Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants About this Position DSD is looking for an IT Project Manager Sr. The world of permitting technology is changing and we need a PM with the leadership and organizational skills to help bring that new world to life. This is a position that will be heavy on software development but there will also be an occasional infrastructure project. A top candidate will be able to handle the city bureaucracy, savvy purchasing, people management, education and of course, project schedules. DSD is mostly an agile project management shop but is tied to results not rigid policies. A Typical Day will include: Managing a team of developers that includes, FTEs, Temps, Contractors and consultants. Project managing the development of the permitting application for DSD . Project managing other large IT projects for DSD Handling project budgets, managing contracts and vendors Daily Agile Stand ups Reaching out to other city departments to ensure collaboration Application Notes: A detailed complete online City of Austin employment application is required to help us better evaluate your qualifications, and will be used to determine salary if you are selected for this position. A cover letter and resume must be submitted, but will not substitute for a complete online City of Austin employment application. Employment history dates must include month and year. Please verify that the employment history, dates, month, and year, on your resume exactly match the online employment application. Pay Range $42.31 - $56.06 Hours Monday through Friday. 8:00 a.m. until 5:00 p.m. with Telecommute Options. Job Close Date 04/12/2020 Type of Posting External Department Development Services Dept Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location OTC, 505 Barton Springs Drive-Office Relocating Summer 2020 Preferred Qualifications Experience managing IT projects of over $400,000 Experience in IT application development Experience in communicating to diverse groups Experience in government or regulated industry working in IT Experience in budgets, contracts and procurement Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to the job, plus six years of experience in a related field. Do you meet these requirements? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Which best describes the largest IT project budget you have experience managing? None $1 to $50,000 $50,001 to $200,000 $200,001 to $500,000 $500,001 or more * Please describe your experience in software development. None, but I am willing to learn. I'm an avid user of software applications. I've been an application support person in the past. I've been a developer or programmer or business systems analyst in the past. I've been a project manager on large IT infrastructure project(s) in the past, just not primarily software development projects. I've been the primary project manager for at least one software development project. * How many years of experience do you have working in IT? I have not worked in IT 1 to 5 Years 6 to 10 Years 11+ Years * If you have worked for the government or a regulated industry, which one? If not, please type N/A (Open Ended Question) * What is the largest contract you have managed? 0 $1-$50,000 $50,001-$500,000 over $500,000 * What role have you played in managing an enterprise application installation, mitigation or upgrade with over 500 users? I have not played a role in this type of enterprise action. I was an individual team member and learned alot about large software projects. I was the key technology lead on a large software project. I assisted the project manager of a large software project. I was the primary project manager for a large IT infrastructure project - just not a software project. I was the primary project manager for a large software project. * Describe how you would typically communicate with your executive sponsor on a project. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 04, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants About this Position DSD is looking for an IT Project Manager Sr. The world of permitting technology is changing and we need a PM with the leadership and organizational skills to help bring that new world to life. This is a position that will be heavy on software development but there will also be an occasional infrastructure project. A top candidate will be able to handle the city bureaucracy, savvy purchasing, people management, education and of course, project schedules. DSD is mostly an agile project management shop but is tied to results not rigid policies. A Typical Day will include: Managing a team of developers that includes, FTEs, Temps, Contractors and consultants. Project managing the development of the permitting application for DSD . Project managing other large IT projects for DSD Handling project budgets, managing contracts and vendors Daily Agile Stand ups Reaching out to other city departments to ensure collaboration Application Notes: A detailed complete online City of Austin employment application is required to help us better evaluate your qualifications, and will be used to determine salary if you are selected for this position. A cover letter and resume must be submitted, but will not substitute for a complete online City of Austin employment application. Employment history dates must include month and year. Please verify that the employment history, dates, month, and year, on your resume exactly match the online employment application. Pay Range $42.31 - $56.06 Hours Monday through Friday. 8:00 a.m. until 5:00 p.m. with Telecommute Options. Job Close Date 04/12/2020 Type of Posting External Department Development Services Dept Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location OTC, 505 Barton Springs Drive-Office Relocating Summer 2020 Preferred Qualifications Experience managing IT projects of over $400,000 Experience in IT application development Experience in communicating to diverse groups Experience in government or regulated industry working in IT Experience in budgets, contracts and procurement Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to the job, plus six years of experience in a related field. Do you meet these requirements? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Which best describes the largest IT project budget you have experience managing? None $1 to $50,000 $50,001 to $200,000 $200,001 to $500,000 $500,001 or more * Please describe your experience in software development. None, but I am willing to learn. I'm an avid user of software applications. I've been an application support person in the past. I've been a developer or programmer or business systems analyst in the past. I've been a project manager on large IT infrastructure project(s) in the past, just not primarily software development projects. I've been the primary project manager for at least one software development project. * How many years of experience do you have working in IT? I have not worked in IT 1 to 5 Years 6 to 10 Years 11+ Years * If you have worked for the government or a regulated industry, which one? If not, please type N/A (Open Ended Question) * What is the largest contract you have managed? 0 $1-$50,000 $50,001-$500,000 over $500,000 * What role have you played in managing an enterprise application installation, mitigation or upgrade with over 500 users? I have not played a role in this type of enterprise action. I was an individual team member and learned alot about large software projects. I was the key technology lead on a large software project. I assisted the project manager of a large software project. I was the primary project manager for a large IT infrastructure project - just not a software project. I was the primary project manager for a large software project. * Describe how you would typically communicate with your executive sponsor on a project. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years Licenses or Certifications: None. Notes to Applicants POSITION DESCRIPTION : This position primarily produces SQL code (database queries) against the Customer Care and Billing (CC&B) database. The ITAA executes, monitors, and troubleshoots new and existing database queries. The position supports Billing Services Management and Payment Services Management for data and reporting. The ITAA also works with those requesting reporting to determine requirements, analyze system processes, and make recommendations. The ITAA maintains a library of SQL code and a schedule of database queries. Secondary duties include: developing finished report products using Excel or a business intelligence tool; upkeep of the report server; and using SQL to test hardware or software. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s). WORK HOURS : This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. All Essential employees ensure the continuance of key operations in order to maintain the delivery of electric service safely for the City of Austin. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range $27.88 - $36.25 Hours Monday - Friday, 8am - 5pm. Job Close Date 04/22/2020 Type of Posting Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd., Austin, Texas 78704 Preferred Qualifications Experience with SQL development Knowledge of advanced Excel features Training/experience with business intelligence applications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develop, implement, and configure technological solutions 2. Assist in administering, monitoring, and maintaining one or more IT systems 3. Provide support in response to issues to resolve specific technical problems or make changes to systems 4. Prepare and maintain documentation related to the development and maintenance of systems 5. Perform bug tracking and quality assurance tasks 6. Participate in disaster recovery planning and testing 7. Develop and/or deliver training 8. Create and prepare reports Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of database design principles • Knowledge of IT policies, procedures, and security requirements • Knowledge of structured query languages • Knowledge of process models and data flow diagrams • Skill with computers and computer systems • Skill in documenting and maintaining application and process or configuration information • Skill in providing system/application administration • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from a four-year (4) college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Choose the answer below that matches the years of experience you have had of direct, hands-on administration of Oracle or SQL Server databases? None Less than 1 year 1 to less than 3 years 3 to less than 5 years More than 5 years * This position requires heavy use of SQL. Please describe how you have used SQL in your work in the past. (Open Ended Question) * Please describe your professional experience with advanced Excel tools. (Open Ended Question) * Describe your experience with business intelligence applications and indicate the positions(s) on your application that support your answer. (Open Ended Question) * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required DocumentsOptional Documents
Apr 04, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years Licenses or Certifications: None. Notes to Applicants POSITION DESCRIPTION : This position primarily produces SQL code (database queries) against the Customer Care and Billing (CC&B) database. The ITAA executes, monitors, and troubleshoots new and existing database queries. The position supports Billing Services Management and Payment Services Management for data and reporting. The ITAA also works with those requesting reporting to determine requirements, analyze system processes, and make recommendations. The ITAA maintains a library of SQL code and a schedule of database queries. Secondary duties include: developing finished report products using Excel or a business intelligence tool; upkeep of the report server; and using SQL to test hardware or software. APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment(s). WORK HOURS : This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled. All Essential employees ensure the continuance of key operations in order to maintain the delivery of electric service safely for the City of Austin. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 10 year criminal history background check. FAIR LABOR STANDARDS ACT : This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range $27.88 - $36.25 Hours Monday - Friday, 8am - 5pm. Job Close Date 04/22/2020 Type of Posting Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd., Austin, Texas 78704 Preferred Qualifications Experience with SQL development Knowledge of advanced Excel features Training/experience with business intelligence applications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develop, implement, and configure technological solutions 2. Assist in administering, monitoring, and maintaining one or more IT systems 3. Provide support in response to issues to resolve specific technical problems or make changes to systems 4. Prepare and maintain documentation related to the development and maintenance of systems 5. Perform bug tracking and quality assurance tasks 6. Participate in disaster recovery planning and testing 7. Develop and/or deliver training 8. Create and prepare reports Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of database design principles • Knowledge of IT policies, procedures, and security requirements • Knowledge of structured query languages • Knowledge of process models and data flow diagrams • Skill with computers and computer systems • Skill in documenting and maintaining application and process or configuration information • Skill in providing system/application administration • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from a four-year (4) college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Choose the answer below that matches the years of experience you have had of direct, hands-on administration of Oracle or SQL Server databases? None Less than 1 year 1 to less than 3 years 3 to less than 5 years More than 5 years * This position requires heavy use of SQL. Please describe how you have used SQL in your work in the past. (Open Ended Question) * Please describe your professional experience with advanced Excel tools. (Open Ended Question) * Describe your experience with business intelligence applications and indicate the positions(s) on your application that support your answer. (Open Ended Question) * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * If selected as a top candidate, do you agree to a criminal background investigation? Yes No Optional & Required Documents Required DocumentsOptional Documents
County of San Mateo, CA
Redwood City, CA, United States
Description Health IT and Emergency Medical Services (EMS) are embarking on innovative technology solutions that will enhance the care and services for our community that supports our mission to help everyone who lives, works, plays and studies in San Mateo County live longer, better lives! We are seeking a well-qualified individual for theposition of Clinical Nurse Educator - Health IT - LimitedTerm that would report directly to the Emergency Medical Services Director & HIT Business Intelligence Manager who are SMCH co-leaders for this grant funded project. The candidate fulfilling this role will have the opportunity to utilize their skills, knowledge, and expertise with the implementation of an innovative California Emergency Management Services Authority (EMSA) S(Search), A (Alert), F(File), R(Reconcile) - SAFR grant funded project. The project is focused on leveraging our Health Information Exchange (HIE) to share vital patient information to the Emergency Management Service (EMS) first responders and the receiving Emergency Department (ED). The information received by the EMS from the HIE (S)Search - the first responders will be relayed to the receiving Emergency Department (ED) electronically while they are in the process of transporting the patient- A(Alert) . This will enable the ED's to have additional information prior to the patient arrival which will integrate into their electronic health record- F(File). Upon discharge there will be a reconciliation of the patient's information that will be sent back to the EMS provider group for quality review- R(Reconcile) . The Clinical Nurse Educator will be able to showcase their clinical knowledge, training skills, leadership, and electronic health record skills with both internal and external stakeholders. Duties will include, but are not limited to: Provide training to EMS staff Provide training to diverse clinical staff withinthe ED setting Create educational materials Create system documentation Support the implementation ofan innovative California Emergency Management Services Authority (EMSA) S(Search), A (Alert), F(File), R(Reconcile)-SAFR grant funded project Communicate with internal (SMC Health) and external (local ED's/Hospitals/EMS providers) stakeholders Assist technical staff in understanding clinical concepts Track and report on training progress and effectiveness The ideal candidate will possess expert knowledge of the electronic medical record for the creation of reports, auditing, and educational responsibilities. Additionally, the incumbent will split their time, dedicating 50% to direct patient care responsibilities and 50% to indirect patient care as the nurse educator.Note: percentage of time is an estimate and will be based on the needs of the day, flexibility is required. This is a limited term, at-will position: Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. Information for current County employees: Current and regular County of San MateoEmployees who are interested in this assignment must submit application materials and compete inthe selection process.If you are successful in the selection process and are being considered for the assignment, HRwill work directly with you and/or your department for options.Please notethat there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable. Qualifications Education and Experience: Associate Degree in Nursing with two years clinical experience including one year in a clinical specialty area, or Baccalaureate Degree in Nursing or a health related field with one year of clinical experience including six months in a clinical specialty area, or Masters degree in Nursing. Licensure/Certification : Possession of a California license as a Registered Nurse. Additional Qualifications for Restricted Positions: Specific qualifications are required beyond those specified above for the assignments listed below. Nurse Educator - Must have knowledge of and verifiable experience in adult education curriculum development, program evaluation, and evidence-based and best practice implementation. Application/Examination If you are interested in being considered for this limited term position the following items must be submitted via e-mail: Responses to Supplemental Questions (maximum of 2 pages) Resume Supplemental Questions: 1. How do you meet the following requirements of the position: Associate Degree in Nursing with two years clinical experience including one year in a clinical specialty area, OR Baccalaureate Degree in Nursing or a health related field with one year of clinical experience including six months in a clinical specialty area, OR Masters degree in Nursing. Must have knowledge of and verifiable experience in adult education curriculum development, program evaluation, and evidence-based and best practice implementation. 2. Describe your knowledge of and experience in adult education curriculum development, program evaluation, and evidence-based and best practice implementation. Be specific. 3. Describe your experience with adult learning theories. Additionally , provide one specific work-related example that best demonstrates your ability to incorporate adult learning theories when presenting a class. Be specific. 4. Describe your experience participating in the implementing of a computerized system. Be sure to comment on the challenges you faced and how you met those challenge(s). Be specific. 5. Describe your experience encouraging adoption of new technology by clinical staff. Be specific. Please include the words "Clinical Nurse Educator - Health IT - LimitedTerm Position " in the subject line of email submission. All submitted materials must be in a Word or PDF format. Please submit the above listed materials via email to: Tamara Muccia, Business Intelligence Manager, Health IT tmuccia@smcgov.org Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE : Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer.
Apr 04, 2020
Full Time
Description Health IT and Emergency Medical Services (EMS) are embarking on innovative technology solutions that will enhance the care and services for our community that supports our mission to help everyone who lives, works, plays and studies in San Mateo County live longer, better lives! We are seeking a well-qualified individual for theposition of Clinical Nurse Educator - Health IT - LimitedTerm that would report directly to the Emergency Medical Services Director & HIT Business Intelligence Manager who are SMCH co-leaders for this grant funded project. The candidate fulfilling this role will have the opportunity to utilize their skills, knowledge, and expertise with the implementation of an innovative California Emergency Management Services Authority (EMSA) S(Search), A (Alert), F(File), R(Reconcile) - SAFR grant funded project. The project is focused on leveraging our Health Information Exchange (HIE) to share vital patient information to the Emergency Management Service (EMS) first responders and the receiving Emergency Department (ED). The information received by the EMS from the HIE (S)Search - the first responders will be relayed to the receiving Emergency Department (ED) electronically while they are in the process of transporting the patient- A(Alert) . This will enable the ED's to have additional information prior to the patient arrival which will integrate into their electronic health record- F(File). Upon discharge there will be a reconciliation of the patient's information that will be sent back to the EMS provider group for quality review- R(Reconcile) . The Clinical Nurse Educator will be able to showcase their clinical knowledge, training skills, leadership, and electronic health record skills with both internal and external stakeholders. Duties will include, but are not limited to: Provide training to EMS staff Provide training to diverse clinical staff withinthe ED setting Create educational materials Create system documentation Support the implementation ofan innovative California Emergency Management Services Authority (EMSA) S(Search), A (Alert), F(File), R(Reconcile)-SAFR grant funded project Communicate with internal (SMC Health) and external (local ED's/Hospitals/EMS providers) stakeholders Assist technical staff in understanding clinical concepts Track and report on training progress and effectiveness The ideal candidate will possess expert knowledge of the electronic medical record for the creation of reports, auditing, and educational responsibilities. Additionally, the incumbent will split their time, dedicating 50% to direct patient care responsibilities and 50% to indirect patient care as the nurse educator.Note: percentage of time is an estimate and will be based on the needs of the day, flexibility is required. This is a limited term, at-will position: Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. Information for current County employees: Current and regular County of San MateoEmployees who are interested in this assignment must submit application materials and compete inthe selection process.If you are successful in the selection process and are being considered for the assignment, HRwill work directly with you and/or your department for options.Please notethat there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable. Qualifications Education and Experience: Associate Degree in Nursing with two years clinical experience including one year in a clinical specialty area, or Baccalaureate Degree in Nursing or a health related field with one year of clinical experience including six months in a clinical specialty area, or Masters degree in Nursing. Licensure/Certification : Possession of a California license as a Registered Nurse. Additional Qualifications for Restricted Positions: Specific qualifications are required beyond those specified above for the assignments listed below. Nurse Educator - Must have knowledge of and verifiable experience in adult education curriculum development, program evaluation, and evidence-based and best practice implementation. Application/Examination If you are interested in being considered for this limited term position the following items must be submitted via e-mail: Responses to Supplemental Questions (maximum of 2 pages) Resume Supplemental Questions: 1. How do you meet the following requirements of the position: Associate Degree in Nursing with two years clinical experience including one year in a clinical specialty area, OR Baccalaureate Degree in Nursing or a health related field with one year of clinical experience including six months in a clinical specialty area, OR Masters degree in Nursing. Must have knowledge of and verifiable experience in adult education curriculum development, program evaluation, and evidence-based and best practice implementation. 2. Describe your knowledge of and experience in adult education curriculum development, program evaluation, and evidence-based and best practice implementation. Be specific. 3. Describe your experience with adult learning theories. Additionally , provide one specific work-related example that best demonstrates your ability to incorporate adult learning theories when presenting a class. Be specific. 4. Describe your experience participating in the implementing of a computerized system. Be sure to comment on the challenges you faced and how you met those challenge(s). Be specific. 5. Describe your experience encouraging adoption of new technology by clinical staff. Be specific. Please include the words "Clinical Nurse Educator - Health IT - LimitedTerm Position " in the subject line of email submission. All submitted materials must be in a Word or PDF format. Please submit the above listed materials via email to: Tamara Muccia, Business Intelligence Manager, Health IT tmuccia@smcgov.org Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE : Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer.
Basic Function Manages and leads a group of IT (Information Technology) staff, while interfacing with contractors, in delivering projects and maintaining systems associated with voice, data and video telecommunications and networks. Example Of Duties Manages the daily operations and maintenance of the technology infrastructure at Metro, including multi-craft telecommunications and network maintenance shop operations Manages the installation, repair and maintenance of microwave, fiber optic, multiplex, two-way radio, telephone VoIP/PBX (Private Branch Exchange), LAN/WAN (Local Area Network/Wide Area Network) /Wi-Fi, audio/video, and related telecommunications and network systems Leads a group responsible for resolving technical issues escalated by the help desk Analyzes, manages, monitors, and delivers IT projects; prioritizes and delegates project tasks to assigned staff Communicates projects to stakeholders Reviews contract specifications and monitors performance and budgetary compliance by vendors Develops Requests for Proposals (RFPs) for contractor services; recommends amendments to and administers vendor contracts as required Maintains training program for assigned staff and ensures Personnel Qualification Standards are met Administers various union contracts for compliance; conducts disciplinary and grievance hearings Works with other departments, outside agencies, and vendors to coordinate activities and resolve maintenance and installation problems Meets with other managers to discuss and ensure service requirements are met Prepares reports, memos, and other correspondence Investigates incidents involving telecommunications or network equipment failure Prepares and submits budget proposal for assigned area, and monitors annual expenditures Assesses and submits cost of repair estimates Develops and implements telecommunications and diagnostic test equipment Supervises, coaches, leads, and motivates assigned staff Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Engineering, Public Administration, Business Administration, or a related field Experience Six years of relevant experience or three years of relevant supervisory-level experience in analog and digital microwave communications networks, voice and data infrastructures, wireless communications, computer networks, telephone systems, two-way radio networks, engineering interface, operations, project management, leadership, procurement, and contract or budget administration; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions FCC (Federal Communications Commission) General Radiotelephone License preferred On call 24 hours Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience maintaining telecommunications systems for a large facility, which includes experience working in safety sensitive areas such as radio antenna towers, roof structures, and rail right-of-ways Experience working with contractors and/or internal staff to oversee the installation and maintenance of Uninterruptible Power Systems (UPS), Heating, Ventilation, and Air Conditioning (HVAC), and Fire and Life Safety (FLS) equipment to ensure compliance with required project specifications for communications and server rooms Experience overseeing the convergence of voice, data, and video IP Networks (Local Area Network/Wide Area Network/Wi-Fi/Cellular) Knowledge: Theories, principles, and practices of systems maintenance management Computer network Infrastructure Two-way radio communications, telephone (analog and digital), microwave communication, closed-circuit television (CCTV), and alarm systems Applicable local, state, and federal laws, rules, and regulations governing environmental, safety, telecommunications, and network systems maintenance Public agency procurement processes and contract administration Modern management theory Skills: Managing the operations of a systems maintenance department Using software to monitor employee activities Project management and delivery Determining strategies to achieve goals Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Teamwork and labor relations Promoting leadership in subordinate supervisors Mediation and negotiation Applicable business software applications Abilities: Provide clear direction and instructions; promote team communication Plan projects accurately Quickly adapt to IT changes Present projects to stakeholders Produce comprehensive reports and correspondence Plan financial and staffing needs Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Supervise, train, and motivate assigned staff Travel to offsite locations Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (JD) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 17-APR-20
Apr 04, 2020
Full Time
Basic Function Manages and leads a group of IT (Information Technology) staff, while interfacing with contractors, in delivering projects and maintaining systems associated with voice, data and video telecommunications and networks. Example Of Duties Manages the daily operations and maintenance of the technology infrastructure at Metro, including multi-craft telecommunications and network maintenance shop operations Manages the installation, repair and maintenance of microwave, fiber optic, multiplex, two-way radio, telephone VoIP/PBX (Private Branch Exchange), LAN/WAN (Local Area Network/Wide Area Network) /Wi-Fi, audio/video, and related telecommunications and network systems Leads a group responsible for resolving technical issues escalated by the help desk Analyzes, manages, monitors, and delivers IT projects; prioritizes and delegates project tasks to assigned staff Communicates projects to stakeholders Reviews contract specifications and monitors performance and budgetary compliance by vendors Develops Requests for Proposals (RFPs) for contractor services; recommends amendments to and administers vendor contracts as required Maintains training program for assigned staff and ensures Personnel Qualification Standards are met Administers various union contracts for compliance; conducts disciplinary and grievance hearings Works with other departments, outside agencies, and vendors to coordinate activities and resolve maintenance and installation problems Meets with other managers to discuss and ensure service requirements are met Prepares reports, memos, and other correspondence Investigates incidents involving telecommunications or network equipment failure Prepares and submits budget proposal for assigned area, and monitors annual expenditures Assesses and submits cost of repair estimates Develops and implements telecommunications and diagnostic test equipment Supervises, coaches, leads, and motivates assigned staff Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Engineering, Public Administration, Business Administration, or a related field Experience Six years of relevant experience or three years of relevant supervisory-level experience in analog and digital microwave communications networks, voice and data infrastructures, wireless communications, computer networks, telephone systems, two-way radio networks, engineering interface, operations, project management, leadership, procurement, and contract or budget administration; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions FCC (Federal Communications Commission) General Radiotelephone License preferred On call 24 hours Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience maintaining telecommunications systems for a large facility, which includes experience working in safety sensitive areas such as radio antenna towers, roof structures, and rail right-of-ways Experience working with contractors and/or internal staff to oversee the installation and maintenance of Uninterruptible Power Systems (UPS), Heating, Ventilation, and Air Conditioning (HVAC), and Fire and Life Safety (FLS) equipment to ensure compliance with required project specifications for communications and server rooms Experience overseeing the convergence of voice, data, and video IP Networks (Local Area Network/Wide Area Network/Wi-Fi/Cellular) Knowledge: Theories, principles, and practices of systems maintenance management Computer network Infrastructure Two-way radio communications, telephone (analog and digital), microwave communication, closed-circuit television (CCTV), and alarm systems Applicable local, state, and federal laws, rules, and regulations governing environmental, safety, telecommunications, and network systems maintenance Public agency procurement processes and contract administration Modern management theory Skills: Managing the operations of a systems maintenance department Using software to monitor employee activities Project management and delivery Determining strategies to achieve goals Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Teamwork and labor relations Promoting leadership in subordinate supervisors Mediation and negotiation Applicable business software applications Abilities: Provide clear direction and instructions; promote team communication Plan projects accurately Quickly adapt to IT changes Present projects to stakeholders Produce comprehensive reports and correspondence Plan financial and staffing needs Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Supervise, train, and motivate assigned staff Travel to offsite locations Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (JD) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 17-APR-20
Description Software Services Unit (Position Code 0119) Overview: The Senior Information Systems Analyst will serve as the Technical Lead, and Subject Matter Expert providing technical expertise to the Management team and staff members on the design and implementation of Valley Water's (District) most complex and highly integrated systems involving new, unfamiliar, or emerging technologies. In this position, you will participate in and support the Information Technology (IT) Division's goals, objectives, policies, and priorities; modernize and consolidate internal custom applications or replace with commercial off-the-shelf products; streamline application workflows and integrate applications to minimize redundant data entry, locate information easily, and improve data transparency; optimize application systems and strengthen the partnership between IT and business units to improve IT project delivery, and manage vendors and bring in emerging technologies to increase the Districts efficiency and effectiveness. This position will act as a business analyst, and document business requirements, use cases, and translate business requirements to technical requirements. You will recommend business solutions that delivers value to stakeholders, evaluate commercial-off-the-shelf (COTS) solutions using the requirements as guidelines, and work with the business to create data catalogs for critical applications. The Senior Information Systems Analyst will act as a project manager, and lead internal IT projects from beginning to end, and communicate up, down, and across the organization effectively, translate technical language to make it clear to non-technical people, and own the entire software development life cycle. In this position, you must possess a deep understanding of Cloud Computing Technologies such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) as well as the deployment strategies to help decide what set of services is right for the District's needs. Key Responsibilities include, but are not limited to : Provide technical expertise to the team. Evaluate and select appropriate software and suggest integration methods. Recommend and develop solutions; conduct cost/benefit analysis; prepare justification for new or enhanced modifications; ensure that recommendations comply with District Standards and conventions. Address technical concerns, ideas, and suggestions. Work with vendors' technical support to resolve issues and perform root cause analysis. Perform system integration. Design and implement integrations for the District's internal and cloud applications using a variety of techniques - web services, API's (Application Programming Interfaces), etc. Create and maintain a data catalog for each critical application developed in-house with Oracle technology (APEX). Provide clear and concise technical documentation and internal operating procedures. Conduct user training programs on new or enhanced applications. Communicate complex technologies in a simple manner to all teams including non-technical. Able to write Request-For-Proposal (RFP) documents to solicit vendor proposals and use cases. Plan, implement, configure, integrate, and administrate large, complex Enterprise software like Enterprise Content Management (ECM) and/or Customer Relationship Management (CRM). Identify business needs and document solutions. Work with vendors and the business to align functional and technical design. Effectively work with vendors to demonstrate the solution or provide the proof-of-concept. Work as a liaison between different business units and IT. Manage external vendors, participate in the vendor product selection process, communicate with vendors about Service Level Agreements and licensing to ensure that contractual obligations are accurately tracked and met and that IT achieves the appropriate and contracted service from vendors. Migrate eligible on-premise applications developed in-house with Oracle technology (APEX) to the Cloud. Improve the security of the external facing applications and apply the best security practices to protect District data. Serve as a technical resource for maintaining, enhancing, consolidating, and improving the applications develop in-house with Oracle technology (APEX) to their maximum usage and benefits. Perform as a self-starter who thrives on learning new technical skills. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of software development and implementation. Plan, schedule, assign, and oversee activities of assigned staff. Lead the development and implementation of third-party solutions and integrate with District applications, databases and technology platforms. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: A minimum of six (6) years of increasingly responsible software applications programming and analysis experience. Previous Technical Lead and Project Management Experience. Experience with Programming Interface for Enterprise Systems. Ideal Skills and Abilities: Programming expertise with PL/SQL. Strong experience with Oracle APEX. Working knowledge of Drupal Experience in the implementation of Enterprise Content Management (ECM) and/or Customer Relationship Management (CRM). Proficient expertise to be able to analyze and assess the technological needs of District departments. The expertise to recommend appropriate technology to meet client needs. Make sound, independent decisions within established policy and procedural guidelines, and according to best engineering practices. Ideal Knowledge: Principles, practices, and responsibilities involved in leading the work of assigned staff. Methods and techniques of application development, design, and programming. Principles and procedures of quality assurance and security related to computer information systems. A variety of programming techniques including integrated database management applications. Operational characteristics and capabilities of data base management systems. Principles and practices of computer programming. Theories and applications of computer science. Principles and practices of computer science and information systems. Principles and practices of software troubleshooting. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of information system applications. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Best practices for office procedures, methods, and equipment. Principles and techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. Ideal Training and Education: Equivalent to a bachelor's degree from an accredited college or university with major course work in computer science, information systems Management Information Systems, Mathematics, or applicable engineering degree. Master's degree in Computer Science is preferred. Business Analysis certification is preferred. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license.Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 4/30/2020 11:59 PM Pacific
Apr 04, 2020
Full Time
Description Software Services Unit (Position Code 0119) Overview: The Senior Information Systems Analyst will serve as the Technical Lead, and Subject Matter Expert providing technical expertise to the Management team and staff members on the design and implementation of Valley Water's (District) most complex and highly integrated systems involving new, unfamiliar, or emerging technologies. In this position, you will participate in and support the Information Technology (IT) Division's goals, objectives, policies, and priorities; modernize and consolidate internal custom applications or replace with commercial off-the-shelf products; streamline application workflows and integrate applications to minimize redundant data entry, locate information easily, and improve data transparency; optimize application systems and strengthen the partnership between IT and business units to improve IT project delivery, and manage vendors and bring in emerging technologies to increase the Districts efficiency and effectiveness. This position will act as a business analyst, and document business requirements, use cases, and translate business requirements to technical requirements. You will recommend business solutions that delivers value to stakeholders, evaluate commercial-off-the-shelf (COTS) solutions using the requirements as guidelines, and work with the business to create data catalogs for critical applications. The Senior Information Systems Analyst will act as a project manager, and lead internal IT projects from beginning to end, and communicate up, down, and across the organization effectively, translate technical language to make it clear to non-technical people, and own the entire software development life cycle. In this position, you must possess a deep understanding of Cloud Computing Technologies such as Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) as well as the deployment strategies to help decide what set of services is right for the District's needs. Key Responsibilities include, but are not limited to : Provide technical expertise to the team. Evaluate and select appropriate software and suggest integration methods. Recommend and develop solutions; conduct cost/benefit analysis; prepare justification for new or enhanced modifications; ensure that recommendations comply with District Standards and conventions. Address technical concerns, ideas, and suggestions. Work with vendors' technical support to resolve issues and perform root cause analysis. Perform system integration. Design and implement integrations for the District's internal and cloud applications using a variety of techniques - web services, API's (Application Programming Interfaces), etc. Create and maintain a data catalog for each critical application developed in-house with Oracle technology (APEX). Provide clear and concise technical documentation and internal operating procedures. Conduct user training programs on new or enhanced applications. Communicate complex technologies in a simple manner to all teams including non-technical. Able to write Request-For-Proposal (RFP) documents to solicit vendor proposals and use cases. Plan, implement, configure, integrate, and administrate large, complex Enterprise software like Enterprise Content Management (ECM) and/or Customer Relationship Management (CRM). Identify business needs and document solutions. Work with vendors and the business to align functional and technical design. Effectively work with vendors to demonstrate the solution or provide the proof-of-concept. Work as a liaison between different business units and IT. Manage external vendors, participate in the vendor product selection process, communicate with vendors about Service Level Agreements and licensing to ensure that contractual obligations are accurately tracked and met and that IT achieves the appropriate and contracted service from vendors. Migrate eligible on-premise applications developed in-house with Oracle technology (APEX) to the Cloud. Improve the security of the external facing applications and apply the best security practices to protect District data. Serve as a technical resource for maintaining, enhancing, consolidating, and improving the applications develop in-house with Oracle technology (APEX) to their maximum usage and benefits. Perform as a self-starter who thrives on learning new technical skills. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of software development and implementation. Plan, schedule, assign, and oversee activities of assigned staff. Lead the development and implementation of third-party solutions and integrate with District applications, databases and technology platforms. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: A minimum of six (6) years of increasingly responsible software applications programming and analysis experience. Previous Technical Lead and Project Management Experience. Experience with Programming Interface for Enterprise Systems. Ideal Skills and Abilities: Programming expertise with PL/SQL. Strong experience with Oracle APEX. Working knowledge of Drupal Experience in the implementation of Enterprise Content Management (ECM) and/or Customer Relationship Management (CRM). Proficient expertise to be able to analyze and assess the technological needs of District departments. The expertise to recommend appropriate technology to meet client needs. Make sound, independent decisions within established policy and procedural guidelines, and according to best engineering practices. Ideal Knowledge: Principles, practices, and responsibilities involved in leading the work of assigned staff. Methods and techniques of application development, design, and programming. Principles and procedures of quality assurance and security related to computer information systems. A variety of programming techniques including integrated database management applications. Operational characteristics and capabilities of data base management systems. Principles and practices of computer programming. Theories and applications of computer science. Principles and practices of computer science and information systems. Principles and practices of software troubleshooting. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of information system applications. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Best practices for office procedures, methods, and equipment. Principles and techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. Ideal Training and Education: Equivalent to a bachelor's degree from an accredited college or university with major course work in computer science, information systems Management Information Systems, Mathematics, or applicable engineering degree. Master's degree in Computer Science is preferred. Business Analysis certification is preferred. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license.Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 4/30/2020 11:59 PM Pacific
