Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Digital Content Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Marketing and Enrollment Management Appointment Type This is a Temporary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $5,517- $5,840 Per Month ($66,204 - $70,080 Annually) Salary is commensurate with experience. Position Summary Under direction from the Director of Brand and Marketing, and in close collaboration with the Lead Digital Communications Specialist, the Digital Content Specialist helps promote the University’s work through the institution's digital presence. The Digital Content Specialist will collaborate with our marketing and creative teams to optimize our website content and implement effective SEO techniques to improve our online visibility and user experience. They will be responsible for maintaining the integrity and accuracy of our website content, analyzing website traffic through Google Analytics 4 (GA4), and ensuring that our website ranks favorably in search engine results. You will partner closely with the marketing team and will influence the success of campaigns and programs based on data. You will have experience not only building out reports and dashboards, but also experience providing recommendations and actionable insights to the team. You will be highly motivated, a self-starter, and have experience working cross-functionally to get the data you need to be successful. The Specialist also ensures content is in compliance with SFSU’s web policies, accessibility, and other standards with an emphasis on the university’s content management system, branding, and enrollment marketing goals. Works collaboratively with college web producers, other departments across campus, and partners with IT web staff to administer web content policy. To be effective in this role, they must have a strong eye for effective website design and a strong ear for well written, SEO-driven content. The Specialist has a strong desire to continuously improve on what they’ve crafted and is always looking for new opportunities and ways to repurpose, reuse, and recycle content. Position Information Website analysis Create and improve systems to organize, analyze, and share data and online content. Evaluate existing systems and identify ways to improve efficiencies or provide a better user experience for website visitors. Perform data analysis and create reports and presentations highlighting key metrics that summarize initiatives and guide future strategic planning. Work in collaboration with web developers, designers, and content strategists to formulate objectives and technical processes for web systems. Provide tech support and troubleshooting assistance as needed. Using GA4 to extract and analyze data generated by online user activity. Report findings with data visualizations that are easy to understand. Communicating insights and providing solutions that have demonstrable results. Working with web development and marketing teams to implement solutions. Understanding the behavior and expectations of online visitors. Determine most important KPIs to track. Staying up to date with the latest trends in online marketing and design Web Content Development, Editing, and Maintenance Perform regular website audits to identify technical issues, recommend improvements, and ensure optimal performance following ATI accessibility guidelines. Edit and proofread website content to ensure accuracy, clarity, and consistency that aligns with institutional goals, objectives, and branding. Assists with website development projects to support the University’s marketing and communication initiatives, in collaboration with the strategic marketing communication and college communication teams. Responds to all requests in a timely fashion, offering solutions that effectively address our users' needs. Marketing Analytics and Reporting Be the “analytics expert” for the marketing team, providing intelligent data, insights, and metrics to improve performance (this includes building out reports to compare and tell a story around our website metrics, social media, and digital campaigns metrics). Build dashboards and reports for the marketing team and enable the team to use the reports on their own. Work closely with marketing leaders to forecast marketing activities. Analyze marketing performance and report out on trends that will increase pipeline and marketing campaigns. - Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Ability to identify, develop, and coordinate plans for use of site resources (e.g., staffing budget, and materials) and to define site procedures for ongoing administration and maintenance. Ability to maintain materials, inventory, and technical references and administer facility and system security practices. Knowledge of system utilities, features, installation and maintenance procedures and general operation. Basic knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Knowledge of local area network system configuration, protocols, and/or transmission media. Ability to analyze and troubleshoot system connection and interface malfunctions. General knowledge of operating systems and hardware for problem identification and analysis. Knowledge of copyright laws and industry standards. Demonstrated ability to assist others in completing work assignments including the ability to provide basic work direction and training. Preferred Qualifications Two years’ experience in CMS/Drupal and User Experience (UX) and User Interface (UI). Working knowledge of marketing and research techniques and methods. Worked closely with marketing teams and have provided recommendations in the past that have contributed to growth in marketing and pipeline. Ability to apply market research to identify communication needs and target audiences. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Excellent attention to detail and a keen eye for design aesthetics. Strong written and verbal communication skills. Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. Problem-solving mindset and willingness to stay updated with industry trends and best practices. Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences and to exhibit an adequate level of respect to fellow employees and the University community at large. Working in higher education experience a plus. Experience with digital asset management and/or project management systems. Familiar with basic design, photo, video, and web best practices Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 21, 2023
Full Time
Description: Working Title Digital Content Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Marketing and Enrollment Management Appointment Type This is a Temporary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $5,517- $5,840 Per Month ($66,204 - $70,080 Annually) Salary is commensurate with experience. Position Summary Under direction from the Director of Brand and Marketing, and in close collaboration with the Lead Digital Communications Specialist, the Digital Content Specialist helps promote the University’s work through the institution's digital presence. The Digital Content Specialist will collaborate with our marketing and creative teams to optimize our website content and implement effective SEO techniques to improve our online visibility and user experience. They will be responsible for maintaining the integrity and accuracy of our website content, analyzing website traffic through Google Analytics 4 (GA4), and ensuring that our website ranks favorably in search engine results. You will partner closely with the marketing team and will influence the success of campaigns and programs based on data. You will have experience not only building out reports and dashboards, but also experience providing recommendations and actionable insights to the team. You will be highly motivated, a self-starter, and have experience working cross-functionally to get the data you need to be successful. The Specialist also ensures content is in compliance with SFSU’s web policies, accessibility, and other standards with an emphasis on the university’s content management system, branding, and enrollment marketing goals. Works collaboratively with college web producers, other departments across campus, and partners with IT web staff to administer web content policy. To be effective in this role, they must have a strong eye for effective website design and a strong ear for well written, SEO-driven content. The Specialist has a strong desire to continuously improve on what they’ve crafted and is always looking for new opportunities and ways to repurpose, reuse, and recycle content. Position Information Website analysis Create and improve systems to organize, analyze, and share data and online content. Evaluate existing systems and identify ways to improve efficiencies or provide a better user experience for website visitors. Perform data analysis and create reports and presentations highlighting key metrics that summarize initiatives and guide future strategic planning. Work in collaboration with web developers, designers, and content strategists to formulate objectives and technical processes for web systems. Provide tech support and troubleshooting assistance as needed. Using GA4 to extract and analyze data generated by online user activity. Report findings with data visualizations that are easy to understand. Communicating insights and providing solutions that have demonstrable results. Working with web development and marketing teams to implement solutions. Understanding the behavior and expectations of online visitors. Determine most important KPIs to track. Staying up to date with the latest trends in online marketing and design Web Content Development, Editing, and Maintenance Perform regular website audits to identify technical issues, recommend improvements, and ensure optimal performance following ATI accessibility guidelines. Edit and proofread website content to ensure accuracy, clarity, and consistency that aligns with institutional goals, objectives, and branding. Assists with website development projects to support the University’s marketing and communication initiatives, in collaboration with the strategic marketing communication and college communication teams. Responds to all requests in a timely fashion, offering solutions that effectively address our users' needs. Marketing Analytics and Reporting Be the “analytics expert” for the marketing team, providing intelligent data, insights, and metrics to improve performance (this includes building out reports to compare and tell a story around our website metrics, social media, and digital campaigns metrics). Build dashboards and reports for the marketing team and enable the team to use the reports on their own. Work closely with marketing leaders to forecast marketing activities. Analyze marketing performance and report out on trends that will increase pipeline and marketing campaigns. - Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Ability to identify, develop, and coordinate plans for use of site resources (e.g., staffing budget, and materials) and to define site procedures for ongoing administration and maintenance. Ability to maintain materials, inventory, and technical references and administer facility and system security practices. Knowledge of system utilities, features, installation and maintenance procedures and general operation. Basic knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Knowledge of local area network system configuration, protocols, and/or transmission media. Ability to analyze and troubleshoot system connection and interface malfunctions. General knowledge of operating systems and hardware for problem identification and analysis. Knowledge of copyright laws and industry standards. Demonstrated ability to assist others in completing work assignments including the ability to provide basic work direction and training. Preferred Qualifications Two years’ experience in CMS/Drupal and User Experience (UX) and User Interface (UI). Working knowledge of marketing and research techniques and methods. Worked closely with marketing teams and have provided recommendations in the past that have contributed to growth in marketing and pipeline. Ability to apply market research to identify communication needs and target audiences. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Excellent attention to detail and a keen eye for design aesthetics. Strong written and verbal communication skills. Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. Problem-solving mindset and willingness to stay updated with industry trends and best practices. Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences and to exhibit an adequate level of respect to fellow employees and the University community at large. Working in higher education experience a plus. Experience with digital asset management and/or project management systems. Familiar with basic design, photo, video, and web best practices Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title SF State College Corps Program Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs (ORSP) Appointment Type Temporary. The position will end on or before August 31, 2024, permanent status cannot be earned in this position. This temporary appointment can be concluded prior to the stated temporary appointment end date normally with a two-week notice period. Continuation of this temporary appointment is contingent upon funding. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,921.00 - $5,467.00 Per Month ($59,052.00 - $65,604.00 Annually) Salary is commensurate with experience. Position Summary The College Corps Program Lead is responsible for the day-to-day-operations of the grant-funded #CaliforniansForAll College Corps program. The purpose of this initiative is to build the next generation of civic leaders by engaging college students in meaningful community service. Through College Corps, the Program Lead will advance three primary goals: engage college students in meaningful service opportunities that build leadership skills and civic responsibility; help students from diverse backgrounds graduate college on time and with less debt; support the work of community based organizations focused on key local priorities (K-12 education, food insecurity, and climate action). The Program Lead works closely with Primary Investigator, cross-functional teams, and grant funders to plan and develop scope, deliverables, required resources, work plans, budgets, reports, proposals, and timing for grant related activities including program strategy, project delegation, and program implementation. The Program Lead leads recruitment, training, supervision, support, and assessment efforts for all College Corps members and partner organizations daily. The Program Lead works directly with community partners organizations on engagement and implementation of the program and ensures grant goals and requirements are met regarding the student experience, campus participation, and collaboration across the university Position Information Program Management, Fiscal, Data Collection, Reporting Manage SF State College Corps program and project initiatives that adhere to organizational objectives. Responsible for the day-to-day operations of the SF State College Corps program. Manage and administer data collection, reports, and proposals for California Volunteers and AmeriCorps through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Implement program data tracking and assessment tools, including reviewing requirements and expectations from grant funders, contributing to development of campus tools, ensuring completion and submission of necessary data, preparation of reports. Responsible for collecting, tracking, and maintaining activities and related program data and contributing to complete required reporting. Maintain and manage budget as it relates to student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Collaboratively work and provide support to course instructor who teaches the associated A U 500 College Corps seminar academic course as aligned with program Lead and collaborate with other College Corps program staff member(s) to ensure planning, implementation, and programming are effectively executed to meet deadlines and achieve program goals. Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Manage, lead, review, and collaboratively implement curriculum and training for program participating Fellows and participating community organizations. Host Site Community Partner Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps Host Sites, includes marketing, applicant review and placement matching, and host site requirements. Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Responsible for the outreach promotion of College Corps and communication materials. Work includes both print, online, and presentations. Responsible for maintaining the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment Minimum Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Knowledge of and ability to apply fundamental concepts. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Working knowledge of budget policies and procedures. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to compile, write, and present reports related to program or administrative specialty. Ability to train others on new skills and procedures and provide lead work direction. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position Preferred Qualifications Attention to detail and ability to manage competing priorities and multi-task to execute and implement action plans to meet outcomes in a fast-paced environment. Have knowledge and experience working in various forms of experiential education and civic engagement with an emphasis on higher education, and a commitment to the common good and social justice. Sound grasp of academic internship pedagogy and experience in community engaged scholarship. An awareness of and commitment to the value and practice of assessment. Demonstrate commitment to the SF State and ICCE mission and core values. Have knowledge and ability to utilize digital media platforms and tools such as, Adobe Premier Pro, social media monitoring tools, graphics, and video production. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 16, 2023
Full Time
Description: Working Title SF State College Corps Program Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs (ORSP) Appointment Type Temporary. The position will end on or before August 31, 2024, permanent status cannot be earned in this position. This temporary appointment can be concluded prior to the stated temporary appointment end date normally with a two-week notice period. Continuation of this temporary appointment is contingent upon funding. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $4,921.00 - $5,467.00 Per Month ($59,052.00 - $65,604.00 Annually) Salary is commensurate with experience. Position Summary The College Corps Program Lead is responsible for the day-to-day-operations of the grant-funded #CaliforniansForAll College Corps program. The purpose of this initiative is to build the next generation of civic leaders by engaging college students in meaningful community service. Through College Corps, the Program Lead will advance three primary goals: engage college students in meaningful service opportunities that build leadership skills and civic responsibility; help students from diverse backgrounds graduate college on time and with less debt; support the work of community based organizations focused on key local priorities (K-12 education, food insecurity, and climate action). The Program Lead works closely with Primary Investigator, cross-functional teams, and grant funders to plan and develop scope, deliverables, required resources, work plans, budgets, reports, proposals, and timing for grant related activities including program strategy, project delegation, and program implementation. The Program Lead leads recruitment, training, supervision, support, and assessment efforts for all College Corps members and partner organizations daily. The Program Lead works directly with community partners organizations on engagement and implementation of the program and ensures grant goals and requirements are met regarding the student experience, campus participation, and collaboration across the university Position Information Program Management, Fiscal, Data Collection, Reporting Manage SF State College Corps program and project initiatives that adhere to organizational objectives. Responsible for the day-to-day operations of the SF State College Corps program. Manage and administer data collection, reports, and proposals for California Volunteers and AmeriCorps through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Implement program data tracking and assessment tools, including reviewing requirements and expectations from grant funders, contributing to development of campus tools, ensuring completion and submission of necessary data, preparation of reports. Responsible for collecting, tracking, and maintaining activities and related program data and contributing to complete required reporting. Maintain and manage budget as it relates to student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Collaboratively work and provide support to course instructor who teaches the associated A U 500 College Corps seminar academic course as aligned with program Lead and collaborate with other College Corps program staff member(s) to ensure planning, implementation, and programming are effectively executed to meet deadlines and achieve program goals. Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Manage, lead, review, and collaboratively implement curriculum and training for program participating Fellows and participating community organizations. Host Site Community Partner Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps Host Sites, includes marketing, applicant review and placement matching, and host site requirements. Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Responsible for the outreach promotion of College Corps and communication materials. Work includes both print, online, and presentations. Responsible for maintaining the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment Minimum Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Knowledge of and ability to apply fundamental concepts. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Working knowledge of budget policies and procedures. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to compile, write, and present reports related to program or administrative specialty. Ability to train others on new skills and procedures and provide lead work direction. A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position Preferred Qualifications Attention to detail and ability to manage competing priorities and multi-task to execute and implement action plans to meet outcomes in a fast-paced environment. Have knowledge and experience working in various forms of experiential education and civic engagement with an emphasis on higher education, and a commitment to the common good and social justice. Sound grasp of academic internship pedagogy and experience in community engaged scholarship. An awareness of and commitment to the value and practice of assessment. Demonstrate commitment to the SF State and ICCE mission and core values. Have knowledge and ability to utilize digital media platforms and tools such as, Adobe Premier Pro, social media monitoring tools, graphics, and video production. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Human and Animal Protections Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research & Sponsored Programs Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,170.00 - $6,667 Per Month ($50,040.00 - $80,004.00 Annually) Salary is commensurate with experience. Position Summary The Human and Animal Protections (HAP) Specialist in the Office of Research and Sponsored Programs (ORSP) oversees the work of the Institutional Review Board (IRB) and Institutional Animal Care and Use Committee (IACUC). The incumbent is responsible for the day-to-day operations of the Human & Animal Protections (HAP) unit in ORSP which includes performing a variety of administrative, technical and analytical duties to support the needs of the SFSU research community, while ensuring compliance with Federal, State, CSU and campus policies and procedures. Position Information Specific duties include, but not limited to: Review of protocols/ADES, communication with investigators and committee chairs and education and outreach to campus Review, analyze and evaluate protocols and Applications for Determination of Exemption (ADE) for completeness, clarity and accuracy; process administratively approval for certain IRB/IACUC submissions/inquiries; assign Exempt and Expedited protocols to the Chair for review and approval; track and communicate pre-review recommendations to PIs; and prepare/send final approval notices. Manage HAP email inboxes by triage of email traffic and escalating issues to IRB/IACUC chairs, ORSP Director and/or IO as necessary. Escalate issues to and coordinate meetings with IRB and IACUC Chairs. Hold HAP “office hours” and do outreach and classroom presentations for SFSU faculty and staff. Maintenance, development and improvement of HAP policies and operations Streamline existing/develop new HAP policies and procedures, including training guides for researchers and faculty advisors. Data entry and maintenance of internal electronic databases (e.g. IRBManager) and update and maintenance of information on HAP website. Coordinate with other units on campus (ie. Environmental Health & Safety, Risk Management) and consultants (Occupational Health) to develop procedures to ensure compliance with all local, state and federal regulations regarding the protection of human subjects and animals involved in research. Ensure compliance with local, state and federal regulations Ensure full compliance with all local, state and federal regulations regarding the protection of human subjects and animals involved in research and that the practices and procedures are consistent with SFSU’s Federal Wide Assurance (FWA) and Animal Welfare Assurance approved by OLAW Prepare draft reports to Federal agencies as required; maintain details records on all regulatory compliance related responsibilities; update regulatory information and registration for IRB and IACUC Provide lead work direction for HAP student assistants Recruit, train and provide lead work direction for HAP student assistants Meeting coordination Provide logistical support for IRB and IACUC committee meetings, including note taking, sending out meeting invites, reserving conference room, preparing agenda and other documents as needed. Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Bachelor's degree and/or equivalent training and work experience involving general office administrative practices. Demonstrated ability to communicate effectively verbally and in writing in order to explain business processes to students, faculty and administrative staff Ability to organize and plan work and projects including handling multiple priorities; Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. General knowledge of software packages (eg. MicroSoft Word, Excel, Outlook); ability to process a large number of time sensitive inquiries and projects. Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Experience working with faculty and/or in higher education Working knowledge of general policies, procedures and compliance requirements of human and animal protections. Experience writing policies and procedures. Demonstrated ability to communicate effectively verbally and in writing in order to explain business processes to students, faculty and administrative staff. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Completion of IRB and IACUC training preferred (ie. CITI, PRIMR, etc.) Experience using online protocol systems, such as IRBManager, a plus. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information *For full consideration, please submit cover letter and resume by September 29, 2023.* SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 16, 2023
Full Time
