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534 Information Technology and Communication Services jobs

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Sierra Community College District
Deputy Director, Information Technology Services (ITS) Security and Cloud Architecture
SIERRA JOINT COMMUNITY COLLEGE DISTRICT Rocklin, California, United States
Description Under the direction of the Chief Technology Officer, the Deputy Director, Information Technology Services (ITS) Security and Cloud Architecture performs a variety of responsible and complex duties, designing and implementing a comprehensive information security program which includes strategies, standards, policies, procedures, and response plans designed to protect the confidentiality, integrity, and availability of enterprise systems and data throughout the district, and also overseeing the design and implementation of the district’s enterprise cloud environment. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Deputy Director-ITS Security and Cloud Architecture must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups to ensure the District provides strategies for success and pro-active, student-centered practices and policies committed to eliminating equity gaps. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provides overall vision and leadership for the district in all areas of information security, acting as a technical liaison with college technology governance committees, working groups, and district staff in facilitating development of a comprehensive information security program.Develops, recommends, implements, and maintains information security policies, procedures, protocols, and standards pertaining to managing the protection and security risk of college data and IT systems and assets.Oversees and participates in risk analysis of IT infrastructure and systems to isolate potential threats and hazards; assesses the potential impact on business assets; develops a risk management strategy that uses the district’s priorities, constraints, and risk tolerances to support operational risk decisions.Implements processes and systems to identify and manage district assets consistent with their relative importance to organizational objectives and the organization’s risk strategy.Helps oversee Data Governance frameworks, policies, and procedures; develops, implements, and enforces Data Classification rules and procedures; develops systems and processes for tracking locations and securing confidential data, including Personally Identifiable Information (PII).Oversees management of user identity and access control, including limiting of access to information assets based on Data Classification policies and procedures, auditing the use of privileged accounts, and use of Multi-Factor Authentication.Conducts assessments and audits to evaluate whether security compliance requirements are met for federal, state, and local legislation related to information security, including but not limited to, FERPA, GLBA, HIPAA, GDPR, and CCPA; help facilitate compliance with section 508 accessibility laws.Creates and maintains a security awareness training program to increase security vigilance and knowledge of employees, students, and vendors to help minimize information security risks.Implements and maintains security monitoring systems to send out alarms and alerts for IT security issues for all technology assets; use those systems to identify, diagnose, resolve, and report IT security problems and incidents; coordinate and conduct investigations of breaches in IT Security; respond to emergency IT security situations.Develops and maintains security Incident Response Plans for the district’s critical systems; assures plans are periodically tested and updated, utilizing metrics and evaluation criteria to assess effectiveness and continually improve response performance; engages, interacts, and coordinates with third-party incident responders, including cyber-insurance providers and law enforcement; incorporates lessons learned to improve plans.Designs, implements, maintains, and tests disaster recovery and business continuity plans for critical district systems; oversees scheduled testing of plans.Consistent with policies and procedures, ensures that maintenance, configuration, repair, and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management.Manages relationships with vendors that provide security-related services, including monitoring, auditing, remediation, and penetration testing; directs the work of contractors and vendors as warranted.Vets and reviews security practices and controls of third-party service providers that handle college confidential data, including personally identifiable information of students and employees. Review security controls and features of third-party software systems.Keeps current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers at other institutions.Develops cloud migration plans and strategies; develops district-wide cloud standards and practicesManages relationships with cloud service providers.Manages cloud expenditures, utilizing cloud platform and third-party tools to keep operational expenditures within budgets.Where possible, works with Applications and Development team to redesign and refactor applications to be optimized to run natively in the cloud.Supervises, directs, guides, motivates, trains, and evaluates information security staff engaged in implementing, configuring, and maintaining the district’s security systems and processes.Plans and manages the unit’s operating budget and program budgets for initiatives and projects.Performs other related duties as assigned. Minimum Qualifications Experience and Education Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of full-time equivalent experience working with information security, with at least two (2) years in a management capacity. Education: Education equivalent to a bachelor’s degree (120 semester units) in Management Information Systems (MIS), Computer Science, Information Technology, Business Administration, or a computer-related field from an accredited institution, OR Seven (7) years or more working directly on developing and supporting information security may be substituted for the education requirements. Desirable Qualifications: Experience in a higher education environment. Experience with complex applications such as ERP systems. DEMONSTRATED KNOWLEDGE AND ABILITIES: Position requires knowledge of: Advanced knowledge of the design, implementation, and maintenance of complex information security systems. Information security best practices and standards. Information security compliance standards and frameworks. Experience with public cloud environments. Emerging technologies and trends in information security and cloud infrastructure. Current principles, practices, and standards of planning and project management, project prioritization, and resource allocation. Section 504 and 508 Accessibility and related standards and requirements. Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. Ability to: Use leadership and management theories and practices in carrying out daily responsibilities. Engage in management and creative organizational leadership. Develop the leadership skills of others. Lead, implement, and manage change. Perform short-and-long-range planning to be successful in interpersonal relationships and evaluate the effectiveness of programs, personnel, and relationships. Supervise, develop, assign, and evaluate staff for efficient operation of the department. Plan, develop, manage, and administer complex departmental operation budgets and contracts demonstrating knowledge of sound fiscal management principles and practices. Logically and realistically evaluate systems and procedures. Meet deadlines and expedite procedures within area of responsibility. Compile clear, timely, accurate written reports. Communicate effectively both orally and in writing with faculty, staff, and state agencies. Establish and maintain effective working relationships with college faculty, staff, and representatives of local, state, and federal agencies. Plan, organize, and manage complex purchase processes, including negotiations with vendors for hardware and software acquisitions that maximize the utilization of available resources and enhance organizational efficiency. Communicate with peers, subordinates, supervisors, and students in an open, honest manner and build trust among all constituencies in the District. Be an effective and motivational member of a team. Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 21% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 3% are Filipino, 6% are Asian-American, 1% are Native American, 7% are multiracial and 58% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. REQUIRED APPLICATION DOCUMENTS: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Given the current pandemic in our country, first-round interviews may potentially take place virtually via Zoom or a conference call and second round interviews may potentially take place in person. Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius. All other travel expenses will be borne by the candidate (if in person interviews). Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 8/7/2022 11:59 PM Pacific
Jun 29, 2022
Full Time
Description Under the direction of the Chief Technology Officer, the Deputy Director, Information Technology Services (ITS) Security and Cloud Architecture performs a variety of responsible and complex duties, designing and implementing a comprehensive information security program which includes strategies, standards, policies, procedures, and response plans designed to protect the confidentiality, integrity, and availability of enterprise systems and data throughout the district, and also overseeing the design and implementation of the district’s enterprise cloud environment. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Deputy Director-ITS Security and Cloud Architecture must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups to ensure the District provides strategies for success and pro-active, student-centered practices and policies committed to eliminating equity gaps. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provides overall vision and leadership for the district in all areas of information security, acting as a technical liaison with college technology governance committees, working groups, and district staff in facilitating development of a comprehensive information security program.Develops, recommends, implements, and maintains information security policies, procedures, protocols, and standards pertaining to managing the protection and security risk of college data and IT systems and assets.Oversees and participates in risk analysis of IT infrastructure and systems to isolate potential threats and hazards; assesses the potential impact on business assets; develops a risk management strategy that uses the district’s priorities, constraints, and risk tolerances to support operational risk decisions.Implements processes and systems to identify and manage district assets consistent with their relative importance to organizational objectives and the organization’s risk strategy.Helps oversee Data Governance frameworks, policies, and procedures; develops, implements, and enforces Data Classification rules and procedures; develops systems and processes for tracking locations and securing confidential data, including Personally Identifiable Information (PII).Oversees management of user identity and access control, including limiting of access to information assets based on Data Classification policies and procedures, auditing the use of privileged accounts, and use of Multi-Factor Authentication.Conducts assessments and audits to evaluate whether security compliance requirements are met for federal, state, and local legislation related to information security, including but not limited to, FERPA, GLBA, HIPAA, GDPR, and CCPA; help facilitate compliance with section 508 accessibility laws.Creates and maintains a security awareness training program to increase security vigilance and knowledge of employees, students, and vendors to help minimize information security risks.Implements and maintains security monitoring systems to send out alarms and alerts for IT security issues for all technology assets; use those systems to identify, diagnose, resolve, and report IT security problems and incidents; coordinate and conduct investigations of breaches in IT Security; respond to emergency IT security situations.Develops and maintains security Incident Response Plans for the district’s critical systems; assures plans are periodically tested and updated, utilizing metrics and evaluation criteria to assess effectiveness and continually improve response performance; engages, interacts, and coordinates with third-party incident responders, including cyber-insurance providers and law enforcement; incorporates lessons learned to improve plans.Designs, implements, maintains, and tests disaster recovery and business continuity plans for critical district systems; oversees scheduled testing of plans.Consistent with policies and procedures, ensures that maintenance, configuration, repair, and patching of systems occurs on a scheduled and timely basis utilizing best practices in change management.Manages relationships with vendors that provide security-related services, including monitoring, auditing, remediation, and penetration testing; directs the work of contractors and vendors as warranted.Vets and reviews security practices and controls of third-party service providers that handle college confidential data, including personally identifiable information of students and employees. Review security controls and features of third-party software systems.Keeps current with latest emerging security issues and threats through list servers, blogs, newsletters, conferences, user groups, and networking and collaboration with peers at other institutions.Develops cloud migration plans and strategies; develops district-wide cloud standards and practicesManages relationships with cloud service providers.Manages cloud expenditures, utilizing cloud platform and third-party tools to keep operational expenditures within budgets.Where possible, works with Applications and Development team to redesign and refactor applications to be optimized to run natively in the cloud.Supervises, directs, guides, motivates, trains, and evaluates information security staff engaged in implementing, configuring, and maintaining the district’s security systems and processes.Plans and manages the unit’s operating budget and program budgets for initiatives and projects.Performs other related duties as assigned. Minimum Qualifications Experience and Education Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of full-time equivalent experience working with information security, with at least two (2) years in a management capacity. Education: Education equivalent to a bachelor’s degree (120 semester units) in Management Information Systems (MIS), Computer Science, Information Technology, Business Administration, or a computer-related field from an accredited institution, OR Seven (7) years or more working directly on developing and supporting information security may be substituted for the education requirements. Desirable Qualifications: Experience in a higher education environment. Experience with complex applications such as ERP systems. DEMONSTRATED KNOWLEDGE AND ABILITIES: Position requires knowledge of: Advanced knowledge of the design, implementation, and maintenance of complex information security systems. Information security best practices and standards. Information security compliance standards and frameworks. Experience with public cloud environments. Emerging technologies and trends in information security and cloud infrastructure. Current principles, practices, and standards of planning and project management, project prioritization, and resource allocation. Section 504 and 508 Accessibility and related standards and requirements. Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. Ability to: Use leadership and management theories and practices in carrying out daily responsibilities. Engage in management and creative organizational leadership. Develop the leadership skills of others. Lead, implement, and manage change. Perform short-and-long-range planning to be successful in interpersonal relationships and evaluate the effectiveness of programs, personnel, and relationships. Supervise, develop, assign, and evaluate staff for efficient operation of the department. Plan, develop, manage, and administer complex departmental operation budgets and contracts demonstrating knowledge of sound fiscal management principles and practices. Logically and realistically evaluate systems and procedures. Meet deadlines and expedite procedures within area of responsibility. Compile clear, timely, accurate written reports. Communicate effectively both orally and in writing with faculty, staff, and state agencies. Establish and maintain effective working relationships with college faculty, staff, and representatives of local, state, and federal agencies. Plan, organize, and manage complex purchase processes, including negotiations with vendors for hardware and software acquisitions that maximize the utilization of available resources and enhance organizational efficiency. Communicate with peers, subordinates, supervisors, and students in an open, honest manner and build trust among all constituencies in the District. Be an effective and motivational member of a team. Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 21% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 3% are Filipino, 6% are Asian-American, 1% are Native American, 7% are multiracial and 58% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. REQUIRED APPLICATION DOCUMENTS: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Given the current pandemic in our country, first-round interviews may potentially take place virtually via Zoom or a conference call and second round interviews may potentially take place in person. Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius. All other travel expenses will be borne by the candidate (if in person interviews). Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 8/7/2022 11:59 PM Pacific
Sierra Community College District
Systems Administrator
SIERRA JOINT COMMUNITY COLLEGE DISTRICT Rocklin, California, United States
Description SUMMARY DESCRIPTION Ensures continuous functioning of District host, shared application servers, wired and wireless networks, and web, intranet and portal servers; coordinates and performs ongoing administration of servers and operating systems that includes security management, email, structured query language, enterprise resource planning, portal and resource tier, learning management system, intranet content management, and shared asset and document management systems ; evaluates system performance, adjusts system configuration parameters for hardware and software compatibility; and performs a variety of tasks relative to the assigned area of responsibility. Need Help With Your Online Account? Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Plans, researches, installs, configures, tests, and monitors operating system software for District-wide physical and virtual machine servers and wired network and wireless networks; installs and maintains application software upgrades and releases.Monitors system performance of wired and wireless networks, web, enterprise resource planning, enterprise portal, multiple email, content management and database systems performance, analyzes performance statistics, and configures systems or database operating parameters; maintains data files and monitors system configuration.Designs, implements, and administers access security and permissions for use of District-wide systems; establishes and enforces District server access rules, standards and protocols.Determines the type and frequency of backups for systems and database files; designs, writes, and tests backup and recovery procedures; reviews backup procedures with department staff members; oversees and performs backups.Schedules system maintenance downtime with end users and technical staff members to facilitate hardware and software upgrades, changeovers, and backups.Formulates and implements systems and database tuning strategies; monitors disk space availability, removing, relocating, or adjusting files to optimize space.Migrates applications and data from one operating system environment to another; installs, integrates and tunes server systems and databases; implements data conversions and transitions from old to new systems; maintains application software.Designs custom scripts using command-line shell and scripting language to perform large-scale data and user account modifications.Develops and documents procedures to assist help desk and other staff in operating systems; creates rules for use by programming and applications support staff.Receives and resolves staff, faculty, and student user help desk calls; documents calls, forwarding work order requests to the other IIT staff.Serves as a point of coordination among organizational units for server and network support; participates in troubleshooting to resolve complex wired and wireless network problems, including content management system access, internet access, email forwarding, account provisioning, and authentication and access, and role-based domain account migration.Maintains up-to-date knowledge of trends in system and network administration, IT security, and assimilating and disseminating technical information to staff members.Administers the District’s wired and wireless network servers including VLANs, access points, firewall, core and aggregate switches, and routers; configures and corrects system, directory structures, security parameters, and maintains network address assignments.Builds and maintains proxy servers, domain controllers and name servers, file servers, portal tier and resource tier servers, database servers, content management and email server arrays; creates mail delivery processes.Monitors wired and wireless network traffic and implements approaches that optimize network performance and security; evaluates wired and wireless network bandwidth and throughput; maintains system directories and files.Authorizes server user roles and account access privileges and maintains and repairs accounts, passwords, and permissions.Analyzes and participates in planning wired and wireless network requirements in areas such as capacity, security, and performance.Analyzes, modifies, tests, and debugs existing database structures, systems, and programs; identifies problems and makes modifications to systems and individual programs; analyzes and resolves problems with database applications by consultation with users.Administers roles and privileged access security to database tables including adding and deleting users, and controlling database login passwords.Administers the District’s content management, portal and web/application servers including backup, search engines, logs, and documentation; monitors website and portal presence and positioning of key information for access to directories, databases and search engines.Coordinates and participates in scripting and programming of website features and applications, including those for processing transactions.Installs, configures, tests, and administers multi-server third party applications, including content management and intranet asset and document management systemsMay train and provide work direction to assigned student workers and temporary help as assigned.May require travel between sites compensated per diem based on district mileage reimbursement policy. May require on-call and weekend duties.Performs related duties as required. Minimum Qualifications QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Advanced Linux operating system, including installation, maintenance, troubleshooting, shell programming and C programming. Current Windows network operating systems including installation, maintenance, upgrading, troubleshooting and scripting. Host computer database management system concepts, methodologies, analysis, and design. Database design techniques and host computer logical and physical database structures and relationships, including those for networked personal computer systems. Single sign-on and lightweight director access protocols, including Kerabos, CAS and SPNEGO and authentication protocols. Computer network design, installation, configuration, and maintenance procedures and practices, protocols, equipment, specifications, design, and integration. Computer security concepts and methodologies. Domain name servers and mail servers. Standard query language and other relational database management systems. Language and writing skill to read, understand, and prepare system documentation and instructions. Math skills to record sums, fractions, and statistical data. Interpersonal skill to convey technical concepts to others and to facilitate problem solving with individuals and small groups. Ability to: Administer shared application server systems, email, enterprise resource planning, portal and resource tier, learning management system, intranet content management, and shared asset and document management servers. Install, configure, and troubleshoot system, enterprise resource planning database, content management and application software. Apply various system administration and general software packages/applications for accessing and administering enterprise databases and to utilize network utilities for sending and receiving electronic mail. Create scripts to support enterprise database, portal, learning management, content management, document management and library access management systems. Design logical and physical personal computer, server, and network systems. Work independently and collaboratively, follow logical progressions of program systems and think logically, creatively, and in abstract terms. Adapt to changing technologies and learn functionality of new equipment and systems. Analyze and resolve technical problems under extreme time pressure. Orient, train, and familiarize other technical staff members with network, portal, email, learning management, content management and document management systems. Read and interpret technical manuals and other documentation. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Bachelor’s degree from an accredited college or university with major course work in mathematics, data systems, computer science, or a related field, supplemented by specialized training in applications programming, enterprise systems management or systems analysis. Experience: Four years of increasingly responsible experience installing and maintaining operating systems shared network application software in an environment using relational multiple database management systems. Industry certifications or experience may substitute for some higher education. License or Certificate: Possession of a valid California driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting and requires occasional travel to local high school districts and campuses. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 21% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 3% are Filipino, 6% are Asian-American, 1% are Native American, 7% are multiracial and 58% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. . Need Help With Your Online Account? Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. REQUIRED APPLICATION DOCUMENTS: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Given the current pandemic in our country, first-round interviews may potentially take place virtually via Zoom or a conference call and second round interviews may potentially take place in person. Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius. All other travel expenses will be borne by the candidate (if in person interviews) Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Jun 24, 2022
Full Time
Description SUMMARY DESCRIPTION Ensures continuous functioning of District host, shared application servers, wired and wireless networks, and web, intranet and portal servers; coordinates and performs ongoing administration of servers and operating systems that includes security management, email, structured query language, enterprise resource planning, portal and resource tier, learning management system, intranet content management, and shared asset and document management systems ; evaluates system performance, adjusts system configuration parameters for hardware and software compatibility; and performs a variety of tasks relative to the assigned area of responsibility. Need Help With Your Online Account? Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Plans, researches, installs, configures, tests, and monitors operating system software for District-wide physical and virtual machine servers and wired network and wireless networks; installs and maintains application software upgrades and releases.Monitors system performance of wired and wireless networks, web, enterprise resource planning, enterprise portal, multiple email, content management and database systems performance, analyzes performance statistics, and configures systems or database operating parameters; maintains data files and monitors system configuration.Designs, implements, and administers access security and permissions for use of District-wide systems; establishes and enforces District server access rules, standards and protocols.Determines the type and frequency of backups for systems and database files; designs, writes, and tests backup and recovery procedures; reviews backup procedures with department staff members; oversees and performs backups.Schedules system maintenance downtime with end users and technical staff members to facilitate hardware and software upgrades, changeovers, and backups.Formulates and implements systems and database tuning strategies; monitors disk space availability, removing, relocating, or adjusting files to optimize space.Migrates applications and data from one operating system environment to another; installs, integrates and tunes server systems and databases; implements data conversions and transitions from old to new systems; maintains application software.Designs custom scripts using command-line shell and scripting language to perform large-scale data and user account modifications.Develops and documents procedures to assist help desk and other staff in operating systems; creates rules for use by programming and applications support staff.Receives and resolves staff, faculty, and student user help desk calls; documents calls, forwarding work order requests to the other IIT staff.Serves as a point of coordination among organizational units for server and network support; participates in troubleshooting to resolve complex wired and wireless network problems, including content management system access, internet access, email forwarding, account provisioning, and authentication and access, and role-based domain account migration.Maintains up-to-date knowledge of trends in system and network administration, IT security, and assimilating and disseminating technical information to staff members.Administers the District’s wired and wireless network servers including VLANs, access points, firewall, core and aggregate switches, and routers; configures and corrects system, directory structures, security parameters, and maintains network address assignments.Builds and maintains proxy servers, domain controllers and name servers, file servers, portal tier and resource tier servers, database servers, content management and email server arrays; creates mail delivery processes.Monitors wired and wireless network traffic and implements approaches that optimize network performance and security; evaluates wired and wireless network bandwidth and throughput; maintains system directories and files.Authorizes server user roles and account access privileges and maintains and repairs accounts, passwords, and permissions.Analyzes and participates in planning wired and wireless network requirements in areas such as capacity, security, and performance.Analyzes, modifies, tests, and debugs existing database structures, systems, and programs; identifies problems and makes modifications to systems and individual programs; analyzes and resolves problems with database applications by consultation with users.Administers roles and privileged access security to database tables including adding and deleting users, and controlling database login passwords.Administers the District’s content management, portal and web/application servers including backup, search engines, logs, and documentation; monitors website and portal presence and positioning of key information for access to directories, databases and search engines.Coordinates and participates in scripting and programming of website features and applications, including those for processing transactions.Installs, configures, tests, and administers multi-server third party applications, including content management and intranet asset and document management systemsMay train and provide work direction to assigned student workers and temporary help as assigned.May require travel between sites compensated per diem based on district mileage reimbursement policy. May require on-call and weekend duties.Performs related duties as required. Minimum Qualifications QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Advanced Linux operating system, including installation, maintenance, troubleshooting, shell programming and C programming. Current Windows network operating systems including installation, maintenance, upgrading, troubleshooting and scripting. Host computer database management system concepts, methodologies, analysis, and design. Database design techniques and host computer logical and physical database structures and relationships, including those for networked personal computer systems. Single sign-on and lightweight director access protocols, including Kerabos, CAS and SPNEGO and authentication protocols. Computer network design, installation, configuration, and maintenance procedures and practices, protocols, equipment, specifications, design, and integration. Computer security concepts and methodologies. Domain name servers and mail servers. Standard query language and other relational database management systems. Language and writing skill to read, understand, and prepare system documentation and instructions. Math skills to record sums, fractions, and statistical data. Interpersonal skill to convey technical concepts to others and to facilitate problem solving with individuals and small groups. Ability to: Administer shared application server systems, email, enterprise resource planning, portal and resource tier, learning management system, intranet content management, and shared asset and document management servers. Install, configure, and troubleshoot system, enterprise resource planning database, content management and application software. Apply various system administration and general software packages/applications for accessing and administering enterprise databases and to utilize network utilities for sending and receiving electronic mail. Create scripts to support enterprise database, portal, learning management, content management, document management and library access management systems. Design logical and physical personal computer, server, and network systems. Work independently and collaboratively, follow logical progressions of program systems and think logically, creatively, and in abstract terms. Adapt to changing technologies and learn functionality of new equipment and systems. Analyze and resolve technical problems under extreme time pressure. Orient, train, and familiarize other technical staff members with network, portal, email, learning management, content management and document management systems. Read and interpret technical manuals and other documentation. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Bachelor’s degree from an accredited college or university with major course work in mathematics, data systems, computer science, or a related field, supplemented by specialized training in applications programming, enterprise systems management or systems analysis. Experience: Four years of increasingly responsible experience installing and maintaining operating systems shared network application software in an environment using relational multiple database management systems. Industry certifications or experience may substitute for some higher education. License or Certificate: Possession of a valid California driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting and requires occasional travel to local high school districts and campuses. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 21% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 3% are Filipino, 6% are Asian-American, 1% are Native American, 7% are multiracial and 58% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. . Need Help With Your Online Account? Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. REQUIRED APPLICATION DOCUMENTS: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Given the current pandemic in our country, first-round interviews may potentially take place virtually via Zoom or a conference call and second round interviews may potentially take place in person. Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius. All other travel expenses will be borne by the candidate (if in person interviews) Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
St. Johns County Board of County Commissioners
Systems Architect- Enterprise Resource Planning (ERP)
St. Johns County Board of County Commissioners 500 San Sebastian View, St. Augustine, FL, USA
The ideal Systems Architect candidate must possess St. Johns County’s core values of compassion, innovation, and trustworthiness and must work well in a collaborative team environment. Some of the specific tasks include but are not limited to: Serves as liaison between the County’s enterprise-wide ERP third-party vendor and business units to analyze, and map business processes and workflows; translates and documents business requirements into technical requirements for implementation and integration of related department operations. Provides guidance and collaborates with senior leaders to create and maintain an operating plan to that supports the strategic vision and platform that defines the process, tools and technology. Analyzes and provides recommendations for efficiency, productivity and other improvements utilizing documented business processes and workflows. Develops written documentation for applicable county departments for use of the ERP application. Works closely with software providers, implementation partners, third-party vendors and key solutions partners to develop the vision and scope of the technology service. Provides oversight and guidance on each phase of the ERP implementation life cycle to include: planning and organization, system selection and installation, data conversion and loading, user training and procedure development, testing and data validation, cut-over and “go-live”, project completion and ongoing evaluation of ERP application.
Jun 22, 2022
Full Time
The ideal Systems Architect candidate must possess St. Johns County’s core values of compassion, innovation, and trustworthiness and must work well in a collaborative team environment. Some of the specific tasks include but are not limited to: Serves as liaison between the County’s enterprise-wide ERP third-party vendor and business units to analyze, and map business processes and workflows; translates and documents business requirements into technical requirements for implementation and integration of related department operations. Provides guidance and collaborates with senior leaders to create and maintain an operating plan to that supports the strategic vision and platform that defines the process, tools and technology. Analyzes and provides recommendations for efficiency, productivity and other improvements utilizing documented business processes and workflows. Develops written documentation for applicable county departments for use of the ERP application. Works closely with software providers, implementation partners, third-party vendors and key solutions partners to develop the vision and scope of the technology service. Provides oversight and guidance on each phase of the ERP implementation life cycle to include: planning and organization, system selection and installation, data conversion and loading, user training and procedure development, testing and data validation, cut-over and “go-live”, project completion and ongoing evaluation of ERP application.
Sacramento Suburban Water District
SCADA Analyst
Sacramento Suburban Water District (SSWD) 5331 Walnut Avenue, Sacramento, CA, USA
**RECRUITMENT OPEN UNTIL FILLED** Examples of Essential Duties The following duties are typical for this classification. Depending upon the assignment, the employee may not perform all of the listed duties and may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.  Management retains the right to add, remove, or change duties at any time. Performs specialized duties in support of SCADA graphical representation and data accuracy, PLC programming, operational functionality, and remote telemetry communication reliability; troubleshoots and corrects programming, configuration, and interface issues of SCADA, PLC, and HMI systems; determines method of integrating new programming code into existing applications and/or programs to meet user needs. Reads, interprets, and/or updates schematics, software control descriptions, design drawings, and specifications for SCADA-related modifications. Analyzes, evaluates, designs, develops, programs, tests, installs, implements, documents, and maintains SCADA, PLC, and HMI systems to support operations of the District’s water facilities and production systems, including, but not limited to, remote operation technology, communication networks, Historian databases, and security systems. Analyzes user operations and technological advancements to determine whether new or existing systems, applications, and/or programs meet business and technology requirements and makes adjustments and/or recommendations as required.  Maintains and provides technical support to existing SCADA, PLC, HMI, and other related systems; provides prompt resolutions to various user requests, questions, and inquiries concerning system use. Performs comprehensive preventative analysis and maintenance of SCADA, PLC, and HMI system software, databases, networks, and related applications; resolves compatibility issues; monitors and optimizes performance. Monitors system security and the performance of security protocols; identifies unauthorized access and potential security breaches; reports findings promptly to management and provides recommendations for security and network performance improvements. Develops and reviews complex reports related to the operation and compliance of SCADA, PLC, HMI, and other related control systems; reports findings to management on a consistent and regular basis; develops and implements various reporting tools as necessary. Trains or instructs staff and other users regarding SCADA, PLC, HMI, and other existing District control systems and/or applications on general technical information to monitor operational processes and perform basic troubleshooting; assists operations staff in the development of process control strategies. Inspects and oversees work performed by consultants, contractors and/or vendors to ensure District facilities operate as intended. Reviews and provides feedback on new project submittals, existing system upgrades, and survey sites for SCADA telemetry system implementation; conducts feasibility studies, and prepares and submits reported findings to management. Performs emergency response duties to address SCADA-related issues as needed; may work extended hours outside of the regularly scheduled workweek to respond to after-hour emergencies as needed Complies with all District policies, procedures, rules and regulations including, but not limited to, all safety standards. Maintains regular attendance and adheres to prescribed work schedule to conduct job responsibilities. Builds and maintains positive working relationships with coworkers, other District employees and the public using principles of good customer service. Performs related duties as assigned. Compensation: $39.64 - $49.55/hour Plus a competitive benefits package, including CalPERS retirement (2% @ 55 for Classic tier and 2% @ 62 under 2013 PEPRA) and employer-paid medical, dental, vision, and life insurance; voluntary deferred compensation and flexible benefit plans; educational reimbursement program; and paid vacation and holidays.
Jun 17, 2022
Full Time
**RECRUITMENT OPEN UNTIL FILLED** Examples of Essential Duties The following duties are typical for this classification. Depending upon the assignment, the employee may not perform all of the listed duties and may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.  Management retains the right to add, remove, or change duties at any time. Performs specialized duties in support of SCADA graphical representation and data accuracy, PLC programming, operational functionality, and remote telemetry communication reliability; troubleshoots and corrects programming, configuration, and interface issues of SCADA, PLC, and HMI systems; determines method of integrating new programming code into existing applications and/or programs to meet user needs. Reads, interprets, and/or updates schematics, software control descriptions, design drawings, and specifications for SCADA-related modifications. Analyzes, evaluates, designs, develops, programs, tests, installs, implements, documents, and maintains SCADA, PLC, and HMI systems to support operations of the District’s water facilities and production systems, including, but not limited to, remote operation technology, communication networks, Historian databases, and security systems. Analyzes user operations and technological advancements to determine whether new or existing systems, applications, and/or programs meet business and technology requirements and makes adjustments and/or recommendations as required.  Maintains and provides technical support to existing SCADA, PLC, HMI, and other related systems; provides prompt resolutions to various user requests, questions, and inquiries concerning system use. Performs comprehensive preventative analysis and maintenance of SCADA, PLC, and HMI system software, databases, networks, and related applications; resolves compatibility issues; monitors and optimizes performance. Monitors system security and the performance of security protocols; identifies unauthorized access and potential security breaches; reports findings promptly to management and provides recommendations for security and network performance improvements. Develops and reviews complex reports related to the operation and compliance of SCADA, PLC, HMI, and other related control systems; reports findings to management on a consistent and regular basis; develops and implements various reporting tools as necessary. Trains or instructs staff and other users regarding SCADA, PLC, HMI, and other existing District control systems and/or applications on general technical information to monitor operational processes and perform basic troubleshooting; assists operations staff in the development of process control strategies. Inspects and oversees work performed by consultants, contractors and/or vendors to ensure District facilities operate as intended. Reviews and provides feedback on new project submittals, existing system upgrades, and survey sites for SCADA telemetry system implementation; conducts feasibility studies, and prepares and submits reported findings to management. Performs emergency response duties to address SCADA-related issues as needed; may work extended hours outside of the regularly scheduled workweek to respond to after-hour emergencies as needed Complies with all District policies, procedures, rules and regulations including, but not limited to, all safety standards. Maintains regular attendance and adheres to prescribed work schedule to conduct job responsibilities. Builds and maintains positive working relationships with coworkers, other District employees and the public using principles of good customer service. Performs related duties as assigned. Compensation: $39.64 - $49.55/hour Plus a competitive benefits package, including CalPERS retirement (2% @ 55 for Classic tier and 2% @ 62 under 2013 PEPRA) and employer-paid medical, dental, vision, and life insurance; voluntary deferred compensation and flexible benefit plans; educational reimbursement program; and paid vacation and holidays.
Stanislaus County
Data Analyst (Staff Services Analyst)
Stanislaus County, CA Workforce Development - 251 E Hackett Rd, Modesto, California 95358, United States
About the Opportunity: For more information about this position please Click Here for Flyer. Closing Date/Time: 7/4/2022 5:25 PM Pacific
Jun 14, 2022
Full Time
About the Opportunity: For more information about this position please Click Here for Flyer. Closing Date/Time: 7/4/2022 5:25 PM Pacific
City of Fresno
Programmer/ Analyst III (OPEN UNTIL FILLED)
CITY OF FRESNO, CA Fresno, California, United States
Position Description RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. Recruitment may close at any time. The City of Fresno is currently recruiting for a dynamic and highly skilled Programmer/Analyst III. Incumbents provide professional Information Technology services through research, analysis, design, development, implementation, training, support, and maintenance. The current vacancy exists in the Information Services Division; however, Programmer/Analyst III positions are utilized in various city departments. Immediate and future vacancies will be filled from this eligible list for a period of six (6) months from the date the eligible list is created, with the option of extending that period at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three months. Conditions of Employment All newly hired and current City employees are required to comply with Administrative Order 6-30 Employee Covid-19 Safety Protocols. For more information, please visit: Personnel Services | Policies and MOUs (fresno.gov) Pay,Benefits, & Work Schedule UNIT 3 Classification - The Fresno City Employees Association, Inc. (FCEA) RETIREMENT: Fresno City Retirement System, one of the best funded public systems in the state. Reciprocity with other public California systems. They City does not participate in Social Security. Vested in Retirement benefits after 5 years of service. HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Increase your retirement savings with The City's 457 plan. VACATION LEAVE: Eight (8) hours per month, available after 6 months. SICK LEAVE: Eight (8) hours per month, available after 90 days. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements These are entrance requirements to the following examination and do not assure a place on the eligible list. Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify. TO QUALIFY, an applicant must have: One (1) year of experience equivalent to that of a Programmer/Analyst II with the City of Fresno; OR Graduation from an accredited college or university with a Bachelor's degree with major course work in computer applications and systems, decision science, information management, industrial technology, geography, planning, civil engineering or related field, and three years of experience which included the preparation of business, Internet or GIS programming and analysis. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Additional Requirements Possession and continued maintenance of a valid California Driver's License may be required at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Recruitment may be limited to a specific area of expertise as required by operational needs. The specific areas of expertise are listed below: 1. Business Application Systems 2. Geographic Information Systems 3. Internet/Intranet Eligibles certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno. Selected incumbent(s) will be required to successfully complete a polygraph test and an extensive background investigation prior to appointment. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the junk mail or spam folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The selection process may consist of the following: APPLICATION REVIEW - Qualifying Only: Applications submitted will be reviewed and a limited number of the most qualified candidates may be invited to the oral examination. The selection will be based upon those applications which demonstrate the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for a proper evaluation. ORAL EXAMINATION - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate each candidate's training, experience and personal traits for the position. Candidates must achieve a passing score to qualify for the eligible list. The oral exam has been tentatively scheduled for the week of October 11, 2021. Veteran Preference Regulations Qualified veterans who pass the examination may obtain five (5) additional points. Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 10/01/2022
Jun 04, 2022
Full Time
Position Description RECRUITMENT IS OPEN UNTIL FILLED OR UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. Recruitment may close at any time. The City of Fresno is currently recruiting for a dynamic and highly skilled Programmer/Analyst III. Incumbents provide professional Information Technology services through research, analysis, design, development, implementation, training, support, and maintenance. The current vacancy exists in the Information Services Division; however, Programmer/Analyst III positions are utilized in various city departments. Immediate and future vacancies will be filled from this eligible list for a period of six (6) months from the date the eligible list is created, with the option of extending that period at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three months. Conditions of Employment All newly hired and current City employees are required to comply with Administrative Order 6-30 Employee Covid-19 Safety Protocols. For more information, please visit: Personnel Services | Policies and MOUs (fresno.gov) Pay,Benefits, & Work Schedule UNIT 3 Classification - The Fresno City Employees Association, Inc. (FCEA) RETIREMENT: Fresno City Retirement System, one of the best funded public systems in the state. Reciprocity with other public California systems. They City does not participate in Social Security. Vested in Retirement benefits after 5 years of service. HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Increase your retirement savings with The City's 457 plan. VACATION LEAVE: Eight (8) hours per month, available after 6 months. SICK LEAVE: Eight (8) hours per month, available after 90 days. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. SHORT TERM DISABILITY: Provided through California SDI program. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements These are entrance requirements to the following examination and do not assure a place on the eligible list. Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify. TO QUALIFY, an applicant must have: One (1) year of experience equivalent to that of a Programmer/Analyst II with the City of Fresno; OR Graduation from an accredited college or university with a Bachelor's degree with major course work in computer applications and systems, decision science, information management, industrial technology, geography, planning, civil engineering or related field, and three years of experience which included the preparation of business, Internet or GIS programming and analysis. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Additional Requirements Possession and continued maintenance of a valid California Driver's License may be required at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Recruitment may be limited to a specific area of expertise as required by operational needs. The specific areas of expertise are listed below: 1. Business Application Systems 2. Geographic Information Systems 3. Internet/Intranet Eligibles certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno. Selected incumbent(s) will be required to successfully complete a polygraph test and an extensive background investigation prior to appointment. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application. Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the junk mail or spam folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process The selection process may consist of the following: APPLICATION REVIEW - Qualifying Only: Applications submitted will be reviewed and a limited number of the most qualified candidates may be invited to the oral examination. The selection will be based upon those applications which demonstrate the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for a proper evaluation. ORAL EXAMINATION - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate each candidate's training, experience and personal traits for the position. Candidates must achieve a passing score to qualify for the eligible list. The oral exam has been tentatively scheduled for the week of October 11, 2021. Veteran Preference Regulations Qualified veterans who pass the examination may obtain five (5) additional points. Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 10/01/2022
City of Maricopa
IT Systems Specialist
City of Maricopa, AZ Maricopa, Arizona, United States
General Summary Essential Duties & Responsibilities Minimum and Preferred Entrance Qualifications
Jun 04, 2022
Full Time
General Summary Essential Duties & Responsibilities Minimum and Preferred Entrance Qualifications
City of Santa Ana
Program Leader (Recreation/Part-time)- SUMMER AND YEAR-ROUND
CITY OF SANTA ANA, CA Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. The Parks, Recreation, and Community Services Agency is currently seeking summer seasonal and year-round staff for the day camp, youth sports, after school adventures, nature center, and senior services programs. All positions are part-time and incumbents may work up to 19 hours per week. Work hours and schedules vary according to program and participant needs. Successful candidates must be available to work shifts during various hours of the day, evening, holidays, and weekends. Depending on program needs, staff may also have the opportunity to work on a year-round basis. Successful candidates must be available to work as early as mid-May for summer positions and as soon as possible for year-round positions. This recruitment is open until further notice and can close at any time. Interested i ndividuals are encouraged to apply immediately. The deadline for the first application review for summer seasonal positions is March 29, 2022. Additional application review deadlines will be added as needed. Bilingual pay is an additional $1.01/hour, if applicable. Essential Functions Include But Are Not Limited To Under general supervision: Assists with the development and delivery of enrichment and recreational programs, which may include: sports, games, mini-excursions, competitive activities, contests and special events. Complies and/or distributes program/activity descriptions, arts and crafts, program and/or game calendars, center class schedules, registration forms, volunteer applications, and other program information. Requests all necessary supplies and materials. Provides general center support and customer service. Supervises participants and activities at a recreation center, senior center, or park. Monitors center/ facility reservations and opens and closes facility. Collaborates with other part-time staff with the supervision of daily program activities. Prepares promotional materials for programs/centers. Compiles and submits monthly statistics, newsletters, and facility usage reports. Addresses emergency/accident issues related to patrons and facilities. Assists in planning, organizing, promoting and conducting educational activities and/or programs for participants. Assists with the implementation of nature educational activities. Compiles and maintains evaluation documentation on participants' progress. Participates cooperatively in work team activities. May perform other duties depending on nature of assignment. Minimum Qualifications Any equivalent combination of training, education, and experience that provides the desired knowledge, skills, and abilities listed below. DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of : Basic objective, methods, and techniques of assigned program area. Basic use of computers, which may include software from the Microsoft Office suite and the Internet. Ability to: Learn, understand, instruct and conduct activities of assigned program. Establish and maintain effective working relationships with staff and with diversified population groups having varied needs and expectations. Deal effectively and courteously with the public. Speak clearly and concisely. Understand and carry out oral and written instructions. Understand and carry out the responsibilities of assigned program area. Oversee and motivate volunteers and participants. Keep records and prepare reports and notices. Special Working Conditions: Must be willing and able to work irregular hours, including weekends, holidays and evenings, as needed depending on assignment, as a condition of employment. Some assignments may require the ability to work Citywide special events. Special Requirement : Must have reliable transportation. Some assignments may require possession and retention of a valid Class C driver's license. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of an original application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. The Human Resources Department and Parks, Recreation, and Community Services Agency will review all applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring agency. If you have any questions regarding the position, please call Human Resources at 714-647-5353 or 714-647-5340. Candidates given a job offer will be required to pass a medical exam and background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. PT Employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time: Continuous
Jun 04, 2022
Part Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. The Parks, Recreation, and Community Services Agency is currently seeking summer seasonal and year-round staff for the day camp, youth sports, after school adventures, nature center, and senior services programs. All positions are part-time and incumbents may work up to 19 hours per week. Work hours and schedules vary according to program and participant needs. Successful candidates must be available to work shifts during various hours of the day, evening, holidays, and weekends. Depending on program needs, staff may also have the opportunity to work on a year-round basis. Successful candidates must be available to work as early as mid-May for summer positions and as soon as possible for year-round positions. This recruitment is open until further notice and can close at any time. Interested i ndividuals are encouraged to apply immediately. The deadline for the first application review for summer seasonal positions is March 29, 2022. Additional application review deadlines will be added as needed. Bilingual pay is an additional $1.01/hour, if applicable. Essential Functions Include But Are Not Limited To Under general supervision: Assists with the development and delivery of enrichment and recreational programs, which may include: sports, games, mini-excursions, competitive activities, contests and special events. Complies and/or distributes program/activity descriptions, arts and crafts, program and/or game calendars, center class schedules, registration forms, volunteer applications, and other program information. Requests all necessary supplies and materials. Provides general center support and customer service. Supervises participants and activities at a recreation center, senior center, or park. Monitors center/ facility reservations and opens and closes facility. Collaborates with other part-time staff with the supervision of daily program activities. Prepares promotional materials for programs/centers. Compiles and submits monthly statistics, newsletters, and facility usage reports. Addresses emergency/accident issues related to patrons and facilities. Assists in planning, organizing, promoting and conducting educational activities and/or programs for participants. Assists with the implementation of nature educational activities. Compiles and maintains evaluation documentation on participants' progress. Participates cooperatively in work team activities. May perform other duties depending on nature of assignment. Minimum Qualifications Any equivalent combination of training, education, and experience that provides the desired knowledge, skills, and abilities listed below. DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of : Basic objective, methods, and techniques of assigned program area. Basic use of computers, which may include software from the Microsoft Office suite and the Internet. Ability to: Learn, understand, instruct and conduct activities of assigned program. Establish and maintain effective working relationships with staff and with diversified population groups having varied needs and expectations. Deal effectively and courteously with the public. Speak clearly and concisely. Understand and carry out oral and written instructions. Understand and carry out the responsibilities of assigned program area. Oversee and motivate volunteers and participants. Keep records and prepare reports and notices. Special Working Conditions: Must be willing and able to work irregular hours, including weekends, holidays and evenings, as needed depending on assignment, as a condition of employment. Some assignments may require the ability to work Citywide special events. Special Requirement : Must have reliable transportation. Some assignments may require possession and retention of a valid Class C driver's license. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of an original application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. The Human Resources Department and Parks, Recreation, and Community Services Agency will review all applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring agency. If you have any questions regarding the position, please call Human Resources at 714-647-5353 or 714-647-5340. Candidates given a job offer will be required to pass a medical exam and background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. PT Employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time: Continuous
Placer County
Information Technology Analyst - II
PLACER COUNTY, CA Auburn, CA, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.visitplacer.com . POSITION INFORMATION Placer County Information Technology Department is seeking an individual to join the Application Support team. The position requires a high degree of customer and team-oriented focus to work with various departments and external agencies in support of department-wide applications maintained by Information Technology. The assignment functions include designing software applications, supporting reporting needs, and third-party and in-house designed applications, assisting with user support, system troubleshooting, and business requirement gathering. Placer County has an established telecommuting policy. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Technology Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. Functional Assignment Areas (While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple areas) When assigned to Business Systems Analysis/Application Development (In addition to general duties) duties may include but are not limited to: Interacts with clients to analyze their business requirements and recommends technology solutions; identifies and maps business processes; gathers user requirements and translates non-technical business requirements from the Business Process Analyst or other assigned management staff into technical software specifications. Writes application and/or system design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Coordinates design, development and implementation processes with system programmers, network analysts, database administrators, and server administrators to implement new or modified application software. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Serves as main client interface on all aspects of application development projects. For third party software, coordinates project activities with vendors; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; ensures compliance with County specifications and drives resolution of identified software bugs and deficiencies. Writes, revises, and maintains computer programs based on established specifications, using various computer languages and/or database platforms. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to users of particular applications. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of professional level information technology experience comparable to Information Technology Analyst I with Placer County Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required Notice: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services. Communicate technical information to a wide variety of users. Interpret and explain pertinent County and Department policies and procedures. Explain the values and limitations of services requested. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. Functional Assignment Areas When assigned to Application Development (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and work flow analysis Various programming and scripting languages. Ability to: Conduct business process and needs analysis and propose technology solutions. Develop information system designs, flow charts, report layouts and screen designs. Read and interpret source code from one the County's commonly used programming languages; develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Madeline Durham, Administrative Technician, at MDurham@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jun 04, 2022