Description Software Services Unit (Position Code 0118) Overview: The Information Systems Analyst II (ISA II) will develop web applications, support and enhance existing custom applications using Oracle Application Express (Oracle APEX), PL/SQL, and Web Services. The candidate will work with a diverse group of users to troubleshoot and resolve production issues. Responsibilities include documenting system builds and application configurations as needed. The ISA II will also be assigned to manage enterprise content management and/or customer relationship management applications. Additional responsibilities may include supporting Valley Water's websites and web forms in Drupal. Key Responsibilities include, but are not limited to: Perform a variety of professional level duties in the program development, software installation, system integration, documentation, testing, and maintenance of business systems and database applications in Oracle. Provide consultation, technical support, and advice on project direction and feasibility; provide analysis and recommendations for modifying procedures, developing technical strategies, and workable solutions that meet the business need. Monitor, administer, and troubleshoot the operation of employee and public Content Management Systems (CMS) ensuring the websites are working properly and available to District employees and the public; maintain web system performance by performing system monitoring and analysis on web servers; maintain system accounts and provide relevant access to users; install CMS modules designed to perform functions required by user; troubleshoot website problems and deficiencies. Provide end user training for various software. Manage internet and intranet servers; conduct server maintenance functions; build and implement web-enabled database applications; develop and maintain systems documentation. Support enterprise content management and/or customer relationship management system. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Three (3) years of business systems, webmaster, and/or software development and analysis experience. The ideal candidate will have good experience in PL/SQL, complex SQL, Drupal, a solid background of Oracle in Windows and Linux, exceptional analytical and problem-solving skills combined with a passion for technology and drive for success. Ideal Skills and Abilities: Knowledge of coding, troubleshooting, toning, and maintaining Oracle applications using Oracle APEX and PL/SQL. Previous experience with designing, testing, implementing and maintaining internet and intranet web sites and related applications. Experience in supporting enterprise content management and/or customer relationship management system. Ideal Knowledge: Methods and techniques of application development, design, and programming. Principles and procedures of quality assurance and security related to computer, and information systems. A variety of programming techniques related to business systems, GIS and integrated database management applications. Operational characteristics and capabilities of database management systems. Principles and practices of computer programming. Principles of database management. Standard graphics mark-up languages, programming languages and tools related to Internet systems. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of information system applications. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, or a related field. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 4/22/2020 11:59 PM Pacific
Apr 04, 2020
Full Time
Description Software Services Unit (Position Code 0118) Overview: The Information Systems Analyst II (ISA II) will develop web applications, support and enhance existing custom applications using Oracle Application Express (Oracle APEX), PL/SQL, and Web Services. The candidate will work with a diverse group of users to troubleshoot and resolve production issues. Responsibilities include documenting system builds and application configurations as needed. The ISA II will also be assigned to manage enterprise content management and/or customer relationship management applications. Additional responsibilities may include supporting Valley Water's websites and web forms in Drupal. Key Responsibilities include, but are not limited to: Perform a variety of professional level duties in the program development, software installation, system integration, documentation, testing, and maintenance of business systems and database applications in Oracle. Provide consultation, technical support, and advice on project direction and feasibility; provide analysis and recommendations for modifying procedures, developing technical strategies, and workable solutions that meet the business need. Monitor, administer, and troubleshoot the operation of employee and public Content Management Systems (CMS) ensuring the websites are working properly and available to District employees and the public; maintain web system performance by performing system monitoring and analysis on web servers; maintain system accounts and provide relevant access to users; install CMS modules designed to perform functions required by user; troubleshoot website problems and deficiencies. Provide end user training for various software. Manage internet and intranet servers; conduct server maintenance functions; build and implement web-enabled database applications; develop and maintain systems documentation. Support enterprise content management and/or customer relationship management system. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Three (3) years of business systems, webmaster, and/or software development and analysis experience. The ideal candidate will have good experience in PL/SQL, complex SQL, Drupal, a solid background of Oracle in Windows and Linux, exceptional analytical and problem-solving skills combined with a passion for technology and drive for success. Ideal Skills and Abilities: Knowledge of coding, troubleshooting, toning, and maintaining Oracle applications using Oracle APEX and PL/SQL. Previous experience with designing, testing, implementing and maintaining internet and intranet web sites and related applications. Experience in supporting enterprise content management and/or customer relationship management system. Ideal Knowledge: Methods and techniques of application development, design, and programming. Principles and procedures of quality assurance and security related to computer, and information systems. A variety of programming techniques related to business systems, GIS and integrated database management applications. Operational characteristics and capabilities of database management systems. Principles and practices of computer programming. Principles of database management. Standard graphics mark-up languages, programming languages and tools related to Internet systems. Operational characteristics of a variety of computer platforms and operating systems. Methods and techniques used in the installation, troubleshooting and maintenance of information system applications. Ideal Training and Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, or a related field. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 4/22/2020 11:59 PM Pacific
Description IT Projects and Business Operations Unit (Position Code 0834) Overview: Are you a seasoned IT project manager who thrives by building strong cross-functional relationships, implementing new large-scale projects, and leading people through change? Our Information Technology (IT) Division is seeking an experienced INFORMATION TECHNOLOGY PROJECTS AND BUSINESS OPERATIONS MANAGER to manage Valley Water's IT project and service portfolios, governance program, budget, and business operations. Working under the Deputy Administrative Officer of Information Technology, the IT Projects and Business Operations Manager will help drive IT strategy, mature processes and capabilities, and build strong partnerships within our customer centric culture. Valley Water is a premier Water District in Santa Clara County; supplying wholesale water, providing flood protection, and serving as environmental stewards for clean, safe creeks and healthy ecosystems. Valley Water serves approximately two million people in 15 cities: Campbell, Cupertino, Gilroy, Los Altos, Milpitas, Monte Sereno, Morgan Hill, Mt. View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale, and the towns of Los Altos Hills and Los Gatos, and manages 10 dams and surface water reservoirs, three water treatment plants, a state-of-the-art water quality laboratory, 400 acres of groundwater recharge ponds, and 275 miles of streams. The IT Projects and Business Operations Manager is responsible for managing an operating budget in excess of $17 million, a $5M+ annual capital budget, and a project portfolio that includes 10 open IT capital projects and 74 internal projects. The IT Projects and Business Operations Unit provides essential IT project management and administrative services that include compliance, procurement coordination, strategic planning, budget, reporting, contract management, internal audit planning and coordination, policy development, governance, IT service and software portfolio management, and other critical services. Key Responsibilities include, but are not limited to : Manages some of the IT Division's most impactful projects. Manages the IT Division project portfolio and service catalog. Identifies opportunities for project/service consolidation. Manages and oversees staff responsible for project management, complex analysis, program development, compliance, policy development, strategic planning, budget, reporting and financial planning. Manages the Division's Customer Partnership Program, building and maintaining relationships with key business stakeholders. Coordinates Valley Water's Information Technology Governance Program, facilitating stakeholder buy-in and overseeing change management for new IT applications and projects. Assists IT Division with evaluating and maintaining compliance with complex cybersecurity and information technology objectives. Serves as primary point of contact for Information Technology audits. Ensures the effective communication of projects and changes to facilitate adoption, collaboration and end-user education. Initiates solicitations, including requests for proposal and sole source requests to provide materials and services; negotiates and executes contracts; prepares and submits Board Agenda items for contract approval; and administers and manages contracts ensuring compliance with all requirements. Ensures review and approval of IT hardware and software purchases Valley Water-wide. Serves as Division's primary contact for Request for Information and Request for Proposals. Individually or as a team lead, facilitates all Division purchases and processes all invoices. Facilitates development of all new IT capital projects. Serves as primary contact and facilitates all Division recruitments. Responsible for reporting, oversight, transactional analysis and compliance with Division's budgets, including developing projections, multi-year cash flow analyses, cost containment strategies, and tracking grant funds disbursement. Authors administrative, management, operational, staff, legal, regulatory, and financial reports. Manages and participates in the development, design, implementation, and modification of Valley Water-wide and division/unit specific business applications and platforms; coordinates the design, development, upgrading, implementation, and testing of new systems and applications. Leads and guides project teams in execution of IT projects, including developing strategies to complete work and ensuring compliance with acceptable information services standards and Valley Water procedures. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Four or more years of experience managing complex IT projects such as enterprise resource planning, enterprise content management, customer relationship management, Voice over IP, IT disaster recovery, and cybersecurity. Five or more years of experience in analysis, design, implementation, and management of information systems and technology. Two or more years of direct supervisory experience. Experience managing an IT service portfolio, including a background in ITIL, strong documentation skills, and the ability to explain technical projects and services using non-technical words. Experience managing budgets in excess of $10,000,000 including financial planning and reporting. Ideal Skills and Abilities: Ability to identify IT issues and opportunities, formulate and evaluate technology strategies, set priorities, and allocate resources to effectively coordinate and meet business needs amongst a diverse set of stakeholders. Ability to evaluate and develop improvements to applications support operations, procedures, policies, or methods. Ability to conduct complex applications support research, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Ability to adapt to complex and challenging software environments. Ability to apply the relevant procedures, policies and documents. Proven track record of managing multiple high-profile projects simultaneously and delivering results with limited supervision. Strong relationship-building and collaboration skills. Excellent written and verbal communication skills. Proven track record of customer-focused and solutions-oriented leadership. Strong change management skills and experience. Ideal Training and Education: Graduation from an accredited four-year college or university with major coursework in management information systems, computer science, business or public administration, or a related field. PMP (Project Management Professional) and ITIL (Information Technology Infrastructure Library) Certifications are preferred. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Job Description, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 4/19/2020 11:59 PM Pacific
Apr 04, 2020
Full Time
Description IT Projects and Business Operations Unit (Position Code 0834) Overview: Are you a seasoned IT project manager who thrives by building strong cross-functional relationships, implementing new large-scale projects, and leading people through change? Our Information Technology (IT) Division is seeking an experienced INFORMATION TECHNOLOGY PROJECTS AND BUSINESS OPERATIONS MANAGER to manage Valley Water's IT project and service portfolios, governance program, budget, and business operations. Working under the Deputy Administrative Officer of Information Technology, the IT Projects and Business Operations Manager will help drive IT strategy, mature processes and capabilities, and build strong partnerships within our customer centric culture. Valley Water is a premier Water District in Santa Clara County; supplying wholesale water, providing flood protection, and serving as environmental stewards for clean, safe creeks and healthy ecosystems. Valley Water serves approximately two million people in 15 cities: Campbell, Cupertino, Gilroy, Los Altos, Milpitas, Monte Sereno, Morgan Hill, Mt. View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale, and the towns of Los Altos Hills and Los Gatos, and manages 10 dams and surface water reservoirs, three water treatment plants, a state-of-the-art water quality laboratory, 400 acres of groundwater recharge ponds, and 275 miles of streams. The IT Projects and Business Operations Manager is responsible for managing an operating budget in excess of $17 million, a $5M+ annual capital budget, and a project portfolio that includes 10 open IT capital projects and 74 internal projects. The IT Projects and Business Operations Unit provides essential IT project management and administrative services that include compliance, procurement coordination, strategic planning, budget, reporting, contract management, internal audit planning and coordination, policy development, governance, IT service and software portfolio management, and other critical services. Key Responsibilities include, but are not limited to : Manages some of the IT Division's most impactful projects. Manages the IT Division project portfolio and service catalog. Identifies opportunities for project/service consolidation. Manages and oversees staff responsible for project management, complex analysis, program development, compliance, policy development, strategic planning, budget, reporting and financial planning. Manages the Division's Customer Partnership Program, building and maintaining relationships with key business stakeholders. Coordinates Valley Water's Information Technology Governance Program, facilitating stakeholder buy-in and overseeing change management for new IT applications and projects. Assists IT Division with evaluating and maintaining compliance with complex cybersecurity and information technology objectives. Serves as primary point of contact for Information Technology audits. Ensures the effective communication of projects and changes to facilitate adoption, collaboration and end-user education. Initiates solicitations, including requests for proposal and sole source requests to provide materials and services; negotiates and executes contracts; prepares and submits Board Agenda items for contract approval; and administers and manages contracts ensuring compliance with all requirements. Ensures review and approval of IT hardware and software purchases Valley Water-wide. Serves as Division's primary contact for Request for Information and Request for Proposals. Individually or as a team lead, facilitates all Division purchases and processes all invoices. Facilitates development of all new IT capital projects. Serves as primary contact and facilitates all Division recruitments. Responsible for reporting, oversight, transactional analysis and compliance with Division's budgets, including developing projections, multi-year cash flow analyses, cost containment strategies, and tracking grant funds disbursement. Authors administrative, management, operational, staff, legal, regulatory, and financial reports. Manages and participates in the development, design, implementation, and modification of Valley Water-wide and division/unit specific business applications and platforms; coordinates the design, development, upgrading, implementation, and testing of new systems and applications. Leads and guides project teams in execution of IT projects, including developing strategies to complete work and ensuring compliance with acceptable information services standards and Valley Water procedures. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: Four or more years of experience managing complex IT projects such as enterprise resource planning, enterprise content management, customer relationship management, Voice over IP, IT disaster recovery, and cybersecurity. Five or more years of experience in analysis, design, implementation, and management of information systems and technology. Two or more years of direct supervisory experience. Experience managing an IT service portfolio, including a background in ITIL, strong documentation skills, and the ability to explain technical projects and services using non-technical words. Experience managing budgets in excess of $10,000,000 including financial planning and reporting. Ideal Skills and Abilities: Ability to identify IT issues and opportunities, formulate and evaluate technology strategies, set priorities, and allocate resources to effectively coordinate and meet business needs amongst a diverse set of stakeholders. Ability to evaluate and develop improvements to applications support operations, procedures, policies, or methods. Ability to conduct complex applications support research, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Ability to adapt to complex and challenging software environments. Ability to apply the relevant procedures, policies and documents. Proven track record of managing multiple high-profile projects simultaneously and delivering results with limited supervision. Strong relationship-building and collaboration skills. Excellent written and verbal communication skills. Proven track record of customer-focused and solutions-oriented leadership. Strong change management skills and experience. Ideal Training and Education: Graduation from an accredited four-year college or university with major coursework in management information systems, computer science, business or public administration, or a related field. PMP (Project Management Professional) and ITIL (Information Technology Infrastructure Library) Certifications are preferred. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Job Description, please click here Selection Process (1) The selection process may include one or more of the following:application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above.Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities.Please advise the Office of Talent and Inclusion in advance of any special needs by calling 1-408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned.The Office of Talent and Inclusion staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 4/19/2020 11:59 PM Pacific
Minimum Qualifications • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of related experience, including at least 3 years of quality testing or quality assurance related experience. • Master's Degree in a related field may substitute for two (2) years of experience • Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Austin Fire Department seeks an IT Application Consultant reporting to the manager of the Business Technology section. This position will perform web application design, development, and customer service support for Austin Fire Department applications. Including primary support for application development and software as a service configuration. Responsible for application support and maintenance including upgrade planning, testing, and implementation, analyzing and troubleshooting software issues, and establishing system administration processes. Conduct ongoing technical reviews for feature deprecation and enhancements as well as work with project teams and application development staff to document complex business rules. Travel: This position requires traveling to multiple sites as part of the regular job duties. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $33.21 - $43.17 Commensurate Hours Monday - Friday 8:00 am - 5:00 pm Job Close Date 04/08/2020 Type of Posting External Department Fire Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4201 Ed Bluestein Austin TX 78721 Preferred Qualifications Experience working for a public safety or government organization Experience supporting software as a service solutions Experience developing and supporting custom applications or scripts Experience working on Agile application development project teams Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Lead application architecture, development, standards, system integration, quality, testing, or support/maintenance tasks 2. Provide technical leadership by establishing and communicating standards and processes to ensure total software quality throughout the development and operational lifecycle for applications or systems created and/or maintained by a team of IT professionals 3. Establishes and communicates testing and validation policies, standards, processes, and procedures to ensure the integrity of software quality assurance throughout the organization. 4. Lead internal audits to measure, identify areas of high risk, and assure adherence to established QA and security standards 5. Work closely with project teams to understand and assess requirements and make implementation recommendations for possible software solutions 6. Work closely with application development teams to ensure portfolio of applications is consistent with modern industry best standards/practices, is maintainable with available resources and systems, and make technical roadmap recommendations 7. Create test strategy and oversee execution of test plans and test scripts for software development, integration, upgrades, enhancements, fixes, and operations/maintenance including: functional, regression, system integration, load, performance, compliance, and user acceptance 8. Review and analyze formal test results in order to discover, track, and help resolve defects, variances, and configuration and functionality problems, and to identify improvements 9. Plan and manage application maintenance processes and activities including provisioning, disaster recovery, proactive troubleshooting, performance monitoring and problem management 10. Analyze complex business processes and requirements, use cases, wire frames, technical specifications and software/system functionality 11. Work with cross functional teams, including business systems analysts, project, technical, customer and vendor Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • • Advanced knowledge of current industry standards and best practices in software quality assurance • Knowledge of project management processes • Knowledge in all phases of software development lifecycle and software testing lifecycle • Knowledge of auditing procedures • Knowledge of current software coding languages • Knowledge of client/server and internet system architectures • Skill in researching and writing policies, standards, processes, and procedures • Skill in translating complex requirements into test cases/scripts and executing test cases/scripts • Skill in utilizing automated test tools, defect tracking tools, and MS Office • Skill in analysis, verification, evaluation, problem-solving, and attention to detail • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Skill in facilitating meetings of diverse stakeholders • Ability to document application architecture by means of UML using COA standard toolset • Ability to design, develop and execute customized end-to-end testing solutions • Ability to design and track metrics • Ability to quickly understand complex and diverse software applications and systems • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receives, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivates, and influences others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solves issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manages, and resolves conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for an IT Application Consultant are: graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of related experience, including at least 3 years of quality testing or quality assurance related experience. Master's Degree in a related field may substitute for two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet these qualifications? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education, or vice-versa (if applicable). Indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Please describe your experience working on Agile application development project team. (Open Ended Question) * How many years of experience do you have performing application configuration? Less than 1 year to 3 years 3-6 years 6-8 years More than 8 years * Please describe your experience working for a public safety or government organization. (Open Ended Question) * This position requires traveling to multiple sites as part of the regular job duties. Will you be able to meet this requirement? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Apr 03, 2020
Full Time
Minimum Qualifications • Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of related experience, including at least 3 years of quality testing or quality assurance related experience. • Master's Degree in a related field may substitute for two (2) years of experience • Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Austin Fire Department seeks an IT Application Consultant reporting to the manager of the Business Technology section. This position will perform web application design, development, and customer service support for Austin Fire Department applications. Including primary support for application development and software as a service configuration. Responsible for application support and maintenance including upgrade planning, testing, and implementation, analyzing and troubleshooting software issues, and establishing system administration processes. Conduct ongoing technical reviews for feature deprecation and enhancements as well as work with project teams and application development staff to document complex business rules. Travel: This position requires traveling to multiple sites as part of the regular job duties. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $33.21 - $43.17 Commensurate Hours Monday - Friday 8:00 am - 5:00 pm Job Close Date 04/08/2020 Type of Posting External Department Fire Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4201 Ed Bluestein Austin TX 78721 Preferred Qualifications Experience working for a public safety or government organization Experience supporting software as a service solutions Experience developing and supporting custom applications or scripts Experience working on Agile application development project teams Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Lead application architecture, development, standards, system integration, quality, testing, or support/maintenance tasks 2. Provide technical leadership by establishing and communicating standards and processes to ensure total software quality throughout the development and operational lifecycle for applications or systems created and/or maintained by a team of IT professionals 3. Establishes and communicates testing and validation policies, standards, processes, and procedures to ensure the integrity of software quality assurance throughout the organization. 4. Lead internal audits to measure, identify areas of high risk, and assure adherence to established QA and security standards 5. Work closely with project teams to understand and assess requirements and make implementation recommendations for possible software solutions 6. Work closely with application development teams to ensure portfolio of applications is consistent with modern industry best standards/practices, is maintainable with available resources and systems, and make technical roadmap recommendations 7. Create test strategy and oversee execution of test plans and test scripts for software development, integration, upgrades, enhancements, fixes, and operations/maintenance including: functional, regression, system integration, load, performance, compliance, and user acceptance 8. Review and analyze formal test results in order to discover, track, and help resolve defects, variances, and configuration and functionality problems, and to identify improvements 9. Plan and manage application maintenance processes and activities including provisioning, disaster recovery, proactive troubleshooting, performance monitoring and problem management 10. Analyze complex business processes and requirements, use cases, wire frames, technical specifications and software/system functionality 11. Work with cross functional teams, including business systems analysts, project, technical, customer and vendor Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • • Advanced knowledge of current industry standards and best practices in software quality assurance • Knowledge of project management processes • Knowledge in all phases of software development lifecycle and software testing lifecycle • Knowledge of auditing procedures • Knowledge of current software coding languages • Knowledge of client/server and internet system architectures • Skill in researching and writing policies, standards, processes, and procedures • Skill in translating complex requirements into test cases/scripts and executing test cases/scripts • Skill in utilizing automated test tools, defect tracking tools, and MS Office • Skill in analysis, verification, evaluation, problem-solving, and attention to detail • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Skill in facilitating meetings of diverse stakeholders • Ability to document application architecture by means of UML using COA standard toolset • Ability to design, develop and execute customized end-to-end testing solutions • Ability to design and track metrics • Ability to quickly understand complex and diverse software applications and systems • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receives, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivates, and influences others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solves issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manages, and resolves conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for an IT Application Consultant are: graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of related experience, including at least 3 years of quality testing or quality assurance related experience. Master's Degree in a related field may substitute for two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet these qualifications? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education, or vice-versa (if applicable). Indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Please describe your experience working on Agile application development project team. (Open Ended Question) * How many years of experience do you have performing application configuration? Less than 1 year to 3 years 3-6 years 6-8 years More than 8 years * Please describe your experience working for a public safety or government organization. (Open Ended Question) * This position requires traveling to multiple sites as part of the regular job duties. Will you be able to meet this requirement? Yes No Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants Position Description: The position of IT Application Analyst Sr ( ITAA Sr) will reside in the Business Operations Support & Services ( BOSS ) Group of Revenue Measurement & Control ( RMC BOSS ) and will report to the Customer Account Manager of Performance Reporting, Analysis and Planning. This position will support meter-to cash processes and quality assurance for over $1 billion in annual billed revenue for utility services, the Remote Service Switch Optimization Objectives, Austin Water's transition to Advanced Metering Infrastructure as well as the $3.5M Manual Water Meter Services Contract. The ITAA Sr will be accountable for providing business operational support, lead requirements gathering sessions, aid in Performance Reporting, Business Intelligence, Contract Management support, Data Analytics support, Smart Meter Automation (remote on/off capabilities of two-way smart-meters), Manual Water Meter Reading Analysis, Dispatch & Field Support. Some responsibilities of the ITAA Sr include: partnering with decision makers, system owners, and end-users to define business, technical, and operational requirements; leading requirements gathering sessions; understanding and identifying business/technical level failures impacting business operations; and analyzing data from various systems (e.g., Mobile Workforce Management ( MWM ), AMI Head-end, CC&B, the Meter Data Management ( MDM ), etc.) to identify and mitigate issues. This ITAA Sr will also be responsible for facilitating group discussions with the BOSS team and stakeholders (e.g., Billing Services Management, Advanced Technologies, etc.) for Completed Staff Work (findings/conclusions/recommendations) through data analytics, field investigations, or other escalation paths. Interaction with other City of Austin Utility groups may also be required when analyzing data for specific exceptions, escalations and customer related issues to closure. The Preferred Candidate will also have the responsibility of: 1) develop a plan to consistently improve business processes, 2) Provide findings and conclusions to develop compelling business reasons to support recommendations / suggested improvements and 3) Work both independently and in a Team environment to achieve performance standards. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Gaps in employment must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations in order to maintain the safe delivery of electric service for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range $31.33 - $40.73 Hours Monday through Friday, 7:00am to 4:00pm. Other work hours may be required to support 24/7 utility operations. Job Close Date 04/06/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Bldg. 1, Ste. 200, Austin, 78754 Preferred Qualifications Experience leading others to provide quality work, complex models, use cases, process flows, and interpreting complex data used in making improved business decisions and process improvements Experience working with a table-based customer billing system such as Customer Care & Billing (CC&B) Demonstrated skill in business systems analysis and experience partnering with decision makers, system owners, and end users to define business, technical, and operational requirements Experience leading business requirements gathering sessions (technical and functional) to elicit requirements, specifications, business processes, and recommendations for solutions Demonstrated skill and experience with Structured Query Language ( SQL ) including creating, modifying and running complex queries Demonstrated skill and experience with research and analysis of complex data from multiple databases to identify service trends, forecast service levels, and develop strategies (findings/conclusions/recommendations) for management/stakeholder reporting Experience with contract management, vendor performance monitoring, quality assurance, and working cross-functionally with stakeholders Skill in translating business and technical requirements to produce non-technical deliverables Experience performing cost-benefit and return-on-investment analysis to aid in making business decisions Advanced proficiency with Microsoft Excel Current certification and experience in one or more of the following disciplines: Six Sigma, PMP / PMI , Root Cause Analysis Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches, analyzes, architects, develops, implements and configures technological solutionsAdministers, monitors, and maintains one or more IT systemsInvestigates and analyzes complex business requirementsProvides impact analysis and recommends appropriate solutionsIdentifies opportunities for asset reuse across multiple projectsResponds to issues from the user communityPrepares and maintains documentation related to the development and maintenance of systemsParticipates in the development of business process models and data flow diagrams for all levels of the organizationPerforms bug tracking and quality assurance tasksDevelops and maintains disaster recovery plansDevelops and/or delivers trainingCreates and prepares reports and analysisInstalls new software releases and/or upgradesEstablishes IT policies, procedures and security requirements Responsibilities- Supervision and/or Leadership Exercised: May provide technical or project leadership, training, and technical guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems Knowledge of IT policies, procedures, and security requirements Knowledge of database design principles Knowledge of creating process models and data flow diagrams Skill with computers and computer systems Skill in analyzing information and evaluating alternatives Skill in documenting and maintaining application and process or configuration information Skill in providing system/application administration Skill in identifying complex problems and reviewing related information Skill in developing, prioritizing, organizing and accomplishing specific goals and plans Skill in using a structured query language Skill in providing mentoring, guidance, and training of personnel Skill in coordination of activities of others Ability to serve as a technical lead for development and support of one or more IT systems Ability to apply analytical reasoning to complex problems Ability to multitask and to work effectively in a team or as an individual contributor Ability to communicate effectively orally and in writing Ability to meet deadlines and effectively communicate the status of assignments Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * Describe your experience leading others to provide quality work, complex models, use cases, process flows, and interpreting complex data used in making improved business decisions and process improvements. (Open Ended Question) * Describe your experience working with a table-based customer billing system such as Customer Care & Billing (CC&B). (Open Ended Question) * Describe your experience in business systems analysis and partnering with decision makers, system owners, and end users to define business, technical, and operational requirements. (Open Ended Question) * Describe your experience leading business requirements gathering sessions (technical and functional) to elicit requirements, specifications, business processes, and recommendations for solutions. (Open Ended Question) * Describe your experience with Structured Query Language (SQL) including creating, modifying and running complex queries. (Open Ended Question) * Describe your experience researching and analyzing complex data from multiple databases to identify service trends, forecast service levels, and develop strategies (findings/conclusions/recommendations) for management/stakeholder reporting. (Open Ended Question) * Describe your experience with contract management, vendor performance monitoring, quality assurance, and working cross-functionally with stakeholders. (Open Ended Question) * Describe your experience translating business and technical requirements to produce non-technical deliverables. (Open Ended Question) * Describe your experience performing cost-benefit and return-on-investment analysis to aid in making business decisions. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? No experience Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * Do you hold a current certification and have experience in one or more of the following disciplines: Six Sigma, PMP/PMI, Root Cause Analysis? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * This position is classified as an "essential" position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 03, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants Position Description: The position of IT Application Analyst Sr ( ITAA Sr) will reside in the Business Operations Support & Services ( BOSS ) Group of Revenue Measurement & Control ( RMC BOSS ) and will report to the Customer Account Manager of Performance Reporting, Analysis and Planning. This position will support meter-to cash processes and quality assurance for over $1 billion in annual billed revenue for utility services, the Remote Service Switch Optimization Objectives, Austin Water's transition to Advanced Metering Infrastructure as well as the $3.5M Manual Water Meter Services Contract. The ITAA Sr will be accountable for providing business operational support, lead requirements gathering sessions, aid in Performance Reporting, Business Intelligence, Contract Management support, Data Analytics support, Smart Meter Automation (remote on/off capabilities of two-way smart-meters), Manual Water Meter Reading Analysis, Dispatch & Field Support. Some responsibilities of the ITAA Sr include: partnering with decision makers, system owners, and end-users to define business, technical, and operational requirements; leading requirements gathering sessions; understanding and identifying business/technical level failures impacting business operations; and analyzing data from various systems (e.g., Mobile Workforce Management ( MWM ), AMI Head-end, CC&B, the Meter Data Management ( MDM ), etc.) to identify and mitigate issues. This ITAA Sr will also be responsible for facilitating group discussions with the BOSS team and stakeholders (e.g., Billing Services Management, Advanced Technologies, etc.) for Completed Staff Work (findings/conclusions/recommendations) through data analytics, field investigations, or other escalation paths. Interaction with other City of Austin Utility groups may also be required when analyzing data for specific exceptions, escalations and customer related issues to closure. The Preferred Candidate will also have the responsibility of: 1) develop a plan to consistently improve business processes, 2) Provide findings and conclusions to develop compelling business reasons to support recommendations / suggested improvements and 3) Work both independently and in a Team environment to achieve performance standards. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Gaps in employment must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations in order to maintain the safe delivery of electric service for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Pay Range $31.33 - $40.73 Hours Monday through Friday, 7:00am to 4:00pm. Other work hours may be required to support 24/7 utility operations. Job Close Date 04/06/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Bldg. 1, Ste. 200, Austin, 78754 Preferred Qualifications Experience leading others to provide quality work, complex models, use cases, process flows, and interpreting complex data used in making improved business decisions and process improvements Experience working with a table-based customer billing system such as Customer Care & Billing (CC&B) Demonstrated skill in business systems analysis and experience partnering with decision makers, system owners, and end users to define business, technical, and operational requirements Experience leading business requirements gathering sessions (technical and functional) to elicit requirements, specifications, business processes, and recommendations for solutions Demonstrated skill and experience with Structured Query Language ( SQL ) including creating, modifying and running complex queries Demonstrated skill and experience with research and analysis of complex data from multiple databases to identify service trends, forecast service levels, and develop strategies (findings/conclusions/recommendations) for management/stakeholder reporting Experience with contract management, vendor performance monitoring, quality assurance, and working cross-functionally with stakeholders Skill in translating business and technical requirements to produce non-technical deliverables Experience performing cost-benefit and return-on-investment analysis to aid in making business decisions Advanced proficiency with Microsoft Excel Current certification and experience in one or more of the following disciplines: Six Sigma, PMP / PMI , Root Cause Analysis Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches, analyzes, architects, develops, implements and configures technological solutionsAdministers, monitors, and maintains one or more IT systemsInvestigates and analyzes complex business requirementsProvides impact analysis and recommends appropriate solutionsIdentifies opportunities for asset reuse across multiple projectsResponds to issues from the user communityPrepares and maintains documentation related to the development and maintenance of systemsParticipates in the development of business process models and data flow diagrams for all levels of the organizationPerforms bug tracking and quality assurance tasksDevelops and maintains disaster recovery plansDevelops and/or delivers trainingCreates and prepares reports and analysisInstalls new software releases and/or upgradesEstablishes IT policies, procedures and security requirements Responsibilities- Supervision and/or Leadership Exercised: May provide technical or project leadership, training, and technical guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems Knowledge of IT policies, procedures, and security requirements Knowledge of database design principles Knowledge of creating process models and data flow diagrams Skill with computers and computer systems Skill in analyzing information and evaluating alternatives Skill in documenting and maintaining application and process or configuration information Skill in providing system/application administration Skill in identifying complex problems and reviewing related information Skill in developing, prioritizing, organizing and accomplishing specific goals and plans Skill in using a structured query language Skill in providing mentoring, guidance, and training of personnel Skill in coordination of activities of others Ability to serve as a technical lead for development and support of one or more IT systems Ability to apply analytical reasoning to complex problems Ability to multitask and to work effectively in a team or as an individual contributor Ability to communicate effectively orally and in writing Ability to meet deadlines and effectively communicate the status of assignments Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * Describe your experience leading others to provide quality work, complex models, use cases, process flows, and interpreting complex data used in making improved business decisions and process improvements. (Open Ended Question) * Describe your experience working with a table-based customer billing system such as Customer Care & Billing (CC&B). (Open Ended Question) * Describe your experience in business systems analysis and partnering with decision makers, system owners, and end users to define business, technical, and operational requirements. (Open Ended Question) * Describe your experience leading business requirements gathering sessions (technical and functional) to elicit requirements, specifications, business processes, and recommendations for solutions. (Open Ended Question) * Describe your experience with Structured Query Language (SQL) including creating, modifying and running complex queries. (Open Ended Question) * Describe your experience researching and analyzing complex data from multiple databases to identify service trends, forecast service levels, and develop strategies (findings/conclusions/recommendations) for management/stakeholder reporting. (Open Ended Question) * Describe your experience with contract management, vendor performance monitoring, quality assurance, and working cross-functionally with stakeholders. (Open Ended Question) * Describe your experience translating business and technical requirements to produce non-technical deliverables. (Open Ended Question) * Describe your experience performing cost-benefit and return-on-investment analysis to aid in making business decisions. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? No experience Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * Do you hold a current certification and have experience in one or more of the following disciplines: Six Sigma, PMP/PMI, Root Cause Analysis? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * This position is classified as an "essential" position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No Optional & Required Documents Required Documents Optional Documents
City of Kansas City, MO
Kansas City, MO, United States
Full-time position available with the KC Water Information Technlogy Division located at 4800 E 63rd Street Salary Range: $4,350-$6,886/monthly Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. Application Deadline Date: Open Until Filled Responsibilities This position will assist with the development of new software applications and interfaces ,in addition to the enhancement of existing applications. This position will assist with requirements gathering and all aspects of software-related projects, including deployment and training of software. This position will also provide oversight and maintenance of systems assigned for ongoing maintenance. Qualifications REQUIRES an accredited Bachelor's degree and 3 years of technology experience OR an equivalent combination of education and technology experience. Preference given to applicants with 2+ years of experience working in C#, SQL Server, Oracle, ASP.Net, Web Services APIs, Bootstrap, JQuery, Javascript, HTML 5, Python Object Oriented software design. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at 816-513-0253.
