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  • Public Information Manager – Environmental Services Department

    San Jose, California United States CITY OF SAN JOSE Full Time $156,849.42 - $191,978.02 Annually Dec 16, 2025
    City of San Jose Employer:

    CITY OF SAN JOSE

    SanJoseCA.gov is the City of San José’s public website, offering information for our community 24/7. The City of San José is a large organization offering a wide variety of services and programs, and the website is intended to make it easier to find information about these services online.The purpose of the City website is to provide information of the City's choosing to the public in order to conduct the City’s business and promote the City's goals as guided by the City Council. The City’s website and the selection of sites to which any of them may be linked are not intended to serve as a forum for free discussion. Ample facilities for free expression are available both on the Internet and in the physical world. Instead, the City’s website is intended to serve the City’s need to make useful and practical information available to residents, businesses, and visitors which facilitates provision of a City service or furthers another specifically articulated purpose of the City.You can search our website by City services, department directory, or by topic. If you are looking for information on City policies and ordinances, try searching the City Council meetings, agendas and minutes database, the City Policy Manual or the Municipal Code. The Mayor’s Office, the City Council, Boards and Commissions, and most City departments and offices are represented on SanJoseCA.gov. You can also find certain City departments and programs via separate websites for Mineta San José International Airport, Police Department, Public Library and Happy Hollow Park & Zoo.You can find more information about City programs, services, and events through CivicCenterTV (Cable Channel 26), by subscribing to City News and Information, and by following us on Facebook, Google+, and Twitter.    

    Apply Now View job Employer Profile

    Job Description

    Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

    The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

    About the Department

    The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose.

    Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility - offering hybrid work and alternative work schedules in select roles. Additionally, the City offers excellent health and pension benefits, as well as 15 paid holidays!

    To learn more about ESD, follow @sjenvironment on X (formerly Twitter), Facebook, Instagram, and San Jose Environmental Services on LinkedIn.

    Position Duties

    Public Information Manager - Environmental Services Department

    The Environmental Services Department (ESD) is seeking an experienced communicator with a diverse skillset to lead the Communications Division.

    The Environmental Services Department’s mission is to deliver world-class utility services and programs to improve health, environment, and economy. ESD manages garbage and recycling services; watershed protection and pollution prevention; municipal drinking water and recycled water; sustainability initiatives; and the operation and infrastructure improvements of the San José-Santa Clara Regional Wastewater Facility (RWF). It is one of the largest City departments with about 600 staff members, a $470M operating budget, and a $2B 30-year RWF Capital Improvement Program. ESD also partners with other City departments including Transportation and Public Works to provide sewer and storm services to residents and businesses.

    The Public Information Manager leads a team of 11 full time employees, to develop and implement a range of communication strategies and messages related to all the utility programs and services across the department including public awareness and behavior change outreach campaigns, regulatory compliance, rate noticing, and emergency/crisis communications. The Public Information Manager is responsible for internal and external communications.

    Typical duties include but are not limited to:
    • Align messaging with ESD’s program needs, develop and execute internal and external communication plans, including implementing communication/media strategies, marketing efforts, rate noticing, and educational resources;
    • Manage and develop communication strategies for department senior leadership and ensure the alignment of communication plans and messaging with ESD and City goals and objectives;
    • Build and manage strategic communication channels to reach diverse customer segments and stakeholders, including digital newsletters, social media, blogs, email, and direct mail;
    • Seek out new stakeholder partnerships and enhance existing ones on common ESD messages;
    • Enhance ESD’s brand as a regional, state, and national environmental leader;
    • Oversee the department’s website content and expand social media strategies and outreach;
    • Collaborate with department staff to ensure consistent and accurate messaging on all departmental communications;
    • Serve as the department’s primary spokesperson and media liaison, providing timely and accurate information on departmental programs and initiatives; prepare speaking points and coach senior staff in preparation for interviews;
    • Plan and implement communication campaigns to promote new programs and initiatives while ensuring compliance with federal, state, regional, and local mandates;
    • Develop print and electronic communications including annual reports and rate notices;
    • Develop and monitor division budget;
    • Coordinate with Mayor and Council staff on proclamations, commendations, and constituent inquiries;
    • Oversee Public Records Act (PRA) requests; and
    • Support Emergency preparedness/crisis communication: develop, disseminate messages during ESD programmatic emergencies; serve as the department’s public information representative in the City’s Emergency Operations Center in city-wide emergencies; continue to update ESD’s crisis communications plan; and provide communications guidance and training to department staff as needed.