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.visitplacer.com . POSITION INFORMATION Placer County Information Technology Department is seeking an individual to join the Application Support team. The position requires a high degree of customer and team-oriented focus to work with various departments and external agencies in support of department-wide applications maintained by Information Technology. The assignment functions include designing software applications, supporting reporting needs, and third-party and in-house designed applications, assisting with user support, system troubleshooting, and business requirement gathering. Placer County has an established telecommuting policy. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Technology Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. Functional Assignment Areas (While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple areas) When assigned to Business Systems Analysis/Application Development (In addition to general duties) duties may include but are not limited to: Interacts with clients to analyze their business requirements and recommends technology solutions; identifies and maps business processes; gathers user requirements and translates non-technical business requirements from the Business Process Analyst or other assigned management staff into technical software specifications. Writes application and/or system design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Coordinates design, development and implementation processes with system programmers, network analysts, database administrators, and server administrators to implement new or modified application software. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Serves as main client interface on all aspects of application development projects. For third party software, coordinates project activities with vendors; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; ensures compliance with County specifications and drives resolution of identified software bugs and deficiencies. Writes, revises, and maintains computer programs based on established specifications, using various computer languages and/or database platforms. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to users of particular applications. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of professional level information technology experience comparable to Information Technology Analyst I with Placer County Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required Notice: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services. Communicate technical information to a wide variety of users. Interpret and explain pertinent County and Department policies and procedures. Explain the values and limitations of services requested. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. Functional Assignment Areas When assigned to Application Development (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and work flow analysis Various programming and scripting languages. Ability to: Conduct business process and needs analysis and propose technology solutions. Develop information system designs, flow charts, report layouts and screen designs. Read and interpret source code from one the County's commonly used programming languages; develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Madeline Durham, Administrative Technician, at MDurham@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
County of Santa Clara
IT Supervisor
SANTA CLARA COUNTY, CA San Jose, California, United States
Under direction, to manage, plan and coordinate the daily activities of one or more IT processes; to analyze trends in technology, assessing the impact of emerging technologies on the environment, providing solutions to address technology and business issues, and managing people and financial resources while ensuring the development of high-quality technology solutions. - Join a Culture of Growth and Well-Being - IT.sccgov.org Technology Services and Solutions (TSS) is the County of Santa Clara's primary information technology solutions provider. Working with other County departments and local government customers, TSS develops innovative, cost-effective technology solutions that aim to enhance the quality of life for the residents of Santa Clara County. TSS is where technical creativity thrives. Our employees are our most valuable asset, and the success of our organization depends on each one. We believe that happy employees are the most creative and productive, so it's essential that our employees find fulfillment in what they do. To encourage growth, we provide learning and development opportunities. We also understand the significance of work-life balance and offer a hybrid work schedule. This culture of growth and well-being makes TSS a great place to work. Learn more about us by visiting our website . Please note : This recruitment is scheduled to include a written examination; the examination will be conducted online through a secure third party. The week of August 8th test information will be sent via the email address attached to your application. (This date is tentative and subject to change). There is a short pre-test set up step to be completed, prior to taking the exam. COVID-19 Risk Tier - Lower Risk #INDTSS Typical Tasks Ensures work, information, ideas, and technology flow freely among the team/section and ensures collaboration with other teams; Meets regularly with team members to gather work status, discuss work progress and obstacles; Provides advice, guidance, encouragement and constructive feedback Ensures staff has the resources and skills needed to support all work initiatives; Establishes measurable individual and team objectives that are aligned with business goals; Documents and presents performance assessments and collaborates with staff to create individual development plans; Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention; Identifies skills and knowledge deficits; Generates appropriate communication, process and educational plans for mitigating the disruption of change; Ensures internal Service Level Agreements (SLA) are met; Discusses work progress and obstacles and removes obstacles to change; Manages the delivery of one or more IT services to support the IT strategy; Tracks and takes appropriate steps to stay within budget; Measures service performance and implements improvements; Participates in IT workforce deployment activities; Provides high-quality services at optimal cost to customers; Participates and provides input to the SLA development process; Provides input into demand management process and executes on plan; Participates in the development of IT budgets; Implements process improvements; May be assigned as a Disaster Service Worker, as required; Performs other related duties, as required. Employment Standards Possession of a Bachelor's degree from an accredited college in Computer Science, Engineering Information Technology, Science, Business or a related field, And Five (5) years of IT and/or business work experience in the field to be supervised or a closely related field, which includes one (1) year of technical leadership. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; And Seven (7) years of IT and/or business work experience in the field to be supervised or a closely related field, which includes one (1) year of technical leadership. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Best methods for communication among teams and sections; Methods to keep apprised of work status, work progress and obstacles; Principles of supervision and employee development; Resources and skills needed to support all work initiatives; Measurable individual and team objectives that are aligned with business goals; Performance assessment documentation; Organizational practices for staffing, performance management, staff development, reward and recognition, and retention; IT services that support IT strategy; Budgeting process; Service performance and performance improvement techniques; IT workforce deployment activities; Excellent customer service techniques; Service Level Agreement (SLA) development process; Demand management process and execution. Ability to: Communicate effectively among the team/section; Keep apprised of work status, discuss work progress and obstacles; Supervise staff by providing advice, guidance, encouragement and constructive feedback; Ensure staff has the resources and skills needed to support all work initiatives; Establish measurable objectives that are aligned with business goals; Document performance assessments in accordance with applicable labor contracts; Apply organizational practices for staffing, performance management, staff development, reward and recognition, and retention; Identify skills and knowledge deficits; Ensure internal SLAs are met; Manage the delivery of one or more IT services to support the IT strategy; Track and stay within budget; Measure service performance and implement improvements; Provide high-quality services to customers; Implement process improvements. Closing Date/Time: 7/20/2022 11:59 PM Pacific
Jun 30, 2022
Full Time
Under direction, to manage, plan and coordinate the daily activities of one or more IT processes; to analyze trends in technology, assessing the impact of emerging technologies on the environment, providing solutions to address technology and business issues, and managing people and financial resources while ensuring the development of high-quality technology solutions. - Join a Culture of Growth and Well-Being - IT.sccgov.org Technology Services and Solutions (TSS) is the County of Santa Clara's primary information technology solutions provider. Working with other County departments and local government customers, TSS develops innovative, cost-effective technology solutions that aim to enhance the quality of life for the residents of Santa Clara County. TSS is where technical creativity thrives. Our employees are our most valuable asset, and the success of our organization depends on each one. We believe that happy employees are the most creative and productive, so it's essential that our employees find fulfillment in what they do. To encourage growth, we provide learning and development opportunities. We also understand the significance of work-life balance and offer a hybrid work schedule. This culture of growth and well-being makes TSS a great place to work. Learn more about us by visiting our website . Please note : This recruitment is scheduled to include a written examination; the examination will be conducted online through a secure third party. The week of August 8th test information will be sent via the email address attached to your application. (This date is tentative and subject to change). There is a short pre-test set up step to be completed, prior to taking the exam. COVID-19 Risk Tier - Lower Risk #INDTSS Typical Tasks Ensures work, information, ideas, and technology flow freely among the team/section and ensures collaboration with other teams; Meets regularly with team members to gather work status, discuss work progress and obstacles; Provides advice, guidance, encouragement and constructive feedback Ensures staff has the resources and skills needed to support all work initiatives; Establishes measurable individual and team objectives that are aligned with business goals; Documents and presents performance assessments and collaborates with staff to create individual development plans; Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention; Identifies skills and knowledge deficits; Generates appropriate communication, process and educational plans for mitigating the disruption of change; Ensures internal Service Level Agreements (SLA) are met; Discusses work progress and obstacles and removes obstacles to change; Manages the delivery of one or more IT services to support the IT strategy; Tracks and takes appropriate steps to stay within budget; Measures service performance and implements improvements; Participates in IT workforce deployment activities; Provides high-quality services at optimal cost to customers; Participates and provides input to the SLA development process; Provides input into demand management process and executes on plan; Participates in the development of IT budgets; Implements process improvements; May be assigned as a Disaster Service Worker, as required; Performs other related duties, as required. Employment Standards Possession of a Bachelor's degree from an accredited college in Computer Science, Engineering Information Technology, Science, Business or a related field, And Five (5) years of IT and/or business work experience in the field to be supervised or a closely related field, which includes one (1) year of technical leadership. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; And Seven (7) years of IT and/or business work experience in the field to be supervised or a closely related field, which includes one (1) year of technical leadership. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Best methods for communication among teams and sections; Methods to keep apprised of work status, work progress and obstacles; Principles of supervision and employee development; Resources and skills needed to support all work initiatives; Measurable individual and team objectives that are aligned with business goals; Performance assessment documentation; Organizational practices for staffing, performance management, staff development, reward and recognition, and retention; IT services that support IT strategy; Budgeting process; Service performance and performance improvement techniques; IT workforce deployment activities; Excellent customer service techniques; Service Level Agreement (SLA) development process; Demand management process and execution. Ability to: Communicate effectively among the team/section; Keep apprised of work status, discuss work progress and obstacles; Supervise staff by providing advice, guidance, encouragement and constructive feedback; Ensure staff has the resources and skills needed to support all work initiatives; Establish measurable objectives that are aligned with business goals; Document performance assessments in accordance with applicable labor contracts; Apply organizational practices for staffing, performance management, staff development, reward and recognition, and retention; Identify skills and knowledge deficits; Ensure internal SLAs are met; Manage the delivery of one or more IT services to support the IT strategy; Track and stay within budget; Measure service performance and implement improvements; Provide high-quality services to customers; Implement process improvements. Closing Date/Time: 7/20/2022 11:59 PM Pacific

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Texas Tech University Health Sciences Center
Assistant Managing Director - Data Center Special Projects - IT
Texas Tech University Health Sciences Center Lubbock, TX, United States
Position Description Assists with management of a department that has institutional oversight responsibilities. Assists in the development, coordination and administration of the department. Major/Essential Functions Responsible for all aspects of the TTUHSC.EDU Domain Migration project. Responsible for all aspects of the Microsoft M365 cloud project. Originate Information Technology (IT) projects; Manage IT Projects; Establish and lead IT Project Teams; Function as IT Project Team member. Work with TTU and TTUS data center, security, and network directors. Management/oversight of systems and operations personnel in the performance of assigned duties. Work with the Institutional IT Security Team in planning and implementing secure IT systems to meet customer and institutional needs. Required Qualifications Bachelor's Degree required plus five years administrative or management experience. Additional education may substitute for experience on a year for year basis. Preferred Qualifications Microsoft Certified Solution Expert (MSCE) certification. Deep technical knowledge of server hardware and storage architectures. In-depth knowledge of IP networking and server security. Experience with enterprise-level datacenter process management, datacenter management software and datacenter monitoring software. Required Attachments Cover Letter, Resume / CV Optional Attachments Professional License/Certification, Other Documents Supporting Qualifications Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Jun 30, 2022
Position Description Assists with management of a department that has institutional oversight responsibilities. Assists in the development, coordination and administration of the department. Major/Essential Functions Responsible for all aspects of the TTUHSC.EDU Domain Migration project. Responsible for all aspects of the Microsoft M365 cloud project. Originate Information Technology (IT) projects; Manage IT Projects; Establish and lead IT Project Teams; Function as IT Project Team member. Work with TTU and TTUS data center, security, and network directors. Management/oversight of systems and operations personnel in the performance of assigned duties. Work with the Institutional IT Security Team in planning and implementing secure IT systems to meet customer and institutional needs. Required Qualifications Bachelor's Degree required plus five years administrative or management experience. Additional education may substitute for experience on a year for year basis. Preferred Qualifications Microsoft Certified Solution Expert (MSCE) certification. Deep technical knowledge of server hardware and storage architectures. In-depth knowledge of IP networking and server security. Experience with enterprise-level datacenter process management, datacenter management software and datacenter monitoring software. Required Attachments Cover Letter, Resume / CV Optional Attachments Professional License/Certification, Other Documents Supporting Qualifications Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Texas Tech University Health Sciences Center
Programmer Analyst III - Application Development Lbk
Texas Tech University Health Sciences Center Lubbock, TX, United States
Position Description The Programmer Analyst III's role is to develop, test, analyze, and maintain software applications in support of business requirements. This position will also research, design, document, and modify software specifications throughout the production life cycle. Additionally, the Programmer Analyst III is also responsible for supervising and/or leading the development of new systems, directing changes to existing systems and controlling the interfaces between the systems, initiating complex feasibility studies and making recommendations of the action to be taken. Major/Essential Functions What we are looking for: An energetic team player with critical thinking skills and a passion for innovation and improving customer experiences. What we offer: The opportunity to join a dynamic, experienced development team with a track record of excellence in developing and managing complex web-based solutions across the entire software life cycle. Our values: We value diverse perspectives while uniting in our mission, we have a positive environment where we exceed expectations with a kind heart, we value integrity in all things, we nurture innovative ideas and encourage each other's professional development, and we focus on creating and delivering positive defining moments for our customers and each other. Knowledge, Skills, Abilities: Analytical and design skills, including process description, logic, problem diagnostics, and problem solving. An understanding of programming languages, syntax structures, and data management techniques. An understanding of application and database design and development concepts and standards. An understanding of web design and development concepts and standards. Ability to: Exercise judgment based on an understanding of organizational policies and activities. Plan and organize effectively, prioritize goals, use time efficiently, and stay on task. Communicate effectively, both orally and in writing. Establish and maintain effective work relationships. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience. Preferred Qualifications Advanced knowledge and experience with: HTML, CSS, JavaScript, .NET, SQL. Possess the ability to generate clear and concise technical documentation. Understand key trends and best practices as they relate to website, web application, and UI/UX development. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Jun 30, 2022
Position Description The Programmer Analyst III's role is to develop, test, analyze, and maintain software applications in support of business requirements. This position will also research, design, document, and modify software specifications throughout the production life cycle. Additionally, the Programmer Analyst III is also responsible for supervising and/or leading the development of new systems, directing changes to existing systems and controlling the interfaces between the systems, initiating complex feasibility studies and making recommendations of the action to be taken. Major/Essential Functions What we are looking for: An energetic team player with critical thinking skills and a passion for innovation and improving customer experiences. What we offer: The opportunity to join a dynamic, experienced development team with a track record of excellence in developing and managing complex web-based solutions across the entire software life cycle. Our values: We value diverse perspectives while uniting in our mission, we have a positive environment where we exceed expectations with a kind heart, we value integrity in all things, we nurture innovative ideas and encourage each other's professional development, and we focus on creating and delivering positive defining moments for our customers and each other. Knowledge, Skills, Abilities: Analytical and design skills, including process description, logic, problem diagnostics, and problem solving. An understanding of programming languages, syntax structures, and data management techniques. An understanding of application and database design and development concepts and standards. An understanding of web design and development concepts and standards. Ability to: Exercise judgment based on an understanding of organizational policies and activities. Plan and organize effectively, prioritize goals, use time efficiently, and stay on task. Communicate effectively, both orally and in writing. Establish and maintain effective work relationships. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience. Preferred Qualifications Advanced knowledge and experience with: HTML, CSS, JavaScript, .NET, SQL. Possess the ability to generate clear and concise technical documentation. Understand key trends and best practices as they relate to website, web application, and UI/UX development. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Texas Tech University Health Sciences Center
Enterprise Systems Analyst I
Texas Tech University Health Sciences Center Lubbock, TX, United States
Position Description The Enterprise Systems Analyst I's scope of responsibility includes providing enterprise system design and architecture implementation, planning, and deployment support, as well as, administration of multiple enterprise systems. This includes consulting with users on specification requirements. Discretion and sound judgment is expected. Enterprise positions are restricted for use in central IT Division areas reporting to the institutional CIO and, as such, may interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions Major/Essential Functions Microsoft Server operating systems administration. New Server Setup and Configuration (OS, BIOS, iDRAC, RAID, etc.) Microsoft Active Directory Administration. VMWare ESXi Administration. Linux server Administration. Microsoft Skype for Business Administration. Storage Area Network Administration. Microsoft Cluster and Load Balancer Administration. PowerShell scripting. IP Networking Server configuration and troubleshooting. SSL Certificate deployment and troubleshooting. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five (5) years related full-time paid experience OR a combination of related education and/or experience to equal nine (9) years. Preferred Qualifications MS Exchange Administration. VMWare vSAN Administration. Rubrik Administration. Zabbix Administration. TrueNAS Administration. Ivanti Patch Management Administration. Server Hardening (CIS Benchmarks, GPO, etc.) Microsoft Azure Administration. Varonis Data Advantage Administration. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Jun 30, 2022
Position Description The Enterprise Systems Analyst I's scope of responsibility includes providing enterprise system design and architecture implementation, planning, and deployment support, as well as, administration of multiple enterprise systems. This includes consulting with users on specification requirements. Discretion and sound judgment is expected. Enterprise positions are restricted for use in central IT Division areas reporting to the institutional CIO and, as such, may interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions Major/Essential Functions Microsoft Server operating systems administration. New Server Setup and Configuration (OS, BIOS, iDRAC, RAID, etc.) Microsoft Active Directory Administration. VMWare ESXi Administration. Linux server Administration. Microsoft Skype for Business Administration. Storage Area Network Administration. Microsoft Cluster and Load Balancer Administration. PowerShell scripting. IP Networking Server configuration and troubleshooting. SSL Certificate deployment and troubleshooting. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five (5) years related full-time paid experience OR a combination of related education and/or experience to equal nine (9) years. Preferred Qualifications MS Exchange Administration. VMWare vSAN Administration. Rubrik Administration. Zabbix Administration. TrueNAS Administration. Ivanti Patch Management Administration. Server Hardening (CIS Benchmarks, GPO, etc.) Microsoft Azure Administration. Varonis Data Advantage Administration. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
City and County of Denver
IT Project Manager - Technology Services
City and County of Denver Denver, Colorado, United States
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. This posting will accept applications until July 17th. Please apply as soon as possible. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About the Project Management Office The Project Management Office (PMO) within TS serves city departments and agencies by delivering project support and establishing policies, procedures, financial tracking, and standardized methodologies for efficient and successful delivery of approved projects. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. In Technology Services, our mission is to improve city performance through four basic strategies: reliability, innovation, access, and partnership. As an IT Project Manager, you will focus on various IT projects and processes to meet specific departmental business requirements that relate to the four basic strategies. You must be able to interact with highly technical people as you will be working with the enterprise architecture, desktop support, networking, telecommunications, and data center teams to establish and manage projects, tasks, processes, and procedures in support of the evolving and ongoing technical and business practices in the areas of application development, service desk, data center operations, telecommunications operations, network operations, and work prioritization. Additionally, as an IT Project Manager on our team, you will: Lead a multi-disciplinary team responsible for performing needs and priority assessments and analyzing business processes and requirements in order to develop functional and technical specifications for new information technology systems. Develop and gain approval of project plans, which outline the objectives of the project, scope of work, and project elements, including: schedule, project deliverables, funding limitations, procedures for accomplishing staff requirements, and allotment of available resources to various phases of projects. Coordinate the vendor selection process, which includes drafting requests for proposal (RFP) and requests for information (RFI), reviewing submitted bids from contractors, and serving as a member of the vendor selection committee; administer and monitor contracts, which includes assisting with the preparation of contract negotiations and recommendations then monitoring projects for conformance to approved plans and contract specifications. Develop and implement project budgets, which includes allocating resources and tracking and approving expenditures; prepare reports detailing the status of the project budget. Matrix manage and/or coordinate and direct the work of consultants and project personnel who have been assigned responsibility for various portions of a project; confers with multidisciplinary staff to establish work plan responsibilities and scope of authority; ensures technical proficiency and productivity of project staff and arranges for training as necessary. Plan and conduct project meetings with stakeholders and project personnel to communicate milestones and completion dates, to provide technical advice and solutions, and to resolve issues that arise during the course of the project; develop and maintain a communication plan and related project status reports for key stakeholders. Review and analyze project change requests and make recommendations related to the execution of these requests, taking into consideration the impact on the project schedule, cost, and resources; implement changes to project deliverables, resources, timelines, and/or budget Develop and implement plans to ensure compliance with information technology industry standards and internal architecture and infrastructure protocols; conduct risk and cost/benefit analyses, manage risk associated with projects, and devise strategies to deal with unexpected crises and unresolved risks. Ensure the quality of project deliverables and obtain user acceptance of completed products or services; perform project closure activities including release of contract and permanent staff from the project, and completing lessons learned and project implementation review of best practices. Perform other related duties as assigned or requested About You We are looking for someone with some or all the following skills and experience: Extraordinary interpersonal skills with the ability to set the tone and personality of a project At least 3 years of experience in project management of small to large IT projects in the areas of Application Development, Data Centers, Networking, Server Management, and telecommunications Experience developing all project artifacts including: scope of work, charter, project schedule, change control, communications plans, risk mitigation plan, test and acceptance plan, status reports, resource plan, and closure documentation. Professional certification is a substantial plus (PMI) Process Improvement knowledge (ITIL, CSM, Six Sigma, etc.) Experience leading and managing application/system and user testing processes Strong communication and people-management skills, both written and verbal. Human change management skills Extensive business analysis skills We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree. Experience Requirement: Three (3) years of experience managing small to medium sized information technology projects to include experience at the type and level of the IT Project Manager I. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CI2421 IT Project Manager II To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $85,015.00 - $140,275.00 Starting Pay Based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Jun 30, 2022
Full Time
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. This posting will accept applications until July 17th. Please apply as soon as possible. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About the Project Management Office The Project Management Office (PMO) within TS serves city departments and agencies by delivering project support and establishing policies, procedures, financial tracking, and standardized methodologies for efficient and successful delivery of approved projects. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. In Technology Services, our mission is to improve city performance through four basic strategies: reliability, innovation, access, and partnership. As an IT Project Manager, you will focus on various IT projects and processes to meet specific departmental business requirements that relate to the four basic strategies. You must be able to interact with highly technical people as you will be working with the enterprise architecture, desktop support, networking, telecommunications, and data center teams to establish and manage projects, tasks, processes, and procedures in support of the evolving and ongoing technical and business practices in the areas of application development, service desk, data center operations, telecommunications operations, network operations, and work prioritization. Additionally, as an IT Project Manager on our team, you will: Lead a multi-disciplinary team responsible for performing needs and priority assessments and analyzing business processes and requirements in order to develop functional and technical specifications for new information technology systems. Develop and gain approval of project plans, which outline the objectives of the project, scope of work, and project elements, including: schedule, project deliverables, funding limitations, procedures for accomplishing staff requirements, and allotment of available resources to various phases of projects. Coordinate the vendor selection process, which includes drafting requests for proposal (RFP) and requests for information (RFI), reviewing submitted bids from contractors, and serving as a member of the vendor selection committee; administer and monitor contracts, which includes assisting with the preparation of contract negotiations and recommendations then monitoring projects for conformance to approved plans and contract specifications. Develop and implement project budgets, which includes allocating resources and tracking and approving expenditures; prepare reports detailing the status of the project budget. Matrix manage and/or coordinate and direct the work of consultants and project personnel who have been assigned responsibility for various portions of a project; confers with multidisciplinary staff to establish work plan responsibilities and scope of authority; ensures technical proficiency and productivity of project staff and arranges for training as necessary. Plan and conduct project meetings with stakeholders and project personnel to communicate milestones and completion dates, to provide technical advice and solutions, and to resolve issues that arise during the course of the project; develop and maintain a communication plan and related project status reports for key stakeholders. Review and analyze project change requests and make recommendations related to the execution of these requests, taking into consideration the impact on the project schedule, cost, and resources; implement changes to project deliverables, resources, timelines, and/or budget Develop and implement plans to ensure compliance with information technology industry standards and internal architecture and infrastructure protocols; conduct risk and cost/benefit analyses, manage risk associated with projects, and devise strategies to deal with unexpected crises and unresolved risks. Ensure the quality of project deliverables and obtain user acceptance of completed products or services; perform project closure activities including release of contract and permanent staff from the project, and completing lessons learned and project implementation review of best practices. Perform other related duties as assigned or requested About You We are looking for someone with some or all the following skills and experience: Extraordinary interpersonal skills with the ability to set the tone and personality of a project At least 3 years of experience in project management of small to large IT projects in the areas of Application Development, Data Centers, Networking, Server Management, and telecommunications Experience developing all project artifacts including: scope of work, charter, project schedule, change control, communications plans, risk mitigation plan, test and acceptance plan, status reports, resource plan, and closure documentation. Professional certification is a substantial plus (PMI) Process Improvement knowledge (ITIL, CSM, Six Sigma, etc.) Experience leading and managing application/system and user testing processes Strong communication and people-management skills, both written and verbal. Human change management skills Extensive business analysis skills We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree. Experience Requirement: Three (3) years of experience managing small to medium sized information technology projects to include experience at the type and level of the IT Project Manager I. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CI2421 IT Project Manager II To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $85,015.00 - $140,275.00 Starting Pay Based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
County of Mendocino
Department Application Specialist
County of Mendocino, CA Ukiah, California, United States
The Position Employment in some County departments or positions may require proof of Covid-19 vaccination or weekly testing per the applicable California Public Health Officer's Order . The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every position, or every employee will be compatible to telework. Please see Policy #57 Telework Policy and Program Guidelines for details. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas, and locations throughout the County, should they occur. Under general supervision, provides technical application and program support related to a departmental specialized computer application system/s; work consists of technical and other departmental administrative or program duties. Performs routine information technology and specialized administrative support work emphasizing the maintenance and basic administration of computer programs and/or systems within an assigned County department; supports departmental functions by assisting with procurement, installation, modification, and maintenance of departmental application/s; troubleshoot and investigate application problems and their resolution; designs and prepares complex system queries and reports; provides technical expertise needed to develop forms, graphics, presentations and other documents utilizing specialized system tools; and provide technical user support for department staff pertaining to assigned application/s. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Closing Date/Time: 7/20/2022 11:59 PM Pacific
Jun 30, 2022
Full Time
The Position Employment in some County departments or positions may require proof of Covid-19 vaccination or weekly testing per the applicable California Public Health Officer's Order . The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every position, or every employee will be compatible to telework. Please see Policy #57 Telework Policy and Program Guidelines for details. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas, and locations throughout the County, should they occur. Under general supervision, provides technical application and program support related to a departmental specialized computer application system/s; work consists of technical and other departmental administrative or program duties. Performs routine information technology and specialized administrative support work emphasizing the maintenance and basic administration of computer programs and/or systems within an assigned County department; supports departmental functions by assisting with procurement, installation, modification, and maintenance of departmental application/s; troubleshoot and investigate application problems and their resolution; designs and prepares complex system queries and reports; provides technical expertise needed to develop forms, graphics, presentations and other documents utilizing specialized system tools; and provide technical user support for department staff pertaining to assigned application/s. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Closing Date/Time: 7/20/2022 11:59 PM Pacific
City of Fort Worth
IT Project Consultant
City of Fort Worth, TX Fort Worth, Texas, United States
Pay Range: $87,744 - $127,229 annual compensation Job Posting Closing on: Wednesday, July 13, 2022 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. An IT Project Consultant position is available with the City of Fort Worth IT Solutions Project Management Office. The position involves managing multiple small and large-scale customer projects, the associated resources and vendor resources. The Project consultant is expected to manage projects through published project plans, perform requirements gathering, compile project documentation and reconcile financials for projects. IT Solutions services over 23 City departments and is comprised of over 7 divisions that handle all facets of IT technology that include applications, security, desktops, helpdesk, finance, security, ERP, operations, GIS, and radio services. This job is a full-time position with a hybrid of in-office and remote working hours and is considered an exempt position. The IT Project Consultant job responsibilities include: Managing multiple projects with published project plans that have detailed tasks, durations and resources assigned Procurement duties that include facilitation of RFP's, Statement of Works, contracts, purchase orders and management of invoices Requirements gathering sessions with customers and documentation and tracking of the requirements through the life cycle of the project Business process analysis skills Skills in management and escalation of issues Management of vendor relationships Weekly project status updates and reporting to external customers Minimum Qualifications: Bachelor's Degree from an accredited college or university with major coursework in Computer Science, Management Information Systems, Business or a related information technology field Five (5) years of professional experience with four (4) years of increasingly responsible experience in the management of work teams and projects including the use of project management tools Must be able to pass a CJIS background check Preferred Qualifications: Experience with Project Management tools such as PPM PRO, Asana, MS Project Broad exposure to IT disciplines Ability to multi-task in a fast-paced environment PMP certification preferred Working Conditions and Physical Demands: Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions. Physical Demand s Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Wednesday, July 13, 2022
Jun 30, 2022
Full Time
Pay Range: $87,744 - $127,229 annual compensation Job Posting Closing on: Wednesday, July 13, 2022 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. An IT Project Consultant position is available with the City of Fort Worth IT Solutions Project Management Office. The position involves managing multiple small and large-scale customer projects, the associated resources and vendor resources. The Project consultant is expected to manage projects through published project plans, perform requirements gathering, compile project documentation and reconcile financials for projects. IT Solutions services over 23 City departments and is comprised of over 7 divisions that handle all facets of IT technology that include applications, security, desktops, helpdesk, finance, security, ERP, operations, GIS, and radio services. This job is a full-time position with a hybrid of in-office and remote working hours and is considered an exempt position. The IT Project Consultant job responsibilities include: Managing multiple projects with published project plans that have detailed tasks, durations and resources assigned Procurement duties that include facilitation of RFP's, Statement of Works, contracts, purchase orders and management of invoices Requirements gathering sessions with customers and documentation and tracking of the requirements through the life cycle of the project Business process analysis skills Skills in management and escalation of issues Management of vendor relationships Weekly project status updates and reporting to external customers Minimum Qualifications: Bachelor's Degree from an accredited college or university with major coursework in Computer Science, Management Information Systems, Business or a related information technology field Five (5) years of professional experience with four (4) years of increasingly responsible experience in the management of work teams and projects including the use of project management tools Must be able to pass a CJIS background check Preferred Qualifications: Experience with Project Management tools such as PPM PRO, Asana, MS Project Broad exposure to IT disciplines Ability to multi-task in a fast-paced environment PMP certification preferred Working Conditions and Physical Demands: Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions. Physical Demand s Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Wednesday, July 13, 2022
Metro Water Recovery
IT Administrative Analyst
METRO WATER RECOVERY, COLORADO Denver, Colorado, United States
General Statement/ Organizational Responsibilities Under minimum supervision, performs a variety of professional-level research, analytical, and administrative duties of moderate complexity related to the business and operations of a division or department. Typically, reports to a Department or Division head. Typical Duties Responsible for the administration of a significant program that supports both the Department and Metro's processes. Identifies alternative solutions or opportunities for program efficiencies and changes.Compiles, aggregates, verifies, and analyzes data in order to make recommendations to improve Metro's or departmental processes. Prepares reports and presentations for delivery to senior management or board members.Assists with the development and oversight of departmental and/or divisional budgets. Provides budget information and analysis to department and division heads. Works closely with department or division heads to ensure all budget activities meet deadlines.Provides professional and technical administrative duties to department or division head.Assists in identifying and resolving operational and administrative issues to support a division or department.Responsible for the coaching, development, and supervision of any support staff that are assigned to them.Performs other duties as assigned. Qualifications Minimum Qualifications Bachelor's degree in business, supply chain, statistics, or other related area. Four years' experience providing high-level administrative support or business analysis. Experience working with databases and providing business analysis. Experience overseeing programs or projects. Excellent verbal and written communication skills. Strong experience in MS Office software (emphasis on proficiency with Excel). Ability to work well independently and to establish and maintain effective working relationships. Equivalency Equivalency equals two years of directly related professional experience for every year of education not completed. The stated experience requirement is in addition to any experience used to meet the education equivalency. Desired Qualifications Experience supervising support staff. Experience applying statistical methods to support recommendations or initiatives. Experience creating high-level reports for senior management usage. Some experience in the development of predictive models. Working Conditions Work Environment While performing the duties of the job, the employee is exposed to work near moving mechanical parts, work in high, precarious places, wet and humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, extreme cold and extreme heat (non-weather), risk of electrical shock, and vibration less than 1/3 of the time. The noise level in the work environment is usually moderate. Physical Demands While performing the duties of the job, the employee is required to talk or hear more than 2/3 of the time. The employee is required to stand, walk, sit, use hands to finger, handle, or feel 1/3 to 2/3 of the time, and to reach with hand and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell less than 1/3 of the time. The employee must lift and/or move up to 10 pounds 1/3 to 2/3 of the time and up to 50 pounds less than 1/3 of the time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, proper perception of colors, and ability to adjust focus. Metro Water Recoveryoffers a wide range of employee benefits including: * Medical * Dental * Vision * Life Insurance * Accidental Death & Dismemberment Insurance * Retirement * Leave Time (Vacation, Sick Leave, Personal Leave, & Holiday) * Additional Voluntary Benefits Read more about our organization. Closing Date/Time: 7/10/2022 11:59 PM Mountain
Jun 30, 2022
Full Time
General Statement/ Organizational Responsibilities Under minimum supervision, performs a variety of professional-level research, analytical, and administrative duties of moderate complexity related to the business and operations of a division or department. Typically, reports to a Department or Division head. Typical Duties Responsible for the administration of a significant program that supports both the Department and Metro's processes. Identifies alternative solutions or opportunities for program efficiencies and changes.Compiles, aggregates, verifies, and analyzes data in order to make recommendations to improve Metro's or departmental processes. Prepares reports and presentations for delivery to senior management or board members.Assists with the development and oversight of departmental and/or divisional budgets. Provides budget information and analysis to department and division heads. Works closely with department or division heads to ensure all budget activities meet deadlines.Provides professional and technical administrative duties to department or division head.Assists in identifying and resolving operational and administrative issues to support a division or department.Responsible for the coaching, development, and supervision of any support staff that are assigned to them.Performs other duties as assigned. Qualifications Minimum Qualifications Bachelor's degree in business, supply chain, statistics, or other related area. Four years' experience providing high-level administrative support or business analysis. Experience working with databases and providing business analysis. Experience overseeing programs or projects. Excellent verbal and written communication skills. Strong experience in MS Office software (emphasis on proficiency with Excel). Ability to work well independently and to establish and maintain effective working relationships. Equivalency Equivalency equals two years of directly related professional experience for every year of education not completed. The stated experience requirement is in addition to any experience used to meet the education equivalency. Desired Qualifications Experience supervising support staff. Experience applying statistical methods to support recommendations or initiatives. Experience creating high-level reports for senior management usage. Some experience in the development of predictive models. Working Conditions Work Environment While performing the duties of the job, the employee is exposed to work near moving mechanical parts, work in high, precarious places, wet and humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, extreme cold and extreme heat (non-weather), risk of electrical shock, and vibration less than 1/3 of the time. The noise level in the work environment is usually moderate. Physical Demands While performing the duties of the job, the employee is required to talk or hear more than 2/3 of the time. The employee is required to stand, walk, sit, use hands to finger, handle, or feel 1/3 to 2/3 of the time, and to reach with hand and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell less than 1/3 of the time. The employee must lift and/or move up to 10 pounds 1/3 to 2/3 of the time and up to 50 pounds less than 1/3 of the time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, proper perception of colors, and ability to adjust focus. Metro Water Recoveryoffers a wide range of employee benefits including: * Medical * Dental * Vision * Life Insurance * Accidental Death & Dismemberment Insurance * Retirement * Leave Time (Vacation, Sick Leave, Personal Leave, & Holiday) * Additional Voluntary Benefits Read more about our organization. Closing Date/Time: 7/10/2022 11:59 PM Mountain
Orange County, CA
Sr. IT Business Analyst
Orange County, CA Orange County, CA, United States
SR. IT BUSINESS ANALYST This position is scheduled to receive a salary range increase on the following dates: Effective July 1, 2022 - 3.5% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future positions with this specialty. The current vacancies are within the Office of Information Technology (OCIT) Department with the County Executive Office (CEO). In addition, this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will close on Tuesday, July 12 2022 at 11:59 p.m. (PST) Qualified applicants are encouraged to apply immediately. ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. For more information on OCIT, click here. For more information on the County of Orange, click here . THE OPPORTUNITY The Office of Information Technology (OCIT) seeks a highly skilled business analyst with experience in a large organization, preferably within the public sector. The Sr. IT Business Analyst performs professional duties pertaining to the identification of department business needs and the development of technology solutions and process improvements to resolve complex business problems. EXAMPLES OF JOB DUTIES Consult with functional unit management and personnel to identify, analyze, define and document business requirements related to the development of new systems, or changes to existing systems or business processes Translate business requirements into terms understandable by system developers and facilitate communication between both groups Identify business stakeholders and work as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes Capture business requirements using interviews, workshops, Joint Application Design (JAD) sessions, questionnaires, observation, document review, and/or other methods Perform gap/fit analyses and application assessments to identify potential system development and/or modification needs; document requirements, develop As-Is and To-Be flow diagrams to document current and future processes Facilitate and assist stakeholders in their role as product owners Identify and communicate organizational concerns/issues to stakeholders and help recommend resolutions Develop training materials and provide training to system users regarding new or modified business systems Serve as the project lead over business analysis projects that are medium to large in size and scope Help develop and monitor project budgets and lead or supervise other resources Perform complex professional/technical research and analysis to propose IT solutions for business problems Identify risk; evaluate cost and determine benefits associated with the development of IT solutions Identify opportunities for continued improvements Use creativity and integrate new approaches toward solving problems Identify and communicate organizational concerns/issues to stakeholders and help recommend resolutions Perform other related duties as assigned DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree or higher in computer science, information systems, business administration, or a closely related field from an accredited college or university and will have five (5) or more years of business analysis experience in a large organization, preferably in a public sector environment. Credentials such as Certification of Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) are desirable but not required. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies: TECHNICAL EXPERTISE Analyze business problems and work with stakeholders to define, analyze and document business and user requirements for which solutions can be successfully designed, developed, and executed by Information Technology teams Formal methodologies of eliciting, analyzing, and documenting business requirements and processes including As-Is and To-Be flows Experience as a business analyst on Agile projects is highly sought Quality assurance testing to validate that software meets business requirements, communicate test results and manage end-user test activities Develop and document user acceptance test (UAT) plans and test cases, coach end-users on completing UAT activities, manage UAT test activities, and communicate results Develop and write Agile user stories, use case diagrams, sequence diagrams, class diagrams, collaboration diagrams, state chart diagrams, activity diagrams, and implementation diagrams INTERPERSONAL COMMUNICATION | COLLABORATION Conduct effective meetings, and present technical documentation and training materials Solicit feedback and accurately translate customer needs into business improvements Ensure that technical teams and business stakeholders are kept informed about project developments and plans Communicate effectively orally and in writing for technical and non-technical audiences Demonstrate professionalism, tact and diplomacy while representing the department in meetings, using written correspondence and other official roles PROBLEM-SOLVING | ANALYSIS Exercise solid judgment and decision making Demonstrate strong problem-solving capacity Identify and successfully resolve technical issues and problems Interpret and translate business needs into application and operational requirements Identify opportunities for business process and system improvements Develop effective solutions for complex issues PROJECT MANAGEMENT Understand the basic principles and practices of project management Serve as a project lead when necessary and develop, execute and monitor project scope, approach, resources, schedule, budget and manage risks and issues Perform stakeholder analysis and management Interface with stakeholders to define project scope Review project activities, recommendations, and outcomes Plan, organize, prioritize and process work to ensure that deadlines are met Achieve results Use project management tools and techniques such as SharePoint and/or Microsoft Office for tracking and reporting status LEADERSHIP Serve as a facilitator and a liaison between technology teams and stakeholders Previous experience acting as an Agile Product Owner, or Scrum Master, is preferred Build strong partnerships inside and outside the organization Support team members in troubleshooting business process issues/gaps and assist in the development of technical solutions to mitigate the problems Have the ability to negotiate, persuade and build consensus between stakeholders and technology teams MINIMUM QUALIFICATIONS For detailed information on Sr. IT Business Analyst minimum qualifications and the physical and mental requirements as well as the environmental conditions, click here . RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition Online Assessment | Multiple Choice (Refer/Non-Refer) Candidates who meet minimum qualifications will be invited to participate in one or more job-related assessments. Candidates will be notified of their test date and access code, if applicable. Only the most successful candidates will move forward to the next step in the recruitment process. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact EmDee Liu at 714-834-2590 or Nareepat.liu@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: 7/12/2022 11:59 PM Pacific
Jun 29, 2022
Full Time
SR. IT BUSINESS ANALYST This position is scheduled to receive a salary range increase on the following dates: Effective July 1, 2022 - 3.5% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future positions with this specialty. The current vacancies are within the Office of Information Technology (OCIT) Department with the County Executive Office (CEO). In addition, this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will close on Tuesday, July 12 2022 at 11:59 p.m. (PST) Qualified applicants are encouraged to apply immediately. ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. For more information on OCIT, click here. For more information on the County of Orange, click here . THE OPPORTUNITY The Office of Information Technology (OCIT) seeks a highly skilled business analyst with experience in a large organization, preferably within the public sector. The Sr. IT Business Analyst performs professional duties pertaining to the identification of department business needs and the development of technology solutions and process improvements to resolve complex business problems. EXAMPLES OF JOB DUTIES Consult with functional unit management and personnel to identify, analyze, define and document business requirements related to the development of new systems, or changes to existing systems or business processes Translate business requirements into terms understandable by system developers and facilitate communication between both groups Identify business stakeholders and work as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes Capture business requirements using interviews, workshops, Joint Application Design (JAD) sessions, questionnaires, observation, document review, and/or other methods Perform gap/fit analyses and application assessments to identify potential system development and/or modification needs; document requirements, develop As-Is and To-Be flow diagrams to document current and future processes Facilitate and assist stakeholders in their role as product owners Identify and communicate organizational concerns/issues to stakeholders and help recommend resolutions Develop training materials and provide training to system users regarding new or modified business systems Serve as the project lead over business analysis projects that are medium to large in size and scope Help develop and monitor project budgets and lead or supervise other resources Perform complex professional/technical research and analysis to propose IT solutions for business problems Identify risk; evaluate cost and determine benefits associated with the development of IT solutions Identify opportunities for continued improvements Use creativity and integrate new approaches toward solving problems Identify and communicate organizational concerns/issues to stakeholders and help recommend resolutions Perform other related duties as assigned DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree or higher in computer science, information systems, business administration, or a closely related field from an accredited college or university and will have five (5) or more years of business analysis experience in a large organization, preferably in a public sector environment. Credentials such as Certification of Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) are desirable but not required. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies: TECHNICAL EXPERTISE Analyze business problems and work with stakeholders to define, analyze and document business and user requirements for which solutions can be successfully designed, developed, and executed by Information Technology teams Formal methodologies of eliciting, analyzing, and documenting business requirements and processes including As-Is and To-Be flows Experience as a business analyst on Agile projects is highly sought Quality assurance testing to validate that software meets business requirements, communicate test results and manage end-user test activities Develop and document user acceptance test (UAT) plans and test cases, coach end-users on completing UAT activities, manage UAT test activities, and communicate results Develop and write Agile user stories, use case diagrams, sequence diagrams, class diagrams, collaboration diagrams, state chart diagrams, activity diagrams, and implementation diagrams INTERPERSONAL COMMUNICATION | COLLABORATION Conduct effective meetings, and present technical documentation and training materials Solicit feedback and accurately translate customer needs into business improvements Ensure that technical teams and business stakeholders are kept informed about project developments and plans Communicate effectively orally and in writing for technical and non-technical audiences Demonstrate professionalism, tact and diplomacy while representing the department in meetings, using written correspondence and other official roles PROBLEM-SOLVING | ANALYSIS Exercise solid judgment and decision making Demonstrate strong problem-solving capacity Identify and successfully resolve technical issues and problems Interpret and translate business needs into application and operational requirements Identify opportunities for business process and system improvements Develop effective solutions for complex issues PROJECT MANAGEMENT Understand the basic principles and practices of project management Serve as a project lead when necessary and develop, execute and monitor project scope, approach, resources, schedule, budget and manage risks and issues Perform stakeholder analysis and management Interface with stakeholders to define project scope Review project activities, recommendations, and outcomes Plan, organize, prioritize and process work to ensure that deadlines are met Achieve results Use project management tools and techniques such as SharePoint and/or Microsoft Office for tracking and reporting status LEADERSHIP Serve as a facilitator and a liaison between technology teams and stakeholders Previous experience acting as an Agile Product Owner, or Scrum Master, is preferred Build strong partnerships inside and outside the organization Support team members in troubleshooting business process issues/gaps and assist in the development of technical solutions to mitigate the problems Have the ability to negotiate, persuade and build consensus between stakeholders and technology teams MINIMUM QUALIFICATIONS For detailed information on Sr. IT Business Analyst minimum qualifications and the physical and mental requirements as well as the environmental conditions, click here . RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition Online Assessment | Multiple Choice (Refer/Non-Refer) Candidates who meet minimum qualifications will be invited to participate in one or more job-related assessments. Candidates will be notified of their test date and access code, if applicable. Only the most successful candidates will move forward to the next step in the recruitment process. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact EmDee Liu at 714-834-2590 or Nareepat.liu@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: 7/12/2022 11:59 PM Pacific
Orange County, CA
Senior IT Applications Developer
Orange County, CA Orange County, CA, United States
Senior IT Applications Developer This recruitment is open to the public and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately. The recruitment will establish an open eligible list that will be used to fill current and future Senior IT Applications Developer positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. In addition to performance-based merit increases, this position is scheduled to receive a salary range increase effective July 1, 2022 - 3.5% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. County of Orange Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3 million residents who live within its 34 cities. The County of Orange provides local services to its residents which include, public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. Orange County Information Technology Orange County Information Technology (OCIT) provides innovative IT solutions across County departments and agencies for voice communications, network and Internet access, data center services, applications development and more. We strive to meet industry best-practices while providing quality business solutions to our customers. Key areas of focus for the department include implementation of a converged voice and data network, further implementation of Shared Services model and the establishment of enterprise collaboration tools within the County. The Opportunity The Department of Information Technology (OCIT) is seeking an accomplished Senior IT Applications Developer to serve as a lead developer for large, complex applications development using C#, .Net Framework, .Net MVC, .NET Core MVC, Web API, ASP.Net, Entity Framework, LINQ, CSS, jquery, javascript, AJAX, and Angular. This position plays a key role in the development and maintenance of various critical applications. This position will also lead the way at researching new technologies, as well as creating and maintenance of software development processes, procedures, and standards. Essential duties and responsibilities of the position will include but are not limited to: Architect, develop, test, implement, maintain, and document software programs including working effectively within a team environment to gather software requirements, design and develop software and implement projects Make recommendations to improve operation efficiency and functionality of assigned systems area Perform all necessary development/enhancement/maintenance activities, including, coding, configuring, unit and integration testing, regression testing, performance testing, and customizing of Content Management System (CMS) modules as required Implement high quality, secure and maintainable code using standard software design patterns and best practices Provide technical assistance by responding to inquiries from users regarding errors, problems, or questions Develop and create customized reports and dashboards Lead and/or review IT vendors or contract technical team members Core Competencies & Desirables The ideal candidates will possess five (5) or more years of experience with web-based design, development, and maintenance using Software Development Lifecycle techniques, including requirements analysis and technical design through implementation. The ideal candidate will have considerable experience as a lead software developer over medium to large IT applications and possess extensive experience and/or knowledge in the following competencies: Technical Expertise Web based design, development, and maintenance experience using .Net Framework, C#, .Net MVC, .NET Core MVC, Web API, ASP.Net, SQL, Entity Framework, LINQ, CSS, jQuery, JavaScript, AJAX, Angular, React and HTML Solid understanding of object-oriented programming concepts Implementing high quality, secure and maintainable code using standard software design patterns and best practices Experience with Visual Studio .NET, Visual Studio, Team Foundation Server, IIS, SSRS, SharePoint, MS Project, MS Visio, Microsoft Azure DevOps and exposure to developing mobile applications MS SQL database, SQL Reporting Services (SSRS) development experience Maintain a high degree of knowledge on current technologies and tools Familiarity with Agile methodologies Problem Solving/Analytical Skills Identifying and resolving challenging technical issues and problems through good judgment and decision making Proactively detect problem areas and recommend/implement solutions Analyzing problems and proposing solutions while dealing with changing priorities Communication Developing and delivering effective written and verbal communication with stakeholders Creating rapport and negotiating with vendors/department staff to correct or mitigate contract performance issues or conflicts Collaborate with other OCIT application developers, business users, and management Serve as an integrator between business needs and technology Minimum qualifications Click here to learn more about the minimum qualifications for the Senior IT Applications Developer classification. Recruitment process Human Resource Services (HRS) will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION PLEASE SEE BELOW FOR IMPORTANT INFORMATION REGARDING COVID 19 RELATED REQUIREMENTS The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the governmentjobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions: Click here for additional Frequently Asked Questions. For specific information regarding the recruitment, please contact Aries Hensley Franco by email at aries.hensleyfranco@ocgov.com or (714) 834-3918. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
