City of Portland, Oregon
Portland, Oregon, United States
The Position About this position Job Appointment: Full Time, Regular. Work Schedule: Employees in this position will work four (4) 10-hour days with three (3) days off a week. Shifts include days, afternoons, and nights. Ability to work any shift and on any day of the week is essential. During training, your shift may change depending on the availability of the trainers. After completing probation, you will be able to bid on an open shift based on your seniority. Work Locations: 330 SW Curry St., Portland OR 97239; 12350 SE Powell Blvd. Portland, OR 97236; or 206 NW 1st St. Portland, Oregon 97209. Benefits: An overview of benefits for this position, click below. https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides Union Representation: Professional Technical Employees, Local 17 (PROTEC-17). To view this labor agreement, please click here . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. About Portland Street Response (PSR): Portland Street Response, a program within Portland Fire & Rescue, assists people experiencing mental health and behavioral health crises. The goal of Portland Street Response is to update our first responder system by providing an additional compassionate first response option when 911 is called on someone experiencing low-acuity behavioral health issues. PSR is dispatched by The Bureau of Emergency Communications (BOEC) to respond to non-life-threatening crises currently responded to by Police and Fire, such as behavioral health issues and welfare checks. Program Values PSR strives to uplift the dignity and worth of all Portlanders, particularly those who have been historically marginalized and criminalized, by ensuring timely and professional person-centered first response. PSR is situated both in the City of Portland’s first responder system, and in the broader continuum of crisis care. To ensure the best possible outcomes for our clients, we work collaboratively with community partners, health systems, and traditional first responders. PSR operates from a framework of Trauma-Informed Care with the recognition that adverse life experiences (including health systems and carceral trauma) create barriers for clients to connect with the care and supportive services they need to thrive in the community. PSR aims to respond to the complex care needs of individuals experiencing low acuity crises in the community to enable Police and Fire resources to attend to life saving and crime-related calls for service. This program is expected to: Reduce the number of calls traditionally responded to by Police where criminal activity is not present. Reduce the number of individuals transported to the emergency department for low acuity medical related issues that could instead be addressed in a pre-hospital care setting. Reduce the number of behavioral health and substance use/intoxication calls traditionally responded to by Police and Fire. Position Summary Mental Health Crisis Responders I & II will co-respond to non-emergent 911 calls in partnership with an Emergency Medical Technician (EMT) and a Peer Support Specialist. The Mental Health Crisis Responders I & II respond to sub-acute behavioral health and substance use-related crises that present no criminal intent, fire, or medical emergency. The incumbent provides crisis intervention, de-escalation, risk assessment, and other brief behavioral health interventions to clients who are in emotional distress. The incumbent will consider the psychosocial aspects of the behavioral health crisis and engage in appropriate resource and/or service coordination to address precipitating factors and resolve the presenting crisis. The Mental Health Crisis Responder II is distinguished from the Mental Health Crisis Responder I in that the level II provides case consultation and clinical supervision and support to the Mental Health Crisis Responder I’s. Mental Health Crisis Responder II is also expected to participate in on cases that require a higher level of intervention. As the Mental Health Crisis Responder II, you will be responsible for the following: Conduct a Mental Status assessment and formulate clinical impressions based on knowledge of symptom criteria in the most current Diagnostic and Statistical Manual of Mental Disorders (DSM). Assume a lead role for assigned Mental Health Crisis Responder I positions by providing case consultation, individual and group clinical supervision, on-scene co-response, and clinical support for complex crisis calls. Provide input for performance reviews of Mental Health Crisis Responder I positions. Provide immediate mobile crisis response to service calls dispatched through the 911 system in the city of Portland per program policies and procedures. Effectively engage with diverse clients across social, cultural, and economic differences in a respectful and collaborative manner. Identify and assess risk factors for harm to self or others in the context of the client’s current psycho-social state via interview with client and with consideration given to collateral information. Consider and articulate potential outcomes of various interventions, discuss their risks and benefits, and formulate why a particular course of action was pursued in lieu of other options. Apply principles of client-centered and trauma-informed, opting for the least intrusive and most supportive intervention. Effectively implement behavioral interventions such as collaborative