Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Deputy Chief Information Officer. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary Commensurate with qualifications and experience. Position Information The California State University, Office of the Chancellor, is seeking a Deputy Chief Information Officer to provide leadership and guidance in support of the Chief Information Officer (CIO) and in the critical areas of technology administration at the university, including budgeting, resource development and allocation, policy formation, technology evaluation, and service development, delivery, and deployment. Provide assistance to the CIO in managing business operations to improve cost-effectiveness, service quality, and IT operational effectiveness. To assist the CIO in assuring the completion, assessment, measurement, and reporting of key ITS priorities. Acts on behalf of the CIO as assigned by the CIO or in the absence of the CIO as the principal IT officer on executive decisions and executive-level committees. Responsibilities Under the general direction of the Chief Information Officer, the Deputy Chief Information Officer will perform tasks and duties as follows: -Using identified ITS Key Priorities, partners with CIO and senior ITS leadership to map high-level strategies to specific tactical activities to achieve the Key Priorities -Develops and maintains ITS roadmaps that communicate these tactical activities -Creates and oversees measurement and assessment strategies to measure the effectiveness of ITS tactics and to promote continuous service improvement -Develops strong relationships with key stakeholders, including campus senior IT leaders and Chancellor's Office business leaders to assure ITS alignment with stakeholder needs -Identifies opportunities for the creation of shared services within the CSU, works with stakeholders to develop shared service concepts, develops plans for financial sustainability of shared services, and partners with leadership within ITS and throughout the CSU to launch IT Shared Services Portfolio. -Negotiates Terms of Service for shared services and creates assessment processes to assure the effective evaluation and continuous improvement of all shared services -Maintains and promulgates a catalog of existing and under-development shared services and communicates the availability and impact of these services to campuses and to senior decision-makers within the CSU -Develops programs for assessment and improvement of ITS services. Works in partnership with ITS teams to help them achieve service improvement -Under the direction of the CIO, works to develop and strengthen relationships with key vendor partners as well as non-profit groups in the IT and educational technology fields -Evaluates processes for software development and IT service profession and works in partnership with ITS managers to modernize and improve these processes, to improve the efficiency, agility, and effectiveness of ITS staff -Serves at the senior-most executive report to the CIO, designated to act as the CIO in his/her absence. -Synthesize information gathered through interactions and relationships with campuses and other communities to inform ITS communication and campus relationship strategies -Provides strategic leadership and guidance at the executive level in critical areas. -Serves on behalf of the CIO as the principal IT Officer, in the CIO's absence or as requested. -Oversees initiatives and executive-level projects, fostering strategic partnerships for the IT organization. -Assists the CIO in leading overall information technology strategic planning to achieve business goals by prioritizing information technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects. -May be responsible for directing key services within the division with broad-reaching institutional and/or systemwide impact. -Provides leadership for planning, developing, and implementing information technology initiatives. -Leads the development and implementation of best practices and standards in the process, design, architecture, and operations of all aspects of service-oriented information technology delivery. -Directs programs to monitor, evaluate, and improve customer service delivery. -Performs miscellaneous job-related duties as assigned. Qualifications This position requires: -A bachelor's degree or equivalent combination of education and related professional is required. -An advanced degree is desirable. -Requires 15+ years of demonstrated experience developing and supporting technology programs, products, and processes. -Higher education experience preferred. -Knowledge and understanding of the current and developing strategic information requirements of a major university. -Knowledge of current trends and developments in information technology. -Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. -Skill in organizing resources and establishing priorities. -Strategic planning and advanced leadership skills. -Ability to provide strategic guidance and counsel to clientele in the assessment and development of existing and/or proposed systems. -Ability to foster a collaborative and supportive organizational culture and promote cohesive teams. -Understanding of key trends within higher education. -Experience managing budgets. -Demonstrated experience and capacity sufficient to serve as interim successor to the CIO. Preferred Skills: -Senior management experience within higher education. -Demonstrated experience in service design and delivery. -Experience in measurement and assessment of projects and services. -Experience working in a large, geographically distributed enterprise. Application Period Resumes will be accepted until March 5, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Feb 21, 2020
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Deputy Chief Information Officer. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary Commensurate with qualifications and experience. Position Information The California State University, Office of the Chancellor, is seeking a Deputy Chief Information Officer to provide leadership and guidance in support of the Chief Information Officer (CIO) and in the critical areas of technology administration at the university, including budgeting, resource development and allocation, policy formation, technology evaluation, and service development, delivery, and deployment. Provide assistance to the CIO in managing business operations to improve cost-effectiveness, service quality, and IT operational effectiveness. To assist the CIO in assuring the completion, assessment, measurement, and reporting of key ITS priorities. Acts on behalf of the CIO as assigned by the CIO or in the absence of the CIO as the principal IT officer on executive decisions and executive-level committees. Responsibilities Under the general direction of the Chief Information Officer, the Deputy Chief Information Officer will perform tasks and duties as follows: -Using identified ITS Key Priorities, partners with CIO and senior ITS leadership to map high-level strategies to specific tactical activities to achieve the Key Priorities -Develops and maintains ITS roadmaps that communicate these tactical activities -Creates and oversees measurement and assessment strategies to measure the effectiveness of ITS tactics and to promote continuous service improvement -Develops strong relationships with key stakeholders, including campus senior IT leaders and Chancellor's Office business leaders to assure ITS alignment with stakeholder needs -Identifies opportunities for the creation of shared services within the CSU, works with stakeholders to develop shared service concepts, develops plans for financial sustainability of shared services, and partners with leadership within ITS and throughout the CSU to launch IT Shared Services Portfolio. -Negotiates Terms of Service for shared services and creates assessment processes to assure the effective evaluation and continuous improvement of all shared services -Maintains and promulgates a catalog of existing and under-development shared services and communicates the availability and impact of these services to campuses and to senior decision-makers within the CSU -Develops programs for assessment and improvement of ITS services. Works in partnership with ITS teams to help them achieve service improvement -Under the direction of the CIO, works to develop and strengthen relationships with key vendor partners as well as non-profit groups in the IT and educational technology fields -Evaluates processes for software development and IT service profession and works in partnership with ITS managers to modernize and improve these processes, to improve the efficiency, agility, and effectiveness of ITS staff -Serves at the senior-most executive report to the CIO, designated to act as the CIO in his/her absence. -Synthesize information gathered through interactions and relationships with campuses and other communities to inform ITS communication and campus relationship strategies -Provides strategic leadership and guidance at the executive level in critical areas. -Serves on behalf of the CIO as the principal IT Officer, in the CIO's absence or as requested. -Oversees initiatives and executive-level projects, fostering strategic partnerships for the IT organization. -Assists the CIO in leading overall information technology strategic planning to achieve business goals by prioritizing information technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects. -May be responsible for directing key services within the division with broad-reaching institutional and/or systemwide impact. -Provides leadership for planning, developing, and implementing information technology initiatives. -Leads the development and implementation of best practices and standards in the process, design, architecture, and operations of all aspects of service-oriented information technology delivery. -Directs programs to monitor, evaluate, and improve customer service delivery. -Performs miscellaneous job-related duties as assigned. Qualifications This position requires: -A bachelor's degree or equivalent combination of education and related professional is required. -An advanced degree is desirable. -Requires 15+ years of demonstrated experience developing and supporting technology programs, products, and processes. -Higher education experience preferred. -Knowledge and understanding of the current and developing strategic information requirements of a major university. -Knowledge of current trends and developments in information technology. -Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. -Skill in organizing resources and establishing priorities. -Strategic planning and advanced leadership skills. -Ability to provide strategic guidance and counsel to clientele in the assessment and development of existing and/or proposed systems. -Ability to foster a collaborative and supportive organizational culture and promote cohesive teams. -Understanding of key trends within higher education. -Experience managing budgets. -Demonstrated experience and capacity sufficient to serve as interim successor to the CIO. Preferred Skills: -Senior management experience within higher education. -Demonstrated experience in service design and delivery. -Experience in measurement and assessment of projects and services. -Experience working in a large, geographically distributed enterprise. Application Period Resumes will be accepted until March 5, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
County of San Mateo, CA
Redwood City, CA, United States
Description The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer is seeking highly qualified candidates for the position of Departmental Systems Analyst . In general, the Departmental Systems Analyst: Provides subject matter expertise on legacy data conversion and migration of data from various sources like AS/400, MS Access, MySQL, Excel sheets etc. Provides complex analytical support to the maintenance and/or modification of existing systems and development of new systems. Serves as liaison between business users and information technology staff, vendors and service providers. Performs other related duties as required and/or assigned. Incumbents in the position of Departmental Systems Analyst (DSA) will have: a general knowledge of both departmental and program operations and information system capabilities, which will enable effective interactions between technical and non-technical staff; the ability to explain and document the needs and requirements of each to the other; and the ability to participate in the development of systems that effectively support department and program operations. The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer (ACRE) is involved in multiple technology initiativesaimed at replacing legacy systems, upgrading applications, and implementing new technologies. A major project undertaken by ACRE is the development of a new Assessor Property Assessment System (APAS) based on the Salesforce platform. A second major effort is the cleansing and migrating of legacy data. Below are the specific requirements for this DSA position: Data Cleansing and Migration Project The DSA will: Work closely with business subject matter experts (SMEs) to analyze the legacy data from various sources and translate/interpret the data to the Vendor team. Legacy data resides in AS/400, MS Access, MS Excel and MySQL. Have a strong understanding of the legacy data and the target data model in order to create data mapping in collaboration with the SMEs and the Vendor. Perform various types of analysis for data extraction and data profiling such as uniqueness analysis, range analysis, etc. Document the detailed Data Cleansing Requirements, Business Rules, Data Rules, and list of standard data values based on the findings from Data Profiling. Devise data cleansing strategies and procedures. Oversee both manual and automated cleansing activities. Test the data extraction, data profiling, and data cleansing process standardization and load process thoroughly to make sure requirements are met. Produce data cleansing results reports and error/exception reports for the business SMEs. Review the error/exception reports and take any necessary actions to correct the data and improve data quality. Develop and implement data migration strategies and processes. Implement Data Governance by incorporating processes, policies, guidelines, and responsibilities for administering Assessor's entire data in compliance with policy and/or regulatory obligations. The ideal candidate for this position will have: Worked as a Lead Data Analyst and completed at least two (2) medium to large legacy data cleansing and conversion projects. Extensive experience in Data Mapping, Data Cleansing, Data Analysis, Data Testing, Data Validation, Data Flow, Reporting, and Presentation. Technical expertise with data models, database design development, and data profiling techniques. Project management, leadership, initiative, and technical skills including data modelling/analysis/migration experience. A data-oriented personality and an excellent eye for details. Knowledge of data governance standards and principles. This position isa full-timeposition, whichincludes medical, dental, vision, vacation, and holiday benefits and a portable 401A plan. For more information regarding the benefits offeredwith term positions please go to http://hr.smcgov.org/employee-benefits . Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Education: Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or a closely related field. Experience: The ideal candidate will have eight (8) to ten (10) years of responsible experience in a position that would provide knowledge of department-specific programs, processes and/or operations, including at least three years of experience in data analysis, modeling, design, and legacy data conversion/migration from various sources. Knowledge of: Data Architecture and database design. Data Conversion Methodology. Talend Data Management Platform, Microsoft SQL, Microsoft Access, Microsoft Excel, and other MS office products (advanced level). Application/Examination Anyone may apply. Current San Mateo County employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five points added to their final passing score on this examination. Both the County employment application form and the attached supplemental questionnaire must be completed and submitted for you to be considered for this position. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Application Screening The application screening will include a careful review of each candidate's employment application. The responses to the supplemental questions will be heavily considered in the screening process. Please provide detailed information, answer the questions completely using proper grammar and English language usage, and communicate clearly and concisely. Those applicants who receive a passing score on the rating of the application materials will be invited to the panel interview. Panel Interview The panel interview is a standard component of most Civil Service selection processes. Each candidate will be interviewed individually by a panel of three (or more) subject matter experts. All candidates will be asked the same questions, in the same order, for approximately the same amount of time. Responses to each question will be scored based on pre-determined scoring criteria. Each candidate will receive an overall interview score which will determine that candidate's ranking or placement on the eligible list. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. ~ Recruitment Schedule ~ Final Filing Date: March 9, 2020 Application Screening (tentative): March 11, 2020 Panel Interview (tentative): March 25 and/or 26, 2020 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Chet Overstreet (022019) (Departmental Systems Analyst - V233)
Feb 21, 2020
Full Time
Description The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer is seeking highly qualified candidates for the position of Departmental Systems Analyst . In general, the Departmental Systems Analyst: Provides subject matter expertise on legacy data conversion and migration of data from various sources like AS/400, MS Access, MySQL, Excel sheets etc. Provides complex analytical support to the maintenance and/or modification of existing systems and development of new systems. Serves as liaison between business users and information technology staff, vendors and service providers. Performs other related duties as required and/or assigned. Incumbents in the position of Departmental Systems Analyst (DSA) will have: a general knowledge of both departmental and program operations and information system capabilities, which will enable effective interactions between technical and non-technical staff; the ability to explain and document the needs and requirements of each to the other; and the ability to participate in the development of systems that effectively support department and program operations. The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer (ACRE) is involved in multiple technology initiativesaimed at replacing legacy systems, upgrading applications, and implementing new technologies. A major project undertaken by ACRE is the development of a new Assessor Property Assessment System (APAS) based on the Salesforce platform. A second major effort is the cleansing and migrating of legacy data. Below are the specific requirements for this DSA position: Data Cleansing and Migration Project The DSA will: Work closely with business subject matter experts (SMEs) to analyze the legacy data from various sources and translate/interpret the data to the Vendor team. Legacy data resides in AS/400, MS Access, MS Excel and MySQL. Have a strong understanding of the legacy data and the target data model in order to create data mapping in collaboration with the SMEs and the Vendor. Perform various types of analysis for data extraction and data profiling such as uniqueness analysis, range analysis, etc. Document the detailed Data Cleansing Requirements, Business Rules, Data Rules, and list of standard data values based on the findings from Data Profiling. Devise data cleansing strategies and procedures. Oversee both manual and automated cleansing activities. Test the data extraction, data profiling, and data cleansing process standardization and load process thoroughly to make sure requirements are met. Produce data cleansing results reports and error/exception reports for the business SMEs. Review the error/exception reports and take any necessary actions to correct the data and improve data quality. Develop and implement data migration strategies and processes. Implement Data Governance by incorporating processes, policies, guidelines, and responsibilities for administering Assessor's entire data in compliance with policy and/or regulatory obligations. The ideal candidate for this position will have: Worked as a Lead Data Analyst and completed at least two (2) medium to large legacy data cleansing and conversion projects. Extensive experience in Data Mapping, Data Cleansing, Data Analysis, Data Testing, Data Validation, Data Flow, Reporting, and Presentation. Technical expertise with data models, database design development, and data profiling techniques. Project management, leadership, initiative, and technical skills including data modelling/analysis/migration experience. A data-oriented personality and an excellent eye for details. Knowledge of data governance standards and principles. This position isa full-timeposition, whichincludes medical, dental, vision, vacation, and holiday benefits and a portable 401A plan. For more information regarding the benefits offeredwith term positions please go to http://hr.smcgov.org/employee-benefits . Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Education: Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or a closely related field. Experience: The ideal candidate will have eight (8) to ten (10) years of responsible experience in a position that would provide knowledge of department-specific programs, processes and/or operations, including at least three years of experience in data analysis, modeling, design, and legacy data conversion/migration from various sources. Knowledge of: Data Architecture and database design. Data Conversion Methodology. Talend Data Management Platform, Microsoft SQL, Microsoft Access, Microsoft Excel, and other MS office products (advanced level). Application/Examination Anyone may apply. Current San Mateo County employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five points added to their final passing score on this examination. Both the County employment application form and the attached supplemental questionnaire must be completed and submitted for you to be considered for this position. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Application Screening The application screening will include a careful review of each candidate's employment application. The responses to the supplemental questions will be heavily considered in the screening process. Please provide detailed information, answer the questions completely using proper grammar and English language usage, and communicate clearly and concisely. Those applicants who receive a passing score on the rating of the application materials will be invited to the panel interview. Panel Interview The panel interview is a standard component of most Civil Service selection processes. Each candidate will be interviewed individually by a panel of three (or more) subject matter experts. All candidates will be asked the same questions, in the same order, for approximately the same amount of time. Responses to each question will be scored based on pre-determined scoring criteria. Each candidate will receive an overall interview score which will determine that candidate's ranking or placement on the eligible list. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. ~ Recruitment Schedule ~ Final Filing Date: March 9, 2020 Application Screening (tentative): March 11, 2020 Panel Interview (tentative): March 25 and/or 26, 2020 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Chet Overstreet (022019) (Departmental Systems Analyst - V233)
Description Software Services Unit (Position Code 0119) Overview: The Senior Information Systems Analyst will serve as the Technical Lead and Subject Matter Expert providing technical expertise to the management team and staff members on the design and implementation of Valley Water's most complex and highly-integrated systems involving new or emerging technologies. In this position, you will participate in and support the Information Technology (IT) Division's goals, objectives, policies, and priorities; modernize and consolidate internal custom applications or replace them with commercial off-the-shelf products; streamline application workflows and integrate applications to minimize redundant data entry and improve data transparency; optimize application systems and strengthen the partnership between IT and business units to improve IT project delivery, and manage vendors and bring in emerging technologies to increase Valley Water's efficiency and effectiveness. This position will act as a business analyst and document business requirements, use cases, and translate business requirements to technical requirements. You will recommend business solutions that delivers value to stakeholders, evaluate commercial-off-the-shelf (COTS) solutions using the requirements as guidelines, and work with the business to create data catalogs for critical applications. The Senior Information Systems Analyst will act as a project manager, and lead internal IT projects from beginning to end, and communicate across the organization effectively, translate technical language to make it clear to non-technical people, and own the entire software development life cycle. In this position you must possess a deep understanding of Cloud Computing Technologies such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) as well as the deployment strategies to help decide what set of services is right for Valley Water's needs. Key Responsibilities include, but are not limited to : Provide technical expertise to the team. Evaluate and select appropriate software and suggest integration methods. Recommend and develop solutions; conduct cost/benefit analysis; prepare justification for new or enhanced modifications; ensure that recommendations comply with Valley Water standards and conventions. Address technical concerns, ideas, and suggestions. Work with vendors' technical support to resolve issues and perform root cause analysis. Perform system integration. Design and implement integrations for Valley Water's internal and cloud applications using a variety techniques - web services, API's (Application Programming Interfaces), etc. Create and maintain a data catalog for each critical application developed in-house with Oracle technology (Forms and Reports, APEX). Provide clear and concise technical documentation and internal operating procedures. Conduct user training programs on new or enhanced applications. Communicate complex technologies in a simple manner to all teams including non-technical. Able to write Request-For-Proposal (RFP) documents to solicit vendor proposals and use cases. Plan, implement, configure, integrate, and administrate large, complex Enterprise software like Enterprise Resource Planning (ERP) or Enterprise Content Management (ECM) and/or Customer Relationship Management (CRM). Identify business needs and document solutions. Work with vendors and the business to align functional and technical design. Effectively work with vendors to demonstrate the solution or provide the proof-of-concept. Work as a liaison between different business units and IT. Manage external vendors, participate in the vendor product selection process, communicate with vendors about Service Level Agreements and licensing to ensure that contractual obligations are accurately tracked and met and that IT achieves the appropriate and contracted service from vendors. Migrate suitable on-premise applications developed in-house with Oracle technology (Forms and Reports, APEX) to the Cloud. Improve the security of the external facing applications and apply the best security practices to protect District data. Serve as a technical resource for maintaining, enhancing, consolidating, and improving the applications develop in-house with Oracle technology (Forms and Reports, APEX) to their maximum usage and benefits. Perform as a self-starter who thrives on learning new technical skills. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of software development and implementation. Ideal Candidate's Background includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Six (6) years of increasingly responsible software programming and analysis experience. Previous Technical Lead and Project Management experience. Experience with Programming Interface for Enterprise Systems. Ideal Knowledge: Application development using Oracle APEX and PL/SQL. Web development technologies like HTML, jquery, CSS, and JavaScript. Computer technology and information systems. Analysis and programming, business analysis planning, enterprise analysis, requirement analysis and solution assessment. Principles, practices, and responsibilities involved in leading the work of assigned staff. Methods and techniques of application design and development. Principles and procedures of quality assurance and security related to computer information systems. A variety of programming techniques including integrated database management applications. Operational characteristics and capabilities of database management systems. Principles and practices of software troubleshooting. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of information systems. Payment Card Industry (PCI), Health Insurance Portability and Accountability Act of 1996 (HIPPA), Personally Identifiable Information (PII), Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Principles and techniques in providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Valley Water staff. Cloud computing technologies such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) as well as the deployment strategies to meet Valley Water's needs. Ideal Skills and Abilities: Plan, schedule, assign, and oversee activities of assigned staff. Lead the development and implementation of third party solutions and integrate with Valley Water applications, databases and technology platforms. Work closely with business teams to determine desired functionality and take lead role in all stages of the application development life cycle. Work with the application teams to support integration between on-premise and SaaS/Cloud applications leveraging a variety of technologies and methods. Assess system requests that range from defect resolutions,enhancements, and integrations in accordance with established policies and best practice. Inspect the work of team members and maintain quality control standards. Effectively troubleshoot system maintenance challenges and software complications Train others in proper and safe work procedures. Analyze and interpret complex user requirements and develop solutions. Provide technical support for the implementation and maintenance of various software applications. Respond to and identify user needs and determine resolutions. Apply methods and techniques of application design, development, and implementation. Apply a wide variety of computer programming languages. Detect, isolate, and resolve application problems. Analyze and assess the technological needs of Valley Water departments. Evaluate and recommend appropriate technology to meet client needs. Recommend, design, implement, and install computer software applications. Use common desktop applications and software. Organize and prioritize multiple tasks; organize own work, set priorities, and meet critical time deadlines. Make sound, independent decisions within established policy and procedural guidelines, and according to best practices. Communicate clearly and concisely; both orally and in writing. Work independently while establishing and maintaining effective working relationships, and providing outstanding customer service with those contacted in the course of work. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field. Master's degree in Computer Science is preferred. Business Analysis certification is preferred. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license.Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance test, written test and/or oral interview examination. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise Human Resources in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.Human Resources staff is not authorized to make copies of application materials for applicants. Closing Date/Time:
Feb 21, 2020
Full Time
Description Software Services Unit (Position Code 0119) Overview: The Senior Information Systems Analyst will serve as the Technical Lead and Subject Matter Expert providing technical expertise to the management team and staff members on the design and implementation of Valley Water's most complex and highly-integrated systems involving new or emerging technologies. In this position, you will participate in and support the Information Technology (IT) Division's goals, objectives, policies, and priorities; modernize and consolidate internal custom applications or replace them with commercial off-the-shelf products; streamline application workflows and integrate applications to minimize redundant data entry and improve data transparency; optimize application systems and strengthen the partnership between IT and business units to improve IT project delivery, and manage vendors and bring in emerging technologies to increase Valley Water's efficiency and effectiveness. This position will act as a business analyst and document business requirements, use cases, and translate business requirements to technical requirements. You will recommend business solutions that delivers value to stakeholders, evaluate commercial-off-the-shelf (COTS) solutions using the requirements as guidelines, and work with the business to create data catalogs for critical applications. The Senior Information Systems Analyst will act as a project manager, and lead internal IT projects from beginning to end, and communicate across the organization effectively, translate technical language to make it clear to non-technical people, and own the entire software development life cycle. In this position you must possess a deep understanding of Cloud Computing Technologies such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) as well as the deployment strategies to help decide what set of services is right for Valley Water's needs. Key Responsibilities include, but are not limited to : Provide technical expertise to the team. Evaluate and select appropriate software and suggest integration methods. Recommend and develop solutions; conduct cost/benefit analysis; prepare justification for new or enhanced modifications; ensure that recommendations comply with Valley Water standards and conventions. Address technical concerns, ideas, and suggestions. Work with vendors' technical support to resolve issues and perform root cause analysis. Perform system integration. Design and implement integrations for Valley Water's internal and cloud applications using a variety techniques - web services, API's (Application Programming Interfaces), etc. Create and maintain a data catalog for each critical application developed in-house with Oracle technology (Forms and Reports, APEX). Provide clear and concise technical documentation and internal operating procedures. Conduct user training programs on new or enhanced applications. Communicate complex technologies in a simple manner to all teams including non-technical. Able to write Request-For-Proposal (RFP) documents to solicit vendor proposals and use cases. Plan, implement, configure, integrate, and administrate large, complex Enterprise software like Enterprise Resource Planning (ERP) or Enterprise Content Management (ECM) and/or Customer Relationship Management (CRM). Identify business needs and document solutions. Work with vendors and the business to align functional and technical design. Effectively work with vendors to demonstrate the solution or provide the proof-of-concept. Work as a liaison between different business units and IT. Manage external vendors, participate in the vendor product selection process, communicate with vendors about Service Level Agreements and licensing to ensure that contractual obligations are accurately tracked and met and that IT achieves the appropriate and contracted service from vendors. Migrate suitable on-premise applications developed in-house with Oracle technology (Forms and Reports, APEX) to the Cloud. Improve the security of the external facing applications and apply the best security practices to protect District data. Serve as a technical resource for maintaining, enhancing, consolidating, and improving the applications develop in-house with Oracle technology (Forms and Reports, APEX) to their maximum usage and benefits. Perform as a self-starter who thrives on learning new technical skills. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of software development and implementation. Ideal Candidate's Background includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Six (6) years of increasingly responsible software programming and analysis experience. Previous Technical Lead and Project Management experience. Experience with Programming Interface for Enterprise Systems. Ideal Knowledge: Application development using Oracle APEX and PL/SQL. Web development technologies like HTML, jquery, CSS, and JavaScript. Computer technology and information systems. Analysis and programming, business analysis planning, enterprise analysis, requirement analysis and solution assessment. Principles, practices, and responsibilities involved in leading the work of assigned staff. Methods and techniques of application design and development. Principles and procedures of quality assurance and security related to computer information systems. A variety of programming techniques including integrated database management applications. Operational characteristics and capabilities of database management systems. Principles and practices of software troubleshooting. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of information systems. Payment Card Industry (PCI), Health Insurance Portability and Accountability Act of 1996 (HIPPA), Personally Identifiable Information (PII), Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Principles and techniques in providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Valley Water staff. Cloud computing technologies such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) as well as the deployment strategies to meet Valley Water's needs. Ideal Skills and Abilities: Plan, schedule, assign, and oversee activities of assigned staff. Lead the development and implementation of third party solutions and integrate with Valley Water applications, databases and technology platforms. Work closely with business teams to determine desired functionality and take lead role in all stages of the application development life cycle. Work with the application teams to support integration between on-premise and SaaS/Cloud applications leveraging a variety of technologies and methods. Assess system requests that range from defect resolutions,enhancements, and integrations in accordance with established policies and best practice. Inspect the work of team members and maintain quality control standards. Effectively troubleshoot system maintenance challenges and software complications Train others in proper and safe work procedures. Analyze and interpret complex user requirements and develop solutions. Provide technical support for the implementation and maintenance of various software applications. Respond to and identify user needs and determine resolutions. Apply methods and techniques of application design, development, and implementation. Apply a wide variety of computer programming languages. Detect, isolate, and resolve application problems. Analyze and assess the technological needs of Valley Water departments. Evaluate and recommend appropriate technology to meet client needs. Recommend, design, implement, and install computer software applications. Use common desktop applications and software. Organize and prioritize multiple tasks; organize own work, set priorities, and meet critical time deadlines. Make sound, independent decisions within established policy and procedural guidelines, and according to best practices. Communicate clearly and concisely; both orally and in writing. Work independently while establishing and maintaining effective working relationships, and providing outstanding customer service with those contacted in the course of work. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field. Master's degree in Computer Science is preferred. Business Analysis certification is preferred. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license.Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance test, written test and/or oral interview examination. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise Human Resources in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.Human Resources staff is not authorized to make copies of application materials for applicants. Closing Date/Time:
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Base Rate $24.8373 per hour + DOE Status Regular Schedule Full Time Department Technology Bargaining Unit FMCE,MFPE Closing Date 2/25/2020 5:00:00 PM Description TO APPLY: Submit Missoula County online application by 5:00 p.m. Tuesday, February 25, 2020. This additional documentation must be attached to your on-line application which may require scanning: College Transcripts (unofficial accepted), a Letter of Interest, and a Resume. Incomplete applications that do not contain this additional material may be disqualified. Systems Administrator - Performs professional level duties in the planning, implementation and management of information systems which involves personal computers, client server systems, and enterprise storage in the Technology Department. Complete job description available upon request to the Department of Human Resources. Minimum Qualifications Requires a bachelor's degree. Degrees best suited for this position are computer science, information systems, and software engineering. Requires five years of progressively responsible experience in the design and operation of information technology systems. An equivalent combination of education and experience may be considered. Special Requirements Must be able to pass a criminal background check conducted by the Missoula County Sheriff's Department. Representative Examples of Work Acts as the designated administrator for Missoula County's server and core systems infrastructure, which includes but is not limited to servers, storage, authentication, and backup systems. Participates and provides leadership in planning for long range information systems solutions responding to both user needs and technological advances. Provides expert advice in the design, implementation and evaluation of complex information solutions particularly in the systems infrastructure areas. Participates in project management providing professional assistance including technical design and budget research. Provides technical support for core infrastructure, servers, and personal computer systems including user assistance, equipment maintenance and resource management. Physical/Environmental Demands Requires moderate physical activity including stooping, bending, climbing ladders and lifting moderately heavy items, 30-50# frequently and up to 90# occasionally. Additional Required Information Supplemental information may be required with your application for this position. Check the TO APPLY section of this job posting to see what documents may be required. All required documents must be attached before you submit this application. THIS MAY REQUIRE THAT YOU SCAN THOSE DOCUMENTS SO THEY CAN BE ATTACHED HERE.
Feb 21, 2020
Full Time
Base Rate $24.8373 per hour + DOE Status Regular Schedule Full Time Department Technology Bargaining Unit FMCE,MFPE Closing Date 2/25/2020 5:00:00 PM Description TO APPLY: Submit Missoula County online application by 5:00 p.m. Tuesday, February 25, 2020. This additional documentation must be attached to your on-line application which may require scanning: College Transcripts (unofficial accepted), a Letter of Interest, and a Resume. Incomplete applications that do not contain this additional material may be disqualified. Systems Administrator - Performs professional level duties in the planning, implementation and management of information systems which involves personal computers, client server systems, and enterprise storage in the Technology Department. Complete job description available upon request to the Department of Human Resources. Minimum Qualifications Requires a bachelor's degree. Degrees best suited for this position are computer science, information systems, and software engineering. Requires five years of progressively responsible experience in the design and operation of information technology systems. An equivalent combination of education and experience may be considered. Special Requirements Must be able to pass a criminal background check conducted by the Missoula County Sheriff's Department. Representative Examples of Work Acts as the designated administrator for Missoula County's server and core systems infrastructure, which includes but is not limited to servers, storage, authentication, and backup systems. Participates and provides leadership in planning for long range information systems solutions responding to both user needs and technological advances. Provides expert advice in the design, implementation and evaluation of complex information solutions particularly in the systems infrastructure areas. Participates in project management providing professional assistance including technical design and budget research. Provides technical support for core infrastructure, servers, and personal computer systems including user assistance, equipment maintenance and resource management. Physical/Environmental Demands Requires moderate physical activity including stooping, bending, climbing ladders and lifting moderately heavy items, 30-50# frequently and up to 90# occasionally. Additional Required Information Supplemental information may be required with your application for this position. Check the TO APPLY section of this job posting to see what documents may be required. All required documents must be attached before you submit this application. THIS MAY REQUIRE THAT YOU SCAN THOSE DOCUMENTS SO THEY CAN BE ATTACHED HERE.