Jun 29, 2022
Full Time
Senior IT Applications Developer This recruitment is open to the public and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately. The recruitment will establish an open eligible list that will be used to fill current and future Senior IT Applications Developer positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. In addition to performance-based merit increases, this position is scheduled to receive a salary range increase effective July 1, 2022 - 3.5% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. County of Orange Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3 million residents who live within its 34 cities. The County of Orange provides local services to its residents which include, public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. Orange County Information Technology Orange County Information Technology (OCIT) provides innovative IT solutions across County departments and agencies for voice communications, network and Internet access, data center services, applications development and more. We strive to meet industry best-practices while providing quality business solutions to our customers. Key areas of focus for the department include implementation of a converged voice and data network, further implementation of Shared Services model and the establishment of enterprise collaboration tools within the County. The Opportunity The Department of Information Technology (OCIT) is seeking an accomplished Senior IT Applications Developer to serve as a lead developer for large, complex applications development using C#, .Net Framework, .Net MVC, .NET Core MVC, Web API, ASP.Net, Entity Framework, LINQ, CSS, jquery, javascript, AJAX, and Angular. This position plays a key role in the development and maintenance of various critical applications. This position will also lead the way at researching new technologies, as well as creating and maintenance of software development processes, procedures, and standards. Essential duties and responsibilities of the position will include but are not limited to: Architect, develop, test, implement, maintain, and document software programs including working effectively within a team environment to gather software requirements, design and develop software and implement projects Make recommendations to improve operation efficiency and functionality of assigned systems area Perform all necessary development/enhancement/maintenance activities, including, coding, configuring, unit and integration testing, regression testing, performance testing, and customizing of Content Management System (CMS) modules as required Implement high quality, secure and maintainable code using standard software design patterns and best practices Provide technical assistance by responding to inquiries from users regarding errors, problems, or questions Develop and create customized reports and dashboards Lead and/or review IT vendors or contract technical team members Core Competencies & Desirables The ideal candidates will possess five (5) or more years of experience with web-based design, development, and maintenance using Software Development Lifecycle techniques, including requirements analysis and technical design through implementation. The ideal candidate will have considerable experience as a lead software developer over medium to large IT applications and possess extensive experience and/or knowledge in the following competencies: Technical Expertise Web based design, development, and maintenance experience using .Net Framework, C#, .Net MVC, .NET Core MVC, Web API, ASP.Net, SQL, Entity Framework, LINQ, CSS, jQuery, JavaScript, AJAX, Angular, React and HTML Solid understanding of object-oriented programming concepts Implementing high quality, secure and maintainable code using standard software design patterns and best practices Experience with Visual Studio .NET, Visual Studio, Team Foundation Server, IIS, SSRS, SharePoint, MS Project, MS Visio, Microsoft Azure DevOps and exposure to developing mobile applications MS SQL database, SQL Reporting Services (SSRS) development experience Maintain a high degree of knowledge on current technologies and tools Familiarity with Agile methodologies Problem Solving/Analytical Skills Identifying and resolving challenging technical issues and problems through good judgment and decision making Proactively detect problem areas and recommend/implement solutions Analyzing problems and proposing solutions while dealing with changing priorities Communication Developing and delivering effective written and verbal communication with stakeholders Creating rapport and negotiating with vendors/department staff to correct or mitigate contract performance issues or conflicts Collaborate with other OCIT application developers, business users, and management Serve as an integrator between business needs and technology Minimum qualifications Click here to learn more about the minimum qualifications for the Senior IT Applications Developer classification. Recruitment process Human Resource Services (HRS) will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION PLEASE SEE BELOW FOR IMPORTANT INFORMATION REGARDING COVID 19 RELATED REQUIREMENTS The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the governmentjobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions: Click here for additional Frequently Asked Questions. For specific information regarding the recruitment, please contact Aries Hensley Franco by email at aries.hensleyfranco@ocgov.com or (714) 834-3918. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
City of Palo Alto
Geospatial Software Engineer
City of Palo Alto Palo Alto, CA, United States
Description The Department: The Information Technology Department's mission is to provide technology solutions that enable City Staff to deliver services to the Palo Alto community. Our City and its departments depend on technology to deliver services. The Information Technology Department provides a broad range of high-quality, cost-effective solutions to employees, departments, council members, and the community for each to meet their respective goals. The IT Department provides over two hundred distinct technology solutions to the City of Palo Alto and maintains a governance model for aligning city goals, allocation of funds, and technology projects. Learn more about the department HERE. The Position: The Geospatial Software Engineer will be responsible for planning and collaboration with the team to identify, recommend, develop, implement, and support all GIS projects. Will be responsible for the design, development, and implementation of GIS software development Ideal Candidate: Experience in ArcGIS Enterprise Use of some or all of the following: Esri APIs: ArcFM, ArcGIS Api for JavaScript, ArcGIS REST API, ArcGIS Runtime SDK, ArcGIS Pro SDK, ArcGIS Server SDK, ArcObjects SDK for .NET Understanding of GIS concepts: Datum and Projection concepts, X/Y vs Lat/Long usage and translation, Symbology, Annotation, Dimensions Expertise in RDBMS such as Oracle and SQL Server related to design/development activities Proficient in Python Web Application Development (JavaScript, ASP.NET, HTML, etc.) Strong Knowledge of Service Oriented Architecture (SOA) Strong Knowledge of Agile Methodologies/Scrum Knowledge of IT security concepts and implementation patterns within Esri technology Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers, or customers Highly proficient in technical writing. Excellent communication, collaboration, and teamwork skills. Preferred Experience in designing and Implementing Electric Distribution Asset Management GIS Applications. Any experience in Esri UNM migration and UNM extension Hands-on experience in AutoCAD Compensation (MGMT) : Comprehensive compensation plan, to learn more click HERE. Benefits: Fantastic benefits package, to learn more click HERE . Schedule: Flexible/Hybrid Essential Duties Essential and other important responsibilities and duties may include, but are not limited to, the following: Interface with key stakeholders and apply your technical proficiency across different stages of the SDLC including requirements gathering, application architecture definition, and design. Work with development teams to design, implement, test, and document technical solutions Present ideas for system improvements. Utilize Web, Desktop, Mobile, and GIS Industry standards, testing, and quality procedures Work under the guidance of the GIS Manager Act as a liaison between users and GIS development teams to ensure customer requirements are well understood. Customer engagement on requirements, overall solution architecture, and design presentations Define customer requirements, translate them into new software designs and contribute significantly to building software releases containing these new capabilities Provide estimates, technical write-ups, solution architecture, and presentations for GIS solutions. Strong understanding of Systems Integration and defining scalable architectures that incorporate numerous, complex integrations based on a variety of technologies such as GIS, Web Services, Data replication, etc. A clear understanding of SDLC with proven expertise in managing highly critical projects with very complex requirements Maturity to understand the software development methodology to employ for each project based on the schedule, operational, and business requirements, i.e. whether Iterative, Agile, etc. All other duties as assigned. Minimum Qualifications Experience: Minimum 5-8 years of progressive experience in software development, Enterprise GIS implementation, and System Integration. Educational Qualification & Certifications: Bachelor's in GIS, Computer Science/IT, or a related field ESRI Technical Certifications - System Design (preferred) Candidates with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job will be considered. Vaccination Status: The City of Palo Alto recently implemented a COVID19 vaccination policy, which requires employees reporting to work onsite to be vaccinated or regularly tested. Upon your start date, you will be asked your COVID19 vaccination status. If vaccinated, we will ask to see a copy of your vaccination card. A member of our Benefits team will explain the policy in more detail once onboarded. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Closing Date/Time: 7/20/2022 11:59 PM Pacific
Jun 29, 2022
Full Time
Description The Department: The Information Technology Department's mission is to provide technology solutions that enable City Staff to deliver services to the Palo Alto community. Our City and its departments depend on technology to deliver services. The Information Technology Department provides a broad range of high-quality, cost-effective solutions to employees, departments, council members, and the community for each to meet their respective goals. The IT Department provides over two hundred distinct technology solutions to the City of Palo Alto and maintains a governance model for aligning city goals, allocation of funds, and technology projects. Learn more about the department HERE. The Position: The Geospatial Software Engineer will be responsible for planning and collaboration with the team to identify, recommend, develop, implement, and support all GIS projects. Will be responsible for the design, development, and implementation of GIS software development Ideal Candidate: Experience in ArcGIS Enterprise Use of some or all of the following: Esri APIs: ArcFM, ArcGIS Api for JavaScript, ArcGIS REST API, ArcGIS Runtime SDK, ArcGIS Pro SDK, ArcGIS Server SDK, ArcObjects SDK for .NET Understanding of GIS concepts: Datum and Projection concepts, X/Y vs Lat/Long usage and translation, Symbology, Annotation, Dimensions Expertise in RDBMS such as Oracle and SQL Server related to design/development activities Proficient in Python Web Application Development (JavaScript, ASP.NET, HTML, etc.) Strong Knowledge of Service Oriented Architecture (SOA) Strong Knowledge of Agile Methodologies/Scrum Knowledge of IT security concepts and implementation patterns within Esri technology Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers, or customers Highly proficient in technical writing. Excellent communication, collaboration, and teamwork skills. Preferred Experience in designing and Implementing Electric Distribution Asset Management GIS Applications. Any experience in Esri UNM migration and UNM extension Hands-on experience in AutoCAD Compensation (MGMT) : Comprehensive compensation plan, to learn more click HERE. Benefits: Fantastic benefits package, to learn more click HERE . Schedule: Flexible/Hybrid Essential Duties Essential and other important responsibilities and duties may include, but are not limited to, the following: Interface with key stakeholders and apply your technical proficiency across different stages of the SDLC including requirements gathering, application architecture definition, and design. Work with development teams to design, implement, test, and document technical solutions Present ideas for system improvements. Utilize Web, Desktop, Mobile, and GIS Industry standards, testing, and quality procedures Work under the guidance of the GIS Manager Act as a liaison between users and GIS development teams to ensure customer requirements are well understood. Customer engagement on requirements, overall solution architecture, and design presentations Define customer requirements, translate them into new software designs and contribute significantly to building software releases containing these new capabilities Provide estimates, technical write-ups, solution architecture, and presentations for GIS solutions. Strong understanding of Systems Integration and defining scalable architectures that incorporate numerous, complex integrations based on a variety of technologies such as GIS, Web Services, Data replication, etc. A clear understanding of SDLC with proven expertise in managing highly critical projects with very complex requirements Maturity to understand the software development methodology to employ for each project based on the schedule, operational, and business requirements, i.e. whether Iterative, Agile, etc. All other duties as assigned. Minimum Qualifications Experience: Minimum 5-8 years of progressive experience in software development, Enterprise GIS implementation, and System Integration. Educational Qualification & Certifications: Bachelor's in GIS, Computer Science/IT, or a related field ESRI Technical Certifications - System Design (preferred) Candidates with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job will be considered. Vaccination Status: The City of Palo Alto recently implemented a COVID19 vaccination policy, which requires employees reporting to work onsite to be vaccinated or regularly tested. Upon your start date, you will be asked your COVID19 vaccination status. If vaccinated, we will ask to see a copy of your vaccination card. A member of our Benefits team will explain the policy in more detail once onboarded. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Closing Date/Time: 7/20/2022 11:59 PM Pacific
City and County of Denver
Associate Developer - Technology Services
City and County of Denver Denver, Colorado, United States
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. We encourage you to apply as soon as possible because this posting may close without advanced notice. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About Application Services The Application Services division provides software solutions that increase efficiency, automate processes, improve customer service, and achieve city objectives. Applications partners with city agencies/department to assess technology needs, identify solutions, ensure regulatory compliance, and validate that expectations are met. From citywide platforms to business specific tools, this division handles the procurement, development, implementation, integration, quality assurance/testing, maintenance, and support for more than 300 applications, including their underlying systems and databases. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. As an Associate Developer on our team, you will have a unique opportunity to work on a variety of applications. You will perform a variety of functions in the development lifecycle, including: systems analysis, programming, configuration, testing, change management, maintenance, and user communication tasks to deliver new mission critical solutions to various City agencies and our residents. We are looking for a candidate who is excited to grow and learn new skills and technologies, while taking pride in setting and meeting coding standards. Additionally, as an Associate Developer, you will: Develop in Java, JavaScript, and other programming languages Develop, modify, and maintain new and existing software applications, integrations, and services of moderate to advanced complexity and scope Design, develop, test, and implement new and existing technical solutions with minimal to no supervision. Write documentation for new and existing technical solutions Provide end-user support, create user documentation, and encourage user adoption Provide technical oversight on project implementations Perform other related duties as assigned or requested About You We are looking for someone with some or all the following skills and experience: At least 2 years of professional level development experience creating software applications, using: JavaScript Java XML Knowledge of: Maven, Ant HTML, CSS REST, .NET framework, .NET Core, ASP.NET, Groovy, Entity framework, and WebAPI Git Experience with Azure DevOps Any experience with Alfresco, GIS, ServiceNow, SharePoint, and/or SSRS will be looked upon favorably We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field. Experience Requirement: Two (2) years of professional Information Technology experience. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.. About Everything Else Job Profile CI1451 IT Developer Associate To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $67,488.00 - $111,355.00 Starting Pay $75,000.00 - $90,000.00/year, based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Jun 29, 2022
Full Time
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. We encourage you to apply as soon as possible because this posting may close without advanced notice. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About Application Services The Application Services division provides software solutions that increase efficiency, automate processes, improve customer service, and achieve city objectives. Applications partners with city agencies/department to assess technology needs, identify solutions, ensure regulatory compliance, and validate that expectations are met. From citywide platforms to business specific tools, this division handles the procurement, development, implementation, integration, quality assurance/testing, maintenance, and support for more than 300 applications, including their underlying systems and databases. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. As an Associate Developer on our team, you will have a unique opportunity to work on a variety of applications. You will perform a variety of functions in the development lifecycle, including: systems analysis, programming, configuration, testing, change management, maintenance, and user communication tasks to deliver new mission critical solutions to various City agencies and our residents. We are looking for a candidate who is excited to grow and learn new skills and technologies, while taking pride in setting and meeting coding standards. Additionally, as an Associate Developer, you will: Develop in Java, JavaScript, and other programming languages Develop, modify, and maintain new and existing software applications, integrations, and services of moderate to advanced complexity and scope Design, develop, test, and implement new and existing technical solutions with minimal to no supervision. Write documentation for new and existing technical solutions Provide end-user support, create user documentation, and encourage user adoption Provide technical oversight on project implementations Perform other related duties as assigned or requested About You We are looking for someone with some or all the following skills and experience: At least 2 years of professional level development experience creating software applications, using: JavaScript Java XML Knowledge of: Maven, Ant HTML, CSS REST, .NET framework, .NET Core, ASP.NET, Groovy, Entity framework, and WebAPI Git Experience with Azure DevOps Any experience with Alfresco, GIS, ServiceNow, SharePoint, and/or SSRS will be looked upon favorably We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field. Experience Requirement: Two (2) years of professional Information Technology experience. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.. About Everything Else Job Profile CI1451 IT Developer Associate To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $67,488.00 - $111,355.00 Starting Pay $75,000.00 - $90,000.00/year, based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Los Angeles County
GENERAL MANAGER, INFORMATION TECHNOLOGY SERVICE
LOS ANGELES COUNTY Los Angeles, California, United States
THE COUNTY OF LOS ANGELES, INTERNAL SERVICES DEPARTMENT (ISD), IS SEEKING A GENERAL MANAGER (GM) to lead the operations of its Information Technology Service (ITS). The GM will oversee and provide strategic direction in the delivery of technology and communication services throughout the County. ITS provides services to the County's 37 departments and its 110,000 employees. This role requires strong interpersonal, leadership, and technical skills, along with a desire to move the organization forward through innovative solutions and industry best practices. The ideal candidate will bring a track record of driving strategic vision and will be a systems leader. The GM will serve as an advisor to the Director, Chief Deputy Director, and other senior ISD leaders for the design, development, implementation, and evolution of information technology (IT) services. The County of Los Angeles is one of the largest technology employers in the region, and the next GM will work collaboratively with the County's Chief Information Officer (where information technology policy is decided) and provide the operational support needed for all department information systems' success. If you are a systems leader, possess the technical knowledge to lead other technology experts and optimize systems, and think you bring the organizational development, leadership, and collaborative nature to meet the County's needs, then we strongly encourage you to apply today! This is an unclassified position. Interested individuals must apply as directed in the brochure: https://bit.ly/3OJocn6 . To view and print a copy of the announcement for this position, you must have Adobe Acrobat Reader installed on your computer. THE COUNTY OF LOS ANGELES IS AN ACTIVE EQUAL OPPORTUNITY EMPLOYER Closing Date/Time:
Jun 29, 2022
Full Time
THE COUNTY OF LOS ANGELES, INTERNAL SERVICES DEPARTMENT (ISD), IS SEEKING A GENERAL MANAGER (GM) to lead the operations of its Information Technology Service (ITS). The GM will oversee and provide strategic direction in the delivery of technology and communication services throughout the County. ITS provides services to the County's 37 departments and its 110,000 employees. This role requires strong interpersonal, leadership, and technical skills, along with a desire to move the organization forward through innovative solutions and industry best practices. The ideal candidate will bring a track record of driving strategic vision and will be a systems leader. The GM will serve as an advisor to the Director, Chief Deputy Director, and other senior ISD leaders for the design, development, implementation, and evolution of information technology (IT) services. The County of Los Angeles is one of the largest technology employers in the region, and the next GM will work collaboratively with the County's Chief Information Officer (where information technology policy is decided) and provide the operational support needed for all department information systems' success. If you are a systems leader, possess the technical knowledge to lead other technology experts and optimize systems, and think you bring the organizational development, leadership, and collaborative nature to meet the County's needs, then we strongly encourage you to apply today! This is an unclassified position. Interested individuals must apply as directed in the brochure: https://bit.ly/3OJocn6 . To view and print a copy of the announcement for this position, you must have Adobe Acrobat Reader installed on your computer. THE COUNTY OF LOS ANGELES IS AN ACTIVE EQUAL OPPORTUNITY EMPLOYER Closing Date/Time:
City of Fort Worth
LIMS Programmer/Analyst II
City of Fort Worth, TX Fort Worth, Texas, United States
Pay Range: $66,146 - $85,989 annual compensation ** Sign-On Incentive of $6,000 ** Job Posting Closing on: Tuesday, July 12, 2022 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. This position will work closely with each of the water/wastewater laboratory sections to ensure that all LIMS processes meet the regulatory requirements of their respective agencies (e.g. NELAP, TCEQ, EPA) including strict change control and validation protocols. This position will support Central Water Laboratory's LIMS needs and promoting the Utility's mission, vision and values through data driven analysis and to provide accurate, responsive and cost-effective analytical and technical services to all areas of the community. This Position qualifies for the following incentives which is separate from the base pay: Sign-On Incentive of $6,000 Student Loan Repayment Program in amount of $5,200 The LIMS Programmer/Analyst II job responsibilities include: Support the implementation and upgrade of the LIMS system and the day-to-day operation and expansion of LIMS into all areas of the Laboratory Translate regulatory, customers, management, and analyst's requirements into solutions through reports development, ad-hoc Oracle or SQL queries development, LIMS workflow process improvements and optimizations Trains others as appropriate on specific areas of LIMS expertise including employees and external system users. Assists in the development of systems documentation, maintenance procedures, SOPs, training materials, and training processes. Serve as a liaison with 3 rd party vendors, Water IT, stakeholders, and other divisions. Ensures maximum reliability, uptime, data validation, routine maintenance, and security of multiple applications. Assist senior LIMS admin with application modules, provide user administration: add/change/delete permission/roles assignments, users and security protocol reviews and continuous improvement projects. Working knowledge of building complex queries: Access or Oracle or SQL or VBA Minimum Qualifications: Bachelor's Degree in, Chemistry, Biological science, Microbiology, Environmental Science, Information System, Computer Science or a related field Two (2) years of responsible experience in computer programming Valid Driver's License Preferred Qualifications: Experience in implementing, administrating, and configuring Laboratory Information Management Systems or similar data management systems 1 to 5 years of experience in information system and/or a laboratory setting related to information system Previous work in a regulated environment (TCEQ, FDA, EPA, etc.) Ability to troubleshoot issues, complex systems in laboratory processes and provide productive solutions Past experiences with LIMS, SQL Developer, Oracle developer, C#, Actuate, Telerik, Excel, and Word Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Tuesday, July 12, 2022
Jun 29, 2022
Full Time
Pay Range: $66,146 - $85,989 annual compensation ** Sign-On Incentive of $6,000 ** Job Posting Closing on: Tuesday, July 12, 2022 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. This position will work closely with each of the water/wastewater laboratory sections to ensure that all LIMS processes meet the regulatory requirements of their respective agencies (e.g. NELAP, TCEQ, EPA) including strict change control and validation protocols. This position will support Central Water Laboratory's LIMS needs and promoting the Utility's mission, vision and values through data driven analysis and to provide accurate, responsive and cost-effective analytical and technical services to all areas of the community. This Position qualifies for the following incentives which is separate from the base pay: Sign-On Incentive of $6,000 Student Loan Repayment Program in amount of $5,200 The LIMS Programmer/Analyst II job responsibilities include: Support the implementation and upgrade of the LIMS system and the day-to-day operation and expansion of LIMS into all areas of the Laboratory Translate regulatory, customers, management, and analyst's requirements into solutions through reports development, ad-hoc Oracle or SQL queries development, LIMS workflow process improvements and optimizations Trains others as appropriate on specific areas of LIMS expertise including employees and external system users. Assists in the development of systems documentation, maintenance procedures, SOPs, training materials, and training processes. Serve as a liaison with 3 rd party vendors, Water IT, stakeholders, and other divisions. Ensures maximum reliability, uptime, data validation, routine maintenance, and security of multiple applications. Assist senior LIMS admin with application modules, provide user administration: add/change/delete permission/roles assignments, users and security protocol reviews and continuous improvement projects. Working knowledge of building complex queries: Access or Oracle or SQL or VBA Minimum Qualifications: Bachelor's Degree in, Chemistry, Biological science, Microbiology, Environmental Science, Information System, Computer Science or a related field Two (2) years of responsible experience in computer programming Valid Driver's License Preferred Qualifications: Experience in implementing, administrating, and configuring Laboratory Information Management Systems or similar data management systems 1 to 5 years of experience in information system and/or a laboratory setting related to information system Previous work in a regulated environment (TCEQ, FDA, EPA, etc.) Ability to troubleshoot issues, complex systems in laboratory processes and provide productive solutions Past experiences with LIMS, SQL Developer, Oracle developer, C#, Actuate, Telerik, Excel, and Word Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Tuesday, July 12, 2022
Cal State University (CSU) Channel Islands
IT Systems Analyst (515287)
Cal State University (CSU) Channel Islands 1 University Dr, Camarillo, CA 93012, USA
Description: Information Technology Service Operation Systems Analyst RESPONSIBILITIES & DUTIES: Serves as a key member of the ITS Infrastructure Team providing Redhat/CentOS and VMWare administration support for new and ongoing development projects. Responsible for configuring, maintaining, and troubleshooting physical and virtual servers; and ongoing configuration and maintenance of monitoring systems, patching and configuration systems (using Ansible), and webservers (using Apache). Must adhere to the University's procedures and business practices including change control, disaster recovery/business continuity, security, physical access and inventory control. Perform administrative and operational support tasks on VMware, Linux OS and Windows platforms; responsible for managing and monitoring the vSAN environment including correcting critical storage issues, building recovery processes and assessing hardware for failures and performance bottlenecks; evaluate, improve, and maintain information security throughout the virtualized infrastructure; Install, configure, test and maintain system management tools, infrastructure and server plugins; proactively ensure the highest levels of systems and infrastructure availability; monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes; maintain security, backup, and redundancy strategies; write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks, such as automated provisioning storage with Infrastructure as a Service (IaaS); participate in the design of information and operational support systems; provide third level support; perform operational support as required and systems maintenance in accordance with solutions standard methodologies and Change Management policies; ensure business continuity during critical production issues and ensure the problem management process is optimally followed for root cause, corrective actions, and preventative actions; consistently deliver results aligned with departmental and program goals; provide technical expertise and improve solutions and resource utilization based on industry standards and global standard methodologies; provide performance analysis and tune systems while applying software and hardware tools to identify, analyze, and diagnose sophisticated problems and factors affecting performance; identify and evaluate technology/business trends and competing products to improve the product's ability to deliver business outcomes; contribute to the design, documentation, and execution of disaster recovery activities and associated tests; drive continuous improvement in the IT infrastructure processes in alignment with regulatory and best practice requirements; deliver progress reports and presentations ensuring that management is aware of the current status, progress and future needs; design, implementation and ongoing support of on premise and cloud Infrastructure; serve as a subject matter expert (SME) for all VMware environments; create and maintain an on premise cloud, software defined data center infrastructure for both bare-metal and virtual machines with the appropriate SAN, network, or local storage configurations, using both OEM and third party tools that include virtual storage tools and services; automated provision/configure of all required resources for servers; responsible for managing end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. REQUIREMENTS OF POSITION: Bachelor's degree in computer science, mathematics or a related technical field preferred. Currently holds a RHCSA certification #160-123-964 or have the ability to obtain such certification after 12 months of employment. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory. Ability to use operating system languages and ability to perform systems level programming in a distributed, networked environment, use performance monitoring software and interpret results, perform preventative and remedial maintenance to operating system(s), and interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Knowledge of applications programming techniques and procedures. Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and applications code. Ability to research and survey new products and/or releases, such as productivity tools and establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols and client server technologies. Knowledge of system management and security/control procedure, database design, structure development, features, operations, programming, and data access principles. Knowledge of data communication network architecture, configuration, protocols and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans, establish data security standards and procedures, and ability to tune database systems and maintain database software. Ability to flex time to support maintenance and troubleshooting outside of normal business hours. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Hiring Salary: $6,667 - 8,333 per month Closing Date/Time: Open until filled
Jun 29, 2022
Full Time
Description: Information Technology Service Operation Systems Analyst RESPONSIBILITIES & DUTIES: Serves as a key member of the ITS Infrastructure Team providing Redhat/CentOS and VMWare administration support for new and ongoing development projects. Responsible for configuring, maintaining, and troubleshooting physical and virtual servers; and ongoing configuration and maintenance of monitoring systems, patching and configuration systems (using Ansible), and webservers (using Apache). Must adhere to the University's procedures and business practices including change control, disaster recovery/business continuity, security, physical access and inventory control. Perform administrative and operational support tasks on VMware, Linux OS and Windows platforms; responsible for managing and monitoring the vSAN environment including correcting critical storage issues, building recovery processes and assessing hardware for failures and performance bottlenecks; evaluate, improve, and maintain information security throughout the virtualized infrastructure; Install, configure, test and maintain system management tools, infrastructure and server plugins; proactively ensure the highest levels of systems and infrastructure availability; monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes; maintain security, backup, and redundancy strategies; write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks, such as automated provisioning storage with Infrastructure as a Service (IaaS); participate in the design of information and operational support systems; provide third level support; perform operational support as required and systems maintenance in accordance with solutions standard methodologies and Change Management policies; ensure business continuity during critical production issues and ensure the problem management process is optimally followed for root cause, corrective actions, and preventative actions; consistently deliver results aligned with departmental and program goals; provide technical expertise and improve solutions and resource utilization based on industry standards and global standard methodologies; provide performance analysis and tune systems while applying software and hardware tools to identify, analyze, and diagnose sophisticated problems and factors affecting performance; identify and evaluate technology/business trends and competing products to improve the product's ability to deliver business outcomes; contribute to the design, documentation, and execution of disaster recovery activities and associated tests; drive continuous improvement in the IT infrastructure processes in alignment with regulatory and best practice requirements; deliver progress reports and presentations ensuring that management is aware of the current status, progress and future needs; design, implementation and ongoing support of on premise and cloud Infrastructure; serve as a subject matter expert (SME) for all VMware environments; create and maintain an on premise cloud, software defined data center infrastructure for both bare-metal and virtual machines with the appropriate SAN, network, or local storage configurations, using both OEM and third party tools that include virtual storage tools and services; automated provision/configure of all required resources for servers; responsible for managing end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. REQUIREMENTS OF POSITION: Bachelor's degree in computer science, mathematics or a related technical field preferred. Currently holds a RHCSA certification #160-123-964 or have the ability to obtain such certification after 12 months of employment. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory. Ability to use operating system languages and ability to perform systems level programming in a distributed, networked environment, use performance monitoring software and interpret results, perform preventative and remedial maintenance to operating system(s), and interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Knowledge of applications programming techniques and procedures. Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and applications code. Ability to research and survey new products and/or releases, such as productivity tools and establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols and client server technologies. Knowledge of system management and security/control procedure, database design, structure development, features, operations, programming, and data access principles. Knowledge of data communication network architecture, configuration, protocols and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans, establish data security standards and procedures, and ability to tune database systems and maintain database software. Ability to flex time to support maintenance and troubleshooting outside of normal business hours. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Hiring Salary: $6,667 - 8,333 per month Closing Date/Time: Open until filled
Merced County
Programmer Analyst III
Merced County, CA Merced, CA, United States
Examples of Duties Duties may include, but are not limited to the following: Confer with clients regarding the nature of the information processing or computation needs a computer program is to address and to clarify program intent, identify problems, and suggest changes. Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Develops detail task plans for assigned projects including estimated time and materials and timeframes. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Reviews work of other Programmer Analysts and provides training and lead direction to staff. Advises on pre-packaged computer system with external vendor and works with vendor to set up system. Minimum Qualifications Experience: Five (5) years of increasingly responsible programming experience. Education: Equivalent to graduation from a four (4) year college or university with a major in information systems, computer science, or related field. Experience and/or education in computer science, information systems or programming may substitute for the college education on a year-for-year basis. Essential Functions ESSENTIAL FUNCTIONS Frequent operation of personal computer and other modern office equipment. Communicate effectively with others in person, in writing, and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations and/or departmental standards. Complete assignments on time and on budget. Constant concentration with frequent user contact, decision making and conflict resolution. Frequent use of depth perception, peripheral vision and color perception. Occasional exposure to indoor industrial conditions including heat/cold, dust, allergens, odors and poor ventilation. Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects. Occasionally kneel, bend, twist, squat, balance and crawl. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit or stand for long periods of time. Regular attendance is an essential function. Knowledge of: Principles and techniques of Object Oriented and Client/Server programming. Operation of a computer system and peripheral equipment. Modern office methods, functions, and procedures. Systems and program design and implementation methodology. Object Oriented and Client/Server design techniques. Systems and program testing methodology. Principles and techniques of computer programming in an appropriate language. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Ability to: Perform the Core and Supplemental Duties described above. Learn, comprehend, and use various methods, procedures, and techniques in developing and writing computer programs. Design program to meet system design and program function specification. Prepare clear reports. Establish and maintain effective working relationships with others. Think critically, solve complex problems, and manage time effectively. Effectively organize and prioritize work. Apply Object Oriented and Client/Server programming, analysis, and design techniques for simple to moderately complex, and complex systems. Train and assist programming staff. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. 01 What is your experience in implementing and supporting a vendor-developed application? Consider the research, development, deployment, training, and ongoing support of the application. 02 Please share any experience you have with workflow tools. 03 What is your experience with databases and utilizing reporting and analytical tools? 04 Please share your experience with data migrations and interfaces across various types of software and applications. Required Question
Jun 29, 2022
Full Time
Examples of Duties Duties may include, but are not limited to the following: Confer with clients regarding the nature of the information processing or computation needs a computer program is to address and to clarify program intent, identify problems, and suggest changes. Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Develops detail task plans for assigned projects including estimated time and materials and timeframes. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Reviews work of other Programmer Analysts and provides training and lead direction to staff. Advises on pre-packaged computer system with external vendor and works with vendor to set up system. Minimum Qualifications Experience: Five (5) years of increasingly responsible programming experience. Education: Equivalent to graduation from a four (4) year college or university with a major in information systems, computer science, or related field. Experience and/or education in computer science, information systems or programming may substitute for the college education on a year-for-year basis. Essential Functions ESSENTIAL FUNCTIONS Frequent operation of personal computer and other modern office equipment. Communicate effectively with others in person, in writing, and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations and/or departmental standards. Complete assignments on time and on budget. Constant concentration with frequent user contact, decision making and conflict resolution. Frequent use of depth perception, peripheral vision and color perception. Occasional exposure to indoor industrial conditions including heat/cold, dust, allergens, odors and poor ventilation. Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects. Occasionally kneel, bend, twist, squat, balance and crawl. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit or stand for long periods of time. Regular attendance is an essential function. Knowledge of: Principles and techniques of Object Oriented and Client/Server programming. Operation of a computer system and peripheral equipment. Modern office methods, functions, and procedures. Systems and program design and implementation methodology. Object Oriented and Client/Server design techniques. Systems and program testing methodology. Principles and techniques of computer programming in an appropriate language. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Ability to: Perform the Core and Supplemental Duties described above. Learn, comprehend, and use various methods, procedures, and techniques in developing and writing computer programs. Design program to meet system design and program function specification. Prepare clear reports. Establish and maintain effective working relationships with others. Think critically, solve complex problems, and manage time effectively. Effectively organize and prioritize work. Apply Object Oriented and Client/Server programming, analysis, and design techniques for simple to moderately complex, and complex systems. Train and assist programming staff. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. 01 What is your experience in implementing and supporting a vendor-developed application? Consider the research, development, deployment, training, and ongoing support of the application. 02 Please share any experience you have with workflow tools. 03 What is your experience with databases and utilizing reporting and analytical tools? 04 Please share your experience with data migrations and interfaces across various types of software and applications. Required Question
City of Buckeye, AZ
Recreation Programmer
City of Buckeye, AZ Dr. Saide Recreation Center: 1003 E. Eason Avenue Buckeye, Arizona, United States
Position Scope Under close supervision assists in the planning, implementation and coordination of a wide variety of recreation activities, programs and special events at recreation centers, parks, schools or other locations for the City of Buckeye. Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Assists in the coordination, promotion, and implementation of recreational activities in a specialty program area such as special events, senior/adult citizen services, instructional classes, special needs programs, adult or youth sports, aquatic programs, preschool and youth and teen programs, and cultural programs. Supervises the distribution, care, use and maintenance of supplies and equipment for assigned programs. Assists with purchasing necessary equipment and supplies. Participates in the selection, training, motivation and evaluation of part-time/seasonal staff and volunteers. Provides day-to-day direction to part-time/seasonal staff. Maintains awareness of new developments in the recreation field and offers suggestions to the Recreation Coordinator. Assists with records and the development of reports pertaining to program effectiveness. Maintains records of registrations and fees collected; assist with the maintenance and filing of accident and statistical reports, as required. Assists in the preparation of manuals, announcements, bulletins and promotional materials including news releases, flyers, pamphlets and brochures. Performs on-site program inspections and evaluations to ensure compliance with program and safety policies and procedures. Plans, coordinates, implements and evaluates a variety of recreation activities and specialized events. Attends meetings as assigned. Monitors program compliance with related laws, policies and regulations. Interacts with the public in a positive and informative manner. Presents ideas and recommendations clearly and concisely both orally and in writing. Maintains effective relationships with associates, participants, community groups, administration and the general public. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements Education and Experience: High School diploma or GED with one (1) year experience in the implementation or supervision of recreation programs or activities required OR an equivalent combination of education and experience. College level coursework in Recreation, Recreation Administration, Leisure Studies or related area preferred. Necessary Knowledge, Skills and Abilities: Knowledge of: City policies and procedures. Basic principles of supervision and training. Principles and practices for management of recreation programs. Laws, ordinances, policies, rules and regulations governing the conduct and safety of persons using municipal recreational facilities, programs and equipment. Equipment used in a broad range of recreation activities, Principles of records and program management. Skill in: Interpreting and applying City policies and procedures. Inspiring confidence and enthusiasm, and working effectively with various groups and special populations. Establishing and maintaining cooperative working relationships with citizen groups, other government agencies and City departments. Promoting and enforcing safe work practices; including performance of first aid and necessary safety precautions used in recreation. Operating a personal computer utilizing various business software. Following and effectively communicating verbal and written instructions. Ability to: Interact with participants in a fun, friendly, courteous and safe manner with ability to interact effectively and courteously with the public and other employees. Maintain discipline, enforce rules and solve minor disciplinary problems. Assist with supervision of facilities and provide day-to-day direction to part-time/seasonal staff, volunteers, users and registered participants. Additional Information Special Requirements: Arizona Drivers License, CPR certification and First Aid certification is required. TB test may be required. Required to work evenings, weekends and/or holidays. May be required to obtain and maintain valid Food Handler card. Physical Demands / Work Environment: Indoors and outdoors environmental conditions. Reports To: Recreation Coordinator Work Schedule: Days and hours worked to be established by department based on needs; weekends and holidays may be required. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 7/28/2022 6:00 PM Mountain
Jun 29, 2022
Full Time
Position Scope Under close supervision assists in the planning, implementation and coordination of a wide variety of recreation activities, programs and special events at recreation centers, parks, schools or other locations for the City of Buckeye. Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Assists in the coordination, promotion, and implementation of recreational activities in a specialty program area such as special events, senior/adult citizen services, instructional classes, special needs programs, adult or youth sports, aquatic programs, preschool and youth and teen programs, and cultural programs. Supervises the distribution, care, use and maintenance of supplies and equipment for assigned programs. Assists with purchasing necessary equipment and supplies. Participates in the selection, training, motivation and evaluation of part-time/seasonal staff and volunteers. Provides day-to-day direction to part-time/seasonal staff. Maintains awareness of new developments in the recreation field and offers suggestions to the Recreation Coordinator. Assists with records and the development of reports pertaining to program effectiveness. Maintains records of registrations and fees collected; assist with the maintenance and filing of accident and statistical reports, as required. Assists in the preparation of manuals, announcements, bulletins and promotional materials including news releases, flyers, pamphlets and brochures. Performs on-site program inspections and evaluations to ensure compliance with program and safety policies and procedures. Plans, coordinates, implements and evaluates a variety of recreation activities and specialized events. Attends meetings as assigned. Monitors program compliance with related laws, policies and regulations. Interacts with the public in a positive and informative manner. Presents ideas and recommendations clearly and concisely both orally and in writing. Maintains effective relationships with associates, participants, community groups, administration and the general public. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements Education and Experience: High School diploma or GED with one (1) year experience in the implementation or supervision of recreation programs or activities required OR an equivalent combination of education and experience. College level coursework in Recreation, Recreation Administration, Leisure Studies or related area preferred. Necessary Knowledge, Skills and Abilities: Knowledge of: City policies and procedures. Basic principles of supervision and training. Principles and practices for management of recreation programs. Laws, ordinances, policies, rules and regulations governing the conduct and safety of persons using municipal recreational facilities, programs and equipment. Equipment used in a broad range of recreation activities, Principles of records and program management. Skill in: Interpreting and applying City policies and procedures. Inspiring confidence and enthusiasm, and working effectively with various groups and special populations. Establishing and maintaining cooperative working relationships with citizen groups, other government agencies and City departments. Promoting and enforcing safe work practices; including performance of first aid and necessary safety precautions used in recreation. Operating a personal computer utilizing various business software. Following and effectively communicating verbal and written instructions. Ability to: Interact with participants in a fun, friendly, courteous and safe manner with ability to interact effectively and courteously with the public and other employees. Maintain discipline, enforce rules and solve minor disciplinary problems. Assist with supervision of facilities and provide day-to-day direction to part-time/seasonal staff, volunteers, users and registered participants. Additional Information Special Requirements: Arizona Drivers License, CPR certification and First Aid certification is required. TB test may be required. Required to work evenings, weekends and/or holidays. May be required to obtain and maintain valid Food Handler card. Physical Demands / Work Environment: Indoors and outdoors environmental conditions. Reports To: Recreation Coordinator Work Schedule: Days and hours worked to be established by department based on needs; weekends and holidays may be required. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 7/28/2022 6:00 PM Mountain
City of Seattle
Identification Data Specialist
City of Seattle, WA Seattle, Washington, United States
Position Description The Seattle Police Department is currently seeking an Identification Data Specialist. This position is charged with analyzing and processing SPD criminal bookings; review, research, edit and electronically transfer the bookings to the Washington State Patrol and the Federal Bureau of Investigation; problem solve booking information issues; audit open investigation charges; process fingerprint application cards; and verify Superior, District, and Municipal court charges. Job Responsibilities Provide assistance to criminal justice and other authorized agents. Review document information to verify accuracy. Identify problems in documents, such as wrong case number, performing research via electronic databases, paper documents, or telephone calls to solve problems and editing documents prior to transmission. Enter data and transmit Live Scan Booking Arrests to the Washington State Patrol. Verify information to be included in documents of public record. Proofread work done by others during the course of processing paperwork. Identify errors and omissions and makes referrals as directed per standard operation procedure. Maintain filing systems. Perform other related duties of comparable level/type as assigned. Qualifications Required Qualifications: This position requires two years of office clerical support experience (or a combination of education training, and/or experience) which provides evidence of the ability to perform work of the class. Desired Qualifications: The ability to exercise good judgment, organize workload, problem solve, and provide good customer service. The ability to work independently and adjust priorities on short notice. Exhibit a strong inter-personal skill set. Experience answering multi-line phones, voicemail, and intermediate/advanced skills in Microsoft Office. Ability to communicate clearly and handle a variety of tasks and assignments in a timely manner. Position Requirements: Must complete a comprehensive background investigation. Must be able to work all shifts, rotating from day to swing (on quarterly basis) including weekends and holidays. Must be able to obtain Level One Certification for the Washington Crime Information Center, Washington State Identification and Criminal History Section and the National Crime Information Center as required to access these databases. Testing every two years is required to maintain this certification. Additional Information About the Department: The Seattle Police Department is comprised of approximately 1,500 dedicated law enforcement professionals all committed to creating and fostering a work environment that is collaborative, innovative and leading the way in law enforcement principles and practices. Ours is a culture that encourages top performers to adhere to a standard of excellence in the identification of and resolution to complex challenges. At SPD we acknowledge and honor the fundamental value and dignity of all individuals and pledge ourselves to creating and maintaining an environment that respects diverse traditions, heritages, and experiences. How to Apply: Apply online at www.seattle.gov/jobs /. Please refer to Job #: 2022-01209 . The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: 7/5/2022 4:00 PM Pacific
Jun 29, 2022
Full Time
Position Description The Seattle Police Department is currently seeking an Identification Data Specialist. This position is charged with analyzing and processing SPD criminal bookings; review, research, edit and electronically transfer the bookings to the Washington State Patrol and the Federal Bureau of Investigation; problem solve booking information issues; audit open investigation charges; process fingerprint application cards; and verify Superior, District, and Municipal court charges. Job Responsibilities Provide assistance to criminal justice and other authorized agents. Review document information to verify accuracy. Identify problems in documents, such as wrong case number, performing research via electronic databases, paper documents, or telephone calls to solve problems and editing documents prior to transmission. Enter data and transmit Live Scan Booking Arrests to the Washington State Patrol. Verify information to be included in documents of public record. Proofread work done by others during the course of processing paperwork. Identify errors and omissions and makes referrals as directed per standard operation procedure. Maintain filing systems. Perform other related duties of comparable level/type as assigned. Qualifications Required Qualifications: This position requires two years of office clerical support experience (or a combination of education training, and/or experience) which provides evidence of the ability to perform work of the class. Desired Qualifications: The ability to exercise good judgment, organize workload, problem solve, and provide good customer service. The ability to work independently and adjust priorities on short notice. Exhibit a strong inter-personal skill set. Experience answering multi-line phones, voicemail, and intermediate/advanced skills in Microsoft Office. Ability to communicate clearly and handle a variety of tasks and assignments in a timely manner. Position Requirements: Must complete a comprehensive background investigation. Must be able to work all shifts, rotating from day to swing (on quarterly basis) including weekends and holidays. Must be able to obtain Level One Certification for the Washington Crime Information Center, Washington State Identification and Criminal History Section and the National Crime Information Center as required to access these databases. Testing every two years is required to maintain this certification. Additional Information About the Department: The Seattle Police Department is comprised of approximately 1,500 dedicated law enforcement professionals all committed to creating and fostering a work environment that is collaborative, innovative and leading the way in law enforcement principles and practices. Ours is a culture that encourages top performers to adhere to a standard of excellence in the identification of and resolution to complex challenges. At SPD we acknowledge and honor the fundamental value and dignity of all individuals and pledge ourselves to creating and maintaining an environment that respects diverse traditions, heritages, and experiences. How to Apply: Apply online at www.seattle.gov/jobs /. Please refer to Job #: 2022-01209 . The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: 7/5/2022 4:00 PM Pacific
City of Long Beach
OFFICE SYSTEMS ANALYST I-IV (GIS APPLICATIONS ANALYST)
City of Long Beach, CA Long Beach, CA, United States
DESCRIPTION Applications are available online beginning Friday, February 18, 2022, EXTENDED through 4:30 PM, Friday, JULY 29, 2022. (NEW DEADLINE) The City of Long Beach requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department for the duration of the vaccine mandate . SALARY INFORMATION: Grade I - $3,038.24-$4,137.92 biweekly Grade II - $3,599.28-$4,823.44 biweekly Grade III - $3,928.64-$5,346.56 biweekly Grade IV - $4,275.76-$5,754.64 biweekly VACANCY INFORMATION: Current vacancy is a Grade III ($3,928.64 - $5,346.56 biweekly) GIS Applications Analyst position in the Information Management Division of the Harbor Department. This position requires recent experience in managing large GIS technology projects and/or maintaining a large, complex GIS business system. EXAMPLES OF DUTIES Under limited supervision, performs specialized technical work pertaining to information technology project management, systems design and implementation, administration and end user support activities; analyzes application software and systems, defines problems and develops solutions or coordinates resolutions through the use of vendors; evaluates end user requests and analyzes current business processes to determine appropriate steps to be taken to improve business processes; installs, customizes, and maintains complex software applications and related hardware; defines backup, recovery and security procedures for critical business systems; develops, maintains and/or updates systems standards and documentation; may prepare or evaluate training materials and manuals; may act in a lead or supervisory capacity; and performs other related duties as assigned. REQUIREMENTS TO FILE Candidates MUST meet both A and B requirements: A. Bachelor's degree from an accredited college or university (proof required)*. Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. B. Two years of paid, (full-time equivalent) of experience managing large information technology projects; Systems Engineering; or managing and maintaining a large, complex critical business/technical system, such as Enterprise Resource Planning (ERP), records management, e-mail, cybersecurity projects, systems, infrastructure, or designing cybersecurity architecture, or computer aided design systems, access control systems, video management systems, or enterprise level networks. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of the principles, techniques and methods used in acquiring, developing, implementing and/or enhancing computer hardware and software, where applicable. Effective oral and written communication and interpersonal skills. Willingness to work an irregular schedule, including nights, weekends and holidays A valid driver's license and a current DMV record must be submitted to the hiring department at time of selection. DESIRABLE QUALIFICATIONS: Recent experience managing large GIS technology projects and/or maintaining a large, complex GIS business system. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application........................................................ Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be place on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by March 4, 2022, will be placed on Test #01 established eligible list for this recruitment. If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. ND4AN-22B ER:OSA 2/16/2022Closing Date/Time: 7/29/2022 4:30 PM Pacific
Jun 29, 2022
Full Time
DESCRIPTION Applications are available online beginning Friday, February 18, 2022, EXTENDED through 4:30 PM, Friday, JULY 29, 2022. (NEW DEADLINE) The City of Long Beach requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department for the duration of the vaccine mandate . SALARY INFORMATION: Grade I - $3,038.24-$4,137.92 biweekly Grade II - $3,599.28-$4,823.44 biweekly Grade III - $3,928.64-$5,346.56 biweekly Grade IV - $4,275.76-$5,754.64 biweekly VACANCY INFORMATION: Current vacancy is a Grade III ($3,928.64 - $5,346.56 biweekly) GIS Applications Analyst position in the Information Management Division of the Harbor Department. This position requires recent experience in managing large GIS technology projects and/or maintaining a large, complex GIS business system. EXAMPLES OF DUTIES Under limited supervision, performs specialized technical work pertaining to information technology project management, systems design and implementation, administration and end user support activities; analyzes application software and systems, defines problems and develops solutions or coordinates resolutions through the use of vendors; evaluates end user requests and analyzes current business processes to determine appropriate steps to be taken to improve business processes; installs, customizes, and maintains complex software applications and related hardware; defines backup, recovery and security procedures for critical business systems; develops, maintains and/or updates systems standards and documentation; may prepare or evaluate training materials and manuals; may act in a lead or supervisory capacity; and performs other related duties as assigned. REQUIREMENTS TO FILE Candidates MUST meet both A and B requirements: A. Bachelor's degree from an accredited college or university (proof required)*. Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. B. Two years of paid, (full-time equivalent) of experience managing large information technology projects; Systems Engineering; or managing and maintaining a large, complex critical business/technical system, such as Enterprise Resource Planning (ERP), records management, e-mail, cybersecurity projects, systems, infrastructure, or designing cybersecurity architecture, or computer aided design systems, access control systems, video management systems, or enterprise level networks. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of the principles, techniques and methods used in acquiring, developing, implementing and/or enhancing computer hardware and software, where applicable. Effective oral and written communication and interpersonal skills. Willingness to work an irregular schedule, including nights, weekends and holidays A valid driver's license and a current DMV record must be submitted to the hiring department at time of selection. DESIRABLE QUALIFICATIONS: Recent experience managing large GIS technology projects and/or maintaining a large, complex GIS business system. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application........................................................ Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be place on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by March 4, 2022, will be placed on Test #01 established eligible list for this recruitment. If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. ND4AN-22B ER:OSA 2/16/2022Closing Date/Time: 7/29/2022 4:30 PM Pacific
City of Tacoma
Information Technology Analyst, Senior Technical-Tacoma Fire
City of Tacoma, WA Tacoma, WA, United States
