County of Alameda

Alameda County, California, was established in 1853. The County was created from the territory of two counties created in 1850: Contra Costa and Santa Clara. It was given the local name for the region, Alameda, which translated loosely as "a grove of poplars." The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams. Alameda is the seventh most populous county in California, and has 14 incorporated cities and several unincorporated communities. The total population is estimated to be 1,510,271 as of April 2010, a 4.6% increase from April 2000. During the same time period, California's population rose 10%. Oakland is the seat of County government and the largest city.

Alameda County is characterized by rich diversity and culture. Population growth has occurred with the natural net increase of births over deaths, but also from substantial immigration, and Alameda County is now one of the most ethnically diverse regions in the Bay Area and the nation. The 2010 Census shows that there is no majority racial or ethnic group in Alameda County. Compared to the 2000 Census, the Black / African American population decreased countywide by 11%, the Asian population increased by 31%, and the Hispanic population increased by 23%. According to the California Department of Education, 53 languages were spoken by English language learners in the K-12 public school systems in Alameda County in 2008-09.

 

36 job(s) at County of Alameda

Alameda County Oakland, CA, USA
Jul 21, 2017
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Failure to submit the Supplemental Questionnaire will result in disqualification. ONLINE APPLICATIONS ONLY DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County's system of public protection and human services. The Department's role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under the general direction of the Chief of Policy and Standards Compliance, this position is responsible for coordinating department-wide policy development and practice; legislative analysis; supporting the department's strategic planning efforts; leading the development of complex departmental initiatives and programs; directing and coordinating the activities of the Policy Development and Standards Compliance Unit; and, performing related duties as required. MINIMUM QUALIFICATIONS Education: Possession of a bachelor's degree from an accredited college or university (180 quarter or 120 semester units) in Social Welfare, Planning, Public Administration, Public Policy, Criminal Justice, or a closely related field. And Experience: The equivalent of three years of full-time, professional level experience in policy analysis and creation, and/or program administration, for a major functional division within a probation or parole setting, two years of which must have included supervision. (Note: The combination of training and experience must clearly demonstrate possession of the required knowledge and abilities.) License: A valid California Motor Vehicle license is required. Special Requirements: •Meet the minimum requirements for Peace Officer (Section 1031 Government Code), which includes being a U.S. citizen or having applied for citizenship one year prior to submission of application for employment. •Successfully pass a peace officer background investigation, psychological, and medical examination. •Possession of a valid California Motor Vehicle Operator's license and a good driving record according to the California Department of Motor Vehicles negligent operator guidelines and qualification for automotive insurance. •Any felony conviction is disqualifying. •As a condition of employment use, maintain, carry and qualify with approved department firearms. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: •Research, analytical and data collection techniques. •Principles and practices of project management, criminal justice, and evidence-based practices related to community corrections. •Principles and practices of management, supervision, and training. •Probation department structures and entities (i.e. adult, juvenile, facilities, etc.). Ability to: •Review and analyze a variety of technical review comments on projects and policies and recommend appropriate action. •Establish, balance and adjust priorities. •Promote a customer-oriented approach toward meeting the needs of the community, our clientele, stakeholders, and the Probation Department. •Prepare and present clear and concise oral and written communications. •Prepare a variety of narrative documents including policy statements, management reports and correspondence. •Speak effectively before, and facilitate, small and large groups. •Establish standards and evaluate performance. •Establish and maintain effective working relationships with federal, state, and local government, other County personnel, and the public. •Resolve operational and procedural problems and conflicts. •Respond effectively to a variety of changing situations. •Effectively utilize a firearm. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications and supplemental questionnaires to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: Wednesday, August 16, 2017*** Wednesday, August 2, 2017** Monday, July 17, 2017 Review of Applications for Minimum Qualifications: TBD** by Wednesday, July 19, 2017 Oral Examination*: TBD** Week of July 31st, 2017 *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. **updated 7/18/2017 **updated 8/1/2017 Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance (Employer Credit) Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Insurance Commuter Benefits Program Group Legal Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received, or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Iona Childers, Human Resources Analyst Human Resource Services, County of Alameda Iona.Childers@acgov.org (510) 272-6463 Alameda County is an Equal Opportunity Employer
Alameda County Castro Valley, CA, USA
Aug 09, 2017
Full Time
Introduction The Temporary Assignment Pool (TAP) Program is administered by the Human Resource Services Agency. The primary goal of TAP is to maintain a qualified and diverse candidate pool to provide temporary immediate, administrative and technical staffing support to all Alameda County departments. Temporary employees play a vital role at Alameda County and assist in fulfilling the County's mission to enrich the lives of Alameda County residents through visionary policies, accessible, responsible, and effective services. The TAP program provides an avenue for temporary employees to gain valuable work experience. For more information about the TAP program click on the link. http://www.acgov.org/hrs/divisions/tap/ NOTE: Candidates currently in the TAP Pool DO NOT need to apply. Please apply immediately as this recruitment may close at any time. Applications will only be accepted online. Minimum of one-year clerical experience required. Candidates with experience in the following are encouraged to apply: finance, accounting, legal, administration and information technology. Candidates bilingual (speak/read/write) in English and one of the following languages are encouraged to apply: Spanish, Cantonese, Mandarin, Tagalog, Vietnamese, Khmer, Hindi, Japanese and Korean. DESCRIPTION The TAP Program is seeking qualified candidates for the temporary clerical pool. Under supervision, incumbents are assigned a variety of clerical / administrative duties to fill in for various temporary needs countywide. This class consists of positions that are filled on a temporary basis through the TAP Program. TAP is responsible for placing incumbents on temporary assignments within the departments and agencies. Assignments may vary from a minimum of four hours and generally not to exceed 18 months. Duties and pay rate will vary based on the job classification of each temporary assignment. TAP employees will be placed on assignments that align with their skill sets and experience. Below is a sample of job classifications TAP fills on a temporary basis with employees from its Pool: Account Clerk I/II: The equivalent of two to three years of full-time experience in clerical work, which included working with mathematical calculations and computations. Accounting Specialist I/II: The equivalent of three years of full-time responsible financial record-keeping experience. Administrative Assistant: Equivalent to three years of full-time secretarial or office administrative experience which has included some combination of document review and processing, administrative or financial record keeping and/or office management. Administrative Specialist I/II: Equivalent to one year of full-time professional-level experience in planning and conducting administrative, operational and organizational studies and providing varied administrative support. Clerk II: The equivalent of one year full time experience in clerical work. Legal Secretary: The equivalent of two years full-time experience performing clerical and administrative support. Payroll Records Clerk: The equivalent of two years full time clerical work experience requiring mathematical computations at a level comparable to that of a Payroll Records Clerk in the Alameda County classified service. Secretary I/II: The equivalent of two to three years of increasingly responsible clerical experience. Specialist Clerk I/II: The equivalent of two to three years of full-time clerical experience. Note: Detailed job descriptions for the above classifications can be found at https://www.jobaps.com/Alameda/auditor/classspecs.asp#S MINIMUM QUALIFICATIONS The equivalent of one year of full-time clerical experience. KNOWLEDGE AND SKILLS Knowledge of: • Modern office practices and procedures. • Basic office automation and computer functions i.e. Microsoft Office including Word, Excel, Power Point and Access. • Basic elements of correct English usage, grammar, spelling and punctuation. Ability to: • Interpret and apply rules and regulations. • Follow written and oral instructions. • Calculate basic mathematical problems. • Adapt quickly to new work environments. • Establish and maintain effective relationships with co-workers and the public. • Communicate effectively orally and in writing. • Maintain electronic and/or physical files and databases. • Organize and prioritize. Selection Plan All applications must be filled out according to the instructions. Applications that are not fully completed or not completed following the instructions listed will not be considered. Resumes in lieu of properly filled out applications will not be considered . Only applications submitted electronically, via the County's online application system, by the final file date will be accepted. Note: Please apply immediately as this recruitment may close at any time. B e aware that if you only complete an application template and fail to submit an application for this recruitment, your application will not be accepted . Applications will be reviewed on a continuous basis. Selected candidates will proceed to a computer based skills assessment . Candidates whose computer based skill assessment scores meet the required criteria will advance to an oral interview. All eligible candidates' applications will be active for 12 months and the TAP program will contact you if/when there is a need for your skill sets. Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.Carla Ortiz, Human Resources Technician, TAP Program, Human Resource Services Department (510) 208-4911 Carla.Ortiz@acgov.org Alameda County is an Equal Opportunity Employer BENEFITS TAP employees may become eligible for medical and dental benefits upon the completion of a specified number of hours. Additional benefits may be effective upon hire. Please see Employee Benefits Center for more information. DISASTER SERVICE WORKER All government employees are disaster service workers as defined by California Government Code Section 3100. In addition to everyday duties, employees have the added responsibility of helping throughout any disaster. DMV EMPLOYER PULL NOTICE PROGRAM All county employees who drive on county business are required to enroll in the California Department of Motor Vehicles Employer Pull Notice Program in an effort to promote driver safety. Employees' driver record reports will be released to the County Safety Officer in Risk Management to ensure that employees have valid driver's licenses and are eligible to drive on county business. BACKGROUND INVESTIGATION An applicant's previous employment may be investigated. Results of this investigation may be cause for disqualification. Also, all convictions will be reviewed and may result in a request for additional information or termination of employment. A conviction record will not necessarily disqualify an applicant from employment. Each case will be given individual consideration, based on job-relatedness. Alameda County is an Equal Opportunity/Affirmative Action employer. Women, ethnic and racial minorities and persons with disabilities are encouraged to apply. Applicants will be considered without regard to their race, color, religion, sex national origin, age, disability, sexual orientation, or any other non-job-related factor. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. Please direct all inquiries about this recruitment to TapAps@acgov.org Alameda County is an Equal Opportunity Employer Follow us at:
Alameda County Alameda County
Jul 31, 2017
Full Time
Duties: The following statements reflect the general duties considered necessary in order to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.   Develops and edits publications, composes news releases, staff reports, film and slide scripts and interpretative materials; designs such materials and distributes them accordingly. Contacts media representatives and arranges for exposure or explains activities; responds to questions directed to the department/agency. Gathers news items from established departmental sources regarding departmental activities; prepares plans and procedures relating to development of information resources and methods for improving their effectiveness and versatility. Acts as editor of departmental publications and newsletters; provides assistance to others in preparation of publications, website development, newsletters, and related matters. Serves as a staff writer available to assist in writing applications for grants and projects. Arranges and conducts tours. Represents the department before civic and community groups in disseminating public information. Maintains media logs, press files, publications, and media coverage to enhance public’s understanding of department/agency functions. Prepares annual reports, monthly newsletters, and media correspondence. Interfaces with media relations and community groups in maintaining strategic marketing relationships. Provides risk communications to the public in the event of an epidemic or disaster. Coordinate disaster preparedness drills for the department/agency.  
