complex tasks related to information systems and communications functions. Provide consultation to departments to identify information management needs. Research and recommend standards and procedures for applying computer technology. Install, configure, and troubleshoot networked applications and systems. Class Characteristics General supervision is provided by the Information Technology Manager. This position may provide day-to-day technical direction to Information Technology Specialist I personnel; responsibilities may include the indirect supervision of support staff. This is the journey-level class in the Information Specialist series. An incumbent hired as an Information Specialist II is expected to be knowledgeable in and perform the full range of duties. This class is distinguished from the Information Specialist III by the latter's more advanced skill level, complex installation, diagnostic and maintenance duties, and by regularly providing direction to other technical staff Duties Install, troubleshoot, and perform minor repairs and reconfiguration of network devices such as routers, switches, and firewalls with minor direction. Assist in projects assigned including equipment moves, change in departmental software or hardware, network systems and/or operating systems changes; coordinate or establish schedules, standards, and goals between various departmental and outside contacts. Test desktop computer configurations for incorporation into standards. Install computer work stations, servers, printers and peripherals, maintain records and logs, perform system backups. Install, configure troubleshoot commodity (off the shelf) software products. Respond to computer disruptions and failures. Schedule vendor maintenance and repair activities. Perform software reloads and upgrades for desktop computer systems. Perform system backups and restores on workstations and servers for Unix and Windows platforms. Provide user support to internal and external-users regarding operational, system, equipment and software questions and problems, implement system-wide security measures, perform preliminary diagnosis of hardware problems. Assist City departments in determining computerized information system needs for single user applications. Perform related duties as assigned. Qualifications Knowledge of: Principles and operations of management information systems and peripheral equipment (computers, networks, phones, internet, software and hardware applications, cabling printers, routers, data lines and modems, etc.). Operation of computer equipment, networked systems, related peripherals and software applicable operating environments, commands, operating systems, structures, backup and restore procedures, requirements, and procedures for set up. Microsoft Active Directory protocols, maintenance practices and procedures; Cisco wireless systems, switch, and router protocols, installation and maintenance practices and procedures. Microsoft Office product suite. Education and Experience Any combination equivalent to the education and experience likely to provide the required knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities would be: Education : Equivalent to graduation from high school and two years of completed college level coursework in computer science or a closely related field. Experience : Two years of progressively responsible experience in a computer environment performing duties equivalent to the Information Technology Specialist I, including the use of personal computers, networking, and server maintenance. Physical Demands and Working Environment While performing the duties of this job, the employee is regularly required to sit at a desk for long periods of time; intermittently stand, bend, squat, climb, kneel, and twist while working on computer equipment, peripherals, and other ancillary equipment; climb ladders; climb under desks; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use various hand tools and testing equipment in repair, adjustment, or problem identification of computers and related equipment; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 50 pounds or less. The employee frequently (daily) works with use of vehicle. The employee is occasionally exposed to fumes or airborne particles. Requires the ability to work in an office environment where the noise level is usually moderate. Closing Date/Time: Continuous
Jul 09, 2020
Full Time
Summary/Class Characteristics This position will typically work a 4/10 work schedule, Monday - Thursday and works out of City Hall. Summary Provide a variety of difficult to complex tasks related to information systems and communications functions. Provide consultation to departments to identify information management needs. Research and recommend standards and procedures for applying computer technology. Install, configure, and troubleshoot networked applications and systems. Class Characteristics General supervision is provided by the Information Technology Manager. This position may provide day-to-day technical direction to Information Technology Specialist I personnel; responsibilities may include the indirect supervision of support staff. This is the journey-level class in the Information Specialist series. An incumbent hired as an Information Specialist II is expected to be knowledgeable in and perform the full range of duties. This class is distinguished from the Information Specialist III by the latter's more advanced skill level, complex installation, diagnostic and maintenance duties, and by regularly providing direction to other technical staff Duties Install, troubleshoot, and perform minor repairs and reconfiguration of network devices such as routers, switches, and firewalls with minor direction. Assist in projects assigned including equipment moves, change in departmental software or hardware, network systems and/or operating systems changes; coordinate or establish schedules, standards, and goals between various departmental and outside contacts. Test desktop computer configurations for incorporation into standards. Install computer work stations, servers, printers and peripherals, maintain records and logs, perform system backups. Install, configure troubleshoot commodity (off the shelf) software products. Respond to computer disruptions and failures. Schedule vendor maintenance and repair activities. Perform software reloads and upgrades for desktop computer systems. Perform system backups and restores on workstations and servers for Unix and Windows platforms. Provide user support to internal and external-users regarding operational, system, equipment and software questions and problems, implement system-wide security measures, perform preliminary diagnosis of hardware problems. Assist City departments in determining computerized information system needs for single user applications. Perform related duties as assigned. Qualifications Knowledge of: Principles and operations of management information systems and peripheral equipment (computers, networks, phones, internet, software and hardware applications, cabling printers, routers, data lines and modems, etc.). Operation of computer equipment, networked systems, related peripherals and software applicable operating environments, commands, operating systems, structures, backup and restore procedures, requirements, and procedures for set up. Microsoft Active Directory protocols, maintenance practices and procedures; Cisco wireless systems, switch, and router protocols, installation and maintenance practices and procedures. Microsoft Office product suite. Education and Experience Any combination equivalent to the education and experience likely to provide the required knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities would be: Education : Equivalent to graduation from high school and two years of completed college level coursework in computer science or a closely related field. Experience : Two years of progressively responsible experience in a computer environment performing duties equivalent to the Information Technology Specialist I, including the use of personal computers, networking, and server maintenance. Physical Demands and Working Environment While performing the duties of this job, the employee is regularly required to sit at a desk for long periods of time; intermittently stand, bend, squat, climb, kneel, and twist while working on computer equipment, peripherals, and other ancillary equipment; climb ladders; climb under desks; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use various hand tools and testing equipment in repair, adjustment, or problem identification of computers and related equipment; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 50 pounds or less. The employee frequently (daily) works with use of vehicle. The employee is occasionally exposed to fumes or airborne particles. Requires the ability to work in an office environment where the noise level is usually moderate. Closing Date/Time: Continuous
University Medical Center of Southern Nevada
Las Vegas, Nevada, United States
Position Summary EMPLOYER PAID PENSION PLAN OF 29.25% OF YOUR ANNUAL SALARY! GENEROUS BENEFITS PACKAGE! THIS POSITION MAY CLOSE WITHOUT NOTICE ONCE A SUFFICIENT NUMBER OF QUALIFIED APPLICATIONS ARE RECEIVED. Position Summary: Develops and maintains BI platform that serves the decisions making needs of the hospital. Collaborates with decision makers across the hospital to assess data and reporting needs, assists in the building of the necessary data structure, and contribute to the development of reports and dashboards to streamline the decision making process across user levels. Job Requirement Education/Experience: Equivalent to a Bachelor's Degree in finance, computer science, business administration, healthcare management or related field and three (3) years (within the last five years) of professional level experience in business intelligence, statistical modeling, data mining, and/or data analytics. Licensing/Certification Requirements: None. Additional and/or Preferred Position Requirements At least 1 year recent experience with Epic Cogito Strong analytical skills with Hospital - Financial, Operational, and Clinical Metrics Epic/HFMA/Crowe certifications preferred Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Analytical techniques, SQL or other structured language; relevant internal databases, business intelligence applications and tools; healthcare operations and codes, health plans and government reimbursement mechanisms to hospitals and physician; principles and practices of organizational and management analysis; function, organization and basic services of the departments to which assigned; federal, state and county laws and regulations related to the health care agency; computer applications related to the work (EPIC, Kaufman Hall, Business Objects Crystal Reports, Web Intelligence); basic data sampling and statistical analysis techniques; project management techniques; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Analyzing information, situations, problems, policies and procedures; separating problems from symptoms; identifying potential solutions; applying solutions and formulate logical and objective conclusions from data and observations; leveraging knowledge of data needs, data sources and data solution technologies to provide clients with accurate and timely (often real-time) results and analytical reports; carrying assigned project(s) through, from data gathering to completion; maintaining accuracy and focus with attention to detail in fast-paced environment with constantly changing priorities; using initiative and independent judgment within general policy guidelines; using Excel, databases, business intelligence and report writing tools; using computers and related software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, stamina to remain standing for long periods of time, vision to read printed materials and a VDT screen, and hearing and speech to communicate in person and over the telephone. Exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. MPUMCLV Closing Date/Time: 7/15/2020 5:00 PM Pacific
Jul 08, 2020
Full Time
Position Summary EMPLOYER PAID PENSION PLAN OF 29.25% OF YOUR ANNUAL SALARY! GENEROUS BENEFITS PACKAGE! THIS POSITION MAY CLOSE WITHOUT NOTICE ONCE A SUFFICIENT NUMBER OF QUALIFIED APPLICATIONS ARE RECEIVED. Position Summary: Develops and maintains BI platform that serves the decisions making needs of the hospital. Collaborates with decision makers across the hospital to assess data and reporting needs, assists in the building of the necessary data structure, and contribute to the development of reports and dashboards to streamline the decision making process across user levels. Job Requirement Education/Experience: Equivalent to a Bachelor's Degree in finance, computer science, business administration, healthcare management or related field and three (3) years (within the last five years) of professional level experience in business intelligence, statistical modeling, data mining, and/or data analytics. Licensing/Certification Requirements: None. Additional and/or Preferred Position Requirements At least 1 year recent experience with Epic Cogito Strong analytical skills with Hospital - Financial, Operational, and Clinical Metrics Epic/HFMA/Crowe certifications preferred Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Analytical techniques, SQL or other structured language; relevant internal databases, business intelligence applications and tools; healthcare operations and codes, health plans and government reimbursement mechanisms to hospitals and physician; principles and practices of organizational and management analysis; function, organization and basic services of the departments to which assigned; federal, state and county laws and regulations related to the health care agency; computer applications related to the work (EPIC, Kaufman Hall, Business Objects Crystal Reports, Web Intelligence); basic data sampling and statistical analysis techniques; project management techniques; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Analyzing information, situations, problems, policies and procedures; separating problems from symptoms; identifying potential solutions; applying solutions and formulate logical and objective conclusions from data and observations; leveraging knowledge of data needs, data sources and data solution technologies to provide clients with accurate and timely (often real-time) results and analytical reports; carrying assigned project(s) through, from data gathering to completion; maintaining accuracy and focus with attention to detail in fast-paced environment with constantly changing priorities; using initiative and independent judgment within general policy guidelines; using Excel, databases, business intelligence and report writing tools; using computers and related software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, stamina to remain standing for long periods of time, vision to read printed materials and a VDT screen, and hearing and speech to communicate in person and over the telephone. Exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. MPUMCLV Closing Date/Time: 7/15/2020 5:00 PM Pacific
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. The Department of Administration, Enterprise IT Services (EITS) is recruiting for an IT Professional 3 in Carson City. This position will be an integral member of the team responsible for providing enterprise support to over 30 executive branch agencies requiring knowledge focused on the statewide Office 365 initiative. Additionally, the position will be responsible for ongoing support and operational maintenance of the enterprise environment under limited supervision. This position has a travel requirement of up to 25%. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve enterprise-level technical issues. Good customer service skills are required, as well as the ability to clearly and effectively communicate with technical and non-technical personnel. The candidate will need to possess superior documentation skills, including the ability to train others, and the ability to function as a member in a collaborative team environment. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 07/21/2020
Jul 08, 2020
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. The Department of Administration, Enterprise IT Services (EITS) is recruiting for an IT Professional 3 in Carson City. This position will be an integral member of the team responsible for providing enterprise support to over 30 executive branch agencies requiring knowledge focused on the statewide Office 365 initiative. Additionally, the position will be responsible for ongoing support and operational maintenance of the enterprise environment under limited supervision. This position has a travel requirement of up to 25%. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve enterprise-level technical issues. Good customer service skills are required, as well as the ability to clearly and effectively communicate with technical and non-technical personnel. The candidate will need to possess superior documentation skills, including the ability to train others, and the ability to function as a member in a collaborative team environment. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 07/21/2020
Solano County, CA
Fairfield, California, United States
HOW TO APPLY The County of Solano seeks an IT Service Management Manager to oversee the IT Service Management Program within the Department of Information Technology (DoIT) . This recruitment is being conducted by Wendi Brown Creative Partners. To view the recruitment brochure, please visit: https://wbcpinc.com/wp-content/uploads/2020/07/Announcement-ITSM-Manager-Solano-v4-FINAL.pdf If you are interested in pursuing this unique and exceptional career opportunity and for first consideration, candidates should apply immediately to Wendi Brown Creative at https://wbcp.applicantpool.com/jobs/459265.html First round of interviews will be conducted on 7/20/2020. Additional interviews will be conducted as ideal candidates apply. For further information or questions on the recruitment process, please contact Wendi Brown at (866) 929-9227. Closing Date/Time: Continuous
Jul 08, 2020
Full Time
HOW TO APPLY The County of Solano seeks an IT Service Management Manager to oversee the IT Service Management Program within the Department of Information Technology (DoIT) . This recruitment is being conducted by Wendi Brown Creative Partners. To view the recruitment brochure, please visit: https://wbcpinc.com/wp-content/uploads/2020/07/Announcement-ITSM-Manager-Solano-v4-FINAL.pdf If you are interested in pursuing this unique and exceptional career opportunity and for first consideration, candidates should apply immediately to Wendi Brown Creative at https://wbcp.applicantpool.com/jobs/459265.html First round of interviews will be conducted on 7/20/2020. Additional interviews will be conducted as ideal candidates apply. For further information or questions on the recruitment process, please contact Wendi Brown at (866) 929-9227. Closing Date/Time: Continuous
City and County of Denver
Denver, Colorado, United States
About Our Job Do you love interacting with a variety of customers and providing exceptional service? Are you excited about the idea of building new systems? Does motivating, coaching, and mentoring team members sound stimulating? Want to wear multiple hats and get involved in different technical areas? Looking for a fun team to support you? Can you play nice with both humans and machines? Are you an ardent learner who is always looking to improve? This is the place for you! The Denver County Court (DCC) is seeking an IT Database Administrator Senior to join our specialized team. The DCC The mission of Denver County Court is to administer justice fairly, efficiently and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. The City and County of Denver's third branch of government is comprised of 18 judges, 3 full-time magistrates, and 300 staff members. Case types include state, civil, small claims, traffic, criminal, and other general sessions cases within the City and County of Denver. The Denver County Court proudly serves the community and continually seeks ways to incorporate procedural fairness and evidence-based practices. The Division The Court IT Department team will consist of 3 System Administrators, 7 Developers, Manager of the software development, and an IT Director. The team utilizes an agile development methodology. As a small team, we strive to create a culture that fosters open communication, goal orientation and results. The team supports each other while providing a fun environment. The Job As a Senior Database Administrator, you can expect to: Installs, configures, upgrades and migrates database server software and related products. Monitors and optimizes the performance of the database including SQL tuning; performs storage and capacity planning. Designs and implements solutions that utilize high availability technologies in one or multiple geographical locations. Performs troubleshooting, resolution, and root cause analysis for complex database performance and outages; ensures compliance with database vendor license agreement; contacts database vendor for technical support. Creates and administers objects (e.g. tables, views, indexes, and stored procedures) using change control procedures. Develops, implements, and maintains policies, procedures, and standards for security, consistency, manageability, and integrity of databases. Develops conceptual, logical, and physical data models for databases and data warehouses in coordination with application teams. Plans and implements operating procedures for database backup and recovery; implements, administers, and maintains data replication; executes and monitors procedures for archiving operational data in compliance with data retention requirements. Creates technical documentation for environments with advanced complexity. Develops policies, procedures, and standards, and best practices used to govern and direct the technical aspects of database administration in order to unsure security, consistency, manageability, and integrity of databases. Designs and develops data migrations, extract transform, and load functions. Perks Training provided for you to stay up to date in the ever-changing technology era Ability to be cross functional and learn about multiple areas within IT Ability to be creative and find solutions FUN team! About You The ideal candidate must be able to communicate effectively and be open to new technology and innovative ideas. Additionally, the candidate will have the following: Experience with MS SQL Server, SSRS Experience, SSIS, Cloud database experience, and MySQL Great communication skills Ability to work as a team Project management experience Great sense of humor Desire to always learn and improve We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a directly related field. Experience: Four (4) years of professional information technology experience in the installation, configuration, design, development, management, optimization, monitoring, backup and recovery, and organization of databases; development of conceptual, logical, and physical data models; design, implementation, and administrates of data migrations, extractions, transformations, and loading processes; developing policies, procedures, standards, and best practices. Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab): Resume Cover Letter About Everything Else Job Profile CI2817 IT Database Administrator Senior To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $84,995.00 - $135,992.00 Starting Pay $84,995 - $123,243/year based on experience and education Agency Denver County Court The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Jul 08, 2020
Full Time
About Our Job Do you love interacting with a variety of customers and providing exceptional service? Are you excited about the idea of building new systems? Does motivating, coaching, and mentoring team members sound stimulating? Want to wear multiple hats and get involved in different technical areas? Looking for a fun team to support you? Can you play nice with both humans and machines? Are you an ardent learner who is always looking to improve? This is the place for you! The Denver County Court (DCC) is seeking an IT Database Administrator Senior to join our specialized team. The DCC The mission of Denver County Court is to administer justice fairly, efficiently and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. The City and County of Denver's third branch of government is comprised of 18 judges, 3 full-time magistrates, and 300 staff members. Case types include state, civil, small claims, traffic, criminal, and other general sessions cases within the City and County of Denver. The Denver County Court proudly serves the community and continually seeks ways to incorporate procedural fairness and evidence-based practices. The Division The Court IT Department team will consist of 3 System Administrators, 7 Developers, Manager of the software development, and an IT Director. The team utilizes an agile development methodology. As a small team, we strive to create a culture that fosters open communication, goal orientation and results. The team supports each other while providing a fun environment. The Job As a Senior Database Administrator, you can expect to: Installs, configures, upgrades and migrates database server software and related products. Monitors and optimizes the performance of the database including SQL tuning; performs storage and capacity planning. Designs and implements solutions that utilize high availability technologies in one or multiple geographical locations. Performs troubleshooting, resolution, and root cause analysis for complex database performance and outages; ensures compliance with database vendor license agreement; contacts database vendor for technical support. Creates and administers objects (e.g. tables, views, indexes, and stored procedures) using change control procedures. Develops, implements, and maintains policies, procedures, and standards for security, consistency, manageability, and integrity of databases. Develops conceptual, logical, and physical data models for databases and data warehouses in coordination with application teams. Plans and implements operating procedures for database backup and recovery; implements, administers, and maintains data replication; executes and monitors procedures for archiving operational data in compliance with data retention requirements. Creates technical documentation for environments with advanced complexity. Develops policies, procedures, and standards, and best practices used to govern and direct the technical aspects of database administration in order to unsure security, consistency, manageability, and integrity of databases. Designs and develops data migrations, extract transform, and load functions. Perks Training provided for you to stay up to date in the ever-changing technology era Ability to be cross functional and learn about multiple areas within IT Ability to be creative and find solutions FUN team! About You The ideal candidate must be able to communicate effectively and be open to new technology and innovative ideas. Additionally, the candidate will have the following: Experience with MS SQL Server, SSRS Experience, SSIS, Cloud database experience, and MySQL Great communication skills Ability to work as a team Project management experience Great sense of humor Desire to always learn and improve We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a directly related field. Experience: Four (4) years of professional information technology experience in the installation, configuration, design, development, management, optimization, monitoring, backup and recovery, and organization of databases; development of conceptual, logical, and physical data models; design, implementation, and administrates of data migrations, extractions, transformations, and loading processes; developing policies, procedures, standards, and best practices. Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab): Resume Cover Letter About Everything Else Job Profile CI2817 IT Database Administrator Senior To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $84,995.00 - $135,992.00 Starting Pay $84,995 - $123,243/year based on experience and education Agency Denver County Court The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
ABOUT THE POSITION NOTICE: Posting Dates Corrected as of 7/9/20. The Clark County Finance Department - Enterprise Resource Planning (ERP) Division is seeking qualified candidates to fill vacancies in the following ERP-IT Systems environments: SAP Security, Implementation and Human Capital Management (HCM). The position will plan, assign, direct and review the work of professional staff performing either customer or system support activities for the County's accounting and human resource management systems utilized by all County departments and other local government agencies; perform complex applications analysis, provide County-wide customer support and coordinate with Information Systems staff regarding automated accounting and human resource management systems. This examination will establish an Open Competitive and Promotional list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by the Office of Human Resources. IMPORTANT NOTICE : The specific positions being recruited for at this time are within the Security, Implementation and HCM Teams; however, if other position(s) becomes available the established Competitive and Promotional list may be used to fill Financial Team positions as necessary. It is imperative that the skills assessment/supplement questionnaire and information listed under Duties Section of the application accurately reflect skills and abilities for each area. NOTE: This position is Confidentialand is excluded from membership in the Union. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Management Information Systems, Computer Science, Business Administration, Finance or related field AND four (4) years of full-time professional level experience in providing customer and/or system support of financial and business applications. Full-time professional level experience, which has provided the skills and knowledge necessary to perform all job functions at this level may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides lead direction, training and work review to professional staff; organizes and assigns work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Trains staff in work procedures. Administers security for both the accounting and the human resource management systems; maintains accounting and human resource management system tables; develops and analyzes user requirements for utilization of the appropriate system. Prepares and maintains customer documentation; provides assistance and training to County and local government staff in the use of the assigned system. Administers, directs, and performs all of the Financial Systems Help Desk support activities, performs system acceptance testing and related activities of the Financial System Analyst I/II. Prepares functional specifications, develops test strategies, test plans, and directs systems acceptance testing activities. Coordinates and participates in a variety of financial and related analytical studies; gathers data, evaluates alternatives, makes recommendations for action and prepares narrative and statistical reports as required. Coordinates and participates in a variety of financial and related analytical studies; conducts complex analyses and specifies hardware and software solutions to systems issues that relate to the accounting and human resource management systems, working in concert with Information Systems Department staff. Confers with all levels of staff from County departments and participating local governmental agencies in documenting accounting and human resource management system issues. Prepares a variety of reports, flow charts, diagrams, documentation and other written materials; compiles a variety of financial information for use by County or other governmental staff or the public. Monitors developments in accounting and human resource management system requirements and applications; recommends policy, procedure and application enhancements as appropriate. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment, including a computer, in the course of the work; may drive a personal or County motor vehicle to visit work sites and attend meetings. PHYSICAL DEMANDS Mobility to work in a typical office setting, and use standard office equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Must be capable of traveling to and from various County locations in order to visit work sites and attend off-site meetings. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: 7/21/2020 5:01 PM Pacific
Jul 08, 2020
Full Time
ABOUT THE POSITION NOTICE: Posting Dates Corrected as of 7/9/20. The Clark County Finance Department - Enterprise Resource Planning (ERP) Division is seeking qualified candidates to fill vacancies in the following ERP-IT Systems environments: SAP Security, Implementation and Human Capital Management (HCM). The position will plan, assign, direct and review the work of professional staff performing either customer or system support activities for the County's accounting and human resource management systems utilized by all County departments and other local government agencies; perform complex applications analysis, provide County-wide customer support and coordinate with Information Systems staff regarding automated accounting and human resource management systems. This examination will establish an Open Competitive and Promotional list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by the Office of Human Resources. IMPORTANT NOTICE : The specific positions being recruited for at this time are within the Security, Implementation and HCM Teams; however, if other position(s) becomes available the established Competitive and Promotional list may be used to fill Financial Team positions as necessary. It is imperative that the skills assessment/supplement questionnaire and information listed under Duties Section of the application accurately reflect skills and abilities for each area. NOTE: This position is Confidentialand is excluded from membership in the Union. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Management Information Systems, Computer Science, Business Administration, Finance or related field AND four (4) years of full-time professional level experience in providing customer and/or system support of financial and business applications. Full-time professional level experience, which has provided the skills and knowledge necessary to perform all job functions at this level may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides lead direction, training and work review to professional staff; organizes and assigns work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Trains staff in work procedures. Administers security for both the accounting and the human resource management systems; maintains accounting and human resource management system tables; develops and analyzes user requirements for utilization of the appropriate system. Prepares and maintains customer documentation; provides assistance and training to County and local government staff in the use of the assigned system. Administers, directs, and performs all of the Financial Systems Help Desk support activities, performs system acceptance testing and related activities of the Financial System Analyst I/II. Prepares functional specifications, develops test strategies, test plans, and directs systems acceptance testing activities. Coordinates and participates in a variety of financial and related analytical studies; gathers data, evaluates alternatives, makes recommendations for action and prepares narrative and statistical reports as required. Coordinates and participates in a variety of financial and related analytical studies; conducts complex analyses and specifies hardware and software solutions to systems issues that relate to the accounting and human resource management systems, working in concert with Information Systems Department staff. Confers with all levels of staff from County departments and participating local governmental agencies in documenting accounting and human resource management system issues. Prepares a variety of reports, flow charts, diagrams, documentation and other written materials; compiles a variety of financial information for use by County or other governmental staff or the public. Monitors developments in accounting and human resource management system requirements and applications; recommends policy, procedure and application enhancements as appropriate. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment, including a computer, in the course of the work; may drive a personal or County motor vehicle to visit work sites and attend meetings. PHYSICAL DEMANDS Mobility to work in a typical office setting, and use standard office equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Must be capable of traveling to and from various County locations in order to visit work sites and attend off-site meetings. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: 7/21/2020 5:01 PM Pacific