Apr 03, 2020
Full-time position available with the KC Water Information Technlogy Division located at 4800 E 63rd Street Salary Range: $4,350-$6,886/monthly Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. Application Deadline Date: Open Until Filled Responsibilities This position will assist with the development of new software applications and interfaces ,in addition to the enhancement of existing applications. This position will assist with requirements gathering and all aspects of software-related projects, including deployment and training of software. This position will also provide oversight and maintenance of systems assigned for ongoing maintenance. Qualifications REQUIRES an accredited Bachelor's degree and 3 years of technology experience OR an equivalent combination of education and technology experience. Preference given to applicants with 2+ years of experience working in C#, SQL Server, Oracle, ASP.Net, Web Services APIs, Bootstrap, JQuery, Javascript, HTML 5, Python Object Oriented software design. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at 816-513-0253.
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Sierra College Employment Opportunity for Adjunct Instructor COMPUTER INFORMATION SYSTEMS In order to create a pool of qualified applicants, Sierra College accepts applications in all subject areas and conducts interviews for teaching positions throughout the year. Applications are kept in the hiring pool for a period of two years. The number of open positions varies from semester to semester. The Division Dean or Department Chair will contact you directly for an interview when a position becomes available. Salary & Benefit Information: These are part time faculty teaching assignments with the following salary rates: Lecture Salary Rate: $62.67 - $80.09 per hour Lab Salary Rate: $43.87 - $56.06 per hour (Degree and years of acceptable teaching experience determine step placement) Offer and acceptance of employment is subject to verification of all information provided on the employment application, credentials, transcripts, fingerprint check, and tuberculosis examination as required. Qualifications: MINIMUM QUALIFICATIONS Any bachelor's degree and two years of professional experience, or any associate degree and six years of professional experience. Copies of transcripts MUST be attached (photocopies & unofficial transcripts are accepted). **Please do not mail or email transcripts, resumes, cover letters or other documents to the Sierra College Human Resources Office** Hire Type: External Required Documents: Transcripts Closing Date/Time:
Apr 01, 2020
Full Time
Sierra College Employment Opportunity for Adjunct Instructor COMPUTER INFORMATION SYSTEMS In order to create a pool of qualified applicants, Sierra College accepts applications in all subject areas and conducts interviews for teaching positions throughout the year. Applications are kept in the hiring pool for a period of two years. The number of open positions varies from semester to semester. The Division Dean or Department Chair will contact you directly for an interview when a position becomes available. Salary & Benefit Information: These are part time faculty teaching assignments with the following salary rates: Lecture Salary Rate: $62.67 - $80.09 per hour Lab Salary Rate: $43.87 - $56.06 per hour (Degree and years of acceptable teaching experience determine step placement) Offer and acceptance of employment is subject to verification of all information provided on the employment application, credentials, transcripts, fingerprint check, and tuberculosis examination as required. Qualifications: MINIMUM QUALIFICATIONS Any bachelor's degree and two years of professional experience, or any associate degree and six years of professional experience. Copies of transcripts MUST be attached (photocopies & unofficial transcripts are accepted). **Please do not mail or email transcripts, resumes, cover letters or other documents to the Sierra College Human Resources Office** Hire Type: External Required Documents: Transcripts Closing Date/Time:
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Sierra College Employment Opportunity for Adjunct Instructor COMPUTER SCIENCE In order to create a pool of qualified applicants, Sierra College accepts applications in all subject areas and conducts interviews for teaching positions throughout the year. Applications are kept in the hiring pool for a period of two years. The number of open positions varies from semester to semester. The Division Dean or Department Chair will contact you directly for an interview when a position becomes available. Salary & Benefit Information: These are part time faculty teaching assignments with the following salary rates: Lecture Salary Rate: $62.67 - $80.09 per hour Lab Salary Rate: $43.87 - $56.06 per hour (Degree and years of acceptable teaching experience determine step placement) Offer and acceptance of employment is subject to verification of all information provided on the employment application, credentials, transcripts, fingerprint check, and tuberculosis examination as required. Qualifications: MINIMUM QUALIFICATIONS Master's in computer science or computer engineering OR bachelor's in either of the above AND master's in mathematics, cybernetics, business administration, accounting or engineering OR bachelor's in engineering AND master's in cybernetics, engineering, mathematics, or business administration OR bachelor's in mathematics AND master's in cybernetics, engineering, mathematics or business administration OR bachelor's in any of the above AND a master's degree in information science, computer information systems, or information systems OR the equivalent. Copies of transcripts MUST be attached (photocopies & unofficial transcripts are accepted). **Please do not mail or email transcripts, resumes, cover letters or other documents to the Sierra College Human Resources Office** Hire Type: External Required Documents: Transcripts Closing Date/Time:
Apr 01, 2020
Full Time
Sierra College Employment Opportunity for Adjunct Instructor COMPUTER SCIENCE In order to create a pool of qualified applicants, Sierra College accepts applications in all subject areas and conducts interviews for teaching positions throughout the year. Applications are kept in the hiring pool for a period of two years. The number of open positions varies from semester to semester. The Division Dean or Department Chair will contact you directly for an interview when a position becomes available. Salary & Benefit Information: These are part time faculty teaching assignments with the following salary rates: Lecture Salary Rate: $62.67 - $80.09 per hour Lab Salary Rate: $43.87 - $56.06 per hour (Degree and years of acceptable teaching experience determine step placement) Offer and acceptance of employment is subject to verification of all information provided on the employment application, credentials, transcripts, fingerprint check, and tuberculosis examination as required. Qualifications: MINIMUM QUALIFICATIONS Master's in computer science or computer engineering OR bachelor's in either of the above AND master's in mathematics, cybernetics, business administration, accounting or engineering OR bachelor's in engineering AND master's in cybernetics, engineering, mathematics, or business administration OR bachelor's in mathematics AND master's in cybernetics, engineering, mathematics or business administration OR bachelor's in any of the above AND a master's degree in information science, computer information systems, or information systems OR the equivalent. Copies of transcripts MUST be attached (photocopies & unofficial transcripts are accepted). **Please do not mail or email transcripts, resumes, cover letters or other documents to the Sierra College Human Resources Office** Hire Type: External Required Documents: Transcripts Closing Date/Time:
Basic Function Designs, develops, tests, and maintains web applications that are used by employees and customers; analyzes, troubleshoots, and/or redesigns existing applications; and recommends new technologies to improve efficiency and ensure quality. Example Of Duties Provides Information Technology (IT) infrastructure deployment planning Designs, enhances, and provides production support for software solutions on behalf of client departments in a timely manner Develops interfaces for different systems to communicate to each other Interfaces with clients to provide assistance in identifying, diagnosing, and problem solving Advises user departments and other Information Technology Services support teams on system requirements, enhancements and new technologies Prepares project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware Manages and maintains databases Participates in the evaluation of commercial off-the-shelf (COTS) software Configures, implements, and integrates commercial off-the-shelf (COTS) software Develops software and hardware specifications and standards Ensures that clients have the necessary training and documents to properly utilize computer systems Mentors and/or provides work direction to other IT staff as required Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Computer Science or a related field Experience Three years of relevant experience in designing, implementing and maintaining complex information systems in a relational database, networked environment Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. Experience utilizing Transit (Bus and/or Rail) Applications, such as, Maintenance and Material Management System (M3), Advanced Transportation Management System (ATMS), Hastus, Digital Incident Management System (DIMS) Experience designing and updating crystal reports Experience utilizing mobile router configuration and administrative tools Experience supporting data center and business critical operations Experience managing servers, databases, cloud-based solutions integrations Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Based on assignment, Microsoft Certified Solutions Associate (MCSA) certification, Microsoft Office Specialist (MOS) on SharePoint 2010, Microsoft Certified Technology Specialist (MCTS) for Office 365, and/or Adobe Certified Associate (ACA) preferred Knowledge: Theories, principles, and practices related to information systems and supported business areas Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Transit data, schedules, routes, patterns and best practices Microsoft OS (Operating System) and products Microsoft Office 365 and SharePoint Mobile application technology Programming languages, including C/C+/C++, .Net, HTML (Hypertext Markup Language), and PL/SQL (Procedural Language/Structured Query Language) Software and computer operating systems (OS), including Linus, Unix, and network technology Project management techniques and tools Mathematics used in complex business applications Business process and system process modeling and problem-solving techniques Skills: Developing and implementing complex information systems using software engineering techniques Developing and implementing web-based computer applications Troubleshooting, deploying, and managing Microsoft OS and software Developing interfaces between systems Data analysis and data modeling Creative problem solving Using a personal computer and associated applications Effective oral and written communication Training non-technical users in a variety of applications Identifying opportunities for innovation Abilities: Understand current customer needs, resolve conflicting project and/or client requirements, and plan for future growth Clearly define system integration and interface requirements Understand, interpret, and apply laws, business rules, regulations, policies, procedures, and contracts to support business processes Prepare reports, proposals, presentations, and correspondence in a professional manner Interact professionally with various levels of employees and outside representatives Learn new technology Effectively work independently and in teams Meet tight time constraints and project deadlines Multi-task on multiple concurrent projects Maintain confidentiality regarding sensitive information Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SDR) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 04-MAY-20
Apr 01, 2020
Full Time
Basic Function Designs, develops, tests, and maintains web applications that are used by employees and customers; analyzes, troubleshoots, and/or redesigns existing applications; and recommends new technologies to improve efficiency and ensure quality. Example Of Duties Provides Information Technology (IT) infrastructure deployment planning Designs, enhances, and provides production support for software solutions on behalf of client departments in a timely manner Develops interfaces for different systems to communicate to each other Interfaces with clients to provide assistance in identifying, diagnosing, and problem solving Advises user departments and other Information Technology Services support teams on system requirements, enhancements and new technologies Prepares project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware Manages and maintains databases Participates in the evaluation of commercial off-the-shelf (COTS) software Configures, implements, and integrates commercial off-the-shelf (COTS) software Develops software and hardware specifications and standards Ensures that clients have the necessary training and documents to properly utilize computer systems Mentors and/or provides work direction to other IT staff as required Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Computer Science or a related field Experience Three years of relevant experience in designing, implementing and maintaining complex information systems in a relational database, networked environment Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. Experience utilizing Transit (Bus and/or Rail) Applications, such as, Maintenance and Material Management System (M3), Advanced Transportation Management System (ATMS), Hastus, Digital Incident Management System (DIMS) Experience designing and updating crystal reports Experience utilizing mobile router configuration and administrative tools Experience supporting data center and business critical operations Experience managing servers, databases, cloud-based solutions integrations Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Based on assignment, Microsoft Certified Solutions Associate (MCSA) certification, Microsoft Office Specialist (MOS) on SharePoint 2010, Microsoft Certified Technology Specialist (MCTS) for Office 365, and/or Adobe Certified Associate (ACA) preferred Knowledge: Theories, principles, and practices related to information systems and supported business areas Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Transit data, schedules, routes, patterns and best practices Microsoft OS (Operating System) and products Microsoft Office 365 and SharePoint Mobile application technology Programming languages, including C/C+/C++, .Net, HTML (Hypertext Markup Language), and PL/SQL (Procedural Language/Structured Query Language) Software and computer operating systems (OS), including Linus, Unix, and network technology Project management techniques and tools Mathematics used in complex business applications Business process and system process modeling and problem-solving techniques Skills: Developing and implementing complex information systems using software engineering techniques Developing and implementing web-based computer applications Troubleshooting, deploying, and managing Microsoft OS and software Developing interfaces between systems Data analysis and data modeling Creative problem solving Using a personal computer and associated applications Effective oral and written communication Training non-technical users in a variety of applications Identifying opportunities for innovation Abilities: Understand current customer needs, resolve conflicting project and/or client requirements, and plan for future growth Clearly define system integration and interface requirements Understand, interpret, and apply laws, business rules, regulations, policies, procedures, and contracts to support business processes Prepare reports, proposals, presentations, and correspondence in a professional manner Interact professionally with various levels of employees and outside representatives Learn new technology Effectively work independently and in teams Meet tight time constraints and project deadlines Multi-task on multiple concurrent projects Maintain confidentiality regarding sensitive information Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SDR) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 04-MAY-20
City of Kansas City, MO
Kansas City, MO, United States
Full-time position available with KC Water GIS Division located 4800 E. 63rd Street Salary Range: $4,945-$8,833/month Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. Application Deadline Date: Open Until Filled Responsibilities Manages large, complex or enterprise-wide projects in a computer fashion including appropriate resource allocation. Makes significant contributions to the success of projects by applying demonstrated knowledge. Coach, lead, motivate and supervise staff. Installs and maintains highly complex technical hardware and software in accordance with agreed upon standards and procedures. Recommends the introduction of new programming/coding technologies as appropriate. Assess the department's current procedures and processes and recommends efforts designed to improve quality and timeliness with a reduction of system problems. Participates in defining and implementing technical direction of prescribed technologies. Provides the appropriate technical review of work performed by assigned project teams. Recommends the introduction of new design/analysis technologies and techniques as appropriate. Monitors changes regarding process and/or procedure standards and assures that all personnel receive training and are kept up-to-date on those changes. Anticipates customer needs and obtains regular customer feedback. Assures excellent communication with customers. Develops escalation procedures to resolve customer needs. Qualifications REQUIRES an Accredited Bachelor's degree and 5 years of technology experience OR an equivalent combination of education and technology experience. Preference given to applicants with 3 years of demonstrated experience in MS Office 2016/365 Applications, JavaScript; HRML, Microsoft SQL Server 2012 or higher; Windows 7 or 10; Python for ArcGIS, ArcGIS Online for Organizations Platform, ArcGIS Pro 2.x, ArcGIS Desktop 10.x, ArcGIS Enterprise Server and/or 3 years experience analyzing, troubleshooting, and administering business applications and/or 3 years experience analyzing troubleshooting, and administering databases and servers (operating systems, monitoring and system software) and/or demonstrated experience with Agile project management methodology and tools. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.
Mar 30, 2020
Full-time position available with KC Water GIS Division located 4800 E. 63rd Street Salary Range: $4,945-$8,833/month Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. Application Deadline Date: Open Until Filled Responsibilities Manages large, complex or enterprise-wide projects in a computer fashion including appropriate resource allocation. Makes significant contributions to the success of projects by applying demonstrated knowledge. Coach, lead, motivate and supervise staff. Installs and maintains highly complex technical hardware and software in accordance with agreed upon standards and procedures. Recommends the introduction of new programming/coding technologies as appropriate. Assess the department's current procedures and processes and recommends efforts designed to improve quality and timeliness with a reduction of system problems. Participates in defining and implementing technical direction of prescribed technologies. Provides the appropriate technical review of work performed by assigned project teams. Recommends the introduction of new design/analysis technologies and techniques as appropriate. Monitors changes regarding process and/or procedure standards and assures that all personnel receive training and are kept up-to-date on those changes. Anticipates customer needs and obtains regular customer feedback. Assures excellent communication with customers. Develops escalation procedures to resolve customer needs. Qualifications REQUIRES an Accredited Bachelor's degree and 5 years of technology experience OR an equivalent combination of education and technology experience. Preference given to applicants with 3 years of demonstrated experience in MS Office 2016/365 Applications, JavaScript; HRML, Microsoft SQL Server 2012 or higher; Windows 7 or 10; Python for ArcGIS, ArcGIS Online for Organizations Platform, ArcGIS Pro 2.x, ArcGIS Desktop 10.x, ArcGIS Enterprise Server and/or 3 years experience analyzing, troubleshooting, and administering business applications and/or 3 years experience analyzing troubleshooting, and administering databases and servers (operating systems, monitoring and system software) and/or demonstrated experience with Agile project management methodology and tools. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description Charleston County Consolidated 9-1-1 Center is looking for individuals with strong customer service skills wanting to serve their community. 9-1-1 is a challenging, yet gratifying career. Make a difference and earn a competitive income and excellent benefits package working in a fast-paced, public safety environment. No experience necessary. Our Telecommunicators average $50,000 per year after two years of employment. Come Save Lives With Us! STARTING HOURLY RATE : $16.23 increases to $17.41 after successful completion of training program. APPLICATION PROCESS & DEADLINE: Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, JUNE 26, 2020 or earlier if filled. Duties and Responsibilities Charleston County Consolidated 9-1-1 Center Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies and emergency medical services. Shift Requirements: Telecommunicators work 12.25 hour day or night shifts. The day shift begins at 5:45 a.m. and ends at 6:00 p.m. and the night shift begins at 5:45 p.m. and ends at 6:00 a.m. Telecommunicators are expected to work nights, weekends, holidays and overtime. Employees are expected to report to work as called upon during emergencies, and be prepared to stay during the duration of the event. Minimum Qualifications Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. No marijuana use within the last year, no other drug use within the last three years Our staff works several hundreds of hours of overtime a year Must be willing to work a 12.25 hour shift either day or night shift, weekends, and holidays Our shifts start at 5:45am for day shift and 5:45pm for night shift Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event Must be 18 years of age or older Have a High School Diploma or the equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Must have no felony convictions; misdemeanors will be evaluated on a case-by-case basis Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 key strokes per hour (KPH) Complete computer aptitude test and applicant performance assessment Pass a background investigation which will include driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), reference check, and polygraph examination. Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire, and maintain the certification. Closing Date/Time: 6/26/2020 11:59 PM Eastern
Mar 29, 2020
Full Time
Description Charleston County Consolidated 9-1-1 Center is looking for individuals with strong customer service skills wanting to serve their community. 9-1-1 is a challenging, yet gratifying career. Make a difference and earn a competitive income and excellent benefits package working in a fast-paced, public safety environment. No experience necessary. Our Telecommunicators average $50,000 per year after two years of employment. Come Save Lives With Us! STARTING HOURLY RATE : $16.23 increases to $17.41 after successful completion of training program. APPLICATION PROCESS & DEADLINE: Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, JUNE 26, 2020 or earlier if filled. Duties and Responsibilities Charleston County Consolidated 9-1-1 Center Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies and emergency medical services. Shift Requirements: Telecommunicators work 12.25 hour day or night shifts. The day shift begins at 5:45 a.m. and ends at 6:00 p.m. and the night shift begins at 5:45 p.m. and ends at 6:00 a.m. Telecommunicators are expected to work nights, weekends, holidays and overtime. Employees are expected to report to work as called upon during emergencies, and be prepared to stay during the duration of the event. Minimum Qualifications Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. No marijuana use within the last year, no other drug use within the last three years Our staff works several hundreds of hours of overtime a year Must be willing to work a 12.25 hour shift either day or night shift, weekends, and holidays Our shifts start at 5:45am for day shift and 5:45pm for night shift Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event Must be 18 years of age or older Have a High School Diploma or the equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Must have no felony convictions; misdemeanors will be evaluated on a case-by-case basis Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 key strokes per hour (KPH) Complete computer aptitude test and applicant performance assessment Pass a background investigation which will include driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), reference check, and polygraph examination. Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire, and maintain the certification. Closing Date/Time: 6/26/2020 11:59 PM Eastern
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description Charleston County Consolidated 9-1-1 Center is looking for individuals with strong customer service skills to serve their community. Make a difference and earn a great income working in a fast-paced environment. No experience necessary. Come Save Lives With Us! Applications are being accepted on an on-going basis regardless of position vacancies Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, JUNE 26, 2020 or earlier if filled. Duties and Responsibilities Charleston County Consolidated 9-1-1 Center Administrative Telecommunicators answer, screen and process incoming non-emergency and administrative telephone calls. This position also monitors and processes calls received via 911helpme.com. Shift Requirements: Administrative Telecommunicators' work four consecutive eight hour shifts followed by two days off. Administrative Telecommunicators are expected to work days, nights, weekends, holidays and all scheduled and unscheduled overtime. Employees are expected to work as called upon during emergencies, and be prepared to stay during the duration of the event. Training: Administrative Telecommunicators will participate in on-the-job training from 6:00 am- 2:00 pm or 2:00 pm - 10:00 pm based on the availability and schedule of the trainers at the time of hire. Minimum Qualifications Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. Must be 18 years of age or older Have a High School Diploma or the equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Must have no felony convictions; misdemeanors will be evaluated on a case-by-case basis Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 key strokes per hour (KPH) Position requires a high school diploma (or GED) One (1) year of experience as a Receptionist or Secretary preferred. No marijuana use within the last year, no other drug use within the last three years Pass a background investigation which will include driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), reference check, and polygraph examination. Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire, and maintain the certification. Closing Date/Time: 6/26/2020 11:59 PM Eastern
Mar 29, 2020
Full Time
Description Charleston County Consolidated 9-1-1 Center is looking for individuals with strong customer service skills to serve their community. Make a difference and earn a great income working in a fast-paced environment. No experience necessary. Come Save Lives With Us! Applications are being accepted on an on-going basis regardless of position vacancies Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, JUNE 26, 2020 or earlier if filled. Duties and Responsibilities Charleston County Consolidated 9-1-1 Center Administrative Telecommunicators answer, screen and process incoming non-emergency and administrative telephone calls. This position also monitors and processes calls received via 911helpme.com. Shift Requirements: Administrative Telecommunicators' work four consecutive eight hour shifts followed by two days off. Administrative Telecommunicators are expected to work days, nights, weekends, holidays and all scheduled and unscheduled overtime. Employees are expected to work as called upon during emergencies, and be prepared to stay during the duration of the event. Training: Administrative Telecommunicators will participate in on-the-job training from 6:00 am- 2:00 pm or 2:00 pm - 10:00 pm based on the availability and schedule of the trainers at the time of hire. Minimum Qualifications Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. Must be 18 years of age or older Have a High School Diploma or the equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Must have no felony convictions; misdemeanors will be evaluated on a case-by-case basis Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 key strokes per hour (KPH) Position requires a high school diploma (or GED) One (1) year of experience as a Receptionist or Secretary preferred. No marijuana use within the last year, no other drug use within the last three years Pass a background investigation which will include driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), reference check, and polygraph examination. Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire, and maintain the certification. Closing Date/Time: 6/26/2020 11:59 PM Eastern
Examples of Duties Application Deadline: Continuous Recruitments that note continuous under the closing date are subject to close at any time. Applications will not be accepted after a continuous recruitment is closed. To be considered for this position you must use a Merit System application or apply online at https://www.governmentjobs.com/careers/cpshr/ To view the job description, please click here: https://www.governmentjobs.com/careers/MSS/jobs/2757638/software-applications-assistant-i-ii-extra-help HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Worklife Resource services. For more informationlogonto members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary
Mar 28, 2020
Variable Shift
Examples of Duties Application Deadline: Continuous Recruitments that note continuous under the closing date are subject to close at any time. Applications will not be accepted after a continuous recruitment is closed. To be considered for this position you must use a Merit System application or apply online at https://www.governmentjobs.com/careers/cpshr/ To view the job description, please click here: https://www.governmentjobs.com/careers/MSS/jobs/2757638/software-applications-assistant-i-ii-extra-help HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Worklife Resource services. For more informationlogonto members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary
City of Henderson, NV
Henderson, Nevada, United States
Position Overview *The 14-day in-house notice is incorporated in this job announcement. THIS RECRUITMENT IS AN OPEN-CONTINUOUS RECRUITMENT AND SHALL REMAIN OPEN UNTIL SUCH TIME AS A SUFFICIENT POOL OF HIGHLY QUALIFIED APPLICANTS HAS BEEN DEVELOPED. ONCE A SUFFICIENT POOL OF APPLICANTS HAS BEEN DEVELOPED, THIS RECRUITMENT SHALL CLOSE WITHOUT NOTICE. THIS RECRUITMENT WILL BE POSTED FOR A MINIMUM OF FOURTEEN (14) CALENDAR DAYS. THE CITY OF HENDERSON ANNOUNCES AN EXAMINATION TO CREATE AN ELIGIBILITY LIST AND TO FILL FOUR TO NINE (4 - 9) VACANCIES FOR THE CLASSIFICATION OF COMMUNICATIONS OPERATOR I IN THE POLICE DEPARTMENT. THE ELIGIBILITY LIST MAY BE UTILIZED TO FILL VACANCIES FOR THIS CLASSIFICATION FOR UP TO ONE (1) YEAR. Under direct supervision, receives requests for emergency services and dispatches law enforcement, fire, and emergency medical services via radio; and performs related duties as required. WORK SCHEDULE: Must be willing to work rotating shifts to include graveyard, evenings, weekends, and holidays. Work is conducted in the Communications Center of the City of Henderson Police Department. Incumbents work within a noisy and confined work area with radio traffic, ringing telephones, and conversations occurring simultaneously. Work involves receiving telephone calls from persons who are involved in emergency and non-emergency situations who may be hysterical, frightened, or angry. The City of Henderson conducts an extensive training program starting with an eight (8) week classroom academy involving lecture and hands-on simulator training with all of the Communication Center's computer systems. After the academy, individuals receive on-the-job training with certified trainers for a minimum of six (6) months. The City of Henderson also provides and pays for Emergency Medical Dispatch (EMD) and Cardiac Pulmonary Resuscitation (CPR) certifications. External candidates, probationary full-time, part-time, and temporary City of Henderson employees will start at the first step of the salary range. Click here to view a complete copy of the job description and physical requirements. MINIMUM QUALIFICATIONS Graduation from high school, or the equivalent One (1) year of experience performing public contact work receiving and referring information in emergency dispatch, a call center or a closely related field Must obtain certifications in Medical Priority Dispatch System and CPR within the first year of employment and maintain certifications as a condition of continued employment Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years.Must maintain certifications in NCIC/NCJIS as a condition of continued employment. Desirable: Previous training and experience as an emergency dispatcher for public safety and medical operations Desirable: The ability to speak Spanish fluently REQUIRED DOCUMENTS/ASSESSMENT INFORMATION DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire ASSESSMENT: CritiCall Examination (Weighted 50%) - Dates to be determined. Oral Board Interview (Weighted 50%) - Dates to be determined. Selection Interview - Dates to be determined. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations on an ongoing basis, or until the positions are filled. The assessment and selection process for this position will take place on dates to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates listed above. SELECTION PROCESS The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department in writing prior to the close of the recruitment. Appointment may be subject to the successful completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. IMPORTANT : Appointment is subject to the successful completion of a post offer pre-employment background investigation, polygraph examination, medical/physical examination, drug and alcohol test. Please see the job description to view the physical requirements of the job . As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The selection process should be completed within four (4) months of the closing date. Candidates may reapply when there is a vacancy and a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. Closing Date/Time: Continuous
Mar 27, 2020
Full Time
Position Overview *The 14-day in-house notice is incorporated in this job announcement. THIS RECRUITMENT IS AN OPEN-CONTINUOUS RECRUITMENT AND SHALL REMAIN OPEN UNTIL SUCH TIME AS A SUFFICIENT POOL OF HIGHLY QUALIFIED APPLICANTS HAS BEEN DEVELOPED. ONCE A SUFFICIENT POOL OF APPLICANTS HAS BEEN DEVELOPED, THIS RECRUITMENT SHALL CLOSE WITHOUT NOTICE. THIS RECRUITMENT WILL BE POSTED FOR A MINIMUM OF FOURTEEN (14) CALENDAR DAYS. THE CITY OF HENDERSON ANNOUNCES AN EXAMINATION TO CREATE AN ELIGIBILITY LIST AND TO FILL FOUR TO NINE (4 - 9) VACANCIES FOR THE CLASSIFICATION OF COMMUNICATIONS OPERATOR I IN THE POLICE DEPARTMENT. THE ELIGIBILITY LIST MAY BE UTILIZED TO FILL VACANCIES FOR THIS CLASSIFICATION FOR UP TO ONE (1) YEAR. Under direct supervision, receives requests for emergency services and dispatches law enforcement, fire, and emergency medical services via radio; and performs related duties as required. WORK SCHEDULE: Must be willing to work rotating shifts to include graveyard, evenings, weekends, and holidays. Work is conducted in the Communications Center of the City of Henderson Police Department. Incumbents work within a noisy and confined work area with radio traffic, ringing telephones, and conversations occurring simultaneously. Work involves receiving telephone calls from persons who are involved in emergency and non-emergency situations who may be hysterical, frightened, or angry. The City of Henderson conducts an extensive training program starting with an eight (8) week classroom academy involving lecture and hands-on simulator training with all of the Communication Center's computer systems. After the academy, individuals receive on-the-job training with certified trainers for a minimum of six (6) months. The City of Henderson also provides and pays for Emergency Medical Dispatch (EMD) and Cardiac Pulmonary Resuscitation (CPR) certifications. External candidates, probationary full-time, part-time, and temporary City of Henderson employees will start at the first step of the salary range. Click here to view a complete copy of the job description and physical requirements. MINIMUM QUALIFICATIONS Graduation from high school, or the equivalent One (1) year of experience performing public contact work receiving and referring information in emergency dispatch, a call center or a closely related field Must obtain certifications in Medical Priority Dispatch System and CPR within the first year of employment and maintain certifications as a condition of continued employment Must complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years.Must maintain certifications in NCIC/NCJIS as a condition of continued employment. Desirable: Previous training and experience as an emergency dispatcher for public safety and medical operations Desirable: The ability to speak Spanish fluently REQUIRED DOCUMENTS/ASSESSMENT INFORMATION DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire ASSESSMENT: CritiCall Examination (Weighted 50%) - Dates to be determined. Oral Board Interview (Weighted 50%) - Dates to be determined. Selection Interview - Dates to be determined. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations on an ongoing basis, or until the positions are filled. The assessment and selection process for this position will take place on dates to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada, and make themselves available to participate in the testing process at any time on any of the dates listed above. SELECTION PROCESS The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department in writing prior to the close of the recruitment. Appointment may be subject to the successful completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. IMPORTANT : Appointment is subject to the successful completion of a post offer pre-employment background investigation, polygraph examination, medical/physical examination, drug and alcohol test. Please see the job description to view the physical requirements of the job . As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The selection process should be completed within four (4) months of the closing date. Candidates may reapply when there is a vacancy and a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. Closing Date/Time: Continuous
Location 311 Vernon Street Roseville, 95678 Description FINAL FILING DATE: We are accepting applications until closing at 5 pm, April 9, 2020 IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION. THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Information Technology Technician in the Information Technology Department. The normal work schedule is Monday through Friday, 8 -5 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. THE CITY The City of Roseville (COR) incorporates the following Core Competencies as part of the City's culture: Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations. Build trust: Ensure honesty and integrity to gain confidence and support of others. Ensure accountability: Take responsibility for the outcomes of one's own work and foster a sense of ownership in others. Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions. Collaborate inclusively: Build effective working partnerships, alliances, and teams. Make quality decisions: Make sound, timely decisions and recommendations. Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities. DEFINITION To organize, assign and review the work of assigned personnel engaged in the performance of responsible technical duties related to computer hardware and software customer support; to perform duties requiring specialized knowledge; and to provide technical support to assigned supervisor. DISTINGUISHING CHARACTERISTICS The Senior Information Technology Technician is the advanced journey level in the Information Technology Technician class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken and by the amount of time spent performing the duties. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include providing technical and functional supervision over assigned personnel. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives direction from a higher level supervisor. May exercise technical and functional supervision over technical information technology staff. EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Plan, prioritize, and review the work of staff assigned to a variety of technical information technology functions that may include the installation and configuration of hardware and software, troubleshooting of desktop operating systems, and end user, as assigned. Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. Participate in evaluating the activities of staff, recommending improvements and modifications. Provide and coordinate staff training; work with employees to correct deficiencies. Provide technical support in diagnosing and solving the more difficult problems by telephone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software. Develop documentation and standard operating procedures as they relate to assignment. Perform research to resolve problems or refer to higher level staff. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required. When Assigned to Client Services Oversee and participate in projects related to the deployment of PC's, the procurement of software and hardware, and/or hardware consolidation. Test, implement and maintain computer systems to manage devices and automate distribution of software and security updates. Participate in the development and implementation of automation and process improvement in the areas of software distribution, security updates and the management of desktop computer. Test and implement upgrades to desktop enterprise applications and operations systems. Troubleshoot and resolve the more difficult projects related to network account management; provide support for emergency incident diagnosis resolution. Install and configure desktop computers, printers, and other desktop peripherals; install and support various software and train customers in the use of hardware and software. Support and troubleshoot current desktop operating systems; perform basic diagnostic testing; analyze root cause of problem and develop long-term solutions. Analyze failed equipment and perform repairs or return equipment to vendor; review and test vendor repairs. Order supplies and maintain and track inventory; assist in asset management of personal computers, laptops, and related peripheral equipment. When Assigned to Network Infrastructure: Provide Tier I support, troubleshooting and resolving network related issues with city staff. Assist with Tier II support of the City network infrastructure systems and resources - assist in maintaining and documenting these systems; monitoring and management of all hardware and software associated with the City's wireless and wired local and wide area networks. Work with vendors and city staff to implement new and upgrade existing solutions related to network infrastructure. Assist IT Analysts and Information Security Administrator to maintain security systems, components and configurations. MINIMUM QUALIFICATIONS Knowledge of: Principles and practices of information technology, including personal computers, hardware and software and related peripheral equipment. Principles and techniques of installing, repairing, and maintaining a variety of desktop hardware and software. Principles and techniques of advanced troubleshooting for desktop computer and printers in a network environment. Principles and practices of technical and functional supervision and training. Project management methodologies. Active Directory structure and functions. Microsoft Windows operating systems. Modern office equipment and procedures. Basic mathematical principles. English language; usage, spelling, grammar and punctuation. Customer service principles. Ability to: Organize, assign and review the work of staff engaged in a variety of technical information technology duties. On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and technical documents; research, identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at a desk for long periods of time. Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 30 pounds or less. Perform the most complex and difficult duties related to technical personal computer, hardware and software customer support duties. Perform the more difficult system installations, problem correction and repair of equipment. Explain department and City policies regarding use of computer and communications systems. Effectively troubleshoot, diagnose, and resolve hardware and software issues. Train and instruct users in various desktop software and internet use and use and operation of a variety of peripheral equipment. Maintain confidentiality as necessary. Work evenings, weekends and standby, as required. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EXPERIENCE AND TRAINING Experience: Two years of responsible experience performing duties similar to that of an Information Technology Technician II in the City of Roseville. AND Training: An Associate's degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university. Preferably in computer science, information systems, or a related field. Two years of related work experience can substitute for an Associate's Degree. License or Certificate: Possession of a valid California driver's license by date of appointment. SUPPLEMENTAL QUESTIONNAIRE 1. Your responses to questions 2-4, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No 2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. 3. How many years of experience do you have performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment. Less than 2 years 2-3 Years 3-4 Years 4-5 Years 5-6 Years 6+ Years 4. Please describe your experience performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment. 5. Please list your completed education from an accredited college or university. List the degree, major and institution. If you have not completed your degree, please attach your college transcripts in the attachment section of this application. We will need to verify how many college units you have completed, if any. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant's experience and training will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. Benefits For more information regarding the City's benefits, visit our website at here . This position is in Local 39. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Mar 27, 2020