Alameda County Alameda County
Jun 02, 2017
Full Time
    Positions in this classification oversee the medical services provided by dispatch, police, first responder, prehospital, hospital and trauma systems. Specific assignments, and the range of duties performed within that assignment vary depending on the type of experience and licensure. Some assignments require an R.N. or an EMT-P license.
Alameda County Alameda County
Mar 28, 2017
Full Time
This single position class provides ongoing assistance to the EMS Director, with the focus in two primary areas: Oversight of the day-to-day operation of the EMS Division including, but not limited to supervising the work of professional and support staff, either directly or through subordinate supervisors; and Assisting and/or representing the EMS Director at meetings with Fire Chiefs, Ambulance Service Executives, City Managers, and other high-level representatives of emergency medical service providers throughout the geographic boundaries of the County. The incumbent exercises full authority for making decisions and implementing programs to ensure the effective provision of quality, cost-effective emergency medical and trauma care, disaster assistance and other emergency medical services to County residents.  
Alameda County
Mar 28, 2017
Full Time
The Positions (Provisional* Project Positions)   We are recruiting for Program Specialists to join our program coordination and management team. These positions will assist with: providing technical programmatic services primarily related to program development, implementation and oversight; reviewing and evaluating functions to direct client service delivery programs; providing program planning, technical assistance, review and evaluation * For a provisional appointment, a civil service exam is not required. However, to remain in the position the appointee will need to compete successfully in a County Associate Program Specialist and Program Specialist exams when open. Candidates for the provisional position must meet the minimum qualifications for this position. This is also a project position and project positions are generally for a specific duration.
Alameda County Alameda County
Apr 18, 2017
Full Time
Alameda County Care Connect Alameda County's Whole Person Care Pilot   In October 2016, the State of California announced that Alameda County Health Care Services Agency (HCSA) had been awarded more than $140 million by the California Department of Health Care Services for an ambitious and innovative program that aims to improve health outcomes for the homeless and other high utilizers of health care services while reducing avoidable costs. The program, known as AC Care Connect, focuses on people experiencing homelessness; people who are high utilizers of multiple systems, including emergency services, hospitalizations, and law enforcement; and people with complex conditions who need care coordination across multiple systems in order to obtain good treatment outcomes. An estimated 20,000 people will be touched over the four years of the program.
Alameda County Alameda County
Jul 31, 2017
Full Time
  Position Specifications   Care Coordination System Oversight Manager (Position # 28) – *Provisional Position We are recruiting for someone to join our Care Coordination System Oversight team. Responsibilities include: Align AC3 program design with Medi-Cal requirements, ensure compliance, and maximize revenue opportunities Support and refinement of the care management model in collaboration with AC3 team and community groups Produce the regulatory standards for AC3 Monitor and enforce compliance of managed care plan as administrators of care management services, ensure quality of delegated services, oversee field visits, maintain collaborative relations Participate in strategic direction-setting for HCSA; advise HCSA and County of policy related to Medi-Cal *Additional requirements for Position # 28: One (1) year experience in interpreting and evaluating Medi-Cal policies and working with One-e-App and MICRS (or similar) health care data systems, which should have included significant experience performing duties related to data analysis, reporting and visualization.   Housing Specialist Manager (Position # 40) – **Provisional Project Position This position will support the oversight, coordination, and improvement of housing-related programs and services for individuals with serious mental illness. These programs include emergency shelter, licensed board and cares, permanent supportive housing, and services to help individuals to obtain and maintain a place to call home. The position is part of an agency-wide Housing Solutions for Health team focused on housing as health care. *Additional requirements for Position # 40: Two (2) years of experience providing services to vulnerable populations (homeless or indigent).
Alameda County Hayward, CA, USA
Jul 27, 2017
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line. DESCRIPTION THE AGENCY The mission of Public Works is to enhance the quality of life for the people of Alameda County by providing a safe, well-maintained, and lasting public works infrastructure through accessible, responsive and effective services. Public services provided by the Alameda County Public Works Agency include flood and storm water pollution control, transportation planning and design, roadway and flood control maintenance and inspection, and construction and building inspections. The goals of the Agency are to keep roads safe and well maintained, provide the highest level of flood protection, provide service levels that optimize infrastructure life cycles, minimize deferred maintenance, ensure that development and construction adhere to applicable State and County rules, optimize disaster preparedness, response and recover, ensure that the Agency's operations and services minimize negative impacts on the environment, and sustain and advance County and Agency programs through a vital business and administrative support system. For more information about the Alameda County Public Works Agency, please visit their website at www.acgov.org/pwa . THE POSITION Alameda County Public Work's Agency is seeking to fill the position of Building Inspector I. The Building Inspector I is responsible for the examination of conventionally frames construction, which includes primarily one and two family residential construction and some facets of commercial construction. Incumbents of the class of Building Inspector I are expected to promote to the next higher class of Building Inspector II after one year of experience and demonstrated knowledge and the necessary competence in applying the Building Codes and related ordinances with greater independence in the examination of the most complicated forms of construction such as those described in the Distinguishing Features and Examples of Duties for Building Inspector II. MINIMUM QUALIFICATIONS Either I The equivalent of one year of full-time experience in building or construction inspection work at the journey level for a public jurisdiction. Or II The equivalent of five years' full-time journey-level experience in the building trades. The equivalent of two years of experience as a supervisor in one of the building trades may be substituted for three years of the general experience. License: Possession of a valid California Motor Vehicle Operator's license. Possession of certification as an Inspector or Plan Reviewer by the International Code Council (ICC) is desirable. Possession of certification as a California Access Specialist (CASp) is desirable. Special Requirement: As a condition of employment, the State law requires that a Building Inspector must qualify for a certification in at least one of the building codes (Plumbing, Electrical, Building or Mechanical) or combination of all four codes by the International Code Council (ICC) by the end of two years of employment. Not obtaining a certificate in at least one of the building codes after two years of employment will result in termination. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • California Building Code, Plumbing, Mechanical and Electrical Code. • California Energy Conservation Regulations, Green Buildings, and Disabled Access. • Modern building materials, tools, practices and nomenclature. Ability to: • Read and interpret building plans and specifications. • Detect deviations from approved plans and codes. • Detect substandard materials and workmanship. • Maintain effective working relationships with the public and persons engaged in building construction. • Write clearly and concisely. EXAMINATION COMPONENTS The examination will consist of the following steps: A review of the candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: August 22, 2017 Review of Applications for Minimum Qualifications: August 25, 2017 Oral Examination: September 19, 2017 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Leticia Diaz, Human Resources Analyst Human Resource Services Division, County of Alameda 510-272-6469 www.acgov.org/hrs Alameda County is an Equal Opportunity Employer
Alameda County Oakland, CA, USA
May 12, 2017
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County's system of public protection and human services. The Department's role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general direction, to perform professional, human resources management work in a County department or agency assisting, developing and maintaining a program of human resources management and administration including, recruitment/staffing, workforce planning, training and development, examination development and administration, employee selection, position classification, performance evaluations, affirmative action, disciplinary and grievance procedures and employee relations; and to perform other related duties. MINIMUM QUALIFICATIONS Experience: The equivalent of one year of full-time experience as a Departmental Personnel Officer Trainee or Human Resource Analyst I in the Alameda County classified service (non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts). Or II Education: Possession of a Bachelor's degree in a relevant field from an accredited college or university. AND Experience: The equivalent of three years of full time professional level human resources management experience involving compensation analysis, workforce planning, training and development, recruitment/staffing employee relations, requiring the use of the knowledge and skills described in this specification. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of: Recruitment & Staffing • Public personnel administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training. • Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of personnel-related activities. • Internal workforce assessment techniques & employment policies, practices, & procedures • Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of human resource-related activities. • Successful recruiting strategies to attract high caliber diversity candidates. Employee & Labor Relations • Knowledge of labor relations laws, practices, and trends • Progressive discipline • Grievance resolution • Consultative & coaching skills with managers • Investigative and interview techniques • Labor relations laws, practices and trends. Health & Safety • Federal, State and Local workplace health, safety, security & privacy laws & regulations. • Enforcing procedures of workplace safety, health & security. • Awareness of potential violent behavior and workplace violence conditions. Ability to: • Demonstrate commitment to the county's mission, credo, and goals. • Be visionary, strategic, and innovative, working with change. • Collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources. • Use business acumen to build a strong organization that delivers results. • Use interpersonal skills to communicate effectively. • Promote personal and professional growth for self and others. • Provide the highest level of service delivery to diverse customers. • Work effectively as a member and leader of diverse teams. • Plan and organize workload. • Demonstrate interpersonal sensitivity • Be flexible • Create HR policies, programs, and services with Diversity imbedded. • Create employee programs that will demonstrate to the community the organization's commitment to Diversity. Selection Plan To apply please contactDonna Homat510-208-1143 or dohom@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance (Employer Credit) Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Insurance Commuter Benefits Program Group Legal Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