Description: Working Title Human and Animal Protections Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research & Sponsored Programs Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,170.00 - $6,667 Per Month ($50,040.00 - $80,004.00 Annually) Salary is commensurate with experience. Position Summary The Human and Animal Protections (HAP) Specialist in the Office of Research and Sponsored Programs (ORSP) oversees the work of the Institutional Review Board (IRB) and Institutional Animal Care and Use Committee (IACUC). The incumbent is responsible for the day-to-day operations of the Human & Animal Protections (HAP) unit in ORSP which includes performing a variety of administrative, technical and analytical duties to support the needs of the SFSU research community, while ensuring compliance with Federal, State, CSU and campus policies and procedures. Position Information Specific duties include, but not limited to: Review of protocols/ADES, communication with investigators and committee chairs and education and outreach to campus Review, analyze and evaluate protocols and Applications for Determination of Exemption (ADE) for completeness, clarity and accuracy; process administratively approval for certain IRB/IACUC submissions/inquiries; assign Exempt and Expedited protocols to the Chair for review and approval; track and communicate pre-review recommendations to PIs; and prepare/send final approval notices. Manage HAP email inboxes by triage of email traffic and escalating issues to IRB/IACUC chairs, ORSP Director and/or IO as necessary. Escalate issues to and coordinate meetings with IRB and IACUC Chairs. Hold HAP “office hours” and do outreach and classroom presentations for SFSU faculty and staff. Maintenance, development and improvement of HAP policies and operations Streamline existing/develop new HAP policies and procedures, including training guides for researchers and faculty advisors. Data entry and maintenance of internal electronic databases (e.g. IRBManager) and update and maintenance of information on HAP website. Coordinate with other units on campus (ie. Environmental Health & Safety, Risk Management) and consultants (Occupational Health) to develop procedures to ensure compliance with all local, state and federal regulations regarding the protection of human subjects and animals involved in research. Ensure compliance with local, state and federal regulations Ensure full compliance with all local, state and federal regulations regarding the protection of human subjects and animals involved in research and that the practices and procedures are consistent with SFSU’s Federal Wide Assurance (FWA) and Animal Welfare Assurance approved by OLAW Prepare draft reports to Federal agencies as required; maintain details records on all regulatory compliance related responsibilities; update regulatory information and registration for IRB and IACUC Provide lead work direction for HAP student assistants Recruit, train and provide lead work direction for HAP student assistants Meeting coordination Provide logistical support for IRB and IACUC committee meetings, including note taking, sending out meeting invites, reserving conference room, preparing agenda and other documents as needed. Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Bachelor's degree and/or equivalent training and work experience involving general office administrative practices. Demonstrated ability to communicate effectively verbally and in writing in order to explain business processes to students, faculty and administrative staff Ability to organize and plan work and projects including handling multiple priorities; Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. General knowledge of software packages (eg. MicroSoft Word, Excel, Outlook); ability to process a large number of time sensitive inquiries and projects. Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Experience working with faculty and/or in higher education Working knowledge of general policies, procedures and compliance requirements of human and animal protections. Experience writing policies and procedures. Demonstrated ability to communicate effectively verbally and in writing in order to explain business processes to students, faculty and administrative staff. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Completion of IRB and IACUC training preferred (ie. CITI, PRIMR, etc.) Experience using online protocol systems, such as IRBManager, a plus. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information *For full consideration, please submit cover letter and resume by September 29, 2023.* SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Operations Analyst/Receptionist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Human Resources Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $3,852.00 - $4,280.00 Per Month ($46,224.00 - $51,360.00 Annually) Salary is commensurate with experience. Position Summary The Human Resources Receptionist is the front-line customer service agent who plays a vital role in the execution of the Human Resources’ mission; to be a valued, strategic, and operational partner to our campus constituents. Reporting directly to the Associate Director of Operations and Compliance. This position is responsible for providing excellent, reliable customer service, partnering with designated subject matter experts within HR, and supporting the daily operations of the department. This position requires a customer-centric approach, excellent communication skill, and sound judgement when working with various levels of faculty, staff, students, and the public. Position Information Front Office Serve as the first point of contact in Human Resources for inquiries from students, staff, faculty and the public via in-person, phone, email, and HR ServiceNow. Greets and welcomes the campus community and guests professionally and ensures front desk coverage by staying visible and available in work area at all times during operational hours (Mon-Friday 8am-5pm). Provide information to general public and SF State employees regarding HR programs, policies and procedures. Logs, tracks and coordinates Verification of Employment with payroll. Respond to all inquiries, track and coordinate inquires to the appropriate unit. Report trends of customer service needs and assist in the development of strategies aimed at better serving clients. Record and document HRA processes. Maintain a clean, well-organized, and welcoming atmosphere for customers in the front reception area. Operations Maintains equipment and supply inventory. Maintains associated records related to department office furniture, desk phones (related landlines) and office supplies. Ensures reasonable maintenance, organization and cleanliness of the Human Resources department. Uses sound judgment in the utilization of the Kanban system of office supply replenishment. Submits electronic facilities requests and seeks appropriate assistance in resolving matters pertaining to the physical plant such as broken light fixtures, windows, doors and damaged flooring. Ergonomic Facilitation - directs supervisors to appropriate resources upon request, processes purchasing requests, approved by supervisors, emanating from ergonomic assessments. Maintains and updates internal reports, Supply Expense Report (ISER)/ Internal Travel Expense Report (ITER). Maintain, update and distribute the Department Organization Chart and the Telephone/E-mail Directory electronically. Maintains department records of payments. Administrative support Ensure the security of the main entrance, nearby file room, and HR conference rooms. Process incoming mail and faxes. Partner with the Associate Director of Operations and Compliance and HR staff to ensure effective communications regarding departmental operations and events. Maintain and update internal reports by proficiently using software such as Excel, People Soft and Outlook. Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Prior experience in Human Resources. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 16, 2023
Full Time
Description: Working Title Operations Analyst/Receptionist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Human Resources Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $3,852.00 - $4,280.00 Per Month ($46,224.00 - $51,360.00 Annually) Salary is commensurate with experience. Position Summary The Human Resources Receptionist is the front-line customer service agent who plays a vital role in the execution of the Human Resources’ mission; to be a valued, strategic, and operational partner to our campus constituents. Reporting directly to the Associate Director of Operations and Compliance. This position is responsible for providing excellent, reliable customer service, partnering with designated subject matter experts within HR, and supporting the daily operations of the department. This position requires a customer-centric approach, excellent communication skill, and sound judgement when working with various levels of faculty, staff, students, and the public. Position Information Front Office Serve as the first point of contact in Human Resources for inquiries from students, staff, faculty and the public via in-person, phone, email, and HR ServiceNow. Greets and welcomes the campus community and guests professionally and ensures front desk coverage by staying visible and available in work area at all times during operational hours (Mon-Friday 8am-5pm). Provide information to general public and SF State employees regarding HR programs, policies and procedures. Logs, tracks and coordinates Verification of Employment with payroll. Respond to all inquiries, track and coordinate inquires to the appropriate unit. Report trends of customer service needs and assist in the development of strategies aimed at better serving clients. Record and document HRA processes. Maintain a clean, well-organized, and welcoming atmosphere for customers in the front reception area. Operations Maintains equipment and supply inventory. Maintains associated records related to department office furniture, desk phones (related landlines) and office supplies. Ensures reasonable maintenance, organization and cleanliness of the Human Resources department. Uses sound judgment in the utilization of the Kanban system of office supply replenishment. Submits electronic facilities requests and seeks appropriate assistance in resolving matters pertaining to the physical plant such as broken light fixtures, windows, doors and damaged flooring. Ergonomic Facilitation - directs supervisors to appropriate resources upon request, processes purchasing requests, approved by supervisors, emanating from ergonomic assessments. Maintains and updates internal reports, Supply Expense Report (ISER)/ Internal Travel Expense Report (ITER). Maintain, update and distribute the Department Organization Chart and the Telephone/E-mail Directory electronically. Maintains department records of payments. Administrative support Ensure the security of the main entrance, nearby file room, and HR conference rooms. Process incoming mail and faxes. Partner with the Associate Director of Operations and Compliance and HR staff to ensure effective communications regarding departmental operations and events. Maintain and update internal reports by proficiently using software such as Excel, People Soft and Outlook. Other duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Prior experience in Human Resources. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Anticipated Vacancies for AY 23-24 Working Title Community Desk Residential Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday-Friday 9AM to 12 Noon and 1PM to 6PM; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $3,505.00 - $3,666.00 Per Month ($42,060.00 - $43,992.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Assistant Directors of Residential Education (First Year Experience or Continuing Students & Retention), and lead by the Area Coordinator, the Community Desk Residential Coordinator (CDRC) is a full-time, live-in position that oversees the Community Desk operations in a specific community. CDRCs assist in the overall design, implementation, and daily administration of the Residential Education program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. Lead and reporting to the Area Coordinator, the incumbent is responsible for the implementation of the community desk program at a community desk as well as the overall Residential Life and Housing programs. The incumbent supports the daily administration of the residential community (assignments, room inventory, Move-in/Move-Out processes, occupancy, etc.); assists in addressing student behavior concerns; assists in the development of the educational and social program offerings within the community; advises Hall Government and/or other residential student organizations; actively responds to crisis, student wellness, and emergency issues within the residential community; and serves on department committees. Position Information Community Desk Oversight Administrative Functions Coordinate residence hall community desk operations for 1- 3 assigned buildings. Recruit, hire, and train a team of student assistants. Create and manage the community desk schedule including trouble shooting open/missed shifts. Responsible for customer service and desk operations for the assigned buildings. Oversee and approve timesheet processing for student assistants to ensure information is accurate and submitted in a timely manner. Manage and oversee logging/accountability of mail and packages to meet all federal, state, University and department laws, policies, and guidelines. Maintain communication with team members through electronic communication, phone calls, and posted information. Process Management Assist in the opening and closing of the residence halls. Coordinate with team members to create resident check-in packets ahead of move-in, interim periods, and summer sessions. Work in cooperation with HDCS and residential life neighborhood team members on the prompt and correct processing of students who may be checking into or out of housing Manage student room/mail key processes including key audits and lock changes/requests. Maintain records of lock-out and key processing requests and prepare billings accordingly. Ensure that desk operations smoothly transition to and from the summer sessions. General Desk Related Functions Respond appropriately to hall emergencies and provide support and follow-up to staff as needed. Keep supervisor apprised with community, resident, and facility issues. Work in cooperation with neighbor teams to adequately resource the desk with supplies and equipment throughout the academic year. Develop a system for maintaining cleanliness and organized resources at ALL times at the community desk Supervision and Leadership Supervision Plan, direct, supervise and evaluate the Residential Life student team members according to the objectives established for the department. Assist with interpretation and implementation of Residential Life; Housing, Dining, & Conference Services; and University policies and procedures. Assist with recruitment, selection, placement, evaluation, and personnel administration for area Residential Life professional/full-time and student team members. Maintain consistent contact with Area Coordinators as it relates to student team member duties, behavior, etc. Leadership Develop and maintain relationships with campus units, liaisons and resources. Participate in centralized planning efforts for Residential Life and Student Life. Participate in departmental and cabinet-wide training and development activities. Serve on departmental and division-wide committees as assigned. Serve as an advisor for a residential student organization. Residential Life Administration Community Administration Schedule and establish office hours that support team coaching Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Community Development Consult with Area Coordinators regarding desk operations to ensure compliance with University policies and procedures. Maintain records and reports for all community desk related activities. Department Administration Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact. Attend department trainings, team development, evaluation, and professional recruitment activities Attend all major Housing and/or University events as assigned (Move-in/Closing, GatorFest, SAEM Town Hall Meetings, etc.) Student Behavior and Student Conduct Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Residential Education Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Campus Safety Ensure that safety and security procedures are established and maintained. Student Rights & Responsibilities Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response Adjudicate conduct violations specific to community desk operations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities : General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control. Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience : Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications Due to the responsibilities and nature of this position our preferred qualifications that will lead to the succeed in this role include: Master’s degree in College Student Personnel, Counseling, Higher Education or related field. At least one year of experience in working with college-aged students. At least one year of experience supervising desk operations or customer service initiatives. Experience with scheduling software and/or payroll software Demonstrated ability to perform administrative tasks. Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Required License/Certification Mental Health Certification | Incumbents should be certified or obtain certification within their first year in mental health support and services through: • Mental Health First Aid Organization • Another reputable organization approved by the department California Driver’s License | If incumbent is expected and approved to travel for business, a valid California driver’s license may be expected to be maintained. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Anticipated Vacancies for AY 23-24 Working Title Community Desk Residential Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday-Friday 9AM to 12 Noon and 1PM to 6PM; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $3,505.00 - $3,666.00 Per Month ($42,060.00 - $43,992.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Assistant Directors of Residential Education (First Year Experience or Continuing Students & Retention), and lead by the Area Coordinator, the Community Desk Residential Coordinator (CDRC) is a full-time, live-in position that oversees the Community Desk operations in a specific community. CDRCs assist in the overall design, implementation, and daily administration of the Residential Education program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. Lead and reporting to the Area Coordinator, the incumbent is responsible for the implementation of the community desk program at a community desk as well as the overall Residential Life and Housing programs. The incumbent supports the daily administration of the residential community (assignments, room inventory, Move-in/Move-Out processes, occupancy, etc.); assists in addressing student behavior concerns; assists in the development of the educational and social program offerings within the community; advises Hall Government and/or other residential student organizations; actively responds to crisis, student wellness, and emergency issues within the residential community; and serves on department committees. Position Information Community Desk Oversight Administrative Functions Coordinate residence hall community desk operations for 1- 3 assigned buildings. Recruit, hire, and train a team of student assistants. Create and manage the community desk schedule including trouble shooting open/missed shifts. Responsible for customer service and desk operations for the assigned buildings. Oversee and approve timesheet processing for student assistants to ensure information is accurate and submitted in a timely manner. Manage and oversee logging/accountability of mail and packages to meet all federal, state, University and department laws, policies, and guidelines. Maintain communication with team members through electronic communication, phone calls, and posted information. Process Management Assist in the opening and closing of the residence halls. Coordinate with team members to create resident check-in packets ahead of move-in, interim periods, and summer sessions. Work in cooperation with HDCS and residential life neighborhood team members on the prompt and correct processing of students who may be checking into or out of housing Manage student room/mail key processes including key audits and lock changes/requests. Maintain records of lock-out and key processing requests and prepare billings accordingly. Ensure that desk operations smoothly transition to and from the summer sessions. General Desk Related Functions Respond appropriately to hall emergencies and provide support and follow-up to staff as needed. Keep supervisor apprised with community, resident, and facility issues. Work in cooperation with neighbor teams to adequately resource the desk with supplies and equipment throughout the academic year. Develop a system for maintaining cleanliness and organized resources at ALL times at the community desk Supervision and Leadership Supervision Plan, direct, supervise and evaluate the Residential Life student team members according to the objectives established for the department. Assist with interpretation and implementation of Residential Life; Housing, Dining, & Conference Services; and University policies and procedures. Assist with recruitment, selection, placement, evaluation, and personnel administration for area Residential Life professional/full-time and student team members. Maintain consistent contact with Area Coordinators as it relates to student team member duties, behavior, etc. Leadership Develop and maintain relationships with campus units, liaisons and resources. Participate in centralized planning efforts for Residential Life and Student Life. Participate in departmental and cabinet-wide training and development activities. Serve on departmental and division-wide committees as assigned. Serve as an advisor for a residential student organization. Residential Life Administration Community Administration Schedule and establish office hours that support team coaching Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Community Development Consult with Area Coordinators regarding desk operations to ensure compliance with University policies and procedures. Maintain records and reports for all community desk related activities. Department Administration Communicate weekly with Residential Life professional staff via regular meetings, memoranda, email, and personal contact. Attend department trainings, team development, evaluation, and professional recruitment activities Attend all major Housing and/or University events as assigned (Move-in/Closing, GatorFest, SAEM Town Hall Meetings, etc.) Student Behavior and Student Conduct Afterhours Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Residential Education Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Campus Safety Ensure that safety and security procedures are established and maintained. Student Rights & Responsibilities Review reports (incident, morning, etc.) daily for clarity, policy interpretation, and response Adjudicate conduct violations specific to community desk operations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based behavioral review process. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Consult with Area Coordinator or department leadership regarding a typical student behavior, patterns of concern, lack of follow through, or regarding student medical, physical, and mental health issues. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities : General knowledge of the personal and social problems typically encountered by college students; working knowledge of group dynamics and needs; working knowledge of managerial techniques, personnel practices, and inventory control. Ability to establish and maintain cooperative working relationships with students and others; relate to the present-day population of college students; deal with the personal and social problems of students; keep records and accounts and make reports; select, train, lead, and evaluate student assistants and staff; analyze emergency situations accurately and take prompt action; prepare concise reports; develop, organize, and implement residence programs; read and write at a level appropriate to the duties of the position; and perform mathematical calculations where required. Experience : Equivalent to two years of experience coordinating or directing college-level group activities including one year directing a dormitory complex which has provided a wide exposure to student group problems and able to demonstrate possession of the knowledge and abilities listed above. One year of job-related non-paid experience may be substituted for the one year of general experience required. Preferred Qualifications Due to the responsibilities and nature of this position our preferred qualifications that will lead to the succeed in this role include: Master’s degree in College Student Personnel, Counseling, Higher Education or related field. At least one year of experience in working with college-aged students. At least one year of experience supervising desk operations or customer service initiatives. Experience with scheduling software and/or payroll software Demonstrated ability to perform administrative tasks. Demonstrated ability to develop and carry-out successful programming for a residential community, or equivalent. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Required License/Certification Mental Health Certification | Incumbents should be certified or obtain certification within their first year in mental health support and services through: • Mental Health First Aid Organization • Another reputable organization approved by the department California Driver’s License | If incumbent is expected and approved to travel for business, a valid California driver’s license may be expected to be maintained. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Lecturer Pool, International Relations The Department of International Relations at San Francisco State University invites applications for part-time lecturer pool (non-tenure track) in International Relations for Fall 2023 and Spring 2024. Candidates with demonstrated success in teaching a diverse student body through the use of innovative teaching pedagogies and materials are encouraged to apply. Candidates who already hold terminal degrees (such as a Ph.D.) in their fields are preferred, but applicants in the later stages of their programs will also be considered. The Department of International Relations at San Francisco State University was founded in 1936, the oldest independent IR Department in the United States. Focused on innovative theory, research and scholarship in international affairs, the department uses interdisciplinary approaches to global politics on issues such as climate change, human rights, international security, global migration, international political economy and sociopolitical change on a global scale. Our diverse body of students engage in challenging academics, work closely with professors, and serve in global internships. We encourage intellectual collaborations within the department, as well as across the field of international relations as an affiliate of the Association of Professional Schools in International Affairs (APSIA). Courses available for instruction may include IR 104 Introduction to International Relations, IR 312 International Political Economy, IR 310 US Foreign Policy, and elective courses on International security and international organizations among others. Our course catalog can be viewed here: International Relations (I R) Please note that most of our classes are expected to be held face-to-face on campus. The start and end dates of the semester can be found at the following link: https://webapps.sfsu.edu/public/webcal/acadcalendar The times and dates of teaching will be dependent on the needs of the department at the time of hire. Application Applicants are required to upload the following documents: A cover letter expressing interest in the classes you would like to teach and your availability. A current Curriculum Vitae (including details of current and previous teaching experience: date of teaching, institution, class-size) The names, addresses, phone-numbers and emails of two professional references who are in a position to comment on the applicant’s current or previous teaching experience. Upon receipt of these materials, some applicants may be asked for additional materials, such as sample syllabi and any past student or peer course evaluations. Applications will be accepted up until classes start or until the position is filled. San Francisco State University San Francisco State University is a member of the CSU system and serves a diverse student body of 30,000 undergraduate and graduate students. The University seeks to promote appreciation of scholarship, freedom and, human diversity through excellence in instruction and intellectual accomplishment. San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/and questions may be sent to hr@campus.edu . Due to CSU restrictions, immigration support cannot be extended to lecturer faculty or staff members. Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. Closing Date/Time: Open until filled