Position Description The Tacoma Fire Department has an opening for an "IT Analyst, Senior Technical" to help support systems specifically for the Tacoma Fire Department (TFD). Our IT Division partners with the city government IT Department to provide a full range of technologies supporting TFD including our Fire and EMS operations. This position will support TFD as it continues to evolve as a progressive and responsive public safety organization. If you are interested in a rewarding opportunity furthering the mission of TFD; to protect people, property, and the environment, and professionally and compassionately serve the community , then this is the job for you! This classification is assigned the responsibilities and duties of a technical advisor on complex, critical or large-scale systems and/or projects, consistently applying advanced principles and techniques, planning, developing, implementing, maintaining and administering complex or multifunctional applications and systems. Positions in this classification may be assigned to coordinate projects. Work is applied to complex processes and results in productive and efficient solutions. Work assignments require understanding the customer's business from the perspective of senior leadership and the ability to act as a liaison coordinating information technology needs. IT Analysts in TFD must not only be the analyst and oversee IT systems - they must also "do the work". Hands-on technical skills are required. Work may require availability outside of normal working hours. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications Minimum qualifications: Equivalent combination to Bachelor's degree in computer science or related field and five or more years of directly related information technology work experience. Desired qualifications: For this position it is strongly preferred to have experience with Microsoft SQL Server. Also strongly preferred to have experience with .Net web services development. TFD also uses MS Visual Studio code. Some preference would also be given for experience with Snowflake, data architectures, and data mining practices. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some positions may require a valid Washington State Driver's License at time of appointment with maintenance thereafter. Knowledge & Skills Expert knowledge of computer technology principles, their application, and troubleshooting techniques. Expert knowledge of specialized technologies such as applications, tools, systems, and/or databases. Expert knowledge in detecting, diagnosing and correcting the source of system errors. Expert knowledge of data and system security and other similar technical processes. Skill in programming and the understanding of development and designing best practices. Employ expertise, credibility and effective partnering to help resolve complex and difficult issues involving 3rd party software vendors. Skill in maintaining appropriate technical documentation. Expert skill in handling multiple competing priorities. Work confidentially and with discretion, including maintaining HIPAA compliance when interacting with EMS patient data. Must be able to work independently with broad direction. Self-motivated. Must have solid communication skills - both written and verbal. Experience with Microsoft SQL Server, .Net web services, and MS Visual Studio. Nice if your experience includes Snowflake, data architectures, and data mining practices. Selection Process & Supplemental Information All interested individuals should apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. If applicable, scan and attach your DD-214 proof of military discharge disposition form at time of application. Applicants who meet the minimum qualifications will have their responses to the supplemental questions scored. Applicants will be scored on the basis of information provided in their responses only. It is the responsibility of the applicant to list all pertinent experience and training in their response to each supplemental question. Applicants must pass the evaluation of supplemental questions to be placed on the eligible list for interview and hiring consideration. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and the Local 120. Employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 7/19/2022 5:00 PM Pacific
Jun 29, 2022
Full Time
Position Description The Tacoma Fire Department has an opening for an "IT Analyst, Senior Technical" to help support systems specifically for the Tacoma Fire Department (TFD). Our IT Division partners with the city government IT Department to provide a full range of technologies supporting TFD including our Fire and EMS operations. This position will support TFD as it continues to evolve as a progressive and responsive public safety organization. If you are interested in a rewarding opportunity furthering the mission of TFD; to protect people, property, and the environment, and professionally and compassionately serve the community , then this is the job for you! This classification is assigned the responsibilities and duties of a technical advisor on complex, critical or large-scale systems and/or projects, consistently applying advanced principles and techniques, planning, developing, implementing, maintaining and administering complex or multifunctional applications and systems. Positions in this classification may be assigned to coordinate projects. Work is applied to complex processes and results in productive and efficient solutions. Work assignments require understanding the customer's business from the perspective of senior leadership and the ability to act as a liaison coordinating information technology needs. IT Analysts in TFD must not only be the analyst and oversee IT systems - they must also "do the work". Hands-on technical skills are required. Work may require availability outside of normal working hours. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications Minimum qualifications: Equivalent combination to Bachelor's degree in computer science or related field and five or more years of directly related information technology work experience. Desired qualifications: For this position it is strongly preferred to have experience with Microsoft SQL Server. Also strongly preferred to have experience with .Net web services development. TFD also uses MS Visual Studio code. Some preference would also be given for experience with Snowflake, data architectures, and data mining practices. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some positions may require a valid Washington State Driver's License at time of appointment with maintenance thereafter. Knowledge & Skills Expert knowledge of computer technology principles, their application, and troubleshooting techniques. Expert knowledge of specialized technologies such as applications, tools, systems, and/or databases. Expert knowledge in detecting, diagnosing and correcting the source of system errors. Expert knowledge of data and system security and other similar technical processes. Skill in programming and the understanding of development and designing best practices. Employ expertise, credibility and effective partnering to help resolve complex and difficult issues involving 3rd party software vendors. Skill in maintaining appropriate technical documentation. Expert skill in handling multiple competing priorities. Work confidentially and with discretion, including maintaining HIPAA compliance when interacting with EMS patient data. Must be able to work independently with broad direction. Self-motivated. Must have solid communication skills - both written and verbal. Experience with Microsoft SQL Server, .Net web services, and MS Visual Studio. Nice if your experience includes Snowflake, data architectures, and data mining practices. Selection Process & Supplemental Information All interested individuals should apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. If applicable, scan and attach your DD-214 proof of military discharge disposition form at time of application. Applicants who meet the minimum qualifications will have their responses to the supplemental questions scored. Applicants will be scored on the basis of information provided in their responses only. It is the responsibility of the applicant to list all pertinent experience and training in their response to each supplemental question. Applicants must pass the evaluation of supplemental questions to be placed on the eligible list for interview and hiring consideration. Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and the Local 120. Employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 7/19/2022 5:00 PM Pacific
WBCP
General Manager - Information Technology Service
County of Los Angeles County of Los Angeles
General Manager – Information Technology Service Internal Services Department County of Los Angeles, California Salary : $181,144 - $281,716 DOE/DOQ   The County of Los Angeles, Internal Services Department (ISD), is seeking a General Manager (GM) to lead the operations of its Information Technology Service (ITS). The GM will oversee and provide strategic direction in the delivery of technology and communication services throughout the County. ITS provides services to the County’s 37 departments and its 110,000 employees. This role requires strong interpersonal, leadership, and technical skills, along with a desire to move the organization forward through innovative solutions and industry best practices. The ideal candidate will bring a track record of driving strategic vision and will be a systems leader. The GM will serve as an advisor to the Director, Chief Deputy Director, and other senior ISD leaders for the design, development, implementation, and evolution of information technology (IT) services . The County of Los Angeles is one of the largest technology employers in the region, and the next GM will work collaboratively with the County’s Chief Information Officer (where information technology policy is decided) and provide the operational support needed for all department information systems’ success. If you are a systems leader, possess the technical knowledge to lead other technology experts and optimize systems, and think you bring the organizational development, leadership, and collaborative nature to meet the County’s needs, then we strongly encourage you to apply today!   See the full recruitment brochure: https://indd.adobe.com/view/3126a891-917a-420c-901c-5a15e8883528   THE SERVICES & THE JOB The General Manager will oversee the Information Technology Services (ITS) within the Internal Services Department (ISD). ISD delivers reliable and secure solutions to support Los Angeles County’s technology needs. Providing services to a workforce of more than 100,000 employees in over 37 County departments, ITS safeguards and supports mission-critical systems, networks, and data. 14 of the County departments are fully hosted (receiving desktop support), 33 County departments receive enterprise productivity and collaboration suite support, 24 County departments receive identity management support, and 29 County departments receive cloud services. See more information about ISD and ITS here: https://isd.lacounty.gov   The General Manager’s (GM) role requires a strong background in IT systems leadership, with the technical know-how to lead other technology experts and optimize systems. The GM will be an organizational development expert, lead with a collaborative nature, and be influential and decisive. They will find effective ways of doing business that incorporate today’s best practices and set ISD/ITS up for fast-paced technology advancements for the future. The GM is part of ISD’s executive team and reports to the Chief Deputy Director and oversees approximately 1,500 employees and consultants and a budget of approximately $320 million. The GM will oversee centralized information technology services for the Department and serve as the Chief Technology Officer. Services include application systems development and maintenance (there are over 200 legacy and cloud applications for ISD), data center operations (on prem and cloud), cyber-security and governance operations, telecommunications, related network systems, and support for financial, fleet, and asset management, and other areas of operation.   THE IDEAL CANDIDATE The next GM will strive to move the organization forward through technology advancements and effective problem-solving. A background in either public or private sector is ideal, as long as they are bringing innovation, visionary thinking, and organizational development skills. This candidate will be excited to join an executive team that is energized and supportive of change and technological advancement to progress LA County to the next level of innovation. The ideal candidate will be charged with assessing an extremely complex, large organization with challenging issues and transform it into a high-performing IT organization. This candidate will also have exceptional interpersonal skills to work effectively with staff, executive leadership, elected officials, and internal client departments. They will focus on developing a winning IT team and advancing a department culture that staff are excited to be a part of. They will also work toward developing plans and executing them, setting clear expectations, holding others accountable, and getting things done! An inclusive, engaging, and encouraging attitude toward staff is expected from this ideal candidate. Being fluent in the language of IT architecture, infrastructure, design, and software development is integral to this position. Having strategies to navigate risks and adverse IT events is also important. Those who demonstrate critical thinking, patience, and a solutions mindset are highly desirable for this role.     MINIMUM QUALIFICATIONS Bachelor’s degree, preferably in computer science, software engineering, information systems, or a related field. Five years’ recent progressively responsible leadership and senior management experience that is indicative of the capability of senior executive-level management. Leading an Information Technology organization, with specific responsibility for an organization's major information systems and implementation of IT best practices for organization-wide information policies, plans, utilization, security, and evaluation of information systems requirements, including the definition and development of information technologies needed to support the organization’s programs and operations in the most effective and economical manner. Possession of a valid California Class “C” Driver’s License or the ability to use an alternative method of transportation to carry out job-related essential functions. Desired: Public sector experience gained at the federal, state, or local level in the capacity of a Chief Information Officer, Chief Technology Officer, or its equivalent in a medium to large public or private sector organization; and Master’s degree in information technology/systems, computer science, information, business or public administration, or a closely related field.   Salary & Benefits A salary of $181,144 - $281,716 DOE/DOQ and an attractive benefits package.   EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and value diversity. It is our policy to provide equal employment opportunities for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act. We will follow all of our obligations regarding the provision of reasonable accommodations to applicants.   All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.   HOW TO APPLY For first consideration, apply by July 19th, 2022, at : https://wbcpinc.com/job-board/   Save the Dates: Selected candidates must be available for all dates Round one interviews will take place via virtual interviews and be held on August 17th Round two interviews will take place via virtual interviews and be held on August 19th Round three interviews will take place in person on August 29th   Please contact your recruiter, Sam Sackman, with any questions: sam@wbcpinc.com 541-630-0657 (direct) 866-929-9227 (toll-free)
Jun 28, 2022
Full Time
General Manager – Information Technology Service Internal Services Department County of Los Angeles, California Salary : $181,144 - $281,716 DOE/DOQ   The County of Los Angeles, Internal Services Department (ISD), is seeking a General Manager (GM) to lead the operations of its Information Technology Service (ITS). The GM will oversee and provide strategic direction in the delivery of technology and communication services throughout the County. ITS provides services to the County’s 37 departments and its 110,000 employees. This role requires strong interpersonal, leadership, and technical skills, along with a desire to move the organization forward through innovative solutions and industry best practices. The ideal candidate will bring a track record of driving strategic vision and will be a systems leader. The GM will serve as an advisor to the Director, Chief Deputy Director, and other senior ISD leaders for the design, development, implementation, and evolution of information technology (IT) services . The County of Los Angeles is one of the largest technology employers in the region, and the next GM will work collaboratively with the County’s Chief Information Officer (where information technology policy is decided) and provide the operational support needed for all department information systems’ success. If you are a systems leader, possess the technical knowledge to lead other technology experts and optimize systems, and think you bring the organizational development, leadership, and collaborative nature to meet the County’s needs, then we strongly encourage you to apply today!   See the full recruitment brochure: https://indd.adobe.com/view/3126a891-917a-420c-901c-5a15e8883528   THE SERVICES & THE JOB The General Manager will oversee the Information Technology Services (ITS) within the Internal Services Department (ISD). ISD delivers reliable and secure solutions to support Los Angeles County’s technology needs. Providing services to a workforce of more than 100,000 employees in over 37 County departments, ITS safeguards and supports mission-critical systems, networks, and data. 14 of the County departments are fully hosted (receiving desktop support), 33 County departments receive enterprise productivity and collaboration suite support, 24 County departments receive identity management support, and 29 County departments receive cloud services. See more information about ISD and ITS here: https://isd.lacounty.gov   The General Manager’s (GM) role requires a strong background in IT systems leadership, with the technical know-how to lead other technology experts and optimize systems. The GM will be an organizational development expert, lead with a collaborative nature, and be influential and decisive. They will find effective ways of doing business that incorporate today’s best practices and set ISD/ITS up for fast-paced technology advancements for the future. The GM is part of ISD’s executive team and reports to the Chief Deputy Director and oversees approximately 1,500 employees and consultants and a budget of approximately $320 million. The GM will oversee centralized information technology services for the Department and serve as the Chief Technology Officer. Services include application systems development and maintenance (there are over 200 legacy and cloud applications for ISD), data center operations (on prem and cloud), cyber-security and governance operations, telecommunications, related network systems, and support for financial, fleet, and asset management, and other areas of operation.   THE IDEAL CANDIDATE The next GM will strive to move the organization forward through technology advancements and effective problem-solving. A background in either public or private sector is ideal, as long as they are bringing innovation, visionary thinking, and organizational development skills. This candidate will be excited to join an executive team that is energized and supportive of change and technological advancement to progress LA County to the next level of innovation. The ideal candidate will be charged with assessing an extremely complex, large organization with challenging issues and transform it into a high-performing IT organization. This candidate will also have exceptional interpersonal skills to work effectively with staff, executive leadership, elected officials, and internal client departments. They will focus on developing a winning IT team and advancing a department culture that staff are excited to be a part of. They will also work toward developing plans and executing them, setting clear expectations, holding others accountable, and getting things done! An inclusive, engaging, and encouraging attitude toward staff is expected from this ideal candidate. Being fluent in the language of IT architecture, infrastructure, design, and software development is integral to this position. Having strategies to navigate risks and adverse IT events is also important. Those who demonstrate critical thinking, patience, and a solutions mindset are highly desirable for this role.     MINIMUM QUALIFICATIONS Bachelor’s degree, preferably in computer science, software engineering, information systems, or a related field. Five years’ recent progressively responsible leadership and senior management experience that is indicative of the capability of senior executive-level management. Leading an Information Technology organization, with specific responsibility for an organization's major information systems and implementation of IT best practices for organization-wide information policies, plans, utilization, security, and evaluation of information systems requirements, including the definition and development of information technologies needed to support the organization’s programs and operations in the most effective and economical manner. Possession of a valid California Class “C” Driver’s License or the ability to use an alternative method of transportation to carry out job-related essential functions. Desired: Public sector experience gained at the federal, state, or local level in the capacity of a Chief Information Officer, Chief Technology Officer, or its equivalent in a medium to large public or private sector organization; and Master’s degree in information technology/systems, computer science, information, business or public administration, or a closely related field.   Salary & Benefits A salary of $181,144 - $281,716 DOE/DOQ and an attractive benefits package.   EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and value diversity. It is our policy to provide equal employment opportunities for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act. We will follow all of our obligations regarding the provision of reasonable accommodations to applicants.   All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.   HOW TO APPLY For first consideration, apply by July 19th, 2022, at : https://wbcpinc.com/job-board/   Save the Dates: Selected candidates must be available for all dates Round one interviews will take place via virtual interviews and be held on August 17th Round two interviews will take place via virtual interviews and be held on August 19th Round three interviews will take place in person on August 29th   Please contact your recruiter, Sam Sackman, with any questions: sam@wbcpinc.com 541-630-0657 (direct) 866-929-9227 (toll-free)
County of Lake
Law Enforcement Records Technician/Sr Records Technician (Flex position)
COUNTY OF LAKE, CA Lake County, California, United States
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications LAW ENFORCEMENT RECORDS TECHNICIAN Licensing and Certifications: Possession of, or ability to obtain, a valid California driver’s license. Education and Experience: One (1) year of full-time office support work experience in a position having substantial public contact. Additional directly related education and/or experience may be substituted. LAW ENFORCEMENT RECORDS TECHNICIAN SENIOR Licensing and Certifications: Possession of, or ability to obtain, a valid California driver’s license. Education and Experience: Two (2) years of full-time office and law enforcement support work experience in a position comparable to that of a Law Enforcement Records Technician with the County of Lake. Training in the operation and use of the CLETS terminal is required for positions in the sheriff’s department. Additional directly related education and/or experience may be substituted. Full Job Description LAW ENFORCEMENT RECORDS TECHNICIAN DEFINITION Under general supervision, learns to perform a variety of office assistance and law enforcement support duties; maintains confidential and public department records and reports; learns to enter law enforcement related data into computerized systems; may maintain crime index and case files; collects and processes monies and maintain receipt records; learns to process warrants; responds to information requests from the public; may monitor and check-in visitors at the Lake County Jail facility; conducts inventories; performs general office support assignments; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry and first working level in the Law Enforcement Records Technician class series. Incumbents learn to maintain department records and reports. Law Enforcement Records Technician incumbents perform many assignments in a training and learning capacity. When an incumbent becomes familiar with Department records and computer systems and department policies, as well as demonstrates good sustained work performance, incumbents may be promoted to the Law Enforcement Records Technician, Senior. SUPERVISION RECEIVED AND EXERCISED Reports to a variety of supervisory or management positions depending upon the department or program area where assigned. This is not a supervisory class. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Receives and processes a variety of law enforcement information and/or reports and enters information into computer systems, ensuring accuracy. Maintains and updates case files. Transcribes information and prepares reports for sworn officers and/or others, as needed. Receives a variety of public information requests, providing information, and/or routing requests to other appropriate department staff. Distributes reports to other law enforcement agencies. Reviews data requests and retrieves information from various databases. Verifies the proper recording of documents. Use considerable discretion in determining the priority of responses to requests and transferring data to other agencies. Performs a variety of office, administrative, and general support assignments. Compiles mandated state and federal statistics on a regular basis, as required. May prepare insurance company reports as requested by the public. May collect/process monies and maintain receipt records. May maintain and update crime index logs. May fulfill background information requests and maintain files for other law enforcement and public agencies. May operate the CLETS system to enter and access information. May contact other appropriate law enforcement agencies pertaining to warrants, disposition of charges, and extradition of prisoners. May check-in legal, professional, and family visitors at the correctional facility, as well as individuals turning themselves in for jail time. May escort visitors to appropriate locations within the correctional facility. May index, select, cross-reference, and arrange records, documents, and correspondence in a variety of files and computerized information systems. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Correct English grammar, usage, and spelling. Modern office methods and procedures. Proper telephone techniques and procedures Ability to: Learn the operating policies, procedures, and functions of the department to which assigned. Learn the laws, codes, rules, and regulations related to law enforcement records and reports. Learn to operate computerized systems and teletype equipment. Use sound judgment in handling sensitive material. Understand and follow oral and written directions. Read, analyze, and interpret laws, codes, rules, and regulations impacting maintenance and release of information in law enforcement records. Evaluate situations and respond appropriately. Use a computer keyboard to enter and extract a variety of data and information. Perform a variety of administrative, general, and office support work. Deal tactfully and courteously with the public and other staff. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients. Licensing and Certifications: Possession of, or ability to obtain, a valid California driver’s license. Education and Experience: One (1) year of full-time office support work experience in a position having substantial public contact. Additional directly related education and/or experience may be substituted. LAW ENFORCEMENT RECORDS TECHNICIAN, SENIOR DEFINITION Under general supervision, performs a variety of office assistance and law enforcement support duties; maintains confidential and public department records and reports; enters law enforcement related data into computerized systems; may maintain crime index and case files; responds to information requests from the public; collects and processes monies and maintain receipt records; may process warrants; may monitor and check-in visitors at the Lake County Jail facility; conducts inventories; performs general office support assignments; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the senior working level in the Law Enforcement Records Technician class series. Incumbents maintain a variety of department records and reports. This class is distinguished from Law Enforcement Records Technician by the fact that incumbents at this level are more experienced and work with minimal guidance and supervision. Incumbents in the Law Enforcement Records Technician, Senior class may provide lead direction and work coordination for other staff. SUPERVISION RECEIVED AND EXERCISED Reports to a variety of supervisory or management positions, depending upon the department or program area where assigned. May provide lead direction and work coordination for other staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Receives and processes a variety of law enforcement information and/or reports, and enters information into a computer system, ensuring accuracy. Maintains and updates case files. Transcribes information and prepares reports for sworn officers and/or others, as needed. Compiles mandated state and federal statistics on a regular basis as required. Receives a variety of public information requests, providing information, and/or routing requests to other appropriate department staff. Distributes reports to other law enforcement agencies. Reviews data requests and retrieves information from various databases. Verifies the proper recording of documents. Use considerable discretion in determining the priority of responses to requests and transferring data to other agencies. Performs a variety of office, administrative, and general support assignments. May prepare insurance company reports as requested by the public. May collect and process monies and maintain receipt records. May maintain and update crime index logs. May fulfill background information requests and maintains files for other law enforcement and public agencies. May operate the CLETS system to enter and access information. May contact other appropriate law enforcement agencies pertaining to warrants, disposition of charges, and extradition of prisoners. May check-in legal, professional, and family visitors at the Lake County corrections facility, as well as individuals turning themselves in for jail time, escorting visitors to appropriate locations within the facility. May index, select, cross-reference, and arrange records, documents, and correspondence in a variety of files and computerized information systems. May provide lead direction and work coordination for other staff Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Correct English grammar, usage, and spelling. Modern office methods and procedures. Proper telephone techniques and procedures. Operating policies, procedures, and functions of the department to which assigned. Laws, codes, and regulations related to law enforcement records and reports and the confidentiality of information. Law enforcement terminology. Ability to: Operate computerized systems and teletype equipment. Use sound judgment in handling sensitive and confidential material. Understand and follow oral and written directions. Prepare and maintain accurate records. Read, analyze, and interpret laws, codes, rules, and regulations impacting records processing and release of information. Evaluate situations and respond appropriately. Use a computer keyboard to enter and extract a variety of data and information. Perform a variety of administrative, general, and office support work with minimal guidance and supervision. Deal tactfully and courteously with the public and other staff. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients. Licensing and Certifications: Possession of, or ability to obtain, a valid California driver’s license. Education and Experience: Two (2) years of full-time office and law enforcement support work experience in a position comparable to that of a Law Enforcement Records Technician with the County of Lake. Training in the operation and use of the CLETS terminal is required for positions in the sheriff’s department. Additional directly related education and/or experience may be substituted. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Incumbents may also be subject to clients or members of the public afflicted with behavioral disorders or who are under emotionally stressful conditions. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. Incumbents must be willing to respond to emergency situations during off-hours and work beyond normal working hours, including weekends and holidays. Positions in this class may require local and statewide travel as necessary. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,000 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 7/13/2022 5:00 PM Pacific
Jun 28, 2022
Full Time
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications LAW ENFORCEMENT RECORDS TECHNICIAN Licensing and Certifications: Possession of, or ability to obtain, a valid California driver’s license. Education and Experience: One (1) year of full-time office support work experience in a position having substantial public contact. Additional directly related education and/or experience may be substituted. LAW ENFORCEMENT RECORDS TECHNICIAN SENIOR Licensing and Certifications: Possession of, or ability to obtain, a valid California driver’s license. Education and Experience: Two (2) years of full-time office and law enforcement support work experience in a position comparable to that of a Law Enforcement Records Technician with the County of Lake. Training in the operation and use of the CLETS terminal is required for positions in the sheriff’s department. Additional directly related education and/or experience may be substituted. Full Job Description LAW ENFORCEMENT RECORDS TECHNICIAN DEFINITION Under general supervision, learns to perform a variety of office assistance and law enforcement support duties; maintains confidential and public department records and reports; learns to enter law enforcement related data into computerized systems; may maintain crime index and case files; collects and processes monies and maintain receipt records; learns to process warrants; responds to information requests from the public; may monitor and check-in visitors at the Lake County Jail facility; conducts inventories; performs general office support assignments; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry and first working level in the Law Enforcement Records Technician class series. Incumbents learn to maintain department records and reports. Law Enforcement Records Technician incumbents perform many assignments in a training and learning capacity. When an incumbent becomes familiar with Department records and computer systems and department policies, as well as demonstrates good sustained work performance, incumbents may be promoted to the Law Enforcement Records Technician, Senior. SUPERVISION RECEIVED AND EXERCISED Reports to a variety of supervisory or management positions depending upon the department or program area where assigned. This is not a supervisory class. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Receives and processes a variety of law enforcement information and/or reports and enters information into computer systems, ensuring accuracy. Maintains and updates case files. Transcribes information and prepares reports for sworn officers and/or others, as needed. Receives a variety of public information requests, providing information, and/or routing requests to other appropriate department staff. Distributes reports to other law enforcement agencies. Reviews data requests and retrieves information from various databases. Verifies the proper recording of documents. Use considerable discretion in determining the priority of responses to requests and transferring data to other agencies. Performs a variety of office, administrative, and general support assignments. Compiles mandated state and federal statistics on a regular basis, as required. May prepare insurance company reports as requested by the public. May collect/process monies and maintain receipt records. May maintain and update crime index logs. May fulfill background information requests and maintain files for other law enforcement and public agencies. May operate the CLETS system to enter and access information. May contact other appropriate law enforcement agencies pertaining to warrants, disposition of charges, and extradition of prisoners. May check-in legal, professional, and family visitors at the correctional facility, as well as individuals turning themselves in for jail time. May escort visitors to appropriate locations within the correctional facility. May index, select, cross-reference, and arrange records, documents, and correspondence in a variety of files and computerized information systems. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Correct English grammar, usage, and spelling. Modern office methods and procedures. Proper telephone techniques and procedures Ability to: Learn the operating policies, procedures, and functions of the department to which assigned. Learn the laws, codes, rules, and regulations related to law enforcement records and reports. Learn to operate computerized systems and teletype equipment. Use sound judgment in handling sensitive material. Understand and follow oral and written directions. Read, analyze, and interpret laws, codes, rules, and regulations impacting maintenance and release of information in law enforcement records. Evaluate situations and respond appropriately. Use a computer keyboard to enter and extract a variety of data and information. Perform a variety of administrative, general, and office support work. Deal tactfully and courteously with the public and other staff. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients. Licensing and Certifications: Possession of, or ability to obtain, a valid California driver’s license. Education and Experience: One (1) year of full-time office support work experience in a position having substantial public contact. Additional directly related education and/or experience may be substituted. LAW ENFORCEMENT RECORDS TECHNICIAN, SENIOR DEFINITION Under general supervision, performs a variety of office assistance and law enforcement support duties; maintains confidential and public department records and reports; enters law enforcement related data into computerized systems; may maintain crime index and case files; responds to information requests from the public; collects and processes monies and maintain receipt records; may process warrants; may monitor and check-in visitors at the Lake County Jail facility; conducts inventories; performs general office support assignments; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the senior working level in the Law Enforcement Records Technician class series. Incumbents maintain a variety of department records and reports. This class is distinguished from Law Enforcement Records Technician by the fact that incumbents at this level are more experienced and work with minimal guidance and supervision. Incumbents in the Law Enforcement Records Technician, Senior class may provide lead direction and work coordination for other staff. SUPERVISION RECEIVED AND EXERCISED Reports to a variety of supervisory or management positions, depending upon the department or program area where assigned. May provide lead direction and work coordination for other staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Receives and processes a variety of law enforcement information and/or reports, and enters information into a computer system, ensuring accuracy. Maintains and updates case files. Transcribes information and prepares reports for sworn officers and/or others, as needed. Compiles mandated state and federal statistics on a regular basis as required. Receives a variety of public information requests, providing information, and/or routing requests to other appropriate department staff. Distributes reports to other law enforcement agencies. Reviews data requests and retrieves information from various databases. Verifies the proper recording of documents. Use considerable discretion in determining the priority of responses to requests and transferring data to other agencies. Performs a variety of office, administrative, and general support assignments. May prepare insurance company reports as requested by the public. May collect and process monies and maintain receipt records. May maintain and update crime index logs. May fulfill background information requests and maintains files for other law enforcement and public agencies. May operate the CLETS system to enter and access information. May contact other appropriate law enforcement agencies pertaining to warrants, disposition of charges, and extradition of prisoners. May check-in legal, professional, and family visitors at the Lake County corrections facility, as well as individuals turning themselves in for jail time, escorting visitors to appropriate locations within the facility. May index, select, cross-reference, and arrange records, documents, and correspondence in a variety of files and computerized information systems. May provide lead direction and work coordination for other staff Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Correct English grammar, usage, and spelling. Modern office methods and procedures. Proper telephone techniques and procedures. Operating policies, procedures, and functions of the department to which assigned. Laws, codes, and regulations related to law enforcement records and reports and the confidentiality of information. Law enforcement terminology. Ability to: Operate computerized systems and teletype equipment. Use sound judgment in handling sensitive and confidential material. Understand and follow oral and written directions. Prepare and maintain accurate records. Read, analyze, and interpret laws, codes, rules, and regulations impacting records processing and release of information. Evaluate situations and respond appropriately. Use a computer keyboard to enter and extract a variety of data and information. Perform a variety of administrative, general, and office support work with minimal guidance and supervision. Deal tactfully and courteously with the public and other staff. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients. Licensing and Certifications: Possession of, or ability to obtain, a valid California driver’s license. Education and Experience: Two (2) years of full-time office and law enforcement support work experience in a position comparable to that of a Law Enforcement Records Technician with the County of Lake. Training in the operation and use of the CLETS terminal is required for positions in the sheriff’s department. Additional directly related education and/or experience may be substituted. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Incumbents may also be subject to clients or members of the public afflicted with behavioral disorders or who are under emotionally stressful conditions. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. Incumbents must be willing to respond to emergency situations during off-hours and work beyond normal working hours, including weekends and holidays. Positions in this class may require local and statewide travel as necessary. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,000 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 7/13/2022 5:00 PM Pacific
City of Hesperia
Information Systems Technician
CITY OF HESPERIA, CA Hesperia, California, United States
AS-22-06-034 City of Hesperia Open/Competitive Opportunity INFORMATION SYSTEMS TECHNICIAN $5,094 - $6,210 * per month *Salary effective July 2, 2022 FINAL FILING DATE: WEDNESDAY, JUNE 29, 2022 at 5:30 p.m. Duties: The Information Systems Technician is a Non-Represented position that provides technical assistance, training, and support in IT hardware and software. Administrative duties include work order response, routing, and maintaining the City’s technology asset inventory. The Information Systems Technician should possess problem-solving and critical thinking skills, the ability to work well under pressure, communicate and provide a high level of customer service effectively. This position provides support as needed during public meetings. The incumbent should have the ability to perform other related and peripheral duties as necessary and participate in the City’s adjusted workweek schedule. Qualifications: The ideal candidate will possess the equivalent of two (2) years related experience with relevant computer systems and/or working with personal computers in a time-critical environment, data processing and providing support in an office environment; and a High School diploma or GED. An Associate’s degree with coursework in computer science, information systems, or a related field is desirable. A combination of education and certifications may be considered in lieu of experience. License/Certificate: Possession of, or ability to obtain, a valid Class ‘C’ California driver’s license. CompTIA A+ certification is highly desired. Please visit the Employment page at http://www.cityofhesperia.us/660/Job-Classifications to view full job description and expanded list of qualifications. Fringe Benefits: • Prior Public Service-CalPERS Formula 2.7% @ 55 (Employee contributes 8% (employee cost) and 1% (cost sharing) of annual salary) • CalPERS Pension Reform Formula 2% @ 62 (Employee contributes 6.75% (normal cost) of annual salary) • Health Benefits - up to $1,450 per month toward medical, dental and vision insurance (*effective July 2022 for August 2022 premiums) • City paid o Employee Only Premium for Dental Insurance o Employee Only Premium for Vision Insurance o Life Insurance (one times annual salary) • Short-Term and Long-Term Disability Insurance participation required • Vacation (80 hours accrued during first year) • 12 paid holidays • Sick leave (96 hours per year) • 401 (a) Deferred Compensation Plan (1% of salary - City paid) • 457 (b) Deferred Compensation Program available • IRS 125 Plan Flexible Spending Accounts available • Employee Assistance Program available • Tuition Reimbursement Program (Up to $3,000 a fiscal year available for eligible employees). • The City does not participate in the Social Security program, except for the mandatory 1.45% Medicare Contribution To Apply: Interested applicants are required to submit a completed City application using the online employment application system. This application can be accessed from the City’s website at www.cityofhesperia.us. City of Hesperia * 9700 Seventh Avenue * Hesperia, CA 92345 * (760) 947-1100 * hr@cityofhesperia.us
Jun 28, 2022
AS-22-06-034 City of Hesperia Open/Competitive Opportunity INFORMATION SYSTEMS TECHNICIAN $5,094 - $6,210 * per month *Salary effective July 2, 2022 FINAL FILING DATE: WEDNESDAY, JUNE 29, 2022 at 5:30 p.m. Duties: The Information Systems Technician is a Non-Represented position that provides technical assistance, training, and support in IT hardware and software. Administrative duties include work order response, routing, and maintaining the City’s technology asset inventory. The Information Systems Technician should possess problem-solving and critical thinking skills, the ability to work well under pressure, communicate and provide a high level of customer service effectively. This position provides support as needed during public meetings. The incumbent should have the ability to perform other related and peripheral duties as necessary and participate in the City’s adjusted workweek schedule. Qualifications: The ideal candidate will possess the equivalent of two (2) years related experience with relevant computer systems and/or working with personal computers in a time-critical environment, data processing and providing support in an office environment; and a High School diploma or GED. An Associate’s degree with coursework in computer science, information systems, or a related field is desirable. A combination of education and certifications may be considered in lieu of experience. License/Certificate: Possession of, or ability to obtain, a valid Class ‘C’ California driver’s license. CompTIA A+ certification is highly desired. Please visit the Employment page at http://www.cityofhesperia.us/660/Job-Classifications to view full job description and expanded list of qualifications. Fringe Benefits: • Prior Public Service-CalPERS Formula 2.7% @ 55 (Employee contributes 8% (employee cost) and 1% (cost sharing) of annual salary) • CalPERS Pension Reform Formula 2% @ 62 (Employee contributes 6.75% (normal cost) of annual salary) • Health Benefits - up to $1,450 per month toward medical, dental and vision insurance (*effective July 2022 for August 2022 premiums) • City paid o Employee Only Premium for Dental Insurance o Employee Only Premium for Vision Insurance o Life Insurance (one times annual salary) • Short-Term and Long-Term Disability Insurance participation required • Vacation (80 hours accrued during first year) • 12 paid holidays • Sick leave (96 hours per year) • 401 (a) Deferred Compensation Plan (1% of salary - City paid) • 457 (b) Deferred Compensation Program available • IRS 125 Plan Flexible Spending Accounts available • Employee Assistance Program available • Tuition Reimbursement Program (Up to $3,000 a fiscal year available for eligible employees). • The City does not participate in the Social Security program, except for the mandatory 1.45% Medicare Contribution To Apply: Interested applicants are required to submit a completed City application using the online employment application system. This application can be accessed from the City’s website at www.cityofhesperia.us. City of Hesperia * 9700 Seventh Avenue * Hesperia, CA 92345 * (760) 947-1100 * hr@cityofhesperia.us
Maricopa County Office of Enterprise Technology
Public Safety/RF Technician
Maricopa County Office of Enterprise Technology Phoenix, Arizona, United States
Position Overview About the Position Are you the type of person that likes to work on the electronics components in vehicles? Do you have a passion for installing state-of-the-art equipment? If you have experience installing electronics or as a vehicle technician, we have an opportunity for you to positively impact the residents of Maricopa County as a Public Safety/RF Technician. As a Public Safety/RF Technician, you will be using your skills to help install modern electronics in County public safety vehicles. This is a critical position to help ensure the County's public safety officers can always stay in constant communication, especially when an emergency is involved. Become a vital member of our team and apply today! About the Office of Enterprise Technology (OET) Are you looking for a career in a dynamic organization that embraces a can-do spirit? Look no further than Maricopa County OET! We are a team that prides itself on leveraging technology to create digital transformations. We look for ways to bring about innovative solutions while providing top-notch customer service. Apply today and become part of the team that makes a lasting impact on the future of technology at Maricopa County. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications. Education High school diploma or GED Experience Three years of experience in electronics, which includes diagnosis, repair, or hands-on experience installing mobile radios or other electronic systems in vehicles OR Post-secondary education in Electronics Wireless Communications Technologies may substitute for the required experience on a year-for-year basis. Other Requirements Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire Our Preferred Candidate has Associate degree in Telecommunications Technology or a related field Basic metal fabrication or welding (MIG, TIG) experience Mobile Electronics Certified Professional (MECP) or FCC General Radio Telephone Operator's license or equivalent Essential Job Tasks The tasks listed are a representation and not an all-inclusive list of essential job tasks for this position. Performs new installations and change-outs of mobile two-way radios and mobile data terminals within various types of vehicles, including but not limited to mounting required antennas outside the vehicle, running required wiring within the vehicle, mounting radios within the vehicle, and testing all radios and data terminals for continuity prior to finishing the task Requests approval of changes to standard installation process and records documentation Documents completed work, updates parts and asset inventory used in installation efforts within the department-maintained electronic database Uses volt meters and other measuring devices to find and fix the radio installation problem Responds appropriately to on-site customers with repair requests requiring immediate attention Performs routine maintenance; modifies, troubleshoots, aligns, and repairs equipment installed on public safety vehicles, including lights, sirens, and two-way radios Works with Public Safety/RF engineers, other team members, or alone to complete the installation of base station radios and associated equipment and cabling at remote communication sites throughout the County Provides ground-level assistance to senior technicians, field engineers, and other team members to assist with the installation and repair of communications-related equipment Working Conditions Must be able to lift 50 pounds floor to waist, 25 pounds waist to shoulder, lift 25 pounds shoulder to overhead. Must have the ability to carry 25 pounds at a distance of 100 feet and push/pull 25 pounds at a distance of 100 feet. Work is constantly performed in a garage equipped with swamp coolers, fans, and heaters. Selection Procedure The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Closing Date/Time: 7/6/2022 11:59 PM Arizona
Jun 28, 2022
Full Time
Position Overview About the Position Are you the type of person that likes to work on the electronics components in vehicles? Do you have a passion for installing state-of-the-art equipment? If you have experience installing electronics or as a vehicle technician, we have an opportunity for you to positively impact the residents of Maricopa County as a Public Safety/RF Technician. As a Public Safety/RF Technician, you will be using your skills to help install modern electronics in County public safety vehicles. This is a critical position to help ensure the County's public safety officers can always stay in constant communication, especially when an emergency is involved. Become a vital member of our team and apply today! About the Office of Enterprise Technology (OET) Are you looking for a career in a dynamic organization that embraces a can-do spirit? Look no further than Maricopa County OET! We are a team that prides itself on leveraging technology to create digital transformations. We look for ways to bring about innovative solutions while providing top-notch customer service. Apply today and become part of the team that makes a lasting impact on the future of technology at Maricopa County. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications. Education High school diploma or GED Experience Three years of experience in electronics, which includes diagnosis, repair, or hands-on experience installing mobile radios or other electronic systems in vehicles OR Post-secondary education in Electronics Wireless Communications Technologies may substitute for the required experience on a year-for-year basis. Other Requirements Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire Our Preferred Candidate has Associate degree in Telecommunications Technology or a related field Basic metal fabrication or welding (MIG, TIG) experience Mobile Electronics Certified Professional (MECP) or FCC General Radio Telephone Operator's license or equivalent Essential Job Tasks The tasks listed are a representation and not an all-inclusive list of essential job tasks for this position. Performs new installations and change-outs of mobile two-way radios and mobile data terminals within various types of vehicles, including but not limited to mounting required antennas outside the vehicle, running required wiring within the vehicle, mounting radios within the vehicle, and testing all radios and data terminals for continuity prior to finishing the task Requests approval of changes to standard installation process and records documentation Documents completed work, updates parts and asset inventory used in installation efforts within the department-maintained electronic database Uses volt meters and other measuring devices to find and fix the radio installation problem Responds appropriately to on-site customers with repair requests requiring immediate attention Performs routine maintenance; modifies, troubleshoots, aligns, and repairs equipment installed on public safety vehicles, including lights, sirens, and two-way radios Works with Public Safety/RF engineers, other team members, or alone to complete the installation of base station radios and associated equipment and cabling at remote communication sites throughout the County Provides ground-level assistance to senior technicians, field engineers, and other team members to assist with the installation and repair of communications-related equipment Working Conditions Must be able to lift 50 pounds floor to waist, 25 pounds waist to shoulder, lift 25 pounds shoulder to overhead. Must have the ability to carry 25 pounds at a distance of 100 feet and push/pull 25 pounds at a distance of 100 feet. Work is constantly performed in a garage equipped with swamp coolers, fans, and heaters. Selection Procedure The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Closing Date/Time: 7/6/2022 11:59 PM Arizona
City of Portland
Information Systems Technical Analyst II-Generalist
City of Portland, Oregon Portland, Oregon, United States
The Position This recruitment will be used to fill open positions in BTS for the Call Center/Help Desk, and a limited duration position in the Telecom Support team (p ersons appointed to limited term positions will be designated as regular or temporary employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources.) . There may be future positions in the Desktop Support Team and this list may be utilized to fill future vacancies. Applicants who qualify for the list may also be considered for other ISTA II positions that become available the Bureau of Technology Services. All positions will require some onsite work. The ISTA II typically maintains beyond entry level support of City technology systems and have a minimum of two years of practical experience. The position may have a college degree and/or technical certifications such as CompTIA A+, Microsoft Certified Professional (MCP), HDI Support Center Analyst, or other vendor certifications. Candidates with Telecommunications specific training or experience are preferred but this is not a requirement to apply. What you would get to do: Call Center ( done remotely via phone and remote access tools): Take calls from customers and help them resolve technical problems. Install various software Troubleshoot technical issues on a variety of desktop technologies including printers, scanners, tablets, mobile phones, etc. Provide user account administration via Active Directory tools, as well as documenting issues and resolutions in a service management system. Telecom Support responsibilities: Provide Telecom Helpdesk services. Provision telecom services. Manage telephony moves and changes for end users. Manage customer billing, development of user training documentation, process documentation, and manage customer relations under the guidance of senior support staff. Potential future vacancies in Desktop Support (primarily done on site): Build, configure, deploy, and set up computers. Install various software. Troubleshoot technical issues on a variety of desktop technologies including printers, scanners, tablets, mobile phones, etc. Conduct research, collect & analyze data, and perform miscellaneous duties and small projects as assigned. This classification is represented by the Professional and Technical Employees (PTE) To view this labor agreement, please go to https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements and click on the appropriate link. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing syst emic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. COVID-19 Vaccine Requirement As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by date of hire. You may request an exception , for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered. Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID. In the future, current positions classified as "full-time remote" will: 1) become a remote/onsite mix or 2) revert to full-time at a city work location. To Qualify The following minimum qualifications are required for this position: Knowledge of principles and practices of computer science and information systems, including personal computers and laptops. Experience with at least one computer operating system and the ability to install, configure, update and troubleshoot at least one current operating system. Experience with customer service techniques as well as the ability to determine and understand customer's issues and attempt to manage/defuse the situation. Ability to prepare technical documentation and training materials for assigned area(s). Ability to independently perform troubleshooting and analysis to find solutions to problems, and escalate complex problems following established processes. Ability to work collaboratively in a team environment, and maintain effective working relationships. Applicants must also possess: Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by date of hire. Ability to successfully pass an in-depth background investigation The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and cover letter, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation for required certifications may be required prior to the establishment of the eligible list and/or final selection. ** PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Activity Schedule: Job Posting closes: 7/11/2022 Applications Reviewed: Week of 7/18/2022 Eligible List / Notices Generated: week of 7/25/22 Selection: week of 8/1/2022 Job Offer: August *Timeline is approximate and subject to change. Applicant Instructions Applicants must submit a professional résumé and cover letter online specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Your cover letter should include details describing your education, training, certification and/or experience, and where obtained which clearly reflects your qualifications and ability to meet the minimum requirements listed in the "To Qualify" section of this announcement. Your résumé should support the details described in the cover letter. Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. If you are requesting Veterans' Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Do not attach documents not requested. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted. Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: I f you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland offers "How to Apply Classes" that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates : https://www.portland.gov/bhr/events . Questions? Karen Ehn, Senior Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov An Equal Opportunity Employer Closing Date/Time: 7/11/2022 11:59 PM Pacific
Jun 28, 2022
Full Time
The Position This recruitment will be used to fill open positions in BTS for the Call Center/Help Desk, and a limited duration position in the Telecom Support team (p ersons appointed to limited term positions will be designated as regular or temporary employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources.) . There may be future positions in the Desktop Support Team and this list may be utilized to fill future vacancies. Applicants who qualify for the list may also be considered for other ISTA II positions that become available the Bureau of Technology Services. All positions will require some onsite work. The ISTA II typically maintains beyond entry level support of City technology systems and have a minimum of two years of practical experience. The position may have a college degree and/or technical certifications such as CompTIA A+, Microsoft Certified Professional (MCP), HDI Support Center Analyst, or other vendor certifications. Candidates with Telecommunications specific training or experience are preferred but this is not a requirement to apply. What you would get to do: Call Center ( done remotely via phone and remote access tools): Take calls from customers and help them resolve technical problems. Install various software Troubleshoot technical issues on a variety of desktop technologies including printers, scanners, tablets, mobile phones, etc. Provide user account administration via Active Directory tools, as well as documenting issues and resolutions in a service management system. Telecom Support responsibilities: Provide Telecom Helpdesk services. Provision telecom services. Manage telephony moves and changes for end users. Manage customer billing, development of user training documentation, process documentation, and manage customer relations under the guidance of senior support staff. Potential future vacancies in Desktop Support (primarily done on site): Build, configure, deploy, and set up computers. Install various software. Troubleshoot technical issues on a variety of desktop technologies including printers, scanners, tablets, mobile phones, etc. Conduct research, collect & analyze data, and perform miscellaneous duties and small projects as assigned. This classification is represented by the Professional and Technical Employees (PTE) To view this labor agreement, please go to https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements and click on the appropriate link. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing syst emic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. COVID-19 Vaccine Requirement As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by date of hire. You may request an exception , for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered. Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID. In the future, current positions classified as "full-time remote" will: 1) become a remote/onsite mix or 2) revert to full-time at a city work location. To Qualify The following minimum qualifications are required for this position: Knowledge of principles and practices of computer science and information systems, including personal computers and laptops. Experience with at least one computer operating system and the ability to install, configure, update and troubleshoot at least one current operating system. Experience with customer service techniques as well as the ability to determine and understand customer's issues and attempt to manage/defuse the situation. Ability to prepare technical documentation and training materials for assigned area(s). Ability to independently perform troubleshooting and analysis to find solutions to problems, and escalate complex problems following established processes. Ability to work collaboratively in a team environment, and maintain effective working relationships. Applicants must also possess: Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by date of hire. Ability to successfully pass an in-depth background investigation The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and cover letter, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation for required certifications may be required prior to the establishment of the eligible list and/or final selection. ** PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Activity Schedule: Job Posting closes: 7/11/2022 Applications Reviewed: Week of 7/18/2022 Eligible List / Notices Generated: week of 7/25/22 Selection: week of 8/1/2022 Job Offer: August *Timeline is approximate and subject to change. Applicant Instructions Applicants must submit a professional résumé and cover letter online specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Your cover letter should include details describing your education, training, certification and/or experience, and where obtained which clearly reflects your qualifications and ability to meet the minimum requirements listed in the "To Qualify" section of this announcement. Your résumé should support the details described in the cover letter. Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. If you are requesting Veterans' Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Do not attach documents not requested. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted. Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: I f you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland offers "How to Apply Classes" that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates : https://www.portland.gov/bhr/events . Questions? Karen Ehn, Senior Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov An Equal Opportunity Employer Closing Date/Time: 7/11/2022 11:59 PM Pacific
CSU, Sacramento
Alumni Chapters and Networks Officer (514344)
CSU, Sacramento 6000 J Street, Sacramento, CA 95819, USA