City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning June 7, 2019 through 4:30 pm, August 7, 2020. EXTENDED CLOSING DEADLINE VACANCY INFORMATION The Port of Long Beach is one of the world's busiest seaports and is a leading gateway for international trade. Credited with moving $180 billion in trade, the Port is the second busiest container port in North America and serves as a critical hub for international commerce and is a major transportation center. Under limited supervision, the Cybersecurity Analyst (Office Systems Analyst) for the Port of Long Beach, (Harbor Department for the City of Long Beach), is a member of the Information Cybersecurity team within the Information Management Division. This person will be responsible for cybersecurity engineering processes and procedures, assisting with cybersecurity architecture, design, requirements validation and verification, and handling the day-to-day duties of the cybersecurity infrastructure. Please click HERE for more information on the Port's vacancy. EXAMPLES OF DUTIES Under limited supervision, performs specialized technical work pertaining to information technology project management, systems design and implementation, administration and end user support activities; analyzes application software and systems, defines problems and develops solutions or coordinates resolutions through the use of vendors; evaluates end user requests and analyzes current business processes to determine appropriate steps to be taken to improve business processes; installs, customizes, and maintains complex software applications and related hardware; defines backup, recovery and security procedures for critical business systems; develops, maintains and/or updates systems standards and documentation; may prepare or evaluate training materials and manuals; may act in a lead or supervisory capacity; and performs other related duties as assigned. REQUIREMENTS TO FILE Candidates MUST meet both A and B requirements: A. Bachelor's degree from an accredited college/or university (proof required)* . NOTE: Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. AND B. Two years of paid, (full-time equivalent) of experience designing cybersecurity architecture, managing cybersecurity systems and infrastructure, or managing large scale cybersecurity projects. Additional Requirements to File Thorough knowledge of the principles, techniques and methods used in acquiring, developing, implementing and/or enhancing computer hardware and software, where applicable. Effective oral and written communication and interpersonal skills. Willingness to work an irregular schedule, including nights, weekends and holidays A valid driver's license and a current DMV record must be submitted to the hiring department at time of selection. * Required documents, such as transcripts, must be uploaded to the application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degree must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing. DESIRABLE QUALIFICATIONS: Bachelor's degree in Computer Science, Computer or Management Information Systems; Strong knowledge of cybersecurity frameworks; Certified Information Systems Security Professional (CISSP); Global Information Assurance Certification Security Essentials (GSEC); CompTIA Advanced Security Practitioner (CASP+); Cisco Certified Internetwork Expert (CCIE) Security; Cisco Certified Network Associate (CCNA); Must be able to handle confidential information with complete discretion and use a high degree of tact and diplomacy in dealing with sensitive and confidential situations. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet.....................................................................................Qualifying This selection procedure will be conducted using a non-competitive process. Applications are evaluated based on training, experience, education, certificates and/or licenses. There is no examination. This is a continuous eligible list, which will expire in six months, but may be extended. All applicants meeting the minimum requirements to file will be placed on the eligible list. Applicants receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically. If you do not receive notification of the status of your application in two weeks, contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. ND4AN-19 SV/VRS/OSA 6/6/19Closing Date/Time: 8/7/2020 4:30 PM Pacific
Jul 08, 2020
Full Time
DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning June 7, 2019 through 4:30 pm, August 7, 2020. EXTENDED CLOSING DEADLINE VACANCY INFORMATION The Port of Long Beach is one of the world's busiest seaports and is a leading gateway for international trade. Credited with moving $180 billion in trade, the Port is the second busiest container port in North America and serves as a critical hub for international commerce and is a major transportation center. Under limited supervision, the Cybersecurity Analyst (Office Systems Analyst) for the Port of Long Beach, (Harbor Department for the City of Long Beach), is a member of the Information Cybersecurity team within the Information Management Division. This person will be responsible for cybersecurity engineering processes and procedures, assisting with cybersecurity architecture, design, requirements validation and verification, and handling the day-to-day duties of the cybersecurity infrastructure. Please click HERE for more information on the Port's vacancy. EXAMPLES OF DUTIES Under limited supervision, performs specialized technical work pertaining to information technology project management, systems design and implementation, administration and end user support activities; analyzes application software and systems, defines problems and develops solutions or coordinates resolutions through the use of vendors; evaluates end user requests and analyzes current business processes to determine appropriate steps to be taken to improve business processes; installs, customizes, and maintains complex software applications and related hardware; defines backup, recovery and security procedures for critical business systems; develops, maintains and/or updates systems standards and documentation; may prepare or evaluate training materials and manuals; may act in a lead or supervisory capacity; and performs other related duties as assigned. REQUIREMENTS TO FILE Candidates MUST meet both A and B requirements: A. Bachelor's degree from an accredited college/or university (proof required)* . NOTE: Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. AND B. Two years of paid, (full-time equivalent) of experience designing cybersecurity architecture, managing cybersecurity systems and infrastructure, or managing large scale cybersecurity projects. Additional Requirements to File Thorough knowledge of the principles, techniques and methods used in acquiring, developing, implementing and/or enhancing computer hardware and software, where applicable. Effective oral and written communication and interpersonal skills. Willingness to work an irregular schedule, including nights, weekends and holidays A valid driver's license and a current DMV record must be submitted to the hiring department at time of selection. * Required documents, such as transcripts, must be uploaded to the application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degree must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing. DESIRABLE QUALIFICATIONS: Bachelor's degree in Computer Science, Computer or Management Information Systems; Strong knowledge of cybersecurity frameworks; Certified Information Systems Security Professional (CISSP); Global Information Assurance Certification Security Essentials (GSEC); CompTIA Advanced Security Practitioner (CASP+); Cisco Certified Internetwork Expert (CCIE) Security; Cisco Certified Network Associate (CCNA); Must be able to handle confidential information with complete discretion and use a high degree of tact and diplomacy in dealing with sensitive and confidential situations. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet.....................................................................................Qualifying This selection procedure will be conducted using a non-competitive process. Applications are evaluated based on training, experience, education, certificates and/or licenses. There is no examination. This is a continuous eligible list, which will expire in six months, but may be extended. All applicants meeting the minimum requirements to file will be placed on the eligible list. Applicants receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically. If you do not receive notification of the status of your application in two weeks, contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. ND4AN-19 SV/VRS/OSA 6/6/19Closing Date/Time: 8/7/2020 4:30 PM Pacific
Orange County, CA
Orange County, CA, United States
TELECOMMUNICATIONS ENGINEER III (Technology Radio and Microwave Unit) This recruitment will be open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the Sheriff-Coroner Department's needs have been met. It is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill vacancies in this class until the next recruitment. This list may also be utilized to fill similar and/or lower level classifications. THE DIVISION The Orange County Sheriff-Coroner Technology Division manages Department Information Technology systems and infrastructure, Department security electronics, and the operation of the 800 MHz Countywide Coordinated Communications System (CCCS) for all local public safety agencies (law enforcement, fire, paramedic, and lifeguard) and for general government on a 24-hour basis. Other services include installation, maintenance, and programming of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, surveillance, alarm, sound, video and control systems); engineering and frequency management. Sheriff-Coroner Technology Division consists of over 130 personnel organized in seven areas that specialize in specific technical services, including IT Applications, Infrastructure, and Security, the Emergency Communications Unit, Radio Microwave Unit, Security Electronics Unit, and the Technical Services Unit. These technical units are supported by the Operations and Financial Units. Each unit maintains a staff of engineers, technicians, and support personnel to provide a high level of technical expertise to various information technology functions within the Department, and public safety functions, including city and county law enforcement, fire services, emergency medical services, lifeguard operations, park rangers, public works agencies, local government, courts, jails and Probation facilities. THE OPPORTUNITY The Orange County Sheriff's Department is seeking qualified Telecommunications Engineer III applicants for its Radio Microwave Unit (RMU). The Telecommunications Engineer III is a journeyman level position that is responsible for the design, installation and maintenance of complex electronic components and systems. This position may act as a lead worker and may provide technical oversight on the work of contractors and County technical staff. Assistance with annual budget and other administrative duties may be required. DUTIES This recruitment is for the Radio and Microwave Unit Systems Watch with the Orange County Sheriff's Department/Technology Division. The Systems Watch Engineer must be capable of independently analyzing and assessing major system failures and taking immediate corrective action. The Radio Microwave Unit Systems Watch is the 24/7 network operation center (NOC) for the 800 MHz CCCS trunked radio system. Systems Watch manages the 800 MHz Radio System, microwave Multiple Protocol Label Switching (MPLS) backhaul network, and approximately 30 remote radio sites to ensure that essential radio communications are provided to emergency responders and other radio users in Orange County. Systems Watch is collocated with the Motorola Astro P25 Core at Loma Ridge to provide 24/7 real-time systems management to avoid and/or minimize loss of radio communications to critical radio users. Systems Watch also coordinates all corrective and preventative maintenance work for the 800 MHz systems and radio facilities to avoid/minimize disruption to radio communications. This position may require working 12 hour shifts including nights, weekends and holidays as it is for the 24/7 System Watch team within the Radio Microwave Unit. MINIMUM QUALIFICATIONS Education/Experience: OPTION I: Registration as a professional Electrical Engineer in the State of California by date of appointment. OR OPTION II: Graduation from an accredited college or university with major course work in electronic or electrical engineering, or a closely related field and two years of experience which would have applied or developed the knowledge and abilities. OR OPTION III: A combination of education and experience in electronic engineering, design or systems troubleshooting which would have applied or developed the knowledge and abilities listed. Foreign degrees require an evaluation for U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (NACES). Education information provided is subject to verification. Click here to view the class spec/job description. Licenses and Certification Required: A valid California Class C Driver License is required. Possession of a General Radiotelephone Operator License issued by the Federal Communications Commission may be required. When required, license must be obtained within six months of date of appointment. THE IDEAL CANDIDATE An ideal candidate will have at least one year of experience with Motorola ASTRO 25 or SmartZone systems; will demonstrate knowledge of network operations pertaining to a large public safety simulcast trunked system and the associated microwave backhaul. The candidate should have at least three years actual hands-on operations and maintenance experience with complex radio and microwave systems, preferably with a government agency. DESIRABLE QUALIFICATIONS Knowledge and experience using Microsoft Outlook, Word, Excel, PowerPoint, Visio, Microsoft Project and Structured Query Language (SQL) database. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS Physical Requirements : Applicant must be willing to perform duties commensurate with the position. Long periods of computer operation and office-type work are required. Must be able to lift heavy equipment weighing up to 100 pounds. Some assignments may require the ability to climb and work at heights that may exceed 100 feet. Incumbents must be able to utilize their hands, arms, or shoulders repetitively to operate power tools and occasionally operate heavy construction equipment such as forklifts. Assignments may include crawling in attics, confined spaces and under consoles. Vision must be sufficient to perform the necessary functions of the position. Environmental Conditions: Must be willing to work in jails and in remote areas in any type of weather conditions. Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer) : An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%) : Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. SPECIAL QUALIFICATIONS Applicant must have no felony convictions or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner Department. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process.Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person.Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com."If your email address should change, please update your profile at www.governmentjobs.com .For specific information pertainingto this recruitment,contact Mary Felix at (714) 834-5857 or email at mfelix@ocsd.org . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time:
Jul 07, 2020
Full Time
TELECOMMUNICATIONS ENGINEER III (Technology Radio and Microwave Unit) This recruitment will be open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the Sheriff-Coroner Department's needs have been met. It is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill vacancies in this class until the next recruitment. This list may also be utilized to fill similar and/or lower level classifications. THE DIVISION The Orange County Sheriff-Coroner Technology Division manages Department Information Technology systems and infrastructure, Department security electronics, and the operation of the 800 MHz Countywide Coordinated Communications System (CCCS) for all local public safety agencies (law enforcement, fire, paramedic, and lifeguard) and for general government on a 24-hour basis. Other services include installation, maintenance, and programming of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, surveillance, alarm, sound, video and control systems); engineering and frequency management. Sheriff-Coroner Technology Division consists of over 130 personnel organized in seven areas that specialize in specific technical services, including IT Applications, Infrastructure, and Security, the Emergency Communications Unit, Radio Microwave Unit, Security Electronics Unit, and the Technical Services Unit. These technical units are supported by the Operations and Financial Units. Each unit maintains a staff of engineers, technicians, and support personnel to provide a high level of technical expertise to various information technology functions within the Department, and public safety functions, including city and county law enforcement, fire services, emergency medical services, lifeguard operations, park rangers, public works agencies, local government, courts, jails and Probation facilities. THE OPPORTUNITY The Orange County Sheriff's Department is seeking qualified Telecommunications Engineer III applicants for its Radio Microwave Unit (RMU). The Telecommunications Engineer III is a journeyman level position that is responsible for the design, installation and maintenance of complex electronic components and systems. This position may act as a lead worker and may provide technical oversight on the work of contractors and County technical staff. Assistance with annual budget and other administrative duties may be required. DUTIES This recruitment is for the Radio and Microwave Unit Systems Watch with the Orange County Sheriff's Department/Technology Division. The Systems Watch Engineer must be capable of independently analyzing and assessing major system failures and taking immediate corrective action. The Radio Microwave Unit Systems Watch is the 24/7 network operation center (NOC) for the 800 MHz CCCS trunked radio system. Systems Watch manages the 800 MHz Radio System, microwave Multiple Protocol Label Switching (MPLS) backhaul network, and approximately 30 remote radio sites to ensure that essential radio communications are provided to emergency responders and other radio users in Orange County. Systems Watch is collocated with the Motorola Astro P25 Core at Loma Ridge to provide 24/7 real-time systems management to avoid and/or minimize loss of radio communications to critical radio users. Systems Watch also coordinates all corrective and preventative maintenance work for the 800 MHz systems and radio facilities to avoid/minimize disruption to radio communications. This position may require working 12 hour shifts including nights, weekends and holidays as it is for the 24/7 System Watch team within the Radio Microwave Unit. MINIMUM QUALIFICATIONS Education/Experience: OPTION I: Registration as a professional Electrical Engineer in the State of California by date of appointment. OR OPTION II: Graduation from an accredited college or university with major course work in electronic or electrical engineering, or a closely related field and two years of experience which would have applied or developed the knowledge and abilities. OR OPTION III: A combination of education and experience in electronic engineering, design or systems troubleshooting which would have applied or developed the knowledge and abilities listed. Foreign degrees require an evaluation for U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (NACES). Education information provided is subject to verification. Click here to view the class spec/job description. Licenses and Certification Required: A valid California Class C Driver License is required. Possession of a General Radiotelephone Operator License issued by the Federal Communications Commission may be required. When required, license must be obtained within six months of date of appointment. THE IDEAL CANDIDATE An ideal candidate will have at least one year of experience with Motorola ASTRO 25 or SmartZone systems; will demonstrate knowledge of network operations pertaining to a large public safety simulcast trunked system and the associated microwave backhaul. The candidate should have at least three years actual hands-on operations and maintenance experience with complex radio and microwave systems, preferably with a government agency. DESIRABLE QUALIFICATIONS Knowledge and experience using Microsoft Outlook, Word, Excel, PowerPoint, Visio, Microsoft Project and Structured Query Language (SQL) database. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS Physical Requirements : Applicant must be willing to perform duties commensurate with the position. Long periods of computer operation and office-type work are required. Must be able to lift heavy equipment weighing up to 100 pounds. Some assignments may require the ability to climb and work at heights that may exceed 100 feet. Incumbents must be able to utilize their hands, arms, or shoulders repetitively to operate power tools and occasionally operate heavy construction equipment such as forklifts. Assignments may include crawling in attics, confined spaces and under consoles. Vision must be sufficient to perform the necessary functions of the position. Environmental Conditions: Must be willing to work in jails and in remote areas in any type of weather conditions. Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer) : An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%) : Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. SPECIAL QUALIFICATIONS Applicant must have no felony convictions or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner Department. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process.Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person.Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com."If your email address should change, please update your profile at www.governmentjobs.com .For specific information pertainingto this recruitment,contact Mary Felix at (714) 834-5857 or email at mfelix@ocsd.org . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time:
Orange County, CA
Orange County, CA, United States
This recruitmentis open to the public and will accept applications beginning Monday, July 6, 2020,for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. PST on the day the Sheriff's Department'sneeds are met. Applicants are encouraged to apply immediately. This recruitment will establish an open eligible list. The eligible list established through this recruitment will be used to fill current and future IT Network Engineer II vacancies within Sheriff's Department and throughout the County of Orange.This recruitment may also be used to fill positions in similar and/or lower levelclassifications throughout the County of Orange. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities.The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY Sheriff's Departmentis seeking to hire an IT Network Engineer II who is self-motivated, capable of multitasking and functions well within a team environment. Under general supervision, the successful candidate will: Serve as an administrator for a complex LAN and WAN; researches and identifies network environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies Determines and implements hardware/software configurations including wireless equipment, switches, routers, cabling, and peripherals; installs and configures hardware, software and internet connections; maintains network and data security by implementing administrative and technical safeguards as necessary; plans and leads network upgrades; tests hardware and software to ensure optimal functionality Researches and obtains new and upgraded network-related hardware and software from vendors; oversees and directs the installation and testing of critical upgrades and patches; ensures that the network functions in a manner to support smooth integration, transition and efficiency Prepares technical documentation and procedural manuals including detailed project plans, network diagrams, circuit schematics and user training materials; ensures that all related documentation is current Monitors server/network traffic, performance and security using a variety of evaluation tools; analyzes traffic patterns; checks server logs to detect intruders; writes scripts to support network monitoring and server administration tasks. Identifies and resolves network security issues; provides recommendations to improve network performance and security Can serve as the project lead over network-related projects, requiring the support of multiple staff, monitors vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project specifications; designs and implements project testing and quality assurance processes Researches and responds to user complaints regarding network functionality; investigates, analyzes and resolves a wide variety of network-related problems; troubleshoots network failures and telecommunication problems and re-establishes connectivity to ensure business continuity Performs critical network configuration backup, network database backup, and network system recovery; stays up to date on security issues such as threats, vulnerabilities, technology and vendors Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions Performs other related duties as assigned MINIMUM QUALIFICATIONS Click here to view the minimum qualifications and class specifications/job description. DESIRABLE QUALIFICATIONS The ideal candidates will have, in addition to the minimum qualifications,extensive work experience in the following: Experience in a Public Safety Agency such as Police, Fire or Office of Emergency Management In-depth knowledge of LAN/WAN communications, network hardware's such as Cisco routers, Ethernet switches, bridges, gateways and firewall Design, configure and implement end-to-end Cisco networks using best practices Administer Cisco networks as well as related network systems and software, including design, installation, configuration, support, optimization and administration of associated department network infrastructure and applications Resolve end-to-end systems and network issues Resolve end-user 2nd and 3rd tier support for department and enterprise-wide network systems and applications, coordinate with vendors as necessary to identify issues & determine proper resolution Coordinate and manage Cisco installations, migrations and troubleshooting Document successful implementation techniques Coordinate and administer large complex information technology projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Configure, test, maintain, troubleshoot, and repair complex data, voice and video network equipment Troubleshoot a variety of technical network systems hardware and software problems, identify and recommend alternative technical solutions, and respond appropriately to user requests Plan and evaluate new network systems and equipment Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively both in orally and in writing for technical and non-technical audiences PLEASE NOTE: The desirable qualificationsand minimum qualificationsabove will be used to select the idea candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the desirable qualificationslisted above. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL AND MENTAL REQUIREMENTS Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone. Additional physical/mental requirements or frequencies may be required, depending upon assignment. ENVIRONMENTAL AND WORKING CONDITIONS Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required. SELECTION PROCEDURES Sheriff Human Resources screens all applications to identify qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, qualified candidates will be referred to the next step in the recruitment process and notified oftheir status in the process. Application Appraisal Panel |Application Rating (Refer/Non-Refer) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen the application and supplemental questions for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | OralExam (Weighted 100%): A panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit the candidate's qualifications for the job. This is a competitive process; therefore, candidate responses to the structured questions should be thorough, detailed, and complete. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact EugeniaVasquez-Puentesat 714-834-5838 ormvasquez-puentes@ocsd.org. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
Jul 07, 2020
Full Time
This recruitmentis open to the public and will accept applications beginning Monday, July 6, 2020,for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. PST on the day the Sheriff's Department'sneeds are met. Applicants are encouraged to apply immediately. This recruitment will establish an open eligible list. The eligible list established through this recruitment will be used to fill current and future IT Network Engineer II vacancies within Sheriff's Department and throughout the County of Orange.This recruitment may also be used to fill positions in similar and/or lower levelclassifications throughout the County of Orange. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities.The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY Sheriff's Departmentis seeking to hire an IT Network Engineer II who is self-motivated, capable of multitasking and functions well within a team environment. Under general supervision, the successful candidate will: Serve as an administrator for a complex LAN and WAN; researches and identifies network environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies Determines and implements hardware/software configurations including wireless equipment, switches, routers, cabling, and peripherals; installs and configures hardware, software and internet connections; maintains network and data security by implementing administrative and technical safeguards as necessary; plans and leads network upgrades; tests hardware and software to ensure optimal functionality Researches and obtains new and upgraded network-related hardware and software from vendors; oversees and directs the installation and testing of critical upgrades and patches; ensures that the network functions in a manner to support smooth integration, transition and efficiency Prepares technical documentation and procedural manuals including detailed project plans, network diagrams, circuit schematics and user training materials; ensures that all related documentation is current Monitors server/network traffic, performance and security using a variety of evaluation tools; analyzes traffic patterns; checks server logs to detect intruders; writes scripts to support network monitoring and server administration tasks. Identifies and resolves network security issues; provides recommendations to improve network performance and security Can serve as the project lead over network-related projects, requiring the support of multiple staff, monitors vendor performance to ensure compliance with County standards and specifications; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project specifications; designs and implements project testing and quality assurance processes Researches and responds to user complaints regarding network functionality; investigates, analyzes and resolves a wide variety of network-related problems; troubleshoots network failures and telecommunication problems and re-establishes connectivity to ensure business continuity Performs critical network configuration backup, network database backup, and network system recovery; stays up to date on security issues such as threats, vulnerabilities, technology and vendors Prepares reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions Performs other related duties as assigned MINIMUM QUALIFICATIONS Click here to view the minimum qualifications and class specifications/job description. DESIRABLE QUALIFICATIONS The ideal candidates will have, in addition to the minimum qualifications,extensive work experience in the following: Experience in a Public Safety Agency such as Police, Fire or Office of Emergency Management In-depth knowledge of LAN/WAN communications, network hardware's such as Cisco routers, Ethernet switches, bridges, gateways and firewall Design, configure and implement end-to-end Cisco networks using best practices Administer Cisco networks as well as related network systems and software, including design, installation, configuration, support, optimization and administration of associated department network infrastructure and applications Resolve end-to-end systems and network issues Resolve end-user 2nd and 3rd tier support for department and enterprise-wide network systems and applications, coordinate with vendors as necessary to identify issues & determine proper resolution Coordinate and manage Cisco installations, migrations and troubleshooting Document successful implementation techniques Coordinate and administer large complex information technology projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Configure, test, maintain, troubleshoot, and repair complex data, voice and video network equipment Troubleshoot a variety of technical network systems hardware and software problems, identify and recommend alternative technical solutions, and respond appropriately to user requests Plan and evaluate new network systems and equipment Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively both in orally and in writing for technical and non-technical audiences PLEASE NOTE: The desirable qualificationsand minimum qualificationsabove will be used to select the idea candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the desirable qualificationslisted above. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL AND MENTAL REQUIREMENTS Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; occasional pushing/pulling; occasional bending, kneeling, squatting and crawling; occasional lifting up to 25 pounds; infrequent lifting up to 50 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional use of eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone. Additional physical/mental requirements or frequencies may be required, depending upon assignment. ENVIRONMENTAL AND WORKING CONDITIONS Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required. SELECTION PROCEDURES Sheriff Human Resources screens all applications to identify qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, qualified candidates will be referred to the next step in the recruitment process and notified oftheir status in the process. Application Appraisal Panel |Application Rating (Refer/Non-Refer) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen the application and supplemental questions for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | OralExam (Weighted 100%): A panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit the candidate's qualifications for the job. This is a competitive process; therefore, candidate responses to the structured questions should be thorough, detailed, and complete. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact EugeniaVasquez-Puentesat 714-834-5838 ormvasquez-puentes@ocsd.org. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
Our ideal candidate is a highly motivated professional with advanced ServiceNow and ITIL knowledge, an outcome driven candidate with strong organizational change management (OCM) skill, who can identify opportunities for improvement and create solutions. We are looking for an experienced professional that can lead small to large IT projects with various stakeholder groups across an organization, advanced experience in ITSM, using ITIL methodology with the ServiceNow ITSM tool. The incumbent will be an excellent communicator in all formats (written, interpersonal, presentation, and facilitation) who has the ability to effectively influence and engage stakeholders at any level.