Full Time
Location 311 Vernon Street Roseville, 95678 Description FINAL FILING DATE: We are accepting applications until closing at 5 pm, April 9, 2020 IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION. THE POSITION The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Information Technology Technician in the Information Technology Department. The normal work schedule is Monday through Friday, 8 -5 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. THE CITY The City of Roseville (COR) incorporates the following Core Competencies as part of the City's culture: Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations. Build trust: Ensure honesty and integrity to gain confidence and support of others. Ensure accountability: Take responsibility for the outcomes of one's own work and foster a sense of ownership in others. Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions. Collaborate inclusively: Build effective working partnerships, alliances, and teams. Make quality decisions: Make sound, timely decisions and recommendations. Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities. DEFINITION To organize, assign and review the work of assigned personnel engaged in the performance of responsible technical duties related to computer hardware and software customer support; to perform duties requiring specialized knowledge; and to provide technical support to assigned supervisor. DISTINGUISHING CHARACTERISTICS The Senior Information Technology Technician is the advanced journey level in the Information Technology Technician class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken and by the amount of time spent performing the duties. Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include providing technical and functional supervision over assigned personnel. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives direction from a higher level supervisor. May exercise technical and functional supervision over technical information technology staff. EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Plan, prioritize, and review the work of staff assigned to a variety of technical information technology functions that may include the installation and configuration of hardware and software, troubleshooting of desktop operating systems, and end user, as assigned. Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. Participate in evaluating the activities of staff, recommending improvements and modifications. Provide and coordinate staff training; work with employees to correct deficiencies. Provide technical support in diagnosing and solving the more difficult problems by telephone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software. Develop documentation and standard operating procedures as they relate to assignment. Perform research to resolve problems or refer to higher level staff. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required. When Assigned to Client Services Oversee and participate in projects related to the deployment of PC's, the procurement of software and hardware, and/or hardware consolidation. Test, implement and maintain computer systems to manage devices and automate distribution of software and security updates. Participate in the development and implementation of automation and process improvement in the areas of software distribution, security updates and the management of desktop computer. Test and implement upgrades to desktop enterprise applications and operations systems. Troubleshoot and resolve the more difficult projects related to network account management; provide support for emergency incident diagnosis resolution. Install and configure desktop computers, printers, and other desktop peripherals; install and support various software and train customers in the use of hardware and software. Support and troubleshoot current desktop operating systems; perform basic diagnostic testing; analyze root cause of problem and develop long-term solutions. Analyze failed equipment and perform repairs or return equipment to vendor; review and test vendor repairs. Order supplies and maintain and track inventory; assist in asset management of personal computers, laptops, and related peripheral equipment. When Assigned to Network Infrastructure: Provide Tier I support, troubleshooting and resolving network related issues with city staff. Assist with Tier II support of the City network infrastructure systems and resources - assist in maintaining and documenting these systems; monitoring and management of all hardware and software associated with the City's wireless and wired local and wide area networks. Work with vendors and city staff to implement new and upgrade existing solutions related to network infrastructure. Assist IT Analysts and Information Security Administrator to maintain security systems, components and configurations. MINIMUM QUALIFICATIONS Knowledge of: Principles and practices of information technology, including personal computers, hardware and software and related peripheral equipment. Principles and techniques of installing, repairing, and maintaining a variety of desktop hardware and software. Principles and techniques of advanced troubleshooting for desktop computer and printers in a network environment. Principles and practices of technical and functional supervision and training. Project management methodologies. Active Directory structure and functions. Microsoft Windows operating systems. Modern office equipment and procedures. Basic mathematical principles. English language; usage, spelling, grammar and punctuation. Customer service principles. Ability to: Organize, assign and review the work of staff engaged in a variety of technical information technology duties. On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and technical documents; research, identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at a desk for long periods of time. Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 30 pounds or less. Perform the most complex and difficult duties related to technical personal computer, hardware and software customer support duties. Perform the more difficult system installations, problem correction and repair of equipment. Explain department and City policies regarding use of computer and communications systems. Effectively troubleshoot, diagnose, and resolve hardware and software issues. Train and instruct users in various desktop software and internet use and use and operation of a variety of peripheral equipment. Maintain confidentiality as necessary. Work evenings, weekends and standby, as required. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EXPERIENCE AND TRAINING Experience: Two years of responsible experience performing duties similar to that of an Information Technology Technician II in the City of Roseville. AND Training: An Associate's degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university. Preferably in computer science, information systems, or a related field. Two years of related work experience can substitute for an Associate's Degree. License or Certificate: Possession of a valid California driver's license by date of appointment. SUPPLEMENTAL QUESTIONNAIRE 1. Your responses to questions 2-4, the applicant's education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the "Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your "Work Experience" section in the application will not be scored. I understand and agree with the above instructions. Yes No 2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. 3. How many years of experience do you have performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment. Less than 2 years 2-3 Years 3-4 Years 4-5 Years 5-6 Years 6+ Years 4. Please describe your experience performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment. 5. Please list your completed education from an accredited college or university. List the degree, major and institution. If you have not completed your degree, please attach your college transcripts in the attachment section of this application. We will need to verify how many college units you have completed, if any. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant's experience and training will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. Benefits For more information regarding the City's benefits, visit our website at here . This position is in Local 39. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants The IT Business Systems Analyst will be responsible for meeting with business partners to help determine business needs, gathering requirements, and documenting business and operational processes in an Agile environment to include: creating user stories with acceptance criteria, backlog management and facilitating end user testing. The Development Services Department assists homeowners and contractors when they build, demolish, remodel or perform any type of construction to ensure applicable city and building codes. A detailed complete online City of Austin employment application is required to help us better evaluate your qualifications, and will be used to determine salary if you are selected for this position. A cover letter and resume must be submitted, but will not substitute for a complete online City of Austin employment application. Employment history dates must include month and year. Please verify that the employment history, dates, months and year, on your resume exactly match the online employment application. Pay Range $29.56 - $38.42 Hours 8:00 a.m. - 5:00 p.m. Monday - Friday. Job Close Date 04/09/2020 Type of Posting Departmental Only Department Development Services Dept Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 505 Barton Springs Road, Austin, Tx. 78704 Preferred Qualifications Agile certified Scrum Master. Experience using and implementing Agile methods. Experience analyzing and documenting business processes. Experience gathering and documenting business requirements. Experience with SQL . Experience with end user testing. Experience communicating technical problems/solutions to a non-technical audience. Experience working in a fast-paced environment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals. 2. Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions. 3. Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors. 4. Assist with converting requirements into developing a statement of work for use in requests for proposals. 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems. 6. Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems./div> 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions. 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts. 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization. 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures • Knowledge of legacy, and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet the minimum qualifications of this position? Yes No * Are you a current Development Services Department employee? Yes No * Are you an Agile certified Scrum Master? Yes No * Briefly describe your experience using and implementing Agile methods. (Open Ended Question) * Briefly describe your experience analyzing and documenting business processes. (Open Ended Question) * Briefly describe your experience gathering and documenting business requirements. (Open Ended Question) * How many years of experience do you have using SQL? 1-3 years 3-5 years 5+ years * Describe your experience with end user testing. (Open Ended Question) * Describe your experience communicating technical problems/solutions to a non-technical audience. (Open Ended Question) * Describe your experience in working in a fast-paced environment. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Mar 27, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants The IT Business Systems Analyst will be responsible for meeting with business partners to help determine business needs, gathering requirements, and documenting business and operational processes in an Agile environment to include: creating user stories with acceptance criteria, backlog management and facilitating end user testing. The Development Services Department assists homeowners and contractors when they build, demolish, remodel or perform any type of construction to ensure applicable city and building codes. A detailed complete online City of Austin employment application is required to help us better evaluate your qualifications, and will be used to determine salary if you are selected for this position. A cover letter and resume must be submitted, but will not substitute for a complete online City of Austin employment application. Employment history dates must include month and year. Please verify that the employment history, dates, months and year, on your resume exactly match the online employment application. Pay Range $29.56 - $38.42 Hours 8:00 a.m. - 5:00 p.m. Monday - Friday. Job Close Date 04/09/2020 Type of Posting Departmental Only Department Development Services Dept Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 505 Barton Springs Road, Austin, Tx. 78704 Preferred Qualifications Agile certified Scrum Master. Experience using and implementing Agile methods. Experience analyzing and documenting business processes. Experience gathering and documenting business requirements. Experience with SQL . Experience with end user testing. Experience communicating technical problems/solutions to a non-technical audience. Experience working in a fast-paced environment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals. 2. Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions. 3. Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors. 4. Assist with converting requirements into developing a statement of work for use in requests for proposals. 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems. 6. Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems./div> 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions. 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts. 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization. 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures • Knowledge of legacy, and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet the minimum qualifications of this position? Yes No * Are you a current Development Services Department employee? Yes No * Are you an Agile certified Scrum Master? Yes No * Briefly describe your experience using and implementing Agile methods. (Open Ended Question) * Briefly describe your experience analyzing and documenting business processes. (Open Ended Question) * Briefly describe your experience gathering and documenting business requirements. (Open Ended Question) * How many years of experience do you have using SQL? 1-3 years 3-5 years 5+ years * Describe your experience with end user testing. (Open Ended Question) * Describe your experience communicating technical problems/solutions to a non-technical audience. (Open Ended Question) * Describe your experience in working in a fast-paced environment. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION ABOUT ALAMEDA COUNTY Alameda County is the seventh most populous county in California and is characterized by its rich diversityand culture as one of the most ethnically diverse regions in the Bay Area and the nation. It is home to over 1.6 million people living in 14 incorporated cities as well as six unincorporated communities and rural areas throughout the 821 square miles of the County. The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. THE POSITION Under general supervision of higher level data processing staff, performs a variety of technical duties involving the operation, installation, maintenance, and support of mini and microcomputer hardware and software systems; to serve as system administrator for the assigned data processing system; to develop mini and microcomputer application programs; and to do related work as required. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the Information Systems Technician II Job Description . CURRENT VACANCIES While the immediate vacancies for these positions are in the Health Care Services Agency and the Probation Department ,the eligible list resulting from this recruitment and selection process may be utilized for other future vacancies which may arise within the next year for these and other Alameda County departments and agencies. THE IDEAL CANDIDATE Demonstrated experience providing technical support and maintenance to computer systems for an in-house data processing system. In addition, strong ability to troubleshoot complex hardware and software issues. Effective decision maker who can quickly and accurately diagnose software, hardware and system problems with the ability to formulate and execute the most adequate method of repair. Exceptional communication skills, both oral and written and the ability to communicate effectively with both technical and non-technical staff. Ability to maintain consistency in work while experiencing changes in work environment, duties, technology or procedures. Outstanding organizational skills, including the ability to independently prioritize tasks and work on multiple projects simultaneously; but also be able to provide status updates on tasks at a moment's notice. Responsible for providing technical support to end-users with hardware, software and peripheral equipment, network servers, copiers and printers. Willingness to learn new software and hardware systems and the ability to apply the newly acquired knowledge to work. Ability to perform duties while maintaining a system of checks and balances to ensure thoroughness and completeness of work. MINIMUM QUALIFICATIONS Possession of the knowledge and abilities listed below is proof of sufficient education and experience for this class. The knowledge and abilities would typically be obtained by having gained one year of experience in developing mini and/or microcomputer based data processing systems, as well as by having some formal class work in computer science or data processing systems. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Computer technology. Data processing concepts. Networking. Modern office practices. Abilities: Oral communication. Computer programming. Adaptation to stress. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to determine the best qualified candidates. Those candidates deemed to be best qualified will then move to the next phase of the examination. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: **Wednesday, April 8, 2020 Monday, March 23, 2020 Review of Minimum Qualifications: TBD April 3, 2020 Review of Supplemental Questionnaire for Best Qualified: TBD Week of April 20, 2020 Oral Interviews*: TBD ** Week of May 18 , 2020 **updated on 3/25/2020 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN. Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about recruitments for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/8/2020 5:00:00 PM
Mar 27, 2020
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION ABOUT ALAMEDA COUNTY Alameda County is the seventh most populous county in California and is characterized by its rich diversityand culture as one of the most ethnically diverse regions in the Bay Area and the nation. It is home to over 1.6 million people living in 14 incorporated cities as well as six unincorporated communities and rural areas throughout the 821 square miles of the County. The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. THE POSITION Under general supervision of higher level data processing staff, performs a variety of technical duties involving the operation, installation, maintenance, and support of mini and microcomputer hardware and software systems; to serve as system administrator for the assigned data processing system; to develop mini and microcomputer application programs; and to do related work as required. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the Information Systems Technician II Job Description . CURRENT VACANCIES While the immediate vacancies for these positions are in the Health Care Services Agency and the Probation Department ,the eligible list resulting from this recruitment and selection process may be utilized for other future vacancies which may arise within the next year for these and other Alameda County departments and agencies. THE IDEAL CANDIDATE Demonstrated experience providing technical support and maintenance to computer systems for an in-house data processing system. In addition, strong ability to troubleshoot complex hardware and software issues. Effective decision maker who can quickly and accurately diagnose software, hardware and system problems with the ability to formulate and execute the most adequate method of repair. Exceptional communication skills, both oral and written and the ability to communicate effectively with both technical and non-technical staff. Ability to maintain consistency in work while experiencing changes in work environment, duties, technology or procedures. Outstanding organizational skills, including the ability to independently prioritize tasks and work on multiple projects simultaneously; but also be able to provide status updates on tasks at a moment's notice. Responsible for providing technical support to end-users with hardware, software and peripheral equipment, network servers, copiers and printers. Willingness to learn new software and hardware systems and the ability to apply the newly acquired knowledge to work. Ability to perform duties while maintaining a system of checks and balances to ensure thoroughness and completeness of work. MINIMUM QUALIFICATIONS Possession of the knowledge and abilities listed below is proof of sufficient education and experience for this class. The knowledge and abilities would typically be obtained by having gained one year of experience in developing mini and/or microcomputer based data processing systems, as well as by having some formal class work in computer science or data processing systems. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Computer technology. Data processing concepts. Networking. Modern office practices. Abilities: Oral communication. Computer programming. Adaptation to stress. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to determine the best qualified candidates. Those candidates deemed to be best qualified will then move to the next phase of the examination. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: **Wednesday, April 8, 2020 Monday, March 23, 2020 Review of Minimum Qualifications: TBD April 3, 2020 Review of Supplemental Questionnaire for Best Qualified: TBD Week of April 20, 2020 Oral Interviews*: TBD ** Week of May 18 , 2020 **updated on 3/25/2020 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN. Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about recruitments for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, HR Analyst Human Resource Services, County of Alameda (510) 271-5154 or email Angelica.Cuevas@acgov.org www.acgov.org/hrs Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/8/2020 5:00:00 PM
San Francisco International Airport
San Francisco, California, United States
Introduction ANNOUNCEMENT IS BEING RE-ISSUED FOR ADDITIONAL QUALIFIED APPLICANT POOL. APPLICANTS WHO PREVIOUSLY SUBMITTED AN APPLICATION NEED NOT RE-APPLY. Applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 p.m. on Tuesday, March 31, 2020. This is a Position Based Test administered in accordance with Civil Service Rule 111A. The Department This is a Position-Based Test administered in accordance with Civil Service Rule 111A. The current position is located at San Francisco International Airport. The eligible list resulting from this examination may be utilized for future positions in this class in other City departments. SFO is a world-class, award-winning airport that served more than 54 million guests in 2016. SFO offers non-stop flights to 49 international cities on 41 international carriers. The Bay Area's largest airport also connects non-stop with 83 U.S. cities on 13 domestic airlines. In fiscal year 16/17, the Airport, an enterprise department of the City & County of San Francisco, accounted for $8.4 billion in business activity and supported over 42,800 direct jobs. SFO's mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest capital project in the Airport's $7.3 billion Ascent Program. For more information, visit www.flysfo.com. View Inside SFO video about careers at SFO. Position Description Under the direction of 0941 Manager VI, Chief Information Security Officer (CISO), the 1054 IS Business Analyst Principal - Cybersecurity Analyst - Payment Card Industry Data Security Standards, position will be responsible for providing ongoing supervision of Payment Card Industry (PCI) compliance for Airport credit card processing systems.Responsibilities include completing Self-Assessment Questionnaires, ensuring that all IT PCI policies and procedures are being followed, managing that the annual Report on Compliance (RoC) is completed in a timely manner, ensuring that in accordance with the PCI-DSS standard, the yearly PCI-Qualified Security Assessor (QSA) gap assessment, audit and ensuring remediation items are completed as required. In addition, this position will assist the ITT Security and Compliance Team in the implementation and improvement of PCI services and processes in accordance with the PCI-DSS standard. Duties will include needs analysis, project planning and management, process development, data analysis, process implementation and testing, technical and procedural documentation, user training, and post-implementation assessment and administration; and direct and participates in complex studies. Theessential functions of this position include: Successfully manages PCI compliance, which should include but not limited to, knowledge in complying with PCI standards. Participates in internal audits of company for PCI compliance Oversees the PCI standards and policy improvement projects Gathers PCI related requirements and information regarding continuous compliance assurance; analyzes and evaluates needs and provides recommendations; provides documentation of requirements. Establishes PCI metrics and reporting for measuring the successful delivery of PCI standards, processes and policies Works with the Security and Compliance Team to manage PCI Standards, processes and services and ongoing operational improvements through the ITT Continuous Improvement process Demonstrates effective leadership and management skill with regards to PCI systems management. Nature of Work Essential duties require the following physical skills and work environment: Ability to work in a standard office environment which may involve prolonged sitting, bending and operation of typing, word processing and other office equipment; and ability to work evening meetings. Minimum Qualifications Education An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]; AND Experience Five (5) years of recent and verifiable experience in IT project development and management of which three (3) years must include experience overseeing PCI-DSS compliance efforts. Note: The five (5) years of experience requirement must have been obtained within the last seven (7) years. Substitution Education Substitution : Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).One (1) year is equivalent to thirty (30) semester unitsor forty-five (45) quarter units with a minimum of 10 semesteror 15 quarter units in computer science or a closely related field. Additional Requirement In addition to meeting the minimum qualifications, this position requires sufficient strength and coordination of lifting, pushing, pulling and/or carrying the 35 Lbs. weight of computer systems equipment. It also requires bending, stooping and/or crawling in order to install or repair computer systems hardware (TST029). The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification. Desirable Qualifications The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring. Proven success performing bridge role between the business and users to optimize systems for services. Current PCI-ISA (Internal Security Assessor) or PCI-QSA (Qualified Security Assessor) certification. ISACA Certified Information Systems Auditor (CISA) Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One year full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hours work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment. How To Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process. Select the desired job announcement Select "Apply" and read and acknowledge the information Select either "I am a New User" if you have not previously registered, or "I have Registered Previously" Follow instructions on the screen Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Charlene Cun, by telephone at 650-821-2018, or by email at Charlene.cun@flysfo.com . Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application. Verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here. Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer's authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application. Note : Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications. Selection Procedures Oral Examination(Weight 100%) Candidates who meet the minimum qualifications will be invited to participate in an oral examination designed to measure their relative knowledge, ability and skill levels in job related areas. Written, assessment type, or other performance-based exercises may be utilized. Candidates will be placed on the eligible list in rank order according to their final passing score. Note : Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Transportation Security Administration (TSA) Security Clearance Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission. Certification Rule The certification rule for the eligible list resulting from this examination will be Rule ofThree Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. Eligible List A confidential eligible list with names of candidates who have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so interested parties can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of candidates on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once that eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be three months , and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments that use this classification, please click here . Search that document by title or job code to see which departments use the classification. Conviction History As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as: Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code. Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164. Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment. Disaster Service Workers All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Conclusion Reasonable Accommodation Request Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation here . Seniority Credit in Promotional Exams Information regarding seniority credit can be found here . Veterans Preference Information regarding requests for veteran's preference can be found here . Terms of the Announcement Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Copies of Application Documents Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date. Right to Work All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. General Information Concerning City and County of San Francisco Employment Policies and Procedures Important employment information for the City and County of San Francisco can be obtained online here or hard copy at 1 South Van Ness Avenue, 4th Floor. Exam Type: Combined Promotive & Entrance Issued:5/24/18; Amended: 10/24/18; Reissued:2/1/19; Reissued: 3/4/19 Micki Callahan Human Resources Director Department of Human Resources Recruitment ID #:086967 AIR/CC/650-821-2018 Benefits All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency. For more information about benefits, please click here. Closing Date/Time: Continuous
Mar 25, 2020
Full Time
Introduction ANNOUNCEMENT IS BEING RE-ISSUED FOR ADDITIONAL QUALIFIED APPLICANT POOL. APPLICANTS WHO PREVIOUSLY SUBMITTED AN APPLICATION NEED NOT RE-APPLY. Applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 p.m. on Tuesday, March 31, 2020. This is a Position Based Test administered in accordance with Civil Service Rule 111A. The Department This is a Position-Based Test administered in accordance with Civil Service Rule 111A. The current position is located at San Francisco International Airport. The eligible list resulting from this examination may be utilized for future positions in this class in other City departments. SFO is a world-class, award-winning airport that served more than 54 million guests in 2016. SFO offers non-stop flights to 49 international cities on 41 international carriers. The Bay Area's largest airport also connects non-stop with 83 U.S. cities on 13 domestic airlines. In fiscal year 16/17, the Airport, an enterprise department of the City & County of San Francisco, accounted for $8.4 billion in business activity and supported over 42,800 direct jobs. SFO's mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest capital project in the Airport's $7.3 billion Ascent Program. For more information, visit www.flysfo.com. View Inside SFO video about careers at SFO. Position Description Under the direction of 0941 Manager VI, Chief Information Security Officer (CISO), the 1054 IS Business Analyst Principal - Cybersecurity Analyst - Payment Card Industry Data Security Standards, position will be responsible for providing ongoing supervision of Payment Card Industry (PCI) compliance for Airport credit card processing systems.Responsibilities include completing Self-Assessment Questionnaires, ensuring that all IT PCI policies and procedures are being followed, managing that the annual Report on Compliance (RoC) is completed in a timely manner, ensuring that in accordance with the PCI-DSS standard, the yearly PCI-Qualified Security Assessor (QSA) gap assessment, audit and ensuring remediation items are completed as required. In addition, this position will assist the ITT Security and Compliance Team in the implementation and improvement of PCI services and processes in accordance with the PCI-DSS standard. Duties will include needs analysis, project planning and management, process development, data analysis, process implementation and testing, technical and procedural documentation, user training, and post-implementation assessment and administration; and direct and participates in complex studies. Theessential functions of this position include: Successfully manages PCI compliance, which should include but not limited to, knowledge in complying with PCI standards. Participates in internal audits of company for PCI compliance Oversees the PCI standards and policy improvement projects Gathers PCI related requirements and information regarding continuous compliance assurance; analyzes and evaluates needs and provides recommendations; provides documentation of requirements. Establishes PCI metrics and reporting for measuring the successful delivery of PCI standards, processes and policies Works with the Security and Compliance Team to manage PCI Standards, processes and services and ongoing operational improvements through the ITT Continuous Improvement process Demonstrates effective leadership and management skill with regards to PCI systems management. Nature of Work Essential duties require the following physical skills and work environment: Ability to work in a standard office environment which may involve prolonged sitting, bending and operation of typing, word processing and other office equipment; and ability to work evening meetings. Minimum Qualifications Education An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]; AND Experience Five (5) years of recent and verifiable experience in IT project development and management of which three (3) years must include experience overseeing PCI-DSS compliance efforts. Note: The five (5) years of experience requirement must have been obtained within the last seven (7) years. Substitution Education Substitution : Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).One (1) year is equivalent to thirty (30) semester unitsor forty-five (45) quarter units with a minimum of 10 semesteror 15 quarter units in computer science or a closely related field. Additional Requirement In addition to meeting the minimum qualifications, this position requires sufficient strength and coordination of lifting, pushing, pulling and/or carrying the 35 Lbs. weight of computer systems equipment. It also requires bending, stooping and/or crawling in order to install or repair computer systems hardware (TST029). The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification. Desirable Qualifications The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring. Proven success performing bridge role between the business and users to optimize systems for services. Current PCI-ISA (Internal Security Assessor) or PCI-QSA (Qualified Security Assessor) certification. ISACA Certified Information Systems Auditor (CISA) Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One year full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hours work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment. How To Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process. Select the desired job announcement Select "Apply" and read and acknowledge the information Select either "I am a New User" if you have not previously registered, or "I have Registered Previously" Follow instructions on the screen Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Charlene Cun, by telephone at 650-821-2018, or by email at Charlene.cun@flysfo.com . Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application. Verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here. Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer's authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application. Note : Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications. Selection Procedures Oral Examination(Weight 100%) Candidates who meet the minimum qualifications will be invited to participate in an oral examination designed to measure their relative knowledge, ability and skill levels in job related areas. Written, assessment type, or other performance-based exercises may be utilized. Candidates will be placed on the eligible list in rank order according to their final passing score. Note : Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Transportation Security Administration (TSA) Security Clearance Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission. Certification Rule The certification rule for the eligible list resulting from this examination will be Rule ofThree Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. Eligible List A confidential eligible list with names of candidates who have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so interested parties can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of candidates on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once that eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be three months , and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments that use this classification, please click here . Search that document by title or job code to see which departments use the classification. Conviction History As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as: Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code. Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164. Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment. Disaster Service Workers All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Conclusion Reasonable Accommodation Request Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation here . Seniority Credit in Promotional Exams Information regarding seniority credit can be found here . Veterans Preference Information regarding requests for veteran's preference can be found here . Terms of the Announcement Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Copies of Application Documents Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date. Right to Work All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. General Information Concerning City and County of San Francisco Employment Policies and Procedures Important employment information for the City and County of San Francisco can be obtained online here or hard copy at 1 South Van Ness Avenue, 4th Floor. Exam Type: Combined Promotive & Entrance Issued:5/24/18; Amended: 10/24/18; Reissued:2/1/19; Reissued: 3/4/19 Micki Callahan Human Resources Director Department of Human Resources Recruitment ID #:086967 AIR/CC/650-821-2018 Benefits All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency. For more information about benefits, please click here. Closing Date/Time: Continuous
Basic Function Directs the overall activities of a functional unit within the Information Technology Services (ITS) department to deliver quality projects as well as providing user support services within the agency. This position will support the Transit Operations Applications Team. Example Of Duties Develops and maintains customer partnerships, internal and external, to ensure alignment to agency objectives and achievement of business goals Coordinates IT project management oversight activities with all Metro departments and resources, including consultants, contractors, and vendors Supervises and directs assigned staff and subordinate management in planning, design, construction, implementation, installation, training, and maintenance of enterprise-level software application systems Determines, prioritizes, and implements, through assigned staff, proof of concept projects that impact the customer experience Develops short- and long-range plans; establishes priorities and goals/objectives for assigned functional areas Establishes and monitors the unit's annual project objectives, KPIs (Key Performance Indicators), schedules, and budget Develops studies and reports to evaluate productivity of functional areas and eliminate impediments to peak performance Researches and investigates emerging technologies and collaborates with other IT units, Metro departments, and private sector entities to promote new technology beneficial to the agency Presents research and project findings with other public/private entities at transit and technology conferences, Metro Board, executive management committees, etc. Develops and manages the unit′s operating and capital budgets, monitoring and controlling expenditures, initiating procurements, approving payment of invoices, and developing financial and administrative studies and reports Directs and manages in the preparation of requests for proposals (RFPs); participates in proposal evaluation, vendor selection, and contract negotiation processes; monitors progress of consultant firms and recommends payment for their services Enforces and monitors the department's programming standards, information security, business continuity, disaster recovery, and safety programs Coordinates and executes Metro′s business continuity plan in the event of system failure Reviews, approves, assigns, and manages requests for ITS services Enforces and ensures compliance with all applicable standards to ensure interoperability between software application systems, databases, programming interfaces, and operating systems Enforces and ensures adherence to all security measures required to protect the safety and integrity of all information contained within agency systems and from attacks by internal and external forces Prepares monthly reports for Board of Directors and executive committees as required Prepares and presents monthly status briefing for Metro s executive management and compiles monthly published report for financial staff, FTA (Federal Transit Administration), and Metros executive office as required Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Management Information Systems, Electrical/Electronic Engineering, Business Administration, Public Administration, or a related field; Master′s Degree in a related field preferred Experience Five years of relevant management-level experience in strategic planning, resource budgeting, customer relation and personnel management, and leading a diverse team in information systems administration and management functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. Experience utilizing Bus and Rail Fleet Management Systems, including Advanced Transportation Management System (ATMS) Experience developing web applications utilizing iOS, Android, and/or Windows Experience developing and managing Enterprise-Wide Wi-Fi, Cloud, and Video Systems Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Knowledge: Theories, principles, and practices associated with information technology system design methodologies, application architectures, relational database design and structure, networking, IT security, programming, web, mobile, geospatial, IoT (Internet of Things), AI (Artificial intelligence), VoIP (Voice over Internet Protocol), SMS (short message service), VR (virtual reality), digital IO (input/output), big data, social media, analytics, cloud services, APIs (Application Programming Interface), VM (voicemail), latest hardware/software technology, LTE (Long-Term Evolution) cellular communications, Wi-Fi (Wireless Fidelity), digital display technology, and interactive kiosks Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Design and management of large, on-line, real-time computer and communications systems Systems development and implementation life cycle methodology and practices Software programming languages, practices, and techniques Transit operations, including scheduling, bus and rail, service analysis, street network topology, surface planning, equipment maintenance, access policies, microtransit, demand response, ride hailing, and autonomous vehicle technology Customer/consumer experience, such as rider touchpoints, first/last mile, transfer proximity, bicycling, e-vehicles, electronic fares, trip planning, real-time geospatial processing, mapping, UX/UI (User Experience/User Interface), voice/chat/SMS support, and digital display content Project/program management theory, techniques, and tools Administrative, financial, and generally accepted business practices and concepts Modern management theory Labor policy, workforce management, and teambuilding Skills: Planning, organizing, and directing an information technology department Planning and managing large-scale multi-faceted technology development projects from inception to post-implementation Developing new technology strategies for transitioning the agency for the future Creating new business capabilities via creative use of technology Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Determining strategies to achieve goals utilizing a project management approach Communicating effectively orally and in writing Interacting professionally with various levels of employees and outside representatives Supervising, training, and motivating assigned staff Abilities: Partner and collaborate with public and private enterprise to create new products for the market that also benefit public transit Creatively initiate environments conducive to the success of a new business/program/project start up Create, test, and implement pilot projects to demonstrate new technologies Analyze and understand complex problems holistically Identify, assess, and mitigate risk factors Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Prepare comprehensive reports and correspondence Develop system standards and best practices Plan financial and staffing needs Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SDR) *Open to the public and all Metro employees**This is an At-Will position and employee serves at the pleasure of the hiring authority. This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 27-APR-20