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . The application and supplemental questions are an integral part of the selection process, and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. About the Position : Provides Tier I support for communications infrastructure projects, telephone systems, network cable repair, and installation. Performs moves, adds, and changes for voice and network communications systems. This position may be required to support desktop computers in coordination with the IT Support team as well as provide on call support during non-business hours including nights and weekends as needed. Selection Process: Applicants whose education, Training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening to include: - Fingerprinting - Criminal background screening for the past 7 years - Drug Screen - Motor Vehicle Department Records Check The City of Scottsdale reserves the right to change this process at any time. Minimum Qualifications Education and Experience Associate's Degree in Telecommunications, Information Technology, or a related field from an accredited educational institution. Three years of experience in the installation and maintenance of telecommunications / network and related equipment. Preferred: recent experience in the installation and maintenance of telecommunications/Voice Over IP systems and job-related equipment. An equivalent combination of education and job related experience may substitute for the educational requirements on a year-for-year basis. Licensing, Certifications and Other Requirements Must possess and maintain a valid, unrestricted Arizona driver's license with no major citations within the past 39 months prior to the start date. Other pertinent licenses and/or certifications may be required of some positions depending on department/section assignment. Desirable Qualifications: CompTIA A+ Certification or CompTIA Network + Certification or BICSI Technician Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Installs, diagnoses problems, performs repairs, and maintains communications equipment, including wireless access points, gateways, VoIP equipment and telephones. Performs a variety of communication duties including the installation, maintenance, modification, and repair of voice, data and fiber optic cabling. Updates and maintains documentation related to telecommunications, such as cable records, standard operating procedures (SOP's), and Visio drawings. Identifies and diagnoses circuit failures, notifies service provider of outages, manages provider response and coordinates service restoration. Provides general information and/or training on the telephone systems operation to employees. Drives to various City locations for installation/maintenance of network and related equipment. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is performed in a normal city office environment. Lift and carry materials weighing up to 30 pounds. Travel to/from meetings and various locations. Click here to review the entire job description. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 3/5/2020 11:59 PM Arizona
Feb 21, 2020
Full Time
Introduction Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . The application and supplemental questions are an integral part of the selection process, and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. About the Position : Provides Tier I support for communications infrastructure projects, telephone systems, network cable repair, and installation. Performs moves, adds, and changes for voice and network communications systems. This position may be required to support desktop computers in coordination with the IT Support team as well as provide on call support during non-business hours including nights and weekends as needed. Selection Process: Applicants whose education, Training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening to include: - Fingerprinting - Criminal background screening for the past 7 years - Drug Screen - Motor Vehicle Department Records Check The City of Scottsdale reserves the right to change this process at any time. Minimum Qualifications Education and Experience Associate's Degree in Telecommunications, Information Technology, or a related field from an accredited educational institution. Three years of experience in the installation and maintenance of telecommunications / network and related equipment. Preferred: recent experience in the installation and maintenance of telecommunications/Voice Over IP systems and job-related equipment. An equivalent combination of education and job related experience may substitute for the educational requirements on a year-for-year basis. Licensing, Certifications and Other Requirements Must possess and maintain a valid, unrestricted Arizona driver's license with no major citations within the past 39 months prior to the start date. Other pertinent licenses and/or certifications may be required of some positions depending on department/section assignment. Desirable Qualifications: CompTIA A+ Certification or CompTIA Network + Certification or BICSI Technician Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Installs, diagnoses problems, performs repairs, and maintains communications equipment, including wireless access points, gateways, VoIP equipment and telephones. Performs a variety of communication duties including the installation, maintenance, modification, and repair of voice, data and fiber optic cabling. Updates and maintains documentation related to telecommunications, such as cable records, standard operating procedures (SOP's), and Visio drawings. Identifies and diagnoses circuit failures, notifies service provider of outages, manages provider response and coordinates service restoration. Provides general information and/or training on the telephone systems operation to employees. Drives to various City locations for installation/maintenance of network and related equipment. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is performed in a normal city office environment. Lift and carry materials weighing up to 30 pounds. Travel to/from meetings and various locations. Click here to review the entire job description. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 3/5/2020 11:59 PM Arizona
Location 311 Vernon Street Roseville, 95678 Description FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst I in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am-5 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. For more details on the position, please see the attached job flyer. SUPPLEMENTAL QUESTIONNAIRE Your responses to questions 2-8, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No 2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. 3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data? Less than 2 years 2 to 3 years 3 to 4 years 4 to 5 years 5+ Years 4. Will you accept part-time, temporary work? 5. Please indicate which database analyst position(s) you are applying for: Part time 1500 hour per year- Database Administration Limited term - Open Data Full time - Database Analyst 6. Describe your knowledge, skill, or ability in one or more of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: it is not required to respond to all areas listed below: Business Intelligence Database Administration Enterprise GIS Administration System Integration Open Data 7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City. Give an example of how you have collaborated to make a project successful. 8. Please list your completed education from an accredited college or university. List the degree, major and institution. Job PDF: IT Database Analyst Brochure.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in Local 39. Special Instructions The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Feb 21, 2020
Full Time
Location 311 Vernon Street Roseville, 95678 Description FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst I in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am-5 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. For more details on the position, please see the attached job flyer. SUPPLEMENTAL QUESTIONNAIRE Your responses to questions 2-8, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No 2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. 3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data? Less than 2 years 2 to 3 years 3 to 4 years 4 to 5 years 5+ Years 4. Will you accept part-time, temporary work? 5. Please indicate which database analyst position(s) you are applying for: Part time 1500 hour per year- Database Administration Limited term - Open Data Full time - Database Analyst 6. Describe your knowledge, skill, or ability in one or more of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: it is not required to respond to all areas listed below: Business Intelligence Database Administration Enterprise GIS Administration System Integration Open Data 7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City. Give an example of how you have collaborated to make a project successful. 8. Please list your completed education from an accredited college or university. List the degree, major and institution. Job PDF: IT Database Analyst Brochure.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in Local 39. Special Instructions The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Location 311 Vernon Street Roseville, 95678 Description FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst II in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am-5 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. For more details on the position, please see the attached job flyer. SUPPLEMENTAL QUESTIONNAIRE Your responses to questions 2-8, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No 2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. 3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data? Less than 2 years 2 to 3 years 3 to 4 years 4 to 5 years 5+ Years 4. Will you accept part-time, temporary work? 5. Please indicate which database analyst position(s) you are applying for: Part time 1500 hour per year- Database Administration Limited term - Open Data Full time - Database Analyst 6. Describe your knowledge, skill, or ability in one or more of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: it is not required to respond to all areas listed below: Business Intelligence Database Administration Enterprise GIS Administration System Integration Open Data 7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City. Give an example of how you have collaborated to make a project successful. 8. Please list your completed education from an accredited college or university. List the degree, major and institution. Job PDF: IT Database Analyst Brochure.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in Local 39. Special Instructions The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Feb 21, 2020
Full Time
Location 311 Vernon Street Roseville, 95678 Description FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst II in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am-5 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. For more details on the position, please see the attached job flyer. SUPPLEMENTAL QUESTIONNAIRE Your responses to questions 2-8, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No 2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. 3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data? Less than 2 years 2 to 3 years 3 to 4 years 4 to 5 years 5+ Years 4. Will you accept part-time, temporary work? 5. Please indicate which database analyst position(s) you are applying for: Part time 1500 hour per year- Database Administration Limited term - Open Data Full time - Database Analyst 6. Describe your knowledge, skill, or ability in one or more of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: it is not required to respond to all areas listed below: Business Intelligence Database Administration Enterprise GIS Administration System Integration Open Data 7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City. Give an example of how you have collaborated to make a project successful. 8. Please list your completed education from an accredited college or university. List the degree, major and institution. Job PDF: IT Database Analyst Brochure.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in Local 39. Special Instructions The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Basic Function Performs information systems support and analysis for a specified function or area within a department and ensures that all concerns are addressed and closed within the prescribed practices and required timeline. This particular position is assigned to Metro's Warehouse and must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required. Example Of Duties Performs systems analysis and provides systems support in a specified application area Develops, oversees, and maintains information systems Produces various reports for functional areas Consults with staff from functional areas and users to determine information processing needs and to design/identify specific training programs Designs technical systems specifications describing information processing functions required by the users Evaluates and recommends use of commercial software in application area Provides input to consultants regarding user needs and acceptability of alternatives for development of assigned systems Coordinates with systems programmers Evaluates systems to ensure that user requirements are properly satisfied Troubleshoots, analyzes, and resolves user and systems problems Monitors system performance and integrity Designs and implements upgrades to user interface Communicates system upgrade needs to ITS (Information Technology Services) Responds to system emergencies Researches and prepares reports, systems training manuals, and technical systems documentation Monitors historic data to ensure proper records retention Participates in the department's information security, disaster recovery, and safety programs Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Bachelor's Degree in Computer Science, Information Systems, or a related field One year of relevant experience performing work within a department leading to an understanding of systems for computerization or programming in FOCUS and other user-oriented languages A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience utilizing warehouse and inventory management systems Experience utilizing Microsoft Word, Excel, PowerPoint, and Business Intelligence (BI) Knowledge: Theories, principles, and practices of specified application areas and systems analysis and design Applicable software, such as Crystal Reports, .NET Framework, etc. Analysis, research procedures, and reconciliation of information Capabilities of large-scale computer systems Personal computer hardware and software System administration, security practices, and user management Query generation, data organization, and database design Statistical analysis and data interpretation Skills: Analyzing and designing information systems in a specified application area Listening to users, interpreting needs, and providing support Managing database information and developing data warehouses, using systems such as Oracle Database Application utilization, maintenance, planning, troubleshooting, and upgrades, such as Crystal Reports Basic programming languages, such as SQL (Structured Query Language), Crystal Syntax, etc. Troubleshooting system problems and developing solutions Preparing easily consumable reports, professional e-mails, and correspondence Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Abilities: Compile, analyze, and communicate system information and data Think and act independently Find creative solutions to problems Handle highly confidential information Meet tight time constraints and deadlines Read, understand, interpret, clarify, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Train users in implemented systems Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. (KD) Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 19-MAR-20
Feb 20, 2020
Full Time
Basic Function Performs information systems support and analysis for a specified function or area within a department and ensures that all concerns are addressed and closed within the prescribed practices and required timeline. This particular position is assigned to Metro's Warehouse and must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required. Example Of Duties Performs systems analysis and provides systems support in a specified application area Develops, oversees, and maintains information systems Produces various reports for functional areas Consults with staff from functional areas and users to determine information processing needs and to design/identify specific training programs Designs technical systems specifications describing information processing functions required by the users Evaluates and recommends use of commercial software in application area Provides input to consultants regarding user needs and acceptability of alternatives for development of assigned systems Coordinates with systems programmers Evaluates systems to ensure that user requirements are properly satisfied Troubleshoots, analyzes, and resolves user and systems problems Monitors system performance and integrity Designs and implements upgrades to user interface Communicates system upgrade needs to ITS (Information Technology Services) Responds to system emergencies Researches and prepares reports, systems training manuals, and technical systems documentation Monitors historic data to ensure proper records retention Participates in the department's information security, disaster recovery, and safety programs Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Bachelor's Degree in Computer Science, Information Systems, or a related field One year of relevant experience performing work within a department leading to an understanding of systems for computerization or programming in FOCUS and other user-oriented languages A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience utilizing warehouse and inventory management systems Experience utilizing Microsoft Word, Excel, PowerPoint, and Business Intelligence (BI) Knowledge: Theories, principles, and practices of specified application areas and systems analysis and design Applicable software, such as Crystal Reports, .NET Framework, etc. Analysis, research procedures, and reconciliation of information Capabilities of large-scale computer systems Personal computer hardware and software System administration, security practices, and user management Query generation, data organization, and database design Statistical analysis and data interpretation Skills: Analyzing and designing information systems in a specified application area Listening to users, interpreting needs, and providing support Managing database information and developing data warehouses, using systems such as Oracle Database Application utilization, maintenance, planning, troubleshooting, and upgrades, such as Crystal Reports Basic programming languages, such as SQL (Structured Query Language), Crystal Syntax, etc. Troubleshooting system problems and developing solutions Preparing easily consumable reports, professional e-mails, and correspondence Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Abilities: Compile, analyze, and communicate system information and data Think and act independently Find creative solutions to problems Handle highly confidential information Meet tight time constraints and deadlines Read, understand, interpret, clarify, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Train users in implemented systems Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. (KD) Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 19-MAR-20
Description: Information Technology Project Consultant (Information Technology Consultant - Career) Apply Today! Open until filled. Application Screening Begins: Tuesday, March 3, 2020 Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay ( WWW.CSUMB.EDU ) is a comprehensive, mid-sized four-year university whose staff and faculty help transform student lives by emphasizing project-based learning, requiring service learning, and promoting multicultural and global perspectives on and beyond the campus community. CSUMB is both an MSI and HSI and has a vibrant, diverse student body of nearly 7000 students and growing. Our faculty and staff, many of whom live in campus housing, appreciate living and working about one mile from the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, we offer excellent benefits, including housing, and competitive salaries for our faculty and staff. During our 25th Silver Anniversary Celebration in 2019-20, we will complete two major building projects: the College of Arts, Humanities and Social Sciences and the Student Union. By 2030, CSUMB's sustainability initiative is to be carbon neutral. PURPOSE : Under the general supervision of the Associate Director, Project Management Office, the Information Technology Project Consultant is responsible for the oversight and coordination of projects within all areas impacting IT resources. The incumbent will facilitate relationships with internal and external stakeholders and will use effective communication to ensure collaboration and that projects are delivered on-time and within budget. This position assumes responsibility for more of the technical analysis of project proposals, development of more complex scopes of work and working with multiple teams on implementing larger projects. The primary responsibility for application maintenance and upgrades (TeamDynamix - TDx), administrative processes in project prioritization. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Technical Project Coordination: Participate in all phases of the project lifecycle. Project Assignments may have an emphasis on CMS and Information Systems related projects of a more technical nature, requiring special technical skill and knowledge of technical processes. Create comprehensive project plans including project scopes using techniques such as process maps, workflow diagrams, capacity assessments and IT business procedures. Create project plans to include tasks, resources, dependencies, timelines and status throughout the life of each assigned project. Create and revise project documentation to meet changing needs and requirement s. Communicate, coordinate and collaborate with project teams and stakeholders comprised of IT Directors, managers, staff, consultants, vendors and the CSU Chancellor's Office. Facilitate team meetings and promote communication and cooperation among campus departments. Monitor project plans for potential timeline conflicts, project risks and issues in a timely manner escalate to management as appropriate. Provides timely reminders and encouragements to motivate project team members to help them achieve project expectations and deliverables. Resource Evaluation and Needs Analysis: Works with the Associate Director to review business systems, processes, and user needs. Contribute to continual process improvements by soliciting feedback from project stakeholders, capturing lessons learned and implementing solutions following Project Management Body of Knowledge (PMBOK) standards and principles. Document requirements, scope and objectives for proposed customizations, upgrades and other project activities. Research process and technology solutions and provide recommendation to meet identified needs. Collaborate with customers and IT resources to define potential solutions that improve processes, provide value and are consistent with business strategies. Document current and new business processes. Change Management and Operational Support: Provide input to maintain and troubleshoot the IT Project & Portfolio Management tool (TeamDynamix). Facilitate and participate in a variety of department and campus meetings. Provide administrative support to the Shared Governance Committee. Maintain records to ensure that pertinent information is available Other Functions : Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Working knowledge of information technology systems and/or applications including campus wide systems and multimedia environments, access procedures, networks and/or databases. In addition, must have knowledge of project work plan development, project scheduling and documentation and project control techniques. Abilities: Able to manage multiple medium to large technical projects and activities at any one time. Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Skills: Experience in planning and facilitating group discussions, resolving conflicts that lead to implementing consensual work plans. Skilled in influencing and building relationships with both internal department leaders and with clients. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Strong critical thinking, analytical and problem solving skills. Thorough mastery of English grammar, spelling, punctuation, editing and spoken language. MINIMUM QUALIFICATIONS : Basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Working knowledge of automated desktop management tools in an enterprise environment, common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. SPECIALIZED SKILLS : Knowledge of methods and procedures for providing or performing a variety of administrative functions and services in support of the operations for the Project Management Office. Knowledge of database, word processor and spreadsheet applications (including MS Project and Visio) and their uses. Knowledge of project work plan development techniques (e.g. MS Project) for medium to complex projects. Knowledge of project-related documentation including but not limited to: scope documents, task lists, test scripts, issue tracking, business process guides, training materials and lessons learned reviews. Knowledge of project control techniques including milestone and critical path scheduling, managing project risk and appropriate contingency plans. Knowledge of IT systems and applications including access controls, networks, system integration and databases. Knowledge and experience with enterprise level database applications and document management workflow systems. Strong organizational, prioritization and time management skills. Interpersonal Skills: Strong customer services skills. Exhibit professionalism, reliability, composure and stability under pressure as required for handling on the job challenges. Be able to give and take constructive criticism in a professional manner. Ability to work collaboratively with faculty, staff and students to resolve recurring differences in expectations and available resources. Ability to work with people with a variety of communication styles and a broad spectrum of disciplines across organizational units and within internal teams. Excellent written and verbal communication skills including the ability to communicate complex ideas quickly, understandably and tact fully. Knowledge of and experience with project management software tools including, but not limited to, Microsoft Project and other related computer applications. Knowledge of and experience using systems and process analysis for documenting current and new solutions. PREFERRED QUALIFICATIONS : Three years of work experience in higher education using technical project management principles and procedures including developing project scopes, charters, work plans and managing project teams. PMP and/or ITIL Foundations Certificates. Knowledge of project work plan development processes including Waterfall, SDLC and Agile/Lean methodologies. Experience with project management tools. Experience working in higher education. Degree in Business, Information Technology or related field. Two years recent professional experience in a project management capacity in a business or technical field. Demonstrated understanding of and commitment to the CSUMB Vision Statement. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL WORK ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations. POSITION INFORMATION : Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Technical and Support Services (CSUEU) Anticipated Campus Hiring Salary: Mid to High $5,000's/month CSU Salary Range FLSA Status: Exempt CSUMB offers a premium benefit package that includes outstanding vacation, health, dental & vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For more information, visit: CSU Benefits R09 . Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability, visit: Employee Housing . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library ( map ). All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at: https://csumb.edu/clery CSUMB is a smoke and tobacco-free campus. AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Closing Date/Time: Open until filled
Feb 20, 2020
Full Time
Description: Information Technology Project Consultant (Information Technology Consultant - Career) Apply Today! Open until filled. Application Screening Begins: Tuesday, March 3, 2020 Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay ( WWW.CSUMB.EDU ) is a comprehensive, mid-sized four-year university whose staff and faculty help transform student lives by emphasizing project-based learning, requiring service learning, and promoting multicultural and global perspectives on and beyond the campus community. CSUMB is both an MSI and HSI and has a vibrant, diverse student body of nearly 7000 students and growing. Our faculty and staff, many of whom live in campus housing, appreciate living and working about one mile from the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, we offer excellent benefits, including housing, and competitive salaries for our faculty and staff. During our 25th Silver Anniversary Celebration in 2019-20, we will complete two major building projects: the College of Arts, Humanities and Social Sciences and the Student Union. By 2030, CSUMB's sustainability initiative is to be carbon neutral. PURPOSE : Under the general supervision of the Associate Director, Project Management Office, the Information Technology Project Consultant is responsible for the oversight and coordination of projects within all areas impacting IT resources. The incumbent will facilitate relationships with internal and external stakeholders and will use effective communication to ensure collaboration and that projects are delivered on-time and within budget. This position assumes responsibility for more of the technical analysis of project proposals, development of more complex scopes of work and working with multiple teams on implementing larger projects. The primary responsibility for application maintenance and upgrades (TeamDynamix - TDx), administrative processes in project prioritization. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Technical Project Coordination: Participate in all phases of the project lifecycle. Project Assignments may have an emphasis on CMS and Information Systems related projects of a more technical nature, requiring special technical skill and knowledge of technical processes. Create comprehensive project plans including project scopes using techniques such as process maps, workflow diagrams, capacity assessments and IT business procedures. Create project plans to include tasks, resources, dependencies, timelines and status throughout the life of each assigned project. Create and revise project documentation to meet changing needs and requirement s. Communicate, coordinate and collaborate with project teams and stakeholders comprised of IT Directors, managers, staff, consultants, vendors and the CSU Chancellor's Office. Facilitate team meetings and promote communication and cooperation among campus departments. Monitor project plans for potential timeline conflicts, project risks and issues in a timely manner escalate to management as appropriate. Provides timely reminders and encouragements to motivate project team members to help them achieve project expectations and deliverables. Resource Evaluation and Needs Analysis: Works with the Associate Director to review business systems, processes, and user needs. Contribute to continual process improvements by soliciting feedback from project stakeholders, capturing lessons learned and implementing solutions following Project Management Body of Knowledge (PMBOK) standards and principles. Document requirements, scope and objectives for proposed customizations, upgrades and other project activities. Research process and technology solutions and provide recommendation to meet identified needs. Collaborate with customers and IT resources to define potential solutions that improve processes, provide value and are consistent with business strategies. Document current and new business processes. Change Management and Operational Support: Provide input to maintain and troubleshoot the IT Project & Portfolio Management tool (TeamDynamix). Facilitate and participate in a variety of department and campus meetings. Provide administrative support to the Shared Governance Committee. Maintain records to ensure that pertinent information is available Other Functions : Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Working knowledge of information technology systems and/or applications including campus wide systems and multimedia environments, access procedures, networks and/or databases. In addition, must have knowledge of project work plan development, project scheduling and documentation and project control techniques. Abilities: Able to manage multiple medium to large technical projects and activities at any one time. Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Skills: Experience in planning and facilitating group discussions, resolving conflicts that lead to implementing consensual work plans. Skilled in influencing and building relationships with both internal department leaders and with clients. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Strong critical thinking, analytical and problem solving skills. Thorough mastery of English grammar, spelling, punctuation, editing and spoken language. MINIMUM QUALIFICATIONS : Basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Working knowledge of automated desktop management tools in an enterprise environment, common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. SPECIALIZED SKILLS : Knowledge of methods and procedures for providing or performing a variety of administrative functions and services in support of the operations for the Project Management Office. Knowledge of database, word processor and spreadsheet applications (including MS Project and Visio) and their uses. Knowledge of project work plan development techniques (e.g. MS Project) for medium to complex projects. Knowledge of project-related documentation including but not limited to: scope documents, task lists, test scripts, issue tracking, business process guides, training materials and lessons learned reviews. Knowledge of project control techniques including milestone and critical path scheduling, managing project risk and appropriate contingency plans. Knowledge of IT systems and applications including access controls, networks, system integration and databases. Knowledge and experience with enterprise level database applications and document management workflow systems. Strong organizational, prioritization and time management skills. Interpersonal Skills: Strong customer services skills. Exhibit professionalism, reliability, composure and stability under pressure as required for handling on the job challenges. Be able to give and take constructive criticism in a professional manner. Ability to work collaboratively with faculty, staff and students to resolve recurring differences in expectations and available resources. Ability to work with people with a variety of communication styles and a broad spectrum of disciplines across organizational units and within internal teams. Excellent written and verbal communication skills including the ability to communicate complex ideas quickly, understandably and tact fully. Knowledge of and experience with project management software tools including, but not limited to, Microsoft Project and other related computer applications. Knowledge of and experience using systems and process analysis for documenting current and new solutions. PREFERRED QUALIFICATIONS : Three years of work experience in higher education using technical project management principles and procedures including developing project scopes, charters, work plans and managing project teams. PMP and/or ITIL Foundations Certificates. Knowledge of project work plan development processes including Waterfall, SDLC and Agile/Lean methodologies. Experience with project management tools. Experience working in higher education. Degree in Business, Information Technology or related field. Two years recent professional experience in a project management capacity in a business or technical field. Demonstrated understanding of and commitment to the CSUMB Vision Statement. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL WORK ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations. POSITION INFORMATION : Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Technical and Support Services (CSUEU) Anticipated Campus Hiring Salary: Mid to High $5,000's/month CSU Salary Range FLSA Status: Exempt CSUMB offers a premium benefit package that includes outstanding vacation, health, dental & vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For more information, visit: CSU Benefits R09 . Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability, visit: Employee Housing . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library ( map ). All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at: https://csumb.edu/clery CSUMB is a smoke and tobacco-free campus. AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Closing Date/Time: Open until filled
Description: The Enterprise Applications team is within the Information Technology Services (ITS) unit that is the central IT organization for the university. The successful candidate for this position will join our team to support enterprise applications in furthering the overall mission of the university. Under the supervision of the Enterprise Applications Director, this position is responsible for the maintenance of the enterprise database installations (Oracle SQL and Microsoft SQL). This position will also be responsible for administering PeopleSoft systems. The ideal candidate for this position should be self-motivated, capable of working with minimal supervision, technically capable, and possess an ability to communicate complex technical matters with business users. Closing Date/Time: Open until filled
Feb 20, 2020
Full Time
Description: The Enterprise Applications team is within the Information Technology Services (ITS) unit that is the central IT organization for the university. The successful candidate for this position will join our team to support enterprise applications in furthering the overall mission of the university. Under the supervision of the Enterprise Applications Director, this position is responsible for the maintenance of the enterprise database installations (Oracle SQL and Microsoft SQL). This position will also be responsible for administering PeopleSoft systems. The ideal candidate for this position should be self-motivated, capable of working with minimal supervision, technically capable, and possess an ability to communicate complex technical matters with business users. Closing Date/Time: Open until filled
Tacoma Public Schools Expected Start Date: March 2020 FTE: 1.0 Hours per day: 8 Salary Level: PT 6 $28.05 to $35.84 Salary placement dependent on LIKE work experience Union/Days per year: Professional Technical, 260 work days, 12 month Benefits: This job has the full range of benefits offered by Tacoma Public Schools. Summary: This position serves as point of contact to provide technical support and solutions for District staff, students, and approved guests of the District; develops and maintains hardware and software technology base, inclusive of PC/Apple hardware, mobile devices, printers, interactive digital displays, A/V and program applicable technology, and wired/wireless infrastructure; assesses, troubleshoots and resolves service requests; offers user training and advice; ensures compliance with information technology (IT) and District defined processes and procedures. Responsibilities: 1. Provides primary support of hardware and software solutions throughout the District; participates in technology deployment; sets up new equipment including hardware and software; performs maintenance, repair, and replacement, if applicable, inclusive of all PC/Apple hardware and peripherals, mobile devices, printers, networking technology and telephony, audio-visual (AV) equipment, and all other program technology such as document cameras and interactive digital displays. 2. Identifies, evaluates, and prioritizes assigned services requests received from colleagues and users; resolves, as appropriate, routine desktop support issues and problems; works directly with users to answer any technical questions and solve problems the user is experiencing while simultaneously training users on current best practices, to increase satisfaction and efficacy, as well as reduce the volume of future service calls; coordinates problem resolution with other departments, if necessary, and tracks and documents problem and resolution using ticket tracking system. 3. Responsible for project design and execution on applicable program technology deployments and refreshes, along with third-party vendor collaboration, documentation, inventory management, physical equipment delivery and configuration, testing, post-deployment support and user training; may serve as point person in this capacity for the project; collaborates with other technicians, departments, or third-party vendors to execute all around completion of project. 4. Oversees all aspects of the refresh process to include delivery, set up of new equipment, and the removal of replaced equipment. 5. Monitors and supports wired and wireless networking infrastructure and equipment as it relates to service requests received from colleagues and, at the request of the Networking team; collaborates with specialist teams and vendors, as necessary, to complete service requests. 6. Tests and evaluates new hardware intended for District staff and other users; provides feedback and suggestions based on standalone and integration testing within a multi-generational technical environment; tests and evaluates new software applications, including specialized software for instruction and administrative use. 7. Collaborates with assigned school/building staff and system center configuration manager (SCCM) specialists to evaluate and modify software contained within the Microsoft-based image standard; tests all device images and applications before deployment to sites;responsible for the development, modification, and support of the Apple-based image standard on laptops, tablets, and mobile devices; follows IT and District-defined processes and procedures. 8. May train users on current software and hardware as well as general technology and District-defined best practices resulting from completed service requests (or prior to a new hardware or software deployment) in order to both increase customer comfort and competency and reduce overall future trouble ticket volume. 9. Maintain fixed asset standards as it relates to all deployed technology, inclusive of, but not limited to, all transfers/changes/replacements and their attendant documentation, inventory tracking for IT systems and peripherals, technology stock maintenance and purchasing, processing administrative paperwork, state technology surplus and disposal procedures, and oversight of technology inventory control for all assigned sites. 10. Creates and maintains documentation libraries referencing best practices, common fixes, knowledge base items, project data, and historical knowledge; maintains documentation of service requests outlining open to close of trouble tickets in ticket tracking system; advises fellow IT staff members on these best practices and fixes to better standardize service request resolution. 11. Writes technical and functional specifications for documents and reports; maintains appropriate documentation for technology support; provides reports, as requested, to District stakeholders on progress of tasks assigned; ensures critical items are escalated, as appropriate. 12. Provides estimates of time for completion of assigned tasks to appropriate District staff and/or administrator and stakeholders; records actual time used. OTHER JOB DUTIES 1. Maintains and updates knowledge and skills required for success in the position by participating in professional development activities, as needed or assigned. 2. Assists appropriate IT staff during peak workloads and absences; provides backup assistance for other technical support staff for special projects when assigned. 3. Performs related duties as assigned. 4. Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work. Minimum Qualifications Education and Experience High School graduation or equivalent; vocational training in information technology or related field; Associates degree in information technology or related field, preferred; three years' experience with PC/Apple technology and peripherals in a LAN/WAN environment; or any combination of experience and training which provides the applicant with the knowledge skills and ability required to perform the work. Knowledge Skills and Abilities Knowledge of PC, Apple and mobile operating systems. Knowledge of Microsoft Office, Office 365, and other applicable software applications. Knowledge of System Center Configuration manager (SCCM). Knowledge of cloud-based computing solutions. Knowledge of virus and malware software and District protocol. Knowledge of troubleshooting techniques for computer hardware, software, and peripheral equipment. Knowledge of technical support principles, processes, and standards. Knowledge of networked computer systems environments and peripheral device capabilities. Knowledge of instructional technology equipment set up procedures and maintenance standards. Knowledge of principles and protocols for the management of District electronic information. Knowledge of technology services access policies and data security protocols. Skill in critical thinking. Skill in diagnosing and resolving technical problems in a network environment. Skill in responding professionally, effectively, and efficiently to customer service requests. Skill in assessing customer support needs and in implementing effective solutions. Skill in using basic tools and protocols for repairing computers, equipment, and peripheral equipment devices. Skill in installing, repairing, and maintaining computer software, hardware, and peripherals in a multiple operating system environment. Skill in operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy. Skill in communicating effectively, verbally and in writing. Skill in listening, obtaining, clarifying and exchanging information. Ability to maintain strict confidentiality. Ability to perform basic testing and problem resolution analysis on diverse types of computers, peripheral equipment and networks. Ability to input work records into the ticket system in a timely and accurate manor. Ability to read and understand technical manuals and drawings. Ability to organize, prioritize, and meet deadlines. Ability to work autonomously. Ability to obtain, clarify, and exchange information. Ability to demonstrate reasonable, reliable, and regular attendance. Ability to work independently in a responsible manner under limited supervision. Ability to present technical information to both technical and non-technical customers. Ability to perform basic testing and problem resolution analysis. Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural, diverse socio-economic setting. Ability to participate as a team member. Required Licenses/Special Requirements Valid Washington driver's license with access to personal transportation. Certification in CompTIA A+ (or equivalent), preferred. Certification in CompTIA Network+ and Security+, preferred. Fingerprints and successful WSP and FBI background clearance/sexual misconduct clearance Proof of training and/or certification, if applicable. Working Conditions Required to concentrate on detail; exposed to computer display terminals and monitors; may work in confined areas; may be required to work irregular hours, weekends and/or flexible schedule for installation, maintenance or repair of equipment/software; required to adapt to shifting priorities; travels to multiple District sites and other remote locations; may use safety gear, be required to climb ladders and be exposed to heights; required to move and/or lift up to 50 pounds and/or team lift heavy objects over 80 pounds using proper safety precautions and assemble and set up equipment; required to bend, squat, stoop, kneel, crouch, walk, twist, climb, and/or be mobile and move/lift heavy objects up to 50 pounds; may require walking or standing to a significant degree; may require sitting for prolonged periods of time for computer work; requires vision capacity to perform fine calibrations and differentiate between colored wires. This job description is not an employment agreement or contract. Tacoma School District administration has the exclusive right to alter this job description at any time without notice. The statements contained herein reflect general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Tacoma Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator: Lisa Nolan, 253-571-1252, lnolan@tacoma.k12.wa.us; Title IX Coordinator: Eric Hogan, 253-571-1191, ehogan1@tacoma.k12.wa.us; and 504 Coordinator: Elementary, Tracye Ferguson, afergus@tacoma.k12.wa.us, 253-571-1096; Secondary, Jon Bell, jbell2@tacoma.k12.wa.us, 253-571-1225. Address: P.O. Box 1357, Tacoma, WA 98401-1357. HRInfo@tacoma.k12.wa.us, (253) 571-1250
Feb 20, 2020
Tacoma Public Schools Expected Start Date: March 2020 FTE: 1.0 Hours per day: 8 Salary Level: PT 6 $28.05 to $35.84 Salary placement dependent on LIKE work experience Union/Days per year: Professional Technical, 260 work days, 12 month Benefits: This job has the full range of benefits offered by Tacoma Public Schools. Summary: This position serves as point of contact to provide technical support and solutions for District staff, students, and approved guests of the District; develops and maintains hardware and software technology base, inclusive of PC/Apple hardware, mobile devices, printers, interactive digital displays, A/V and program applicable technology, and wired/wireless infrastructure; assesses, troubleshoots and resolves service requests; offers user training and advice; ensures compliance with information technology (IT) and District defined processes and procedures. Responsibilities: 1. Provides primary support of hardware and software solutions throughout the District; participates in technology deployment; sets up new equipment including hardware and software; performs maintenance, repair, and replacement, if applicable, inclusive of all PC/Apple hardware and peripherals, mobile devices, printers, networking technology and telephony, audio-visual (AV) equipment, and all other program technology such as document cameras and interactive digital displays. 2. Identifies, evaluates, and prioritizes assigned services requests received from colleagues and users; resolves, as appropriate, routine desktop support issues and problems; works directly with users to answer any technical questions and solve problems the user is experiencing while simultaneously training users on current best practices, to increase satisfaction and efficacy, as well as reduce the volume of future service calls; coordinates problem resolution with other departments, if necessary, and tracks and documents problem and resolution using ticket tracking system. 3. Responsible for project design and execution on applicable program technology deployments and refreshes, along with third-party vendor collaboration, documentation, inventory management, physical equipment delivery and configuration, testing, post-deployment support and user training; may serve as point person in this capacity for the project; collaborates with other technicians, departments, or third-party vendors to execute all around completion of project. 4. Oversees all aspects of the refresh process to include delivery, set up of new equipment, and the removal of replaced equipment. 5. Monitors and supports wired and wireless networking infrastructure and equipment as it relates to service requests received from colleagues and, at the request of the Networking team; collaborates with specialist teams and vendors, as necessary, to complete service requests. 6. Tests and evaluates new hardware intended for District staff and other users; provides feedback and suggestions based on standalone and integration testing within a multi-generational technical environment; tests and evaluates new software applications, including specialized software for instruction and administrative use. 7. Collaborates with assigned school/building staff and system center configuration manager (SCCM) specialists to evaluate and modify software contained within the Microsoft-based image standard; tests all device images and applications before deployment to sites;responsible for the development, modification, and support of the Apple-based image standard on laptops, tablets, and mobile devices; follows IT and District-defined processes and procedures. 8. May train users on current software and hardware as well as general technology and District-defined best practices resulting from completed service requests (or prior to a new hardware or software deployment) in order to both increase customer comfort and competency and reduce overall future trouble ticket volume. 9. Maintain fixed asset standards as it relates to all deployed technology, inclusive of, but not limited to, all transfers/changes/replacements and their attendant documentation, inventory tracking for IT systems and peripherals, technology stock maintenance and purchasing, processing administrative paperwork, state technology surplus and disposal procedures, and oversight of technology inventory control for all assigned sites. 10. Creates and maintains documentation libraries referencing best practices, common fixes, knowledge base items, project data, and historical knowledge; maintains documentation of service requests outlining open to close of trouble tickets in ticket tracking system; advises fellow IT staff members on these best practices and fixes to better standardize service request resolution. 11. Writes technical and functional specifications for documents and reports; maintains appropriate documentation for technology support; provides reports, as requested, to District stakeholders on progress of tasks assigned; ensures critical items are escalated, as appropriate. 12. Provides estimates of time for completion of assigned tasks to appropriate District staff and/or administrator and stakeholders; records actual time used. OTHER JOB DUTIES 1. Maintains and updates knowledge and skills required for success in the position by participating in professional development activities, as needed or assigned. 2. Assists appropriate IT staff during peak workloads and absences; provides backup assistance for other technical support staff for special projects when assigned. 3. Performs related duties as assigned. 4. Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work. Minimum Qualifications Education and Experience High School graduation or equivalent; vocational training in information technology or related field; Associates degree in information technology or related field, preferred; three years' experience with PC/Apple technology and peripherals in a LAN/WAN environment; or any combination of experience and training which provides the applicant with the knowledge skills and ability required to perform the work. Knowledge Skills and Abilities Knowledge of PC, Apple and mobile operating systems. Knowledge of Microsoft Office, Office 365, and other applicable software applications. Knowledge of System Center Configuration manager (SCCM). Knowledge of cloud-based computing solutions. Knowledge of virus and malware software and District protocol. Knowledge of troubleshooting techniques for computer hardware, software, and peripheral equipment. Knowledge of technical support principles, processes, and standards. Knowledge of networked computer systems environments and peripheral device capabilities. Knowledge of instructional technology equipment set up procedures and maintenance standards. Knowledge of principles and protocols for the management of District electronic information. Knowledge of technology services access policies and data security protocols. Skill in critical thinking. Skill in diagnosing and resolving technical problems in a network environment. Skill in responding professionally, effectively, and efficiently to customer service requests. Skill in assessing customer support needs and in implementing effective solutions. Skill in using basic tools and protocols for repairing computers, equipment, and peripheral equipment devices. Skill in installing, repairing, and maintaining computer software, hardware, and peripherals in a multiple operating system environment. Skill in operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy. Skill in communicating effectively, verbally and in writing. Skill in listening, obtaining, clarifying and exchanging information. Ability to maintain strict confidentiality. Ability to perform basic testing and problem resolution analysis on diverse types of computers, peripheral equipment and networks. Ability to input work records into the ticket system in a timely and accurate manor. Ability to read and understand technical manuals and drawings. Ability to organize, prioritize, and meet deadlines. Ability to work autonomously. Ability to obtain, clarify, and exchange information. Ability to demonstrate reasonable, reliable, and regular attendance. Ability to work independently in a responsible manner under limited supervision. Ability to present technical information to both technical and non-technical customers. Ability to perform basic testing and problem resolution analysis. Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural, diverse socio-economic setting. Ability to participate as a team member. Required Licenses/Special Requirements Valid Washington driver's license with access to personal transportation. Certification in CompTIA A+ (or equivalent), preferred. Certification in CompTIA Network+ and Security+, preferred. Fingerprints and successful WSP and FBI background clearance/sexual misconduct clearance Proof of training and/or certification, if applicable. Working Conditions Required to concentrate on detail; exposed to computer display terminals and monitors; may work in confined areas; may be required to work irregular hours, weekends and/or flexible schedule for installation, maintenance or repair of equipment/software; required to adapt to shifting priorities; travels to multiple District sites and other remote locations; may use safety gear, be required to climb ladders and be exposed to heights; required to move and/or lift up to 50 pounds and/or team lift heavy objects over 80 pounds using proper safety precautions and assemble and set up equipment; required to bend, squat, stoop, kneel, crouch, walk, twist, climb, and/or be mobile and move/lift heavy objects up to 50 pounds; may require walking or standing to a significant degree; may require sitting for prolonged periods of time for computer work; requires vision capacity to perform fine calibrations and differentiate between colored wires. This job description is not an employment agreement or contract. Tacoma School District administration has the exclusive right to alter this job description at any time without notice. The statements contained herein reflect general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Tacoma Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator: Lisa Nolan, 253-571-1252, lnolan@tacoma.k12.wa.us; Title IX Coordinator: Eric Hogan, 253-571-1191, ehogan1@tacoma.k12.wa.us; and 504 Coordinator: Elementary, Tracye Ferguson, afergus@tacoma.k12.wa.us, 253-571-1096; Secondary, Jon Bell, jbell2@tacoma.k12.wa.us, 253-571-1225. Address: P.O. Box 1357, Tacoma, WA 98401-1357. HRInfo@tacoma.k12.wa.us, (253) 571-1250
