The State Bar of California

Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Professional Support & Client Protection, Client Security Fund Annual Salary Range: $136,705 - $204,899 FLSA Exempt / Union Represented About the Office The Office of Professional Support & Client Protection includes 1) The Client Security Fund (CSF), which reimburses those who have lost money or property due to theft or dishonest conduct by a California attorney; 2) Lawyer Assistance Program (LAP), which provides support to law students, State Bar applicants, and current and former attorneys who require monitoring for substance use and behavioral health issues 3) The Office of Case Management and Supervision, which monitors disciplined attorneys who must comply with conditions pursuant to a probation or reproval matter and; 4) The statewide Mandatory Fee Arbitration Program, which provides avenues for alternative dispute resolution of attorney-client fee disputes. The Ideal Candidate We seek an attorney with a positive attitude and growth mindset to join our small team. The CSF Attorney III provides technical leadership and project management of a significant part of the overall legal functions of the Fund. We are looking for an applicant with strategic thinking and vision who is adaptable and resilient and has the capacity to develop into a thought leader in the Bar's consumer protection functions. The ideal applicant will also have experience with investigating and analyzing complex legal matters and strong written and oral presentation skills. This is not a litigation or advocacy position but involves applying facts to the law and concluding whether to grant or deny an application. It requires a commitment to public protection and a desire to assist those who may have been a victim of attorney theft. The CSF attorney must provide excellent customer service to applicants, respondents, State Bar officials and employees, and the general public regarding all Client Security Fund functions. Duties and Responsibilities Provide comprehensive substantive and procedural legal counsel and advice to the Client Security Fund and Client Security Fund Commission. Exercise sound judgment and prioritize and manage a substantial volume of complex cases efficiently, effectively, and with accuracy. Obtain, review, analyze, and synthesize evidence relevant to CSF applications and decisions, including drafting informal discovery requests, correspondence, and subpoenas. Apply the CSF rules to the evidence, afford due process to the parties, and prepare concise, cogent, and accurate written decisions containing factual findings and legal conclusions whether to grant or deny reimbursement to applicants. Written decisions must be refined and ready for service with minimal supervisorial editing. Prepare and present orally multiple decisions with detailed information about all aspects of each case to the CSF Commission at any given Commission meeting and provide the Commission with advice concerning the legal effect of rules and regulations, proposed legislative measures, statutory law, court decisions, and administrative actions. Cooperatively and courteously interact with stakeholders and other entities and occasionally anxious or upset individuals. Work closely with the Office of General Counsel in connection with CSF litigation and collections matters, provide information to law enforcement and other outside agencies (including Legislative officials and the California State Auditor), prepare and present State Bar Board of Trustee agenda items, and assist in drafting of reports, proposed rule changes, and proposed legislative measures. Work independently and appropriately identify and raise issues that may affect CSF and CSF Commission operations and cases, including policy issues requiring decision by management. Train, guide, coordinate, and direct the work of subordinate CSF staff. In collaboration with leadership, critically evaluate processes, identify areas for improvement, and, where appropriate, lead improvement efforts. Identify, access, and consider data to assist with case processing, inform annual budget needs, recognize important trends, and overall understand the functioning and health of the program. Demonstrate a commitment to the mission of the Fund, be willing to personally handle any issue or task that may arise no matter how minor or substantial, and provide excellent customer service to applicants, respondents, State Bar officials and employees, and the general public regarding all aspects of Client Security Fund functions. Definition Under direction and with a progressively increasing degree of complexity and independence, the Attorney III performs complex legal work that includes the identification of legal issues; recommendations of appropriate action; resolution of legal problems; interpretation and application of laws, rules, regulations, and other legal authorities; legal research and analysis; preparation of legal documents, opinions, and other memoranda, and litigation activities. The Attorney III handles assigned litigation, frequently takes lead responsibility in case/project management presentations, and assists in the formulation, determination, and effectuation of management policies of the State Bar. Distinguishing Characteristics The Attorney I is the entry-level classification in the Attorney series. The Attorney I differs from the Attorney II classification in that the latter handles more complex assignments, works under less supervision, and may serve as the lead over a small team of administrative and/or professional staff, or as a lead counsel in trials. The Attorney II differs from the Attorney III in that the latter handles a more complex and voluminous caseload, works under less supervision, and may also serve as a lead over a small team of attorneys and/or administrative and professional staff. The Attorney III differs from the Attorney IV in that the latter has a more complex caseload and serves in a lead capacity over other attorneys and/or administrative and professional staff. Examples of Essential Duties Duties may include, but are not limited to, the following: Independently researches, analyzes, interprets, and applies legal principles within the assigned work area. Conducts legal research in various areas of federal, state, and State Bar Court law, including case decisions, evidentiary law, statutory law, procedural and court rules, and legislation. Prepares legal documents, including pleadings, subpoenas, memoranda, letters, proposals, tentative or draft decisions, and/or other documents. Maintains adequate case, file, and related records to ensure effective completion of projects assigned and assists in the evaluation of the work product. Stays informed concerning the applicable law, rules, procedures, policies, and practices relating to the functions assigned. Provides substantive and procedural recommendations to other attorneys to assist them with their cases or prepare them for trial. Provides legal advice to management, executive staff, judges, sub-entities, commissions, or oversight bodies. Reviews complaints to identify ethical violations and legal issues, and makes decisions regarding the disposition of applications, claims, files and complaints. Reviews applications for program eligibility. Prepares cases for hearing or trial, including directing the gathering of evidence, preparing and filing required pleadings and motions, and preparing witnesses for testimony. Performs trials, including delivering opening and closing statements, conducting direct and cross examinations, and preparing post-trial briefs. Writes legal analysis setting forth facts and legal conclusions. Serves as lead attorney on trials or appellate cases. Conducts informal and formal discovery to ensure that legal analyses and recommendations have sufficient evidentiary and legal bases. Performs independent review of the record of moral character and disciplinary proceedings on appeal from the Hearing Department of the State Bar Court. Communicates with members of the public regarding complaints, applications, rules and procedures, and State Bar processes. Presents matters before State Bar sub-entities, commissions, or oversight bodies, including preparing, reviewing, or editing draft decisions and agenda items. Participates in training and professional development activities and may lead training activities. May serve as a guide and mentor to other attorneys and staff, as needed, in researching, interpreting, and applying complex legal principles and preparing them for trial. Performs similar or related duties, which may not be specifically included within this job description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Substantive knowledge of law, rules, decisions, practices, and procedures of the State Bar, California Supreme Court, State Bar Court, and California Legislature. Substantive knowledge of effective investigation techniques, case management, and presentation of matters to administrative bodies. Scope and character of federal and California statutory law and provisions of the federal and California constitutions. Rules of evidence and conduct of proceedings in trial and appellate courts in California. Rules and procedures related to public hearings. Principles of effective work coordination and strong case/project management. Advanced analytical skills. Principles of effective time management. Principles of oral advocacy. Strong writing and oral communication skills. Advanced legal research and preparation of reports, briefs opinions, and pleadings. Principles of conflict resolution. Knowledge of the rules and regulations governing the practice of law in the State of California. Ability to: Receive and relay detailed information through verbal and written communications. Conduct legal research using computer technology and traditional library resources. Work under the pressure of short deadlines. Effectively address conflict. Review and analyze complex written documents. Obtain and present material in oral and/or written form. Minimum Qualifications Education: Successful completion of a Juris Doctorate Degree from an accredited law school. Experience: Minimum of four (4) years of progressively more responsible experience in litigation and/or legal advice work demonstrating the knowledge and skills necessary for this position. Demonstrated verifiable reputation for integrity and no history of disciplinary offenses as an attorney or in any other capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: Must be an active member, in good standing, in the State Bar of California. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Admissions, Eligibility Annual Salary Range: $71,786 - $95,705 FLSA Non-Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Admissions (Admissions) oversees all activities pertaining to admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Admissions office. Admissions also processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. Admissions is also responsible for California's uniquely diverse pathways to the law. It supports the Committee of Bar Examiners (CBE) in accrediting California-accredited law schools and registering unaccredited law schools. They administer a program that allows lawyers licensed in other jurisdictions or law students to practice in certain defined, limited areas and programs to certify specialists in 13 legal practice areas. In 2020, Admissions developed a new program for the provisional licensure of recent law graduates and others. About the Position The Program Specialist III position in the Office of Admissions, Eligibility Unit, requires a highly organized and detail-oriented individual to maintain the Registered Military Spouse Program, process applications, handle general inquiries via phone, email, and in-person, and ensure compliance with rules and policies. The ideal candidate should have experience with Salesforce, excellent critical thinking, and communication skills (including public speaking), problem-solving abilities, and adaptability to changing priorities. This position involves occasional overnight travel (3-7 days, 4 times a year) for examinations and prefers candidates who have successfully conducted research and demonstrate a strong team-player attitude. Definition Under general supervision, the Program Specialist III performs a broad range of advanced administrative and technical support duties. The Program Specialist III may serve as a lead for Program Specialist Is and IIs. Distinguishing Characteristics This is the advanced-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision; adapt to changing work processes; and assist with training new employees in work procedures and methods. The Program Specialist III classification is distinguished from the Program Specialist II classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist III positions are also expected to perform their duties with more independence and less supervision than incumbents in Program Specialist II positions. Examples of Essential Duties Duties may include, but are not limited to the following: Performs complex technical, clerical, and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Assists with the preparation and maintenance of office policies and procedures, statistical data, reports, transactions, records, and other documents. Monitors the implementation of new administrative processes and procedures, and may be responsible for their operation. Tracks projects to ensure timely completion. Maintains computer systems, e-mail mailboxes, and databases containing confidential information such as applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Transmits official court files to the Supreme Court for final orders of discipline; processes final orders of discipline; prepares closed files and maintains file inventories both internally and off-site. Updates Supplemental Records with final orders of discipline. Processes requests for certified and non-certified State Bar Court discipline records. Schedules meetings and office training and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering; prepares meeting documents, including agendas and handouts; and distributes documents to meeting participants. Attends meetings and conferences; takes and maintains accurate minutes; handles organizational and administrative tasks at meetings; prepares action summaries; and follows up with participants regarding action items. Assists with special studies and investigations by performing research, collecting information and data, analyzing or assisting in analysis of collected data and information, and providing recommendations for solutions. Performs public information activities, such as developing informational newsletters, guides, and brochures pertaining to the assigned office. Designs, creates, updates, remediates, and places content materials on the State Bar and/or State Bar Court websites. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Responds to written and telephone inquiries from applicants, Bar members, and the general public both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensures corrections and adjustments are made. Processes licensee status changes and billing adjustments. Receives, sorts, distributes, and processes incoming/outgoing mail and other materials. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists with the administration of State Bar examinations. May serve as a liaison between the program, other State Bar Offices, external constituents, volunteers, or committee members. Process incoming emails and telephone calls from the public regarding State Bar Court discipline records. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment standards Knowledge of: Computerized information, database record-keeping systems, spreadsheet programs, word processing programs, and basic network systems usage and maintenance. Methods of analyzing and synthesizing the specific policies, programs, projects, and procedures to which the position is assigned, as well as how they interact with the general policies, programs, projects, and procedures of the State Bar. General principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Office and business management techniques. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary . Problem identification, analysis, and evaluation. Office procedures, budget preparation, and maintenance techniques. Ability to: Set priorities and meet established deadlines. Understand, interpret, and apply procedures, laws, rules, and regulations as applicable to the assigned program. Take accurate notes and identify action items. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Prepare a variety of correspondence, documents, case files, statistical data and reports. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers, and word and data processing software and other computer applications. Perform timely and accurate data entry in various case management systems. Obtain and present material in oral and/or written form. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Professional Support & Client Protection, Client Security Fund Annual Salary Range: $136,705 - $204,899 FLSA Exempt / Union Represented About the Office The Office of Professional Support & Client Protection includes 1) The Client Security Fund (CSF), which reimburses those who have lost money or property due to theft or dishonest conduct by a California attorney; 2) Lawyer Assistance Program (LAP), which provides support to law students, State Bar applicants, and current and former attorneys who require monitoring for substance use and behavioral health issues 3) The Office of Case Management and Supervision, which monitors disciplined attorneys who must comply with conditions pursuant to a probation or reproval matter and; 4) The statewide Mandatory Fee Arbitration Program, which provides avenues for alternative dispute resolution of attorney-client fee disputes. The Ideal Candidate We seek an attorney with a positive attitude and growth mindset to join our small team. The CSF Attorney III provides technical leadership and project management of a significant part of the overall legal functions of the Fund. We are looking for an applicant with strategic thinking and vision who is adaptable and resilient and has the capacity to develop into a thought leader in the Bar's consumer protection functions. The ideal applicant will also have experience with investigating and analyzing complex legal matters and strong written and oral presentation skills. This is not a litigation or advocacy position but involves applying facts to the law and concluding whether to grant or deny an application. It requires a commitment to public protection and a desire to assist those who may have been a victim of attorney theft. The CSF attorney must provide excellent customer service to applicants, respondents, State Bar officials and employees, and the general public regarding all Client Security Fund functions. Duties and Responsibilities Provide comprehensive substantive and procedural legal counsel and advice to the Client Security Fund and Client Security Fund Commission. Exercise sound judgment and prioritize and manage a substantial volume of complex cases efficiently, effectively, and with accuracy. Obtain, review, analyze, and synthesize evidence relevant to CSF applications and decisions, including drafting informal discovery requests, correspondence, and subpoenas. Apply the CSF rules to the evidence, afford due process to the parties, and prepare concise, cogent, and accurate written decisions containing factual findings and legal conclusions whether to grant or deny reimbursement to applicants. Written decisions must be refined and ready for service with minimal supervisorial editing. Prepare and present orally multiple decisions with detailed information about all aspects of each case to the CSF Commission at any given Commission meeting and provide the Commission with advice concerning the legal effect of rules and regulations, proposed legislative measures, statutory law, court decisions, and administrative actions. Cooperatively and courteously interact with stakeholders and other entities and occasionally anxious or upset individuals. Work closely with the Office of General Counsel in connection with CSF litigation and collections matters, provide information to law enforcement and other outside agencies (including Legislative officials and the California State Auditor), prepare and present State Bar Board of Trustee agenda items, and assist in drafting of reports, proposed rule changes, and proposed legislative measures. Work independently and appropriately identify and raise issues that may affect CSF and CSF Commission operations and cases, including policy issues requiring decision by management. Train, guide, coordinate, and direct the work of subordinate CSF staff. In collaboration with leadership, critically evaluate processes, identify areas for improvement, and, where appropriate, lead improvement efforts. Identify, access, and consider data to assist with case processing, inform annual budget needs, recognize important trends, and overall understand the functioning and health of the program. Demonstrate a commitment to the mission of the Fund, be willing to personally handle any issue or task that may arise no matter how minor or substantial, and provide excellent customer service to applicants, respondents, State Bar officials and employees, and the general public regarding all aspects of Client Security Fund functions. Definition Under direction and with a progressively increasing degree of complexity and independence, the Attorney III performs complex legal work that includes the identification of legal issues; recommendations of appropriate action; resolution of legal problems; interpretation and application of laws, rules, regulations, and other legal authorities; legal research and analysis; preparation of legal documents, opinions, and other memoranda, and litigation activities. The Attorney III handles assigned litigation, frequently takes lead responsibility in case/project management presentations, and assists in the formulation, determination, and effectuation of management policies of the State Bar. Distinguishing Characteristics The Attorney I is the entry-level classification in the Attorney series. The Attorney I differs from the Attorney II classification in that the latter handles more complex assignments, works under less supervision, and may serve as the lead over a small team of administrative and/or professional staff, or as a lead counsel in trials. The Attorney II differs from the Attorney III in that the latter handles a more complex and voluminous caseload, works under less supervision, and may also serve as a lead over a small team of attorneys and/or administrative and professional staff. The Attorney III differs from the Attorney IV in that the latter has a more complex caseload and serves in a lead capacity over other attorneys and/or administrative and professional staff. Examples of Essential Duties Duties may include, but are not limited to, the following: Independently researches, analyzes, interprets, and applies legal principles within the assigned work area. Conducts legal research in various areas of federal, state, and State Bar Court law, including case decisions, evidentiary law, statutory law, procedural and court rules, and legislation. Prepares legal