Milwaukee County Transit System
1942 North 17th Street, Milwaukee, WI, USA
Jul 14, 2024
Full Time
JOB SUMMARY:
The Chief Operations Officer serves as a member of the Executive Team and provides support and coordination across the Transportation and Maintenance departments. The direct reports of this position include the Director of Transportation and the Director of Maintenance. The Chief Operations Officer provides strategic direction for these areas and ensures proper management staff and methods are in place to ensure company success. This position is expected to identify and implement new approaches, optimize organizational effectiveness, and improve performance, safety, and teamwork continuously and consistently with the organization’s mission, vision, and values. The Chief Operations Officer reports to the Vice President/Deputy Director.
ESSENTIAL FUNCTIONS:
Exercises broad management skills to ensure Company policy is complied with including proper interpretation of the Labor Agreements.
Provides guidance and direction to department directors with respect to attainment of corporate objectives and promotes coordination among all departments with respect to cross-jurisdictional matters.
Establishes performance objectives for operational departments.
Communicates corporate strategic alignment to operations personnel.
Assists in creation, oversight, and monitoring of department budgets.
Improves and changes organization from reactive to proactive culture.
Develops, implements, and adjusts resources, training, data collection systems and procedures that support process improvement.
Communicates operational efforts, processes and goals to leadership and elected officials.
Acts as a member of the executive team to motivate employees across the organization to actively engage in work, develop potential and create a positive work environment.
Works with all levels of organization to achieve corporate goals.
Performs other duties as required.