The State Bar of California

Job Description Office of Admissions, Exam Grading Program Specialist III: $70,035 - $93,371 Non Exempt | Union Represented About the Office: The Office of Admissions oversees all activities required for admitting attorneys to the practice of law. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Ideal Candidate: The Program Specialist III will be a key member who will be responsible for coordinating the grading process, tracking grades, and communicating with the graders and applicants. The ideal candidate should be well organized, have customer service experience, and be able to communicate effectively both verbally and in writing. This position requires someone who is proactive, pays close attention to detail, can quickly prioritize multiple demands/tasks, and can efficiently work independently or as part of a team. Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year. Distinguishing Characteristics The Program Specialist III classification series is distinguished from the higher level Program Coordinator in that the latter provides lead direction over program activities and is assigned more complex program functions. Examples of Essential Duties Duties may include, but are not limited to the following: Provides information and answers questions related to the program. Acts as liaison between the program, other State Bar departments and external constituents, volunteers, or committee members. Maintains records related to the program, including participant contact information, distribution lists for outreach activities, records of projects assigned and completed, and financial records. Tracks projects to ensure timely completion. Schedules meetings and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering. Prepares meeting documents including agendas and handouts, and distributes documents to meeting participants. Prepares, reviews, and distributes meeting minutes. Performs public information activities, such as developing informational newsletter, guides, and brochures pertaining to the assigned program. Designs, creates, remediates and places content materials on the State Bar website. Conducts research and gathers information needed to support program activities. Assists with the development and implementation of administrative procedures for the program, including evaluating procedures, identifying problems, and recommending solutions. Participates in planning and monitoring aspects of the budget for the program. Monitors the operating budget and prepares statistical reports and analysis as required. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Computerized information and data base record-keeping systems and word processing systems including internet and website design, usage and maintenance. Principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Principles of web architecture and development tools. Business math for completing non-technical calculations such as addition, subtraction, multiplication and division. Principles of effective writing and verbal presentation. The basic rules of vocabulary, grammar, spelling and punctuations as specified in Webster's New Collegiate Dictionary . Problem identification, analysis and evaluation. Office procedures, budget preparation and maintenance techniques. Within the introductory period obtain a working knowledge of the State Bar and the function of the Office to which assigned. Ability to: Set priorities and meet established deadlines. Understand, interpret and apply procedures, laws, rules and regulations as applicable to assigned program. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers; and word and data processing software and other computer applications. Obtain and present material in oral and/or written form. Minimum Qualifications: Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in clerical, administrative or legal support experience in the State Bar or another similar environment. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required. Condition of Employment Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of General Counsel Annual Salary: $107,076 - $142,745 Exempt/Non-Union Represented About the Office The Office of General Counsel is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. The Ideal Candidate The Office of General Counsel (OGC) seeks a Program Supervisor to manage the administrative support team (paralegal, legal secretary, etc.) responsible for a variety of legal matters and issues. The candidate should have familiarity of legal processes and procedures, with court filing procedures, state and federal rules of court, formatting, and local court rules. Knowledge of, or ability to learn and apply internal State Bar processes for various personnel functions, budgeting, and Board of Trustee meeting procedures is also an essential component of the position. The Program Supervisor will also work closely with the General Counsel and Deputy General Counsel to manage office operations and ensure timely and accurate completion of all work within the purview of OGC. The ideal candidate will have four or more years of experience working on legal matters. A paralegal certificate or J.D. is preferred, but not required. Definition Under general supervision, the Program Supervisor is responsible for supervising the management of programs, policies and procedures, facilitating the development of operational guidelines for new programs and ensuring activities of programs are completed in accordance to procedures and policies. The Program Supervisor has direct supervision over subordinate clerical, technical, para-professional and professional positions specific to the division or unit to which they are assigned; and performs related work as required. Distinguishing Characteristics The Program Supervisor provides first level supervision over support staff in an assigned division/unit and performs the most complex work. This class is characterized by the responsibility for assuring the activities of the assigned major programs or support functions are completed in accordance with the procedures and policies of the Bar. The Program Supervisor is distinguished from the Administrative Supervisor in that the former has knowledge of complex and advanced program functions and supervises staff in the performance of specialized program functions. The latter, typically will have supervisory duties over administrative and/or clerical staff. Examples of Essential Duties Duties may include, but are not limited to the following: Supervises the management of programs, policies and procedures and facilitates the development of operational guidelines for new programs; ensures activities of programs are completed in accordance to procedures and policies. Directs, trains, assigns, and evaluates subordinate personnel in the performance of a variety of professional, administrative, and clerical support tasks, establishing and monitoring standards of performance. Assesses workloads, and assigns employees to ensure the timely and proper level of support for ongoing activities. Supervises, and evaluates the performance of assigned staff, including prioritizing, delegating and reviewing work assignments, monitoring performance and providing coaching for performance improvement and development; takes and imposes disciplinary action, up to and including termination, to address performance deficiencies. Analyzes and resolves escalated and difficult issues that originate from staff, the public, and other stakeholders. Evaluates program problems and procedures, develops recommendations for improvement and implements proposals and plans; develops written procedures to clarify or describe standard practices; coordinates the publication and dissemination of procedures. Identifies areas for development of substantive and programmatic resources relevant to the division/unit and assists in the creation of resources. Prepares and maintains reports, special studies, correspondence and statistical data. May assist in the development and monitoring of the capital and operational budget, overseeing the fiscal control systems, preparing and evaluating fiscal reports; analyzes need for budget items requested to determine whether items are justifiable, based on program objectives and priorities. Evaluates, in conjunction with the Information Technology Department, the use of electronic systems and researches and makes recommendations for more efficient and cost effective technology. Acts as a liaison and maintains effective working relationships with other State Bar employees, the Board of Governors or other Committees, attorneys, outside agencies and the public. Serves on committees and organization wide task forces and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Program and policy management. Program area specific to division or unit assignment. Problem identification, analysis and evaluation. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Plan, schedule, make work assignments, set priorities, train, evaluate, select and discipline subordinates. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Four (4) years of experience at the journey-level that included responsibility for professional-level activities such as program oversight, development, administration and/or work contributing to the development of operational procedures or plans, of which at least one (1) year should have been in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: A paralegal certificate or J.D. is preferred, but not required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work

Job Description Office of General Counsel Annual Salary, Attorney III: $133,371 - $199,901 Annual Salary, Attorney IV: $146,708 - $219,891 Exempt/Non-Union Represented About the Office The Office of General Counsel is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. The Ideal Candidate The Office of General Counsel (OGC) seeks an attorney with a minimum of four (4) years of progressively more responsible experience in litigation, legal advice work, and/or in a specialized area of law. This role will deal with an array of complex matters with multiple stakeholders with the expectation of producing favorable results. This role will also review closures of disciplinary complaints filed against attorneys but does not handle attorney discipline proceedings in State Bar Court. The ideal candidate will be ready to work in a fast-paced, public environment with cross-functional teams that advises the State Bar Board of Trustees, committees, and staff in administrative and civil trial and appellate litigation , and transactional work in substantive areas. Definition Under direction, the Attorney III/IV performs legal work, including the identification of legal issues; recommendations of appropriate action; resolution of legal problems; interpretation and application of laws, rules, regulations, and other legal authorities. The Attorney III/IV also performs legal research; analyzes and prepares opinions, legal documents, memoranda, handles assigned litigation and takes lead responsibility in case/project management presentations. The Attorney III/IV analyzes and prepares opinions, legal documents, and memoranda; and may participate in the formulation, determination, and effectuation of management policies of the State Bar. Examples of Essential Duties Duties may include, but are not limited to, the following: Maintains close working relationships with Management, subject matter supervisors, and members of the team to which they are assigned in performing the duties and responsibilities of the position. Coordinates the work of other staff necessary to perform assigned responsibilities and may participate in the training of other personnel. Handles complex matters, with the expectation of producing favorable results. Handles litigation matters, including responding to complaints, propounding and responding to discovery, substantive motions, and hearings, up to and including trial. Conducts "second look" reviews of complaints filed against attorneys that have been closed by the Office of Chief Trial Counsel without taking any action, and determining whether to recommend further actions with respect to such complaints. Studies, interprets, and applies laws, court decisions, and other legal authorities that are more complex than those handled by Attorney IIs and is responsible for the preparation of legal documents, pleadings, memoranda, reports, opinions, and other materials. Prepares for and completes cases, projects, presentations, and other assignments of a more complex nature. Coordinates with other attorneys, volunteers, and other constituencies as assigned. Ensures the adequate, effective, and timely preparation, presentation, and completion of investigations, cases, and/or legal projects assigned. Keeps informed and assures that subordinate staff is informed concerning the applicable law, rules, procedures, policies, and practices relating to their function. May participate in the effectuation and/or formulation of management policy and represents and counsels' management with respect to human resources issues. Evaluates administrative problems and procedures and recommends solutions and or alternative methods or procedures. Assumes a senior-level role in advising management in the effectuation and/or formulation of management policy. Provides substantive and procedural guidance to lower-level Attorneys. Provides direction to, and reviews the work of, non-attorney staff. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Substantive knowledge of law, rules, decisions, practices, and procedures of the State Bar, California Supreme Court, State Bar Court, and California Legislature. Substantive knowledge of effective investigation techniques, case management, and presentation of matters to administrative bodies. Scope and character of federal and California statutory law and provisions of the federal and California constitutions. Rules of evidence and conduct of proceedings in trial and appellate courts in California. Rules and procedures related to public hearings. Principles of effective work coordination and strong case/project management. Advanced analytical skills. Principles of effective time management. Principles of oral advocacy. Strong writing and oral communication skills. Advanced legal research and preparation of reports, briefs opinions, and pleadings. Principles of conflict resolution. Knowledge of the rules and regulations governing the practice of law in the State of California. Ability to: Receive and relay detailed information through verbal and written communications. Conduct legal research using computer technology and traditional library resources. Work under the pressure of short deadlines. Effectively address conflict. Review and analyze complex written documents. Obtain and present material in oral and/or written form. Minimum Qualifications: Education: Successful completion of a Juris Doctorate Degree from an accredited law school. Experience: Minimum of four (4) years of progressively more responsible experience in litigation and/or legal advice work demonstrating the knowledge and skills necessary for this position. Demonstrated verifiable reputation for integrity and no history of disciplinary offenses as an attorney or in any other capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Must be an active member, in good standing, in the State Bar of California. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work

Job Description Office of General Counsel Annual Salary: $107,076 - $142,745 Exempt/Non-Union Represented About the Office The Office of General Counsel is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. The Ideal Candidate The Office of General Counsel (OGC) seeks a Program Supervisor to manage the administrative support team (paralegal, legal secretary, etc.) responsible for a variety of legal matters and issues. The candidate should have familiarity of legal processes and procedures, with court filing procedures, state and federal rules of court, formatting, and local court rules. Knowledge of, or ability to learn and apply internal State Bar processes for various personnel functions, budgeting, and Board of Trustee meeting procedures is also an essential component of the position. The Program Supervisor will also work closely with the General Counsel and Deputy General Counsel to manage office operations and ensure timely and accurate completion of all work within the purview of OGC. The ideal candidate will have four or more years of experience working on legal matters. A paralegal certificate or J.D. is preferred, but not required. Definition Under general supervision, the Program Supervisor is responsible for supervising the management of programs, policies and procedures, facilitating the development of operational guidelines for new programs and ensuring activities of programs are completed in accordance to procedures and policies. The Program Supervisor has direct supervision over subordinate clerical, technical, para-professional and professional positions specific to the division or unit to which they are assigned; and performs related work as required. Distinguishing Characteristics The Program Supervisor provides first level supervision over support staff in an assigned division/unit and performs the most complex work. This class is characterized by the responsibility for assuring the activities of the assigned major programs or support functions are completed in accordance with the procedures and policies of the Bar. The Program Supervisor is distinguished from the Administrative Supervisor in that the former has knowledge of complex and advanced program functions and supervises staff in the performance of specialized program functions. The latter, typically will have supervisory duties over administrative and/or clerical staff. Examples of Essential Duties Duties may include, but are not limited to the following: Supervises the management of programs, policies and procedures and facilitates the development of operational guidelines for new programs; ensures activities of programs are completed in accordance to procedures and policies. Directs, trains, assigns, and evaluates subordinate personnel in the performance of a variety of professional, administrative, and clerical support tasks, establishing and monitoring standards of performance. Assesses workloads, and assigns employees to ensure the timely and proper level of support for ongoing activities. Supervises, and evaluates the performance of assigned staff, including prioritizing, delegating and reviewing work assignments, monitoring performance and providing coaching for performance improvement and development; takes and imposes disciplinary action, up to and including termination, to address performance deficiencies. Analyzes and resolves escalated and difficult issues that originate from staff, the public, and other stakeholders. Evaluates program problems and procedures, develops recommendations for improvement and implements proposals and plans; develops written procedures to clarify or describe standard practices; coordinates the publication and dissemination of procedures. Identifies areas for development of substantive and programmatic resources relevant to the division/unit and assists in the creation of resources. Prepares and maintains reports, special studies, correspondence and statistical data. May assist in the development and monitoring of the capital and operational budget, overseeing the fiscal control systems, preparing and evaluating fiscal reports; analyzes need for budget items requested to determine whether items are justifiable, based on program objectives and priorities. Evaluates, in conjunction with the Information Technology Department, the use of electronic systems and researches and makes recommendations for more efficient and cost effective technology. Acts as a liaison and maintains effective working relationships with other State Bar employees, the Board of Governors or other Committees, attorneys, outside agencies and the public. Serves on committees and organization wide task forces and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Program and policy management. Program area specific to division or unit assignment. Problem identification, analysis and evaluation. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Plan, schedule, make work assignments, set priorities, train, evaluate, select and discipline subordinates. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Four (4) years of experience at the journey-level that included responsibility for professional-level activities such as program oversight, development, administration and/or work contributing to the development of operational procedures or plans, of which at least one (1) year should have been in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: A paralegal certificate or J.D. is preferred, but not required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work

Job Description Office of General Counsel Annual Salary, Attorney III: $133,371 - $199,901 Annual Salary, Attorney IV: $146,708 - $219,891 Exempt/Non-Union Represented About the Office The Office of General Counsel is in-house counsel to the State Bar, providing a full range of services, including representation of the Bar in all state and federal courts and before administrative agencies; advocacy of Bar discipline and admission cases in the California Supreme Court; and, providing legal advice to the State Bar Board of Trustees, and all State Bar entities, executives, and programmatic clients. OGC provides legal advice and representation in the following areas: admissions and discipline, antitrust, Bagley-Keene Open Meeting Act, bankruptcy, California Public Records Act, collections, contracts, copyright, governance, labor and employment, legislation, regulations and rules, real estate, regulatory work, and general corporate matters. The Ideal Candidate The Office of General Counsel (OGC) seeks an attorney with a minimum of four (4) years of progressively more responsible experience in litigation, legal advice work, and/or in a specialized area of law. This role will deal with an array of complex matters with multiple stakeholders with the expectation of producing favorable results. This role will also review closures of disciplinary complaints filed against attorneys but does not handle attorney discipline proceedings in State Bar Court. The ideal candidate will be ready to work in a fast-paced, public environment with cross-functional teams that advises the State Bar Board of Trustees, committees, and staff in administrative and civil trial and appellate litigation , and transactional work in substantive areas. Definition Under direction, the Attorney III/IV performs legal work, including the identification of legal issues; recommendations of appropriate action; resolution of legal problems; interpretation and application of laws, rules, regulations, and other legal authorities. The Attorney III/IV also performs legal research; analyzes and prepares opinions, legal documents, memoranda, handles assigned litigation and takes lead responsibility in case/project management presentations. The Attorney III/IV analyzes and prepares opinions, legal documents, and memoranda; and may participate in the formulation, determination, and effectuation of management policies of the State Bar. Examples of Essential Duties Duties may include, but are not limited to, the following: Maintains close working relationships with Management, subject matter supervisors, and members of the team to which they are assigned in performing the duties and responsibilities of the position. Coordinates the work of other staff necessary to perform assigned responsibilities and may participate in the training of other personnel. Handles complex matters, with the expectation of producing favorable results. Handles litigation matters, including responding to complaints, propounding and responding to discovery, substantive motions, and hearings, up to and including trial. Conducts "second look" reviews of complaints filed against attorneys that have been closed by the Office of Chief Trial Counsel without taking any action, and determining whether to recommend further actions with respect to such complaints. Studies, interprets, and applies laws, court decisions, and other legal authorities that are more complex than those handled by Attorney IIs and is responsible for the preparation of legal documents, pleadings, memoranda, reports, opinions, and other materials. Prepares for and completes cases, projects, presentations, and other assignments of a more complex nature. Coordinates with other attorneys, volunteers, and other constituencies as assigned. Ensures the adequate, effective, and timely preparation, presentation, and completion of investigations, cases, and/or legal projects assigned. Keeps informed and assures that subordinate staff is informed concerning the applicable law, rules, procedures, policies, and practices relating to their function. May participate in the effectuation and/or formulation of management policy and represents and counsels' management with respect to human resources issues. Evaluates administrative problems and procedures and recommends solutions and or alternative methods or procedures. Assumes a senior-level role in advising management in the effectuation and/or formulation of management policy. Provides substantive and procedural guidance to lower-level Attorneys. Provides direction to, and reviews the work of, non-attorney staff. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Substantive knowledge of law, rules, decisions, practices, and procedures of the State Bar, California Supreme Court, State Bar Court, and California Legislature. Substantive knowledge of effective investigation techniques, case management, and presentation of matters to administrative bodies. Scope and character of federal and California statutory law and provisions of the federal and California constitutions. Rules of evidence and conduct of proceedings in trial and appellate courts in California. Rules and procedures related to public hearings. Principles of effective work coordination and strong case/project management. Advanced analytical skills. Principles of effective time management. Principles of oral advocacy. Strong writing and oral communication skills. Advanced legal research and preparation of reports, briefs opinions, and pleadings. Principles of conflict resolution. Knowledge of the rules and regulations governing the practice of law in the State of California. Ability to: Receive and relay detailed information through verbal and written communications. Conduct legal research using computer technology and traditional library resources. Work under the pressure of short deadlines. Effectively address conflict. Review and analyze complex written documents. Obtain and present material in oral and/or written form. Minimum Qualifications: Education: Successful completion of a Juris Doctorate Degree from an accredited law school. Experience: Minimum of four (4) years of progressively more responsible experience in litigation and/or legal advice work demonstrating the knowledge and skills necessary for this position. Demonstrated verifiable reputation for integrity and no history of disciplinary offenses as an attorney or in any other capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Must be an active member, in good standing, in the State Bar of California. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work

Job Description Office of Chief Trial Counsel Annual Salary Range for Attorney I: $103,037 - $154,424 Annual Salary Range for Attorney II: $113,339 - $169,872 Annual Salary Range for Attorney III: $133,371 - $199,901 FLSA Exempt / Union Represented About the Office The Office of Chief Trial Counsel (OCTC) is the enforcement arm of the attorney discipline system. The office handle intake, investigation, and prosecution in State Bar Court of allegations that attorneys have violated the State Bar Act or the Rules of Professional Conduct. The office also receives, reviews, and investigates complaints alleging unauthorized practice of law by non-attorneys. The Ideal Candidate The Office of Chief Trial Counsel is seeking an attorney who has excellent written and oral communication skills and is able to apply unique facts to new/unfamiliar areas of law. The ideal candidate will have skills at all phases of litigation and strong trial skills. Definition Under general direction, an Attorney performs legal work that includes the identification of legal issues; recommendation of appropriate actions resolution of legal problems; interpretation and application of laws, rules, regulations, and other legal authorities; legal research; and analysis and preparation of various legal documents. Depending on the department or unit to which assigned, may prepare for and conduct trials. Distinguishing Characteristics This is the journey-level classification in the Attorney classification series, responsible for performing legal work. The Attorney classification is distinguished from the Senior Attorney in that Senior Attorneys generally handle more complex cases, trials, and projects and provide direction/guidance to Attorneys, while Attorneys generally handle less complex cases, trials, and projects, and provide lead direction to non-attorney staff, but not attorneys. However, as Attorneys gain experience and demonstrate competence, they will assume more responsibility and perform work of greater difficulty and complexity. Positions in the Attorney classification typically reports directly to a Supervising Attorney. Examples of Essential Duties Duties may include, but are not limited to the following: Reviews complaints to identify ethical violations and legal issues. Makes decisions regarding the disposition of files and complaints. Conducts legal research in various areas of federal and state law, including case decisions, evidentiary law, statutory law, procedural and court rules, and legislation. Prepares legal documents, including pleadings, contracts, subpoenas, memoranda, letters, proposals, and/or other documents. Prepares cases for trial, including directing the gathering of evidence, preparing and filing required pleadings and motions, and preparing witnesses for testimony. Performs trials, including delivering opening and closing statements, conducting direct and cross examinations, and preparing post trial briefs. Writes legal analysis and provides instruction and/or advice to others. Communicates with members of the public regarding complaints, rules and procedures, and State Bar processes. Provides direction to non-attorney staff. Maintains adequate case, file, and related records to ensure effective completion of projects assigned, and assists in the evaluation of the work product. Stays informed and keeps staff within his/her areas of responsibility informed concerning the applicable law, rules, procedures, policies, and practices relating to the functions assigned. Evaluates administrative problems and procedures and recommends solutions or alternative methods of procedures. Participates in training and professional development activities. May perform a number of other similar or related duties that are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: State Bar Act and related statutes, Rules of Professional Conduct and procedures as they apply to the performance of major duties and responsibilities of the position (to be obtained during the introductory period). Effective investigation techniques, case management and presentation of matters to administrative bodies and adjudicative bodies. The scope and character of federal and California statutory law and provisions of the United States and California Constitutions. Rules of evidence and conduct of proceedings in State Bar Court hearing and review departments. Effective work coordination and strong case/project management principles. Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. Time management. Legal research and preparation of reports, briefs, opinions, and pleadings. Mediation, negotiation, and conflict resolution. Knowledge of the rules and regulations governing the practice of law in the State of California. Ability to: Analyze and apply case and statutory law to various issues and facts to draw conclusions, make recommendations, and provide legal advice. Communicate complex legal issues to a variety of individuals. Prepare legal documents, including pleadings, contracts, subpoenas, legal memoranda, letters, proposals, and/or other documents. Write effectively in a clear, concise and well organized manner. Conduct legal research. Review and analyze complex documents. Obtain information through witness interviews. Prepare and effectively present cases at trial. Speak effectively in court and to large groups. Negotiate settlements and mediate disputes. Demonstrate independent judgment and initiative. Provide direction and guidance to other staff. Work independently, as well as cooperatively in a team environment. Complete multiple tasks and meet deadlines. Maintain the confidentiality of State Bar documents, investigations, and records. Travel by air and automobile. Minimum Qualifications Education: Successful completion of a Juris Doctorate Degree from an accredited law school. Experience: No minimum requirement. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Must be an active member, in good standing, of the State Bar of California. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Chief Trial Counsel Annual Salary Range for Investigator I: $77,679 - $103,570 Annual Salary Range for Investigator II: $85,446 - $113,927 FLSA Non-Exempt / Union Represented About the Office The Office of Chief Trial Counsel (OCTC) is the enforcement arm of the attorney discipline system. The office handle intake, investigation, and prosecution in State Bar Court of allegations that attorneys have violated the State Bar Act or the Rules of Professional Conduct. The office also receives, reviews, and investigates complaints alleging unauthorized practice of law by non-attorneys. The Ideal Candidate Do you have an interest in protecting the public from the improper or unethical actions of some attorneys? Do you have the experience, tact, and professional demeanor to investigate allegations of attorney misconduct or allegations of the unauthorized practice of law by non-attorneys? Can you be fair and impartial in your investigations? If you answered "yes" to these questions, the Office of Chief Trial Counsel invites you to apply to become a member of our team as an Investigator. Investigators prepare investigation plans, interview witnesses, contact the attorney complained against, issue subpoenas and collect evidence, conduct fieldwork, testify in court, and interact with other agencies in furtherance of State Bar objectives. This hybrid role allows for up to four days of remote work per week. Definition Investigator I Under general supervision, an Investigator I investigates and reviews public, court and other party complaints or reports. In addition, an Investigator I determines what evidence is needed to support the allegations, collects evidence, and interviews witnesses to determine the appropriate course of action. Investigator I's work with Investigator II's, III's, and attorneys to determine the means and approach of the investigation. Investigator II Under general direction, an Investigator Ii investigates and reviews routine, complex, or unique public, court and other party complaints. Investigator II's work in tandem with other investigators as well as attorneys who serve as their legal advisors during the investigative process. An Investigator II may mentor and train an Investigator I; and may work under the direction of an Investigator III. Distinguishing Characteristics Investigator I is the entry-level classification in the Investigator classification series. Incumbents work under more direct