Description: Alumni Chapters and Networks Officer Administrative Analyst/Specialist Exempt II Posting Details Priority Application Deadline (Posting will remain open until filled): Thursday, June 2, 2022, 11:55 pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Assistant Vice President (AVP) of Alumni Relations and the Sacramento State Alumni Association, the Alumni Chapters and Networks Officer, is directly responsible for developing, implementing and administering all aspects of alumni chapters, networks and affinity reunions for our 255,000+ alumni. The incumbent leads the building and strengthening of relationships with alumni, members, volunteers, donors and friends through chapters, networks and affinity reunions in support of Sacramento State. The incumbent's responsibilities include: (1) program leadership, coordination and providing direction to 80+ alumni volunteer leaders related organizational structure, events, activities and programs; (2) recruiting, training, and motivating, these alumni volunteer leaders, including providing redirection as needed; (3) formulating, implementing, and maintaining standard operating policies and procedures; (4) developing and monitoring program budgets and strategic plans; (5) overseeing the development of collateral materials and communications necessary to foster broad alumni engagement; and (6) providing ongoing analysis and evaluation of chapter, network and affinity reunion programs. The Alumni Chapters and Networks Officer will coordinate use of all mediums including print, email, web, online community and social media in promoting these groups and related engagement programs, then track results, prepare reports and present them to the Alumni Board and campus administrators. The incumbent develops and maintains relationships with a wide variety of campus partners, alumni and community members, including the Deans of each college and their Directors of Development. The Alumni Chapters and Networks Officer is also the lead in working with volunteers serving on the Alumni Board of Directors Chapter Engagement Committee, ensuring that discussion is meaningful and leads to program development, volunteer engagement and increased alumni participation. Overall, the Alumni Chapters and Networks Officer supports the goals of Alumni Relations and the mission of the Sacramento State Alumni Association, to connect, engage, and celebrate alumni, students and friends of Sacramento State while building lifelong relationships that support the future of our University. FLSA : Exempt - This position is covered by health benefits, and is exempt (not eligible for overtime compensation according to the Fair Labor Standards Act) CSU Classification Salary Range : $4,693 - $8,489 per month Hiring Range : $4,693 - $6,489 per month, commensurate on candidate's experience, education, skills and training Salary Grade/Range : 3 Recruitment Type : Regular (probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Must be available to work evenings and weekends and on-call responsibilities as needed. Department Information Operating as an interdependent alumni organization, Alumni Relations (a campus department) and the Sacramento State Alumni Association (a 501 (c)(3) non-profit organization), our mission is to connect, engage and celebrate the alumni, students and friends of Sacramento State while building lifelong relationships that support the future of our University. To accomplish this, we engage volunteer leaders through the Alumni Association Board of Directors, Board Committees, and Alumni Chapters and Networks, in encouraging philanthropic support, supporting the mission of the University and overall striving to create an inclusive community of engaged alumni. We are responsible for planning and funding engagement programs, alumni recognition/awards events, mixers, reunions, recent graduate activities, student engagement, and alumni communications. In addition to these engagement opportunities, we award scholarships, manage and maintain the Leslie & Anita Harper Alumni Center, solicit programmatic sponsorships and scholarship donations, and support Alumni Association Membership. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Bachelor's Degree Demonstrated experience coordinating, directing and managing volunteers and volunteer programs. Demonstrated ability to think strategically and creatively in developing and recommending program goals, policies and procedures for assigned segments of the alumni engagement program with minimal supervision. Demonstrated ability to work with volunteers in a non-profit, board structured organization. Experience working with project and/or program budgets. Knowledge of financial recordkeeping and related procedures. Highly developed problem-solving skills, with demonstrated sound judgement in identifying issues, evaluating the situation, interpreting and applying policies and procedures, defining objectives, and formulating a recommended plan of action. Strong interpersonal skills with the ability to interact in an effective and appropriate manner with diverse populations. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Excellent verbal and written communication skills. Excellent organizational and detail-oriented skills to meet deadlines and achieve established goals. Proficiency in policy and process documentation. Ability to work independently and collaboratively. Ability to maintain confidentiality. Ability to assist with event planning and coordination. Demonstrated project management and organizational skills; ability to set priorities and meet deadlines, while balancing multiple projects and maintaining accuracy Ability to compile, write, and present reports Work Schedule Requirements: Ability to work evenings and weekends, as needed. Ability to work off-campus, as needed. Preferred Qualifications Two to four years of progressively responsible experience in a university, not-for-profit, philanthropic or member-based environment, preferably in Alumni Relations, with demonstrated use of technology solutions. Experience using a complex customer relationship management (CRM) database Experience working with fundraising Required Licenses/Certifications N/A Documents Needed to Apply Resume and cover letter. Failure to upload the required documentation will result in disqualification. About Sac State Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: " As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. " As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
Jun 28, 2022
Full Time
Description: Alumni Chapters and Networks Officer Administrative Analyst/Specialist Exempt II Posting Details Priority Application Deadline (Posting will remain open until filled): Thursday, June 2, 2022, 11:55 pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Assistant Vice President (AVP) of Alumni Relations and the Sacramento State Alumni Association, the Alumni Chapters and Networks Officer, is directly responsible for developing, implementing and administering all aspects of alumni chapters, networks and affinity reunions for our 255,000+ alumni. The incumbent leads the building and strengthening of relationships with alumni, members, volunteers, donors and friends through chapters, networks and affinity reunions in support of Sacramento State. The incumbent's responsibilities include: (1) program leadership, coordination and providing direction to 80+ alumni volunteer leaders related organizational structure, events, activities and programs; (2) recruiting, training, and motivating, these alumni volunteer leaders, including providing redirection as needed; (3) formulating, implementing, and maintaining standard operating policies and procedures; (4) developing and monitoring program budgets and strategic plans; (5) overseeing the development of collateral materials and communications necessary to foster broad alumni engagement; and (6) providing ongoing analysis and evaluation of chapter, network and affinity reunion programs. The Alumni Chapters and Networks Officer will coordinate use of all mediums including print, email, web, online community and social media in promoting these groups and related engagement programs, then track results, prepare reports and present them to the Alumni Board and campus administrators. The incumbent develops and maintains relationships with a wide variety of campus partners, alumni and community members, including the Deans of each college and their Directors of Development. The Alumni Chapters and Networks Officer is also the lead in working with volunteers serving on the Alumni Board of Directors Chapter Engagement Committee, ensuring that discussion is meaningful and leads to program development, volunteer engagement and increased alumni participation. Overall, the Alumni Chapters and Networks Officer supports the goals of Alumni Relations and the mission of the Sacramento State Alumni Association, to connect, engage, and celebrate alumni, students and friends of Sacramento State while building lifelong relationships that support the future of our University. FLSA : Exempt - This position is covered by health benefits, and is exempt (not eligible for overtime compensation according to the Fair Labor Standards Act) CSU Classification Salary Range : $4,693 - $8,489 per month Hiring Range : $4,693 - $6,489 per month, commensurate on candidate's experience, education, skills and training Salary Grade/Range : 3 Recruitment Type : Regular (probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Must be available to work evenings and weekends and on-call responsibilities as needed. Department Information Operating as an interdependent alumni organization, Alumni Relations (a campus department) and the Sacramento State Alumni Association (a 501 (c)(3) non-profit organization), our mission is to connect, engage and celebrate the alumni, students and friends of Sacramento State while building lifelong relationships that support the future of our University. To accomplish this, we engage volunteer leaders through the Alumni Association Board of Directors, Board Committees, and Alumni Chapters and Networks, in encouraging philanthropic support, supporting the mission of the University and overall striving to create an inclusive community of engaged alumni. We are responsible for planning and funding engagement programs, alumni recognition/awards events, mixers, reunions, recent graduate activities, student engagement, and alumni communications. In addition to these engagement opportunities, we award scholarships, manage and maintain the Leslie & Anita Harper Alumni Center, solicit programmatic sponsorships and scholarship donations, and support Alumni Association Membership. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Bachelor's Degree Demonstrated experience coordinating, directing and managing volunteers and volunteer programs. Demonstrated ability to think strategically and creatively in developing and recommending program goals, policies and procedures for assigned segments of the alumni engagement program with minimal supervision. Demonstrated ability to work with volunteers in a non-profit, board structured organization. Experience working with project and/or program budgets. Knowledge of financial recordkeeping and related procedures. Highly developed problem-solving skills, with demonstrated sound judgement in identifying issues, evaluating the situation, interpreting and applying policies and procedures, defining objectives, and formulating a recommended plan of action. Strong interpersonal skills with the ability to interact in an effective and appropriate manner with diverse populations. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus Excellent verbal and written communication skills. Excellent organizational and detail-oriented skills to meet deadlines and achieve established goals. Proficiency in policy and process documentation. Ability to work independently and collaboratively. Ability to maintain confidentiality. Ability to assist with event planning and coordination. Demonstrated project management and organizational skills; ability to set priorities and meet deadlines, while balancing multiple projects and maintaining accuracy Ability to compile, write, and present reports Work Schedule Requirements: Ability to work evenings and weekends, as needed. Ability to work off-campus, as needed. Preferred Qualifications Two to four years of progressively responsible experience in a university, not-for-profit, philanthropic or member-based environment, preferably in Alumni Relations, with demonstrated use of technology solutions. Experience using a complex customer relationship management (CRM) database Experience working with fundraising Required Licenses/Certifications N/A Documents Needed to Apply Resume and cover letter. Failure to upload the required documentation will result in disqualification. About Sac State Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: " As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. " As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
San Diego State University
Voice Systems Administrator (Information Technology Consultant - Career) (515823)
San Diego State University 5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary IT Network Infrastructure (ITNI) is responsible for providing network infrastructure to support the university's IT needs. ITNI supports the campus networks and Internet access, including all wired and wireless networking. ITNI provides campus telephone service for faculty and staff, including voice mail, call centers, and other voice services. We install and support campus fiber and copper cable infrastructure for all campus buildings. ITNI supports these services on the main campus, residence halls, IVC, Brawley, and off-site foundation buildings. The Voice Systems Administrator oversees voice systems for the SDSU campus. The ideal candidate will possess the knowledge and experience for proficient supporting, troubleshooting, and programming of current s ystems, such as Mitel MX-One PBX, MiCC call center, CallXpress Voicemail system, and Spok system. The Voice Systems Administrator will support all future campus needs including the migration to a Unified Communications as a Service (UCaaS) system, as well as taking and managing the E911 and ports to jack assignments. The incumbent will also serve as backup Administrator for San Diego State University's Emergency Notification. The Information Technology Division celebrates diverse backgrounds and perspectives. We understand representation is essential to our success, which is why we strive to recruit and retain highly-skilled, compassionate team members. We aim to offer opportunities for advancement and foster an inclusive environment so all are valued and empowered to thrive. Please read more about the IT Division here: https://it.sdsu.edu/about . For information about the Information Technology Division, click here . Full-time, benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is physically located at the SDSU Main Campus in San Diego. Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Specialized Skills Required: Equivalent two years' experience working with an enterprise level PBX or UCaaS solution. Associates Degree in Computer Science or Information Systems or equivalent field experience. Preferred Qualifications Experience with supporting an enterprise network system. Experience supporting enterprise wired and wireless networks. Experience with Alcatel Lucent, Aruba or Cisco solutions. Ability to design, administer, and analyze IP telephony systems on premises and cloud based solutions. Experience supporting and maintaining enterprise level 911 systems. Experience managing and creating ACD and IVR routing rules, menus, users, agent skills, supervisors, hours of operations, teams, queue and other messaging, call recording services, email, chat, and other components of a customer call center platform build. Experience implementing or integrating with CRMs (Salesforce, MS Dynamics and other) and/or Contact Center Solutions preferred. Implementation experience Zoom Phone, Google Voice, or other cloud-based unified communications platforms. Compensation and Benefits Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Starting salary upon appointment is not expected to exceed $5,834 per month. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,372 - $10,792 per month. SDSU Vaccine Policy In accordance with the California State University system wide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. Individuals are considered fully vaccinated for five months after their final dose of a two-dose COVID-19 vaccine or for two months after receiving the only dose of a single-dose vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated. The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on July 13, 2022. To receive full consideration, apply by July 12, 2022. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at mcothron@sdsu.edu. Closing Date/Time: Open until filled
Jun 28, 2022
Full Time
Description: Position Summary IT Network Infrastructure (ITNI) is responsible for providing network infrastructure to support the university's IT needs. ITNI supports the campus networks and Internet access, including all wired and wireless networking. ITNI provides campus telephone service for faculty and staff, including voice mail, call centers, and other voice services. We install and support campus fiber and copper cable infrastructure for all campus buildings. ITNI supports these services on the main campus, residence halls, IVC, Brawley, and off-site foundation buildings. The Voice Systems Administrator oversees voice systems for the SDSU campus. The ideal candidate will possess the knowledge and experience for proficient supporting, troubleshooting, and programming of current s ystems, such as Mitel MX-One PBX, MiCC call center, CallXpress Voicemail system, and Spok system. The Voice Systems Administrator will support all future campus needs including the migration to a Unified Communications as a Service (UCaaS) system, as well as taking and managing the E911 and ports to jack assignments. The incumbent will also serve as backup Administrator for San Diego State University's Emergency Notification. The Information Technology Division celebrates diverse backgrounds and perspectives. We understand representation is essential to our success, which is why we strive to recruit and retain highly-skilled, compassionate team members. We aim to offer opportunities for advancement and foster an inclusive environment so all are valued and empowered to thrive. Please read more about the IT Division here: https://it.sdsu.edu/about . For information about the Information Technology Division, click here . Full-time, benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is physically located at the SDSU Main Campus in San Diego. Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Specialized Skills Required: Equivalent two years' experience working with an enterprise level PBX or UCaaS solution. Associates Degree in Computer Science or Information Systems or equivalent field experience. Preferred Qualifications Experience with supporting an enterprise network system. Experience supporting enterprise wired and wireless networks. Experience with Alcatel Lucent, Aruba or Cisco solutions. Ability to design, administer, and analyze IP telephony systems on premises and cloud based solutions. Experience supporting and maintaining enterprise level 911 systems. Experience managing and creating ACD and IVR routing rules, menus, users, agent skills, supervisors, hours of operations, teams, queue and other messaging, call recording services, email, chat, and other components of a customer call center platform build. Experience implementing or integrating with CRMs (Salesforce, MS Dynamics and other) and/or Contact Center Solutions preferred. Implementation experience Zoom Phone, Google Voice, or other cloud-based unified communications platforms. Compensation and Benefits Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Starting salary upon appointment is not expected to exceed $5,834 per month. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,372 - $10,792 per month. SDSU Vaccine Policy In accordance with the California State University system wide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. Individuals are considered fully vaccinated for five months after their final dose of a two-dose COVID-19 vaccine or for two months after receiving the only dose of a single-dose vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated. The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on July 13, 2022. To receive full consideration, apply by July 12, 2022. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at mcothron@sdsu.edu. Closing Date/Time: Open until filled
City of Austin
Business Intelligence Consultant
City of Austin, TX Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None. Notes to Applicants The Business Intelligence Consultant's ( BIC ) primary responsibility will be to analyze business intelligence (BI) needs, resource tools and techniques, make recommendations, and implement improvements. The BIC will be a vital part of the success of the Operational Review and Analysis ( ORA ) team, which strengthens financial health and customer experience by supporting both billing and payment services with comprehensive BI, process review, and root cause analysis. The successful candidate may be a general technologist or a specialist that meets the preferred qualifications. *Skills assessment may be used to determine selection for interview process after initial applicant review. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $31.62 - $41.11 Hours Monday-Friday 8-5 /Hybrid Schedule Job Close Date 07/11/2022 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, 78723 Preferred Qualifications Preferred Experience: Experience using SQL to query large data sets and optimize query performance. Experience consulting with end users to analyze/refine BI requirements and system capabilities, developing practical solutions, and leading/coordinating implementation. Experience curating data and creating efficient, scalable, and automated data sources to support BI. Experience improving utility meter to cash operations. Experience extracting data from Oracle Customer Care and Billing (CC&B) or other enterprise CIS . Experience with a variety of data systems, IDEs, and BI tools. Experience improving the knowledge and skills of peers and/or junior staff. Experience leading/assisting BI projects in cross-functional teams. Experience uncovering correlation/causation using RCA . Experience using predictive analytical methods. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Yes No * Describe your experience using SQL to query large data sets and optimizing query performance. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Describe your experience consulting with end users to analyze/refine BI requirements and system capabilities, developing practical solutions, and leading/coordinating implementation. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Describe your experience curating data and creating efficient, scalable and automated data sources to support BI. Be sure to include details such as job title/duties, work examples, dates, and employers (Open Ended Question) * Describe your experience improving utility meter to cash operations. Be sure to include details such as job title/duties, work examples, dates, and employers (Open Ended Question) * Describe your experience extracting data from Oracle Customer Care and Billing (CC&B) or other enterprise CIS. Be sure to include details such as job title/duties, work examples, dates, and employers (Open Ended Question) * Describe your experience improving the knowledge and skills of peers and/or junior staff. (Open Ended Question) * Describe your experience leading/assisting BI projects in cross-functional teams. (Open Ended Question) * Describe your experience uncovering correlation/causation using RCA. (Open Ended Question) * If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes No * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No Optional & Required Documents Required Documents Optional Documents
Jun 28, 2022
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None. Notes to Applicants The Business Intelligence Consultant's ( BIC ) primary responsibility will be to analyze business intelligence (BI) needs, resource tools and techniques, make recommendations, and implement improvements. The BIC will be a vital part of the success of the Operational Review and Analysis ( ORA ) team, which strengthens financial health and customer experience by supporting both billing and payment services with comprehensive BI, process review, and root cause analysis. The successful candidate may be a general technologist or a specialist that meets the preferred qualifications. *Skills assessment may be used to determine selection for interview process after initial applicant review. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $31.62 - $41.11 Hours Monday-Friday 8-5 /Hybrid Schedule Job Close Date 07/11/2022 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, 78723 Preferred Qualifications Preferred Experience: Experience using SQL to query large data sets and optimize query performance. Experience consulting with end users to analyze/refine BI requirements and system capabilities, developing practical solutions, and leading/coordinating implementation. Experience curating data and creating efficient, scalable, and automated data sources to support BI. Experience improving utility meter to cash operations. Experience extracting data from Oracle Customer Care and Billing (CC&B) or other enterprise CIS . Experience with a variety of data systems, IDEs, and BI tools. Experience improving the knowledge and skills of peers and/or junior staff. Experience leading/assisting BI projects in cross-functional teams. Experience uncovering correlation/causation using RCA . Experience using predictive analytical methods. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Yes No * Describe your experience using SQL to query large data sets and optimizing query performance. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Describe your experience consulting with end users to analyze/refine BI requirements and system capabilities, developing practical solutions, and leading/coordinating implementation. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Describe your experience curating data and creating efficient, scalable and automated data sources to support BI. Be sure to include details such as job title/duties, work examples, dates, and employers (Open Ended Question) * Describe your experience improving utility meter to cash operations. Be sure to include details such as job title/duties, work examples, dates, and employers (Open Ended Question) * Describe your experience extracting data from Oracle Customer Care and Billing (CC&B) or other enterprise CIS. Be sure to include details such as job title/duties, work examples, dates, and employers (Open Ended Question) * Describe your experience improving the knowledge and skills of peers and/or junior staff. (Open Ended Question) * Describe your experience leading/assisting BI projects in cross-functional teams. (Open Ended Question) * Describe your experience uncovering correlation/causation using RCA. (Open Ended Question) * If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes No * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No Optional & Required Documents Required Documents Optional Documents
County of Santa Clara
Associate IT Business Analyst
SANTA CLARA COUNTY, CA San Jose, California, United States
Under supervision, to provide general analytical support across the organization by understanding key business processes for the purpose of finding ways to help the business improve their operations and save money. - Join a Culture of Growth and Well-Being - IT.sccgov.org Technology Services and Solutions (TSS) is the County of Santa Clara's primary information technology solutions provider. Working with other County departments and local government customers, TSS develops innovative, cost-effective technology solutions that aim to enhance the quality of life for the residents of Santa Clara County. TSS is where technical creativity thrives. Our employees are our most valuable asset, and the success of our organization depends on each one. We believe that happy employees are the most creative and productive, so it's essential that our employees find fulfillment in what they do. To encourage growth, we provide learning and development opportunities. We also understand the significance of work-life balance and offer a hybrid work schedule. This culture of growth and well-being makes TSS a great place to work. Learn more about us by visiting our website . EXAMINATION NOTE: Candidates who meet the employment standards will be invited to take an examination online, the week of August 1st, 2022. Completion of this examination is a pre-requisite to being referred for interview opportunities. COVID-19 Risk Tier - Lower Risk #INDTSS Typical Tasks Participates in meetings with business users to review and discuss issues, workflow problems and potential system needs; Documents business functions and processes; Performs workflow analysis and identifies gaps in functionality; Develops business cases; Assists with creating user stories, use case diagrams, and value stream maps; Assists with the investigation of the root cause analysis process; Participates in research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience: Possession of a Bachelor's degree from an accredited college in Computer Science, Information Technology, Science, Business or a related field. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; and Two (2) years of experience doing business or process analysis. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Knowledge of: General understanding of analytical tools (i.e. value stream diagrams, relationship diagrams, workflow diagrams, swim lane diagrams, use case models, requirements documentation, business cases, etc.); Business analysis principles and practices; General understanding of project management, Systems Development Lifecycle; MS Office Suite Products (Word, Visio, Project, Excel). Ability to: Apply analytical capabilities (planning, problem solving, critical thinking, organization, attention to detail) to resolve complex functional / technical problems; Develop business cases; Document business processes and models; Communicate effectively both verbally and in writing; Produce reports, documentation, research for the purpose of addressing customer needs; Engage with stakeholders and understand and respond to their needs in rapidly changing environments; Maintain effective customer relationships; Effectively manage and prioritize work assignments. Closing Date/Time: 7/17/2022 11:59 PM Pacific
Jun 28, 2022
Full Time
Under supervision, to provide general analytical support across the organization by understanding key business processes for the purpose of finding ways to help the business improve their operations and save money. - Join a Culture of Growth and Well-Being - IT.sccgov.org Technology Services and Solutions (TSS) is the County of Santa Clara's primary information technology solutions provider. Working with other County departments and local government customers, TSS develops innovative, cost-effective technology solutions that aim to enhance the quality of life for the residents of Santa Clara County. TSS is where technical creativity thrives. Our employees are our most valuable asset, and the success of our organization depends on each one. We believe that happy employees are the most creative and productive, so it's essential that our employees find fulfillment in what they do. To encourage growth, we provide learning and development opportunities. We also understand the significance of work-life balance and offer a hybrid work schedule. This culture of growth and well-being makes TSS a great place to work. Learn more about us by visiting our website . EXAMINATION NOTE: Candidates who meet the employment standards will be invited to take an examination online, the week of August 1st, 2022. Completion of this examination is a pre-requisite to being referred for interview opportunities. COVID-19 Risk Tier - Lower Risk #INDTSS Typical Tasks Participates in meetings with business users to review and discuss issues, workflow problems and potential system needs; Documents business functions and processes; Performs workflow analysis and identifies gaps in functionality; Develops business cases; Assists with creating user stories, use case diagrams, and value stream maps; Assists with the investigation of the root cause analysis process; Participates in research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience: Possession of a Bachelor's degree from an accredited college in Computer Science, Information Technology, Science, Business or a related field. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; and Two (2) years of experience doing business or process analysis. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Knowledge of: General understanding of analytical tools (i.e. value stream diagrams, relationship diagrams, workflow diagrams, swim lane diagrams, use case models, requirements documentation, business cases, etc.); Business analysis principles and practices; General understanding of project management, Systems Development Lifecycle; MS Office Suite Products (Word, Visio, Project, Excel). Ability to: Apply analytical capabilities (planning, problem solving, critical thinking, organization, attention to detail) to resolve complex functional / technical problems; Develop business cases; Document business processes and models; Communicate effectively both verbally and in writing; Produce reports, documentation, research for the purpose of addressing customer needs; Engage with stakeholders and understand and respond to their needs in rapidly changing environments; Maintain effective customer relationships; Effectively manage and prioritize work assignments. Closing Date/Time: 7/17/2022 11:59 PM Pacific
City of Culver City
Information Systems Analyst
City of Culver City, CA Culver City, CA, US
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes, unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $235 million. The City provides a full range of municipal services including Fire, Police, Community Development, Public Works, Parks, Recreation, and Community Services, and Transportation. THE POSITION General Duties: Assists in setting technical direction for architecture of City computer, server, network, e-mail, security, database, and web hardware, software, and communications strategy. Provides user support in person, via the telephone or remote access in Help Desk format. This may include support for computer, network, e-mail, security, database, web systems, software, hardware, and communications products. Develops documentation, user manuals, and policy and procedure information. Assists users with software applications, e.g. word documents, spreadsheets, electronic mail, graphics and specialized functional software for City Departmental use. Evaluates, recommends and installs computer hardware and software products; Defines optimal configuration for products. Tests and compares new products. Configures, implements and maintains external connectivity and remote communications to remote services, file servers and clients. Creates limited software applications for City departments, typically involving a relational database with a graphical user interface, following City standards and procedures for software development. Acts as Systems Administrator in evaluating, recommending, setting up, configuring, and documenting server and specialized hardware and software products. Sets-up and maintains infrastructure hardware and monitoring software. Research, test, and compare new products. The Ideal Candidate has: Experience with Microsoft Office 365 administration, Outlook, and Active Sync technology. Understanding of Security practices, spam filtering and web filtering technology. Knowledge of Microsoft desktop and server operating systems, VMware, Office, and related technologies. Familiarity with Cisco wireless access point technology, Firewalls, switches, routers, controllers, and a good understanding of networking. Knowledge of SAN/NAS technologies, and experience in backup and disaster recovery systems. Experience in customer service help desk support, training users, and small project design and development. Minimum Requirements: Training and Experience: Any combination equivalent to the training and experience that could likely provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Professional training plus four (4) years of experience in a similar analyst position. Knowledge of Microsoft client and server operating systems, MS Office, Internet, mail, security, and database software, web, security technology products. College degree in Computer Science is highly desirable. License and Certificates: Possession of MCSE certification and/or security certification relevant to technology installed in the City's technology environment. Possession of a valid California Class C driver's license, if assigned to drive. Work Schedule: This position works a 9/80 schedule within a 24 hour operating City; therefore, this position may be eligible to receive call back pay when required to respond to work during an emergency. About the Department: Overview: The Information Technology Department is responsible for providing centralized automated information processing, communications system and network services to all departments and divisions within the City including Public Safety. Services Provided: The Information Technology Department provides department-specific applications, web and website technology, telephone system, productivity applications, project management, systems planning, design, and programming support for the enhancement of existing systems as well as for development and implementation of new systems. Support services include: system analysis, application development, software and hardware maintenance, training, and office automation as they serve to increase employee productivity. Additionally, the department provides telecommunications support to all departments and divisions. EXAMINATION PROCEDURES Application Review: Apply by 5:00 pm, Monday, July 18, 2022. An initial review of the applications and responses to the supplemental questions will take place during the week of July 18, 2022. Please direct all inquiries to Tiffany Johnson at (310) 253-5641 or tiffany.johnson@culvercity.org . Oral Appraisal Interview: Applicants who are deemed most qualified will be invited to an Oral Appraisal Interview, weighted at 100% (tentatively scheduled during the week of August 8, 2022). Selection Process: The selection process will include the following to determine suitability for the position: Selection Interview Background Investigation, including Live Scan fingerprinting Medical Examination ADDITIONAL INFORMATION The provisions of this job posting do not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job-related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). Proof of COVID-19 Vaccination (all positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment.
Jun 28, 2022
THE CITY Culver City is a Charter City incorporated in 1917, and is a destination filled with outdoor cafes, unique shops and galleries opening onto pedestrian-friendly boulevards. Culver City has a dedicated staff of approximately 700+ employees with an overall operating budget of over $235 million. The City provides a full range of municipal services including Fire, Police, Community Development, Public Works, Parks, Recreation, and Community Services, and Transportation. THE POSITION General Duties: Assists in setting technical direction for architecture of City computer, server, network, e-mail, security, database, and web hardware, software, and communications strategy. Provides user support in person, via the telephone or remote access in Help Desk format. This may include support for computer, network, e-mail, security, database, web systems, software, hardware, and communications products. Develops documentation, user manuals, and policy and procedure information. Assists users with software applications, e.g. word documents, spreadsheets, electronic mail, graphics and specialized functional software for City Departmental use. Evaluates, recommends and installs computer hardware and software products; Defines optimal configuration for products. Tests and compares new products. Configures, implements and maintains external connectivity and remote communications to remote services, file servers and clients. Creates limited software applications for City departments, typically involving a relational database with a graphical user interface, following City standards and procedures for software development. Acts as Systems Administrator in evaluating, recommending, setting up, configuring, and documenting server and specialized hardware and software products. Sets-up and maintains infrastructure hardware and monitoring software. Research, test, and compare new products. The Ideal Candidate has: Experience with Microsoft Office 365 administration, Outlook, and Active Sync technology. Understanding of Security practices, spam filtering and web filtering technology. Knowledge of Microsoft desktop and server operating systems, VMware, Office, and related technologies. Familiarity with Cisco wireless access point technology, Firewalls, switches, routers, controllers, and a good understanding of networking. Knowledge of SAN/NAS technologies, and experience in backup and disaster recovery systems. Experience in customer service help desk support, training users, and small project design and development. Minimum Requirements: Training and Experience: Any combination equivalent to the training and experience that could likely provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Professional training plus four (4) years of experience in a similar analyst position. Knowledge of Microsoft client and server operating systems, MS Office, Internet, mail, security, and database software, web, security technology products. College degree in Computer Science is highly desirable. License and Certificates: Possession of MCSE certification and/or security certification relevant to technology installed in the City's technology environment. Possession of a valid California Class C driver's license, if assigned to drive. Work Schedule: This position works a 9/80 schedule within a 24 hour operating City; therefore, this position may be eligible to receive call back pay when required to respond to work during an emergency. About the Department: Overview: The Information Technology Department is responsible for providing centralized automated information processing, communications system and network services to all departments and divisions within the City including Public Safety. Services Provided: The Information Technology Department provides department-specific applications, web and website technology, telephone system, productivity applications, project management, systems planning, design, and programming support for the enhancement of existing systems as well as for development and implementation of new systems. Support services include: system analysis, application development, software and hardware maintenance, training, and office automation as they serve to increase employee productivity. Additionally, the department provides telecommunications support to all departments and divisions. EXAMINATION PROCEDURES Application Review: Apply by 5:00 pm, Monday, July 18, 2022. An initial review of the applications and responses to the supplemental questions will take place during the week of July 18, 2022. Please direct all inquiries to Tiffany Johnson at (310) 253-5641 or tiffany.johnson@culvercity.org . Oral Appraisal Interview: Applicants who are deemed most qualified will be invited to an Oral Appraisal Interview, weighted at 100% (tentatively scheduled during the week of August 8, 2022). Selection Process: The selection process will include the following to determine suitability for the position: Selection Interview Background Investigation, including Live Scan fingerprinting Medical Examination ADDITIONAL INFORMATION The provisions of this job posting do not constitute a contract, express or implied, and any provisions in this posting may be modified or revoked without notice. Continuation in the examination process and subsequent placement on the eligible list of a person convicted of a crime depends upon the nature of the conviction and the conduct of the applicant subsequent to the offense. Convictions will be evaluated on a job-related basis and will not automatically disqualify someone from further consideration. Equal Opportunity Employer The City of Culver City is an equal opportunity employer and does not discriminate against employees or applicants on the basis of race, sex, age, disability, veteran status, national origin, religion, political affiliation, or sexual orientation/identification. Conditions of Employment: Background/ Reference Check: Upon a conditional job offer, a live scan finger printing must be completed with acceptable results. Your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI). Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Pre-placement medical evaluation including drug screen (select positions). Proof of COVID-19 Vaccination (all positions). E-Verify: Proof of U.S. citizenship, alien residency or authorization to work in the U.S. will be required at time of appointment.
City and County of Denver
EEB Senior IT Systems Administrator - Technology Services
City and County of Denver Denver, Colorado, United States
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. This posting will accept applications until July 10th. Please apply as soon as possible. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About the Infrastructure and Operations Management Division The Infrastructure and Operations Management Division provides the engineering and maintenance of city technology infrastructure, data storage, and converged networks. The team is responsible for planning and implementing new infrastructure as well as ongoing maintenance and enhancements. The Operations team also provides voice system and end user device support, provides 911 Computer Aided Dispatch (CAD) support to Denver 911, and manages communication and voice radio systems management for first responders and other city agencies. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. Technology Services is seeking an experienced Senior IT Systems Administrator to join the team. As a Senior IT Systems Administrator , you will work in the Electronic Engineering Bureau (EEB). The EEB maintains and manages numerous technology systems used by agencies throughout the City and County of Denver. EEB personnel are responsible for supporting 911 Public Safety Radio System, Mobile Computer Terminals, Mobile and Portable radios, Speed Enforcement Radar, and in building amplifiers. In this role, you will also responsible for the administration of various servers and network components in support of the Mobile Computer Terminals, the Radio System, and several other public safety systems. Additionally, as a Senior IT Systems Administrator you can expect to: Create and Maintain SCCM deployments for Police MDT’s Troubleshoot complex 911 Public Safety Radio system server issues Troubleshoot complex MDT software/network issues Design, plan, and configure portions of the Information Technology communications infrastructure, coordinate with the vendor for installation when needed Respond to service desk escalations regarding communication infrastructure in person, remotely, or via phone Maintain electronic and communication systems associated with the delivery of voice, data and video over a system infrastructure Perform communications server administration such as system monitoring, disaster recovery, and software upgrades Confer with user agencies to determine and document future communications requirements Oversee and provide instruction regarding Information Technology communications issues to lower classified Information Technology staff. Coordinate with Metro Region for programming authorizations and ESK updates Perform other duties as assigned or requested About You We are looking for someone with some or all the following skills and experience: Systems Administration experience Ability to manage and repair laptop and tablet computers Experience and understanding of P25 radio systems operations is desired Willingness and ability to assist with troubleshooting communications and computer equipment installed in vehicles Mobile VPN experience We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field. Experience Requirement: Three (3) years of professional Information Technology experience installing, maintaining, and/or modifying application software, operating system and/or network operating system software and associated hardware. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. About Everything Else Job Profile CI1450 IT Systems Administrator Senior To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $78,718.00 - $129,885.00 Starting Pay Based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Jun 28, 2022
Full Time
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. This posting will accept applications until July 10th. Please apply as soon as possible. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About the Infrastructure and Operations Management Division The Infrastructure and Operations Management Division provides the engineering and maintenance of city technology infrastructure, data storage, and converged networks. The team is responsible for planning and implementing new infrastructure as well as ongoing maintenance and enhancements. The Operations team also provides voice system and end user device support, provides 911 Computer Aided Dispatch (CAD) support to Denver 911, and manages communication and voice radio systems management for first responders and other city agencies. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. Technology Services is seeking an experienced Senior IT Systems Administrator to join the team. As a Senior IT Systems Administrator , you will work in the Electronic Engineering Bureau (EEB). The EEB maintains and manages numerous technology systems used by agencies throughout the City and County of Denver. EEB personnel are responsible for supporting 911 Public Safety Radio System, Mobile Computer Terminals, Mobile and Portable radios, Speed Enforcement Radar, and in building amplifiers. In this role, you will also responsible for the administration of various servers and network components in support of the Mobile Computer Terminals, the Radio System, and several other public safety systems. Additionally, as a Senior IT Systems Administrator you can expect to: Create and Maintain SCCM deployments for Police MDT’s Troubleshoot complex 911 Public Safety Radio system server issues Troubleshoot complex MDT software/network issues Design, plan, and configure portions of the Information Technology communications infrastructure, coordinate with the vendor for installation when needed Respond to service desk escalations regarding communication infrastructure in person, remotely, or via phone Maintain electronic and communication systems associated with the delivery of voice, data and video over a system infrastructure Perform communications server administration such as system monitoring, disaster recovery, and software upgrades Confer with user agencies to determine and document future communications requirements Oversee and provide instruction regarding Information Technology communications issues to lower classified Information Technology staff. Coordinate with Metro Region for programming authorizations and ESK updates Perform other duties as assigned or requested About You We are looking for someone with some or all the following skills and experience: Systems Administration experience Ability to manage and repair laptop and tablet computers Experience and understanding of P25 radio systems operations is desired Willingness and ability to assist with troubleshooting communications and computer equipment installed in vehicles Mobile VPN experience We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field. Experience Requirement: Three (3) years of professional Information Technology experience installing, maintaining, and/or modifying application software, operating system and/or network operating system software and associated hardware. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. About Everything Else Job Profile CI1450 IT Systems Administrator Senior To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $78,718.00 - $129,885.00 Starting Pay Based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
City and County of Denver
IT PMO Manager - Project Management Office - Technology Services
City and County of Denver Denver, Colorado, United States
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. This posting will accept applications until July 10th. Please apply as soon as possible. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About the Project Management Office The Project Management Office (PMO) within TS serves city departments and agencies by delivering project support and establishing policies, procedures, financial tracking, and standardized methodologies for efficient and successful delivery of approved projects. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. In Technology Services, our mission is to improve city performance through four basic strategies: reliability, innovation, access, and partnership. As the Project Management Office (PMO) Manager, you will be in a key leadership role that will manage and collaborate with a growing team of experienced and multi-faceted IT Project Managers that provide a range of services to both our internal and external customers. You will also be charged with directing the success of complex, innovative development/infrastructure/implementation projects in a fast-paced technical environment. Additionally, the PMO Manager: Functions as a liaison with senior management, vendors, project managers and other information technology professionals to communicate program strategy, direction, and changes Presents information on portfolio performance and status to department heads, appointed officials and other stakeholders and resolves high level conflicts by making data driven decisions and negotiating with affected senior management Develops, implements, and monitors complex portfolio budgets; allocates shared resources among projects; prepares reports detailing the status of the budget and compliance to requirements as specified by funding sources Manages the overall risk of the department by conducting risk and cost/benefit analysis and devising strategies to mitigate unexpected results before they occur Mentor project managers to deliver repeatable, predictable business value to our customers Continuously improves processes, procedures and standards based on PMO and Technology Services’ needs to make better, faster data driven decisions Creates and administers compliance and performance audits, lessons learned and root cause analysis to identify opportunities for improvement and efficiency throughout the organization Partners with senior management across the City and County of Denver to identify and prioritize technology goals and objectives; develops and maintains the portfolio/project strategy and supporting business cases and drives success though Project and department KPIs About You We are looking for someone with some or all the following skills and experience: Project Management Professional (PMP) Certification highly desired Extraordinary interpersonal skills with the ability to set the tone and personality of a project At least 3 years of experience in project management of small to large IT projects in the areas of Application Development, Data Centers, Networking, Server Management, and telecommunications Strategic Planning and Critical Thinking skills Process Improvement knowledge (ITIL, CSM, Six Sigma, etc.) Experience leading and managing application/system and user testing processes Strong communication and people-management skills, both written and verbal The ability to be collaborative and team-oriented We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Computer Science, Mathematics, Business, or a related field. Experience Requirement: Three (3) years of professional level information technology work. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience About Everything Else Job Profile CI2787 IT Manager To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $105,111.00 - $178,689.00 Starting Pay Based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Jun 28, 2022
Full Time
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. This posting will accept applications until July 10th. Please apply as soon as possible. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About the Project Management Office The Project Management Office (PMO) within TS serves city departments and agencies by delivering project support and establishing policies, procedures, financial tracking, and standardized methodologies for efficient and successful delivery of approved projects. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. In Technology Services, our mission is to improve city performance through four basic strategies: reliability, innovation, access, and partnership. As the Project Management Office (PMO) Manager, you will be in a key leadership role that will manage and collaborate with a growing team of experienced and multi-faceted IT Project Managers that provide a range of services to both our internal and external customers. You will also be charged with directing the success of complex, innovative development/infrastructure/implementation projects in a fast-paced technical environment. Additionally, the PMO Manager: Functions as a liaison with senior management, vendors, project managers and other information technology professionals to communicate program strategy, direction, and changes Presents information on portfolio performance and status to department heads, appointed officials and other stakeholders and resolves high level conflicts by making data driven decisions and negotiating with affected senior management Develops, implements, and monitors complex portfolio budgets; allocates shared resources among projects; prepares reports detailing the status of the budget and compliance to requirements as specified by funding sources Manages the overall risk of the department by conducting risk and cost/benefit analysis and devising strategies to mitigate unexpected results before they occur Mentor project managers to deliver repeatable, predictable business value to our customers Continuously improves processes, procedures and standards based on PMO and Technology Services’ needs to make better, faster data driven decisions Creates and administers compliance and performance audits, lessons learned and root cause analysis to identify opportunities for improvement and efficiency throughout the organization Partners with senior management across the City and County of Denver to identify and prioritize technology goals and objectives; develops and maintains the portfolio/project strategy and supporting business cases and drives success though Project and department KPIs About You We are looking for someone with some or all the following skills and experience: Project Management Professional (PMP) Certification highly desired Extraordinary interpersonal skills with the ability to set the tone and personality of a project At least 3 years of experience in project management of small to large IT projects in the areas of Application Development, Data Centers, Networking, Server Management, and telecommunications Strategic Planning and Critical Thinking skills Process Improvement knowledge (ITIL, CSM, Six Sigma, etc.) Experience leading and managing application/system and user testing processes Strong communication and people-management skills, both written and verbal The ability to be collaborative and team-oriented We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Computer Science, Mathematics, Business, or a related field. Experience Requirement: Three (3) years of professional level information technology work. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience About Everything Else Job Profile CI2787 IT Manager To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $105,111.00 - $178,689.00 Starting Pay Based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
City of Westminster, Colorado
Applications Specialist - Police
Westminster, Colorado Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Applications Specialist - Police is a professional, technical position that assists and reports to the Technical Services Commander who coordinates and supports administration, development, training and implementation of applications administered by the Police Department. CAD|RMS applications impact Fire, EMS, Police, AMO, and Communications operations. CAD|RMS systems are supported by GIS, IT, Emergency Operations, and other City Departments and Divisions. The Applications Specialist - Police works cooperatively with neighboring jurisdictions and other governmental agencies. The Applications Specialist - Police must be able and willing to work with all departments, services and entities. The position is responsible for technical and administrative support of the Department's CAD|RMS environment, GIS applications, interfaces and associated services. The Applications Specialist - Police may create and or maintain complex queries and reports used by end users and supervisory staff for governmental reporting, performance measurement and various other internal information needs. Incumbent will act as a liaison between Information Technology staff, consultants, and vendors to coordinate system upgrades, technical troubleshooting, and testing. The Applications Specialist - Police is also responsible for assuring ongoing application resource availability, reliability and serviceability critical in providing Westminster's emergency services with a well-maintained and sustainable infrastructure. The full salary range for this position is stated above. Starting wages are negotiable and dependent on the qualifications and experience of each individual candidate. The City of Westminster offers a bonus of up to $1,500 per year depending on the employee's fluency in Spanish, Hmong, Laotian and/or American Sign Language (ASL). ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster's purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Police Department, Fire Department and Communications which maintains and enhances the safety and well-being of the community by providing exceptional service. The department continuously strives to meet the needs of the community by constantly focusing on customer service, efficient and effective utilization of resources, safety, innovation, and teamwork. Ever employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communication Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate the ability to lead in technological related settings Communicate technical concepts and technology solutions clearly, concisely, and effectively to users and management Exhibit great attention to detail and a high level of organization Demonstrate knowledge of database report writing and query development using SQL Server Reporting Services and Management Studio Have in-depth knowledge of geographical information systems and geospatial concepts Evaluate complex sets of data and formulate effective plans, procedures, and programs related to the applicable applications Have clear and effective written and verbal communication skills including the ability to make both high-level presentations and detailed technical work plans Read and comprehend technical manuals to install, configure, and troubleshoot computer hardware and software Respond to user requests and concerns in a prompt manner Establish and maintain effective working relationships with City staff, vendors, system users, supervisors, fellow employees, and the general public Handle multiple priorities and work while maintaining control over situations as they develop, and to make pro-active, informed decisions concerning routine operational functions with minimal supervision Display excellent analytical skills, creativity, trouble shooting and problem-solving skills Demonstrate knowledge of Microsoft Office (Word, Excel, Outlook, Access etc.), CAD|RMS software applications and interface software Perform technically demanding tasks independently with minimal direction from the Technical Service Commander Independently assess workload, prioritize and determine appropriate course of action JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Provides system administrator duties for the computer aided dispatch and records management system Coordinates with the Information Technology Department in the ordering of computer software and hardware Must have general PC/computer knowledge outside the vendor's system Coordinates the upgrades and software patches between the vendor and the appropriate Police and Fire Department personnel Acts as a direct liaison with the software vendor for technical assistance and software improvement Troubleshooting problems with the system users and applications Interfacing the CAD/RMS systems with other software systems citywide or other external vendors as needed Coordinating technical troubleshooting, upgrades, and enhancements with IT staff, consultants, and CentralSquare support Auditing systems to ensure data integrity and proactively identify anomalies Establish and maintain effective working relationships with other employees/departments and the public Develop work methods and procedures with initiative and judgment and to use resourcefulness and tact in meeting new problems Working with city or external groups on technology set up needs 2. Assist with the day-to-day administration of the CAD/RMS program, including: Providing training and workshops to general users on system uses Assisting the Communications Administrator and the Support Services Administrator (Records Manager) with CAD/RMS-related initiatives and management Making recommendations on system capabilities to operations to fully leverage the system to provide better service to the citizens of Westminster Provides in-house technical support and training for the software utilized by the Police Department Installs and troubleshoots computer workstations, new software, software upgrades and hardware peripherals including programmable keyboards, cameras and a variety of printers Maintains system file maintenance for security purposes Provides support to the department related to troubleshooting recreational software Upload the latest GIS information into the CAD/RMS system and update existing GIS data layers and assist in creating maps and displays 3. Responsible to effectively communicate both verbally and in writing while providing appropriate public service and interaction, including: Using appropriate oral and written communication with City staff to provide public information and explanation of activities Providing data to consultants and other City staff Maintaining appropriate courtesy while with both internal and external customers Preparing and submitting effective written reports, memos, activity logs, etc., to all levels of the organization 4. Must be able to build and maintain good working relationships with internal and external customers Ensures internal and external customer satisfaction through constant follow up, expedited service and timely communication Provide support to police department data, project or budget analysts and command staff ensuring data integrity and output 5. Present a professional appearance and demeanor 6. Performs work safely, including: Operating City vehicle Maintaining knowledge of laws and regulations related to programs administered Maintaining safe driving record for continued employment 7. Maintains regular and punctual attendance Other Duties and Responsibilities 1. Remain current on emerging technologies that relate to associated applications, systems and hardware Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Graduation from an accredited four-year college or university which includes a majority of coursework in Computer Science, Computer Information Systems (CIS), Management Information Systems (MIS) or a directly related field Three (3) years of experience working in an emergency service environment with high capacity applications that support critical department operations Demonstrated knowledge of relational database design and structure Demonstrated experience in and knowledge of application and data management Working knowledge of modern Police, Fire and EMS practices, procedures, and methods Advanced knowledge and proficiency with Microsoft Word, Outlook, Excel, PowerPoint and Access Excellent human relations skills, excellent analytical skills, good conflict management skills, a strong participative management orientation, and a strong detail and results-oriented style Must possess a valid Colorado Driver License, provide proof of a safe driving record, and maintain a safe driving record for continued employment Ability to obtain a Colorado OSN with Access Level I & II Certification Preferred 1. Specific training and experience using Central Square Technologies or Tri-Tech CAD software Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, and pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional lifting and pushing and/or pulling of up to twenty-five (25) pounds with dollies and carts WORKING CONDITIONS Work is frequently performed indoors and occasionally outdoors under extreme temperatures. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Operates City of Westminster e-mail, copy machine, fax machine, cellular phone, computer, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references criminal history and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be able to pass a law enforcement background check Must be legally entitled to work in the United States Closing Date/Time: 7/11/2022 8:30 AM Mountain
Jun 28, 2022