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. This position is located within the Department of Health and Human Services, Aging and Disability Services Division (ADSD) - IT in Carson City. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers, and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of a high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful and dignified lives to the greatest extent possible. This position is responsible for the following: preparation, configuration, installation and maintenance of user workstations; network connectivity with regard to network interface cards, IP addressing configurations, and DNS settings; install and maintain work group operating systems; identify and correct hardware and software problems; upgrade hardware components on the base unit; configure applications for optimum performance. The incumbent will provide effective customer service to users; communicate effectively orally and in writing; establish and maintain effective working relationships with others; and interview users to identify needs and resolve workstation issues. The incumbent will apply principles and practices of computer system and peripheral devices as needed to monitor a system; user password security; database principles, network domains and login procedures; web browser capabilities; knowledge of html as it applies to queries used in common applications and network troubleshooting; and knowledge of industry standard IP addressing schemes and subnet concepts. Nevada offers sunshine and recreational opportunities abound including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's beautiful landscape and thriving economy are just a few of the reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 11 paid holidays each year; and accrual of 3 weeks of annual leave and 3 weeks of sick leave each year. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 03/04/2020
Feb 20, 2020
Full Time
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. This position is located within the Department of Health and Human Services, Aging and Disability Services Division (ADSD) - IT in Carson City. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers, and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of a high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful and dignified lives to the greatest extent possible. This position is responsible for the following: preparation, configuration, installation and maintenance of user workstations; network connectivity with regard to network interface cards, IP addressing configurations, and DNS settings; install and maintain work group operating systems; identify and correct hardware and software problems; upgrade hardware components on the base unit; configure applications for optimum performance. The incumbent will provide effective customer service to users; communicate effectively orally and in writing; establish and maintain effective working relationships with others; and interview users to identify needs and resolve workstation issues. The incumbent will apply principles and practices of computer system and peripheral devices as needed to monitor a system; user password security; database principles, network domains and login procedures; web browser capabilities; knowledge of html as it applies to queries used in common applications and network troubleshooting; and knowledge of industry standard IP addressing schemes and subnet concepts. Nevada offers sunshine and recreational opportunities abound including golfing, biking, off-roading, hiking, skiing, and fishing. Nevada's beautiful landscape and thriving economy are just a few of the reasons to join the Silver State workforce! Additional benefits include: medical, dental, life and disability insurance programs; participation in the public employees' retirement plan; 11 paid holidays each year; and accrual of 3 weeks of annual leave and 3 weeks of sick leave each year. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 03/04/2020
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary The Grand Prairie Public Library System is seeking a dynamic, upbeat and forward-thinking individual with experience in early childhood education and a passion for community development and engagement. Our Children's and Family Programmer will lead approximately 4 to 8 programs each week, both in our three libraries and out in the community. This position will focus on developing, implementing and measuring sustainable programs as well as maintaining strong partnerships with local schools and community organizations. These programs will serve babies, toddlers, preschool ages, elementary schoolers and parents. Our library system is progressive and our programming is often non-traditional. Our Programming Team is fun, diverse and hardworking. We are looking for a new member who is self-motivated, highly-organized and able to respond effectively to the needs of our community. This position is perfect for elementary school teachers or others in the field of education who want to make a difference. Work will include some desk shifts at the library and semiregular evening and weekend work. This position is full time with benefits. A master's degree in education, library science or a related field is required. This position will start in late April. Essential Job Functions Develops the library collection by determining needed materials; reading review journals; completing an order slip; monitoring expenditures; removing out of date, worn, or damaged items; and cataloging new materials. Provides reference services to the public by answering questions with print or electronic sources; performing requested research; regulating the use of computers to patrons; assisting patrons with locating materials; and completing inter-library loans. Plans various activities by preparing and presenting programs or performers for various age groups; scheduling activities; and promoting programs to the public. Supervises staff by scheduling work duties; providing guidance for tasks as needed; monitoring volunteer performance; writing procedures to volunteers; performing employee evaluations; providing employee training and employee discipline as needed; and conducting meetings. Minimum Qualifications Work requires specialized knowledge in a professional or technical field. Work requires professional level of knowledge of a discipline equivalent to that which is acquired in a Masters degree-level of study, P.E., Legal degree, CPA, etc. Under certain conditions, education combined with years of experience may be a substitute. Under and including one year. Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents. Ordinarily, such education is obtained at the college level or above. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results.There is some opportunity for discretion when making selections among a few, easily identifiable choices. Assignment is reviewed upon completion. Prepares budget documents; and does research to justify language used in documents for a unit or division of a department. May recommend budget allocations. Does research for documents, complies data for computer entry, and/or enters or oversees data entry. (Secretary, clerks, admin. Some level of budget responsibility but only in data input.) Work requires the occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees. Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action. Work requires regular interaction involving exchange and receipt of information. Closing Date/Time: 3/22/2020 5:00 PM Central
Feb 20, 2020
Full Time
Job Summary The Grand Prairie Public Library System is seeking a dynamic, upbeat and forward-thinking individual with experience in early childhood education and a passion for community development and engagement. Our Children's and Family Programmer will lead approximately 4 to 8 programs each week, both in our three libraries and out in the community. This position will focus on developing, implementing and measuring sustainable programs as well as maintaining strong partnerships with local schools and community organizations. These programs will serve babies, toddlers, preschool ages, elementary schoolers and parents. Our library system is progressive and our programming is often non-traditional. Our Programming Team is fun, diverse and hardworking. We are looking for a new member who is self-motivated, highly-organized and able to respond effectively to the needs of our community. This position is perfect for elementary school teachers or others in the field of education who want to make a difference. Work will include some desk shifts at the library and semiregular evening and weekend work. This position is full time with benefits. A master's degree in education, library science or a related field is required. This position will start in late April. Essential Job Functions Develops the library collection by determining needed materials; reading review journals; completing an order slip; monitoring expenditures; removing out of date, worn, or damaged items; and cataloging new materials. Provides reference services to the public by answering questions with print or electronic sources; performing requested research; regulating the use of computers to patrons; assisting patrons with locating materials; and completing inter-library loans. Plans various activities by preparing and presenting programs or performers for various age groups; scheduling activities; and promoting programs to the public. Supervises staff by scheduling work duties; providing guidance for tasks as needed; monitoring volunteer performance; writing procedures to volunteers; performing employee evaluations; providing employee training and employee discipline as needed; and conducting meetings. Minimum Qualifications Work requires specialized knowledge in a professional or technical field. Work requires professional level of knowledge of a discipline equivalent to that which is acquired in a Masters degree-level of study, P.E., Legal degree, CPA, etc. Under certain conditions, education combined with years of experience may be a substitute. Under and including one year. Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents. Ordinarily, such education is obtained at the college level or above. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results.There is some opportunity for discretion when making selections among a few, easily identifiable choices. Assignment is reviewed upon completion. Prepares budget documents; and does research to justify language used in documents for a unit or division of a department. May recommend budget allocations. Does research for documents, complies data for computer entry, and/or enters or oversees data entry. (Secretary, clerks, admin. Some level of budget responsibility but only in data input.) Work requires the occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees. Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action. Work requires regular interaction involving exchange and receipt of information. Closing Date/Time: 3/22/2020 5:00 PM Central
LOS ANGELES COUNTY
Los Angeles, California, United States
Exam Title : SENIOR SOFTWARE ENGINEER ( Payroll Title : Senior Application Developer) Exam Number : G2525S-R Type of Recruitment : Open Competitive Job Opportunity Filing Dates: Filing Dates: February 20, 2020 at 8:00 a.m. (PT) - March 12, 2020 by 5:00 p.m. (PT) Our vision is to be the premier property assessment agency in the nation. Our mission is to produce an accurate and timely Assessment Roll while delivering outstanding service to the public. We believe in ethics in the work environment! We are dedicated professionals committed to serving our employees and the public. We A.S.P.I.R.E. to Accountability, Service Excellence, Professionalism, Integrity, Respect, and Equity. Listed by Forbes Magazine as one of America's Best Employers for four out of the last five years, LA County has a demographically and geographically diverse population of more than 10 million residents. The County has an operating budget of over $33 billion, and a workforce of 112,000 employees, providing vital and wide-ranging public services across 37 departments. As the largest employer in Southern California, LA County presents an unparalleled opportunity for professionals with a passion for serving the public and transforming lives. Are you ready to join the nation's premier assessment agency? We are looking for a candidate that: The Office of the Assessor is looking for an ambitious and experienced Senior Application Developer to join our Information Technology Branch. This position in the Business Solutions Group (BSG) requires an experienced developer to fill a lead role in our Assessor Modernization Project (AMP), a $100 million multi-years/phases program. This project replaces the Assessor's Office legacy mainframe property assessment systems with State-of-the-Art technologies using Oracle Fusion Middleware (FMW) enterprise architecture, database, security, system monitoring, web application and cloud service products and infrastructure, to support the Assessor's Office and County's business goals and strategic plans. The successful candidate will be working in an Agile scrum open collaborative and DevOps friendly environment to support Software Development Life Cycle (SDLC) activities to design/develop/test/debug/integrate/deploy/maintain various AMP enterprise system business applications and interfaces (front-end/middle-tier/back-end development and DevOps management) according to user stories requirements and program specifications, in the cloud-based (OCI IaaS/PaaS) Test-Driven Development (TDD) environments. What you will do: Under the direction of the technical supervisor, this position will be considered the team's lead engineer while working in Agile Scrum teams and/or DevOps teams, they will be guiding team members from development, DevOps management, quality assurance, infrastructure administration, project management, business product owners/SME's, contractors and other IT technical staff. The successful candidate will be expected to hold an authoritative level of technical knowledge as well as be able to work both independently and provide mentorship on one or more projects in AMP: AMP Front-end application and reporting development projects in: Oracle WebCenter Portal (WCP), JavaScript Extension Toolkit (JET), Application Development Framework (ADF), Oracle Business Intelligence Publisher (BIP), Oracle Application Express (APEX), and Microsoft .NET, etc. AMP Middle-tier application and content management development projects in: Oracle Service-Oriented Architecture Suite (SOA), Oracle Service Bus (OSB), Oracle Business Process Management Suite (BPM), Oracle Business Rules and Policy Automation (OBR, OPA), Oracle WebCenter Content (WCC), and OpenText/EMC Captiva, etc. AMP Back-end application and database integration development projects in: Oracle ExaData Database Cloud Service (ExaCS), Oracle Autonomous Data Warehouse (ADW), Oracle Data Integrator (ODI), Oracle GoldenGate (OGG, Veridata), Microsoft SQL Server, and Trillium, etc. AMP DevOps release/configuration management and CI/CD process improvement/automation projects in: Jenkins, Git, Apache Maven/Ant/Archiva/Groovy, Ansible, Terraform, Python, and JIRA, etc. AMP open-source development/testing projects in: Java, JavaScript, Node.js, PHP, SonarQube, JMeter, JUnit, SoapUI, Linux Shell scripting, and other web-services based application development with REST/SOAP. Obtain business requirements from the stakeholders and product owners to provide solutions through innovation, automation, and streamlining of their business workflow and operation. BENEFIT INFORMATION The County of Los Angeles offers one of the strongest public-sector benefit packages in the nation which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, Deferred Compensation & Thrift Plans, 12 paid Holidays, 10 paid leave days, and flexible work schedules. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Analyzes, designs, develops, tests, debugs, installs, and deploys complex application software programs by applying software/application development concepts in order to create/maintain/modify new or existing business applications and interfaces according to user stories requirements and program specifications in the cloud-based Test-Driven Development (TDD) environments. Gathers software requirements and develops requirement specifications, user stories, work plan, project plan, functional and technical design specifications, user manuals, runbooks, release notes, and/or wiki pages by collaborating with stakeholders in order to support departmental goals and objectives. Leads in development and support of front-end software applications in the areas of user interfaces, mobility, business intelligence and reporting, and enterprise content management by utilizing various development tools (e.g. Oracle WCP, ADF, JET, MAF, BIP, WCC, APEX, Oracle JDEV, Oracle Portal Builder, Visual studio .NET, SharePoint developer, WordPress, and etc.) in order to support departmental goals and objectives. Leads in development and support of middle-tier software applications in the areas of web services application integration, business process management, business rules, API governance, and application security by utilizing various development tools (e.g. Oracle SOA, OSB, Oracle BPM, OPA/OBR, OAC, Visual Studio .NET, and etc.) in order to support departmental goals and objectives . Leads in development and support of back-end software applications in the areas of data integration and data replication, data modeling, data security, and database management by utilizing various developmental tools (e.g. Oracle Database, ODI, OGG/Veridata, PL/SQL, Oracle SQL Developer, Microsoft SQL Server, and etc.) in order to support departmental goals and objectives. Leads in development and support of DevOps tools and automation processes in the areas of release management, configuration management, continuous-integration/continuous delivery (CI/CD), and operational support by utilizing various developmental tools (e.g. Jenkins, Apache Maven/Ant/Archiva, Groovy pipeline script, Python script, JIRA, SonarQube, Git, Microsoft TFS, and etc.) in order to support departmental goals and objectives . Develops, configures, and supports complex application development projects by using cloud-based Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions in order to support departmental goals and objectives. Performs unit, sanity, functional, integration, automated system and/or performance testing for new, modified or existing complex software applications by utilizing various test tools (e.g. OATS, SoapUI, JUnit, etc.) in order to investigate, analyze, troubleshoot and resolve software application problems. Leads code review sessions and provide feedback to the Agile development team by complying with development process in order to ensure good code quality. Provides professional support pertaining to application issues in Production and Software Development Life Cycle (SDLC) and Production-Support (PS) environments by investigating, troubleshooting, and resolving application defects in order to ensure excellent product quality and user experience. Researches application development tools and methodologies by utilizing various reference tools in order to provide recommendations to departmental management team which maximize application performance and accomplish business goals. Leads in the development and/or reviewing of solicitation documents including requests for information, requests for proposals, requests for quotes, and statements of work by collaborating with project management team to support departmental goals and objectives . Reviews and monitors vendor performance by reviewing work and project plans to ensure project deliverables are on time, within budget, and according to acceptance criteria as needed. Participates and may lead in an Agile open collaborative environment by working closely with team members from development, DevOps, Quality Assurance (QA), administration, Project Management (PM), business stakeholders, contractors and other IT technical staff in order to design, develop, build, test, demo, document, deploy, and maintain business applications. Requirements SELECTION REQUIREMENTS: OPTION I: A Bachelor's degree or higher from an accredited* (see Employment Information under Accreditation Information) college or university in Computer Science, Computer Engineering, Information Systems, or a closely related field. -AND- Three (3) years of recent full-time** experience within the last five years coding, testing, and debugging applications programs in a centralized IT organization***. OPTION II: Four (4) years of recent full-time** experience within the last six years coding, testing and debugging application programs in a centralized IT organization***. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for college degree such as Bachelor or Master or completion of a certificate program, you MUST attach a legible copy of the "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, within fifteen (15) calendar days of filing your application online . Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. If you are unable to attach the required documents at the time of filing, you must email to dbatungbacal@hr.lacounty.gov within fifteen (15) calendar days of filing. Please include exam number and exam title. **Full-time experience is evaluated on the basis of a verifiable 40-hour work week. Work performed part-time will be prorated on a month-to-month basis. ** *Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit. NOTE: County of Los Angeles employees who are performing duties that are inconsistent with their official payroll title will be evaluated for this examination; all information included in the application material, including information describing your assigned duties, will be evaluated to determine qualification. OUT-OF-CLASS EXPERIENCE will be accepted for this examination. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Light physical effort which may include occasional light lifting to a 10 pound limit and some bending, stooping or squatting. Considerable walking may be involved. AVAILABLE SHIFT: Any Additional Information OUR ASSESSMENT PROCESS: Once we have determined that you meet the requirements, we will invite you to take a two part multiple choice test. PART I : A multiple choice test weighted at 35% measuring Deductive Reasoning, Professional Potential, Achievement, Influence, Independence, Confidence and Optimism and Reliability. PART II: A multiple choice test weighted at 65% measuring four Professional/Technical Knowledge areas: Programming Concepts, assessing the following topics: Algorithms, Complex Data Types, Data Access, Productivity and Quality, Program Flow, Program Structure, Programming Paradigms, User Interface and Variables, Data Types, and Operators. Web Development Concepts, assessing the following topics: HTML, Cascading Style Sheets (CSS), Internet Knowledge, JavaScript, Programming, Web Design and XML Web Services and RSS. Java 8, assessing the following topics: Class Definition, Core Libraries, Integration Libraries, Practical Software Engineering, Support Libraries, Syntax, Tools, and Virtual Machine. Cloud Computing Concepts, assessing the following topics: Administration, Architecture, Design, Migration, Protocols, Security, Services, and Troubleshooting. NOTES: Only those candidates that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. THE MULTIPLE CHOICE TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken identical test parts for other exams within the last 12 months, will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and may not be allowed to re-take any identical test parts for at least 12 months. TEST PREPARATION INFORMATION: You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While these study guides will help in preparing for the written test, we advise you to review ALL related materials that you deem necessary to prepare for this test. WHAT TO EXPECT NEXT: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months. FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. HOW TO APPLY: We ask that you submit an application through the "Apply" link at the top of the opportunity posting. Applications must be filed online only. You can also track the status of your application using this website. All applicants should file their application using their own user ID and password. Using a family member or friend's user ID may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Dolly Batungbacal Department Contact Phone: (213) 351-6471 Department Contact Email: dbatungbacal@hr.lacounty.gov Closing Date/Time: 3/12/2020 5:00 PM Pacific
Feb 20, 2020
Full Time
Exam Title : SENIOR SOFTWARE ENGINEER ( Payroll Title : Senior Application Developer) Exam Number : G2525S-R Type of Recruitment : Open Competitive Job Opportunity Filing Dates: Filing Dates: February 20, 2020 at 8:00 a.m. (PT) - March 12, 2020 by 5:00 p.m. (PT) Our vision is to be the premier property assessment agency in the nation. Our mission is to produce an accurate and timely Assessment Roll while delivering outstanding service to the public. We believe in ethics in the work environment! We are dedicated professionals committed to serving our employees and the public. We A.S.P.I.R.E. to Accountability, Service Excellence, Professionalism, Integrity, Respect, and Equity. Listed by Forbes Magazine as one of America's Best Employers for four out of the last five years, LA County has a demographically and geographically diverse population of more than 10 million residents. The County has an operating budget of over $33 billion, and a workforce of 112,000 employees, providing vital and wide-ranging public services across 37 departments. As the largest employer in Southern California, LA County presents an unparalleled opportunity for professionals with a passion for serving the public and transforming lives. Are you ready to join the nation's premier assessment agency? We are looking for a candidate that: The Office of the Assessor is looking for an ambitious and experienced Senior Application Developer to join our Information Technology Branch. This position in the Business Solutions Group (BSG) requires an experienced developer to fill a lead role in our Assessor Modernization Project (AMP), a $100 million multi-years/phases program. This project replaces the Assessor's Office legacy mainframe property assessment systems with State-of-the-Art technologies using Oracle Fusion Middleware (FMW) enterprise architecture, database, security, system monitoring, web application and cloud service products and infrastructure, to support the Assessor's Office and County's business goals and strategic plans. The successful candidate will be working in an Agile scrum open collaborative and DevOps friendly environment to support Software Development Life Cycle (SDLC) activities to design/develop/test/debug/integrate/deploy/maintain various AMP enterprise system business applications and interfaces (front-end/middle-tier/back-end development and DevOps management) according to user stories requirements and program specifications, in the cloud-based (OCI IaaS/PaaS) Test-Driven Development (TDD) environments. What you will do: Under the direction of the technical supervisor, this position will be considered the team's lead engineer while working in Agile Scrum teams and/or DevOps teams, they will be guiding team members from development, DevOps management, quality assurance, infrastructure administration, project management, business product owners/SME's, contractors and other IT technical staff. The successful candidate will be expected to hold an authoritative level of technical knowledge as well as be able to work both independently and provide mentorship on one or more projects in AMP: AMP Front-end application and reporting development projects in: Oracle WebCenter Portal (WCP), JavaScript Extension Toolkit (JET), Application Development Framework (ADF), Oracle Business Intelligence Publisher (BIP), Oracle Application Express (APEX), and Microsoft .NET, etc. AMP Middle-tier application and content management development projects in: Oracle Service-Oriented Architecture Suite (SOA), Oracle Service Bus (OSB), Oracle Business Process Management Suite (BPM), Oracle Business Rules and Policy Automation (OBR, OPA), Oracle WebCenter Content (WCC), and OpenText/EMC Captiva, etc. AMP Back-end application and database integration development projects in: Oracle ExaData Database Cloud Service (ExaCS), Oracle Autonomous Data Warehouse (ADW), Oracle Data Integrator (ODI), Oracle GoldenGate (OGG, Veridata), Microsoft SQL Server, and Trillium, etc. AMP DevOps release/configuration management and CI/CD process improvement/automation projects in: Jenkins, Git, Apache Maven/Ant/Archiva/Groovy, Ansible, Terraform, Python, and JIRA, etc. AMP open-source development/testing projects in: Java, JavaScript, Node.js, PHP, SonarQube, JMeter, JUnit, SoapUI, Linux Shell scripting, and other web-services based application development with REST/SOAP. Obtain business requirements from the stakeholders and product owners to provide solutions through innovation, automation, and streamlining of their business workflow and operation. BENEFIT INFORMATION The County of Los Angeles offers one of the strongest public-sector benefit packages in the nation which includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, Deferred Compensation & Thrift Plans, 12 paid Holidays, 10 paid leave days, and flexible work schedules. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Analyzes, designs, develops, tests, debugs, installs, and deploys complex application software programs by applying software/application development concepts in order to create/maintain/modify new or existing business applications and interfaces according to user stories requirements and program specifications in the cloud-based Test-Driven Development (TDD) environments. Gathers software requirements and develops requirement specifications, user stories, work plan, project plan, functional and technical design specifications, user manuals, runbooks, release notes, and/or wiki pages by collaborating with stakeholders in order to support departmental goals and objectives. Leads in development and support of front-end software applications in the areas of user interfaces, mobility, business intelligence and reporting, and enterprise content management by utilizing various development tools (e.g. Oracle WCP, ADF, JET, MAF, BIP, WCC, APEX, Oracle JDEV, Oracle Portal Builder, Visual studio .NET, SharePoint developer, WordPress, and etc.) in order to support departmental goals and objectives. Leads in development and support of middle-tier software applications in the areas of web services application integration, business process management, business rules, API governance, and application security by utilizing various development tools (e.g. Oracle SOA, OSB, Oracle BPM, OPA/OBR, OAC, Visual Studio .NET, and etc.) in order to support departmental goals and objectives . Leads in development and support of back-end software applications in the areas of data integration and data replication, data modeling, data security, and database management by utilizing various developmental tools (e.g. Oracle Database, ODI, OGG/Veridata, PL/SQL, Oracle SQL Developer, Microsoft SQL Server, and etc.) in order to support departmental goals and objectives. Leads in development and support of DevOps tools and automation processes in the areas of release management, configuration management, continuous-integration/continuous delivery (CI/CD), and operational support by utilizing various developmental tools (e.g. Jenkins, Apache Maven/Ant/Archiva, Groovy pipeline script, Python script, JIRA, SonarQube, Git, Microsoft TFS, and etc.) in order to support departmental goals and objectives . Develops, configures, and supports complex application development projects by using cloud-based Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) solutions in order to support departmental goals and objectives. Performs unit, sanity, functional, integration, automated system and/or performance testing for new, modified or existing complex software applications by utilizing various test tools (e.g. OATS, SoapUI, JUnit, etc.) in order to investigate, analyze, troubleshoot and resolve software application problems. Leads code review sessions and provide feedback to the Agile development team by complying with development process in order to ensure good code quality. Provides professional support pertaining to application issues in Production and Software Development Life Cycle (SDLC) and Production-Support (PS) environments by investigating, troubleshooting, and resolving application defects in order to ensure excellent product quality and user experience. Researches application development tools and methodologies by utilizing various reference tools in order to provide recommendations to departmental management team which maximize application performance and accomplish business goals. Leads in the development and/or reviewing of solicitation documents including requests for information, requests for proposals, requests for quotes, and statements of work by collaborating with project management team to support departmental goals and objectives . Reviews and monitors vendor performance by reviewing work and project plans to ensure project deliverables are on time, within budget, and according to acceptance criteria as needed. Participates and may lead in an Agile open collaborative environment by working closely with team members from development, DevOps, Quality Assurance (QA), administration, Project Management (PM), business stakeholders, contractors and other IT technical staff in order to design, develop, build, test, demo, document, deploy, and maintain business applications. Requirements SELECTION REQUIREMENTS: OPTION I: A Bachelor's degree or higher from an accredited* (see Employment Information under Accreditation Information) college or university in Computer Science, Computer Engineering, Information Systems, or a closely related field. -AND- Three (3) years of recent full-time** experience within the last five years coding, testing, and debugging applications programs in a centralized IT organization***. OPTION II: Four (4) years of recent full-time** experience within the last six years coding, testing and debugging application programs in a centralized IT organization***. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for college degree such as Bachelor or Master or completion of a certificate program, you MUST attach a legible copy of the "official" diploma, "official" transcripts, or "official" letter from an accredited institution which shows the area of specialization; or "official" certificates with your application, within fifteen (15) calendar days of filing your application online . Applications received without evidence of the required degree(s) will not be considered nor accepted as meeting the stated requirements under Option I. If you are unable to attach the required documents at the time of filing, you must email to dbatungbacal@hr.lacounty.gov within fifteen (15) calendar days of filing. Please include exam number and exam title. **Full-time experience is evaluated on the basis of a verifiable 40-hour work week. Work performed part-time will be prorated on a month-to-month basis. ** *Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit. NOTE: County of Los Angeles employees who are performing duties that are inconsistent with their official payroll title will be evaluated for this examination; all information included in the application material, including information describing your assigned duties, will be evaluated to determine qualification. OUT-OF-CLASS EXPERIENCE will be accepted for this examination. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Light physical effort which may include occasional light lifting to a 10 pound limit and some bending, stooping or squatting. Considerable walking may be involved. AVAILABLE SHIFT: Any Additional Information OUR ASSESSMENT PROCESS: Once we have determined that you meet the requirements, we will invite you to take a two part multiple choice test. PART I : A multiple choice test weighted at 35% measuring Deductive Reasoning, Professional Potential, Achievement, Influence, Independence, Confidence and Optimism and Reliability. PART II: A multiple choice test weighted at 65% measuring four Professional/Technical Knowledge areas: Programming Concepts, assessing the following topics: Algorithms, Complex Data Types, Data Access, Productivity and Quality, Program Flow, Program Structure, Programming Paradigms, User Interface and Variables, Data Types, and Operators. Web Development Concepts, assessing the following topics: HTML, Cascading Style Sheets (CSS), Internet Knowledge, JavaScript, Programming, Web Design and XML Web Services and RSS. Java 8, assessing the following topics: Class Definition, Core Libraries, Integration Libraries, Practical Software Engineering, Support Libraries, Syntax, Tools, and Virtual Machine. Cloud Computing Concepts, assessing the following topics: Administration, Architecture, Design, Migration, Protocols, Security, Services, and Troubleshooting. NOTES: Only those candidates that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. THE MULTIPLE CHOICE TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF SCORES: Applicants that have taken identical test parts for other exams within the last 12 months, will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and may not be allowed to re-take any identical test parts for at least 12 months. TEST PREPARATION INFORMATION: You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html . While these study guides will help in preparing for the written test, we advise you to review ALL related materials that you deem necessary to prepare for this test. WHAT TO EXPECT NEXT: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months. FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. HOW TO APPLY: We ask that you submit an application through the "Apply" link at the top of the opportunity posting. Applications must be filed online only. You can also track the status of your application using this website. All applicants should file their application using their own user ID and password. Using a family member or friend's user ID may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Dolly Batungbacal Department Contact Phone: (213) 351-6471 Department Contact Email: dbatungbacal@hr.lacounty.gov Closing Date/Time: 3/12/2020 5:00 PM Pacific
City and County of Denver
Denver, Colorado, United States
About Our Job Denver International Airport is the 20th-busiest airport in the world and the 5th-busiest airport in the United States, serving 64.5 million passengers last year and generating more than $26 billion for the region annually. DEN is the largest and newest commercial airport in the United States and consists of 15 million square feet of built environment. Denver International Airport is seeking a Hardware and Software Asset Management Intern. You will get to experience management visibility into unassigned and multi-user devices that the team manages while utilizing your communication and technical documentation writing skills. This is an on-call position with an expected start date of June 1st, 2020 and an end date of August 7th, 2020. This position is expected to work no more than 39 hours per week and is not eligible for benefits. Check out the DEN Internship Experience here: https://youtu.be/FTQ4vYlKX4M As an intern, you will have the opportunity to experience: Learn the Asset Lifecycle Management process from procurement to disposal Produce data visualizations to display metrics Manage a storeroom and service catalog Complete software harvesting and version control Create an IT newsletter Assist with enhancement and process improvement projects Attend Service Improvement Meetings Create and configure the Networking Class and IP Phone Class in ServiceNow Create new system-generated reports in ServiceNow Assist in annual inventory improvements by creating hardware and software verification notifications About You Our ideal candidate will have/be: A positive attitude and willingness to learn Strong attention to detail Proficient in the Microsoft Office Suite Strong written and verbal communication skills Pursuing a degree in Data Analytics, Computer Science, Computer Information Systems, or a related field Current sophomore status or higher education level within your program We understand that your time is valuable please do not apply unless you meet the following minimum qualifications: Education Requirement: Current enrollment in an accredited college program leading to a certificate, licensure, Associate's, Bachelor's, or higher degree in, or a recent graduate (completed specified program within 1 year of completion). Experience Requirement: None Education and Experience Equivalency: No substitution of experience for education is permitted License/Certification Requirement: By position, may require a valid Driver's License at the time of application Licenses and certifications must be kept current as a condition of employment Other mandatory documentation required to be considered for this position: Current college transcript (Official or Unofficial) FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. About Everything Else Job Profile TA3182 Professional Technical Intern To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Position Salary Range $19.95 - $22.46 Starting Pay $19.95 -$22.46 Based on level of education Agency Denver International Airport The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Feb 20, 2020
Full Time
About Our Job Denver International Airport is the 20th-busiest airport in the world and the 5th-busiest airport in the United States, serving 64.5 million passengers last year and generating more than $26 billion for the region annually. DEN is the largest and newest commercial airport in the United States and consists of 15 million square feet of built environment. Denver International Airport is seeking a Hardware and Software Asset Management Intern. You will get to experience management visibility into unassigned and multi-user devices that the team manages while utilizing your communication and technical documentation writing skills. This is an on-call position with an expected start date of June 1st, 2020 and an end date of August 7th, 2020. This position is expected to work no more than 39 hours per week and is not eligible for benefits. Check out the DEN Internship Experience here: https://youtu.be/FTQ4vYlKX4M As an intern, you will have the opportunity to experience: Learn the Asset Lifecycle Management process from procurement to disposal Produce data visualizations to display metrics Manage a storeroom and service catalog Complete software harvesting and version control Create an IT newsletter Assist with enhancement and process improvement projects Attend Service Improvement Meetings Create and configure the Networking Class and IP Phone Class in ServiceNow Create new system-generated reports in ServiceNow Assist in annual inventory improvements by creating hardware and software verification notifications About You Our ideal candidate will have/be: A positive attitude and willingness to learn Strong attention to detail Proficient in the Microsoft Office Suite Strong written and verbal communication skills Pursuing a degree in Data Analytics, Computer Science, Computer Information Systems, or a related field Current sophomore status or higher education level within your program We understand that your time is valuable please do not apply unless you meet the following minimum qualifications: Education Requirement: Current enrollment in an accredited college program leading to a certificate, licensure, Associate's, Bachelor's, or higher degree in, or a recent graduate (completed specified program within 1 year of completion). Experience Requirement: None Education and Experience Equivalency: No substitution of experience for education is permitted License/Certification Requirement: By position, may require a valid Driver's License at the time of application Licenses and certifications must be kept current as a condition of employment Other mandatory documentation required to be considered for this position: Current college transcript (Official or Unofficial) FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. About Everything Else Job Profile TA3182 Professional Technical Intern To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Position Salary Range $19.95 - $22.46 Starting Pay $19.95 -$22.46 Based on level of education Agency Denver International Airport The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
City and County of Denver
Denver, Colorado, United States
About Our Job Denver International Airport is the 20th-busiest airport in the world and the 5th-busiest airport in the United States, serving 64.5 million passengers last year and generating more than $26 billion for the region annually. DEN is the largest and newest commercial airport in the United States and consists of 15 million square feet of built environment. Denver International Airport's Business and Technologies division is looking to fill 3 applications developer internships for the summer of 2020. This position will be part of the Application Development Team that supports the project and maintenance needs of the Airport's enterprise web applications. This is an on-call position with an expected start date of June 1, 2020 and an end date of August 7th, 2020. This position is expected to work no more than 39 hours per week and is not eligible for benefits. Check out the DEN Internship Experience here: https://youtu.be/FTQ4vYlKX4M As an intern, you will have the opportunity to experience: Applications Developer: Determining the level of effort for requested services or changes to existing services Ability to troubleshoot and resolve application, database, operating system, and network issues Design, develop, and support new features and integrations for critical enterprise applications Ownership of assigned tasks from initiation through completion Identify process improvement opportunities and leads the effort for the improvement Q/A Testing: Assist development teams in optimizing existing systems Assist in document notification Quality Assurance and Testing on multiple software platforms Project management Assist in UI/UX testing Participate in triage and troubleshooting Assist in root cause analysis and defect triage About You Our ideal candidate will have/be: Minimum of a sophomore standing or higher pursing a degree in Computer Science, Information systems, Mathematics, or a related field specific to the departmental and/or work assignment. Excellent interpersonal communication skills Ability to work both independently and as part of a collaborative team Demonstrate leadership Knowledge of agile processes and best practices ServiceNow experience Experience in JavaScript, .net framework, or similar language Proficient in SQL queries and reports Familiar with BI or other analytical foundation Experience integrating enterprise applications Experience working with a modern version control system such as GIT Experience working with a portfolio of on-premises, cloud hosed, and mobile application, platforms and services We understand that your time is valuable please do not apply unless you meet the following minimum qualifications: Education Requirement: Current enrollment in an accredited college program leading to a certificate, licensure, associates, bachelor's, or higher degree in, or a recent graduate (completed specified program within 1 year of completion). Experience Requirement: None Education and Experience Equivalency: No substitution of experience for education is permitted License/Certification Requirement: By position, may require a valid Driver's License at the time of application Licenses and certifications must be kept current as a condition of employment Other mandatory documentation required to be considered for this position: Current college transcript (Official or Unofficial) Cover Letter detailing which position you would like and why you will be a good fit FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. About Everything Else Job Profile TA3182 Professional Technical Intern To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Position Salary Range $19.95 - $22.46 Starting Pay $19.95 - $22.46 Based on level of education Agency Denver International Airport The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Feb 20, 2020
Full Time
About Our Job Denver International Airport is the 20th-busiest airport in the world and the 5th-busiest airport in the United States, serving 64.5 million passengers last year and generating more than $26 billion for the region annually. DEN is the largest and newest commercial airport in the United States and consists of 15 million square feet of built environment. Denver International Airport's Business and Technologies division is looking to fill 3 applications developer internships for the summer of 2020. This position will be part of the Application Development Team that supports the project and maintenance needs of the Airport's enterprise web applications. This is an on-call position with an expected start date of June 1, 2020 and an end date of August 7th, 2020. This position is expected to work no more than 39 hours per week and is not eligible for benefits. Check out the DEN Internship Experience here: https://youtu.be/FTQ4vYlKX4M As an intern, you will have the opportunity to experience: Applications Developer: Determining the level of effort for requested services or changes to existing services Ability to troubleshoot and resolve application, database, operating system, and network issues Design, develop, and support new features and integrations for critical enterprise applications Ownership of assigned tasks from initiation through completion Identify process improvement opportunities and leads the effort for the improvement Q/A Testing: Assist development teams in optimizing existing systems Assist in document notification Quality Assurance and Testing on multiple software platforms Project management Assist in UI/UX testing Participate in triage and troubleshooting Assist in root cause analysis and defect triage About You Our ideal candidate will have/be: Minimum of a sophomore standing or higher pursing a degree in Computer Science, Information systems, Mathematics, or a related field specific to the departmental and/or work assignment. Excellent interpersonal communication skills Ability to work both independently and as part of a collaborative team Demonstrate leadership Knowledge of agile processes and best practices ServiceNow experience Experience in JavaScript, .net framework, or similar language Proficient in SQL queries and reports Familiar with BI or other analytical foundation Experience integrating enterprise applications Experience working with a modern version control system such as GIT Experience working with a portfolio of on-premises, cloud hosed, and mobile application, platforms and services We understand that your time is valuable please do not apply unless you meet the following minimum qualifications: Education Requirement: Current enrollment in an accredited college program leading to a certificate, licensure, associates, bachelor's, or higher degree in, or a recent graduate (completed specified program within 1 year of completion). Experience Requirement: None Education and Experience Equivalency: No substitution of experience for education is permitted License/Certification Requirement: By position, may require a valid Driver's License at the time of application Licenses and certifications must be kept current as a condition of employment Other mandatory documentation required to be considered for this position: Current college transcript (Official or Unofficial) Cover Letter detailing which position you would like and why you will be a good fit FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. About Everything Else Job Profile TA3182 Professional Technical Intern To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Position Salary Range $19.95 - $22.46 Starting Pay $19.95 - $22.46 Based on level of education Agency Denver International Airport The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Monterey County Department of Social Services
Salinas, California, United States
Position Information Under direction, serves as the primary resource person for users of specialized automated systems and is responsible for maintenance and administration of an automated database; authorizes system access to individual users; investigates and reports basic computer problems to the computer system maintenance organization; requests improvements and modifications to systems; provides training and instructions to departmental personnel using the system and performs other related work as is required. This series specification describes the Departmental Information System Coordinator classification. This position is responsible for providing departmental coordination in automated systems and typically works under the supervision of a departmental manager or a Supervising Information System Coordinator to provide in-house expertise on the applications used on specialized automated systems in operating departments. The position in this series performs professional assignments necessary to administer and maintain an operating department's utilization of a specialized automated system and use of computer applications. This position may be required to apply extensive knowledge of departmental structure and operations and specialized automated systems unique to the department or may be expected to develop an in-depth understanding of the functions, regulations, services and role of the department to which assigned. Position is allocated within this series based on nature, scope and complexity of duties and responsibilities, and level of independence and accountability. Position may have responsibility for one or for multiple systems areas, depending on assignment. Examples of Duties Acts as a resource person for users of a automated system(s) applications; Answers questions and resolves problems related to use and operation of the application; Coordinates a central help desk to resolve problems Coordinates with computer support personnel in identifying and resolving problems with the system, including programs, workstations and other related hardware and software. Confers with operating department personnel regarding changes in manual and computer system design; Collaborates with others to improve the effectiveness of the system and to make recommendations for systems and procedures improvements; Stays abreast of the new automated systems procedures, and prepares on-line bulletins to inform users of changes or additions. Documents and tracks system problems and writes reports on issues; Writes or assists in writing and revising procedures, instructional materials or staff development tools for systems-related training. Develops other system training material for users, or recommends other training resources as needed. May attend meetings and represent the department with other departments and/or other agencies for information sharing, system improvements and implementation of changes; May. plan or assist in planning the implementation of conversion from manual systems to automated information systems Assures system security; Monitors personnel registration and security including authorizing user access to system functionality; Performs consistent backup and recovery operations; Monitor batch results and correct batch problems Serves as a lead worker over subordinate staff; schedules, assigns and reviews the work of subordinate staff Working knowledge of: Capability and limitations of various computer operating systems including DOS, Windows and networks Computer applications used in data management Terminology related to computer hardware, software, network and peripheral equipment Analytical processes Some positions may require a working knowledge of the functions, regulations, services, programs and operations of the specific department Some knowledge of: Training methods and techniques of automation systems applications Methods of error research and troubleshooting Some positions may require some knowledge of specialized automated systems and general application unique to the operating department from a user perspective. Ability to: Evaluate and interpret automated information systems functions from a user perspective Identify, evaluate, and research application systems problems and coordinate corrective actions, as required, with computer support personnel. Gather information and analyze data to establish and maintain system user protocol. Make recommendations for system and operational enhancements. Read and comprehend written materials on a wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations Organize, prioritize, schedule and coordinate work flow to meet project deadlines. Communicate effectively with all levels of staff in the organization both orally and in writing. Provide excellent and courteous customer service and establish and maintain effective working relationships. PHYSICAL AND SENSORY REQUIREMENTS The physical and sensory abilities required for this classification include: Ability to lift and carry items up to 20 pounds. Ability to stoop, reach and bend to access files. Minimum Qualifications The knowledge, skills and abilities listed above may be acquired through various types of experience, education or training, typically: One year of experience performing both technical support and training in the use of a wide variety of computer hardware and software for automated office systems which included modifying or interfacing office automation software or application environments. While the above requirements outline the minimum qualifications, applicants may be further evaluated for qualifications beyond those listed. Those applicants that are determined to be most highly qualified will be invited to participate in the next step of the selection process. Supplemental Information Employees in this position may be required to work overtime on weekdays and weekends based on department need . Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven. The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check. Monterey County, like all employers, is required to verify an employee's right to work in the United States. Accordingly, on the first day of employment, employees must have and show those documents that verify your legal right to work in the United States. Examples of accepted documentation are a U.S. Passport, or Alien Registration Card; or driver's license and Social Security Card; or driver's license and U.S. Birth Certificate. Additionally, our agency requires a valid social security card in order to process employee paychecks. Accordingly, on the first day of employment, employees must have and show this document. Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records.Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. Applicable agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. For additional information on benefits, visit https://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. EXAMINATION INFORMATION If supplemental questions are included as a part of this job bulletin, applicants may be rated based upon their responses to the supplemental questions. If rated, only those that are determined to be highly qualified will be invited to participate in the next step of the selection process. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2785 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUT MONTEREY COUNTY Located on California's picturesque Pacific Coast, the County of Monterey is blessed with mild weather year-round and is home to miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and a bountiful valley. With a population exceeding 400,000, the County is proud of its vibrant citizenry, great traditions, educational opportunities, and multicultural lifestyles. Boasting such world-renowned attractions as the spectacular Big Sur Coast, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world's most famous golf course, it's easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice. In addition to a thriving tourist trade, Monterey County's economy is largely based on a vigorous agricultural industry. Known as the 'salad bowl of the nation' the Salinas Valley provides fresh vegetables and salad greens to the entire country. California's 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay, the Middlebury Institute of International Studies, the Defense Language Institute (DLI), Presidio of Monterey, and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents. ABOUT MONTEREY COUNTY SOCIAL SERVICES DEPARTMENT Monterey County Department of Social Services is seeking enthusiastic applicants, who genuinely care about the community and its members, to join its team. Careers with the Department of Social Services offer the opportunity to promote the social and economic self-reliance of individuals and families served by providing essential resources and services to low-income families, veterans, vulnerable children and adults, and disabled individuals. Monterey County Department of Social Services welcomes, values and encourages diverse voices, opinions, perspectives and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 874 dedicated members serving Monterey County residents. Monterey County is an Equal Opportunity Employer - Minorities, veterans, and persons with disabilities are strongly encouraged to apply. To learn more about the Department of Social Services, go to: http://mcdss.co.monterey.ca.us/ . Closing Date/Time: 2/24/2020 11:59 PM Pacific