Mar 25, 2020
Full Time
Basic Function Directs the overall activities of a functional unit within the Information Technology Services (ITS) department to deliver quality projects as well as providing user support services within the agency. This position will support the Transit Operations Applications Team. Example Of Duties Develops and maintains customer partnerships, internal and external, to ensure alignment to agency objectives and achievement of business goals Coordinates IT project management oversight activities with all Metro departments and resources, including consultants, contractors, and vendors Supervises and directs assigned staff and subordinate management in planning, design, construction, implementation, installation, training, and maintenance of enterprise-level software application systems Determines, prioritizes, and implements, through assigned staff, proof of concept projects that impact the customer experience Develops short- and long-range plans; establishes priorities and goals/objectives for assigned functional areas Establishes and monitors the unit's annual project objectives, KPIs (Key Performance Indicators), schedules, and budget Develops studies and reports to evaluate productivity of functional areas and eliminate impediments to peak performance Researches and investigates emerging technologies and collaborates with other IT units, Metro departments, and private sector entities to promote new technology beneficial to the agency Presents research and project findings with other public/private entities at transit and technology conferences, Metro Board, executive management committees, etc. Develops and manages the unit′s operating and capital budgets, monitoring and controlling expenditures, initiating procurements, approving payment of invoices, and developing financial and administrative studies and reports Directs and manages in the preparation of requests for proposals (RFPs); participates in proposal evaluation, vendor selection, and contract negotiation processes; monitors progress of consultant firms and recommends payment for their services Enforces and monitors the department's programming standards, information security, business continuity, disaster recovery, and safety programs Coordinates and executes Metro′s business continuity plan in the event of system failure Reviews, approves, assigns, and manages requests for ITS services Enforces and ensures compliance with all applicable standards to ensure interoperability between software application systems, databases, programming interfaces, and operating systems Enforces and ensures adherence to all security measures required to protect the safety and integrity of all information contained within agency systems and from attacks by internal and external forces Prepares monthly reports for Board of Directors and executive committees as required Prepares and presents monthly status briefing for Metro s executive management and compiles monthly published report for financial staff, FTA (Federal Transit Administration), and Metros executive office as required Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Management Information Systems, Electrical/Electronic Engineering, Business Administration, Public Administration, or a related field; Master′s Degree in a related field preferred Experience Five years of relevant management-level experience in strategic planning, resource budgeting, customer relation and personnel management, and leading a diverse team in information systems administration and management functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. Experience utilizing Bus and Rail Fleet Management Systems, including Advanced Transportation Management System (ATMS) Experience developing web applications utilizing iOS, Android, and/or Windows Experience developing and managing Enterprise-Wide Wi-Fi, Cloud, and Video Systems Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Knowledge: Theories, principles, and practices associated with information technology system design methodologies, application architectures, relational database design and structure, networking, IT security, programming, web, mobile, geospatial, IoT (Internet of Things), AI (Artificial intelligence), VoIP (Voice over Internet Protocol), SMS (short message service), VR (virtual reality), digital IO (input/output), big data, social media, analytics, cloud services, APIs (Application Programming Interface), VM (voicemail), latest hardware/software technology, LTE (Long-Term Evolution) cellular communications, Wi-Fi (Wireless Fidelity), digital display technology, and interactive kiosks Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Design and management of large, on-line, real-time computer and communications systems Systems development and implementation life cycle methodology and practices Software programming languages, practices, and techniques Transit operations, including scheduling, bus and rail, service analysis, street network topology, surface planning, equipment maintenance, access policies, microtransit, demand response, ride hailing, and autonomous vehicle technology Customer/consumer experience, such as rider touchpoints, first/last mile, transfer proximity, bicycling, e-vehicles, electronic fares, trip planning, real-time geospatial processing, mapping, UX/UI (User Experience/User Interface), voice/chat/SMS support, and digital display content Project/program management theory, techniques, and tools Administrative, financial, and generally accepted business practices and concepts Modern management theory Labor policy, workforce management, and teambuilding Skills: Planning, organizing, and directing an information technology department Planning and managing large-scale multi-faceted technology development projects from inception to post-implementation Developing new technology strategies for transitioning the agency for the future Creating new business capabilities via creative use of technology Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Determining strategies to achieve goals utilizing a project management approach Communicating effectively orally and in writing Interacting professionally with various levels of employees and outside representatives Supervising, training, and motivating assigned staff Abilities: Partner and collaborate with public and private enterprise to create new products for the market that also benefit public transit Creatively initiate environments conducive to the success of a new business/program/project start up Create, test, and implement pilot projects to demonstrate new technologies Analyze and understand complex problems holistically Identify, assess, and mitigate risk factors Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Prepare comprehensive reports and correspondence Develop system standards and best practices Plan financial and staffing needs Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SDR) *Open to the public and all Metro employees**This is an At-Will position and employee serves at the pleasure of the hiring authority. This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 27-APR-20
Introduction The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens. The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries. OSDH is seeking a full time Prescription Drug Monitoring Program Data Analyst providing support to Injury Prevention Service. This is an unclassified position (PIN 34003370) in state government, located in Oklahoma City. OSDH offers a comprehensive Benefits Package , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents . For more information about the benefit allowance [ click here ] . The annual salary for this position is up to $62,816, based on education and experience . Position Description : This position is responsible for expanding use of the prescription drug monitoring program (PDMP) as a public health surveillance system, in support of the Injury Prevention Service's drug overdose prevention program. This position will analyze PDMP data, examine overdose risk factors, identify hot spots for targeting interventions, develop reports and educational resources, widely disseminate findings, and provide subject matter expertise on PDMP data to stakeholders. Duties include, but are not limited to: • Co-manage and analyze PDMP data using SAS and SQL Server Management Studio and assure data quality and security standards are maintained. • Conduct complex analyses of PDMP data; improve efficiency of data analysis and management; create standardized PDMP data sets for use by other staff; and calculate indicators and measures for technical and non-technical presentations and reports. • Regularly disseminate PDMP-related epidemiologic studies/analyses and prevention information through written technical reports, scientific articles, educational materials, news releases, and responses to data requests (e.g., from legislators, media, internal/external partners, researchers). • Provide technical assistance to stakeholders on interpreting and applying PDMP data findings to inform prevention and decrease prescription drug misuse and overdose. Promote using the PDMP as a public health surveillance system. • Participate in national workgroups to identify best practices for PDMP analysis and reporting and conduct analyses to inform and validate surveillance recommendations. • Present findings of PDMP-related epidemiologic studies/analyses and prevention information at local, state, and national meetings and conferences to technical and non-technical audiences. • Provide guidance to drug overdose prevention staff on the use of PDMP data, including report writing and data dissemination. • Analyze vital statistics, medical examiner, hospital discharge, State Unintentional Drug Overdose Reporting System, and injury surveillance data, as necessary, using Microsoft Access, SAS, and Excel. • Attend regular stakeholder meetings of the Oklahoma PDMP Data Oversight Committee. • Assist with strategic planning; developing and implementing program and policy plans to achieve various short- and long-term goals; and evaluation projects to identify successes, barriers, and outcomes. • Represent the Injury Prevention Service at various meetings. • Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of principles and practices of epidemiology and research methods, inferential statistics, data collection and analytics, scientific and grant writing, and program evaluation; of medical terminology; of social and economic conditions; of data security and confidentiality standards; and of quality assurance and performance improvement methods is required. Ability is required to conduct public health surveillance; to plan and organize programmatic research; to analyze and interpret various injury-related data sets; to monitor and evaluate program performance; to establish and maintain effective working relationships with others; to communicate statistical results effectively, both orally and in writing, in technical and non-technical settings; and to serve as a technical advisor and mentor. Demonstrated ability to apply critical thinking skills to solve problems and accomplish tasks; strong leadership skills; exceptional project management, organizational, and time management skills; outstanding attention to detail; and excellent oral and written communication skills are also required. Strong computer, public speaking, writing, and project planning skills and experience are essential. Education and Experience Education and experience requirements consist of a master's degree in biostatistics, epidemiology, analytics, informatics, or a closely related field and at least three years of related work experience. Preferred qualifications include at least one year of work experience involving management and analysis of large, complex datasets (more than one million records); at least one year of SQL coding experience; and/or at least two years of experience using SAS regularly to manipulate and analyze data in a professional setting. Physical Demands and Work Environment Work is typically performed in an office setting with a climate controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. Applicants must be willing to perform all job-related travel associated with this position. NOTES REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted. Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service. Closing Date/Time: Continuous
Mar 24, 2020
Full Time
Introduction The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens. The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries. OSDH is seeking a full time Prescription Drug Monitoring Program Data Analyst providing support to Injury Prevention Service. This is an unclassified position (PIN 34003370) in state government, located in Oklahoma City. OSDH offers a comprehensive Benefits Package , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents . For more information about the benefit allowance [ click here ] . The annual salary for this position is up to $62,816, based on education and experience . Position Description : This position is responsible for expanding use of the prescription drug monitoring program (PDMP) as a public health surveillance system, in support of the Injury Prevention Service's drug overdose prevention program. This position will analyze PDMP data, examine overdose risk factors, identify hot spots for targeting interventions, develop reports and educational resources, widely disseminate findings, and provide subject matter expertise on PDMP data to stakeholders. Duties include, but are not limited to: • Co-manage and analyze PDMP data using SAS and SQL Server Management Studio and assure data quality and security standards are maintained. • Conduct complex analyses of PDMP data; improve efficiency of data analysis and management; create standardized PDMP data sets for use by other staff; and calculate indicators and measures for technical and non-technical presentations and reports. • Regularly disseminate PDMP-related epidemiologic studies/analyses and prevention information through written technical reports, scientific articles, educational materials, news releases, and responses to data requests (e.g., from legislators, media, internal/external partners, researchers). • Provide technical assistance to stakeholders on interpreting and applying PDMP data findings to inform prevention and decrease prescription drug misuse and overdose. Promote using the PDMP as a public health surveillance system. • Participate in national workgroups to identify best practices for PDMP analysis and reporting and conduct analyses to inform and validate surveillance recommendations. • Present findings of PDMP-related epidemiologic studies/analyses and prevention information at local, state, and national meetings and conferences to technical and non-technical audiences. • Provide guidance to drug overdose prevention staff on the use of PDMP data, including report writing and data dissemination. • Analyze vital statistics, medical examiner, hospital discharge, State Unintentional Drug Overdose Reporting System, and injury surveillance data, as necessary, using Microsoft Access, SAS, and Excel. • Attend regular stakeholder meetings of the Oklahoma PDMP Data Oversight Committee. • Assist with strategic planning; developing and implementing program and policy plans to achieve various short- and long-term goals; and evaluation projects to identify successes, barriers, and outcomes. • Represent the Injury Prevention Service at various meetings. • Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of principles and practices of epidemiology and research methods, inferential statistics, data collection and analytics, scientific and grant writing, and program evaluation; of medical terminology; of social and economic conditions; of data security and confidentiality standards; and of quality assurance and performance improvement methods is required. Ability is required to conduct public health surveillance; to plan and organize programmatic research; to analyze and interpret various injury-related data sets; to monitor and evaluate program performance; to establish and maintain effective working relationships with others; to communicate statistical results effectively, both orally and in writing, in technical and non-technical settings; and to serve as a technical advisor and mentor. Demonstrated ability to apply critical thinking skills to solve problems and accomplish tasks; strong leadership skills; exceptional project management, organizational, and time management skills; outstanding attention to detail; and excellent oral and written communication skills are also required. Strong computer, public speaking, writing, and project planning skills and experience are essential. Education and Experience Education and experience requirements consist of a master's degree in biostatistics, epidemiology, analytics, informatics, or a closely related field and at least three years of related work experience. Preferred qualifications include at least one year of work experience involving management and analysis of large, complex datasets (more than one million records); at least one year of SQL coding experience; and/or at least two years of experience using SAS regularly to manipulate and analyze data in a professional setting. Physical Demands and Work Environment Work is typically performed in an office setting with a climate controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. Applicants must be willing to perform all job-related travel associated with this position. NOTES REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted. Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service. Closing Date/Time: Continuous
Introduction The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens.The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries. THIS POSITION HAS A PREFERRED QUALIFICATION: -Doctoral degree in analytics, public health, or informatics -Administrative experience including project planning/management, budget management -Supervisory experience -Proven ability to publish in scholarly peer reviewed journals on topics related to population health data (systems, collection, and quality). OSDH is seeking a full time Data Acquisition Manager (APM) providing support to the Center for Health Statistics. This is an unclassified position (PIN#34001868) in state government, located in Oklahoma City, OK. OSDH offers a comprehensive Benefits Package , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents . For more information about the benefit allowance [ click here ] . The annual salary for this position is up to $80,000 based on education and experience. Position Description : Manage the Data Acquisition division within the Center for Health Statistics (CHS) to ensure that high quality and timely data are collected so that health care service utilization and cost, as well as the overall health status of Oklahomans can be assessed and data driven decisions can be made. Duties include, but are not limited to: This position will manage, coach, lead a diverse staff including program managers/supervisors into a high functioning team. This position is responsible for data acquisition activities within the CHS including: Oklahoma Hospital Discharge Data System (Inpatient, Outpatient surgery, Emergency Department, and Ambulatory Surgery Center discharges), Oklahoma Central Cancer Registry, the CHS Calling Center (which administers health surveys such as the Behavioral Risk Factor Surveillance System) and the abortion data collection system. Other responsibilities and essential functions include but are not limited to: -Ensure federal grant requirements are met/exceeded -Ensure competitive grant applications and other grant-related items such as progress reports, work plans are prepared, completed and submitted according to federal and OSDH standards. -Ensure continuity of operations by providing recommendation on staffing, budgeting, infrastructure/technologies, and methods to improve mandated reporting -Provide recommendations to update policy as appropriate -Provide facility consultation -Provide consultation on data standards, storage, and preparation -Develop other (short/ad-hoc) data collection systems -Provide consultation on re-engineering of data systems -Serve on various committees, councils and workgroups -Represent the OSDH in meetings with other agencies -Participate/Represent the OSDH on National Organizations related to Hospital Data, Telephone surveys, and Cancer Registries. Education and Experience Master's Degree and 4 years of experience in public health specifically: analytics (epidemiological/statistical), registry and/or data system management. Knowledge, Skills and Abilities Knowledge of statistical and research theory and methods; of probability and sampling; of data processing applications to data management problems; of inferential statistics; of techniques of data collection; of a wide range of analytical principles and practices; of supervisory principles and practices. Ability to monitor and evaluate program performance; to plan and organize programmatic activities; to interpret and apply policy material; to analyze and interpret various health care data needs; to speak to the public; to communicate statistical results effectively, both orally and in writing; to supervise, organize, and instruct staff; to establish and maintain effective working relationship with others. Proficiency coding in SAS and/or SQL NOTES REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted. Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service. Closing Date/Time: Continuous
Mar 24, 2020
Full Time
Introduction The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens.The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries. THIS POSITION HAS A PREFERRED QUALIFICATION: -Doctoral degree in analytics, public health, or informatics -Administrative experience including project planning/management, budget management -Supervisory experience -Proven ability to publish in scholarly peer reviewed journals on topics related to population health data (systems, collection, and quality). OSDH is seeking a full time Data Acquisition Manager (APM) providing support to the Center for Health Statistics. This is an unclassified position (PIN#34001868) in state government, located in Oklahoma City, OK. OSDH offers a comprehensive Benefits Package , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents . For more information about the benefit allowance [ click here ] . The annual salary for this position is up to $80,000 based on education and experience. Position Description : Manage the Data Acquisition division within the Center for Health Statistics (CHS) to ensure that high quality and timely data are collected so that health care service utilization and cost, as well as the overall health status of Oklahomans can be assessed and data driven decisions can be made. Duties include, but are not limited to: This position will manage, coach, lead a diverse staff including program managers/supervisors into a high functioning team. This position is responsible for data acquisition activities within the CHS including: Oklahoma Hospital Discharge Data System (Inpatient, Outpatient surgery, Emergency Department, and Ambulatory Surgery Center discharges), Oklahoma Central Cancer Registry, the CHS Calling Center (which administers health surveys such as the Behavioral Risk Factor Surveillance System) and the abortion data collection system. Other responsibilities and essential functions include but are not limited to: -Ensure federal grant requirements are met/exceeded -Ensure competitive grant applications and other grant-related items such as progress reports, work plans are prepared, completed and submitted according to federal and OSDH standards. -Ensure continuity of operations by providing recommendation on staffing, budgeting, infrastructure/technologies, and methods to improve mandated reporting -Provide recommendations to update policy as appropriate -Provide facility consultation -Provide consultation on data standards, storage, and preparation -Develop other (short/ad-hoc) data collection systems -Provide consultation on re-engineering of data systems -Serve on various committees, councils and workgroups -Represent the OSDH in meetings with other agencies -Participate/Represent the OSDH on National Organizations related to Hospital Data, Telephone surveys, and Cancer Registries. Education and Experience Master's Degree and 4 years of experience in public health specifically: analytics (epidemiological/statistical), registry and/or data system management. Knowledge, Skills and Abilities Knowledge of statistical and research theory and methods; of probability and sampling; of data processing applications to data management problems; of inferential statistics; of techniques of data collection; of a wide range of analytical principles and practices; of supervisory principles and practices. Ability to monitor and evaluate program performance; to plan and organize programmatic activities; to interpret and apply policy material; to analyze and interpret various health care data needs; to speak to the public; to communicate statistical results effectively, both orally and in writing; to supervise, organize, and instruct staff; to establish and maintain effective working relationship with others. Proficiency coding in SAS and/or SQL NOTES REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted. Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service. Closing Date/Time: Continuous
Introduction The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens.The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries. OSDH is seeking a full time Data Quality Assurance Coordinator providing support to Center for Health Statistics. This is an unclassified position (PIN#34001302) in state government, located in Oklahoma City. SDH offers a comprehensive Benefits Package , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents . For more information about the benefit allowance [ click here ] . The annual salary for this position is up to $70,000 based on education and experience. Position Description : This position is responsible for planning, developing, implementing, monitoring, and evaluating quality improvement and quality assurance activities of Vital Statistics. In order to achieve this, the incumbent will be required to consult with data providers including Health Care Facilities, Physicians, State Medical Examiner's Office, and Funeral Directors; federal and state partners; as well as other OSDH programs that rely on the information collected. Additionally, they will oversee the file management of Vital Records' (including induced termination of pregnancy) data. This includes data processing and editing, finalization, file creation and submission to other OSDH programs, state and federal agencies. Preferred Qualifications : SQL Coding Experience, strong SAS Macro coding knowledge/experience. Two years combined experience analyzing or doing data quality assurance for a medical or public health registry system. Duties include, but are not limited to : • Oversee file management of Vital Records' data related to federal contracts and Oklahoma mandated state partners. Assuring submission and data quality requirements are met or exceeded related to the Vital Records Cooperative Project contract with NCHS. This includes tasks such as: o Developing data exports/reports o Creating statistical reports o Working with IT to address data inconsistencies, problem, bugs, errors within the Vital Records data or system (ROVER, VRScan, Imaging Repository) o Writing queries to identify data gaps o Creating Quality Assurance reports for data providers o EVVE and STEVE management o Provide recommendations to update policy, administrative code and law as appropriate. o Serve as technical advisor to VR staff • Assist other CHS data collection program managers with the development and implementation of quality assurance processes and programs, including Discharge, OCCR and Immunization data. • Consult with Federal and State partners (Health Care Facilities, Physicians, State Medical Examiner's Office, Funeral Directors, etc) on the improvement of the Vital Records systems. Including HIE activities related to Vital Records. • Consult and assist OSDH/VR staff in the system re-engineering, data cleaning, data archiving, record issuance projects • Serve on various committees, councils and workgroups • Represent the Department in meetings with other agencies • Consult with partners in the coordination of grant writing and preparation of grant related reports • Participate/Represent the Oklahoma State Department of Health on National Organizations related to Vital Records, Hospital Data, HIE activities, etc. Education and Experience Master's degree in Public health (Biostatistics/Epidemiology), analytics, informatics, or related Master's level degree. At least two years of experience as a statistician, biostatistician, or epidemiologist. Proficiency coding in SAS. Knowledge, Skills and Abilities Knowledge of statistical and research theory and methods; of probability and sampling; of data processing applications to data management problems; of inferential statistics; of techniques of data collection; of a wide range of analytical principles and practices. Ability to monitor and evaluate program performance; to plan and organize programmatic research; to interpret and apply policy material; to analyze and interpret various health care needs; to speak to the public; to communicate statistical results effectively, both orally and in writing; to establish and maintain effective working relationships with both professional and lay people and be competent in presenting data in technical and non-technical settings. Strong writing skills are essential and must be experienced with SAS statistical software and/or writing SQL queries. Physical Demands and Work Environment Office environment and computer based. NOTES REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted. Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service. Closing Date/Time: Continuous
Mar 24, 2020
Full Time
Introduction The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens.The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries. OSDH is seeking a full time Data Quality Assurance Coordinator providing support to Center for Health Statistics. This is an unclassified position (PIN#34001302) in state government, located in Oklahoma City. SDH offers a comprehensive Benefits Package , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents . For more information about the benefit allowance [ click here ] . The annual salary for this position is up to $70,000 based on education and experience. Position Description : This position is responsible for planning, developing, implementing, monitoring, and evaluating quality improvement and quality assurance activities of Vital Statistics. In order to achieve this, the incumbent will be required to consult with data providers including Health Care Facilities, Physicians, State Medical Examiner's Office, and Funeral Directors; federal and state partners; as well as other OSDH programs that rely on the information collected. Additionally, they will oversee the file management of Vital Records' (including induced termination of pregnancy) data. This includes data processing and editing, finalization, file creation and submission to other OSDH programs, state and federal agencies. Preferred Qualifications : SQL Coding Experience, strong SAS Macro coding knowledge/experience. Two years combined experience analyzing or doing data quality assurance for a medical or public health registry system. Duties include, but are not limited to : • Oversee file management of Vital Records' data related to federal contracts and Oklahoma mandated state partners. Assuring submission and data quality requirements are met or exceeded related to the Vital Records Cooperative Project contract with NCHS. This includes tasks such as: o Developing data exports/reports o Creating statistical reports o Working with IT to address data inconsistencies, problem, bugs, errors within the Vital Records data or system (ROVER, VRScan, Imaging Repository) o Writing queries to identify data gaps o Creating Quality Assurance reports for data providers o EVVE and STEVE management o Provide recommendations to update policy, administrative code and law as appropriate. o Serve as technical advisor to VR staff • Assist other CHS data collection program managers with the development and implementation of quality assurance processes and programs, including Discharge, OCCR and Immunization data. • Consult with Federal and State partners (Health Care Facilities, Physicians, State Medical Examiner's Office, Funeral Directors, etc) on the improvement of the Vital Records systems. Including HIE activities related to Vital Records. • Consult and assist OSDH/VR staff in the system re-engineering, data cleaning, data archiving, record issuance projects • Serve on various committees, councils and workgroups • Represent the Department in meetings with other agencies • Consult with partners in the coordination of grant writing and preparation of grant related reports • Participate/Represent the Oklahoma State Department of Health on National Organizations related to Vital Records, Hospital Data, HIE activities, etc. Education and Experience Master's degree in Public health (Biostatistics/Epidemiology), analytics, informatics, or related Master's level degree. At least two years of experience as a statistician, biostatistician, or epidemiologist. Proficiency coding in SAS. Knowledge, Skills and Abilities Knowledge of statistical and research theory and methods; of probability and sampling; of data processing applications to data management problems; of inferential statistics; of techniques of data collection; of a wide range of analytical principles and practices. Ability to monitor and evaluate program performance; to plan and organize programmatic research; to interpret and apply policy material; to analyze and interpret various health care needs; to speak to the public; to communicate statistical results effectively, both orally and in writing; to establish and maintain effective working relationships with both professional and lay people and be competent in presenting data in technical and non-technical settings. Strong writing skills are essential and must be experienced with SAS statistical software and/or writing SQL queries. Physical Demands and Work Environment Office environment and computer based. NOTES REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted. Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service. Closing Date/Time: Continuous
Introduction The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens.The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries. THIS POSITION HAS A PREFERRED QUALIFICATION: -Doctoral degree in analytics, public health, or informatics -Supervisory experience -Proven ability to publish in scholarly peer reviewed journals on topics related to population health data (systems, collection, and quality). OSDH is seeking a full time Data Management and Quality Assurance Manager (APM) providing support to the Center for Health Statistics. This is an unclassified position (PIN#34001176) in state government, located in Oklahoma City, OK. OSDH offers a comprehensive Benefits Package , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents . For more information about the benefit allowance [ click here ] . The annual salary for this position is up to $80,000 based on education and experience. Position Description : Manage the Data Management and Quality Assurance Division within the Center for Health Statistics (CHS) to ensure that data are of the high quality, timely, and are made available to partners for the assessment of population health within Oklahoma and as part of national health data systems. Duties include, but are not limited to: This position will manage, coach, and lead a group of professional technically skilled staff into a high functioning team. This position is responsible for data management and quality assurance activities for data systems collected/supported by the CHS including but not limited to: Oklahoma Hospital Discharge Data System (Inpatient, Outpatient surgery, Emergency Department, and Ambulatory Surgery Center discharges), the Oklahoma abortion data system, Oklahoma Vital Statistics data systems, Oklahoma Immunization Registry and meaningful use reporting, and Oklahoma Medical Marijuana Authority data systems. Other responsibilities and essential functions include but are not limited to: -Ensure federal agreements reporting requirements are met/exceeded -Ensure mandated reporting from data systems are met/exceeded -Ensure continuity of operations by providing recommendation on staffing, budgeting, infrastructure/technologies, and methods to improve quality, data management, and reporting -Ensure programmatic partners data management and quality assurance needs are met -Manage statistical file development, and administrative reporting and data exchange with state programs and federal agencies -Provide recommendations to update policy as appropriate -Provide consultation on data standards, storage, and preparation -Provide consultation on re-engineering of data systems -Serve on various committees, councils and workgroups -Represent the OSDH in meetings with other agencies -Participate/Represent the OSDH on National Organizations (National Association for Public Health Statistics and Information Systems. Education and Experience Master's Degree and 4 years of experience in public health (specifically: analytics (epidemiological/statistical), registry/data system management or quality assurance). Knowledge, Skills and Abilities Knowledge of statistical and research theory and methods; of probability and sampling; of data processing applications to data management problems; of data extraction, manipulation, transformation and standardization, of inferential statistics; of techniques of data collection; of a wide range of analytical principles and practices; of supervisory principles and practices. Ability to monitor and evaluate program performance; to plan and organize programmatic activities; to interpret and apply policy material; to analyze and interpret various health care data needs; to speak to the public; to communicate statistical results effectively, both orally and in writing; to supervise, organize, and instruct staff; to establish and maintain effective working relationship with others. Highly proficient at coding in SAS and SQL. NOTES REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted. Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service. Closing Date/Time: Continuous
Mar 24, 2020
Full Time
Introduction The Oklahoma State Department of Health (OSDH) is committed to providing quality health services to Oklahoma citizens.The mission of the Department of Health is to promote, protect and improve the health of all Oklahomans through strategies that focus on preventing disease and injuries. THIS POSITION HAS A PREFERRED QUALIFICATION: -Doctoral degree in analytics, public health, or informatics -Supervisory experience -Proven ability to publish in scholarly peer reviewed journals on topics related to population health data (systems, collection, and quality). OSDH is seeking a full time Data Management and Quality Assurance Manager (APM) providing support to the Center for Health Statistics. This is an unclassified position (PIN#34001176) in state government, located in Oklahoma City, OK. OSDH offers a comprehensive Benefits Package , including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents . For more information about the benefit allowance [ click here ] . The annual salary for this position is up to $80,000 based on education and experience. Position Description : Manage the Data Management and Quality Assurance Division within the Center for Health Statistics (CHS) to ensure that data are of the high quality, timely, and are made available to partners for the assessment of population health within Oklahoma and as part of national health data systems. Duties include, but are not limited to: This position will manage, coach, and lead a group of professional technically skilled staff into a high functioning team. This position is responsible for data management and quality assurance activities for data systems collected/supported by the CHS including but not limited to: Oklahoma Hospital Discharge Data System (Inpatient, Outpatient surgery, Emergency Department, and Ambulatory Surgery Center discharges), the Oklahoma abortion data system, Oklahoma Vital Statistics data systems, Oklahoma Immunization Registry and meaningful use reporting, and Oklahoma Medical Marijuana Authority data systems. Other responsibilities and essential functions include but are not limited to: -Ensure federal agreements reporting requirements are met/exceeded -Ensure mandated reporting from data systems are met/exceeded -Ensure continuity of operations by providing recommendation on staffing, budgeting, infrastructure/technologies, and methods to improve quality, data management, and reporting -Ensure programmatic partners data management and quality assurance needs are met -Manage statistical file development, and administrative reporting and data exchange with state programs and federal agencies -Provide recommendations to update policy as appropriate -Provide consultation on data standards, storage, and preparation -Provide consultation on re-engineering of data systems -Serve on various committees, councils and workgroups -Represent the OSDH in meetings with other agencies -Participate/Represent the OSDH on National Organizations (National Association for Public Health Statistics and Information Systems. Education and Experience Master's Degree and 4 years of experience in public health (specifically: analytics (epidemiological/statistical), registry/data system management or quality assurance). Knowledge, Skills and Abilities Knowledge of statistical and research theory and methods; of probability and sampling; of data processing applications to data management problems; of data extraction, manipulation, transformation and standardization, of inferential statistics; of techniques of data collection; of a wide range of analytical principles and practices; of supervisory principles and practices. Ability to monitor and evaluate program performance; to plan and organize programmatic activities; to interpret and apply policy material; to analyze and interpret various health care data needs; to speak to the public; to communicate statistical results effectively, both orally and in writing; to supervise, organize, and instruct staff; to establish and maintain effective working relationship with others. Highly proficient at coding in SAS and SQL. NOTES REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE Please read instructions carefully and include all required documents when you submit your application. No additional information will be accepted after the application has been submitted. Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service. Closing Date/Time: Continuous