Sep 15, 2023
Part Time
Description: Lecturer Pool, International Relations The Department of International Relations at San Francisco State University invites applications for part-time lecturer pool (non-tenure track) in International Relations for Fall 2023 and Spring 2024. Candidates with demonstrated success in teaching a diverse student body through the use of innovative teaching pedagogies and materials are encouraged to apply. Candidates who already hold terminal degrees (such as a Ph.D.) in their fields are preferred, but applicants in the later stages of their programs will also be considered. The Department of International Relations at San Francisco State University was founded in 1936, the oldest independent IR Department in the United States. Focused on innovative theory, research and scholarship in international affairs, the department uses interdisciplinary approaches to global politics on issues such as climate change, human rights, international security, global migration, international political economy and sociopolitical change on a global scale. Our diverse body of students engage in challenging academics, work closely with professors, and serve in global internships. We encourage intellectual collaborations within the department, as well as across the field of international relations as an affiliate of the Association of Professional Schools in International Affairs (APSIA). Courses available for instruction may include IR 104 Introduction to International Relations, IR 312 International Political Economy, IR 310 US Foreign Policy, and elective courses on International security and international organizations among others. Our course catalog can be viewed here: International Relations (I R) Please note that most of our classes are expected to be held face-to-face on campus. The start and end dates of the semester can be found at the following link: https://webapps.sfsu.edu/public/webcal/acadcalendar The times and dates of teaching will be dependent on the needs of the department at the time of hire. Application Applicants are required to upload the following documents: A cover letter expressing interest in the classes you would like to teach and your availability. A current Curriculum Vitae (including details of current and previous teaching experience: date of teaching, institution, class-size) The names, addresses, phone-numbers and emails of two professional references who are in a position to comment on the applicant’s current or previous teaching experience. Upon receipt of these materials, some applicants may be asked for additional materials, such as sample syllabi and any past student or peer course evaluations. Applications will be accepted up until classes start or until the position is filled. San Francisco State University San Francisco State University is a member of the CSU system and serves a diverse student body of 30,000 undergraduate and graduate students. The University seeks to promote appreciation of scholarship, freedom and, human diversity through excellence in instruction and intellectual accomplishment. San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/and questions may be sent to hr@campus.edu . Due to CSU restrictions, immigration support cannot be extended to lecturer faculty or staff members. Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Advising Coordinator (Student Services Professional III) - SOAR Trio/Office of Research and Sponsored Programs SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu . San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department ORSP | SOAR SSS-HS TRIO Appointment Type Temporary. The position will end on or before June 30, 2024. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding Time Base Part-Time (.50) Work Schedule Days and times to be arranged at time of hire. Anticipated Hiring Range $2,440.00 - $2,584.00 Per Month @ Part-Time (.50) $4,879.00 - $5,167.00 Per Month @ Full-Time (1.0) Salary is commensurate with experience. Position Summary Student Outreach and Academic Retention Student Support Services in Health Sciences TRIO (SOAR) is an academic support program within the Student Resource Center (SRC) in the College of Health and Social Sciences (CHSS). SOAR holistically engages at-risk students participating in the program by supporting their path towards academic, career and personal success. The incumbent will work minimally with 120 and up to 165 low-income and/or first-generation college students or students with a self reported disability every academic year, herein referred to as “participants,” and will range from first time freshmen to seniors and transfer students in health science majors in CHSS. The position reports directly to the SOAR Program Director and functions under general supervision but with a high degree of autonomy utilizing incumbent’s knowledge of college, campus, and TRIO policies and procedures when making judgments to conduct academic advising, counseling, staff & intern training, program orientation, grant annual reporting and application assistance, coordination of one or several SOAR dedicated HSS 110 courses, and the design, coordination, and delivery of activities that promote a sense of belonging and assist with academic progress, academic performance, and ultimately facilitate graduation. Towards these goals, the incumbent will collaborate with and/or train SOAR and SRC professional, hourly, and intern staff to align and provide participants with intensive and comprehensive academic advising on general education requirements, major selection, university policies, progress towards degree, career objective, as well as personal counseling services. The incumbent will also assist the Director in developing, coordinating, and providing direct services or assist in tracking 3rd party service delivery of: academic tutoring; financial & economic literacy informational presentations; FAFSA information and application assistance; and graduate school information, application and financial aid resources. The incumbent will also provide data and guidance, as needed, for annual reporting and recurring grant applications and help with the coordination of one or several HSS 110 courses-this is a First Year Experience course in Critical Thinking exclusively for SOAR participants. Position Information Academic Advisement and Personal Counseling Provide GE, pre-major and major support, academic probation, career exploration, or other types of one on one or group holistic advising to SOAR TRIO participants interested in pursing a health science related major in CHSS. Provide personal counseling and/or coaching to participants. Create education plans with SOAR TRIO participants aimed to support them holistically while balancing the realities of major impaction. Coordinate appropriate support services for the most at-risk participants in danger of falling into probation or dropping out and sign-off as the Dean’s designee on academic probation forms (ASPs). Act as a resource in interpreting campus and CHSS policies to students, staff and faculty. Utilize technologically innovative methods of advising/counseling including the University’s use of EAB, CS, and other related platforms. Create and conduct workshops focusing on themes such as course planning, GE presentation, major/career exploration, impacted major requirements, etc. for program participants ranging in status from FTF to senior. Attend campus, college, departmental, and TRIO trainings and meetings as needed/assigned relating to policies, procedures and academic advising and/or counseling. Assist in developing and coordinating financial literacy interventions, FYE course LIFG content, & community building events Assist in developing financial literacy information and content; formats can include workshops, seminars, professional guests/lecturers. Coordinate and provide academic related feedback for the program’s FYE course; FYE course content tying in LIFG lived experiences. Coordinate community building events and practices designed to minimize student isolation and foster a sense of belonging. Coordinate and manage student success initiatives, participant recruitment, and grant application/annual reporting Collaborate with the Program Director regarding the administration, coordination and management of the program and all academically related policies and procedures including but not limited to: advising, tutorial, workshops, intern training, annual performance reporting, and grant application. Assist in identifying and recruiting the most at risk CHSS students each year; specifically those students that come from low-income backgrounds who are the first in their family to attend college who may also self disclose a learning difference. Generate and interpret program level data to provide reports to the Program Director in support of the Annual Performance Report and when the program grant comes up for renewal. Create education plans and sign-off as the Dean’s designee on academic probation forms (ASPs). Develop and coordinate appropriate workshops for SOAR TRIO first time freshmen, sophomores, juniors, and seniors interested in health science related majors. Take up the role of program liaison to CHSS SRC, CHSS departmental units, CHSS Dean & Associate Dean’s Offices, Undergraduate Advising Center, Registrar, Admissions/Evaluations Office, Bursars Office, Financial Aid Office, Enrollment Management, Metro Academy, Student Outreach Services, Undergraduate Studies, Graduate Studies, TASC Tutoring Center, EOPS/Student Support Services, Student Success Program, Counseling Psychological Services, HPW, and others. Coordinate and supervise Master’s level graduate counseling interns Collaborate with the SRC to recruit, hire, train and supervise Master’s level graduate counseling interns that assist SOAR participants. Other Duties as Assigned Minimum Qualifications KNOWLEDGE AND ABILITIES Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of SF state campus, specifically knowledge of College of Health and Social Sciences (HSS) and Student Outreach and Academic Recruitment Student Support Services-Health Sciences/TRIO (SOAR TRIO); general knowledge of individual counseling techniques; general knowledge of the organizational procedures and activities specific to SF State, CHSS, and SOAR TRIO. Working knowledge of University wide programs and units outside CHSS. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; establish and maintain cooperative working relationships with a variety of individuals. EXPERIENCE: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. EDUCATION: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in Counseling from a CACREP accredited degree program or in progress on completing a Master’s degree in Counseling from a CACREP accredited program with emphasis on student personnel services. Significant experience understanding, providing direct service, and working with SSS-HS TRIO populations (low-income, first generation, and/or disabled). Experience working with educationally disadvantaged students. Expertise with campus and college advising policies and procedures. Ability to develop, execute and train others on workshops, planning, and content delivery. Ability to work both independently with little supervision and in a collaborative group setting. Must be able to work and advocate equally effectively with students, staff and faculty. Must have experience coordinating and managing programs within an organizational unit as well as formal curriculum development. Experience advising with health and social science and impacted majors. Must be proficient in PC/MAC systems as well as MS Office programs such as Outlook, Word and Excel, TEAMS, Campus Solutions, EAB, other advising tools and scheduling platforms as well as social media. Environmental/Physical/Special Regular work hours, as per University practices, usually from 8AM -5PM with appropriate lunch and breaks as scheduled Monday through Friday. Some work after normal work hours (such as weekends) may be required. The work week will be adjusted accordingly and advanced notice, to the best of the college’s ability, will be given. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 15, 2023
Part Time
Description: Working Title Advising Coordinator (Student Services Professional III) - SOAR Trio/Office of Research and Sponsored Programs SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu . San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department ORSP | SOAR SSS-HS TRIO Appointment Type Temporary. The position will end on or before June 30, 2024. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding Time Base Part-Time (.50) Work Schedule Days and times to be arranged at time of hire. Anticipated Hiring Range $2,440.00 - $2,584.00 Per Month @ Part-Time (.50) $4,879.00 - $5,167.00 Per Month @ Full-Time (1.0) Salary is commensurate with experience. Position Summary Student Outreach and Academic Retention Student Support Services in Health Sciences TRIO (SOAR) is an academic support program within the Student Resource Center (SRC) in the College of Health and Social Sciences (CHSS). SOAR holistically engages at-risk students participating in the program by supporting their path towards academic, career and personal success. The incumbent will work minimally with 120 and up to 165 low-income and/or first-generation college students or students with a self reported disability every academic year, herein referred to as “participants,” and will range from first time freshmen to seniors and transfer students in health science majors in CHSS. The position reports directly to the SOAR Program Director and functions under general supervision but with a high degree of autonomy utilizing incumbent’s knowledge of college, campus, and TRIO policies and procedures when making judgments to conduct academic advising, counseling, staff & intern training, program orientation, grant annual reporting and application assistance, coordination of one or several SOAR dedicated HSS 110 courses, and the design, coordination, and delivery of activities that promote a sense of belonging and assist with academic progress, academic performance, and ultimately facilitate graduation. Towards these goals, the incumbent will collaborate with and/or train SOAR and SRC professional, hourly, and intern staff to align and provide participants with intensive and comprehensive academic advising on general education requirements, major selection, university policies, progress towards degree, career objective, as well as personal counseling services. The incumbent will also assist the Director in developing, coordinating, and providing direct services or assist in tracking 3rd party service delivery of: academic tutoring; financial & economic literacy informational presentations; FAFSA information and application assistance; and graduate school information, application and financial aid resources. The incumbent will also provide data and guidance, as needed, for annual reporting and recurring grant applications and help with the coordination of one or several HSS 110 courses-this is a First Year Experience course in Critical Thinking exclusively for SOAR participants. Position Information Academic Advisement and Personal Counseling Provide GE, pre-major and major support, academic probation, career exploration, or other types of one on one or group holistic advising to SOAR TRIO participants interested in pursing a health science related major in CHSS. Provide personal counseling and/or coaching to participants. Create education plans with SOAR TRIO participants aimed to support them holistically while balancing the realities of major impaction. Coordinate appropriate support services for the most at-risk participants in danger of falling into probation or dropping out and sign-off as the Dean’s designee on academic probation forms (ASPs). Act as a resource in interpreting campus and CHSS policies to students, staff and faculty. Utilize technologically innovative methods of advising/counseling including the University’s use of EAB, CS, and other related platforms. Create and conduct workshops focusing on themes such as course planning, GE presentation, major/career exploration, impacted major requirements, etc. for program participants ranging in status from FTF to senior. Attend campus, college, departmental, and TRIO trainings and meetings as needed/assigned relating to policies, procedures and academic advising and/or counseling. Assist in developing and coordinating financial literacy interventions, FYE course LIFG content, & community building events Assist in developing financial literacy information and content; formats can include workshops, seminars, professional guests/lecturers. Coordinate and provide academic related feedback for the program’s FYE course; FYE course content tying in LIFG lived experiences. Coordinate community building events and practices designed to minimize student isolation and foster a sense of belonging. Coordinate and manage student success initiatives, participant recruitment, and grant application/annual reporting Collaborate with the Program Director regarding the administration, coordination and management of the program and all academically related policies and procedures including but not limited to: advising, tutorial, workshops, intern training, annual performance reporting, and grant application. Assist in identifying and recruiting the most at risk CHSS students each year; specifically those students that come from low-income backgrounds who are the first in their family to attend college who may also self disclose a learning difference. Generate and interpret program level data to provide reports to the Program Director in support of the Annual Performance Report and when the program grant comes up for renewal. Create education plans and sign-off as the Dean’s designee on academic probation forms (ASPs). Develop and coordinate appropriate workshops for SOAR TRIO first time freshmen, sophomores, juniors, and seniors interested in health science related majors. Take up the role of program liaison to CHSS SRC, CHSS departmental units, CHSS Dean & Associate Dean’s Offices, Undergraduate Advising Center, Registrar, Admissions/Evaluations Office, Bursars Office, Financial Aid Office, Enrollment Management, Metro Academy, Student Outreach Services, Undergraduate Studies, Graduate Studies, TASC Tutoring Center, EOPS/Student Support Services, Student Success Program, Counseling Psychological Services, HPW, and others. Coordinate and supervise Master’s level graduate counseling interns Collaborate with the SRC to recruit, hire, train and supervise Master’s level graduate counseling interns that assist SOAR participants. Other Duties as Assigned Minimum Qualifications KNOWLEDGE AND ABILITIES Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of SF state campus, specifically knowledge of College of Health and Social Sciences (HSS) and Student Outreach and Academic Recruitment Student Support Services-Health Sciences/TRIO (SOAR TRIO); general knowledge of individual counseling techniques; general knowledge of the organizational procedures and activities specific to SF State, CHSS, and SOAR TRIO. Working knowledge of University wide programs and units outside CHSS. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; establish and maintain cooperative working relationships with a variety of individuals. EXPERIENCE: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. EDUCATION: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in Counseling from a CACREP accredited degree program or in progress on completing a Master’s degree in Counseling from a CACREP accredited program with emphasis on student personnel services. Significant experience understanding, providing direct service, and working with SSS-HS TRIO populations (low-income, first generation, and/or disabled). Experience working with educationally disadvantaged students. Expertise with campus and college advising policies and procedures. Ability to develop, execute and train others on workshops, planning, and content delivery. Ability to work both independently with little supervision and in a collaborative group setting. Must be able to work and advocate equally effectively with students, staff and faculty. Must have experience coordinating and managing programs within an organizational unit as well as formal curriculum development. Experience advising with health and social science and impacted majors. Must be proficient in PC/MAC systems as well as MS Office programs such as Outlook, Word and Excel, TEAMS, Campus Solutions, EAB, other advising tools and scheduling platforms as well as social media. Environmental/Physical/Special Regular work hours, as per University practices, usually from 8AM -5PM with appropriate lunch and breaks as scheduled Monday through Friday. Some work after normal work hours (such as weekends) may be required. The work week will be adjusted accordingly and advanced notice, to the best of the college’s ability, will be given. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Academic Assistant SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Disability Programs & Resource Center Appointment Type Temporary Time Base Time Varies Work Schedule Intermittent/Hourly Anticipated Hiring Range $16.50/Hour Position Summary The DPRC collaborates with SF State's diverse community to ensure that all aspects of campus life -learning, working and living -are universally accessible. As being part of our team, you work directly with students and/or employees registered with the Disability Programs and Resource Center (DPRC) to provide approved accommodations that provide access for students in completing academic coursework and/or employees in completing essential functions of their jobs. Position Information The Notetaker provides academic and/or work-related assistance to students and employees with disabilities by taking comprehensive notes of written or electronic materials, and/or assisting in communicating with others. Provides typewritten or clear handwritten materials, which may be dictated or described by the individual. All content must be that of the individual assisted; note takers do not develop content for the individual. May not access University Level One or Level Two Student Data. Maintains confidentiality at all times. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D); Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Bachelor’s Degree or other 4-year degree Excellent note-taking and typing skills Intermediate proficiency in Microsoft Suite Excellent communication, judgement and detail-orientation Applicable FERPA & Information Security on-line training required Must abide by departmental policy to refrain from wearing scented products in deference to those with chemical sensitivities and chronic health disabilities Preferred Qualifications Familiarity with University facilities, processes, and procedures Prior experience working with people with disabilities Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 15, 2023
Description: Working Title Academic Assistant SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Disability Programs & Resource Center Appointment Type Temporary Time Base Time Varies Work Schedule Intermittent/Hourly Anticipated Hiring Range $16.50/Hour Position Summary The DPRC collaborates with SF State's diverse community to ensure that all aspects of campus life -learning, working and living -are universally accessible. As being part of our team, you work directly with students and/or employees registered with the Disability Programs and Resource Center (DPRC) to provide approved accommodations that provide access for students in completing academic coursework and/or employees in completing essential functions of their jobs. Position Information The Notetaker provides academic and/or work-related assistance to students and employees with disabilities by taking comprehensive notes of written or electronic materials, and/or assisting in communicating with others. Provides typewritten or clear handwritten materials, which may be dictated or described by the individual. All content must be that of the individual assisted; note takers do not develop content for the individual. May not access University Level One or Level Two Student Data. Maintains confidentiality at all times. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D); Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Bachelor’s Degree or other 4-year degree Excellent note-taking and typing skills Intermediate proficiency in Microsoft Suite Excellent communication, judgement and detail-orientation Applicable FERPA & Information Security on-line training required Must abide by departmental policy to refrain from wearing scented products in deference to those with chemical sensitivities and chronic health disabilities Preferred Qualifications Familiarity with University facilities, processes, and procedures Prior experience working with people with disabilities Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Automation and Cloud Infrastructure Administrator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $9,584.00 - $10,250.00 Per Month ($115,008.00 - $123,000.00 Annually) Salary is commensurate with experience. Position Summary The incumbent, reporting to the Senior Director of Cloud and Systems Services and working under the direction of the Infrastructure Lead Architect, will serve as the expert-level hands-on administrator for Linux based services, automation, and emerging Public Cloud infrastructure technologies. Incumbent’s responsibilities encompass all phases of the service lifecycle from design to implementation and ongoing operations and support, covering all of the IaaS/PaaS related compute/storage/network/security/automation areas. Position Information Provide full lifecycle support for Linux based services and infrastructure Design, implement, secure and maintain Linux OS and application stacks Provision virtual machines and use automation (Ansible, etc) to configure and maintain system state Build and maintain physical hardware where needed Apply patches in order to remediate issues and security vulnerabilities, upgrade as necessary Monitor for health and uptime Ensure appropriate redundancy, backup, restore, and disaster recovery High level troubleshooting involving integration with other discipline areas Provide full lifecycle support for emerging Public Cloud Infrastructure (AWS/Azure) Work with Architect to leverage cloud-based solutions for new services Work with Architect to migrate existing services to cloud-based solutions Use IAC (Infrastructure as Code) principles in cloud solutions Assists customers and projects involving Cloud Infrastructure needs Implement and maintain IaaS and SaaS cloud-based solutions Monitor for health and uptime Ensure appropriate redundancy, backup, restore, and Disaster Recovery Implement and maintain automation tools and processes to ensure availability Design and maintain configuration management tools and infrastructure on-premise and in the cloud Champion Infrastructure as Code Clear and detailed documentation of both systems and code Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance, and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating sysems, systems analysis, and systems-level programming. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education: • Education: Bachelor’s degree in Computer Science, Computer Engineering or related technical field Work Experience: • Minimum of 5 years in computer/technology-related fields with progressively increasing responsibilities • Minimum of 3 years in a role of senior or lead Linux server infrastructure Systems Administrator or Site Reliability Engineer in a medium or large size environment • Minimum of 2 years year of experience in design, implementation and operations of the Public Cloud Technical skills and expertise: • Expert knowledge of and production experience with Linux (RHEL or derivatives preferred) to support its full life cycle, from deployment, to security hardening, to patching, upgrades, backup/recovery, system diagnostics, and performance tuning • Solid understanding and hands-on production experience with AWS and AWS tools and methodologies, and deploying and running workloads in the cloud • Experience with Infrastructure as Code, and desire to apply automation to all aspects of the infrastructure and operations: Experience using and maintaining configurations orchestration tools such as Ansible Experience with Cloud Native tools such as AWS Cloud Formation or Azure ARM • Proficiency and production experience with one or more common scripting or programming languages (BASH/Perl/Python/PowerShell/etc) to develop scripts for configuration management and automation • Experience maintaining and using monitoring and observability tools - Nagios is preferred • Solid knowledge of LAMP stack - Apache/Tomcat/MySQL, and other common open-source applications and tools • Solid understanding of common networking and network security technologies and concepts, such as subnets, VLANs, firewalls, load balancers • Solid grasp of systems, network, and application security and best practices to apply security Soft skills: • Passion to understand, learn, and dissect new technologies quickly on your own • Demonstrated ability to analyze and resolve multi-faceted technology problems • Good verbal and written communication skills • Ability to work in a team and lead when needed • Ability to work under pressure and maintain positive demeanor Nice to have certifications and specialized technical experience: • AWS Associate or Professional certification • RHEL, OEL, or SLES certification • Experience building custom RPM packages and maintaining package repositories • Experience with serverless cloud workloads • Experience with security vulnerability scanning, management, and mitigation • Experience with Cloud migration and Hybrid Cloud deployment • Familiarity with Change Management and ITIL • ISC BIND DNS production support experience • Experience managing Containers • DevOps, CI/CD Environmental/Physical/Special Some work outside of business hours would be required to provide systems maintenance. The incumbent will be required to be available by cell phone and may be called after work hours to response to critical service outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Working Title Automation and Cloud Infrastructure Administrator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $9,584.00 - $10,250.00 Per Month ($115,008.00 - $123,000.00 Annually) Salary is commensurate with experience. Position Summary The incumbent, reporting to the Senior Director of Cloud and Systems Services and working under the direction of the Infrastructure Lead Architect, will serve as the expert-level hands-on administrator for Linux based services, automation, and emerging Public Cloud infrastructure technologies. Incumbent’s responsibilities encompass all phases of the service lifecycle from design to implementation and ongoing operations and support, covering all of the IaaS/PaaS related compute/storage/network/security/automation areas. Position Information Provide full lifecycle support for Linux based services and infrastructure Design, implement, secure and maintain Linux OS and application stacks Provision virtual machines and use automation (Ansible, etc) to configure and maintain system state Build and maintain physical hardware where needed Apply patches in order to remediate issues and security vulnerabilities, upgrade as necessary Monitor for health and uptime Ensure appropriate redundancy, backup, restore, and disaster recovery High level troubleshooting involving integration with other discipline areas Provide full lifecycle support for emerging Public Cloud Infrastructure (AWS/Azure) Work with Architect to leverage cloud-based solutions for new services Work with Architect to migrate existing services to cloud-based solutions Use IAC (Infrastructure as Code) principles in cloud solutions Assists customers and projects involving Cloud Infrastructure needs Implement and maintain IaaS and SaaS cloud-based solutions Monitor for health and uptime Ensure appropriate redundancy, backup, restore, and Disaster Recovery Implement and maintain automation tools and processes to ensure availability Design and maintain configuration management tools and infrastructure on-premise and in the cloud Champion Infrastructure as Code Clear and detailed documentation of both systems and code Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance, and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating sysems, systems analysis, and systems-level programming. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education: • Education: Bachelor’s degree in Computer Science, Computer Engineering or related technical field Work Experience: • Minimum of 5 years in computer/technology-related fields with progressively increasing responsibilities • Minimum of 3 years in a role of senior or lead Linux server infrastructure Systems Administrator or Site Reliability Engineer in a medium or large size environment • Minimum of 2 years year of experience in design, implementation and operations of the Public Cloud Technical skills and expertise: • Expert knowledge of and production experience with Linux (RHEL or derivatives preferred) to support its full life cycle, from deployment, to security hardening, to patching, upgrades, backup/recovery, system diagnostics, and performance tuning • Solid understanding and hands-on production experience with AWS and AWS tools and methodologies, and deploying and running workloads in the cloud • Experience with Infrastructure as Code, and desire to apply automation to all aspects of the infrastructure and operations: Experience using and maintaining configurations orchestration tools such as Ansible Experience with Cloud Native tools such as AWS Cloud Formation or Azure ARM • Proficiency and production experience with one or more common scripting or programming languages (BASH/Perl/Python/PowerShell/etc) to develop scripts for configuration management and automation • Experience maintaining and using monitoring and observability tools - Nagios is preferred • Solid knowledge of LAMP stack - Apache/Tomcat/MySQL, and other common open-source applications and tools • Solid understanding of common networking and network security technologies and concepts, such as subnets, VLANs, firewalls, load balancers • Solid grasp of systems, network, and application security and best practices to apply security Soft skills: • Passion to understand, learn, and dissect new technologies quickly on your own • Demonstrated ability to analyze and resolve multi-faceted technology problems • Good verbal and written communication skills • Ability to work in a team and lead when needed • Ability to work under pressure and maintain positive demeanor Nice to have certifications and specialized technical experience: • AWS Associate or Professional certification • RHEL, OEL, or SLES certification • Experience building custom RPM packages and maintaining package repositories • Experience with serverless cloud workloads • Experience with security vulnerability scanning, management, and mitigation • Experience with Cloud migration and Hybrid Cloud deployment • Familiarity with Change Management and ITIL • ISC BIND DNS production support experience • Experience managing Containers • DevOps, CI/CD Environmental/Physical/Special Some work outside of business hours would be required to provide systems maintenance. The incumbent will be required to be available by cell phone and may be called after work hours to response to critical service outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Director of Network and Telecommunication Services Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President & CIO of Information Technology Services. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network and Telecom Services Appointment Type At-Will Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $12,500.00 - $13,500.00 Per Month ($150,000.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and CIO and in coordination with other directors within Information Technology Services (ITS) department, the Director of Network & Telecommunication Services is responsible for all aspects related to campus data network & telecommunications infrastructure. This includes responsibilities for wired, wireless, unified communications, network security, remote access, datacenter, video, and cabling plant campus infrastructures and services. The incumbent is responsible for strategic planning, architecture, design, implementation, and operations of these services campus wide. Position Information Operational Functions Manage network, telecommunication, student assistants, and reporting vendors’ staff Coordinate day-to-day support provided by network, telecommunications, and field services teams to campus end users, key constituents, and upper management to ensure highest level of customer service Approve and communicate service maintenance and project work scheduled by teams to campus key constituents within change management framework Provide infrastructure consulting expertise and support campus-wide expansion and remodeling projects Ensure reliability, security, availability, currency, and optimal performance of services Lead and/or participate in campus/off-campus infrastructure working groups to determine design and functional requirements of network, telecommunication, datacenter, and cabling plant infrastructure services Lead and manage alignment of network, telecommunication, datacenter, and cabling plant infrastructure services with campus’ mission, vision, and CSU’s best practices Serve as level 5 escalation for network, telecommunication, datacenter, and cabling plant infrastructure services technical issues Assist campus departments with technical requirements formulations and offer an optimal solution Manage relationships with current and new vendors and assist Business Services team with annual services renewals Manage teams’ project workflow and assist/lead vendor SOW and RFP endeavors Represent ITS in communication with campus constituencies, other CSU universities, service providers, and technology organizations Compile regular updates for upper management covering project status, service issues, staff issues, and upcoming changes in realm of supported services Oversee development of services documentation by network, telecommunication, and field services support teams Perform other duties or special projected as assigned. Strategic functions Develop and provide leadership in the implementation of the infrastructure services related strategic initiatives, including network, network security, telecommunications, field technical support, Data Center, and remote access Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to ensure compliance with applicable laws, regulations, and CSU policies governing assigned infrastructure and infrastructure security elements with regards to information privacy protection Survey campus IT faculty, staff, and students regarding requirements for data/voice/video/datacenter networking, network security and remote access services Provide strategic guidance on technology projects related to the realm of functional responsibilities Develop/recommend best practices, standards, and procedures to ensure alignment with organizational guidelines Engage with technology vendors and service providers to ensure the best technology and services are recommended and implemented Provide guidance for technology and equipment purchases, maintenance contracts, supplies and staff training Recommend modifications, decommissioning, and upgrades to elements within assigned infrastructure Keep current on technology trends and industry-specific advances and incorporate changes into campus infrastructure strategic planning as required Participate and lead CSU-wide committees focused on the areas of responsibilities Ensure adequate business continuity and disaster recovery plan is in place for assigned infrastructure elements Attend and/or present in conferences and seminars related to infrastructure within realm of responsibilities Analyze legislations and other internal/external policies and regulations affecting campus services and recommend changes in current policies and practices Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, Telecommunications, or related technical field Minimum ten years of data/voice/video networking, and cabling infrastructure, with progressive increase in responsibilities Minimum five years of experience in managing an enterprise-wide network / telecommunications / cabling plant infrastructure Strong knowledge of datacenter physical and/or virtual networking and network security infrastructure; and experience with planning and implementation of large-scale critical services projects Strong project and service management skills with demonstrated success in leading complex IT services and innovations proposals Extremely organized, very detail-oriented, careful, and thoughtful, with excellent analytical and problem-solving skills Ability to work well in a team environment, and delegate work assignments to staff Expert knowledge of data/voice/video network technologies required to support 10,000+ end users Ability to interpret and apply broad regulatory standards and technical specifications to complex projects Experience with supervising staff in the data/voice/video communications area, and handling personnel issues Ability to translate user-defined requirements into data and telecommunication specifications and features Ability to monitor and manage vendor/contractor relationships to ensure responsiveness and quality Excellent verbal and written communication skills Strong team building, staff development, and leadership skills Desired Advanced degree in Computer Science, Engineering, Telecommunications, Business Administration, or related technical field is highly desirable Information Technology Infrastructure Library (ITIL) certification is desirable Certifications such as Project Management Professional (PMP) is a plus Other industry certifications such as in Information Security or Cloud Technologies is a plus May need to work weekend and/or night hours during critical IT projects and may be called after work hours to respond to critical services outage related issues. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Working Title Director of Network and Telecommunication Services Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President & CIO of Information Technology Services. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network and Telecom Services Appointment Type At-Will Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $12,500.00 - $13,500.00 Per Month ($150,000.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and CIO and in coordination with other directors within Information Technology Services (ITS) department, the Director of Network & Telecommunication Services is responsible for all aspects related to campus data network & telecommunications infrastructure. This includes responsibilities for wired, wireless, unified communications, network security, remote access, datacenter, video, and cabling plant campus infrastructures and services. The incumbent is responsible for strategic planning, architecture, design, implementation, and operations of these services campus wide. Position Information Operational Functions Manage network, telecommunication, student assistants, and reporting vendors’ staff Coordinate day-to-day support provided by network, telecommunications, and field services teams to campus end users, key constituents, and upper management to ensure highest level of customer service Approve and communicate service maintenance and project work scheduled by teams to campus key constituents within change management framework Provide infrastructure consulting expertise and support campus-wide expansion and remodeling projects Ensure reliability, security, availability, currency, and optimal performance of services Lead and/or participate in campus/off-campus infrastructure working groups to determine design and functional requirements of network, telecommunication, datacenter, and cabling plant infrastructure services Lead and manage alignment of network, telecommunication, datacenter, and cabling plant infrastructure services with campus’ mission, vision, and CSU’s best practices Serve as level 5 escalation for network, telecommunication, datacenter, and cabling plant infrastructure services technical issues Assist campus departments with technical requirements formulations and offer an optimal solution Manage relationships with current and new vendors and assist Business Services team with annual services renewals Manage teams’ project workflow and assist/lead vendor SOW and RFP endeavors Represent ITS in communication with campus constituencies, other CSU universities, service providers, and technology organizations Compile regular updates for upper management covering project status, service issues, staff issues, and upcoming changes in realm of supported services Oversee development of services documentation by network, telecommunication, and field services support teams Perform other duties or special projected as assigned. Strategic functions Develop and provide leadership in the implementation of the infrastructure services related strategic initiatives, including network, network security, telecommunications, field technical support, Data Center, and remote access Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to ensure compliance with applicable laws, regulations, and CSU policies governing assigned infrastructure and infrastructure security elements with regards to information privacy protection Survey campus IT faculty, staff, and students regarding requirements for data/voice/video/datacenter networking, network security and remote access services Provide strategic guidance on technology projects related to the realm of functional responsibilities Develop/recommend best practices, standards, and procedures to ensure alignment with organizational guidelines Engage with technology vendors and service providers to ensure the best technology and services are recommended and implemented Provide guidance for technology and equipment purchases, maintenance contracts, supplies and staff training Recommend modifications, decommissioning, and upgrades to elements within assigned infrastructure Keep current on technology trends and industry-specific advances and incorporate changes into campus infrastructure strategic planning as required Participate and lead CSU-wide committees focused on the areas of responsibilities Ensure adequate business continuity and disaster recovery plan is in place for assigned infrastructure elements Attend and/or present in conferences and seminars related to infrastructure within realm of responsibilities Analyze legislations and other internal/external policies and regulations affecting campus services and recommend changes in current policies and practices Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, Telecommunications, or related technical field Minimum ten years of data/voice/video networking, and cabling infrastructure, with progressive increase in responsibilities Minimum five years of experience in managing an enterprise-wide network / telecommunications / cabling plant infrastructure Strong knowledge of datacenter physical and/or virtual networking and network security infrastructure; and experience with planning and implementation of large-scale critical services projects Strong project and service management skills with demonstrated success in leading complex IT services and innovations proposals Extremely organized, very detail-oriented, careful, and thoughtful, with excellent analytical and problem-solving skills Ability to work well in a team environment, and delegate work assignments to staff Expert knowledge of data/voice/video network technologies required to support 10,000+ end users Ability to interpret and apply broad regulatory standards and technical specifications to complex projects Experience with supervising staff in the data/voice/video communications area, and handling personnel issues Ability to translate user-defined requirements into data and telecommunication specifications and features Ability to monitor and manage vendor/contractor relationships to ensure responsiveness and quality Excellent verbal and written communication skills Strong team building, staff development, and leadership skills Desired Advanced degree in Computer Science, Engineering, Telecommunications, Business Administration, or related technical field is highly desirable Information Technology Infrastructure Library (ITIL) certification is desirable Certifications such as Project Management Professional (PMP) is a plus Other industry certifications such as in Information Security or Cloud Technologies is a plus May need to work weekend and/or night hours during critical IT projects and may be called after work hours to respond to critical services outage related issues. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Financial Aid Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Student Financial Aid Appointment Type This is a one-year probationary position. Time Base 1.0 Work Schedule Monday -Friday 8:00 a.m.-5:00 p.m. Anticipated Hiring Range $4,935.00 Per Month ($59,220.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of the Office of Student Financial Aid (OSFA), the Financial Aid Counselor counsels students and parents on federal, State and University financial aid policies and procedures, reviews student/parent documents with financial aid application to determine eligibility and award financial aid to qualified students; assumes responsibility for one or more specialized programs; reviews student/parent appeals and administers professional judgement on a case-by-case basis; and conducts financial aid workshops both on and off campus. Position Information Determine Eligibility and Award Financial Aid •Work with financial aid computer system to determine eligibility and award financial aid to qualified students based on current awarding guidelines and the availability of funds. •Apply the US Department of Education verification procedures. •Review student files prior to awarding; follow-up for clarification or additional information; review financial aid forms, federal income tax forms, and supporting documents, and re-compute family contribution as required. •Perform mandatory revisions and make packaging changes as individual student circumstances change. •Evaluate appeals and make professional judgment determinations on a case-by-case basis. •Ensure sufficient documentation and controls for decisions made. •Make recommendations on SF State financial aid policies/procedures affecting all above areas. •Participate in all training and staff development programs. Maintain Knowledge in Financial Aid Regulation and Procedures •Serve as the expert for one or more program responsibilities. •Stay current with regulations and procedures associated with the program and ensure appropriate communication directly and on website. •Act as the primary point of contact for staff and students. •Complete all activities; work with supervisor to ensure sufficient controls and secondary review of procedures. •Maintain contact with other campus offices and/or off-campus agencies involved with aspects of program. •Make recommendations to improve communication and delivery systems that will better serve our students and will minimize risks to the University. Provide In-Person Assistance in the One Stop, via Phone/Email & at Campus-Wide Events and Activities •Provide student and parent in-person contact at the One Stop Student Services Center, answering telephone calls, and responding to email inquiries. •Problem solve to ensure that students are being accurately awarded and receiving their financial aid funds in a timely manner. •Be available during evenings and weekends, as requested, to represent financial aid at campus recruitment, retention and outreach events and programs. Other duties as assigned. At All Times •Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for aMulti-Cultural University (P30D) •Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically’ collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field: experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be Preferred Qualifications •Experience in higher education setting; •Experience providing excellent customer service; •Experience assisting and advocating for students and parents, helping them navigate through Financial Aidprocesses; •Demonstrated experience working in student services; •Excellent writing, oral communication, interviewing, and counseling skills; •Detail oriented; •Ability to learn and interpret regulations and policies; •Ability to work in highly automated environment; •Experience with federal loan and grant programs; and •Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. •Core Competencies - embody the following competencies: •Bias toward collaboration and teamwork. •Effective oral, written and nonverbal communication skills. •Customer/Client Focus with an emphasis in problem solving and resolution. •Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. •Diversity and inclusion. Environmental/Physical/Special •Sustained computer use. •Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events during work hours. •Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Working Title Financial Aid Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Student Financial Aid Appointment Type This is a one-year probationary position. Time Base 1.0 Work Schedule Monday -Friday 8:00 a.m.-5:00 p.m. Anticipated Hiring Range $4,935.00 Per Month ($59,220.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of the Office of Student Financial Aid (OSFA), the Financial Aid Counselor counsels students and parents on federal, State and University financial aid policies and procedures, reviews student/parent documents with financial aid application to determine eligibility and award financial aid to qualified students; assumes responsibility for one or more specialized programs; reviews student/parent appeals and administers professional judgement on a case-by-case basis; and conducts financial aid workshops both on and off campus. Position Information Determine Eligibility and Award Financial Aid •Work with financial aid computer system to determine eligibility and award financial aid to qualified students based on current awarding guidelines and the availability of funds. •Apply the US Department of Education verification procedures. •Review student files prior to awarding; follow-up for clarification or additional information; review financial aid forms, federal income tax forms, and supporting documents, and re-compute family contribution as required. •Perform mandatory revisions and make packaging changes as individual student circumstances change. •Evaluate appeals and make professional judgment determinations on a case-by-case basis. •Ensure sufficient documentation and controls for decisions made. •Make recommendations on SF State financial aid policies/procedures affecting all above areas. •Participate in all training and staff development programs. Maintain Knowledge in Financial Aid Regulation and Procedures •Serve as the expert for one or more program responsibilities. •Stay current with regulations and procedures associated with the program and ensure appropriate communication directly and on website. •Act as the primary point of contact for staff and students. •Complete all activities; work with supervisor to ensure sufficient controls and secondary review of procedures. •Maintain contact with other campus offices and/or off-campus agencies involved with aspects of program. •Make recommendations to improve communication and delivery systems that will better serve our students and will minimize risks to the University. Provide In-Person Assistance in the One Stop, via Phone/Email & at Campus-Wide Events and Activities •Provide student and parent in-person contact at the One Stop Student Services Center, answering telephone calls, and responding to email inquiries. •Problem solve to ensure that students are being accurately awarded and receiving their financial aid funds in a timely manner. •Be available during evenings and weekends, as requested, to represent financial aid at campus recruitment, retention and outreach events and programs. Other duties as assigned. At All Times •Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for aMulti-Cultural University (P30D) •Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically’ collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field: experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be Preferred Qualifications •Experience in higher education setting; •Experience providing excellent customer service; •Experience assisting and advocating for students and parents, helping them navigate through Financial Aidprocesses; •Demonstrated experience working in student services; •Excellent writing, oral communication, interviewing, and counseling skills; •Detail oriented; •Ability to learn and interpret regulations and policies; •Ability to work in highly automated environment; •Experience with federal loan and grant programs; and •Familiarity with Oracle Campus Solutions (CS), United States Department of Education electronic access: National Student Loan Data System (NSLDS) and Common Origination & Disbursement System (COD) websites. •Core Competencies - embody the following competencies: •Bias toward collaboration and teamwork. •Effective oral, written and nonverbal communication skills. •Customer/Client Focus with an emphasis in problem solving and resolution. •Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. •Diversity and inclusion. Environmental/Physical/Special •Sustained computer use. •Must be able to work in a customer services environment and travel off-campus to facilitate and/or attend workshops or events during work hours. •Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Head Teacher Positions Available 4 Positions Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Children's Campus Appointment Type Temporary Time Base 1.0 FTE Work Schedule M-F 7:30AM to 4:00PM Anticipated Hiring Range $3,833.00 - $4,246.00 Per Month ($45,996.00 - $50,952.