Feb 19, 2020
Full Time
Position Information Under direction, serves as the primary resource person for users of specialized automated systems and is responsible for maintenance and administration of an automated database; authorizes system access to individual users; investigates and reports basic computer problems to the computer system maintenance organization; requests improvements and modifications to systems; provides training and instructions to departmental personnel using the system and performs other related work as is required. This series specification describes the Departmental Information System Coordinator classification. This position is responsible for providing departmental coordination in automated systems and typically works under the supervision of a departmental manager or a Supervising Information System Coordinator to provide in-house expertise on the applications used on specialized automated systems in operating departments. The position in this series performs professional assignments necessary to administer and maintain an operating department's utilization of a specialized automated system and use of computer applications. This position may be required to apply extensive knowledge of departmental structure and operations and specialized automated systems unique to the department or may be expected to develop an in-depth understanding of the functions, regulations, services and role of the department to which assigned. Position is allocated within this series based on nature, scope and complexity of duties and responsibilities, and level of independence and accountability. Position may have responsibility for one or for multiple systems areas, depending on assignment. Examples of Duties Acts as a resource person for users of a automated system(s) applications; Answers questions and resolves problems related to use and operation of the application; Coordinates a central help desk to resolve problems Coordinates with computer support personnel in identifying and resolving problems with the system, including programs, workstations and other related hardware and software. Confers with operating department personnel regarding changes in manual and computer system design; Collaborates with others to improve the effectiveness of the system and to make recommendations for systems and procedures improvements; Stays abreast of the new automated systems procedures, and prepares on-line bulletins to inform users of changes or additions. Documents and tracks system problems and writes reports on issues; Writes or assists in writing and revising procedures, instructional materials or staff development tools for systems-related training. Develops other system training material for users, or recommends other training resources as needed. May attend meetings and represent the department with other departments and/or other agencies for information sharing, system improvements and implementation of changes; May. plan or assist in planning the implementation of conversion from manual systems to automated information systems Assures system security; Monitors personnel registration and security including authorizing user access to system functionality; Performs consistent backup and recovery operations; Monitor batch results and correct batch problems Serves as a lead worker over subordinate staff; schedules, assigns and reviews the work of subordinate staff Working knowledge of: Capability and limitations of various computer operating systems including DOS, Windows and networks Computer applications used in data management Terminology related to computer hardware, software, network and peripheral equipment Analytical processes Some positions may require a working knowledge of the functions, regulations, services, programs and operations of the specific department Some knowledge of: Training methods and techniques of automation systems applications Methods of error research and troubleshooting Some positions may require some knowledge of specialized automated systems and general application unique to the operating department from a user perspective. Ability to: Evaluate and interpret automated information systems functions from a user perspective Identify, evaluate, and research application systems problems and coordinate corrective actions, as required, with computer support personnel. Gather information and analyze data to establish and maintain system user protocol. Make recommendations for system and operational enhancements. Read and comprehend written materials on a wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations Organize, prioritize, schedule and coordinate work flow to meet project deadlines. Communicate effectively with all levels of staff in the organization both orally and in writing. Provide excellent and courteous customer service and establish and maintain effective working relationships. PHYSICAL AND SENSORY REQUIREMENTS The physical and sensory abilities required for this classification include: Ability to lift and carry items up to 20 pounds. Ability to stoop, reach and bend to access files. Minimum Qualifications The knowledge, skills and abilities listed above may be acquired through various types of experience, education or training, typically: One year of experience performing both technical support and training in the use of a wide variety of computer hardware and software for automated office systems which included modifying or interfacing office automation software or application environments. While the above requirements outline the minimum qualifications, applicants may be further evaluated for qualifications beyond those listed. Those applicants that are determined to be most highly qualified will be invited to participate in the next step of the selection process. Supplemental Information Employees in this position may be required to work overtime on weekdays and weekends based on department need . Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven. The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check. Monterey County, like all employers, is required to verify an employee's right to work in the United States. Accordingly, on the first day of employment, employees must have and show those documents that verify your legal right to work in the United States. Examples of accepted documentation are a U.S. Passport, or Alien Registration Card; or driver's license and Social Security Card; or driver's license and U.S. Birth Certificate. Additionally, our agency requires a valid social security card in order to process employee paychecks. Accordingly, on the first day of employment, employees must have and show this document. Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records.Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. Applicable agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. For additional information on benefits, visit https://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. EXAMINATION INFORMATION If supplemental questions are included as a part of this job bulletin, applicants may be rated based upon their responses to the supplemental questions. If rated, only those that are determined to be highly qualified will be invited to participate in the next step of the selection process. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2785 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUT MONTEREY COUNTY Located on California's picturesque Pacific Coast, the County of Monterey is blessed with mild weather year-round and is home to miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and a bountiful valley. With a population exceeding 400,000, the County is proud of its vibrant citizenry, great traditions, educational opportunities, and multicultural lifestyles. Boasting such world-renowned attractions as the spectacular Big Sur Coast, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world's most famous golf course, it's easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice. In addition to a thriving tourist trade, Monterey County's economy is largely based on a vigorous agricultural industry. Known as the 'salad bowl of the nation' the Salinas Valley provides fresh vegetables and salad greens to the entire country. California's 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay, the Middlebury Institute of International Studies, the Defense Language Institute (DLI), Presidio of Monterey, and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents. ABOUT MONTEREY COUNTY SOCIAL SERVICES DEPARTMENT Monterey County Department of Social Services is seeking enthusiastic applicants, who genuinely care about the community and its members, to join its team. Careers with the Department of Social Services offer the opportunity to promote the social and economic self-reliance of individuals and families served by providing essential resources and services to low-income families, veterans, vulnerable children and adults, and disabled individuals. Monterey County Department of Social Services welcomes, values and encourages diverse voices, opinions, perspectives and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 874 dedicated members serving Monterey County residents. Monterey County is an Equal Opportunity Employer - Minorities, veterans, and persons with disabilities are strongly encouraged to apply. To learn more about the Department of Social Services, go to: http://mcdss.co.monterey.ca.us/ . Closing Date/Time: 2/24/2020 11:59 PM Pacific
County of San Mateo, CA
Redwood City, CA, United States
Description County of San Mateo's Human Services Agencyis seeking aqualified Information Technology Analyst . Under general supervision, the Information Technology Analyst will provide technical analytical support for the department information systems. The incumbent will perform difficult and responsible duties in the following general area: system analysis, application development and enhancement, designated and specialized software systems, hardware and software operations, identification of user requirements, and end-user training and support; management of the operation, maintenance, and upgrading of department-specific applications; serves as technical advisor and liaison to vendors, contractors, and department staff on system applications, software products, services and issues; oversee and guide the work of technical support staff participating in system installation and or enhancement projects; and performs related duties as required. The individual selected for this position may perform, but is not limited to, the following duties: Manage the operation, maintenance, and upgrading of department-specific applications. Serve as technical advisor and liaison to vendors, contractors and department staff on system applications, software products, services and issues. Facilitate communication between staff and vendors regarding system issues. Provide technical support to users; Identifying, diagnosing, escalating, and resolving system issues; Track issues/incidents in ticketing system; Send regular updates to users on the incident/request status; Coordinate with users and outside vendors, when necessary, to respond to service requests; implement solutions to problems. Oversee and guide the work of technical support staff participating in system installation and/or enhancement projects. Monitor systems to ensure adequate performance and maintenance; analyze and recommend enhancements. Represent County of San Mateoin State sponsored technical workgroups/committees. Participate in the development of new applications; test software to ensure compatibility. Assess and optimize system designs through review and analysis of user needs, customizing systems through system design and administration to meet the changing business needs of the users. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software. Conduct feasibility studies; evaluate vendor products; make recommendations based on user requirements and system analysis to ensure adequate planning. Research and evaluate technology; identify opportunities for improvements through automation. Create and generate reports and statistics to meet user and program requirements; interface with other departments. Conduct end-user training. Guidecentral IT staff in the implementation and/or upgrade of systems. Maintaining department websites. Perform related duties as required. The ideal candidate will: Have at leastfive years of increasingly responsible experience in information technology support. Have proven analytical and problem-solving abilities with disciplined troubleshooting methodologies. Possess excellent customer service skills and experience in IT support of a diverse user community. Possess significant experience in at least one of the following: Application support service experiences, analyzes source documents, database structure and management report requirements with solid knowledge in Change and Release processes. Project support experience with solid knowledge of completing project task-oriented services, addressing the risks and benefits of the environment supported. Service Desk experience with solid knowledge in ITIL service support and analysis, diagnosis, and problem solving. Possess a working knowledge of at least one of the following: State applications such asSAWS, CalHEERS, MEDS, or CWS/CMS. Policy and processes for the administration of Human Services Agency programs such as Medi-Cal, CalFresh, CalWORKS, etc. Microsoft desktop and server products such as Windows 10, Microsoft Office Suites, etc. Business Intelligent products such as SAP Business Object, Information Builders BI Tools, Microsoft BI Tools, Oracle Business Intelligence Enterprise Edition, etc. Programming language such as ASP.net, C#, PowerShell, Python etc. Have interest and ability to learn technologies, as needed, including departmental-specific software. Have interest and ability to learn the Human Services Agency business domain necessary to be effective in the Application Support role. Possess outstanding written and verbal communication skills and the ability to interact with diverse technical and non-technical groups spanning all organizational levels. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities. Ability to be flexible and work well in a high-pressure production environment with changing priorities and frequent "emergency issues". Experience working with vendors as a support professional to drive resolution to issues and establish lifecycle management plans. NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classified vacancies. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is two years ofexperience in application development andsupport. Knowledge of: Data processing principles, concepts and terminology; business mathematics; record keeping and filing principles and practices and job planning and prioritizing techniques; operations, purposes, and functions of the application being supported and information needs and requirements of the systems users. Skill/Ability to: Analyze operational and systems problems, evaluate alternatives and reach sound conclusions; use initiative and sound independent judgment within established procedural guidelines to support automation systems; prepare clear, concise and accurate documentation, instructions, correspondence and other written materials; develop and present comprehensive training material for the appropriate area; maintain accurate records and files; organize work, set priorities and meet critical deadlines; establish and maintain effective working relationships with those contacted in the course of the work; provide support to multiple users of broad based applications; install and support hardware and software used by the department; respond effectively to user problems and needs; plan and coordinate the work of others; communicate effectively, orally and in writing, with both technical and non-technical personnel; analyze user requirements and recommend appropriate data automation products. Application/Examination Departmental Promotional Only. Only current County of San Mateo employees in the Human Services Agency with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or term position prior to the final filing date may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. ~ Tentative Recruitment Schedule ~ Final Filing Date: Monday, March 2, 2020 Screening Date: Tuesday, March 3, 2020 Combined Panel Interview: Thursday, March 12, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Arlene Cahill(Information Technology Analyst - V235)
Feb 19, 2020
Full Time
Description County of San Mateo's Human Services Agencyis seeking aqualified Information Technology Analyst . Under general supervision, the Information Technology Analyst will provide technical analytical support for the department information systems. The incumbent will perform difficult and responsible duties in the following general area: system analysis, application development and enhancement, designated and specialized software systems, hardware and software operations, identification of user requirements, and end-user training and support; management of the operation, maintenance, and upgrading of department-specific applications; serves as technical advisor and liaison to vendors, contractors, and department staff on system applications, software products, services and issues; oversee and guide the work of technical support staff participating in system installation and or enhancement projects; and performs related duties as required. The individual selected for this position may perform, but is not limited to, the following duties: Manage the operation, maintenance, and upgrading of department-specific applications. Serve as technical advisor and liaison to vendors, contractors and department staff on system applications, software products, services and issues. Facilitate communication between staff and vendors regarding system issues. Provide technical support to users; Identifying, diagnosing, escalating, and resolving system issues; Track issues/incidents in ticketing system; Send regular updates to users on the incident/request status; Coordinate with users and outside vendors, when necessary, to respond to service requests; implement solutions to problems. Oversee and guide the work of technical support staff participating in system installation and/or enhancement projects. Monitor systems to ensure adequate performance and maintenance; analyze and recommend enhancements. Represent County of San Mateoin State sponsored technical workgroups/committees. Participate in the development of new applications; test software to ensure compatibility. Assess and optimize system designs through review and analysis of user needs, customizing systems through system design and administration to meet the changing business needs of the users. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software. Conduct feasibility studies; evaluate vendor products; make recommendations based on user requirements and system analysis to ensure adequate planning. Research and evaluate technology; identify opportunities for improvements through automation. Create and generate reports and statistics to meet user and program requirements; interface with other departments. Conduct end-user training. Guidecentral IT staff in the implementation and/or upgrade of systems. Maintaining department websites. Perform related duties as required. The ideal candidate will: Have at leastfive years of increasingly responsible experience in information technology support. Have proven analytical and problem-solving abilities with disciplined troubleshooting methodologies. Possess excellent customer service skills and experience in IT support of a diverse user community. Possess significant experience in at least one of the following: Application support service experiences, analyzes source documents, database structure and management report requirements with solid knowledge in Change and Release processes. Project support experience with solid knowledge of completing project task-oriented services, addressing the risks and benefits of the environment supported. Service Desk experience with solid knowledge in ITIL service support and analysis, diagnosis, and problem solving. Possess a working knowledge of at least one of the following: State applications such asSAWS, CalHEERS, MEDS, or CWS/CMS. Policy and processes for the administration of Human Services Agency programs such as Medi-Cal, CalFresh, CalWORKS, etc. Microsoft desktop and server products such as Windows 10, Microsoft Office Suites, etc. Business Intelligent products such as SAP Business Object, Information Builders BI Tools, Microsoft BI Tools, Oracle Business Intelligence Enterprise Edition, etc. Programming language such as ASP.net, C#, PowerShell, Python etc. Have interest and ability to learn technologies, as needed, including departmental-specific software. Have interest and ability to learn the Human Services Agency business domain necessary to be effective in the Application Support role. Possess outstanding written and verbal communication skills and the ability to interact with diverse technical and non-technical groups spanning all organizational levels. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities. Ability to be flexible and work well in a high-pressure production environment with changing priorities and frequent "emergency issues". Experience working with vendors as a support professional to drive resolution to issues and establish lifecycle management plans. NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classified vacancies. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is two years ofexperience in application development andsupport. Knowledge of: Data processing principles, concepts and terminology; business mathematics; record keeping and filing principles and practices and job planning and prioritizing techniques; operations, purposes, and functions of the application being supported and information needs and requirements of the systems users. Skill/Ability to: Analyze operational and systems problems, evaluate alternatives and reach sound conclusions; use initiative and sound independent judgment within established procedural guidelines to support automation systems; prepare clear, concise and accurate documentation, instructions, correspondence and other written materials; develop and present comprehensive training material for the appropriate area; maintain accurate records and files; organize work, set priorities and meet critical deadlines; establish and maintain effective working relationships with those contacted in the course of the work; provide support to multiple users of broad based applications; install and support hardware and software used by the department; respond effectively to user problems and needs; plan and coordinate the work of others; communicate effectively, orally and in writing, with both technical and non-technical personnel; analyze user requirements and recommend appropriate data automation products. Application/Examination Departmental Promotional Only. Only current County of San Mateo employees in the Human Services Agency with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or term position prior to the final filing date may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. ~ Tentative Recruitment Schedule ~ Final Filing Date: Monday, March 2, 2020 Screening Date: Tuesday, March 3, 2020 Combined Panel Interview: Thursday, March 12, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Arlene Cahill(Information Technology Analyst - V235)
City and County of Denver
Denver, Colorado, United States
About Our Job Denver's 9-1-1 Emergency Communications Agency is staffed by public safety professionals who are trained to answer 9-1-1 and non-emergency telephone calls, as well as dispatch police, fire and paramedic resources. The 9-1-1 team works in partnership with Denver Police, Denver Fire and Denver Health Paramedics to ensure the safety and quality of life for residents, businesses and visitors in the City and County of Denver. A 9-1-1 Emergency Communications Technician is an universal call taking position that provides emergency and non-emergency telephone and text assistance to individuals who are calling or texting Denver 9-1-1 for Police, Emergency Medical Services, and/or Fire and provides emergency medical dispatch triage and instructions over the phone. Technicians process a high volume of calls and texts, gathering information rapidly and entering it into the Computer Aided Dispatch (CAD) system accurately. Technicians also assess the priority for Police, Fire and/or Emergency Medical Services using exceptional listening, interviewing, and problem-solving skills while adhering to established procedures Job Responsibilities will include: This position is an essential personnel position and performs full performance emergency and non-emergency telephone assistance to individuals who are calling or texting Denver-9-1-1 for Police, Emergency Medical Services, and/or Fire and provides emergency medical dispatch triage and instructions over the phone. Processes a high volume of phone calls and texts for the Police, Fire and Emergency Paramedic Departments under stressful and demanding emergency situations using the center's computerized telephone system. Determines the Police, Fire, Medical or multi-discipline nature of the call, and if medical attention is required, immediately begins using Emergency Medical Dispatch methods over the phone. Gathers information and rapidly/accurately enters it into the Computer Aided Dispatch (CAD) system. Works independently in interviewing the caller to accurately assess the urgency of the incident and the proper response required by Fire, Police and/or Emergency Medical Services (EMS). The Denver 9-1-1 Emergency Communications Agency is a 24-hour, seven days a week operation, therefore, applicants must be willing to work the following: 8 or 12-hour shift work day, swing or graveyard weekends holidays overtime on short notice Shift Incentive Differential: Swing shift (3:00 p.m. to 11:00 p.m.) receives an additional 7% above the current hourly rate of pay. Graveyard shift (11:00 p.m. and 7:00 a.m.) receives an additional 12% above the current hourly rate of pay. The following are promotional opportunities within the agency after you've been in your current role for one year: 9-1-1 Dispatch Support Specialist - $22.08 - $32.24 Lead Emergency Communications Technician - $21.12 - $30.84 Police Dispatcher - $24.13 - $35.23 Police Lead Dispatcher - $25.23 - $36.84 Emergency Communications Supervisor - $61,360 - $98,176 About You The ideal candidate will have: Ability to think quickly Ability to work under stressful conditions Ability to use critical thinking skills to make quick decisions Clear speech Hearing accuracy Ability to listen carefully Visual acuity Ability to deal with the public and user agencies Ability to remember oral and written instructions Ability to write clearly and spell correctly Developed typing skills or keyboard familiarity Ability to interface with the computer Ability to type and talk simultaneously Ability to remain calm while dealing with frightened, hysterical or angry callers Ability to work in a team environment and work well with others We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: At least eighteen years of age Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience: Two years of public contact experience dealing with individual problems and applying policies, procedures, and or legal guidelines, and one year of computer user experience in a Microsoft Windows computer operating system environment or comparable operating system. Education & Experience Equivalency: A combination of appropriate education and experience may be substituted for the minimum education and experience requirements. Licensure/Certification: Possession of CPR Certification prior to the end of academy training and successful recertification as required by the National Academy of Emergency Medical Dispatch (NAED) during the employment. Possession of EMD Certification issued by NAED prior to the end of academy training and successful recertification as required by the National Academy of Emergency Medical Dispatch. Must pass an initial pre-security clearance screening and maintain CBI (Colorado Bureau of Investigation) certification as a condition of employment. Must take a test and pass every two years to maintain certification. About Everything Else Job Profile CN2517 911 Emergency Communication Technician To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $20.20 - $29.49 Starting Pay Agency Emergency Communications Assessment Requirement Alphanumeric Data Entry The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Feb 19, 2020
Full Time
About Our Job Denver's 9-1-1 Emergency Communications Agency is staffed by public safety professionals who are trained to answer 9-1-1 and non-emergency telephone calls, as well as dispatch police, fire and paramedic resources. The 9-1-1 team works in partnership with Denver Police, Denver Fire and Denver Health Paramedics to ensure the safety and quality of life for residents, businesses and visitors in the City and County of Denver. A 9-1-1 Emergency Communications Technician is an universal call taking position that provides emergency and non-emergency telephone and text assistance to individuals who are calling or texting Denver 9-1-1 for Police, Emergency Medical Services, and/or Fire and provides emergency medical dispatch triage and instructions over the phone. Technicians process a high volume of calls and texts, gathering information rapidly and entering it into the Computer Aided Dispatch (CAD) system accurately. Technicians also assess the priority for Police, Fire and/or Emergency Medical Services using exceptional listening, interviewing, and problem-solving skills while adhering to established procedures Job Responsibilities will include: This position is an essential personnel position and performs full performance emergency and non-emergency telephone assistance to individuals who are calling or texting Denver-9-1-1 for Police, Emergency Medical Services, and/or Fire and provides emergency medical dispatch triage and instructions over the phone. Processes a high volume of phone calls and texts for the Police, Fire and Emergency Paramedic Departments under stressful and demanding emergency situations using the center's computerized telephone system. Determines the Police, Fire, Medical or multi-discipline nature of the call, and if medical attention is required, immediately begins using Emergency Medical Dispatch methods over the phone. Gathers information and rapidly/accurately enters it into the Computer Aided Dispatch (CAD) system. Works independently in interviewing the caller to accurately assess the urgency of the incident and the proper response required by Fire, Police and/or Emergency Medical Services (EMS). The Denver 9-1-1 Emergency Communications Agency is a 24-hour, seven days a week operation, therefore, applicants must be willing to work the following: 8 or 12-hour shift work day, swing or graveyard weekends holidays overtime on short notice Shift Incentive Differential: Swing shift (3:00 p.m. to 11:00 p.m.) receives an additional 7% above the current hourly rate of pay. Graveyard shift (11:00 p.m. and 7:00 a.m.) receives an additional 12% above the current hourly rate of pay. The following are promotional opportunities within the agency after you've been in your current role for one year: 9-1-1 Dispatch Support Specialist - $22.08 - $32.24 Lead Emergency Communications Technician - $21.12 - $30.84 Police Dispatcher - $24.13 - $35.23 Police Lead Dispatcher - $25.23 - $36.84 Emergency Communications Supervisor - $61,360 - $98,176 About You The ideal candidate will have: Ability to think quickly Ability to work under stressful conditions Ability to use critical thinking skills to make quick decisions Clear speech Hearing accuracy Ability to listen carefully Visual acuity Ability to deal with the public and user agencies Ability to remember oral and written instructions Ability to write clearly and spell correctly Developed typing skills or keyboard familiarity Ability to interface with the computer Ability to type and talk simultaneously Ability to remain calm while dealing with frightened, hysterical or angry callers Ability to work in a team environment and work well with others We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: At least eighteen years of age Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience: Two years of public contact experience dealing with individual problems and applying policies, procedures, and or legal guidelines, and one year of computer user experience in a Microsoft Windows computer operating system environment or comparable operating system. Education & Experience Equivalency: A combination of appropriate education and experience may be substituted for the minimum education and experience requirements. Licensure/Certification: Possession of CPR Certification prior to the end of academy training and successful recertification as required by the National Academy of Emergency Medical Dispatch (NAED) during the employment. Possession of EMD Certification issued by NAED prior to the end of academy training and successful recertification as required by the National Academy of Emergency Medical Dispatch. Must pass an initial pre-security clearance screening and maintain CBI (Colorado Bureau of Investigation) certification as a condition of employment. Must take a test and pass every two years to maintain certification. About Everything Else Job Profile CN2517 911 Emergency Communication Technician To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $20.20 - $29.49 Starting Pay Agency Emergency Communications Assessment Requirement Alphanumeric Data Entry The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The County of San Bernardino seeks an experienced Data Analyst to coordinate and perform critical data analysis to inform decision-making and policy creation for community based initiatives that will help improve public safety and guide implementation efforts for the County'sLaw and Justice Group. Apply ASAP This recruitment may close without notice when a sufficient number of qualified applications is received. SALARY AND BENEFITS This is a contract position offering a lucrativesalary and benefits package that is valued Up to $105,490ANNUALLY! Our retirement plan has reciprocity with CalPERS and '37 Act Plans. Future Salary Increases of 3% effective July 18, 2020 Bi-annual step increases of 2.5% up to Step 14 The County's Public Safety Departments, through its Law and Justice Group, actively utilizedata-driven analysis to evaluate the effectiveness of public safety services and community-centered programs countywide. The PublicPolicy Data Analyst, assigned to the County Administrative Office,willcollect and analyzecriminal justice related data in an effort to identify and understand problems and their causes critical to the well-being of the local community. This position fills a critical role that works to help develop and improve policies and programs in line with the Countywide Vision goals of improving community health and public safety. Essential duties will include: Designing, conducting and supporting complex research studies and program evaluations; determining appropriate statistical methods; testing and operationalizing hypothesis regarding system issues Data mining from disparate systems and integrating to a central database format to generate ongoing reports or conduct inquiries and studies Assisting in thedevelopmentofbaselines and indicators for ongoing management and continuous improvement in publicsafety services throughout the County Collaborating withCounty Departments, officials, community leaders and other agencies to obtain data; working closely withresearch consultants to hone down data requests and analysis and convey results Analyzing and interpreting data, identifying findings and presenting them in visual and narrative formats that are understandable to practitioners Handling and accessing confidential information and protecting the confidentiality of data shared across the justice system The Law and Justice Data Analyst is a contract position serving at the pleasure of the appointing authority; the incumbent will not attain regular status as a County employee. Desired Qualifications The qualified candidate will possess a bachelor's degree in statistics, mathematics, criminal justice, social science, business/public administration, or other quantitative field that included coursework in statistical methodology, research design or data/statistical analysis, and two years of progressively responsible administrative, professional, investigative, or technical experience with statistical analysis, research design, data collection, combining and analyzingquantitative and qualitative data sets,and refining analysis to both policy audiences and practitioners. The ideal candidate will possess a Master's degree in a qualifying field and have experiencecollecting and analyzing data across different data systems and working collaboratively with justice system practitioners and policy leaders across various justice system agencies. Additionally, the ideal candidate will be skilled in SQL, MS Excel and Access, STATA/SPSS/SAS/R, as well as data visualization tools to make data compelling and actionable. Graduate research students are encouraged to apply. Selection Process Qualified candidates are invited to apply online at: www.sbcounty.gov/jobs or submit a detailed resume and cover letter to: ExecRecruit@hr.sbcounty.gov. If applying via resume, be sure to address the supplemental questions in your application materials. The most highly qualified candidates will be referred to the appointing authority for further consideration. For additional information contact: Silvia Zayas, Sr. Human Resources Analyst SZayas@hr.sbcounty.gov Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: Continuous
Feb 18, 2020
Full Time
The Job The County of San Bernardino seeks an experienced Data Analyst to coordinate and perform critical data analysis to inform decision-making and policy creation for community based initiatives that will help improve public safety and guide implementation efforts for the County'sLaw and Justice Group. Apply ASAP This recruitment may close without notice when a sufficient number of qualified applications is received. SALARY AND BENEFITS This is a contract position offering a lucrativesalary and benefits package that is valued Up to $105,490ANNUALLY! Our retirement plan has reciprocity with CalPERS and '37 Act Plans. Future Salary Increases of 3% effective July 18, 2020 Bi-annual step increases of 2.5% up to Step 14 The County's Public Safety Departments, through its Law and Justice Group, actively utilizedata-driven analysis to evaluate the effectiveness of public safety services and community-centered programs countywide. The PublicPolicy Data Analyst, assigned to the County Administrative Office,willcollect and analyzecriminal justice related data in an effort to identify and understand problems and their causes critical to the well-being of the local community. This position fills a critical role that works to help develop and improve policies and programs in line with the Countywide Vision goals of improving community health and public safety. Essential duties will include: Designing, conducting and supporting complex research studies and program evaluations; determining appropriate statistical methods; testing and operationalizing hypothesis regarding system issues Data mining from disparate systems and integrating to a central database format to generate ongoing reports or conduct inquiries and studies Assisting in thedevelopmentofbaselines and indicators for ongoing management and continuous improvement in publicsafety services throughout the County Collaborating withCounty Departments, officials, community leaders and other agencies to obtain data; working closely withresearch consultants to hone down data requests and analysis and convey results Analyzing and interpreting data, identifying findings and presenting them in visual and narrative formats that are understandable to practitioners Handling and accessing confidential information and protecting the confidentiality of data shared across the justice system The Law and Justice Data Analyst is a contract position serving at the pleasure of the appointing authority; the incumbent will not attain regular status as a County employee. Desired Qualifications The qualified candidate will possess a bachelor's degree in statistics, mathematics, criminal justice, social science, business/public administration, or other quantitative field that included coursework in statistical methodology, research design or data/statistical analysis, and two years of progressively responsible administrative, professional, investigative, or technical experience with statistical analysis, research design, data collection, combining and analyzingquantitative and qualitative data sets,and refining analysis to both policy audiences and practitioners. The ideal candidate will possess a Master's degree in a qualifying field and have experiencecollecting and analyzing data across different data systems and working collaboratively with justice system practitioners and policy leaders across various justice system agencies. Additionally, the ideal candidate will be skilled in SQL, MS Excel and Access, STATA/SPSS/SAS/R, as well as data visualization tools to make data compelling and actionable. Graduate research students are encouraged to apply. Selection Process Qualified candidates are invited to apply online at: www.sbcounty.gov/jobs or submit a detailed resume and cover letter to: ExecRecruit@hr.sbcounty.gov. If applying via resume, be sure to address the supplemental questions in your application materials. The most highly qualified candidates will be referred to the appointing authority for further consideration. For additional information contact: Silvia Zayas, Sr. Human Resources Analyst SZayas@hr.sbcounty.gov Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Information Services Department is looking for motivated Programmer Analysts to support and maintain its PeopleSoft 9.2 HCM system. Programmer Analysts III are experts in systems analysis, automated systems design, database design, and applications programming.This position provides direct support to the county's Human Resources, Payroll, Time and Labor, Benefits, and Benefits Administration PeopleSoft systems. Current vacancies exist in the Information Services Department. The list established from this recruitment will be used to fill current and future vacancies as they occur. About the Information Services Department The Information Services Department delivers leading edge technologies to county departments which includes mobile applications, cloud computing, .Net solutions, Geographic Information Systems, Enterprise Content management, analytics, and PeopleSoft Human Resource Management Systems. San Bernardino County is the largest employer in the Inland Empire with over 22,000 employees and is fiscally secure with $4.8 billion annual budget. *Official Title: Programmer Analyst III. For more detailed information,refer to the Programmer Analyst III job description. CONDITIONS OF EMPLOYMENT Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Background: Applicants must successfully pass a background check prior to appointment. Minimum Requirements Education: Thirty (30) semester (45 quarter) units of completed college level courses in programming, computer science, or software engineering. A list of coursework must be submitted with the application. ---AND--- Experience: Four (4) years of work experience in a production environment, within the past five (5) years, performing systems analysis and project planning for the purpose of developing business applications. Must include one (1) year working as a project leader for large-scale projects. Experience must include the use of a systems development methodology. Qualifying experience must have been using the following primary development languages and frameworks: Application Designer SQR PeopleCode Application Engine SQL Note: One (1) additional year of qualifying work experiencemay substitute for thirty (30) semester (45 quarter) units of the education requirement. Desired Qualifications The ideal candidate will possess the following: Strong understanding of all aspects of enterprise software development; integrated Windows, Web, database, and reporting skills. Experience with COBOL, Application Packages, Component Interface, Fluid Development, HTML5, and CSS. Bachelor's or Advanced degree in Computer Science, Information Technology or Software Engineering. Strong time management and multitasking skills. Ability to handle changes in business requirements and set priorities across multiple projects. Good communication skills, ability to manage project tasks independently, and communicate with clients. Ability to formulate advanced SQL Queries. Selection Process There will be a competitive evaluation of qualificationsbased on the information provided in your Application and the SupplementalQuestionnaire; resumes will not be reviewed.The most highlyqualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimumrequirements as it will be used to competitively evaluate your qualifications. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. Click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 2/28/2020 5:00 PM Pacific
Feb 18, 2020
Full Time
The Job The Information Services Department is looking for motivated Programmer Analysts to support and maintain its PeopleSoft 9.2 HCM system. Programmer Analysts III are experts in systems analysis, automated systems design, database design, and applications programming.This position provides direct support to the county's Human Resources, Payroll, Time and Labor, Benefits, and Benefits Administration PeopleSoft systems. Current vacancies exist in the Information Services Department. The list established from this recruitment will be used to fill current and future vacancies as they occur. About the Information Services Department The Information Services Department delivers leading edge technologies to county departments which includes mobile applications, cloud computing, .Net solutions, Geographic Information Systems, Enterprise Content management, analytics, and PeopleSoft Human Resource Management Systems. San Bernardino County is the largest employer in the Inland Empire with over 22,000 employees and is fiscally secure with $4.8 billion annual budget. *Official Title: Programmer Analyst III. For more detailed information,refer to the Programmer Analyst III job description. CONDITIONS OF EMPLOYMENT Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Background: Applicants must successfully pass a background check prior to appointment. Minimum Requirements Education: Thirty (30) semester (45 quarter) units of completed college level courses in programming, computer science, or software engineering. A list of coursework must be submitted with the application. ---AND--- Experience: Four (4) years of work experience in a production environment, within the past five (5) years, performing systems analysis and project planning for the purpose of developing business applications. Must include one (1) year working as a project leader for large-scale projects. Experience must include the use of a systems development methodology. Qualifying experience must have been using the following primary development languages and frameworks: Application Designer SQR PeopleCode Application Engine SQL Note: One (1) additional year of qualifying work experiencemay substitute for thirty (30) semester (45 quarter) units of the education requirement. Desired Qualifications The ideal candidate will possess the following: Strong understanding of all aspects of enterprise software development; integrated Windows, Web, database, and reporting skills. Experience with COBOL, Application Packages, Component Interface, Fluid Development, HTML5, and CSS. Bachelor's or Advanced degree in Computer Science, Information Technology or Software Engineering. Strong time management and multitasking skills. Ability to handle changes in business requirements and set priorities across multiple projects. Good communication skills, ability to manage project tasks independently, and communicate with clients. Ability to formulate advanced SQL Queries. Selection Process There will be a competitive evaluation of qualificationsbased on the information provided in your Application and the SupplementalQuestionnaire; resumes will not be reviewed.The most highlyqualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimumrequirements as it will be used to competitively evaluate your qualifications. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. Click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 2/28/2020 5:00 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Join ARMC! Be A Part of an Epic Implementation! Apply by January 17th for Priority Review! Expected SalaryIncrease July 2020: Up to $150,030. Arrowhead Regional Medical Center (ARMC) is recruiting for an Epic Systems Administrator. This single position class is characterized by their responsibility for planning, designing, developing, executing and supporting Epic Systems Corp (Epic) Electronic Health Record (EHR) and healthcare ecosystem for the County of San Bernardino. The Administrator will assess the impact of emerging technologies, providing solutions, managing all department, staff, and financial resources to meet business needs and security requirements. The Epic Systems Administrator will lead three Epic Systems Managers and supporting project managers and analysts through an Epic utility implementation for Epic Enterprise Suite implementation of all Clinical, Revenue Cycle and associated Technology systems across all inpatient, outpatient and revenue cycle departments. This position willoversee a large team of Epic Systems Analysts, Epic Principal Trainers,Epic Systems Supervisor/Project Managers and the Epic Systems Manager. For more detailed information, refer to the Epic SystemsAdministrator job description. Applications arealso being accepted for: Epic Systems Analyst II (must be Epic Certified) Epic Principal Trainer (must be certified within 6 months) Epic Systems Supervisor/Project Manager (must be certified within 6 months) Epic Systems Manager Separate applications are required for each level. Conditions of Employment Background: Applicants selected for these positions must pass a background investigation and verification of employment history and education. Travel: May travel by airplane to Wisconsin for trainingfor up to eight (8) weeksat a time beginning May 2020.Travel expenses will be paid forby theCounty of San Bernardino.In addition, incumbents must be willing to travel throughout the County. License: A valid California Class C driver license and proof of automobile liability insurance is required at time of hire. Commitment: Incumbents must be willing to commit to this project team during the implementation of the Epicsystem which is expected to last 2 years. Minimum Requirements Education: Bachelor's Degree in information technology, healthcare administration or technology, business administration or a closely related field. Experience: Three(3)years of experience managingan IT Division supporting enterprise systems within a large healthcare organization providing multiple services. Desired Qualifications The ideal candidate will have received certification for multiple Epic modulesfrom Epic Systems Corp (EPIC) and has lead a team through a healthcare implementation. Experience in an acute care hospital is highly desired. Note:Acute Care is a level of health care in which a patient is treated for a brief but severe episode of illness, for conditions that are the result of disease or trauma, and during recovery from surgery. Selection Process There will be a competitive evaluation of qualificationsbased on the information provided in your Application and the SupplementalQuestionnaire.The most highlyqualified candidates, based on the evaluation results, will be referred for an interview. Be sure to includein your applicationand supplemental questions your experience in meeting the minimumrequirements. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire. Priority review of applications willbegin January 17, 2020 . Interested candidates are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time:
Feb 18, 2020
Full Time
The Job Join ARMC! Be A Part of an Epic Implementation! Apply by January 17th for Priority Review! Expected SalaryIncrease July 2020: Up to $150,030. Arrowhead Regional Medical Center (ARMC) is recruiting for an Epic Systems Administrator. This single position class is characterized by their responsibility for planning, designing, developing, executing and supporting Epic Systems Corp (Epic) Electronic Health Record (EHR) and healthcare ecosystem for the County of San Bernardino. The Administrator will assess the impact of emerging technologies, providing solutions, managing all department, staff, and financial resources to meet business needs and security requirements. The Epic Systems Administrator will lead three Epic Systems Managers and supporting project managers and analysts through an Epic utility implementation for Epic Enterprise Suite implementation of all Clinical, Revenue Cycle and associated Technology systems across all inpatient, outpatient and revenue cycle departments. This position willoversee a large team of Epic Systems Analysts, Epic Principal Trainers,Epic Systems Supervisor/Project Managers and the Epic Systems Manager. For more detailed information, refer to the Epic SystemsAdministrator job description. Applications arealso being accepted for: Epic Systems Analyst II (must be Epic Certified) Epic Principal Trainer (must be certified within 6 months) Epic Systems Supervisor/Project Manager (must be certified within 6 months) Epic Systems Manager Separate applications are required for each level. Conditions of Employment Background: Applicants selected for these positions must pass a background investigation and verification of employment history and education. Travel: May travel by airplane to Wisconsin for trainingfor up to eight (8) weeksat a time beginning May 2020.Travel expenses will be paid forby theCounty of San Bernardino.In addition, incumbents must be willing to travel throughout the County. License: A valid California Class C driver license and proof of automobile liability insurance is required at time of hire. Commitment: Incumbents must be willing to commit to this project team during the implementation of the Epicsystem which is expected to last 2 years. Minimum Requirements Education: Bachelor's Degree in information technology, healthcare administration or technology, business administration or a closely related field. Experience: Three(3)years of experience managingan IT Division supporting enterprise systems within a large healthcare organization providing multiple services. Desired Qualifications The ideal candidate will have received certification for multiple Epic modulesfrom Epic Systems Corp (EPIC) and has lead a team through a healthcare implementation. Experience in an acute care hospital is highly desired. Note:Acute Care is a level of health care in which a patient is treated for a brief but severe episode of illness, for conditions that are the result of disease or trauma, and during recovery from surgery. Selection Process There will be a competitive evaluation of qualificationsbased on the information provided in your Application and the SupplementalQuestionnaire.The most highlyqualified candidates, based on the evaluation results, will be referred for an interview. Be sure to includein your applicationand supplemental questions your experience in meeting the minimumrequirements. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire. Priority review of applications willbegin January 17, 2020 . Interested candidates are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time:
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Join Arrowhead! Be A Part of an Epic Implementation! Receive Bonuses! Multiple vacancies exist so apply today! Expected SalaryIncrease July 2021: Up to $109,720 Arrowhead Regional Medical Center (ARMC) is looking for an experienced certified Epic Analyst/Builder to jointheir amazingteam for the journey to a new, world-class Electronic Health Record (EHR), Epic Systems Corp. (Epic). EpicSystems Analyst II is the journey level of the new Epic Systems Analyst series. This position performs the moderately complex systems analysis and applications programming, and are a resource for implementing technical solutions to meet customer business needs and function in a support role on major new development project teams. Epic Systems Analyst II will be assigned to the following modules: EpicCare Inpatient ClinDoc Analyst EpicCare Stork Analyst (Labor & Delivery) EpicCare Orders Analyst EpicCare ASAP Analyst (Emergency Department) EpicCare Optime/Anesthesia Analyst (Perioperative and Anesthesia Services) EpicCare Willow Analyst (Inpatient Pharmacy) EpicCare Radiant Analyst (Radiology Information System) EpicCare Cupid Analyst (Cardiology Information System) EpicCare Beaker & Anatomic Pathology Analyst (Lab abd AP System) EpicCare Ambulatory Analyst Epic Beacon Analyst Epic Cadence Analyst Epic Grand Central Analyst Epic Resolute Hospital Billing Analyst Epic Resolute Hospital Billing Claims and Remittance Analyst Epic Resolute Professional Billing Analyst Epic Resolute Professional Billing Claims and Remittance Analyst Epic Healthy Planet Analyst Epic Business Intelligence Developer-Revenue Cycle Epic Business Intelligence Developer-Clinical Epic MyChart Analyst Epic HIM-ROI Analyst Epic Security Coordinator Integration Developer For more detailed information, refer to the Epic Systems Analyst II job description. Applications arealso being accepted for: Epic Principal Trainer (certification must be obtained within 6 months) Epic System Supervisor/Project Manager Epic Systems Manager Epic System Administrator Separate applications are required for each level. Click the appropriate link to review the job descriptions for each level. Conditions of Employment Background: Applicants selected for these positions must pass a background investigation and verification of employment history and education. Travel: Must be able to travel by airplane to Wisconsin for trainingfor up to eight (8) weeks OR on an as neededbasis foradditional trainingbeginning in May 2020 .Travel expenses will be paid forby theCounty of San Bernardino.In addition, incumbents must be willing to travel throughout the County. License: A valid California Class C driver license and proof of automobile liability insurance is required at time of hire. Certification: Must havevalid Epic Certification. Commitment: Incumbents must be willing to commit to this project team during the implementation of this system which is expected to last 2 years. Cash bonuses will be given to incumbents reaching milestones of this important implementation. Minimum Requirements Must meet all of the following: Certification : Must have current Epic Certification in one or more modules obtained through Epic Systems Corporation. Education: Thirty (30) semester (45 qtr) units in information technology, business administration or a closely related field (Bachelor's degree preferred). Experience: Must meet one of the following options in addition to having the required Epic Certification: Option 1 : 1 year as an Epic System Analyst I with ARMC. Option 2: 1 year of experience on an Epic implementation team OR 1 year providing user support with Epic. Substitution : One (1) additional year of experience in either option may substitute forthe required education. There is no substitution for the required Certification . Desired Qualifications The ideal candidate has been part of an implementation team in an acute care or ambulatory setting. The incumbent will have anunderstanding ofimplementing healthcare IT systems and have excellent customer service, be self-motivated and can identify and resolve issues. Selection Process There will be a competitive evaluation of qualificationsbased on the information provided in your Application and the SupplementalQuestionnaire.The most highlyqualified candidates, based on the evaluation results, will be referred for an interview. Be sure to includein your applicationand supplemental questions your experience in meeting the minimumrequirements. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire. Priority review of applications willbegin January 17, 2020 . Interested candidates are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time:
Feb 18, 2020
Full Time
The Job Join Arrowhead! Be A Part of an Epic Implementation! Receive Bonuses! Multiple vacancies exist so apply today! Expected SalaryIncrease July 2021: Up to $109,720 Arrowhead Regional Medical Center (ARMC) is looking for an experienced certified Epic Analyst/Builder to jointheir amazingteam for the journey to a new, world-class Electronic Health Record (EHR), Epic Systems Corp. (Epic). EpicSystems Analyst II is the journey level of the new Epic Systems Analyst series. This position performs the moderately complex systems analysis and applications programming, and are a resource for implementing technical solutions to meet customer business needs and function in a support role on major new development project teams. Epic Systems Analyst II will be assigned to the following modules: EpicCare Inpatient ClinDoc Analyst EpicCare Stork Analyst (Labor & Delivery) EpicCare Orders Analyst EpicCare ASAP Analyst (Emergency Department) EpicCare Optime/Anesthesia Analyst (Perioperative and Anesthesia Services) EpicCare Willow Analyst (Inpatient Pharmacy) EpicCare Radiant Analyst (Radiology Information System) EpicCare Cupid Analyst (Cardiology Information System) EpicCare Beaker & Anatomic Pathology Analyst (Lab abd AP System) EpicCare Ambulatory Analyst Epic Beacon Analyst Epic Cadence Analyst Epic Grand Central Analyst Epic Resolute Hospital Billing Analyst Epic Resolute Hospital Billing Claims and Remittance Analyst Epic Resolute Professional Billing Analyst Epic Resolute Professional Billing Claims and Remittance Analyst Epic Healthy Planet Analyst Epic Business Intelligence Developer-Revenue Cycle Epic Business Intelligence Developer-Clinical Epic MyChart Analyst Epic HIM-ROI Analyst Epic Security Coordinator Integration Developer For more detailed information, refer to the Epic Systems Analyst II job description. Applications arealso being accepted for: Epic Principal Trainer (certification must be obtained within 6 months) Epic System Supervisor/Project Manager Epic Systems Manager Epic System Administrator Separate applications are required for each level. Click the appropriate link to review the job descriptions for each level. Conditions of Employment Background: Applicants selected for these positions must pass a background investigation and verification of employment history and education. Travel: Must be able to travel by airplane to Wisconsin for trainingfor up to eight (8) weeks OR on an as neededbasis foradditional trainingbeginning in May 2020 .Travel expenses will be paid forby theCounty of San Bernardino.In addition, incumbents must be willing to travel throughout the County. License: A valid California Class C driver license and proof of automobile liability insurance is required at time of hire. Certification: Must havevalid Epic Certification. Commitment: Incumbents must be willing to commit to this project team during the implementation of this system which is expected to last 2 years. Cash bonuses will be given to incumbents reaching milestones of this important implementation. Minimum Requirements Must meet all of the following: Certification : Must have current Epic Certification in one or more modules obtained through Epic Systems Corporation. Education: Thirty (30) semester (45 qtr) units in information technology, business administration or a closely related field (Bachelor's degree preferred). Experience: Must meet one of the following options in addition to having the required Epic Certification: Option 1 : 1 year as an Epic System Analyst I with ARMC. Option 2: 1 year of experience on an Epic implementation team OR 1 year providing user support with Epic. Substitution : One (1) additional year of experience in either option may substitute forthe required education. There is no substitution for the required Certification . Desired Qualifications The ideal candidate has been part of an implementation team in an acute care or ambulatory setting. The incumbent will have anunderstanding ofimplementing healthcare IT systems and have excellent customer service, be self-motivated and can identify and resolve issues. Selection Process There will be a competitive evaluation of qualificationsbased on the information provided in your Application and the SupplementalQuestionnaire.The most highlyqualified candidates, based on the evaluation results, will be referred for an interview. Be sure to includein your applicationand supplemental questions your experience in meeting the minimumrequirements. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire. Priority review of applications willbegin January 17, 2020 . Interested candidates are encouraged to apply as soon as possible as this recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time:
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job FUTURE SALARY INCREASES* 2.5% Effective July 18, 2020 2.5% Effective July 31, 2021 3.0% Effective July 30, 2022 *Salary increases contingent upon assessed values for prior fiscal year. The County is accepting applications for Automated Systems Technicians, who maintain desktop PCs, local/wide area networks, and a variety of hardware and software. Typical duties include installing, maintaining, configuring, and replacing desktop PCs, servers, switches, routers, printers, software, and user accounts. For more detailed information, view the Automated Systems Technician job description. The eligible list maybe used to fill vacancies with the County SpecialDistricts, Fire Department and ConFire JPA. The County Fire Department and Special Districts Department are separate entities from the County of San Bernardino, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for County Fire and Special Districts Automated Systems Technician is $20.76 - $28.62 hourly (26);click here for a summary of benefits. CONDITIONS OF EMPLOYMENT Shift: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays and in support of 24-hour facilities, as needed. Indicate availability on application. Background Check: Incumbents must pass a background investigation, including fingerprinting and polygraph for some positions, prior to appointment. Minimum Requirements Experience : Twelve (12) months of full-time equivalent experience in a customer service environment providing IT technical support for computerized systems. Experience must be within the last three (3) years. AND Applicants must meet one of the following options: Option 1 Education : Fifteen (15) semester or twenty-three (23) quarter units of completed post-high school level coursework in information technology, computer sciences or closely related field. OR Option 2 Certification : Comp TIA: A+, Network +, Security +,MCSE, CCNA or comparable certificate may substitute for the required education. Substitution: One (1) additional year of qualifying experience may substitute for the required education or certification OR a bachelor's degree ininformation technology, computer sciences or closely related field may substitute for the twelve (12) months of qualifying experience. Desired Qualifications Ideal candidates will have thefollowing qualities: Excellent customer service and communication skills Advanced technical skills with PC's, smart devices and printers Technical experience with MS Office 2016; Windows 10; physical and wireless networked systems For the Probation Department, the ideal candidate will have experience working in a locked facility ordetention center,have experience with Mobile Data Computers (MDC's), and a working knowledge and experience with law enforcement information and support systems such as Computer Aided Dispatch (CAD), California Law Enforcement Telecommunications System (CLETS), and Caseload Explorer Case Management System (CE). For the Human Services- Information Technology Services Department, the ideal candidate will have the following qualities: Experience optimizing the most common web browsers with familiarity in troubleshooting security and viewing configuration settings. Selection Process There will be a proctored online assessment of knowledgeand skills, tobeadministered in April ,which may consist of the following areas: Computer Concepts Networking Concepts Interpersonal Skills Approximately one (1) week prior to the proctored test session, candidates will be notified of the test time and location. Applicants scheduled for the examination will be required to show photo identification or equivalent. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00pm,February 28, 2020 . Resumes will not be accepted in lieu of the application and supplemental questionnaire. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete your application and consider applying before the posted deadline date. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted , you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 2/28/2020 5:00 PM Pacific
Feb 18, 2020
Full Time
The Job FUTURE SALARY INCREASES* 2.5% Effective July 18, 2020 2.5% Effective July 31, 2021 3.0% Effective July 30, 2022 *Salary increases contingent upon assessed values for prior fiscal year. The County is accepting applications for Automated Systems Technicians, who maintain desktop PCs, local/wide area networks, and a variety of hardware and software. Typical duties include installing, maintaining, configuring, and replacing desktop PCs, servers, switches, routers, printers, software, and user accounts. For more detailed information, view the Automated Systems Technician job description. The eligible list maybe used to fill vacancies with the County SpecialDistricts, Fire Department and ConFire JPA. The County Fire Department and Special Districts Department are separate entities from the County of San Bernardino, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for County Fire and Special Districts Automated Systems Technician is $20.76 - $28.62 hourly (26);click here for a summary of benefits. CONDITIONS OF EMPLOYMENT Shift: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays and in support of 24-hour facilities, as needed. Indicate availability on application. Background Check: Incumbents must pass a background investigation, including fingerprinting and polygraph for some positions, prior to appointment. Minimum Requirements Experience : Twelve (12) months of full-time equivalent experience in a customer service environment providing IT technical support for computerized systems. Experience must be within the last three (3) years. AND Applicants must meet one of the following options: Option 1 Education : Fifteen (15) semester or twenty-three (23) quarter units of completed post-high school level coursework in information technology, computer sciences or closely related field. OR Option 2 Certification : Comp TIA: A+, Network +, Security +,MCSE, CCNA or comparable certificate may substitute for the required education. Substitution: One (1) additional year of qualifying experience may substitute for the required education or certification OR a bachelor's degree ininformation technology, computer sciences or closely related field may substitute for the twelve (12) months of qualifying experience. Desired Qualifications Ideal candidates will have thefollowing qualities: Excellent customer service and communication skills Advanced technical skills with PC's, smart devices and printers Technical experience with MS Office 2016; Windows 10; physical and wireless networked systems For the Probation Department, the ideal candidate will have experience working in a locked facility ordetention center,have experience with Mobile Data Computers (MDC's), and a working knowledge and experience with law enforcement information and support systems such as Computer Aided Dispatch (CAD), California Law Enforcement Telecommunications System (CLETS), and Caseload Explorer Case Management System (CE). For the Human Services- Information Technology Services Department, the ideal candidate will have the following qualities: Experience optimizing the most common web browsers with familiarity in troubleshooting security and viewing configuration settings. Selection Process There will be a proctored online assessment of knowledgeand skills, tobeadministered in April ,which may consist of the following areas: Computer Concepts Networking Concepts Interpersonal Skills Approximately one (1) week prior to the proctored test session, candidates will be notified of the test time and location. Applicants scheduled for the examination will be required to show photo identification or equivalent. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00pm,February 28, 2020 . Resumes will not be accepted in lieu of the application and supplemental questionnaire. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete your application and consider applying before the posted deadline date. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted , you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 2/28/2020 5:00 PM Pacific
Description: Position Summary Under general supervision of the Associate Director, the EISC Learning Spaces Coordinator provides technical, operational, and scheduling support to conference rooms, collaborative spaces, and digital signage in the Engineering and Interdisciplinary Sciences (EISC) Complex. As a member of the ITS Learning Spaces group, this position also assists with the construction, maintenance and support of classroom technology systems. Incumbent also assists with day-to-day operations of ITS's equipment loan service. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. For more information regarding the Instructional Technology Services Department, click here: https://its.sdsu.edu/ This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Preferred Qualifications and Specialized Skills • Two or more years of experience providing academic technology support in a higher education setting. • Knowledge web conferencing tools and technology such as Zoom, WebEx, Skype for Business, Google Hangouts. • Knowledge of wireless technologies configuration and troubleshooting. • Knowledge of digital display technology and configuration i.e. signage and information kiosk. • Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. • Ability to work effectively with faculty, staff, and administrators. • Ability to communicate clearly, both orally and in writing. • Ability to analyze situations accurately and take appropriate action. Classroom Technologies • Knowledge of analog and digital technologies and the ability to appropriately apply them in the installation, troubleshooting and maintenance of conference room and smart classroom systems. • Knowledge of and experience with a broad range of computer hardware and software products, including both Mac and Windows operating systems and the Microsoft Office suite. • Ability to configure and interconnect conference room and smart classroom equipment and systems. • Ability to operate, maintain and troubleshoot conference room and smart classroom equipment, software and systems. • Ability to diagnose equipment and/or system malfunctions and perform corrective action. • Ability to train college facilitators, and ITS student assistants on smart classroom system installation, troubleshooting and maintenance. Training and User Support • Ability to apply consultative skills to assess user needs and provide appropriate support. Compensation and Benefits Starting salary upon appointment not expected to exceed $4,444 per month. CSU Classification Salary Range: $4,372 - $10,792 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 26, 2020. To receive full consideration, apply by February 25, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
Feb 18, 2020
Full Time
Description: Position Summary Under general supervision of the Associate Director, the EISC Learning Spaces Coordinator provides technical, operational, and scheduling support to conference rooms, collaborative spaces, and digital signage in the Engineering and Interdisciplinary Sciences (EISC) Complex. As a member of the ITS Learning Spaces group, this position also assists with the construction, maintenance and support of classroom technology systems. Incumbent also assists with day-to-day operations of ITS's equipment loan service. The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. For more information regarding the Instructional Technology Services Department, click here: https://its.sdsu.edu/ This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Preferred Qualifications and Specialized Skills • Two or more years of experience providing academic technology support in a higher education setting. • Knowledge web conferencing tools and technology such as Zoom, WebEx, Skype for Business, Google Hangouts. • Knowledge of wireless technologies configuration and troubleshooting. • Knowledge of digital display technology and configuration i.e. signage and information kiosk. • Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. • Ability to work effectively with faculty, staff, and administrators. • Ability to communicate clearly, both orally and in writing. • Ability to analyze situations accurately and take appropriate action. Classroom Technologies • Knowledge of analog and digital technologies and the ability to appropriately apply them in the installation, troubleshooting and maintenance of conference room and smart classroom systems. • Knowledge of and experience with a broad range of computer hardware and software products, including both Mac and Windows operating systems and the Microsoft Office suite. • Ability to configure and interconnect conference room and smart classroom equipment and systems. • Ability to operate, maintain and troubleshoot conference room and smart classroom equipment, software and systems. • Ability to diagnose equipment and/or system malfunctions and perform corrective action. • Ability to train college facilitators, and ITS student assistants on smart classroom system installation, troubleshooting and maintenance. Training and User Support • Ability to apply consultative skills to assess user needs and provide appropriate support. Compensation and Benefits Starting salary upon appointment not expected to exceed $4,444 per month. CSU Classification Salary Range: $4,372 - $10,792 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 26, 2020. To receive full consideration, apply by February 25, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of HR Operations Programmer/Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. THIS POSITION IS LOCATED IN SACRAMENTO. Salary The salary range for this classification is $3,500 to $6,800 per month. Position Information The California State University, Office of the Chancellor, is seeking a HR Operations Programmer/Analyst to support a broad range of computer operations projects and tasks including programming, data processing, operations maintenance and web application development. This position will have access to confidential employment/payroll data as well as information pertaining to collective bargaining. Detailed information is provided under Section IV. THIS POSITION IS LOCATED IN SACRAMENTO. Responsibilities Under the general direction of the Senior Data Operations and Payroll Systems Manager, the HR Operations Programmer/Analyst will perform duties as follows: OPERATIONS/APPLICATIONS MAINTENANCE AND SUPPORT - 25% -Responsible for updating and maintaining CSU payroll related applications; e.g. Production Menu, Pay Scales Entry and Salary Schedule update process. -Develop new applications as needed. WEB APPLICATION DEVELOPMENT AND SUPPORT - 25% -Responsible for redesign and maintenance of the CIRS website/User Manual. -Responsible for maintaining and updating the CIRS Data Element Dictionary, and other manuals as needed using appropriate technical (e.g., Robohelp) software. -Ensure that web projects and pages are ADA compliant and follow approved CSU, Chancellor's Office formatting standards and guidelines. -Provide technical advice to Human Resources Management on web pages. PROGRAMMING AND DATA PROCESSING - 20% -Assist in reviewing production jobs and reports to ensure the jobs run properly and contain no errors. -Responsible for production verification tasks; checking mainframe production files for errors, running reports and transferring union and outside vendor files. -Responsible for supporting system wide salary implementations by reviewing union salary proposals to ensure employee pay can be successfully processed by the State Controller's Office Payroll System and assisting in the programming/analysis of the implementation as needed. Incumbent is part of the Human Resources Management (HRM) team that supports labor relations during negotiations. OPERATIONS DOCUMENTATION, SYSTEMS SECURITY AND EMPLOYMENT DATA DISSEMINATION - 15% -Ensure that procedures in the department are documented in accordance with departmental procedures protocol. Documents new procedures or update existing departmental processes and procedures. -Responsible for the update and maintenance of the Payroll Information Management System (PIMS) Transaction Statistics, campus agency code reports, and related payroll resources pages as needed, -Compile, maintain and disseminate confidential employment and salary data within HRM for the purpose of supporting union negotiations. Participate in HRM/Labor meetings, for HRM use in analyzing data requests in response to negotiations. -Responsible for supporting system wide salary implementations; part of HRM team that interprets salary union contract language for payroll system impacts, reviews salary related technical letters for accuracy and works with campuses to ensure salary programs are processed accurately. PROVIDE CIRS SUPPORT - 10% -Provides system wide support to resolve inquiries and report requests, typically initiated through the CIRS hotline or through labor relations data requests as part of union negotiations. -Responsible for administering the annual CIRS security certification. -Responsible for processing and maintaining CIRS user access. -Responsible for the monthly billing process (process files and monitor system rate changes). IN-HOUSE TECHNICAL SUPPORT - 5% -Provide assistance and support for hardware used by the Data Operations unit -Work with the Chancellor's Office IT support as needed to support the Data Operation's IT Infrastructure. -Serve as the department property coordinator for this satellite office. Maintain a list of CSU owned equipment and ID tags if appropriate (e.g., computers, copier, printer, etc.). Completes department inventory process on an annual basis. -Other duties and projects as assigned. Qualifications This position requires: -A Bachelor's degree or equivalent years of experience in a related field. A minimum of 1 - 2 years of computer programming experience. Experience in developing PC applications, web pages and data driven web based applications. -The ability to analyze data, comprehend and interpret appropriate computer language and program complete problems in the appropriate computer language. -Excellent organizational and project management skills. -Demonstrate proficient knowledge of standard office software, database applications, and possess the ability to develop skills necessary to effectively use new software applications. -Demonstrate initiative in troubleshooting, problem solving, and possession of critical thinking skills. -Work in a complex environment with multiple priorities. Must coordinate multiple tasks simultaneously and independently set priorities. -Ability to handle confidential data and information in responsible manner. PREFERRED EXPERIENCE -Higher education experience -JCL, MARK IV, COBOL, TSO, or FOCUS -Some HR experience Application Period Resumes will be accepted until February 28, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Feb 15, 2020
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of HR Operations Programmer/Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. THIS POSITION IS LOCATED IN SACRAMENTO. Salary The salary range for this classification is $3,500 to $6,800 per month. Position Information The California State University, Office of the Chancellor, is seeking a HR Operations Programmer/Analyst to support a broad range of computer operations projects and tasks including programming, data processing, operations maintenance and web application development. This position will have access to confidential employment/payroll data as well as information pertaining to collective bargaining. Detailed information is provided under Section IV. THIS POSITION IS LOCATED IN SACRAMENTO. Responsibilities Under the general direction of the Senior Data Operations and Payroll Systems Manager, the HR Operations Programmer/Analyst will perform duties as follows: OPERATIONS/APPLICATIONS MAINTENANCE AND SUPPORT - 25% -Responsible for updating and maintaining CSU payroll related applications; e.g. Production Menu, Pay Scales Entry and Salary Schedule update process. -Develop new applications as needed. WEB APPLICATION DEVELOPMENT AND SUPPORT - 25% -Responsible for redesign and maintenance of the CIRS website/User Manual. -Responsible for maintaining and updating the CIRS Data Element Dictionary, and other manuals as needed using appropriate technical (e.g., Robohelp) software. -Ensure that web projects and pages are ADA compliant and follow approved CSU, Chancellor's Office formatting standards and guidelines. -Provide technical advice to Human Resources Management on web pages. PROGRAMMING AND DATA PROCESSING - 20% -Assist in reviewing production jobs and reports to ensure the jobs run properly and contain no errors. -Responsible for production verification tasks; checking mainframe production files for errors, running reports and transferring union and outside vendor files. -Responsible for supporting system wide salary implementations by reviewing union salary proposals to ensure employee pay can be successfully processed by the State Controller's Office Payroll System and assisting in the programming/analysis of the implementation as needed. Incumbent is part of the Human Resources Management (HRM) team that supports labor relations during negotiations. OPERATIONS DOCUMENTATION, SYSTEMS SECURITY AND EMPLOYMENT DATA DISSEMINATION - 15% -Ensure that procedures in the department are documented in accordance with departmental procedures protocol. Documents new procedures or update existing departmental processes and procedures. -Responsible for the update and maintenance of the Payroll Information Management System (PIMS) Transaction Statistics, campus agency code reports, and related payroll resources pages as needed, -Compile, maintain and disseminate confidential employment and salary data within HRM for the purpose of supporting union negotiations. Participate in HRM/Labor meetings, for HRM use in analyzing data requests in response to negotiations. -Responsible for supporting system wide salary implementations; part of HRM team that interprets salary union contract language for payroll system impacts, reviews salary related technical letters for accuracy and works with campuses to ensure salary programs are processed accurately. PROVIDE CIRS SUPPORT - 10% -Provides system wide support to resolve inquiries and report requests, typically initiated through the CIRS hotline or through labor relations data requests as part of union negotiations. -Responsible for administering the annual CIRS security certification. -Responsible for processing and maintaining CIRS user access. -Responsible for the monthly billing process (process files and monitor system rate changes). IN-HOUSE TECHNICAL SUPPORT - 5% -Provide assistance and support for hardware used by the Data Operations unit -Work with the Chancellor's Office IT support as needed to support the Data Operation's IT Infrastructure. -Serve as the department property coordinator for this satellite office. Maintain a list of CSU owned equipment and ID tags if appropriate (e.g., computers, copier, printer, etc.). Completes department inventory process on an annual basis. -Other duties and projects as assigned. Qualifications This position requires: -A Bachelor's degree or equivalent years of experience in a related field. A minimum of 1 - 2 years of computer programming experience. Experience in developing PC applications, web pages and data driven web based applications. -The ability to analyze data, comprehend and interpret appropriate computer language and program complete problems in the appropriate computer language. -Excellent organizational and project management skills. -Demonstrate proficient knowledge of standard office software, database applications, and possess the ability to develop skills necessary to effectively use new software applications. -Demonstrate initiative in troubleshooting, problem solving, and possession of critical thinking skills. -Work in a complex environment with multiple priorities. Must coordinate multiple tasks simultaneously and independently set priorities. -Ability to handle confidential data and information in responsible manner. PREFERRED EXPERIENCE -Higher education experience -JCL, MARK IV, COBOL, TSO, or FOCUS -Some HR experience Application Period Resumes will be accepted until February 28, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology. Experience may substitute for education up to four (4) years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants Position Description: Austin Energy seeks an IT Systems Consultant for the Application Development & Integration workgroup. This position develops Java enterprise web applications and complex enterprise application integrations and is responsible for scoping, designing, coding, modifying, debugging, implementing, documenting and testing software applications and enterprise integration solutions. The position also requires working with project teams in support of development and implementation of application and integration projects including requirements gathering, translating business requirements into technical requirements, system design, troubleshooting, deployment, monitoring, and performance enhancements to maintain optimal health of local, development, test and production environments. The position will play a key role in the Application Development & Integration group responsible for contributing to the design and architecture of secure, scalable, and maintainable software. In addition, the position will estimate work effort, effectively prioritize tasks, and conduct design and code reviews to ensure team standards and best practices. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Gaps in employment must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. This position requires a criminal background investigation. Pay Range $36.96 - $48.97 Hours Monday through Friday, 8 a.m. to 5 p.m. (40 hour work week) Additional work hours may be required to support 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 03/08/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd, Austin, TX 78704 - (TLC) Preferred Qualifications Experience in design and development using Java EE concepts Programming experience using Java, Java EE based web applications ( JSP , Servlet, JPA , JMS , JAXB ), Design Patterns, MVC Frameworks, SOAP / REST Web Services, XSLT , XPath Experience implementing service-oriented architecture ( SOA ) and enterprise application integration ( EAI ) Experience developing, analyzing, troubleshooting, debugging, and optimizing middleware integration solutions Experience with EAI / SOA standards and best practices, and integration architecture options Experience with RDBMS and SQL language proficiency with Oracle's database platform Experience with systems development life cycle ( SDLC ) including requirements gathering, development, testing, and deployment Experience with Agile / Scrum SDLC development methodology processes Familiarity with IBM WebSphere Application Server, IBM DataPower and Tibco BusinessWorks Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Implement and integrate highly complex business systems including the design and architecture of system interfaces, configuration management, documentation, administration, monitoring, troubleshooting and maintain detailed plans for systems disaster recovery and testing 2. Plan and forecast budget needs for new hardware and software including the retirement of existing systems 3. Make independent decisions with significant impact for procurement of technical solutions in their focus area 4. Test, install and/or upgrade, and implement new software and/or hardware and releases 5. Develop and/or implement and ensure the compliance of IT policies, standards and procedures 6. Provide solution based cost analysis 7. Consult on projects or lead project management of enterprise storage, systems implementations and development 8. Assist project teams in planning, designing, evaluating, procuring and delivering software and/or hardware purchases ensuring specification compliance 9. Communicate and make presentations to the City's technical departmental representatives and department business managers 10. Research and analyze the technology market and vendor products to determine the strategy that best meet the IT business needs Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge, at an expert level, in storage, email systems, directory services, and/or virtual systems • Knowledge of application and operating systems • Knowledge of industry and department best practices, requirements and policies and procedures • Knowledge of system capacity planning • Skill in mentoring and monitoring daily work activities of others • Skill in selecting and using training/instructional methods and procedures • Skill in documenting and maintaining complex application and process or configuration information • Skill in installing and maintaining applications, operating systems, or equipment • Skill in providing day-to-day system/application administration in support in a variety of work environments • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Systems Consultant position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology. Experience may substitute for education up to four (4) years. Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications. Provide detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe how you meet the preferred qualifications listed for this position. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No Optional & Required Documents Required DocumentsOptional Documents
Feb 15, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology. Experience may substitute for education up to four (4) years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants Position Description: Austin Energy seeks an IT Systems Consultant for the Application Development & Integration workgroup. This position develops Java enterprise web applications and complex enterprise application integrations and is responsible for scoping, designing, coding, modifying, debugging, implementing, documenting and testing software applications and enterprise integration solutions. The position also requires working with project teams in support of development and implementation of application and integration projects including requirements gathering, translating business requirements into technical requirements, system design, troubleshooting, deployment, monitoring, and performance enhancements to maintain optimal health of local, development, test and production environments. The position will play a key role in the Application Development & Integration group responsible for contributing to the design and architecture of secure, scalable, and maintainable software. In addition, the position will estimate work effort, effectively prioritize tasks, and conduct design and code reviews to ensure team standards and best practices. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Gaps in employment must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. This position requires a criminal background investigation. Pay Range $36.96 - $48.97 Hours Monday through Friday, 8 a.m. to 5 p.m. (40 hour work week) Additional work hours may be required to support 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 03/08/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd, Austin, TX 78704 - (TLC) Preferred Qualifications Experience in design and development using Java EE concepts Programming experience using Java, Java EE based web applications ( JSP , Servlet, JPA , JMS , JAXB ), Design Patterns, MVC Frameworks, SOAP / REST Web Services, XSLT , XPath Experience implementing service-oriented architecture ( SOA ) and enterprise application integration ( EAI ) Experience developing, analyzing, troubleshooting, debugging, and optimizing middleware integration solutions Experience with EAI / SOA standards and best practices, and integration architecture options Experience with RDBMS and SQL language proficiency with Oracle's database platform Experience with systems development life cycle ( SDLC ) including requirements gathering, development, testing, and deployment Experience with Agile / Scrum SDLC development methodology processes Familiarity with IBM WebSphere Application Server, IBM DataPower and Tibco BusinessWorks Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Implement and integrate highly complex business systems including the design and architecture of system interfaces, configuration management, documentation, administration, monitoring, troubleshooting and maintain detailed plans for systems disaster recovery and testing 2. Plan and forecast budget needs for new hardware and software including the retirement of existing systems 3. Make independent decisions with significant impact for procurement of technical solutions in their focus area 4. Test, install and/or upgrade, and implement new software and/or hardware and releases 5. Develop and/or implement and ensure the compliance of IT policies, standards and procedures 6. Provide solution based cost analysis 7. Consult on projects or lead project management of enterprise storage, systems implementations and development 8. Assist project teams in planning, designing, evaluating, procuring and delivering software and/or hardware purchases ensuring specification compliance 9. Communicate and make presentations to the City's technical departmental representatives and department business managers 10. Research and analyze the technology market and vendor products to determine the strategy that best meet the IT business needs Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge, at an expert level, in storage, email systems, directory services, and/or virtual systems • Knowledge of application and operating systems • Knowledge of industry and department best practices, requirements and policies and procedures • Knowledge of system capacity planning • Skill in mentoring and monitoring daily work activities of others • Skill in selecting and using training/instructional methods and procedures • Skill in documenting and maintaining complex application and process or configuration information • Skill in installing and maintaining applications, operating systems, or equipment • Skill in providing day-to-day system/application administration in support in a variety of work environments • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Systems Consultant position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology. Experience may substitute for education up to four (4) years. Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications. Provide detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Please describe how you meet the preferred qualifications listed for this position. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No Optional & Required Documents Required DocumentsOptional Documents
Definition and Class Characteristics Nevada County in California seeks an individual to join our Information Systems Analyst team. Join this dynamic environment supporting business applications, data integration, Business Intelligence and Analytics for 50+ county entities. This position will primarily support Sheriff's office and other justice agencies as well as the County Library. The ideal candidate possesses a strong technical infrastructure foundation in addition to skills in project management, business analysis, requirements gathering, and software evaluation. Strong troubleshooting and discovery skills through self-guided research, Windows Server and IIS Administration, data integration, SharePoint administration, business intelligence reporting tools, are all highly desired technical skills. *--------------------------------------------------* Under general supervision, researches, recommends, designs, codes, tests, implements and maintains information systems for business processes; works closely with users and others in the analysis, development, implementation and use of applications; prepares and maintains program documentation and training materials; analyzes, creates and organizes information and applications for enterprise and public electronic distribution, and performs related work as required. This is the first working level in the professional IS Analyst series. Incumbents initially work under closer supervision on assignments of narrower scope and limited complexity. As experience and proficiency is gained, there is greater independence of action and increased scope and complexity of assignments. IS Analyst I is flexibly staffed with IS Analyst II, and incumbents normally advance to the higher level upon demonstration of the required proficiency and skills, and satisfying the experience requirements. Examples of Duties Essential: Works with users to define requirements; analyzes, and researches existing methods and applications, designs and implements solutions for clients Researches system and application code requirements Designs logical, database and physical specifications Researches and resolves production problems using debugging tools Tests, debugs, and upgrades applications for new and existing software releases Installs, adapts and integrates new software packages into existing systems Prepares test strategies for system and program quality assurance Creates, maintains and modifies user and system procedures and technical documentation Responds to user inquiries, assists users in software research and selection, and provides technical training (including developing materials and curricula) in the correct usage of applications Coordinates with other team members (database administrator, IS analysts, GIS analysts network administrator, users) to solve problems and support and coordinate implementation of client systems Maintains the integrity of program code for an assigned program or area. Develops and/or modifies applications and enterprise information for public eGovernment-related purposes. Supports users in assuring data integrity Monitors project schedules and work requests utilizing project management best practices, coordinate with customer department management and staff, report project status to management and prepare internal and external project reports Research and prepare technical and administrative reports, prepare written correspondence, review reports, research written documentation to resolve problems Important: May be assigned Geographic Information Systems duties Knowledge and Skills Required NOTE: The required level and scope of the following knowledge and skills relate to the level of the position and the areas of specialty Knowledge of: Basic principles and practices of business management, business office automation, and information technology Principles and techniques of various programming languages and scripting languages Principles and applications of client/server architecture; current knowledge of application server integration and Internet integration Testing, debugging and monitoring systems Systems and procedures for creating and modifying programs and user documentation Basic principles and practices of application systems and procedures analysis and design Structured analysis and programming Fundamental principles of Enterprise Architecture, ITIL, Project Management and other management methodologies Principles of information security and privacy Principles of business process management analysis and application development Principles and methodologies of training and presentation Principles and best practices of Internet and Intranet design and development Basic knowledge of Geographic Information Systems standards, spatial anlaysis and GIS datasets Skill in: Creating, modifying, testing and implementing application program code Troubleshooting and debugging programs Preparing and maintaining effective documentation Establishing and maintaining effective working relationships with those contacted in the course of work Communicating effectively verbally, graphically and in writing Demonstrating proficiency in the use of a variety of common applications software such as popular word processing, spreadsheet, Internet and database products Analyzing user functions to develop information applications Working closely with users to specify system requirements Assisting and training users Providing a high level of customer service Analyzing, designing and implementing various business functions Working effectively with peers, supervisors, subordinates and customers in a team environment Education and Experience Required A Bachelor's degree from an accredited college or university, preferably with course work in computer science, information technology, business administration or a related field; or two years of course work plus two years of experience comparable to Nevada County's classification of Information Systems Analyst Trainee. Closing Date/Time: 3/6/2020 5:00 PM Pacific
Feb 15, 2020
Full Time
Definition and Class Characteristics Nevada County in California seeks an individual to join our Information Systems Analyst team. Join this dynamic environment supporting business applications, data integration, Business Intelligence and Analytics for 50+ county entities. This position will primarily support Sheriff's office and other justice agencies as well as the County Library. The ideal candidate possesses a strong technical infrastructure foundation in addition to skills in project management, business analysis, requirements gathering, and software evaluation. Strong troubleshooting and discovery skills through self-guided research, Windows Server and IIS Administration, data integration, SharePoint administration, business intelligence reporting tools, are all highly desired technical skills. *--------------------------------------------------* Under general supervision, researches, recommends, designs, codes, tests, implements and maintains information systems for business processes; works closely with users and others in the analysis, development, implementation and use of applications; prepares and maintains program documentation and training materials; analyzes, creates and organizes information and applications for enterprise and public electronic distribution, and performs related work as required. This is the first working level in the professional IS Analyst series. Incumbents initially work under closer supervision on assignments of narrower scope and limited complexity. As experience and proficiency is gained, there is greater independence of action and increased scope and complexity of assignments. IS Analyst I is flexibly staffed with IS Analyst II, and incumbents normally advance to the higher level upon demonstration of the required proficiency and skills, and satisfying the experience requirements. Examples of Duties Essential: Works with users to define requirements; analyzes, and researches existing methods and applications, designs and implements solutions for clients Researches system and application code requirements Designs logical, database and physical specifications Researches and resolves production problems using debugging tools Tests, debugs, and upgrades applications for new and existing software releases Installs, adapts and integrates new software packages into existing systems Prepares test strategies for system and program quality assurance Creates, maintains and modifies user and system procedures and technical documentation Responds to user inquiries, assists users in software research and selection, and provides technical training (including developing materials and curricula) in the correct usage of applications Coordinates with other team members (database administrator, IS analysts, GIS analysts network administrator, users) to solve problems and support and coordinate implementation of client systems Maintains the integrity of program code for an assigned program or area. Develops and/or modifies applications and enterprise information for public eGovernment-related purposes. Supports users in assuring data integrity Monitors project schedules and work requests utilizing project management best practices, coordinate with customer department management and staff, report project status to management and prepare internal and external project reports Research and prepare technical and administrative reports, prepare written correspondence, review reports, research written documentation to resolve problems Important: May be assigned Geographic Information Systems duties Knowledge and Skills Required NOTE: The required level and scope of the following knowledge and skills relate to the level of the position and the areas of specialty Knowledge of: Basic principles and practices of business management, business office automation, and information technology Principles and techniques of various programming languages and scripting languages Principles and applications of client/server architecture; current knowledge of application server integration and Internet integration Testing, debugging and monitoring systems Systems and procedures for creating and modifying programs and user documentation Basic principles and practices of application systems and procedures analysis and design Structured analysis and programming Fundamental principles of Enterprise Architecture, ITIL, Project Management and other management methodologies Principles of information security and privacy Principles of business process management analysis and application development Principles and methodologies of training and presentation Principles and best practices of Internet and Intranet design and development Basic knowledge of Geographic Information Systems standards, spatial anlaysis and GIS datasets Skill in: Creating, modifying, testing and implementing application program code Troubleshooting and debugging programs Preparing and maintaining effective documentation Establishing and maintaining effective working relationships with those contacted in the course of work Communicating effectively verbally, graphically and in writing Demonstrating proficiency in the use of a variety of common applications software such as popular word processing, spreadsheet, Internet and database products Analyzing user functions to develop information applications Working closely with users to specify system requirements Assisting and training users Providing a high level of customer service Analyzing, designing and implementing various business functions Working effectively with peers, supervisors, subordinates and customers in a team environment Education and Experience Required A Bachelor's degree from an accredited college or university, preferably with course work in computer science, information technology, business administration or a related field; or two years of course work plus two years of experience comparable to Nevada County's classification of Information Systems Analyst Trainee. Closing Date/Time: 3/6/2020 5:00 PM Pacific
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a an IT Technician III Underfilling for an IT Technician IV position within the Client Services Section, of the Department of Administration's Enterprise Information Technology Services Division in Carson City. This position will start out working day shift hours from 7:15am to 4:00pm. The incumbent will work under the Help Desk Manager and provide support to all State agencies employees in the Client Services group. The Tech is tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible for building up and training Help Desk Tech's, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC's tablets mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Also, this position will be a shift technical lead in the Help Desk environment and will be expected to take additional classes for supervisory education to help incorporate into the lead role for Help Desk. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Help Desk user support. Statewide travel of 25% is possible within the State of Nevada; therefore, a driver's license is required. Help Desk provides 24x7x365 support, so candidate must be willing to work various shifts that include nights and weekends and Holidays. Candidate must have excellent verbal and written communication skills. Candidate should have experience working in a team environment and a Call Center. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/21/2020
Feb 15, 2020
Full Time
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a an IT Technician III Underfilling for an IT Technician IV position within the Client Services Section, of the Department of Administration's Enterprise Information Technology Services Division in Carson City. This position will start out working day shift hours from 7:15am to 4:00pm. The incumbent will work under the Help Desk Manager and provide support to all State agencies employees in the Client Services group. The Tech is tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible for building up and training Help Desk Tech's, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC's tablets mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Also, this position will be a shift technical lead in the Help Desk environment and will be expected to take additional classes for supervisory education to help incorporate into the lead role for Help Desk. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Help Desk user support. Statewide travel of 25% is possible within the State of Nevada; therefore, a driver's license is required. Help Desk provides 24x7x365 support, so candidate must be willing to work various shifts that include nights and weekends and Holidays. Candidate must have excellent verbal and written communication skills. Candidate should have experience working in a team environment and a Call Center. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/21/2020
Basic Function Directs overall activities associated with the daily operations and service delivery aspects of Metro′s Information Technology Services (ITS) Department. Example Of Duties Plans, directs, and coordinates the unit′s activities which operates and maintains the various delivery systems for voice, data, video, and other forms of electronic communications within the agency Directs and coordinates, through subordinate management and staff, the planning, design, engineering, implementation, installation, and maintenance of computer, network, and telecommunication systems; the administration of voice telephony systems; the operations of a Data and Network Operations Center; and the ITS Help Desk Develops and enforces policy and administrative procedures to govern the daily activities of assigned functional areas and resolution of technical issues; provides direction to subordinate staff on such matters Develops short- and long-range plans; establishes priorities, goals, and objectives for department and functional areas Develops studies and reports to evaluate productivity of functional areas and eliminate impediments to peak performance Plans and directs continuous technology and application systems support for Metro′s mission critical systems Develops and manages the preparation of the department's operating and capital budgets, monitoring and controlling expenditures, initiating procurements, approving payment of invoices, and developing financial and administrative studies and reports Directs and manages the preparation of requests for proposals; participates in proposal evaluation, vendor selection, and contract negotiation processes; monitors progress of consultant firms; and recommends payment for their services Enforces and participates in the department's information security, disaster recovery, and safety programs Coordinates and executes the business continuity and disaster recovery plan in the event of system or other catastrophic failure Reviews, approves, and delegates requests for IT related services Oversees the system compliance status of internal and external interfaces Ensures compliance with all applicable standards to ensure interoperability between different systems on the network Ensures adherence to all security measures required to protect the safety and integrity of all information contained within agency systems from attacks by internal and external forces Prepares monthly reports for Metro′s Board of Directors, Executive Committees, Service Sector Counsel Members, and Finance and Budget Committee Prepares and presents monthly status briefing for Metro′ s executive management and compiles monthly published reports for financial staff, the Federal Transit Administration (FTA), and Metro′s executive office Supervises, trains, and motivates assigned staff Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Management Information Systems, Business, Public Administration, Electrical Engineering, or a related field; Master's degree in a related field preferred Experience Five years of relevant management-level experience in information systems or telecommunications Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Project management experience for the construction of telecommunications rooms, technology infrastructure, radio towers/shelters or other related areas Experience managing projects in safety sensitive areas such as rail yards and right-of-ways, roof structures, and radio antenna towers Experience managing environmental systems including Uninterruptible Power Systems (UPS), Heating, Ventilation, and Air Conditioning (HVAC), and Fire and Life Safety (FLS) systems Knowledge: Theories, principles, and practices associated with information and communications technologies, including hardware, software, storage, and distribution systems Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Advanced capabilities of large-scale and real-time computer systems Systems development life cycle using information engineering techniques Project management techniques and tools Local Area Networks (LANs) and Wide Area Networks (WANs), including associated data communications technologies Telecommunications transmission and switching systems Wireless technologies, including fixed and mobile systems Modern management theory Skills: Planning, organizing, and directing an information technology department Managing large-scale projects from inception to culmination Determining strategies to achieve goals utilizing a project management approach Thinking critically Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of employees and outside representatives Promoting leadership in subordinate management staff Mediating and negotiating Abilities: Prepare comprehensive reports and correspondence Make verbal presentations supplemented by written materials Plan financial and staffing needs Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Supervise, train, coach, and motivate assigned staff Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (JD) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 28-FEB-20