documents, including pleadings, subpoenas, memoranda, letters, proposals, tentative or draft decisions, and/or other documents. Maintains adequate case, file, and related records to ensure effective completion of projects assigned and assists in the evaluation of the work product. Stays informed concerning the applicable law, rules, procedures, policies, and practices relating to the functions assigned. Provides substantive and procedural recommendations to other attorneys to assist them with their cases or prepare them for trial. Provides legal advice to management, executive staff, judges, sub-entities, commissions, or oversight bodies. Reviews complaints to identify ethical violations and legal issues, and makes decisions regarding the disposition of applications, claims, files and complaints. Reviews applications for program eligibility. Prepares cases for hearing or trial, including directing the gathering of evidence, preparing and filing required pleadings and motions, and preparing witnesses for testimony. Performs trials, including delivering opening and closing statements, conducting direct and cross examinations, and preparing post-trial briefs. Writes legal analysis setting forth facts and legal conclusions. Serves as lead attorney on trials or appellate cases. Conducts informal and formal discovery to ensure that legal analyses and recommendations have sufficient evidentiary and legal bases. Performs independent review of the record of moral character and disciplinary proceedings on appeal from the Hearing Department of the State Bar Court. Communicates with members of the public regarding complaints, applications, rules and procedures, and State Bar processes. Presents matters before State Bar sub-entities, commissions, or oversight bodies, including preparing, reviewing, or editing draft decisions and agenda items. Participates in training and professional development activities and may lead training activities. May serve as a guide and mentor to other attorneys and staff, as needed, in researching, interpreting, and applying complex legal principles and preparing them for trial. Performs similar or related duties, which may not be specifically included within this job description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Substantive knowledge of law, rules, decisions, practices, and procedures of the State Bar, California Supreme Court, State Bar Court, and California Legislature. Substantive knowledge of effective investigation techniques, case management, and presentation of matters to administrative bodies. Scope and character of federal and California statutory law and provisions of the federal and California constitutions. Rules of evidence and conduct of proceedings in trial and appellate courts in California. Rules and procedures related to public hearings. Principles of effective work coordination and strong case/project management. Advanced analytical skills. Principles of effective time management. Principles of oral advocacy. Strong writing and oral communication skills. Advanced legal research and preparation of reports, briefs opinions, and pleadings. Principles of conflict resolution. Knowledge of the rules and regulations governing the practice of law in the State of California. Ability to: Receive and relay detailed information through verbal and written communications. Conduct legal research using computer technology and traditional library resources. Work under the pressure of short deadlines. Effectively address conflict. Review and analyze complex written documents. Obtain and present material in oral and/or written form. Minimum Qualifications Education: Successful completion of a Juris Doctorate Degree from an accredited law school. Experience: Minimum of four (4) years of progressively more responsible experience in litigation and/or legal advice work demonstrating the knowledge and skills necessary for this position. Demonstrated verifiable reputation for integrity and no history of disciplinary offenses as an attorney or in any other capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: Must be an active member, in good standing, in the State Bar of California. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Admissions, Eligibility Annual Salary Range: $71,786 - $95,705 FLSA Non-Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Admissions (Admissions) oversees all activities pertaining to admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Admissions office. Admissions also processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. Admissions is also responsible for California's uniquely diverse pathways to the law. It supports the Committee of Bar Examiners (CBE) in accrediting California-accredited law schools and registering unaccredited law schools. They administer a program that allows lawyers licensed in other jurisdictions or law students to practice in certain defined, limited areas and programs to certify specialists in 13 legal practice areas. In 2020, Admissions developed a new program for the provisional licensure of recent law graduates and others. About the Position The Program Specialist III position in the Office of Admissions, Eligibility Unit, requires a highly organized and detail-oriented individual to maintain the Registered Military Spouse Program, process applications, handle general inquiries via phone, email, and in-person, and ensure compliance with rules and policies. The ideal candidate should have experience with Salesforce, excellent critical thinking, and communication skills (including public speaking), problem-solving abilities, and adaptability to changing priorities. This position involves occasional overnight travel (3-7 days, 4 times a year) for examinations and prefers candidates who have successfully conducted research and demonstrate a strong team-player attitude. Definition Under general supervision, the Program Specialist III performs a broad range of advanced administrative and technical support duties. The Program Specialist III may serve as a lead for Program Specialist Is and IIs. Distinguishing Characteristics This is the advanced-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision; adapt to changing work processes; and assist with training new employees in work procedures and methods. The Program Specialist III classification is distinguished from the Program Specialist II classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist III positions are also expected to perform their duties with more independence and less supervision than incumbents in Program Specialist II positions. Examples of Essential Duties Duties may include, but are not limited to the following: Performs complex technical, clerical, and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Assists with the preparation and maintenance of office policies and procedures, statistical data, reports, transactions, records, and other documents. Monitors the implementation of new administrative processes and procedures, and may be responsible for their operation. Tracks projects to ensure timely completion. Maintains computer systems, e-mail mailboxes, and databases containing confidential information such as applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Transmits official court files to the Supreme Court for final orders of discipline; processes final orders of discipline; prepares closed files and maintains file inventories both internally and off-site. Updates Supplemental Records with final orders of discipline. Processes requests for certified and non-certified State Bar Court discipline records. Schedules meetings and office training and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering; prepares meeting documents, including agendas and handouts; and distributes documents to meeting participants. Attends meetings and conferences; takes and maintains accurate minutes; handles organizational and administrative tasks at meetings; prepares action summaries; and follows up with participants regarding action items. Assists with special studies and investigations by performing research, collecting information and data, analyzing or assisting in analysis of collected data and information, and providing recommendations for solutions. Performs public information activities, such as developing informational newsletters, guides, and brochures pertaining to the assigned office. Designs, creates, updates, remediates, and places content materials on the State Bar and/or State Bar Court websites. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Responds to written and telephone inquiries from applicants, Bar members, and the general public both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensures corrections and adjustments are made. Processes licensee status changes and billing adjustments. Receives, sorts, distributes, and processes incoming/outgoing mail and other materials. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists with the administration of State Bar examinations. May serve as a liaison between the program, other State Bar Offices, external constituents, volunteers, or committee members. Process incoming emails and telephone calls from the public regarding State Bar Court discipline records. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment standards Knowledge of: Computerized information, database record-keeping systems, spreadsheet programs, word processing programs, and basic network systems usage and maintenance. Methods of analyzing and synthesizing the specific policies, programs, projects, and procedures to which the position is assigned, as well as how they interact with the general policies, programs, projects, and procedures of the State Bar. General principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Office and business management techniques. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary . Problem identification, analysis, and evaluation. Office procedures, budget preparation, and maintenance techniques. Ability to: Set priorities and meet established deadlines. Understand, interpret, and apply procedures, laws, rules, and regulations as applicable to the assigned program. Take accurate notes and identify action items. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Prepare a variety of correspondence, documents, case files, statistical data and reports. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers, and word and data processing software and other computer applications. Perform timely and accurate data entry in various case management systems. Obtain and present material in oral and/or written form. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description State Bar Court Annual Salary Range: $79,876 - $106,423 FLSA Exempt / Union Represented The standard work schedule is 4-5 days in the office per week. About the Office California is the only state with an independent professional Court dedicated to ruling on attorney discipline cases. The State Bar Court (SBC) adjudicates disciplinary and regulatory cases involving attorneys and recommends attorney discipline to the California Supreme Court. The SBC is structured as a Hearing Department (trial court) and a Review Department (appeals court). Ideal Candidate The State Bar Court Hearing Department is seeking a Court Clerk to support Hearing Department Judges that hear and decide attorney disciplinary and regulatory cases. The ideal candidate will have experience with calendaring court events, maintaining electronic records of cases, and applying rules, policies, procedures, and practices to case processing. Strong attention to detail and effective communication and writing skills are essential. Intermediate-level usage of Word, Excel, PowerPoint, Skype, Zoom, Adobe Pro, Teams, OneDrive, and Outlook is essential. Court experience preferred. Distinguishing Characteristics The Court Clerk is the journey-level administrative class assigned to the Courts. Duties require knowledge of State Bar rules and regulations; and the ability to apply applicable policies and codes and review and understand standard legal documents and common technical/legal terminology. Examples of Essential Duties Duties may include, but are not limited to, the following: Advises judge(s) on pending matters' processing status and assists with case flow management involving jurisdictional and procedural issues. Applies case processing rules, policies, procedures, practices, and guidelines. Determines the appropriate handling of case-related documents; generates and executes notices and orders. Assigns cases to judges, calendars court events, ensures that cases are disposed of within proscribed time standards, and inputs data into the case management system. Monitors the progress and completion of cases to ensure compliance with specified or mandated time frames. Serves as bailiff in court proceedings, administering oaths or affirmations, making audio recordings and written records, and taking custody of exhibits. Responds to inquiries from licensing agencies, law enforcement, the general public, and attorneys regarding pending and completed cases, interpret procedural rules, general orders, and policies regarding compliance, and provide information, documents, correspondence and/or referrals. Provides technical, procedural, and administrative advice and assistance to judges, managers, and litigants and assists with developing and implementing new procedures or programs to improve court operations. May perform several other similar or related duties that may not be specifically included within this position description but are consistent with the general level of the job and the responsibilities described. Opens cases in the CMS; processes filed documents. Prepares and issues periodic communications to attorneys and others regarding case status and other issues. Employment Standards Knowledge of: Principles of planning, organizing, developing, and implementing procedures, program, projects, and policies. Principles of problem identification, analysis, and evaluation. Legal research methods and trial principles and techniques. Rules of evidence and conduct of proceedings in State Bar Court. Computer information systems, including personal computer applications. Principles of effective writing and verbal presentation. General court procedures. Ability to: Effectively proofread and edit written and electronic documents. Review and analyze complex written documents. Communicate clearly and effectively in person and writing. Obtain and present material in oral and written form. Access, input, and retrieve information using a computer terminal and other office machines. Appropriately and professionally respond to requests and inquiries from the public, State Bar members, or other departments. Establish and maintain effective interpersonal relationships at all organizational levels and with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Associate degree or equivalent work experience in a field that develops the skills required for the functions and responsibilities of the position. Experience: Minimum two (2) years of progressively responsible administrative experience in a similar environment. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Admissions, Moral Character Program Specialist I Annual Salary Range: $60,494 - $80,655 Program Specialist II Annual Salary Range: $66,539 - $88,724 FLSA: Non-Exempt / Union Represented This position will allow for up to four days of remote work. About the Office: The Office of Admissions oversees all activities required for admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Office of Admissions. Admissions processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. About the Job: The Pre-Processing section of the Moral Character Determinations unit seeks to fill a Program Specialist I/II position with an experienced administrative professional with at least two (2) years of relevant experience. This position requires a proactive person who can work independently to process and manage a high-volume moral character application caseload, ensure each submission is complete, and approve cases with minimal significant background history. The ideal candidate must communicate effectively, verbally and in writing, pay close attention to detail, have a strong background in providing excellent customer service, and be comfortable with technology (Salesforce experience is a plus). Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year. Definition Under direct supervision, the Program Specialist I performs a variety of general and/or Office-specific technical and administrative support duties. Under general supervision, the Program Specialist II performs a variety of general and/or Office-specific technical and administrative support duties. Distinguishing Characteristics This is the entry-level classification in the Program Specialist classification series. Incumbents work under direct supervision while learning job tasks, progressing to general supervision and independence as procedures and processes of assigned areas of responsibility are learned. The Program Specialist I classification is distinguished from the Program Specialist II classification by the latter's more complex and difficult clerical and administrative support responsibilities. This is the journey-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision and to adapt to changing work processes and may assist with training new employees in work procedures and methods. The Program Specialist II classification is distinguished from the Program Specialist I classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist II positions are also expected to perform their duties with less supervision than incumbents in Program Specialist I positions. Examples of Essential Duties Program Specialist I Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Receives, sorts, distributes, and processes in-coming/outgoing mail and other materials. Files documents and maintains office folders, program transactions, records, and other documents. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Responds to routine written and telephone inquiries. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; analyzes information to ensure forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Learns to set up rooms for meetings or conferences, including checking in attendees, making or setting out beverages and refreshments, and clearing or cleaning up rooms. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Program Specialist II Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program or Office transactions, records, and other documents. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Maintains computer systems and databases containing applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Responds to written and telephone inquiries from applicants, licensees, and the general public, both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensure corrections and adjustments are made. Processes licensee status changes and billing adjustments. Performs preliminary research, collects information and data, analyzes or assists in analysis of collected data and information, and provides recommendations for solutions. Receives, sorts, distributes, and processes in-coming/out-going mail and other materials. Files documents and maintains office folders and records. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; ensures forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Takes and maintains accurate minutes at meetings or conferences, including recording attendance and following up with participants regarding action items. May be assigned to conduct special projects as necessary. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Basic principles of effective customer service and telephone etiquette. Basic techniques of record and file organization. Alphabetical and numerical filing methods. Modern office practices and procedures, including the use of standard computer software and database recording-keeping systems. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. Working knowledge of the State Bar Offices and their functions and general knowledge of other agencies and their interface with the State Bar, functions of the Office, and Rules and Regulations for Admission to Practice Law in California. Computerized information and database recordkeeping systems. Ability to: Set priorities and meet established deadlines. Pay attention to details. Learn and apply the policies and practices of a department. Learn new work processes and procedures. Operate modern office equipment, including computer hardware, software, and internet and web based applications. Take accurate messages and relay them quickly and efficiently. Appropriately respond to requests and inquiries from the general public or other departments. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent. Experience: Program Specialist I Experience working in an office setting performing clerical or administrative duties is preferred. Program Specialist II One (1) year of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Admissions, Moral Character Program Specialist I Annual Salary Range: $60,494 - $80,655 Program Specialist II Annual Salary Range: $66,539 - $88,724 FLSA: Non-Exempt / Union Represented This position will allow for up to four days of remote work. About the Office: The Office of Admissions oversees all activities required for admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams.The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Applicant fees, accreditation fees, and interest income fund the Office of Admissions. Admissions processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California. About the Job: The Pre-Processing section of the Moral Character Determinations unit seeks to fill a Program Specialist I/II position with an experienced administrative professional with at least two (2) years of relevant experience. This position requires a proactive person who can work independently to process and manage a high-volume moral character application caseload, ensure each submission is complete, and approve cases with minimal significant background history. The ideal candidate must communicate effectively, verbally and in writing, pay close attention to detail, have a strong background in providing excellent customer service, and be comfortable with technology (Salesforce experience is a plus). Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year. Definition Under direct supervision, the Program Specialist I performs a variety of general and/or Office-specific technical and administrative support duties. Under general supervision, the Program Specialist II performs a variety of general and/or Office-specific technical and administrative support duties. Distinguishing Characteristics This is the entry-level classification in the Program Specialist classification series. Incumbents work under direct supervision while learning job tasks, progressing to general supervision and independence as procedures and processes of assigned areas of responsibility are learned. The Program Specialist I classification is distinguished from the Program Specialist II classification by the latter's more complex and difficult clerical and administrative support responsibilities. This is the journey-level classification in the Program Specialist classification series. Incumbents at this level are expected to perform assignments under general supervision and to adapt to changing work processes and may assist with training new employees in work procedures and methods. The Program Specialist II classification is distinguished from the Program Specialist I classification by the former's more complex and difficult technical and administrative support responsibilities. Incumbents in Program Specialist II positions are also expected to perform their duties with less supervision than incumbents in Program Specialist I positions. Examples of Essential Duties Program Specialist I Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Receives, sorts, distributes, and processes in-coming/outgoing mail and other materials. Files documents and maintains office folders, program transactions, records, and other documents. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Responds to routine written and telephone inquiries. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; analyzes information to ensure forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Learns to set up rooms for meetings or conferences, including checking in attendees, making or setting out beverages and refreshments, and clearing or cleaning up rooms. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Program Specialist II Duties may include, but are not limited to, the following: Performs technical and administrative work involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program or Office transactions, records, and other documents. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Reviews and analyzes various documents, including but not limited to applications for admittance and/or licenses, for completeness and accuracy. Maintains computer systems and databases containing applicant and licensee information, records of verbal and written communications, follow-up research, referrals to others, and actions taken for problem resolution. Responds to written and telephone inquiries from applicants, licensees, and the general public, both in writing and orally. Prepares letters related to licensee records and billing information. Assists with the receipt and processing fees and payments; notes discrepancies and ensure corrections and adjustments are made. Processes licensee status changes and billing adjustments. Performs preliminary research, collects information and data, analyzes or assists in analysis of collected data and information, and provides recommendations for solutions. Receives, sorts, distributes, and processes in-coming/out-going mail and other materials. Files documents and maintains office folders and records. Inventories and maintains office supplies; assists staff with specific supply requests; verifies supply receipts with orders and reconciles charges. Assists in the planning and logistical functions of activities, including scheduling transportation and arranging for the use of facilities. Assists in the preparation and maintenance of statistical data, reports, and correspondence. Assists with the administration of State Bar examinations. Prepares a variety of forms, labels, envelopes, and correspondence. Processes records and enters data on forms and into data systems; ensures forms or reports are complete, accurate, and filed. Operates office equipment, including copy machines, scanners, fax machines, computers, printers, and other equipment. Takes and maintains accurate minutes at meetings or conferences, including recording attendance and following up with participants regarding action items. May be assigned to conduct special projects as necessary. Performs other similar or related duties which may not be specifically included within this position description but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Basic principles of effective customer service and telephone etiquette. Basic techniques of record and file organization. Alphabetical and numerical filing methods. Modern office practices and procedures, including the use of standard computer software and database recording-keeping systems. The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. Working knowledge of the State Bar Offices and their functions and general knowledge of other agencies and their interface with the State Bar, functions of the Office, and Rules and Regulations for Admission to Practice Law in California. Computerized information and database recordkeeping systems. Ability to: Set priorities and meet established deadlines. Pay attention to details. Learn and apply the policies and practices of a department. Learn new work processes and procedures. Operate modern office equipment, including computer hardware, software, and internet and web based applications. Take accurate messages and relay them quickly and efficiently. Appropriately respond to requests and inquiries from the general public or other departments. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Display a high degree of maturity, integrity, and good judgment. Maintain the confidentiality of information. Minimum Qualifications Education: Possession of High School diploma or equivalent. Experience: Program Specialist I Experience working in an office setting performing clerical or administrative duties is preferred. Program Specialist II One (1) year of experience working in an office setting performing clerical or administrative duties. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of the Executive Director Annual Salary Range: $90,693 - $120,920 Exempt / Non-Union Represented This position allows for up to four days of remote work per week. The Office of the Executive Director seeks a highly motivated, detail-oriented individual with excellent communication and organization skills, including proficiency in Excel and Microsoft Word, to serve as Program Analyst. This person will assist the Principal Program Analyst, providing administrative support, planning for Board meetings, overseeing creation and adherence to committee procedures and guidelines, processing expense reports, answering routine emails, and other duties as required. This position also provides administrative support for California Public Records Act requests and staff support for three formal processes that gather applications and vet candidates for the Board of Trustees, Board committees and sub-entities, and State Bar Court judges. The role requires interfacing with staff at all levels throughout the organization and dealing with both public and confidential information. A minimum of two years experience in an analyst role is highly preferred. About this Position This position provides administrative support to the Office of the Executive Director while also synthesizing and analyzing data to support multiple programs and processes. The ideal candidate will be highly organized, a confident communicator, and able to juggle competing priorities with speed and discretion. The Ideal Candidate Strong collaborator with the ability to interface with high-level staff in various offices as well as external agencies where there may be no preexisting relationship. Comfort in interfacing with vendors, managing projects and ensuring prompt completion of contracted work. Detail-oriented with an eye for consistency. Interest in identifying and developing best practices around committee compliance and processes. Experience and interest in parliamentary procedure and meeting management. Strong writing skills with an emphasis on organization, clarity, and conciseness. Ability to successfully manage multiple assignments with different priorities from inception to implementation. Proficient to advanced skills in various technologies and applications including Zoom, Excel, Paperless, HubSpot, Formsite, CommonLook, and Google Forms. Strong interest and comfort in conducting research and learning new technologies. Distinguishing Characteristics The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance. Examples of Essential Duties Duties may include, but are not limited to the following: Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Research information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Reviews processes and maintains program transactions, records, and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. Evaluates program effectiveness by comparing outcomes to goals to determine whether to take corrective actions or recommend modification to processes and procedures. Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. Conducts audits to determine if there are program inconsistencies or non-compliance. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology. Codes and regulations as related to assigned program responsibility. Principles of data analysis and research tools. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Computerized information and database recordkeeping systems. Ability to: Apply the policies and practices of a department. Review and analyze complex qualitative and quantitative data. Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of the Executive Director Annual Salary Range: $90,693 - $120,920 Exempt / Non-Union Represented This position allows for up to four days of remote work per week. The Office of the Executive Director seeks a highly motivated, detail-oriented individual with excellent communication and organization skills, including proficiency in Excel and Microsoft Word, to serve as Program Analyst. This person will assist the Principal Program Analyst, providing administrative support, planning for Board meetings, overseeing creation and adherence to committee procedures and guidelines, processing expense reports, answering routine emails, and other duties as required. This position also provides administrative support for California Public Records Act requests and staff support for three formal processes that gather applications and vet candidates for the Board of Trustees, Board committees and sub-entities, and State Bar Court judges. The role requires interfacing with staff at all levels throughout the organization and dealing with both public and confidential information. A minimum of two years experience in an analyst role is highly preferred. About this Position This position provides administrative support to the Office of the Executive Director while also synthesizing and analyzing data to support multiple programs and processes. The ideal candidate will be highly organized, a confident communicator, and able to juggle competing priorities with speed and discretion. The Ideal Candidate Strong collaborator with the ability to interface with high-level staff in various offices as well as external agencies where there may be no preexisting relationship. Comfort in interfacing with vendors, managing projects and ensuring prompt completion of contracted work. Detail-oriented with an eye for consistency. Interest in identifying and developing best practices around committee compliance and processes. Experience and interest in parliamentary procedure and meeting management. Strong writing skills with an emphasis on organization, clarity, and conciseness. Ability to successfully manage multiple assignments with different priorities from inception to implementation. Proficient to advanced skills in various technologies and applications including Zoom, Excel, Paperless, HubSpot, Formsite, CommonLook, and Google Forms. Strong interest and comfort in conducting research and learning new technologies. Distinguishing Characteristics The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance. Examples of Essential Duties Duties may include, but are not limited to the following: Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Research information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Reviews processes and maintains program transactions, records, and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. Evaluates program effectiveness by comparing outcomes to goals to determine whether to take corrective actions or recommend modification to processes and procedures. Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. Conducts audits to determine if there are program inconsistencies or non-compliance. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology. Codes and regulations as related to assigned program responsibility. Principles of data analysis and research tools. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Computerized information and database recordkeeping systems. Ability to: Apply the policies and practices of a department. Review and analyze complex qualitative and quantitative data. Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of General Counsel Annual Salary Range: Attorney III: $136,705 - $204,899 Attorney IV: $150,376 - $225,388 FLSA: Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of General Counsel (OGC) is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. About the Position The Office of General Counsel (OGC) seeks an Attorney with a strong background and experience in any or combination of the following areas: litigation representing governmental or public agencies in state and federal court; advising on laws applicable to public or governmental agencies, including California Public Records Act, Political Reform Act, Bagley-Keene, Government Claims Act, public governance, gift regulations and ethics; and advising and developing policies for public, governmental, quasi-judicial agencies. Definition Attorney III Under direction and with a progressively increasing degree of complexity and independence, the Attorney III performs complex legal work that includes the identification of legal issues; recommendations of appropriate action; resolution of legal problems; interpretation and application of laws, rules, regulations, and other legal authorities; legal research and analysis; preparation of legal documents, opinions, and other memoranda, and litigation activities. The Attorney III handles assigned litigation, frequently takes lead responsibility in case/project management presentations, and assists in the formulation, determination, and effectuation of management policies of the State Bar. Attorney IV Under general direction, the Attorney IV performs highly complex legal and litigation work that includes the identification of legal issues; recommendations of appropriate action; resolution of legal problems; interpretation and application of laws, rules, regulations, and other legal authorities; legal research and analysis; and preparation of legal documents, opinions, and other memoranda. The Attorney IV takes lead responsibility in case/project management presentations and in the formulation, determination, and effectuation of management policies of the State Bar. Incumbents in this class are well-experienced attorneys with expertise in a broad or specialized area of law and have demonstrated their ability to independently perform assignments consisting of complex and sensitive legal work of the State Bar and to consistently produce favorable results in these proceedings. . Distinguishing Characteristics The Attorney II differs from the Attorney III in that the latter handles a more complex and voluminous caseload, works under less supervision, and may also serve as a lead over a small team of attorneys and/or administrative and professional staff. The Attorney III differs from the Attorney IV in that the latter has a more complex caseload and serves in a lead capacity over other attorneys and/or administrative and professional staff. Examples of Essential Duties Duties may include, but are not limited to, the following: When Assigned to the Office of General Counsel: Attorney III Maintains close working relationships with Management, subject matter supervisors, and members of the team to which they are assigned in performing the duties and responsibilities of the position. Coordinates the work of other staff necessary to perform assigned responsibilities and may participate in the training of other personnel. Responsible for handling complex matters, with the expectation of producing favorable results. Handling litigation matters, including responding to complaints, propounding and responding to discovery, substantive motions, and hearings, up to and including trial. Conducting "second look" reviews of complaints filed against attorneys that have been closed by the Office of Chief Trial Counsel without taking any action and determining whether to recommend further actions with respect to such complaints. Studies, interprets, and applies laws, court decisions, and other legal authorities that are more complex than those handled by Attorney IIs and is responsible for the preparation of legal documents, pleadings, memoranda, reports, opinions, and other materials. Prepares for and completes cases, projects, presentations, and other assignments of a more complex nature. Coordinates with other attorneys, volunteers, and other constituencies as assigned. Ensures the adequate, effective, and timely preparation, presentation, and completion of investigations, cases, and/or legal projects assigned. Keeps informed and assures that subordinate staff is informed concerning the applicable law, rules, procedures, policies, and practices relating to their function. May participate in the effectuation and/or formulation of management policy and represents and counsels management with respect to human resources issues. Evaluates administrative problems and procedures and recommends solutions and or alternative methods or procedures. Assumes a senior-level role in advising management in the effectuation and/or formulation of management policy. Provides substantive and procedural guidance to lower-level Attorneys. Provides direction to, and reviews the work of, non-attorney staff. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Attorney IV Performs work involving innovative theories, specialization in an area of law in which the Attorney is recognized as having particular expertise. Provides guidance to attorneys and other staff, as needed, in researching, interpreting, and applying legal principles of the most complex nature. Assists in developing and delivering training to attorneys and staff in area(s) within their expertise. Responsible for highly complex matters, including handling complex litigation, with the expectation of producing favorable results. Conducts "second look" reviews of complaints filed against attorneys that have been closed by the Office of Chief Trial Counsel without taking any action, and determining whether to recommend further actions with respect to such complaints. Studies, interprets, and applies laws, court decisions, and other legal authorities of a highly complex nature. Prepares legal documents, pleadings, memoranda, reports, opinions, and other materials in highly complex matters. Develops appropriate and sound strategy for handling of assigned cases, including litigation. Prepares for and completes cases, projects, presentations and other assignments of a highly complex nature. Coordinates with other attorneys, staff, volunteers, and stakeholders, as assigned. Ensures the adequate, effective, and timely preparation, presentation, and completion of investigations, cases, and/or legal projects assigned. Stays informed and assures that subordinate staff is informed concerning the applicable law, rules, procedures, policies, and practices relating to their function. Takes principal-level role in the effectuation of management policy and represents and counsels management with respect to human resources. Evaluates administrative problems and procedures and develops solutions and or alternative methods or procedures. Performs other duties, as assigned. Employment Standards Attorney III Knowledge of: Substantive knowledge of law, rules, decisions, practices, and procedures of the State Bar, California Supreme Court, State Bar Court, and California Legislature. Substantive knowledge of effective investigation techniques, case management, and presentation of matters to administrative bodies. Scope and character of federal and California statutory law and provisions of the federal and California constitutions. Rules of evidence and conduct of proceedings in trial and appellate courts in California. Rules and procedures related to public hearings. Principles of effective work coordination and strong case/project management. Advanced analytical skills. Principles of effective time management. Principles of oral advocacy. Strong writing and oral communication skills. Advanced legal research and preparation of reports, briefs opinions, and pleadings. Principles of conflict resolution. Knowledge of the rules and regulations governing the practice of law in the State of California. Ability to: Receive and relay detailed information through verbal and written communications. Conduct legal research using computer technology and traditional library resources. Work under the pressure of short deadlines. Effectively address conflict. Review and analyze complex written documents. Obtain and present material in oral and/or written form. Attorney IV Knowledge of: Substantive law, rules, decisions, practices and procedures of the State Bar, California Supreme Court, State Bar Court, and California Legislature. Advanced investigation techniques, and/or case management and presentation of matters to administrative bodies. Scope and character of federal and California statutory law and provisions of the federal and California constitutions. Rules of evidence and conduct of proceedings in trial and appellate courts in California. Rules and procedures for public meetings. Advanced principles of effective work coordination and strong case/project management. Advanced principles of effective time management. Advanced principles of oral advocacy. Advanced legal research and preparation of reports, briefs opinions, and pleadings. Advanced principles of conflict resolution. Rules and regulations governing the practice of law in the State of California. Ability to: Communicate effectively whether through oral or written communications. Receive and relay detailed information through verbal and written communications. Conduct legal research using computer technology and traditional library resources. Work under the pressure of short deadlines. Effectively address conflict. Review and analyze complex written documents. Obtain and present material in oral and/or written form. Minimum Qualifications Attorney III Education: Successful completion of a Juris Doctorate Degree from an accredited law school. Experience: Minimum of four (4) years progressively responsible experience in litigation and/or legal advice demonstrating the knowledge and skills necessary for this position. Demonstrated verifiable reputation for integrity and no history of disciplinary offenses as an attorney or in any other capacity. License, Certificate, and Registration Requirements: Must be an active member, in good standing, of the State Bar of California. Attorney IV Education: Successful completion of a Juris Doctorate Degree from an accredited law school. Experience: Minimum of five (5) years progressively responsible experience in litigation and/or legal advice demonstrating the knowledge and skills necessary for this position. Demonstrated verifiable reputation for integrity and no history of disciplinary offenses as an attorney or in any other capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: Must be an active member, in good standing, of the State Bar of California. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and response.

