Community Affairs Manager (Open and Promotional)

  • County of San Mateo, CA
  • San Mateo County, CA, USA
  • May 18, 2017
Municipal or County Clerk
  • Salary: $41.77 - $52.21 Hourly, $7,240.13 - $9,049.73 Monthly, $86,881.60 - $108,596.80 Annually

Job Description

Job Description
Overall Job Objective

Job Title: Community Affairs Manager (Open and Promotional) Closing Date/Time: Tue. 06/06/17 11:59 PM Pacific Time Salary: $41.77 - $52.21 Hourly
$7,240.13 - $9,049.73 Monthly
$86,881.60 - $108,596.80 Annually
Job Type: Full-Time Location: San Mateo County, California

The County Manager's Office of the County of San Mateo seeks well-qualified candidates for the position of Community Affairs Manager.

Reporting to the County Manger's Office, the Community Affairs Manager will develop and implement strategies for government and community initiatives to enhance the County's image and support the government affairs functions within the region, which may include, among other things, event planning and execution, community outreach, community development, landlord/tenant relations, community investment, coordinating volunteerism, development of regionalism, business sustainability and economic development, strategic development of veterans related affairs, immigrant orientation and investment, Neighborhood Response Team coordination, and strategic use of local programming assets. The Manager will be responsible for creating strategies to work with our most vulnerable populations and bridge the gap between these groups and County services.

The Manager will also assist in the development, implementation, and evaluation of goals, objectives, policies, and procedures related to the service area, and will provide specialized support to upper level management. In addition, the Manager will provide direction to staff within the Office, which will include the staff members that are part of the North Fair Oaks Forward initiative.

Knowledge of San Mateo County community-based organizations and government agencies is strongly desirable, as are strong interpersonal, facilitation, public speaking and project management skills. Bilingual skills are also strongly desired. The Manager will need to be flexible and deadline-driven, with the ability to work on selected weekends, and must have excellent organizational skills in handling multiple and competing priorities.

Examples Of Duties:
  • Develop, coordinate, and execute government-focused community activities across a designated regional areas of San Mateo County.
  • Support government affairs objectives by enhancing the County's image and effectiveness in the communities served
  • Establish, build, and maintain strong relationships and partnerships with community leaders, not-for-profit organizations, key corporate departments, and other internal and external third party constituencies
  • Work with other government agencies to develop a strategic community strategy for the region, including identifying and coordinating community events, sponsorships, and charitable contributions designed to support government affairs business objectives and policy initiatives
  • Direct and develop strategies for the North Fair Oaks Outreach Team 2.0 as it expands outreach activities throughout the County to achieve specific and articulable goals
  • Direct strategies and activities that promote County visibility, build a strong County image, and increase public awareness of the County's commitment to the communities it serves
  • Maximize local programming and other internal assets, including, but not limited to television production capabilities and public service announcements to enhance the County's community presence and to meet government affairs related objectives
  • Develop and manage departmental budgets related to these objectives
  • Track region-wide participation levels for community initiatives, assist in development of collateral materials, and work with County departments to meet departmental objectives
  • Perform other duties as assigned


  • Significant community or government affairs experience; minimum of 5 years in government, public, community, or related work or any combination thereof
  • Experience creating strong working relationships with school districts, community-based organizations, and service providers
  • Proven success cultivating and maintaining positive relationships with external constituencies, including community partners, government officials, and other government and quasi-governmental organizations
  • Experience creating strong relationships with established influential diversity groups
  • Experience working with immigrant populations along with a strong understanding of their needs and challenges
  • Familiarity with economic development principles and practices
  • Strong written, verbal, and presentation skills
  • Ability to multi-task and keep numerous projects on track and on budget
  • Proven project management experience, particularly with leading cross-functional teams
  • Demonstrated results in developing and implementing successful programs and campaigns and executing events
  • Proficiency in Microsoft Office tools (Word, Power Point, Outlook, Publishing, etc.)
  • Bachelor's Degree, with a preference for a Master's Degree or equivalent education

Application/Examination: Open and Promotional. Anyone may apply. Current San Mateo County and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five (5) points added to their final passing score on this examination.

Examination Process
The examination process will consist of the steps detailed below. Because of this examination process, not all applicants meeting the minimum qualifications are guaranteed advancement through the examination process.
  • Initial review of application materials. At this step applicants submitting incomplete applications, lacking relevant qualifications and/or not following instructions will be disqualified. The quality of your responses to the supplemental questions will also be evaluated for correct grammar and spelling, content and relevance.
  • Application Screening. The application and supplemental responses for applicants who pass the initial review will be evaluated by a panel of subject matter experts. All applicants passing this step would be invited to complete the Management Test Battery.
  • Management Test Battery (pass/fail). At this step, applicants will complete a computer-based examination designed to measure your management competencies. For more information about the test which is administered by the City/County of San Francisco Human Resources, visit A passing score must be achieved on the Management Test Battery in order to continue to next step.
  • Panel Interview. At this step, applicants will be invited to a Civil Service interview, which may include the evaluation of a written and/or performance exercise given immediately preceding the interview. Applicants passing this stage will be placed on an eligible for hiring list.
The Management Battery Test and interview will be conducted in San Mateo County, California. Applicants must participate at their own expense and adhere to the date and schedule, as provided in the exam invitation.

Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualifications. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button. If you are not on the County's website, please go to to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials.

Recruitment Schedule (Tentative)
Deadline for Application: June 6, 2017 by 11:59 p.m.
Application Screening: June 13, 2017
Management Test Battery Exam: June 28, 2017
Panel Interview: June 28 and/or June 29, 2017

Note: All applicants passing the last step in the exam will receive instructions by email only from Human Resources staff to complete and submit a conviction history questionnaire online within a specified deadline of two business days. Failure to do so within the timeframe will disqualify you from the rest of the process. Please visit to find out more information about the conviction history questionnaire so that you can prepare accordingly.

Analyst: Chet Overstreet (051717) (Community Affairs Manager / Program Services Manager I - D131)

Application Instructions

To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

Special Instructions

Tue. 06/06/17 11:59 PM Pacific Time