Ideal technical knowledge includes:
ITIL methodology , including leading the adoption and implementation of ITSM processes, defining strategic objectives and initiatives of ITSM program, developing and implementing performance measurements and continual process improvements.
ServiceNow administration including development of maturity roadmap, providing system administration support, and end-user training.
ServiceNow Information Technology Service Management (ITSM) Module - Request Fulfillment and Catalog knowledge.
Service Now IT Operation (ITOM) Module - Configuration Management Database & Discovery knowledge.
ServiceNow IT Business Management (ITBM) Module – Demand, Agile, Project Management module knowledge.
IT Governance principles and techniques, developing and managing governance frameworks, policy, controls, guiding principles, and supporting processes.
Business Relationship Management best practices (e.g., service request, service level agreements, customer satisfaction surveys, business processes, priorities, and formal complaints).
Familiarity with and knowledge of the Software Development Lifecycle.
JavaScript and Json
Microsoft Azure Active Directory
Jul 06, 2020
Full Time
Our ideal candidate is a highly motivated professional with advanced ServiceNow and ITIL knowledge, an outcome driven candidate with strong organizational change management (OCM) skill, who can identify opportunities for improvement and create solutions. We are looking for an experienced professional that can lead small to large IT projects with various stakeholder groups across an organization, advanced experience in ITSM, using ITIL methodology with the ServiceNow ITSM tool. The incumbent will be an excellent communicator in all formats (written, interpersonal, presentation, and facilitation) who has the ability to effectively influence and engage stakeholders at any level.
Ideal technical knowledge includes:
ITIL methodology , including leading the adoption and implementation of ITSM processes, defining strategic objectives and initiatives of ITSM program, developing and implementing performance measurements and continual process improvements.
ServiceNow administration including development of maturity roadmap, providing system administration support, and end-user training.
ServiceNow Information Technology Service Management (ITSM) Module - Request Fulfillment and Catalog knowledge.
Service Now IT Operation (ITOM) Module - Configuration Management Database & Discovery knowledge.
ServiceNow IT Business Management (ITBM) Module – Demand, Agile, Project Management module knowledge.
IT Governance principles and techniques, developing and managing governance frameworks, policy, controls, guiding principles, and supporting processes.
Business Relationship Management best practices (e.g., service request, service level agreements, customer satisfaction surveys, business processes, priorities, and formal complaints).
Familiarity with and knowledge of the Software Development Lifecycle.
JavaScript and Json
Microsoft Azure Active Directory
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
Description The City of Ventura is hiring! We have an immediate vacancy in a key position within the organization. Come join our team as we align our workforce to better serve our community together - they're counting on us. We are accepting applications for the position of Systems Analyst I/II. The City currently has two vacancies in this classification and we are recruiting for both positions. The Systems Analyst is part of the Information Technology Division and serves all City Departments. The Systems Analyst works under general supervision and is responsible for analyzing, designing, and implementing business information systems for the City. This position functions as a technical resource in partnership with City Departments in delivering business information system solutions to meet the City of Ventura's operational and strategic technology goals. The ideal candidate for this position will have demonstrated 1) experience with enterprise-wide software systems, 2) experience in managing production Enterprise Application systems, 3) programming skills of any computer language, 4) SQL Server skills in versions 2014 and above, 5) experience with ArcGIS Online and ArcGIS Enterprise and 6) experience functioning as a team player with the ability to conduct user group meetings and interact with various business users. This classification is flexibly staffed, and the position may be filled at either level depending on the qualifications of the incumbent and the staffing needs of the City. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. This is a continuous recruitment with a first review date of Friday, July 31, 2020. To be considered for this rewarding opportunity, please complete an online City Job Application and supplemental questionnaire. For initial consideration, please submit your application and supplemental questionnaire by the first review date. Please note, the recruitment may close without notice at any time after the first review date. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Systems Analyst . If you have questions about the recruitment process please contact Human Resources at recruitment@cityofventura.ca.gov . Minimum Qualifications Systems Analyst I: A combination of training, education and experience equivalent to completion of high school and some college coursework in computer science, business administration, geography, or a related field and at least one year of experience in software application analysis, programming and implementation of enterprise or departmental business systems. Positions assigned to support the Geographic Information System require one year of experience in application analysis and programming of geographic information systems, utilizing ARC/INFO and ArcView. A Bachelor's degree in computer science, management information systems, mathematics, engineering or related field is highly desirable. Systems Analyst II: In addition to the education and training described above, requires three years of increasingly responsible experience in application analysis, system design, programming and implementation of enterprise or departmental business systems. Prior public agency experience is preferred. License: Depending on assignment, possession of a valid California Class C driver license may be required. Selection Process Submit a City application and supplemental questions by the filing deadline. The preferred method to submit your application is on-line at www.cityofventura.ca.gov/jobs . If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or mailed to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions will be accepted on a continuous basis. The first review of applications will take place on Friday, July 31, 2020. For initial consideration, applicants are encouraged to apply before this date. Please note, the recruitment may close without notice at any time after the first review date. Department Selection Interview : A select number of candidates will be invited to a panel interview process that will be scheduled once a sufficient number of qualified applications have been received for this position . Selected candidates will be notified of specifics at any time after the first review date. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews will be scheduled promptly after the panel interview process is completed. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. The City of Ventura is an Equal Opportunity Employer. We promote equal employment opportunity to all qualified applicants without regard to age, race, color, religious creed, sex, sexual orientation, national origin, ancestry, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, and military and veteran status. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov.Continuous
Jul 06, 2020
Full Time
Description The City of Ventura is hiring! We have an immediate vacancy in a key position within the organization. Come join our team as we align our workforce to better serve our community together - they're counting on us. We are accepting applications for the position of Systems Analyst I/II. The City currently has two vacancies in this classification and we are recruiting for both positions. The Systems Analyst is part of the Information Technology Division and serves all City Departments. The Systems Analyst works under general supervision and is responsible for analyzing, designing, and implementing business information systems for the City. This position functions as a technical resource in partnership with City Departments in delivering business information system solutions to meet the City of Ventura's operational and strategic technology goals. The ideal candidate for this position will have demonstrated 1) experience with enterprise-wide software systems, 2) experience in managing production Enterprise Application systems, 3) programming skills of any computer language, 4) SQL Server skills in versions 2014 and above, 5) experience with ArcGIS Online and ArcGIS Enterprise and 6) experience functioning as a team player with the ability to conduct user group meetings and interact with various business users. This classification is flexibly staffed, and the position may be filled at either level depending on the qualifications of the incumbent and the staffing needs of the City. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. This is a continuous recruitment with a first review date of Friday, July 31, 2020. To be considered for this rewarding opportunity, please complete an online City Job Application and supplemental questionnaire. For initial consideration, please submit your application and supplemental questionnaire by the first review date. Please note, the recruitment may close without notice at any time after the first review date. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Systems Analyst . If you have questions about the recruitment process please contact Human Resources at recruitment@cityofventura.ca.gov . Minimum Qualifications Systems Analyst I: A combination of training, education and experience equivalent to completion of high school and some college coursework in computer science, business administration, geography, or a related field and at least one year of experience in software application analysis, programming and implementation of enterprise or departmental business systems. Positions assigned to support the Geographic Information System require one year of experience in application analysis and programming of geographic information systems, utilizing ARC/INFO and ArcView. A Bachelor's degree in computer science, management information systems, mathematics, engineering or related field is highly desirable. Systems Analyst II: In addition to the education and training described above, requires three years of increasingly responsible experience in application analysis, system design, programming and implementation of enterprise or departmental business systems. Prior public agency experience is preferred. License: Depending on assignment, possession of a valid California Class C driver license may be required. Selection Process Submit a City application and supplemental questions by the filing deadline. The preferred method to submit your application is on-line at www.cityofventura.ca.gov/jobs . If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or mailed to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. Application Filing Deadline : Applications and supplemental questions will be accepted on a continuous basis. The first review of applications will take place on Friday, July 31, 2020. For initial consideration, applicants are encouraged to apply before this date. Please note, the recruitment may close without notice at any time after the first review date. Department Selection Interview : A select number of candidates will be invited to a panel interview process that will be scheduled once a sufficient number of qualified applications have been received for this position . Selected candidates will be notified of specifics at any time after the first review date. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews will be scheduled promptly after the panel interview process is completed. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. The City of Ventura is an Equal Opportunity Employer. We promote equal employment opportunity to all qualified applicants without regard to age, race, color, religious creed, sex, sexual orientation, national origin, ancestry, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, and military and veteran status. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov.Continuous
Sacramento
6000 J Street, Sacramento, CA 95819, USA
Description: Are you adept at building bridges between people and technology? Enjoy putting systems to the test and taking a data-driven approach to improve outcomes? Have a strong pedagogical background and success transforming the classroom experience with technology? Join Team IRT and innovate teaching and learning at California State University, Sacramento! Reporting to the Associate Vice President of Academic Technology and Campus Engagement, this position will play a leadership role in supporting academic technologies used to deliver classroom, online, and hybrid courses at Sac State. As the lead for the Academic Technology Center (ATC), you'll supervise a staff responsible for academic technologies; and aligned with Academic Affairs and the campus-wide strategic plan, you'll drive the planning, execution, documentation, communication, evaluation, and continuous improvement of the resources and services offered by the ATC. You will also lead a team of developers and consultants to create training modules and documentation on instructional technology, as well as supporting the Accessible Technology Initiative (ATI) campus-wide. Closing Date/Time: Open until filled
Jul 04, 2020
Full Time
Description: Are you adept at building bridges between people and technology? Enjoy putting systems to the test and taking a data-driven approach to improve outcomes? Have a strong pedagogical background and success transforming the classroom experience with technology? Join Team IRT and innovate teaching and learning at California State University, Sacramento! Reporting to the Associate Vice President of Academic Technology and Campus Engagement, this position will play a leadership role in supporting academic technologies used to deliver classroom, online, and hybrid courses at Sac State. As the lead for the Academic Technology Center (ATC), you'll supervise a staff responsible for academic technologies; and aligned with Academic Affairs and the campus-wide strategic plan, you'll drive the planning, execution, documentation, communication, evaluation, and continuous improvement of the resources and services offered by the ATC. You will also lead a team of developers and consultants to create training modules and documentation on instructional technology, as well as supporting the Accessible Technology Initiative (ATI) campus-wide. Closing Date/Time: Open until filled
Sacramento
6000 J Street, Sacramento, CA 95819, USA
Description: Under the general direction of the Associate Vice President for Enrollment Management and Student Services, the Lead Enrollment Management Systems Analyst is responsible for providing overall support and direction for assigned PeopleSoft Module(s). The Lead Systems Analyst is a data expert who understands the business processes and functional needs of one or more system modules and configurations, regular use, and data structures of the assigned PeopleSoft module. The Lead Systems Analyst serves as a campus Subject Matter Expert (SME) for the CSU's Common Management System (CMS), the CSU version of PeopleSoft's Campus Solutions product. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional area, providing module configuration, testing coordination and support, escalating technical issues and change requests as necessary. This position will access information assets containing protected data, as defined in the CSU Data Classification Standard, only if he/she needs specific access in order to accomplish an authorized task. Access must be based on the principles of need-to-know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office. Closing Date/Time: July 15, 2020
Jul 04, 2020
Full Time
Description: Under the general direction of the Associate Vice President for Enrollment Management and Student Services, the Lead Enrollment Management Systems Analyst is responsible for providing overall support and direction for assigned PeopleSoft Module(s). The Lead Systems Analyst is a data expert who understands the business processes and functional needs of one or more system modules and configurations, regular use, and data structures of the assigned PeopleSoft module. The Lead Systems Analyst serves as a campus Subject Matter Expert (SME) for the CSU's Common Management System (CMS), the CSU version of PeopleSoft's Campus Solutions product. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional area, providing module configuration, testing coordination and support, escalating technical issues and change requests as necessary. This position will access information assets containing protected data, as defined in the CSU Data Classification Standard, only if he/she needs specific access in order to accomplish an authorized task. Access must be based on the principles of need-to-know and least privilege. This position will report any real or potential risk or threat to the security of campus devices, applications, or data to the Information Security Office. Closing Date/Time: July 15, 2020
County of El Dorado
330 Fair Lane, Placerville, California 95667, USA
Description El Dorado County is one of the most beautiful counties in the state of California. You can avoid the valley commute and fog and take in the natural beauty. Check out our video to learn more! ELEVATE TO EL DORADO The County of El Dorado is recruiting applicants for IT Customer Support Specialist I/II.This recruitment will establish a list for the purpose of filling current and future full time, part time and extra help vacancies for at least three (3) months. We currently have the following vacancy: One (1) full time vacancy in the Information Technologies Department located in Placerville, Ca. A training and experience evaluation may be utilized to determine an applicant's ranking for referral to specific vacancies. Based upon the informationin the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies.All work experience that is described or included in your response(s)MUSTbe included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, including but not limited to marijuana; a positive test may result in revocation of an employment offer. DEFINITION Under immediate or general supervision, provides technical support to County-wide technology program clients on a diverse range of personal computer, hardware, software, and peripheral issues and/or provides training and assistance on standard applications used throughout the County; receives and triages incoming requests from clients by asking diagnostic questions to identify the nature of the issue and establishing problem priority; serves as a first-level responder on the full range of standard technical issues and a second-level responder on limited, routine technical issues; ensures consistent and timely communication with clients on resolution efforts; provides technical support in the installation, configuration, maintenance, and repair of desktop computers and associated applications and network/communication systems; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives immediate or general supervision from supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Information Technology Customer Support Specialist I: This is the entry-level classification in the Information Technology Customer Support Specialist series. Initially under close supervision, incumbents learn the operational aspects of the County's Information Technologies Department, its response processes, and the roles of first and second level responders to client technology issues. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Information Technology Customer Support Specialist II-level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Information Technology Customer Support Specialist II: This is the fully qualified journey-level classification in the Information Technology Customer Support Specialist series performing the full range of first and limited second level responder duties for technology clients, and supporting assigned aspects of the department's technical operations. Positions at this level are distinguished from the Information Technology Customer Support Specialist I-level by the performance of the full range of technology support duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. These classes are distinguished from the Information Technology Customer Support Specialist III class in that the latter is responsible for the diagnosis and resolution of a broad range of complex system related hardware, software, and/or application problems that the Information Technology Customer Support Specialist I/II is unable to resolve, including on-site diagnosis and resolution. Information Technology Customer Support Specialist I/II is distinguished from information technology analytical classes in that the latter are primarily responsible for the analysis of system or business needs, the evaluation of current systems, and the design of technical solutions to meet the identified business or system needs. Positions in the Information Technology Customer Support Specialist I/II classes are flexibly staffed, and positions at the II-level are normally filled by advancement from the I-level requiring additional years of experience and after gaining the knowledge, skill, and experience which meet the qualifications for, and after demonstrating the ability to, perform the work of the higher-level class. Examples of Essential Functions Provides technical support to County-wide technology program clients on a diverse range of personal computer, system hardware, software, and peripheral issues; receives and triages incoming requests from clients by asking diagnostic questions to identify the nature of the issue; determines severity and priority of the request; performs client support remotely and/or on-site as required. Serves as first-level responder by performing routine duties such as resetting passwords, and diagnosing and fixing routine desktop hardware and software or communication connectivity issues; resolves issues within prescribed timelines, or refers to higher level technical or professional staff for further investigation and resolution. Provides second-level assistance by conducting an on-site assessment of the issue; investigates, troubleshoots, evaluates and resolves routine computer hardware, software, and peripheral equipment problems; as applicable, refers issue to higher level technical and professional staff for more complex problem resolution. Enters service related information into automated work management system, ensuring system is updated when actions are taken; maintains accurate records and files; documents progress and procedures performed; generates systems reports on a periodic basis. Continuously monitors the status of assigned work orders and ensures clients are updated on the time frame for resolution. Installs and configures desktop computers, hardware, and software; loads and tests specialized applications and security devices; applies software patches; ensures connectivity to network and communication systems. Coordinates and conducts training on standard applications (e.g., Microsoft software packages) used throughout the County; develops training materials including tutorials and instruction manuals; delivers training to groups or one-on-one as needed; maintains records of employee attendance at training sessions. Performs a variety of duties in support of the department's fixed asset inventory; performs yearly inventory of assets through visual confirmation at all County sites; records all surplus and asset movement transaction; updates databases. Administers the County access/entry control system; programs and distributes security keycards in compliance with County policies and procedures; creates and distributes photo identification badges for County departments; maintains and updates system or records to ensure all transactions for new and departing employees are promptly entered and acted upon. Performs related duties as assigned. Education & Experience Requirements (typing "See Resume" in application will not be accepted) Any combination of the required training and experience that would provide the required knowledge, skills, and abilities is qualifying. Information Technology Customer Support Specialist I : Equivalent to an associate degree from an accredited educational institution with major coursework information technology, computer science, or a related field; AND One (1) year of experience providing technical support to users of desktop computer hardware and software and/or providing training to users of standard software. Information Technology Customer Support Specialist II : Equivalent to an associate degree from an accredited educational institution with major coursework information technology, computer science, or a related field; AND Three (3) years of experience providing technical support to users of desktop computer hardware and software and/or providing training to users of standard software; OR Two (2) years of experience at a level equivalent to the County's class of Information Technology Customer Support Specialist I. Additional technical support and/or training experience beyond the required experience listed above may be substituted for the required education on the basis of one (1) year of experience is equivalent to 30 semester (or 45 quarter) units. Possession of nationally recognized certification(s) in the fields of information technology, computer science, or a closely related field may be substituted for some or all of the required education. Licenses and Certifications: Possession of, or ability to obtain, a valid California Driver's License by time of appointment and a satisfactory driving record. Other Requirements PHYSICAL DEMANDS Must possess mobility to work in an office setting and a technology environment; use standard office equipment, including a computer; some positions may be required to operate a motor vehicle; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds, with the use of proper equipment. Reasonable accommodations will be made for individuals on a case-by-case basis. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS Must be willing to work after hours, weekends, and holidays as needed. Closing Date/Time: 7/16/2020 11:59 PM Pacific
Jul 03, 2020
Full Time
