Lake County, IL Zion, IL 60099, USA
Feb 04, 2018Full Time
Location: 1819 27th Street Zion, IL Hours: Monday (10:30 am - 7:00 pm) Tuesday and Thursday (8:30 am - 5:00 pm) Wednesday (12:00 pm - 8:00 pm) Friday (1:00 pm - 5:00 pm) Saturday (8:00 am - 12:00 pm) *Note- 2nd and 4th Saturdays are scheduled at 1/2 days. The 1st, 3rd, and 5th Fridays are full days with no corresponding Saturdays.* Summary Is responsible for providing evaluation and treatment service, consultation and referrals to Primary Care Services clinic patients. Essential Functions Performs initial evaluations and assessments of Primary Care Services patients. Provides direct services to patients including individual and group treatment. Conducts crisis intervention, evaluation, and referral for Primary Care Services patients. Focuses on patient empowerment in providing treatment, seeking to assist patients to build strengths to meet their treatment needs. Facilitates with patients and collaborates with the treatment team to develop, review and update treatment goals and referrals both internally and externally. Organizes and participates in treatment-related clinical conferences and staffing on assigned patients. Provides education and direction to patients, family members and/or significant others. Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards. May assist in the orientation and training of new outpatient mental health services program staff. Responds to inquiries, gives appropriate information and referrals, and documents, if necessary. Takes a personal stake in the success of the outpatient mental health services program. Involved in quality improvement activities on an ongoing basis (such as implementing processes as a result of performance measurement reviews, participation in councils and teams, and making suggestions to improve a process). Undertakes joint ownership of processes. Provides atmosphere of customer service in assuring that patients are treated in a friendly and respectful manner. Displays positive attitudes and behaviors in the accomplishment of job duties. Acquires and utilizes knowledge of LCHDCHC database and word processing software and other equipment commensurate with position. Participates in staff meetings, in-service trainings, and seminars to facilitate professional growth and maintain licensure if required. Meets minimum productivity expectations. Maintains awareness of and professional involvement/collaboration with community resources. Develops and maintains a basic knowledge of services available at the Lake County Health Department and Community Health Center (LCHD/CHC). Develops and maintains a basic awareness of the Chronic Care Model Processes in order to reduce health disparities within our communities. Develops and maintains a working knowledge of individual Emergency Preparedness roles. Demonstrates adherence to National Patient Safety Goals. Participates in quality improvement activities to assess, monitor and improve program services. Participates in mandatory in-services and drills, attends staff meetings and other training, including appropriate age specific educational trainings offered on a regular basis for professional development. Reports all unusual occurrences that may involve the safety and well being of the clients, patients and/or co-workers, directly to the supervisor and/or Safety Officer. Assists and encourages clients/patients in identifying self-management goals. Performs duties in a prioritized, organized and orderly manner to maximize clinic efficiency and productivity. Maintains orderliness and cleanliness of clinic and work area.