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Director, the Head Teacher is responsible for providing high-quality, responsive, and enriching caregiving and education that is in alignment with the Children’s Campus philosophy and mission. The incumbent plans and implements an environment that is rich with relational experiences and hands-on inquiry experiences designed to support the development of a range of social, emotional, self-help, language, literacy, cognitive and motor skills for individuals and groups of children that are aligned with the California State Foundations for Early Learning (Infant, Toddler, and Preschool). The Head Teacher engages in a highly reflective teaching practice that is grounded in child observation and documentation, which informs the planning of learning experiences and the learning environment. The incumbent mentors and trains other classroom staffing including Teachers, Teacher Assistants, and SF State students. Position Information Curriculum Development and Assessment Plan Prepare and implement learning activities that are in alignment with the center’s philosophy; Meet program curriculum goals, reflect children’s abilities, interests and skills, are in alignment with the National Association for the Education of Young Children’s (NAEYC) best practices; Implements inquiry-based teaching, Reggio Emilia philosophy, and the California Department of Education Foundations for Early Learning; Create a safe, stimulating and aesthetically pleasing learning environment in the classroom and outdoor play areas; Support learning and development outcomes outlined in the California Desired Results Developmental Profile (DRDP); and Monitor and document the progress of each child using a variety of modalities. Mentoring and Training Build and maintain a cohesive classroom teaching team by guiding, training, coaching, and supervising classroom staff including Teachers, Teacher Assistants, and SF State students performing related work, including completing formal evaluations of their work. Health, Safety & Supervision Ensure health, safety and supervision of children while in our care; Provide individual and group direction, guidance and supervision of children; Working with Families Develop and maintain relationships with parents that foster effective partnerships in order to promote each child’s optimum growth and development; and Provide parents with ongoing information about learning that occurs in the classroom. Leadership Engage in ongoing reflective practices with colleagues and administrator to continuing improve practices; Engage in ongoing teacher research; Participate in appropriate professional activities; and Participate in extracurricular activities such as social activities, clubs and student organizations as needed. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Educational Background: A bachelor’s degree or higher level of education in child development or early childhood education is preferred. Consistent with the State Child Development Permit Matrix, incumbents who do not possess a degree must have completed at least 24 units in child development or early childhood education, six specialization units, required adult supervision units, and the additional general education requirements. Some centers may require possession of a teaching permit to the program. Knowledge: Demonstrated knowledge and competence to develop, plan and implement a curriculum for early childhood education is required. Must be knowledgeable in pertinent state and federal regulations relating to the daily operations of an early childhood education center including licensing regulations, education regulations, child abuse reporting requirements, and public health and sanitation codes and requirements. Experience: Consistent with the state Child Development Permit Matrix, incumbents who possess a bachelor’s degree or higher must have completed the required units of supervised field experience. Incumbents without a degree must meet the specified days of experience within the last four years. This is equivalent roughly to one to two years of experience, including one year of experience providing teacher/staff supervision. Additional Requirements: Incumbents are required to pass a health screenings and background checks consistent with state requirements for working in centers for early education. In addition, some incumbents may be required to maintain certification in pediatric CPR and standard first aid practices and meet additional state requirements. Preferred Qualifications Bachelor’s Degree is highly preferred; Infant Head Teachers must have a minimum of 3 early childhood education units in infant care; Experience working with college student; Knowledge and/or Experience implementing educational/developmental philosophies and approaches such as: Program for Infant/Toddler Care (PITC), Reggio Emilia approach, Emergent and Project-Based curricula and Play-Based Learning; At least three years’ experience as a classroom teacher of children ages 0-5 years in a licensed childcare center, of which a minimum of one year was as a head/lead teacher. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Working Title Head Teacher Positions Available 4 Positions Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Children's Campus Appointment Type Temporary Time Base 1.0 FTE Work Schedule M-F 7:30AM to 4:00PM Anticipated Hiring Range $3,833.00 - $4,246.00 Per Month ($45,996.00 - $50,952.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Director, the Head Teacher is responsible for providing high-quality, responsive, and enriching caregiving and education that is in alignment with the Children’s Campus philosophy and mission. The incumbent plans and implements an environment that is rich with relational experiences and hands-on inquiry experiences designed to support the development of a range of social, emotional, self-help, language, literacy, cognitive and motor skills for individuals and groups of children that are aligned with the California State Foundations for Early Learning (Infant, Toddler, and Preschool). The Head Teacher engages in a highly reflective teaching practice that is grounded in child observation and documentation, which informs the planning of learning experiences and the learning environment. The incumbent mentors and trains other classroom staffing including Teachers, Teacher Assistants, and SF State students. Position Information Curriculum Development and Assessment Plan Prepare and implement learning activities that are in alignment with the center’s philosophy; Meet program curriculum goals, reflect children’s abilities, interests and skills, are in alignment with the National Association for the Education of Young Children’s (NAEYC) best practices; Implements inquiry-based teaching, Reggio Emilia philosophy, and the California Department of Education Foundations for Early Learning; Create a safe, stimulating and aesthetically pleasing learning environment in the classroom and outdoor play areas; Support learning and development outcomes outlined in the California Desired Results Developmental Profile (DRDP); and Monitor and document the progress of each child using a variety of modalities. Mentoring and Training Build and maintain a cohesive classroom teaching team by guiding, training, coaching, and supervising classroom staff including Teachers, Teacher Assistants, and SF State students performing related work, including completing formal evaluations of their work. Health, Safety & Supervision Ensure health, safety and supervision of children while in our care; Provide individual and group direction, guidance and supervision of children; Working with Families Develop and maintain relationships with parents that foster effective partnerships in order to promote each child’s optimum growth and development; and Provide parents with ongoing information about learning that occurs in the classroom. Leadership Engage in ongoing reflective practices with colleagues and administrator to continuing improve practices; Engage in ongoing teacher research; Participate in appropriate professional activities; and Participate in extracurricular activities such as social activities, clubs and student organizations as needed. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Educational Background: A bachelor’s degree or higher level of education in child development or early childhood education is preferred. Consistent with the State Child Development Permit Matrix, incumbents who do not possess a degree must have completed at least 24 units in child development or early childhood education, six specialization units, required adult supervision units, and the additional general education requirements. Some centers may require possession of a teaching permit to the program. Knowledge: Demonstrated knowledge and competence to develop, plan and implement a curriculum for early childhood education is required. Must be knowledgeable in pertinent state and federal regulations relating to the daily operations of an early childhood education center including licensing regulations, education regulations, child abuse reporting requirements, and public health and sanitation codes and requirements. Experience: Consistent with the state Child Development Permit Matrix, incumbents who possess a bachelor’s degree or higher must have completed the required units of supervised field experience. Incumbents without a degree must meet the specified days of experience within the last four years. This is equivalent roughly to one to two years of experience, including one year of experience providing teacher/staff supervision. Additional Requirements: Incumbents are required to pass a health screenings and background checks consistent with state requirements for working in centers for early education. In addition, some incumbents may be required to maintain certification in pediatric CPR and standard first aid practices and meet additional state requirements. Preferred Qualifications Bachelor’s Degree is highly preferred; Infant Head Teachers must have a minimum of 3 early childhood education units in infant care; Experience working with college student; Knowledge and/or Experience implementing educational/developmental philosophies and approaches such as: Program for Infant/Toddler Care (PITC), Reggio Emilia approach, Emergent and Project-Based curricula and Play-Based Learning; At least three years’ experience as a classroom teacher of children ages 0-5 years in a licensed childcare center, of which a minimum of one year was as a head/lead teacher. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Lead Admissions Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admissions & Recruitment Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $5,497.00 Per Month ($65,964.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Undergraduate Admissions & Recruitment, the Lead Admissions Counselor is a lead student advisor in the Office of Undergraduate Admissions and Recruitment by providing complex and multifaceted admissions advising and coordination for the admission evaluation for both transfer and first-year applicants to the University. The incumbent provides a secondary level of advising to new students above the admission counselor level, when more nuanced and creative approaches are necessary. The incumbent’s skill level enables them to provide lead work in the area of admissions, related to staffing, training, and planning for the SSP II Admission Counselors. The incumbent builds on knowledge of California Title V, CSU eligibility requirements, and SFSU policies to support the staff by offering specialized training on admissions and transfer credit policies and procedures, and handling challenging and unique student, parent, staff, and faculty interactions. The incumbent supports the Director in processing special action admission requests involving complex and/or multifaceted student concerns. The incumbent provides in depth guidance to CSU ineligible applicants to assist them to become eligible, student-focused customer service and staff leadership by demonstrating effective listening, availability and timely responses to all inquiries. In collaboration with the Director, business analysts and other leads, the incumbent consults on optimizing existing procedures through configuration of the Cal State Apply student application system, and the PeopleSoft Campus Solutions (student records database), to drive admission decisions, send communications, and monitor application processing. The incumbent also communicates with the Director regarding current resource allocations by distributing work schedules and interfacing with staff to accommodate schedule changes. The incumbent trains new and current staff and participates in the selection and onboarding of new staff. The incumbent collaborates with Academic Advising, Registrar, and Academic Departments and works directly with new students on complex admission related matters. Position Information Lead Admissions Evaluations & Processing • Provide oversight to the freshman and transfer admission decision processing and communication according to Title V, CSU, and SFSU policies. • Makes admissions eligibility determinations using appropriate criteria, including knowledge and experience of records, transcripts, and official documents. • Manage requests for late applications and other exceptions or appeals. • Manage impacted major decision processing. • Provide advisement to applicants, families, and high school and college counselors on complex admissions-related matters • In collaboration with key campus partners, ensure that referrals for new applicants to support programs, like the Educational Opportunity Program (EOP), Veterans, Metro Academies, Athletics, Project Rebound, and Impacted Major programs are fully addressed. • Ensure that processes meet all goals for providing timely admission decisions. • Collaborate in the development and maintenance of training and procedural material for admissions staff. • Assist in hiring, manage the training, and contribute to the review of admissions counselor performance. • Assist in the coordination of the recruitment, training, and leadership of a team of (5-7) student workers who will assist with answering general phone inquiries and One Stop coverage. This includes scheduling work hours and completing timesheets. • As the lead applicant advisor, the incumbent researches, analyzes, consults, and advises applicants, students, staff and faculty on complex admissions and transfer credit problems, including in situations where few precedents or guidelines exist. The incumbent plans, documents, and administers staff training relating to admissions; and responds to/makes recommendations on both routine and complicated inquiries relating to application procedures and deadlines. • Based on the needs assessed from the incumbent’s daily advising activities with applicants, the incumbent collaborates with the Director regarding the set-up and development of a wide range of admission solutions for the identification, tracking, monitoring and communication of applicants throughout the admission process. Assess Residency for Tuition Purposes • Advise students regarding residency policies, including how to establish California residency. • Assess initial residency status for tuition purposes for applicants. • Review and decide on appeals and changes of residency status for new and continuing students. • Assist students in the appeal process to the Office of General Counsel. • Collaborate with the Dream Resource Center and the Office of Financial Aid on AB540 students. Collaborate on Transfer Credit Evaluation • Ensure that transfer credit is assessed and correctly applied in coordination with the transfer credit team’s activities. • Assist applicants and new students with understanding their transfer credit reports. • Assist new students during summer freshman and transfer orientations. • Ensure that student records are properly updated. Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education : Equivalent to graduation from a four-year college or university in a related field; 3 years of professional student services related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications • Master’s degree. • Particular knowledge of California and the CSU higher education environment. • Experience with undergraduate admissions and transfer credit policies and processes. • Experience providing excellent customer service in higher education. • Must be able to assist and advocate for students and parents, helping them navigate through the undergraduate admission processes. • Ability to integrate the use of a variety of technological systems used in workload planning and in transmission and retrieval of student information from databases, word processing software, spreadsheets, and messaging applications. • Ability to interpret academic publications, Title 5, SFSU and CSU policies, and bulletin information. • Ability to adapt to frequent changes/upgrades to procedures involving PeopleSoft Campus Solutions and to help optimize procedures with available software tools. • Ability to apply specific procedures to retrieve and upload documents to On Base, the optical archive of educational records. • Ability to utilize search functions and setup features in the Cal State Apply Control site, the CSU online application system. Use Cal State Apply information to direct applicants approved to apply under exceptional circumstances. • Ability to identify documents and to use PeopleSoft Campus Solutions to match documents to student records. • Ability to respond to complex and/or sensitive student inquiries which may include appeals on the basis of disability or extenuating circumstances. Incumbent must be able to respond tactfully in challenging customer interactions and to remain focused on the issue at hand. • Demonstrated experience with a variety of technological systems used in resource allocation including staffing, room scheduling, and ordering supplies or equipment. • Ability to recognize the value of alternate problem solving techniques and to develop effective solutions using incomplete or ambiguous information • Demonstrated experience supervising others. • Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special • Sustained computer use. • May be required to travel to off-campus locations for special activities. • May be required to attend some evening and weekend activities. • Must be able to interact competently with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Working Title Lead Admissions Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admissions & Recruitment Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $5,497.00 Per Month ($65,964.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Undergraduate Admissions & Recruitment, the Lead Admissions Counselor is a lead student advisor in the Office of Undergraduate Admissions and Recruitment by providing complex and multifaceted admissions advising and coordination for the admission evaluation for both transfer and first-year applicants to the University. The incumbent provides a secondary level of advising to new students above the admission counselor level, when more nuanced and creative approaches are necessary. The incumbent’s skill level enables them to provide lead work in the area of admissions, related to staffing, training, and planning for the SSP II Admission Counselors. The incumbent builds on knowledge of California Title V, CSU eligibility requirements, and SFSU policies to support the staff by offering specialized training on admissions and transfer credit policies and procedures, and handling challenging and unique student, parent, staff, and faculty interactions. The incumbent supports the Director in processing special action admission requests involving complex and/or multifaceted student concerns. The incumbent provides in depth guidance to CSU ineligible applicants to assist them to become eligible, student-focused customer service and staff leadership by demonstrating effective listening, availability and timely responses to all inquiries. In collaboration with the Director, business analysts and other leads, the incumbent consults on optimizing existing procedures through configuration of the Cal State Apply student application system, and the PeopleSoft Campus Solutions (student records database), to drive admission decisions, send communications, and monitor application processing. The incumbent also communicates with the Director regarding current resource allocations by distributing work schedules and interfacing with staff to accommodate schedule changes. The incumbent trains new and current staff and participates in the selection and onboarding of new staff. The incumbent collaborates with Academic Advising, Registrar, and Academic Departments and works directly with new students on complex admission related matters. Position Information Lead Admissions Evaluations & Processing • Provide oversight to the freshman and transfer admission decision processing and communication according to Title V, CSU, and SFSU policies. • Makes admissions eligibility determinations using appropriate criteria, including knowledge and experience of records, transcripts, and official documents. • Manage requests for late applications and other exceptions or appeals. • Manage impacted major decision processing. • Provide advisement to applicants, families, and high school and college counselors on complex admissions-related matters • In collaboration with key campus partners, ensure that referrals for new applicants to support programs, like the Educational Opportunity Program (EOP), Veterans, Metro Academies, Athletics, Project Rebound, and Impacted Major programs are fully addressed. • Ensure that processes meet all goals for providing timely admission decisions. • Collaborate in the development and maintenance of training and procedural material for admissions staff. • Assist in hiring, manage the training, and contribute to the review of admissions counselor performance. • Assist in the coordination of the recruitment, training, and leadership of a team of (5-7) student workers who will assist with answering general phone inquiries and One Stop coverage. This includes scheduling work hours and completing timesheets. • As the lead applicant advisor, the incumbent researches, analyzes, consults, and advises applicants, students, staff and faculty on complex admissions and transfer credit problems, including in situations where few precedents or guidelines exist. The incumbent plans, documents, and administers staff training relating to admissions; and responds to/makes recommendations on both routine and complicated inquiries relating to application procedures and deadlines. • Based on the needs assessed from the incumbent’s daily advising activities with applicants, the incumbent collaborates with the Director regarding the set-up and development of a wide range of admission solutions for the identification, tracking, monitoring and communication of applicants throughout the admission process. Assess Residency for Tuition Purposes • Advise students regarding residency policies, including how to establish California residency. • Assess initial residency status for tuition purposes for applicants. • Review and decide on appeals and changes of residency status for new and continuing students. • Assist students in the appeal process to the Office of General Counsel. • Collaborate with the Dream Resource Center and the Office of Financial Aid on AB540 students. Collaborate on Transfer Credit Evaluation • Ensure that transfer credit is assessed and correctly applied in coordination with the transfer credit team’s activities. • Assist applicants and new students with understanding their transfer credit reports. • Assist new students during summer freshman and transfer orientations. • Ensure that student records are properly updated. Other duties as assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education : Equivalent to graduation from a four-year college or university in a related field; 3 years of professional student services related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications • Master’s degree. • Particular knowledge of California and the CSU higher education environment. • Experience with undergraduate admissions and transfer credit policies and processes. • Experience providing excellent customer service in higher education. • Must be able to assist and advocate for students and parents, helping them navigate through the undergraduate admission processes. • Ability to integrate the use of a variety of technological systems used in workload planning and in transmission and retrieval of student information from databases, word processing software, spreadsheets, and messaging applications. • Ability to interpret academic publications, Title 5, SFSU and CSU policies, and bulletin information. • Ability to adapt to frequent changes/upgrades to procedures involving PeopleSoft Campus Solutions and to help optimize procedures with available software tools. • Ability to apply specific procedures to retrieve and upload documents to On Base, the optical archive of educational records. • Ability to utilize search functions and setup features in the Cal State Apply Control site, the CSU online application system. Use Cal State Apply information to direct applicants approved to apply under exceptional circumstances. • Ability to identify documents and to use PeopleSoft Campus Solutions to match documents to student records. • Ability to respond to complex and/or sensitive student inquiries which may include appeals on the basis of disability or extenuating circumstances. Incumbent must be able to respond tactfully in challenging customer interactions and to remain focused on the issue at hand. • Demonstrated experience with a variety of technological systems used in resource allocation including staffing, room scheduling, and ordering supplies or equipment. • Ability to recognize the value of alternate problem solving techniques and to develop effective solutions using incomplete or ambiguous information • Demonstrated experience supervising others. • Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special • Sustained computer use. • May be required to travel to off-campus locations for special activities. • May be required to attend some evening and weekend activities. • Must be able to interact competently with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Associate Registrar for the Registrar's Office Administrator Level (for MPP positions only) This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the The Director of the Registrar's Office. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Registrar's Office Appointment Type At will Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00 a.m. -5:00 p.m. Anticipated Hiring Range $6,625.00 - $7,356.00 Per Month ($79,500.00 - $88,272.