City of Gilroy 7301 Hanna Street, Gilroy, CA, USA
Nov 18, 2021Full Time
THE IDEAL CANDIDATE WILL Enthusiastically and independently execute all assigned duties and tasks with the goal of providing awesome customer service to our diverse community. Be compassionate and helpful when interacting with community members seeking assistance. Be responsive to community needs and follow-up with residents and business owners in a timely manner. Be calm and controlled when dealing with stressful situations. Be tenacious in resolving graffiti abatement issues within the community. Show empathy and support during difficult situations with animals/pets. Possess a strong understanding and respect for a structured chain-of-command. Be technologically savvy with the ability to work with various electronic devices, office equipment, and software programs. Have a professional appearance, and demeanor, and project confidence when interacting with the public. Maintain a positive “can do” attitude and provide support and assistance to Patrol teams as requested. Be a positive representative and role model in the Gilroy community. Quickly learn and apply the policies, procedures, and regulations pertaining to the work of a Community Services Officer. Possess prior public safety and/or public service experience with substantial interaction and problem resolution with members of the community. Demonstrate a strong commitment to being an excellent Community Services Officer and become a future Police Officer should aspirations to do so arise.