Alameda County Oakland, CA, USA
Aug 02, 2017
Full Time
Introduction YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY FOR THIS RECRUITMENT. THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list may last approximately one year, but can be extended. Participation in this examination requires current employment and completion by August 28, 2017; of the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified service includes the District Attorney's Office, the Medical Center, and the Superior Court). A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments. APPLICATIONS FOR THIS RECRUITMENT WILL BE ACCEPTED ONLINE ONLY. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. DESCRIPTION THE AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,200 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Agency Administration, Adult, Aging and Medical Services, Children and Family Services, and Workforce and Benefits Administration. The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly. THE POSITION Eligibility Service Technicians are specialists in assisting individuals, families and children to enroll in or maintain health coverage and determining initial and on-going eligibility for such programs as CalFresh, General Assistance or CalWORKs. The current openings are in Oakland and Hayward.There are four levels of staffing for the Eligibility Services Technician Series. Eligibility Services Technicians I-III are a flexibly-staffed class. Eligibility Services Technician IV represents the senior level of the class series. Incumbents are required to perform the more complex and difficult functions of determining public assistance eligibility. Eligibility Services Technician IVs provide advice, guidance and consultation to eligibility staff. THE IDEAL CANDIDATE The ideal candidate for the position of Eligibility Services Technician IV must have exceptional knowledge and expertise interpreting and applying complex county, state and federal procedures and regulations pertaining to public assistance programs. The ideal candidate will have excellent oral and written communication skills, willhave the ability to learn new regulations and procedures quickly and efficiently and will be able to accurately disseminate information to co-workers and clients. The candidate will be adaptable, organized, and able to multi-task and work independently within strict timelines. The candidate will have excellent customer service skills and work habits, demonstrated professional behavior and is able to maintain a positive demeanor when facing challenges and difficult work situations. The ideal candidate will have a collaborative working style and is able to work well with culturally diverse employees and clients. MINIMUM QUALIFICATIONS In order to participate in the examination process, applicants must qualify through one of the following patterns: Either Pattern Number I The equivalent of one-year full-time experience in the class of Eligibility Technician III or Eligibility Services Technician III in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or Pattern NumberII The equivalent of two years' full-time and recent (within the last three years) experience in a position that required determining eligibility and computing budgets or public assistance at a level comparable to that of Eligibility Services Technician III in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Eligibility requirements for all aid categories. • Functions of public assistance agencies and the principles of income maintenance and public social services. • Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare. • Modern office practices and procedures, including business correspondence and filing and standard office equipment operation. Ability to: • Establish and maintain cooperative relationships with the general public, culturally diverse populations, other departments/agencies, co-workers, and other groups and organizations. • Analyze and evaluate situations, reach sound conclusions, and make appropriate recommendations. • Work effectively with minimal supervision. • Communicate well both in writing and orally. • Enter and maintain case records effectively. • Deal impartially and with restraint in stressful situations. • Demonstrate good customer service, interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations. • Perform mathematical computations accurately. • Follow complex oral and written instructions. • Use computers and software applications effectively. • Use office equipment such as fax, printers, copiers and scanners. EXAMINATION COMPONENTS THE EXAMINATION: The examination will consist of the following steps: Review for Minimum Qualifications: If you do meet the minimum qualifications, you will be notified via email. You must fill out the application completely. Not filling out the application and/or providing incomplete work history will disqualify you from the examination. Resumes submitted in place of complete applications will not be accepted. Panel Interview Examination (Weighted as 100% of the final examination score): Week of Once it has been established that you meet the minimum qualifications, you will be invited via email to participate in a panel interview whereyou will be asked about past job experiences relating to the core competencies that successful incumbents of the job possess. The candidates who pass this portion of the exam will then be scored and put into rank order. The panel interview examination may also serve as the hiring interview at the discretion of the hiring authority. The dates listed above are tentative and subject to change based on the needs of the department. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Selection Plan TENTATIVE SELECTION PLAN Deadline for Filing: Monday, August 28, 2017 Review for Minimum Qualifications: Thursday, September 14, 2017 Panel Interviews: Week of October 2, 2017 Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Ione Bell, Human Resources Analyst Human Resource Services, County of Alameda 510-272-6456
Alameda County Oakland, CA, USA
Jul 31, 2017
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. DESCRIPTION HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced licensed professionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. PUBLIC HEALTH DEPARTMENT (PHD) Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. Traditional public health concerns such as disease epidemics and outbreaks, environmental health, health education and access to care and support have been joined by contemporary concerns: poverty, crime, violence, bioterrorism and natural disasters. Each of these poses a threat to public health and wellness and calls for short and long-term solutions that lie well outside traditional public health boundaries. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org THE POSITION Nutrition Assistant Is work, under general supervision, learning to perform nutrition assessments, consultation and follow up for community members who are at a lower nutritional risk. Additionally, Nutrition Assistant Is determine eligibility for nutrition assistance programs, perform nutrition education in group settings and on an individual basis, and perform other related duties as required. THE VACANCIES The current vacancies for this position are in located in the Women, Infants & Children (WIC) Supplemental Nutrition Program. However the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas. WIC The Women Infant and Children (WIC) Supplemental Nutrition Education Program is a supplemental food and nutrition program for low-income pregnant, breastfeeding, and postpartum women and children under age five who have a nutritional risk. The goal of the WIC program is to decrease the risk of poor birth outcomes and to improve the health of participants during critical times of growth and development. To meet this goal, we provide nutrition education, breastfeeding promotion, medical care referrals, and specific supplemental nutritious foods. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, critical attributes to the success of the Nutrition Assistant I include: Knowledge of the basic principles of health promotion, disease prevention and preventative health care as well as the ability to provide nutrition and breastfeeding education and services. Proven success as a team player with excellent interpersonal, verbal and written communication skills. Ability to interact with others in a way that gives them confidence in one's intentions and those of the organization. Possession of a customer-focused approach; actively seeking information to understand the customer's circumstances, problems, expectations and needs, and ensuring that the customer's needs are a priority. Commitment to serving both internal and external customers, holding self accountable for quality outcomes, and providing clients with appropriate guidance, feedback and resources. Cultural sensitivity and ability to work effectively with individual from diverse cultures, interpersonal styles, abilities, motivations and backgrounds. Ability to work cooperatively with others to accomplish objectives, build and maintain mutually-beneficial partnerships, leverage information and achieve results. MINIMUM QUALIFICATIONS Either I Experience: The equivalent of one year of full-time experience in the class of Specialist Clerk I, or an equivalent or higher level classification, in the Alameda County classified service performing duties such as client education, customer service, intake, peer counseling, obtaining personal history data, need assessments, program placement, or screenings and referrals. And Education: The equivalent of an Associate's degree in nutrition, public health nutrition, dietetics, food science, health science, biochemistry, biology, health education, or a related field from an accredited college or university. Or II Education: Possession of a Bachelor's degree in nutrition, public health nutrition, dietetics, food science, health science, biochemistry, biology, lactation, health education, or a related field from an accredited college or university. Or III Experience: The equivalent of two years of full-time experience performing duties such as client education, customer service, intake, peer counseling, obtaining personal history data, need assessments, program placement, or screenings and referrals. Substitution : Completion of a Nutrition Assistant or Dietetic Technician certificate program from a university, community or technical college may be substituted for one year of the required experience in pattern III above. Licenses and Certificates : Positions in Women Infant and Children's nutritional programs (WIC) must be certified as a WIC Nutrition Assistant by the State of California, Department of Health Services prior to being flexibly promoted to the Nutrition Assistant II level. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Appropriate nutrition practices for women, infants or children at low risk for a nutrition-related problem. • Principles of counseling. • Interviewing and intervention techniques. • Availability of community and governmental services and resources. • Computer based applicant tracking systems. • Nutrition program eligibility requirements. • Certification and screening process and food instrument functions. • Basic principles of health promotion, disease prevention and preventive health care. Ability to: • Conduct dietary recall nutritional assessments, "low risk" consultation and follow up. • Communicate clearly and effectively, both orally and in writing. • Follow prescribed policies and procedures. • Recognize circumstances of vulnerable populations that affect healthy equity. • Explain and provide services in a manner that is compatible with the needs and preferences of diverse community members. • Understand and incorporate the Agency and Department's core values and ethical standards of practice into all interactions with individuals, organizations, and communities. • Understand and accept cultural, racial and economic differences in attitudes toward health problems. • Gain confidence and obtain personal history data from clients of diverse backgrounds. EXAMINATION COMPONENTS The examination will consist of the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE SELECTION PLAN: Deadline for Filing: 5:00pm, Friday, August 25, 2017 Minimum Qualification Review:Monday, September 11, 2017 Review of SQ for Best Qualified:Thursday, September 28, 2017 Panel Interviews: Wednesday, October 18, 2017 Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Lindsay Christopher, Human Resources Analyst Human Resource Services, County of Alameda 510-272-6393 Lindsay.christopher@acgov.org Alameda County is an Equal Opportunity Employer