Description El Dorado County is one of the most beautiful counties in the state of California. You can avoid the valley commute and fog and take in the natural beauty. Check out our video to learn more! ELEVATE TO EL DORADO The County of El Dorado is recruiting applicants for IT Customer Support Specialist I/II.This recruitment will establish a list for the purpose of filling current and future full time, part time and extra help vacancies for at least three (3) months. We currently have the following vacancy: One (1) full time vacancy in the Information Technologies Department located in Placerville, Ca. A training and experience evaluation may be utilized to determine an applicant's ranking for referral to specific vacancies. Based upon the informationin the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies.All work experience that is described or included in your response(s)MUSTbe included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, including but not limited to marijuana; a positive test may result in revocation of an employment offer. DEFINITION Under immediate or general supervision, provides technical support to County-wide technology program clients on a diverse range of personal computer, hardware, software, and peripheral issues and/or provides training and assistance on standard applications used throughout the County; receives and triages incoming requests from clients by asking diagnostic questions to identify the nature of the issue and establishing problem priority; serves as a first-level responder on the full range of standard technical issues and a second-level responder on limited, routine technical issues; ensures consistent and timely communication with clients on resolution efforts; provides technical support in the installation, configuration, maintenance, and repair of desktop computers and associated applications and network/communication systems; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives immediate or general supervision from supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Information Technology Customer Support Specialist I: This is the entry-level classification in the Information Technology Customer Support Specialist series. Initially under close supervision, incumbents learn the operational aspects of the County's Information Technologies Department, its response processes, and the roles of first and second level responders to client technology issues. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Information Technology Customer Support Specialist II-level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Information Technology Customer Support Specialist II: This is the fully qualified journey-level classification in the Information Technology Customer Support Specialist series performing the full range of first and limited second level responder duties for technology clients, and supporting assigned aspects of the department's technical operations. Positions at this level are distinguished from the Information Technology Customer Support Specialist I-level by the performance of the full range of technology support duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. These classes are distinguished from the Information Technology Customer Support Specialist III class in that the latter is responsible for the diagnosis and resolution of a broad range of complex system related hardware, software, and/or application problems that the Information Technology Customer Support Specialist I/II is unable to resolve, including on-site diagnosis and resolution. Information Technology Customer Support Specialist I/II is distinguished from information technology analytical classes in that the latter are primarily responsible for the analysis of system or business needs, the evaluation of current systems, and the design of technical solutions to meet the identified business or system needs. Positions in the Information Technology Customer Support Specialist I/II classes are flexibly staffed, and positions at the II-level are normally filled by advancement from the I-level requiring additional years of experience and after gaining the knowledge, skill, and experience which meet the qualifications for, and after demonstrating the ability to, perform the work of the higher-level class. Examples of Essential Functions Provides technical support to County-wide technology program clients on a diverse range of personal computer, system hardware, software, and peripheral issues; receives and triages incoming requests from clients by asking diagnostic questions to identify the nature of the issue; determines severity and priority of the request; performs client support remotely and/or on-site as required. Serves as first-level responder by performing routine duties such as resetting passwords, and diagnosing and fixing routine desktop hardware and software or communication connectivity issues; resolves issues within prescribed timelines, or refers to higher level technical or professional staff for further investigation and resolution. Provides second-level assistance by conducting an on-site assessment of the issue; investigates, troubleshoots, evaluates and resolves routine computer hardware, software, and peripheral equipment problems; as applicable, refers issue to higher level technical and professional staff for more complex problem resolution. Enters service related information into automated work management system, ensuring system is updated when actions are taken; maintains accurate records and files; documents progress and procedures performed; generates systems reports on a periodic basis. Continuously monitors the status of assigned work orders and ensures clients are updated on the time frame for resolution. Installs and configures desktop computers, hardware, and software; loads and tests specialized applications and security devices; applies software patches; ensures connectivity to network and communication systems. Coordinates and conducts training on standard applications (e.g., Microsoft software packages) used throughout the County; develops training materials including tutorials and instruction manuals; delivers training to groups or one-on-one as needed; maintains records of employee attendance at training sessions. Performs a variety of duties in support of the department's fixed asset inventory; performs yearly inventory of assets through visual confirmation at all County sites; records all surplus and asset movement transaction; updates databases. Administers the County access/entry control system; programs and distributes security keycards in compliance with County policies and procedures; creates and distributes photo identification badges for County departments; maintains and updates system or records to ensure all transactions for new and departing employees are promptly entered and acted upon. Performs related duties as assigned. Education & Experience Requirements (typing "See Resume" in application will not be accepted) Any combination of the required training and experience that would provide the required knowledge, skills, and abilities is qualifying. Information Technology Customer Support Specialist I : Equivalent to an associate degree from an accredited educational institution with major coursework information technology, computer science, or a related field; AND One (1) year of experience providing technical support to users of desktop computer hardware and software and/or providing training to users of standard software. Information Technology Customer Support Specialist II : Equivalent to an associate degree from an accredited educational institution with major coursework information technology, computer science, or a related field; AND Three (3) years of experience providing technical support to users of desktop computer hardware and software and/or providing training to users of standard software; OR Two (2) years of experience at a level equivalent to the County's class of Information Technology Customer Support Specialist I. Additional technical support and/or training experience beyond the required experience listed above may be substituted for the required education on the basis of one (1) year of experience is equivalent to 30 semester (or 45 quarter) units. Possession of nationally recognized certification(s) in the fields of information technology, computer science, or a closely related field may be substituted for some or all of the required education. Licenses and Certifications: Possession of, or ability to obtain, a valid California Driver's License by time of appointment and a satisfactory driving record. Other Requirements PHYSICAL DEMANDS Must possess mobility to work in an office setting and a technology environment; use standard office equipment, including a computer; some positions may be required to operate a motor vehicle; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds, with the use of proper equipment. Reasonable accommodations will be made for individuals on a case-by-case basis. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS Must be willing to work after hours, weekends, and holidays as needed. Closing Date/Time: 7/16/2020 11:59 PM Pacific
Minimum Qualifications Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Notes to Applicants The Business Intelligence Consultant ( BIC ) will serve as primary data analyst and database support lead for Environmental Health and Safety Services. The BIC will be the lead support person and administrator of a cloud-based safety and health incident management system serving all of Austin Energy. In this role, the BIC will manage contracts with third parties for these cloud services, serve as in-house administrator and primary technical expert in managing user access and workflows, and provide Austin Energy users with, analytics statistics and intelligence in support of health and safety goals. The BIC may also support other applications used in Environmental Health and Safety. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT . Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range Commensurate Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Job Close Date 07/22/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 811 Barton Springs Rd., Austin, TX 78704 Preferred Qualifications Previous experience managing databases and workflow applications with user interfaces, including account management and troubleshooting Previous experience providing user support and training to large organizations Previous experience analyzing data, identifying trends, and delivering business intelligence Previous experience creating analytics visualizations and reports, such as dashboards and other interactive formats Expertise with database structures, data migration and using MS access Previous experience eliciting customer requirements and implementing enhancements of workflows and layouts in technology applications Previous experience in the environmental health and safety (EH&S) field or supporting EH&S programs Ability to travel to multiple work locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe your experience managing databases and workflow applications with user interfaces. (Open Ended Question) * Please describe your experience providing application training and user support to large organizations. (Open Ended Question) * Please describe your experience analyzing data and delivering business intelligence to an organization, including what applications you used for this purpose. (Open Ended Question) * Please describe your experience creating analytics visualizations and reports, such as dashboards and other interactive formats, including what applications you used for this purpose. (Open Ended Question) * Please describe your experience eliciting customer requirements and developing/enhancing technology applications to meet those requirements. (Open Ended Question) * Please describe your experience working in the environmental, health and safety field (EH&S) or supporting EH&S programs. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Jul 03, 2020
Full Time
Minimum Qualifications Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Notes to Applicants The Business Intelligence Consultant ( BIC ) will serve as primary data analyst and database support lead for Environmental Health and Safety Services. The BIC will be the lead support person and administrator of a cloud-based safety and health incident management system serving all of Austin Energy. In this role, the BIC will manage contracts with third parties for these cloud services, serve as in-house administrator and primary technical expert in managing user access and workflows, and provide Austin Energy users with, analytics statistics and intelligence in support of health and safety goals. The BIC may also support other applications used in Environmental Health and Safety. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT . Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range Commensurate Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Job Close Date 07/22/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 811 Barton Springs Rd., Austin, TX 78704 Preferred Qualifications Previous experience managing databases and workflow applications with user interfaces, including account management and troubleshooting Previous experience providing user support and training to large organizations Previous experience analyzing data, identifying trends, and delivering business intelligence Previous experience creating analytics visualizations and reports, such as dashboards and other interactive formats Expertise with database structures, data migration and using MS access Previous experience eliciting customer requirements and implementing enhancements of workflows and layouts in technology applications Previous experience in the environmental health and safety (EH&S) field or supporting EH&S programs Ability to travel to multiple work locations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe your experience managing databases and workflow applications with user interfaces. (Open Ended Question) * Please describe your experience providing application training and user support to large organizations. (Open Ended Question) * Please describe your experience analyzing data and delivering business intelligence to an organization, including what applications you used for this purpose. (Open Ended Question) * Please describe your experience creating analytics visualizations and reports, such as dashboards and other interactive formats, including what applications you used for this purpose. (Open Ended Question) * Please describe your experience eliciting customer requirements and developing/enhancing technology applications to meet those requirements. (Open Ended Question) * Please describe your experience working in the environmental, health and safety field (EH&S) or supporting EH&S programs. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This position will be located in Las Vegas or Carson City, depending on the candidate chosen. The incumbent will act as an advanced journey level application developer for the Department's various applications. The Department recently completed a multi-phased project to replace mainframe-based legacy applications with applications that use Java, JSP, J2EE, Spring, Hibernate, Web Services, Eclipse, Web Logic, XML, Oracle, PL/SQL, Oracle SOA Suite, OBIEE, ODI, ETPM, OPA, Unix shell scripting, SharePoint and other COTS products such as Thunderhead. The department is looking for a programmer/analyst with Java language skills who can maintain and enhance the integrated Unemployment Insurance system. Experience or familiarity with any of the other toolsets mentioned above will be an added advantage. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. Closing Date/Time:
Jul 03, 2020
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This position will be located in Las Vegas or Carson City, depending on the candidate chosen. The incumbent will act as an advanced journey level application developer for the Department's various applications. The Department recently completed a multi-phased project to replace mainframe-based legacy applications with applications that use Java, JSP, J2EE, Spring, Hibernate, Web Services, Eclipse, Web Logic, XML, Oracle, PL/SQL, Oracle SOA Suite, OBIEE, ODI, ETPM, OPA, Unix shell scripting, SharePoint and other COTS products such as Thunderhead. The department is looking for a programmer/analyst with Java language skills who can maintain and enhance the integrated Unemployment Insurance system. Experience or familiarity with any of the other toolsets mentioned above will be an added advantage. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. Closing Date/Time:
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Computer Technician assists with Denton County's annual computer replacement project, provides computer and related equipment repairs, software upgrades, networking, and office work on a temporary basis. Minimum Qualifications Basic knowledge of electronics and wiring. Demonstrated ability to perform high-level maintenance on computer components. Must be proficient in Windows 10, Microsoft Office, and basic networking. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information The anticipated work schedule is 40 hours/week. Contract Labor positions are staffed through an employment agency. Denton County will provide the name and contact information for the employment agency prior to starting an assignment. Closing Date/Time: Continuous
Jul 02, 2020
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Computer Technician assists with Denton County's annual computer replacement project, provides computer and related equipment repairs, software upgrades, networking, and office work on a temporary basis. Minimum Qualifications Basic knowledge of electronics and wiring. Demonstrated ability to perform high-level maintenance on computer components. Must be proficient in Windows 10, Microsoft Office, and basic networking. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information The anticipated work schedule is 40 hours/week. Contract Labor positions are staffed through an employment agency. Denton County will provide the name and contact information for the employment agency prior to starting an assignment. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER E9313G FILING DATES AUGUST 26, 2015 UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REBULLETIN INFORMATION THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE SUPPLEMENTAL QUESTIONNAIRES. PERSONS WHO HAVE ALREADY APPLIED WITHIN THE LAST TWELVE (12) MONTHS NEED NOT REAPPLY, BUT MAY SUBMIT ADDITIONAL INFORMATION BY THE LAST DAY OF FILING. DEFINITION: Performs one or more of a variety of assignments essential to the conduct of elections and related functions of the Department of Registrar-Recorder/County Clerk. CLASSIFICATION STANDARDS: Positions allocable to this intermediate level class work under the supervision of an Election Assistant III or other higher level supervisor on a variety of assignments essential to the conduct of primary, general and special elections and related election functions of the Department of Registrar-Recorder/County Clerk. Such assignments include: Supervising teams of subordinate staff processing voted ballots; troubleshooting precinct operational problems; preparing election related equipment; distributing and retrieving election materials; and developing and conducting election related training.Some assignments may require frequent heavy lifting over 25 lbs. combined with bending and stooping. Depending on the nature of the various assignments, incumbents may work a definite short term basis or an indefinite longer term basis depending on the needs of the Department. Essential Job Functions Provides Information Technology systems support by: reviewing, testing, validating systems; preparing and updating user manuals to ensure accuracy of the documentation. Collects, prepares, maintains, and distributes department Information Technology support documents. Provides support to systems customers and/or to departmental staff for IT incidents and service requests by documenting, and tracking user problem calls. Responds to routine information technology related problems, such as issuing or resetting customer passwords. Provides support in solving software, hardware or computer network problems. Installs, configures, and troubleshoots personal computers and/or network equipment and services. Gathers and retains systems documentation including: flow diagrams, screen and report samples, error messages and processing instructions. Extracts and summarizes report data; compiles statistics and prepares reports for staff analysis; prepares charts, graphs and forms as assigned. Assists in the installation, configuration, maintenance, and troubleshooting of information technology devices. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Assists in providing training to personnel in the use of new user screens, procedural on-line job instructions and other office systems. Requirements SELECTION REQUIREMENTS: Six months full-time* experience configuring, installing, and testing personal computers and printers. LICENSE A valid California Class C Driver License** or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. **Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a driver license before appointment. PHYSICAL CLASS Physical Class IV - Arduous: Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information EXAMINATION CONTENT This is a noncompetitive examination. This examination is intended to merely qualify applicants. Applicants will be placed on an eligible register without indication of relative standing in the examination. Notice of Result for this examination will be sent electronically to candidates upon promulgation of the eligible register. ELIGIBILITY INFORMATION Applicants will be processed on an as received basis and promulgated to the eligible register accordingly. The names of candidates will be placed on the eligible register for a period of twelve (12) months from the date of promulgation. Applicants will be placed on an eligible register without indication of relative standing in the examination. The appointing power may appoint any one of the names on the appropriate register, except that a person without veteran's credit may not be appointed if there are three or more names on the list of persons entitled to veteran's credit. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. SPECIAL INFORMATION Appointees will be required to work any shift, including evenings, weekends, and holidays. FINGERPRINTING AND SECURITY CLEARANCE Before a final appointment is made to this position, candidates are subject to security clearance which includes fingerprinting. An individual may be withheld from appointment, if he/she has a conviction record incompatible with the essential duties of the position for which he/she has applied. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on employment applications, resumes and during the examination process is subject to verification. Disqualifying factors may include but are not limited to: felony convictions, certain job-related misdemeanor convictions, certain serious traffic convictions or patterns of traffic violations (e.g., 3 or more moving violations within the past 2 years, failure to appear, at-fault accidents, and driving under the influence), illegal use of certain controlled substances and/or poor employment history. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies in the Registrar-Recorder/County Clerk. The eligible register will be used for temporary employment only. SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training under the following functional areas: Bilingual Proficiency Candidates whose applications indicate bilingual proficiency in one of the following languages besides English: Cambodian, Khmer, Chinese, Hindi, Japanese, Korean, Spanish, Tagalog, Thai, Vietnamese, or other languages as required. Specific skills or experience of the specialized functional areas may be the subject of the departmental hiring interview. AVAILABLE SHIFT Appointees will be required to work any shift, including evenings, weekends, and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application and additional documents, if any, by 5:00 pm, PST, by the last day of filing. All required documents must be submitted within fifteen (15) calendar days from application submission. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach required documents, you may email them to hurrecruitment @rrcc.lacounty.gov . Please ensure to reference your full name, the examination title and number on the subject of your email. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (562) 462-2844 Teletype Phone: (800) 735-2922 Department Contact Name: Rosetta Thai Department Contact Phone: (562) 462-2844 Department Contact Email: hrrecruitment@rrcc.lacounty.gov Closing Date/Time:
Jul 01, 2020
Temporary
EXAM NUMBER E9313G FILING DATES AUGUST 26, 2015 UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REBULLETIN INFORMATION THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE SUPPLEMENTAL QUESTIONNAIRES. PERSONS WHO HAVE ALREADY APPLIED WITHIN THE LAST TWELVE (12) MONTHS NEED NOT REAPPLY, BUT MAY SUBMIT ADDITIONAL INFORMATION BY THE LAST DAY OF FILING. DEFINITION: Performs one or more of a variety of assignments essential to the conduct of elections and related functions of the Department of Registrar-Recorder/County Clerk. CLASSIFICATION STANDARDS: Positions allocable to this intermediate level class work under the supervision of an Election Assistant III or other higher level supervisor on a variety of assignments essential to the conduct of primary, general and special elections and related election functions of the Department of Registrar-Recorder/County Clerk. Such assignments include: Supervising teams of subordinate staff processing voted ballots; troubleshooting precinct operational problems; preparing election related equipment; distributing and retrieving election materials; and developing and conducting election related training.Some assignments may require frequent heavy lifting over 25 lbs. combined with bending and stooping. Depending on the nature of the various assignments, incumbents may work a definite short term basis or an indefinite longer term basis depending on the needs of the Department. Essential Job Functions Provides Information Technology systems support by: reviewing, testing, validating systems; preparing and updating user manuals to ensure accuracy of the documentation. Collects, prepares, maintains, and distributes department Information Technology support documents. Provides support to systems customers and/or to departmental staff for IT incidents and service requests by documenting, and tracking user problem calls. Responds to routine information technology related problems, such as issuing or resetting customer passwords. Provides support in solving software, hardware or computer network problems. Installs, configures, and troubleshoots personal computers and/or network equipment and services. Gathers and retains systems documentation including: flow diagrams, screen and report samples, error messages and processing instructions. Extracts and summarizes report data; compiles statistics and prepares reports for staff analysis; prepares charts, graphs and forms as assigned. Assists in the installation, configuration, maintenance, and troubleshooting of information technology devices. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Assists in providing training to personnel in the use of new user screens, procedural on-line job instructions and other office systems. Requirements SELECTION REQUIREMENTS: Six months full-time* experience configuring, installing, and testing personal computers and printers. LICENSE A valid California Class C Driver License** or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. **Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a driver license before appointment. PHYSICAL CLASS Physical Class IV - Arduous: Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information EXAMINATION CONTENT This is a noncompetitive examination. This examination is intended to merely qualify applicants. Applicants will be placed on an eligible register without indication of relative standing in the examination. Notice of Result for this examination will be sent electronically to candidates upon promulgation of the eligible register. ELIGIBILITY INFORMATION Applicants will be processed on an as received basis and promulgated to the eligible register accordingly. The names of candidates will be placed on the eligible register for a period of twelve (12) months from the date of promulgation. Applicants will be placed on an eligible register without indication of relative standing in the examination. The appointing power may appoint any one of the names on the appropriate register, except that a person without veteran's credit may not be appointed if there are three or more names on the list of persons entitled to veteran's credit. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. SPECIAL INFORMATION Appointees will be required to work any shift, including evenings, weekends, and holidays. FINGERPRINTING AND SECURITY CLEARANCE Before a final appointment is made to this position, candidates are subject to security clearance which includes fingerprinting. An individual may be withheld from appointment, if he/she has a conviction record incompatible with the essential duties of the position for which he/she has applied. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on employment applications, resumes and during the examination process is subject to verification. Disqualifying factors may include but are not limited to: felony convictions, certain job-related misdemeanor convictions, certain serious traffic convictions or patterns of traffic violations (e.g., 3 or more moving violations within the past 2 years, failure to appear, at-fault accidents, and driving under the influence), illegal use of certain controlled substances and/or poor employment history. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies in the Registrar-Recorder/County Clerk. The eligible register will be used for temporary employment only. SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training under the following functional areas: Bilingual Proficiency Candidates whose applications indicate bilingual proficiency in one of the following languages besides English: Cambodian, Khmer, Chinese, Hindi, Japanese, Korean, Spanish, Tagalog, Thai, Vietnamese, or other languages as required. Specific skills or experience of the specialized functional areas may be the subject of the departmental hiring interview. AVAILABLE SHIFT Appointees will be required to work any shift, including evenings, weekends, and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application and additional documents, if any, by 5:00 pm, PST, by the last day of filing. All required documents must be submitted within fifteen (15) calendar days from application submission. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach required documents, you may email them to hurrecruitment @rrcc.lacounty.gov . Please ensure to reference your full name, the examination title and number on the subject of your email. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (562) 462-2844 Teletype Phone: (800) 735-2922 Department Contact Name: Rosetta Thai Department Contact Phone: (562) 462-2844 Department Contact Email: hrrecruitment@rrcc.lacounty.gov Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
FIRST DAY OF FILING: August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER: R2593S OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Under direction, performs specialized healthcare information systems analysis and provides expertise in one or more areas of systems analysis for a healthcare cluster. Acts as a team leader or coordinator when needed. Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator roles assigned, which include coordinating the development, implementation, and maintenance of complex health related systems. Incumbents may lead a project team or provide expertise in healthcare information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of clinical/financial applications or infrastructure; ensures functional and technical requirements are fully documented. Serves as project leader in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Evaluates impacts, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, clinical/financial/patient access workflows, interfaces, security, audit trails, and business continuity requirements, as well as contributing to the development and management of multi-year budgets including the Business Automation Process. Incumbents monitor healthcare application systems functionality and participate in development of management procedures to ensure quality standards. Incumbents have the ability to lead a team, monitor schedules, and coordinate all system development life cycle activities. Participates in audits from local, state and federal agencies including the County of Los Angeles, State of California, the FDA, GASB51, The Joint Commission, etc. Essential Job Functions Performs highly specialized, integrated, complex information system analysis, design, test, and integration, IT project management, implementation of one or more of the following EHR modules: (A) Registration, Admitting, Discharge, Transfer (R/ADT) and Enterprise Master Patient Index (EMPI), (B) Patient Scheduling (PS), (C) Training, (D) clinical applications, or (E) ancillary services applications such as lab, radiology, and pharmacy. Documents process flows, existing and future process flow improvements. Standardizes all data elements across all settings. Documents all alerts' notifications and approvals. Defines all interfaces requirements. Completes system design for implementation and optimization of EHR modules. Conducts unit, system tests and integration tests. Develops conversion plans, policies and procedures and training plans. Supports system go-live, ongoing maintenance and enhancements. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time, paid experience in a centralized ** healthcare related information technology organization with knowledge and experience performing information systems analysis and design for Health Care related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in Health Care related systems*** in a centralized ** healthcare related information technology organization. Option III: Four (4) years within the last seven (7) years of full-time, paid experience in information systems analysis and design in a centralized healthcare related information technology organization with knowledge and experience performing information systems analysis and design in Health Care related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work, any type of college degree such as Bachelor or Master, or for completion of a certificate program, you must include a legible copy of the "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, or within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as, provides a full range of information systems analysis, design, and is assigned to moderately complex systems, and analyze, design, test and implement programs for a complete system, or a component or module of a large complex system. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information This examination will consist of two parts: Part I: An online multiple choice written test, weighted at 60%, assessing two Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. Software Testing, covering the following topics: Dynamic Techniques, Fundamentals, Levels, Management, Monitoring and Types. Part II: An online multiple choice written test weighted 40%. The online multiple choice test will measure verbal ability, achievement, confidence and optimism, independence, influence, reliability, and professional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. You can access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en/practice-tests/. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services (DHS) Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
Jul 01, 2020
Full Time
FIRST DAY OF FILING: August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER: R2593S OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Under direction, performs specialized healthcare information systems analysis and provides expertise in one or more areas of systems analysis for a healthcare cluster. Acts as a team leader or coordinator when needed. Incumbents in this senior-level class generally report to an information technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator roles assigned, which include coordinating the development, implementation, and maintenance of complex health related systems. Incumbents may lead a project team or provide expertise in healthcare information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation of clinical/financial applications or infrastructure; ensures functional and technical requirements are fully documented. Serves as project leader in the development of project plans, budget, and system integration test plans for new systems or complex enhancements, including tasks, deliverables, and pricing; coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Evaluates impacts, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, clinical/financial/patient access workflows, interfaces, security, audit trails, and business continuity requirements, as well as contributing to the development and management of multi-year budgets including the Business Automation Process. Incumbents monitor healthcare application systems functionality and participate in development of management procedures to ensure quality standards. Incumbents have the ability to lead a team, monitor schedules, and coordinate all system development life cycle activities. Participates in audits from local, state and federal agencies including the County of Los Angeles, State of California, the FDA, GASB51, The Joint Commission, etc. Essential Job Functions Performs highly specialized, integrated, complex information system analysis, design, test, and integration, IT project management, implementation of one or more of the following EHR modules: (A) Registration, Admitting, Discharge, Transfer (R/ADT) and Enterprise Master Patient Index (EMPI), (B) Patient Scheduling (PS), (C) Training, (D) clinical applications, or (E) ancillary services applications such as lab, radiology, and pharmacy. Documents process flows, existing and future process flow improvements. Standardizes all data elements across all settings. Documents all alerts' notifications and approvals. Defines all interfaces requirements. Completes system design for implementation and optimization of EHR modules. Conducts unit, system tests and integration tests. Develops conversion plans, policies and procedures and training plans. Supports system go-live, ongoing maintenance and enhancements. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND three (3) years within the last seven (7) years of full-time, paid experience in a centralized ** healthcare related information technology organization with knowledge and experience performing information systems analysis and design for Health Care related systems*** at a public or private healthcare organization. Option II: Two (2) years within the last five (5) years of experience at the level of Los Angeles County's class of Information Systems Analyst II**** with knowledge and experience performing information systems analysis and design in Health Care related systems*** in a centralized ** healthcare related information technology organization. Option III: Four (4) years within the last seven (7) years of full-time, paid experience in information systems analysis and design in a centralized healthcare related information technology organization with knowledge and experience performing information systems analysis and design in Health Care related systems*** at a public or private healthcare organization. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work, any type of college degree such as Bachelor or Master, or for completion of a certificate program, you must include a legible copy of the "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, or within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Information Systems Analyst II is defined as, provides a full range of information systems analysis, design, and is assigned to moderately complex systems, and analyze, design, test and implement programs for a complete system, or a component or module of a large complex system. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in EHR/EMR implementation/support, such as Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information This examination will consist of two parts: Part I: An online multiple choice written test, weighted at 60%, assessing two Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. Software Testing, covering the following topics: Dynamic Techniques, Fundamentals, Levels, Management, Monitoring and Types. Part II: An online multiple choice written test weighted 40%. The online multiple choice test will measure verbal ability, achievement, confidence and optimism, independence, influence, reliability, and professional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. You can access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en/practice-tests/. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services (DHS) Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
FIRST DAY OF FILING: August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER: R2594C OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Leads highly specialized, integrated, complex information systems analysis to design, test, integrate, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Scheduling; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Essential Job Functions Leads, participates in the work, and supervises, when needed, a team of Information Systems Analysts and other technical staff engaged in the development, implementation or maintenance of highly complex healthcare systems. Develops systems specifications, through requirements gathering, research, analysis and direct contact with business units, subject matter experts, system users and technical staff, and hardware/software vendors for specialized and complex applications using relevant tools and techniques for systems development. Conducts analysis and planning to revise and update the department's long-range information system plans, business automation plans and IT strategic plans; solves the more complex application problems; develops Statement of Work in accordance to systems development lifecycle on hospital/clinical/financial infrastructure applications and technical enhancements, including tasks, deliverables, and pricing. Coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Monitors vendor performance to ensure contract deliverables meet requirements, resolves problems, prepares reports, and reviews/approves vendor payments. Acts as technical lead to a project manager, department management, and/or user management regarding one or more major healthcare related systems or maintenance analysis and design efforts. Represents the department at interdepartmental meetings and serves on Countywide information technology committees and work groups when needed. Acts as a project lead or technical specialist for complex systems development projects and supervises lower level Information Systems Analysts and other technical staff, when needed, for a health cluster County Department. Leads technical team to service customers on new initiatives and implement EHR. Collaborates with subject matter experts (SMEs), vendor professional support team, and leads IT technical team to develop project plans, timelines, deliverables, and implementation outcomes. Conducts system analysis, process flows, system interfaces, validations, testing, training, implementation and change management. Monitors conversion/migration plan development and execution; completes system documentation, enterprise policies and procedures. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last last six (6) years of responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience in health care related systems*** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst**** with knowledge and experience in health care related systems*** in a centralized** healthcare related information technology organization. Option III: Five (5) years within the last six (6) years of responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience in health care related systems*** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work, any type of college degree such as Bachelor or Master, or for completion of a certificate program, you must include a legible copy of the "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For complete description of class specification, please click on the hyperlink under the title. *****Medium to large health care organization is defined as a health care organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management, etc.) APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information This examination will consist of two parts: Part I: An online multiple choice written test, weighted at 60%, assessing three Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Software Quality Assurance, covering the following topics: Audits and Reviews, Defects and Bugs, Implementation, Measurements, Metrics and Standards, Overview, Personnel and Tools, Processes, and Software Testing. ITIL Concepts, covering the following topics: Availability Management, Capacity Management, Change Management, Configuration Management, Financial Management for IT Services, IT Service Continuity Management, Incident Management and Service Desk, Problem Management, Release Management, and Service Level Management. Part II: An online multiple choice written test weighted 40%. The online multiple choice test will measure verbal ability, achievement, confidence and optimism, independence, influence, reliability, and professional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. You can access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en/practice-tests/ . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services (DHS) Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
Jul 01, 2020
Full Time
FIRST DAY OF FILING: August 11, 2017 at 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. EXAM NUMBER: R2594C OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Leads highly specialized, integrated, complex information systems analysis to design, test, integrate, and implementation of one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Scheduling; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Essential Job Functions Leads, participates in the work, and supervises, when needed, a team of Information Systems Analysts and other technical staff engaged in the development, implementation or maintenance of highly complex healthcare systems. Develops systems specifications, through requirements gathering, research, analysis and direct contact with business units, subject matter experts, system users and technical staff, and hardware/software vendors for specialized and complex applications using relevant tools and techniques for systems development. Conducts analysis and planning to revise and update the department's long-range information system plans, business automation plans and IT strategic plans; solves the more complex application problems; develops Statement of Work in accordance to systems development lifecycle on hospital/clinical/financial infrastructure applications and technical enhancements, including tasks, deliverables, and pricing. Coordinates change management documentation and ensures that approvals are managed according to departmental procedures. Monitors vendor performance to ensure contract deliverables meet requirements, resolves problems, prepares reports, and reviews/approves vendor payments. Acts as technical lead to a project manager, department management, and/or user management regarding one or more major healthcare related systems or maintenance analysis and design efforts. Represents the department at interdepartmental meetings and serves on Countywide information technology committees and work groups when needed. Acts as a project lead or technical specialist for complex systems development projects and supervises lower level Information Systems Analysts and other technical staff, when needed, for a health cluster County Department. Leads technical team to service customers on new initiatives and implement EHR. Collaborates with subject matter experts (SMEs), vendor professional support team, and leads IT technical team to develop project plans, timelines, deliverables, and implementation outcomes. Conducts system analysis, process flows, system interfaces, validations, testing, training, implementation and change management. Monitors conversion/migration plan development and execution; completes system documentation, enterprise policies and procedures. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last last six (6) years of responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience in health care related systems*** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst**** with knowledge and experience in health care related systems*** in a centralized** healthcare related information technology organization. Option III: Five (5) years within the last six (6) years of responsible full-time, paid experience in a centralized** healthcare related information technology organization with knowledge and experience in health care related systems*** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: *In order to receive credit for any college course work, any type of college degree such as Bachelor or Master, or for completion of a certificate program, you must include a legible copy of the "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, within fifteen (15) calendar days of filing your application online. Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. At the time of appointment, the successful candidate must be prepared to provide an "official" transcript from the college or university to verify the required degree(s). **Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the chief Information Technology official for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit. ***Health Care related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. ****Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For complete description of class specification, please click on the hyperlink under the title. *****Medium to large health care organization is defined as a health care organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management, etc.) APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information This examination will consist of two parts: Part I: An online multiple choice written test, weighted at 60%, assessing three Professional/Technical Knowledge areas: Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, and System Design and User Interface. Software Quality Assurance, covering the following topics: Audits and Reviews, Defects and Bugs, Implementation, Measurements, Metrics and Standards, Overview, Personnel and Tools, Processes, and Software Testing. ITIL Concepts, covering the following topics: Availability Management, Capacity Management, Change Management, Configuration Management, Financial Management for IT Services, IT Service Continuity Management, Incident Management and Service Desk, Problem Management, Release Management, and Service Level Management. Part II: An online multiple choice written test weighted 40%. The online multiple choice test will measure verbal ability, achievement, confidence and optimism, independence, influence, reliability, and professional potential. Only those candidates that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored. Candidates must achieve a passing score of 70% on each Professional/Technical Knowledge area. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher in Part 1 and Part 2 in order to be placed on the eligible register. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken the identical written tests for other exams within the last (12) months, will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your online application, your score will be transferred to the new examination and you may not be allowed to re-take any identical test part(s) for at least a year. NOTE: Applicants may receive notice via e-mail and are responsible for providing a valid e-mail address. Please add hkim@hr.lacounty.gov and info@governmentjobs.com to your address book to ensure the e-mails reach your inbox. Scores cannot be given over the telephone. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. You can access test preparation for the computerized portion of the test by going to https://www.shldirect.com/en/practice-tests/ . While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as received basis and promulgated to the eligible register accordingly. In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources. Special Information: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. A thorough background investigation (including fingerprint search) will be required of candidates. Candidates who are found to be unsuitable for employment will be removed from the eligible list/register pursuant to Civil Service Rule 6.04. DISQUALIFYING FACTORS INCLUDE BUT ARE NOT LIMITED TO: Felony convictions Certain job-related misdemeanor convictions Certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at fault accidents and driving under the influence) Illegal use and/or sales of controlled substances Poor employment history Applicants with disabilities who require special accommodations must provide the Examination Unit with advance notice. Vacancy Information: The resulting eligible register from this exam will be primarily used to fill a vacancies at the Department of Health Services (DHS) Administration Information Technology organization located throughout Los Angeles County. Application and Filing Information: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. Passing this examination and being added to the eligible register does not guarantee an offer of employment. All correspondence to applicants will be sent electronically with the exception of the final examination result notice. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Heidi Kim Department Contact Phone: (213) 738-2009 Department Contact Email: hkim@hr.lacounty.gov Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER: Y4899K JOB TYPE: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: October 21, 2019 @ 8:00 AM, PST UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of 5 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. DEFINITION Designs, manages, and maintains a clinical or public health laboratory information system. Essential Job Functions Develops, designs and formats management reports utilizing a report-writer program. Conducts system-verification tests to ensure the operational accuracy of data transmission related to database/client and equipment interfaces and test code reproducibility. Acts as a liaison between the laboratory unit and other units within the medical facility, department or external agencies and clients concerning problems with the laboratory information system. Assists in implementing, supporting and may validate electronic interfaces linking the laboratory information system to other information systems or instruments. Assists in conducting training programs for laboratory personnel in the use of laboratory information systems. Analyzes and oversees and may revise existing laboratory information system applications and associated test code definitions for analytical tests on human, animal and environmental specimens. May act as liaison between the laboratory unit and the contract maintenance and repair service. Maintains and updates the master test file, user and client profiles, procedure and security clearance files and access user levels. Develops and documents backup procedures to ensure the viability and accessibility of laboratory information and operations in the event of system malfunction. Requirements MINIMUM REQUIREMENTS: Three years' experience as a Clinical Laboratory Scientist* or Public Health Microbiologist** in a Clinical Laboratory Improvement Amendments (CLIA) - certified laboratory. ***LICENSE: Los Angeles County Department of Health Services: Clinical Laboratory Scientist license issued by the California Department of Public Health. Los Angeles County Department of Public Health: Clinical Laboratory Scientist, Limited Clinical Laboratory Scientist, Clinical Microbiologist Scientist License, or Public Health Microbiologist Certificate issued by the California Department of Public Health. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: * Experience as a Clinical Laboratory Scientist is defined as: performs a variety of standardized clinical laboratory tests within a specialized area (such as biochemistry, hematology, microbiology, or immunohematology) or across specialty lines using manual or instrumented methodology. **Experience as a Public Health Microbiologist is defined as: performs a variety of standardized public health laboratory tests within a specialized area (such as bacteriology, virology, serology, or parasitology) or across specialty lines. ***Applicants must attach a photocopy of the required license or certificate to your application at the time of filing online, or email the required license to exam analyst at AShaboyan@dhs.lacounty.gov within fifteen (15) calendar days from the date of filing your application online. Applications submitted without the required license will be rejected as incomplete. The original license must be presented during the selection process and prior the appointment. The required license MUST be current and unrestricted; a conditional, provisional, probationary or restricted license will NOT be accepted. DESIRABLE QUALIFICATIONS: Experience using Cerner System for managing hospital laboratory reports. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and desirable qualification based upon application information, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add AShaboyan@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. No person may compete in this exam more than once every twelve (12) months. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. Available Shift: Any VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications will be processed on an as received basis. Apply online by clicking on the green "Apply" button for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION AND YOU MAY ALSO BE DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last date of filing will not be accepted. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT Ani Shaboyan, Exam Analyst (323) 914-8251 Ashaboyan@dhs.lacounty.gov ADA COORDINATOR PHONE (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 Closing Date/Time:
Jul 01, 2020
Full Time
EXAM NUMBER: Y4899K JOB TYPE: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: October 21, 2019 @ 8:00 AM, PST UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of 5 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. DEFINITION Designs, manages, and maintains a clinical or public health laboratory information system. Essential Job Functions Develops, designs and formats management reports utilizing a report-writer program. Conducts system-verification tests to ensure the operational accuracy of data transmission related to database/client and equipment interfaces and test code reproducibility. Acts as a liaison between the laboratory unit and other units within the medical facility, department or external agencies and clients concerning problems with the laboratory information system. Assists in implementing, supporting and may validate electronic interfaces linking the laboratory information system to other information systems or instruments. Assists in conducting training programs for laboratory personnel in the use of laboratory information systems. Analyzes and oversees and may revise existing laboratory information system applications and associated test code definitions for analytical tests on human, animal and environmental specimens. May act as liaison between the laboratory unit and the contract maintenance and repair service. Maintains and updates the master test file, user and client profiles, procedure and security clearance files and access user levels. Develops and documents backup procedures to ensure the viability and accessibility of laboratory information and operations in the event of system malfunction. Requirements MINIMUM REQUIREMENTS: Three years' experience as a Clinical Laboratory Scientist* or Public Health Microbiologist** in a Clinical Laboratory Improvement Amendments (CLIA) - certified laboratory. ***LICENSE: Los Angeles County Department of Health Services: Clinical Laboratory Scientist license issued by the California Department of Public Health. Los Angeles County Department of Public Health: Clinical Laboratory Scientist, Limited Clinical Laboratory Scientist, Clinical Microbiologist Scientist License, or Public Health Microbiologist Certificate issued by the California Department of Public Health. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: * Experience as a Clinical Laboratory Scientist is defined as: performs a variety of standardized clinical laboratory tests within a specialized area (such as biochemistry, hematology, microbiology, or immunohematology) or across specialty lines using manual or instrumented methodology. **Experience as a Public Health Microbiologist is defined as: performs a variety of standardized public health laboratory tests within a specialized area (such as bacteriology, virology, serology, or parasitology) or across specialty lines. ***Applicants must attach a photocopy of the required license or certificate to your application at the time of filing online, or email the required license to exam analyst at AShaboyan@dhs.lacounty.gov within fifteen (15) calendar days from the date of filing your application online. Applications submitted without the required license will be rejected as incomplete. The original license must be presented during the selection process and prior the appointment. The required license MUST be current and unrestricted; a conditional, provisional, probationary or restricted license will NOT be accepted. DESIRABLE QUALIFICATIONS: Experience using Cerner System for managing hospital laboratory reports. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and desirable qualification based upon application information, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add AShaboyan@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. No person may compete in this exam more than once every twelve (12) months. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. Available Shift: Any VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications will be processed on an as received basis. Apply online by clicking on the green "Apply" button for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION AND YOU MAY ALSO BE DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last date of filing will not be accepted. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT Ani Shaboyan, Exam Analyst (323) 914-8251 Ashaboyan@dhs.lacounty.gov ADA COORDINATOR PHONE (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 Closing Date/Time:
City of Costa Mesa, CA
Costa Mesa, CA, United States