Job Description Office of General Counsel Annual Salary Range: $120,729 - $160,952 FLSA: Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of General Counsel (OGC) is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. About the Position OGC seeks a Principal Program Analyst with strong background and experience with working on and overseeing a range of highly complex activities related to data analysis, research, process development and project management. This position will also support OGC's work with the Board of Trustees, assist with recruitment and staffing for the entire office, budgeting and other important functions of the office. The Principal Program Analyst (OGC) reports to the General Counsel and is responsible for overseeing a range of highly complex activities related to data analysis, research, internal process development and project management for the entire OGC. This includes data collection, research, organizational planning, overseeing special projects, and developing internal policies and processes for the office. The Principal Program Analyst (OGC) also supports the office's work with, relating to and communications with the Board of Trustees, and manages external communications under supervision of General Counsel or designee, including without limitation Deputy General Counsel or supervisors within OGC. Additionally, this position assists with recruitment and staffing for the entire office, helps develop the office's knowledge database and resources, policies, processes and procedures, and works on projects for the entire team. Other responsibilities include managing contracts, identifying opportunities for improving efficiency, monitoring, tracking and planning budgets. Overall, the Principal Program Analyst (OGC) plays a critical role in ensuring the smooth functioning of OGC and supporting the office's mission of providing competent, and timely legal advice and guidance to the organization. Principal Program Analysist (OGC) will support and oversee other functions of OGC, as assigned. Distinguishing Characteristics The Principal Program Analyst (OGC) assumes responsibility for development and implementation of comprehensive programs and projects that have an agency-wide impact. Duties deal with highly complex and sensitive issues. Incumbents are expected to work with minimal direction and may supervise and/or lead project support staff. Examples Of Essential Duties Duties may include, but are not limited to the following: Implements data collection and research plan for OGC, to include fiscal, budgetary and operational analyses, development and presentation of data dashboards, and outcome evaluation. Work with internal customers and stakeholders to understand the results of analyses that are conducted, and to operationalize changes in practice or procedure that are implicated by those results. Oversees the implementation of special projects, particularly those crossing multiple units or Departments within the Bar. Develops and implements internal policies, guidelines, procedures and/or processes for OGC. Supports OGC's work with and review of materials presented and/or considered by the Board of Trustees, its committees or organizational sub entities. This includes, without limitation, conducting research and policy analysis, providing materials in presentation ready format, and presenting materials at public meetings and other committees to ensure clarity and accuracy. Develops conflict of interest and other informational materials, under direction and supervision of General Counsel and/or assigned attorney(s). Assists with organizational planning for the OGC. Assists with recruitment, staffing, and support on personnel matters, as assigned. Conducts outreach and manages external communications, under appropriate supervision of General Counsel or designees. Plans and facilitates OGC staff meetings. Provides support on matters relating to regulation of the legal profession. In collaboration with designated attorney and non-attorney staff within OGC identifies, proposes, supports and implements internal processes pertaining to litigation and the workflow of the department. Prepares annual outside counsel utilization report. Identifies opportunities for improving efficiency of OGC operations. Manages OGC contracts, including preparing requests for proposals or qualification, organizing proposal review and interview of outside counsel. Handling all related procurement and contracting activities, including tracking and ensuring that Board approvals are timely obtained. Assists in developing OGC knowledge database and resources. Assists in developing billing guidelines and managing outside counsel relationships, in collaboration with others within OGC. Monitors project budgets and makes recommendations on budget expenditures. Assists with budget planning and tracks expenditures. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: Principles of program evaluation, policy assessment and implementation. Principles of problem identification, analysis, and resolution. Principles of data analysis and research tools. Principles of business process reengineering. Principles of institutional management. Principles of effective written and verbal presentations, including public speaking. Principles of public relations/customer service. Principles of board and committee administration. Principles of organizational behavior and conflict resolution. Principles of financial and public policy analysis and research. Principles of effective institutional communication in dealing with different constituencies. Principles of effective personnel management. Principles of government relations. Principles of computer information systems, including database, report generation, word processing, spreadsheet, and presentation software. Principles of project planning and implementation. Principles of financial and cost-benefit analysis, and performance auditing. Principles of preparing effective presentations, recommendation and processes. Ability To: Receive and relay detailed information through excellent verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform in high-paced work environment and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Successful completion of a Juris Doctor Degree from an accredited law school strongly preferred. Experience: Minimum five (5) years' progressively responsible experience relevant to the responsibilities of this position a legal department of a public sector organization, law firm or nonprofit environment. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.

Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Information Technology Annual Salary Range: $120,729 - $160,952 FLSA Exempt / Non-Represented This position allows for up to four days of remote work per week. The Office of Information Technology seeks a Principal Salesforce Engineer in our Los Angeles or San Francisco office. The salary range for this position is $120,729 - $160,952. This position allows for up to four days of remote work per week. The ideal candidate will have solid technical expertise, a track record for delivering timely projects, and a minimum of 7+ years of Salesforce development experience. This role will collaborate with the business to help identify and provide solutions to business needs. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate IT is looking for a Salesforce Engineer to support the existing Salesforce platform. The ideal candidates will have 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API Integration and Salesforce Configuration experience. Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including the development of complex applications; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the principal-level class in the IT Analyst job family. This class is distinguished from the Lead IT Analyst classification as the Salesforce Engineer performs more complex level professional systems and applications-related duties particularly related to the Salesforce platform that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Salesforce Engineer is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision while the Salesforce Engineer serves as a highly-specialized individual contributor. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates business requirements; consults with personnel from various departments and identifies areas for strategic database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to business systems analysis and application development, database administration, web server management administration. Provides technical and functional supervision of contractors/vendors and after-hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor application problems; provides problem status, oral and written, to management; focuses on preventing and resolving application and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Advanced principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Advanced principles of application development methodologies such as Waterfall, Agile, etc. Advanced principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Advanced principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. Advanced principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and application systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of seven (7) years of professional information technology experience 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, API integration and Salesforce Configuration experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Chief Trial Counsel Annual Salary Range: $79,761 - $106,337 FLSA Non-Exempt / Union Represented Spanish preferred About the Office: The Office of Chief Trial Counsel (OCTC) is the enforcement arm of the attorney discipline system. OCTC handles intake, investigation, and prosecution in State Bar Court of allegations that attorneys have violated the State Bar Act or the Rules of Professional Conduct. The office also receives, reviews, and investigates complaints alleging unauthorized practice of law by non-attorneys. Definition The Translator - Interpreter (TI) interprets oral communication and translates written communication from and into non-English and English. The position translates written correspondence and facilitates interviews and other forms of oral communication between State Bar personnel, State Bar members, the public, and other organizations as needed. Distinguishing Characteristics This is a journey-level classification providing translation assistance to other staff. The work performed requires knowledge of advanced language concepts, principles, terminology and procedures. Examples of Essential Duties Duties may include, but are not limited to the following: Translates written correspondence from non-English into English and from English into a non-English language. Correspondence includes but is not limited to letters, memorandum, emails, pamphlets, retainer agreements, invoices, advertisements, and educational material. Interprets oral communication from non-English into English and from English into non-English language. Types of oral communication include but are not limited to telephone calls and messages, in-person interviews, and community forums. Reviews processes and maintains service transactions, records and other documents; assists in the preparation and maintenance of reports, correspondence, special studies, and conducts research. Enters information into case management or other automated system about services that are provided. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Concepts and meanings between non-English and English; complexity and style from one language into another. Rules for grammar and syntax in both languages. Reference materials such as dictionaries, lexicons, encyclopedias, and computerized terminology banks as needed to ensure translation accuracy. Technical and legal terminology and information to be used in translations. Effective investigation and interview techniques. Good customer service and communication skills clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expressions. Ability to: Speak, read, and write fluently in English and non-English language.  Proficiently use legal terminology in both English and non-English. Manage work schedules to meet deadlines. Concentrate, stay detached from the conversation, and remain neutral and objective at all times. Relay the style and tone of the original message. Work professionally and cooperatively with individuals from different social economic backgrounds. Obtain and present material in person and in writing. Review and analyze complex written documents. Accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Maintain and protect the confidentiality of information. Effective listening and retention skills to maintain a high level of accuracy Minimum Qualifications Education: High school diploma; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum two (2) years of experience with translating or interpreting from non-English to English and English to a non-English language. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification which includes testing for proficiency in speaking, listening, writing, reading, translation and interpretation. License, Certificate, Registration Requirements: Successful completion of State Bar validated assessments for the position. Possession of approved related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

Job Description Office of Chief Trial Counsel Annual Salary Range for Attorney I: $105,613 - $158,285 Annual Salary Range for Attorney II: $116,172 - $174,119 FLSA Exempt / Union Represented About the Office The Office of Chief Trial Counsel (OCTC) is the enforcement arm of the attorney discipline system. The office handle intake, investigation, and prosecution in State Bar Court of allegations that attorneys have violated the State Bar Act or the Rules of Professional Conduct. The office also receives, reviews, and investigates complaints alleging unauthorized practice of law by non-attorneys. The Ideal Candidate OCTC is seeking an attorney who has excellent written and oral communication skills and is able to apply unique facts to new/unfamiliar areas of law. The ideal candidate will have skills at all phases of litigation and strong trial skills. Definition Attorney I: Under close supervision, the Attorney I assists in and performs legal work involving identification of legal issues; recommendations of appropriate action; resolution of legal problems; interpretation and application of laws, rules, regulations, and other legal authorities; legal research and analysis; preparation of legal documents, opinions, and other memoranda; and litigation activities. At the discretion of the State Bar, incumbents in the Attorney I classification who have met expectations in performing their duties with close supervision may be assigned more complex duties and/or may be expected to perform specific duties with greater independence/general supervision. Attorney II: Under general supervision, the Attorney II performs legal work under general direction of the General Counsel and Deputy General Counsel and/or Attorney V (collectively "Management"), with progressively increasing degree of complexity and independence that includes the identification of legal issues; recommendations of appropriate action; resolution of legal problems; interpretation and application of laws, rules, regulations and other legal authorities; legal research; and analysis; preparation of legal documents, opinions, and other memoranda; and litigation activities. The Attorney II handles assigned litigation, may take lead responsibility in case/project management presentations, and may assist in the formulation, determination, and effectuation of management policies of the State Bar. Distinguishing Characteristics Attorney I: The Attorney I is the entry-level classification in the attorney series. The Attorney I differs from the Attorney II classification in that the latter handles more complex assignments, works under less supervision, and may serve as the lead over a small team of administrative and/or professional staff, or as a lead counsel in trials. Attorney II: The Attorney II is the journey-level classification in the attorney series. The Attorney I differs from the Attorney II classification in that the latter handles more complex assignments, works under less supervision, and may serve as the lead over a small team of administrative and/or professional staff, or as a lead counsel in trials. The Attorney II differs from the Attorney III in that the latter handles a more complex and voluminous caseload, works under less supervision, and may also serve as a lead over a small team of attorneys and/or administrative and professional staff. Examples of Essential Duties Duties may include, but are not limited to the following: Attorney I/II: Reviews complaints to identify ethical violations and legal issues. Reviews applications for program eligibility. May assist in or make recommendations regarding the disposition of applications, claims, files and complaints. Conducts legal research in various areas of federal, state, and State Bar Court law, including case decisions, evidentiary law, statutory law, procedural and court rules, and legislation. Prepares legal documents, including pleadings, contracts, subpoenas, memoranda, letters, proposals, tentative or draft decisions, and/or other documents. Prepares cases for hearing or trial, including directing the gathering of evidence, preparing and filing required pleadings and motions, and preparing witnesses for testimony. Assists lead counsel in the presentation of trials, including helping to prepare opening and closing statements, direct and cross examination questions, and post-trial briefs; however, may serve as lead counsel in less serious cases under close supervision. Writes legal analysis and provides recommendations to supervisor and/or more senior attorneys. Communicates with members of the public regarding complaints, applications, rules and procedures, and State Bar processes. Maintains adequate case, file, and related records to ensure effective completion of projects assigned. Stays informed concerning the applicable law, rules, procedures, policies, and practices relating to the functions assigned. Evaluates administrative problems and procedures and recommends solutions or alternative methods of procedures. Participates in training and professional development activities. Assists in the presentation of matters before State Bar sub-entities, commissions or oversight bodies, including preparing, reviewing, or editing draft decisions and agenda items. May perform a number of other similar or related duties that are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Following a probationary period, substantive knowledge of law, rules, decisions, practices and procedures of the State Bar, California Supreme Court, State Bar Court, and California Legislature. Substantive knowledge of effective investigation techniques, case management, and presentation of matters to administrative bodies. Scope and character of federal and California statutory law and provisions of the federal and California constitutions. Rules of evidence and conduct of proceedings in trial and appellate courts in California. Rules and procedures related to public meetings. Principles of effective work coordination and strong case/project management. Advanced analytical skills. Principles of effective time management. Principles of oral advocacy. Strong writing and oral communication skills. Strong legal research and writing skills. Principles of legal research and preparation of reports, briefs opinions, and pleadings. Principles of conflict resolution. Knowledge of the rules and regulations governing the practice of law in the State of California. Ability to: Receive and relay detailed information through verbal and written communications. Conduct legal research using computer technology and traditional library resources. Work under the pressure of short deadlines. Effectively address conflict. Review and analyze complex written documents. Obtain and present material in oral and/or written form. Minimum Qualifications Education: Successful completion of a Juris Doctorate Degree from an accredited law school. Experience: Attorney I: None Attorney I: Minimum of two (2) years of experience in litigation and/or legal advice work demonstrating knowledge and skills necessary for the position. Demonstrated verifiable reputation for integrity and no history of disciplinary offenses as an attorney or in any other capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Must be an active member, in good standing, of the State Bar of California. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and response.

Job Description Office of Public Trust Liaison Annual Salary Range: $79,621 - $106,159 FLSA Non-Exempt / Union Represented About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries,responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. About this Recruitment Discover a unique opportunity at the State Bar of California that combines the roles of Investigator and a Public Trust Representative. If you have a passion for upholding the integrity of the legal profession and ensuring public trust in the legal system, this dual-role position is tailor-made for you. As an Investigator, you'll investigate allegations of potential attorney misconduct. From conducting interviews to contacting attorneys regarding allegations raised by their clients, your work will be integral to upholding the highest standards of professionalism. Simultaneously, as a member of the Office of Public Trust Liaison, you'll respond to inquiries about State Bar programs, guide members of the public to the appropriate resources, and address questions related to the discipline or admission systems. Your commitment to exceptional customer service and a nuanced understanding of legal advice will be crucial in this role. Enjoy the benefits of an alternative work schedule, telecommuting options, and a collaborative environment where you'll work with a dedicated team. Join us in fulfilling our mission of protecting the public, the court, and the legal profession. Apply now for this unique dual-role opportunity and be a part of our commitment to conducting fair, impartial, and thorough investigations. Definition Under general supervision, an Investigator I investigates and reviews public, court and other party complaints or reports. In addition, an Investigator I determines what evidence is needed to support the allegations, collects evidence, and interviews witnesses to determine the appropriate course of action. Investigator Is work with Investigator IIs, IIIs, and attorneys to determine the means and approach of the investigation. Distinguishing Characteristic Investigator I is the entry-level classification in the Investigator classification series. Incumbents work under more direct supervision and are typically assigned to less complex cases. An incumbent is paired with an Investigator II or III who serves as his or her mentor and provides direction, guidance, and training. Investigator Is report to a Supervising Attorney. Examples of Essential Duties Duties may include, but are not limited to, the following: Reviews complaints and makes determinations as to the appropriate courses of action under the guidance of an Investigator II, Investigator III, and/or Attorney. Prepares an investigative plan for each assigned case in conjunction with an attorney. Locates and interviews complaining witnesses, respondents, and other relevant parties, explaining the functions and limitations of the State Bar's jurisdiction. Gathers and reviews evidence, orders court files, obtains insurance files, and issues subpoenas for bank and other business records. Reviews and analyzes evidence and assists in determining if there is evidence of violation of the State Bar Act and/or Rules of Professional Conduct or instance of unauthorized practice of law, and assists in making recommendations for further action. Drafts a report that discusses the evidence and determines which exhibits, list of witnesses, and documents to include. May appear as a witness in administrative, civil, or criminal proceedings. Interacts and cooperates with federal, state, and local law enforcement agencies. Uses spreadsheets to compile information and analyze data. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Techniques and methods of investigation. Rules of evidence and conduct of proceedings in trial and appellate courts in California (to be obtained within the introductory period). Concepts and methodology of witness interviewing and case management. Identification, preservation and presentation of evidence. Sources of information and methods used in locating persons. Problem identification, analysis, and evaluation. Modern office practices and procedures, including keyboarding and the use of standard computer software such as Microsoft Office and case management system applications. Effective writing and verbal presentation. The basic rules of vocabulary, grammar, spelling and punctuation. Business math for completing non-technical calculations including addition, subtraction, multiplication and division. Ability to: Plan, organize, and prioritize work to meet deadlines. Work on different phases of multiple investigations at the same time. Effectively identify and obtain necessary information through interviews using tact and diplomacy, while remaining calm and impartial. Establish and maintain effective and productive work relationships. Demonstrate effective writing and verbal presentation skills. Obtain and present material in oral and/or written form. Learn to organize and process large volumes of information, and review and analyze complex documents, including financial documents. Communicate clearly and effectively in person, by telephone and in writing. Maintain the confidentiality of State Bar cases, investigations, documents and, records. Deal effectively with persons of diverse behavior and temperament, to gain insight into their motivations and credibility. Travel by air and automobile. Minimum Qualifications Education: Bachelor's degree or equivalent work experience in a field that develops the skills required for the functions and responsibilities of the position. Experience: Two (2) years' experience in a position requiring writing, research, and analysis, preferably in an investigative environment. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Must be bondable, have a valid California driver's license, and have access to an automobile, as needed. Proof of automobile insurance coverage will be required at the time of employment. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.