Alameda County Oakland, CA, USA
Jul 28, 2017
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Postmarks are not accepted. Applications will only be accepted online. DESCRIPTION THE CENTER: The Training and Education Center provides high quality training and organizational development services to County employees and departments and other public and private organizations. Over the past several years, the Center has promoted workforce/succession planning and development. Training and development of current and future leaders focuses on building competencies needed to continue moving the County toward achieving its countywide initiatives. Services are offered in areas such as leadership, communication, and technology. The Center continues to provide customized training, organizational development, and space/facilities that support meetings and conferences, utilizing technology on a fee-for-service business model. The Center serves both external customers (corporate and non-profit organizations, cities, and special districts) as well internal customers (County departments/employees). The Center continues to focus on programs that increase the competencies, skills, and leadership capabilities of staff and management, and that assist departments in reducing liability, increasing efficiency, retaining talent, and planning for future talent needs. To learn more about the Center visit their website at: http://trainingcenter.acgov.org/ THE POSITION: The Training and Education Center Director directs theCenter as the leading-edge source for innovative learning in the County and the community it serves; provides expert professional assistance to County management and senior management in private and non-profit organizations in the areas of training and organizational development; directs the operation of a 10,000 square foot comprehensive, state-of-the-art conference/teleconference facility and; develops and implements a business plan that operates the center as an entrepreneurial entity for the benefit of its customers and the community. This is a single position classification reporting to the Director, Human Resource Services. The scope of responsibilities are Countywide and regional, servicing clientele encompassing both internal County departments and employees as well as external customers, including but not limited to high level management from private companies, senior management from other cities, counties and districts and boards and executives from non-profit entities. Key Duties: Develop and direct the design of business, strategic and marketing plans for the successful operation of the Training and Education Center in its role as the leading-edge source for innovative learning in the County and the regional community, with the visionof increasing productivity and quality public service. Assist in the development, modification and implementation of the business, strategic plans of other County departments in support of County executives and their staff. Develop and direct the implementation of goals, objectives, policies, procedures and work standards for the Training and Education Center. Develop and direct the successful operation of the Training and Education Center's separate businesses (services and products) e.g. training programs, organizational consulting, and facility rentals. Evaluate revenue potential, manage costs and invest resources for the enhancement of services and products for internal County and external customers. Develop and direct development programs for executive, mid-management, and line staff in various areas, i.e., online learning, reengineering, organizational development, entrepreneurial government and leadership, and customer focused, high quality services. THE IDEAL CANDIDATE: The successful candidate is a seasoned professional whose background reflects progressively responsible Training and Organizational Development and leadership experience with proven success building organizational capability and enhancing employee performance through innovative programs. In addition to meeting the minimum qualifications of the position, the ideal candidate will exemplify the following critical attributes: Results Orientation - Successful candidate will have demonstrated experience in achieving results by setting and attaining challenging goals. Strategic Decision Making - A tactical thinker that is able to gather, organize and evaluate information; establish short and long term goals; execute a plan of action and make adjustments, if required. Program Management - Ability to design, implement and manage multiple programs and direct the related personnel and resources to ensure successful execution of program activities. Political Savvy - Proven ability to exhibit confidence and professional diplomacy while effectively relating to people at all levels internally and externally. Business Acumen - Using economic, financial, market and industry data to understand and improve business results, understand industry trends and leverage one's own understanding of the organization to contribute to effective business strategies and tactics. Collaboration - Proven ability to work cooperatively with others to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results. Change Leadership - Provides direction and focus during the organizational change process and assist with the development of strategies to manage the change process. People and Organizational Development - Actively commits to plan and support the development of staff and identifies new technical and/or business capabilities needed to improve organizational performance and efficiency. Additionally, ideal candidates will have exceptional experience in the following areas: Curriculum design and training delivery, for both instructor led and e-learning. Strategic and tactical leadership and management practices. Staff career development programs. Background with conference/meeting planning services and demonstrated acumen with marketing concepts and techniques. MINIMUM QUALIFICATIONS Possession of a Bachelor's Degree from an accredited college or university with major study in organizational development, instructional design or education, public or business administration, industrial psychology or a closely related field. Master's Degree preferred. AND The equivalent of seven or more years of professional level organizational development and training experience, at least four of which have been in the strategic design, administration, and marketing of training and development programming in a large public agency or company. KNOWLEDGE AND SKILLS Knowledge of: Methods of organizational development intervention and training. Curriculum and instructional design/development. Business Plan development. Oral and written communication techniques. Marketing concepts and techniques. Public administration. Supervising and counseling. Conference/meeting planning services. Principles of program budgeting and finance. Principles of financial and program planning. Ability to: Handle a wide variety of situations with diplomacy and tact. Work with diverse customers and communities. Deliver exceptional customer service, both internal and external. Accomplish goals and objectives, building collaboration across organizations. Lead and manage organizational change. Handle complex personnel issues. Make politically astute decisions. Self-initiate, think independently. Develop and implement comprehensive, visionary, strategic business plan. Plan, implement, execute, and evaluate training, organizational development, and conference services. Plan, develop, oversee and conduct organizational development interventions. Speak and write effectively. Develop curriculum and deliver training. Build alliances and cooperative relationships within the County and in the external business community. Negotiate business agreements. Market center facilities. Read, understand, present and explain financial reports. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs. Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: Tuesday, August 22, 2017 Review of Applications for Minimum Qualifications: August 25, 2017 Review for Best Qualified: August 30, 2017 Oral Examination: Week of September 18, 2017 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance (Employer Credit) Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Insurance Commuter Benefits Program Group Legal Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, Personnel Services Manager Human Resource Services, County of Alameda 510-267-9492
Alameda County Oakland, CA, USA
Jul 28, 2017
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. DESCRIPTION THE COUNTY Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. BEHAVIORAL HEALTH CARE It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past. Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful: ACBHCS Access - where every door is the right door for welcoming people with complex needs; Consumer and Family Empowerment - through shared decision - making best practices, that clinically produce effective outcomes; Best Practices - business excellence that uses public resources cost - effectively; Health and Wellness - by integrating emotional, spiritual and physical health care; Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families; Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse. For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/ THE POSITION Under administrative direction, oversees and manages the Adult Services System of Care including mental health treatment and recovery and substance use services provided through county programs, community based organizations and private providers and agencies; provides leadership in organizational policy, system design, system integration, and planning and program development of adult services; and performs related duties as required. DISTINGUISHING FEATURES This single position class is located in Behavioral Health Care Services (BHCS)and reports to the Deputy Director, Behavioral Health Care Services. The Adult System of Care Director differs from the next higher class of Deputy Director, Behavioral Health Care Services in that the latter has overall planning, administrative and policy development responsibilities for BHCS. It differs from the next lower class of Associate Director, Adult Services in that the latter provides direct programmatic and administrative support to the Adult System of Care Director. IDEAL CANDIDATE In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for this position will have a track record of success leading a health care organization as it navigates change as a result of health care reform; will possess considerable experience directing the operations of mental health and substance use services for adults as well as serving as a key business partner working to develop collaborative partnerships to further enhance and supplement services; and be able to effectively strategize, plan, organize, and lead programmatic, policy and budget development activities. This position is most suited for an experienced, well organized leader interested in joining a progressive health care organization of