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description The principle function of this position is to provide technical support and training on computers and software. HIRING HOURLY RANGE: $18.67 - $25.40 APPLICATION DEADLINE: FRIDAY, APRIL 3, 2020. Duties and Responsibilities Responsibilities include, but are not limited to: installing/configuring software, hardware, and peripherals; diagnosing and correcting hardware and software problems; performing preventive maintenance; developing/creating reports; identifying, evaluating, and correcting problems; providing training for all new law enforcement software modules; developing and revising system training manuals, and recommending system enhancements. Minimum Qualifications Position requires a high school diploma or GED. An Associate's Degree from an accredited institution in Computer Science or a related field preferred; and 2-3 years of computer technical support experience, project management, general technology, or training or any equivalent combination of experience and training, which provides the knowledge, skills and abilities necessary to perform the work. Knowledge, Skills and Abilities A qualified applicant must also (1) be a U. S. citizen, (2) possess a valid South Carolina driver's license or be able to obtain one prior to hire, (3) be proficient in PC applications using Microsoft Office and the Internet (4) submit a certified typing score of at least 30 CWPM, taken within the last six (6) months, at the time of application. Only tests taken at, and certified by, Alternative Staffing or the SC Department of Employment and Workforce are accepted. (5) Must be able to obtain NCIC certification within six months of hire (6) Must be able to lift and carry computers and equipment (7) and have excellent interpersonal and written/verbal communication skills and be able to interact with all individuals in a professional and courteous manner at all times.Closing Date/Time: 4/3/2020 11:59 PM Eastern
Mar 21, 2020
Full Time
Description The principle function of this position is to provide technical support and training on computers and software. HIRING HOURLY RANGE: $18.67 - $25.40 APPLICATION DEADLINE: FRIDAY, APRIL 3, 2020. Duties and Responsibilities Responsibilities include, but are not limited to: installing/configuring software, hardware, and peripherals; diagnosing and correcting hardware and software problems; performing preventive maintenance; developing/creating reports; identifying, evaluating, and correcting problems; providing training for all new law enforcement software modules; developing and revising system training manuals, and recommending system enhancements. Minimum Qualifications Position requires a high school diploma or GED. An Associate's Degree from an accredited institution in Computer Science or a related field preferred; and 2-3 years of computer technical support experience, project management, general technology, or training or any equivalent combination of experience and training, which provides the knowledge, skills and abilities necessary to perform the work. Knowledge, Skills and Abilities A qualified applicant must also (1) be a U. S. citizen, (2) possess a valid South Carolina driver's license or be able to obtain one prior to hire, (3) be proficient in PC applications using Microsoft Office and the Internet (4) submit a certified typing score of at least 30 CWPM, taken within the last six (6) months, at the time of application. Only tests taken at, and certified by, Alternative Staffing or the SC Department of Employment and Workforce are accepted. (5) Must be able to obtain NCIC certification within six months of hire (6) Must be able to lift and carry computers and equipment (7) and have excellent interpersonal and written/verbal communication skills and be able to interact with all individuals in a professional and courteous manner at all times.Closing Date/Time: 4/3/2020 11:59 PM Eastern
San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Project Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Information Technology Services Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Anticipated Hiring Range* $4,500.00 - $5,000.00 Per Month ($54,000.00 - $60,000.00 Annually) Salary is commensurate with experience. Position Summary* Reporting to the Manager of the Project Management Office (PMO), the Project Coordinator will be in charge of assisting the PMO and Service Desk with the coordination of resources, equipment, meetings and information in order to organize and implement new and existing ITS projects. Working in a team environment, the incumbent will process new project requests, organize and participate in meetings, take meeting notes, draft bi-weekly project status reports, monitor project plans, schedules, resources and budgets, provide analysis and project documentation and ensure all materials and information are present to complete projects on time and within budget while meeting high quality standards. Position Information Project Management - Works with project managers to manage / monitor/maintain deliverables and milestones defined in the project plans using Microsoft Project, ServiceNow, Excel, Jira, Confluence or Box. - Assists the project team with priorities, scope, budget and scheduling to ensure adherence to project goals. - Maintains and monitors project plans, schedules, reports, work hours, budgets and expenditures using Microsoft Project, ServiceNow, Excel, Jira, Confluence or Box to ensure that project deadlines are met and within budget. - Ensures that all project documentation stored in Microsoft Project, ServiceNow, Excel, Jira, Confluence or Box is organized and maintained appropriately for each project. - Coordinates project management activities, resources, equipment and information. - Maintains risk tracking and issue logs stored in Microsoft Project, ServiceNow, Word, Confluence or Box, analyzes project risks, provides risk updates and escalates issues along with resolution recommendations to project managers. - Ensures standards and requirements are met by conducting quality assurance tests. - Constructively communicates ideas for process improvement. Communication - Effectively and accurately communicates relevant project information to project team, leadership and stakeholders. - Drafts bi-weekly project status updates using Microsoft Project, ServiceNow, Word, Excel and Box. - Creates a project management calendar for fulfilling each goal and objective using Microsoft Project or Excel. - Communicates timeline changes and new information to team; tracks project changes and adjusts schedules as needed. Meetings and Presentations - Performs administrative duties associated with project meetings such as, booking meetings and preparing meeting agendas. - Participates in regularly scheduled internal and external project meetings. - Organizes and plans meetings with project managers. - Prepares necessary presentation materials for meetings using PowerPoint. - Records minutes and takes detailed notes during meetings. - Distributes meeting minutes to all project team members. - Follows-up on important actions and decisions from meetings. Other duties as assigned Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Education/Work Experience - Bachelor's Degree in Business, Information Systems, Computer Science, or related field from an accredited university - 2+ years project coordination experience managing small to medium IT projects, from conception to delivery Knowledge, Skills, Abilities - Strong verbal, written and presentation skills. - Ability to work effectively both independently and as part of a team. - Strong multi-tasking, time management and organizational skills. - Demonstrated willingness to be adaptable and flexible, with the ability to handle ambiguity and changing priorities. - Ability to work on tight deadlines. - Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook. - Ability to work effectively both independently and as part of a team. - Experience using project and portfolio management software (such as, Microsoft Project, Jira/Confluence, etc.) for documenting, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications - Experience working with and collaborating across multiple project stakeholder groups (IT developers, business analysts and functional users) - Demonstrated success in managing IT Projects in a non-profit/Higher Education environment - Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students. - Demonstrated ability to manage multiple activities across teams - Demonstrated desire to pursue a career in IT project management - Demonstrated experience creating documentation associated with IT projects - Familiarity with IT infrastructure and application development processes and methodologies - Understanding of project management principles and methods - Familiarity with risk management and quality assurance control - PMP certification is a plus Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
Mar 21, 2020
Full Time
Description: Working Title Project Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Information Technology Services Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Anticipated Hiring Range* $4,500.00 - $5,000.00 Per Month ($54,000.00 - $60,000.00 Annually) Salary is commensurate with experience. Position Summary* Reporting to the Manager of the Project Management Office (PMO), the Project Coordinator will be in charge of assisting the PMO and Service Desk with the coordination of resources, equipment, meetings and information in order to organize and implement new and existing ITS projects. Working in a team environment, the incumbent will process new project requests, organize and participate in meetings, take meeting notes, draft bi-weekly project status reports, monitor project plans, schedules, resources and budgets, provide analysis and project documentation and ensure all materials and information are present to complete projects on time and within budget while meeting high quality standards. Position Information Project Management - Works with project managers to manage / monitor/maintain deliverables and milestones defined in the project plans using Microsoft Project, ServiceNow, Excel, Jira, Confluence or Box. - Assists the project team with priorities, scope, budget and scheduling to ensure adherence to project goals. - Maintains and monitors project plans, schedules, reports, work hours, budgets and expenditures using Microsoft Project, ServiceNow, Excel, Jira, Confluence or Box to ensure that project deadlines are met and within budget. - Ensures that all project documentation stored in Microsoft Project, ServiceNow, Excel, Jira, Confluence or Box is organized and maintained appropriately for each project. - Coordinates project management activities, resources, equipment and information. - Maintains risk tracking and issue logs stored in Microsoft Project, ServiceNow, Word, Confluence or Box, analyzes project risks, provides risk updates and escalates issues along with resolution recommendations to project managers. - Ensures standards and requirements are met by conducting quality assurance tests. - Constructively communicates ideas for process improvement. Communication - Effectively and accurately communicates relevant project information to project team, leadership and stakeholders. - Drafts bi-weekly project status updates using Microsoft Project, ServiceNow, Word, Excel and Box. - Creates a project management calendar for fulfilling each goal and objective using Microsoft Project or Excel. - Communicates timeline changes and new information to team; tracks project changes and adjusts schedules as needed. Meetings and Presentations - Performs administrative duties associated with project meetings such as, booking meetings and preparing meeting agendas. - Participates in regularly scheduled internal and external project meetings. - Organizes and plans meetings with project managers. - Prepares necessary presentation materials for meetings using PowerPoint. - Records minutes and takes detailed notes during meetings. - Distributes meeting minutes to all project team members. - Follows-up on important actions and decisions from meetings. Other duties as assigned Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Education/Work Experience - Bachelor's Degree in Business, Information Systems, Computer Science, or related field from an accredited university - 2+ years project coordination experience managing small to medium IT projects, from conception to delivery Knowledge, Skills, Abilities - Strong verbal, written and presentation skills. - Ability to work effectively both independently and as part of a team. - Strong multi-tasking, time management and organizational skills. - Demonstrated willingness to be adaptable and flexible, with the ability to handle ambiguity and changing priorities. - Ability to work on tight deadlines. - Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook. - Ability to work effectively both independently and as part of a team. - Experience using project and portfolio management software (such as, Microsoft Project, Jira/Confluence, etc.) for documenting, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications - Experience working with and collaborating across multiple project stakeholder groups (IT developers, business analysts and functional users) - Demonstrated success in managing IT Projects in a non-profit/Higher Education environment - Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students. - Demonstrated ability to manage multiple activities across teams - Demonstrated desire to pursue a career in IT project management - Demonstrated experience creating documentation associated with IT projects - Familiarity with IT infrastructure and application development processes and methodologies - Understanding of project management principles and methods - Familiarity with risk management and quality assurance control - PMP certification is a plus Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Technical Project Manager . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Anticipated Hiring Range* $6,250.00 - $7,500.00 Per Month ($75,000.00 - $90,000.00 Annually) Salary is commensurate with experience. . Position Summary* Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multidisciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Manager, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. . Position Information Plans Projects Under minimal direction: - Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. - Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. - Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance. - Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. - Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. - Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. - Documents project planning in the project and portfolio management tool. Executes Technical Projects - Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. - Observes project team dynamics to ensure effective team member synergies and to resolve team issues. - Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. - Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. - Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. - Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. - Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects - Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. - Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. - Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services f ITS) personnel resource schedules. - Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. - Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects - Evaluates project achievements and facilitates the ¿lessons learned¿ process to provide documented historical information for future projects. - Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. - Works with the Service Desk and the Applications Manager on formal handover. - Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. - Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance - Assist with implementation and improvement of Project Governance process and Project Management processes. - Reviews project requests and works with requestor and team to get estimates. - Assists with periodic resource planning. Other duties as assigned Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications Education/Work Experience - Bachelor¿s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. - Three years of experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, Skills, Abilities - Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK). - Demonstrated ability to work and communicate effectively with users at multiple levels of the organization. - Excellent communication skills including writing, speaking, facilitation, and presentations. - Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition. - Demonstrated personal accountability and creative problem solving skills. - Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students. - Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines. - Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documenting, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications. - Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. - Experience implementing process improvement and process automation. - Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work. - Demonstrated understanding and applicable experience of higher education organizational structures and mission. - Project Management Professional (PMP) certification preferred. - Familiarity with Agile (Scrum) concepts preferred. - Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.). - Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams. - Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements. . Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
Mar 21, 2020
Full Time
Description: Working Title Technical Project Manager . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Anticipated Hiring Range* $6,250.00 - $7,500.00 Per Month ($75,000.00 - $90,000.00 Annually) Salary is commensurate with experience. . Position Summary* Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multidisciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Manager, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. . Position Information Plans Projects Under minimal direction: - Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. - Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. - Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance. - Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. - Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. - Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. - Documents project planning in the project and portfolio management tool. Executes Technical Projects - Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. - Observes project team dynamics to ensure effective team member synergies and to resolve team issues. - Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. - Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. - Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. - Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. - Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects - Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. - Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. - Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services f ITS) personnel resource schedules. - Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. - Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects - Evaluates project achievements and facilitates the ¿lessons learned¿ process to provide documented historical information for future projects. - Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. - Works with the Service Desk and the Applications Manager on formal handover. - Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. - Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance - Assist with implementation and improvement of Project Governance process and Project Management processes. - Reviews project requests and works with requestor and team to get estimates. - Assists with periodic resource planning. Other duties as assigned Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications Education/Work Experience - Bachelor¿s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. - Three years of experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, Skills, Abilities - Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK). - Demonstrated ability to work and communicate effectively with users at multiple levels of the organization. - Excellent communication skills including writing, speaking, facilitation, and presentations. - Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition. - Demonstrated personal accountability and creative problem solving skills. - Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students. - Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines. - Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documenting, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications. - Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. - Experience implementing process improvement and process automation. - Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work. - Demonstrated understanding and applicable experience of higher education organizational structures and mission. - Project Management Professional (PMP) certification preferred. - Familiarity with Agile (Scrum) concepts preferred. - Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.). - Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams. - Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements. . Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
Solano County, CA
Fairfield, California, United States
Introduction WHY JOIN US? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: • Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved • Providing law enforcement services in the unincorporated area of the county • Protecting the community from public health threats such as communicable diseases • Coordinating countywide responses to domestic violence and terrorism or other emergencies • Managing the criminal justice process after arrest (jail, prosecution, probation) • Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, • Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. WHY WE EXIST Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners. The guiding principles of DoIT are: Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner Support the business goals of the County in an efficient, cost-effective manner Provide safe and secure systems and an integration mechanism to streamline business practices Provide ongoing technology training for staff Provide opportunities for constituents to utilize technology in their interaction with the County Share and exchange information using multiple channels To learn more about the Department of Information Technology please visit: http://www.solanocounty.com/depts/doit/default.asp THE POSITION The place where technology and property taxes meet! The Solano County Department of Information Technology (IT) invites you to apply for the position of Information Technology Analyst I-IV. The Department currently seeks to fill two limited-term positions in the property tax application, development, and support group. Based on qualifications, these positions may be filled at any level. This challenging position works as part of a team tasked with the replacement of the Solano County Integrated Property System (S.C.I.P.S.), an internally developed COBOL and .NET application used in the assessment of property values, property tax billing and collection, and revenue distribution throughout the County of Solano. In this position, you will have the opportunity to collaborate on database and process mapping, process documentation, program code maintenance, and application testing. The ideal candidate will possess the following: Knowledge of various programming and database technologies. Ability to maintain VB.NET and COBOL applications, SQL, JCL and UNIX Scripting. Knowledge of automated testing methodologies. Experience in legacy systems migration. Ability to analyze department business system needs, and provide solutions to meet. those needs through integration of existing technologies or customized solutions. Ability to document customer requirements and develop design specifications. Ability to prepare customer instructional material and training for new or modified system functionality. POSITION REQUIREMENTS Information Technology Analyst I ($5,455.12 - $6,630.73/month) EDUCATION: Equivalent to an Associate's degree, preferably in information technology. EXPERIENCE: Depending upon assignment: One year of software development experience which includes problem and functional analysis of computer software applications. OR, one year of experience in systems infrastructure support administering servers, storage, networks, security, databases, or desktops. Note: Additional experience may substitute on a year for year basis for the educational requirement. Information Technology Analyst II ($6,314.97 - $7,675.89/month) EDUCATION: Equivalent to an Associate's degree, preferably in information technology. EXPERIENCE: Depending upon assignment: Two (2) years of software development and design experience which includes some system analysis. OR , two (2) years of experience in systems infrastructure support administering servers, storage, networks, security, databases, or desktops. Note: Additional experience may substitute on a year for year basis for the educational requirement. Information Technology Analyst III ($7,310.38 - $8,885.81/month) EDUCATION: Equivalent to an Associate's degree, preferably in information technology or a closely related field. Note : A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. EXPERIENCE: Depending upon assignment: Four (4) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. Information Technology Analyst IV ($8,059.69 - $9,796.61/month) EDUCATION: Equivalent to an Associate's degree, preferably in information technology or closely related field. EXPERIENCE: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions . Note: A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver's License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. To view the complete job descriptions and requirements for these positions, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27840 BENEFITS/ WHAT'S IN IT FOR YOU? WHAT'S IN IT FOR YOU Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2019 calendar year is $1,498.09 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 fixed, paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. To review complete benefits information, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16512 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off for every full hour worked. To view the benefits for an extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16516 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to "Invest In and For the Future" by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 01/06/2020 - First application review deadline to submit application and required documents. 01/21/2020 - Second application review deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted with the Document Cover Sheet, available on the employment website: https://jobapscloud.com/Solano/sup/doccover.pdf or at the Department of Human Resources' office, and are due by the final filing date. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS Equivalent of an Associate's Degree is required for this position , e xcept when you are qualifying based on additional experience in which case your additional experience may substitute on a year for year basis for the education requirements . All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . When submitting documents in-person, by mail or by fax, include the recruitment title (IT Analyst I-IV) and the recruitment number (19-364060-04). If submitting documents by email include the recruitment title and recruitment number in the subject field. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants' qualifications for this position and assess an applicant's ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. I am interested in applying for the following position(s): (Check all that apply) Information Technology Analyst I Information Technology Analyst II Information Technology Analyst III Information Technology Analyst IV All positions VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE . Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Take a video tour of Solano County: OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2018): 439,793 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Mar 21, 2020
Full Time
Introduction WHY JOIN US? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: • Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved • Providing law enforcement services in the unincorporated area of the county • Protecting the community from public health threats such as communicable diseases • Coordinating countywide responses to domestic violence and terrorism or other emergencies • Managing the criminal justice process after arrest (jail, prosecution, probation) • Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, • Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. WHY WE EXIST Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners. The guiding principles of DoIT are: Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner Support the business goals of the County in an efficient, cost-effective manner Provide safe and secure systems and an integration mechanism to streamline business practices Provide ongoing technology training for staff Provide opportunities for constituents to utilize technology in their interaction with the County Share and exchange information using multiple channels To learn more about the Department of Information Technology please visit: http://www.solanocounty.com/depts/doit/default.asp THE POSITION The place where technology and property taxes meet! The Solano County Department of Information Technology (IT) invites you to apply for the position of Information Technology Analyst I-IV. The Department currently seeks to fill two limited-term positions in the property tax application, development, and support group. Based on qualifications, these positions may be filled at any level. This challenging position works as part of a team tasked with the replacement of the Solano County Integrated Property System (S.C.I.P.S.), an internally developed COBOL and .NET application used in the assessment of property values, property tax billing and collection, and revenue distribution throughout the County of Solano. In this position, you will have the opportunity to collaborate on database and process mapping, process documentation, program code maintenance, and application testing. The ideal candidate will possess the following: Knowledge of various programming and database technologies. Ability to maintain VB.NET and COBOL applications, SQL, JCL and UNIX Scripting. Knowledge of automated testing methodologies. Experience in legacy systems migration. Ability to analyze department business system needs, and provide solutions to meet. those needs through integration of existing technologies or customized solutions. Ability to document customer requirements and develop design specifications. Ability to prepare customer instructional material and training for new or modified system functionality. POSITION REQUIREMENTS Information Technology Analyst I ($5,455.12 - $6,630.73/month) EDUCATION: Equivalent to an Associate's degree, preferably in information technology. EXPERIENCE: Depending upon assignment: One year of software development experience which includes problem and functional analysis of computer software applications. OR, one year of experience in systems infrastructure support administering servers, storage, networks, security, databases, or desktops. Note: Additional experience may substitute on a year for year basis for the educational requirement. Information Technology Analyst II ($6,314.97 - $7,675.89/month) EDUCATION: Equivalent to an Associate's degree, preferably in information technology. EXPERIENCE: Depending upon assignment: Two (2) years of software development and design experience which includes some system analysis. OR , two (2) years of experience in systems infrastructure support administering servers, storage, networks, security, databases, or desktops. Note: Additional experience may substitute on a year for year basis for the educational requirement. Information Technology Analyst III ($7,310.38 - $8,885.81/month) EDUCATION: Equivalent to an Associate's degree, preferably in information technology or a closely related field. Note : A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. EXPERIENCE: Depending upon assignment: Four (4) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. Information Technology Analyst IV ($8,059.69 - $9,796.61/month) EDUCATION: Equivalent to an Associate's degree, preferably in information technology or closely related field. EXPERIENCE: Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions . Note: A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS: Applicants may be required to possess a valid California Driver's License, Class C. Note: All licenses, certificates and registrations must be kept current while employed in this class. To view the complete job descriptions and requirements for these positions, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27840 BENEFITS/ WHAT'S IN IT FOR YOU? WHAT'S IN IT FOR YOU Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2019 calendar year is $1,498.09 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 fixed, paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. To review complete benefits information, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16512 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off for every full hour worked. To view the benefits for an extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16516 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to "Invest In and For the Future" by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities SELECTION PROCESS 01/06/2020 - First application review deadline to submit application and required documents. 01/21/2020 - Second application review deadline to submit application and required documents. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted with the Document Cover Sheet, available on the employment website: https://jobapscloud.com/Solano/sup/doccover.pdf or at the Department of Human Resources' office, and are due by the final filing date. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS Equivalent of an Associate's Degree is required for this position , e xcept when you are qualifying based on additional experience in which case your additional experience may substitute on a year for year basis for the education requirements . All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . When submitting documents in-person, by mail or by fax, include the recruitment title (IT Analyst I-IV) and the recruitment number (19-364060-04). If submitting documents by email include the recruitment title and recruitment number in the subject field. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants' qualifications for this position and assess an applicant's ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. I am interested in applying for the following position(s): (Check all that apply) Information Technology Analyst I Information Technology Analyst II Information Technology Analyst III Information Technology Analyst IV All positions VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE . Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Take a video tour of Solano County: OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2018): 439,793 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
City of Henderson, NV
Henderson, Nevada, United States
Position Overview The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Communications Center Administrator in the Henderson Police Department. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. Click here to view a complete copy of the job description and physical requirements. Under general supervision and direction of the Training and Development Division Commander, oversees the operations, activities, and staff of the Communications Bureau of the Henderson Police Department and performs related duties as assigned. MINIMUM QUALIFICATIONS Bachelor's degree with a major in Communications, Criminology, Public Administration, or a closely related field. Ten (10) years of experience in a 911 Communications Center, including five (5) years at the managerial or administrative level. Note; An equivalent combination of training and experience may be considered. Certification as an Emergency Number Professional (ENP) at time of appointment. Must pass a nationwide fingerprint-based record check, and a wants/warrants check. Must complete Security Awareness and National Crime Information Center. (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years.Must maintain certifications in NCIC/NCJIS as a condition of continued employment. REQUIRED DOCUMENTS/ASSESSMENT INFORMATION DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire ASSESSMENT DATES: All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations. The position will remain open until the position is filled. SELECTION PROCESS The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department in writing prior to the close of the recruitment. Appointment may be subject to the successful completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. IMPORTANT : Appointment is subject to the successful completion of a post offer pre-employment background investigation, polygraph examination, medical/physical examination, drug and alcohol test. Please see the job description to view the physical requirements of the job . As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The selection process should be completed within four (4) months of the closing date. Candidates may reapply when there is a vacancy and a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. Closing Date/Time: 4/16/2020 5:30 PM Pacific
Mar 20, 2020
Full Time
Position Overview The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Communications Center Administrator in the Henderson Police Department. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. Click here to view a complete copy of the job description and physical requirements. Under general supervision and direction of the Training and Development Division Commander, oversees the operations, activities, and staff of the Communications Bureau of the Henderson Police Department and performs related duties as assigned. MINIMUM QUALIFICATIONS Bachelor's degree with a major in Communications, Criminology, Public Administration, or a closely related field. Ten (10) years of experience in a 911 Communications Center, including five (5) years at the managerial or administrative level. Note; An equivalent combination of training and experience may be considered. Certification as an Emergency Number Professional (ENP) at time of appointment. Must pass a nationwide fingerprint-based record check, and a wants/warrants check. Must complete Security Awareness and National Crime Information Center. (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years.Must maintain certifications in NCIC/NCJIS as a condition of continued employment. REQUIRED DOCUMENTS/ASSESSMENT INFORMATION DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire ASSESSMENT DATES: All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations. The position will remain open until the position is filled. SELECTION PROCESS The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department in writing prior to the close of the recruitment. Appointment may be subject to the successful completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. IMPORTANT : Appointment is subject to the successful completion of a post offer pre-employment background investigation, polygraph examination, medical/physical examination, drug and alcohol test. Please see the job description to view the physical requirements of the job . As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The selection process should be completed within four (4) months of the closing date. Candidates may reapply when there is a vacancy and a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. Closing Date/Time: 4/16/2020 5:30 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants Position Description: Austin Energy (AE) seeks an IT Project Manager in the IT Project Management Office ( PMO ) to manage projects, resources, budgets, vendor and business relationships. The position leads cross-departmental teams in delivering various types of IT Projects for various business units such as IT, Finance, Electric Service Delivery, Customer Care, Customer Account Management, Customer Energy Solutions, Power Production, Energy and Market Operations. Primary duties of the position: - Under general supervision, responsible for successful completion of the assigned information technology projects, through matrix management, to meet scope, schedule, budget, and quality needs of Austin Energy. - Deliver integrated technology projects while focusing on people and business processes - Evaluate ROI and recommend technology solutions - Negotiate internal and external RFPs, SOWs and SLAs - Provide leadership in project management, aligning project management processes and objectives with IT and AE's Strategic goals Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Gaps in employment must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. This position requires a criminal background investigation. Pay Range $33.21 - $43.17 Hours Monday through Friday, 8 a.m. to 5 p.m. (40 hour work week). Additional work hours may be required to support 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 04/19/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd, Austin, TX 78704 (TLC) Preferred Qualifications Experience managing Information Technology projects working with both technology and business customer teams Experience with vendor and contracts management to include RFPs, SOWs, and SLAs Experience with developing and managing MS Project schedules, project charters, RACI charts, project management plans, project communications, and budgets Project Management Professional ( PMP /PgMP) certification Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Develop written business requirements and models. Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin. Define the project success criteria and disseminate them to involved parties throughout the project life cycle. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop successful transition, training plans and recognition for resources on the project team. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project budget preparation Knowledge of information technology project management principles, concepts and practices Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems Knowledge of application programming, database and system design Knowledge of XML and data interfaces Knowledge of internet and network architecture Knowledge of operating principles and information systems hardware and software Skill in using project management software Skill in developing process models and data flow diagrams Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to develop written business requirements and models Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to inspire, motivate, and influence others to achieve individual and collective goals Ability to make sound decisions in a timely manner that solve issues and stand the test of time Ability to recognize, plan, focus upon, and work toward what is most important or critical Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity Ability to recognize, manage, and resolve conflict efficiently and equitably Skill in facilitating meetings of diverse stakeholders Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present Ability to create, convey, and instill a unified vision and purpose Ability to see past the moment and adapt to a rapidly changing environment Ability to achieve organizational goals and objectives Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Describe how you meet the above listed minimum qualifications for this position. (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Describe your experience managing projects in the information technology field. Be sure to include: a) the organization at which you obtained this experience as listed in the Employment Record section of this application, b) the type of project, c) what deliverables you produced for the project, and d) the number of individuals on the project team and their roles. (Open Ended Question) * Describe the most complex IT project that you have managed. Include specifics on the: a) technology layers, b) budget, c) duration, d) complexity, e) vendor/product/system/release, and f) team size and roles. Discuss your implementation experience and the most complex challenge that you faced. (Open Ended Question) * Describe your IT experience with developing and managing a) MS project schedules, b) project charters, c) RACIs, d) project management plans, e) project communications. (Open Ended Question) * Do you hold an active PMP and/or active PgMP certification? No Yes, active PgMP Yes, active PMP Yes, both active PMP and PgMP * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required DocumentsOptional Documents