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Assistant Vice President for Enrollment Management and University Registrar, the Associate Registrar is a member of the Office of the Registrar’s leadership team, as well as the broader Enrollment Management leadership team. The Associate Registrar, as a leader in the office, advises the AVP/University Registrar on procedures in their area of responsibility, making recommendations and providing assessment of impacts. The Associate Registrar is primarily responsible for the staff and systems that support the Academic Advisement and Degree Planner modules in CS, as well as the undergraduate graduation process. The Associate Registrar must be familiar with registrar-related modules within Campus Solutions (CS), including Academic Advisement, Student Records, and Degree Planner. The Associate Registrar is responsible for recruiting, hiring, training and evaluating the staff who evaluate undergraduate degree applications; creating and maintaining configuration and rules for the DPR and Degree Planner for General Education, University Requirements, majors, and minors; applying substitutions and exceptions to those rules; and working with academic departments to resolve issues concerning web exceptions, grading, Coursematch enrollments, Pre-Requisite Checking, Degree Planner, and the Academic Advisement Module in CS. The Associate Registrar also works with Athletics to determine NCAA Division II eligibility and is on the Board of Appeals and Review Committee. The Associate Registrar works closely with the Student Records Functional Business Analyst and Academic Advising Analyst to run audits and communicate to the SF State community. In addition to CS, the Registrar’s Office uses its legacy system for research, OnBase for scanned documents, and Microsoft Office. Working relationships with Academic Affairs and Administration and Finance as well as other units on campus ensure that the views and needs of SAEM are considered when changes to programs and/or systems are initiated by other units. These relationships also ensure a smooth flow of information, as well as data, between the Office of the Registrar and other areas. These relationships also contribute to ensuring that there is compliance with the Family Educational Rights and Privacy Act (FERPA) and all federal, state, SF State and California State University (CSU) regulations. Position Information GRADUATION AND UNDERGRADUATE DEGREE EVALUATIONS Oversee the preliminary and final evaluations of all Undergraduate Degree Applications, including creating timelines, managing the graduation evaluation team, and ensuring targets are hit. Coordinate with Undergraduate Admissions, Graduate Admissions, Colleges, and University Advising Centerby offering training and working to understand discrepancies with the DPR and processing substitutions, exceptions, and rule maintenance. Advise and counsel students and departments concerning procedures and policies dealing with records. Work with the Registrar’s Office Communications Analyst to update informational web sites, forms, and communications concerning any part of the graduation process (application to graduate, Degree Planner, Degree Progress Report, etc.). Oversee individual adjustments to student degree progress reports, including course substitutions, Bulletin updates, transfer credit, and other adjustments, ensuring they are processed by graduation evaluators accurately and in a timely manner. Represent the office on the Commencement Committee, and serve as a liaison with the Commencement Office, providing reports and lists of degree candidates to be listed in the Commencement program. Oversee any additional Commencement-related activities (such as preparing diploma covers) that the Registrar’s Office is responsible for. STRATEGIC INITIATIVES Serve on the Enrollment Management leadership team. Provide leadership, outreach, and support to strategic projects. Actively partner with analyst colleagues within the office and ITS to redesign workflow processes moreefficiently, and to create and maintain documentation of changes. Proactively communicate with departments and advisors on graduation-related process changes. Regularly communicate around dates and deadlines that impact work. Communication includes email messaging, Campus Memo publications, phone calls, meetings with staff and other areas, as well as active participation in Registrar Town Halls. Work with stakeholders within the office as well as across campus to ensure our work meets their needs and the needs of our students. MANAGE ACADEMIC ADVISEMENT AND DEGREE PLANNER MODULES Oversee the encoding and updating of student Degree Progress Reports (DPR) and Degree Planner based on SF State bulletin copy, academic department materials, and data provided by Institutional Research and the Division of Undergraduate Education and Academic Planning. Manage analyst teams to create and maintains audits, reports, and queries to fully automate degree evaluations, ensuring annual curriculum updates are completed each year before Orientation for the matriculating class begins. Oversee the creation and maintenance of related documentation. Coordinate with departments, ITS, and the Chancellor’s office the enrollment and reporting of grades forCoursematch and AB 386 courses Update student records in CS as needed, including by recording academic grades, grade changes, course withdrawals and other academic record keeping functions. STUDENT SERVICE AND PROFESSIONAL BEHAVIOR Lead the team to ensure that all service provided to students is high quality and timely. Coordinate andsupport staff in providing student-facing services, including email and phone inquiries, and in the One Stop. Participate in events such as Explore and Discover SF State, freshman and transfer student orientations,and staff the Gator Reg Help Line during registration cycles to assist students, staff and faculty who have registration-related questions. These events may take place in the evenings or on weekends. Provide leadership and supervision to staff in a manner that promotes professional growth, good workethics and supportive of the mission and values of SF State. Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conductfor a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. OTHER DUTIES AS ASSIGNED Minimum Qualifications Bachelor's Degree and a minimum of 2 years of progressively responsible experience in managing/leading/directing student records and enrollment staff within a college/university. Demonstrated experience within a comprehensive university environment working with a highly diverse student and staff population. Excellent written and oral communication skills and ability to explain complex concepts sensitively to students, their families and community stakeholders. Preferred Qualifications Equivalent to graduation from a Master’s degree in a related field. 4 years of progressively responsible experience in managing/leading/directing a student records and enrollment team within a college/university. Experience encoding Degree Audits within a Student Information System. Familiarity with Oracle Campus Solutions (CS). Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 14, 2023
Full Time
Description: Working Title Associate Registrar for the Registrar's Office Administrator Level (for MPP positions only) This position is an MPP II in the California State University Management Personnel Plan (MPP), reporting to the The Director of the Registrar's Office. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Registrar's Office Appointment Type At will Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00 a.m. -5:00 p.m. Anticipated Hiring Range $6,625.00 - $7,356.00 Per Month ($79,500.00 - $88,272.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Assistant Vice President for Enrollment Management and University Registrar, the Associate Registrar is a member of the Office of the Registrar’s leadership team, as well as the broader Enrollment Management leadership team. The Associate Registrar, as a leader in the office, advises the AVP/University Registrar on procedures in their area of responsibility, making recommendations and providing assessment of impacts. The Associate Registrar is primarily responsible for the staff and systems that support the Academic Advisement and Degree Planner modules in CS, as well as the undergraduate graduation process. The Associate Registrar must be familiar with registrar-related modules within Campus Solutions (CS), including Academic Advisement, Student Records, and Degree Planner. The Associate Registrar is responsible for recruiting, hiring, training and evaluating the staff who evaluate undergraduate degree applications; creating and maintaining configuration and rules for the DPR and Degree Planner for General Education, University Requirements, majors, and minors; applying substitutions and exceptions to those rules; and working with academic departments to resolve issues concerning web exceptions, grading, Coursematch enrollments, Pre-Requisite Checking, Degree Planner, and the Academic Advisement Module in CS. The Associate Registrar also works with Athletics to determine NCAA Division II eligibility and is on the Board of Appeals and Review Committee. The Associate Registrar works closely with the Student Records Functional Business Analyst and Academic Advising Analyst to run audits and communicate to the SF State community. In addition to CS, the Registrar’s Office uses its legacy system for research, OnBase for scanned documents, and Microsoft Office. Working relationships with Academic Affairs and Administration and Finance as well as other units on campus ensure that the views and needs of SAEM are considered when changes to programs and/or systems are initiated by other units. These relationships also ensure a smooth flow of information, as well as data, between the Office of the Registrar and other areas. These relationships also contribute to ensuring that there is compliance with the Family Educational Rights and Privacy Act (FERPA) and all federal, state, SF State and California State University (CSU) regulations. Position Information GRADUATION AND UNDERGRADUATE DEGREE EVALUATIONS Oversee the preliminary and final evaluations of all Undergraduate Degree Applications, including creating timelines, managing the graduation evaluation team, and ensuring targets are hit. Coordinate with Undergraduate Admissions, Graduate Admissions, Colleges, and University Advising Centerby offering training and working to understand discrepancies with the DPR and processing substitutions, exceptions, and rule maintenance. Advise and counsel students and departments concerning procedures and policies dealing with records. Work with the Registrar’s Office Communications Analyst to update informational web sites, forms, and communications concerning any part of the graduation process (application to graduate, Degree Planner, Degree Progress Report, etc.). Oversee individual adjustments to student degree progress reports, including course substitutions, Bulletin updates, transfer credit, and other adjustments, ensuring they are processed by graduation evaluators accurately and in a timely manner. Represent the office on the Commencement Committee, and serve as a liaison with the Commencement Office, providing reports and lists of degree candidates to be listed in the Commencement program. Oversee any additional Commencement-related activities (such as preparing diploma covers) that the Registrar’s Office is responsible for. STRATEGIC INITIATIVES Serve on the Enrollment Management leadership team. Provide leadership, outreach, and support to strategic projects. Actively partner with analyst colleagues within the office and ITS to redesign workflow processes moreefficiently, and to create and maintain documentation of changes. Proactively communicate with departments and advisors on graduation-related process changes. Regularly communicate around dates and deadlines that impact work. Communication includes email messaging, Campus Memo publications, phone calls, meetings with staff and other areas, as well as active participation in Registrar Town Halls. Work with stakeholders within the office as well as across campus to ensure our work meets their needs and the needs of our students. MANAGE ACADEMIC ADVISEMENT AND DEGREE PLANNER MODULES Oversee the encoding and updating of student Degree Progress Reports (DPR) and Degree Planner based on SF State bulletin copy, academic department materials, and data provided by Institutional Research and the Division of Undergraduate Education and Academic Planning. Manage analyst teams to create and maintains audits, reports, and queries to fully automate degree evaluations, ensuring annual curriculum updates are completed each year before Orientation for the matriculating class begins. Oversee the creation and maintenance of related documentation. Coordinate with departments, ITS, and the Chancellor’s office the enrollment and reporting of grades forCoursematch and AB 386 courses Update student records in CS as needed, including by recording academic grades, grade changes, course withdrawals and other academic record keeping functions. STUDENT SERVICE AND PROFESSIONAL BEHAVIOR Lead the team to ensure that all service provided to students is high quality and timely. Coordinate andsupport staff in providing student-facing services, including email and phone inquiries, and in the One Stop. Participate in events such as Explore and Discover SF State, freshman and transfer student orientations,and staff the Gator Reg Help Line during registration cycles to assist students, staff and faculty who have registration-related questions. These events may take place in the evenings or on weekends. Provide leadership and supervision to staff in a manner that promotes professional growth, good workethics and supportive of the mission and values of SF State. Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conductfor a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. OTHER DUTIES AS ASSIGNED Minimum Qualifications Bachelor's Degree and a minimum of 2 years of progressively responsible experience in managing/leading/directing student records and enrollment staff within a college/university. Demonstrated experience within a comprehensive university environment working with a highly diverse student and staff population. Excellent written and oral communication skills and ability to explain complex concepts sensitively to students, their families and community stakeholders. Preferred Qualifications Equivalent to graduation from a Master’s degree in a related field. 4 years of progressively responsible experience in managing/leading/directing a student records and enrollment team within a college/university. Experience encoding Degree Audits within a Student Information System. Familiarity with Oracle Campus Solutions (CS). Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Gift Processor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu . San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Advancement Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,450 to $4,700 per month ($53,400 to $56,400 annually) Salary is commensurate with experience. Position Summary Under general supervision, the Gift Processor processes donations to the University, including cash, check, and credit card transactions. This position reports directly to the Gift Records Manager. He/she posts gifts to AWA donor database and processes gift receipts and acknowledgement letters, as required. Retain ownership of the gift acknowledgement letter automation process and possess knowledge of basic software programming to support this function. He/she responds to donor inquiries and special requests from staff and faculty regarding information in the AWA database. He/she provides daily updates to AWA donor database. Maintain the Central Files and ensure records are in good condition by keeping files organized, properly labeled, legible and in compliance with IRS publications and CSU Chancellor’s Office Retention policies. Facilitate the Central Files scanning procedures by converting the paper copies into a digital & readable format and labeling files appropriately. The Gift Processor processes and posts gifts, and as needed, generates gift receipts and letters. The incumbent must maintain high work standard, produce error-free output, and exercise discretion and tact in dealing with highly confidential material. Responsible for reviewing/auditing own work to ensure integrity. Resolves gift processing issues and make recommendations as to courses of action. The Gift Processor is expected to work cooperatively and effectively with administrators, other staff, donors, and students. This position requires extreme attention to detail, follow through, and the ability to handle multiple tasks with minimal supervision. The incumbent may supervise student assistants, as required. Position Information Process and post gifts; generate and send donor receipts and thank you letters Daily update of donor database Central Files maintenance and electronic scanning procedures Respond to inquiries and special requests Other duties as assigned Minimum Qualifications Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications BA/BS degree or equivalent work experience in accounting, business administration, finance, or related field. 2-3 years’ experience technical/administrative work involving collecting, recording and analyzing data. Computer skills including database knowledge/experience imperative. MS Office skills should include advanced skills in MS Word (including mail merge functions) and intermediate Excel skills. Must have experience working with fundraising databases and be familiar with fundraising principles. Must have superior analytical skills, and the ability to troubleshoot and problem solve. Candidates should possess excellent written and oral English language communication skills and interpersonal skills, be able to follow written instructions, and exercise independent judgment in problem-solving. Must be self-motivated and have the ability to juggle multiple projects and meet deadlines. Knowledge of charitable giving policies and procedures helpful, as is experience in an educational or non-profit institution. Accounting and/or bookkeeping experience preferred. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate, and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 14, 2023
Full Time
Description: Working Title Gift Processor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu . San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Advancement Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,450 to $4,700 per month ($53,400 to $56,400 annually) Salary is commensurate with experience. Position Summary Under general supervision, the Gift Processor processes donations to the University, including cash, check, and credit card transactions. This position reports directly to the Gift Records Manager. He/she posts gifts to AWA donor database and processes gift receipts and acknowledgement letters, as required. Retain ownership of the gift acknowledgement letter automation process and possess knowledge of basic software programming to support this function. He/she responds to donor inquiries and special requests from staff and faculty regarding information in the AWA database. He/she provides daily updates to AWA donor database. Maintain the Central Files and ensure records are in good condition by keeping files organized, properly labeled, legible and in compliance with IRS publications and CSU Chancellor’s Office Retention policies. Facilitate the Central Files scanning procedures by converting the paper copies into a digital & readable format and labeling files appropriately. The Gift Processor processes and posts gifts, and as needed, generates gift receipts and letters. The incumbent must maintain high work standard, produce error-free output, and exercise discretion and tact in dealing with highly confidential material. Responsible for reviewing/auditing own work to ensure integrity. Resolves gift processing issues and make recommendations as to courses of action. The Gift Processor is expected to work cooperatively and effectively with administrators, other staff, donors, and students. This position requires extreme attention to detail, follow through, and the ability to handle multiple tasks with minimal supervision. The incumbent may supervise student assistants, as required. Position Information Process and post gifts; generate and send donor receipts and thank you letters Daily update of donor database Central Files maintenance and electronic scanning procedures Respond to inquiries and special requests Other duties as assigned Minimum Qualifications Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications BA/BS degree or equivalent work experience in accounting, business administration, finance, or related field. 2-3 years’ experience technical/administrative work involving collecting, recording and analyzing data. Computer skills including database knowledge/experience imperative. MS Office skills should include advanced skills in MS Word (including mail merge functions) and intermediate Excel skills. Must have experience working with fundraising databases and be familiar with fundraising principles. Must have superior analytical skills, and the ability to troubleshoot and problem solve. Candidates should possess excellent written and oral English language communication skills and interpersonal skills, be able to follow written instructions, and exercise independent judgment in problem-solving. Must be self-motivated and have the ability to juggle multiple projects and meet deadlines. Knowledge of charitable giving policies and procedures helpful, as is experience in an educational or non-profit institution. Accounting and/or bookkeeping experience preferred. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate, and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Groundsworker SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 6:00am - 2:30pm Anticipated Hiring Range $3376.00 per month ($40,512.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Grounds Supervisor, the primary responsibility of the Groundsworker is to plant, cultivate, fertilize, water; rake leaves; remove weeds; remove debris; maintain lawns; prepare and treat soils for planting; utilize and maintain tools, supplies and equipment; trim and prune trees, shrubs, and hedges; and erect tree supports. The Groundsworker may operate and perform minor maintenance on small power-operated equipment. They may also assist in sprinkler repair or nursery functions; and provide work direction to students or unskilled assistants. Position Information The Groundsworker position requires a skill level and knowledge commensurate with the ability to perform the job, including the above skill requirements, in a semi-independent manner under the direct supervision of the Grounds Operations Manager. • General gardening, grounds and exterior maintenance, and landscape installation. • Related duties as assigned. • Other duties as assigned. Minimum Qualifications Knowledge : Thorough knowledge of general gardening and grounds maintenance methods. General knowledge of proper methods of planting, cultivating, and caring for hedges, ornamental trees, shrubs, lawns, and flowers, and the use and care of gardening materials, tools, and equipment. Abilities : Ability to recognize the more common species of ornamental shrubs, trees and flowers grown in California; perform strenuous physical work as described in this classification; utilize mechanical aptitude and motor coordination; learn to skillfully operate small trucks and power-driven grounds equipment; read and write at a level appropriate to the duties of the position; and follow simple oral and written instructions. Experience : One year of experience in the care and maintenance of landscaped areas or in general grounds maintenance work, or in related manual labor. Preferred Qualifications The Groundsworker will be responsible for the maintenance of the University’s grounds adhering to the high standards of the department and the University. As such, the Groundsworker should have basic knowledge of: Turf and plant maintenance Irrigation installation and maintenance Pesticide application; Possession of a valid California State Qualified Applicator Certificate is desirable Installation of plant material Pruning Equipment usage and maintenance Landscape installation Must have a general knowledge of the methods, materials, chemicals, and equipment, used in landscape construction or maintenance to perform the skill requirements listed. Candidate must be able to work in a highly visible position. Must possess strong interpersonal communication skills including English language usage and comprehension capacity. Under the direction of the Grounds Operations Manager, candidate must have strong professional skills, the ability to work independently and follow through with tasks independently. Candidate must possess a strong ability to coordinate multiple projects throughout the year. Candidate must have the ability to work well with students, faculty, staff and administrators. Environmental/Physical/Special Moderate to heavy physical tasks. Must be able to lift in excess of 75 pounds. Majority of work will be outdoors and in inclement weather. Position requires the ability wear a uniform that is used by the department and to carry a department provided mobile phone / radio and answer calls during the work schedule. Fingerprinting is required for this position in compliance with Practice Directive 201. Successful candidate must have a non-restricted valid state driver's license. Position may require the use of state vehicle to interact with employees in satellite locations (Downtown Campus, Romberg-Tiburon Campus, etc.). The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 14, 2023
Full Time
Description: Working Title Groundsworker SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 6:00am - 2:30pm Anticipated Hiring Range $3376.00 per month ($40,512.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Grounds Supervisor, the primary responsibility of the Groundsworker is to plant, cultivate, fertilize, water; rake leaves; remove weeds; remove debris; maintain lawns; prepare and treat soils for planting; utilize and maintain tools, supplies and equipment; trim and prune trees, shrubs, and hedges; and erect tree supports. The Groundsworker may operate and perform minor maintenance on small power-operated equipment. They may also assist in sprinkler repair or nursery functions; and provide work direction to students or unskilled assistants. Position Information The Groundsworker position requires a skill level and knowledge commensurate with the ability to perform the job, including the above skill requirements, in a semi-independent manner under the direct supervision of the Grounds Operations Manager. • General gardening, grounds and exterior maintenance, and landscape installation. • Related duties as assigned. • Other duties as assigned. Minimum Qualifications Knowledge : Thorough knowledge of general gardening and grounds maintenance methods. General knowledge of proper methods of planting, cultivating, and caring for hedges, ornamental trees, shrubs, lawns, and flowers, and the use and care of gardening materials, tools, and equipment. Abilities : Ability to recognize the more common species of ornamental shrubs, trees and flowers grown in California; perform strenuous physical work as described in this classification; utilize mechanical aptitude and motor coordination; learn to skillfully operate small trucks and power-driven grounds equipment; read and write at a level appropriate to the duties of the position; and follow simple oral and written instructions. Experience : One year of experience in the care and maintenance of landscaped areas or in general grounds maintenance work, or in related manual labor. Preferred Qualifications The Groundsworker will be responsible for the maintenance of the University’s grounds adhering to the high standards of the department and the University. As such, the Groundsworker should have basic knowledge of: Turf and plant maintenance Irrigation installation and maintenance Pesticide application; Possession of a valid California State Qualified Applicator Certificate is desirable Installation of plant material Pruning Equipment usage and maintenance Landscape installation Must have a general knowledge of the methods, materials, chemicals, and equipment, used in landscape construction or maintenance to perform the skill requirements listed. Candidate must be able to work in a highly visible position. Must possess strong interpersonal communication skills including English language usage and comprehension capacity. Under the direction of the Grounds Operations Manager, candidate must have strong professional skills, the ability to work independently and follow through with tasks independently. Candidate must possess a strong ability to coordinate multiple projects throughout the year. Candidate must have the ability to work well with students, faculty, staff and administrators. Environmental/Physical/Special Moderate to heavy physical tasks. Must be able to lift in excess of 75 pounds. Majority of work will be outdoors and in inclement weather. Position requires the ability wear a uniform that is used by the department and to carry a department provided mobile phone / radio and answer calls during the work schedule. Fingerprinting is required for this position in compliance with Practice Directive 201. Successful candidate must have a non-restricted valid state driver's license. Position may require the use of state vehicle to interact with employees in satellite locations (Downtown Campus, Romberg-Tiburon Campus, etc.). The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Nurse Practitioner SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Health Services Appointment Type This is a one-year probationary position. Time Base 0.90 FTE Work Schedule This position will work to-be-determined shifts occurring M, T, W, Th, or F, from 8-5. Anticipated Hiring Range $9,800.00- $10,015.00 Per Month at .90 time-base ($117,600.00 - $120,180.