passionate professionals dedicated to enhancing mental health services for the communities within Alameda County. The ideal candidate for this position will also have a track record of success overseeing behavioral health care services for adults in a managed care setting and will be highly respected as: Technically adept and prepared for advancement to assume the full range of organizational, policy development and administrative responsibilities over behavioral health service delivery for adults. Someone who will take personal pride and satisfaction contributing as a valued organizational leader with heightened business acumen able to build a strong organization that delivers results while exemplifying the use of resources wisely and responsibly. A collaborative strategic partner who actively engages with other agencies and departments to meet overall countywide needs while leveraging financial and other resources to maximize results and achieve positive outcomes. Someone who is flexible and adept at managing effectiveness of self and others when experiencing and leading change within new structures, processes, requirements, or cultures. A practiced problem solver with good judgment capable of thinking logically, taking initiative and reacting calmly under pressure in order to arrive at sound conclusions, make well supported decisions and take appropriate action. Someone who values and supports knowledge management and quality improvement principles, processes the tools to ensure continual organizational improvement and achievements. Someone capable of making a positive impact on others by exuding an air of confidence, creating good first impressions, professionally commanding attention, and earning professional trust and respect of others. An effective communicator with excellent interpersonal skills focused on building an environment where diverse, multidisciplinary service delivery teams can work together to enhance the delivery of BHCS for Alameda County communities. For more information about the department of Behavioral Health Care Services, please visit the departmental website and/or Annual Budget Document found on acgov.org. MINIMUM QUALIFICATIONS Education : Possession of Master's or Doctorate degree from an accredited university in Public Health Administration, Business Administration, Organizational Development or Counseling/Clinical Psychology, Social Work, Nursing or a closely related field, AND Experience : The equivalent of seven years full-time administrative/management post-graduate experience in community organization, planning and evaluation, budget, fiscal and personnel management in a community mental health or medical setting providing services to emotionally disturbed adults and their families. License: Valid clinical licensure from the applicable licensing authority in the State of California. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. The most suitably qualified candidates will possess the following competencies: Knowledge of: Administrative principles, practices and techniques of county, state and federal behavioral health and integrated systems and their regulations. Principles and practices of governmental budgeting, funding and grant/contract management. Community needs, resources and organizations related to behavioral health care. Behavioral health and integrated health care services, including delivery models between behavioral health and primary care. Methods of effective community organization and its role in behavioral health treatment and prevention programs. Program evaluation methodologies and management and data analysis. Organizational dynamics and development. Clinical standards of practice and licensure requirements. Management principles and practices, including strategic work planning, employee supervision and resource allocation. Computer applications related to the work, including electronic health record systems. Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to: Communicate effectively both orally and in writing. Demonstrate quality leadership and sound decision making. Plan, prioritize and organize. Manage a complex service system with multiple programs, providers and partners. Provide effective leadership in a variety of settings with diverse parties. Develop, analyze and monitor budget. Analyze and interpret data and utilize data in decision-making. Analytically problem-solve. Demonstrate interpersonal sensitivity. Demonstrate the principles of wellness and recovery and cultural responsiveness. Demonstrate flexibility. Manage multiple and changing priorities. Establish and maintain cooperative work and contractual relationships with county departments, and other agencies, community-based organizations, private providers and organizations, and the community. Work independently, collaboratively with multidisciplinary team, community resources and organizations EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS : 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; 2) A review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process; 3) An oral examination which will be weighted as 100% of the candidate's final examination score. The oral examination may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ***We reserve the right to make changes to the announced examination components*** Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Deadline for Filing 5:00pm, Monday, August 21, 2017 Review of Minimum Qualification August 31, 2017 Supplemental Questionnaire Review for Best Qualified September 19-20, 2017 Oral Interview Exam** October 10-11, 2017 **The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance (Employer Credit) Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Insurance Commuter Benefits Program Group Legal Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis-Bolton,Human Resources Analyst II Human Resource Services, County of Alameda (510) 272-6468 • nicole.lewis-bolton@acgov.org
Alameda County Oakland, CA, USA
Jul 25, 2017
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. DESCRIPTION THE COUNTY Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. BEHAVIORAL HEALTH CARE It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past. Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful: ACBHCS Access - where every door is the right door for welcoming people with complex needs; Consumer and Family Empowerment - through shared decision - making best practices, that clinically produce effective outcomes; Best Practices - business excellence that uses public resources cost - effectively; Health and Wellness - by integrating emotional, spiritual and physical health care; Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families; Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse. For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/ THE POSITION Under general supervision performs complex billing work involving the interpretation of detailed materials and instructions containing considerable quantitative data; prepare, maintain or check financial reports; receive and give receipts for money; prepare initial billing documents; monitor and follow-up on open receivables; compute and verify health care charge data; and do related duties as required. This position is located primarily in the Health Care Services Agency.. DISTINGUISHING FEATURES This is the journey-level billing classification. Positions in this class are differentiated from those in the general clerical series and accounting clerical series by the numerical aptitude and program billing knowledge demanded of the incumbents. Billing Technician II's typically perform billing services requiring specialized knowledge of third party payment sources. Incumbents are expected to solve routine problems without assistance. These positions also have a high degree of public contact in responding to and initiating inquiries regarding bills. IDEAL CANDIDATE In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for this position will have considerable experience and be highly regarded in their organizations as medical billing expertswho exemplify the following critical attributes for success: Adapts to change by maintaining effectiveness when experiencing major shifts in work responsibilities or environment; and adjusts effectively to work within new structures, processes, requirements, or cultures. Displays a strongability to assimilate and apply new job-related information in a timely manner. Demonstrates a highlevel of professional and technical skill or knowledge in medical billing functions including medical terminology, coding, and billing adjudication standards. Believes in and inspires teamwork , team spirit and collaboration by being accessible, supportive, open-minded, empathetic and effectively managing conflict by building and maintaining constructive relationships that result in diverse work teams that better serve our diverse communities. Clearly conveys information and ideas verbally and in writing to individuals or groups in a manner that meets audience needs and helps them understand and retain the message; develops and maintains effective relationships with others; and relates well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds. Exhibits resourcefulness and is able to seek or collect and synthesizes information from a variety of stakeholders and sources in an objective, unbiased manner to reach a conclusion, goal, or judgment. Ahistory of implementing billing service practices that meet both the organization's and customers' needs; and demonstrates strong motivation towards building a customer-focused service organization. Adeptly plans and organizes work activities ; manages several tasks at once; and establishes a course of action for self and others to ensure that work is completed. For a detailed listing of the duties and essential competency requirements for this position, please see the Billing Technician II job specification. MINIMUM QUALIFICATIONS Either I The equivalent of one year of full-time experience in the class of Billing Technician I or in an equivalent or higher clerical class in the Alameda County classified service. Or II The equivalent of two years' full time experience performing medical billing or medical accounts receivable functions. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. The most suitably qualified applicants will possess the following critical competencies: Knowledge of: • Health care third-party reimbursement programs such as Medicare, Medi-Cal or private insurance. • Purposes, methods and practices of billing, accounts receivable, and collection. • Modern office practices and procedures, including business correspondence. • Filing, office equipment operations and on-line computers. • Business arithmetic. • Customer service techniques and practices. Ability to: • Prepare financial reports and maintain ledgers and journals using computer software. • Interpret program billing policies, procedures, and billing regulations. • Work independently with minimal direct supervision; • Plan and organize work. • Perform office clerical work including operating general office and technical equipment. • Prepare accurate arithmetical computations. • Understand and follow oral and written directions. • Read and interpret procedure manuals. • Input accurate data into various computer systems in a timely manner. • Maintain patient confidentiality. • Use 10-key adding machine. • Adjust to changes in workflow and meeting deadlines. • Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS : 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; 2) A review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process; 3) An oral examination which will be weighted as 100% of the candidate's final examination score. The oral examination may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ***We reserve the right to make changes to the announced examination components*** Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Deadline for Filing 5:00pm, Friday, August 18, 2017 Review of Minimum Qualification August 28, 2017 Supplemental Questionnaire Review for Best Qualified September 12-13, 2017 Oral Interview Exam** October 11-12, 2017 **The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis-Bolton,Human Resources Analyst II Human Resource Services, County of Alameda (510) 272-6468 • nicole.lewis-bolton@acgov.org
Alameda County Oakland, CA, USA
Jul 25, 2017
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Postmarks are not accepted. Applications will only be accepted online. DESCRIPTION Background The East Bay Economic Development Alliance (East Bay EDA) is a cross-sector membership organization with 27+ years of high-level leadership and collaborative history serving Alameda and Contra Costa Counties. East Bay EDA has over 130 active organization members, including 27 cities/towns. As a regional economic development organization recognized by the Governor's Office of Business & Economic Development, East Bay EDA represents a broad network of resources, information and services that connects business, government, special district and nonprofit leaders to enhance economic development and quality of life assets. East Bay EDA provides research, analysis, support and direct business services with guidance from its Economic Development Directors' Council, composed of economic development representatives from member cities/towns, local Workforce Development Boards, county unincorporated areas, and Small Business Development Centers. East Bay EDA also provides professional development training opportunities for its counties and member cities/towns. G overnance & Work Focus East Bay EDA is governed by a group of high-level, cross sector leaders, its Executive Committee, with members including: Appointees from the East Bay Boards of Supervisors & County Administrators Appointees from the East Bay Mayoral Conferences and the City Managers' Associations Appointees from the Economic Development Directors' Council Appointee from the Alameda County Special District's Association "C" and "E" level business representatives, across industries Labor representative K-12 and post-secondary education representatives Environmental stewardship representative Research laboratory representative Utilities representative Regional philanthropic and nonprofit representatives East Bay EDA's strategic work plan is developed from the goals and metrics identified by its Leadership Committees.These Committees focus on the areas of: Business Development & Resources City/Town Economic Development Opportunities & Challenges International Trade & Investment Land Use and Infrastructure Maintenance & Needs Legislation & Advocacy that Promote Economic Development and Quality of Life Regional Marketing & Communications STEM Education Leading to Sustainable Employment & Careers Membership Engagement About the Position The Economic Development Analyst II is a senior level team member who is expected to perform work in support of East Bay EDA's priorities with minimum supervision and considerable independent judgment. The incumbent is expected to be a self-starter and to use creativity and resourcefulness in carrying out tasks. The incumbent is expected to help develop and accomplish goals in assigned areas and strengthen relationships with members and organizational partners. The Incumbent is expected to serve as the support lead for select Leadership Committees and may manage special projects or signature events. The incumbent is expected to have the skill set to utilize data platforms for research and analysis purposes, including: Federal and state available data, including labor statistics EMSI IMPLAN CoStar EconoVue The incumbent is responsible for creating and finalizing reports, communications and information packets for the organization. Excellent organization, writing and editing skills are necessary to perform this work. Because the work of East Bay EDA is multi-faceted with many audiences, planned work is often augmented by other time-sensitive opportunities for economic development and regional marketing advancement. The incumbent must be able to frequently multi-task and re-prioritize. The incumbent is not expected to have high level expertise in all the desired areas of skills and experience, and will be supported by other team members, leadership and external partners. East Bay EDA's team has been able to perform its work effectively and reach outstanding achievements through the leveraging of knowledge, networks and resources from its members and partners. Ideal Areas of Desired Skills & Experience Experience working in diverse sectors: business, government, nonprofit, special district Experience working in complex environments, requiring frequent multi-tasking Strong communication skills appropriate to diverse sectors Experience with regional micro/macro economics Work with international business development and/or investment work Experience in conducting input/output analysis Familiarity with marketing software Experience in writing reports and/or articles and editing skills for publications Event planning experience Fundraising experience Board/Committee support and note taking experience Project/program management Meeting facilitation skills Presentation skills and public speaking experience Familiarity with data platforms About the Work Environment Although originally an advisory committee to the Alameda County Board of Supervisors, East Bay EDA now has its own 501 (c) 3 status and serves both East Bay counties, while maintaining a fiscal and management relationship with Alameda County. The work of East Bay EDA is approached through a cross-sector lens, in reference to its initial work and the belief that a diverse strategy is more thoughtful and sustainable. East Bay EDA uses processes and procedures that guide its fiscal management, personnel system and governance, however it works in an entrepreneurial environment, mindful of innovation and the creative use of resources to increase capacity and impact. East Bay EDA's work often expands beyond the traditional work week schedule, and participating in evening events, conferences and trade shows at the Economic Development Analyst II level is not infrequent. The Economic Development Analyst II is expected to work as a supportive part of the East Bay EDA team, providing assistance to others as needed, sharing knowledge, and providing training in specific skills sets, as appropriate. The incumbent is expected to demonstrate professionalism and respect towards team members, East Bay EDA leadership and organizational members, leading to the development of trustful relationships and a strong sense of dependability. All team members of East Bay EDA are expected to embrace continuous learning and develop from experiences and constructive feedback. Professional development opportunities are made available and built into the East Bay EDA budget. Professional pro bono mentors are also identified for team members to enhance professional and personal goal development. Typical Responsibilities of the Economic Development Analyst II Position Acts as lead support for 3-5 Leadership Committees, plans meeting agendas, secures subject matter experts for education panels, researches and identifies supporting information and documents, takes meeting notes, and prepares Leadership Committee Chair/Co-Chairs for conducting meetings and follow-up. Researches, analyzes and publishes economic data and newsworthy articles for quarterly e-newsletters for members and partners. Manages relationship with economic development consultant in preparation of East Bay EDA's annual East Bay Economic Outlook report, including identification of key content areas, coordination of editing activity, and adherence to report development timetables. Researches and provides appropriate content for posting on the East Bay EDA's website. Prepares information for trade shows, meetings with investors, conferences, site selection and business meetings. Prepares presentations for Mayors' Conferences, League of California Cities, local chambers, local economic development commissions, local leadership training programs and other entities requiring information on the economic state of the region, counties, sub-regions and/or cities. Participates in representing East Bay EDA as a presenter, active member of local advisory boards, active member of industry-specific advisory committees, or regional committee member. Assists the Executive Director in proposal writing and evaluation reports for support funds from government, philanthropic and corporate resources. Manages East Bay EDA signature events related to regional marketing, the promotion of STEM education, international trade and investment, and business development. Assists the Executive Director with tasks related to supporting East Bay EDA's Executive Committee and its Officers. Assists the Executive Director with budget planning, revenue and expenditure tracking, and revenue acquisition as needed. MINIMUM QUALIFICATIONS Economic Development Analyst II: Either I The equivalent of two years of full-time experience in the class of Economic Development Analyst I in the Alameda County classified service. Or II Possession of a Bachelor's degree from an accredited college or university with a related field of economics or city regional planning preferred. The completion of a Basic Economic Development Course (or other courses of similar content and depth) and attendance to at least one CALED Annual Conference (or other courses of similar content and depth). Or III The equivalent of three years of progressively responsible full-time professional level experience in economic or community development, program administration, research or a closely related field; a Master's degree in a related field may be substituted for one year of experience. And A recommendation for selection by an Independent Review Board that conducts an oral and written examination will be required of all candidates. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Considerable Knowledge of: • The principles, practices and issues of economic and community development including industrial retention, development and recruitment, strategic planning, resource development and marketing. • Federal, state and local economic development/business resource programs. • Resources and practices utilized in urban, regional economic development programs. • The preparation, review and dissemination of technical reports (technical writing skills). • Statistical and analytical techniques applicable to economic and demographic data. Working Knowledge of: • Fiscal and budgetary practices and funding sources. • Principles of administration, organization and management. • Techniques used in group dynamics, negotiation and consensus building. • Computers and software (Microsoft Word, Access, Excel & Outlook and Adobe Acrobat). • Use of the internet to conduct research, access data, reports and related news. • The principles and techniques of report writing and organizational and operational analysis. Desired Knowledge of: • Federal, state and local environmental agencies and their role with other agencies and the business community. • How to utilize website editing and publication software like Microsoft FrontPage, Expression Web or Dreamweaver to maintain and create webpages or websites on the internet. • How to utilize a database program like Microsoft Access to import, format, analyze, create queries, link to, manage and update information. • How to design, use an RFP and manage a contract with consultants and service providers. • How to develop and implement a regional economic development program, including proactive outreach and communications, marketing strategies and collateral materials. • Research and prepare complex economic development proposals. Ability to: • Analyze technical, legal and financial documents and interpret and apply complex rules, regulations, laws and ordinances. • Organize work, set priorities and exercise sound independent judgment within established guidelines and use creative ways to resolve issues. • Work effectively with public officials, business leaders, financial institutions, citizen groups and department managers in interdepartmental and diverse team environments. • Effectively communicate technical information, verbally and in writing, to the business community, news media and through public presentations. • Establish and maintain a positive customer service attitude and work effectively with internal and external customers, in a highly visible position. • Maintain assignment flexibility and be able to manage multiple projects concurrently. • Learn new software programs and communications systems. • Utilize letters, newsletters and the internet to communicate effectively with staff, members, business clients and prospects. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs. Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: Friday, August 18, 2017 Review of Applications for Minimum Qualifications: August 25, 2017 Review for Best Qualified: September 5, 2017 Oral Examination: Friday, September 22, 2017 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN* Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance (Employer Credit) Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Insurance Commuter Benefits Program Group Legal Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, Personnel Services Manager Human Resource Services, County of Alameda 510-267-9492 Alameda County is an Equal Opportunity Employer