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Applications Specialist - Police is a professional, technical position that assists and reports to the Technical Services Commander who coordinates and supports administration, development, training and implementation of applications administered by the Police Department. CAD|RMS applications impact Fire, EMS, Police, AMO, and Communications operations. CAD|RMS systems are supported by GIS, IT, Emergency Operations, and other City Departments and Divisions. The Applications Specialist - Police works cooperatively with neighboring jurisdictions and other governmental agencies. The Applications Specialist - Police must be able and willing to work with all departments, services and entities. The position is responsible for technical and administrative support of the Department's CAD|RMS environment, GIS applications, interfaces and associated services. The Applications Specialist - Police may create and or maintain complex queries and reports used by end users and supervisory staff for governmental reporting, performance measurement and various other internal information needs. Incumbent will act as a liaison between Information Technology staff, consultants, and vendors to coordinate system upgrades, technical troubleshooting, and testing. The Applications Specialist - Police is also responsible for assuring ongoing application resource availability, reliability and serviceability critical in providing Westminster's emergency services with a well-maintained and sustainable infrastructure. The full salary range for this position is stated above. Starting wages are negotiable and dependent on the qualifications and experience of each individual candidate. The City of Westminster offers a bonus of up to $1,500 per year depending on the employee's fluency in Spanish, Hmong, Laotian and/or American Sign Language (ASL). ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster's purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Police Department, Fire Department and Communications which maintains and enhances the safety and well-being of the community by providing exceptional service. The department continuously strives to meet the needs of the community by constantly focusing on customer service, efficient and effective utilization of resources, safety, innovation, and teamwork. Ever employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communication Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate the ability to lead in technological related settings Communicate technical concepts and technology solutions clearly, concisely, and effectively to users and management Exhibit great attention to detail and a high level of organization Demonstrate knowledge of database report writing and query development using SQL Server Reporting Services and Management Studio Have in-depth knowledge of geographical information systems and geospatial concepts Evaluate complex sets of data and formulate effective plans, procedures, and programs related to the applicable applications Have clear and effective written and verbal communication skills including the ability to make both high-level presentations and detailed technical work plans Read and comprehend technical manuals to install, configure, and troubleshoot computer hardware and software Respond to user requests and concerns in a prompt manner Establish and maintain effective working relationships with City staff, vendors, system users, supervisors, fellow employees, and the general public Handle multiple priorities and work while maintaining control over situations as they develop, and to make pro-active, informed decisions concerning routine operational functions with minimal supervision Display excellent analytical skills, creativity, trouble shooting and problem-solving skills Demonstrate knowledge of Microsoft Office (Word, Excel, Outlook, Access etc.), CAD|RMS software applications and interface software Perform technically demanding tasks independently with minimal direction from the Technical Service Commander Independently assess workload, prioritize and determine appropriate course of action JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Provides system administrator duties for the computer aided dispatch and records management system Coordinates with the Information Technology Department in the ordering of computer software and hardware Must have general PC/computer knowledge outside the vendor's system Coordinates the upgrades and software patches between the vendor and the appropriate Police and Fire Department personnel Acts as a direct liaison with the software vendor for technical assistance and software improvement Troubleshooting problems with the system users and applications Interfacing the CAD/RMS systems with other software systems citywide or other external vendors as needed Coordinating technical troubleshooting, upgrades, and enhancements with IT staff, consultants, and CentralSquare support Auditing systems to ensure data integrity and proactively identify anomalies Establish and maintain effective working relationships with other employees/departments and the public Develop work methods and procedures with initiative and judgment and to use resourcefulness and tact in meeting new problems Working with city or external groups on technology set up needs 2. Assist with the day-to-day administration of the CAD/RMS program, including: Providing training and workshops to general users on system uses Assisting the Communications Administrator and the Support Services Administrator (Records Manager) with CAD/RMS-related initiatives and management Making recommendations on system capabilities to operations to fully leverage the system to provide better service to the citizens of Westminster Provides in-house technical support and training for the software utilized by the Police Department Installs and troubleshoots computer workstations, new software, software upgrades and hardware peripherals including programmable keyboards, cameras and a variety of printers Maintains system file maintenance for security purposes Provides support to the department related to troubleshooting recreational software Upload the latest GIS information into the CAD/RMS system and update existing GIS data layers and assist in creating maps and displays 3. Responsible to effectively communicate both verbally and in writing while providing appropriate public service and interaction, including: Using appropriate oral and written communication with City staff to provide public information and explanation of activities Providing data to consultants and other City staff Maintaining appropriate courtesy while with both internal and external customers Preparing and submitting effective written reports, memos, activity logs, etc., to all levels of the organization 4. Must be able to build and maintain good working relationships with internal and external customers Ensures internal and external customer satisfaction through constant follow up, expedited service and timely communication Provide support to police department data, project or budget analysts and command staff ensuring data integrity and output 5. Present a professional appearance and demeanor 6. Performs work safely, including: Operating City vehicle Maintaining knowledge of laws and regulations related to programs administered Maintaining safe driving record for continued employment 7. Maintains regular and punctual attendance Other Duties and Responsibilities 1. Remain current on emerging technologies that relate to associated applications, systems and hardware Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Graduation from an accredited four-year college or university which includes a majority of coursework in Computer Science, Computer Information Systems (CIS), Management Information Systems (MIS) or a directly related field Three (3) years of experience working in an emergency service environment with high capacity applications that support critical department operations Demonstrated knowledge of relational database design and structure Demonstrated experience in and knowledge of application and data management Working knowledge of modern Police, Fire and EMS practices, procedures, and methods Advanced knowledge and proficiency with Microsoft Word, Outlook, Excel, PowerPoint and Access Excellent human relations skills, excellent analytical skills, good conflict management skills, a strong participative management orientation, and a strong detail and results-oriented style Must possess a valid Colorado Driver License, provide proof of a safe driving record, and maintain a safe driving record for continued employment Ability to obtain a Colorado OSN with Access Level I & II Certification Preferred 1. Specific training and experience using Central Square Technologies or Tri-Tech CAD software Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, and pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional lifting and pushing and/or pulling of up to twenty-five (25) pounds with dollies and carts WORKING CONDITIONS Work is frequently performed indoors and occasionally outdoors under extreme temperatures. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Operates City of Westminster e-mail, copy machine, fax machine, cellular phone, computer, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references criminal history and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be able to pass a law enforcement background check Must be legally entitled to work in the United States Closing Date/Time: 7/11/2022 8:30 AM Mountain
Stanislaus County
Application Specialist I/II/III
Stanislaus County, CA Modesto, California, United States
About the Opportunity THE IDEAL CANDIDATE The Probation Department is looking for a charismatic person to join our team. Customer focus and willingness to be part of a team should be at the heart of the candidate's priorities. To learn more about the Probation Department, click here . THE POSITION APPLICATION SPECIALIST I The Application Specialist I is the entry-level position in this series. Under supervision, this position will work in a help desk capacity and perform a variety of duties in support of various technical systems and applications. These include at least one of the following: Microsoft Office Suites, Microsoft Active Directory, Printer Management, Mobile Device Management, Electronic Document Management Systems, and Case Management Systems. The duties performed in this classification will require a broad range of skills such as customer service, computer hardware, software, asset management, telecommunication, networking, and basic troubleshooting. This classification requires experience in supporting specialized applications in government or corporate environments, technical judgment, and initiative in making decisions per established guidelines. The Application Specialist I is distinguished from the II level classification by the scope of responsibility, level of independence exercised, amount of staff oversight and support required, lower degrees of complexity, and fewer applications supported. This position is subject to overtime, standby, weekend, holiday, shift, and callback assignments. Performs related duties as assigned. APPLICATION SPECIALIST II The Application Specialist II is the mid-level position in this series. With limited supervision, this position will work in a help desk capacity and perform a variety of duties in support of various technical systems and applications with a medium degree of complexity. These include at least one of the following: Microsoft Office Suites, Microsoft Active Directory, Printer Management, Mobile Device Management, Electronic Document Management Systems, and Case Management Systems. The duties performed in this classification will require a broad range of skills such as customer service, computer hardware, software, asset management, telecommunication, networking, and basic troubleshooting. This classification requires experience in supporting specialized applications in government or corporate environments, technical judgment, and initiative in making decisions per established guidelines. Generally, duties assigned at the Application Specialist II level are performed with less of a need for instruction, support, and supervision than at the lower-level Application Specialist I classification. The variety and complexity of the technical duties performed is greater at the Application Specialist II level of the series than at the Application Specialist I level. This position is subject to overtime, standby, weekend, holiday, shift, and callback assignments. Performs related duties as assigned. APPLICATION SPECIALIST III The Application Specialist III is the professional-level position in this series. This position will work in a lead help desk capacity and perform a variety of duties in support of various technical systems and applications with a medium to high degree of complexity. These include at least one of the following: Microsoft Office Suites, Microsoft Active Directory, Windows Servers, Printer Management, Mobile Device Management, Electronic Document Management Systems, and Case Management Systems. This classification requires experience in supporting specialized applications in government or corporate environments, technical judgment, and initiative in making decisions per established guidelines. Generally, duties assigned at the Application Specialist III level are performed with less of a need for instruction, support, and supervision. In addition, the variety and complexity of applications worked with is greater at the Application Specialist III level. This individual also provides direction and support to other IT staff. This position is subject to overtime, standby, weekend, holiday, shift, and callback assignments. Performs related duties as assigned. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes. Individuals who are in a full-time classified position are required to serve a twelve-month probationary period, which may be extended an additional six months for a total of eighteen months. The probationary period does not apply to unclassified positions. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at httg://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks TYPICAL TASKS APPLICATION SPECIALIST I Develop and share a strong working knowledge of applications used at the department or enterprise level; Provide front-line technical support to end-user staff by responding to help desk calls and tickets; Performs basic troubleshooting techniques and problem-solving methods; Participate in application installation, configuration, upgrades, and maintenance; Participate in desktop hardware installation, configuration, and maintenance; Create/delete user accounts, reset passwords, and update account properties and permissions; Prepare handbooks, manuals, and other training-related materials; and Continue to learn, improve, and strengthen your technical knowledge. APPLICATION SPECIALIST II All typical tasks listed at the level of Application Specialist I; Maintain records of all customer calls, questions, complaints, and resolutions for future reference; Install, configure, and troubleshoot computer hardware, desktop applications, software, printers, copiers, and scanners; Provide support for Institutional Security Systems such as camera systems, electronic door controls, and correctional compliance systems; Work closely with upper-tier IT support to develop and carry out end-user training plans related to software applications and supported systems; Create, modify, and delete department shared folders, update folder permissions, and ensure role-based access for end-users; Stay current on emerging tools and technologies as appropriate for the system(s) supported; and Potentially train lower-tier IT support staff. APPLICATION SPECIALIST III All typical tasks listed at the level of Application Specialist I & II; Develop and carry out training plans for end-users revolving around existing desktop applications, new applications, or advanced training on specific topics; Provides guidance, support, and training to other IT staff on supported software applications and systems; Establishing procedures to ensure that all customer issues are addressed efficiently, accurately, and consistently; Utilize Microsoft System Center Configuration Manager (SCCM) to create, test, and deploy new desktop and laptop images; Prepare, validate, and deploy software and system update packages; and Serves as a project lead by outlining, defining, and initiating the project, coordinating with stakeholders, monitoring progress, and ensuring compliance. Minimum Qualifications (Skills, Abilities, Knowledge, Education/Experience) SKILLS/ABILITIES APPLICATION SPECIALIST I Assist with application deployment (installation, configuration, testing and cut-over), support and maintenance; Transfer knowledge to end-users; Assist in developing effective presentations; Possess a sound working knowledge of emerging technologies/applications noted above; Demonstrate, develop, and support a strong commitment to customer service; Communicate clearly and concisely, both orally and in writing; and Carry out physical bending, stooping, and stretching in order to move, unpack, or install systems including lifting boxes or equipment weighing approximately 20-30 pounds. KNOWLEDGE Desktop applications; and Develop end-user documentation and training materials. APPLICATION SPECIALIST II Assist in application development and programming; Assist with application deployment (installation, configuration, testing and transition), support and maintenance; Develop and maintain departmental reports, forms, and letters; Transfer knowledge to end-users; Assist in developing effective presentations; Possess a sound working knowledge of emerging technologies and applications noted above; Demonstrate, develop, and support a strong commitment to customer service; and Communicate clearly and concisely, both orally and in writing. KNOWLEDGE Microsoft Windows; Microsoft Office Suite; Programming Languages; Relational Databases; Desktop publishing; and Developing end-user documentation and training materials. APPLICATION SPECIALIST III Provide leadership skills; Organize work, establish priorities, and meet project schedule integrity; Develop and implement operating procedures; Carry out application deployment (installation, configuration, testing and transition), support, and maintenance; May customize new commercial (and in some cases, internally developed) application software; Design and develop specialized application documentation; Transfer knowledge and provide direction to other staff; Carry out effective presentations; Keep current and maintain a strong knowledge of emerging technologies and applications noted above; Demonstrate, develop, and support a strong commitment to customer service; and Communicate clearly and concisely, both orally and in writing. KNOWLEDGE Specific application software packages required by the assignment and a general understanding of other software applications; Procedures for developing and maintaining end-user documentation and training materials, including the use of presentation tools; and Effective organizational, communications, and cross functional skills. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION APPLICATION SPECIALIST I PATTERN I One (1) year or more of full-time experience in supporting hardware and/or software in specialized computer applications. PATTERN II Six (6) months of full-time experience in supporting hardware and/or software in specialized computer applications and 15 units of relevant computer college coursework, or equivalent professionally recognized systems engineering certification. PATTERN III A Bachelor's degree in a computer related field. APPLICATION SPECIALIST II PATTERN I Equivalent to two (2) years of full-time increasingly responsible experience in supporting hardware and/or software in specialized computer applications. Note: No less than 30 units of relevant computer college coursework or equivalent professionally recognized systems engineering certification may be substituted for one (1) year of the required experience. PATTERN II Two (2) years of relevant experience performing duties comparable to an Application Specialist I. APPLICATION SPECIALIST III PATTERN I Equivalent to four (4) years of full-time relevant, increasingly responsible experience in supporting hardware and/or software in specialized computer applications. Note : No less than 30 units of relevant computer college coursework or equivalent professionally recognized systems engineering certification may be substituted for one (1) year of the required experience. PATTERN II Two (2) years of relevant experience performing duties comparable to an Application Specialist II. Proof of Education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 525-5426 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. LICENSE Applicants must possess and maintain a valid California Driver's License and remain free from repeated preventable accidents. This is a Veteran's Preference Program eligible job classification. For more information please click here (Download PDF reader) Application and Selection Procedures APPLICATION AND SELECTION PROCEDURES Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application complete as possible so a full and realistic appraisal my be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. • Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. • Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. • Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. • Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: July 12, 2022 Written Examination: Tentatively the week of July 18, 2022 Oral Examination: Tentatively the week of August 8, 2022 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org . Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 7/12/2022 5:00 PM Pacific
Jun 28, 2022
Full Time
About the Opportunity THE IDEAL CANDIDATE The Probation Department is looking for a charismatic person to join our team. Customer focus and willingness to be part of a team should be at the heart of the candidate's priorities. To learn more about the Probation Department, click here . THE POSITION APPLICATION SPECIALIST I The Application Specialist I is the entry-level position in this series. Under supervision, this position will work in a help desk capacity and perform a variety of duties in support of various technical systems and applications. These include at least one of the following: Microsoft Office Suites, Microsoft Active Directory, Printer Management, Mobile Device Management, Electronic Document Management Systems, and Case Management Systems. The duties performed in this classification will require a broad range of skills such as customer service, computer hardware, software, asset management, telecommunication, networking, and basic troubleshooting. This classification requires experience in supporting specialized applications in government or corporate environments, technical judgment, and initiative in making decisions per established guidelines. The Application Specialist I is distinguished from the II level classification by the scope of responsibility, level of independence exercised, amount of staff oversight and support required, lower degrees of complexity, and fewer applications supported. This position is subject to overtime, standby, weekend, holiday, shift, and callback assignments. Performs related duties as assigned. APPLICATION SPECIALIST II The Application Specialist II is the mid-level position in this series. With limited supervision, this position will work in a help desk capacity and perform a variety of duties in support of various technical systems and applications with a medium degree of complexity. These include at least one of the following: Microsoft Office Suites, Microsoft Active Directory, Printer Management, Mobile Device Management, Electronic Document Management Systems, and Case Management Systems. The duties performed in this classification will require a broad range of skills such as customer service, computer hardware, software, asset management, telecommunication, networking, and basic troubleshooting. This classification requires experience in supporting specialized applications in government or corporate environments, technical judgment, and initiative in making decisions per established guidelines. Generally, duties assigned at the Application Specialist II level are performed with less of a need for instruction, support, and supervision than at the lower-level Application Specialist I classification. The variety and complexity of the technical duties performed is greater at the Application Specialist II level of the series than at the Application Specialist I level. This position is subject to overtime, standby, weekend, holiday, shift, and callback assignments. Performs related duties as assigned. APPLICATION SPECIALIST III The Application Specialist III is the professional-level position in this series. This position will work in a lead help desk capacity and perform a variety of duties in support of various technical systems and applications with a medium to high degree of complexity. These include at least one of the following: Microsoft Office Suites, Microsoft Active Directory, Windows Servers, Printer Management, Mobile Device Management, Electronic Document Management Systems, and Case Management Systems. This classification requires experience in supporting specialized applications in government or corporate environments, technical judgment, and initiative in making decisions per established guidelines. Generally, duties assigned at the Application Specialist III level are performed with less of a need for instruction, support, and supervision. In addition, the variety and complexity of applications worked with is greater at the Application Specialist III level. This individual also provides direction and support to other IT staff. This position is subject to overtime, standby, weekend, holiday, shift, and callback assignments. Performs related duties as assigned. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes. Individuals who are in a full-time classified position are required to serve a twelve-month probationary period, which may be extended an additional six months for a total of eighteen months. The probationary period does not apply to unclassified positions. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at httg://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks TYPICAL TASKS APPLICATION SPECIALIST I Develop and share a strong working knowledge of applications used at the department or enterprise level; Provide front-line technical support to end-user staff by responding to help desk calls and tickets; Performs basic troubleshooting techniques and problem-solving methods; Participate in application installation, configuration, upgrades, and maintenance; Participate in desktop hardware installation, configuration, and maintenance; Create/delete user accounts, reset passwords, and update account properties and permissions; Prepare handbooks, manuals, and other training-related materials; and Continue to learn, improve, and strengthen your technical knowledge. APPLICATION SPECIALIST II All typical tasks listed at the level of Application Specialist I; Maintain records of all customer calls, questions, complaints, and resolutions for future reference; Install, configure, and troubleshoot computer hardware, desktop applications, software, printers, copiers, and scanners; Provide support for Institutional Security Systems such as camera systems, electronic door controls, and correctional compliance systems; Work closely with upper-tier IT support to develop and carry out end-user training plans related to software applications and supported systems; Create, modify, and delete department shared folders, update folder permissions, and ensure role-based access for end-users; Stay current on emerging tools and technologies as appropriate for the system(s) supported; and Potentially train lower-tier IT support staff. APPLICATION SPECIALIST III All typical tasks listed at the level of Application Specialist I & II; Develop and carry out training plans for end-users revolving around existing desktop applications, new applications, or advanced training on specific topics; Provides guidance, support, and training to other IT staff on supported software applications and systems; Establishing procedures to ensure that all customer issues are addressed efficiently, accurately, and consistently; Utilize Microsoft System Center Configuration Manager (SCCM) to create, test, and deploy new desktop and laptop images; Prepare, validate, and deploy software and system update packages; and Serves as a project lead by outlining, defining, and initiating the project, coordinating with stakeholders, monitoring progress, and ensuring compliance. Minimum Qualifications (Skills, Abilities, Knowledge, Education/Experience) SKILLS/ABILITIES APPLICATION SPECIALIST I Assist with application deployment (installation, configuration, testing and cut-over), support and maintenance; Transfer knowledge to end-users; Assist in developing effective presentations; Possess a sound working knowledge of emerging technologies/applications noted above; Demonstrate, develop, and support a strong commitment to customer service; Communicate clearly and concisely, both orally and in writing; and Carry out physical bending, stooping, and stretching in order to move, unpack, or install systems including lifting boxes or equipment weighing approximately 20-30 pounds. KNOWLEDGE Desktop applications; and Develop end-user documentation and training materials. APPLICATION SPECIALIST II Assist in application development and programming; Assist with application deployment (installation, configuration, testing and transition), support and maintenance; Develop and maintain departmental reports, forms, and letters; Transfer knowledge to end-users; Assist in developing effective presentations; Possess a sound working knowledge of emerging technologies and applications noted above; Demonstrate, develop, and support a strong commitment to customer service; and Communicate clearly and concisely, both orally and in writing. KNOWLEDGE Microsoft Windows; Microsoft Office Suite; Programming Languages; Relational Databases; Desktop publishing; and Developing end-user documentation and training materials. APPLICATION SPECIALIST III Provide leadership skills; Organize work, establish priorities, and meet project schedule integrity; Develop and implement operating procedures; Carry out application deployment (installation, configuration, testing and transition), support, and maintenance; May customize new commercial (and in some cases, internally developed) application software; Design and develop specialized application documentation; Transfer knowledge and provide direction to other staff; Carry out effective presentations; Keep current and maintain a strong knowledge of emerging technologies and applications noted above; Demonstrate, develop, and support a strong commitment to customer service; and Communicate clearly and concisely, both orally and in writing. KNOWLEDGE Specific application software packages required by the assignment and a general understanding of other software applications; Procedures for developing and maintaining end-user documentation and training materials, including the use of presentation tools; and Effective organizational, communications, and cross functional skills. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION APPLICATION SPECIALIST I PATTERN I One (1) year or more of full-time experience in supporting hardware and/or software in specialized computer applications. PATTERN II Six (6) months of full-time experience in supporting hardware and/or software in specialized computer applications and 15 units of relevant computer college coursework, or equivalent professionally recognized systems engineering certification. PATTERN III A Bachelor's degree in a computer related field. APPLICATION SPECIALIST II PATTERN I Equivalent to two (2) years of full-time increasingly responsible experience in supporting hardware and/or software in specialized computer applications. Note: No less than 30 units of relevant computer college coursework or equivalent professionally recognized systems engineering certification may be substituted for one (1) year of the required experience. PATTERN II Two (2) years of relevant experience performing duties comparable to an Application Specialist I. APPLICATION SPECIALIST III PATTERN I Equivalent to four (4) years of full-time relevant, increasingly responsible experience in supporting hardware and/or software in specialized computer applications. Note : No less than 30 units of relevant computer college coursework or equivalent professionally recognized systems engineering certification may be substituted for one (1) year of the required experience. PATTERN II Two (2) years of relevant experience performing duties comparable to an Application Specialist II. Proof of Education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 525-5426 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. LICENSE Applicants must possess and maintain a valid California Driver's License and remain free from repeated preventable accidents. This is a Veteran's Preference Program eligible job classification. For more information please click here (Download PDF reader) Application and Selection Procedures APPLICATION AND SELECTION PROCEDURES Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application complete as possible so a full and realistic appraisal my be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. • Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. • Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. • Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. • Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: July 12, 2022 Written Examination: Tentatively the week of July 18, 2022 Oral Examination: Tentatively the week of August 8, 2022 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org . Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 7/12/2022 5:00 PM Pacific
City of Spokane
Senior Information Systems Analyst
CITY OF SPOKANE, WA 808 W Spokane Falls Blvd Spokane, WA 99201
CLASS SUMMARY Under general direction, leads and performs professional information technology work pertaining to the development, design, programming, testing, implementation, modification and maintenance of computer programs and applications across multiple platforms and technologies; serves as a lead worker in the assigned work unit, assigning, directing and monitoring the work of subordinate professional, technical and other staff on a regular or project basis; performs the most complex professional support and administration of assigned programs, applications, which may include administration of one or more highly complex databases; troubleshoots, researches and resolves difficult and complex application problems; and provides advanced professional technical support for users, including help documentation and instructions. NOTE: Incumbents assigned to lead worker roles must complete internal Supervisory Series training within probationary period. EXAMPLES OF JOB FUNCTIONS This list is ILLUSTRATIVE only and is not a comprehensive listing of all functions and duties performed by the incumbent of this class. Duties may include, but are not limited to the following: Coordinates and leads activities pertaining to the planning, designing and development of new software applications using a variety of operating systems and modern computer languages in order to improve City business systems; serves as a lead worker over subordinate professional, technical and other staff by assigning, directing and monitoring their work on a regular or project basis. Provides database administration support for one or more City-wide enterprise databases; serves as the primary liaison with the vendor for implementation, development and maintenance; creates scripts to improve database function and integration; monitors systems storage and performance; sets parameters for optimal function; coordinates upgrades and testing processes. Leads the design, creation and implementation of programming work plans; directs and performs program testing; analyzes, troubleshoots and resolves performance, integrity, security, access and other issues/problems. Leads application customization and modification activities; personally works on the most complex application issues; investigates, analyzes and corrects operational problems to ensure the smooth operation of specific applications systems. Plans and leads application development projects, including large and complex projects; interviews users to analyze client needs; gathers user information in order to define business requirements; develops complex project technical criteria, software configurations and specifications; communicates with vendors and contractors to research products and services; performs cost/benefit analyses; participates in project budget development. Creates and presents development proposals to customers using diagrams and documentation. Examines manual and/or older systems to identify functionality issues; establishes integration points between software applications. Researches and performs complex integration of software packages into existing City applications using current technology to improve the business model; creates and demonstrates application prototypes for discussion with users; solicits and documents feedback; makes design corrections; ensures proper interfaces with other systems, including electronic interfaces where applicable. Coordinates and performs complex programming and design work pertaining to the City's Intranet/Internet websites. Provides applications-related training to end users, employing a variety of software and methodologies to create instructional presentations; organizes and coordinates meetings to inform and instruct groups and/or individuals regarding custom software. Ensures appropriate software-based database security. Provides advanced professional support for users regarding complex applications issues; resolves difficult technical problems; communicates with department managers and staff regarding issues. Develops recommendations for, and plans the selection, acquisition, deployment and upgrading of, applications and programming tools as assigned. Identifies opportunities to develop and enhance operational efficiencies and recommends new hardware, software, tools, equipment and methodologies to expedite and/or enhance existing processes. Communicates assigned information technology activities with other departments and divisions as needed. Develops and maintains software documentation and user instructions. Attends and participates in meetings; serves on committees and task forces; continuously communicates with supervisor regarding the status of assignments and projects. May perform systems and network analysis as an ancillary duty. Performs other related duties as assigned. MINIMUM QUALIFICATIONS Open-Entry Requirements: (Open-entry applicants must meet all requirements when they apply.) Education: A Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems or a related field; AND, Experience: Four years of professional information technology experience that emphasized the development, enhancement and maintenance of programs, applications and related systems, including two years at a journey level. Substitution: An equivalent combination of education, training and experience may also be qualifying. EXAMINATION DETAILS Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for employment. Qualified applicants are encouraged to apply immediately. Online applications must be completed and submitted before 4:00 p.m. on the closing date. Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory or speaking skills needed to take the test, unless the test is intended to measure those skills. The examination will consist of a Training and Experience Evaluation (T&E) with scoring weight assigned as follows: T&E: 100% TRAINING AND EXPERIENCE EVALUATION DETAILS: Qualified applicants will receive a link to the T&E, via email, prior to 4:00 p.m. Pacific Time on Thursday, July 14, 2022. Please note that this email will be sent from FastTest (noreply@fasttestweb.com). The test will be available for log-in until 4:00 PM Pacific time on Tuesday, July 19, 2022. Copies of your college or university transcripts (unofficial transcripts are accepted) may be a required part of this application and will be used to verify that you meet the minimum qualifications as posted on the job announcement. Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification. Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question. Resumes or questionnaires uploaded as attachments will not be accepted in lieu of completing each question online. "See Resume" or "See above," etc., and copy/paste from a previous answer are not qualifying responses and will not be considered. We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions. Closing Date/Time: 2022-07-11
Jun 28, 2022
Full Time
CLASS SUMMARY Under general direction, leads and performs professional information technology work pertaining to the development, design, programming, testing, implementation, modification and maintenance of computer programs and applications across multiple platforms and technologies; serves as a lead worker in the assigned work unit, assigning, directing and monitoring the work of subordinate professional, technical and other staff on a regular or project basis; performs the most complex professional support and administration of assigned programs, applications, which may include administration of one or more highly complex databases; troubleshoots, researches and resolves difficult and complex application problems; and provides advanced professional technical support for users, including help documentation and instructions. NOTE: Incumbents assigned to lead worker roles must complete internal Supervisory Series training within probationary period. EXAMPLES OF JOB FUNCTIONS This list is ILLUSTRATIVE only and is not a comprehensive listing of all functions and duties performed by the incumbent of this class. Duties may include, but are not limited to the following: Coordinates and leads activities pertaining to the planning, designing and development of new software applications using a variety of operating systems and modern computer languages in order to improve City business systems; serves as a lead worker over subordinate professional, technical and other staff by assigning, directing and monitoring their work on a regular or project basis. Provides database administration support for one or more City-wide enterprise databases; serves as the primary liaison with the vendor for implementation, development and maintenance; creates scripts to improve database function and integration; monitors systems storage and performance; sets parameters for optimal function; coordinates upgrades and testing processes. Leads the design, creation and implementation of programming work plans; directs and performs program testing; analyzes, troubleshoots and resolves performance, integrity, security, access and other issues/problems. Leads application customization and modification activities; personally works on the most complex application issues; investigates, analyzes and corrects operational problems to ensure the smooth operation of specific applications systems. Plans and leads application development projects, including large and complex projects; interviews users to analyze client needs; gathers user information in order to define business requirements; develops complex project technical criteria, software configurations and specifications; communicates with vendors and contractors to research products and services; performs cost/benefit analyses; participates in project budget development. Creates and presents development proposals to customers using diagrams and documentation. Examines manual and/or older systems to identify functionality issues; establishes integration points between software applications. Researches and performs complex integration of software packages into existing City applications using current technology to improve the business model; creates and demonstrates application prototypes for discussion with users; solicits and documents feedback; makes design corrections; ensures proper interfaces with other systems, including electronic interfaces where applicable. Coordinates and performs complex programming and design work pertaining to the City's Intranet/Internet websites. Provides applications-related training to end users, employing a variety of software and methodologies to create instructional presentations; organizes and coordinates meetings to inform and instruct groups and/or individuals regarding custom software. Ensures appropriate software-based database security. Provides advanced professional support for users regarding complex applications issues; resolves difficult technical problems; communicates with department managers and staff regarding issues. Develops recommendations for, and plans the selection, acquisition, deployment and upgrading of, applications and programming tools as assigned. Identifies opportunities to develop and enhance operational efficiencies and recommends new hardware, software, tools, equipment and methodologies to expedite and/or enhance existing processes. Communicates assigned information technology activities with other departments and divisions as needed. Develops and maintains software documentation and user instructions. Attends and participates in meetings; serves on committees and task forces; continuously communicates with supervisor regarding the status of assignments and projects. May perform systems and network analysis as an ancillary duty. Performs other related duties as assigned. MINIMUM QUALIFICATIONS Open-Entry Requirements: (Open-entry applicants must meet all requirements when they apply.) Education: A Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems or a related field; AND, Experience: Four years of professional information technology experience that emphasized the development, enhancement and maintenance of programs, applications and related systems, including two years at a journey level. Substitution: An equivalent combination of education, training and experience may also be qualifying. EXAMINATION DETAILS Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for employment. Qualified applicants are encouraged to apply immediately. Online applications must be completed and submitted before 4:00 p.m. on the closing date. Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory or speaking skills needed to take the test, unless the test is intended to measure those skills. The examination will consist of a Training and Experience Evaluation (T&E) with scoring weight assigned as follows: T&E: 100% TRAINING AND EXPERIENCE EVALUATION DETAILS: Qualified applicants will receive a link to the T&E, via email, prior to 4:00 p.m. Pacific Time on Thursday, July 14, 2022. Please note that this email will be sent from FastTest (noreply@fasttestweb.com). The test will be available for log-in until 4:00 PM Pacific time on Tuesday, July 19, 2022. Copies of your college or university transcripts (unofficial transcripts are accepted) may be a required part of this application and will be used to verify that you meet the minimum qualifications as posted on the job announcement. Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification. Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question. Resumes or questionnaires uploaded as attachments will not be accepted in lieu of completing each question online. "See Resume" or "See above," etc., and copy/paste from a previous answer are not qualifying responses and will not be considered. We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions. Closing Date/Time: 2022-07-11
San Bernardino County
Information Services Deputy Chief - ATC
SAN BERNARDINO COUNTY, CA San Bernardino, California, United States
The Job San Bernardino County's Auditor-Controller/Treasurer/Tax Collector (ATC) is in search of a talented Information Services Deputy Chief to assist the ATC-IT Division Chief in providing technical and administrative leadership for the enterprise, as well as overseeing the development and implementation of enterprise technology standards, processes, and performance metrics to demonstrate the value of Information Services and Technology to the enterprise. Information Services Deputy Chief duties include providing management, oversight, and direction to teams; conferring with staff on operation matters; serving as a technical advisor; resolving personnel issues; assisting in the development and implementation of policies/procedures to support long range plans, daily operations and business solutions projects; reviewing system integrity, security, and efficiency of IT services; evaluating and making recommendations to the Division Chief for improvements or enhancements; making formal presentations as needed; keeping abreast of technological changes; assisting in research and cost-benefit analysis of new technologies and IT Services: making recommendations for acquisition of new hardware and software; recommending training courses for staff; interfacing with customers to resolve service issues and concerns, while maintaining a high level of customer satisfaction; and assisting in the development of the annual Division budget and periodically reviewing budget status. For more detailed information, refer to the IT Deputy Chief job description. EXCELLENT BENEFITS PACKAGE Review below to learn about the unparalleled benefits you will enjoy in this position. Click the image for more information! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents are subject to 24-hour call-back, evening, and weekend work. Travel: Travel throughout the County may be required. A valid California Class C driver's license and automobile insurance must be produced at the time of hire and maintained. Minimum Requirements Experience: Three (3) years supervisory or higher-level management experience supporting multi-customer technology systems and solutions deployed in an enterprise environment. Qualifying experience must be equivalent to the level of management and supervisory experience of the Systems Support Supervisor or Business Applications Manager classification in San Bernardino County. -AND- Education: Thirty (30) semester (45 quarter) units of completed college level coursework in computer telecommunications, electronics, computer science, information technology or a closely related field of study. (Computer based IP voice and data transmission technology classes are acceptable). Substitution: Each one (1) year of additional qualifying experience may be substituted for 15 semester (23 quarter) units of the required education. Desired Qualifications The ideal candidate will possess: 5+ years of experience operating as a senior-level IT responsible for managing technical staff, vendors, and budgets Experience in designing and implementing Infrastructure and Operations processes and strategies Experience in developing, implementing, and supporting financial and/or accounting systems Experience in Information and Cyber security practices Selection Process Complete and submit the application and Supplemental Questionnaire by the filing deadline: Friday, July 8, 2022 at 5:00PM . There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 7/8/2022 5:00 PM Pacific
Jun 28, 2022
Full Time
The Job San Bernardino County's Auditor-Controller/Treasurer/Tax Collector (ATC) is in search of a talented Information Services Deputy Chief to assist the ATC-IT Division Chief in providing technical and administrative leadership for the enterprise, as well as overseeing the development and implementation of enterprise technology standards, processes, and performance metrics to demonstrate the value of Information Services and Technology to the enterprise. Information Services Deputy Chief duties include providing management, oversight, and direction to teams; conferring with staff on operation matters; serving as a technical advisor; resolving personnel issues; assisting in the development and implementation of policies/procedures to support long range plans, daily operations and business solutions projects; reviewing system integrity, security, and efficiency of IT services; evaluating and making recommendations to the Division Chief for improvements or enhancements; making formal presentations as needed; keeping abreast of technological changes; assisting in research and cost-benefit analysis of new technologies and IT Services: making recommendations for acquisition of new hardware and software; recommending training courses for staff; interfacing with customers to resolve service issues and concerns, while maintaining a high level of customer satisfaction; and assisting in the development of the annual Division budget and periodically reviewing budget status. For more detailed information, refer to the IT Deputy Chief job description. EXCELLENT BENEFITS PACKAGE Review below to learn about the unparalleled benefits you will enjoy in this position. Click the image for more information! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents are subject to 24-hour call-back, evening, and weekend work. Travel: Travel throughout the County may be required. A valid California Class C driver's license and automobile insurance must be produced at the time of hire and maintained. Minimum Requirements Experience: Three (3) years supervisory or higher-level management experience supporting multi-customer technology systems and solutions deployed in an enterprise environment. Qualifying experience must be equivalent to the level of management and supervisory experience of the Systems Support Supervisor or Business Applications Manager classification in San Bernardino County. -AND- Education: Thirty (30) semester (45 quarter) units of completed college level coursework in computer telecommunications, electronics, computer science, information technology or a closely related field of study. (Computer based IP voice and data transmission technology classes are acceptable). Substitution: Each one (1) year of additional qualifying experience may be substituted for 15 semester (23 quarter) units of the required education. Desired Qualifications The ideal candidate will possess: 5+ years of experience operating as a senior-level IT responsible for managing technical staff, vendors, and budgets Experience in designing and implementing Infrastructure and Operations processes and strategies Experience in developing, implementing, and supporting financial and/or accounting systems Experience in Information and Cyber security practices Selection Process Complete and submit the application and Supplemental Questionnaire by the filing deadline: Friday, July 8, 2022 at 5:00PM . There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 7/8/2022 5:00 PM Pacific
Cal State University (CSU) Dominguez Hills
Temporary Faculty Pool, Communications - Film, Television, and Media (512943)
Cal State University (CSU) Dominguez Hills 1000 East Victoria Street, Carson, CA 90747, USA
Description: Temporary Faculty Pool Department of Communications - Film, Television, and Media College of Arts and Humanities Position Description The Department of Communications at California State University, Dominguez Hills (CSUDH), invites highly qualified, motivated, and well-organized, applicants for a pool temporary of part-time teaching appointments for its Film, Television, and Media B.A. program. At CSUDH, we celebrate and respect diversity in all forms that include every race, religion, gender, ethnicity, veterans, people with varied abilities, and members of the LGBTQ+ community. CSUDH is seeking applications from candidates who can demonstrate experience in teaching and working with individuals from diverse backgrounds and contribute to the University's mission, vision, and core values. For more information: Mission, Vision, and Core Values Department of Communications The B.A. in Film, Television, and Media (FTVM) is housed within the Department of Communications. The Department curriculum provides a broad understanding of communications media within a liberal arts framework. Students dedicated to building professional careers in advertising, public relations, journalism, film television, and media as well as those interested in preparing for post-baccalaureate programs, will find degree programs designed by the Communications Department to meet their needs and to develop their skills and interests. The Communications Department offers three major degree programs: Advertising/Public Relations, Journalism, and Film, Television, and Media. The Film, Television, and Media B.A. program integrates critical thinking and critical making. By approaching both traditional and emerging media as creative storytelling and grounding students in the knowledge of the history, politics, forms and industry structures of media stories, students learn to adapt to a constantly changing media landscape and how they can make a positive impact on society using their creative voices. FTVM students take courses on storytelling in and across media forms. For more information: https://www.csudh.edu/communications/degrees/film-tv-media/ The Position The temporary faculty pool is continuously open, and positions are filled as needed, based on student enrollment and funding. Candidates may need to be available to begin teaching on short notice. The Fall term begins in late August and ends in mid-December; the Spring term begins mid-January and ends in mid-May. Opportunities for teaching during the Summer Sessions may also be available. Responsibilities Lecturer faculty in Film, Television, and Media teach assigned upper and/or lower division courses in the major and in the department's shared curriculum. Courses may include: Introduction to Film; Introduction to Media Criticism; Digital Toolkit; Introduction to Digital Media Production; Genre Analysis; Media and Representation; Media Industries, Film History; Television History; Emerging Media History; Media Audiences; Global Media; Screenwriting; Writing for Series TV; Emerging Media Writing; and Creative Producing. For a complete list of courses, please see the University Catalog . Lecturer faculty must hold one office hour per week per course and should be able to teach Face-to-Face, Hybrid, and Online delivery modalities. Qualifications Required Qualifications for Film, Television, and Media Instruction A Master's degree in Film, Television and/or Media Studies or related discipline and prior college-level teaching experience. Applicants must have experience in teaching and working with colleagues from diverse ages, socioeconomic, cultural, and academic backgrounds. Preferred Qualifications A Ph.D. in Film, Television and/or Media Studies or related discipline and prior college-level teaching experience and relevant industry experience. Employment Requirement - Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act (CANRA) and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017, as a condition of employment. COVID Vaccination Statement The California State University (CSU) is committed to safeguarding the health and well-being of our students, faculty, staff, administrators, and the communities we serve, as well as maintaining higher education access and attainment for our students, as such, we embrace a comprehensive strategy designed to reduce the likelihood of transmission of the COVID-19 virus. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. The system-wide policy can be found at: https://calstate.policystat.com/policy/9779821/latest/ . Questions about the COVID-19 Vaccination Policy may be sent to hrm@csudh.edu . How to Apply- To apply for this position, please click the "Apply Now" button on this page. A complete application is required and must include: Current Curriculum Vitae or Resume with contact information A one-page Cover Letter including a Diversity Statement and Teaching Statement List of 3 references with contact information Unofficial transcripts (an official transcript will be required upon initial appointment) For international transcripts, a United States Equivalency certification will be required. A United States (US) Equivalency certification is required for earned/awarded/conferred foreign terminal degrees, which is from a foreign Academic Institution for foreign studies. The US Equivalency certification is used to validate foreign studies from an academic credential evaluation agency and is evaluated on foreign studies and deemed to be equivalent to degrees from the United States. The certification must translate the information in English, and confirm that your highest terminal degree is US Equivalent to a US terminal degree (i.e., Bachelor's, Master's, Doctorate's, Doctor's of Philosophy). The certification can be emailed to facultyaffairs@csudh.edu or mailed directly to the Office of Faculty Affairs and Development, 1000 East Victoria Street, WH-368, Carson, CA 90747. Closing Statement California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information: U.S. Equal Employment Opportunity Commission Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the CSU Dominguez Hills Human Resources Office (310) 243-3771. Clery Act crime statistics for CSUDH are available at Campus Security Report (Clery) , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the United States. The California State University is Smoke and Tobacco-Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9. For more information see: Smoke & Tobacco-Free Closing Date/Time: February 20, 2023
Jun 26, 2022
Part Time
Description: Temporary Faculty Pool Department of Communications - Film, Television, and Media College of Arts and Humanities Position Description The Department of Communications at California State University, Dominguez Hills (CSUDH), invites highly qualified, motivated, and well-organized, applicants for a pool temporary of part-time teaching appointments for its Film, Television, and Media B.A. program. At CSUDH, we celebrate and respect diversity in all forms that include every race, religion, gender, ethnicity, veterans, people with varied abilities, and members of the LGBTQ+ community. CSUDH is seeking applications from candidates who can demonstrate experience in teaching and working with individuals from diverse backgrounds and contribute to the University's mission, vision, and core values. For more information: Mission, Vision, and Core Values Department of Communications The B.A. in Film, Television, and Media (FTVM) is housed within the Department of Communications. The Department curriculum provides a broad understanding of communications media within a liberal arts framework. Students dedicated to building professional careers in advertising, public relations, journalism, film television, and media as well as those interested in preparing for post-baccalaureate programs, will find degree programs designed by the Communications Department to meet their needs and to develop their skills and interests. The Communications Department offers three major degree programs: Advertising/Public Relations, Journalism, and Film, Television, and Media. The Film, Television, and Media B.A. program integrates critical thinking and critical making. By approaching both traditional and emerging media as creative storytelling and grounding students in the knowledge of the history, politics, forms and industry structures of media stories, students learn to adapt to a constantly changing media landscape and how they can make a positive impact on society using their creative voices. FTVM students take courses on storytelling in and across media forms. For more information: https://www.csudh.edu/communications/degrees/film-tv-media/ The Position The temporary faculty pool is continuously open, and positions are filled as needed, based on student enrollment and funding. Candidates may need to be available to begin teaching on short notice. The Fall term begins in late August and ends in mid-December; the Spring term begins mid-January and ends in mid-May. Opportunities for teaching during the Summer Sessions may also be available. Responsibilities Lecturer faculty in Film, Television, and Media teach assigned upper and/or lower division courses in the major and in the department's shared curriculum. Courses may include: Introduction to Film; Introduction to Media Criticism; Digital Toolkit; Introduction to Digital Media Production; Genre Analysis; Media and Representation; Media Industries, Film History; Television History; Emerging Media History; Media Audiences; Global Media; Screenwriting; Writing for Series TV; Emerging Media Writing; and Creative Producing. For a complete list of courses, please see the University Catalog . Lecturer faculty must hold one office hour per week per course and should be able to teach Face-to-Face, Hybrid, and Online delivery modalities. Qualifications Required Qualifications for Film, Television, and Media Instruction A Master's degree in Film, Television and/or Media Studies or related discipline and prior college-level teaching experience. Applicants must have experience in teaching and working with colleagues from diverse ages, socioeconomic, cultural, and academic backgrounds. Preferred Qualifications A Ph.D. in Film, Television and/or Media Studies or related discipline and prior college-level teaching experience and relevant industry experience. Employment Requirement - Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act (CANRA) and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017, as a condition of employment. COVID Vaccination Statement The California State University (CSU) is committed to safeguarding the health and well-being of our students, faculty, staff, administrators, and the communities we serve, as well as maintaining higher education access and attainment for our students, as such, we embrace a comprehensive strategy designed to reduce the likelihood of transmission of the COVID-19 virus. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. The system-wide policy can be found at: https://calstate.policystat.com/policy/9779821/latest/ . Questions about the COVID-19 Vaccination Policy may be sent to hrm@csudh.edu . How to Apply- To apply for this position, please click the "Apply Now" button on this page. A complete application is required and must include: Current Curriculum Vitae or Resume with contact information A one-page Cover Letter including a Diversity Statement and Teaching Statement List of 3 references with contact information Unofficial transcripts (an official transcript will be required upon initial appointment) For international transcripts, a United States Equivalency certification will be required. A United States (US) Equivalency certification is required for earned/awarded/conferred foreign terminal degrees, which is from a foreign Academic Institution for foreign studies. The US Equivalency certification is used to validate foreign studies from an academic credential evaluation agency and is evaluated on foreign studies and deemed to be equivalent to degrees from the United States. The certification must translate the information in English, and confirm that your highest terminal degree is US Equivalent to a US terminal degree (i.e., Bachelor's, Master's, Doctorate's, Doctor's of Philosophy). The certification can be emailed to facultyaffairs@csudh.edu or mailed directly to the Office of Faculty Affairs and Development, 1000 East Victoria Street, WH-368, Carson, CA 90747. Closing Statement California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information: U.S. Equal Employment Opportunity Commission Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the CSU Dominguez Hills Human Resources Office (310) 243-3771. Clery Act crime statistics for CSUDH are available at Campus Security Report (Clery) , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the United States. The California State University is Smoke and Tobacco-Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9. For more information see: Smoke & Tobacco-Free Closing Date/Time: February 20, 2023
California State University, San Bernardino (CSUSB)
Analyst Programmer (Analyst Programmer - Career), Information Technology (514310)
California State University, San Bernardino (CSUSB) 5500 University Parkway, San Bernardino, CA 92407, USA
Description: About CSUSB California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so. At CSUSB, you can: Build your future Work with the best Be your authentic self Focus on you Make a lasting impact Work for a purpose that is greater than your own Bring everything you are, become everything you want Department Summary Administrative Computing and User Experience (ACUx) is a department of the Information Technology Services (ITS) division. ACUx develops, provides support for, and manages various campus enterprise software applications on a variety of hardware platforms. Support is provided for all CSUSB Administrative Systems. ACUx strategic plan cultivates functional and technical team members that thrive and succeed in a culture of change, involvement and continued learning. ACUx fosters the integration and adoption of enterprise software applications of today -- and tomorrow -- by engaging developers and administrative users together in various trainings that align professional growth with the IT strategic plan. ACUx teams excel as individuals while driving the campus toward an information rich technology vision of the future. Job Summary Under minimal supervision of the Assistant Director, the incumbent will provide programming and systems support for all campus administrative departments. Responsibilities include, but are not limited to: Serves as Programmer/Analyst for the Common Human Resources System (CHRS) Serves as Campus PeopleSoft HR Programmer/Analyst, providing technical support for: Temp Faculty Module Position Management Application Security Workforce Administration Absence Management Labor Cost Distribution Benefits Administration Self-Service GAAP Resolution Process Tracking Person of Interest (POI) Management Serves as Programmer/Analyst for Student Financials System, providing technical support for all users Serves as Programmer/Analyst for the Common Financial System (CFS) and Financial Data Warehouse PeopleSoft HCM/SA Maintenance Packs and CSUSB modifications Works closely with relevant ITS units and business units to design and implement data mappings and ETL data integration protocols between enterprise administrative systems, such as PeopleSoft, Dell Boomi, and Data Warehouse. Manage technical delivery throughout the full cycle of the business intelligence application projects including coding, testing, and debugging software applications. Analyze and develop systems and technology-based solutions to meet user needs including applications, databases, and related systems. Provide daily support and maintenance for enterprise administrative applications. Provide guidance in the area of system analysis for various departments/end-users and provide a system and technical support for locally developed and vendor-developed software. Maintain expertise in PeopleSoft data elements, processes, and reporting tools (including PeopleSoft queries, SQL, and reports); Develop PeopleSoft queries and processes as needed. Provide integrations to other ERP systems such as, but not limited to: Interfolio Online Directory Simple K - Keys System Data Administrator Cayuse Library ALMA Data Administrator Integration Broker Configuration and Support Administrator Cherwell HR Technical Support HR CSU Learn Support Perform other related duties as assigned. Employment Status: Full-time, Temporary, "exempt" position. Application Review Deadline: This position will remain open until filled. The initial review of applications will begin on June 21, 2022. Required Application Materials Candidates are required to attach a letter of application, curricula vitae/resume, a list of at least three (3) professional references. Work Schedule Generally, Monday through Friday from 8:00 am to 5:00 pm. Some weekends and evenings may be required. Key Qualifications Basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. Knowledge of relational database design. Ability to independently identify and solve complex production problems Ability to work with outside systems integration. Clear, positive, solution-oriented communication skills to translate user needs into effective technical solutions. Education and Experience Equivalent to a Bachelor's degree from an accredited four (4) year institution in Computer Science or related field. Minimum three (3) years of professional experience working with business intelligence applications and software. Preferred Qualifications 3 to 5 years experience in a University environment. Experience in PeopleSoft data/ PeopleTools or other SIS. Experience in other ERP environments utilized in a university setting. Familiar with developing data integrations. Salary Anticipated Hiring Range: $4,372 - $5,860 per month Classification Range: $4,372 - $10,792 per month Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination. The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor. Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age. The implementation of the Commitment to Diversity will rest with the university. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to effectively implement the philosophy and intent of this statement. Supplemental Information A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
Jun 26, 2022
Full Time
Description: About CSUSB California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so. At CSUSB, you can: Build your future Work with the best Be your authentic self Focus on you Make a lasting impact Work for a purpose that is greater than your own Bring everything you are, become everything you want Department Summary Administrative Computing and User Experience (ACUx) is a department of the Information Technology Services (ITS) division. ACUx develops, provides support for, and manages various campus enterprise software applications on a variety of hardware platforms. Support is provided for all CSUSB Administrative Systems. ACUx strategic plan cultivates functional and technical team members that thrive and succeed in a culture of change, involvement and continued learning. ACUx fosters the integration and adoption of enterprise software applications of today -- and tomorrow -- by engaging developers and administrative users together in various trainings that align professional growth with the IT strategic plan. ACUx teams excel as individuals while driving the campus toward an information rich technology vision of the future. Job Summary Under minimal supervision of the Assistant Director, the incumbent will provide programming and systems support for all campus administrative departments. Responsibilities include, but are not limited to: Serves as Programmer/Analyst for the Common Human Resources System (CHRS) Serves as Campus PeopleSoft HR Programmer/Analyst, providing technical support for: Temp Faculty Module Position Management Application Security Workforce Administration Absence Management Labor Cost Distribution Benefits Administration Self-Service GAAP Resolution Process Tracking Person of Interest (POI) Management Serves as Programmer/Analyst for Student Financials System, providing technical support for all users Serves as Programmer/Analyst for the Common Financial System (CFS) and Financial Data Warehouse PeopleSoft HCM/SA Maintenance Packs and CSUSB modifications Works closely with relevant ITS units and business units to design and implement data mappings and ETL data integration protocols between enterprise administrative systems, such as PeopleSoft, Dell Boomi, and Data Warehouse. Manage technical delivery throughout the full cycle of the business intelligence application projects including coding, testing, and debugging software applications. Analyze and develop systems and technology-based solutions to meet user needs including applications, databases, and related systems. Provide daily support and maintenance for enterprise administrative applications. Provide guidance in the area of system analysis for various departments/end-users and provide a system and technical support for locally developed and vendor-developed software. Maintain expertise in PeopleSoft data elements, processes, and reporting tools (including PeopleSoft queries, SQL, and reports); Develop PeopleSoft queries and processes as needed. Provide integrations to other ERP systems such as, but not limited to: Interfolio Online Directory Simple K - Keys System Data Administrator Cayuse Library ALMA Data Administrator Integration Broker Configuration and Support Administrator Cherwell HR Technical Support HR CSU Learn Support Perform other related duties as assigned. Employment Status: Full-time, Temporary, "exempt" position. Application Review Deadline: This position will remain open until filled. The initial review of applications will begin on June 21, 2022. Required Application Materials Candidates are required to attach a letter of application, curricula vitae/resume, a list of at least three (3) professional references. Work Schedule Generally, Monday through Friday from 8:00 am to 5:00 pm. Some weekends and evenings may be required. Key Qualifications Basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. Knowledge of relational database design. Ability to independently identify and solve complex production problems Ability to work with outside systems integration. Clear, positive, solution-oriented communication skills to translate user needs into effective technical solutions. Education and Experience Equivalent to a Bachelor's degree from an accredited four (4) year institution in Computer Science or related field. Minimum three (3) years of professional experience working with business intelligence applications and software. Preferred Qualifications 3 to 5 years experience in a University environment. Experience in PeopleSoft data/ PeopleTools or other SIS. Experience in other ERP environments utilized in a university setting. Familiar with developing data integrations. Salary Anticipated Hiring Range: $4,372 - $5,860 per month Classification Range: $4,372 - $10,792 per month Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination. The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor. Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age. The implementation of the Commitment to Diversity will rest with the university. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to effectively implement the philosophy and intent of this statement. Supplemental Information A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) Closing Date/Time: Open until filled
San Bernardino County
DBH Health Systems Analyst II
SAN BERNARDINO COUNTY, CA San Bernardino, California, United States
The Job The Children and Youth Collaborative Services (CYCS) Administration Program of the Department of Behavioral Health (DBH) is accepting applications for a DBH Health Systems Analyst II* , who will define the division's business functions, processes, services and constraints in order to improve existing workflows, information management systems, and program and outcomes evaluation. Incumbents in this position will identify, gather, analyze, and document business system requirements; translate work processes into business and functional requirements; evaluate and recommend prototype and design specifications; develop evaluation criteria and coordinate data collection and analysis; assist with the development of evaluation logic models and implementation plans for performance outcomes evaluation; perform cost/benefit analysis and project justifications; develop funding requests and assist with the Requests for Proposals; and liaison with other County departments, vendors, and external agencies regarding business application and evaluation issues. *Official Title: Business Systems Analyst II For more detailed information, refer to the Business Systems Analyst II job description. EXCELLENT BENEFITS PACKAGE CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. A valid California Class C driver's license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Mileage reimbursement is available. Minimum Requirements Experience: Two (2) years of experience in a health setting performing program evaluation and developing logic models and performance outcomes measurement. Experience must include data collection, cleaning, analysis, interpretation, and the presentation or reporting of results. -AND- Education: Thirty (30) semester (45 quarter) units of completed college coursework in psychology, hospital or healthcare administration, population health, public health, social sciences, evaluation, business administration, public administration, applied mathematics, or a closely related field. A list of coursework is required unless you have a bachelor's degree in a qualifying field. Desired Qualifications The ideal candidate will have hands-on experience solving technical issues, expert understanding of Excel and SAS software, advanced knowledge of business analysis tools and methodologies, strong ability to gather business requirements, and develop associate functional/technical specifications, ability to perform data validation, strong collaboration skills and ability to work effectively in a team environment, strong understanding of the full end-to-end business processes, solid project management and leadership skills, strong problem solving skills, as well as understanding state and federal healthcare reporting requirements. A Bachelor's degree or higher in a related field is also desirable. Selection Process Application Procedure : Complete and submit the online application and Supplemental Questionnaire by the filing deadline: Friday, July 1, 2022 at 5:00PM. There will be a competitive evaluation of qualified candidates based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. NOTE: Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records . If you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, your application has NOT been received. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer, or web browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 7/1/2022 5:00 PM Pacific
Jun 26, 2022
Full Time
The Job The Children and Youth Collaborative Services (CYCS) Administration Program of the Department of Behavioral Health (DBH) is accepting applications for a DBH Health Systems Analyst II* , who will define the division's business functions, processes, services and constraints in order to improve existing workflows, information management systems, and program and outcomes evaluation. Incumbents in this position will identify, gather, analyze, and document business system requirements; translate work processes into business and functional requirements; evaluate and recommend prototype and design specifications; develop evaluation criteria and coordinate data collection and analysis; assist with the development of evaluation logic models and implementation plans for performance outcomes evaluation; perform cost/benefit analysis and project justifications; develop funding requests and assist with the Requests for Proposals; and liaison with other County departments, vendors, and external agencies regarding business application and evaluation issues. *Official Title: Business Systems Analyst II For more detailed information, refer to the Business Systems Analyst II job description. EXCELLENT BENEFITS PACKAGE CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. A valid California Class C driver's license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Mileage reimbursement is available. Minimum Requirements Experience: Two (2) years of experience in a health setting performing program evaluation and developing logic models and performance outcomes measurement. Experience must include data collection, cleaning, analysis, interpretation, and the presentation or reporting of results. -AND- Education: Thirty (30) semester (45 quarter) units of completed college coursework in psychology, hospital or healthcare administration, population health, public health, social sciences, evaluation, business administration, public administration, applied mathematics, or a closely related field. A list of coursework is required unless you have a bachelor's degree in a qualifying field. Desired Qualifications The ideal candidate will have hands-on experience solving technical issues, expert understanding of Excel and SAS software, advanced knowledge of business analysis tools and methodologies, strong ability to gather business requirements, and develop associate functional/technical specifications, ability to perform data validation, strong collaboration skills and ability to work effectively in a team environment, strong understanding of the full end-to-end business processes, solid project management and leadership skills, strong problem solving skills, as well as understanding state and federal healthcare reporting requirements. A Bachelor's degree or higher in a related field is also desirable. Selection Process Application Procedure : Complete and submit the online application and Supplemental Questionnaire by the filing deadline: Friday, July 1, 2022 at 5:00PM. There will be a competitive evaluation of qualified candidates based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. NOTE: Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records . If you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, your application has NOT been received. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer, or web browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 7/1/2022 5:00 PM Pacific
San Bernardino County
Communications Technician - Radio (FD)
SAN BERNARDINO COUNTY, CA San Bernardino, California, United States
The Job THIS IS A FIRE DEPARTMENT POSITION ONLY The San Bernardino County Fire Department is recruiting for a Communications Technician , who will be responsible for installing, maintaining and repairing fixed and mobile radio equipment, cellular modems and handheld radios, mobile data terminals, antennas, associated feed lines, and ancillary equipment including encoders, decoders, pagers, power supplies, electronic sirens, lightbars, and other complex electronic equipment, located on fire apparatus and possessed by fire personnel, to facilitate and maintain uninterrupted communication; requires knowledge of Federal Communications Commission rules and regulations governing the operation and repair of governmental radio transmitters and receivers. Incumbents may be assigned work as a lead to other staff. CONDITIONS OF EMPLOYMENT Background: Must successfully complete a background check prior to appointment Travel: Travel within the County is required. A valid California driver license and proof of automobile liability insurance must be provided at time of hire and maintained throughout employment. Physical: Must be able to lift a minimum of 50 lbs. Work Hours: May be required to work overtime as needed in order to provide assistance after hours and weekends/holidays. Minimum Requirements Education: Fifteen (15) semester (23 quarter) units of completed college or post-high school technical coursework in electronics or communication technology; equivalent related certifications or relevant classroom instruction hours may be considered. A list of coursework/certifications/instruction must be submitted with the application. -AND- Experience: Two (2) years of experience installing, maintaining, and repairing radio equipment and emergency vehicle systems. Substitution: An additional twelve (12) months of qualifying experience may be substituted for the required education. NOTE: Ensure your work history clearly details your qualifying experience. Desired Qualifications The ideal candidate will have in-depth experience installing and repairing emergency communication equipment on emergency vehicles. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application, as well as the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. In the event of a large number of qualified candidates, a written examination may be conducted. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Click HERE for important Applicant Information and the County Employment Process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by the deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Closing Date/Time: 7/8/2022 5:00 PM Pacific
Jun 26, 2022
Full Time
The Job THIS IS A FIRE DEPARTMENT POSITION ONLY The San Bernardino County Fire Department is recruiting for a Communications Technician , who will be responsible for installing, maintaining and repairing fixed and mobile radio equipment, cellular modems and handheld radios, mobile data terminals, antennas, associated feed lines, and ancillary equipment including encoders, decoders, pagers, power supplies, electronic sirens, lightbars, and other complex electronic equipment, located on fire apparatus and possessed by fire personnel, to facilitate and maintain uninterrupted communication; requires knowledge of Federal Communications Commission rules and regulations governing the operation and repair of governmental radio transmitters and receivers. Incumbents may be assigned work as a lead to other staff. CONDITIONS OF EMPLOYMENT Background: Must successfully complete a background check prior to appointment Travel: Travel within the County is required. A valid California driver license and proof of automobile liability insurance must be provided at time of hire and maintained throughout employment. Physical: Must be able to lift a minimum of 50 lbs. Work Hours: May be required to work overtime as needed in order to provide assistance after hours and weekends/holidays. Minimum Requirements Education: Fifteen (15) semester (23 quarter) units of completed college or post-high school technical coursework in electronics or communication technology; equivalent related certifications or relevant classroom instruction hours may be considered. A list of coursework/certifications/instruction must be submitted with the application. -AND- Experience: Two (2) years of experience installing, maintaining, and repairing radio equipment and emergency vehicle systems. Substitution: An additional twelve (12) months of qualifying experience may be substituted for the required education. NOTE: Ensure your work history clearly details your qualifying experience. Desired Qualifications The ideal candidate will have in-depth experience installing and repairing emergency communication equipment on emergency vehicles. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application, as well as the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. In the event of a large number of qualified candidates, a written examination may be conducted. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Click HERE for important Applicant Information and the County Employment Process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by the deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Closing Date/Time: 7/8/2022 5:00 PM Pacific
Stanislaus County
Data Scientist
Stanislaus County, CA Modesto, California, United States
About the Opportunity THE POSITION A Data Scientist integrates, prepares and analyzes large, varied datasets, and applies algorithms and models on the data to reveal insights. Data Scientists use statistical modeling, data mining, machine learning and predictive modeling approaches to discover new patterns from large datasets and validates findings using an experimental and iterative approach to present back findings in a way that can be easily understood by business stakeholders. Under general supervision, model complex problems, analyze and mine data, develop dashboards, and present information through the use of statistical, algorithmic, mining and visualization methods. To learn more about the Sheriff's Office, click here . Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid-Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Identify what data are available and relevant, including internal databases and external data sources, utilizing cutting-edge data collection processes such as smart meters and GPS data feeds or bulk downloads, APIs and web scraping; Work with stakeholders and software developers and analysts to identify the business requirements and the expected outcomes; Collaborate with subject matter experts to select the relevant sources of information; Analyze large, complex, relational, multi-dimensional and related datasets with a variety of tools; Prepare special management reports by compiling, evaluating, interpreting, and reporting on current and projected results of operational/financial/administrative activities; Develop dashboards and other visual data discovery tools to portray information in a meaningful and understandable format; Develop approaches to validate findings or data; Work to solve analytics problems and discover patterns; Formulate and implement new statistical or other mathematical methodologies as needed for specific models or analysis; Evaluate available models and select most relevant for application; build data analytical tools to leverage advanced algorithms and perform comprehensive analyses; Define the validity of the information, how long the information is meaningful, and if it is related to other information; Analyze patterns in the volume of data supporting the initiative, the type of data (e.g., images, text, clickstream or metering data) and the speed or sudden variations in data collection; Educate the organization on new approaches, such as testing hypotheses and statistical validation of results; Provide on-going tracking and monitoring of performance of decision systems and statistical models; Assist in compiling relevant information to develop claims for reimbursement from Federal, State and local agencies and private grantors; Receive Public Record Act requests identifies available and relevant information and compile information responsive to the request; and Perform other related duties. Minimum Qualifications (Skills, Abilities, Knowledge, Education/Experience) SKILLS/ABILITIES Develop solutions to loosely defined business problems by leveraging pattern detection over potentially large datasets; Create data architectures and develop dashboards using business intelligence platforms; Identify what data are available and relevant, including internal databases and external data sources; Develop experimental design approaches to validate data or findings; Validate analysis by comparing appropriate samples; Prepare special management reports by compiling, evaluating, interpreting, and reporting on current and projected results of operational/financial/administrative activities; Document and effectively communicate with technical and non-technical staff to gain business process requirements; Contribute to team effort by performing highly detailed work on multiple concurrent projects and tasks under strict deadlines; Define the validity of the information, how long the information is meaningful, and what other information it is related to; Collaborate with the data owners to ensure that the information used follows the compliance, access management, and control policies and that it meets the qualification and assurance requirements; Recommend ongoing improvements to methods and algorithms that lead to findings, including new information; Present and depict the rationale of their findings in easy to understand terms; Provide business metrics for the overall project to show improvements (contribution to the improvement should be monitored initially and over multiple iterations); Demonstrate clarity, accuracy, precision, relevance, logic, significance, and fairness; Provide on-going tracking and monitoring of performance of decision systems and statistical models; and Present and convey statistical and computational findings to the public in a comprehensible manner. KNOWLEDGE SQL scripting to extract data; Forecasting methods; Excel (intermediate to advanced); Access (intermediate to advanced); PowerPoint and presentation skills; Concepts of data management, data validation, and data integrity; ArcGIS (intermediate to advanced); Statistical computer languages such as Python, R or equivalents; Machine learning algorithms (clustering, decision trees, neural networks, etc.); Statistical analysis, quantitative analytics, forecasting/predictive analytics, multivariate testing, and optimization algorithms; Regulatory and security policies; Internal and external data collection processes; Experimental design approaches; and Methods to define the validity of the information, how long the information is meaningful, and how it is related to other information. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree from an accredited college in Mathematics, Statistics, Biostatistics, Epidemiology, Computer Science, Social Science or related field; AND Five (5) years of relevant statistical and analytics experience. PATTERN II Master's degree from an accredited college in Mathematics, Statistics, Data Analytics/Science, Biostatistics, Epidemiology, Computer Science, Social Science or related field; AND Three (3) years of relevant statistical and analytics experience. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-7044 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. One (1) year of full-time experience working in a public safety or criminal justice setting. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: July 25 , 2022 by 5:00 p.m. Oral Examination: Week of August 1st, 2022 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 7/25/2022 5:00 PM Pacific
Jun 25, 2022
Full Time
About the Opportunity THE POSITION A Data Scientist integrates, prepares and analyzes large, varied datasets, and applies algorithms and models on the data to reveal insights. Data Scientists use statistical modeling, data mining, machine learning and predictive modeling approaches to discover new patterns from large datasets and validates findings using an experimental and iterative approach to present back findings in a way that can be easily understood by business stakeholders. Under general supervision, model complex problems, analyze and mine data, develop dashboards, and present information through the use of statistical, algorithmic, mining and visualization methods. To learn more about the Sheriff's Office, click here . Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid-Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Identify what data are available and relevant, including internal databases and external data sources, utilizing cutting-edge data collection processes such as smart meters and GPS data feeds or bulk downloads, APIs and web scraping; Work with stakeholders and software developers and analysts to identify the business requirements and the expected outcomes; Collaborate with subject matter experts to select the relevant sources of information; Analyze large, complex, relational, multi-dimensional and related datasets with a variety of tools; Prepare special management reports by compiling, evaluating, interpreting, and reporting on current and projected results of operational/financial/administrative activities; Develop dashboards and other visual data discovery tools to portray information in a meaningful and understandable format; Develop approaches to validate findings or data; Work to solve analytics problems and discover patterns; Formulate and implement new statistical or other mathematical methodologies as needed for specific models or analysis; Evaluate available models and select most relevant for application; build data analytical tools to leverage advanced algorithms and perform comprehensive analyses; Define the validity of the information, how long the information is meaningful, and if it is related to other information; Analyze patterns in the volume of data supporting the initiative, the type of data (e.g., images, text, clickstream or metering data) and the speed or sudden variations in data collection; Educate the organization on new approaches, such as testing hypotheses and statistical validation of results; Provide on-going tracking and monitoring of performance of decision systems and statistical models; Assist in compiling relevant information to develop claims for reimbursement from Federal, State and local agencies and private grantors; Receive Public Record Act requests identifies available and relevant information and compile information responsive to the request; and Perform other related duties. Minimum Qualifications (Skills, Abilities, Knowledge, Education/Experience) SKILLS/ABILITIES Develop solutions to loosely defined business problems by leveraging pattern detection over potentially large datasets; Create data architectures and develop dashboards using business intelligence platforms; Identify what data are available and relevant, including internal databases and external data sources; Develop experimental design approaches to validate data or findings; Validate analysis by comparing appropriate samples; Prepare special management reports by compiling, evaluating, interpreting, and reporting on current and projected results of operational/financial/administrative activities; Document and effectively communicate with technical and non-technical staff to gain business process requirements; Contribute to team effort by performing highly detailed work on multiple concurrent projects and tasks under strict deadlines; Define the validity of the information, how long the information is meaningful, and what other information it is related to; Collaborate with the data owners to ensure that the information used follows the compliance, access management, and control policies and that it meets the qualification and assurance requirements; Recommend ongoing improvements to methods and algorithms that lead to findings, including new information; Present and depict the rationale of their findings in easy to understand terms; Provide business metrics for the overall project to show improvements (contribution to the improvement should be monitored initially and over multiple iterations); Demonstrate clarity, accuracy, precision, relevance, logic, significance, and fairness; Provide on-going tracking and monitoring of performance of decision systems and statistical models; and Present and convey statistical and computational findings to the public in a comprehensible manner. KNOWLEDGE SQL scripting to extract data; Forecasting methods; Excel (intermediate to advanced); Access (intermediate to advanced); PowerPoint and presentation skills; Concepts of data management, data validation, and data integrity; ArcGIS (intermediate to advanced); Statistical computer languages such as Python, R or equivalents; Machine learning algorithms (clustering, decision trees, neural networks, etc.); Statistical analysis, quantitative analytics, forecasting/predictive analytics, multivariate testing, and optimization algorithms; Regulatory and security policies; Internal and external data collection processes; Experimental design approaches; and Methods to define the validity of the information, how long the information is meaningful, and how it is related to other information. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree from an accredited college in Mathematics, Statistics, Biostatistics, Epidemiology, Computer Science, Social Science or related field; AND Five (5) years of relevant statistical and analytics experience. PATTERN II Master's degree from an accredited college in Mathematics, Statistics, Data Analytics/Science, Biostatistics, Epidemiology, Computer Science, Social Science or related field; AND Three (3) years of relevant statistical and analytics experience. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-7044 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. One (1) year of full-time experience working in a public safety or criminal justice setting. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: July 25 , 2022 by 5:00 p.m. Oral Examination: Week of August 1st, 2022 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 7/25/2022 5:00 PM Pacific
Houston Airport System
IT PROFESSIONAL-INFRASTRUCTURE
HOUSTON AIRPORT SYSTEM Houston, Texas, United States
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: TECHNOLOGY COMMUNICATIONS Workdays & Hours*: Shift work, could include a Rotating Schedule - weekends and holidays *Subject to change DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The IT Professional Infrastructure manages day to day functions of radio frequency (RF) wireless/radio systems for all three airports and serves as the liaison to TSA, FBI, CBP, FAA and other city departments as required for all projects regarding radio communications. The purpose of this position is to ensure the IT and Operational Technology (OT) infrastructure is maintained and works reliably to meet business needs by providing day-to-day operational support for existing infrastructure services and end-user support for those services; completing moderate to complex technical assignments and project based work to promote the effective use of new and existing technology; and mentoring junior infrastructure support staff. In addition, the IT Professional - Infrastructure coordinates with Police, Fire and EMS for all radio communications needs and utilizes vendor relationships in resolving service requests. Position will monitor the Distributed Antenna System's operation and use; monitor radio system availability with Harris County Regional Radio personnel; review preliminary plans and evaluate future project plans and submittals. This role oversees contract administration of HAS' inter-local agreement with Harris County and serves as the onsite subject ."Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The IT Professional - Infrastructure duties include but are not limited to: Overseeing the inspection activities and personnel to review and evaluate contractors' compliance on various project plans and specifications. Reviewing preliminary plans and evaluating future plans for deployment/implementation. Reviewing contractor submittals. Attending pre-bid, pre-construction and other meetings. Preparing and reviews various reports and records. Providing management of multiple contracts of various sizes. Serving as liaison between City personnel and contractors and consultants. Other duties as assigned. RESPONSIBILITIES: CUSTOMER SERVICE: Provides onsite or remote access diagnoses and resolution to hardware and software problems by responding to service desk requests and planned work requests. Manages moderate to complex service requests through resolution or escalation to another team member by performing work in a manner that minimizes disruption to existing business use; working with external suppliers for the ongoing support and maintenance of relevant hardware and software; participating in an on-call rotation with other infrastructure staff; and resolution. keeping users at all levels of the organization informed of progress or problem. MAINTENANCE: Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure projects and upgrades; and assisting in the design and documentation of infrastructure processes, procedures, and standards. Ensure effectiveness of infrastructure by performing preventive maintenance work; monitoring a variety of hardware, software, and network systems in the existing information technology infrastructure; diagnosing problems; working with external vendors and COH departments; and supporting and backing-up a variety of technologies, business units, and systems. Ensure availability of infrastructure services by implementing, monitoring, and supporting servers, storage, telephony and other services and infrastructure software platforms including but not limited to server / client operating systems, reporting platforms, messaging and database services, network configuration, web proxies and other software-based systems. ADMINISTRATION: Facilitates management of future problems by preparing clear and concise documentation; maintaining appropriate records of time spent, actions taken, and item status; assisting in designing and documenting infrastructure processes, procedures, and standards; maintaining and preparing system and software documentation; providing training or arranging for vendor training for system users. Ensures infrastructure and data is kept secure by keeping track of assets, developing operational, installation, configuration, and upgrade documentation for communication systems, hardware, network, security, storage, software, and other computer related systems. TEAM EFFORT: Contributes to team effort by accomplishing related results and performing related responsibilities as needed. WORKING CONDITIONS There are may be sources of discomfort, i.e., outdoor installations, hot/cold temperature and humid/wet conditions. Requires the ability to make closely coordinated eye/hand movements within very fine tolerance and/or calibration demands. All duties and responsibilities may not be included in the above job description. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. EXPERIENCE REQUIREMENTS At least five (5) years of technology experience supporting IT Infrastructure including networks, security, and hardware. System-specific technical certifications will often be required. Greater than 5 years of directly applicable experience may be considered for substitution of up to two (2) years of the education requirement. System-specific technical certifications may be considered for substitution for 1 year of experience. LICENSE REQUIREMENTS None PREFERENCES Preference will be given to applicants with the following skillsets: Knowledge and experience with Land Mobile Radio and DAS Systems Proven knowledge and experience with LMR Sites and radio infrastructure Experience with Air to Ground radio communications and communications consoles. Results oriented with the ability to prioritize and balance duties Ability to present and communicate effectively in small and large team settings Proven experience working in a rapidly changing, high intensity environment Proactive learner and ability to work well in a team-based environment Strong interpersonal, writing skills and attentive to detail ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. *** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 25 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1842. If you need special services or accommodations, call 281-233-1842; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. Closing Date/Time: 7/9/2022 11:59 PM Central
Jun 25, 2022
Full Time
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: TECHNOLOGY COMMUNICATIONS Workdays & Hours*: Shift work, could include a Rotating Schedule - weekends and holidays *Subject to change DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The IT Professional Infrastructure manages day to day functions of radio frequency (RF) wireless/radio systems for all three airports and serves as the liaison to TSA, FBI, CBP, FAA and other city departments as required for all projects regarding radio communications. The purpose of this position is to ensure the IT and Operational Technology (OT) infrastructure is maintained and works reliably to meet business needs by providing day-to-day operational support for existing infrastructure services and end-user support for those services; completing moderate to complex technical assignments and project based work to promote the effective use of new and existing technology; and mentoring junior infrastructure support staff. In addition, the IT Professional - Infrastructure coordinates with Police, Fire and EMS for all radio communications needs and utilizes vendor relationships in resolving service requests. Position will monitor the Distributed Antenna System's operation and use; monitor radio system availability with Harris County Regional Radio personnel; review preliminary plans and evaluate future project plans and submittals. This role oversees contract administration of HAS' inter-local agreement with Harris County and serves as the onsite subject ."Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The IT Professional - Infrastructure duties include but are not limited to: Overseeing the inspection activities and personnel to review and evaluate contractors' compliance on various project plans and specifications. Reviewing preliminary plans and evaluating future plans for deployment/implementation. Reviewing contractor submittals. Attending pre-bid, pre-construction and other meetings. Preparing and reviews various reports and records. Providing management of multiple contracts of various sizes. Serving as liaison between City personnel and contractors and consultants. Other duties as assigned. RESPONSIBILITIES: CUSTOMER SERVICE: Provides onsite or remote access diagnoses and resolution to hardware and software problems by responding to service desk requests and planned work requests. Manages moderate to complex service requests through resolution or escalation to another team member by performing work in a manner that minimizes disruption to existing business use; working with external suppliers for the ongoing support and maintenance of relevant hardware and software; participating in an on-call rotation with other infrastructure staff; and resolution. keeping users at all levels of the organization informed of progress or problem. MAINTENANCE: Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure projects and upgrades; and assisting in the design and documentation of infrastructure processes, procedures, and standards. Ensure effectiveness of infrastructure by performing preventive maintenance work; monitoring a variety of hardware, software, and network systems in the existing information technology infrastructure; diagnosing problems; working with external vendors and COH departments; and supporting and backing-up a variety of technologies, business units, and systems. Ensure availability of infrastructure services by implementing, monitoring, and supporting servers, storage, telephony and other services and infrastructure software platforms including but not limited to server / client operating systems, reporting platforms, messaging and database services, network configuration, web proxies and other software-based systems. ADMINISTRATION: Facilitates management of future problems by preparing clear and concise documentation; maintaining appropriate records of time spent, actions taken, and item status; assisting in designing and documenting infrastructure processes, procedures, and standards; maintaining and preparing system and software documentation; providing training or arranging for vendor training for system users. Ensures infrastructure and data is kept secure by keeping track of assets, developing operational, installation, configuration, and upgrade documentation for communication systems, hardware, network, security, storage, software, and other computer related systems. TEAM EFFORT: Contributes to team effort by accomplishing related results and performing related responsibilities as needed. WORKING CONDITIONS There are may be sources of discomfort, i.e., outdoor installations, hot/cold temperature and humid/wet conditions. Requires the ability to make closely coordinated eye/hand movements within very fine tolerance and/or calibration demands. All duties and responsibilities may not be included in the above job description. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. EXPERIENCE REQUIREMENTS At least five (5) years of technology experience supporting IT Infrastructure including networks, security, and hardware. System-specific technical certifications will often be required. Greater than 5 years of directly applicable experience may be considered for substitution of up to two (2) years of the education requirement. System-specific technical certifications may be considered for substitution for 1 year of experience. LICENSE REQUIREMENTS None PREFERENCES Preference will be given to applicants with the following skillsets: Knowledge and experience with Land Mobile Radio and DAS Systems Proven knowledge and experience with LMR Sites and radio infrastructure Experience with Air to Ground radio communications and communications consoles. Results oriented with the ability to prioritize and balance duties Ability to present and communicate effectively in small and large team settings Proven experience working in a rapidly changing, high intensity environment Proactive learner and ability to work well in a team-based environment Strong interpersonal, writing skills and attentive to detail ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. *** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 25 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1842. If you need special services or accommodations, call 281-233-1842; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. Closing Date/Time: 7/9/2022 11:59 PM Central
City of Seattle
Applications Developer (ITP-B, BU)
City of Seattle, WA Seattle, Washington, United States
Position Description The City of Seattle is seeking qualified candidates for position of Applications Developer (Info Tech Prof -B-BU) openings with Seattle Information Technology Department (ITD). As a city, Seattle is known as a progressive leader in technology innovation, and the environment. As an employer, the City of Seattle is leading local government in environmental stewardship and social justice, making our city what it is today, and shaping our exciting future. The organization's workforce plays a critical role in making this possible. Seattle IT is a trusted partner that provides secure, reliable, and compliant technologies enabling the City of Seattle to deliver equitable and responsive services to the residents of Seattle. This purpose statement is a simple declaration of who we are and why we do our work. It is intended to be a guide that helps us to not lose sight of why we perform everyday tasks or to invest effort to solve difficult problems. It emphasizes that our existence as a department is to support our City partners. It reminds us that we are part of a larger organization that collectively is working to improve the lives of the residents of our city. The 600+ strong professionals in Seattle IT are involved in the full spectrum of a modern IT enterprise offering many dynamic career opportunities. We hope you’ll join us. Job Responsibilities This position is responsible for the operations and maintenance, incremental enhancements, troubleshooting and repair of Oracle Utilities Products and associated interface applications. The position is responsible to provide support for 24 x 7 business critical systems and routine maintenance work for Seattle City Light and Seattle Public Utilities. We are very interested in individuals with the ability to work as part of a team and have a passion for customer service. Here is more of what you'll be doing: Prioritize varied tasks to provide the best possible service to our business clients. Work with business clients to accurately define and document application requirements. Develop application solutions by working with other Seattle IT teams and business analysts. Develop new or modify existing application components using tools and software development lifecycle standards. Assess and quickly respond to support incidents and events with a professional, analytical, and thorough approach. Participate in deliverable reviews. Coach and mentor peers within your areas of expertise. Participate in an on-call rotation schedule to provide 24x7 application support. Perform system maintenance and deployment activities during non-business hours. Perform varied job tasks commensurate with the IT Professional B job classification. Qualifications NOTE: Equivalent combinations of education/experience/training will be considered for the required qualifications except where specifically noted. Education: Bachelor's degree or related field or an equivalent combination of education, training and or professional work experience. Professional : Support experience with commercial off-the-shelf (COTS) applications. Experience in waterfall and agile development methodologies. Technical: Intermediate level expertise and experience for the following: Developing applications using object-oriented design techniques and principles. Developing applications using an object-oriented programming language such as Java, C#, or Python. Using PL/SQL with one or more relational database technologies such as Oracle, SQL Server, MySQL, or DB2. Developing applications utilizing a web application server such as WebLogic, IIS, SharePoint, or WebSphere. Change management and software version control using applications such as SVN or GIT. Familiarity with XML, SOAP, or RESTful web services. Knowledge and understanding of web technologies including HTML, JavaScript, JavaScript libraries, CSS. Experience working in a Unix environment and understanding of shell scripting. Desired Qualifications: Commercial electric, water, solid waste, or gas utility business knowledge. Experience with Commercial Utilities Applications such as Oracle Utilities Customer Care and Billing (CCB), Meter Data Management (MDM), or their cloud versions. Experience with Oracle Utilities Application Framework (OUAF). Experience presenting complex technical concepts to business customers. Project management experience leading small projects or a technical lead role within a larger project. Excellent written and oral communication skills. CA Workload Automation AE (AutoSys Edition) in a Solaris environment. Additional Information ADDITIONAL INFORMATION: Employees of the City of Seattle enjoy competitive pay and comprehensive benefits package generous leave programs, and the satisfaction of doing work that helps make Seattle a great place to live, work, and play. Explore City of Seattle - Benefits at a Glance for more information. How to Apply: Please submit your application, resume, and cover letter to https://www.governmentjobs.com/careers/seattle/ Workplace Environment (Telework Expectation): Most work is performed in a normal City work/office environment; however, due to the ongoing pandemic and Covid-19 this team is working remotely. This is subject to change as circumstances dictate. All City of Seattle employees are required to be fully vaccinated against COVID-19. Failure to submit proof of vaccination or qualify for a reasonable accommodation will result in withdrawal of the job offer. Employment contingent upon successful completion of comprehensive background investigation in compliance with Seattle's Fair Change Employment Ordinance 14.17. This position is open to all candidates who meet the minimum qualifications. The Seattle Information Technology Department values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, or marital status. NOTE: This position is covered by a collective bargaining unit; International Brotherhood of Electrical Workers, Local 77. #LI-MV1 The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: 7/12/2022 4:00 PM Pacific
Jun 25, 2022
Full Time
Position Description The City of Seattle is seeking qualified candidates for position of Applications Developer (Info Tech Prof -B-BU) openings with Seattle Information Technology Department (ITD). As a city, Seattle is known as a progressive leader in technology innovation, and the environment. As an employer, the City of Seattle is leading local government in environmental stewardship and social justice, making our city what it is today, and shaping our exciting future. The organization's workforce plays a critical role in making this possible. Seattle IT is a trusted partner that provides secure, reliable, and compliant technologies enabling the City of Seattle to deliver equitable and responsive services to the residents of Seattle. This purpose statement is a simple declaration of who we are and why we do our work. It is intended to be a guide that helps us to not lose sight of why we perform everyday tasks or to invest effort to solve difficult problems. It emphasizes that our existence as a department is to support our City partners. It reminds us that we are part of a larger organization that collectively is working to improve the lives of the residents of our city. The 600+ strong professionals in Seattle IT are involved in the full spectrum of a modern IT enterprise offering many dynamic career opportunities. We hope you’ll join us. Job Responsibilities This position is responsible for the operations and maintenance, incremental enhancements, troubleshooting and repair of Oracle Utilities Products and associated interface applications. The position is responsible to provide support for 24 x 7 business critical systems and routine maintenance work for Seattle City Light and Seattle Public Utilities. We are very interested in individuals with the ability to work as part of a team and have a passion for customer service. Here is more of what you'll be doing: Prioritize varied tasks to provide the best possible service to our business clients. Work with business clients to accurately define and document application requirements. Develop application solutions by working with other Seattle IT teams and business analysts. Develop new or modify existing application components using tools and software development lifecycle standards. Assess and quickly respond to support incidents and events with a professional, analytical, and thorough approach. Participate in deliverable reviews. Coach and mentor peers within your areas of expertise. Participate in an on-call rotation schedule to provide 24x7 application support. Perform system maintenance and deployment activities during non-business hours. Perform varied job tasks commensurate with the IT Professional B job classification. Qualifications NOTE: Equivalent combinations of education/experience/training will be considered for the required qualifications except where specifically noted. Education: Bachelor's degree or related field or an equivalent combination of education, training and or professional work experience. Professional : Support experience with commercial off-the-shelf (COTS) applications. Experience in waterfall and agile development methodologies. Technical: Intermediate level expertise and experience for the following: Developing applications using object-oriented design techniques and principles. Developing applications using an object-oriented programming language such as Java, C#, or Python. Using PL/SQL with one or more relational database technologies such as Oracle, SQL Server, MySQL, or DB2. Developing applications utilizing a web application server such as WebLogic, IIS, SharePoint, or WebSphere. Change management and software version control using applications such as SVN or GIT. Familiarity with XML, SOAP, or RESTful web services. Knowledge and understanding of web technologies including HTML, JavaScript, JavaScript libraries, CSS. Experience working in a Unix environment and understanding of shell scripting. Desired Qualifications: Commercial electric, water, solid waste, or gas utility business knowledge. Experience with Commercial Utilities Applications such as Oracle Utilities Customer Care and Billing (CCB), Meter Data Management (MDM), or their cloud versions. Experience with Oracle Utilities Application Framework (OUAF). Experience presenting complex technical concepts to business customers. Project management experience leading small projects or a technical lead role within a larger project. Excellent written and oral communication skills. CA Workload Automation AE (AutoSys Edition) in a Solaris environment. Additional Information ADDITIONAL INFORMATION: Employees of the City of Seattle enjoy competitive pay and comprehensive benefits package generous leave programs, and the satisfaction of doing work that helps make Seattle a great place to live, work, and play. Explore City of Seattle - Benefits at a Glance for more information. How to Apply: Please submit your application, resume, and cover letter to https://www.governmentjobs.com/careers/seattle/ Workplace Environment (Telework Expectation): Most work is performed in a normal City work/office environment; however, due to the ongoing pandemic and Covid-19 this team is working remotely. This is subject to change as circumstances dictate. All City of Seattle employees are required to be fully vaccinated against COVID-19. Failure to submit proof of vaccination or qualify for a reasonable accommodation will result in withdrawal of the job offer. Employment contingent upon successful completion of comprehensive background investigation in compliance with Seattle's Fair Change Employment Ordinance 14.17. This position is open to all candidates who meet the minimum qualifications. The Seattle Information Technology Department values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, or marital status. NOTE: This position is covered by a collective bargaining unit; International Brotherhood of Electrical Workers, Local 77. #LI-MV1 The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: 7/12/2022 4:00 PM Pacific
Port of Oakland
Port Principal Programmer Analyst
Port of Oakland Oakland, CA, United States
Job Description *** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** The Port of Oakland is currently recruiting for the position of Port Principal Programmer Analyst. Under direction, the Port Principal Programmer Analyst is responsible for development, implementation, support and maintenance of application systems, including on-going production support and enhancement for existing systems, new application development and system planning for user departments/divisions. The incumbent supervises, coordinates and participates in all phases of a system development life cycle, including development of operation and administrative procedures to support the computer applications. Examples of Duties Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed. Incumbent may perform other related duties at the equivalent level. Develop, design, customize, implement, configure and support Oracle eBusiness Suite in a functional and/or technical capacity. Participates in planning system projects for Port departments based on their business objectives and operational needs: identifies and recommends system and/or business solutions; consults on and evaluates the technical aspects of any project; reviews technological innovations for potential use; proposes major system improvements based on requirement changes. Provides technical advice on effectiveness of procedures, capabilities and limitations of hardware, software and telecommunications to IT end-users. Establishes computer resources and budget estimates, task lists and scheduling dependencies for assigned projects; monitors progress against plan and makes adjustments. Organizes and supervises IT technical staff on specific systems development projects, including formally evaluating performance on large, complex, long term projects. Acts as the project manager coordinating Port personnel and vendor resources on large, complex, long term projects. Works with vendors to resolve issues with timing and proper utilization of their resources. Maintains continuous communications with IT and user department managers to advise on systems development project status; ensures that schedules are met and project development runs smoothly. Reviews performance of installed applications to insure that end-user needs are being met/ assists in writing up changes on appropriate Requirements Document forms for end-user approval. Prepares detailed design and system documentation for presentation to project team and end-users; makes technical presentations to non-technical personnel. Assists and trains junior programmers in technical and analytical skills. Coordinates and conducts technical interviews and surveys. Performs systems configuration and performance monitoring functions as assigned for the applications, servers and network infrastructure on which the major IT supported systems are based. Resolves operational problems with systems which require advanced training and knowledge of the operating systems on which the major IT supported applications are based. Remains technically current operating systems, programming languages, internet based application technologies, productivity tools, and I/O interface techniques, including database, network, and microcomputers; maintains skill level through on-going education and technical seminars to adapt to the changing information systems needs of the Port. Performs related duties as assigned. Minimum Qualifications This examination is open to persons who have a combination of education and experience that would reflect possession of the required knowledge, skills and abilities. A typical combination would include the following: Education: A bachelor's degree from an accredited college or university with emphasis in business administration, computer science, accounting or related field. Experience: Seven plus years recent in-depth experience developing, designing, customizing, implementing, configuring and supporting Oracle eBusiness Suite in either a functional or technical capacity that includes 2 years of project management experience. Licenses: Must possess a valid California Class C driver's license at the time and for the duration of appointment. Required Knowledge, Skills, and Abilities (KSAs): Knowledge of all aspects of Oracle's eBusiness Suite (EBS) in a technical capacity, including PL/SQL Package development (including the applications of triggers in an Oracle database), Oracle Form and OAF development, BI Publisher template development and XML concepts, Oracle Reports, Oracle Public and Private APIs, Oracle Workflow development, Oracle Discoverer, Concurrent Manager, Dataloader, and Oracle Database concepts related to running eBusiness Suite on an 11G database. Functional design and configuration of Human Resources and/or Financials/Procurement tracks. General SDLC processes and specific understanding of AIM Oracle methodology and Oracle's direction with OUM methodology. All levels of systems design and programming work involving the IT supported application systems. Basic Linux Operating system features and functions that is required for E-Business Suite including the use of directories, printing and process scheduling. Port specific industry and business requirements and practices. Principles and practices of effective supervision. Principles and practices of project management. Design aides: Experience with technological tools, such as interactive development environments (IDE's) and specifically JDeveloper, internet application development tools, and fourth generation languages, report writers, and methodologies such as prototyping, object oriented programming and relational data bases. Ability to develop, design, customize, implement, configure and support Oracle EBS in a functional and/or technical capacity. Develop Oracle EBS reports, interfaces, conversions and extensions. Develop reports programmatically and via tools (e.g. Discoverer). Program using PL/SQL in an Oracle EBS environment. Collect information, conduct surveys, and to conduct feasibility studies of systems applications. Conduct system user interviews and define requirements for preparing application design specifications. Interact and communicate with and motivate end-users, management and technical personnel. To lead meetings with users, vendors, and other IT personnel to check status of projects and resolve issues. Prepare and present oral and written reports to all levels of Port management. Carry out design prototyping, programming, system documentation and installation tasks. Supervise and direct subordinate professional and support staff; interpret and enforce administrative/operational polices, practices and procedures; analyze and solve problems of a complex nature. Exercise sound independent judgment within general policy guidelines. THE SELECTION PROCESS Stage I: Application, Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application, and supplemental questionnaire appraisal review (pass/fail). Applications submitted without a completed supplemental questionnaire will not be given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II. Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs. The Assessment Examination is designed to test the applicant's overall aptitude for the position. Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration. The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act: In compliance with the Immigration and Reform Act of 1986, the Port will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities ("ADA"): In compliance with State and Federal Laws, the Port will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals invited to advance in the examination process will be provided the opportunity to request a reasonable accommodation. The Port of Oakland is an Equal Opportunity Employer Additional Requirements Must possess a valid California Class C driver's license at the time and for the duration of appointment. Closing Date/Time: 7/22/2022 5:00 PM Pacific
Jun 25, 2022
Full Time
Job Description *** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** The Port of Oakland is currently recruiting for the position of Port Principal Programmer Analyst. Under direction, the Port Principal Programmer Analyst is responsible for development, implementation, support and maintenance of application systems, including on-going production support and enhancement for existing systems, new application development and system planning for user departments/divisions. The incumbent supervises, coordinates and participates in all phases of a system development life cycle, including development of operation and administrative procedures to support the computer applications. Examples of Duties Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed. Incumbent may perform other related duties at the equivalent level. Develop, design, customize, implement, configure and support Oracle eBusiness Suite in a functional and/or technical capacity. Participates in planning system projects for Port departments based on their business objectives and operational needs: identifies and recommends system and/or business solutions; consults on and evaluates the technical aspects of any project; reviews technological innovations for potential use; proposes major system improvements based on requirement changes. Provides technical advice on effectiveness of procedures, capabilities and limitations of hardware, software and telecommunications to IT end-users. Establishes computer resources and budget estimates, task lists and scheduling dependencies for assigned projects; monitors progress against plan and makes adjustments. Organizes and supervises IT technical staff on specific systems development projects, including formally evaluating performance on large, complex, long term projects. Acts as the project manager coordinating Port personnel and vendor resources on large, complex, long term projects. Works with vendors to resolve issues with timing and proper utilization of their resources. Maintains continuous communications with IT and user department managers to advise on systems development project status; ensures that schedules are met and project development runs smoothly. Reviews performance of installed applications to insure that end-user needs are being met/ assists in writing up changes on appropriate Requirements Document forms for end-user approval. Prepares detailed design and system documentation for presentation to project team and end-users; makes technical presentations to non-technical personnel. Assists and trains junior programmers in technical and analytical skills. Coordinates and conducts technical interviews and surveys. Performs systems configuration and performance monitoring functions as assigned for the applications, servers and network infrastructure on which the major IT supported systems are based. Resolves operational problems with systems which require advanced training and knowledge of the operating systems on which the major IT supported applications are based. Remains technically current operating systems, programming languages, internet based application technologies, productivity tools, and I/O interface techniques, including database, network, and microcomputers; maintains skill level through on-going education and technical seminars to adapt to the changing information systems needs of the Port. Performs related duties as assigned. Minimum Qualifications This examination is open to persons who have a combination of education and experience that would reflect possession of the required knowledge, skills and abilities. A typical combination would include the following: Education: A bachelor's degree from an accredited college or university with emphasis in business administration, computer science, accounting or related field. Experience: Seven plus years recent in-depth experience developing, designing, customizing, implementing, configuring and supporting Oracle eBusiness Suite in either a functional or technical capacity that includes 2 years of project management experience. Licenses: Must possess a valid California Class C driver's license at the time and for the duration of appointment. Required Knowledge, Skills, and Abilities (KSAs): Knowledge of all aspects of Oracle's eBusiness Suite (EBS) in a technical capacity, including PL/SQL Package development (including the applications of triggers in an Oracle database), Oracle Form and OAF development, BI Publisher template development and XML concepts, Oracle Reports, Oracle Public and Private APIs, Oracle Workflow development, Oracle Discoverer, Concurrent Manager, Dataloader, and Oracle Database concepts related to running eBusiness Suite on an 11G database. Functional design and configuration of Human Resources and/or Financials/Procurement tracks. General SDLC processes and specific understanding of AIM Oracle methodology and Oracle's direction with OUM methodology. All levels of systems design and programming work involving the IT supported application systems. Basic Linux Operating system features and functions that is required for E-Business Suite including the use of directories, printing and process scheduling. Port specific industry and business requirements and practices. Principles and practices of effective supervision. Principles and practices of project management. Design aides: Experience with technological tools, such as interactive development environments (IDE's) and specifically JDeveloper, internet application development tools, and fourth generation languages, report writers, and methodologies such as prototyping, object oriented programming and relational data bases. Ability to develop, design, customize, implement, configure and support Oracle EBS in a functional and/or technical capacity. Develop Oracle EBS reports, interfaces, conversions and extensions. Develop reports programmatically and via tools (e.g. Discoverer). Program using PL/SQL in an Oracle EBS environment. Collect information, conduct surveys, and to conduct feasibility studies of systems applications. Conduct system user interviews and define requirements for preparing application design specifications. Interact and communicate with and motivate end-users, management and technical personnel. To lead meetings with users, vendors, and other IT personnel to check status of projects and resolve issues. Prepare and present oral and written reports to all levels of Port management. Carry out design prototyping, programming, system documentation and installation tasks. Supervise and direct subordinate professional and support staff; interpret and enforce administrative/operational polices, practices and procedures; analyze and solve problems of a complex nature. Exercise sound independent judgment within general policy guidelines. THE SELECTION PROCESS Stage I: Application, Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application, and supplemental questionnaire appraisal review (pass/fail). Applications submitted without a completed supplemental questionnaire will not be given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II. Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs. The Assessment Examination is designed to test the applicant's overall aptitude for the position. Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration. The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act: In compliance with the Immigration and Reform Act of 1986, the Port will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities ("ADA"): In compliance with State and Federal Laws, the Port will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals invited to advance in the examination process will be provided the opportunity to request a reasonable accommodation. The Port of Oakland is an Equal Opportunity Employer Additional Requirements Must possess a valid California Class C driver's license at the time and for the duration of appointment. Closing Date/Time: 7/22/2022 5:00 PM Pacific
Cal State University (CSU) Channel Islands
Student Systems Analyst (515586)
Cal State University (CSU) Channel Islands 1 University Dr, Camarillo, CA 93012, USA
Description: Student Systems Administrative Analyst/Specialist - Exempt I RESPONSIBILITIES & DUTIES: Serves as the functional business analyst for PeopleSoft Campus Solutions, with a specialization in Student Records and Academic Advisement modules. Acts as the lead system administrator for EAB Navigate, responsible for helping departments across campus implement new care units under the guidance of Enrollment Management and Academic Advising. Responsible for keeping abreast of student records and admissions regulations, PeopleSoft releases, and monitor module discussion groups. Recommends and implements solutions to manage processes in an efficient manner, to improve customer service, or to improve productivity. Designs project plans for a successful and timely implementation of projects. Assesses, evaluates, and implements functionality for the Registrar's by evaluating available functionality from Oracle, analyzing the needs of the department, and collaborating with other campuses. Leads the efforts for the development and evolution of business processes and the documentation of those processes, where procedures and guidelines may not exist. Works on continued maintenance of the system by implementing new setup, updating existing setup, running batch processes, building queries, coordinating maintenance pack testing, reviewing security requests, and documenting. Troubleshoots reported system errors and works in collaboration with Information Technology Services to deliver a solution. Leads analysts in research, design, testing, and implementation of projects associated to CSU Executive Orders, CSU coded memorandums, campus policy or state law. Works with IT to automate processes that run overnight, recommends and tests enhancements with IT and other business analysts in the department and across campus. Provides system recommendations to directors in Enrollment Management to ensure compliance with Federal, State and campus policies, including Assembly Bills, Senate Bills and CSU coded memos. Collaborates with Enrollment Management office end users to identify needs. Informs supervisor of project status, deviation from production goals, potential impact on other areas, and recommends solutions. Represents the Students Systems office at campus and statewide meetings. Performs additional related duties as assigned. REQUIREMENTS OF POSITION: A bachelor's degree from an accredited institution, or equivalent training and administrative work experience in system analysis and updates. Thorough knowledge of Admissions and Registrar's office business practices, preferably within the California State University system, and the ability to implement system setup according to laws, regulations, and campus policy. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them and provide results to leadership. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgement. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form as related to Student Systems. Ability to train others on new skills and procedures and provide lead work direction. Experience and proficiency using MS Office applications and experience with the following systems preferred: PeopleSoft, CollegeSource Transfer Evaluation System, Parchment, Schedule Builder, Degree Planner. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Hiring Salary: $3,897 - $5,000 per month Closing Date/Time: July 8, 2022
Jun 25, 2022
Full Time
Description: Student Systems Administrative Analyst/Specialist - Exempt I RESPONSIBILITIES & DUTIES: Serves as the functional business analyst for PeopleSoft Campus Solutions, with a specialization in Student Records and Academic Advisement modules. Acts as the lead system administrator for EAB Navigate, responsible for helping departments across campus implement new care units under the guidance of Enrollment Management and Academic Advising. Responsible for keeping abreast of student records and admissions regulations, PeopleSoft releases, and monitor module discussion groups. Recommends and implements solutions to manage processes in an efficient manner, to improve customer service, or to improve productivity. Designs project plans for a successful and timely implementation of projects. Assesses, evaluates, and implements functionality for the Registrar's by evaluating available functionality from Oracle, analyzing the needs of the department, and collaborating with other campuses. Leads the efforts for the development and evolution of business processes and the documentation of those processes, where procedures and guidelines may not exist. Works on continued maintenance of the system by implementing new setup, updating existing setup, running batch processes, building queries, coordinating maintenance pack testing, reviewing security requests, and documenting. Troubleshoots reported system errors and works in collaboration with Information Technology Services to deliver a solution. Leads analysts in research, design, testing, and implementation of projects associated to CSU Executive Orders, CSU coded memorandums, campus policy or state law. Works with IT to automate processes that run overnight, recommends and tests enhancements with IT and other business analysts in the department and across campus. Provides system recommendations to directors in Enrollment Management to ensure compliance with Federal, State and campus policies, including Assembly Bills, Senate Bills and CSU coded memos. Collaborates with Enrollment Management office end users to identify needs. Informs supervisor of project status, deviation from production goals, potential impact on other areas, and recommends solutions. Represents the Students Systems office at campus and statewide meetings. Performs additional related duties as assigned. REQUIREMENTS OF POSITION: A bachelor's degree from an accredited institution, or equivalent training and administrative work experience in system analysis and updates. Thorough knowledge of Admissions and Registrar's office business practices, preferably within the California State University system, and the ability to implement system setup according to laws, regulations, and campus policy. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them and provide results to leadership. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgement. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form as related to Student Systems. Ability to train others on new skills and procedures and provide lead work direction. Experience and proficiency using MS Office applications and experience with the following systems preferred: PeopleSoft, CollegeSource Transfer Evaluation System, Parchment, Schedule Builder, Degree Planner. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Hiring Salary: $3,897 - $5,000 per month Closing Date/Time: July 8, 2022
City of Austin
IT Supervisor Senior
City of Austin, TX Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Position Overview: The City of Austin Communications & Technology Management ( CTM ) department is seeking to fill two (2) IT Supervisor Sr position in the City Hall CRM & Endpoint Management division. The IT Supervisor for these positions will be responsible for leading teams of IT and audio visual professionals. The teams are responsible for providing citywide support for audio, video, hardware and software for various systems. These systems are used to manage meeting spaces, endpoint computer services, printers, and system administration. An essential function of the end user support team is to provide technical support to the Mayor, City Manager's office, and the City Council and other departments as deemed necessary. The IT Supervisor selected for these positions will manage resources, demonstrate exceptional customer service, have the ability to provide solution focused IT expertise to team members and customers. In addition, the IT Supervisor will work in a collaborative manner with the executives to provide technical support and problem resolution. They should be self-motivated with strong analytical and communication skills (both written and oral). The selected candidate (s) will display the ability to develop and recommend solutions, prioritize and manage competing demands and deadlines in a fast paced environment. These positions will work primarily onsite, with option to remote one day per week (as operational needs allow). The positions will also require hours outside normal business hours, to include nights and weekends. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable and efficient technology services, infrastructure and telecommunications. Leveraging state-of-the-art tools, innovative methods and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Application Instructions: When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Due to COVID -19 all interviews are being conducted virtually via Microsoft Teams. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $37.30 - $49.43 Commensurate Hours Onsite presence is required, remote work (1 day) may be approved, as operational needs allow. Position will require nights, weekends, and on-call rotations. Job Close Date 07/08/2022 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 301 W. 2nd, Austin, Texas 78701 Preferred Qualifications Demonstrated experience providing customer service to executives and senior management Experience managing a diverse team in atechnical environment, with a focus on customer service, and a track record of providing innovative solutions to technical issues Experience with endpoint management software and services, like Microsoft Endpoint Manager, Ivanti, Microsoft SCCM , or Microsoft Intune Experience managing projects and leading team members to meet goals and objectives Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced technical leadership on integrating complex existing or new information system technologies Improves operations, decreases turnaround times, streamlines work processes, and works to provide quality customer service Lead the coordination and participation with other City departments, project teams and agencies Develops training programs, guides and trains staff on work procedures and operating instructions Develops and prepares management and productivity reports, studies and analyses Prepares operating budgets and reviews ongoing expenditures Develops short and long range goals and monitors performance results Prepares, reviews and approves documentation for procurement Ensures compliance with City of Austin personnel, security and department procedures Researches complex commercial products for possible use Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of budget processes Knowledge of current IT systems and data systems technology, security, operations and practices Knowledge of management and supervisory principles and practices Skills in organizing work effectively and efficiently Skill in understanding the organization and operation of the city and departments as necessary Skill in conducting hardware and software evaluations, performing selection and acquisition functions Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance Ability to read and interpret standard accounting and financial reports Ability to conduct research and analyze and interpret research findings Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations Ability to assign and direct the work activities of assigned personnel Ability to understand complex program structure, strong analysis and problem solving skills Ability to communicate effectively, both orally and in writing Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Supervisor Senior position are: Graduation with a Bachelor's degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe in detail how you meet the minimum qualifications for this position. (Open Ended Question) * Describe in detail your experience providing customer service to executives and senior management. (Open Ended Question) * Describe in detail your experience managing a diverse team, in a technical environment with a focus on customer service, and detail your track record of providing innovative solutions to technical issues. (Open Ended Question) * Describe in detail your experience with endpoint management software and services, like Microsoft Endpoint Manager, Ivanti, Microsoft SCCM, or Microsoft Intune. (Open Ended Question) * Describe your experience managing projects and leading/assisting team members to meet goals and objectives. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Jun 25, 2022
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Position Overview: The City of Austin Communications & Technology Management ( CTM ) department is seeking to fill two (2) IT Supervisor Sr position in the City Hall CRM & Endpoint Management division. The IT Supervisor for these positions will be responsible for leading teams of IT and audio visual professionals. The teams are responsible for providing citywide support for audio, video, hardware and software for various systems. These systems are used to manage meeting spaces, endpoint computer services, printers, and system administration. An essential function of the end user support team is to provide technical support to the Mayor, City Manager's office, and the City Council and other departments as deemed necessary. The IT Supervisor selected for these positions will manage resources, demonstrate exceptional customer service, have the ability to provide solution focused IT expertise to team members and customers. In addition, the IT Supervisor will work in a collaborative manner with the executives to provide technical support and problem resolution. They should be self-motivated with strong analytical and communication skills (both written and oral). The selected candidate (s) will display the ability to develop and recommend solutions, prioritize and manage competing demands and deadlines in a fast paced environment. These positions will work primarily onsite, with option to remote one day per week (as operational needs allow). The positions will also require hours outside normal business hours, to include nights and weekends. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable and efficient technology services, infrastructure and telecommunications. Leveraging state-of-the-art tools, innovative methods and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Application Instructions: When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Due to COVID -19 all interviews are being conducted virtually via Microsoft Teams. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $37.30 - $49.43 Commensurate Hours Onsite presence is required, remote work (1 day) may be approved, as operational needs allow. Position will require nights, weekends, and on-call rotations. Job Close Date 07/08/2022 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 301 W. 2nd, Austin, Texas 78701 Preferred Qualifications Demonstrated experience providing customer service to executives and senior management Experience managing a diverse team in atechnical environment, with a focus on customer service, and a track record of providing innovative solutions to technical issues Experience with endpoint management software and services, like Microsoft Endpoint Manager, Ivanti, Microsoft SCCM , or Microsoft Intune Experience managing projects and leading team members to meet goals and objectives Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced technical leadership on integrating complex existing or new information system technologies Improves operations, decreases turnaround times, streamlines work processes, and works to provide quality customer service Lead the coordination and participation with other City departments, project teams and agencies Develops training programs, guides and trains staff on work procedures and operating instructions Develops and prepares management and productivity reports, studies and analyses Prepares operating budgets and reviews ongoing expenditures Develops short and long range goals and monitors performance results Prepares, reviews and approves documentation for procurement Ensures compliance with City of Austin personnel, security and department procedures Researches complex commercial products for possible use Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of budget processes Knowledge of current IT systems and data systems technology, security, operations and practices Knowledge of management and supervisory principles and practices Skills in organizing work effectively and efficiently Skill in understanding the organization and operation of the city and departments as necessary Skill in conducting hardware and software evaluations, performing selection and acquisition functions Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance Ability to read and interpret standard accounting and financial reports Ability to conduct research and analyze and interpret research findings Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations Ability to assign and direct the work activities of assigned personnel Ability to understand complex program structure, strong analysis and problem solving skills Ability to communicate effectively, both orally and in writing Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Supervisor Senior position are: Graduation with a Bachelor's degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe in detail how you meet the minimum qualifications for this position. (Open Ended Question) * Describe in detail your experience providing customer service to executives and senior management. (Open Ended Question) * Describe in detail your experience managing a diverse team, in a technical environment with a focus on customer service, and detail your track record of providing innovative solutions to technical issues. (Open Ended Question) * Describe in detail your experience with endpoint management software and services, like Microsoft Endpoint Manager, Ivanti, Microsoft SCCM, or Microsoft Intune. (Open Ended Question) * Describe your experience managing projects and leading/assisting team members to meet goals and objectives. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
City of Austin
Temporary - IT Geospatial Technician (2 Positions)
City of Austin, TX Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: One (1) year of education from an accredited college or university in a field related to the job. Experience may substitute for education up to one (1) year. Licenses and Certifications Required: None. Notes to Applicants We're hiring two temporary IT Geospatial Technicians to join the Austin Transportation Data & Technology Services Team. We're looking for curious and hard-working people who are excited about bringing modern digital products to local government. Our team is a division of the Austin Transportation Department ( ATD ) that embraces progressive civic tech values including open technology, agile development, and user-centered design to build impactful products with Austin's mobility planners, engineers, technicians, and staff. We administer critical IT systems, engineer open transportation data, and geek over maps and open-source projects. What is it like to work at ATD Data & Technology Services Team? You'll be working alongside people who care deeply about what they do, driven to tackle the hard problems that City government and Austinites face every day. We're a small, growing team, and you'll have a chance to make an immediate impact. We're going to trust your opinion and expect you to help us make the right decisions. You'll be empowered to dive into our processes, test new tools, and give your thoughts on how we can do better. We are only a small part of Austin Transportation. You'll have a chance to work with brilliant colleagues, many of them renowned experts in their fields. You'll learn firsthand how the City of Austin runs. What You'll Do • Create, maintain, and edit geospatial datasets. • Create web-based maps and visualizations, occasionally print maps. • Conduct geospatial analysis using desktop and web-based tools. • Provide insight and technical support to enhance and automate workflows. • Assist with developing operating procedures, map standards, and quality control checks to ensure data integrity. • Assist with the creation of technical documentation and training materials. • Be visible to staff and stakeholders and regularly undertake activities to engage and build trust with colleagues and customers. • Work collaboratively with DTS teammates to implement innovative technology solutions. To watch a video on the Austin Transportation Department, click here: Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Applicant: READ THIS STATEMENT Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application . The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Austin Transportation positions are not at 100% remote operation. Video Conferencing Software Technology: Austin Transportation Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $19.26 - $24.07 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 07/08/2022 Type of Posting External Department Austin Transportation Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Technical Location 8700 Cameron Road, Austin, TX 78754 Preferred Qualifications Preferred Experience: Experience using a wide range of geospatial technologies in daily work, including, but not limited to, ArcGIS Pro, ArcGIS Online, Field Maps/Collector, and Survey123. Experience using desktop and web-based geographic information systems ( GIS ) to edit and maintain geospatial data in an enterprise setting. Experience creating web-based maps, apps, and dashboards using the ArcGIS Software Suite. Ability to support multiple projects simultaneously and serve as a mentor to fellow team members. Experience and/or interest in using ArcGIS for asset management, in particular for transportation-related assets (signs, markings, bicycle facilities, etc.). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Produce geospatial and tabular data. Research and interpret source records and documents. Create, document, update and maintain maps and tables using geospatial software. Respond to requests for information from internal and external customers. Ensure all data are in accordance with COA's specifications and IT standards/governance. Assist with testing and documentation for programming. Assist with the creation of and the maintenance of documented data maintenance procedures. Assist with the development and improvement upon the implementation of IT policies, governance, standards and security. Assist with business process analysis related to development and implementation. Prepares technical reports. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of terminology related to geographic information systems including legal descriptions, cartography, engineering, construction plans, aerial and orthophotography. Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts. Ability to read and interpret surveys, legal descriptions, cartography, engineering documents, construction plans, and aerial and orthophotography. Ability to consider automation needs and make recommendations for data, geospatial software, and/or hardware solutions. Ability to read and interpret applicable laws and regulations. Ability to produce maps and other representations of geospatial data using geospatial software. Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs. Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals. Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability. Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding. Ability to define, analyze, and find solutions for difficult or complex problems. Ability to view the big picture. Ability to quickly become familiar with emerging technologies. Ability to identify trends as well as isolated events. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position require one (1) year of education from an accredited college or university in a field related to the job. Experience may substitute for education up to one (1) year. Do you meet the minimum qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Briefly describe your level of experience using the ArcGIS Suite of Products (ArcGIS Pro, ArcGIS Online, Field Maps/Collector, Survey123, etc.). List the specific ArcGIS Products you have used, including your level of familiarity. (Open Ended Question) * Describe your experience creating, maintaining, and/or editing geospatial data. Be specific about the technologies used, as well as the setting where experience took place (work, school, etc.). (Open Ended Question) * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 25, 2022
Full Time
Minimum Qualifications Education and/or Equivalent Experience: One (1) year of education from an accredited college or university in a field related to the job. Experience may substitute for education up to one (1) year. Licenses and Certifications Required: None. Notes to Applicants We're hiring two temporary IT Geospatial Technicians to join the Austin Transportation Data & Technology Services Team. We're looking for curious and hard-working people who are excited about bringing modern digital products to local government. Our team is a division of the Austin Transportation Department ( ATD ) that embraces progressive civic tech values including open technology, agile development, and user-centered design to build impactful products with Austin's mobility planners, engineers, technicians, and staff. We administer critical IT systems, engineer open transportation data, and geek over maps and open-source projects. What is it like to work at ATD Data & Technology Services Team? You'll be working alongside people who care deeply about what they do, driven to tackle the hard problems that City government and Austinites face every day. We're a small, growing team, and you'll have a chance to make an immediate impact. We're going to trust your opinion and expect you to help us make the right decisions. You'll be empowered to dive into our processes, test new tools, and give your thoughts on how we can do better. We are only a small part of Austin Transportation. You'll have a chance to work with brilliant colleagues, many of them renowned experts in their fields. You'll learn firsthand how the City of Austin runs. What You'll Do • Create, maintain, and edit geospatial datasets. • Create web-based maps and visualizations, occasionally print maps. • Conduct geospatial analysis using desktop and web-based tools. • Provide insight and technical support to enhance and automate workflows. • Assist with developing operating procedures, map standards, and quality control checks to ensure data integrity. • Assist with the creation of technical documentation and training materials. • Be visible to staff and stakeholders and regularly undertake activities to engage and build trust with colleagues and customers. • Work collaboratively with DTS teammates to implement innovative technology solutions. To watch a video on the Austin Transportation Department, click here: Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Applicant: READ THIS STATEMENT Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application . The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Austin Transportation positions are not at 100% remote operation. Video Conferencing Software Technology: Austin Transportation Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $19.26 - $24.07 per hour Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 07/08/2022 Type of Posting External Department Austin Transportation Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Technical Location 8700 Cameron Road, Austin, TX 78754 Preferred Qualifications Preferred Experience: Experience using a wide range of geospatial technologies in daily work, including, but not limited to, ArcGIS Pro, ArcGIS Online, Field Maps/Collector, and Survey123. Experience using desktop and web-based geographic information systems ( GIS ) to edit and maintain geospatial data in an enterprise setting. Experience creating web-based maps, apps, and dashboards using the ArcGIS Software Suite. Ability to support multiple projects simultaneously and serve as a mentor to fellow team members. Experience and/or interest in using ArcGIS for asset management, in particular for transportation-related assets (signs, markings, bicycle facilities, etc.). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Produce geospatial and tabular data. Research and interpret source records and documents. Create, document, update and maintain maps and tables using geospatial software. Respond to requests for information from internal and external customers. Ensure all data are in accordance with COA's specifications and IT standards/governance. Assist with testing and documentation for programming. Assist with the creation of and the maintenance of documented data maintenance procedures. Assist with the development and improvement upon the implementation of IT policies, governance, standards and security. Assist with business process analysis related to development and implementation. Prepares technical reports. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of terminology related to geographic information systems including legal descriptions, cartography, engineering, construction plans, aerial and orthophotography. Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts. Ability to read and interpret surveys, legal descriptions, cartography, engineering documents, construction plans, and aerial and orthophotography. Ability to consider automation needs and make recommendations for data, geospatial software, and/or hardware solutions. Ability to read and interpret applicable laws and regulations. Ability to produce maps and other representations of geospatial data using geospatial software. Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs. Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals. Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability. Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding. Ability to define, analyze, and find solutions for difficult or complex problems. Ability to view the big picture. Ability to quickly become familiar with emerging technologies. Ability to identify trends as well as isolated events. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position require one (1) year of education from an accredited college or university in a field related to the job. Experience may substitute for education up to one (1) year. Do you meet the minimum qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Briefly describe your level of experience using the ArcGIS Suite of Products (ArcGIS Pro, ArcGIS Online, Field Maps/Collector, Survey123, etc.). List the specific ArcGIS Products you have used, including your level of familiarity. (Open Ended Question) * Describe your experience creating, maintaining, and/or editing geospatial data. Be specific about the technologies used, as well as the setting where experience took place (work, school, etc.). (Open Ended Question) * All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states "see resume". Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Texas Tech University Health Sciences Center
Graduate Assistant - SHP Technology Services
Texas Tech University Health Sciences Center Lubbock, TX, United States
Position Description A graduate student in an institution of higher education employed in support of a department or unit responsible for work assigned by the supervisor within the unit or department, which utilizes knowledge beyond undergraduate academic studies. Major/Essential Functions *Provides academic and technical support for faculty, staff, and students relating to hardware, software, educational, and integration issues *Provides learning management system technical support for SHP faculty, staff, and students. *Works toward advancing SHP goals and mission as a member of the SHP Educational Technology Team as directed by the SHP Assistant Dean for Technology Services. *Creates, coordinates, and participates in SHP faculty and staff training sessions *Maintains records of customer contact and resolution via the SHP Educational Technology work order system. *Must demonstrate integrity, professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kind Hearted, Integrity, Visionary, and Beyond Service. Required Qualifications Currently enrolled as a graduate student. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Jun 25, 2022
Position Description A graduate student in an institution of higher education employed in support of a department or unit responsible for work assigned by the supervisor within the unit or department, which utilizes knowledge beyond undergraduate academic studies. Major/Essential Functions *Provides academic and technical support for faculty, staff, and students relating to hardware, software, educational, and integration issues *Provides learning management system technical support for SHP faculty, staff, and students. *Works toward advancing SHP goals and mission as a member of the SHP Educational Technology Team as directed by the SHP Assistant Dean for Technology Services. *Creates, coordinates, and participates in SHP faculty and staff training sessions *Maintains records of customer contact and resolution via the SHP Educational Technology work order system. *Must demonstrate integrity, professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kind Hearted, Integrity, Visionary, and Beyond Service. Required Qualifications Currently enrolled as a graduate student. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
City and County of Denver
Associate Application Administrator - Technology Services
City and County of Denver Denver, Colorado, United States
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. This posting will accept applications until July 4th. Please apply as soon as possible. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver a world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ more than 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About Application Development The Application Development team provides software solutions that increase efficiency, automate processes, improve customer service, and achieve city objectives. Applications partners with city agencies/departments to assess technology needs, identify solutions, ensure regulatory compliance, and validate that expectations are met. From citywide platforms to business specific tools, this division handles the procurement, development, implementation, integration, quality assurance/testing, maintenance, and support for more than 300 applications, including their underlying systems and databases. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. In this Associate Application Administrator role, you will be responsible for working with Linux and Windows and installing, configuring, and supporting user application software. The selected candidate will also maintain and repair routine to moderate problems with system hardware and software including middleware infrastructure and platforms. Additionally, the Associate Application Administrator: Performs routine setup, installation, and configuration of the application layer to include new software releases, and upgrades Monitors, tunes, diagnoses, and resolves routine application and database problems Manages and supports application systems and ensures production support within the service level agreement. Coordinates with vendors and support team on problem resolution, design issues and upgrades Works with Developers and Architects in developing middleware configurations based on business needs and requirements Troubleshoots, maintains, and repairs routine problems with applications and integrations, connectivity issues due to firewall, load balancer, proxy, and others similar issues Develops, tests, and implements routine to moderate scripts to automate common functions or system operations Consults with users to identify existing system problems and evaluates and recommends various software and hardware solutions to meet user needs Designs and develops migration scripts and implements monitoring and alerting configurations and utilizes applications to proactively ensure systems performance Performs other related duties as assigned About You We are looking for someone with some or all the following skills and experience: Experience working with applications on both Windows and Linux Experience with SOA and Weblogic Experience with enterprise monitoring solutions, including some scripting ability to create custom solutions An eye for continuous process improvement A positive outlook and willingness to pitch in We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field. Experience Requirement: Two (2) years of professional level experience implementing and maintain middleware systems. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CI1448 IT Systems Administrator Associate To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $67,488.00 - $111,355.00 Starting Pay Based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Jun 25, 2022
Full Time
About Our Job The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed,at a city site and/or in the field at least two days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. This posting will accept applications until July 4th. Please apply as soon as possible. About Technology Services The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver a world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ more than 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens. About Application Development The Application Development team provides software solutions that increase efficiency, automate processes, improve customer service, and achieve city objectives. Applications partners with city agencies/departments to assess technology needs, identify solutions, ensure regulatory compliance, and validate that expectations are met. From citywide platforms to business specific tools, this division handles the procurement, development, implementation, integration, quality assurance/testing, maintenance, and support for more than 300 applications, including their underlying systems and databases. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. In this Associate Application Administrator role, you will be responsible for working with Linux and Windows and installing, configuring, and supporting user application software. The selected candidate will also maintain and repair routine to moderate problems with system hardware and software including middleware infrastructure and platforms. Additionally, the Associate Application Administrator: Performs routine setup, installation, and configuration of the application layer to include new software releases, and upgrades Monitors, tunes, diagnoses, and resolves routine application and database problems Manages and supports application systems and ensures production support within the service level agreement. Coordinates with vendors and support team on problem resolution, design issues and upgrades Works with Developers and Architects in developing middleware configurations based on business needs and requirements Troubleshoots, maintains, and repairs routine problems with applications and integrations, connectivity issues due to firewall, load balancer, proxy, and others similar issues Develops, tests, and implements routine to moderate scripts to automate common functions or system operations Consults with users to identify existing system problems and evaluates and recommends various software and hardware solutions to meet user needs Designs and develops migration scripts and implements monitoring and alerting configurations and utilizes applications to proactively ensure systems performance Performs other related duties as assigned About You We are looking for someone with some or all the following skills and experience: Experience working with applications on both Windows and Linux Experience with SOA and Weblogic Experience with enterprise monitoring solutions, including some scripting ability to create custom solutions An eye for continuous process improvement A positive outlook and willingness to pitch in We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field. Experience Requirement: Two (2) years of professional level experience implementing and maintain middleware systems. Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CI1448 IT Systems Administrator Associate To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $67,488.00 - $111,355.00 Starting Pay Based on education and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
City of Boynton Beach
Cyber Security Manager
City of Boynton Beach, FL Boynton Beach, Florida, United States
Purpose of Classification The Cybersecurity Manager is responsible for the development and delivery of a comprehensive information security program and security-conscious culture for the City of Boynton Beach including developing and administering the City's information security policy, strategy and vision, assessing privacy and security risks, and coordinating information privacy and security efforts across the City. Essential Functions The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Responsible for all aspects of the Information Security Program, providing leadership, vision and direction to the organization including the following areas: application security, security architecture, governance, risk, and compliance (GRC), security operations and incident response. Manages the updating and implementation of information security policies, procedures, standards and guidelines to ensure information assets and supporting technologies are secure and information and infrastructure are protected from internal and external threats. Ensures policies and procedures are integrated into software development life cycle (SDLC). Makes recommendations for improvements and implements corrective measures to ensure compliance and overall organizational security. Coordinates the development and delivery of education and training programs on information security and privacy matters for employees and partners. Develops and implements an incident response plan and reporting process to address security breaches and responds to alleged violations, security incidents and/or complaints. Stays abreast on Federal, State and Local laws, regulations and standards pertaining to the protection of City and employee information and determines their effect on the City in order to be compliant. Evaluates trends, threats, risks, and vulnerabilities and applies tools to mitigate risk as necessary. Provides guidance and advocacy regarding prioritization of infrastructure investments that impact privacy and security. Assists with project budgets related to information security and future security needs. Manages the development, implementation and maintenance of enterprise security documents including plans, policies, procedures, standards, baselines, and guidelines. Plans, designs and implements an enterprise Incident Response Plan, Business Continuity Plan, Disaster Recovery Plan , and all supporting IT Policies and Procedures. Develops, implements and monitors a strategic, comprehensive enterprise information security and IT risk management program to ensure the Confidentiality, Integrity, and Availability (CIA) of information owned, controlled, or processed by the organization. Ensures CIA information is stored on City computer or networks. Works with other departments to define role-based access control, segregation of duties, and helps to implement secure business processes; designs, documents, and maintains security control plans, policies, and procedures. Conducts continuous assessment of current ITS security practices and systems, identifies areas of improvement, runs security audits and risk assessments, and delivers new security technology approaches and implements next generation solutions. Computer Security Incident Response Team (CSIRT) team level one (1) member, leader and City-wide team co-lead for Incident Response (IR). Conducts research, evaluates, pilots deployments of security products/features and provides recommendations for improvements of existing security controls. Facilitates information security through implementation of a governance program. Creates, communicates and implements a risk-based process for vendor risk management. Works with all City departments to create selection criteria for vendor products, tools, and services related to information privacy and security. Monitors and reports regularly on City-wide information privacy and security activities and compliance as well as the effectiveness of the program. Provides current status of information security program to enterprise risk teams and senior management team. Works directly with City departments to facilitate IT risk assessment and risk management processes and works with stakeholders through the enterprise on identifying acceptable levels of residual risk. Must complete supervisor training within first six (6) months of employment. ADDITIONAL FUNCTIONS Performs other related duties as required. Minimum Qualifications Bachelor's degree from an accredited college or university in computer science, cyber/information security, or closely related field. Within the past eight (8) years, must have five (5) years of progressive work experience performing IT security, auditing, and/or compliance inclusive of implementing security measures and deploying, configuring, maintaining, and integrating security solutions; Must possess and maintain at least one (1) or more of the following certifications (or a comparable/equivalent certification): Comptia CySA+ Cisco CCNA Security (CCNA-S) Cisco CCNA CyberOps EC-Council Certified Security Analyst (ESCA) GIAC Defensible Security Architecture (GIAC - GDSA) GIAC Cloud Security and DevOps Automation (GIAC - GCSA) GIAC Certified Detection Analyst (GIAC - GCDA) Associate of (ISC)2 Certified Cloud Security Professional (CCSP) Associate of (ISC)2 Certified Secure Software Lifecycle Professional (CSSLP) ISC2 - Certified Information Systems Security Professional (CISSP) (Preferred) ISACA - Certified Information Security Manager (CISM) (Preferred) ISACA - Certified Information Security Auditor (CISA) (Preferred) GIAC - Global Security Leadership (GIAC - GSLC) (Preferred) ISC2 - Certified Information Systems Security Professional - Information Systems Security Management Professional (CISSP-ISSMP) (Preferred) ; Must possess (or able to obtain within fourteen (14) days of hire) and maintain a valid Florida driver's license; and Must possess and maintain a Level 4 FDLE-CJIS Security Awareness certification within six (6) months of hire. PREFERRED QUALIFICATIONS Minimum Qualifications for education and experience must be met before consideration of the following Preferred Qualifications: Master's degree from an accredited college or university in computer science, cyber/information security, or closely related field; Within the last fifteen (15) years, ten (10) years of progressive work experience performing IT security, auditing, and/or compliance inclusive of implementing security measures and deploying, configuring, maintaining, and integrating security solutions. Supplemental Information COMMUNICATION COMPETENCIES The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social media. Effectively communicates with supervisor, employees, other departments, contractors, volunteers, sponsors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Ability to prepare accurate and thorough written records, memos and reports. Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction. Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of common information security and risk management frameworks such as NIST (National Institute of Standards and Technology), ISO 27001 (International Organization for Information Standardization), COBIT (Control Objectives for Information Technology), and ITIL (Information Technology Infrastructure Library). Extensive knowledge of best practices and principles of information technology, information security, and a distributed enterprise environment. Knowledge of IT security principles including system analysis, infrastructure design, implementation, maintenance, security and network systems, and payment card industry data security standard (PCI-DSS). Knowledge of effective project management methods and practices. Ability to exemplify a high level of personal integrity with the ability to professionally handle confidential matters and show a professional level of judgement and maturity. Ability to exercise high level decision making and discretion regarding sensitive information. Ability to lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic organizational goals in alignment with the culture, mission, and vision of the organization. Ability to develop and administer an information privacy and security policy, strategy and vision. Ability to analyze current and planned project requirements and to recommend the most cost-effective privacy and security systems. Ability to conduct effective research, and to prepare structured procedures, processes, change control, and documentation. Extensive knowledge of the technical underpinnings, vulnerabilities and threats inherent with usage of wide area networks (WAN), local area networks (LAN), the Internet, data centers and cloud computing. Extensive and relevant knowledge of regulatory compliance and risk management. Ability to select, supervise, and lead staff, including planning, organizing, training, evaluating, and coordinating the work multiple assigned areas and working teams. Ability to select, supervise, and lead staff, including planning, organizing, training, evaluating, and coordinating the work of multiple assigned areas and working teams. Ability to organize and develop policies and procedures. PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements : Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors : Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions. The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability. VETERANS' PREFERENCE Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City's hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
Jun 25, 2022
Full Time
Purpose of Classification The Cybersecurity Manager is responsible for the development and delivery of a comprehensive information security program and security-conscious culture for the City of Boynton Beach including developing and administering the City's information security policy, strategy and vision, assessing privacy and security risks, and coordinating information privacy and security efforts across the City. Essential Functions The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Responsible for all aspects of the Information Security Program, providing leadership, vision and direction to the organization including the following areas: application security, security architecture, governance, risk, and compliance (GRC), security operations and incident response. Manages the updating and implementation of information security policies, procedures, standards and guidelines to ensure information assets and supporting technologies are secure and information and infrastructure are protected from internal and external threats. Ensures policies and procedures are integrated into software development life cycle (SDLC). Makes recommendations for improvements and implements corrective measures to ensure compliance and overall organizational security. Coordinates the development and delivery of education and training programs on information security and privacy matters for employees and partners. Develops and implements an incident response plan and reporting process to address security breaches and responds to alleged violations, security incidents and/or complaints. Stays abreast on Federal, State and Local laws, regulations and standards pertaining to the protection of City and employee information and determines their effect on the City in order to be compliant. Evaluates trends, threats, risks, and vulnerabilities and applies tools to mitigate risk as necessary. Provides guidance and advocacy regarding prioritization of infrastructure investments that impact privacy and security. Assists with project budgets related to information security and future security needs. Manages the development, implementation and maintenance of enterprise security documents including plans, policies, procedures, standards, baselines, and guidelines. Plans, designs and implements an enterprise Incident Response Plan, Business Continuity Plan, Disaster Recovery Plan , and all supporting IT Policies and Procedures. Develops, implements and monitors a strategic, comprehensive enterprise information security and IT risk management program to ensure the Confidentiality, Integrity, and Availability (CIA) of information owned, controlled, or processed by the organization. Ensures CIA information is stored on City computer or networks. Works with other departments to define role-based access control, segregation of duties, and helps to implement secure business processes; designs, documents, and maintains security control plans, policies, and procedures. Conducts continuous assessment of current ITS security practices and systems, identifies areas of improvement, runs security audits and risk assessments, and delivers new security technology approaches and implements next generation solutions. Computer Security Incident Response Team (CSIRT) team level one (1) member, leader and City-wide team co-lead for Incident Response (IR). Conducts research, evaluates, pilots deployments of security products/features and provides recommendations for improvements of existing security controls. Facilitates information security through implementation of a governance program. Creates, communicates and implements a risk-based process for vendor risk management. Works with all City departments to create selection criteria for vendor products, tools, and services related to information privacy and security. Monitors and reports regularly on City-wide information privacy and security activities and compliance as well as the effectiveness of the program. Provides current status of information security program to enterprise risk teams and senior management team. Works directly with City departments to facilitate IT risk assessment and risk management processes and works with stakeholders through the enterprise on identifying acceptable levels of residual risk. Must complete supervisor training within first six (6) months of employment. ADDITIONAL FUNCTIONS Performs other related duties as required. Minimum Qualifications Bachelor's degree from an accredited college or university in computer science, cyber/information security, or closely related field. Within the past eight (8) years, must have five (5) years of progressive work experience performing IT security, auditing, and/or compliance inclusive of implementing security measures and deploying, configuring, maintaining, and integrating security solutions; Must possess and maintain at least one (1) or more of the following certifications (or a comparable/equivalent certification): Comptia CySA+ Cisco CCNA Security (CCNA-S) Cisco CCNA CyberOps EC-Council Certified Security Analyst (ESCA) GIAC Defensible Security Architecture (GIAC - GDSA) GIAC Cloud Security and DevOps Automation (GIAC - GCSA) GIAC Certified Detection Analyst (GIAC - GCDA) Associate of (ISC)2 Certified Cloud Security Professional (CCSP) Associate of (ISC)2 Certified Secure Software Lifecycle Professional (CSSLP) ISC2 - Certified Information Systems Security Professional (CISSP) (Preferred) ISACA - Certified Information Security Manager (CISM) (Preferred) ISACA - Certified Information Security Auditor (CISA) (Preferred) GIAC - Global Security Leadership (GIAC - GSLC) (Preferred) ISC2 - Certified Information Systems Security Professional - Information Systems Security Management Professional (CISSP-ISSMP) (Preferred) ; Must possess (or able to obtain within fourteen (14) days of hire) and maintain a valid Florida driver's license; and Must possess and maintain a Level 4 FDLE-CJIS Security Awareness certification within six (6) months of hire. PREFERRED QUALIFICATIONS Minimum Qualifications for education and experience must be met before consideration of the following Preferred Qualifications: Master's degree from an accredited college or university in computer science, cyber/information security, or closely related field; Within the last fifteen (15) years, ten (10) years of progressive work experience performing IT security, auditing, and/or compliance inclusive of implementing security measures and deploying, configuring, maintaining, and integrating security solutions. Supplemental Information COMMUNICATION COMPETENCIES The ability to clearly communicate Department and City Goals, Policies, Strategic Plans and other key information to employees and peers using multiple communication platforms including e-mail and social media. Effectively communicates with supervisor, employees, other departments, contractors, volunteers, sponsors, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Ability to prepare accurate and thorough written records, memos and reports. Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction. Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of common information security and risk management frameworks such as NIST (National Institute of Standards and Technology), ISO 27001 (International Organization for Information Standardization), COBIT (Control Objectives for Information Technology), and ITIL (Information Technology Infrastructure Library). Extensive knowledge of best practices and principles of information technology, information security, and a distributed enterprise environment. Knowledge of IT security principles including system analysis, infrastructure design, implementation, maintenance, security and network systems, and payment card industry data security standard (PCI-DSS). Knowledge of effective project management methods and practices. Ability to exemplify a high level of personal integrity with the ability to professionally handle confidential matters and show a professional level of judgement and maturity. Ability to exercise high level decision making and discretion regarding sensitive information. Ability to lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic organizational goals in alignment with the culture, mission, and vision of the organization. Ability to develop and administer an information privacy and security policy, strategy and vision. Ability to analyze current and planned project requirements and to recommend the most cost-effective privacy and security systems. Ability to conduct effective research, and to prepare structured procedures, processes, change control, and documentation. Extensive knowledge of the technical underpinnings, vulnerabilities and threats inherent with usage of wide area networks (WAN), local area networks (LAN), the Internet, data centers and cloud computing. Extensive and relevant knowledge of regulatory compliance and risk management. Ability to select, supervise, and lead staff, including planning, organizing, training, evaluating, and coordinating the work multiple assigned areas and working teams. Ability to select, supervise, and lead staff, including planning, organizing, training, evaluating, and coordinating the work of multiple assigned areas and working teams. Ability to organize and develop policies and procedures. PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements : Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors : Essential functions are regularly performed in usual office conditions with rare exposure to adverse environmental conditions. The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability. VETERANS' PREFERENCE Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City's hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.
The State Bar of California
Senior Program Analyst/Lead IT Analyst
STATE BAR OF CALIFORNIA Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $92,701 - $123,601 Annual Salary Range for Lead IT Analyst: $101,977 - $135,948 Exempt / Union Represented Per the State Bar's Remote Work Policy, the majority of the State Bar's workforce is expected to work in the office at least two days per week. Oracle Program Lead/ Senior Functional Analyst We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. Who you are: You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing: You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Requirements: Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology DEFINITION Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. DISTINGUISHING CHARACTERISTICS Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. EXAMPLES OF ESSENTIAL DUTIES Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. EMPLOYMENT STANDARDS Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Physical Requirements: Sit for extended periods. Make fine visual distinctions upon proofreading written document and viewing information on a computer screen. Ability to lift up to 25 pounds. Possess visual capability and digital dexterity to operate a computer and other standard office equipment. Digital dexterity to assemble, retrieve and replace files. Frequent and ongoing use of a telephone and computer terminal. Condition of Employment Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Jun 25, 2022
Full Time
Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $92,701 - $123,601 Annual Salary Range for Lead IT Analyst: $101,977 - $135,948 Exempt / Union Represented Per the State Bar's Remote Work Policy, the majority of the State Bar's workforce is expected to work in the office at least two days per week. Oracle Program Lead/ Senior Functional Analyst We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. Who you are: You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing: You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Requirements: Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology DEFINITION Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. DISTINGUISHING CHARACTERISTICS Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. EXAMPLES OF ESSENTIAL DUTIES Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. EMPLOYMENT STANDARDS Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Physical Requirements: Sit for extended periods. Make fine visual distinctions upon proofreading written document and viewing information on a computer screen. Ability to lift up to 25 pounds. Possess visual capability and digital dexterity to operate a computer and other standard office equipment. Digital dexterity to assemble, retrieve and replace files. Frequent and ongoing use of a telephone and computer terminal. Condition of Employment Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.
Merced County
Software Applications Assistant I/II
Merced County, CA Los Banos, CA, United States
Examples of Duties Application Deadline: Continuous Recruitments that note continuous under the closing date are subject to close at any time. Applications will not be accepted after a continuous recruitment is closed. To be considered for this position you must use a Merit System application or apply online at: https://www.governmentjobs.com/careers/MSS/ To view the job description, please click here: https://www.governmentjobs.com/careers/MSS/jobs/3569062/software-applications-assistant-i-ii HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Worklife Resource services. For more informationlogonto members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682.
Jun 25, 2022
Full Time
Examples of Duties Application Deadline: Continuous Recruitments that note continuous under the closing date are subject to close at any time. Applications will not be accepted after a continuous recruitment is closed. To be considered for this position you must use a Merit System application or apply online at: https://www.governmentjobs.com/careers/MSS/ To view the job description, please click here: https://www.governmentjobs.com/careers/MSS/jobs/3569062/software-applications-assistant-i-ii HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Worklife Resource services. For more informationlogonto members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682.
City of Fort Worth
IT Solutions Manager - Applications
City of Fort Worth, TX Fort Worth, Texas, United States
Pay Range: 97,724 - $127,042 Job Posting Closing on Thursday, July 7 th , 2022 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability An IT Solutions Manager job is available with The City of Fort Worth IT SolutionsApplications team. IT Solutions servers as an internal department of The City of Fort Worth servicing information technology needs of the City. The Applications IT Solutions Manager is responsible for managing Applications employees. This is a Full-Time position of 40 hours per week with benefits The work schedule is typically Monday through Friday, 8am to 5pm, but can be varied by request Remote work is available, but IT Solutions Managers are expected to work from the office at least 3 days a week or more as conditions require. The IT Solutions Manager job responsibilities include: Managing approximately 10 direct reports (employees) Establishing regular one-on-one meeting times with employees Identifying and managing resources on projects Ensuring day-to-day tickets are assigned and completed within SLAs Meet with customers to gain understanding of issues, requests, and business processes Coordination with peer managers within and outside of Applications Division Minimum Qualifications: Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, Business or a related information technology field. 5 years of increasing responsibilities and experience in information technologies 2 years of administrative and supervisory responsibilities. Must be able to pass a CJIS background check Valid Texas driver's license Preferred Qualifications: 10 years of increasing responsibilities and experience in information technologies 5 years of administrative and supervisory responsibilities Working Conditions & Physical Demands: Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Working Conditions: Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions. Physical Demands: Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Thursday, July 07, 2022
Jun 24, 2022
Full Time
Pay Range: 97,724 - $127,042 Job Posting Closing on Thursday, July 7 th , 2022 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability An IT Solutions Manager job is available with The City of Fort Worth IT SolutionsApplications team. IT Solutions servers as an internal department of The City of Fort Worth servicing information technology needs of the City. The Applications IT Solutions Manager is responsible for managing Applications employees. This is a Full-Time position of 40 hours per week with benefits The work schedule is typically Monday through Friday, 8am to 5pm, but can be varied by request Remote work is available, but IT Solutions Managers are expected to work from the office at least 3 days a week or more as conditions require. The IT Solutions Manager job responsibilities include: Managing approximately 10 direct reports (employees) Establishing regular one-on-one meeting times with employees Identifying and managing resources on projects Ensuring day-to-day tickets are assigned and completed within SLAs Meet with customers to gain understanding of issues, requests, and business processes Coordination with peer managers within and outside of Applications Division Minimum Qualifications: Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, Business or a related information technology field. 5 years of increasing responsibilities and experience in information technologies 2 years of administrative and supervisory responsibilities. Must be able to pass a CJIS background check Valid Texas driver's license Preferred Qualifications: 10 years of increasing responsibilities and experience in information technologies 5 years of administrative and supervisory responsibilities Working Conditions & Physical Demands: Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Working Conditions: Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions. Physical Demands: Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Thursday, July 07, 2022
Denton County
Senior Desktop Support Technician - DTS - Technology Services
DENTON COUNTY, TX Denton, TX
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Senior Desktop Support Technician performs computer-related technical work with minimum supervision, typically regarding matters requiring greater technical expertise. Acts as a mentor and shares knowledge with team members to help develop and improve knowledge, skills, processes, and performance. Serves as a primary resource for problem management and resolution. The Senior Desktop Support Technician is required to provide excellent customer service, resolve problems in a timely manner, deliver systems with a high level of availability and reliability, communicate effectively, and be a positive contributor to the Denton County Technology Services team. This position acts as a backup to the Desktop Technician Supervisor. Examples of Duties Leads the equipment/technology deployment team and manages related projects. Handles service request escalations from entry and intermediate level positions. Acts as a primary resource for problem management and resolution. Installs, tests, and troubleshoots computer hardware, software, telephones, and peripheral equipment. Implements and advocates for information security best practices and identifies threats to security. Acts as a first responder for security incidents regarding end-user devices. Investigates and determines the scope of the intrusion and remediates threats. Secures endpoints through proper configuration, antivirus, and malware protection. Provides basic administration for server applications used in support of desktop technologies. Manages computer objects, user account permissions, and group policy within Active Directory. Mentors and trains team members to help develop and improve knowledge, skills, and performance. Reviews work product of entry and intermediate positions to ensure adherence to policies, department procedures, and best operational and security practices. Researches, evaluates, tests, and recommen