Feb 15, 2020
Full Time
Basic Function Directs overall activities associated with the daily operations and service delivery aspects of Metro′s Information Technology Services (ITS) Department. Example Of Duties Plans, directs, and coordinates the unit′s activities which operates and maintains the various delivery systems for voice, data, video, and other forms of electronic communications within the agency Directs and coordinates, through subordinate management and staff, the planning, design, engineering, implementation, installation, and maintenance of computer, network, and telecommunication systems; the administration of voice telephony systems; the operations of a Data and Network Operations Center; and the ITS Help Desk Develops and enforces policy and administrative procedures to govern the daily activities of assigned functional areas and resolution of technical issues; provides direction to subordinate staff on such matters Develops short- and long-range plans; establishes priorities, goals, and objectives for department and functional areas Develops studies and reports to evaluate productivity of functional areas and eliminate impediments to peak performance Plans and directs continuous technology and application systems support for Metro′s mission critical systems Develops and manages the preparation of the department's operating and capital budgets, monitoring and controlling expenditures, initiating procurements, approving payment of invoices, and developing financial and administrative studies and reports Directs and manages the preparation of requests for proposals; participates in proposal evaluation, vendor selection, and contract negotiation processes; monitors progress of consultant firms; and recommends payment for their services Enforces and participates in the department's information security, disaster recovery, and safety programs Coordinates and executes the business continuity and disaster recovery plan in the event of system or other catastrophic failure Reviews, approves, and delegates requests for IT related services Oversees the system compliance status of internal and external interfaces Ensures compliance with all applicable standards to ensure interoperability between different systems on the network Ensures adherence to all security measures required to protect the safety and integrity of all information contained within agency systems from attacks by internal and external forces Prepares monthly reports for Metro′s Board of Directors, Executive Committees, Service Sector Counsel Members, and Finance and Budget Committee Prepares and presents monthly status briefing for Metro′ s executive management and compiles monthly published reports for financial staff, the Federal Transit Administration (FTA), and Metro′s executive office Supervises, trains, and motivates assigned staff Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Management Information Systems, Business, Public Administration, Electrical Engineering, or a related field; Master's degree in a related field preferred Experience Five years of relevant management-level experience in information systems or telecommunications Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Project management experience for the construction of telecommunications rooms, technology infrastructure, radio towers/shelters or other related areas Experience managing projects in safety sensitive areas such as rail yards and right-of-ways, roof structures, and radio antenna towers Experience managing environmental systems including Uninterruptible Power Systems (UPS), Heating, Ventilation, and Air Conditioning (HVAC), and Fire and Life Safety (FLS) systems Knowledge: Theories, principles, and practices associated with information and communications technologies, including hardware, software, storage, and distribution systems Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Advanced capabilities of large-scale and real-time computer systems Systems development life cycle using information engineering techniques Project management techniques and tools Local Area Networks (LANs) and Wide Area Networks (WANs), including associated data communications technologies Telecommunications transmission and switching systems Wireless technologies, including fixed and mobile systems Modern management theory Skills: Planning, organizing, and directing an information technology department Managing large-scale projects from inception to culmination Determining strategies to achieve goals utilizing a project management approach Thinking critically Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of employees and outside representatives Promoting leadership in subordinate management staff Mediating and negotiating Abilities: Prepare comprehensive reports and correspondence Make verbal presentations supplemented by written materials Plan financial and staffing needs Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Supervise, train, coach, and motivate assigned staff Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (JD) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 28-FEB-20
State of Nevada
Carson City, Nevada, United States
Announcement Number: 2002073063 STATE OF NEVADA LEGISLATIVE COUNSEL BUREAU INFORMATION TECHNOLOGY SERVICES UNIT Job Description The Development Services (DS) group is within the Information Technology Services (ITS) unit. We are a small, agile, full- stack software development team working with some of the latest Microsoft technologies to deliver solutions to both houses of the Nevada Legislature as well as the various divisions of the Legislative Counsel Bureau (LCB). We're looking for a full-stack developer who will be focusing on desktop development using these technologies: • .NET / C# • Microsoft SQL Server • Microsoft Office • Git The ideal candidate will be a motivated self-starter that will have relevant experience in the technologies listed above but, most importantly, the candidate will have the aptitude to adapt and learn the technology-set we work with. The candidate must be dependable, detail oriented, highly responsive and able to work independently on multiple projects and tasks. Pay grade and salary is dependent upon qualifications and experience. Experience in the following is a plus: • Enterprise-level desktop and server app development with Microsoft Windows operating systems • Service-oriented architecture • Automating document (MS Office or PDF) creation and delivery • Application and database prototyping and design • PowerShell scripting • Electron development • Reports development Our group is hard-working, forward thinking, and has a high-level of autonomy. We are constantly evaluating and implementing new and exciting technologies that allow us to provide the best possible solutions for our customers. Our developers utilize server-grade dual-monitor workstations, stand-up desks and software such as MSDN, ReSharper, Slack, Notion, BeyondCompare, Balsamiq and more. It is important that the candidate understands that the LCB works in a legislative cycle comprising 120 days of session that occurs every two years with the period in between being called the "interim". During the interim extended hours of overtime may be expected for preparation of the next session. During session, extended hours of overtime is expected and a flexible schedule is required to allow the LCB to provide high customer service to the Nevada Legislature. Benefits Benefits include a retirement plan, health and dental insurance, separate annual and sick leave and paid holidays after appropriate waiting periods. Legislative Counsel Bureau Nevada Legislature 401 S. CARSON STREET CARSON CITY, NEVADA 89701 POSITION: Application Developer Type/ Salary: Full-Time, Grade 36-38 ($53,598 - $87,320 DOE) Salary based on Employee/Employer paid retirement Location: Carson City, NV (on-site) Availability: Hiring now Submittal Deadline: Open until filled An explanation of the retirement options and information regarding state retirement benefits may be accessed at http://nvpers.org/. A description of the current health and dental benefits provided to all state employees is available at https://pebp.state.nv.us/plans/plan-documents/. Other optional benefits are also available, including a deferred compensation program. Minimum Qualifications • High school diploma or general education degree (GED) equivalent. • Associate or Bachelor's degree equivalent in computer science, information systems or related field OR a minimum 2 years of software or database development work experience. • Knowledge in .NET programming. • Able to provide extended hours of support during the legislative session and on-call support on a rotating basis. • Strong written and verbal communication skills. The Fine Print This job description provides a list of the range of duties performed by employees who hold this position. It does not list all of the duties of the job. To meet the needs of the Administrative Division, an employee in this position may be asked by supervisors to perform other duties in addition to or in lieu of those set forth herein. An employee in this position will be evaluated in part based on the performance of the tasks listed in this job description. The Administrative Division has the right to revise this job description at any time. The job description is not a contract for employment. Your application will be reviewed by a real human. Application Process The LCB invites interested applicants to fully familiarize themselves with the above outlined duties, abilities, and job functions. Applications will be accepted until the position is filled. All applications will be accepted on a first-come, first- served basis. Hiring may occur at any time during the recruitment process. Applicants selected for an interview will be administered a Skills Based Test as part of the interview process. Finalist may be subject to a background check. The LCB application is located at: http://www.leg.state.nv.us/App/CareerOpenings/A/. All applicants must submit an LCB Employment Application, a cover letter, and a current résumé. Email may be used to transmit your application, letter and résumé. Please utilize a Word or PDF format and send to kkruse@lcb.state.nv.us. Applications may be dropped off in person to Room 1140 of the Nevada Legislature or mailed to: Legislative Counsel Bureau Attn: Ken Kruse Information Technology Services 401 S. Carson Street Carson City, NV 89701-4747 For questions about the application process please contact Ken Kruse at 775-684-6966. NOTE: The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, national origin, sex, sexual orientation, gender identity or expression, age, political affiliation or disability. (Revised 2/14/2020) Closing Date/Time: Until recruitment needs are satisfied
Feb 15, 2020
Full Time
Announcement Number: 2002073063 STATE OF NEVADA LEGISLATIVE COUNSEL BUREAU INFORMATION TECHNOLOGY SERVICES UNIT Job Description The Development Services (DS) group is within the Information Technology Services (ITS) unit. We are a small, agile, full- stack software development team working with some of the latest Microsoft technologies to deliver solutions to both houses of the Nevada Legislature as well as the various divisions of the Legislative Counsel Bureau (LCB). We're looking for a full-stack developer who will be focusing on desktop development using these technologies: • .NET / C# • Microsoft SQL Server • Microsoft Office • Git The ideal candidate will be a motivated self-starter that will have relevant experience in the technologies listed above but, most importantly, the candidate will have the aptitude to adapt and learn the technology-set we work with. The candidate must be dependable, detail oriented, highly responsive and able to work independently on multiple projects and tasks. Pay grade and salary is dependent upon qualifications and experience. Experience in the following is a plus: • Enterprise-level desktop and server app development with Microsoft Windows operating systems • Service-oriented architecture • Automating document (MS Office or PDF) creation and delivery • Application and database prototyping and design • PowerShell scripting • Electron development • Reports development Our group is hard-working, forward thinking, and has a high-level of autonomy. We are constantly evaluating and implementing new and exciting technologies that allow us to provide the best possible solutions for our customers. Our developers utilize server-grade dual-monitor workstations, stand-up desks and software such as MSDN, ReSharper, Slack, Notion, BeyondCompare, Balsamiq and more. It is important that the candidate understands that the LCB works in a legislative cycle comprising 120 days of session that occurs every two years with the period in between being called the "interim". During the interim extended hours of overtime may be expected for preparation of the next session. During session, extended hours of overtime is expected and a flexible schedule is required to allow the LCB to provide high customer service to the Nevada Legislature. Benefits Benefits include a retirement plan, health and dental insurance, separate annual and sick leave and paid holidays after appropriate waiting periods. Legislative Counsel Bureau Nevada Legislature 401 S. CARSON STREET CARSON CITY, NEVADA 89701 POSITION: Application Developer Type/ Salary: Full-Time, Grade 36-38 ($53,598 - $87,320 DOE) Salary based on Employee/Employer paid retirement Location: Carson City, NV (on-site) Availability: Hiring now Submittal Deadline: Open until filled An explanation of the retirement options and information regarding state retirement benefits may be accessed at http://nvpers.org/. A description of the current health and dental benefits provided to all state employees is available at https://pebp.state.nv.us/plans/plan-documents/. Other optional benefits are also available, including a deferred compensation program. Minimum Qualifications • High school diploma or general education degree (GED) equivalent. • Associate or Bachelor's degree equivalent in computer science, information systems or related field OR a minimum 2 years of software or database development work experience. • Knowledge in .NET programming. • Able to provide extended hours of support during the legislative session and on-call support on a rotating basis. • Strong written and verbal communication skills. The Fine Print This job description provides a list of the range of duties performed by employees who hold this position. It does not list all of the duties of the job. To meet the needs of the Administrative Division, an employee in this position may be asked by supervisors to perform other duties in addition to or in lieu of those set forth herein. An employee in this position will be evaluated in part based on the performance of the tasks listed in this job description. The Administrative Division has the right to revise this job description at any time. The job description is not a contract for employment. Your application will be reviewed by a real human. Application Process The LCB invites interested applicants to fully familiarize themselves with the above outlined duties, abilities, and job functions. Applications will be accepted until the position is filled. All applications will be accepted on a first-come, first- served basis. Hiring may occur at any time during the recruitment process. Applicants selected for an interview will be administered a Skills Based Test as part of the interview process. Finalist may be subject to a background check. The LCB application is located at: http://www.leg.state.nv.us/App/CareerOpenings/A/. All applicants must submit an LCB Employment Application, a cover letter, and a current résumé. Email may be used to transmit your application, letter and résumé. Please utilize a Word or PDF format and send to kkruse@lcb.state.nv.us. Applications may be dropped off in person to Room 1140 of the Nevada Legislature or mailed to: Legislative Counsel Bureau Attn: Ken Kruse Information Technology Services 401 S. Carson Street Carson City, NV 89701-4747 For questions about the application process please contact Ken Kruse at 775-684-6966. NOTE: The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, national origin, sex, sexual orientation, gender identity or expression, age, political affiliation or disability. (Revised 2/14/2020) Closing Date/Time: Until recruitment needs are satisfied
Description: Job Title Information Technology Consultant-Foundation Classification Information Technology Consultant-Foundation AutoReqId 496147 Department Information Security Sub-Division Information Technology Salary Range $3,470 - $6,681 per month Appointment Type Temporary Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; this is a temporary position to end on or before June 30, 2021 with a possibility of renewal on an annual basis if program needs exist. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Information Technology continuously strives to produce a higher quality of services designed to meet the expectations of the campus community. We provide a leading-edge technology environment for students, faculty and staff to advance the University's mission, vision and goals. We are seeking an exceptional individual to join our team as the Information Technology Consultant-Foundation. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general supervision of Information Security Officer (ISO), contributes to campus information security strategy and CSU policy and standards. Responsible for moderately complex security issues including digital forensics, vulnerability management, risk and security assessment, log analysis, configuration management, incident response, and inventory management. Resolves daily issues of a complex scope that impacts various teams and overall business objectives. Responsible for promoting information security efforts to develop campus-wide security projects to reduce risk, develop Information Technology operational and technical controls, promote information security policy and compliance to improve Information Technology security posture. Provides recommendations for resolution and tracks remediation activities. Performs detailed analysis on security-related events and provides clear and concise reporting to management. Writes technical reports based on findings and recommendations. Assist in the development of customized policies, procedures, controls, disaster recovery plans and technical documentation for applications, systems and infrastructure. Other duties as assigned. Essential Qualifications Bachelor's degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology or a related field or four years relevant full-time experience or an associate's degree in a related field with two years of relevant full-time experience. Basic knowledge of the specialty work area demonstrated by an understanding and use of general principals and terminology. Demonstrated understanding of the standard technology and systems in place with the capability of supporting and operating the technology. Ability to recognize problems, identify possible causes, and refer to appropriate party for resolution. Ability to solve problems where precedents exist, and acquire knowledge in related specialties. Demonstrated ability to work as a team member. Ability to effectively communicate, both verbally and in writing. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Working knowledge of network security, encryption methods, application development platforms, technologies, security architecture and overall information security concepts. Working understanding of information security risk management and performing information security risk assessments. Familiarity with tools: EnCase, Forensic Toolkit, Autopsy/Sleuthkit, Wireshark, tcpdump, tshark. Possess a basic knowledge of IT security and various frameworks such as ISO-27000, CobiT, NIST 800-53, PCI DSS, HIPAA, FERPA, SOC2 and SSAE16. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: 13 Feb 2020 (7:00 AM) Pacific Standard Time Applications close: 27 Feb 2020 (9:00 PM) Pacific Standard Time Closing Date/Time: February 27, 2020
Feb 14, 2020
Full Time
Description: Job Title Information Technology Consultant-Foundation Classification Information Technology Consultant-Foundation AutoReqId 496147 Department Information Security Sub-Division Information Technology Salary Range $3,470 - $6,681 per month Appointment Type Temporary Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; this is a temporary position to end on or before June 30, 2021 with a possibility of renewal on an annual basis if program needs exist. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Information Technology continuously strives to produce a higher quality of services designed to meet the expectations of the campus community. We provide a leading-edge technology environment for students, faculty and staff to advance the University's mission, vision and goals. We are seeking an exceptional individual to join our team as the Information Technology Consultant-Foundation. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general supervision of Information Security Officer (ISO), contributes to campus information security strategy and CSU policy and standards. Responsible for moderately complex security issues including digital forensics, vulnerability management, risk and security assessment, log analysis, configuration management, incident response, and inventory management. Resolves daily issues of a complex scope that impacts various teams and overall business objectives. Responsible for promoting information security efforts to develop campus-wide security projects to reduce risk, develop Information Technology operational and technical controls, promote information security policy and compliance to improve Information Technology security posture. Provides recommendations for resolution and tracks remediation activities. Performs detailed analysis on security-related events and provides clear and concise reporting to management. Writes technical reports based on findings and recommendations. Assist in the development of customized policies, procedures, controls, disaster recovery plans and technical documentation for applications, systems and infrastructure. Other duties as assigned. Essential Qualifications Bachelor's degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology or a related field or four years relevant full-time experience or an associate's degree in a related field with two years of relevant full-time experience. Basic knowledge of the specialty work area demonstrated by an understanding and use of general principals and terminology. Demonstrated understanding of the standard technology and systems in place with the capability of supporting and operating the technology. Ability to recognize problems, identify possible causes, and refer to appropriate party for resolution. Ability to solve problems where precedents exist, and acquire knowledge in related specialties. Demonstrated ability to work as a team member. Ability to effectively communicate, both verbally and in writing. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Working knowledge of network security, encryption methods, application development platforms, technologies, security architecture and overall information security concepts. Working understanding of information security risk management and performing information security risk assessments. Familiarity with tools: EnCase, Forensic Toolkit, Autopsy/Sleuthkit, Wireshark, tcpdump, tshark. Possess a basic knowledge of IT security and various frameworks such as ISO-27000, CobiT, NIST 800-53, PCI DSS, HIPAA, FERPA, SOC2 and SSAE16. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: 13 Feb 2020 (7:00 AM) Pacific Standard Time Applications close: 27 Feb 2020 (9:00 PM) Pacific Standard Time Closing Date/Time: February 27, 2020
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus three (3) years of related experience, including two (2) years supervisory experience. Experience may substitute for education up to four (4) years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants Please make note of the following information: To be considered, all relevant employment information must be included in your on-line application. A resume and cover letter are required. However, your resume will not substitute for your on-line employment application. Statements such as "see resume" are not accepted. Specific experience for each employer must be described. Do not leave questions blank. Use "N/A" for fields that are not applicable. Ensure your on-line application and resume mirror each other and do not have conflicting dates or information. Starting salary will be based on overall relevant experience from your employment application, not your resume or cover letter. Candidates may be subject to a skills assessment. The candidate selected for this position may be required to provide proof of education, if applicable. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range Commensurate Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Work schedule will vary depending on operational needs, will require hours outside of normal business day. Job Close Date 02/24/2020 Type of Posting External Department Communication & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Demonstrated leadership and supervisory experience Experience supporting Public Safety and Wireless Management communications Demonstrated experience making presentations to large groups including government boards and commissions Experience creating and managing government budgets and contracts Demonstrated experience managing interlocal agreements Demonstrated experience collaborating with diverse groups of stakeholders Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines the goals and continuity of program service within broad outlines. Develops strategies, direction and priorities for service delivery. Manages enterprise program areas, supervises supervisors and coordinates with other managers. Manages the support of corporate services. Monitors, prepares and presents reports, budgets, and performance measures. Manages and coordinates enterprise projects with technical solutions. Prepares and evaluates Request for Proposals. Participates and manages enterprise contracts. Participate with other City departments, project teams and agencies to ensure compliance with City of Austin personnel, security and department policies. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and processes for providing customer service and user services Knowledge in analyzing information and evaluating results to choose the best solution and solve problems and to communicate information and ideas Knowledge of business and enterprise management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources Knowledge of City of Austin ( COA ) budget processes Knowledge of COA ordinances, administrative rules, and regulations affecting department operations and personnel matters Knowledge of current complex and enterprise IT systems and data systems technology, security, operations, and practices Skill in organizing complex work of larger groups effectively and efficiently Skill in understanding the organization and operation of the City and department as necessary Skill in conducting hardware and software evaluations, performing selection and acquisition functions Skill in enterprise vendor management and development of collaborative relationships Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance Ability to consider the relative costs and benefits of potential actions, and to determine how money will be spent to get the work done, and accounting for these expenditures Ability to read and interpret standard accounting and financial reports Ability to conduct research and analyze and interpret research findings Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations Ability to communicate effectively, both orally and in writing Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus three (3) years of related experience, including two (2) years supervisory experience. Experience may substitute for education up to four (4) years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet the minimum qualifications? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please describe in detail, your experience supporting Public Safety and Wireless Management Communications. (Open Ended Question) * Please explain your experience in a management, supervisory or leadership role. Include the number of years of experience in each area. (Open Ended Question) * Please describe your specific experience preparing and making presentations to a variety of audiences, such as citizens, Boards and Commissions, City Council or other stakeholders. (Open Ended Question) * Please describe your experience with IT budgets, purchasing, and contracts. (Open Ended Question) * Briefly describe your management experience that includes developing, managing and implementing services by an interlocal agreement or contract. (Open Ended Question) * What experience do you have collaborating with internal/external customers, peers, and management to foster and develop effective relationships? (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
Feb 14, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus three (3) years of related experience, including two (2) years supervisory experience. Experience may substitute for education up to four (4) years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants Please make note of the following information: To be considered, all relevant employment information must be included in your on-line application. A resume and cover letter are required. However, your resume will not substitute for your on-line employment application. Statements such as "see resume" are not accepted. Specific experience for each employer must be described. Do not leave questions blank. Use "N/A" for fields that are not applicable. Ensure your on-line application and resume mirror each other and do not have conflicting dates or information. Starting salary will be based on overall relevant experience from your employment application, not your resume or cover letter. Candidates may be subject to a skills assessment. The candidate selected for this position may be required to provide proof of education, if applicable. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range Commensurate Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Work schedule will vary depending on operational needs, will require hours outside of normal business day. Job Close Date 02/24/2020 Type of Posting External Department Communication & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Demonstrated leadership and supervisory experience Experience supporting Public Safety and Wireless Management communications Demonstrated experience making presentations to large groups including government boards and commissions Experience creating and managing government budgets and contracts Demonstrated experience managing interlocal agreements Demonstrated experience collaborating with diverse groups of stakeholders Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines the goals and continuity of program service within broad outlines. Develops strategies, direction and priorities for service delivery. Manages enterprise program areas, supervises supervisors and coordinates with other managers. Manages the support of corporate services. Monitors, prepares and presents reports, budgets, and performance measures. Manages and coordinates enterprise projects with technical solutions. Prepares and evaluates Request for Proposals. Participates and manages enterprise contracts. Participate with other City departments, project teams and agencies to ensure compliance with City of Austin personnel, security and department policies. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and processes for providing customer service and user services Knowledge in analyzing information and evaluating results to choose the best solution and solve problems and to communicate information and ideas Knowledge of business and enterprise management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources Knowledge of City of Austin ( COA ) budget processes Knowledge of COA ordinances, administrative rules, and regulations affecting department operations and personnel matters Knowledge of current complex and enterprise IT systems and data systems technology, security, operations, and practices Skill in organizing complex work of larger groups effectively and efficiently Skill in understanding the organization and operation of the City and department as necessary Skill in conducting hardware and software evaluations, performing selection and acquisition functions Skill in enterprise vendor management and development of collaborative relationships Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance Ability to consider the relative costs and benefits of potential actions, and to determine how money will be spent to get the work done, and accounting for these expenditures Ability to read and interpret standard accounting and financial reports Ability to conduct research and analyze and interpret research findings Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations Ability to communicate effectively, both orally and in writing Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus three (3) years of related experience, including two (2) years supervisory experience. Experience may substitute for education up to four (4) years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet the minimum qualifications? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please describe in detail, your experience supporting Public Safety and Wireless Management Communications. (Open Ended Question) * Please explain your experience in a management, supervisory or leadership role. Include the number of years of experience in each area. (Open Ended Question) * Please describe your specific experience preparing and making presentations to a variety of audiences, such as citizens, Boards and Commissions, City Council or other stakeholders. (Open Ended Question) * Please describe your experience with IT budgets, purchasing, and contracts. (Open Ended Question) * Briefly describe your management experience that includes developing, managing and implementing services by an interlocal agreement or contract. (Open Ended Question) * What experience do you have collaborating with internal/external customers, peers, and management to foster and develop effective relationships? (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of related experience. • Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants IT seeks an IT Application Developer Senior (ServiceNow Developer) to create efficiencies by automating and standardizing IT and Business units work processes within the IT Service Management platform - ServiceNow organization wide. This position will report to the IT Manager in the IT Service Management workgroup. The main duties of the position are to configure and implement existing and new modules, develop and implement custom applications, and administer the ServiceNow platform. The position will work with project teams, customers, and management to develop, implement, and administer approved solutions and integrations within the platform. In addition, the position will focus on continuous improvement of already implemented modules and applications through day-to-day monitoring, upgrades, patches, and maintenance activities. Desirable abilities for this position include: • demonstrating good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints, and technological realities • managing expectations and priorities • traveling to more than one work location DUTIES IT Service Management platform (ServiceNow) adoption and integration • Implement and develop new modules and custom applications on the IT Service Management platform (ServiceNow) including the design and development of system interfaces, documentation, administration, monitoring, troubleshooting and maintain detailed plans for systems disaster recovery and testing. • Integrate the IT Service Management platform (ServiceNow) with existing and new technologies within Austin Energy. • Test, install and/or upgrade, and implement new platform releases. • Ensure the compliance of IT policies, standards, and procedures. • Communicate and make presentations to the City's technical departmental representatives and department business managers. • Gather and document user and process requirements, functional requirements, and develop technical requirements. Develop workflow customizations and supporting the Service transition teams. IT Service Management platform (ServiceNow) operations and maintenance • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each in the IT Service Management platform (ServiceNow). • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in the IT Service Management platform (ServiceNow). • Monitor health, usage and overall compliance of the ServiceNow platform and its applications. • Provide user training and user self-support documentation for the ServiceNow platform, as customized for implementations. Pay Range $31.33 - $40.73 Hours Monday through Friday. 8 a.m. to 5 p.m. - 40 hour work week. Additional work hours may be required to support 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 03/01/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Drive, Austin, TX (SCC) Preferred Qualifications Experience developing and configuring core ServiceNow modules: Incident, Request Fulfillment, Problem, Knowledge Management, Change, etc. Experience of scripting in ServiceNow, design work, technical configuration, workflow creation, and deployment. Experience developing and integrating the ServiceNow platform including the creation and/or customization of the core integration functions such as discovery, orchestration, CMDB , etc. as well as building custom applications. Experience with working or developing in any one of the following programming languages: JavaScript, Java, HTML or HTML 5. Experience with web-based systems architecture, service-based architecture, enterprise application architecture. Experience with other ITSM systems integrations and/or implementations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Design, develop, test, debug, modify and implement advanced custom software applications according to technical requirements and specifications for software solutions 2. Build, check, control, and create outputs and interfaces and integrate highly complex internal and external systems 3. Establish application development lifecycle and code development standards 4. Maintain and improve custom applications and interfaces 5. Document application training requirements 6. Write, maintain, and store documentation 7. Follow testing and validation policies, standards, processes, and procedures 8. Analyze business processes and requirements, use cases, wire frames, technical specifications and software/system functionality 9. Follow and/or assist with the development of custom test plans for software development, integration, upgrades, enhancements, fixes, and operations/maintenance 10. Design and recommend redesign of business function models 11. Serve as the point of contact for technical issues on projects, support and maintenance issues. 12. Participate in architecture planning and strategy sessions 13. Ensure security and data protection requirements are followed Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of principles, quality standards and processes • Knowledge of secure data and application techniques • Knowledge of current industry standards and best practices in software quality assurance. • Knowledge of multiple user coding techniques • Knowledge of frameworks and information technology best practices • Knowledge of problem sensitivity • Skill in application of object oriented programming techniques, languages, software development and engineering frameworks • Skill in software debugging and troubleshooting techniques and toolsets • Skill in software source code management, change management, and configuration management techniques and toolsets. • Skill in data protection • Skill in coding • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to document code inline and write effective supporting documentation • Ability to test technical solutions • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of related experience. • Experience may substitute for education up to four (4) years Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * How many years of experience do you have developing on the ServiceNow platform including module configuration, scripting, design work, technical configuration, workflow creation, and deployment, etc.? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience developing on the ServiceNow platform including module configuration, scripting, design work, technical configuration, workflow creation, and deployment, etc. Please reference the position you have listed on your application where you obtained this experience. (Open Ended Question) * How many years of experience do you have developing and integrating the ServiceNow platform including the creation and/or customization of the core integration functions such as discovery, orchestration, CMDB, etc. as well as building custom applications? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience with working or developing in any one of the following programming languages: JavaScript, Java, HTML or HTML 5. Please reference the position you have listed on your application where you obtained this experience. (Open Ended Question) * How many years of experience do you have working or developing in any one of the following programming languages: JavaScript, Java, HTML or HTML 5? No experience 0 to 2 years 2 to 5 years Over 5 years * Describe your experience developing and integrating the ServiceNow platform including the creation and/or customization of the core integration functions such as discovery, orchestration, CMDB, etc. as well as building custom applications. Please reference the position you have listed on your application where you obtained this experience. (Open Ended Question) * How many years of experience do you have with web-based systems architecture, service-based architecture, and enterprise application architecture? No experience 0 to 2 years 2 to 5 years Over 5 years * Describe your experience with web-based systems architecture, service-based architecture, and enterprise application architecture. Please reference the position you have listed on your application where you obtained this experience. (Open Ended Question) * Do you have experience with other ITSM systems integrations and/or implementations? No Yes * Describe your experience with other ITSM systems integrations and/or implementations. (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No Optional & Required Documents Required DocumentsOptional Documents
Feb 14, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of related experience. • Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants IT seeks an IT Application Developer Senior (ServiceNow Developer) to create efficiencies by automating and standardizing IT and Business units work processes within the IT Service Management platform - ServiceNow organization wide. This position will report to the IT Manager in the IT Service Management workgroup. The main duties of the position are to configure and implement existing and new modules, develop and implement custom applications, and administer the ServiceNow platform. The position will work with project teams, customers, and management to develop, implement, and administer approved solutions and integrations within the platform. In addition, the position will focus on continuous improvement of already implemented modules and applications through day-to-day monitoring, upgrades, patches, and maintenance activities. Desirable abilities for this position include: • demonstrating good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints, and technological realities • managing expectations and priorities • traveling to more than one work location DUTIES IT Service Management platform (ServiceNow) adoption and integration • Implement and develop new modules and custom applications on the IT Service Management platform (ServiceNow) including the design and development of system interfaces, documentation, administration, monitoring, troubleshooting and maintain detailed plans for systems disaster recovery and testing. • Integrate the IT Service Management platform (ServiceNow) with existing and new technologies within Austin Energy. • Test, install and/or upgrade, and implement new platform releases. • Ensure the compliance of IT policies, standards, and procedures. • Communicate and make presentations to the City's technical departmental representatives and department business managers. • Gather and document user and process requirements, functional requirements, and develop technical requirements. Develop workflow customizations and supporting the Service transition teams. IT Service Management platform (ServiceNow) operations and maintenance • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each in the IT Service Management platform (ServiceNow). • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in the IT Service Management platform (ServiceNow). • Monitor health, usage and overall compliance of the ServiceNow platform and its applications. • Provide user training and user self-support documentation for the ServiceNow platform, as customized for implementations. Pay Range $31.33 - $40.73 Hours Monday through Friday. 8 a.m. to 5 p.m. - 40 hour work week. Additional work hours may be required to support 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 03/01/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Drive, Austin, TX (SCC) Preferred Qualifications Experience developing and configuring core ServiceNow modules: Incident, Request Fulfillment, Problem, Knowledge Management, Change, etc. Experience of scripting in ServiceNow, design work, technical configuration, workflow creation, and deployment. Experience developing and integrating the ServiceNow platform including the creation and/or customization of the core integration functions such as discovery, orchestration, CMDB , etc. as well as building custom applications. Experience with working or developing in any one of the following programming languages: JavaScript, Java, HTML or HTML 5. Experience with web-based systems architecture, service-based architecture, enterprise application architecture. Experience with other ITSM systems integrations and/or implementations Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Design, develop, test, debug, modify and implement advanced custom software applications according to technical requirements and specifications for software solutions 2. Build, check, control, and create outputs and interfaces and integrate highly complex internal and external systems 3. Establish application development lifecycle and code development standards 4. Maintain and improve custom applications and interfaces 5. Document application training requirements 6. Write, maintain, and store documentation 7. Follow testing and validation policies, standards, processes, and procedures 8. Analyze business processes and requirements, use cases, wire frames, technical specifications and software/system functionality 9. Follow and/or assist with the development of custom test plans for software development, integration, upgrades, enhancements, fixes, and operations/maintenance 10. Design and recommend redesign of business function models 11. Serve as the point of contact for technical issues on projects, support and maintenance issues. 12. Participate in architecture planning and strategy sessions 13. Ensure security and data protection requirements are followed Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of principles, quality standards and processes • Knowledge of secure data and application techniques • Knowledge of current industry standards and best practices in software quality assurance. • Knowledge of multiple user coding techniques • Knowledge of frameworks and information technology best practices • Knowledge of problem sensitivity • Skill in application of object oriented programming techniques, languages, software development and engineering frameworks • Skill in software debugging and troubleshooting techniques and toolsets • Skill in software source code management, change management, and configuration management techniques and toolsets. • Skill in data protection • Skill in coding • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to document code inline and write effective supporting documentation • Ability to test technical solutions • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of related experience. • Experience may substitute for education up to four (4) years Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * How many years of experience do you have developing on the ServiceNow platform including module configuration, scripting, design work, technical configuration, workflow creation, and deployment, etc.? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience developing on the ServiceNow platform including module configuration, scripting, design work, technical configuration, workflow creation, and deployment, etc. Please reference the position you have listed on your application where you obtained this experience. (Open Ended Question) * How many years of experience do you have developing and integrating the ServiceNow platform including the creation and/or customization of the core integration functions such as discovery, orchestration, CMDB, etc. as well as building custom applications? No experience 0 to 1 year 1 to 3 years Over 3 years * Describe your experience with working or developing in any one of the following programming languages: JavaScript, Java, HTML or HTML 5. Please reference the position you have listed on your application where you obtained this experience. (Open Ended Question) * How many years of experience do you have working or developing in any one of the following programming languages: JavaScript, Java, HTML or HTML 5? No experience 0 to 2 years 2 to 5 years Over 5 years * Describe your experience developing and integrating the ServiceNow platform including the creation and/or customization of the core integration functions such as discovery, orchestration, CMDB, etc. as well as building custom applications. Please reference the position you have listed on your application where you obtained this experience. (Open Ended Question) * How many years of experience do you have with web-based systems architecture, service-based architecture, and enterprise application architecture? No experience 0 to 2 years 2 to 5 years Over 5 years * Describe your experience with web-based systems architecture, service-based architecture, and enterprise application architecture. Please reference the position you have listed on your application where you obtained this experience. (Open Ended Question) * Do you have experience with other ITSM systems integrations and/or implementations? No Yes * Describe your experience with other ITSM systems integrations and/or implementations. (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No Optional & Required Documents Required DocumentsOptional Documents
City and County of Denver
Denver, Colorado, United States
About Our Job The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 12,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 500,000 citizens. In Technology Services, our mission is to improve city performance through four basic strategies: reliability, innovation, access and partnership. In this IT Systems Architect role, you will play a fundamental role in defining and implementing the City's strategy and architecture in the following areas: AWS and Azure Services Cloud/hosted services - SaaS/PaaS/IaaS Highly Available Infrastructure Service Automation Linux and Windows OS's Storage platforms and services Utilizing your expertise, you will collaborate with the Security, Network and Application teams to develop strategies and roadmaps, solution architecture(s), establish processes and implement best practices. In this IT Systems Architect position, you will: Lead the Infrastructure build out of AWS for City wide use Collaborate with other disciplines and Architects to define cloud and automation strategies Lead Technology Services in defining, designing, implementing, and maturing our IT systems and processes Design and implement our virtualization and storage strategies Work with stakeholders to understand the business capabilities that are required and develop a technical design/roadmap to meet them Need to incorporate non-technical requirements into designs and implementations Identify systems and process that could be modified or replaced to increase efficiency and/or user experience Analyze complex or ambiguous challenges and/or requirements and recommend potential solutions Manage relationships with partners and vendors to conduct research, define statement(s) of work, build project timelines, and hold them accountable for deliverables Develop and communicate strategies and roadmaps, project timelines, deliverables and obstacles as they arise Collaborate across technology domains to effectively develop enterprise-class solutions We encourage you to apply as soon as possible because this posting may close without advanced notice. About You Our Ideal Candidate has: Experience in designing and deploying foundational components for public cloud services, preferably AWS Experience in developing technology strategy and roadmaps across infrastructure layers for public cloud and Managed Services. Strong experience Designing, implementing and managing VMware virtualization technologies is required Infrastructure automation experience, preferably Ansible and AWS Control Tower Proven experience in architecting highly available infrastructure across geographically disperse data centers and cloud platforms. Delivering leadership as a hands-on expert, recognized for their experience, demonstrating both formal and informal influence on the direction of technology adoption Experience leading large and complex solution delivery programs or projects Ability to handle complexity and ambiguity, and provide structure to complex problems Ability to effectively present and explain information to various groups at all levels of the organization Ability to deal with confidential and sensitive information and records with a high degree of discretion, diligence, and good judgment Experience with block and file-based storage We recognize your time is valuable, so please do not apply unless you meet the following required minimum qualifications: Education Requirement: Bachelor's Degree in Computer Science, Computer Information Systems, Business Administration, Mathematics, or a related field. Experience Requirement: Three (3) years of professional information technology experience installing, maintaining, and/or modifying operating system and/or network operating system software and associated hardware. Two of these years must include experience in designing and implementing enterprise level systems and scalable solutions. Education & Experience Requirement: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. About Everything Else Job Profile CI2214 IT Systems Architect To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $97,129.00 - $155,406.00 Starting Pay Based on qualifications and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Feb 14, 2020
Full Time
About Our Job The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 12,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 500,000 citizens. In Technology Services, our mission is to improve city performance through four basic strategies: reliability, innovation, access and partnership. In this IT Systems Architect role, you will play a fundamental role in defining and implementing the City's strategy and architecture in the following areas: AWS and Azure Services Cloud/hosted services - SaaS/PaaS/IaaS Highly Available Infrastructure Service Automation Linux and Windows OS's Storage platforms and services Utilizing your expertise, you will collaborate with the Security, Network and Application teams to develop strategies and roadmaps, solution architecture(s), establish processes and implement best practices. In this IT Systems Architect position, you will: Lead the Infrastructure build out of AWS for City wide use Collaborate with other disciplines and Architects to define cloud and automation strategies Lead Technology Services in defining, designing, implementing, and maturing our IT systems and processes Design and implement our virtualization and storage strategies Work with stakeholders to understand the business capabilities that are required and develop a technical design/roadmap to meet them Need to incorporate non-technical requirements into designs and implementations Identify systems and process that could be modified or replaced to increase efficiency and/or user experience Analyze complex or ambiguous challenges and/or requirements and recommend potential solutions Manage relationships with partners and vendors to conduct research, define statement(s) of work, build project timelines, and hold them accountable for deliverables Develop and communicate strategies and roadmaps, project timelines, deliverables and obstacles as they arise Collaborate across technology domains to effectively develop enterprise-class solutions We encourage you to apply as soon as possible because this posting may close without advanced notice. About You Our Ideal Candidate has: Experience in designing and deploying foundational components for public cloud services, preferably AWS Experience in developing technology strategy and roadmaps across infrastructure layers for public cloud and Managed Services. Strong experience Designing, implementing and managing VMware virtualization technologies is required Infrastructure automation experience, preferably Ansible and AWS Control Tower Proven experience in architecting highly available infrastructure across geographically disperse data centers and cloud platforms. Delivering leadership as a hands-on expert, recognized for their experience, demonstrating both formal and informal influence on the direction of technology adoption Experience leading large and complex solution delivery programs or projects Ability to handle complexity and ambiguity, and provide structure to complex problems Ability to effectively present and explain information to various groups at all levels of the organization Ability to deal with confidential and sensitive information and records with a high degree of discretion, diligence, and good judgment Experience with block and file-based storage We recognize your time is valuable, so please do not apply unless you meet the following required minimum qualifications: Education Requirement: Bachelor's Degree in Computer Science, Computer Information Systems, Business Administration, Mathematics, or a related field. Experience Requirement: Three (3) years of professional information technology experience installing, maintaining, and/or modifying operating system and/or network operating system software and associated hardware. Two of these years must include experience in designing and implementing enterprise level systems and scalable solutions. Education & Experience Requirement: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. About Everything Else Job Profile CI2214 IT Systems Architect To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $97,129.00 - $155,406.00 Starting Pay Based on qualifications and experience Agency Technology Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.
