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  • Public Safety Dispatcher (Entry)

    Fairfield, California United States Solano County, CA Full Time $31.48 - $38.27 Hourly Jun 24, 2025
    Solano County Employer:

    Solano County, CA

    Solano County – Employer of Choice Commitment to Service:  Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved Providing law enforcement services in the unincorporated area of the county Protecting the community from public health threats such as communicable diseases Coordinating countywide responses to domestic violence and terrorism or other emergencies Managing the criminal justice process after arrest (jail, prosecution, probation) Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, Administering and enforcing Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning Our employees: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day-to-day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. Culture of Learning and Development: Solano County is committed to investing “In and For the Future” by providing training resources to encourage employee professional development and growth within our organization.   While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities Solano County Video, click HERE. Our Community: Solano County is the ideal place to live, learn, work and play… The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years—the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn – Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.   Like us on Facebook!  https://www.facebook.com/SolanoCountyJobs/   https://www.youtube.com/watch?v=j-Barw751Zw        

    Apply Now View job Employer Profile

    Job Description

    To Protect and Serve the Community!

    The Sheriff’s Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service.

    The values of the Sheriff’s Office are to bring:

    Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability.
    Trust:     Confidence in the character and ability to meet expectations.

    Courage: To persevere with mental and moral strength in the face of difficulty.
    Innovation:     Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes.
    Teamwork:     Unified collaboration to accomplish common goals without regard to personal agendas.
    Service:     Providing professional assistance in support of the community's best interests and well-being.
    Respect:     To value and embrace individuality with special regard to differences.

    Click here to learn more about the Sheriff's Office

    THE POSITION

    Solano County invites you to apply for a challenging, fast paced, rewarding career as a Public Safety Dispatcher (Entry). In this position you learn to receive, evaluate and relay requests for law enforcement, emergency and other services to the appropriate personnel. This position is characterized by the responsibility to perform a range of entry level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, learns to relay information to appropriate unit or agency, and provides assistance to callers as needed; learns to log call information into computer; learns to monitor activity of all public safety units to determine status of incident and location of units and learns to provide pre-arrival medical instructions.

    The current recruitment is to fill full-time regular positions. The eligible list established from this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur or the need arises.

    Essential Duties

    Duties may include but are not limited to the following:

    Learns to receive requests and dispatch for law enforcement, fire service and other services; evaluates requests for validity, priority and type of response required; dispatch appropriate individual/agency to respond to request; relay information and/or instruction to personnel in the field; coordinate some non-emergency activities, process inter-agency email messages, and dispense keys for control lockbox and maintain key log.

    Learns to retrieve/update criminal information and motor vehicle/license records using national and state criminal information computer systems (C.L.E.T.S); enters, removes, confirms, modifies, and/or updates entries and data as needed; enters and runs inquiries on data such as vehicle registrations, driver’s license records, criminal histories, warrants, lost/stolen property, or missing/wanted persons; receives be-on-lookout (BOL) notices and broadcasts/distributes as appropriate; sends or responds to confirmations on warrants, stolen vehicles, stolen tags, stolen vehicle parts, and stolen guns; types C.L.E.T.S. entries and processes C.L.E.T.S. transactions; verifies C.L.E.T.S. entries; ensures integrity/security of data and adherence to system requirements.

    Learns to monitor and/or operate communication equipment, multiphone lines, multiple computer and emergency medical communications, which may include telephone equipment, radiocommunication equipment, audio recorded, text telephone relay, (TTY/TDD), printers, computer aided dispatching (CAD) system, paging systems, alarm panels, card reader/door lock system, general office equipment and other equipment/systems.

    Learns to dispatch appropriate agency personnel to incident locations; determines nature of emergency, number of units needed, and nearest available units; maintains communications with all parties involved and coordinates and monitors situation requiring mutual aid with other jurisdiction/agencies.

    Learns to provide pre-arrival instructions to citizens who report medical emergencies using established protocols.

    Learns to respond to requests for information involving license plates, driver’s license records, criminal history records, warrants, missing/wanted persons, location of individuals, stolen property, telephone numbers, or other information; obtains/provides background information as requested.

    Click her for the Public Safety Dispatcher (Entry) Job Description

    Position Requirements

    Experience: No experience is required.

    Education/Training: High school diploma, GED or equivalent.

    Certificate: A net keyboard typing speed of 40 words per minute (WPM) is required.

    DOCUMENT SUBMITTAL REQUIREMENTS

    Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (For candidates without a certification a typing test will be provided).

    Applicants that have participated in prior Solano County skills testing must contact recruitment@solanocounty.gov by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application.

    How to Submit Your Documents

    In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.gov. Be sure to include the recruitment title (Public Safety Dispatcher (Entry)) and the recruitment number (25-462020-01) in your email or fax.

    Supplemental Information

    SELECTION PROCESS
    07/18/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review.

    Applications will be reviewed as needed thereafter.

    Application status notices will sent via email and posted to applicant's online application account at https://www.governmentjobs.com/careers/solanocounty. Applicants are encouraged to periodically check their SPAM/Junk Mail folder for the notification or Sign In to their online application account and check their notifications.

    Applicants moving forward in the selection process will be invited to self-schedule for a mandatory information session and written examination. Candidates who fail to self-schedule for the mandatory information session and written examination will not move forward in the selection process.

    Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

    A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

    All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

    RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

    HOW TO APPLY
    Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application’s employment history. When completing employment details and/or responding to supplemental questions, do not write “see resume,” as resumes will not be reviewed and this will be considered an incomplete application.

    Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment .

    Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA

    Please note that all dates/times listed in the job announcement are Pacific Time.

    SPECIAL REQUIREMENTS

    Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test.

    VETERANS PREFERENCE POINTS
    To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.

    Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.

    We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave

    To learn more, view our benefits summary .

    Closing Date/Time: Continuous

    Special Instructions

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Find Top Public Safety Jobs: Career Opportunities and Resources

Find Top Public Safety Jobs: Career Opportunities and Resources

Public safety careers play a vital role in maintaining the security and well-being of communities. Whether you’re interested in law enforcement, firefighting, or emergency medical services (EMS), numerous public safety jobs are available nationwide. In this guide, we will explore various roles, required education, training, and the resources available to help you secure a career in the public safety field.

 

 

Types of Public Safety Jobs

  • Police Officer: Police officers are responsible for maintaining law and order. Public safety jobs for police officers are available in many cities, such as Kansas City, Las Vegas, and San Francisco.
  • Fire Department: Fire department jobs include firefighter, fire inspector, and fire chief. These positions ensure the safety of individuals and property during fire emergencies.
  • EMS: Emergency medical services (EMS) positions, including paramedics and EMTs, provide critical care in emergencies. EMS roles are crucial in stabilizing patients before they reach a hospital.
  • Law Enforcement: This broader category includes police officers, detectives, sheriffs, and state troopers. These professionals ensure public safety through crime prevention and investigation.
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  • Public Safety Administration: For those interested in leadership, roles like public safety directors or emergency management directors are available, focusing on disaster preparedness and response coordination.
 

Public Safety Job Locations

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  • California: Cities like San Francisco, Los Angeles, and Long Beach offer numerous public safety job openings, including positions in the police and fire departments.
  • Missouri: Public safety jobs are plentiful in Missouri, with law enforcement positions at various levels available in cities like Kansas City and Columbia.
  • Texas: With growing cities like Houston, Austin, and Dallas, Texas has ample opportunities for law enforcement, fire department, and EMS jobs.
  • Illinois: Cities like Chicago and Springfield have positions available for police officers and emergency management professionals.
  • Washington: Seattle, Tacoma, and other major cities in Washington offer various opportunities for those looking to join the public safety workforce.
  • Nevada: Public safety roles are in high demand in cities like Las Vegas, particularly in law enforcement and emergency services.
 

Education and Training for Public Safety Jobs

To start a career in public safety, it’s essential to understand the educational and training requirements. Depending on the role, these requirements can vary:

  • Law Enforcement Education: Most police officers attend a police academy, which provides them with the physical training and criminal justice education required to serve their community.
  • EMS Certification: Becoming a certified EMT or paramedic often requires passing state exams and obtaining certification, which can be acquired through accredited training programs.
  • Firefighter Training: Firefighters undergo rigorous training, including fire prevention, hazardous materials handling, and medical response training.
  • Public Safety Degrees: Some public safety professionals pursue a Bachelor’s degree in public safety administration or related fields, helping them qualify for administrative roles.
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  • Continuing Education: Many public safety jobs, especially leadership roles, require ongoing education and certifications to stay current with new technologies and procedures.

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Career Development and Advancement

Once you’ve secured a position, there are numerous ways to grow within the public safety field:

  • Promotions: Many police and firefighters start in entry-level positions but can advance through the ranks with additional training and experience.
  • Specialized Roles: Specialized training programs can open doors to new career paths, such as becoming a SWAT team member or arson investigator.
  • Leadership Programs: Leadership development courses are available for public safety professionals aiming to take on managerial or director-level roles.
 

Salary and Benefits for Public Safety Jobs

Public safety professionals often receive competitive salaries, along with a range of benefits:

  • Police Officer Salaries: Police officers’ salaries vary by location but typically include health insurance, retirement benefits, and overtime pay.
  • Firefighters: Firefighters enjoy similar benefits and may receive additional compensation for working on holidays or in dangerous conditions.
  • EMS Workers: Paramedics and EMTs can also expect benefits such as paid time off, health insurance, and the opportunity for advancement with experience.
 

Applying for Public Safety Jobs

The application process for public safety roles is often detailed and requires the candidate to pass several tests:

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  • Physical Fitness Test: Most public safety roles, especially in law enforcement and firefighting, require passing a physical fitness test that measures agility, strength, and stamina.
  • Written Exams: Written exams test the candidate’s knowledge of law, safety procedures, and critical thinking.
  • Background Checks: Law enforcement and other public safety positions often require an extensive background check, including a review of criminal history, drug tests, and credit reports.
  • Psychological Evaluations: Candidates for police officer roles may also undergo psychological evaluations to ensure they are mentally prepared for the job’s challenges.
 

Top Public Safety Job Search Resources

Finding public safety jobs can be made easier with the right resources:

  • Government Websites: Many cities, including San Francisco and Kansas City, post public safety job openings on official government websites.
  • Job Search Platforms: Use online search engines to find specific public safety jobs by location, such as California, Texas, and Missouri.
  • Networking: Networking with current professionals in the public safety field can open doors to hidden job opportunities and provide valuable career advice.
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  • University Job Boards: Many colleges and universities offer job placement services and internships that can lead to full-time public safety careers.
 

Conclusion

Public safety jobs offer fulfilling career opportunities, whether you’re interested in law enforcement, firefighting, or EMS. With roles available across the country in cities like Las Vegas, Kansas City, and San Francisco, public safety careers are accessible to qualified candidates. By acquiring the necessary education and training and utilizing the available resources, you can find a rewarding career in public safety.

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