Under general supervision, performs work of routine difficulty in the development and modification of software application programs in support of the information processing needs of city departments; to perform both routine and complex technical and administrative tasks related to the development and operation of the system; and to perform related duties as required. Incumbents may be assigned to any of the following assignments: General Programming or Geographic Information Systems (GIS) and related programming. CLASS CHARACTERISTICS: This position receives functional supervision from the Systems and Programming Supervisor and performs a variety of software analysis functions in support of various user department needs. This position may receive technical direction from the Senior Programmer Analyst in completing particular assignments. This position requires knowledge of a broader range of applications programs, operating systems and division operations than the Programmer Analyst I classification. APPLICATION AND SELECTION PROCESS: There is currently one vacancy assigned to Geographic Information Systems (GIS). Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. The next application review date is August 3, 2020. Candidates are required to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. Do not include text or attached resumes, as they will not be accepted or reviewed in the application process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Closing Date/Time: Continuous
Jul 01, 2020
Full Time
Under general supervision, performs work of routine difficulty in the development and modification of software application programs in support of the information processing needs of city departments; to perform both routine and complex technical and administrative tasks related to the development and operation of the system; and to perform related duties as required. Incumbents may be assigned to any of the following assignments: General Programming or Geographic Information Systems (GIS) and related programming. CLASS CHARACTERISTICS: This position receives functional supervision from the Systems and Programming Supervisor and performs a variety of software analysis functions in support of various user department needs. This position may receive technical direction from the Senior Programmer Analyst in completing particular assignments. This position requires knowledge of a broader range of applications programs, operating systems and division operations than the Programmer Analyst I classification. APPLICATION AND SELECTION PROCESS: There is currently one vacancy assigned to Geographic Information Systems (GIS). Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. The next application review date is August 3, 2020. Candidates are required to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. Do not include text or attached resumes, as they will not be accepted or reviewed in the application process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list. It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Closing Date/Time: Continuous
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale community builders possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Would you fit in? Apply now. The Land Mobile Radio Installation Technician (Telecommunications Technician) is responsible for the proper installation of 2-way radios, computer docking stations, and other communications equipment in vehicles. This position will also be responsible for the installation of other types of communications equipment at fixed locations. Examples of the fixed equipment would include satellite telephones, video monitors, two-way radio control stations and rooftop mounted antennas. Installations are not limited to the devices listed and the Technician may perform other tasks as required by the City. This is advanced skilled technical work in the installation, programming, repair, maintenance and modification of electronic and communications systems in one or more of several electronic disciplines comprised of vehicle technology, video surveillance, communication equipment, and audio/video (A/V) systems. Employees in this class will be assigned to one or more of these disciplines. There will be some overlap in skills required and tasks performed between each of these disciplines. Employees install, program, repair, maintain and modify advanced state of the art and legacy systems and products that may be computer processor controlled. Employees will liaison with vendors performing support and installations in order to ensure timely completion of work and quality of work. Employees will provide direct support for emergency operations center and crime center technology. Employees exercise considerable independent judgment in the various technical phases of the work. Work assignments may be issued verbally, in writing, or via a computer based workforce management system. Work is performed under the general direction of a supervisor. An employee may be required to work independently, without immediate supervision. Work is reviewed through observation of results and equipment performance, examination of reports and discussion/conferences NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City offers 401(a) participation with a 9% City contribution and no employee match! Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union 769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). ESSENTIAL JOB FUNCTIONS Installs, removes, repairs, maintains, programs and modifies a variety of radio communications equipment and systems, including but not limited to 2-way radio communications equipment (trunked radio systems, conventional radio systems, mobile radios, base radios, portables, mobile data, control/dispatch consoles, analog and digital radios, frequency/time division multiplexing, antennas, dishes, and towers). Installs, removes, repairs, maintains, programs and modifies a variety of audio visual systems including television monitors, satellite TV receivers and dish antennas, A/V controllers, video switchers and associated cable, patch panels and distribution frames. Coordinates activities to schedule system outages, perform systems tests, analyze equipment performance problems, and implement repairs as needed. Estimates time and materials required for proposed jobs; maintains records and submits various reports and requisitions for supplies and equipment. Enters time expended and material used into a computer-based workforce tracking system. Makes recommendations to superiors for the improvement of electronic systems. Set-up Emergency Operations Center (EOC) communications equipment such as telephone, radio, and computers as needed to support EOC activation. Provide technical support to the EOC during activations for assigned communications technologies. May assign and coordinate the activities of contracted service technician employees. Responds to off-duty emergencies to effect repairs of malfunctioning electronic and instrumentation systems. Performs related work as required. JOB REQUIREMENTS & WORK ENVIRONMENT 1. Possession of an associate's degree from an accredited college or university with major coursework in electronics, electrical engineering technology, computer technology, or a closely related field. Military technical school training in communications or telecommunications, or training received in equipment vendor service schools may substitute for the required education on a year-for-year basis. 2. Possess at least four (4) years of technical experience that includes repair and servicing of technology in vehicles including laptops with computer docking solutions and wireless modems OR install and support of IP based video surveillance systems OR repair and servicing of 800MHz portable and mobile radios, and installation of mobile radios in various vehicular platforms. Additional qualifying work experience may be substituted on a year-for-year basis for the required education. 3. Possess or be able to obtain a valid Florida driver's license with an acceptable driving record. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). Closing Date/Time: Continuous
Jul 01, 2020
Full Time
POSITION SUMMARY The City of Fort Lauderdale community builders possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Would you fit in? Apply now. The Land Mobile Radio Installation Technician (Telecommunications Technician) is responsible for the proper installation of 2-way radios, computer docking stations, and other communications equipment in vehicles. This position will also be responsible for the installation of other types of communications equipment at fixed locations. Examples of the fixed equipment would include satellite telephones, video monitors, two-way radio control stations and rooftop mounted antennas. Installations are not limited to the devices listed and the Technician may perform other tasks as required by the City. This is advanced skilled technical work in the installation, programming, repair, maintenance and modification of electronic and communications systems in one or more of several electronic disciplines comprised of vehicle technology, video surveillance, communication equipment, and audio/video (A/V) systems. Employees in this class will be assigned to one or more of these disciplines. There will be some overlap in skills required and tasks performed between each of these disciplines. Employees install, program, repair, maintain and modify advanced state of the art and legacy systems and products that may be computer processor controlled. Employees will liaison with vendors performing support and installations in order to ensure timely completion of work and quality of work. Employees will provide direct support for emergency operations center and crime center technology. Employees exercise considerable independent judgment in the various technical phases of the work. Work assignments may be issued verbally, in writing, or via a computer based workforce management system. Work is performed under the general direction of a supervisor. An employee may be required to work independently, without immediate supervision. Work is reviewed through observation of results and equipment performance, examination of reports and discussion/conferences NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City offers 401(a) participation with a 9% City contribution and no employee match! Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union 769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). ESSENTIAL JOB FUNCTIONS Installs, removes, repairs, maintains, programs and modifies a variety of radio communications equipment and systems, including but not limited to 2-way radio communications equipment (trunked radio systems, conventional radio systems, mobile radios, base radios, portables, mobile data, control/dispatch consoles, analog and digital radios, frequency/time division multiplexing, antennas, dishes, and towers). Installs, removes, repairs, maintains, programs and modifies a variety of audio visual systems including television monitors, satellite TV receivers and dish antennas, A/V controllers, video switchers and associated cable, patch panels and distribution frames. Coordinates activities to schedule system outages, perform systems tests, analyze equipment performance problems, and implement repairs as needed. Estimates time and materials required for proposed jobs; maintains records and submits various reports and requisitions for supplies and equipment. Enters time expended and material used into a computer-based workforce tracking system. Makes recommendations to superiors for the improvement of electronic systems. Set-up Emergency Operations Center (EOC) communications equipment such as telephone, radio, and computers as needed to support EOC activation. Provide technical support to the EOC during activations for assigned communications technologies. May assign and coordinate the activities of contracted service technician employees. Responds to off-duty emergencies to effect repairs of malfunctioning electronic and instrumentation systems. Performs related work as required. JOB REQUIREMENTS & WORK ENVIRONMENT 1. Possession of an associate's degree from an accredited college or university with major coursework in electronics, electrical engineering technology, computer technology, or a closely related field. Military technical school training in communications or telecommunications, or training received in equipment vendor service schools may substitute for the required education on a year-for-year basis. 2. Possess at least four (4) years of technical experience that includes repair and servicing of technology in vehicles including laptops with computer docking solutions and wireless modems OR install and support of IP based video surveillance systems OR repair and servicing of 800MHz portable and mobile radios, and installation of mobile radios in various vehicular platforms. Additional qualifying work experience may be substituted on a year-for-year basis for the required education. 3. Possess or be able to obtain a valid Florida driver's license with an acceptable driving record. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). Closing Date/Time: Continuous
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. This supervisory position works within the Department of Administration's Enterprise IT Services (EITS) Division, Network Transport Services Unit, and is located in Carson City, NV. The IT Professional 4 is responsible for operation and maintenance of a statewide IP/MPLS microwave network and site infrastructure. This position oversees the Network Transport Services field personnel throughout Carson City, Elko and Las Vegas. Additional duties include assigning staff priorities, providing technical support to field personnel; ensuring the implementation of engineering objectives, and confirming preventive maintenance is performed on network equipment. The IT Professional 4 is also tasked with assisting with biennial budget development by identifying unit needs is as well as creating Statements of Work and coordinating with contractors and vendors on special projects. Special requirements of this position include: Statewide travel up to 25% of the time that may entail traveling to remote mountaintop sites by 4-wheel drive, ATV, snow cat, helicopter, or hiking; climbing towers up to 120 feet above ground level; working in inclement weather and varying conditions; and the ability to lift up to 50 lbs. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
Jul 01, 2020
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. This supervisory position works within the Department of Administration's Enterprise IT Services (EITS) Division, Network Transport Services Unit, and is located in Carson City, NV. The IT Professional 4 is responsible for operation and maintenance of a statewide IP/MPLS microwave network and site infrastructure. This position oversees the Network Transport Services field personnel throughout Carson City, Elko and Las Vegas. Additional duties include assigning staff priorities, providing technical support to field personnel; ensuring the implementation of engineering objectives, and confirming preventive maintenance is performed on network equipment. The IT Professional 4 is also tasked with assisting with biennial budget development by identifying unit needs is as well as creating Statements of Work and coordinating with contractors and vendors on special projects. Special requirements of this position include: Statewide travel up to 25% of the time that may entail traveling to remote mountaintop sites by 4-wheel drive, ATV, snow cat, helicopter, or hiking; climbing towers up to 120 feet above ground level; working in inclement weather and varying conditions; and the ability to lift up to 50 lbs. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This position will be located at the Department of Motor Vehicles in Carson City. The incumbent will need to demonstrate excellent project management skills and interpersonal communication skills. Ideal candidates have experience in Microsoft Technologies, Administrative and .Net Development skills for the following areas: Windows Server 2008/2016 Administrative (IIS 7.0/10.0 Certificate, GAC), Microsoft SQL database Administration, Team Foundation Server, Microsoft.Net to include the following: MS Visual Studio, VB, ASP, .Net Framework, and SDLC Methodology. Potential candidates with a subset of these skills are encouraged to apply. The incumbent must pose a positive attitude, be a dedicated self-starter, work as a team player and support the important work of the Department of Motor Vehicles. DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. All DMV employees involved in registering voters must disclose information regarding previous and current felony convictions of theft and/or fraud. NRS 293.504 identifies the Department of Motor Vehicles as a voter registration agency. NRS 293.5045 states, a voter registration agency shall not knowingly employ a person whose duties will include the registration of voters if the person has been convicted of a felony involving theft or fraud. Federal Regulation 49CFR 384.228 identifies the Department of Motor Vehicles, Field Services Division, as a CDL testing program and shall not employ a person with any felony conviction within the last 10 years or convictions of any fraudulent activities. Persons offered employment in this position will be required to pay for these items. Under the authority of NRS 239B.010.1(b), the DMV also utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
Jul 01, 2020
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This position will be located at the Department of Motor Vehicles in Carson City. The incumbent will need to demonstrate excellent project management skills and interpersonal communication skills. Ideal candidates have experience in Microsoft Technologies, Administrative and .Net Development skills for the following areas: Windows Server 2008/2016 Administrative (IIS 7.0/10.0 Certificate, GAC), Microsoft SQL database Administration, Team Foundation Server, Microsoft.Net to include the following: MS Visual Studio, VB, ASP, .Net Framework, and SDLC Methodology. Potential candidates with a subset of these skills are encouraged to apply. The incumbent must pose a positive attitude, be a dedicated self-starter, work as a team player and support the important work of the Department of Motor Vehicles. DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. All DMV employees involved in registering voters must disclose information regarding previous and current felony convictions of theft and/or fraud. NRS 293.504 identifies the Department of Motor Vehicles as a voter registration agency. NRS 293.5045 states, a voter registration agency shall not knowingly employ a person whose duties will include the registration of voters if the person has been convicted of a felony involving theft or fraud. Federal Regulation 49CFR 384.228 identifies the Department of Motor Vehicles, Field Services Division, as a CDL testing program and shall not employ a person with any felony conviction within the last 10 years or convictions of any fraudulent activities. Persons offered employment in this position will be required to pay for these items. Under the authority of NRS 239B.010.1(b), the DMV also utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/14/2020, 3/20/2020, 4/17/2020, 5/15/2020, *6/19/2020, *7/17/2020, *8/14/2020 (final) Under general supervision plans, designs, installs, and maintains the network of radio communication equipment used to support local government jurisdictions in relation to law enforcement, fire suppression, and general government activities. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: Advanced theory of radio communications and electronics including microwave radio theory and operation Electrical and mechanical theory and operation 800 MHz trunked radio systems, digital microwave, DS1 and DS3 multiplexers, LAN, WAN, computer operations and various software programs Two-way radio communications Various tools and instruments used to test and repair electronic and telecommunications equipment Dispatch consoles systems repair, programming, and troubleshooting; computer software and hardware related to radio dispatch console systems Basic network systems Design, installation, operation, and maintenance of wireless communications systems, including telephone and data systems, simulcast trunked radio systems, microwave and complex multicarrier equipment, automatic switchboards, radio controlled equipment, test devices, and other telecommunications equipment Engineering practices and principles related to telecommunications and/or network systems Engineering mathematics and electronics Applicable federal, state, and local laws, codes, and regulations Industry standards related to public safety and wireless communications Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability To: Research and evaluate system problems, and recommend solutions Read and interpret complex infrastructure and electronic system diagrams, blueprints, and design documentation Troubleshoot problems on trunked radio equipment, digital microwave, and multiplexing carrier equipment Use hand tools to construct, install, maintain, repair modify and operate electronic equipment, and test complex electronic circuitry Use precision instruments for measuring radio frequencies, deviation modulation, and other data Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Collect and compile a variety of data and information; keep accurate records and prepare clear and concise reports Employment Qualifications Minimum Qualifications: Either: 1. One year of full-time paid experience employed by Sacramento County in the class of Telecommunications Systems Technician. Or: 2. Four years of full-time paid experience implementing, maintaining, and repairing conventional and trunked radio systems such as 800 MHz trunked radio systems, digital microwave, multiplexing systems, wireless voice/data systems, and network circuits. Education Substitution Applicable to Pattern 2: Completion of 30 semester units (or 45 quarter units) in Electronics Technology; Communications Engineering; Electronics/Electrical Engineering; Telecommunications Technology; Management Information Systems; Computer Science; Information Technology; or a closely related field from an accredited college or university, military, vocational, or other specialized training program may be substituted for one year of the required experience. NOTE: Completion of training courses which do not have semester unit values are equated to semester units on the basis of: 15 clock hours of instruction equal one (1) semester (1.5 quarter) unit. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements : Some positions in this class require the incumbent to be able to: Discern minute objects and parts. Distinguish between different colors. Lift, push, pull, or transport up to 50 lbs. with or without assistance. Stand, sit, kneel, squat, stoop, reach, or crawl for extended periods of time. Climb and work from a ladder. Grasp, manipulate, and assemble objects of varying shapes and sizes with precision and coordination. Work in confined spaces, such as but not limited to ceilings and crawl spaces. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: The SRRCS and associated systems function 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekends, holidays, overtime and standby. Some positions in this class require the incumbent to be able to work: In or around jails, correctional facilities, mental health facilities, or remote, isolated locations. In varying types of weather conditions. In confined spaces, such as but not limited to ceilings and crawl spaces. Probationary Period: Six (6) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 8/14/2020 5:00 PM Pacific
Jul 01, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/14/2020, 3/20/2020, 4/17/2020, 5/15/2020, *6/19/2020, *7/17/2020, *8/14/2020 (final) Under general supervision plans, designs, installs, and maintains the network of radio communication equipment used to support local government jurisdictions in relation to law enforcement, fire suppression, and general government activities. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: Advanced theory of radio communications and electronics including microwave radio theory and operation Electrical and mechanical theory and operation 800 MHz trunked radio systems, digital microwave, DS1 and DS3 multiplexers, LAN, WAN, computer operations and various software programs Two-way radio communications Various tools and instruments used to test and repair electronic and telecommunications equipment Dispatch consoles systems repair, programming, and troubleshooting; computer software and hardware related to radio dispatch console systems Basic network systems Design, installation, operation, and maintenance of wireless communications systems, including telephone and data systems, simulcast trunked radio systems, microwave and complex multicarrier equipment, automatic switchboards, radio controlled equipment, test devices, and other telecommunications equipment Engineering practices and principles related to telecommunications and/or network systems Engineering mathematics and electronics Applicable federal, state, and local laws, codes, and regulations Industry standards related to public safety and wireless communications Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability To: Research and evaluate system problems, and recommend solutions Read and interpret complex infrastructure and electronic system diagrams, blueprints, and design documentation Troubleshoot problems on trunked radio equipment, digital microwave, and multiplexing carrier equipment Use hand tools to construct, install, maintain, repair modify and operate electronic equipment, and test complex electronic circuitry Use precision instruments for measuring radio frequencies, deviation modulation, and other data Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Collect and compile a variety of data and information; keep accurate records and prepare clear and concise reports Employment Qualifications Minimum Qualifications: Either: 1. One year of full-time paid experience employed by Sacramento County in the class of Telecommunications Systems Technician. Or: 2. Four years of full-time paid experience implementing, maintaining, and repairing conventional and trunked radio systems such as 800 MHz trunked radio systems, digital microwave, multiplexing systems, wireless voice/data systems, and network circuits. Education Substitution Applicable to Pattern 2: Completion of 30 semester units (or 45 quarter units) in Electronics Technology; Communications Engineering; Electronics/Electrical Engineering; Telecommunications Technology; Management Information Systems; Computer Science; Information Technology; or a closely related field from an accredited college or university, military, vocational, or other specialized training program may be substituted for one year of the required experience. NOTE: Completion of training courses which do not have semester unit values are equated to semester units on the basis of: 15 clock hours of instruction equal one (1) semester (1.5 quarter) unit. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements : Some positions in this class require the incumbent to be able to: Discern minute objects and parts. Distinguish between different colors. Lift, push, pull, or transport up to 50 lbs. with or without assistance. Stand, sit, kneel, squat, stoop, reach, or crawl for extended periods of time. Climb and work from a ladder. Grasp, manipulate, and assemble objects of varying shapes and sizes with precision and coordination. Work in confined spaces, such as but not limited to ceilings and crawl spaces. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: The SRRCS and associated systems function 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekends, holidays, overtime and standby. Some positions in this class require the incumbent to be able to work: In or around jails, correctional facilities, mental health facilities, or remote, isolated locations. In varying types of weather conditions. In confined spaces, such as but not limited to ceilings and crawl spaces. Probationary Period: Six (6) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 8/14/2020 5:00 PM Pacific
The Solano County Department of Information Technology (IT) invites you to apply for the position of Information Technology Specialist I. We have two full-time vacancies.
This position works as part of a team tasked with the administration of the IT department as well as providing important services to departments countywide. In this position, you will have the opportunity to work in an IT procurement role, working with IT assets, and providing customer service to county departments, vendors, and other IT staff.
The ideal candidate will possess the following:
• Knowledge of IT specifications of desktops, laptops, printers, etc.
• Knowledge of basic asset and inventory principles.
• Ability to provide customer service to county departments and outside vendors.
• Ability to understand complex IT vendor quotes and input them into a financial system.
• Ability to received shipments and track them through the workflow to the final user.
• Knowledge of Microsoft Office programs.
The eligible list created as a result of this recruitment will be used to fill full-time, part-time and extra help positions as vacancies occur.
Jul 01, 2020
Full Time
The Solano County Department of Information Technology (IT) invites you to apply for the position of Information Technology Specialist I. We have two full-time vacancies.
This position works as part of a team tasked with the administration of the IT department as well as providing important services to departments countywide. In this position, you will have the opportunity to work in an IT procurement role, working with IT assets, and providing customer service to county departments, vendors, and other IT staff.
The ideal candidate will possess the following:
• Knowledge of IT specifications of desktops, laptops, printers, etc.
• Knowledge of basic asset and inventory principles.
• Ability to provide customer service to county departments and outside vendors.
• Ability to understand complex IT vendor quotes and input them into a financial system.
• Ability to received shipments and track them through the workflow to the final user.
• Knowledge of Microsoft Office programs.
The eligible list created as a result of this recruitment will be used to fill full-time, part-time and extra help positions as vacancies occur.