Description: Position Summary Under the direction of the ITNI Director and IT Communication Lead, the incumbent writes work orders (voice, data, incident, voice mail, auth code), follows the work order through all tasks and closes the work order which may include billing and cable records updates. The incumbent position may provide consultations and pricing services to requestors. This position assists the IT Communication Lead and Sr. Work Order Writer in assigning work orders to technicians and assists technicians in meeting the campus technology needs. Under the direction of the IT Division Resource Manager and IT Finance and Admin Resource Lead, the incumbent supports the Lead with a variety of financial, facilities coordination, project/process management, technical support knowledge, and analytical duties in support of the overall operations of IT Division. For more information regarding the Information Technology Network and Infrastructure (ITNI) department, here: https://it.sdsu.edu/services/infrastructure.aspx This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications and Specialized Skills • One year of experience working in a work order and billing system(s). Able to manage information for work orders. • One year of experience in a customer service environment. • Six months experience providing administrative support to IT professionals. • One year of experience with inventory management including principles. • Strong Microsoft Office experience. • Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. • Extreme accuracy, checking work, especially with numbers, and a logical and analytical mind. • Ability to resolve discrepancies in database and user information. • Knowledge of Mitel telephone equipment software and PBX switch. • Knowledge of campus cable locations, i.e. cable plants and cable assignments, including • knowledge of telecom/data installation procedures. • Ability to analyze and gather information from floor plans to create work order with required • specifications. • Ability to apply consultative skills to assess user needs and provide support with the work • order process and telephone training. • Knowledge of campus wide voices systems and campus cable. • Skill and experience with multi-line phone. Compensation and Benefits Starting salary upon appointment not expected to exceed $3,500 per month. CSU Classification Salary Range: $2,846 - $5,148 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 12, 2020. To receive full consideration, apply by February 11, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
Feb 13, 2020
Full Time
Description: Position Summary Under the direction of the ITNI Director and IT Communication Lead, the incumbent writes work orders (voice, data, incident, voice mail, auth code), follows the work order through all tasks and closes the work order which may include billing and cable records updates. The incumbent position may provide consultations and pricing services to requestors. This position assists the IT Communication Lead and Sr. Work Order Writer in assigning work orders to technicians and assists technicians in meeting the campus technology needs. Under the direction of the IT Division Resource Manager and IT Finance and Admin Resource Lead, the incumbent supports the Lead with a variety of financial, facilities coordination, project/process management, technical support knowledge, and analytical duties in support of the overall operations of IT Division. For more information regarding the Information Technology Network and Infrastructure (ITNI) department, here: https://it.sdsu.edu/services/infrastructure.aspx This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications and Specialized Skills • One year of experience working in a work order and billing system(s). Able to manage information for work orders. • One year of experience in a customer service environment. • Six months experience providing administrative support to IT professionals. • One year of experience with inventory management including principles. • Strong Microsoft Office experience. • Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. • Extreme accuracy, checking work, especially with numbers, and a logical and analytical mind. • Ability to resolve discrepancies in database and user information. • Knowledge of Mitel telephone equipment software and PBX switch. • Knowledge of campus cable locations, i.e. cable plants and cable assignments, including • knowledge of telecom/data installation procedures. • Ability to analyze and gather information from floor plans to create work order with required • specifications. • Ability to apply consultative skills to assess user needs and provide support with the work • order process and telephone training. • Knowledge of campus wide voices systems and campus cable. • Skill and experience with multi-line phone. Compensation and Benefits Starting salary upon appointment not expected to exceed $3,500 per month. CSU Classification Salary Range: $2,846 - $5,148 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 12, 2020. To receive full consideration, apply by February 11, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/ SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139. Closing Date/Time: Open until filled
Examples of Duties Duties may include, but are not limited to the following: Confer with clients regarding the information processing or computation needs a computer program is to address and to clarify program intent, identify problems, and suggest changes. Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language. Perform systems analysis and programming tasks to maintain and control the use of computer systems. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Develops detail task plans for assigned projects including estimated time and materials and timeframes. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Minimum Qualifications Programmer Analyst I Experience: None required. Education: Equivalent to graduation from a four (4) year college or university with a major in information systems, computer science, or related field. Experience and/or education in computer science, information systems or programming may substitute for the college education on a year-for-year basis. Programmer Analyst II Experience: Three (3) years of increasingly responsible programming experience. Education: Equivalent to graduation from a four (4) year college or university with a major in information systems, computer science, or related field. Experience and/or education in computer science, information systems or programming may substitute for the college education on a year-for-year basis. Essential Functions ESSENTIAL FUNCTIONS Frequent operation of personal computer and other modern office equipment. Communicate effectively with others in person, in writing, and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations and/or departmental standards. Complete assignments on time and on budget. Constant concentration with frequent user contact, decision making and conflict resolution. Frequent use of depth perception, peripheral vision and color perception. Occasional exposure to indoor industrial conditions including heat/cold, dust, allergens, odors and poor ventilation. Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects. Occasionally kneel, bend, twist, squat, balance and crawl. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit or stand for long periods of time. Regular attendance is an essential function. Knowledge of: Principles and techniques of Object Oriented and Client/Server programming. Operation of a computer system and peripheral equipment. Modern office methods, functions, and procedures. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Object Oriented and Client/Server design techniques. Systems and program testing and implementation methodology. Principles and techniques of computer programming in an appropriate language. Ability to: Perform the Core and Supplemental Duties described above. Learn, comprehend, and use, various methods, procedures, and techniques used in developing and writing computer programs. Design program to meet system design and program function specifications. Establish and maintain effective working relationships with others. Think critically, solve complex problems and manage time effectively. Effectively organize and prioritize work. Apply Object Oriented and Client/Server programming, analysis, and design techniques for simple to moderately complex and complex systems. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary
Feb 13, 2020
Full Time
Examples of Duties Duties may include, but are not limited to the following: Confer with clients regarding the information processing or computation needs a computer program is to address and to clarify program intent, identify problems, and suggest changes. Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language. Perform systems analysis and programming tasks to maintain and control the use of computer systems. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Develops detail task plans for assigned projects including estimated time and materials and timeframes. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Minimum Qualifications Programmer Analyst I Experience: None required. Education: Equivalent to graduation from a four (4) year college or university with a major in information systems, computer science, or related field. Experience and/or education in computer science, information systems or programming may substitute for the college education on a year-for-year basis. Programmer Analyst II Experience: Three (3) years of increasingly responsible programming experience. Education: Equivalent to graduation from a four (4) year college or university with a major in information systems, computer science, or related field. Experience and/or education in computer science, information systems or programming may substitute for the college education on a year-for-year basis. Essential Functions ESSENTIAL FUNCTIONS Frequent operation of personal computer and other modern office equipment. Communicate effectively with others in person, in writing, and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions and respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations and/or departmental standards. Complete assignments on time and on budget. Constant concentration with frequent user contact, decision making and conflict resolution. Frequent use of depth perception, peripheral vision and color perception. Occasional exposure to indoor industrial conditions including heat/cold, dust, allergens, odors and poor ventilation. Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects. Occasionally kneel, bend, twist, squat, balance and crawl. Frequent use of hand-eye coordination. Frequent use of data entry device including repetitive hand and arm motion. Occasionally lift and carry up to 40 pounds. Normal dexterity, frequent holding and grasping. Sit or stand for long periods of time. Regular attendance is an essential function. Knowledge of: Principles and techniques of Object Oriented and Client/Server programming. Operation of a computer system and peripheral equipment. Modern office methods, functions, and procedures. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Object Oriented and Client/Server design techniques. Systems and program testing and implementation methodology. Principles and techniques of computer programming in an appropriate language. Ability to: Perform the Core and Supplemental Duties described above. Learn, comprehend, and use, various methods, procedures, and techniques used in developing and writing computer programs. Design program to meet system design and program function specifications. Establish and maintain effective working relationships with others. Think critically, solve complex problems and manage time effectively. Effectively organize and prioritize work. Apply Object Oriented and Client/Server programming, analysis, and design techniques for simple to moderately complex and complex systems. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services. For more information log on to members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary
City of Sacramento, CA
Sacramento, California, United States
THE POSITION IDEAL CANDIDATE STATEMENT The ideal candidate will have considerable knowledge of the principles of management and organization, project management standards, practices, and procedures with the ability to work closely with stakeholders, customers, and diverse groups on building teams and maintaining lasting consensus. Communicate clearly, concisely, and tactfully, both verbally and in writing. Work well with City staff at all levels: technology experts, staff from other government agencies, and with the community. The candidate should demonstrate extensive experience and knowledge of end-user computing solutions, business processes and operations. The ideal candidate should be customer-centric and have expertise in the following areas: Experience supervising and leading an end-user computing and service desk support team Experienced in IT Service Management based on ITIL Experience as functioning as the customer's single point-of-contact for problem identification and resolution for issues that have been escalated by the team. Ability to design and maintain process documentation for the service desk team. Ability to interface with appropriate technical personnel for customer problems that cannot be resolved effectively. Experience managing complex technology projects requiring the support of multiple diverse staff and the procurement/utilization of specialized resources Experience writing formal staff reviews. Ability to conduct analysis, design, planning, and implementation using a project management approach Ability to comprehend the big picture and understand the long-term goals of a project or initiative Experience with providing excellent customer service in a 24/7 environment Experience developing and implementing policies, standards, guidelines and procedures Ability to identify opportunities and develop short-term and long-term solutions Experience in facilitating and managing organizational change management Employee development via training, mentoring and coaching Experience with inventory tracking and surplus procedures Experience with hardware and software licensing Experience with hardware and software support contracts Experience with procurement processes including quotes, bids, requests for proposal and contracts Experience with supporting mobile data computers and other mobile computing devices. Under direction, the Information Technology Supervisor supervises professional and technical staff involved with systems analysis, systems programming/systems administration, programming, customer support and/or computer operations work for a major unit of the Information Technology Office or a major department operation; prepares information technology studies and reports; assists in development and implementation of goals and policies; supervises and assists in preparation of budgets and equipment acquisition programs. DISTINGUISHING CHARACTERISTICS This is a supervisory-level classification populated with multiple incumbents. The Information Technology Supervisor's duties are primarily administrative/supervisory in nature but also involve professional information technology work. Information Technology Supervisors interface with City officials, public/private agencies, outside consultants and others and may assist the Chief Information Officer by developing, proposing and implementing information technology solutions for a variety of issues. The classification of Information Technology Supervisor is distinguished from the next lower information technology classification by the incumbent's full responsibility for supervising the activities of one or more units in the Information Technology Office or all aspects of a major department operation, and because oversight of staff by lower-level Information technology classifications is considered incidental duties. The Information Technology Supervisor is distinguished from the next higher classification of Information Technology Manager in that the latter describes a manager with broader responsibility for one or more large divisions who may also serve in the absence of the Chief Information Officer. SUPERVISION RECEIVED AND EXERCISED General direction is provided by an Information Technology Manager, the Chief Information Officer, or a department head. Responsibilities include supervision of professional, technical and administrative staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervises, trains, and evaluates professional and technical subordinates; provides technical advice and assistance to staff; selects and supervises the work of contractors. Supervises the development of plans and estimates for systems development and major enhancements of the City's information technology systems; supervises and participates in the preparation of special information technology studies and reports. Assists in the development and implementation of goals, objectives, policies, and priorities for an information technology unit; assists in the preparation and administration of unit budget; supervises and participates in the preparation of equipment acquisition and improvement programs and budgets. Establish program and production goals, priorities and major work schedules in accordance with established policies Coordinate resolution of complex and technical problems and system changes that affect the work of the unit Confers others regarding project priorities and progress; participates in planning, progress and design review meetings; provides technical assistance to resolve barriers to completion; negotiates contractor claims. Reviews and approves programming, systems development and systems enhancement plans, work orders, consultant and related bills and purchase orders; prepares and monitors consultant agreements, reviews new and proposed laws, regulations, codes, methods, materials and technique for application to projects; develops and implements procedures, standards and systems. Participates in committees and work groups; may lead or participate in planning or focus groups; may represent the department; prepares comprehensive technical and statistical reports; maintains a variety of records and technical data. Performs related or other duties as assigned. QUALIFICATIONS Skill In: Problem solving utilizing limited resources. Use of computers, computer applications, and software, including computer-based research tools. Project planning and management techniques relating to the development, acquisition and installation of information technology Budgeting Ability to: Manage, plan, assign, and supervise the work of a diverse staff in the accomplishment of multiple projects. Establish and maintain effective working relationships within various work groups. Manage multiple technical projects and adhere to deadlines. Use a variety of automated computer hardware and software systems. Communicate effectively, verbally and in writing. Exercise analytical skills in providing fact-based details to support ideas, recommendations, and analysis Coordinate within own department and across departments to identify opportunities for shared use of information systems and technologies. EXPERIENCE AND EDUCATION Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Experience: Four years of progressively responsible experience in the fields of systems analysis, systems programming, network administration, application programming, customer support, computer operations or similar field in a multi-platform information systems environment, including at least one year as a project lead or team leader. Education: A Bachelor's degree from an accredited college or university with a major in computer science, information systems, business information systems, business administration or a closely related field. Substitutions: Additional qualifying experience may substitute for education on a year-for-year basis. Professional certification in one or more fields of information technology may substitute for one year of education or one year of experience PROOF OF EDUCATION Should the combination of experience/education you are using to qualify for this position include education, then proof of said education such as but not limited touniversity/collegetranscripts, certificates, and degrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.orgby the final filing deadline. If submitting in person or via fax/email, please include your name and Jo b #001762-20-IT on your documents. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by acredentialsevaluation service. This evaluation must be submittedby the final filing deadline. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Officeby the final filing deadline: Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts anddegrees must besubmitted online with your application, emailed to employment@cityofsacramento.org , delivered in person, or sent to the Employment Office by fax or mailby the final filing deadline. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire: Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee of further advancement in the selection process. 3. Screening Committee : (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process : Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and passLiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification priorto receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.
Feb 13, 2020
Full Time
THE POSITION IDEAL CANDIDATE STATEMENT The ideal candidate will have considerable knowledge of the principles of management and organization, project management standards, practices, and procedures with the ability to work closely with stakeholders, customers, and diverse groups on building teams and maintaining lasting consensus. Communicate clearly, concisely, and tactfully, both verbally and in writing. Work well with City staff at all levels: technology experts, staff from other government agencies, and with the community. The candidate should demonstrate extensive experience and knowledge of end-user computing solutions, business processes and operations. The ideal candidate should be customer-centric and have expertise in the following areas: Experience supervising and leading an end-user computing and service desk support team Experienced in IT Service Management based on ITIL Experience as functioning as the customer's single point-of-contact for problem identification and resolution for issues that have been escalated by the team. Ability to design and maintain process documentation for the service desk team. Ability to interface with appropriate technical personnel for customer problems that cannot be resolved effectively. Experience managing complex technology projects requiring the support of multiple diverse staff and the procurement/utilization of specialized resources Experience writing formal staff reviews. Ability to conduct analysis, design, planning, and implementation using a project management approach Ability to comprehend the big picture and understand the long-term goals of a project or initiative Experience with providing excellent customer service in a 24/7 environment Experience developing and implementing policies, standards, guidelines and procedures Ability to identify opportunities and develop short-term and long-term solutions Experience in facilitating and managing organizational change management Employee development via training, mentoring and coaching Experience with inventory tracking and surplus procedures Experience with hardware and software licensing Experience with hardware and software support contracts Experience with procurement processes including quotes, bids, requests for proposal and contracts Experience with supporting mobile data computers and other mobile computing devices. Under direction, the Information Technology Supervisor supervises professional and technical staff involved with systems analysis, systems programming/systems administration, programming, customer support and/or computer operations work for a major unit of the Information Technology Office or a major department operation; prepares information technology studies and reports; assists in development and implementation of goals and policies; supervises and assists in preparation of budgets and equipment acquisition programs. DISTINGUISHING CHARACTERISTICS This is a supervisory-level classification populated with multiple incumbents. The Information Technology Supervisor's duties are primarily administrative/supervisory in nature but also involve professional information technology work. Information Technology Supervisors interface with City officials, public/private agencies, outside consultants and others and may assist the Chief Information Officer by developing, proposing and implementing information technology solutions for a variety of issues. The classification of Information Technology Supervisor is distinguished from the next lower information technology classification by the incumbent's full responsibility for supervising the activities of one or more units in the Information Technology Office or all aspects of a major department operation, and because oversight of staff by lower-level Information technology classifications is considered incidental duties. The Information Technology Supervisor is distinguished from the next higher classification of Information Technology Manager in that the latter describes a manager with broader responsibility for one or more large divisions who may also serve in the absence of the Chief Information Officer. SUPERVISION RECEIVED AND EXERCISED General direction is provided by an Information Technology Manager, the Chief Information Officer, or a department head. Responsibilities include supervision of professional, technical and administrative staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervises, trains, and evaluates professional and technical subordinates; provides technical advice and assistance to staff; selects and supervises the work of contractors. Supervises the development of plans and estimates for systems development and major enhancements of the City's information technology systems; supervises and participates in the preparation of special information technology studies and reports. Assists in the development and implementation of goals, objectives, policies, and priorities for an information technology unit; assists in the preparation and administration of unit budget; supervises and participates in the preparation of equipment acquisition and improvement programs and budgets. Establish program and production goals, priorities and major work schedules in accordance with established policies Coordinate resolution of complex and technical problems and system changes that affect the work of the unit Confers others regarding project priorities and progress; participates in planning, progress and design review meetings; provides technical assistance to resolve barriers to completion; negotiates contractor claims. Reviews and approves programming, systems development and systems enhancement plans, work orders, consultant and related bills and purchase orders; prepares and monitors consultant agreements, reviews new and proposed laws, regulations, codes, methods, materials and technique for application to projects; develops and implements procedures, standards and systems. Participates in committees and work groups; may lead or participate in planning or focus groups; may represent the department; prepares comprehensive technical and statistical reports; maintains a variety of records and technical data. Performs related or other duties as assigned. QUALIFICATIONS Skill In: Problem solving utilizing limited resources. Use of computers, computer applications, and software, including computer-based research tools. Project planning and management techniques relating to the development, acquisition and installation of information technology Budgeting Ability to: Manage, plan, assign, and supervise the work of a diverse staff in the accomplishment of multiple projects. Establish and maintain effective working relationships within various work groups. Manage multiple technical projects and adhere to deadlines. Use a variety of automated computer hardware and software systems. Communicate effectively, verbally and in writing. Exercise analytical skills in providing fact-based details to support ideas, recommendations, and analysis Coordinate within own department and across departments to identify opportunities for shared use of information systems and technologies. EXPERIENCE AND EDUCATION Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Experience: Four years of progressively responsible experience in the fields of systems analysis, systems programming, network administration, application programming, customer support, computer operations or similar field in a multi-platform information systems environment, including at least one year as a project lead or team leader. Education: A Bachelor's degree from an accredited college or university with a major in computer science, information systems, business information systems, business administration or a closely related field. Substitutions: Additional qualifying experience may substitute for education on a year-for-year basis. Professional certification in one or more fields of information technology may substitute for one year of education or one year of experience PROOF OF EDUCATION Should the combination of experience/education you are using to qualify for this position include education, then proof of said education such as but not limited touniversity/collegetranscripts, certificates, and degrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.orgby the final filing deadline. If submitting in person or via fax/email, please include your name and Jo b #001762-20-IT on your documents. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by acredentialsevaluation service. This evaluation must be submittedby the final filing deadline. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Officeby the final filing deadline: Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts anddegrees must besubmitted online with your application, emailed to employment@cityofsacramento.org , delivered in person, or sent to the Employment Office by fax or mailby the final filing deadline. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire: Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee of further advancement in the selection process. 3. Screening Committee : (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process : Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and passLiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification priorto receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.
Location 311 Vernon Street Roseville, 95678 Description FINAL FILING DATE: Open Until Filled. First cut-off is 5:00pm February 28, 2020. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Information Technology Program Manager in the Information Technology Department. The normal work schedule is Monday through Friday, 8 am-5 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. For more details on the position, please see the attached job flyer. SUPPLEMENTAL QUESTIONNAIRE Your responses to question 9, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. Why do you want to work for the City of Roseville? Describe your management style. Specifically, how have you let your teams to be high performing? How do you predict municipal governments will use technology differently in the next five years? How do you see yourself shaping the change? Describe a significant change initiative that you led at your last organization. What were the major challenges, and how did you achieve success? Which of the following Information Technology Divisions are you interested in leading and managing: Client Services (Service Desk), Business Solutions, Enterprise Solutions, Data Intelligence, Network Infrastructure, Cyber Security, and Strategic Planning & Digital Communications? The City of Roseville technology infrastructure teams support networks, servers and storage, telecommunications, radio, cloud, and cyber security functions. Please identify the technology infrastructure areas you've managed, how long, and any supervisory role you've held. Please include years of experience supporting, and years supervising the infrastructure area, and the number of staff supervised. How many years of experience do you possess in business application development/support or network/infrastructure support? Less than 3 years 3-5 years 5-7 years Over 7 years How many years of experience do you possess providing functional supervision over assigned personnel? Less than 1 year 1-3 years Over 3 years How many years of experience do you have as a program manager, leading and managing a portfolio of projects? How many years of experience do you have as a project manager, leading and managing the planning and implementation of business technology projects? Please list any college or university degrees you have earned, include the degree, major and institution. Job PDF: COR_ITProgramMan_Recruitment FINAL v2.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in Management. Special Instructions The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Feb 13, 2020
Full Time
Location 311 Vernon Street Roseville, 95678 Description FINAL FILING DATE: Open Until Filled. First cut-off is 5:00pm February 28, 2020. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Information Technology Program Manager in the Information Technology Department. The normal work schedule is Monday through Friday, 8 am-5 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. For more details on the position, please see the attached job flyer. SUPPLEMENTAL QUESTIONNAIRE Your responses to question 9, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. Why do you want to work for the City of Roseville? Describe your management style. Specifically, how have you let your teams to be high performing? How do you predict municipal governments will use technology differently in the next five years? How do you see yourself shaping the change? Describe a significant change initiative that you led at your last organization. What were the major challenges, and how did you achieve success? Which of the following Information Technology Divisions are you interested in leading and managing: Client Services (Service Desk), Business Solutions, Enterprise Solutions, Data Intelligence, Network Infrastructure, Cyber Security, and Strategic Planning & Digital Communications? The City of Roseville technology infrastructure teams support networks, servers and storage, telecommunications, radio, cloud, and cyber security functions. Please identify the technology infrastructure areas you've managed, how long, and any supervisory role you've held. Please include years of experience supporting, and years supervising the infrastructure area, and the number of staff supervised. How many years of experience do you possess in business application development/support or network/infrastructure support? Less than 3 years 3-5 years 5-7 years Over 7 years How many years of experience do you possess providing functional supervision over assigned personnel? Less than 1 year 1-3 years Over 3 years How many years of experience do you have as a program manager, leading and managing a portfolio of projects? How many years of experience do you have as a project manager, leading and managing the planning and implementation of business technology projects? Please list any college or university degrees you have earned, include the degree, major and institution. Job PDF: COR_ITProgramMan_Recruitment FINAL v2.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in Management. Special Instructions The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
State of Nevada
Carson City, Nevada, United States
Announcement Number: 1611143961 DEPARTMENT OF CONSERVATION AND NATURAL RESOURCES DIVISION OF WATER RESOURCES 901 South Stewart Street, Suite 2002 Carson City, Nevada 89701-5250 (775) 684-2800 • Fax (775) 684-2811 http://water.nv.gov NON- CLASSIFIED POSITION ANNOUNCEMENT Web Application Developer (Water Commissioner) Posted February 11, 2020 POSITION SUMMARY: This is an ASP.Net web developer position with the Department of Conservation and Natural Resources, Division of Water Resources. This position is located in Carson City. As part of a small software development team, you will play a key role in conserving, protecting, enhancing, and managing Nevada's water resources. An ideal candidate will have experience in developing web applications in ASP.Net, JavaScript, and SQL, including software design, coding, testing, and implementation. Experience in client-side development technologies like JQuery is preferred. If you have strong problem solving skills with a flair for creativity, an educational background in computer science or information systems and have experience and interest in developing web applications, you are highly encouraged to apply. MINIMUM Education: Graduation from an accredited college or university with a bachelor's degree in Computer Science or closely related field. REQUIRED Qualifications: • Experience designing and developing web-based applications using the ASP.Net framework. • Experience designing and querying relational databases. • Ability to collaborate with functional software stakeholders to understand business requirements and implement effective solutions. • Ability to leverage strong written and oral communication skills to develop project documentation. • Ability to work effectively independently as well as in a team environment. BRADLEY CROWELL Director TIM WILSON, P.E. State Engineer STATE OF NEVADA STEVE SISOLAK Governor APPROXIMATE ANNUAL SALARY (DOE): Employee/Employer Paid Retirement $63,746.64 - $95,672.16 Employer Paid Retirement $55,603.44 - $83,457.36 Benefits: The State benefits package includes enrollment in the Public Employees Retirement System (www.nvpers.org); a choice of health insurance plans (www.pebp.state.nv.us); eleven paid holidays; and paid annual leave and sick leave, after appropriate waiting periods. Other optional benefits are available including a deferred compensation program. WORKING ENVIRONMENT: Nevada Division of Water Resources offers a professional and friendly working environment with the option of working a 4 day, 10 hour/day schedule. Opportunities for offsite instructor led classroom based training are available. Additional opportunities to attend Microsoft Visual Studio Live events are available. APPLICATION DEADLINE: Applications will be accepted until recruitment needs are satisfied. HOW TO APPLY: Email your resume and direct any inquiries to Brian McMenamy, IT Manager bmcmenamy@water.nv.gov In subject line please reference: Web Developer Position Phone: 775-684-2858 In your cover letter, please indicate how you heard about this position. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Feb 12, 2020
Full Time
Announcement Number: 1611143961 DEPARTMENT OF CONSERVATION AND NATURAL RESOURCES DIVISION OF WATER RESOURCES 901 South Stewart Street, Suite 2002 Carson City, Nevada 89701-5250 (775) 684-2800 • Fax (775) 684-2811 http://water.nv.gov NON- CLASSIFIED POSITION ANNOUNCEMENT Web Application Developer (Water Commissioner) Posted February 11, 2020 POSITION SUMMARY: This is an ASP.Net web developer position with the Department of Conservation and Natural Resources, Division of Water Resources. This position is located in Carson City. As part of a small software development team, you will play a key role in conserving, protecting, enhancing, and managing Nevada's water resources. An ideal candidate will have experience in developing web applications in ASP.Net, JavaScript, and SQL, including software design, coding, testing, and implementation. Experience in client-side development technologies like JQuery is preferred. If you have strong problem solving skills with a flair for creativity, an educational background in computer science or information systems and have experience and interest in developing web applications, you are highly encouraged to apply. MINIMUM Education: Graduation from an accredited college or university with a bachelor's degree in Computer Science or closely related field. REQUIRED Qualifications: • Experience designing and developing web-based applications using the ASP.Net framework. • Experience designing and querying relational databases. • Ability to collaborate with functional software stakeholders to understand business requirements and implement effective solutions. • Ability to leverage strong written and oral communication skills to develop project documentation. • Ability to work effectively independently as well as in a team environment. BRADLEY CROWELL Director TIM WILSON, P.E. State Engineer STATE OF NEVADA STEVE SISOLAK Governor APPROXIMATE ANNUAL SALARY (DOE): Employee/Employer Paid Retirement $63,746.64 - $95,672.16 Employer Paid Retirement $55,603.44 - $83,457.36 Benefits: The State benefits package includes enrollment in the Public Employees Retirement System (www.nvpers.org); a choice of health insurance plans (www.pebp.state.nv.us); eleven paid holidays; and paid annual leave and sick leave, after appropriate waiting periods. Other optional benefits are available including a deferred compensation program. WORKING ENVIRONMENT: Nevada Division of Water Resources offers a professional and friendly working environment with the option of working a 4 day, 10 hour/day schedule. Opportunities for offsite instructor led classroom based training are available. Additional opportunities to attend Microsoft Visual Studio Live events are available. APPLICATION DEADLINE: Applications will be accepted until recruitment needs are satisfied. HOW TO APPLY: Email your resume and direct any inquiries to Brian McMenamy, IT Manager bmcmenamy@water.nv.gov In subject line please reference: Web Developer Position Phone: 775-684-2858 In your cover letter, please indicate how you heard about this position. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
COUNTY OF EL DORADO
330 Fair Lane, Placerville, California 95667, USA
Description El Dorado County is one of the most beautiful counties in the state of California. You can avoid the valley commute and fog and take in the natural beauty. Check out our video to learn more! ELEVATE TO EL DORADO The County of El Dorado is seeking a dynamic individual to fill an Information Technology Analyst II - Server Design and Administration position. While still reporting to Information Technologies, this position will be dedicated to serve and reside in the District Attorney's Office located in Placerville, CA. In this position, the incumbent will process digital evidence; coordinate and troubleshoot the day-to-day operations of the District Attorney's Office information technology systems;analyze utilization and perform system administration of Karpel, the District Attorney's case management system; develop appropriate departmental policies and procedures in regard to information technology system operations; and provides training to departmental staff on information technology related systems, processes and procedures. The ideal candidate for this vacancy will possess: Experience maintaining Digital CCTV systems Experience with project management, coordinating with outside vendors and business process analysis Experience working with database reporting services A training and experience evaluation may be utilized to determine an applicant's ranking for referral to specific vacancies. Based upon the informationin the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies.All work experience that is described or included in your response(s)MUSTbe included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. DEFINITION Under general supervision or direction, performs a diverse range of professional, analytical duties in the design, engineering, enhancement, administration, and maintenance of County information technology servers and related systems, including server hardware and core infrastructure applications; analyzes customer and enterprise infrastructure client/server systems requirements; develops and maintains department and enterprise infrastructure client/server architectures; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision or direction from assigned supervisory or management personnel. Exercises no direct supervision over staff but may lead the work of staff on assigned projects. CLASS CHARACTERISTICS Information Technology Analyst I - Server Design and Administration: This is the entry-level classification in the Information Technology Analyst - Server Design and Administration class series. Initially under general supervision, incumbents learn the operational aspects of the County's information technology architecture as well as its core hardware and software platforms. As experience is gained, assignments become more varied, complex, and difficult, and the degree of supervision and frequent review of work lessens as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the II-level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Information Technology Analyst II - Server Design and Administration: This is the fully qualified journey-level classification in the Information Technology Analyst - Server Design and Administration class series where incumbents perform the full range of server design, engineering, enhancement, administration, and maintenance. Positions at this level are distinguished from the I-level by the performance of the full range of duties, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is further distinguished from the Information Technology Analyst III- Server Design and Administration in that the latter is responsible for more complex and higher-level server design and administration functions and provides lead oversight to assigned staff. Positions in the Information Technology Analyst - Server Design and Administration class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the knowledge, skill, and experience which meets the qualifications for the II-level, and after demonstrating the ability to perform the work of the higher-level class. Examples of Essential Functions Performs a diverse range of professional, analytical duties in the design, engineering, enhancement, administration, and maintenance of County information technology servers and related systems, including server hardware and core infrastructure applications. Determines needs and develops/designs plans and proposals to meet the needs of department or enterprise infrastructure client/server users. Researches to determine feasibility and advises and recommends the appropriate uses of department or enterprise infrastructure client/server technology. Plans and determines system requirements; designs, builds, tests, implements, maintains, and enhances complex department or enterprise infrastructure client/server systems over multiple platforms, and technologies, ensuring that the design incorporates comprehensive security measures. Determines proper installation parameters for client/server software/hardware for smooth integration, transition, and efficiency. Installs third-party department or enterprise infrastructure client/server software; modifies software as necessary to meet County requirements; installs vendor supplied maintenance and enhancements. Participates in the configuration, implementation, and troubleshooting of server platforms and software and coordinates/collaborates with other information technology staff in the integration of client/server systems for operability. Acts as liaison between vendors, technical support, and departments to resolve client/server system impairments; coordinates and implements corrective measures. Models changes to hardware and software configurations to optimize the utilization of resources. Develops and implements comprehensive test plans to ensure that department or enterprise infrastructure client/server technology components are tested and debugged. Monitors, tests, and collects data on department or enterprise infrastructure client/server system performance. Monitors and enforces security policies and procedures; plans, develops; implements backup and recovery procedures; and crease and documents procedures on newly developed infrastructures. Determines and adjusts thresholds for client/server system resources. Writes and maintains comprehensive technical documentation for assigned projects including work flow diagrams, system design specifications, and policies and procedures for the utilization of specific hardware and/or software. Provides training for County staff as assigned. Participates in projects related to assigned specialty field; may function as a leader of a small project team; may provide limited leadership, training, and mentoring to other Information Technologies staff regarding areas of expertise. May provide data for justification of unit budget in relation to work assignments. Conducts research and stays current on new trends and innovative solutions for software solutions to business processes; recommends new technologies which would improve the department's or client's operational effectiveness. Performs related duties as assigned. Education & Experience Requirements (typing "See Resume" in application will not be accepted) QUALIFICATIONS Some knowledge and abilities may be gained by employees at the entry (I) level while in a learning capacity. Knowledge of: Principles and techniques of client/server architectures and methodologies. Design, installation, and maintenance of department or enterprise infrastructure client/server systems, including operating system resource requirements. Methods and techniques of analyzing business processes and developing solutions. Principles and functions of core server platforms and operating systems, including Active Directory, System Center Configuration Manager, and related technologies. Hypervisor/virtualization concepts and administration. Network services and protocols such as TCP/IP v4 and v6 protocols, and DHCP, DNS, SNMP, SMTP, FTP, HTTP, HTTPS, and ICMP. Planning and implementation of client/server hardware/software installation/upgrades. Development of utility programs and shell scripts. Managing and monitoring server performance and the use of server diagnostic systems and tools. Methods of deploying and administering department or enterprise infrastructure client/server applications. Enterprise backup administration including pool creation and tape management. Networking services and protocols. Principles and practices of technical problem solving. Methods and techniques of evaluating technology products for potential modification to meet business specifications. Methods and techniques of designing and coordinating information technology testing processes. Industry best practices of data center virtualization, management, and control. Restart and recovery concepts. Methods and techniques of conducting research. Principles and techniques of leadership and working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Methods and techniques of developing and delivering training. Principles and practices of producing effective project and technical documentation. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation. Ability to: Recognize server problems, develop recommendations and solutions, and manage corrections. Integrate department and/or enterprise infrastructure client/server systems. Administer and maintain centralized directory, file, and print services. Manage client/server user permissions and accounts. Enforce server security policies and procedures through the use of account, directory, and file rights filters. Develop and implement testing models. Evaluate, install, test, and implement new servers and server operating systems. Install new versions, releases, or maintenance levels of existing server operating systems and related components through centralized resource. Coordinate activities with vendors, clients, and staff. Collaborate with colleagues in developing and documenting process work flows, applications specifications, and models. Make technical oral presentations to technical and non-technical audiences. Understand complex information technology systems and issues. Use sound independent judgment within established guidelines. Prepare clear and concise reports, correspondence, documentation, and other written material. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Information Technology Analyst I - Server Design and Administration: Equivalent to a bachelor's degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field. Possession of one or more approved nationally recognized industry specific technology certifications may be substituted for some or all of the education. Information Technology Analyst II - Server Design and Administration: Equivalent to a bachelor's degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field; possession of one or more approved nationally recognized industry specific technology certifications may be substituted for some or all of the education; and EITHER Three (3) years of professional experience providing analytical support for enterprise or departmental servers and platforms; OR Two (2) years of professional experience at a level equivalent to the County's class of Information Technology Analyst I - Server Design and Administration. Licenses and Certifications: Possession of or ability to obtain and maintain, a valid California Driver's License by time of appointment and a satisfactory driving record. Other Requirements PHYSICAL DEMANDS Must possess mobility to work in an office setting; use standard office equipment, including a computer; some positions may be required to operate a motor vehicle; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Reasonable accommodations will be made for individuals on a case-by-case basis. ENVIRONMENTAL CONDITIONS Employees work in an office environment with loud to moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS Must be willing to work after hours, weekends, and holidays as needed. Must be able to pass a thorough background investigation. Closing Date/Time: 3/8/2020 11:59 PM Pacific
Feb 12, 2020
Full Time
Description El Dorado County is one of the most beautiful counties in the state of California. You can avoid the valley commute and fog and take in the natural beauty. Check out our video to learn more! ELEVATE TO EL DORADO The County of El Dorado is seeking a dynamic individual to fill an Information Technology Analyst II - Server Design and Administration position. While still reporting to Information Technologies, this position will be dedicated to serve and reside in the District Attorney's Office located in Placerville, CA. In this position, the incumbent will process digital evidence; coordinate and troubleshoot the day-to-day operations of the District Attorney's Office information technology systems;analyze utilization and perform system administration of Karpel, the District Attorney's case management system; develop appropriate departmental policies and procedures in regard to information technology system operations; and provides training to departmental staff on information technology related systems, processes and procedures. The ideal candidate for this vacancy will possess: Experience maintaining Digital CCTV systems Experience with project management, coordinating with outside vendors and business process analysis Experience working with database reporting services A training and experience evaluation may be utilized to determine an applicant's ranking for referral to specific vacancies. Based upon the informationin the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies.All work experience that is described or included in your response(s)MUSTbe included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. DEFINITION Under general supervision or direction, performs a diverse range of professional, analytical duties in the design, engineering, enhancement, administration, and maintenance of County information technology servers and related systems, including server hardware and core infrastructure applications; analyzes customer and enterprise infrastructure client/server systems requirements; develops and maintains department and enterprise infrastructure client/server architectures; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision or direction from assigned supervisory or management personnel. Exercises no direct supervision over staff but may lead the work of staff on assigned projects. CLASS CHARACTERISTICS Information Technology Analyst I - Server Design and Administration: This is the entry-level classification in the Information Technology Analyst - Server Design and Administration class series. Initially under general supervision, incumbents learn the operational aspects of the County's information technology architecture as well as its core hardware and software platforms. As experience is gained, assignments become more varied, complex, and difficult, and the degree of supervision and frequent review of work lessens as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the II-level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Information Technology Analyst II - Server Design and Administration: This is the fully qualified journey-level classification in the Information Technology Analyst - Server Design and Administration class series where incumbents perform the full range of server design, engineering, enhancement, administration, and maintenance. Positions at this level are distinguished from the I-level by the performance of the full range of duties, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is further distinguished from the Information Technology Analyst III- Server Design and Administration in that the latter is responsible for more complex and higher-level server design and administration functions and provides lead oversight to assigned staff. Positions in the Information Technology Analyst - Server Design and Administration class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the knowledge, skill, and experience which meets the qualifications for the II-level, and after demonstrating the ability to perform the work of the higher-level class. Examples of Essential Functions Performs a diverse range of professional, analytical duties in the design, engineering, enhancement, administration, and maintenance of County information technology servers and related systems, including server hardware and core infrastructure applications. Determines needs and develops/designs plans and proposals to meet the needs of department or enterprise infrastructure client/server users. Researches to determine feasibility and advises and recommends the appropriate uses of department or enterprise infrastructure client/server technology. Plans and determines system requirements; designs, builds, tests, implements, maintains, and enhances complex department or enterprise infrastructure client/server systems over multiple platforms, and technologies, ensuring that the design incorporates comprehensive security measures. Determines proper installation parameters for client/server software/hardware for smooth integration, transition, and efficiency. Installs third-party department or enterprise infrastructure client/server software; modifies software as necessary to meet County requirements; installs vendor supplied maintenance and enhancements. Participates in the configuration, implementation, and troubleshooting of server platforms and software and coordinates/collaborates with other information technology staff in the integration of client/server systems for operability. Acts as liaison between vendors, technical support, and departments to resolve client/server system impairments; coordinates and implements corrective measures. Models changes to hardware and software configurations to optimize the utilization of resources. Develops and implements comprehensive test plans to ensure that department or enterprise infrastructure client/server technology components are tested and debugged. Monitors, tests, and collects data on department or enterprise infrastructure client/server system performance. Monitors and enforces security policies and procedures; plans, develops; implements backup and recovery procedures; and crease and documents procedures on newly developed infrastructures. Determines and adjusts thresholds for client/server system resources. Writes and maintains comprehensive technical documentation for assigned projects including work flow diagrams, system design specifications, and policies and procedures for the utilization of specific hardware and/or software. Provides training for County staff as assigned. Participates in projects related to assigned specialty field; may function as a leader of a small project team; may provide limited leadership, training, and mentoring to other Information Technologies staff regarding areas of expertise. May provide data for justification of unit budget in relation to work assignments. Conducts research and stays current on new trends and innovative solutions for software solutions to business processes; recommends new technologies which would improve the department's or client's operational effectiveness. Performs related duties as assigned. Education & Experience Requirements (typing "See Resume" in application will not be accepted) QUALIFICATIONS Some knowledge and abilities may be gained by employees at the entry (I) level while in a learning capacity. Knowledge of: Principles and techniques of client/server architectures and methodologies. Design, installation, and maintenance of department or enterprise infrastructure client/server systems, including operating system resource requirements. Methods and techniques of analyzing business processes and developing solutions. Principles and functions of core server platforms and operating systems, including Active Directory, System Center Configuration Manager, and related technologies. Hypervisor/virtualization concepts and administration. Network services and protocols such as TCP/IP v4 and v6 protocols, and DHCP, DNS, SNMP, SMTP, FTP, HTTP, HTTPS, and ICMP. Planning and implementation of client/server hardware/software installation/upgrades. Development of utility programs and shell scripts. Managing and monitoring server performance and the use of server diagnostic systems and tools. Methods of deploying and administering department or enterprise infrastructure client/server applications. Enterprise backup administration including pool creation and tape management. Networking services and protocols. Principles and practices of technical problem solving. Methods and techniques of evaluating technology products for potential modification to meet business specifications. Methods and techniques of designing and coordinating information technology testing processes. Industry best practices of data center virtualization, management, and control. Restart and recovery concepts. Methods and techniques of conducting research. Principles and techniques of leadership and working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Methods and techniques of developing and delivering training. Principles and practices of producing effective project and technical documentation. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation. Ability to: Recognize server problems, develop recommendations and solutions, and manage corrections. Integrate department and/or enterprise infrastructure client/server systems. Administer and maintain centralized directory, file, and print services. Manage client/server user permissions and accounts. Enforce server security policies and procedures through the use of account, directory, and file rights filters. Develop and implement testing models. Evaluate, install, test, and implement new servers and server operating systems. Install new versions, releases, or maintenance levels of existing server operating systems and related components through centralized resource. Coordinate activities with vendors, clients, and staff. Collaborate with colleagues in developing and documenting process work flows, applications specifications, and models. Make technical oral presentations to technical and non-technical audiences. Understand complex information technology systems and issues. Use sound independent judgment within established guidelines. Prepare clear and concise reports, correspondence, documentation, and other written material. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Information Technology Analyst I - Server Design and Administration: Equivalent to a bachelor's degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field. Possession of one or more approved nationally recognized industry specific technology certifications may be substituted for some or all of the education. Information Technology Analyst II - Server Design and Administration: Equivalent to a bachelor's degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field; possession of one or more approved nationally recognized industry specific technology certifications may be substituted for some or all of the education; and EITHER Three (3) years of professional experience providing analytical support for enterprise or departmental servers and platforms; OR Two (2) years of professional experience at a level equivalent to the County's class of Information Technology Analyst I - Server Design and Administration. Licenses and Certifications: Possession of or ability to obtain and maintain, a valid California Driver's License by time of appointment and a satisfactory driving record. Other Requirements PHYSICAL DEMANDS Must possess mobility to work in an office setting; use standard office equipment, including a computer; some positions may be required to operate a motor vehicle; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Reasonable accommodations will be made for individuals on a case-by-case basis. ENVIRONMENTAL CONDITIONS Employees work in an office environment with loud to moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS Must be willing to work after hours, weekends, and holidays as needed. Must be able to pass a thorough background investigation. Closing Date/Time: 3/8/2020 11:59 PM Pacific
City of Santa Monica
Santa Monica, California, United States
Job Summary Operates radio, telephone and related communications equipment to receive and relay information; priortizes and assigns appropriate resources for emergency and non-emergency service calls for assigned area of responsibility. Maintains logs and records of all activity as required. Provides support information to police officers, fire units, the general public and other public safety agencies as required. Major Duties Answers telephone requests and/or radio calls for service. Analyzes the nature of the request, priortizes requests/public safety needs and assigns/alerts appropriate resources. Operates a Computer Aided Dispatch (CAD) computer system, video display terminals, multiple radio frequencies and associated equipment. Receives and records emergency and routine business calls by actively listening, appropriately controlling conversations and expeditously gathering pertinent and relevant information. Provides the public with basic instructions to safeguard persons in hazardous conditions, including first aid and medical emergencies prior to arrival of trained emergency response personnel. Dispatches City public safety and/or contacts other resource agencies, in accordance iwth prescribed procedures, often requiring immediate indepedent judgment. Provides training to new communications operators and other personnel in dispatch procedures, as required. Performs other related duties, as assigned. Minimum Qualifications Knowledge, Abilities, and Skills : Knowledge of : Principles, practices and techniques of public relations. Office practices and procedures. Police radio operations and procedures, local streets, police beats, classification of crimes and recognition of common police codes. Effective customer service techniques. Ability to : Perform emergency dispatching methods using various communications equipment including Computer Aided Dispatching (CAD) equipment or similar equipment. Operate various telephone, radio communication and Computer Aided Dispatching (CAD) equipment simultaneously under stress. Learn to use law enforcement and telecommunications databases and other applications in an appropriate manner. Memorize numerous codes, streets, addresses and computer functions. Learn fire equipment and resource capabilities and develop strategy for various types and fire and rescue emergencies. Provide high quality, efficient and professional customer service while working in a fast-paced and stressful environment. Speak clearly in a well-modulated voice using proper diction. Maintain emotional stability and patience. Possess level-headed thinking while being able to react appropriately and quickly in crisis and routine situations. Work independently and exercise independent judgment, discretion, maturity and confidence. Work within an established chain of command organizational structure and accept constructive criticism. Establish and maintain effective and cooperative working relationships with City employees and the general public. Provide effective customer service. Skill in : Reading, writing legibly, spelling and communicating at an appropriate level. Speaking clearly, distinctly, calmly and correctly with even modulation. Type at a corrected speed of 40 words per minute. Multi-tasking by simultaneously talking on the telephone/police radio and typing into a computer. Using a personal computer and applicable software applications. Education, Training, and Experience : Fire Department : Graduation from high school or the equivalent. One year of recent, paid work experience as a certified emergency medical public safety dispatcher. Licenses and Certificates: Possession of a valid Class C driver license. Possession of a valid Emergency Medical Dispatch certificate from a recognized emergency dispatch program. Possession of a valid American Heart Association or national/state accredited certification in Cardiopulmonary Resuscitation. Police Department : Graduation from high school or the equivalent. One year of recent, paid work experience as a law enforcement emergency dispatcher. Licenses and Certificates : Possession of California POST basic dispatcher certification. Possession of a valid Class C driver license. Diversity and Inclusion An on-line City application and required supplemental questions must be completed for this position. All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Testing will consist of the following: Typing @ 40 wpm (Qualifying) Background Investigation : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement. The investigation shall include, but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous employer(s), and references. NOTE : If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified city employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our employees are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces and diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for person with disabilities. Call (310) 45-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. Closing Date/Time: 2/24/2020 5:30 PM Pacific
Feb 12, 2020
Full Time
Job Summary Operates radio, telephone and related communications equipment to receive and relay information; priortizes and assigns appropriate resources for emergency and non-emergency service calls for assigned area of responsibility. Maintains logs and records of all activity as required. Provides support information to police officers, fire units, the general public and other public safety agencies as required. Major Duties Answers telephone requests and/or radio calls for service. Analyzes the nature of the request, priortizes requests/public safety needs and assigns/alerts appropriate resources. Operates a Computer Aided Dispatch (CAD) computer system, video display terminals, multiple radio frequencies and associated equipment. Receives and records emergency and routine business calls by actively listening, appropriately controlling conversations and expeditously gathering pertinent and relevant information. Provides the public with basic instructions to safeguard persons in hazardous conditions, including first aid and medical emergencies prior to arrival of trained emergency response personnel. Dispatches City public safety and/or contacts other resource agencies, in accordance iwth prescribed procedures, often requiring immediate indepedent judgment. Provides training to new communications operators and other personnel in dispatch procedures, as required. Performs other related duties, as assigned. Minimum Qualifications Knowledge, Abilities, and Skills : Knowledge of : Principles, practices and techniques of public relations. Office practices and procedures. Police radio operations and procedures, local streets, police beats, classification of crimes and recognition of common police codes. Effective customer service techniques. Ability to : Perform emergency dispatching methods using various communications equipment including Computer Aided Dispatching (CAD) equipment or similar equipment. Operate various telephone, radio communication and Computer Aided Dispatching (CAD) equipment simultaneously under stress. Learn to use law enforcement and telecommunications databases and other applications in an appropriate manner. Memorize numerous codes, streets, addresses and computer functions. Learn fire equipment and resource capabilities and develop strategy for various types and fire and rescue emergencies. Provide high quality, efficient and professional customer service while working in a fast-paced and stressful environment. Speak clearly in a well-modulated voice using proper diction. Maintain emotional stability and patience. Possess level-headed thinking while being able to react appropriately and quickly in crisis and routine situations. Work independently and exercise independent judgment, discretion, maturity and confidence. Work within an established chain of command organizational structure and accept constructive criticism. Establish and maintain effective and cooperative working relationships with City employees and the general public. Provide effective customer service. Skill in : Reading, writing legibly, spelling and communicating at an appropriate level. Speaking clearly, distinctly, calmly and correctly with even modulation. Type at a corrected speed of 40 words per minute. Multi-tasking by simultaneously talking on the telephone/police radio and typing into a computer. Using a personal computer and applicable software applications. Education, Training, and Experience : Fire Department : Graduation from high school or the equivalent. One year of recent, paid work experience as a certified emergency medical public safety dispatcher. Licenses and Certificates: Possession of a valid Class C driver license. Possession of a valid Emergency Medical Dispatch certificate from a recognized emergency dispatch program. Possession of a valid American Heart Association or national/state accredited certification in Cardiopulmonary Resuscitation. Police Department : Graduation from high school or the equivalent. One year of recent, paid work experience as a law enforcement emergency dispatcher. Licenses and Certificates : Possession of California POST basic dispatcher certification. Possession of a valid Class C driver license. Diversity and Inclusion An on-line City application and required supplemental questions must be completed for this position. All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Testing will consist of the following: Typing @ 40 wpm (Qualifying) Background Investigation : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement. The investigation shall include, but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous employer(s), and references. NOTE : If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified city employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our employees are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces and diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for person with disabilities. Call (310) 45-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. Closing Date/Time: 2/24/2020 5:30 PM Pacific
Basic Function Performs information systems support and analysis for a specified function or area within a department and ensures that all concerns are addressed and closed within the prescribed practices and required timeline. Example Of Duties Performs systems analysis and provides systems support in a specified application area Develops, oversees, and maintains information systems Produces various reports for functional areas Consults with staff from functional areas and users to determine information processing needs and to design/identify specific training programs Designs technical systems specifications describing information processing functions required by the users Evaluates and recommends use of commercial software in application area Provides input to consultants regarding user needs and acceptability of alternatives for development of assigned systems Coordinates with systems programmers Evaluates systems to ensure that user requirements are properly satisfied Troubleshoots, analyzes, and resolves user and systems problems Monitors system performance and integrity Designs and implements upgrades to user interface Communicates system upgrade needs to ITS (Information Technology Services) Responds to system emergencies Researches and prepares reports, systems training manuals, and technical systems documentation Monitors historic data to ensure proper records retention Participates in the department's information security, disaster recovery, and safety programs Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Information Systems, or a related field Experience One year of relevant experience performing work within a department leading to an understanding of systems for computerization or programming in FOCUS and other user-oriented languages Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience administrating Project Management and Service Management tools and methodologies Experience configuring and administrating Project Portfolio Management (PPM), and Service Management Tools Experience designing business rules, workflows, and requirements documentation Experience developing ad-hoc and template reports in Excel, in Access, and in Business Intelligence (BI) tools, such as, Power BI, Tableau, Domo, and Oracle BI. Knowledge: Theories, principles, and practices of specified application areas and systems analysis and design Applicable software, such as Crystal Reports, .NET Framework, etc. Analysis, research procedures, and reconciliation of information Capabilities of large-scale computer systems Personal computer hardware and software System administration, security practices, and user management Query generation, data organization, and database design Statistical analysis and data interpretation Skill in Analyzing and designing information systems in a specified application area Listening to users, interpreting needs, and providing support Managing database information and developing data warehouses, using systems such as Oracle Database Application utilization, maintenance, planning, troubleshooting, and upgrades, such as Crystal Reports Basic programming languages, such as SQL (Structured Query Language), Crystal Syntax, etc. Troubleshooting system problems and developing solutions Preparing easily consumable reports, professional e-mails, and correspondence Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Abilities Compile, analyze, and communicate system information and data Think and act independently Find creative solutions to problems Handle highly confidential information Meet tight time constraints and deadlines Read, understand, interpret, clarify, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Train users in implemented systems Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date.(EB) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 25-FEB-20
Feb 12, 2020
Full Time
Basic Function Performs information systems support and analysis for a specified function or area within a department and ensures that all concerns are addressed and closed within the prescribed practices and required timeline. Example Of Duties Performs systems analysis and provides systems support in a specified application area Develops, oversees, and maintains information systems Produces various reports for functional areas Consults with staff from functional areas and users to determine information processing needs and to design/identify specific training programs Designs technical systems specifications describing information processing functions required by the users Evaluates and recommends use of commercial software in application area Provides input to consultants regarding user needs and acceptability of alternatives for development of assigned systems Coordinates with systems programmers Evaluates systems to ensure that user requirements are properly satisfied Troubleshoots, analyzes, and resolves user and systems problems Monitors system performance and integrity Designs and implements upgrades to user interface Communicates system upgrade needs to ITS (Information Technology Services) Responds to system emergencies Researches and prepares reports, systems training manuals, and technical systems documentation Monitors historic data to ensure proper records retention Participates in the department's information security, disaster recovery, and safety programs Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Information Systems, or a related field Experience One year of relevant experience performing work within a department leading to an understanding of systems for computerization or programming in FOCUS and other user-oriented languages Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience administrating Project Management and Service Management tools and methodologies Experience configuring and administrating Project Portfolio Management (PPM), and Service Management Tools Experience designing business rules, workflows, and requirements documentation Experience developing ad-hoc and template reports in Excel, in Access, and in Business Intelligence (BI) tools, such as, Power BI, Tableau, Domo, and Oracle BI. Knowledge: Theories, principles, and practices of specified application areas and systems analysis and design Applicable software, such as Crystal Reports, .NET Framework, etc. Analysis, research procedures, and reconciliation of information Capabilities of large-scale computer systems Personal computer hardware and software System administration, security practices, and user management Query generation, data organization, and database design Statistical analysis and data interpretation Skill in Analyzing and designing information systems in a specified application area Listening to users, interpreting needs, and providing support Managing database information and developing data warehouses, using systems such as Oracle Database Application utilization, maintenance, planning, troubleshooting, and upgrades, such as Crystal Reports Basic programming languages, such as SQL (Structured Query Language), Crystal Syntax, etc. Troubleshooting system problems and developing solutions Preparing easily consumable reports, professional e-mails, and correspondence Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Abilities Compile, analyze, and communicate system information and data Think and act independently Find creative solutions to problems Handle highly confidential information Meet tight time constraints and deadlines Read, understand, interpret, clarify, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Train users in implemented systems Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date.(EB) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 25-FEB-20
Description: POSITION SUMMARY: Under the general supervision of the Chief Information Officer, and the direction of the Help Desk Lead, the incumbent provides technology support to Cal Maritime's faculty, staff, and students. The incumbent provides first-level consulting support for customers through walk-in, email, phone, remote control, and on-site visits, and coordinates with other IT areas to resolve technology issues. MAJOR RESPONSIBILITIES: Customer support • Provide, telephone, email, remote control, and on-site support to faculty, staff, and students for information technology and audio-visual services including problem resolution • Assist users with audio-visual and computing equipment and software in classrooms and conference rooms • Issue port passes to cadets, faculty and staff • Gather customer requirements and collaborate with help desk staff to provide recommendations for software, hardware, and other components necessary for a complete technology solution • Provide support and training for computer labs and conference rooms Setup and configuration • Install and configure audio-visual and computing equipment • Setup audio-visual and computing equipment for events and conferences Documentation • Report on projects and progress to help desk lead • Document frequently occurring issues into knowledge base • Create and read schematics and knowledge base articles • Create, monitor and complete tickets and distribute tickets to other IT staff (systems, network, PeopleSoft, information security, etc.) when needed Asset management & inventory • Organize and maintain orderly work environment, label equipment to be used as spares or e-waste, keep equipment grouped by categories • Assist with inventory of information technology and audio-visual equipment • Decommission obsolete or inoperative equipment and prepare e-waste documentation Research and training • Develop and maintain expertise with hardware and software supported by Cal Maritime • Attend training for new products and applications; keep current on new technologies REQUIRED QUALIFICATIONS: • A Bachelor's degree (or equivalent) required with at least one year of related experience. • Work experience in support of audio-visual, computers, and peripherals in help desk environment • Knowledge of desktop and mobile operating systems including: o Microsoft Windows o MacOS o iOS o Android • Knowledge of desktop applications, related hardware, and workstation management tools such as: o Microsoft Office365 online and installed applications o Desktop security products including anti-virus solutions o Adobe Creative Cloud applications o Active Directory • Knowledge of current technological trends and developments • Experience with computers and peripherals and the interrelationship to network infrastructure, systems administration, administrative applications, and information security • Ability to develop and document guidelines for technical and end-user staff • Analytical, troubleshooting, and problem-solving skills • Strong interpersonal and communication skills • Good organizational skills and ability to manage numerous concurrent projects • Team approach to projects, including the ability to work with internal IT staff, vendors and other external partners • Ability to multi-task and use independent judgment • Experience providing audio-visual support including projectors, TVs, sound systems, adapters • Strong customer-service experience • A valid California Driver's license is required. PREFERRED QUALIFICATIONS: • Experience working in higher education or similar organizational environment • Knowledge of work management solutions, such as ticketing solutions • Experience with academic software packages such as SPSS, Minitab, MATLAB, ArcGIS/ESRI • Experience working on projects • ITIL Foundation Certification, Microsoft certification(s), Project Management Certification SPECIAL CONDITIONS: PHYSICAL, MENTAL and ENVIRONMENTAL CONDITIONS: • Up to 40% of the activities involve sitting, standing, squatting, kneeling or walking; involves lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. • Drives motorized equipment. HOURS OF WORK/TRAVEL: The incumbent may be required to work evenings, weekends and holidays. The incumbent may be required to provide IT support for up to two months on the annual training cruise aboard the Training Ship Golden Bear. Incumbent will be subject to an annual cruise physical and drug screening prior to participation. The incumbent must also have or be able to obtain, a U.S. Passport and a Merchant Mariner Credential to participate in the training cruise. BACKGROUND CHECK: A background check (including a criminal records check and DMV records check) must be satisfactorily completed before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. ELIGIBILITY TO WORK: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with a Disability Closing Date/Time: Open until filled
Feb 11, 2020
Full Time
Description: POSITION SUMMARY: Under the general supervision of the Chief Information Officer, and the direction of the Help Desk Lead, the incumbent provides technology support to Cal Maritime's faculty, staff, and students. The incumbent provides first-level consulting support for customers through walk-in, email, phone, remote control, and on-site visits, and coordinates with other IT areas to resolve technology issues. MAJOR RESPONSIBILITIES: Customer support • Provide, telephone, email, remote control, and on-site support to faculty, staff, and students for information technology and audio-visual services including problem resolution • Assist users with audio-visual and computing equipment and software in classrooms and conference rooms • Issue port passes to cadets, faculty and staff • Gather customer requirements and collaborate with help desk staff to provide recommendations for software, hardware, and other components necessary for a complete technology solution • Provide support and training for computer labs and conference rooms Setup and configuration • Install and configure audio-visual and computing equipment • Setup audio-visual and computing equipment for events and conferences Documentation • Report on projects and progress to help desk lead • Document frequently occurring issues into knowledge base • Create and read schematics and knowledge base articles • Create, monitor and complete tickets and distribute tickets to other IT staff (systems, network, PeopleSoft, information security, etc.) when needed Asset management & inventory • Organize and maintain orderly work environment, label equipment to be used as spares or e-waste, keep equipment grouped by categories • Assist with inventory of information technology and audio-visual equipment • Decommission obsolete or inoperative equipment and prepare e-waste documentation Research and training • Develop and maintain expertise with hardware and software supported by Cal Maritime • Attend training for new products and applications; keep current on new technologies REQUIRED QUALIFICATIONS: • A Bachelor's degree (or equivalent) required with at least one year of related experience. • Work experience in support of audio-visual, computers, and peripherals in help desk environment • Knowledge of desktop and mobile operating systems including: o Microsoft Windows o MacOS o iOS o Android • Knowledge of desktop applications, related hardware, and workstation management tools such as: o Microsoft Office365 online and installed applications o Desktop security products including anti-virus solutions o Adobe Creative Cloud applications o Active Directory • Knowledge of current technological trends and developments • Experience with computers and peripherals and the interrelationship to network infrastructure, systems administration, administrative applications, and information security • Ability to develop and document guidelines for technical and end-user staff • Analytical, troubleshooting, and problem-solving skills • Strong interpersonal and communication skills • Good organizational skills and ability to manage numerous concurrent projects • Team approach to projects, including the ability to work with internal IT staff, vendors and other external partners • Ability to multi-task and use independent judgment • Experience providing audio-visual support including projectors, TVs, sound systems, adapters • Strong customer-service experience • A valid California Driver's license is required. PREFERRED QUALIFICATIONS: • Experience working in higher education or similar organizational environment • Knowledge of work management solutions, such as ticketing solutions • Experience with academic software packages such as SPSS, Minitab, MATLAB, ArcGIS/ESRI • Experience working on projects • ITIL Foundation Certification, Microsoft certification(s), Project Management Certification SPECIAL CONDITIONS: PHYSICAL, MENTAL and ENVIRONMENTAL CONDITIONS: • Up to 40% of the activities involve sitting, standing, squatting, kneeling or walking; involves lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. • Drives motorized equipment. HOURS OF WORK/TRAVEL: The incumbent may be required to work evenings, weekends and holidays. The incumbent may be required to provide IT support for up to two months on the annual training cruise aboard the Training Ship Golden Bear. Incumbent will be subject to an annual cruise physical and drug screening prior to participation. The incumbent must also have or be able to obtain, a U.S. Passport and a Merchant Mariner Credential to participate in the training cruise. BACKGROUND CHECK: A background check (including a criminal records check and DMV records check) must be satisfactorily completed before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. ELIGIBILITY TO WORK: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Equal Opportunity Employer/Minorities/Females/Veterans/Individuals with a Disability Closing Date/Time: Open until filled
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Integration Developer. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $6,249 to $12,100 per month. Position Information The California State University, Office of the Chancellor, is seeking a Senior Integration Developer to act as part of the California State University (CSU) Application Development team, this position provides technical support for CSU's PeopleSoft applications. Information Systems' Application Development area encompasses application support and upgrade activities for the on-premise Finance, Campus Solutions, and Human Resources applications for 23 campuses and the CSU Chancellor's Office (CO), and integration with other third-party/external and/or internal systems. The Senior Integration Developer's primary role is to provide data and application integration between on-premise applications and external third parties, and connectivity between two more third parties. This position requires in-depth, advanced knowledge of developing multipurpose integration platforms and implementing extensible API connectors and a broad understanding of technical architecture. This role also requires proactive initiative to resolve the most complex application issues in support/development areas that include implementation, system analysis, planning, design, and development. The expert level position must possess advanced, comprehensive and technical knowledge of the system, including a high level of developer ability. Specific technical support and development assignments may change at any time based on Application Development's projects and priorities, including supporting other applications within the area. Responsibilities Under the general direction of the Associate Director, Application Operations, the Senior Integration Developer will perform tasks and duties as follows: -Assess functional and nonfunctional requirements and create integration designs to meet both business and technical needs -Analyze, design, develop, test, deploy and maintain integration solutions and process flows. -Design, development, testing, troubleshooting and maintenance of integration components for applications and systems -Work with ERP development team to ensure that application designs utilize the appropriate integration patterns and standards -Maintain current knowledge of industry trends and standards -Build and maintain a solid understanding of the application areas and the business areas they support -Independent technical design, development coding, testing, configuration and production support of application development using PeopleTools, PeopleCode, Web Services, Integration Broker, Application Designer, complex SQR, etc. -Mentor and train technical developers on development efforts, best practices, and standardization -Lead and participate in project teams to implement new system functionality -Provide time/cost estimates for development work and deliverables -Deliver effective solutions on time and adhere to development and quality standards. -Communicate and enforce best practice coding standards. -Undertake special projects as directed including working with other subject matter experts (SME) teams to facilitate cross-training and coverage of all application areas. Qualifications This position requires: -A BA/BS in Computer Science or a related field or an equivalent combination of education and experience, experience with integration tools as well as course work in the PeopleSoft HCM and Finance applications. -Minimum 5 years of experience with XML, JSON and other flat file integrations. -Minimum 5 years of experience with SQL, XSLT Development. -Minimum 5 years of technical experience developing and supporting Application Platform. Integration (API) connectivity and multi-platform integrations using SOAP, RPC, REST, etc. -Minimum 5 years of experience with an integration platform tools such as MuleSoft, Boomi, Informatica, Snaplogic, Workato, Talend or similar. -Proven recent technical end to end development on major projects and modifications. Proven ability to create new development unassisted based on functional specifications. -Excellent application implementation lifecycle skills including experience with: translating business requirements into technical designs, contributing to fit/gap analysis, application configurations, and technical specifications. -Creative problem solving / strategic thinking skills to improve processes and solve complex problems. -Strong understanding of best practice coding techniques and testing skills. -Excellent analytical skills, debugging techniques and root cause analysis skills. -Excellent written and advanced verbal communication skills (including exceptional presentation skills, listening, mentoring and collaboration abilities). -Ability to handle multiple tasks, prioritize, take initiative, and work well under pressure. -Must be flexible and able to work independently or in a team environment. -Aptitude and desire to be a "hands on" contributor with attention to detail is essential. -Strong customer service skills. Desire and willingness to learn and implement new technology. Preferred skills: -Minimum 5 years of technical experience developing and supporting the PeopleSoft HCM and/or Finance applications with demonstrated current development expertise. Development skills include expert proficiency with Fluid, Integration Broker, PeopleTools, PeopleCode, Application Designer, Application Engine, Application Packages, Component Interfaces, Configuration Manager, SQL/SQR, BI Publisher, Web Services, PeopleSoft Update Manager or Change Assistant. Application Period Resumes will be accepted until February 24, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the Unites States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Feb 11, 2020
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Integration Developer. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Salary The salary range for this classification is $6,249 to $12,100 per month. Position Information The California State University, Office of the Chancellor, is seeking a Senior Integration Developer to act as part of the California State University (CSU) Application Development team, this position provides technical support for CSU's PeopleSoft applications. Information Systems' Application Development area encompasses application support and upgrade activities for the on-premise Finance, Campus Solutions, and Human Resources applications for 23 campuses and the CSU Chancellor's Office (CO), and integration with other third-party/external and/or internal systems. The Senior Integration Developer's primary role is to provide data and application integration between on-premise applications and external third parties, and connectivity between two more third parties. This position requires in-depth, advanced knowledge of developing multipurpose integration platforms and implementing extensible API connectors and a broad understanding of technical architecture. This role also requires proactive initiative to resolve the most complex application issues in support/development areas that include implementation, system analysis, planning, design, and development. The expert level position must possess advanced, comprehensive and technical knowledge of the system, including a high level of developer ability. Specific technical support and development assignments may change at any time based on Application Development's projects and priorities, including supporting other applications within the area. Responsibilities Under the general direction of the Associate Director, Application Operations, the Senior Integration Developer will perform tasks and duties as follows: -Assess functional and nonfunctional requirements and create integration designs to meet both business and technical needs -Analyze, design, develop, test, deploy and maintain integration solutions and process flows. -Design, development, testing, troubleshooting and maintenance of integration components for applications and systems -Work with ERP development team to ensure that application designs utilize the appropriate integration patterns and standards -Maintain current knowledge of industry trends and standards -Build and maintain a solid understanding of the application areas and the business areas they support -Independent technical design, development coding, testing, configuration and production support of application development using PeopleTools, PeopleCode, Web Services, Integration Broker, Application Designer, complex SQR, etc. -Mentor and train technical developers on development efforts, best practices, and standardization -Lead and participate in project teams to implement new system functionality -Provide time/cost estimates for development work and deliverables -Deliver effective solutions on time and adhere to development and quality standards. -Communicate and enforce best practice coding standards. -Undertake special projects as directed including working with other subject matter experts (SME) teams to facilitate cross-training and coverage of all application areas. Qualifications This position requires: -A BA/BS in Computer Science or a related field or an equivalent combination of education and experience, experience with integration tools as well as course work in the PeopleSoft HCM and Finance applications. -Minimum 5 years of experience with XML, JSON and other flat file integrations. -Minimum 5 years of experience with SQL, XSLT Development. -Minimum 5 years of technical experience developing and supporting Application Platform. Integration (API) connectivity and multi-platform integrations using SOAP, RPC, REST, etc. -Minimum 5 years of experience with an integration platform tools such as MuleSoft, Boomi, Informatica, Snaplogic, Workato, Talend or similar. -Proven recent technical end to end development on major projects and modifications. Proven ability to create new development unassisted based on functional specifications. -Excellent application implementation lifecycle skills including experience with: translating business requirements into technical designs, contributing to fit/gap analysis, application configurations, and technical specifications. -Creative problem solving / strategic thinking skills to improve processes and solve complex problems. -Strong understanding of best practice coding techniques and testing skills. -Excellent analytical skills, debugging techniques and root cause analysis skills. -Excellent written and advanced verbal communication skills (including exceptional presentation skills, listening, mentoring and collaboration abilities). -Ability to handle multiple tasks, prioritize, take initiative, and work well under pressure. -Must be flexible and able to work independently or in a team environment. -Aptitude and desire to be a "hands on" contributor with attention to detail is essential. -Strong customer service skills. Desire and willingness to learn and implement new technology. Preferred skills: -Minimum 5 years of technical experience developing and supporting the PeopleSoft HCM and/or Finance applications with demonstrated current development expertise. Development skills include expert proficiency with Fluid, Integration Broker, PeopleTools, PeopleCode, Application Designer, Application Engine, Application Packages, Component Interfaces, Configuration Manager, SQL/SQR, BI Publisher, Web Services, PeopleSoft Update Manager or Change Assistant. Application Period Resumes will be accepted until February 24, 2020 or until job posting is removed. How To Apply To apply for this position, click on the link at the top of the screen. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the Unites States. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