Mar 20, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants Position Description: Austin Energy (AE) seeks an IT Project Manager in the IT Project Management Office ( PMO ) to manage projects, resources, budgets, vendor and business relationships. The position leads cross-departmental teams in delivering various types of IT Projects for various business units such as IT, Finance, Electric Service Delivery, Customer Care, Customer Account Management, Customer Energy Solutions, Power Production, Energy and Market Operations. Primary duties of the position: - Under general supervision, responsible for successful completion of the assigned information technology projects, through matrix management, to meet scope, schedule, budget, and quality needs of Austin Energy. - Deliver integrated technology projects while focusing on people and business processes - Evaluate ROI and recommend technology solutions - Negotiate internal and external RFPs, SOWs and SLAs - Provide leadership in project management, aligning project management processes and objectives with IT and AE's Strategic goals Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Gaps in employment must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. This position requires a criminal background investigation. Pay Range $33.21 - $43.17 Hours Monday through Friday, 8 a.m. to 5 p.m. (40 hour work week). Additional work hours may be required to support 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 04/19/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd, Austin, TX 78704 (TLC) Preferred Qualifications Experience managing Information Technology projects working with both technology and business customer teams Experience with vendor and contracts management to include RFPs, SOWs, and SLAs Experience with developing and managing MS Project schedules, project charters, RACI charts, project management plans, project communications, and budgets Project Management Professional ( PMP /PgMP) certification Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Develop written business requirements and models. Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin. Define the project success criteria and disseminate them to involved parties throughout the project life cycle. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop successful transition, training plans and recognition for resources on the project team. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project budget preparation Knowledge of information technology project management principles, concepts and practices Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems Knowledge of application programming, database and system design Knowledge of XML and data interfaces Knowledge of internet and network architecture Knowledge of operating principles and information systems hardware and software Skill in using project management software Skill in developing process models and data flow diagrams Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to develop written business requirements and models Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to inspire, motivate, and influence others to achieve individual and collective goals Ability to make sound decisions in a timely manner that solve issues and stand the test of time Ability to recognize, plan, focus upon, and work toward what is most important or critical Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity Ability to recognize, manage, and resolve conflict efficiently and equitably Skill in facilitating meetings of diverse stakeholders Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present Ability to create, convey, and instill a unified vision and purpose Ability to see past the moment and adapt to a rapidly changing environment Ability to achieve organizational goals and objectives Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Describe how you meet the above listed minimum qualifications for this position. (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Describe your experience managing projects in the information technology field. Be sure to include: a) the organization at which you obtained this experience as listed in the Employment Record section of this application, b) the type of project, c) what deliverables you produced for the project, and d) the number of individuals on the project team and their roles. (Open Ended Question) * Describe the most complex IT project that you have managed. Include specifics on the: a) technology layers, b) budget, c) duration, d) complexity, e) vendor/product/system/release, and f) team size and roles. Discuss your implementation experience and the most complex challenge that you faced. (Open Ended Question) * Describe your IT experience with developing and managing a) MS project schedules, b) project charters, c) RACIs, d) project management plans, e) project communications. (Open Ended Question) * Do you hold an active PMP and/or active PgMP certification? No Yes, active PgMP Yes, active PMP Yes, both active PMP and PgMP * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required DocumentsOptional Documents
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: None. Notes to Applicants Austin Energy (AE) seeks an IT Systems Administrator to provide 24/7 technical support for the Systems Operations Team. This position provides support to development, test, and production environments; performs troubleshooting on advanced systems/topologies; and supports critical customers in a utility environment. As part of the regular job duties, this position requires on-call rotations and a ability to travel to more than one work location. The IT Systems Administrator position requires strong written and oral communication and customer service skills. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Gaps in employment must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. This position requires a criminal background investigation. Pay Range $27.88 - $36.25 Hours Monday through Friday. 8 a.m. to 5 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 04/05/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Drive, Austin, TX (SCC) Preferred Qualifications Experience working in a public, government or similarly regulated organization Experience deploying and managing Windows servers in a Microsoft Active Directory environment Experience managing Office 365 Experience implementing and administering SolarWinds Strong customer service skills Strong written and oral communication skills Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Monitor, troubleshoot, diagnose, test, evaluate, and make recommendations to resolve system problems as well as define disaster recovery plans and develop network test plans 2. Implement, configure, manage, administer, maintain and monitor software and hardware to include systems, applications, middleware, servers, and storage 3. Procure new software and hardware for systems, applications, middleware, servers, and storage technologies 4. Evaluate system performance and health checks by implementing tuning improvements and performing system sizing estimates 5. Contribute to the planning, forecasting, budgeting, procuring and implementing new system hardware and software including the retirement of existing systems and components 6. Assist with development of solution based cost analysis 7. Coordinate and communicate the installation, configuration, and maintenance of systems and components with customer departments and project teams 8. Monitor services provided by vendors to ensure service levels are met 9. Monitor and assist in management of equipment inventory 10. Implement system security procedures and ensure compliance of all security policies, procedures and standards Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of one or more areas of infrastructure and server technologies • Knowledge of application and/or operating systems • Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications • Knowledge of industry and department best practices, requirements and policies and procedures • Knowledge of system capacity planning • Skill in documenting and maintaining application and process or configuration information • Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments • Skill in installing and maintaining applications or operating systems or equipment Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Do you meet the minimum qualifications? Yes No * Are you willing to accept call-back and/or on-call assignments? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * How many years of experience do you have working in a public, government or similarly regulated organization? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * How many years of experience do you have deploying and managing Windows servers in a Microsoft Active Directory environment? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * How many years experience do you have administering Microsoft Office 365? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * How many years of experience do you have implementing and managing SolarWinds? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required DocumentsOptional Documents
Mar 20, 2020
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: None. Notes to Applicants Austin Energy (AE) seeks an IT Systems Administrator to provide 24/7 technical support for the Systems Operations Team. This position provides support to development, test, and production environments; performs troubleshooting on advanced systems/topologies; and supports critical customers in a utility environment. As part of the regular job duties, this position requires on-call rotations and a ability to travel to more than one work location. The IT Systems Administrator position requires strong written and oral communication and customer service skills. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Gaps in employment must include an explanation and dates of unemployment. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. This position requires a criminal background investigation. Pay Range $27.88 - $36.25 Hours Monday through Friday. 8 a.m. to 5 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 04/05/2020 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Drive, Austin, TX (SCC) Preferred Qualifications Experience working in a public, government or similarly regulated organization Experience deploying and managing Windows servers in a Microsoft Active Directory environment Experience managing Office 365 Experience implementing and administering SolarWinds Strong customer service skills Strong written and oral communication skills Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Monitor, troubleshoot, diagnose, test, evaluate, and make recommendations to resolve system problems as well as define disaster recovery plans and develop network test plans 2. Implement, configure, manage, administer, maintain and monitor software and hardware to include systems, applications, middleware, servers, and storage 3. Procure new software and hardware for systems, applications, middleware, servers, and storage technologies 4. Evaluate system performance and health checks by implementing tuning improvements and performing system sizing estimates 5. Contribute to the planning, forecasting, budgeting, procuring and implementing new system hardware and software including the retirement of existing systems and components 6. Assist with development of solution based cost analysis 7. Coordinate and communicate the installation, configuration, and maintenance of systems and components with customer departments and project teams 8. Monitor services provided by vendors to ensure service levels are met 9. Monitor and assist in management of equipment inventory 10. Implement system security procedures and ensure compliance of all security policies, procedures and standards Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of one or more areas of infrastructure and server technologies • Knowledge of application and/or operating systems • Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications • Knowledge of industry and department best practices, requirements and policies and procedures • Knowledge of system capacity planning • Skill in documenting and maintaining application and process or configuration information • Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments • Skill in installing and maintaining applications or operating systems or equipment Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Do you meet the minimum qualifications? Yes No * Are you willing to accept call-back and/or on-call assignments? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * How many years of experience do you have working in a public, government or similarly regulated organization? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * How many years of experience do you have deploying and managing Windows servers in a Microsoft Active Directory environment? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * How many years experience do you have administering Microsoft Office 365? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * How many years of experience do you have implementing and managing SolarWinds? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required DocumentsOptional Documents
LOS ANGELES COUNTY
Los Angeles, California, United States
FIRST DAY OF FILING: March 20, 2020 AT 8:00 A.M. (PST) - ONLINE FILING ONLY EXAM NUMBER: T2526A TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs highly specialized and complex information systems analysis and programming tasks and acts as technical expert for development or maintenance of one or more major systems. This position may also function as a lead for Amazon Web Services application development projects and may supervise lower level application development personnel. CLASSIFICATION STANDARDS: This class is the Principal level in the Application Developer series and generally reports to an Information Technology manager. Incumbents possess technical expertise on one or more major systems, which are characterized by their scope, functionality, critical nature, or technical complexity. Incumbents understand and are able to apply advanced information systems concepts, principles, and methodologies of analysis and application development. Incumbents provide technical direction and lead or supervise a team of application developers and other technology staff engaged in all phases of application development and system maintenance for Amazon Web Services. Application Developers are distinguished from Information Systems Analysts in that incumbents perform programming duties as an essential job function and are required to have programming knowledge and experience. The Principal Application Developer is further distinguished from the Senior Application Developer by the incumbents serving as technical experts regarding highly specialized application systems along with project lead or supervisory responsibilities. Essential Job Functions Performs development and debug solutions in the Amazon Web Services environment or other cloud environment. Performs and manages services on the Amazon Web Services Cloud architectural platform, including, but not limited to, Elastic Compute Cloud (EC2), Relational Database Services (RDS), Lambda, and Simple Storage Solution (S3). Performs and manages Amazon Connect and Amazon Machine Learning. Supports staff in the Child Project Hotline by Identifying and resolving customer issues and addressing their concerns. Performs cloud security, system access and user management. Provides technical expertise to project managers, department management, and/or user management regarding one or more major system development or maintenance efforts. Advises management on technical alternatives, such as languages, tools, platforms, utilities, and servers for Amazon Web Services. Leads and participates in the work of a team of Application Developers engaged in the development or maintenance of the Amazon Web Services environment. Programs the most specialized and complex applications using Amazon Web Services. Solves the more complex application software and system performance problems. Analyzes performance data and conducts capacity planning. Establishes quality assurance procedures. Monitors vendors to ensure performance according to project goals and contract terms, and reports performance problems to management. Assists in creating Statements of Work (SOWs) in support of applications development efforts. Serves as a project manager or supervise lower-level Application Developers. Represents the department in collaborative efforts with other County departments, outside agencies, and/or vendors. Provides technical consulting on long-range information systems planning. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited college* with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and four (4) years of progressively responsible** Amazon Web Services cloud architectural platforms and relational databases experience in a centralized information technology organization*** coding, testing and debugging application programs. Option II: Two (2) years of Amazon Web Services cloud architectural platforms and relational databases experience within the last three (3) years, at the level of the Los Angeles County class of Senior Application Developer****. Option III: Five (5) years of progressively responsible** Amazon Web Services cloud architectural platforms and relational databases experience in a centralized information technology organization*** coding, testing and debugging application programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class 2 - Light physical effort which may include occasional light lifting, and some bending, stooping, or squatting. Considerate walking may be involved. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for educational requirements, applicants must include a legible copy of the official diploma, official transcripts from the accredited institution's registrar office which shows the area of specialization at the time of filing or within fifteen (15) calendar days of application submission. ** Progressively responsible experience is defined as experience involving the application of a substantial body of knowledge of principles, concepts, practices and applications applicable to the ongoing changes that occur with Information Technology. Employees engaged in this type of work exercise analytical ability, judgment, discretion, and personal responsibility in the performance of advanced-level Information Technology work. *** Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit. **** Senior Application Developer is defined as experience under direction, performs a wide range of application developed related duties including analysis, design, evaluation, development, coding, testing and maintenance of complex application systems. Additional Information EXAMINATION CONTENT: Part I: An online multiple choice written test, weighted at 20%, assessing three Professional/Technical Knowledge areas: Customer Requirements Analysis , covering the following topics: Analysis, Building the System, Data Gathering Methods, Defining the System, Documenting, Problem Analysis, User Needs Analysis, and Validation. OO Concepts , covering the following topics: Class Design, Code Lifecycle, Design Practices, Distinctive Characteristics, Object Instances, Relationships, and System Architecture. Programming Concepts , covering the following topics: Algorithms, Complex Data Types, Data Access, Productivity and Quality, Program Flow, Program Structure, Programming Paradigms, User Interface and Variables, Data Types, and Operators. Part II : An online multiple choice test, weighted at 30%, assessing the following competencies: Verbal Ability, Achievement, Confidence and Optimism, Independence, Influence, Reliability and Professional Potential. These assessments fall under Civil Service Rule 7.19, which means you are not able to review the questions or your responses once you have completed the assessment. Only those candidates that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part III: A structured online video interview weighted 50% covering Knowledge and Experience; Customer Service and Interpersonal Skills; Decision Making, Project Management, Leadership, Adaptability, Ethics, Accountability, and Oral Communication. Candidates must achieve a minimum passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible register and will appear in order of the score group for a period of twelve (12) months following the date of promulgation. Invitation letters for written tests and the structured oral interview will be sent electronically to the email address provided on the application. It is important that candidates provide a valid email address. Please add KimS@dcfs.lacounty.gov and DCFSExams@dcfs.lacounty.gov to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants will be notified of their test results by US mail. Scores cannot be given over the telephone. No person may compete for this examination more than once every twelve (12) months. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of position, you will not be asked to provide information about conviction history unless you receive a contingent offer of employment . The County will make individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill a vacancy in the Department of Children and Family Services, Business Information Systems (BIS). AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PST, on the last day of filing. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. NOTE: If you are unable to attach the required documents, you may email them to DCFSExams@dcfs.lacounty.gov or fax them to (213) 738-6470 at the time of filing or within fifteen (15) calendar days of application submission. Please reference your full name, examination title and number in the subject life of your email or fax. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements and complete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTE: All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specifications and Selection Requirements serving as your description or duties will not be sufficient to demonstrate that you meet the requirement. Doing so may result in an incomplete application and you may be disqualified. SOCIAL SECURITY NUMBER: Please include your Social Security for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. ADA Coordinator Email: KimS@dcfs.lacounty.gov Teletype Phone: (800) 899-4099 California Relay Services Phone: (800) 735-2922 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Soriya Kim Department Contact Phone: (213) 351-5898 Department Contact Email: KimS@dcfs.lacounty.gov Closing Date/Time: 4/9/2020 5:00 PM Pacific
Mar 20, 2020
Full Time
FIRST DAY OF FILING: March 20, 2020 AT 8:00 A.M. (PST) - ONLINE FILING ONLY EXAM NUMBER: T2526A TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: Performs highly specialized and complex information systems analysis and programming tasks and acts as technical expert for development or maintenance of one or more major systems. This position may also function as a lead for Amazon Web Services application development projects and may supervise lower level application development personnel. CLASSIFICATION STANDARDS: This class is the Principal level in the Application Developer series and generally reports to an Information Technology manager. Incumbents possess technical expertise on one or more major systems, which are characterized by their scope, functionality, critical nature, or technical complexity. Incumbents understand and are able to apply advanced information systems concepts, principles, and methodologies of analysis and application development. Incumbents provide technical direction and lead or supervise a team of application developers and other technology staff engaged in all phases of application development and system maintenance for Amazon Web Services. Application Developers are distinguished from Information Systems Analysts in that incumbents perform programming duties as an essential job function and are required to have programming knowledge and experience. The Principal Application Developer is further distinguished from the Senior Application Developer by the incumbents serving as technical experts regarding highly specialized application systems along with project lead or supervisory responsibilities. Essential Job Functions Performs development and debug solutions in the Amazon Web Services environment or other cloud environment. Performs and manages services on the Amazon Web Services Cloud architectural platform, including, but not limited to, Elastic Compute Cloud (EC2), Relational Database Services (RDS), Lambda, and Simple Storage Solution (S3). Performs and manages Amazon Connect and Amazon Machine Learning. Supports staff in the Child Project Hotline by Identifying and resolving customer issues and addressing their concerns. Performs cloud security, system access and user management. Provides technical expertise to project managers, department management, and/or user management regarding one or more major system development or maintenance efforts. Advises management on technical alternatives, such as languages, tools, platforms, utilities, and servers for Amazon Web Services. Leads and participates in the work of a team of Application Developers engaged in the development or maintenance of the Amazon Web Services environment. Programs the most specialized and complex applications using Amazon Web Services. Solves the more complex application software and system performance problems. Analyzes performance data and conducts capacity planning. Establishes quality assurance procedures. Monitors vendors to ensure performance according to project goals and contract terms, and reports performance problems to management. Assists in creating Statements of Work (SOWs) in support of applications development efforts. Serves as a project manager or supervise lower-level Application Developers. Represents the department in collaborative efforts with other County departments, outside agencies, and/or vendors. Provides technical consulting on long-range information systems planning. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited college* with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and four (4) years of progressively responsible** Amazon Web Services cloud architectural platforms and relational databases experience in a centralized information technology organization*** coding, testing and debugging application programs. Option II: Two (2) years of Amazon Web Services cloud architectural platforms and relational databases experience within the last three (3) years, at the level of the Los Angeles County class of Senior Application Developer****. Option III: Five (5) years of progressively responsible** Amazon Web Services cloud architectural platforms and relational databases experience in a centralized information technology organization*** coding, testing and debugging application programs. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class 2 - Light physical effort which may include occasional light lifting, and some bending, stooping, or squatting. Considerate walking may be involved. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for educational requirements, applicants must include a legible copy of the official diploma, official transcripts from the accredited institution's registrar office which shows the area of specialization at the time of filing or within fifteen (15) calendar days of application submission. ** Progressively responsible experience is defined as experience involving the application of a substantial body of knowledge of principles, concepts, practices and applications applicable to the ongoing changes that occur with Information Technology. Employees engaged in this type of work exercise analytical ability, judgment, discretion, and personal responsibility in the performance of advanced-level Information Technology work. *** Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit. **** Senior Application Developer is defined as experience under direction, performs a wide range of application developed related duties including analysis, design, evaluation, development, coding, testing and maintenance of complex application systems. Additional Information EXAMINATION CONTENT: Part I: An online multiple choice written test, weighted at 20%, assessing three Professional/Technical Knowledge areas: Customer Requirements Analysis , covering the following topics: Analysis, Building the System, Data Gathering Methods, Defining the System, Documenting, Problem Analysis, User Needs Analysis, and Validation. OO Concepts , covering the following topics: Class Design, Code Lifecycle, Design Practices, Distinctive Characteristics, Object Instances, Relationships, and System Architecture. Programming Concepts , covering the following topics: Algorithms, Complex Data Types, Data Access, Productivity and Quality, Program Flow, Program Structure, Programming Paradigms, User Interface and Variables, Data Types, and Operators. Part II : An online multiple choice test, weighted at 30%, assessing the following competencies: Verbal Ability, Achievement, Confidence and Optimism, Independence, Influence, Reliability and Professional Potential. These assessments fall under Civil Service Rule 7.19, which means you are not able to review the questions or your responses once you have completed the assessment. Only those candidates that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part III: A structured online video interview weighted 50% covering Knowledge and Experience; Customer Service and Interpersonal Skills; Decision Making, Project Management, Leadership, Adaptability, Ethics, Accountability, and Oral Communication. Candidates must achieve a minimum passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be placed on the eligible register and will appear in order of the score group for a period of twelve (12) months following the date of promulgation. Invitation letters for written tests and the structured oral interview will be sent electronically to the email address provided on the application. It is important that candidates provide a valid email address. Please add KimS@dcfs.lacounty.gov and DCFSExams@dcfs.lacounty.gov to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants will be notified of their test results by US mail. Scores cannot be given over the telephone. No person may compete for this examination more than once every twelve (12) months. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of position, you will not be asked to provide information about conviction history unless you receive a contingent offer of employment . The County will make individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill a vacancy in the Department of Children and Family Services, Business Information Systems (BIS). AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PST, on the last day of filing. All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. NOTE: If you are unable to attach the required documents, you may email them to DCFSExams@dcfs.lacounty.gov or fax them to (213) 738-6470 at the time of filing or within fifteen (15) calendar days of application submission. Please reference your full name, examination title and number in the subject life of your email or fax. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements and complete the Supplemental Questionnaire . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTE: All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specifications and Selection Requirements serving as your description or duties will not be sufficient to demonstrate that you meet the requirement. Doing so may result in an incomplete application and you may be disqualified. SOCIAL SECURITY NUMBER: Please include your Social Security for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. ADA Coordinator Email: KimS@dcfs.lacounty.gov Teletype Phone: (800) 899-4099 California Relay Services Phone: (800) 735-2922 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Soriya Kim Department Contact Phone: (213) 351-5898 Department Contact Email: KimS@dcfs.lacounty.gov Closing Date/Time: 4/9/2020 5:00 PM Pacific
Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Description: PeopleSoft Systems Analyst (JID 8848) Analyst/Programmer I Admissions and Records Full Time / $3470 - $4100/mo. CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. About the Department The Office of Admissions and Records exists to serve, support and empower students in pursuit of higher education, and foster engagement within the CSUN community. We are a resourceful, collaborative team, committed to cultivating inclusivity and respect to attain innovative results. Our vision: We pave the way: impacting the CSUN community for good one student at a time. Major Duties Under the general supervision of the Assistant Director of Systems in Admissions and Records (A&R), the PeopleSoft Systems Analyst provides ongoing systems/functional support for the Admissions and Records' student data system. The incumbent runs daily, weekly, and monthly reports/queries for departments within A&R; makes user specified changes to the queries; aides in the daily and weekly download of data in bulk from a third party vendor and uploads that data into PeopleSoft in areas such as applications, electronic transcripts, diploma orders, etc.; aides in miscellaneous processes as needed such as daily printing of admit letters, Enrollment Reporting Services (ERS) data clean up, creating/correcting program stacks, etc.; assists in major processes such as Graduation Clearing, Auto Admissions, Term Activation, etc.; collaborates with end-users to identify department needs and assists in the development and documentation of system processes and procedures; provides system maintenance and tests PeopleSoft, Common Management System(CMS), and Information Technology (IT) upgrades, fixes, and enhancements to ensure data integrity; ensures the modifications are compliant with A&R's departmental policies and procedures; and performs other duties as assigned. Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis up to two years. Equivalent to six months of full-time, progressive responsible experience performing data analysis or related experience, preferably using PeopleSoft Campus Solutions Student Records system. Knowledge, Skills, & Abilities General knowledge of: programming and testing methods and techniques for software applications, using PeopleSoft; general knowledge of specific industry standard applications programming language and of standard systems analysis techniques; and generally accepted documentation methods. Thorough knowledge of PC/MAC based web browsers and related tools. Knowledge of Higher Education student data is preferred. Ability and specialized skills to: analyze problems; propose effective solutions; understand basic programming concepts and effectively communicate information from Programmers to End Users and vice versa; understand functional and procedural requirements; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with coworkers, faculty, staff, students and the campus community; make presentations; conduct meetings; provide user training; and prepare programming and user documentation. Must possess strong interpersonal skills and the ability to adequately comprehend needs and convey information through both oral and written communication and demonstrate the ability to establish and maintain professional relationships with coworkers, faculty, staff, students and the campus community. Demonstrates a willingness to assist students, the general public, and fellow employees as needed for the office functioning over the annual Admissions and Records processing cycle. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. May require occasional travel. Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Pay, Benefits, & Work Schedule The university offers an excellent benefits package. The salary range for this classification is: $3470 - $6681 per month. The anticipated HIRING RANGE: $3470 - $4100, dependent upon qualifications and experience. HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends. REG: This is a Regular position with a one-year probationary period. Application Period Applications received through March 30, 2020, will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. How To Apply Candidates should apply by completing the CSUN on-line application utilizing: http://bit.ly/HRCSUN link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet. For more detailed information on the application and hiring process, please visit the link below: www.csun.edu/careers Background Check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Mar 18, 2020
Full Time
Description: PeopleSoft Systems Analyst (JID 8848) Analyst/Programmer I Admissions and Records Full Time / $3470 - $4100/mo. CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. About the Department The Office of Admissions and Records exists to serve, support and empower students in pursuit of higher education, and foster engagement within the CSUN community. We are a resourceful, collaborative team, committed to cultivating inclusivity and respect to attain innovative results. Our vision: We pave the way: impacting the CSUN community for good one student at a time. Major Duties Under the general supervision of the Assistant Director of Systems in Admissions and Records (A&R), the PeopleSoft Systems Analyst provides ongoing systems/functional support for the Admissions and Records' student data system. The incumbent runs daily, weekly, and monthly reports/queries for departments within A&R; makes user specified changes to the queries; aides in the daily and weekly download of data in bulk from a third party vendor and uploads that data into PeopleSoft in areas such as applications, electronic transcripts, diploma orders, etc.; aides in miscellaneous processes as needed such as daily printing of admit letters, Enrollment Reporting Services (ERS) data clean up, creating/correcting program stacks, etc.; assists in major processes such as Graduation Clearing, Auto Admissions, Term Activation, etc.; collaborates with end-users to identify department needs and assists in the development and documentation of system processes and procedures; provides system maintenance and tests PeopleSoft, Common Management System(CMS), and Information Technology (IT) upgrades, fixes, and enhancements to ensure data integrity; ensures the modifications are compliant with A&R's departmental policies and procedures; and performs other duties as assigned. Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis up to two years. Equivalent to six months of full-time, progressive responsible experience performing data analysis or related experience, preferably using PeopleSoft Campus Solutions Student Records system. Knowledge, Skills, & Abilities General knowledge of: programming and testing methods and techniques for software applications, using PeopleSoft; general knowledge of specific industry standard applications programming language and of standard systems analysis techniques; and generally accepted documentation methods. Thorough knowledge of PC/MAC based web browsers and related tools. Knowledge of Higher Education student data is preferred. Ability and specialized skills to: analyze problems; propose effective solutions; understand basic programming concepts and effectively communicate information from Programmers to End Users and vice versa; understand functional and procedural requirements; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with coworkers, faculty, staff, students and the campus community; make presentations; conduct meetings; provide user training; and prepare programming and user documentation. Must possess strong interpersonal skills and the ability to adequately comprehend needs and convey information through both oral and written communication and demonstrate the ability to establish and maintain professional relationships with coworkers, faculty, staff, students and the campus community. Demonstrates a willingness to assist students, the general public, and fellow employees as needed for the office functioning over the annual Admissions and Records processing cycle. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. May require occasional travel. Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Pay, Benefits, & Work Schedule The university offers an excellent benefits package. The salary range for this classification is: $3470 - $6681 per month. The anticipated HIRING RANGE: $3470 - $4100, dependent upon qualifications and experience. HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends. REG: This is a Regular position with a one-year probationary period. Application Period Applications received through March 30, 2020, will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. How To Apply Candidates should apply by completing the CSUN on-line application utilizing: http://bit.ly/HRCSUN link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet. For more detailed information on the application and hiring process, please visit the link below: www.csun.edu/careers Background Check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Description: Salary: The targeted salary may be set as high as $8,333 per month based on experience. The salary range for this classification is $6,249 to $12,100 per month. Department: Parking and Operations Information Technology Time Base/Hours/Units per Week: Full-time Position Description: Under the general direction of the Director, the incumbent is responsible for oversight of all Parking and Operations Information Technology needs including: system administration consisting of over eight campus wide systems, technology support and development,. The incumbent will also manage projects, and supervise system support staff and the day-to-day IT operations for the Parking and Operations sub-division, which includes Parking and Transportation Services, University Print Shop, Campus Copier Program, Property, Lost and Found, and Receiving and Mail. Knowledge, Skills & Abilities: In-depth knowledge of LAN and Desktop computing technologies such as Windows Server, Windows operating systems, PC hardware, systems, application development environments, Web Server management, configuration and security including Windows, Macintosh and Unix. Extensive knowledge of network applications, communication applications, servers, storage, backup systems, server and application virtualization and system security. Analytical skills required for evaluating, architecting and developing implementation plans for software, hardware, system, procurements, and projects. Ability to write effective documentation and develop oral presentations on technologies to groups with varying levels of understanding and technology backgrounds. Knowledge of LDAP and other authentication methods including proxy servers. Ability to solve complex customer problems using a range of analytical, technical and communication skills. Capable of analyzing complex vendor proposals to provide feedback to decision makers on issues that could affect the outcome of the implementation of a proposal in the Parking and Operations environment. Demonstrated knowledge and skill leading groups with diverse technical knowledge with the ability to accomplish end user competence during the implementation phase of new technologies. Ability to clearly communicate complex topics in writing, diagrams and orally to a diverse audience of technology professionals, customers and executives. Demonstrated knowledge and experience in scripting and programming to support effective reporting and integration of information from systems as well as support for application development. Demonstrated ability to remain current in new and emerging technological trends with an eye towards creating additional process improvements, efficiencies and an enhanced customer experience. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience: Equivalent to a bachelor's degree in Computer Science, Information Systems, Information Management or a related degree and five years of related experience required. Three to five years of experience configuring and managing systems on multiple operating systems including Windows, Windows Server, Mac OS and Unix preferred. Three years experience as a technology project leader or manager preferred. Equal Employment Opportunity: CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer. To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101. General Information: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Benefits: Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Background: Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. Please read the full job announcement at http://www.csulb.edu/employment/. Refer to Job #1014325. CSULB is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment. Closing Date/Time: April 27, 2020
Mar 17, 2020
Full Time