problem-solving, short-term goal setting, and risk reduction/safety planning in a client-centered manner. Engage in resource and service coordination to de-escalate and resolve the presenting crisis. Coordinate responses to crisis situations with community agencies and service providers. Consult with fellow crew members, supervisors, program managers, and bureau leadership as appropriate. Escalate difficult or complex issues and/or cases and assignments to Mental Health Crisis Responder II. Document and maintain electronic medical records (EMR) and ancillary records in a manner that assures compliance with all agency policies, program procedures, and local, state, and federal regulations. Support program continuous quality improvement (CQI) efforts by participating in chart review and maintaining accurate documentation of key goals, outcomes, and indicators to ensure high-quality client care. Participate in all scheduled staff meetings, supervision sessions, other departmental or bureau meetings, and relevant local and regional trainings. Complete employee training requirements in a timely manner as indicated in the requirements for the bureau and applicable licensing boards. Attend seminars, training, and other educational opportunities to develop professional skills and abilities. Physical Demands: May move equipment weighing up to 40 lbs. Bend, stoop, kneel, squat, and stand on uneven surfaces for extended periods. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Join Zoom Meeting Recordng https://us06web.zoom.us/rec/share/6AYvSftAqkXdRZ050bQertmZ39JZ2kP-RcQIT3rEN-cGRyo4qzBy6Xig4vDSgL_d.0XeWByXvybnp_-hj Have a question? Contact Information: Loan Tran Polanco, Senior Recruiter Bureau of Human Resources Loan.Tran@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge and understanding of related privacy rules and laws, mandatory reporting, and legal responsibilities including HIPPA, company policies, and procedures.Knowledge and understanding of cultural differences, especially as they relate to race, sexual orientation, gender equality, socioeconomic status, and their intersections.Experience engaging and assessing clients risk of harm to self or other (suicide, homicide, violence) and effectively reducing or eliminating risks identified.Ability to work effectively and collaboratively in multi/intra-disciplinary settings with other first responders, and health and community agencies.Ability to observe and recognize reactivity by clients and to effectively respond and mitigate these issues when they emerge.Experience with medical terminology, navigating health systems, and entering documentation into medical record systems. All Applicants Must Also Possess: A valid state driver’s license and acceptable driving record. Must possess one or more of the following licenses at the time of hire: Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage & Family Therapist (LMFT) Qualified Mental Health Provider (QMHP) with at least two years post-graduate clinical experience Desired Qualifications: Although not required, you may have one or more of the following preferred qualifications: Experience facilitating groups and trainings. Experience providing individual and group clinical supervision. First response or frontline community-based crisis response experience. Trained in behavioral health crisis assessment and intervention. Bi-lingual fluency is desired. Click here for a list of qualifying languages. The Recruitment Process STEP 1: Apply online between April 1, 2024 to May 13, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 13, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 20, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. (Update if a Ranked list or other type of list is used) Step 4: Selection (Interview): June 2024 Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/13/2024 11:59 PM Pacific
The Position About this position Job Appointment: Full Time, Regular. Work Schedule: Employees in this position will work four (4) 10-hour days with three (3) days off a week. Shifts include days, afternoons, and nights. Ability to work any shift and on any day of the week is essential. During training, your shift may change depending on the availability of the trainers. After completing probation, you will be able to bid on an open shift based on your seniority. Work Locations: 330 SW Curry St., Portland OR 97239; 12350 SE Powell Blvd. Portland, OR 97236; or 206 NW 1st St. Portland, Oregon 97209. Benefits: An overview of benefits for this position, click below. https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides Union Representation: Professional Technical Employees, Local 17 (PROTEC-17). To view this labor agreement, please click here . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. About Portland Street Response (PSR): Portland Street Response, a program within Portland Fire & Rescue, assists people experiencing mental health and behavioral health crises. The goal of Portland Street Response is to update our first responder system by providing an additional compassionate first response option when 911 is called on someone experiencing low-acuity behavioral health issues. PSR is dispatched by The Bureau of Emergency Communications (BOEC) to respond to non-life-threatening crises currently responded to by Police and Fire, such as behavioral health issues and welfare checks. Program Values PSR strives to uplift the dignity and worth of all Portlanders, particularly those who have been historically marginalized and criminalized, by ensuring timely and professional person-centered first response. PSR is situated both in the City of Portland’s first responder system, and in the broader continuum of crisis care. To ensure the best possible outcomes for our clients, we work collaboratively with community partners, health systems, and traditional first responders. PSR operates from a framework of Trauma-Informed Care with the recognition that adverse life experiences (including health systems and carceral trauma) create barriers for clients to connect with the care and supportive services they need to thrive in the community. PSR aims to respond to the complex care needs of individuals experiencing low acuity crises in the community to enable Police and Fire resources to attend to life saving and crime-related calls for service. This program is expected to: Reduce the number of calls traditionally responded to by Police where criminal activity is not present. Reduce the number of individuals transported to the emergency department for low acuity medical related issues that could instead be addressed in a pre-hospital care setting. Reduce the number of behavioral health and substance use/intoxication calls traditionally responded to by Police and Fire. Position Summary Mental Health Crisis Responders I & II will co-respond to non-emergent 911 calls in partnership with an Emergency Medical Technician (EMT) and a Peer Support Specialist. The Mental Health Crisis Responders I & II respond to sub-acute behavioral health and substance use-related crises that present no criminal intent, fire, or medical emergency. The incumbent provides crisis intervention, de-escalation, risk assessment, and other brief behavioral health interventions to clients who are in emotional distress. The incumbent will consider the psychosocial aspects of the behavioral health crisis and engage in appropriate resource and/or service coordination to address precipitating factors and resolve the presenting crisis. The Mental Health Crisis Responder II is distinguished from the Mental Health Crisis Responder I in that the level II provides case consultation and clinical supervision and support to the Mental Health Crisis Responder I’s. Mental Health Crisis Responder II is also expected to participate in on cases that require a higher level of intervention. As the Mental Health Crisis Responder II, you will be responsible for the following: Conduct a Mental Status assessment and formulate clinical impressions based on knowledge of symptom criteria in the most current Diagnostic and Statistical Manual of Mental Disorders (DSM). Assume a lead role for assigned Mental Health Crisis Responder I positions by providing case consultation, individual and group clinical supervision, on-scene co-response, and clinical support for complex crisis calls. Provide input for performance reviews of Mental Health Crisis Responder I positions. Provide immediate mobile crisis response to service calls dispatched through the 911 system in the city of Portland per program policies and procedures. Effectively engage with diverse clients across social, cultural, and economic differences in a respectful and collaborative manner. Identify and assess risk factors for harm to self or others in the context of the client’s current psycho-social state via interview with client and with consideration given to collateral information. Consider and articulate potential outcomes of various interventions, discuss their risks and benefits, and formulate why a particular course of action was pursued in lieu of other options. Apply principles of client-centered and trauma-informed, opting for the least intrusive and most supportive intervention. Effectively implement behavioral interventions such as collaborative problem-solving, short-term goal setting, and risk reduction/safety planning in a client-centered manner. Engage in resource and service coordination to de-escalate and resolve the presenting crisis. Coordinate responses to crisis situations with community agencies and service providers. Consult with fellow crew members, supervisors, program managers, and bureau leadership as appropriate. Escalate difficult or complex issues and/or cases and assignments to Mental Health Crisis Responder II. Document and maintain electronic medical records (EMR) and ancillary records in a manner that assures compliance with all agency policies, program procedures, and local, state, and federal regulations. Support program continuous quality improvement (CQI) efforts by participating in chart review and maintaining accurate documentation of key goals, outcomes, and indicators to ensure high-quality client care. Participate in all scheduled staff meetings, supervision sessions, other departmental or bureau meetings, and relevant local and regional trainings. Complete employee training requirements in a timely manner as indicated in the requirements for the bureau and applicable licensing boards. Attend seminars, training, and other educational opportunities to develop professional skills and abilities. Physical Demands: May move equipment weighing up to 40 lbs. Bend, stoop, kneel, squat, and stand on uneven surfaces for extended periods. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position duties and responsibilities, day to day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Join Zoom Meeting Recordng https://us06web.zoom.us/rec/share/6AYvSftAqkXdRZ050bQertmZ39JZ2kP-RcQIT3rEN-cGRyo4qzBy6Xig4vDSgL_d.0XeWByXvybnp_-hj Have a question? Contact Information: Loan Tran Polanco, Senior Recruiter Bureau of Human Resources Loan.Tran@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge and understanding of related privacy rules and laws, mandatory reporting, and legal responsibilities including HIPPA, company policies, and procedures.Knowledge and understanding of cultural differences, especially as they relate to race, sexual orientation, gender equality, socioeconomic status, and their intersections.Experience engaging and assessing clients risk of harm to self or other (suicide, homicide, violence) and effectively reducing or eliminating risks identified.Ability to work effectively and collaboratively in multi/intra-disciplinary settings with other first responders, and health and community agencies.Ability to observe and recognize reactivity by clients and to effectively respond and mitigate these issues when they emerge.Experience with medical terminology, navigating health systems, and entering documentation into medical record systems. All Applicants Must Also Possess: A valid state driver’s license and acceptable driving record. Must possess one or more of the following licenses at the time of hire: Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage & Family Therapist (LMFT) Qualified Mental Health Provider (QMHP) with at least two years post-graduate clinical experience Desired Qualifications: Although not required, you may have one or more of the following preferred qualifications: Experience facilitating groups and trainings. Experience providing individual and group clinical supervision. First response or frontline community-based crisis response experience. Trained in behavioral health crisis assessment and intervention. Bi-lingual fluency is desired. Click here for a list of qualifying languages. The Recruitment Process STEP 1: Apply online between April 1, 2024 to May 13, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 13, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 20, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. (Update if a Ranked list or other type of list is used) Step 4: Selection (Interview): June 2024 Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/13/2024 11:59 PM Pacific
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction the Housing and Community Development IT Manager I, the Information Technology Specialist I (IT Specialist I) serves as a technical expert responsible for development and ongoing support of HCD applications. The incumbent serves as a highly skilled technical specialist for the most complex applications, Salesforce platform, and other cloud technologies such as Microsoft Azure, ServiceNow and PowerApps. The incumbent possesses expert skills in designing, coding, testing, and maintaining custom, interactive, secure, data-driven enterprise applications, encompassing all phases of the System Development Life Cycle. Works with departmental management to design and develop Salesforce applications that support and enhance HCD programs. The incumbent performs special IT projects as required. The primary duties of the IT Specialist I lie within Business Technology Management and the Software Engineering, and Systems Engineering domains of the IT Specialist I classification; however, work may be assigned in other domains as needed. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-417344 Position #(s): 401-111-1402-023 Working Title: Telework Option - Hybrid - SaaS (Software as a Service) Senior Engineer Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Your SOQ will be a determining factor of your qualifications for this position. The following will disqualify an applicant from consideration: Failure to include an SOQ, providing a resume in lieu of an SOQ, providing a standard or generic SOQ, and/or not adhering to the SOQ directions as specified. DIRECTIONS: When completing the SOQ, please include all relevant experience, education, and training for each question and explain your answers thoroughly. Please separate responses to the questions below by including the corresponding numbers and questions . Responses should be no longer than two pages, single spaced, using Arial 12-point font. Your SOQ must address the following: Please describe your role and responsibilities held in designing, building, maintaining and, or supporting large-scale enterprise application in a SaaS platform such as ServiceNow/Salesforce?What new tools or technologies have you learnt and gained expertise in the last 2 years. What continuous improvement efforts have you been involved in? HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 417344 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 417344 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Three years of solutions development experience, and three years of experience designing and delivering solutions in technologies like Salesforce, ServiceNow Experience communicating customer needs and product feedback to product owners and engineering teams. Balance devising creative solutions and doing what’s right for the customer. Experience developing cloud native business solutions, cloud-first design, preferably cloud solutions, integration technologies, tools, and programming languages (Salesforce, ServiceNow, Power platform, Azure Services, Java, JavaScript, CSS, Node.js, React.js, JSON, XML, Python, DevOps, SQL, and Web UI frameworks), Web Services (SOAP, REST) and DBMS (Oracle, SQL Server, NoSQL, etc.) Have a strong understanding of how modern web services are built, and the cloud infrastructure that powers them (Azure, AWS, Google etc.). Proven hands-on experience building and deploying solutions to customers. Strong prioritization and project management skills, understanding of business impact for various solutions. Ability to establish and maintain effective working relationships and communications with client staff and project consultants, private contractors, employees, and the public. Ability to communicate effectively both written and verbally to exchange and/or provide information to management, staff, customers, and others. Apply human-centric thinking approach to understand the problem, and to establish the important criteria and constraints to further develop the design solution for business problem. Experience leading discovery to identify technical requirements, then architect and demonstrate product solutions that showcase business value. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 417344 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/10/2024
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction the Housing and Community Development IT Manager I, the Information Technology Specialist I (IT Specialist I) serves as a technical expert responsible for development and ongoing support of HCD applications. The incumbent serves as a highly skilled technical specialist for the most complex applications, Salesforce platform, and other cloud technologies such as Microsoft Azure, ServiceNow and PowerApps. The incumbent possesses expert skills in designing, coding, testing, and maintaining custom, interactive, secure, data-driven enterprise applications, encompassing all phases of the System Development Life Cycle. Works with departmental management to design and develop Salesforce applications that support and enhance HCD programs. The incumbent performs special IT projects as required. The primary duties of the IT Specialist I lie within Business Technology Management and the Software Engineering, and Systems Engineering domains of the IT Specialist I classification; however, work may be assigned in other domains as needed. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-417344 Position #(s): 401-111-1402-023 Working Title: Telework Option - Hybrid - SaaS (Software as a Service) Senior Engineer Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Your SOQ will be a determining factor of your qualifications for this position. The following will disqualify an applicant from consideration: Failure to include an SOQ, providing a resume in lieu of an SOQ, providing a standard or generic SOQ, and/or not adhering to the SOQ directions as specified. DIRECTIONS: When completing the SOQ, please include all relevant experience, education, and training for each question and explain your answers thoroughly. Please separate responses to the questions below by including the corresponding numbers and questions . Responses should be no longer than two pages, single spaced, using Arial 12-point font. Your SOQ must address the following: Please describe your role and responsibilities held in designing, building, maintaining and, or supporting large-scale enterprise application in a SaaS platform such as ServiceNow/Salesforce?What new tools or technologies have you learnt and gained expertise in the last 2 years. What continuous improvement efforts have you been involved in? HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 417344 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 417344 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Three years of solutions development experience, and three years of experience designing and delivering solutions in technologies like Salesforce, ServiceNow Experience communicating customer needs and product feedback to product owners and engineering teams. Balance devising creative solutions and doing what’s right for the customer. Experience developing cloud native business solutions, cloud-first design, preferably cloud solutions, integration technologies, tools, and programming languages (Salesforce, ServiceNow, Power platform, Azure Services, Java, JavaScript, CSS, Node.js, React.js, JSON, XML, Python, DevOps, SQL, and Web UI frameworks), Web Services (SOAP, REST) and DBMS (Oracle, SQL Server, NoSQL, etc.) Have a strong understanding of how modern web services are built, and the cloud infrastructure that powers them (Azure, AWS, Google etc.). Proven hands-on experience building and deploying solutions to customers. Strong prioritization and project management skills, understanding of business impact for various solutions. Ability to establish and maintain effective working relationships and communications with client staff and project consultants, private contractors, employees, and the public. Ability to communicate effectively both written and verbally to exchange and/or provide information to management, staff, customers, and others. Apply human-centric thinking approach to understand the problem, and to establish the important criteria and constraints to further develop the design solution for business problem. Experience leading discovery to identify technical requirements, then architect and demonstrate product solutions that showcase business value. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 417344 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/10/2024