    The ideal candidate has excellent verbal and written communication skills, strong interpersonal skills, and experience in community outreach and stakeholder engagement. The ideal candidate will have substantial experience developing and executing communication plans using a wide range of appropriate tactics including traditional and new media. Creativity, good judgment, initiative, and the ability to build strategic partnerships within the City and with other stakeholders, including media, are essential.

    Salary Information

    The annual salary range for this classification is:

    $156,849.42 - $191,978.02

    This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

    Minimum Qualifications

    Education: A bachelor’s degree from an accredited college or university in journalism, mass media communications, public relations, public information, advertising, or marketing or a closely related field.

    Experience: Six (6) years of increasingly responsible journalism, mass media communications, public relations, public information, advertising, or marketing experience or experience in a closely related field, including three (3) years of supervisory experience.

    Licensing Requirements: Valid California Driver’s License may be required.

    Form 700 requirement: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office.

    Other Qualifications

    The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

    Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

    Collaboration - Develops networks and builds alliances; engages in cross-functional activities.

    Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

    Decision Making - Identified and understand issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

    Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

    Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment; encourages and rewards risk-taking, allowing others to learn from mistakes; provides motivational support and direction.

    Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems; is proactive and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

    Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

    Project Management - Ensures support for projects and implements agency goals and strategic objectives.

    Selection Process:

    The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

    If you have questions about the duties of this position, the selection or hiring processes, please contact Ernesto Zamaguey at Ernesto.Zamaguey@sanjoseca.gov.

    Additional Information:

    Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

    You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

    Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

    This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

    Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

    AI and the Hiring Process

    We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.

    The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

    For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

    In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

    Closing Date/Time: 1/5/2026 11:59 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Government Public Affairs Jobs: A Comprehensive Guide

Top Government Public Affairs Jobs: A Comprehensive Guide
 

What is Public Affairs?

Public affairs refers to the relationship between an organization and its stakeholders, including government officials, policymakers, and the general public. Professionals in public affairs work to advance organizational goals and interests through strategic communications and relationship-building efforts.

Public affairs is a vital function within government and private organizations, ensuring their interests are represented in political and legislative decisions. In many cases, government public affairs jobs focus on navigating the relationship between organizations and government bodies, facilitating a better understanding between them.

 

Types of Public Affairs Jobs

The field of public affairs includes a variety of job titles, each with specific responsibilities. Some of the most common government public affairs jobs include:

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  • Government Affairs Specialist: This professional tracks legislation and influences policy decisions.
  • Public Policy Analyst: This role involves researching and providing policy recommendations to support organizational interests.
  • Public Affairs Manager: Manages communications between the organization and key stakeholders, often focusing on media relations and crisis communications.
  • Legislative Affairs Specialist: Monitors legislation and ensures that the organization complies and responds to changing laws.
 

Public Affairs Job Roles

Senior Director of Public Affairs

The senior director of public affairs position carries significant responsibility. This professional oversees the organization’s public affairs strategy, manages government relationships, and handles media interactions, including issuing news releases. They also ensure that communications with domestic audiences are clear and align with the organization’s goals.

Vice President of Public Affairs

A vice president of public affairs plays a strategic role within an organization, typically focusing on high-level public affairs campaigns. They often manage multiple departments and coordinate with government bodies to influence policy in the organization’s favor.

Government Affairs Specialist

A government affairs specialist tracks legislative changes and analyzes their potential impact on the organization. This role often involves collaborating with domestic audiences and stakeholders, including Washington, DC officials, and other political hubs.

Public Policy Analyst

Public policy analysts conduct research to assess policy initiatives, offering recommendations to help the organization navigate the complexities of government regulations. Many qualified candidates for this role have experience in both public and private sector work, where policy analysis is critical to decision-making.