Description: Salary: The targeted salary may be set as high as $8,333 per month based on experience. The salary range for this classification is $6,249 to $12,100 per month. Department: Parking and Operations Information Technology Time Base/Hours/Units per Week: Full-time Position Description: Under the general direction of the Director, the incumbent is responsible for oversight of all Parking and Operations Information Technology needs including: system administration consisting of over eight campus wide systems, technology support and development,. The incumbent will also manage projects, and supervise system support staff and the day-to-day IT operations for the Parking and Operations sub-division, which includes Parking and Transportation Services, University Print Shop, Campus Copier Program, Property, Lost and Found, and Receiving and Mail. Knowledge, Skills & Abilities: In-depth knowledge of LAN and Desktop computing technologies such as Windows Server, Windows operating systems, PC hardware, systems, application development environments, Web Server management, configuration and security including Windows, Macintosh and Unix. Extensive knowledge of network applications, communication applications, servers, storage, backup systems, server and application virtualization and system security. Analytical skills required for evaluating, architecting and developing implementation plans for software, hardware, system, procurements, and projects. Ability to write effective documentation and develop oral presentations on technologies to groups with varying levels of understanding and technology backgrounds. Knowledge of LDAP and other authentication methods including proxy servers. Ability to solve complex customer problems using a range of analytical, technical and communication skills. Capable of analyzing complex vendor proposals to provide feedback to decision makers on issues that could affect the outcome of the implementation of a proposal in the Parking and Operations environment. Demonstrated knowledge and skill leading groups with diverse technical knowledge with the ability to accomplish end user competence during the implementation phase of new technologies. Ability to clearly communicate complex topics in writing, diagrams and orally to a diverse audience of technology professionals, customers and executives. Demonstrated knowledge and experience in scripting and programming to support effective reporting and integration of information from systems as well as support for application development. Demonstrated ability to remain current in new and emerging technological trends with an eye towards creating additional process improvements, efficiencies and an enhanced customer experience. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience: Equivalent to a bachelor's degree in Computer Science, Information Systems, Information Management or a related degree and five years of related experience required. Three to five years of experience configuring and managing systems on multiple operating systems including Windows, Windows Server, Mac OS and Unix preferred. Three years experience as a technology project leader or manager preferred. Equal Employment Opportunity: CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer. To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101. General Information: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Benefits: Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Background: Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. Please read the full job announcement at http://www.csulb.edu/employment/. Refer to Job #1014325. CSULB is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment. Closing Date/Time: April 27, 2020
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This position is located in Carson City. The incumbent will perform advanced journey level application development for the Departments various applications. The incumbent will need to demonstrate excellent project management skills and interpersonal communication skills. This is an application development position. Ideal candidates have experience in Mainframe ZOS, DB2, CICS & COBOL, Powerbuilder using Powerscript, VB.NET, C#.NET, ASP.Net, Javascript, and SDLC Methodology. Potential candidates with a subset of these skills are encouraged to apply. The incumbent must possess a positive attitude, be a dedicated self-starter, work as a team player, and support the important work of the Department of Motor Vehicles. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. Persons offered employment in this position will be required to pay for fingerprint clearance of these items. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
Mar 17, 2020
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This position is located in Carson City. The incumbent will perform advanced journey level application development for the Departments various applications. The incumbent will need to demonstrate excellent project management skills and interpersonal communication skills. This is an application development position. Ideal candidates have experience in Mainframe ZOS, DB2, CICS & COBOL, Powerbuilder using Powerscript, VB.NET, C#.NET, ASP.Net, Javascript, and SDLC Methodology. Potential candidates with a subset of these skills are encouraged to apply. The incumbent must possess a positive attitude, be a dedicated self-starter, work as a team player, and support the important work of the Department of Motor Vehicles. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. Persons offered employment in this position will be required to pay for fingerprint clearance of these items. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
Tacoma Public Schools Expected Start Date: April 2020 FTE: 1.0 Hours per day: 8 Salary Level: PT-8, $37.63 - $47.36, Salary placement dependent on LIKE experience Union/Days per year: Professional Technical, 260 work days, 12 month Benefits: This job has the full range of benefits offered by Tacoma Public Schools. Summary: This position ensures availability and performance of the databases (DBs) that support various business applications throughout the District; maintains project schedules and tasks related to DB maintenance functions; monitors structured query language (SQL) server jobs and their performance; conceptualizes, documents, and communicates solutions to meet department goals and District objectives. Responsibilities: 1. Monitors and maintains DBs and middleware for efficiency, performance, backups, and standby data replication for applicable technologies; proactively watches the DB systems to ensure minimum downtime; performs DB performance evaluations; makes recommendations to improve performance. 2. Collaborates with other information technology (IT) staff related to application performance, tuning designs, metadata definitions, and infrastructure recommendations; works closely with key stakeholders supporting District initiatives and projects. 3. Manages, monitors, allocates physical DB storage for DB systems; watches DB redundancy modes, log file sizes, clustering, mirroring, and overall DB size to minimize disk space usage; performs capacity planning and monitoring of individual DB growth; assists users to determine database requirements. 4. Plans, coordinates, and performs environment cloning/copying of production environments to test and development environments for data migration between systems. 5. Performs DB queries and analysis; carries out report development utilizing SQL server; performs architecture, installation, upgrades, patching, and documentation of DBs and application technology stacks. 6. Recommends DB architectures for both transactional and analytical systems; implements technologies such as DB job automation and scheduling. 7. Maintains project schedules and tasks related to DB maintenance functions; coordinates scheduling and implementation with the corresponding stakeholders; provides event monitoring for up/down DBs status and other reported errors; reports any issues and outages to the applicable administrator or designee. 8. Administers change control process for production moves. 9. Evaluates and makes recommendation on new tools, products, and features related to the DB environment; develops plans for District DB capacity growth; works with data stewards to determine enterprise strategic DB needs. 10. Provides training and education to key stakeholders; provides technical support to developers on use of specific DB platforms and the design, programming, and development of applications that will interface with DB platforms; assists stakeholders with application compatibility and interoperability testing. 11. Performs patch testing and installation to SQL server DBs; coordinates all SQL server DB upgrades; reports functionality with deliverables; provides reports to District stakeholders on progress of tasks assigned; ensures critical items are escalated, as appropriate. 12. Provides estimates of required time and resources for completion of assigned projects or tasks to appropriate District staff and/or administrators, and stakeholders; provides project status reports; records actual time used. 13. Develop and maintain technical documentation including policies, procedures, and standards to support system operations; including, but not limited to, ensuring test procedures are defined, documented, and implemented for all DBs, backups, fail-over, and recovery. OTHER JOB DUTIES 1. Maintains and updates knowledge and skills required for success in the position by participating in professional development activities as needed or assigned. 2. Assists appropriate department staff during peak workloads and absences; provides backup assistance for other technical support staff for special projects when assigned. 3. Performs related duties as assigned. 4. Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work. CONDITIONS Experiences frequent interruptions; exposed to video display; may work in confined areas; may be required to work extended and/or irregular hours; required to travel to District sites; exposed to confidential information; required to bend, squat, stoop, kneel, crouch, walk, twist, climb, and/or be mobile, and move/lift heavy objects up to 60 pounds. Minimum Qualifications Education and Experience Associate's degree in computer science, information systems, technology engineering, or related field or compatible vocational-technical training; Bachelor's degree, preferred; five years of experience with database administration, implementation, migration, and upgrades; experience with relational databases, working in Windows environments, and writing SQL queries; or any combination of experience and training which provides the applicant with the knowledge skills and ability required to perform the work. Licenses/Special Requirements Valid Washington driver's license with access to personal transportation. SQL Server Database certification, preferred. Microsoft Certified Database Administrator (MCDBA), preferred. Proof of training and/or certification, required, if applicable. Fingerprints and successful WSP and FBI background clearance/sexual misconduct clearance. Knowledge of and expertise with Structured Query Language (SQL) objects, stored procedures, views and functions. Knowledge of SQL language, SQL server integration services (SSIS), SQL server reporting services (SSRS), transact SQL (T-SQL) queries. Knowledge of SQL server locking, indexing, and error handling. Knowledge of principles, practices, and techniques of system analysis, programming languages, and activities. Knowledge of business practices in multiple departments. Skill in oral and written communication. Skill in presentation and interpersonal communication. Skill in Microsoft SQL server technologies. Skill in solid SQL scripting. Skill in Windows/SQL server DB upgrades. Skill in SQL server database performance tuning and security. Skill in attention to detail. Skill in analytical thinking and problem solving. Skill in SQL server backup and recovery planning, administration, and implementation. Ability to effectively coach and mentor peers. Ability to take the initiative to learn and research new concepts, ideas and technologies to automate or enhance existing systems. Ability to organize, prioritize, execute tasks and meet deadlines with effective follow through. Ability to work independently, exercise good judgment and make decisions. Ability to take ownership or problems and/or issues and follow through with resolution. Ability to obtain, exchange, and clarify information and communicate technical information to technical and non-technical personnel. Ability to analyze complex problems. Ability to learn new languages as required. Ability to maintain confidentiality. Ability to participate effectively as a team member. Ability to facilitate meetings and follow up with resulting action items. Ability to demonstrate reasonable, reliable, and regular attendance. Ability to multi-task. Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural, diverse socio-economic setting. This job description is not an employment agreement or contract. Tacoma School District administration has the exclusive right to alter this job description at any time without notice. The statements contained herein reflect general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Tacoma Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator: Lisa Nolan, 253-571-1252, lnolan@tacoma.k12.wa.us; Title IX Coordinator: Eric Hogan, 253-571-1191, ehogan1@tacoma.k12.wa.us; and 504 Coordinator: Elementary, Tracye Ferguson, afergus@tacoma.k12.wa.us, 253-571-1096; Secondary, Jon Bell, jbell2@tacoma.k12.wa.us, 253-571-1225. Address: P.O. Box 1357, Tacoma, WA 98401-1357. HRInfo@tacoma.k12.wa.us, (253) 571-1250
Mar 17, 2020
Tacoma Public Schools Expected Start Date: April 2020 FTE: 1.0 Hours per day: 8 Salary Level: PT-8, $37.63 - $47.36, Salary placement dependent on LIKE experience Union/Days per year: Professional Technical, 260 work days, 12 month Benefits: This job has the full range of benefits offered by Tacoma Public Schools. Summary: This position ensures availability and performance of the databases (DBs) that support various business applications throughout the District; maintains project schedules and tasks related to DB maintenance functions; monitors structured query language (SQL) server jobs and their performance; conceptualizes, documents, and communicates solutions to meet department goals and District objectives. Responsibilities: 1. Monitors and maintains DBs and middleware for efficiency, performance, backups, and standby data replication for applicable technologies; proactively watches the DB systems to ensure minimum downtime; performs DB performance evaluations; makes recommendations to improve performance. 2. Collaborates with other information technology (IT) staff related to application performance, tuning designs, metadata definitions, and infrastructure recommendations; works closely with key stakeholders supporting District initiatives and projects. 3. Manages, monitors, allocates physical DB storage for DB systems; watches DB redundancy modes, log file sizes, clustering, mirroring, and overall DB size to minimize disk space usage; performs capacity planning and monitoring of individual DB growth; assists users to determine database requirements. 4. Plans, coordinates, and performs environment cloning/copying of production environments to test and development environments for data migration between systems. 5. Performs DB queries and analysis; carries out report development utilizing SQL server; performs architecture, installation, upgrades, patching, and documentation of DBs and application technology stacks. 6. Recommends DB architectures for both transactional and analytical systems; implements technologies such as DB job automation and scheduling. 7. Maintains project schedules and tasks related to DB maintenance functions; coordinates scheduling and implementation with the corresponding stakeholders; provides event monitoring for up/down DBs status and other reported errors; reports any issues and outages to the applicable administrator or designee. 8. Administers change control process for production moves. 9. Evaluates and makes recommendation on new tools, products, and features related to the DB environment; develops plans for District DB capacity growth; works with data stewards to determine enterprise strategic DB needs. 10. Provides training and education to key stakeholders; provides technical support to developers on use of specific DB platforms and the design, programming, and development of applications that will interface with DB platforms; assists stakeholders with application compatibility and interoperability testing. 11. Performs patch testing and installation to SQL server DBs; coordinates all SQL server DB upgrades; reports functionality with deliverables; provides reports to District stakeholders on progress of tasks assigned; ensures critical items are escalated, as appropriate. 12. Provides estimates of required time and resources for completion of assigned projects or tasks to appropriate District staff and/or administrators, and stakeholders; provides project status reports; records actual time used. 13. Develop and maintain technical documentation including policies, procedures, and standards to support system operations; including, but not limited to, ensuring test procedures are defined, documented, and implemented for all DBs, backups, fail-over, and recovery. OTHER JOB DUTIES 1. Maintains and updates knowledge and skills required for success in the position by participating in professional development activities as needed or assigned. 2. Assists appropriate department staff during peak workloads and absences; provides backup assistance for other technical support staff for special projects when assigned. 3. Performs related duties as assigned. 4. Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work. CONDITIONS Experiences frequent interruptions; exposed to video display; may work in confined areas; may be required to work extended and/or irregular hours; required to travel to District sites; exposed to confidential information; required to bend, squat, stoop, kneel, crouch, walk, twist, climb, and/or be mobile, and move/lift heavy objects up to 60 pounds. Minimum Qualifications Education and Experience Associate's degree in computer science, information systems, technology engineering, or related field or compatible vocational-technical training; Bachelor's degree, preferred; five years of experience with database administration, implementation, migration, and upgrades; experience with relational databases, working in Windows environments, and writing SQL queries; or any combination of experience and training which provides the applicant with the knowledge skills and ability required to perform the work. Licenses/Special Requirements Valid Washington driver's license with access to personal transportation. SQL Server Database certification, preferred. Microsoft Certified Database Administrator (MCDBA), preferred. Proof of training and/or certification, required, if applicable. Fingerprints and successful WSP and FBI background clearance/sexual misconduct clearance. Knowledge of and expertise with Structured Query Language (SQL) objects, stored procedures, views and functions. Knowledge of SQL language, SQL server integration services (SSIS), SQL server reporting services (SSRS), transact SQL (T-SQL) queries. Knowledge of SQL server locking, indexing, and error handling. Knowledge of principles, practices, and techniques of system analysis, programming languages, and activities. Knowledge of business practices in multiple departments. Skill in oral and written communication. Skill in presentation and interpersonal communication. Skill in Microsoft SQL server technologies. Skill in solid SQL scripting. Skill in Windows/SQL server DB upgrades. Skill in SQL server database performance tuning and security. Skill in attention to detail. Skill in analytical thinking and problem solving. Skill in SQL server backup and recovery planning, administration, and implementation. Ability to effectively coach and mentor peers. Ability to take the initiative to learn and research new concepts, ideas and technologies to automate or enhance existing systems. Ability to organize, prioritize, execute tasks and meet deadlines with effective follow through. Ability to work independently, exercise good judgment and make decisions. Ability to take ownership or problems and/or issues and follow through with resolution. Ability to obtain, exchange, and clarify information and communicate technical information to technical and non-technical personnel. Ability to analyze complex problems. Ability to learn new languages as required. Ability to maintain confidentiality. Ability to participate effectively as a team member. Ability to facilitate meetings and follow up with resulting action items. Ability to demonstrate reasonable, reliable, and regular attendance. Ability to multi-task. Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural, diverse socio-economic setting. This job description is not an employment agreement or contract. Tacoma School District administration has the exclusive right to alter this job description at any time without notice. The statements contained herein reflect general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Tacoma Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator: Lisa Nolan, 253-571-1252, lnolan@tacoma.k12.wa.us; Title IX Coordinator: Eric Hogan, 253-571-1191, ehogan1@tacoma.k12.wa.us; and 504 Coordinator: Elementary, Tracye Ferguson, afergus@tacoma.k12.wa.us, 253-571-1096; Secondary, Jon Bell, jbell2@tacoma.k12.wa.us, 253-571-1225. Address: P.O. Box 1357, Tacoma, WA 98401-1357. HRInfo@tacoma.k12.wa.us, (253) 571-1250
Position Information The County of Sonoma seeks a District Attorney ITTechnician to join our team! Do you thrive in a fast-paced environment, and have: Substantial experience setting up new computers and hardware (printers, scanners, phones) Significant experience providing first-level troubleshooting for system and software issues, including documenting, tracking, and escalating issues for resolution The ability to research technology products A strong attention to detail while juggling multiple priorities An active focus on customer service If yes, apply to become our next District Attorney IT Technician and begin a career in public service! Working at the County of Sonoma District Attorney's Office offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to a competitive total compensation package* including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant County paid premium contribution to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Retirement fully integrated with Social Security Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range As a District Attorney IT Technician you provide technical support duties involving the management, operation, installation, setup, maintenance, and ordering of hardware and software systems including printers, scanners, phones, cell phones, and fax machines. Additionally, this position will assist with managing the department's website content, tracking department technology to ensure proper billing, and: Provide technical assistance, troubleshooting, and problem-resolution activities for software programs including communicating issues with vendors, the county information system department, the courts, and law enforcement agencies Assist with data and system projects, including the District Attorney'scase management system, PROSECUTOR byKarpel Help with creation of system training documentation, training videos, and conduct trainings Create data queries andrunreports for management team to meet grant program data reporting requirements Movestaff computers and other hardware, including providing basic-level ergonomic workstation setup * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIUMOU) . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list.Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Technician II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: The equivalent to completion of nine semester or twelve quarter units in information systems, computer science or a closely related field AND Two years of full-time experience performing computer systems support, at least one year of which included configuring, installing, monitoring and maintaining systems components in a multi-platform information systems environment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: customer support techniques; basic network principles; commonly used software applications; system performance monitoring; troubleshooting; technical documentation methods and procedures; IT systems components and architecture; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; and server maintenance techniques. Ability to: communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; identify and resolve issues and problems; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot basic problems; maintain database operations; create reports and manipulate data in response to customer requirements; and carry out server maintenance functions. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Jobwith the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questionswill be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst:MN HR Technician:RR
Mar 17, 2020
Full Time
Position Information The County of Sonoma seeks a District Attorney ITTechnician to join our team! Do you thrive in a fast-paced environment, and have: Substantial experience setting up new computers and hardware (printers, scanners, phones) Significant experience providing first-level troubleshooting for system and software issues, including documenting, tracking, and escalating issues for resolution The ability to research technology products A strong attention to detail while juggling multiple priorities An active focus on customer service If yes, apply to become our next District Attorney IT Technician and begin a career in public service! Working at the County of Sonoma District Attorney's Office offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to a competitive total compensation package* including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year Significant County paid premium contribution to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Retirement fully integrated with Social Security Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range As a District Attorney IT Technician you provide technical support duties involving the management, operation, installation, setup, maintenance, and ordering of hardware and software systems including printers, scanners, phones, cell phones, and fax machines. Additionally, this position will assist with managing the department's website content, tracking department technology to ensure proper billing, and: Provide technical assistance, troubleshooting, and problem-resolution activities for software programs including communicating issues with vendors, the county information system department, the courts, and law enforcement agencies Assist with data and system projects, including the District Attorney'scase management system, PROSECUTOR byKarpel Help with creation of system training documentation, training videos, and conduct trainings Create data queries andrunreports for management team to meet grant program data reporting requirements Movestaff computers and other hardware, including providing basic-level ergonomic workstation setup * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIUMOU) . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list.Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Technician II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: The equivalent to completion of nine semester or twelve quarter units in information systems, computer science or a closely related field AND Two years of full-time experience performing computer systems support, at least one year of which included configuring, installing, monitoring and maintaining systems components in a multi-platform information systems environment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: customer support techniques; basic network principles; commonly used software applications; system performance monitoring; troubleshooting; technical documentation methods and procedures; IT systems components and architecture; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; and server maintenance techniques. Ability to: communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; identify and resolve issues and problems; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot basic problems; maintain database operations; create reports and manipulate data in response to customer requirements; and carry out server maintenance functions. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Jobwith the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questionswill be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst:MN HR Technician:RR
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER: R2482C-R FILING START DATE: April 19, 2019 at 8:00 A.M. (PST) -This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity DEFINITION: Performs sub-professional duties in information systems technology while enrolled as a junior in an accredited four-year college studying Computer Sciences, Information Technology, or a related field. CLASSIFICATION STANDARDS: Positions allocable to this class work on a part-time hourly basis in the Information Technology operation of a department, perform IT-related duties 100% of the time, and work under direct supervision of IT professional personnel. Student Professional Worker, Information Technology, is distinguished from Student Worker, Information Technology by the incumbent's advanced educational training and knowledge. Incumbents assist information technology professional and technical staff in the day-to-day operations within an information systems environment. They are expected to exercise progressively developing skills and knowledge in the Information Technology area in which they are assigned, while enhancing with practical experience their academic preparation for working on a full-time or professional basis in Information Technology. Incumbents must be able to transport, lift, move, and install computer hardware and software on a routine basis. Essential Job Functions Performs a wide-range of technical support duties including configuration of computers, printers, and installation of equipment and applications software, simple maintenance and repair of computers and printers, and identification and resolution of computer hardware and software problems. Assists in preparing test data and test plans, system and program documentation, and in preparing and debugging detailed coding instructions. Assists in monitoring, evaluating, and debugging network systems and coordinates with ITS regarding possible changes to improve operations and efficiency. Assists in providing end user hardware and software support in a help desk environment. Assists in the development of macros, web pages, and simple modifications to existing software applications. Assists in writing computer programs and provides documentation to streamline information processing and program data analysis. Assists IT staff in the development and dissemination of newsletters, graphics, charts, forms, or handouts during training sessions. Assists in ad hoc report development. May create, modify, or maintain simple applications/databases for data, such as training information, budget or departmental data, etc. May provide basic training to department staff on technical topics, software products, and use of utilities. May participate in preparing detailed coding instructions using COBOL or other higher-level computer programming languages. Requirements MINIMUM REQUIREMENTS: Current enrollment in an accredited four (4) -year college with specialization in Computer Science, Information Technology, or a related field and successful completion of 60 semester units or 90 quarter units. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when need to carry out job-related essential functions PHYSICAL CLASS: 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION : In order to qualify, applicants MUST provide the following three (3) documents: Proof of Current Enrollment. Acceptable proof includes Current Class Schedule or Registration Card confirming applicant has registered for the coming semester/quarter, or official transcripts. Unofficial document will be accepted, but it must clearly show class enrolled, class term, name of school and student's name. Weekly class schedule, payment statement or bill receipt, and acceptance letter will NOT be accepted. Proof of Academic Specialty regarding declared major (e.g., Computer Science, Information Technology, or a related field). Acceptable proof includes official transcripts which reflect declared major or an official letter (with school seal and signature) stating declared major. Unofficial transcripts or school acceptance letter will NOT be accepted. Proof of College Units Earned or Academic Status (e.g., freshman, sophomore, junior or senior). Acceptable proof includes official transcripts or an official letter (with school seal and signature) stating the units earned towards academic status. Unofficial transcripts or acceptance letter will NOT be accepted. Applicants must attach the above required document(s) at the time of filing ( preferred ) or email document(s) to dhrsw@hr.lacounty.gov within 15 calendar days of application submission, if you are unable to attach document(s) at time of filing. Please include your full name and exam title or exam number. IF HIRED, CANDIDATES MUST CONTINUE TO BE ENROLLED AND ATTEND SCHOOL TO MAINTAIN STATUS IN THE POSITION. Additional Information EXAMINATION CONTENT: This examination will consist of a multiple choice test weighted 100% covering Navigation, Service Orientation, Tactful Problem Solving , Data Entry Speed, Data Entry Accuracy, Professional Potential, Achievement Orientation and Computer Technical Support (Backup and Recovery, Device Support Software, Hardware Components, Hardware Troubleshooting, New Hardware Installation, Peripheral Troubleshooting, Security and Biometrics). TRANSFER OF SCORES: Applicants who have taken identical multiple choice tests for other exams within the last 12 months will have their test responses for the identical test part(s) automatically transferred to this examination. IMPORTANT NOTE: Applicants must complete all test parts in order to have their examination scored. Test invitation letters and other correspondence will be sent electronically to the email address provided on the application. Notice of Non-Acceptance and Final Result Letters will be sent via United Stated Postal Service (USPS) mail. Multiple choice test scores cannot be given over the telephone. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 CANDIDATES MUST MEET THE MINIMUM REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE MULTIPLE CHOICE TEST IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those earning a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of 12 months following the date of promulgation. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout Los Angeles County as they occur. AVAILABLE SHIFT: Day APPLICATION AND FILING INFORMATION: Application must be filed online only. Applications submitted by U.S. mail, fax or in person will not be accepted. Apply Online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this web site. https://www.governmentjobs.com/careers/lacounty All information submitted is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely.The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For the education, please include the names and addresses of school attended, titles of courses completed, dates completed, and number of credits and/or certificates earned. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. We must receive your application by 5:00 p.m. PST, on the last day of filing. NOTE : Applicants must either upload required documents as attachments at the time of filing, or email to dhrsw@hr.lacounty.gov within fifteen (15) days of application submission. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries through Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Sophie Zhang Department Contact Phone: (213) 738-2084 Department Contact Email: szhang@hr.lacounty.gov Closing Date/Time:
Mar 17, 2020
Temporary
EXAM NUMBER: R2482C-R FILING START DATE: April 19, 2019 at 8:00 A.M. (PST) -This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity DEFINITION: Performs sub-professional duties in information systems technology while enrolled as a junior in an accredited four-year college studying Computer Sciences, Information Technology, or a related field. CLASSIFICATION STANDARDS: Positions allocable to this class work on a part-time hourly basis in the Information Technology operation of a department, perform IT-related duties 100% of the time, and work under direct supervision of IT professional personnel. Student Professional Worker, Information Technology, is distinguished from Student Worker, Information Technology by the incumbent's advanced educational training and knowledge. Incumbents assist information technology professional and technical staff in the day-to-day operations within an information systems environment. They are expected to exercise progressively developing skills and knowledge in the Information Technology area in which they are assigned, while enhancing with practical experience their academic preparation for working on a full-time or professional basis in Information Technology. Incumbents must be able to transport, lift, move, and install computer hardware and software on a routine basis. Essential Job Functions Performs a wide-range of technical support duties including configuration of computers, printers, and installation of equipment and applications software, simple maintenance and repair of computers and printers, and identification and resolution of computer hardware and software problems. Assists in preparing test data and test plans, system and program documentation, and in preparing and debugging detailed coding instructions. Assists in monitoring, evaluating, and debugging network systems and coordinates with ITS regarding possible changes to improve operations and efficiency. Assists in providing end user hardware and software support in a help desk environment. Assists in the development of macros, web pages, and simple modifications to existing software applications. Assists in writing computer programs and provides documentation to streamline information processing and program data analysis. Assists IT staff in the development and dissemination of newsletters, graphics, charts, forms, or handouts during training sessions. Assists in ad hoc report development. May create, modify, or maintain simple applications/databases for data, such as training information, budget or departmental data, etc. May provide basic training to department staff on technical topics, software products, and use of utilities. May participate in preparing detailed coding instructions using COBOL or other higher-level computer programming languages. Requirements MINIMUM REQUIREMENTS: Current enrollment in an accredited four (4) -year college with specialization in Computer Science, Information Technology, or a related field and successful completion of 60 semester units or 90 quarter units. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when need to carry out job-related essential functions PHYSICAL CLASS: 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION : In order to qualify, applicants MUST provide the following three (3) documents: Proof of Current Enrollment. Acceptable proof includes Current Class Schedule or Registration Card confirming applicant has registered for the coming semester/quarter, or official transcripts. Unofficial document will be accepted, but it must clearly show class enrolled, class term, name of school and student's name. Weekly class schedule, payment statement or bill receipt, and acceptance letter will NOT be accepted. Proof of Academic Specialty regarding declared major (e.g., Computer Science, Information Technology, or a related field). Acceptable proof includes official transcripts which reflect declared major or an official letter (with school seal and signature) stating declared major. Unofficial transcripts or school acceptance letter will NOT be accepted. Proof of College Units Earned or Academic Status (e.g., freshman, sophomore, junior or senior). Acceptable proof includes official transcripts or an official letter (with school seal and signature) stating the units earned towards academic status. Unofficial transcripts or acceptance letter will NOT be accepted. Applicants must attach the above required document(s) at the time of filing ( preferred ) or email document(s) to dhrsw@hr.lacounty.gov within 15 calendar days of application submission, if you are unable to attach document(s) at time of filing. Please include your full name and exam title or exam number. IF HIRED, CANDIDATES MUST CONTINUE TO BE ENROLLED AND ATTEND SCHOOL TO MAINTAIN STATUS IN THE POSITION. Additional Information EXAMINATION CONTENT: This examination will consist of a multiple choice test weighted 100% covering Navigation, Service Orientation, Tactful Problem Solving , Data Entry Speed, Data Entry Accuracy, Professional Potential, Achievement Orientation and Computer Technical Support (Backup and Recovery, Device Support Software, Hardware Components, Hardware Troubleshooting, New Hardware Installation, Peripheral Troubleshooting, Security and Biometrics). TRANSFER OF SCORES: Applicants who have taken identical multiple choice tests for other exams within the last 12 months will have their test responses for the identical test part(s) automatically transferred to this examination. IMPORTANT NOTE: Applicants must complete all test parts in order to have their examination scored. Test invitation letters and other correspondence will be sent electronically to the email address provided on the application. Notice of Non-Acceptance and Final Result Letters will be sent via United Stated Postal Service (USPS) mail. Multiple choice test scores cannot be given over the telephone. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 CANDIDATES MUST MEET THE MINIMUM REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE MULTIPLE CHOICE TEST IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those earning a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of 12 months following the date of promulgation. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout Los Angeles County as they occur. AVAILABLE SHIFT: Day APPLICATION AND FILING INFORMATION: Application must be filed online only. Applications submitted by U.S. mail, fax or in person will not be accepted. Apply Online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this web site. https://www.governmentjobs.com/careers/lacounty All information submitted is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely.The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For the education, please include the names and addresses of school attended, titles of courses completed, dates completed, and number of credits and/or certificates earned. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. We must receive your application by 5:00 p.m. PST, on the last day of filing. NOTE : Applicants must either upload required documents as attachments at the time of filing, or email to dhrsw@hr.lacounty.gov within fifteen (15) days of application submission. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries through Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Sophie Zhang Department Contact Phone: (213) 738-2084 Department Contact Email: szhang@hr.lacounty.gov Closing Date/Time:
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/18/20, 5/18/20, 8/17/20, 11/16/20, 2/15/21 (final cut-off) Information Technology Applications Analyst III l eads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including analysis of complex business processes and requirements, the design and development of applications, and/or database design; while working with a significant amount of independent authority and judgment. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Industry standard hardware and software systems A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards, analysis processes and standards, case analysis and process modeling Ability to: Effectively build and lead a team through all phases of complex information technology projects involving multiple cross functional staff in order to achieve departmental and/or county goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications: A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years of full-time, paid technical and/or professional experience in one or more of the following fields of application development, business systems analysis, programming, and/or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time experience in application development, business systems analysis, programming, and/or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/15/2021 5:00 PM Pacific
Mar 17, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/18/20, 5/18/20, 8/17/20, 11/16/20, 2/15/21 (final cut-off) Information Technology Applications Analyst III l eads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including analysis of complex business processes and requirements, the design and development of applications, and/or database design; while working with a significant amount of independent authority and judgment. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Industry standard hardware and software systems A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards, analysis processes and standards, case analysis and process modeling Ability to: Effectively build and lead a team through all phases of complex information technology projects involving multiple cross functional staff in order to achieve departmental and/or county goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications: A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years of full-time, paid technical and/or professional experience in one or more of the following fields of application development, business systems analysis, programming, and/or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time experience in application development, business systems analysis, programming, and/or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/15/2021 5:00 PM Pacific
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/19, 2/25/20, 5/25/20, 8/24/20, 11/23/20, 2/22/21 Level 1 - $5,832.48-$7,445.50/month Level 2 - $6,479.75-$8,268.48/month Information Technology Applications Analyst I/II performs professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Mar 17, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/19, 2/25/20, 5/25/20, 8/24/20, 11/23/20, 2/22/21 Level 1 - $5,832.48-$7,445.50/month Level 2 - $6,479.75-$8,268.48/month Information Technology Applications Analyst I/II performs professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class.AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminalhistory information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/26/2021 5:00 PM Pacific
Mar 17, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class.AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminalhistory information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/26/2021 5:00 PM Pacific
Sacramento County, CA
Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/19, 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Mar 17, 2020
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/27/19, 2/28/20, 5/29/20, 8/28/20, 11/27/20, 2/26/21 Level 1 - $5832.48 - $7445.50/month Level 2 - $6479.75 - $8268.48/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