supervision and are typically assigned to less complex cases. An incumbent is paired with an Investigator II or III who serves as his or her mentor and provides direction, guidance, and training. Investigator I's report to a Supervising Attorney. Investigator II is an experience, journey-level classification responsible for performing the full range of duties related to the investigation of complaints made against attorneys. Work is performed with considerable latitude and independent judgement. the Investigator II classification is distinguished form the Investigator I classification by the incumbent's ability to independently investigate both routine and complex cases, and the capacity to serve as a mentor to Investigator I's. investigator II's typically report to a Supervising Attorney. Examples of Essential Duties Investigator I duties may include, but are not limited to, the following: Reviews complaints and makes determinations as to the appropriate courses of action under the guidance of an Investigator II, Investigator III, and/or Attorney. Prepares an investigative plan for each assigned case in conjunction with an attorney. Locates and interviews complaining witnesses, respondents, and other relevant parties, explaining the functions and limitations of the State Bar's jurisdiction. Gathers and reviews evidence, orders court files, obtains insurance files, and issues subpoenas for bank and other business records. Reviews and analyzes evidence and assists in determining if there is evidence of violation of the State Bar Act and/or Rules of Professional Conduct or instance of unauthorized practice of law, and assists in making recommendations for further action. Drafts a report that discusses the evidence and determines which exhibits, list of witnesses, and documents to include. May appear as a witness in administrative, civil, or criminal proceedings. Interacts and cooperates with federal, state, and local law enforcement agencies. Uses spreadsheets to compile information and analyze data. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Investigator II duties may include, but are not limited to, the following: Reviews complaints and makes determinations as to the appropriate courses of action. Prepares an investigative plan for each assigned case in conjunction with an attorney. Locates and interviews complaining witnesses, respondents, and other relevant parties, explaining the functions and limitations of the State Bar's jurisdiction. Gathers and reviews evidence, orders court files, obtains insurance files, and issues subpoenas for bank and other business records. Reviews and analyzes evidence for routine and complex cases, and determines if there is evidence of violation of the State Bar Act and/or Rules of Professional Conduct or instance of unauthorized practice of law, and makes recommendations for further action. Drafts a report that discusses the evidence and determines which exhibits, list of witnesses, and documents to include. Appears as a witness in administrative, civil, or criminal proceedings. Interacts and cooperates with federal, state, and local law enforcement agencies. Uses spreadsheets to compile information and analyze data. Provides guidance to staff, and may mentor or train Investigator I's Participates in special projects or assignments, including providing training or making presentations. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Investigator I Techniques and methods of investigation. Rules of evidence and conduct of proceedings in trial and appellate courts in California (to be obtained within the introductory period). Concepts and methodology of witness interviewing and case management. Identification, preservation and presentation of evidence. Sources of information and methods used in locating persons. Problem identification, analysis, and evaluation. Modern office practices and procedures, including keyboarding and the use of standard computer software such as Microsoft Office and case management system applications. Effective writing and verbal presentation. The basic rules of vocabulary, grammar, spelling and punctuation. Business math for completing non-technical calculations including addition, subtraction, multiplication and division. Investigator II Rules of evidence and conduct of proceedings in trial and appellate courts in California. Advanced techniques and methods of investigation. rules of procedure in multiple areas of law, such as family, bankruptcy, personal injury, criminal, and administrative, as they pertain to the review and investigation of complaints within the jurisdiction of the State Bar. Basic principles of forensic accounting, including racing funds to and from different accounts. Advanced witness interviewing techniques. Identification, preservation and presentation of evidence. Sources of information and methods used in locating persons. Problem identification, analysis, and evaluation. Modern office practices and procedures, including keyboarding and the use of standard computer software such as Microsoft Office and case management system applications. Effective writing and verbal presentation. The basic rules of vocabulary, grammar, spelling and punctuation. Business math for completing non-technical calculations including addition, subtraction, multiplication and division. Ability to: Investigator I Plan, organize, and prioritize work to meet deadlines. Work on different phases of multiple investigations at the same time. Effectively identify and obtain necessary information through interviews using tact and diplomacy, while remaining calm and impartial. Establish and maintain effective and productive work relationships. Demonstrate effective writing and verbal presentation skills. Obtain and present material in oral and/or written form. Learn to organize and process large volumes of information, and review and analyze complex documents, including financial documents. Communicate clearly and effectively in person, by telephone and in writing. Maintain the confidentiality of State Bar cases, investigations, documents and, records. Deal effectively with persons of diverse behavior and temperament, to gain insight into their motivations and credibility. Travel by air and automobile. Investigator II Plan, organize, and prioritize work to meet deadlines. Work on different phases of multiple investigations at the same time. Effectively identify and obtain necessary information through interviews using tact and diplomacy, while remaining calm and impartial. Establish and maintain effective and productive work relationships. Demonstrate effective writing and verbal presentation skills. Obtain and present material in oral and/or written form. Organize, process, and draw conclusions from large volumes of information, and review and analyze complex documents, including financial documents. Communicate clearly and effectively in person, by telephone and in writing. Maintain the confidentiality of State Bar cases, investigations, documents and, records. Deal effectively with persons of diverse behavior and temperament, to gain insight into their motivations and credibility. Travel by air and automobile. Minimum Qualifications Education: Investigator I Bachelor's degree or equivalent work experience in a field that develops the skills required for the functions and responsibilities of the position. Investigator II Bachelor's degree in a field that develops skills related to investigation, or equivalent academic achievement. Experience: Investigator I Two (2) years' experience in a position requiring writing, research, and analysis, preferably in an investigative environment. Investigator II Four (4) years' experience in an investigative position. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Must be bondable, have a valid California driver's license, and have access to an automobile, as needed. Proof of automobile insurance coverage will be required at the time of employment. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description State Bar Court Annual Salary Range for Program Analyst: $88,481 - $117,971 Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office California is the only state with an independent professional Court dedicated to ruling on attorney discipline cases. The State Bar Court (SBC) adjudicates disciplinary and regulatory cases involving attorneys and makes recommendations to the California Supreme Court regarding attorney discipline. The SBC is structured as a Hearing Department (trial court) and a Review Department (appeals court). Ideal Candidate The State Bar Court is seeking Program Analyst/Senior Program Analyst to provide judges and court staff with analytical, administrative, and direct support of statewide case processing functions, including courtroom event support and general office and technical support. The Program Analyst/Senior Program Analyst should have project management experience and intermediate Microsoft Office skills. The successful candidate should be experienced in SharePoint, and Excel skills (Pivot tables, formulas). The analyst will be responsible for utilizing Microsoft SQL server to generate reports and should be able to provide interactive visualizations and business intelligence via Microsoft Power Bi to create case management reports and dashboards for State Bar Court. Having User Acceptance Testing Experience and .NET is preferred but not required. Experience with court processes and Odyssey are preferred. Definition Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in assigned State Bar divisions/units. Distinguishing Characteristics The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance. Examples of Essential Duties Duties may include, but are not limited to the following: Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Researches information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to take corrective actions or recommend modification to processes and procedures. Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. Conducts audits to determine if there are program inconsistencies or non-compliance. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology. Codes and regulations as related to assigned program responsibility. Principles of data analysis and research tools. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Computerized information and database recordkeeping systems. Ability to: Apply the policies and practices of a department. Review and analyze complex qualitative and quantitative data. Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The Office of Information Technology (IT) is seeking an experienced and dedicated Senior Agile Project Manager or Lead Project Manager to oversee, facilitate, and support end-to-end delivery of complex application solutions. Strong capabilities delivering Agile and Scrum projects, IT's primary methodology. The role focuses on iterative and incremental frameworks for developing and delivering complex products. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. LEAD IT ANALYST Definition With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. • WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Admissions Annual Salary Range: $70,035 - $93,371 FLSA Non-Exempt / Union Represented About the Office: The Office of Admissions oversees all activities required for admitting attorneys to the practice of law. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Ideal Candidate: The Office of Admissions, Testing Accommodations is currently seeking to fill a Program Specialist III position. The Program Specialist III will be a key member of the Testing Accommodations team, responsible for handling, reviewing and analyzing sensitive material and assisting applicants both by phone and through written correspondence. The ideal candidate should be a strong writer, have some customer service experience, and be able to communicate effectively both verbally and in writing. This position requires someone who is proactive, pays close attention to detail, can quickly prioritize multiple demands/tasks, and can efficiently work independently or as part of a team. Please note that all employees in the Office of Admissions are required to work at examinations to which they are assigned; this will include overnight travel between two to four times per year. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics The Program Specialist III classification series is distinguished from the higher level Program Coordinator in that the latter provides lead direction over program activities and is assigned more complex program functions. Examples of Essential Duties Duties may include, but are not limited to the following: Provides information and answers questions related to the program. Acts as liaison between the program, other State Bar departments and external constituents, volunteers, or committee members. Maintains records related to the program, including participant contact information, distribution lists for outreach activities, records of projects assigned and completed, and financial records. Tracks projects to ensure timely completion. Schedules meetings and arranges meeting logistics, including securing facilities, audio-visual equipment, and catering. Prepares meeting documents including agendas and handouts, and distributes documents to meeting participants. Prepares, reviews, and distributes meeting minutes. Performs public information activities, such as developing informational newsletter, guides, and brochures pertaining to the assigned program. Designs, creates, remediates and places content materials on the State Bar website. Conducts research and gathers information needed to support program activities. Assists with the development and implementation of administrative procedures for the program, including evaluating procedures, identifying problems, and recommending solutions. Participates in planning and monitoring aspects of the budget for the program. Monitors the operating budget and prepares statistical reports and analysis as required. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Computerized information and data base record-keeping systems and word processing systems including internet and website design, usage and maintenance. Principles of business and legal writing and preparation of minutes, agendas and special reports. Rules and regulations related to program administrative functions. Principles of web architecture and development tools. Business math for completing non-technical calculations such as addition, subtraction, multiplication and division. Principles of effective writing and verbal presentation. The basic rules of vocabulary, grammar, spelling and punctuations as specified in Webster's New Collegiate Dictionary . Problem identification, analysis and evaluation. Office procedures, budget preparation and maintenance techniques. Within the introductory period obtain a working knowledge of the State Bar and the function of the Office to which assigned. Ability to: Set priorities and meet established deadlines. Understand, interpret and apply procedures, laws, rules and regulations as applicable to assigned program. Proofread and accurately edit documents in both electronic and written form. Communicate clearly and effectively in person and in writing. Effectively operate required office equipment, including personal computers, fax machines, printers and copiers; and word and data processing software and other computer applications. Obtain and present material in oral and/or written form. Minimum Qualifications: Education: Possession of High School diploma or equivalent; college degree preferred or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in clerical, administrative or legal support experience in the State Bar or another similar environment. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Admissions Annual Salary Range: $97,336 - $129,781 FLSA Exempt / Non-Union Represented About the Office: The Office of Admissions oversees all activities required for admitting attorneys to the practice of law. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. The office conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Ideal Candidate: This is a 24-month limited term position but may become a permanent position based upon operational needs.The role will include all medical benefits, vacation, and sick time. For a full list of benefits visit:https://www.calbar.ca.gov/About-Us/Careers/Benefits. The Office of Admissions seeks an experienced recruiter to recruit proctors for our examinations. The successful candidate will collaborate with department managers and supervisors and proactively identify future hiring needs. The recruiter will invite, evaluate, and refer candidates for seasonal proctor positions to help administer the California Bar Examination through job boards, websites, employee referrals, and other sourcing methods. This position will promote job openings and screen applications before forwarding to an external agency. The recruiter will contact candidates to ensure that they meet the requirements for the role and appropriately assign them to proctor roles in an efficient and effective manner. The recruiter will help develop proctor training and onboarding. Job duties include, but are not limited to, the following: Design and implement a recruiting strategy Perform job and task analysis to document job requirements and objectives Source and recruit candidates Screen candidate job applications Provide analytical and well documented recruiting reports to management Use internal database to assign & track proctors Track proctor referrals to ensure that incentives are properly assessed and paid Develop timeline to ensure proctor positions are filled timely Ensure time logs are received, confirmed for accuracy, and submitted to an external agency for processing Create orientation, training, and onboarding material for proctors to better understand their role prior to being hired Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Access & Inclusion Salary Range: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office The Office of Access & Inclusion (OA&I) integrates the State Bar's access to justice, and diversity, equity, and inclusion (DEI) work with the overall mission and strategic priorities. The office works with Legal Services Trust Fund Commission to administer and manage grants to legal aid organizations, and with the Council on Access and Fairness to support the State Bar's DEI goals. OA&I partners with various external stakeholders to find ways to close the access gap in legal information and representation and to advance DEI in the profession. The Ideal Candidate The State Bar of California seeks a full-time Senior Program Analyst to join its access to justice and diversity and inclusion team. Responsibilities include grants administration, maintaining important relationships with volunteers, agencies, grantees, and other stakeholders; drafting policies and procedures for public grantmaking; and developing and managing a variety of projects to advance access to the legal system and diversity, equity, and inclusion in California's legal profession. This position will require travel to visit in-person with State Bar grantees and other stakeholders. The successful candidate will be an excellent communicator with precise writing and analytical skills. The team values people who bring a passion for social justice, collegiality, and integrity to the workplace. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Access & Inclusion Annual Salary Range: $88,481 - $117,971 FLSA Exempt / Union Represented About the Office The Office of Access & Inclusion (OA&I) integrates the State Bar's access to justice, and diversity, equity, and inclusion (DEI) work with the overall mission and strategic priorities. The office works with Legal Services Trust Fund Commission to administer and manage grants to legal aid organizations, and with the Council on Access and Fairness to support the State Bar's DEI goals. OA&I partners with various external stakeholders to find ways to close the access gap in legal information and representation and to advance DEI in the profession. The Ideal Candidate The State Bar of California seeks a full-time Program Analyst who will be a key member of the access to justice and diversity and inclusion team. This person will be responsible for grants management, project management, and maintaining relationships with internal and external stakeholders with the goal to promote and advance access to justice and diversity, equity, and inclusion. The successful candidate will be an excellent communicator and have strong attention to detail. We value people who bring a passion for social justice, collegiality, and integrity to the workplace. Definition Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in assigned State Bar divisions/units. Distinguishing Characteristics The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance. Examples of Essential Duties Duties may include, but are not limited to the following: Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Researches information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to take corrective actions or recommend modification to processes and procedures. Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. Conducts audits to determine if there are program inconsistencies or non-compliance. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology. Codes and regulations as related to assigned program responsibility. Principles of data analysis and research tools. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Computerized information and database recordkeeping systems. Ability to: Apply the policies and practices of a department. Review and analyze complex qualitative and quantitative data. Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $91,169 - $121,559 Annual Salary Range for Senior IT Analyst: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Additional duties when assigned to: Applications: Writes applications and/or system requirement and design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Writes computer programs and/or scripting based on established specifications using various computer languages; writes, revises and maintains computer code for applications development, enhancement, or modification. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to applications users. Database: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database capacity and database protection, manages data and file space allocation, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables, and files; implements design using established techniques. Performs database queries and data analysis processes; installs, configures, and administers database related reporting tools requires for State Bar applications. Develops and maintains standards, procedures, and methodologies for effective operations, access and data integrity of State Bar database systems. System/Server/Platform Analysis: Builds, installs, configures, maintains and administers server platforms and operating system components for mainframe, microcomputer and/or client server systems. Maintains telephone servers; call manager, voicemail, call center, and paging systems. Designs and administers active directory, exchange, e-mail, backup and related systems. Adds users, computers and servers to active directory domain. Assists with the development and integration of new tools for compliance with business unit requirements. Performs system administration installing, updating, maintaining and administering various operating systems on various platforms, maintains the integrity of network structures and support routines, provides system administration services. Obtains new and upgraded systems from vendors and utilizes tools; tests and installs critical upgrades and security patches; serves as main client interface on all aspects of projects. Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures; designs, administers and makes provisions for storage area network (SAN); monitors performance and utilization of SAN. Network and Telecommunications Analysis/Administration: Administers a departmental Local Area Network (LAN); monitors and adds users; installs and configures software; coordinates connectivity with the State Bar Wide Area Network (WAN). Designs, configures and installs network infrastructure, including wireless equipment, hubs, switches, cabling, servers, and peripherals. Investigates, analyzes and resolves server, telecommunications and/or network problems; troubleshoots failures, implements solutions. Evaluates and implements network upgrades; test hardware and software to ensure optimal functionality. Designs, implements and maintains telecommunications systems, including, but not limited to, telephone systems, radio network, and the audio/video systems for State Bar departments. Analyzes business needs and prepares design specifications, recommendations, and solutions for telecommunications technology. Web Administration: Designs and develops technical methodologies for solving Web-based development problems and provides Website project planning and Website design assistant. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Installs, configures, and administers Web software required for State Bar applications; develops and maintains databases. Develops and maintains procedures and programs for the delivery and production of Web content, version control for content files, interface and navigation and testing of new tools. Interfaces with staff on projects, new technologies and deadlines on Web administration; gathers information from design and technical staff on Website development needs. Develops recommendations for Web-based technical standards and for maintaining new Web technologies such as browsers, languages, plug-ins, Hypertext Mark-up Language (HTML), graphics for the internet, and conversion techniques for computer documents. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. When Assigned to: Application: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and workflow analysis. Various programming and scripting languages. Database: Database architecture and administration, design methods and techniques. Techniques for defining logical relationships among data, processes or events. System/Server/Platform Analysis: Server platforms and operating system components for midrange, microcomputer and/or client server systems. Techniques and practices used in managing, designing, implementing, maintaining and operating information-processing systems. Network and Telecommunications Analysis/Administration: General operational characteristics, configuration and setup of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. Networking principles and methodologies. General operational characteristics, configuration and setup of communication systems, equipment, and devices. Functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Web Administration: Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Web and internet development languages. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. When assigned to: Application: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to code in a variety of programming languages, read and interpret source code and develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. Database: Troubleshoot database related problems. Learn to ensure maximum database availability and maintain data integrity. Learn to design and maintain active directory, exchange, e-mail, backup and related systems. System/Server/Platform Analysis: Learn to analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems. Network and Telecommunications Analysis/Administration: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to plan, design, install and document new network segments and connections. Learn to analyze business needs and prepare design specifications, recommendations, and solutions for telecommunications technology. Learn to design, implement and maintain telecommunication system and projects. Web Administration: Learn current web content management, web programming languages and computer graphic applications. Learn contemporary trends and techniques in web design. Learn to setup, configure and maintain Web-server and client software. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Information Technology Annual Salary Range: $95,737 - $127,644 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations, and related project and web management. The Ideal Candidate IT is looking for a Senior IT Analyst to support the existing Salesforce platform. The ideal candidates will have 7+ years of experience in Salesforce, including Salesforce Service Cloud, Salesforce Community Cloud, Salesforce Apex triggers and classes, Salesforce LWC components, and Salesforce Configuration experience. Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate We're looking for a Program Lead/ Senior Functional Analyst to work hand in hand with our Oracle business and consulting teams to help drive the future roadmap. This hybrid role allows for up to three days of remote work per week. You must have an incredibly high level of curiosity, attention to detail, and the drive for accuracy. You must be able to explain complex solutions in simple business language. The right candidate will have strong analytical skills, practical business experience, and ambition to significantly impact the roadmap of our business. What you'll be doing You'll serve as a key contributor to the State Bar's Oracle team (ERP, HCM, SCM, and PBCS) in a newly created in-house role. The Oracle Fusion Program Lead/ Senior Functional Analyst will support in all aspects serving as the bridge between the customer service and the external consultants to ensure our products meet the changing business needs of the organization. You will influence decision-making by driving user stories, recommending experiments, and implementing data analytics. Responsibilities Develop and execute against a product roadmap using data and customer insights to identify opportunities. Perform in-house application support for Oracle Fusion acting as an internal application expert supporting the business users. Clearly articulate the 'what' and be able to justify the 'why' through discussion and documentation. Champion the vision of the stakeholders by leveraging data and analysis to prioritize projects based on projected business impact. Identify product features and scope. This includes breaking down business requirements into meaningful epics and writing clear and detailed user stories for the scrum team. Work with the leadership team and 3 rd party developers to prioritize bugs, resolve blocking issues, provide product sign-off, and release features on time. Demonstrated strength in building trust, driving alignment, and anticipating impediments across a diverse set of stakeholders. Work with executives and other department managers to identify opportunities for process improvements. Attend community Oracle meetings to discuss and champion future features Preferred Qualifications Bachelor's degree, preferably in a technical discipline Strong oral and written communication skills, and demonstrated ability to influence others 3+ Experience supporting Oracle Fusion modules including one or more of the following ERP, HCM, SCM and PBCS 3+ years of experience as a Product Owner or Business Analyst in an Agile environment. Strong analytical ability that enables you to break down complex problems and synthesize insights from data Organizational skills to manage multiple projects and priorities Experience with stakeholder management Experience with Jira and Agile methodology Definition Senior Program Analyst Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Lead IT Analyst With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics Senior Program Analyst The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Lead IT Analyst The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties Senior Program Analyst Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Lead IT Analyst When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Senior Program Analyst Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Lead IT Analyst Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Senior Program Analyst Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Lead IT Analyst Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Chief Trial Counsel Annual Salary Range for Attorney I: $103,037 - $154,424 Annual Salary Range for Attorney II: $113,339 - $169,872 Annual Salary Range for Attorney III: $133,371 - $199,901 FLSA Exempt / Union Represented About the Office The Office of Chief Trial Counsel (OCTC) is the enforcement arm of the attorney discipline system. The office handle intake, investigation, and prosecution in State Bar Court of allegations that attorneys have violated the State Bar Act or the Rules of Professional Conduct. The office also receives, reviews, and investigates complaints alleging unauthorized practice of law by non-attorneys. The Ideal Candidate The Office of Chief Trial Counsel is seeking an attorney who has excellent written and oral communication skills and is able to apply unique facts to new/unfamiliar areas of law. The ideal candidate will have skills at all phases of litigation and strong trial skills. Definition Under general direction, an Attorney performs legal work that includes the identification of legal issues; recommendation of appropriate actions resolution of legal problems; interpretation and application of laws, rules, regulations, and other legal authorities; legal research; and analysis and preparation of various legal documents. Depending on the department or unit to which assigned, may prepare for and conduct trials. Distinguishing Characteristics This is the journey-level classification in the Attorney classification series, responsible for performing legal work. The Attorney classification is distinguished from the Senior Attorney in that Senior Attorneys generally handle more complex cases, trials, and projects and provide direction/guidance to Attorneys, while Attorneys generally handle less complex cases, trials, and projects, and provide lead direction to non-attorney staff, but not attorneys. However, as Attorneys gain experience and demonstrate competence, they will assume more responsibility and perform work of greater difficulty and complexity. Positions in the Attorney classification typically reports directly to a Supervising Attorney. Examples of Essential Duties Duties may include, but are not limited to the following: Reviews complaints to identify ethical violations and legal issues. Makes decisions regarding the disposition of files and complaints. Conducts legal research in various areas of federal and state law, including case decisions, evidentiary law, statutory law, procedural and court rules, and legislation. Prepares legal documents, including pleadings, contracts, subpoenas, memoranda, letters, proposals, and/or other documents. Prepares cases for trial, including directing the gathering of evidence, preparing and filing required pleadings and motions, and preparing witnesses for testimony. Performs trials, including delivering opening and closing statements, conducting direct and cross examinations, and preparing post trial briefs. Writes legal analysis and provides instruction and/or advice to others. Communicates with members of the public regarding complaints, rules and procedures, and State Bar processes. Provides direction to non-attorney staff. Maintains adequate case, file, and related records to ensure effective completion of projects assigned, and assists in the evaluation of the work product. Stays informed and keeps staff within his/her areas of responsibility informed concerning the applicable law, rules, procedures, policies, and practices relating to the functions assigned. Evaluates administrative problems and procedures and recommends solutions or alternative methods of procedures. Participates in training and professional development activities. May perform a number of other similar or related duties that are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: State Bar Act and related statutes, Rules of Professional Conduct and procedures as they apply to the performance of major duties and responsibilities of the position (to be obtained during the introductory period). Effective investigation techniques, case management and presentation of matters to administrative bodies and adjudicative bodies. The scope and character of federal and California statutory law and provisions of the United States and California Constitutions. Rules of evidence and conduct of proceedings in State Bar Court hearing and review departments. Effective work coordination and strong case/project management principles. Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. Time management. Legal research and preparation of reports, briefs, opinions, and pleadings. Mediation, negotiation, and conflict resolution. Knowledge of the rules and regulations governing the practice of law in the State of California. Ability to: Analyze and apply case and statutory law to various issues and facts to draw conclusions, make recommendations, and provide legal advice. Communicate complex legal issues to a variety of individuals. Prepare legal documents, including pleadings, contracts, subpoenas, legal memoranda, letters, proposals, and/or other documents. Write effectively in a clear, concise and well organized manner. Conduct legal research. Review and analyze complex documents. Obtain information through witness interviews. Prepare and effectively present cases at trial. Speak effectively in court and to large groups. Negotiate settlements and mediate disputes. Demonstrate independent judgment and initiative. Provide direction and guidance to other staff. Work independently, as well as cooperatively in a team environment. Complete multiple tasks and meet deadlines. Maintain the confidentiality of State Bar documents, investigations, and records. Travel by air and automobile. Minimum Qualifications Education: Successful completion of a Juris Doctorate Degree from an accredited law school. Experience: No minimum requirement. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Must be an active member, in good standing, of the State Bar of California. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Chief Trial Counsel Annual Salary Range for Investigator I: $77,679 - $103,570 Annual Salary Range for Investigator II: $85,446 - $113,927 FLSA Non-Exempt / Union Represented About the Office The Office of Chief Trial Counsel (OCTC) is the enforcement arm of the attorney discipline system. The office handle intake, investigation, and prosecution in State Bar Court of allegations that attorneys have violated the State Bar Act or the Rules of Professional Conduct. The office also receives, reviews, and investigates complaints alleging unauthorized practice of law by non-attorneys. The Ideal Candidate Do you have an interest in protecting the public from the improper or unethical actions of some attorneys? Do you have the experience, tact, and professional demeanor to investigate allegations of attorney misconduct or allegations of the unauthorized practice of law by non-attorneys? Can you be fair and impartial in your investigations? If you answered "yes" to these questions, the Office of Chief Trial Counsel invites you to apply to become a member of our team as an Investigator. Investigators prepare investigation plans, interview witnesses, contact the attorney complained against, issue subpoenas and collect evidence, conduct fieldwork, testify in court, and interact with other agencies in furtherance of State Bar objectives. This hybrid role allows for up to four days of remote work per week. Definition Investigator I Under general supervision, an Investigator I investigates and reviews public, court and other party complaints or reports. In addition, an Investigator I determines what evidence is needed to support the allegations, collects evidence, and interviews witnesses to determine the appropriate course of action. Investigator I's work with Investigator II's, III's, and attorneys to determine the means and approach of the investigation. Investigator II Under general direction, an Investigator Ii investigates and reviews routine, complex, or unique public, court and other party complaints. Investigator II's work in tandem with other investigators as well as attorneys who serve as their legal advisors during the investigative process. An Investigator II may mentor and train an Investigator I; and may work under the direction of an Investigator III. Distinguishing Characteristics Investigator I is the entry-level classification in the Investigator classification series. Incumbents work under more direct supervision and are typically assigned to less complex cases. An incumbent is paired with an Investigator II or III who serves as his or her mentor and provides direction, guidance, and training. Investigator I's report to a Supervising Attorney. Investigator II is an experience, journey-level classification responsible for performing the full range of duties related to the investigation of complaints made against attorneys. Work is performed with considerable latitude and independent judgement. the Investigator II classification is distinguished form the Investigator I classification by the incumbent's ability to independently investigate both routine and complex cases, and the capacity to serve as a mentor to Investigator I's. investigator II's typically report to a Supervising Attorney. Examples of Essential Duties Investigator I duties may include, but are not limited to, the following: Reviews complaints and makes determinations as to the appropriate courses of action under the guidance of an Investigator II, Investigator III, and/or Attorney. Prepares an investigative plan for each assigned case in conjunction with an attorney. Locates and interviews complaining witnesses, respondents, and other relevant parties, explaining the functions and limitations of the State Bar's jurisdiction. Gathers and reviews evidence, orders court files, obtains insurance files, and issues subpoenas for bank and other business records. Reviews and analyzes evidence and assists in determining if there is evidence of violation of the State Bar Act and/or Rules of Professional Conduct or instance of unauthorized practice of law, and assists in making recommendations for further action. Drafts a report that discusses the evidence and determines which exhibits, list of witnesses, and documents to include. May appear as a witness in administrative, civil, or criminal proceedings. Interacts and cooperates with federal, state, and local law enforcement agencies. Uses spreadsheets to compile information and analyze data. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Investigator II duties may include, but are not limited to, the following: Reviews complaints and makes determinations as to the appropriate courses of action. Prepares an investigative plan for each assigned case in conjunction with an attorney. Locates and interviews complaining witnesses, respondents, and other relevant parties, explaining the functions and limitations of the State Bar's jurisdiction. Gathers and reviews evidence, orders court files, obtains insurance files, and issues subpoenas for bank and other business records. Reviews and analyzes evidence for routine and complex cases, and determines if there is evidence of violation of the State Bar Act and/or Rules of Professional Conduct or instance of unauthorized practice of law, and makes recommendations for further action. Drafts a report that discusses the evidence and determines which exhibits, list of witnesses, and documents to include. Appears as a witness in administrative, civil, or criminal proceedings. Interacts and cooperates with federal, state, and local law enforcement agencies. Uses spreadsheets to compile information and analyze data. Provides guidance to staff, and may mentor or train Investigator I's Participates in special projects or assignments, including providing training or making presentations. Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge of: Investigator I Techniques and methods of investigation. Rules of evidence and conduct of proceedings in trial and appellate courts in California (to be obtained within the introductory period). Concepts and methodology of witness interviewing and case management. Identification, preservation and presentation of evidence. Sources of information and methods used in locating persons. Problem identification, analysis, and evaluation. Modern office practices and procedures, including keyboarding and the use of standard computer software such as Microsoft Office and case management system applications. Effective writing and verbal presentation. The basic rules of vocabulary, grammar, spelling and punctuation. Business math for completing non-technical calculations including addition, subtraction, multiplication and division. Investigator II Rules of evidence and conduct of proceedings in trial and appellate courts in California. Advanced techniques and methods of investigation. rules of procedure in multiple areas of law, such as family, bankruptcy, personal injury, criminal, and administrative, as they pertain to the review and investigation of complaints within the jurisdiction of the State Bar. Basic principles of forensic accounting, including racing funds to and from different accounts. Advanced witness interviewing techniques. Identification, preservation and presentation of evidence. Sources of information and methods used in locating persons. Problem identification, analysis, and evaluation. Modern office practices and procedures, including keyboarding and the use of standard computer software such as Microsoft Office and case management system applications. Effective writing and verbal presentation. The basic rules of vocabulary, grammar, spelling and punctuation. Business math for completing non-technical calculations including addition, subtraction, multiplication and division. Ability to: Investigator I Plan, organize, and prioritize work to meet deadlines. Work on different phases of multiple investigations at the same time. Effectively identify and obtain necessary information through interviews using tact and diplomacy, while remaining calm and impartial. Establish and maintain effective and productive work relationships. Demonstrate effective writing and verbal presentation skills. Obtain and present material in oral and/or written form. Learn to organize and process large volumes of information, and review and analyze complex documents, including financial documents. Communicate clearly and effectively in person, by telephone and in writing. Maintain the confidentiality of State Bar cases, investigations, documents and, records. Deal effectively with persons of diverse behavior and temperament, to gain insight into their motivations and credibility. Travel by air and automobile. Investigator II Plan, organize, and prioritize work to meet deadlines. Work on different phases of multiple investigations at the same time. Effectively identify and obtain necessary information through interviews using tact and diplomacy, while remaining calm and impartial. Establish and maintain effective and productive work relationships. Demonstrate effective writing and verbal presentation skills. Obtain and present material in oral and/or written form. Organize, process, and draw conclusions from large volumes of information, and review and analyze complex documents, including financial documents. Communicate clearly and effectively in person, by telephone and in writing. Maintain the confidentiality of State Bar cases, investigations, documents and, records. Deal effectively with persons of diverse behavior and temperament, to gain insight into their motivations and credibility. Travel by air and automobile. Minimum Qualifications Education: Investigator I Bachelor's degree or equivalent work experience in a field that develops the skills required for the functions and responsibilities of the position. Investigator II Bachelor's degree in a field that develops skills related to investigation, or equivalent academic achievement. Experience: Investigator I Two (2) years' experience in a position requiring writing, research, and analysis, preferably in an investigative environment. Investigator II Four (4) years' experience in an investigative position. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Must be bondable, have a valid California driver's license, and have access to an automobile, as needed. Proof of automobile insurance coverage will be required at the time of employment. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description State Bar Court Annual Salary Range for Program Analyst: $88,481 - $117,971 Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 FLSA Exempt / Union Represented About the Office California is the only state with an independent professional Court dedicated to ruling on attorney discipline cases. The State Bar Court (SBC) adjudicates disciplinary and regulatory cases involving attorneys and makes recommendations to the California Supreme Court regarding attorney discipline. The SBC is structured as a Hearing Department (trial court) and a Review Department (appeals court). Ideal Candidate The State Bar Court is seeking Program Analyst/Senior Program Analyst to provide judges and court staff with analytical, administrative, and direct support of statewide case processing functions, including courtroom event support and general office and technical support. The Program Analyst/Senior Program Analyst should have project management experience and intermediate Microsoft Office skills. The successful candidate should be experienced in SharePoint, and Excel skills (Pivot tables, formulas). The analyst will be responsible for utilizing Microsoft SQL server to generate reports and should be able to provide interactive visualizations and business intelligence via Microsoft Power Bi to create case management reports and dashboards for State Bar Court. Having User Acceptance Testing Experience and .NET is preferred but not required. Experience with court processes and Odyssey are preferred. Definition Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in assigned State Bar divisions/units. Distinguishing Characteristics The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance. Examples of Essential Duties Duties may include, but are not limited to the following: Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Researches information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Participates in a variety of complex and detailed programmatic responsibilities involving problem solving. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to take corrective actions or recommend modification to processes and procedures. Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies. Conducts audits to determine if there are program inconsistencies or non-compliance. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Operations, services, and activities of the assigned program, departmental programs, policies, procedures and terminology. Codes and regulations as related to assigned program responsibility. Principles of data analysis and research tools. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Principles of effective writing and verbal presentation. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Computerized information and database recordkeeping systems. Ability to: Apply the policies and practices of a department. Review and analyze complex qualitative and quantitative data. Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Description Office of Information Technology Annual Salary Range for Senior Program Analyst: $97,336 - $129,781 Annual Salary Range for Lead IT Analyst: $107,076 - $142,745 FLSA Exempt / Union Represented About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The Office of Information Technology (IT) is seeking an experienced and dedicated Senior Agile Project Manager or Lead Project Manager to oversee, facilitate, and support end-to-end delivery of complex application solutions. Strong capabilities delivering Agile and Scrum projects, IT's primary methodology. The role focuses on iterative and incremental frameworks for developing and delivering complex products. SENIOR PROGRAM ANALYST Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. LEAD IT ANALYST Definition With minimum direction, the Lead IT Analyst provides technical leadership and direction for major IT projects, and/or serves as the technical authority for one or more related functions, including: network operating systems; software applications; data analytics applications, project/program management; product management; desktop support; system engineering; network infrastructure; database management; cloud services administration; and web server management. The Lead IT Analyst performs advanced, highly specialized IT work involving the business requirements, analysis, product roadmaps, planning, project management, architecture, designing, implementation, maintenance, troubleshooting, and/or enhancement of complex IT systems and procedures, and may serve in a lead capacity over other IT analysts and support staff. Distinguishing Characteristics The Lead IT Analyst is the highest level in the IT Analyst series and may be assigned to a function as an individual technical expert, project team leader. When assigned as a technical expert, performs work requiring a very high level of technical knowledge of a specific area, or ability to integrate at a high level the knowledge of several areas, while working with a significant amount of independent authority and judgment. When assigned as a project team leader, manages and provides technical leadership of projects involving large-scale, complex, and highly analytical tasks. When assigned as a supervisor, may perform work comparable to a project team leader, but with direct supervision over subordinate IT analysts and support staff. The Lead IT Analyst is distinguished from the Senior IT Analyst in that the former performs the most complex IT operations and applications-related duties, provides technical leadership and direction to lower-level IT staff, and assumes responsibility for completion of major IT projects in accordance with the State Bar's needs. The Lead IT Analyst also provides strategic input and guidance within the incumbent's area of specialization. Examples of Essential Duties When assigned to the IT Application Engineering, Product Management, or Program Management Teams, duties may include, but are not limited to the following: Analyzes and evaluates existing IT applications, products, and systems for cost effective and efficient operation, and identifies opportunities for modifications and improvements; prepares feasibility studies and project proposals accordingly. Plans, designs, tests, develops, and integrates solutions based on operational needs to support the business roadmap. Determines project schedules and allocation of resources for projects; determines operating characteristics, requirements; monitors the utilization of resources to ensure optimal effectiveness and efficiency; resolves production issues; and ensures projects, tasks and other activities are completed on schedule and in a timely and efficient manner. Monitors and maintains existing IT applications and products to ensure optimal functionality. Acts as the leader, supervisor, and primary point of contact for their assigned team. Coordinates closely with other IT staff and business partners to accomplish the collective goals and objectives of assigned programs, projects, and activities. Develops, maintains, and enforces various standards, best practices, procedures, policies and standard operating processes. Serves as the subject matter expert, mentor, guide in their respective area of expertise. • WHEN ASSIGNED TO THE IT OPERATIONS AND INFRASTRUCTURE TEAM, duties may include, but are not limited to the following: Supports the IT Director and IT Management team in the development, planning, estimating, and implementation of goals, objectives, and other activities for modifications and improvements. Acts as the leader, supervisor, and primary point of contact for the IT Operations and Infrastructure Team. Oversees the desktop support team and/or infrastructure team to ensure that all known incidents and Zendesk tickets are accurately identified and assigned efficiently; ensures that any tickets that cannot be resolved within agreed timeframes are properly escalated. Oversees the desktop support team and/or infrastructure team, and manages the ticket queue and incoming requests related to IT issues. Administers and supports configurations and maintains records of end-user's equipment. Endpoints include laptops, mobile devices, printers, AV systems, and other related peripherals. Oversees the infrastructure configuration and management to support State Bar data retention, security, business continuity, disaster recovery planning/testing, and information risk management policies. Coordinates closely with IT Application Engineering, IT PMO, and IT Product Management teams to accomplish the goals and objectives of assigned programs, projects, and activities. Collaborates with end-users and the system engineer team to ensure optimal functionality and system effectiveness. Employment Standards Knowledge of: Advanced functions of computer information systems, including the core hardware and software components that comprise complex IT systems and networks, as well as personal computer applications, word processing, and spreadsheet programs. Analysis and evaluation techniques to plan, design, integrate, implement, maintain and troubleshoot complex IT systems and networks. Techniques and practices of supervision, leadership, project management, and training. Project management and information systems development, design, and maintenance. Technical, operational, and programming problem-solving analysis. Principles of Agile application development methodologies. Problem identification, analysis and evaluation. Principles of effective writing and verbal presentation. Ability to: Exercise independent judgement, decisiveness, and creativity in designing, planning, troubleshooting, and integration of complex systems or networks based on the potential benefits and/or consequences. Analyze, evaluate, present and recommend technology methodologies and solutions. Solve problems with minimal disruption or impact to the organization business functions. Determine the systems or networking requirements to plan for or enhance the core data processing needs for the system or network. Develop technology guidelines and standards. Develop alternative solutions within established guidelines and standards. Direct, schedule, and orchestrate the installation, maintenance, and enhancements of complex IT systems and networks. Prioritize competing requests for service. Develop policies, procedures and standards relevant to the area of expertise. Interpret and implement IT policies, procedures, and standards. Plan, schedule, make work assignments, set priorities, train, mentor, evaluate, and select staff; Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Bachelor's degree in computer science or a closely related field that develops skills related to the essential duties, or equivalent academic achievement. Experience: Five (5) years of experience at the advanced journey-level in the information systems field including system analysis, business process design, development and implementation of business application solutions or IT project management, of which at least one (1) year was in a lead capacity. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Condition of Employment: Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.