 

Top Government Agencies for Public Affairs Jobs

Several government agencies are known for offering jobs in government public affairs. These agencies provide opportunities to work at the intersection of policy, communication, and government relations:

  • National Science Foundation: Offers public affairs positions related to science policy and public communication.
  • Department of Defense: Public affairs positions in this department often focus on defense policies and interactions with military branches, such as the Air Force.
  • Department of Health and Human Services: Public affairs roles here focus on health policy and community engagement, working to communicate key public health initiatives.
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Key Responsibilities and Skills

Public affairs professionals manage various tasks, from media relations to policy development, and must possess excellent communication skills to build stakeholder relationships.

Media Relations and Crisis Communications

Professionals in public affairs often manage the organization’s response to media inquiries and issue news releases when necessary. This is particularly important for managing crisis communications.

Public Policy Development and Analysis

Developing and analyzing public policy is a core responsibility for public affairs professionals. Those in government public affairs jobs conduct extensive research to provide strategic advice to their organizations.

Community Outreach and Engagement

Many public affairs professionals work with community stakeholders, ensuring the organization maintains a positive relationship with the public. This may also include outreach to non-profits like the humane society, which often collaborate with public agencies on key initiatives.

 

Education and Work Experience Requirements

category053-image-003-careers-in-government

Qualified candidates typically need a bachelor’s degree in public affairs, political science, or a related field to be considered for most government public affairs jobs. Experience working in government or with community outreach is also valued.

Organizations often look for candidates with experience performing strategic planning and leadership roles for higher-level positions such as vice president or senior director. Experience in cities like Washington DC, San Francisco, or Oklahoma City can also be advantageous, as these locations are key hubs for public affairs work.

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Public Affairs Job Salaries and Benefits

Salaries for government public affairs jobs vary depending on the job title and location. For example, wages in San Francisco or Washington, DC, may be higher due to the cost of living. Average salaries for public affairs professionals typically range between $60,000 and $120,000, with additional benefits such as health insurance, retirement plans, and paid time off.

Career Advancement Opportunities

Public affairs offers numerous opportunities for career advancement. Many professionals start in entry-level roles and work in senior positions like vice president or executive director. Specialization in legislative affairs or public policy can further enhance career prospects.

 

Finding and Applying for Public Affairs Jobs

For those seeking a career in public affairs, there are several avenues to explore:

  • USAJobs: This is the primary portal for finding government public affairs jobs within federal agencies.
  • LinkedIn: Networking and job listings on LinkedIn can help you connect with professionals in the field and discover job opportunities.
  • Public Affairs Council: This professional organization provides public affairs professionals access to job listings, career resources, and networking opportunities.
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Resume and Cover Letter Tips

When applying for public affairs jobs, it’s important to customize your resume and cover letter for each position. Highlight relevant experience in public affairs, government relations, and community engagement. Be sure to include any experience in public policy analysis or media relations.

Interview Preparation and Assessment

In interviews for public affairs roles, employers often ask about your experience in policy analysis, media relations, and government outreach. Be prepared to discuss your skills in managing communications with domestic audiences, issuing news releases, and working with government agencies.

Career Advancement and Professional Development

Many professionals in public affairs find opportunities for leadership roles, such as vice president or senior director. Additionally, public affairs offers opportunities for specialization in policy areas, allowing professionals to focus on topics of personal interest.

Army Training and Public Affairs

Public affairs professionals within government agencies, including those in defense roles, may benefit from army training or experience in military branches such as the Air Force. Understanding military operations can be critical in developing effective public affairs strategies in defense-related positions.

 

Conclusion

Public affairs is a growing field that offers many career advancement and specialization opportunities. Whether you’re interested in working for a federal agency, a private company, or a non-profit like the humane society, there are numerous pathways to success.

With the right combination of education, experience, and networking, qualified candidates can find fulfilling careers in government public affairs jobs, helping to shape policy, build relationships, and ensure that their organizations are well-represented in the public arena.

Future Outlook for Public Affairs Jobs

The demand for public affairs professionals continues to grow, particularly in key cities like Washington DC and San Francisco. There are significant opportunities for advancement in this field, particularly for those with a strong background in media relations, policy analysis, and community engagement.

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