Alameda County Oakland, CA, USA
Jun 13, 2017
Full Time
Introduction PLEASE READ THIS ENTIRE BULLETIN --- THIS IS A REOPENING OF AN EXISTING EXAMINATION. IF YOU HAVE PREVIOUSLY APPLIED FOR THEMICROBIOLOGIST (15-5605-01) READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you are currently on the list and you choose to reapply you will forfeit your current rank and score. Your new score/disposition will replace your current score and rank. In order to reapply for this position, please contact the examination analyst at lindsay.christopher@acgov.org to have your previous application released back to you. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. THE LABORATORY The Public Health Laboratory provides testing services for the identification of microorganisms that cause disease, including bacteria, fungi, viruses, and parasites. These services aid in the prevention and control of communicable diseases.Our goals are to: •Interrupt the spread of communicable disease by rapid identification of human microorganisms in human specimens. •Assure the food and water are free from microbial contaminates. •Assure that food handlers and day-care workers who have salmonella or other intestinal diseases are clear before they return to work. •Prevent the spread of rabies to humans by testing high risk animals that have human contact or are found in the environment. THE POSITION Microbiologists are assigned to programs of the public health laboratory on a rotating basis, receiving orientation and guidance in each section from Senior Microbiologists, who have permanent responsibility for a group of sections. Under general supervision, Microbiologists prepare, perform, and report on technical examination involving the fields of bacteriology, parasitology, serology, virology, mycology, and clinical laboratory examinations in order to obtain scientific data which may be used to ascertain the presence, progress, and source of disease. Microbiologist are also responsible for validating and interpreting scientific laboratory test data, keeping records and preparing reports; performing quality control and preventive maintenance procedures; entering test data into computer laboratory information system and compiling statistical reports. Large numbers of specimens are processed through various tests, in order to detect the presence of bacteria or bacteriological signs involved in communicable diseases, such as HIV, tuberculosis, gonorrhea, diphtheria, syphilis, streptococcus, and various enteric diseases. General clinical laboratory tests involving chronic diseases, as well as air, water and milk product sample examinations also are part of the workload. MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with a degree in medical or public health microbiology, or one of the related life sciences as may be determined by the State Department of Public Health. Experience: The equivalent of six months of field experience in a public health laboratory or the equivalent of one year in a clinical or hospital laboratory approved for training in Public Health Microbiology by the State Department of Public Health. Certificate: Possession of a valid certificate as a Public Health Microbiologist issued by the State Department of Public Health. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • The fundamentals of bacteriology, parasitology, serology, mycology, virology, and other microbiological principles. • Chemical principles of the examination of body fluid, food, and water. • Public health laboratory procedures and techniques, • Common causes of disease and the methods of transmission and control of communicable diseases. • Laboratory equipment and its care. Ability to: • Perform public health laboratory tests. • Follow oral and written instructions. • Work cooperatively and effectively with others. • Observe safety precautions and procedures. • Keep records and make reports. EXAMINATION COMPONENTS THE EXAMINATION STEPS: 1) Review of the applications and supplemental questionnaires to verify minimum qualifications. 2) Those candidates who possess the minimum qualifications for the class will be placed on the eligible list based on an evaluation of education, training, and experience. Candidates must attain a qualifying rating on each portion of this examination. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: Continuous Review of Applications & Supplemental Questionnaires for Minimum Qualifications: Continuous Oral Interviews TBD Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website: www.acgov.org/hrs . WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) of 1990, and Alameda County Resolution No. R-83-773. To request an accommodation due to a disability during this or other phases of the selection process, please contact the Human Resource Services Department at (510) 272-6472 before the final filing deadline. Alameda County Human Resources Services will require documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a permanent disability pursuant to the U.S. Equal Employment Opportunity Commission's statute of the Americans with Disability Act of 1990, as amended, and/or the California Department of Fair Employment and Housing (DFEH) Act. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Long Term Care Insurance Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Lindsay Christoper, Human Resources Analyst Human Resource Services Division, County of Alameda Lindsay.christopher@acgov.org 510-272-6393 www.acgov.org/hrs Alameda County is an Equal Opportunity Employer
Alameda County Oakland, CA, USA
Aug 15, 2017
Full Time
Introduction YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY FOR THIS RECRUITMENT. THE AGENCY The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult, Aging and Medical Services, Children and Family Services, Workforce and Benefit Administration and Policy Office. The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. Three thousand and seven hundred children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly. DESCRIPTION THE POSITION Under general direction, to supervise, plan, staff, organize, and direct the operation of designated social services programs comprised of multiple units within a subdivision of the Social Services Agency; and to perform related work as required. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal Social Services Program Manager has thorough knowledge related to social work principles and laws, and clearly understands the mission, values and role of the Agency including: its policies, procedures, programs and services; and can effectively communicate this understanding to staff and the community. Critical attributes for success in the position include: •Great understanding of local government programs and passion to provide high quality public service. •Proficient collaborator skills; adept in identifying opportunities and taking action to build strategic relationships to help achieve business goals. •Ability to identify and understand complex problems and concepts, apply logical thinking and quantitative methods to gathering and analyzing information, make decisions and exercise good judgment based on available data, design solutions to problems and formulate and articulate action plans proactively and collaboratively. •Exceptional communication skills, both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts. •Ability to actively listen and respond effectively in a changing environment; having a commitment to facilitating the implementation and acceptances of change in the workplace. •Sets high goals for personal and group accomplishment while leading through the Agency's vision and values; using sound supervision techniques and being a positive role model for change and advancement of the work of the Department and Agency. •Demonstrates interpersonal sensitivity while providing guidance and leadership in a fast paced, high stress environment. •Outstanding organizational skills, including the ability to prioritize tasks effectively and work on multiple projects simultaneously. •Excellent customer service skills and ability to problem solve and resolve conflicts between staff, clients, community agencies and advocacy partners. •Knowledge and awareness of diverse population SSA serves, the barriers, challenges, and socio-economic factors that clients encounter that adversely affect healthy individual and family well-being. •Embraces cultural humility and understands how institutional systems, policies, and procedures may contribute to inequitable treatment and disparity in services. MINIMUM QUALIFICATIONS Either I The equivalent of four years of full-time experience as a Social Work Supervisor, Supervising Eligibility Technician, or similar first-line supervisory classification in the Social Services Agency (possession of a bachelor's degree in a social service field may be substituted for two years of the required experience; a master's degree in a relevant field for three years). Or II The equivalent of two years of full-time experience as an Administrative Specialist or equal or higher-level administrative class in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or III The equivalent of six years of full-time experience at least at the first-line supervisory level in a human/social services agency (possession of a bachelor's degree in a social service field may be substituted for three years of the required experience; a master's degree in a relevant field for four years). License: Most positions require possession of a valid California Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Organization, programs and functions of the various departments of the Alameda County Social Services Agency. • Federal, State and local laws, codes and regulations pertinent to social services, economic opportunity and employment program. • Principles of supervision, training, and evaluation. • Community resource development. • Social work principles and casework techniques. • Psychological, socioeconomic and the other factors that may affect client and family functioning. • Client and public relations. • Automated system capabilities and applications. Abilities: • Oral communication. • Written communication. • Decision making. • Analytical and problem solving. • Planning and organization. • Management control. • Leadership. • Interpersonal sensitivity. • Flexibility. Selective Certification Criteria: When assigned to a Children's Protective Services Division, incumbents will be required to possess a master's degree in Social Welfare (MSW) from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families; or possess a master's degree from an accredited college or university in Counseling or Clinical Psychology, with a specialization in Marriage, Family and Child Counseling (MFCC), based on a two-year program (72 quarter or 56 semester units), which included a supervised field placement as part of the course curriculum; or possess an MFCC license. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: Review of Minimum Qualifications: Panel Interviews: 5:00 pm,Thursday, September 7, 2017 Tuesday, September 26, 2017 Week of October 9, 2017 **The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance (Employer Credit) Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Insurance Commuter Benefits Program Group Legal Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Ione Bell, Human Resources Analyst Human Resource Services, County of Alameda 510-272-6456
Alameda County Oakland, CA, USA
Aug 08, 2017
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Failure to submit the Supplemental Questionnaire will result in disqualification. ONLINE APPLICATIONS ONLY DESCRIPTION Mission Statement The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE POSITION The County of Alameda's Probation Department is seeking to fill the position of Unit Supervisor, Probation. Under direction, Unit Supervisors supervise and guide a unit of Deputy Probation Officers engaged in a function(s) such as pre-sentence investigations, home supervision, supervision of adult or juvenile offenders or out-of-home placement of wards of the Juvenile Court; and, do related work as required. IDEAL CANDIDATE In addition to meeting the minimum qualifications listed below, the ideal candidate will have demonstrated a successful track record of having: Knowledge of evidence-based practices and trends in the criminal justice field. The ability to train and develop staff. A thorough knowledge of Adult and Juvenile Probation laws, policy and procedures. Strong leadership skills with a track record of successful team-building which includes developing direction and structure for subordinates to facilitate accomplishment of identified goals. Solid experience in managing work groups by coaching, instructing and advising subordinates, assigning and delegating work-load and tracking and evaluating performance. Remarkable organizational skills , including the ability to prioritize tasks and accomplish multiple projects simultaneously, take prompt action to achieve objectives as well as identify issues as they arise and address them proactively. A proven track record as a prudent decision maker , with a history of choosing the appropriate courses of action by considering all implications and consequences, committing to action and ensuring successful implementation. The ability to identify and understand complex problems and concepts, analyze information and exercise good judgment based on available data, design solutions to problems, and formulate and articulate action plans. Exceptional communication skills, both written and oral , and the ability to communicate effectively with diverse audiences and in a variety of contexts. For a detailed listing of the position of Unit Supervisor duties, please see the complete job description at the following link: Unit Supervisor Job Specification . MINIMUM QUALIFICATIONS Education: Possession of a Bachelor's degree from an accredited college or university. AND Either I Experience: The equivalent offive years of full-time experience in a Probation Department classification equivalent to, or higher than, the class of Deputy Probation Officer II in the Alameda County classified service. Or II Experience: The equivalent of five years of professional, full-time correctional casework experience at the level of Deputy Probation Officer II in a probation, law enforcement agency, parole agency, or correctional institution. Substitution: Possession of a master's degree or above may be substituted for two years of the required experience. Special Requirements: Possession of a valid California Motor Vehicle Operator's license. Possession of an automobile may be required. Good driving record according to DMV negligent operator guidelines and qualification for automotive insurance. Persons appointed to positions in this classification in the Probation Department must meet the minimum requirements for Peace Officer (Section 1031 Government Code), which includes being a U.S. citizen or applied for citizenship one year prior to submission of application for employment. Any felony conviction is disqualifying. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Interviewing techniques. • Employee supervision and appraisal techniques. • Intermediate math. • Basic math plus fractions, decimals and percentages. • State, Federal and local statutes, ordinances, regulations, rules, policies and procedures. • Departmental policies and philosophy. • Trends in correctional field. • Evidence-based probation supervision practices. Ability to: • Communicate effectively with a variety of people of various educational and socio-cultural backgrounds. • Demonstrate effective public speaking skills, including planning and preparation of material and effective presentation. • Effectively apply interviewing and listening skills. • Read, interpret and apply complex legal and behavioral science information relating to criminal justice process. • Access and implement training and learning theory techniques. • Deal effectively with subordinates and superiors in a fair manner. • Motivate subordinates. • Coordinate work with others. • Implement new policies and procedures. • Set goals and objectives and establish priorities. • Be flexible and tolerant in adjusting to changes in workload and assignments. • Effectively set and meet deadlines. • Demonstrate self-restraint, judgment and strategy in dealing with a variety of people, adversaries and advocates under varying situations, conditions and circumstances. • Define problems, collect information, establish facts, evaluate alternative solutions, draw valid conclusions and select and act on the best alternative. • Use community resources to meet the needs of clients. • Write clearly, accurately and concisely and use grammatically correct English to convey ideas in written reports, letters and memoranda. • Edit reports written by subordinates to ensure a clear, accurate and concise product. • Provide consultation, regarding family system analysis and interpersonal relations analysis. • Decision making, coach staff and model leadership behavior. • Effectively utilize self defense techniques • Effectively utilize a firearm EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1). A review of candidates' applications and supplemental questionnairesto verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2). A written test (pass/fail). The highest scoring candidates will move on to the next step in the examination process. 3). An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. 4) Candidates passing the oral examination will be placed on a ranking list to participate in the next steps of the Probation Department's selection process. 5) All candidates must successfully complete the following (after passing oral examination): • BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: • PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Deputy Probation Officer. • MEDICAL EXAMINATION The appointee must satisfactorily complete a probationary period. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00:00 PM - September 1, 2017 Review of Applications & Supplemental Questionnaires for Minimum Qualifications: by Monday, September 11, 2017 Written Exam: Week ofSeptember 25,2017 Oral Interviews*: Week of October 9, 2017 *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance (Employer Credit) Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Insurance Commuter Benefits Program Group Legal Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received, or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Iona Childers, Human Resources Analyst Human Resource Services, County of Alameda Iona.Childers@acgov.org (510) 272-6463 Alameda County is an Equal Opportunity Employer
Alameda County Oakland, CA, USA
Jul 21, 2017
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Failure to submit the Supplemental Questionnaire will result in disqualification. ONLINE APPLICATIONS ONLY DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County's system of public protection and human services. The Department's role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under the general direction of the Chief Probation Officer, this position is responsible for coordinating department-wide policy development and practice; legislative analysis; supporting the department's strategic planning efforts; leading the development of complex departmental initiatives and programs; directing and coordinating the activities of the Policy Development and Standards Compliance Unit; and, performing related duties as required. MINIMUM QUALIFICATIONS Education: Possession of a bachelor's degree from an accredited college or university (180 quarter or 120 semester units) in Social Welfare, Planning, Public Administration, Public Policy, Criminal Justice, or a closely related field. And Experience: The equivalent of four years of full-time, professional level experience in policy analysis and creation, and/or program administration, for a major functional division within a probation or parole setting, three years of which must have included supervision. (Note: The combination of training and experience must clearly demonstrate possession of the required knowledge and abilities.) License: A valid California Motor Vehicle license is required. Special Requirements: •Meet the minimum requirements for Peace Officer (Section 1031 Government Code), which includes being a U.S. citizen or having applied for citizenship one year prior to submission of application for employment. •Successfully pass a peace officer background investigation, psychological, and medical examination. •Possession of a valid California Motor Vehicle Operator's license and a good driving record according to the California Department of Motor Vehicles negligent operator guidelines and qualification for automotive insurance. •Any felony conviction is disqualifying. •As a condition of employment use, maintain, carry and qualify with approved department firearms. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: •Research, analytical and data collection techniques. •Principles and practices of project management, criminal justice, and evidence-based practices related to community corrections. •Principles and practices of management, supervision, and training. •Probation department structures and entities (i.e. adult, juvenile, facilities, etc.). Ability to: •Review and analyze a variety of technical review comments on projects and policies and recommend appropriate action. •Establish, balance and adjust priorities. •Promote a customer-oriented approach toward meeting the needs of the community, our clientele, stakeholders, and the Probation Department. •Prepare and present clear and concise oral and written communications. •Prepare a variety of narrative documents including policy statements, management reports and correspondence. •Speak effectively before, and facilitate, small and large groups. •Establish standards and evaluate performance. •Establish and maintain effective working relationships with federal, state, and local government, other County personnel, and the public. •Resolve operational and procedural problems and conflicts. •Respond effectively to a variety of changing situations. •Effectively utilize a firearm. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications and supplemental questionnaires to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: Wednesday, August 16, 2017*** Wednesday, August 2, 2017** Monday, July 17, 2017 Review of Applications for Minimum Qualifications: TBD** by Wednesday, July 19, 2017 Oral Examination*: TBD** Week of July 31st, 2017 *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. **updated 7/18/2017 **updated 8/1/2017 Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance (Employer Credit) Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Insurance Commuter Benefits Program Group Legal Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received, or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Iona Childers, Human Resources Analyst Human Resource Services, County of Alameda Iona.Childers@acgov.org (510) 272-6463 Alameda County is an Equal Opportunity Employer