San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Information Commons Technology Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Library Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range* $5,504.00 - $6,000.00 per month ($66,048.00 - $72,000.00 annually) Salary is commensurate with experience. Position Summary* Under the direction of the Head of Library Information Technology, coordinates the setup and management of computers and related equipment located in the library's public computing areas and computer-enhanced instruction spaces. Sets-up, tests, maintains, and upgrades software applications running on these computers. Coordinates projects with library IT staff members as well as trains and supervises student assistants. Sets-up and manages a range of server-based systems that support public computing in the library, such as UniPrint, PC Reservation, EMS, and Ghost, as well as license and patch management applications. Position Information Study Commons, Research Commons, Digital Media Studio (E) ¿ Provides lead operational responsibility for computer setup, support, and updating. Supports related equipment in these spaces, such as black and white and color printers, scanners, digital media editing, 3D printers, and audio/video equipment. Lead operational responsibility for installing a wide range of software, including specialized applications required for University courses; coordinates troubleshooting hardware and software issues with other Library IT and campus staff as well as with outside vendors. Instruction Rooms (E) - Lead operational responsibility for the setup and support of computers, plus related equipment such as AV equipment and printers, located in these rooms; ensures that they are properly setup and configured to support Library instruction; Lead operational responsibility for installing a wide range of software, including specialized applications required for Library instruction and University courses; coordinates troubleshooting hardware and software issues with other Library IT and campus staff as well as with outside vendors. Server-based Systems and Other Library IT Projects (E) ¿ System administration responsibility for setting up the hardware and software necessary to run a variety of server-based software applications used to support public computing in the Library. Systems include UniPrint, PC Reservation, EMS, Ghost and license management. Responsibilities include setting up and managing physical and/or virtual servers. Assist with other Library IT tasks or projects as assigned. Lead Worker (E)) ¿ Provides lead direction for Library IT staff and student Help Desk Assistants; set and monitor regular work priorities and goals as well as determine special projects; prepare and monitor student assistant scheduling and staffing budget; assist in the hiring and training of student employees. Other duties as assigned At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Preferred Qualifications - Experience providing end-user technical support for both software and hardware, preferably in an academic setting. - Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. - Experience coordinating and providing lead support for installing, configuring, troubleshooting and patching current versions of the Windows and Macintosh operating systems and a variety of software applications, including Microsoft Office and Adobe Creative Suite applications. - Experience working with IT services' productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. - Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. - Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. - Ability to apply consultative skills to assess user needs and provide appropriate support. - Ability to perform system, database, and network maintenance tasks and to use standard software packages. - Experience working with an Integrated Library System. - Experience with web tools, scripting, and data integration. - Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. - Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. - Experience with 3D printing and modeling, VR/AR and MakerSpace equipment. Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective oral, written and nonverbal communication skills. - Customer/Client Focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. Environmental/Physical/Special Working evening and weekend hours may be required. Must be able to work 6-7 hours a day at a computer. May be required to move or lift 15-45 pounds on occasion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Working Title Information Commons Technology Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Library Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range* $5,504.00 - $6,000.00 per month ($66,048.00 - $72,000.00 annually) Salary is commensurate with experience. Position Summary* Under the direction of the Head of Library Information Technology, coordinates the setup and management of computers and related equipment located in the library's public computing areas and computer-enhanced instruction spaces. Sets-up, tests, maintains, and upgrades software applications running on these computers. Coordinates projects with library IT staff members as well as trains and supervises student assistants. Sets-up and manages a range of server-based systems that support public computing in the library, such as UniPrint, PC Reservation, EMS, and Ghost, as well as license and patch management applications. Position Information Study Commons, Research Commons, Digital Media Studio (E) ¿ Provides lead operational responsibility for computer setup, support, and updating. Supports related equipment in these spaces, such as black and white and color printers, scanners, digital media editing, 3D printers, and audio/video equipment. Lead operational responsibility for installing a wide range of software, including specialized applications required for University courses; coordinates troubleshooting hardware and software issues with other Library IT and campus staff as well as with outside vendors. Instruction Rooms (E) - Lead operational responsibility for the setup and support of computers, plus related equipment such as AV equipment and printers, located in these rooms; ensures that they are properly setup and configured to support Library instruction; Lead operational responsibility for installing a wide range of software, including specialized applications required for Library instruction and University courses; coordinates troubleshooting hardware and software issues with other Library IT and campus staff as well as with outside vendors. Server-based Systems and Other Library IT Projects (E) ¿ System administration responsibility for setting up the hardware and software necessary to run a variety of server-based software applications used to support public computing in the Library. Systems include UniPrint, PC Reservation, EMS, Ghost and license management. Responsibilities include setting up and managing physical and/or virtual servers. Assist with other Library IT tasks or projects as assigned. Lead Worker (E)) ¿ Provides lead direction for Library IT staff and student Help Desk Assistants; set and monitor regular work priorities and goals as well as determine special projects; prepare and monitor student assistant scheduling and staffing budget; assist in the hiring and training of student employees. Other duties as assigned At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Preferred Qualifications - Experience providing end-user technical support for both software and hardware, preferably in an academic setting. - Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. - Experience coordinating and providing lead support for installing, configuring, troubleshooting and patching current versions of the Windows and Macintosh operating systems and a variety of software applications, including Microsoft Office and Adobe Creative Suite applications. - Experience working with IT services' productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. - Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. - Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. - Ability to apply consultative skills to assess user needs and provide appropriate support. - Ability to perform system, database, and network maintenance tasks and to use standard software packages. - Experience working with an Integrated Library System. - Experience with web tools, scripting, and data integration. - Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. - Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. - Experience with 3D printing and modeling, VR/AR and MakerSpace equipment. Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective oral, written and nonverbal communication skills. - Customer/Client Focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. Environmental/Physical/Special Working evening and weekend hours may be required. Must be able to work 6-7 hours a day at a computer. May be required to move or lift 15-45 pounds on occasion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
Description: Information Technology Services (ITS) is CSU Bakersfield's central IT organization, providing computing, infrastructure, telecommunications and support for the teaching, learning, research, business and outreach activities of the University. Under the general supervision of the Director of ISEE, the incumbent will be responsible for providing business analysis, consulting, design, and development of forms and workflow for the campus. In addition, the incumbent will also provide interface development and support for various systems and develop the integrations needed to drive online forms. Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Information Technology Services (ITS) is CSU Bakersfield's central IT organization, providing computing, infrastructure, telecommunications and support for the teaching, learning, research, business and outreach activities of the University. Under the general supervision of the Director of ISEE, the incumbent will be responsible for providing business analysis, consulting, design, and development of forms and workflow for the campus. In addition, the incumbent will also provide interface development and support for various systems and develop the integrations needed to drive online forms. Closing Date/Time: Open until filled
Thisrecruitment is being conducted to fill two full-timepositions in thePerioperative Services Department (Operating Room) at San Joaquin General Hospital and to establish an eligible list to fill future vacancies. The San Joaquin General Hospital's Operating Roomis a 24/7 department. The Operating Room Technician II is a journey level class and is expected to perform technical support duties during surgeries and related procedures and surgical scrub duties per recommended procedures. Ideally, candidates should possess knowledge of surgical procedures, supply usage, inventory and supply ordering, and the ability to work in a fast-paced environment. The work schedule includes working rotating shifts, including nights, weekends, and holidays. In addition, Operating Room Technicians are required to be available in a stand-by status on a rotational basis and must be ready to begin surgical cases within 30 minutes of notification. Employment is contingent upon successfully passing a drug screening. Please visit the San Joaquin General Hospital at www.sjgeneral.org to learn more about the hospital. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES 1. Carries out surgical scrub duties according to recommended procedures. 2. Checks assignments; prepares operating room, supplies, and equipment; assists in preparing preoperative site and draping patient according to established procedure to provide an ample sterile field. 3. Performs sub-professional nursing activities required during surgical procedures; handles instruments, sponges, sutures, catheters, drains, and dressing in such a manner as to ensure medical and surgical asepsis and safety to the patient; assists in performing sponge, needle, and instrument counts. 4. Assists in the care, preparation, and maintenance of sterile and unsterile supplies; checks, cleans, and stores surgical instruments; organizes supplies for scheduled and emergency cases; stocks sterile supplies in operating room; assists in taking inventories of equipment and supplies. 5. Assists in application of casts; assembles and prepares setup for external fixation of fractures and application of casts. 6. Assists in lifting, transporting and positioning patients. 7. May assist in cleaning of the operating room. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. Either Pattern I Experience : One year as an Operating Room Technician I in San Joaquin County. Or Pattern II Experience : One year as a surgical or operating room technician in an acute care hospital within the past five years; and completion of an approved surgical technician training or program. Substitution : One additional year of qualifying experience within the past five years may substitute for the required surgical technician training or program. AND Special Requirement : Operating Room Technicians are required to be available in Stand-By status as part of a rotation, and ready to start surgical cases within 30 minutes of notification. KNOWLEDGE Basic anatomy and physiology; operating room procedures, including principles of aseptic techniques, sterilization and infection; basic cardiopulmonary resuscitation; various types of instruments and surgical supplies used in surgical procedure. ABILITY Work under physical and mental stress for several hours; exercise a reasonable amount of manual dexterity in the handling of surgical instruments and supplies; lift and transport patients, supplies and equipment; understand and carry out instructions of medical and nursing staff, often under tense and emergency situations; maintain simple inventory records of surgical instruments and supplies; prepare used supplies for cleaning or disposal and order need supplies; work effectively as a member of a specialized team. PHYSICAL/MENTAL REQUIREMENTS Mobility- Constant standing for long periods of time; frequent walking required; occasional pushing/pulling; occasional bending/squatting; occasional stair climbing and crawling. Lifting- Frequent lifting duties required of 5lbs; occasional lifting duties required of 5 to 70 lbs.; occasional lifting/turning of heavy objects and/or people. Vision- Constant reading, color perception, eye/hand coordination, depth perception, close up work and field of vision/peripheral. Dexterity- Constant hearing and talking in person. Emotional/Psychological- Constant concentration; occasional exposure to grief/ trauma and emergency situations; frequent decision making; occasional contact with hazardous materials. Environmental Conditions- Frequent noise. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Jul 01, 2020
Full Time
Thisrecruitment is being conducted to fill two full-timepositions in thePerioperative Services Department (Operating Room) at San Joaquin General Hospital and to establish an eligible list to fill future vacancies. The San Joaquin General Hospital's Operating Roomis a 24/7 department. The Operating Room Technician II is a journey level class and is expected to perform technical support duties during surgeries and related procedures and surgical scrub duties per recommended procedures. Ideally, candidates should possess knowledge of surgical procedures, supply usage, inventory and supply ordering, and the ability to work in a fast-paced environment. The work schedule includes working rotating shifts, including nights, weekends, and holidays. In addition, Operating Room Technicians are required to be available in a stand-by status on a rotational basis and must be ready to begin surgical cases within 30 minutes of notification. Employment is contingent upon successfully passing a drug screening. Please visit the San Joaquin General Hospital at www.sjgeneral.org to learn more about the hospital. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES 1. Carries out surgical scrub duties according to recommended procedures. 2. Checks assignments; prepares operating room, supplies, and equipment; assists in preparing preoperative site and draping patient according to established procedure to provide an ample sterile field. 3. Performs sub-professional nursing activities required during surgical procedures; handles instruments, sponges, sutures, catheters, drains, and dressing in such a manner as to ensure medical and surgical asepsis and safety to the patient; assists in performing sponge, needle, and instrument counts. 4. Assists in the care, preparation, and maintenance of sterile and unsterile supplies; checks, cleans, and stores surgical instruments; organizes supplies for scheduled and emergency cases; stocks sterile supplies in operating room; assists in taking inventories of equipment and supplies. 5. Assists in application of casts; assembles and prepares setup for external fixation of fractures and application of casts. 6. Assists in lifting, transporting and positioning patients. 7. May assist in cleaning of the operating room. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. Either Pattern I Experience : One year as an Operating Room Technician I in San Joaquin County. Or Pattern II Experience : One year as a surgical or operating room technician in an acute care hospital within the past five years; and completion of an approved surgical technician training or program. Substitution : One additional year of qualifying experience within the past five years may substitute for the required surgical technician training or program. AND Special Requirement : Operating Room Technicians are required to be available in Stand-By status as part of a rotation, and ready to start surgical cases within 30 minutes of notification. KNOWLEDGE Basic anatomy and physiology; operating room procedures, including principles of aseptic techniques, sterilization and infection; basic cardiopulmonary resuscitation; various types of instruments and surgical supplies used in surgical procedure. ABILITY Work under physical and mental stress for several hours; exercise a reasonable amount of manual dexterity in the handling of surgical instruments and supplies; lift and transport patients, supplies and equipment; understand and carry out instructions of medical and nursing staff, often under tense and emergency situations; maintain simple inventory records of surgical instruments and supplies; prepare used supplies for cleaning or disposal and order need supplies; work effectively as a member of a specialized team. PHYSICAL/MENTAL REQUIREMENTS Mobility- Constant standing for long periods of time; frequent walking required; occasional pushing/pulling; occasional bending/squatting; occasional stair climbing and crawling. Lifting- Frequent lifting duties required of 5lbs; occasional lifting duties required of 5 to 70 lbs.; occasional lifting/turning of heavy objects and/or people. Vision- Constant reading, color perception, eye/hand coordination, depth perception, close up work and field of vision/peripheral. Dexterity- Constant hearing and talking in person. Emotional/Psychological- Constant concentration; occasional exposure to grief/ trauma and emergency situations; frequent decision making; occasional contact with hazardous materials. Environmental Conditions- Frequent noise. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
San Diego
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under the direction of the IT Division Resource Manager and IT Division Financial Lead, the incumbent will fill the role of Billing Support Technician. This position, with extreme accuracy, closes work orders, does cost recovery, does account changes, answers billing/rate questions and runs the monthly bill. The incumbent billing tech works within the work order/billing system ensuring the data is correct to produce an accurate bill with correct charges for services (one time and/or recurring). This position will support work orders writers with resolving issues, quality assurance and any work order closing issues. The incumbent is required to be in attendance during monthly bill run and should schedule time off accordingly. For more information regarding the IT Division/IT Finance and Administration department, click here: https://it.sdsu.edu/ This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Preferred Qualifications and Specialized Skills • Extreme accuracy, checking work, especially with numbers, and a logical and analytical mind. • Strong Microsoft Office experience • Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. • Knowledge of database administration principles and techniques. • Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements, in person, on the phone or via electronic methods. • Ability to resolve discrepancies in database and user information. Compensation and Benefits Starting salary upon appointment not expected to exceed $3,500 per month. CSU Classification Salary Range: $2,846 - $5,148 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 27, 2020. To receive full consideration, apply by January 26, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-7099. Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Position Summary Under the direction of the IT Division Resource Manager and IT Division Financial Lead, the incumbent will fill the role of Billing Support Technician. This position, with extreme accuracy, closes work orders, does cost recovery, does account changes, answers billing/rate questions and runs the monthly bill. The incumbent billing tech works within the work order/billing system ensuring the data is correct to produce an accurate bill with correct charges for services (one time and/or recurring). This position will support work orders writers with resolving issues, quality assurance and any work order closing issues. The incumbent is required to be in attendance during monthly bill run and should schedule time off accordingly. For more information regarding the IT Division/IT Finance and Administration department, click here: https://it.sdsu.edu/ This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Preferred Qualifications and Specialized Skills • Extreme accuracy, checking work, especially with numbers, and a logical and analytical mind. • Strong Microsoft Office experience • Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. • Knowledge of database administration principles and techniques. • Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements, in person, on the phone or via electronic methods. • Ability to resolve discrepancies in database and user information. Compensation and Benefits Starting salary upon appointment not expected to exceed $3,500 per month. CSU Classification Salary Range: $2,846 - $5,148 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 27, 2020. To receive full consideration, apply by January 26, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-7099. Closing Date/Time: Open until filled
San Diego
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under the direction of the Director of Communications Services for the Division of Student Affairs and the Director of Web Development and Graphic Design Services for Strategic Communications and Public Affairs, the incumbent will provide support and maintenance for OU Campus (CMS), OU Campus hosted websites and the current email automation marketing platform. The incumbent will assist in the design, implementation and maintenance of front-end and back-end functionality within OU Campus. This position will also provide support to OU Campus users to ensure all sites function as desired and meet web accessibility requirements, as well as occasionally perform content updates. During the initial 12-month employment period, the position will primarily serve the Division of Student Affairs. In subsequent years, the position will move to the Office of the President and remain housed in Strategic Communications and Public Affairs to serve all campus. Click here for more information regarding Student Affairs Communications Services or Strategic Communications and Public Affairs: http://go.sdsu.edu/student_affairs/communications/ or https://stratcomm.sdsu.edu/ This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 12/31/2020 with the possibility of reappointment and/or permanency. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience To enter into this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor's degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Further progress within this classification is based on department needs and work assignments requiring higher levels of skills and knowledge. Preferred Qualifications and Specialized Skills • Bachelor's degree • Knowledge of XSLT 2.0+ and related technologies (XML, XQuery, XPath, and XSL- FO) • Knowledge of WCAG 2.x and Section 508 web accessibility requirements • Familiarity with web accessibility scanning tools - Siteimprove preferred • Familiarity with OU Campus content management system • Familiarity with web graphic construction • Ability to use HTML5, CSS3, JavaScript, JQuery, JSON, and JavaScript libraries • Ability to produce code that meets section 508 and CSU ATI accessibility requirements • Ability to configure web servers (Apache HTTP Server, Microsoft IIS, or NGINX) Compensation and Benefits Starting salary upon appointment not expected to exceed $4,500 per month. CSU Classification Salary Range: $3,470 - $6,681 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 31, 2020. To receive full consideration, apply by January 30, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Position Summary Under the direction of the Director of Communications Services for the Division of Student Affairs and the Director of Web Development and Graphic Design Services for Strategic Communications and Public Affairs, the incumbent will provide support and maintenance for OU Campus (CMS), OU Campus hosted websites and the current email automation marketing platform. The incumbent will assist in the design, implementation and maintenance of front-end and back-end functionality within OU Campus. This position will also provide support to OU Campus users to ensure all sites function as desired and meet web accessibility requirements, as well as occasionally perform content updates. During the initial 12-month employment period, the position will primarily serve the Division of Student Affairs. In subsequent years, the position will move to the Office of the President and remain housed in Strategic Communications and Public Affairs to serve all campus. Click here for more information regarding Student Affairs Communications Services or Strategic Communications and Public Affairs: http://go.sdsu.edu/student_affairs/communications/ or https://stratcomm.sdsu.edu/ This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 12/31/2020 with the possibility of reappointment and/or permanency. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience To enter into this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor's degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Further progress within this classification is based on department needs and work assignments requiring higher levels of skills and knowledge. Preferred Qualifications and Specialized Skills • Bachelor's degree • Knowledge of XSLT 2.0+ and related technologies (XML, XQuery, XPath, and XSL- FO) • Knowledge of WCAG 2.x and Section 508 web accessibility requirements • Familiarity with web accessibility scanning tools - Siteimprove preferred • Familiarity with OU Campus content management system • Familiarity with web graphic construction • Ability to use HTML5, CSS3, JavaScript, JQuery, JSON, and JavaScript libraries • Ability to produce code that meets section 508 and CSU ATI accessibility requirements • Ability to configure web servers (Apache HTTP Server, Microsoft IIS, or NGINX) Compensation and Benefits Starting salary upon appointment not expected to exceed $4,500 per month. CSU Classification Salary Range: $3,470 - $6,681 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 31, 2020. To receive full consideration, apply by January 30, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Description: UPD and Parking Support (Information Technology Consultant - Career level) Instructional and Information Technology Services Working under the general direction of the Director of Technology Support Services and in consultation with department stakeholders, the incumbent will provide comprehensive support for the University Police Department (UPD) and Parking and Commuter Services (PCS). The incumbent will provide centralized technology support of hosted or on-premise applications and any associated technology requirements working with vendors, consultants and department stakeholders, and will coordinate additional IITS support where applicable. The incumbent will be knowledgeable in the use of specialized applications, hardware, and any integration requirements to other University systems, and general campus technology. Full-time, temporary position with benefits ending on or before one year from date of hire. This position may continue beyond one year from date of hire upon the availability of funds. Opening Date: February 3, 2020 This position is open until filled with a first review of applications beginning June 1, 2020 . For assurance of full consideration, applications and supporting material should be submitted by 11:59pm on May 31, 2020. Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. In addition to the standard background check process, this position requires the completion of a federal background check, which will be carried out by the University Police Department. Given the use/access to Criminal Justice Information Systems (CJIS), this position must satisfactorily complete this background check within 6 months of employment. Failure to satisfy this requirement will prevent the incumbent from continuing employment. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. "JEANNE CLERY ACT AND CAMPUS FIRE SAFETY RIGHT-TO-KNOW LAW" NOTIFICATION - See Police Department's website located at: http://www.csusm.edu/police/Clery.pdf California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: UPD and Parking Support (Information Technology Consultant - Career level) Instructional and Information Technology Services Working under the general direction of the Director of Technology Support Services and in consultation with department stakeholders, the incumbent will provide comprehensive support for the University Police Department (UPD) and Parking and Commuter Services (PCS). The incumbent will provide centralized technology support of hosted or on-premise applications and any associated technology requirements working with vendors, consultants and department stakeholders, and will coordinate additional IITS support where applicable. The incumbent will be knowledgeable in the use of specialized applications, hardware, and any integration requirements to other University systems, and general campus technology. Full-time, temporary position with benefits ending on or before one year from date of hire. This position may continue beyond one year from date of hire upon the availability of funds. Opening Date: February 3, 2020 This position is open until filled with a first review of applications beginning June 1, 2020 . For assurance of full consideration, applications and supporting material should be submitted by 11:59pm on May 31, 2020. Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. In addition to the standard background check process, this position requires the completion of a federal background check, which will be carried out by the University Police Department. Given the use/access to Criminal Justice Information Systems (CJIS), this position must satisfactorily complete this background check within 6 months of employment. Failure to satisfy this requirement will prevent the incumbent from continuing employment. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. "JEANNE CLERY ACT AND CAMPUS FIRE SAFETY RIGHT-TO-KNOW LAW" NOTIFICATION - See Police Department's website located at: http://www.csusm.edu/police/Clery.pdf California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Closing Date/Time: Open until filled
Description: Job Title: Project Management Consultant (Information Technology Consultant 12 Month - Career) Job ID: 13881 Full/ Part Time: Full Time Job Code: 0420 Department: Deputy Chief Information Office Organizational Description: Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology, quality services and support that are integrated into the daily activities of the entire campus. To view full job description including minimum qualifications: https://wsx.fresnostate.edu/x/?k=hrjov1&v=13881 Apply directly online: https://my.fresnostate.edu/hrs/?k=CE&v=E Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Job Title: Project Management Consultant (Information Technology Consultant 12 Month - Career) Job ID: 13881 Full/ Part Time: Full Time Job Code: 0420 Department: Deputy Chief Information Office Organizational Description: Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology, quality services and support that are integrated into the daily activities of the entire campus. To view full job description including minimum qualifications: https://wsx.fresnostate.edu/x/?k=hrjov1&v=13881 Apply directly online: https://my.fresnostate.edu/hrs/?k=CE&v=E Closing Date/Time: Open until filled
Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Integration Developer. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $6,249 to $12,100 per month. Position Information The California State University, Office of the Chancellor, is seeking a Senior Integration Developer to act as part of the California State University (CSU) Application Development team, this position provides technical support for CSU's PeopleSoft applications. Information Systems' Application Development area encompasses application support and upgrade activities for the on-premise Finance, Campus Solutions, and Human Resources applications for 23 campuses and the CSU Chancellor's Office (CO), and integration with other third-party/external and/or internal systems. The Senior Integration Developer's primary role is to provide data and application integration between on-premise applications and external third parties, and connectivity between two more third parties. This position requires in-depth, advanced knowledge of developing multipurpose integration platforms and implementing extensible API connectors and a broad understanding of technical architecture. This role also requires proactive initiative to resolve the most complex application issues in support/development areas that include implementation, system analysis, planning, design, and development. The expert level position must possess advanced, comprehensive and technical knowledge of the system, including a high level of developer ability. Specific technical support and development assignments may change at any time based on Application Development's projects and priorities, including supporting other applications within the area. Responsibilities Under the general direction of the Associate Director, Application Operations, the Senior Integration Developer will perform tasks and duties as follows: -Assess functional and nonfunctional requirements and create integration designs to meet both business and technical needs -Analyze, design, develop, test, deploy and maintain integration solutions and process flows. -Design, development, testing, troubleshooting and maintenance of integration components for applications and systems -Work with ERP development team to ensure that application designs utilize the appropriate integration patterns and standards -Maintain current knowledge of industry trends and standards -Build and maintain a solid understanding of the application areas and the business areas they support -Independent technical design, development coding, testing, configuration and production support of application development using PeopleTools, PeopleCode, Web Services, Integration Broker, Application Designer, complex SQR, etc. -Mentor and train technical developers on development efforts, best practices, and standardization -Lead and participate in project teams to implement new system functionality -Provide time/cost estimates for development work and deliverables -Deliver effective solutions on time and adhere to development and quality standards. -Communicate and enforce best practice coding standards. -Undertake special projects as directed including working with other subject matter experts (SME) teams to facilitate cross-training and coverage of all application areas. Qualifications This position requires: -A BA/BS in Computer Science or a related field or an equivalent combination of education and experience, experience with integration tools as well as course work in the PeopleSoft HCM and Finance applications. -Minimum 5 years of experience with XML, JSON and other flat file integrations. -Minimum 5 years of experience with SQL, XSLT Development. -Minimum 5 years of technical experience developing and supporting Application Platform. Integration (API) connectivity and multi-platform integrations using SOAP, RPC, REST, etc. -Minimum 5 years of experience with an integration platform tools such as MuleSoft, Boomi, Informatica, Snaplogic, Workato, Talend or similar. -Proven recent technical end to end development on major projects and modifications. Proven ability to create new development unassisted based on functional specifications. -Excellent application implementation lifecycle skills including experience with: translating business requirements into technical designs, contributing to fit/gap analysis, application configurations, and technical specifications. -Creative problem solving / strategic thinking skills to improve processes and solve complex problems. -Strong understanding of best practice coding techniques and testing skills. -Excellent analytical skills, debugging techniques and root cause analysis skills. -Excellent written and advanced verbal communication skills (including exceptional presentation skills, listening, mentoring and collaboration abilities). -Ability to handle multiple tasks, prioritize, take initiative, and work well under pressure. -Must be flexible and able to work independently or in a team environment. -Aptitude and desire to be a "hands on" contributor with attention to detail is essential. -Strong customer service skills. Desire and willingness to learn and implement new technology. Preferred skills: -Minimum 5 years of technical experience developing and supporting the PeopleSoft HCM and/or Finance applications with demonstrated current development expertise. Development skills include expert proficiency with Fluid, Integration Broker, PeopleTools, PeopleCode, Application Designer, Application Engine, Application Packages, Component Interfaces, Configuration Manager, SQL/SQR, BI Publisher, Web Services, PeopleSoft Update Manager or Change Assistant. Application Period Resumes will be accepted until February 24, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the Unites States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Integration Developer. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $6,249 to $12,100 per month. Position Information The California State University, Office of the Chancellor, is seeking a Senior Integration Developer to act as part of the California State University (CSU) Application Development team, this position provides technical support for CSU's PeopleSoft applications. Information Systems' Application Development area encompasses application support and upgrade activities for the on-premise Finance, Campus Solutions, and Human Resources applications for 23 campuses and the CSU Chancellor's Office (CO), and integration with other third-party/external and/or internal systems. The Senior Integration Developer's primary role is to provide data and application integration between on-premise applications and external third parties, and connectivity between two more third parties. This position requires in-depth, advanced knowledge of developing multipurpose integration platforms and implementing extensible API connectors and a broad understanding of technical architecture. This role also requires proactive initiative to resolve the most complex application issues in support/development areas that include implementation, system analysis, planning, design, and development. The expert level position must possess advanced, comprehensive and technical knowledge of the system, including a high level of developer ability. Specific technical support and development assignments may change at any time based on Application Development's projects and priorities, including supporting other applications within the area. Responsibilities Under the general direction of the Associate Director, Application Operations, the Senior Integration Developer will perform tasks and duties as follows: -Assess functional and nonfunctional requirements and create integration designs to meet both business and technical needs -Analyze, design, develop, test, deploy and maintain integration solutions and process flows. -Design, development, testing, troubleshooting and maintenance of integration components for applications and systems -Work with ERP development team to ensure that application designs utilize the appropriate integration patterns and standards -Maintain current knowledge of industry trends and standards -Build and maintain a solid understanding of the application areas and the business areas they support -Independent technical design, development coding, testing, configuration and production support of application development using PeopleTools, PeopleCode, Web Services, Integration Broker, Application Designer, complex SQR, etc. -Mentor and train technical developers on development efforts, best practices, and standardization -Lead and participate in project teams to implement new system functionality -Provide time/cost estimates for development work and deliverables -Deliver effective solutions on time and adhere to development and quality standards. -Communicate and enforce best practice coding standards. -Undertake special projects as directed including working with other subject matter experts (SME) teams to facilitate cross-training and coverage of all application areas. Qualifications This position requires: -A BA/BS in Computer Science or a related field or an equivalent combination of education and experience, experience with integration tools as well as course work in the PeopleSoft HCM and Finance applications. -Minimum 5 years of experience with XML, JSON and other flat file integrations. -Minimum 5 years of experience with SQL, XSLT Development. -Minimum 5 years of technical experience developing and supporting Application Platform. Integration (API) connectivity and multi-platform integrations using SOAP, RPC, REST, etc. -Minimum 5 years of experience with an integration platform tools such as MuleSoft, Boomi, Informatica, Snaplogic, Workato, Talend or similar. -Proven recent technical end to end development on major projects and modifications. Proven ability to create new development unassisted based on functional specifications. -Excellent application implementation lifecycle skills including experience with: translating business requirements into technical designs, contributing to fit/gap analysis, application configurations, and technical specifications. -Creative problem solving / strategic thinking skills to improve processes and solve complex problems. -Strong understanding of best practice coding techniques and testing skills. -Excellent analytical skills, debugging techniques and root cause analysis skills. -Excellent written and advanced verbal communication skills (including exceptional presentation skills, listening, mentoring and collaboration abilities). -Ability to handle multiple tasks, prioritize, take initiative, and work well under pressure. -Must be flexible and able to work independently or in a team environment. -Aptitude and desire to be a "hands on" contributor with attention to detail is essential. -Strong customer service skills. Desire and willingness to learn and implement new technology. Preferred skills: -Minimum 5 years of technical experience developing and supporting the PeopleSoft HCM and/or Finance applications with demonstrated current development expertise. Development skills include expert proficiency with Fluid, Integration Broker, PeopleTools, PeopleCode, Application Designer, Application Engine, Application Packages, Component Interfaces, Configuration Manager, SQL/SQR, BI Publisher, Web Services, PeopleSoft Update Manager or Change Assistant. Application Period Resumes will be accepted until February 24, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the Unites States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
State of Nevada
Carson City, Nevada, United States
Announcement Number: 1611143961 DEPARTMENT OF CONSERVATION AND NATURAL RESOURCES DIVISION OF WATER RESOURCES 901 South Stewart Street, Suite 2002 Carson City, Nevada 89701-5250 (775) 684-2800 • Fax (775) 684-2811 http://water.nv.gov NON- CLASSIFIED POSITION ANNOUNCEMENT Web Application Developer (Water Commissioner) Posted February 11, 2020 POSITION SUMMARY: This is an ASP.Net web developer position with the Department of Conservation and Natural Resources, Division of Water Resources. This position is located in Carson City. As part of a small software development team, you will play a key role in conserving, protecting, enhancing, and managing Nevada's water resources. An ideal candidate will have experience in developing web applications in ASP.Net, JavaScript, and SQL, including software design, coding, testing, and implementation. Experience in client-side development technologies like JQuery is preferred. If you have strong problem solving skills with a flair for creativity, an educational background in computer science or information systems and have experience and interest in developing web applications, you are highly encouraged to apply. MINIMUM Education: Graduation from an accredited college or university with a bachelor's degree in Computer Science or closely related field. REQUIRED Qualifications: • Experience designing and developing web-based applications using the ASP.Net framework. • Experience designing and querying relational databases. • Ability to collaborate with functional software stakeholders to understand business requirements and implement effective solutions. • Ability to leverage strong written and oral communication skills to develop project documentation. • Ability to work effectively independently as well as in a team environment. BRADLEY CROWELL Director TIM WILSON, P.E. State Engineer STATE OF NEVADA STEVE SISOLAK Governor APPROXIMATE ANNUAL SALARY (DOE): Employee/Employer Paid Retirement $63,746.64 - $95,672.16 Employer Paid Retirement $55,603.44 - $83,457.36 Benefits: The State benefits package includes enrollment in the Public Employees Retirement System (www.nvpers.org); a choice of health insurance plans (www.pebp.state.nv.us); eleven paid holidays; and paid annual leave and sick leave, after appropriate waiting periods. Other optional benefits are available including a deferred compensation program. WORKING ENVIRONMENT: Nevada Division of Water Resources offers a professional and friendly working environment with the option of working a 4 day, 10 hour/day schedule. Opportunities for offsite instructor led classroom based training are available. Additional opportunities to attend Microsoft Visual Studio Live events are available. APPLICATION DEADLINE: Applications will be accepted until recruitment needs are satisfied. HOW TO APPLY: Email your resume and direct any inquiries to Brian McMenamy, IT Manager bmcmenamy@water.nv.gov In subject line please reference: Web Developer Position Phone: 775-684-2858 In your cover letter, please indicate how you heard about this position. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Jul 01, 2020
Full Time
Announcement Number: 1611143961 DEPARTMENT OF CONSERVATION AND NATURAL RESOURCES DIVISION OF WATER RESOURCES 901 South Stewart Street, Suite 2002 Carson City, Nevada 89701-5250 (775) 684-2800 • Fax (775) 684-2811 http://water.nv.gov NON- CLASSIFIED POSITION ANNOUNCEMENT Web Application Developer (Water Commissioner) Posted February 11, 2020 POSITION SUMMARY: This is an ASP.Net web developer position with the Department of Conservation and Natural Resources, Division of Water Resources. This position is located in Carson City. As part of a small software development team, you will play a key role in conserving, protecting, enhancing, and managing Nevada's water resources. An ideal candidate will have experience in developing web applications in ASP.Net, JavaScript, and SQL, including software design, coding, testing, and implementation. Experience in client-side development technologies like JQuery is preferred. If you have strong problem solving skills with a flair for creativity, an educational background in computer science or information systems and have experience and interest in developing web applications, you are highly encouraged to apply. MINIMUM Education: Graduation from an accredited college or university with a bachelor's degree in Computer Science or closely related field. REQUIRED Qualifications: • Experience designing and developing web-based applications using the ASP.Net framework. • Experience designing and querying relational databases. • Ability to collaborate with functional software stakeholders to understand business requirements and implement effective solutions. • Ability to leverage strong written and oral communication skills to develop project documentation. • Ability to work effectively independently as well as in a team environment. BRADLEY CROWELL Director TIM WILSON, P.E. State Engineer STATE OF NEVADA STEVE SISOLAK Governor APPROXIMATE ANNUAL SALARY (DOE): Employee/Employer Paid Retirement $63,746.64 - $95,672.16 Employer Paid Retirement $55,603.44 - $83,457.36 Benefits: The State benefits package includes enrollment in the Public Employees Retirement System (www.nvpers.org); a choice of health insurance plans (www.pebp.state.nv.us); eleven paid holidays; and paid annual leave and sick leave, after appropriate waiting periods. Other optional benefits are available including a deferred compensation program. WORKING ENVIRONMENT: Nevada Division of Water Resources offers a professional and friendly working environment with the option of working a 4 day, 10 hour/day schedule. Opportunities for offsite instructor led classroom based training are available. Additional opportunities to attend Microsoft Visual Studio Live events are available. APPLICATION DEADLINE: Applications will be accepted until recruitment needs are satisfied. HOW TO APPLY: Email your resume and direct any inquiries to Brian McMenamy, IT Manager bmcmenamy@water.nv.gov In subject line please reference: Web Developer Position Phone: 775-684-2858 In your cover letter, please indicate how you heard about this position. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Description: Application deadline: February 14, 2020 Senior Consultant: Cynthia Patterson Cynthia.Patterson@academicsearch.org Associate Consultant: Lisa Rosenberg lisa.rosenberg@academicsearch.org Associate Vice President for Academic Technology Services California State University Long Beach seeks an innovative leader for Associate Vice President (AVP) for Academic Technology Services. The AVP will lead the university's efforts to identify and implement technologies and processes to help it provide exceptional undergraduate and graduate educational opportunities through superior teaching, research, creative activity, and service. As the senior academic technology officer for the Division of Academic Affairs, and reporting to the Provost and Senior Vice President for Academic Affairs, the AVP plays a critical role in enriching students' lives by expanding educational opportunities, championing creativity, and preparing leaders for a changing world. The new AVP is expected to start on or about July 1, 2020. CSU Long Beach enrolls 31,455 students in 82 undergraduate degree programs and 5,400 students in 69 Master's and doctoral programs within the Colleges of Arts, Business, Education, Engineering, Health and Human Services, Liberal Arts, Natural Sciences and Mathematics, and Professional and International Education. (See www.csulb.edu.) California State University Long Beach is a diverse, learning-centered, globally engaged public university. In its "Top 100 Producers of Bachelor's Degrees, 2019," Diverse Education ranked the University third nationally for producing bachelor's degrees for underrepresented minorities. Requirements for the AVP for Academic Technology Services include a terminal degree appropriate to the applicant's academic field of expertise; a record of working successfully in and with a diverse population; knowledge of management and leadership related to academic technologies; and successful experience supervising budgets, and personnel. To see the full list of requirements and desired characteristics, see the full profile for the position at https://academicsearch.org/open-searches-public/. Nominations and applications. The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by February 14, 2020. To apply, a candidate should submit 1) a letter of intent addressing how the candidate's experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate's working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. Academic Search is assisting California State University Long Beach in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CSULBAVP@academicsearch.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the senior consultant leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org or (561) 901-9272. CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veterans' status. CSULB is an Equal Opportunity Employer. Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Application deadline: February 14, 2020 Senior Consultant: Cynthia Patterson Cynthia.Patterson@academicsearch.org Associate Consultant: Lisa Rosenberg lisa.rosenberg@academicsearch.org Associate Vice President for Academic Technology Services California State University Long Beach seeks an innovative leader for Associate Vice President (AVP) for Academic Technology Services. The AVP will lead the university's efforts to identify and implement technologies and processes to help it provide exceptional undergraduate and graduate educational opportunities through superior teaching, research, creative activity, and service. As the senior academic technology officer for the Division of Academic Affairs, and reporting to the Provost and Senior Vice President for Academic Affairs, the AVP plays a critical role in enriching students' lives by expanding educational opportunities, championing creativity, and preparing leaders for a changing world. The new AVP is expected to start on or about July 1, 2020. CSU Long Beach enrolls 31,455 students in 82 undergraduate degree programs and 5,400 students in 69 Master's and doctoral programs within the Colleges of Arts, Business, Education, Engineering, Health and Human Services, Liberal Arts, Natural Sciences and Mathematics, and Professional and International Education. (See www.csulb.edu.) California State University Long Beach is a diverse, learning-centered, globally engaged public university. In its "Top 100 Producers of Bachelor's Degrees, 2019," Diverse Education ranked the University third nationally for producing bachelor's degrees for underrepresented minorities. Requirements for the AVP for Academic Technology Services include a terminal degree appropriate to the applicant's academic field of expertise; a record of working successfully in and with a diverse population; knowledge of management and leadership related to academic technologies; and successful experience supervising budgets, and personnel. To see the full list of requirements and desired characteristics, see the full profile for the position at https://academicsearch.org/open-searches-public/. Nominations and applications. The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by February 14, 2020. To apply, a candidate should submit 1) a letter of intent addressing how the candidate's experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate's working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. Academic Search is assisting California State University Long Beach in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CSULBAVP@academicsearch.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the senior consultant leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org or (561) 901-9272. CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veterans' status. CSULB is an Equal Opportunity Employer. Closing Date/Time: Open until filled
San Diego
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under the direction of the ITNI Director and IT Communication Lead, the incumbent writes work orders (voice, data, incident, voice mail, auth code), follows the work order through all tasks and closes the work order which may include billing and cable records updates. The incumbent position may provide consultations and pricing services to requestors. This position assists the IT Communication Lead and Sr. Work Order Writer in assigning work orders to technicians and assists technicians in meeting the campus technology needs. Under the direction of the IT Division Resource Manager and IT Finance and Admin Resource Lead, the incumbent supports the Lead with a variety of financial, facilities coordination, project/process management, technical support knowledge, and analytical duties in support of the overall operations of IT Division. For more information regarding the Information Technology Network and Infrastructure (ITNI) department, here: https://it.sdsu.edu/services/infrastructure.aspx This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications and Specialized Skills • One year of experience working in a work order and billing system(s). Able to manage information for work orders. • One year of experience in a customer service environment. • Six months experience providing administrative support to IT professionals. • One year of experience with inventory management including principles. • Strong Microsoft Office experience. • Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. • Extreme accuracy, checking work, especially with numbers, and a logical and analytical mind. • Ability to resolve discrepancies in database and user information. • Knowledge of Mitel telephone equipment software and PBX switch. • Knowledge of campus cable locations, i.e. cable plants and cable assignments, including • knowledge of telecom/data installation procedures. • Ability to analyze and gather information from floor plans to create work order with required • specifications. • Ability to apply consultative skills to assess user needs and provide support with the work • order process and telephone training. • Knowledge of campus wide voices systems and campus cable. • Skill and experience with multi-line phone. Compensation and Benefits Starting salary upon appointment not expected to exceed $3,500 per month. CSU Classification Salary Range: $2,846 - $5,148 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 12, 2020. To receive full consideration, apply by February 11, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Position Summary Under the direction of the ITNI Director and IT Communication Lead, the incumbent writes work orders (voice, data, incident, voice mail, auth code), follows the work order through all tasks and closes the work order which may include billing and cable records updates. The incumbent position may provide consultations and pricing services to requestors. This position assists the IT Communication Lead and Sr. Work Order Writer in assigning work orders to technicians and assists technicians in meeting the campus technology needs. Under the direction of the IT Division Resource Manager and IT Finance and Admin Resource Lead, the incumbent supports the Lead with a variety of financial, facilities coordination, project/process management, technical support knowledge, and analytical duties in support of the overall operations of IT Division. For more information regarding the Information Technology Network and Infrastructure (ITNI) department, here: https://it.sdsu.edu/services/infrastructure.aspx This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications and Specialized Skills • One year of experience working in a work order and billing system(s). Able to manage information for work orders. • One year of experience in a customer service environment. • Six months experience providing administrative support to IT professionals. • One year of experience with inventory management including principles. • Strong Microsoft Office experience. • Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. • Extreme accuracy, checking work, especially with numbers, and a logical and analytical mind. • Ability to resolve discrepancies in database and user information. • Knowledge of Mitel telephone equipment software and PBX switch. • Knowledge of campus cable locations, i.e. cable plants and cable assignments, including • knowledge of telecom/data installation procedures. • Ability to analyze and gather information from floor plans to create work order with required • specifications. • Ability to apply consultative skills to assess user needs and provide support with the work • order process and telephone training. • Knowledge of campus wide voices systems and campus cable. • Skill and experience with multi-line phone. Compensation and Benefits Starting salary upon appointment not expected to exceed $3,500 per month. CSU Classification Salary Range: $2,846 - $5,148 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 12, 2020. To receive full consideration, apply by February 11, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
San Diego
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under general supervision of the Associate Director, the EISC Learning Spaces Coordinator provides technical, operational, and scheduling support to conference rooms, collaborative spaces, and digital signage in the Engineering and Interdisciplinary Sciences (EISC) Complex. As a member of the ITS Learning Spaces group, this position also assists with the construction, maintenance and support of classroom technology systems. Incumbent also assists with day-to-day operations of ITS's equipment loan service. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. For more information regarding the Instructional Technology Services Department, click here: https://its.sdsu.edu/ This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Preferred Qualifications and Specialized Skills • Two or more years of experience providing academic technology support in a higher education setting. • Knowledge web conferencing tools and technology such as Zoom, WebEx, Skype for Business, Google Hangouts. • Knowledge of wireless technologies configuration and troubleshooting. • Knowledge of digital display technology and configuration i.e. signage and information kiosk. • Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. • Ability to work effectively with faculty, staff, and administrators. • Ability to communicate clearly, both orally and in writing. • Ability to analyze situations accurately and take appropriate action. Classroom Technologies • Knowledge of analog and digital technologies and the ability to appropriately apply them in the installation, troubleshooting and maintenance of conference room and smart classroom systems. • Knowledge of and experience with a broad range of computer hardware and software products, including both Mac and Windows operating systems and the Microsoft Office suite. • Ability to configure and interconnect conference room and smart classroom equipment and systems. • Ability to operate, maintain and troubleshoot conference room and smart classroom equipment, software and systems. • Ability to diagnose equipment and/or system malfunctions and perform corrective action. • Ability to train college facilitators, and ITS student assistants on smart classroom system installation, troubleshooting and maintenance. Training and User Support • Ability to apply consultative skills to assess user needs and provide appropriate support. Compensation and Benefits Starting salary upon appointment not expected to exceed $4,444 per month. CSU Classification Salary Range: $4,372 - $10,792 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 26, 2020. To receive full consideration, apply by February 25, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
Jul 01, 2020
Full Time
Description: Position Summary Under general supervision of the Associate Director, the EISC Learning Spaces Coordinator provides technical, operational, and scheduling support to conference rooms, collaborative spaces, and digital signage in the Engineering and Interdisciplinary Sciences (EISC) Complex. As a member of the ITS Learning Spaces group, this position also assists with the construction, maintenance and support of classroom technology systems. Incumbent also assists with day-to-day operations of ITS's equipment loan service. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. For more information regarding the Instructional Technology Services Department, click here: https://its.sdsu.edu/ This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Preferred Qualifications and Specialized Skills • Two or more years of experience providing academic technology support in a higher education setting. • Knowledge web conferencing tools and technology such as Zoom, WebEx, Skype for Business, Google Hangouts. • Knowledge of wireless technologies configuration and troubleshooting. • Knowledge of digital display technology and configuration i.e. signage and information kiosk. • Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. • Ability to work effectively with faculty, staff, and administrators. • Ability to communicate clearly, both orally and in writing. • Ability to analyze situations accurately and take appropriate action. Classroom Technologies • Knowledge of analog and digital technologies and the ability to appropriately apply them in the installation, troubleshooting and maintenance of conference room and smart classroom systems. • Knowledge of and experience with a broad range of computer hardware and software products, including both Mac and Windows operating systems and the Microsoft Office suite. • Ability to configure and interconnect conference room and smart classroom equipment and systems. • Ability to operate, maintain and troubleshoot conference room and smart classroom equipment, software and systems. • Ability to diagnose equipment and/or system malfunctions and perform corrective action. • Ability to train college facilitators, and ITS student assistants on smart classroom system installation, troubleshooting and maintenance. Training and User Support • Ability to apply consultative skills to assess user needs and provide appropriate support. Compensation and Benefits Starting salary upon appointment not expected to exceed $4,444 per month. CSU Classification Salary Range: $4,372 - $10,792 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 26, 2020. To receive full consideration, apply by February 25, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