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Student Health Services (SHS) Associate Medical Director and under medical supervision of a Physician, the Nurse Practitioner (NP) plans, provides and evaluates women’s health services including contraceptive care and health care maintenance, as well as primary health care to males and females with common illnesses and injuries. Incumbent reviews and interprets patients’ histories, performs physical examinations, and reviews test results to assess patients’ problems and needs. The incumbent also performs collaborative consultations with Physicians for more complicated health problems or conditions not covered by protocols. Position Information CLINICAL RESPONSIBILITIES Under the supervision of a Physician and established SHS protocols, the incumbent: • Works independently according to guidelines and practices described in SHS Physician-approved protocols. • Obtains detailed health histories and performs complete physical examinations using applicable clinical techniques and diagnostic tools. • Establishes, diagnoses and documents health care plans, disposition, referrals and prognoses in the Electronic Health Record (EHR) or on paper when required, using the subjective, objective, assessment, and plan (SOAP) format, problem lists and medication lists. • Diagnoses common acute and chronic illnesses and injuries. • Develops and implements treatment plans based on evaluation of patients’ health histories, physical examinations, and test results. • Furnishes medications to patients according to supervising Physician’s protocols and the Board of Registered Nursing (BRN) and Drug Enforcement Administration (DEA) regulations. • Instructs and counsels patients regarding family planning, health problems, preventative healthcare and health care maintenance. • Instructs and counsels patients regarding use of medications and seeks patient and provider concordance for prescribed therapeutic regimens. • Performs other procedures and minor surgeries such as injections, immunizations, placement and removal of implantable contraceptive devices, incisions and drainage. • Maintains compliance with established University policies, procedures, and protocols for quality assurance and infection control. • Establishes and documents health care plans and prognoses, and maintains records in SHS approved system and format. • Documents each patient encounter in a manner that will enable other providers or peer reviewing group to evaluate the effectiveness, efficiency and appropriateness of the plan. • Orders, interprets and evaluates routine lab tests and other diagnostic tests and procedures including x-ray examinations. • Performs simple Clinical Laboratory Improvement Amendments (CLIA)-Waived tests including Urinalysis (U/A), Urine Pregnancy testing, Rapid Strep, Finger Stick Glucose, and Provider Performed Microscopy (PPM). • Provides emergency/disaster care during a campus disaster. • Uses computers, including internet browser, email, Microsoft Office, EHR and the practice management software applications used at SHS. • Provides contraceptive counseling and surveillance, including Nexplanon, Mirena, Paragard, and Skyla insertion and removals. • Assesses and treats gynecological issues (vaginitis, abnormal bleeding, breast conditions, etc.). • Conducts well woman exams and provides sexually transmitted infection (STI) education, screening and treatment. • Provide gynelogical care including care associated with family planning and women’s health (which covers medicated abortions) . Other duties as assigned Minimum Qualifications Education and Experience: Academic degree or certificate from an approved college or university-based Nurse Practitioner program or equivalent training and experience as outlined by the California Board of Registered Nursing (BRN). Incumbent must be clinically competent in a medical specialty applicable to their position and possess sufficient experience to independently perform the duties of a Nurse Practitioner within that specialty. License and Certifications: Possess and maintain a valid California license as a Registered Nurse and a BRN certificate evidencing that the individual is qualified to use the title of Nurse Practitioner, as required by the California Board of Registered Nursing. In addition, if the incumbent is delegated the authority to furnish medications, the incumbent must possess and maintain a valid BRN Furnishing Certificate. If the furnishing procedures include the delegated authority to furnish specific controlled substances, incumbents must also possess and maintain a valid Drug Enforcement Administration (DEA) number and certificate. Knowledge: Comprehensive knowledge of advanced nursing and primary care principles, methods and procedures; thorough knowledge of medical theories, practices and protocols relative to the scope of practice, subject areas such as growth and development, pathophysiology, psychosocial assessment, pharmacology, nutrition, disease management, and the principles of health maintenance, applicable state and federal laws and regulations pertaining to practice as a Nurse Practitioner; and general knowledge of effective supervisory principles and practices, if assigned lead work direction. Abilities: Possess the abilities and clinical competence required to work as a Nurse Practitioner including, but not limited to, the ability to work independently in assigned areas of practice established by the supervising physician; demonstrate clinical competence in eliciting patient histories, conducting examinations, diagnosing and treating acute and chronic illnesses and injuries, assessing patient needs and making appropriate referrals; use clinical techniques and diagnostic tools; interpret laboratory and other test results; keep current with developments in the medical field pertinent to the incumbent’s scope of practice; establish and maintain effective working relationships with other health center staff; be sensitive to and communicate effectively with diverse patients; and, if assigned, provide lead work direction to specified health center support staff. Preferred Qualifications This information will appear on the job posting in SF State Careers. This information is to be used in addition to the Minimum Qualifications as selection criteria. List any knowledge, skills and abilities that would enhance an incumbent’s ability to perform the work of the position, such as job-related education and specific job experience in addition to that described above. Example: Education/coursework related to providing clerical and administrative assistance in a business setting, related experience in an educational setting, and experience working with directly with students to assist them in completing standard forms. - Previous experience providing healthcare services to young adults. - Demonstrated ability to provide women’s services including inserting long acting reversible contraceptives (LARCs) and performing medication abortion (MAB) services. - Demonstrated ability to perform patient assessment and triage. - Demonstrated ability to provide Urgent Care in a high patient volume environment. Required License/ Certification • Incumbent must possess the following: valid license as a Registered Nurse and Nurse Practitioner from the California BRN; valid furnishing number and certificate; National Provider Number; current, valid DEA Certificate; current CPR certificate. • Employment is contingent upon passing a background check. • The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special Move boxes of paper weighing up to 50 pounds is required. Incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 14, 2023
Part Time
Description: Working Title Nurse Practitioner SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Health Services Appointment Type This is a one-year probationary position. Time Base 0.90 FTE Work Schedule This position will work to-be-determined shifts occurring M, T, W, Th, or F, from 8-5. Anticipated Hiring Range $9,800.00- $10,015.00 Per Month at .90 time-base ($117,600.00 - $120,180.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Student Health Services (SHS) Associate Medical Director and under medical supervision of a Physician, the Nurse Practitioner (NP) plans, provides and evaluates women’s health services including contraceptive care and health care maintenance, as well as primary health care to males and females with common illnesses and injuries. Incumbent reviews and interprets patients’ histories, performs physical examinations, and reviews test results to assess patients’ problems and needs. The incumbent also performs collaborative consultations with Physicians for more complicated health problems or conditions not covered by protocols. Position Information CLINICAL RESPONSIBILITIES Under the supervision of a Physician and established SHS protocols, the incumbent: • Works independently according to guidelines and practices described in SHS Physician-approved protocols. • Obtains detailed health histories and performs complete physical examinations using applicable clinical techniques and diagnostic tools. • Establishes, diagnoses and documents health care plans, disposition, referrals and prognoses in the Electronic Health Record (EHR) or on paper when required, using the subjective, objective, assessment, and plan (SOAP) format, problem lists and medication lists. • Diagnoses common acute and chronic illnesses and injuries. • Develops and implements treatment plans based on evaluation of patients’ health histories, physical examinations, and test results. • Furnishes medications to patients according to supervising Physician’s protocols and the Board of Registered Nursing (BRN) and Drug Enforcement Administration (DEA) regulations. • Instructs and counsels patients regarding family planning, health problems, preventative healthcare and health care maintenance. • Instructs and counsels patients regarding use of medications and seeks patient and provider concordance for prescribed therapeutic regimens. • Performs other procedures and minor surgeries such as injections, immunizations, placement and removal of implantable contraceptive devices, incisions and drainage. • Maintains compliance with established University policies, procedures, and protocols for quality assurance and infection control. • Establishes and documents health care plans and prognoses, and maintains records in SHS approved system and format. • Documents each patient encounter in a manner that will enable other providers or peer reviewing group to evaluate the effectiveness, efficiency and appropriateness of the plan. • Orders, interprets and evaluates routine lab tests and other diagnostic tests and procedures including x-ray examinations. • Performs simple Clinical Laboratory Improvement Amendments (CLIA)-Waived tests including Urinalysis (U/A), Urine Pregnancy testing, Rapid Strep, Finger Stick Glucose, and Provider Performed Microscopy (PPM). • Provides emergency/disaster care during a campus disaster. • Uses computers, including internet browser, email, Microsoft Office, EHR and the practice management software applications used at SHS. • Provides contraceptive counseling and surveillance, including Nexplanon, Mirena, Paragard, and Skyla insertion and removals. • Assesses and treats gynecological issues (vaginitis, abnormal bleeding, breast conditions, etc.). • Conducts well woman exams and provides sexually transmitted infection (STI) education, screening and treatment. • Provide gynelogical care including care associated with family planning and women’s health (which covers medicated abortions) . Other duties as assigned Minimum Qualifications Education and Experience: Academic degree or certificate from an approved college or university-based Nurse Practitioner program or equivalent training and experience as outlined by the California Board of Registered Nursing (BRN). Incumbent must be clinically competent in a medical specialty applicable to their position and possess sufficient experience to independently perform the duties of a Nurse Practitioner within that specialty. License and Certifications: Possess and maintain a valid California license as a Registered Nurse and a BRN certificate evidencing that the individual is qualified to use the title of Nurse Practitioner, as required by the California Board of Registered Nursing. In addition, if the incumbent is delegated the authority to furnish medications, the incumbent must possess and maintain a valid BRN Furnishing Certificate. If the furnishing procedures include the delegated authority to furnish specific controlled substances, incumbents must also possess and maintain a valid Drug Enforcement Administration (DEA) number and certificate. Knowledge: Comprehensive knowledge of advanced nursing and primary care principles, methods and procedures; thorough knowledge of medical theories, practices and protocols relative to the scope of practice, subject areas such as growth and development, pathophysiology, psychosocial assessment, pharmacology, nutrition, disease management, and the principles of health maintenance, applicable state and federal laws and regulations pertaining to practice as a Nurse Practitioner; and general knowledge of effective supervisory principles and practices, if assigned lead work direction. Abilities: Possess the abilities and clinical competence required to work as a Nurse Practitioner including, but not limited to, the ability to work independently in assigned areas of practice established by the supervising physician; demonstrate clinical competence in eliciting patient histories, conducting examinations, diagnosing and treating acute and chronic illnesses and injuries, assessing patient needs and making appropriate referrals; use clinical techniques and diagnostic tools; interpret laboratory and other test results; keep current with developments in the medical field pertinent to the incumbent’s scope of practice; establish and maintain effective working relationships with other health center staff; be sensitive to and communicate effectively with diverse patients; and, if assigned, provide lead work direction to specified health center support staff. Preferred Qualifications This information will appear on the job posting in SF State Careers. This information is to be used in addition to the Minimum Qualifications as selection criteria. List any knowledge, skills and abilities that would enhance an incumbent’s ability to perform the work of the position, such as job-related education and specific job experience in addition to that described above. Example: Education/coursework related to providing clerical and administrative assistance in a business setting, related experience in an educational setting, and experience working with directly with students to assist them in completing standard forms. - Previous experience providing healthcare services to young adults. - Demonstrated ability to provide women’s services including inserting long acting reversible contraceptives (LARCs) and performing medication abortion (MAB) services. - Demonstrated ability to perform patient assessment and triage. - Demonstrated ability to provide Urgent Care in a high patient volume environment. Required License/ Certification • Incumbent must possess the following: valid license as a Registered Nurse and Nurse Practitioner from the California BRN; valid furnishing number and certificate; National Provider Number; current, valid DEA Certificate; current CPR certificate. • Employment is contingent upon passing a background check. • The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special Move boxes of paper weighing up to 50 pounds is required. Incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Clinical Counselor in Residence SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Counseling & Psychological Services Appointment Type This is a one-year contract position with an opportunity to be renewed year by year. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 1pm to 10pm Anticipated Hiring Range $7084.00 per month ($85,008.00 annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Counseling & Psychological Services (CAPS), this candidate provides a full range of individual and group psychological services to students, as well as consultation to faculty and staff who represent a wide range of multicultural backgrounds, presenting complex psychosocial, personal, and family issues. The Clinical Counselor in Residence program places professionally trained mental health clinicians in the Residential Life area to address the mental health needs of residents and non-resident students particularly in the evening hours, and support the work done by Residential Life staff and student leaders. They will collaboratively work with SF State’s Student Housing Office; Guardian Scholars Program; Basic Needs Initiatives, Student Health Services (SHS), Dean of Students Office, and others to holistically support students, and keep them on track for academic success and retention. The Clinical Counselor in Residence effectively represents CAPS as a member of the University faculty, and performs additional professional services as individual skills, interests, and agency needs indicate. Position Information Clinical Counseling Conduct Intakes, assessment, crisis intervention, and triage; Provide brief individual counseling, groups, workshops, outreach, and crisis intervention (using time-limited treatment models); Provide outreach and consultation to the Residence Life staff related to student concerns, and the University community. Collaborate with other campus departments to reach students in need of support, such as Educational Opportunity & Pathway Programs, the Division of Equity and Community Inclusion, AS Women’s Center, AS Queer Trans Resource Center, and Student Activities & Events. Coordinate referrals with the campus case management team Provide specific crisis management, assessment, intervention services and stabilization for Res Life clients. Work closely with the Director of CAPS, University Police, and Residential Life particularly during transport of students in crisis to the hospital. Preventative and Educational Programming Partner with Residential Life staff to attend and assist with planning training and meetings. Create opportunities for students to become more familiar/comfortable with mental health services andresources. Serve as a resource to students and staff to support programmatic needs within the residence halls. Collaborate with Res Life staff in providing programming opportunities for all residence hall communities and outreach to the student population and the residence hall staff. Administrative and Liaison Responsibilities Participate in and contribute to CAPS staff and clinical meetings, professional development, and division and university committees that promote student well-being. Meet regularly with the Residential Life Leadership Team and various staff teams. Attend Residence Life formation weekly meetings and trainings. Attend community events to increase visibility of CIR position. Serve on departmental and University-wide committees as appropriate to the job responsibilities. Prepare and maintain concise case records, reports, and other documentation. Maintain strict client confidentiality in compliance with local, state, and federal regulations and laws. Other duties as assigned. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Education and Experience: Applicants for Student Services Professional, Academic-Related I should have a combination of education and experience comparable to the minimum qualifications typically required of individuals eligible for holding the rank of Assistant Professor. A primary consideration in evaluating the education and experience of candidates for an SSP AR I position is the degree in which such experience and education provide evidence of the specialized skill and knowledge requirements and the potential ability essential to successful performance of the assigned functions of the position to be filled. Minimum qualifications typically required include possession of an appropriate terminal degree, e.g., either a Doctorate in behavioral sciences, counseling, psychology or a specific related academic field or a California license as a Psychologist, Marriage, Family and Child Counselor or as a Clinical Social Worker which requires a master’s degree in social work with appropriate internship. Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most or all the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Demonstrated ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, diverse and multi-aged student body group; plan and conduct workshops and groups utilizing innovative facilitation techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner. Interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Preferred Qualifications Post graduate clinical experience in a university setting. Experience working in a multicultural urban setting. Previous experience working with Residential Life, Basic Needs programs, or clients facing immediate crisis. Experience in the provision of clinical services to students who identify as Black, Indigenous, and/or PoC. Experience in the provision of outreach and consultation services to the university community. Experience and clinical effectiveness in multicultural counseling approaches with ethnically and culturally diverse clients and communities. Knowledge and experience working with clinical issues common in a university setting (e.g. substance abuse, sexual assault, eating disorders, conflict resolution, individual/group conflict resolution, trauma debriefing, etc.). Clinical skills and experience in time-limited, short-term approaches, with a broad range of complex personal and interpersonal issues. Ability to establish effective working collaborations between individuals and groups representing different cultures, interest groups, and/or departments. Ability to provide effective consultation regarding a variety of psychological incident debriefing capabilities. Extensive experience making discerning judgments regarding complex legal and ethical issues. Experience and skills in training and supervising of graduate level interns. Experience in working with immigrant and international student populations. Proficiency in a second language. Core Competencies - embody the following competencies. Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. ENVIRONMENT AND/OR PHYSICAL REQUIRMENTS AND/OR SPECIAL WORKING CONDITIONS The incumbent works a 40-hour work week mainly in the afternoon and evening hours (up until 10:00pm) with varied shifts and times, including some days, weekends, and non-traditional hours. Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Occasional day, after-hours, and weekend coverage for university events and/or emergency/crisis situations. Incumbent must be able to work remotely as needed. Pre-Employment Requirements The successful candidate must have an earned Master's or Doctorate degree from a regionally-accredited university, in counseling psychology, clinical psychology, counselor education, social work, marriage and family, or other closely related discipline; must have had a supervised internship, supervised field placement, or equivalent as part of the requirement for the degree, which included clinical assessment, counseling and crisis intervention, preferably with a diverse college-age population; must hold appropriate and current California state licensure or be able to successfully obtain California state licensure within one year of appointment, or hold appropriate and current licensure in another state or province and be able to successfully obtain California state licensure within one year of appointment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 14, 2023
Full Time
Description: Working Title Clinical Counselor in Residence SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Counseling & Psychological Services Appointment Type This is a one-year contract position with an opportunity to be renewed year by year. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 1pm to 10pm Anticipated Hiring Range $7084.00 per month ($85,008.00 annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Counseling & Psychological Services (CAPS), this candidate provides a full range of individual and group psychological services to students, as well as consultation to faculty and staff who represent a wide range of multicultural backgrounds, presenting complex psychosocial, personal, and family issues. The Clinical Counselor in Residence program places professionally trained mental health clinicians in the Residential Life area to address the mental health needs of residents and non-resident students particularly in the evening hours, and support the work done by Residential Life staff and student leaders. They will collaboratively work with SF State’s Student Housing Office; Guardian Scholars Program; Basic Needs Initiatives, Student Health Services (SHS), Dean of Students Office, and others to holistically support students, and keep them on track for academic success and retention. The Clinical Counselor in Residence effectively represents CAPS as a member of the University faculty, and performs additional professional services as individual skills, interests, and agency needs indicate. Position Information Clinical Counseling Conduct Intakes, assessment, crisis intervention, and triage; Provide brief individual counseling, groups, workshops, outreach, and crisis intervention (using time-limited treatment models); Provide outreach and consultation to the Residence Life staff related to student concerns, and the University community. Collaborate with other campus departments to reach students in need of support, such as Educational Opportunity & Pathway Programs, the Division of Equity and Community Inclusion, AS Women’s Center, AS Queer Trans Resource Center, and Student Activities & Events. Coordinate referrals with the campus case management team Provide specific crisis management, assessment, intervention services and stabilization for Res Life clients. Work closely with the Director of CAPS, University Police, and Residential Life particularly during transport of students in crisis to the hospital. Preventative and Educational Programming Partner with Residential Life staff to attend and assist with planning training and meetings. Create opportunities for students to become more familiar/comfortable with mental health services andresources. Serve as a resource to students and staff to support programmatic needs within the residence halls. Collaborate with Res Life staff in providing programming opportunities for all residence hall communities and outreach to the student population and the residence hall staff. Administrative and Liaison Responsibilities Participate in and contribute to CAPS staff and clinical meetings, professional development, and division and university committees that promote student well-being. Meet regularly with the Residential Life Leadership Team and various staff teams. Attend Residence Life formation weekly meetings and trainings. Attend community events to increase visibility of CIR position. Serve on departmental and University-wide committees as appropriate to the job responsibilities. Prepare and maintain concise case records, reports, and other documentation. Maintain strict client confidentiality in compliance with local, state, and federal regulations and laws. Other duties as assigned. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Education and Experience: Applicants for Student Services Professional, Academic-Related I should have a combination of education and experience comparable to the minimum qualifications typically required of individuals eligible for holding the rank of Assistant Professor. A primary consideration in evaluating the education and experience of candidates for an SSP AR I position is the degree in which such experience and education provide evidence of the specialized skill and knowledge requirements and the potential ability essential to successful performance of the assigned functions of the position to be filled. Minimum qualifications typically required include possession of an appropriate terminal degree, e.g., either a Doctorate in behavioral sciences, counseling, psychology or a specific related academic field or a California license as a Psychologist, Marriage, Family and Child Counselor or as a Clinical Social Worker which requires a master’s degree in social work with appropriate internship. Knowledge and Abilities: Dependent upon the specific position and classification under consideration, candidates should possess most or all the following: Knowledge of organizational development, planning and structure; principles of administrative, personnel and fiscal management; professional counseling techniques and strategies; statistics and research methodologies; specific academic discipline. Knowledge of or ability to understand the role and functioning of Student Services and Academic Affairs programs in a higher education setting and work with students from multicultural backgrounds presenting various attitudes and value systems. Demonstrated ability to counsel students utilizing professional counseling techniques and strategies and meet the needs of a multicultural, diverse and multi-aged student body group; plan and conduct workshops and groups utilizing innovative facilitation techniques; visualize needed changes and improvements in counseling or related programs; originate new, different or creative solutions to student problems; gain acceptance of program operations based on positive working relationships and recognition and understanding of the need for compromise; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organizations served; collect and analyze data or information; solve problems and to draw conclusions from an analysis of the data collected; apply and utilize various statistical and research methods; organize and present data and information in a concise and logical manner. Interview skillfully; establish and maintain cooperative working relationships with others; prepare and present oral and written reports which are clear, concise and comprehensive; and ability to continually increase the range of comprehension and knowledge of the theoretical and practical aspects of the research performed in the Student Services area. Preferred Qualifications Post graduate clinical experience in a university setting. Experience working in a multicultural urban setting. Previous experience working with Residential Life, Basic Needs programs, or clients facing immediate crisis. Experience in the provision of clinical services to students who identify as Black, Indigenous, and/or PoC. Experience in the provision of outreach and consultation services to the university community. Experience and clinical effectiveness in multicultural counseling approaches with ethnically and culturally diverse clients and communities. Knowledge and experience working with clinical issues common in a university setting (e.g. substance abuse, sexual assault, eating disorders, conflict resolution, individual/group conflict resolution, trauma debriefing, etc.). Clinical skills and experience in time-limited, short-term approaches, with a broad range of complex personal and interpersonal issues. Ability to establish effective working collaborations between individuals and groups representing different cultures, interest groups, and/or departments. Ability to provide effective consultation regarding a variety of psychological incident debriefing capabilities. Extensive experience making discerning judgments regarding complex legal and ethical issues. Experience and skills in training and supervising of graduate level interns. Experience in working with immigrant and international student populations. Proficiency in a second language. Core Competencies - embody the following competencies. Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. ENVIRONMENT AND/OR PHYSICAL REQUIRMENTS AND/OR SPECIAL WORKING CONDITIONS The incumbent works a 40-hour work week mainly in the afternoon and evening hours (up until 10:00pm) with varied shifts and times, including some days, weekends, and non-traditional hours. Incumbent has their own work area and must be able to work effectively with a variety of individuals and function in a high visibility area, occasionally under pressure. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Occasional day, after-hours, and weekend coverage for university events and/or emergency/crisis situations. Incumbent must be able to work remotely as needed. Pre-Employment Requirements The successful candidate must have an earned Master's or Doctorate degree from a regionally-accredited university, in counseling psychology, clinical psychology, counselor education, social work, marriage and family, or other closely related discipline; must have had a supervised internship, supervised field placement, or equivalent as part of the requirement for the degree, which included clinical assessment, counseling and crisis intervention, preferably with a diverse college-age population; must hold appropriate and current California state licensure or be able to successfully obtain California state licensure within one year of appointment, or hold appropriate and current licensure in another state or province and be able to successfully obtain California state licensure within one year of appointment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title SoCal Regional Undergraduate Recruitment Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admission and Recruitment Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,935,000.00 Per Month ($59,225.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director for Undergraduate Recruitment, the SoCal Regional Undergraduate Recruitment Specialist represents SF State at Southern California high school/community college visits, college nights/fairs, and transfer days/fairs as assigned. Incumbent plans visits to schools, schedules and makes presentations and follow-up visits. The regional recruiter identifies potential students, and provides information about higher education generally, and the California State University (CSU) and SF State, specifically; and behaves in a manner that promotes goodwill on behalf of the University. Incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State and the CSU system. The incumbent educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes, and develops and implements programs for student recruitment and yield. The incumbent will work remotely, and travel within the Los Angeles and San Diego area, providing coverage in other areas as needed. This is a SoCal-based role, but the incumbent is expected to travel to SF State for large campus events such as Explore SF State and Discover SF State, as well as for all-staff trainings. Position Information Outreach & Advising Provide direct pre-admissions assistance and follow-up for SoCal-based students interested in CSU/SF State University. This includes providing workshops, presentations, and conducting individual and group pre-admissions advising sessions, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to prospective students. Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for Community Colleges, K-12, Community Based Organizations, and SF State stakeholders. Serve as main recruiter for all SoCal-based events such as college fairs and yield events. Support daily outreach work including phones, emails, presentations and student advising. Campus Representation Represent the Office of Undergraduate Admissions and Recruitment of SF State at selected campus, community, and statewide CSU events, outreach activities, counselor meetings/conferences, and other special events throughout SoCal. Participate in department and campus committees, programs, and projects as assigned. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, programs, and services including, but not limited to, the following areas: EOP, Veterans, Associate Degree for Transfers (AD-T), Office of International Programs, Metro Academies, Athletics, AB540/undocumented students, Early Start, New Student Programs, Housing, Financial Aid, Residential Life, Majors and Programs, SF State General Education patterns, Alumni, etc. Special Events Assist in the planning and implementation of on and off campus special events, including Discover SF State, Explore SF State, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Participate in various virtual student recruitment and outreach campaigns. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Work efficiently in an individual remote setting, and also communicate well with the Associate Director and the recruitment team. Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multiaged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a jobrelated field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Master's degree Bilingual skills highly desirable Experience with setting up and conducting virtual meetings using current technologies. Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, EOP (Educational Opportunity Program) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students. Ability to acquire and maintain current knowledge of K-12 and higher education issues. Excellent oral and written communication skills. Knowledge of Microsoft Office and other computer and software tools. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. o Diversity and inclusion. Environmental/Physical/Special 70% of time is spent traveling to school or community sites. • Must transport recruitment materials to and from site; must load and unload materials weighing up to 50 pounds each. • Must sometimes travel by air and stay overnight in hotels when attending recruitment functions and professional development events. • Ability and willingness to accommodate a flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies. • Must be willing and able to travel distances of 50 miles or more throughout California, including nights and weekends. • Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California; if no access to a car, must make own transportation arrangements to meet recruitment commitments on time. • Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 14, 2023
Full Time
Description: Working Title SoCal Regional Undergraduate Recruitment Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admission and Recruitment Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,935,000.00 Per Month ($59,225.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director for Undergraduate Recruitment, the SoCal Regional Undergraduate Recruitment Specialist represents SF State at Southern California high school/community college visits, college nights/fairs, and transfer days/fairs as assigned. Incumbent plans visits to schools, schedules and makes presentations and follow-up visits. The regional recruiter identifies potential students, and provides information about higher education generally, and the California State University (CSU) and SF State, specifically; and behaves in a manner that promotes goodwill on behalf of the University. Incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State and the CSU system. The incumbent educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes, and develops and implements programs for student recruitment and yield. The incumbent will work remotely, and travel within the Los Angeles and San Diego area, providing coverage in other areas as needed. This is a SoCal-based role, but the incumbent is expected to travel to SF State for large campus events such as Explore SF State and Discover SF State, as well as for all-staff trainings. Position Information Outreach & Advising Provide direct pre-admissions assistance and follow-up for SoCal-based students interested in CSU/SF State University. This includes providing workshops, presentations, and conducting individual and group pre-admissions advising sessions, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to prospective students. Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for Community Colleges, K-12, Community Based Organizations, and SF State stakeholders. Serve as main recruiter for all SoCal-based events such as college fairs and yield events. Support daily outreach work including phones, emails, presentations and student advising. Campus Representation Represent the Office of Undergraduate Admissions and Recruitment of SF State at selected campus, community, and statewide CSU events, outreach activities, counselor meetings/conferences, and other special events throughout SoCal. Participate in department and campus committees, programs, and projects as assigned. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, programs, and services including, but not limited to, the following areas: EOP, Veterans, Associate Degree for Transfers (AD-T), Office of International Programs, Metro Academies, Athletics, AB540/undocumented students, Early Start, New Student Programs, Housing, Financial Aid, Residential Life, Majors and Programs, SF State General Education patterns, Alumni, etc. Special Events Assist in the planning and implementation of on and off campus special events, including Discover SF State, Explore SF State, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Participate in various virtual student recruitment and outreach campaigns. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Work efficiently in an individual remote setting, and also communicate well with the Associate Director and the recruitment team. Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multiaged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a jobrelated field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Master's degree Bilingual skills highly desirable Experience with setting up and conducting virtual meetings using current technologies. Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, EOP (Educational Opportunity Program) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students. Ability to acquire and maintain current knowledge of K-12 and higher education issues. Excellent oral and written communication skills. Knowledge of Microsoft Office and other computer and software tools. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. o Diversity and inclusion. Environmental/Physical/Special 70% of time is spent traveling to school or community sites. • Must transport recruitment materials to and from site; must load and unload materials weighing up to 50 pounds each. • Must sometimes travel by air and stay overnight in hotels when attending recruitment functions and professional development events. • Ability and willingness to accommodate a flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies. • Must be willing and able to travel distances of 50 miles or more throughout California, including nights and weekends. • Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California; if no access to a car, must make own transportation arrangements to meet recruitment commitments on time. • Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Lead Undergraduate Recruitment Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admissions & Recruitment Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,497,000.00 Per Month ($65,965.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director for Undergraduate Recruitment, the Lead Undergraduate Recruitment Specialist provides complex and multifaceted advising to prospective students in the Office of Undergraduate Admissions and Recruitment and serves as SF State’s Transfer Success Pathways (TSP) Campus Coordinator. The incumbent’s skill level enables them to provide lead work in undergraduate recruitment related to staffing, training, and planning for the SSP II Undergraduate Recruitment Specialists. The lead recruiter represents SF State at high school/community college visits, college nights/fairs, and transfer days/fairs. As the TSP Campus Coordinator, the incumbent coordinates and implements the Transfer Success Pathways/Transfer Planner Program to facilitate SF State’s development, recruitment, and enrollment of a qualified undergraduate student body. The lead recruiter works with the TSP Manager at the California State University (CSU) Chancellor’s Office and other CSU Campus TSP Coordinators as needed. The incumbent serves as a lead within the recruitment team by assisting the recruiters in strategically planning recruitment travel, and by helping with presentations, engagement with school and transfer counselors, and conducting follow-up visits. The lead recruiter identifies potential students and provides information about higher education generally, and the CSU and SF State specifically. The incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State. The lead recruiter educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes, and develops and implements programs for student recruitment and yield. The lead recruiter is expected to behave in a manner that promotes good will on behalf of the University. Position Information New Student Outreach & Advising • Provide advisement to prospective students on complex admissions-related matters • Represent SF State at selected outreach activities, counselor meetings and conferences and other special events. • Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. • Maintain familiarity with course articulation agreements between SF State courses and courses offered by California community colleges; be able to utilize the ASSIST database effectively. • Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for High Schools, Community Colleges, Community Based Organizations, and SF State stakeholders. • Serve as a Liaison to the Community College of San Francisco, Skyline College, College of San Mateo and other community colleges. • Maintain a thorough and comprehensive knowledge of admissions practices for special populations and programs and services including, but not limited to the following areas: Admissions, Educational Opportunity Program (EOP), Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB540/undocumented students, New Student Programs, Housing, Financial Aid, Residential Life, Majors and Programs, SF State General Education patterns, Alumni Services, etc. • On occasion, visits community colleges and high schools. Assists and lends support to the ongoing assignments of other colleagues within the Office of Undergraduate Admissions and Recruitment. • Collaborate in the development and maintenance of training for Undergraduate Recruitment Specialists. • Contribute to the hiring, training, and performance reviews of Undergraduate Recruitment Specialists. • Contribute to the coordination and implementation of social media marketing and communications plan to attract prospective college students. • Assist the Associate Director for Undergraduate Recruitment in updating the website, social media and other communication vehicles as directed. Transfer Success Pathways Campus Coordinator • Responsible for the coordination, development, implementation, and assessment of campus events, services, and activities related to Transfer Success Pathways (TSP) Program and Transfer Planner, including but not limited to information sessions, specific yield events, student visits, webinars, etc. • Review TSP enrollment and continuously verify student eligibility for program. • Maintain contact and foster relationships with prospective students, applicants, counselors, and parents regarding the TSP and Transfer Planner Programs. • Provides admission information and pre-admission counseling to prospective students and applicants via phone, email, and in person. Follows up with TSP students to ensure requirements for the TSP program are followed. • When necessary, makes admissions eligibility determinations using appropriate criteria, including knowledge and experience of records, transcripts, and official documents. • Represents SF State at various recruitment events on and off campus representing the TSP/Transfer Planner program. • Provide leadership in creating annual marketing plan for transfer student; plan, organize and implement SF State outreach activities toward goals of marketing plan. • Maintain a database of contact information for community college transfer counselors and Articulation Officers. • Be familiar with enrollment trends in community colleges and other universities. Special Events • Assist in the planning and implementation of on and off campus special events, including Discover SF State, Explore SF State, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Other Duties as Assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field; 3 years of professional student services related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications • Master’s degree. • Particular knowledge of California and the CSU higher education environment. • Previous work with transfer students. • Knowledgeable of procedures and practices of student outreach and recruitment, marketing and admissions, and their relation to the instructional program and to other student services programs. • Ability to use institutional data to effectively make a strategic recruitment plan. • Experience in effective program design, planning, and implementation of a major project or activities targeting prospective students, with an emphasis on first time college students. • Demonstrated experience supervising others. • Proficiency in more than one language. • Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special • Frequent travel to school or community sites. • Ability and willingness to accommodate flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies. • Must transport recruitment materials to and from site; must load and unload materials weighing up to 50 pounds each. • Required to travel to off-campus locations for special activities or conferences. Must sometimes travel by air and stay overnight in hotels when attending outreach functions and professional development events. • Must be willing and able to travel distances of 50 miles or more throughout California, including nights, Saturdays and/or Sundays. • If driving for state business, incumbent must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California. If no access to a car, incumbent must be able to make their own transportation arrangements to meet outreach commitments on time. • Must be able to competently interact with a culturally and ethnically diverse population of students, family, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 14, 2023
Full Time
Description: Working Title Lead Undergraduate Recruitment Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admissions & Recruitment Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,497,000.00 Per Month ($65,965.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director for Undergraduate Recruitment, the Lead Undergraduate Recruitment Specialist provides complex and multifaceted advising to prospective students in the Office of Undergraduate Admissions and Recruitment and serves as SF State’s Transfer Success Pathways (TSP) Campus Coordinator. The incumbent’s skill level enables them to provide lead work in undergraduate recruitment related to staffing, training, and planning for the SSP II Undergraduate Recruitment Specialists. The lead recruiter represents SF State at high school/community college visits, college nights/fairs, and transfer days/fairs. As the TSP Campus Coordinator, the incumbent coordinates and implements the Transfer Success Pathways/Transfer Planner Program to facilitate SF State’s development, recruitment, and enrollment of a qualified undergraduate student body. The lead recruiter works with the TSP Manager at the California State University (CSU) Chancellor’s Office and other CSU Campus TSP Coordinators as needed. The incumbent serves as a lead within the recruitment team by assisting the recruiters in strategically planning recruitment travel, and by helping with presentations, engagement with school and transfer counselors, and conducting follow-up visits. The lead recruiter identifies potential students and provides information about higher education generally, and the CSU and SF State specifically. The incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State. The lead recruiter educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes, and develops and implements programs for student recruitment and yield. The lead recruiter is expected to behave in a manner that promotes good will on behalf of the University. Position Information New Student Outreach & Advising • Provide advisement to prospective students on complex admissions-related matters • Represent SF State at selected outreach activities, counselor meetings and conferences and other special events. • Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. • Maintain familiarity with course articulation agreements between SF State courses and courses offered by California community colleges; be able to utilize the ASSIST database effectively. • Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for High Schools, Community Colleges, Community Based Organizations, and SF State stakeholders. • Serve as a Liaison to the Community College of San Francisco, Skyline College, College of San Mateo and other community colleges. • Maintain a thorough and comprehensive knowledge of admissions practices for special populations and programs and services including, but not limited to the following areas: Admissions, Educational Opportunity Program (EOP), Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB540/undocumented students, New Student Programs, Housing, Financial Aid, Residential Life, Majors and Programs, SF State General Education patterns, Alumni Services, etc. • On occasion, visits community colleges and high schools. Assists and lends support to the ongoing assignments of other colleagues within the Office of Undergraduate Admissions and Recruitment. • Collaborate in the development and maintenance of training for Undergraduate Recruitment Specialists. • Contribute to the hiring, training, and performance reviews of Undergraduate Recruitment Specialists. • Contribute to the coordination and implementation of social media marketing and communications plan to attract prospective college students. • Assist the Associate Director for Undergraduate Recruitment in updating the website, social media and other communication vehicles as directed. Transfer Success Pathways Campus Coordinator • Responsible for the coordination, development, implementation, and assessment of campus events, services, and activities related to Transfer Success Pathways (TSP) Program and Transfer Planner, including but not limited to information sessions, specific yield events, student visits, webinars, etc. • Review TSP enrollment and continuously verify student eligibility for program. • Maintain contact and foster relationships with prospective students, applicants, counselors, and parents regarding the TSP and Transfer Planner Programs. • Provides admission information and pre-admission counseling to prospective students and applicants via phone, email, and in person. Follows up with TSP students to ensure requirements for the TSP program are followed. • When necessary, makes admissions eligibility determinations using appropriate criteria, including knowledge and experience of records, transcripts, and official documents. • Represents SF State at various recruitment events on and off campus representing the TSP/Transfer Planner program. • Provide leadership in creating annual marketing plan for transfer student; plan, organize and implement SF State outreach activities toward goals of marketing plan. • Maintain a database of contact information for community college transfer counselors and Articulation Officers. • Be familiar with enrollment trends in community colleges and other universities. Special Events • Assist in the planning and implementation of on and off campus special events, including Discover SF State, Explore SF State, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Other Duties as Assigned At All Times • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) • Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field; 3 years of professional student services related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications • Master’s degree. • Particular knowledge of California and the CSU higher education environment. • Previous work with transfer students. • Knowledgeable of procedures and practices of student outreach and recruitment, marketing and admissions, and their relation to the instructional program and to other student services programs. • Ability to use institutional data to effectively make a strategic recruitment plan. • Experience in effective program design, planning, and implementation of a major project or activities targeting prospective students, with an emphasis on first time college students. • Demonstrated experience supervising others. • Proficiency in more than one language. • Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special • Frequent travel to school or community sites. • Ability and willingness to accommodate flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies. • Must transport recruitment materials to and from site; must load and unload materials weighing up to 50 pounds each. • Required to travel to off-campus locations for special activities or conferences. Must sometimes travel by air and stay overnight in hotels when attending outreach functions and professional development events. • Must be willing and able to travel distances of 50 miles or more throughout California, including nights, Saturdays and/or Sundays. • If driving for state business, incumbent must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California. If no access to a car, incumbent must be able to make their own transportation arrangements to meet outreach commitments on time. • Must be able to competently interact with a culturally and ethnically diverse population of students, family, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled