CITY OF CHANDLER, ARIZONA
Chandler, AZ, United States
Job Announcement The City of Chandler Police Department, Information Technology Division is currently seeking qualified individuals interested in joining our team as a Business Systems Support Specialist. The Chandler Police Information Technology provides IT services to the department 24 hours a day, 365 days per year, including weekend and holidays. This is a full-time, non-exempt position with benefits, working a Monday to Friday, 8:00 am - 5:00 pm schedule. Why work for Chandler? Diverse and inclusive environment Up to 8 hours paid time off annually to volunteer in the community 3 medical plans to choose from along with dental and vision coverage Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual 12 paid holidays per year, plus Winter Break at the end of the year Become part of the Arizona State Retirement System with a 100% city contribution match City contributions of 1% gross wages per pay period to deferred compensation Robust Employee Wellness program with $350 incentive Professional development opportunities Tuition reimbursement up to $5,250 annually Free Tumbleweed Recreation Center membership Who we are The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is to provide a safe community where people can live, work, and thrive. We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community. Who we are looking for: Our ideal candidate will have a passion for customer service, teamwork, and collaboration. The candidate must possess strong troubleshooting and problem-solving skills and the ability to make sound decisions and follow established procedures. It is equally important that the candidate possess excellent communication and training skills. Essential Duties Serve as a functional administrator for police department applications, providing technical support, training, and access. Manage application, server, and database maintenance activities to ensure the stability of department applications. Troubleshoot application issues and escalate issues to vendors or enterprise IT as needed. Onboard new hires using current technology. Manage mobile device management (MDM) logins and settings, including issuing Apple cell phones to designated hires. Maintain and manage licenses and user access. Administer Apple Business Manager for app certificates, phone assignments, and iPhone inventory. Manage Address book contacts. Review online police reports, manage user accounts, and run reports for statistics in CaseService and other systems. Serve as a primary contact for Cox Business, FirstNet AT&T, Ivanti Mobile Manager, Neighbors LE Portal, Tmobile, Verizon Business, and other systems. Perform system administration tasks for systems such as Versaterm, MyAxon, AZ Point, Flock, Spiceworks Help Desk, PDInfo, SpiderTech, and other systems. Manage email groups. Assist with system migrations, hardware/software installations, and inventory management. Conducts special projects, as assigned. Ensure compliance with CJIS security policy and Police General Orders. To view the complete job description, please click here . Minimum Qualifications A High School Diploma or GED with some college level coursework or technical training in a computer technology area; and Must have at least 3-years of experience with systems and software support, and/or service desk experience with a variety of operating systems, software, hardware, applications, peripherals and problem resolution; and Must have a valid Driver's License with acceptable driving record; Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Desired Qualifications Experience in technical support, system administration, and user management. Knowledge of computer operating systems, software applications, mobile devices, and peripherals. Familiarity with service request ticket tracking systems and incident reporting methods. Understanding of security policies and regulations related to law enforcement systems. Supervision Work is performed under the supervision of a division supervisor or manager. This position does not supervise others. Application Process: Preliminary Background Questionnaire Submittal & Review Oral Board Interview Background Interview Polygraph Examination Psychological Examination Police Chief Interview The City of Chandler fingerprints all applicants selected for hire to evaluate the fitness of prospective employees. The examination process may vary if determined necessary. The City of Chandler will conduct a pre-employment drug and alcohol test. An offer of employment is contingent upon acceptable results. The position available is a regular full-time position and is subject to a 6-month probationary period. A register of qualified candidates will be active for six (6) months should another position become available. Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation. Closing Date/Time: 5/30/2024 11:59 PM Arizona
May 21, 2024
Full Time
Job Announcement The City of Chandler Police Department, Information Technology Division is currently seeking qualified individuals interested in joining our team as a Business Systems Support Specialist. The Chandler Police Information Technology provides IT services to the department 24 hours a day, 365 days per year, including weekend and holidays. This is a full-time, non-exempt position with benefits, working a Monday to Friday, 8:00 am - 5:00 pm schedule. Why work for Chandler? Diverse and inclusive environment Up to 8 hours paid time off annually to volunteer in the community 3 medical plans to choose from along with dental and vision coverage Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual 12 paid holidays per year, plus Winter Break at the end of the year Become part of the Arizona State Retirement System with a 100% city contribution match City contributions of 1% gross wages per pay period to deferred compensation Robust Employee Wellness program with $350 incentive Professional development opportunities Tuition reimbursement up to $5,250 annually Free Tumbleweed Recreation Center membership Who we are The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is to provide a safe community where people can live, work, and thrive. We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community. Who we are looking for: Our ideal candidate will have a passion for customer service, teamwork, and collaboration. The candidate must possess strong troubleshooting and problem-solving skills and the ability to make sound decisions and follow established procedures. It is equally important that the candidate possess excellent communication and training skills. Essential Duties Serve as a functional administrator for police department applications, providing technical support, training, and access. Manage application, server, and database maintenance activities to ensure the stability of department applications. Troubleshoot application issues and escalate issues to vendors or enterprise IT as needed. Onboard new hires using current technology. Manage mobile device management (MDM) logins and settings, including issuing Apple cell phones to designated hires. Maintain and manage licenses and user access. Administer Apple Business Manager for app certificates, phone assignments, and iPhone inventory. Manage Address book contacts. Review online police reports, manage user accounts, and run reports for statistics in CaseService and other systems. Serve as a primary contact for Cox Business, FirstNet AT&T, Ivanti Mobile Manager, Neighbors LE Portal, Tmobile, Verizon Business, and other systems. Perform system administration tasks for systems such as Versaterm, MyAxon, AZ Point, Flock, Spiceworks Help Desk, PDInfo, SpiderTech, and other systems. Manage email groups. Assist with system migrations, hardware/software installations, and inventory management. Conducts special projects, as assigned. Ensure compliance with CJIS security policy and Police General Orders. To view the complete job description, please click here . Minimum Qualifications A High School Diploma or GED with some college level coursework or technical training in a computer technology area; and Must have at least 3-years of experience with systems and software support, and/or service desk experience with a variety of operating systems, software, hardware, applications, peripherals and problem resolution; and Must have a valid Driver's License with acceptable driving record; Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Desired Qualifications Experience in technical support, system administration, and user management. Knowledge of computer operating systems, software applications, mobile devices, and peripherals. Familiarity with service request ticket tracking systems and incident reporting methods. Understanding of security policies and regulations related to law enforcement systems. Supervision Work is performed under the supervision of a division supervisor or manager. This position does not supervise others. Application Process: Preliminary Background Questionnaire Submittal & Review Oral Board Interview Background Interview Polygraph Examination Psychological Examination Police Chief Interview The City of Chandler fingerprints all applicants selected for hire to evaluate the fitness of prospective employees. The examination process may vary if determined necessary. The City of Chandler will conduct a pre-employment drug and alcohol test. An offer of employment is contingent upon acceptable results. The position available is a regular full-time position and is subject to a 6-month probationary period. A register of qualified candidates will be active for six (6) months should another position become available. Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation. Closing Date/Time: 5/30/2024 11:59 PM Arizona
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band AFI Annual Salary: $144,454.42 - $187,790.48 Note: The negotiable salary offer will be between $127,505.430 /annually- $166,122.45/annually (commensurate with experience and education) Reports To Director of Technology Current Assignment This position is responsible for the planning and organizing activities, personnel management, systems oversight, budget management, and day-to-day activities of BART's Web Services Team (including Mobility as a Service program) within the District’s Office of the Chief Information Officer. The position is also responsible for leading the strategic outlook to help shape our technical online presence on our websites and mobile app experience. This position will lead designers, developers, support team and technical leads to move key initiatives forward. The ideal candidate will have a track record of progressive growth in web services operations, demonstrating professional experience in leading technical teams and cross-functional stakeholder groups on product development cycles. This role offers a unique opportunity to advise on a broad range of topics, act as a product manager for BART’s public-facing digital services and BART’s Mobile Applications and manage their development and integration into products or solutions. The successful applicant will demonstrate the following knowledge, skills, and abilities beyond this position’s minimum criteria and qualifications: Experience leading a web services team Proficiency in organizing, managing, and delivering multiple programs, projects, and tasks is not just a requirement for this role but a crucial aspect that directly contributes to our success. Excellent written and verbal communication skills to effectively communicate with a wide range of audiences, from executives to business staff. Ability to assemble, engage, and lead cross-functional teams and balance stakeholder expectations with project realities and industry. Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations. Both a strategic and a growth mindset. Project management experience, including the skills to initiate, plan, execute, monitor, control, and close projects on time and on budget. Experience working under the standards and review of a Project Management Office is a plus. Project requirements and/or product management experience including the ability to understand and advocate for user needs, manage feature backlogs, monitor the market and conduct competitive analyses, develop vision and strategy, and achieve stakeholder alignment. A comprehensive understanding of digital marketing and communications including content management (such as Drupal), Experience providing open data web services (such as api.bart.gov) for a large community of third-party developers, such as Apple Maps, and conducting developer relations activities including enablement, advocacy, and community management. Understanding of public agency procurement processes, including experience creating contracting plans, achieving stakeholder and vendor alignment, writing Request for Offers/Proposals, conducting bidder communications, evaluating and validating bids, negotiating final offers, writing purchase justifications for executive/board approval, and achieving the conformance of contract terms including legal and insurance requirements. Working knowledge of associated applications, including web application firewall and intrusion prevention, monitoring and analytics (Google Analytics, Firebase, New Relic, Pingdom), code management and version control (GitHub), continuous integration (CircleCI), and project management tools for agile teams (Jira). Preferred Depth of knowledge in the development, integration, and operational management of a Mobility as a Service (MaaS) platform, including mobile apps, reservation and booking, payment processing, travel incentives and rewards, unified authentication and authorization, transit data (e.g., GTFS, GTFS-RT, GBFS and GTFS-Pathways), multimodal trip planner and secure APIs (SOAP and REST). Certified Scrum Master or Project Management Professional (PMP), completion of a certificate program, or certification in process, desired. Selection Process Initial screening of applications will begin in June 2024. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Supervises Systems Programmers, Database Administrators, SAN Administrators, Application Administrators, Computer Operators, and Job Schedulers. Maintains Data Center (2) environments: air conditioning and UPS; coordinates the selection and installation of new computer equipment and associated power and HVAC equipment. Maintains vendor contracted support, such as: off-site storage, tape back-ups, Disaster Recovery support and testing, and banks and credit unions. Maintains versioning of existing mainframe and client/server software applications; conducts periodic review, analysis and upgrades to database software products; evaluates software and recommends selections. Establishes and administers procedures and controls for equipment operation, response time, scheduling, shift turnover, job documentation, file use and retention, disaster recovery, off-site storage, etc. Evaluates vendor products and services, develops product specifications and bid requests, negotiates prices, and selects vendor contracts. Coordinates and oversees maintenance of the business computers and peripherals. Tracks and reports on various aspects of operations performance. Supervises and participates in the development and implementation of short and long term goals; directs objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meet with staff to identify and resolve problems. Identifies needs of hardware for database and application; designs layout of hardware; implements the hardware with team; ensures smooth migration of all serves and databases to new hardware; reviews and approves changes to production business systems applications; evaluates system software and hardware; evaluates installed equipment; monitors status of changes to operating systems and application system programs. Serves as resource to technical staff; provides assistance on technical problems; backs up system security staff. Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for Information Technology with other sections, divisions, departments and outside agencies; helps negotiate and resolve sensitive and controversial issues. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Minimum Qualifications Education : A Bachelor’s degree in computer science, business administration or a closely related field from an accredited college or university. Experience : Five (5) years of (full-time equivalent) verifiable information systems experience, which must have included at least one (1) year of supervisory and administrative experience. Other Requirements : Must be available for resolution of computer operation problems outside of normal shift hours. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services, and activities of a comprehensive information systems program. Methods and techniques of information systems project management. Standards and procedures for scheduling and controlling equipment utilization, file use and retention, and protecting data integrity. Current information technology products and services for business systems applications. Business System Application architectures and technical environments. Administrative principles and methods, including goal setting, program development and implementation and employee supervision. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State and local laws, codes and regulations. Skill in : Overseeing and participating in the supervision of a comprehensive information systems program. Planning, organizing, scheduling, and coordinating efficient utilization of equipment and staff. Tracking, analyzing, and resolving complex computer operations problems. Establishing and maintaining effective working relationships with user departments and other departmental personnel and managers. Planning and overseeing maintenance and repair of computers and related equipment. Specifying and managing vendor service and supply contracts. Evaluating and selecting systems hardware and software systems. Selecting, supervising, training and evaluating staff. Participating in the development and administration of section goals, objectives and procedures. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Preparing and administering large program budgets. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established guidelines. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band AFI Annual Salary: $144,454.42 - $187,790.48 Note: The negotiable salary offer will be between $127,505.430 /annually- $166,122.45/annually (commensurate with experience and education) Reports To Director of Technology Current Assignment This position is responsible for the planning and organizing activities, personnel management, systems oversight, budget management, and day-to-day activities of BART's Web Services Team (including Mobility as a Service program) within the District’s Office of the Chief Information Officer. The position is also responsible for leading the strategic outlook to help shape our technical online presence on our websites and mobile app experience. This position will lead designers, developers, support team and technical leads to move key initiatives forward. The ideal candidate will have a track record of progressive growth in web services operations, demonstrating professional experience in leading technical teams and cross-functional stakeholder groups on product development cycles. This role offers a unique opportunity to advise on a broad range of topics, act as a product manager for BART’s public-facing digital services and BART’s Mobile Applications and manage their development and integration into products or solutions. The successful applicant will demonstrate the following knowledge, skills, and abilities beyond this position’s minimum criteria and qualifications: Experience leading a web services team Proficiency in organizing, managing, and delivering multiple programs, projects, and tasks is not just a requirement for this role but a crucial aspect that directly contributes to our success. Excellent written and verbal communication skills to effectively communicate with a wide range of audiences, from executives to business staff. Ability to assemble, engage, and lead cross-functional teams and balance stakeholder expectations with project realities and industry. Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations. Both a strategic and a growth mindset. Project management experience, including the skills to initiate, plan, execute, monitor, control, and close projects on time and on budget. Experience working under the standards and review of a Project Management Office is a plus. Project requirements and/or product management experience including the ability to understand and advocate for user needs, manage feature backlogs, monitor the market and conduct competitive analyses, develop vision and strategy, and achieve stakeholder alignment. A comprehensive understanding of digital marketing and communications including content management (such as Drupal), Experience providing open data web services (such as api.bart.gov) for a large community of third-party developers, such as Apple Maps, and conducting developer relations activities including enablement, advocacy, and community management. Understanding of public agency procurement processes, including experience creating contracting plans, achieving stakeholder and vendor alignment, writing Request for Offers/Proposals, conducting bidder communications, evaluating and validating bids, negotiating final offers, writing purchase justifications for executive/board approval, and achieving the conformance of contract terms including legal and insurance requirements. Working knowledge of associated applications, including web application firewall and intrusion prevention, monitoring and analytics (Google Analytics, Firebase, New Relic, Pingdom), code management and version control (GitHub), continuous integration (CircleCI), and project management tools for agile teams (Jira). Preferred Depth of knowledge in the development, integration, and operational management of a Mobility as a Service (MaaS) platform, including mobile apps, reservation and booking, payment processing, travel incentives and rewards, unified authentication and authorization, transit data (e.g., GTFS, GTFS-RT, GBFS and GTFS-Pathways), multimodal trip planner and secure APIs (SOAP and REST). Certified Scrum Master or Project Management Professional (PMP), completion of a certificate program, or certification in process, desired. Selection Process Initial screening of applications will begin in June 2024. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Supervises Systems Programmers, Database Administrators, SAN Administrators, Application Administrators, Computer Operators, and Job Schedulers. Maintains Data Center (2) environments: air conditioning and UPS; coordinates the selection and installation of new computer equipment and associated power and HVAC equipment. Maintains vendor contracted support, such as: off-site storage, tape back-ups, Disaster Recovery support and testing, and banks and credit unions. Maintains versioning of existing mainframe and client/server software applications; conducts periodic review, analysis and upgrades to database software products; evaluates software and recommends selections. Establishes and administers procedures and controls for equipment operation, response time, scheduling, shift turnover, job documentation, file use and retention, disaster recovery, off-site storage, etc. Evaluates vendor products and services, develops product specifications and bid requests, negotiates prices, and selects vendor contracts. Coordinates and oversees maintenance of the business computers and peripherals. Tracks and reports on various aspects of operations performance. Supervises and participates in the development and implementation of short and long term goals; directs objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meet with staff to identify and resolve problems. Identifies needs of hardware for database and application; designs layout of hardware; implements the hardware with team; ensures smooth migration of all serves and databases to new hardware; reviews and approves changes to production business systems applications; evaluates system software and hardware; evaluates installed equipment; monitors status of changes to operating systems and application system programs. Serves as resource to technical staff; provides assistance on technical problems; backs up system security staff. Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for Information Technology with other sections, divisions, departments and outside agencies; helps negotiate and resolve sensitive and controversial issues. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Minimum Qualifications Education : A Bachelor’s degree in computer science, business administration or a closely related field from an accredited college or university. Experience : Five (5) years of (full-time equivalent) verifiable information systems experience, which must have included at least one (1) year of supervisory and administrative experience. Other Requirements : Must be available for resolution of computer operation problems outside of normal shift hours. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services, and activities of a comprehensive information systems program. Methods and techniques of information systems project management. Standards and procedures for scheduling and controlling equipment utilization, file use and retention, and protecting data integrity. Current information technology products and services for business systems applications. Business System Application architectures and technical environments. Administrative principles and methods, including goal setting, program development and implementation and employee supervision. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State and local laws, codes and regulations. Skill in : Overseeing and participating in the supervision of a comprehensive information systems program. Planning, organizing, scheduling, and coordinating efficient utilization of equipment and staff. Tracking, analyzing, and resolving complex computer operations problems. Establishing and maintaining effective working relationships with user departments and other departmental personnel and managers. Planning and overseeing maintenance and repair of computers and related equipment. Specifying and managing vendor service and supply contracts. Evaluating and selecting systems hardware and software systems. Selecting, supervising, training and evaluating staff. Participating in the development and administration of section goals, objectives and procedures. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Preparing and administering large program budgets. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established guidelines. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 6/30/2024 11:59 PM Pacific
CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description Manage the resources and provide oversight of the professional staff to ensure effective and efficient delivery of division technical, business development, key performance indicators and support services, which may include: asset management; business process improvement; business case evaluations, communications; financial management analysis and reporting; revenue recovery; inventory planning, and records management. Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Recruit, hire, train, develop, evaluate, and retain high performing employees and ensure there is strong leadership for core areas, which may include: information and technology, permits and connections, materials management and planning, financial analysis and planning, transportation mobility and/or business support. Manage, balance, and optimize team performance by encouraging and empowering staff and providing clear objectives, coaching, training, feedback and development opportunities. As a member of the divisional management team, participate in formulating division-wide strategic and tactical plans, division policy, and organizational structure. Assist in the development and implementation of personnel and administrative policies in the areas of workforce training, engagement, and retention. Collaborate cross-functionally and lead through influence to drive business decisions and advance long-term strategic efforts to achieve stated goals and advance projects through the Division, and Public Works Department. Lead discussions around improvements for key areas, ranging from large-scale structured improvement to small ad hoc problem solving initiatives with stakeholders from all levels within the organization. Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes. Express, model, and reinforce a culture of financial accountability and measurement. Identify issues that may affect the division in the future by monitoring national, state and local trends and participating in state and national professional organizations. Work in partnership with division staff and other stakeholders to identify areas where policies and procedures are contributing to inequities and to develop innovative solutions using data-driven processes. Oversee the management of the division's technology initiatives and support services to ensure that automated systems provide the best process applications possible and support the needs of the division. Oversee the provision of enterprise infrastructure services and advanced analytic tools to assist division leaders in employing data to enhance their business decisions. Ensure the deployment of a systematic approach to inventory management to ensure on time delivery, reduce unneeded inventory, create and maintain the efficiency of inventory operations, and reduce costs associated with inventory activities. Oversee the administration of information technology support and business decision support tasks including business assessment, contract administration, and grant management. Oversee the financial operations and initiate/participate in actions to develop core financial processes such as annual budgeting and financial performance evaluation to assist in administering the long-term financial plans and multi-million dollar operating and capital budgets. Ensure records, data, and information assets are managed effectively to maintain compliance with all legal requirements, industry best practices, and with regard to risk, probability, continuity, and economy throughout identified lifecycles using appropriate media and technology. Work with the Division Director and Fleet Service Division (FSD) leadership to provide oversight and direction needed to plan and implement proactive internal and external communication strategies and manage conceptualization, production, and editing of materials to inform and engage the public, elected officials, and City staff. Represent the Department were assigned for business interests on enterprise-wide technology initiatives and enterprise-wide teams addressing technology and facility related business processes and improvements. Ensure divisional compliance with City ordinances and technical standards related to permitting. Oversee the development of business processes that incorporate best management practices to assist in decision-making. Prepare/oversee the preparation of a variety of business cases, contracts, reports, analyses, models and presentations. Required Qualifications Minimum Qualifications: Bachelor's in Public Administration, Economics, Business Administration, Accounting, Engineering, Finance, Technology or equivalent Minimum Experience: Six years of related experience performing progressively responsible professional managerial duties Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Desirable Qualifications -- Language Bilingual skills in Spanish, Somali, Amharic, Oromo, Hmong, Vietnamese and/or Lao. Desirable Qualifications -- Cultural competency Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds. A resume is required. You must attach an updated resume to your application. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%) . It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is not represented by a collective bargaining agreement. For more information on the terms and conditions of employment please see the Civil Service Rules . Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Master's Degree preferred. Considerable knowledge of departmental and City regulations, policies and procedures. Considerable knowledge of modern supervisory techniques and ability to delegate tasks and assignments. Strong knowledge of budgeting, project management, project management tools and managerial accounting. Strong verbal and written communication skills including the ability to make presentations. Strong research and analytical skills. Strong negotiation skills. Good project management skills including budgeting and the ability to evaluate financing and grant alternatives. Leadership skills and the ability to management multiple projects and activities. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 6/6/2024 11:59 PM Central
May 23, 2024
Full Time
Position Description Manage the resources and provide oversight of the professional staff to ensure effective and efficient delivery of division technical, business development, key performance indicators and support services, which may include: asset management; business process improvement; business case evaluations, communications; financial management analysis and reporting; revenue recovery; inventory planning, and records management. Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Recruit, hire, train, develop, evaluate, and retain high performing employees and ensure there is strong leadership for core areas, which may include: information and technology, permits and connections, materials management and planning, financial analysis and planning, transportation mobility and/or business support. Manage, balance, and optimize team performance by encouraging and empowering staff and providing clear objectives, coaching, training, feedback and development opportunities. As a member of the divisional management team, participate in formulating division-wide strategic and tactical plans, division policy, and organizational structure. Assist in the development and implementation of personnel and administrative policies in the areas of workforce training, engagement, and retention. Collaborate cross-functionally and lead through influence to drive business decisions and advance long-term strategic efforts to achieve stated goals and advance projects through the Division, and Public Works Department. Lead discussions around improvements for key areas, ranging from large-scale structured improvement to small ad hoc problem solving initiatives with stakeholders from all levels within the organization. Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes. Express, model, and reinforce a culture of financial accountability and measurement. Identify issues that may affect the division in the future by monitoring national, state and local trends and participating in state and national professional organizations. Work in partnership with division staff and other stakeholders to identify areas where policies and procedures are contributing to inequities and to develop innovative solutions using data-driven processes. Oversee the management of the division's technology initiatives and support services to ensure that automated systems provide the best process applications possible and support the needs of the division. Oversee the provision of enterprise infrastructure services and advanced analytic tools to assist division leaders in employing data to enhance their business decisions. Ensure the deployment of a systematic approach to inventory management to ensure on time delivery, reduce unneeded inventory, create and maintain the efficiency of inventory operations, and reduce costs associated with inventory activities. Oversee the administration of information technology support and business decision support tasks including business assessment, contract administration, and grant management. Oversee the financial operations and initiate/participate in actions to develop core financial processes such as annual budgeting and financial performance evaluation to assist in administering the long-term financial plans and multi-million dollar operating and capital budgets. Ensure records, data, and information assets are managed effectively to maintain compliance with all legal requirements, industry best practices, and with regard to risk, probability, continuity, and economy throughout identified lifecycles using appropriate media and technology. Work with the Division Director and Fleet Service Division (FSD) leadership to provide oversight and direction needed to plan and implement proactive internal and external communication strategies and manage conceptualization, production, and editing of materials to inform and engage the public, elected officials, and City staff. Represent the Department were assigned for business interests on enterprise-wide technology initiatives and enterprise-wide teams addressing technology and facility related business processes and improvements. Ensure divisional compliance with City ordinances and technical standards related to permitting. Oversee the development of business processes that incorporate best management practices to assist in decision-making. Prepare/oversee the preparation of a variety of business cases, contracts, reports, analyses, models and presentations. Required Qualifications Minimum Qualifications: Bachelor's in Public Administration, Economics, Business Administration, Accounting, Engineering, Finance, Technology or equivalent Minimum Experience: Six years of related experience performing progressively responsible professional managerial duties Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Desirable Qualifications -- Language Bilingual skills in Spanish, Somali, Amharic, Oromo, Hmong, Vietnamese and/or Lao. Desirable Qualifications -- Cultural competency Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds. A resume is required. You must attach an updated resume to your application. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%) . It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is not represented by a collective bargaining agreement. For more information on the terms and conditions of employment please see the Civil Service Rules . Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Master's Degree preferred. Considerable knowledge of departmental and City regulations, policies and procedures. Considerable knowledge of modern supervisory techniques and ability to delegate tasks and assignments. Strong knowledge of budgeting, project management, project management tools and managerial accounting. Strong verbal and written communication skills including the ability to make presentations. Strong research and analytical skills. Strong negotiation skills. Good project management skills including budgeting and the ability to evaluate financing and grant alternatives. Leadership skills and the ability to management multiple projects and activities. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 6/6/2024 11:59 PM Central
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job Experience may substitute for education for up to (4) years Licenses or Certifications: None. Notes to Applicants The ideal candidate for this position will develop, manage, and maintain multiple contracts with focus on electric grid technologies. Working with area-specific program managers, this position will support the contract life cycle from scope of work development and negotiations to contract execution and management. The ideal candidate will also maintain and monitor CIP and O&M budgets and track financial metrics through weekly and monthly reporting. 1. Define business, financial, and operations requirements for technology roadmaps 2. Develops and maintains contract database(s), spreadsheets, and/or other contract management software tools 3. Manages technology contractor and subcontractor performance for compliance to contract terms and conditions by monitoring contractor performance which includes but not limited to inspecting product to ensure compliance with specifications, preparing and discussing contractor performance evaluations with the contractor and/or departmental liaison to explain performance evaluations and obtain feedback, and reporting and resolving complex contractual issues. 4. Prepares and/or develops reports by collecting, analyzing, and summarizing information regarding technology contractor performance, supply chain effectiveness, contract expenditures, purchase history, etc., for reporting to management, team members and customers 5. Facilitates monthly technology contracts, budget, and any financial related meetings on behalf of the Program Manager 6. Develops and implements a strategic direction for technology supplier performance, working with top leadership and senior managers across departments 7. Responsible for developing and managing strategic technology contracts in accordance with AE’s vision, policies, governance arrangements and values 8. Process purchase requisitions, create purchase orders, and submit vendor invoices for payment 9. Deliver efficiencies and service improvements Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $31.81 - $39.76 Hours Monday through Friday. 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. May require work outside normal business hours as-needed. Job Close Date 06/05/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Dr, Austin TX Preferred Qualifications Preferred Experience: Electric utility industry experience Contract certification such as CPCM , CFCM , CCCM , or CCMA or the ability to obtain within six (6) months of hire. Experience in enterprise application software acquisitions Experience monitoring contracts and vendor relations Experience with electric grid technology contracts Experience with local, State, and Federal Grant opportunities Ability to travel to more than one work location, Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors Assist with converting requirements into developing a statement of work for use in requests for proposals Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support. Responsibilities - Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures Knowledge of legacy, and web-based systems interfaces Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts Knowledge of cost-benefit analysis and total cost of ownership modeling Skill in performing requirements development, process modeling, reporting and project management tools Skill in developing process models and data flow diagrams using industry-standard modeling techniques Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education for up to four (4) years. Do you meet these minimum qualifications? Yes No * Describe your experience managing technology contracts in the electric utility industry, including number of years of experience. (Open Ended Question) * Do you have an active contract management certification or the ability to obtain one within six (6) months of hire? Yes No * Do you have an active contract management certification? If yes, please list the credential. (Open Ended Question) * In 500 words or less, provide a brief description of your experience with local, State, and Federal grant opportunities. (Open Ended Question) * Describe your experience monitoring contracts and vendor relations, including the number of years of experience. (Open Ended Question) * Describe your experience acquiring enterprise applications, including the number of years of experience. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
May 16, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job Experience may substitute for education for up to (4) years Licenses or Certifications: None. Notes to Applicants The ideal candidate for this position will develop, manage, and maintain multiple contracts with focus on electric grid technologies. Working with area-specific program managers, this position will support the contract life cycle from scope of work development and negotiations to contract execution and management. The ideal candidate will also maintain and monitor CIP and O&M budgets and track financial metrics through weekly and monthly reporting. 1. Define business, financial, and operations requirements for technology roadmaps 2. Develops and maintains contract database(s), spreadsheets, and/or other contract management software tools 3. Manages technology contractor and subcontractor performance for compliance to contract terms and conditions by monitoring contractor performance which includes but not limited to inspecting product to ensure compliance with specifications, preparing and discussing contractor performance evaluations with the contractor and/or departmental liaison to explain performance evaluations and obtain feedback, and reporting and resolving complex contractual issues. 4. Prepares and/or develops reports by collecting, analyzing, and summarizing information regarding technology contractor performance, supply chain effectiveness, contract expenditures, purchase history, etc., for reporting to management, team members and customers 5. Facilitates monthly technology contracts, budget, and any financial related meetings on behalf of the Program Manager 6. Develops and implements a strategic direction for technology supplier performance, working with top leadership and senior managers across departments 7. Responsible for developing and managing strategic technology contracts in accordance with AE’s vision, policies, governance arrangements and values 8. Process purchase requisitions, create purchase orders, and submit vendor invoices for payment 9. Deliver efficiencies and service improvements Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $31.81 - $39.76 Hours Monday through Friday. 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. May require work outside normal business hours as-needed. Job Close Date 06/05/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Dr, Austin TX Preferred Qualifications Preferred Experience: Electric utility industry experience Contract certification such as CPCM , CFCM , CCCM , or CCMA or the ability to obtain within six (6) months of hire. Experience in enterprise application software acquisitions Experience monitoring contracts and vendor relations Experience with electric grid technology contracts Experience with local, State, and Federal Grant opportunities Ability to travel to more than one work location, Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors Assist with converting requirements into developing a statement of work for use in requests for proposals Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support. Responsibilities - Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures Knowledge of legacy, and web-based systems interfaces Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts Knowledge of cost-benefit analysis and total cost of ownership modeling Skill in performing requirements development, process modeling, reporting and project management tools Skill in developing process models and data flow diagrams using industry-standard modeling techniques Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education for up to four (4) years. Do you meet these minimum qualifications? Yes No * Describe your experience managing technology contracts in the electric utility industry, including number of years of experience. (Open Ended Question) * Do you have an active contract management certification or the ability to obtain one within six (6) months of hire? Yes No * Do you have an active contract management certification? If yes, please list the credential. (Open Ended Question) * In 500 words or less, provide a brief description of your experience with local, State, and Federal grant opportunities. (Open Ended Question) * Describe your experience monitoring contracts and vendor relations, including the number of years of experience. (Open Ended Question) * Describe your experience acquiring enterprise applications, including the number of years of experience. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sonoma County, CA
Santa Rosa, California, United States
Position Information Take Your IT Career to the Next Level! The Human Services Department (HSD) seeks a Dynamic Professional to Become Their Next Hybrid Cloud Network Manager! Starting salary up to $ 77.03/ hour* ($ 160,770 /year) plus a competitive total compensation package! The Hybrid Cloud Network Manager (HCNM) focuses on strategic and operational duties related to the HSD on premise computer network and cloud network infrastructure. Typical duties include overseeing staff work assignments, progressing workload migration to MS Azure and other cloud hosted solutions, defining and evolving networking modalities, implementing network systems, enhancing enterprise security posture, monitoring network health and security status, reacting and remediating cyber security threats, ensuring alignment and cohesion with IT Operations, and working with other business units as needed. The HCNM will be responsible for designing and defining the HSD network infrastructure strategy with a focus on enhanced resiliency and security. They will execute the selection and implementation of enhanced network systems and assign work to their staff accordingly. Additionally, HCNM's will consult with other IT Managers and department staff regarding impact analysis, solutions selection, and needs assessment. The HCNM should have at least four years of progressive expert level hands-on and architectural experience with both traditional and hosted/cloud-based computer networking systems. They will also have significant experience with: Microsoft Azure/O365 administration Software Defined Wide Area Networking, SASE, and ZTNA Cisco networking products and Dell/EMC server and storage products VMware hypervisor Palo Alto Networks firewalls Data backup and retention solutions (Rubrik) Enterprise cybersecurity solutions including, XDR, SIEM, and SOC Routing, switching, data center design and administration, and physical plant infrastructure About the Human Servic es Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. HSD works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits directory. The Human Services Department is currently recruiting to fill a full-time Hybrid Cloud Network Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) vacancies as they occur during the active status of the list. Those who wish to be considered for future vacancies should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Experience: Four years of progressively responsible experience planning, developing and administering multiple, complex, information technology systems and applications, including one year of supervisory or lead responsibility for defining, planning and implementing automated information systems Education: The equivalent to graduation from a four-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related field; and License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: IT policy and planning concepts, methods, and practices; customer service protocols; capabilities and limitations of various computer systems, including mainframe and personal computer based systems, LANs and WANs; the principles of information systems analysis and design especially related to multi-platform and networked applications; information system security technologies; general principles of office automation; various operating systems and related software used in operating departments; current and emerging technology principles, principles and techniques of project management. Working knowledge of: principles of computer programming in languages required to support the applications and systems utilized in the operating department; principles of data retrieval and reporting; requirements and methods of procurement, contract negotiation and preparation; cost benefit analysis methods; principles and practices of personnel management, employee supervision, and training. Ability to: develop strategic information technology plans; plan, organize, prioritize and delegate work; respond to changing needs and balance competing priorities; develop cost estimates and manage project costs; apply goals and objectives in responding to user requests related to the support, maintenance, and/or upgrade of computer information systems; train and develop staff; establish staff performance standards and evaluate performance; analyze information, develop alternative solutions, project consequences and implement solutions; establish metrics and associated systems performance measurement tools; formulate and modify policies and procedures; remain knowledgeable on the current technologies available; prepare and present reports, proposals, and other information; establish and maintain effective working relationships with department staff, other information systems staff, other agencies, and vendors or contractors; understand, interpret, and apply rules, regulations, ordinances and legislation related to operations; communicate effectively orally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
May 10, 2024
Full Time
Position Information Take Your IT Career to the Next Level! The Human Services Department (HSD) seeks a Dynamic Professional to Become Their Next Hybrid Cloud Network Manager! Starting salary up to $ 77.03/ hour* ($ 160,770 /year) plus a competitive total compensation package! The Hybrid Cloud Network Manager (HCNM) focuses on strategic and operational duties related to the HSD on premise computer network and cloud network infrastructure. Typical duties include overseeing staff work assignments, progressing workload migration to MS Azure and other cloud hosted solutions, defining and evolving networking modalities, implementing network systems, enhancing enterprise security posture, monitoring network health and security status, reacting and remediating cyber security threats, ensuring alignment and cohesion with IT Operations, and working with other business units as needed. The HCNM will be responsible for designing and defining the HSD network infrastructure strategy with a focus on enhanced resiliency and security. They will execute the selection and implementation of enhanced network systems and assign work to their staff accordingly. Additionally, HCNM's will consult with other IT Managers and department staff regarding impact analysis, solutions selection, and needs assessment. The HCNM should have at least four years of progressive expert level hands-on and architectural experience with both traditional and hosted/cloud-based computer networking systems. They will also have significant experience with: Microsoft Azure/O365 administration Software Defined Wide Area Networking, SASE, and ZTNA Cisco networking products and Dell/EMC server and storage products VMware hypervisor Palo Alto Networks firewalls Data backup and retention solutions (Rubrik) Enterprise cybersecurity solutions including, XDR, SIEM, and SOC Routing, switching, data center design and administration, and physical plant infrastructure About the Human Servic es Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. HSD works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits directory. The Human Services Department is currently recruiting to fill a full-time Hybrid Cloud Network Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) vacancies as they occur during the active status of the list. Those who wish to be considered for future vacancies should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Experience: Four years of progressively responsible experience planning, developing and administering multiple, complex, information technology systems and applications, including one year of supervisory or lead responsibility for defining, planning and implementing automated information systems Education: The equivalent to graduation from a four-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related field; and License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: IT policy and planning concepts, methods, and practices; customer service protocols; capabilities and limitations of various computer systems, including mainframe and personal computer based systems, LANs and WANs; the principles of information systems analysis and design especially related to multi-platform and networked applications; information system security technologies; general principles of office automation; various operating systems and related software used in operating departments; current and emerging technology principles, principles and techniques of project management. Working knowledge of: principles of computer programming in languages required to support the applications and systems utilized in the operating department; principles of data retrieval and reporting; requirements and methods of procurement, contract negotiation and preparation; cost benefit analysis methods; principles and practices of personnel management, employee supervision, and training. Ability to: develop strategic information technology plans; plan, organize, prioritize and delegate work; respond to changing needs and balance competing priorities; develop cost estimates and manage project costs; apply goals and objectives in responding to user requests related to the support, maintenance, and/or upgrade of computer information systems; train and develop staff; establish staff performance standards and evaluate performance; analyze information, develop alternative solutions, project consequences and implement solutions; establish metrics and associated systems performance measurement tools; formulate and modify policies and procedures; remain knowledgeable on the current technologies available; prepare and present reports, proposals, and other information; establish and maintain effective working relationships with department staff, other information systems staff, other agencies, and vendors or contractors; understand, interpret, and apply rules, regulations, ordinances and legislation related to operations; communicate effectively orally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Cloud Systems, Operations & Security Manager Classification Title: Administrator II (MPP II) Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th @ 11:55pm PDT Hiring Preference Not Applicable Position Summary The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Required Qualifications Education & Experience: Bachelor’s degree in a relevant field or discipline or equivalent experience. Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities: Strong verbal, written, and interpersonal communication skills. Ability to establish and maintain collaborative working relationships with various stakeholders Knowledge of applicable data privacy practices and laws. Strong technical skills in cloud computing, networking and security. Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass background check. Preferred Qualifications Masters in Computer Science, MIS or related field. Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. Four (4) or more years of Information Technology experience working in higher education infrastructure support. Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. Theoretical and practical understanding of private and public cloud system integrations and opportunities. Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification. Resume Cover Letter Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Working Title: Cloud Systems, Operations & Security Manager Classification Title: Administrator II (MPP II) Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th @ 11:55pm PDT Hiring Preference Not Applicable Position Summary The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Required Qualifications Education & Experience: Bachelor’s degree in a relevant field or discipline or equivalent experience. Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities: Strong verbal, written, and interpersonal communication skills. Ability to establish and maintain collaborative working relationships with various stakeholders Knowledge of applicable data privacy practices and laws. Strong technical skills in cloud computing, networking and security. Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass background check. Preferred Qualifications Masters in Computer Science, MIS or related field. Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. Four (4) or more years of Information Technology experience working in higher education infrastructure support. Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. Theoretical and practical understanding of private and public cloud system integrations and opportunities. Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification. Resume Cover Letter Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Instructional Designer in Academic Technology SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm OR 9am - 6 pm Hybrid schedule-3 days a week on campus/2 days a week remote Anticipated Hiring Range $6,500.00 - $6,917.00 Per Month ($78,000.00 - $83,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer works within a team of instructional designers to provide support on the effective uses of academic technologies in teaching, learning, and scholarship. It supports the University’s commitment to student success, academic excellence, and equity-minded use of technology in teaching and learning. The position will work with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within the Teaching and Learning with Technology (TLT) team and colleagues within the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design, individual and group consultation, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, and assessment support, and/or campus communications and outreach. Position Information Consultation and Support: - Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success. - Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. - Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system. - Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning. Program and Initiative Support: - Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match. - Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology. - Provide an instructional design perspective to academic technology projects that support teaching and learning environments. - Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component. Training, Events, and Community: - Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs. - Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources. - Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics. - Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations. - Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles. Other duties as assigned Minimum Qualifications - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. - The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications - Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; - Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming. - Experience developing and/or conducting formal training programs. - Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning. - Experience developing and conducting formal faculty and student training sessions. - Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming. - Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions. - Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs. - Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design. - Knowledge of instructional design theories and methodologies and ability to apply them. - Ability to perform research design using statistical methodology and application resources. - Strong organizational and writing skills. - Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Environmental/Physical/Special - Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements. - Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. - Requires mobility to install, remove or relocate equipment under desks or in tight spaces. - Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. - Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. - Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 30, 2024
Working Title Instructional Designer in Academic Technology SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm OR 9am - 6 pm Hybrid schedule-3 days a week on campus/2 days a week remote Anticipated Hiring Range $6,500.00 - $6,917.00 Per Month ($78,000.00 - $83,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer works within a team of instructional designers to provide support on the effective uses of academic technologies in teaching, learning, and scholarship. It supports the University’s commitment to student success, academic excellence, and equity-minded use of technology in teaching and learning. The position will work with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within the Teaching and Learning with Technology (TLT) team and colleagues within the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design, individual and group consultation, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, and assessment support, and/or campus communications and outreach. Position Information Consultation and Support: - Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success. - Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. - Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system. - Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning. Program and Initiative Support: - Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match. - Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology. - Provide an instructional design perspective to academic technology projects that support teaching and learning environments. - Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component. Training, Events, and Community: - Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs. - Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources. - Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics. - Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations. - Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles. Other duties as assigned Minimum Qualifications - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. - The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications - Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; - Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming. - Experience developing and/or conducting formal training programs. - Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning. - Experience developing and conducting formal faculty and student training sessions. - Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming. - Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions. - Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs. - Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design. - Knowledge of instructional design theories and methodologies and ability to apply them. - Ability to perform research design using statistical methodology and application resources. - Strong organizational and writing skills. - Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Environmental/Physical/Special - Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements. - Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. - Requires mobility to install, remove or relocate equipment under desks or in tight spaces. - Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. - Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. - Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Serving the K-12 student population, the Long Beach Unified School District consistently ranks among the Top 10 urban school districts in the country. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. Long Beach is the seventh largest city in California and has been referred to as the "most diverse city" in the country by USA Today. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager, City Clerk, and Police Oversight Director. The City Manager is responsible for the efficient administration of all City departments, excluding those under direction of a separately elected official, Board, or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: https://www.longbeach.gov/ THE DEPARTMENT The Department of Financial Management, with 267 authorized permanent positions, oversees the City’s financial and fleet services operations (each constituting about half of the department’s employees) and serves as a financial adviser to the City Manager and City Council. The Department is organized into the following bureaus: Administration City Controller/Accounting Budget Management Business Services Commercial Services Fleet Services City Treasurer The Department’s mission is to help the City Manager, Mayor and City Council keep the City financially strong, and to provide high quality fleet operations. The Department maintains an informal, relaxed and personable work environment that promotes high productivity and integrity as well as best in class policies and procedures. THE BUREAU The Fleet Services Bureau’s purpose is to provide vehicle and equipment acquisitions, preventive maintenance, unscheduled repair and fueling services to City departments so they can have safe, reliable, and cost-effective equipment and vehicles to accomplish their operational goals and purpose. Fleet Services’ Towing Division provides towing and lien sales for unclaimed property. Core functions include fleet operations and acquisitions (vehicle purchase, outfitting, and auction; green fleet sustainability strategy and policy coordination; electric vehicle (EV) and charging infrastructure planning and deployment; fleet performance and efficiency analysis; preventive maintenance and unscheduled repair; and City fuel and fuel storage management) and towing and lien sales (City vehicle towing and roadside service and City vehicle and property auction). Fleet Services accounts for half of the Financial Management Department’s employees, and 70 percent of the Department’s budget. The City of Long Beach Fleet has regularly received recognition from national publications such as Government Fleet magazine and National Association of Fleet Administrators (NAFA). In 2024, the City was awarded the No.1 Leading Fleet in the country by Government Fleet. In 2023, the City was recognized as the No. 5 Leading Fleet in North America, and was awarded second place in the 2023 Green Garage Awards as well as the No. 2 Greenest “Garage” in North America by the National Association of Fleet Administrators (NAFA). These awards recognize the most progressive and environmentally committed and innovative vehicle fleet maintenance garages in the nation. In addition, these awards acknowledge environmentally friendly fleets that prioritize sustainability and lower carbon footprints throughout their operations and showcase their best practices for eco-friendly vehicle fleet maintenance garages. Fleet Services Bureau takes pride in setting and maintaining industry standards, while upholding innovation as the future of fleet vehicles evolves. THE POSITION The Fleet Services Manager is responsible for the operations and financial status of the Fleet Services Bureau and the Fleet Fund. The Bureau operates a full-service maintenance operation, a 24/7 towing and vehicle lien sales operation, acquisitions, and the City’s underground storage tank program. In addition, the City’s 16 fueling facilities are also managed by the Fleet Services Bureau. The Bureau’s maintenance operation manages the acquisition and maintenance of over 2,000 vehicles and related equipment utilized by various City departments. The Long Beach fleet is diverse consisting of a full array of automobiles, light to heavy trucks, street sweepers, refuse trucks, fire trucks and fire engines, boats, helicopters and many specialized vehicles of various sizes, and powered equipment of various types. The Bureau mostly maintains this equipment with in-house staff and facilities, while contracting out some of the specialized work. Long Beach has a Green Fleet which utilizes pure electric vehicles, hybrid vehicles as well as CNG. Long Beach is committed to continuing to increase its Green Fleet presence. The Bureau also provides the City with a 24/7 towing operation. The towing operation supports the Police Department and parking enforcement operations in the City. The Bureau manages the towing, impounding, storing, releasing, disposing, and selling of vehicles as an enterprise operation for the City. Apart from overflow towing, these services are all provided in-house. The Bureau handles the management of the City’s Fuel Underground Storage Tank (UST) program. The Bureau also manages the City’s fleet compliance with California Air Resource Board (CARB), South Coast Air Quality Management District (AQMD), and the State Water Resource Control Board. For additional information about the Fleet Services Bureau, please watch this informational video: City of Long Beach Fleet Services Bureau THE IDEAL CANDIDATE The ideal candidate will be a strong leader with a proven track record of successfully managing a high performing fleet operation. The successful candidate will have high political acumen and a collaborative mindset that prioritizes customer services and cost control. As the landscape of municipal vehicles evolves, a visionary manager with a strong understanding of the financial aspects of fleet operations and acquisitions and adept analytical and problem-solving skills is highly desired. The ideal candidate will promote environmental sustainability through best fleet management practices, especially compliance with CARB’s Advanced Clean Fleet regulation. OPPORTUNITIES AND PRIORITIES Foster a workplace culture fiercely devoted to workplace safety. Maintain a high level of operational excellence, both internally and externally. Leverage historical data to effectively manage fleet services, utilizing KPIs to precisely evaluate overall departmental performance and identify areas for improvement. Ensure that the overall staff is knowledgeable in fleet services industry to be able to apply best practices. Comfort with debt being issued to acquire new and replacement vehicles. Maintain adequate staffing levels to provide excellent customer service for over 2,000 vehicles and related equipment. Review the organization for any improvements and address knowledge and skill continuity through proper succession planning and appropriate training. Advanced Clean Fleet (ACF) compliance, despite increased vehicle replacement costs, technology limitations, and infrastructure needs. Continue to embrace innovation and foster partnerships within the City to build out an electrical charging infrastructure. Review overall policies and procedures for optimal efficiency and effectiveness in all functional areas, including fleet maintenance, fuel management, towing and lien sales, and fleet acquisitions to ensure they align with common practices and obtain customer input. Develop an updated disaster preparedness plan. EXAMPLES OF DUTIES Key responsibilities include: Manage, direct, plan and organize daily maintenance activities of the Fleet Services Bureau staff in performing daily responsibilities; including hiring, training, and mentoring staff; evaluating employee performance; preparing annual performance reviews and providing coaching for performance improvement; and taking appropriate disciplinary action. Responsible for team leadership, establishing and modeling performance standards and program values consistent with goals and missions. Foster, monitor and improve workplace safety. Evaluate existing processes to determine operating efficiency and effectiveness; monitor and recommend process improvements. Being able to convey fleet issues and matters to lay people. Manage the data related to the operations. Being politically sensitive and having a willingness to communicate and coordinate with other departments regarding timeline of services. Develop and monitor the bureau’s budget and internal cost-allocation with customer departments. Manage the Fleet Services Fund (internal service fund) to recover the cost of vehicle/equipment operations and maintenance. Ensure that the City is in continuing compliance with applicable laws and regulations including manage environmental compliance programs to include hazardous materials, vehicle emissions program testing and management, sustainability initiatives and overall compliance with state and federal regulations. Oversee and engage with the team in the maintenance and repair of a wide variety of automobiles, light to heavy trucks, street sweepers, refuse trucks, fire trucks and fire engines, boats, helicopters and many specialized vehicles of various sizes, including gasoline, diesel, CNG, pure electric vehicles, and hybrid vehicles. Develop, install and maintain systematic procedures of preventive maintenance for vehicles and equipment; establish and monitor maintenance practices and work standards. Monitor and evaluate the efficiency of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement. Oversees 24-hour towing services to support the Police Department and parking enforcement operations. Provides advice regarding which vehicles are appropriate to operating programs; analyzes level of usage; develops efficient methods of equipment utilization; develops charge rates for vehicles and equipment; requisitions new equipment and checks equipment for compliance to specifications. Oversight of the City’s vehicle and equipment fuel management program. Perform other related duties as required. Recruitment Brochure: CLICK HERE REQUIREMENTS TO FILE EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor’s degree in Business Administration, Public Administration, Finance, or a closely related field. Candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year for-year basis. Five (5) years of progressively responsible professional, administrative and leadership experience related to fleet operations. Three (3) years of the required experience must have been gained in a supervisory or management level position that relates to the duties of this position. Demonstrated technical knowledge of a range of vehicles and equipment, their applications, specifications, technology trends, environmental impacts, and regulatory requirements. A California Class “C” Driver License is required. Master’s degree in business or public administration is desirable. SELECTION PROCEDURE HOW TO APPLY: This recruitment is conducted by The Hawkins Company and will close on Thursday, June 20, 2024. Interested and qualified individuals are invited to submit a resume and cover letter of interest in PDF format electronically to: fsbm.lb@thehawkinscompany.com. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check. The City of Long Beach is an E qual Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please contact the Administration Bureau at (562) 570-6781. QUESTIONS? Confidential inquiries are welcomed and should be directed to Ms. Yonnine Hawkins Garr or Ms. Tisa Jones : Ms. Yonnine Hawkins Garr: 323-252-1655, yonnine@thehawkinscompany.com Ms. Tisa Jones: 213-309-7984, tisa@thehawkinscompany.com. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 6/20/2024 11:59 PM Pacific
May 11, 2024
Full Time
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Serving the K-12 student population, the Long Beach Unified School District consistently ranks among the Top 10 urban school districts in the country. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. Long Beach is the seventh largest city in California and has been referred to as the "most diverse city" in the country by USA Today. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager, City Clerk, and Police Oversight Director. The City Manager is responsible for the efficient administration of all City departments, excluding those under direction of a separately elected official, Board, or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: https://www.longbeach.gov/ THE DEPARTMENT The Department of Financial Management, with 267 authorized permanent positions, oversees the City’s financial and fleet services operations (each constituting about half of the department’s employees) and serves as a financial adviser to the City Manager and City Council. The Department is organized into the following bureaus: Administration City Controller/Accounting Budget Management Business Services Commercial Services Fleet Services City Treasurer The Department’s mission is to help the City Manager, Mayor and City Council keep the City financially strong, and to provide high quality fleet operations. The Department maintains an informal, relaxed and personable work environment that promotes high productivity and integrity as well as best in class policies and procedures. THE BUREAU The Fleet Services Bureau’s purpose is to provide vehicle and equipment acquisitions, preventive maintenance, unscheduled repair and fueling services to City departments so they can have safe, reliable, and cost-effective equipment and vehicles to accomplish their operational goals and purpose. Fleet Services’ Towing Division provides towing and lien sales for unclaimed property. Core functions include fleet operations and acquisitions (vehicle purchase, outfitting, and auction; green fleet sustainability strategy and policy coordination; electric vehicle (EV) and charging infrastructure planning and deployment; fleet performance and efficiency analysis; preventive maintenance and unscheduled repair; and City fuel and fuel storage management) and towing and lien sales (City vehicle towing and roadside service and City vehicle and property auction). Fleet Services accounts for half of the Financial Management Department’s employees, and 70 percent of the Department’s budget. The City of Long Beach Fleet has regularly received recognition from national publications such as Government Fleet magazine and National Association of Fleet Administrators (NAFA). In 2024, the City was awarded the No.1 Leading Fleet in the country by Government Fleet. In 2023, the City was recognized as the No. 5 Leading Fleet in North America, and was awarded second place in the 2023 Green Garage Awards as well as the No. 2 Greenest “Garage” in North America by the National Association of Fleet Administrators (NAFA). These awards recognize the most progressive and environmentally committed and innovative vehicle fleet maintenance garages in the nation. In addition, these awards acknowledge environmentally friendly fleets that prioritize sustainability and lower carbon footprints throughout their operations and showcase their best practices for eco-friendly vehicle fleet maintenance garages. Fleet Services Bureau takes pride in setting and maintaining industry standards, while upholding innovation as the future of fleet vehicles evolves. THE POSITION The Fleet Services Manager is responsible for the operations and financial status of the Fleet Services Bureau and the Fleet Fund. The Bureau operates a full-service maintenance operation, a 24/7 towing and vehicle lien sales operation, acquisitions, and the City’s underground storage tank program. In addition, the City’s 16 fueling facilities are also managed by the Fleet Services Bureau. The Bureau’s maintenance operation manages the acquisition and maintenance of over 2,000 vehicles and related equipment utilized by various City departments. The Long Beach fleet is diverse consisting of a full array of automobiles, light to heavy trucks, street sweepers, refuse trucks, fire trucks and fire engines, boats, helicopters and many specialized vehicles of various sizes, and powered equipment of various types. The Bureau mostly maintains this equipment with in-house staff and facilities, while contracting out some of the specialized work. Long Beach has a Green Fleet which utilizes pure electric vehicles, hybrid vehicles as well as CNG. Long Beach is committed to continuing to increase its Green Fleet presence. The Bureau also provides the City with a 24/7 towing operation. The towing operation supports the Police Department and parking enforcement operations in the City. The Bureau manages the towing, impounding, storing, releasing, disposing, and selling of vehicles as an enterprise operation for the City. Apart from overflow towing, these services are all provided in-house. The Bureau handles the management of the City’s Fuel Underground Storage Tank (UST) program. The Bureau also manages the City’s fleet compliance with California Air Resource Board (CARB), South Coast Air Quality Management District (AQMD), and the State Water Resource Control Board. For additional information about the Fleet Services Bureau, please watch this informational video: City of Long Beach Fleet Services Bureau THE IDEAL CANDIDATE The ideal candidate will be a strong leader with a proven track record of successfully managing a high performing fleet operation. The successful candidate will have high political acumen and a collaborative mindset that prioritizes customer services and cost control. As the landscape of municipal vehicles evolves, a visionary manager with a strong understanding of the financial aspects of fleet operations and acquisitions and adept analytical and problem-solving skills is highly desired. The ideal candidate will promote environmental sustainability through best fleet management practices, especially compliance with CARB’s Advanced Clean Fleet regulation. OPPORTUNITIES AND PRIORITIES Foster a workplace culture fiercely devoted to workplace safety. Maintain a high level of operational excellence, both internally and externally. Leverage historical data to effectively manage fleet services, utilizing KPIs to precisely evaluate overall departmental performance and identify areas for improvement. Ensure that the overall staff is knowledgeable in fleet services industry to be able to apply best practices. Comfort with debt being issued to acquire new and replacement vehicles. Maintain adequate staffing levels to provide excellent customer service for over 2,000 vehicles and related equipment. Review the organization for any improvements and address knowledge and skill continuity through proper succession planning and appropriate training. Advanced Clean Fleet (ACF) compliance, despite increased vehicle replacement costs, technology limitations, and infrastructure needs. Continue to embrace innovation and foster partnerships within the City to build out an electrical charging infrastructure. Review overall policies and procedures for optimal efficiency and effectiveness in all functional areas, including fleet maintenance, fuel management, towing and lien sales, and fleet acquisitions to ensure they align with common practices and obtain customer input. Develop an updated disaster preparedness plan. EXAMPLES OF DUTIES Key responsibilities include: Manage, direct, plan and organize daily maintenance activities of the Fleet Services Bureau staff in performing daily responsibilities; including hiring, training, and mentoring staff; evaluating employee performance; preparing annual performance reviews and providing coaching for performance improvement; and taking appropriate disciplinary action. Responsible for team leadership, establishing and modeling performance standards and program values consistent with goals and missions. Foster, monitor and improve workplace safety. Evaluate existing processes to determine operating efficiency and effectiveness; monitor and recommend process improvements. Being able to convey fleet issues and matters to lay people. Manage the data related to the operations. Being politically sensitive and having a willingness to communicate and coordinate with other departments regarding timeline of services. Develop and monitor the bureau’s budget and internal cost-allocation with customer departments. Manage the Fleet Services Fund (internal service fund) to recover the cost of vehicle/equipment operations and maintenance. Ensure that the City is in continuing compliance with applicable laws and regulations including manage environmental compliance programs to include hazardous materials, vehicle emissions program testing and management, sustainability initiatives and overall compliance with state and federal regulations. Oversee and engage with the team in the maintenance and repair of a wide variety of automobiles, light to heavy trucks, street sweepers, refuse trucks, fire trucks and fire engines, boats, helicopters and many specialized vehicles of various sizes, including gasoline, diesel, CNG, pure electric vehicles, and hybrid vehicles. Develop, install and maintain systematic procedures of preventive maintenance for vehicles and equipment; establish and monitor maintenance practices and work standards. Monitor and evaluate the efficiency of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement. Oversees 24-hour towing services to support the Police Department and parking enforcement operations. Provides advice regarding which vehicles are appropriate to operating programs; analyzes level of usage; develops efficient methods of equipment utilization; develops charge rates for vehicles and equipment; requisitions new equipment and checks equipment for compliance to specifications. Oversight of the City’s vehicle and equipment fuel management program. Perform other related duties as required. Recruitment Brochure: CLICK HERE REQUIREMENTS TO FILE EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor’s degree in Business Administration, Public Administration, Finance, or a closely related field. Candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year for-year basis. Five (5) years of progressively responsible professional, administrative and leadership experience related to fleet operations. Three (3) years of the required experience must have been gained in a supervisory or management level position that relates to the duties of this position. Demonstrated technical knowledge of a range of vehicles and equipment, their applications, specifications, technology trends, environmental impacts, and regulatory requirements. A California Class “C” Driver License is required. Master’s degree in business or public administration is desirable. SELECTION PROCEDURE HOW TO APPLY: This recruitment is conducted by The Hawkins Company and will close on Thursday, June 20, 2024. Interested and qualified individuals are invited to submit a resume and cover letter of interest in PDF format electronically to: fsbm.lb@thehawkinscompany.com. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check. The City of Long Beach is an E qual Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please contact the Administration Bureau at (562) 570-6781. QUESTIONS? Confidential inquiries are welcomed and should be directed to Ms. Yonnine Hawkins Garr or Ms. Tisa Jones : Ms. Yonnine Hawkins Garr: 323-252-1655, yonnine@thehawkinscompany.com Ms. Tisa Jones: 213-309-7984, tisa@thehawkinscompany.com. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 6/20/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $144,454.42/annually - $187,790.48/annually (AFSCME Pay Band I) Initial salary is negotiable between $144,454.42- $180,84.56, commensurate with experience and education. Reports To M. Salonga, Director of Technology Current Assignment The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Financial Management System (FMS). The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong Project Management experience Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft Financials Strong knowledge and working experience in PeopleSoft Financial modules, specifically Project Costing, Billing, Funds Distribution, Accounts Receivables, Treasury, Benefits Billing, Bank Reconciliation and Enterprise Planning and Budgeting (Hyperion) Knowledge in PeopleSoft queries, nVision reports and integrations to PeopleSoft HCM system. Understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Possess strong reading, writing and communication skills Strong analytical and problem-solving skills Ability to establish and maintain effective working relationships with those contacted in the course of work Working knowledge of principles and best practices implementing business applications Ability to lead and manage complex projects Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $144,454.42/annually - $187,790.48/annually (AFSCME Pay Band I) Initial salary is negotiable between $144,454.42- $180,84.56, commensurate with experience and education. Reports To M. Salonga, Director of Technology Current Assignment The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Financial Management System (FMS). The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong Project Management experience Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft Financials Strong knowledge and working experience in PeopleSoft Financial modules, specifically Project Costing, Billing, Funds Distribution, Accounts Receivables, Treasury, Benefits Billing, Bank Reconciliation and Enterprise Planning and Budgeting (Hyperion) Knowledge in PeopleSoft queries, nVision reports and integrations to PeopleSoft HCM system. Understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Possess strong reading, writing and communication skills Strong analytical and problem-solving skills Ability to establish and maintain effective working relationships with those contacted in the course of work Working knowledge of principles and best practices implementing business applications Ability to lead and manage complex projects Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E11 Minimum: $148,935.00/year - Maximum: $225,638.00/year Note: The negotiable salary offer will be between $148,935.00/year - $218,976.00/year and will be commensurate with education and experience. Reports To Assistant Chief Infrastructure Delivery Officer Current Assignment This job announcement will be used to fill two (2) vacancies- one Group Manager, Systems Engineering and one Group Manager, Systems and Data Analytics Engineering. Ride BART to a satisfying career that lets you make a difference in the San Francisco Bay Area. BART is the fifth busiest passenger rail system in the nation (pre-pandemic) providing quality service running on an asset base that combines over 50 year-old infrastructure with trend-setting technology. We are seeking Engineering leadership professionals who have a passion for innovating safe and reliable solutions to complex Engineering problems, creating high performing multidisciplinary teams, and have a passion for enabling Bay Area riders to work, school, and other places they need to go. The incumbent for Systems and Data Analytics Engineering Group will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas. The incumbent for other Systems Engineering Group will lead Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. This Deputy Director level position will lead multiple divisions totaling 20-30 engineering and management staff. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will also be responsible for managing, through subordinate staff, major special Engineering projects throughout the District including contracted professional Engineering, construction, and Maintenance services. The groups play a critical role in achieving and maintaining a State of Good Repair by interacting with Maintenance, Operations, other BART departments, and external agencies. The selected candidate will demonstrate superior abilities in leadership, technical acumen, and self motivation, as well as extensive management experience, strong communication and organizational skills, and sound judgment driving innovations and achievements in the fields of communications, controls, electronics, networks, and computer systems. The selected incumbent will demonstrate significant achievement in the following areas: Leading comprehensive multi-disciplinary Engineering and maintenance programs that prioritize safety but also include procurements, controls, and administration. Innovative and creative problem solving to optimize asset performance and Sustaining Engineering in an operational environment. Data driven change agent experience to create and lead transformation that raises the level of group effectiveness and interaction with other organizations using proven tools and techniques. Developing, communicating, and measuring aggressive goals in support of the organizations mission. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all assigned Systems Engineering areas, which may include systems integration, systems reliability, computer systems engineering, and fare collection. Provides technical oversight, direction, and guidance for projects directly or indirectly involving assets managed by Systems Engineering. Manages the development and implementation of departmental goals, objectives, policies and priorities for each assigned engineering division. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs and coordinates, through subordinate level staff, the Systems Engineering Group's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Provides strategic direction in the research, analysis, development and implementation of new technology in assigned programs. Oversees the administration of special systems engineering projects and major contract design and development projects; oversees and directs the work of consultant and contracted staff. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies and defends departmental programs, policies and activities; negotiates and resolves sensitive and controversial issues. Represents the Systems Engineering Group to representatives of manufacturers, vendors, governmental agencies and professional and business organizations; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides responsible staff assistance to the Chief Engineer; participates on various District management committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of systems development and engineering. Minimum Qualifications Education : Possession of a bachelor’s degree in electronics, computer science or a related field from an accredited college or university. Experience : The equivalent of six (6) years of (full-time equivalent) verifiable professional experience in electronic communications and computer systems design and development or related experience which must have included at least two (2) years of management and administrative experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations, services and activities of a comprehensive systems engineering and design including communications, computer and train control systems engineering Principles and practices of communications, electronics, computer and train control systems design Principles and practices of project and contract management Principles and practices of policy development and administration Principles and practices of budget preparation and administration Principles and practices of program development and administration Principles of supervision, training and performance evaluation Related Federal, State and local laws, codes and regulations Skill/Ability in : Managing a comprehensive communication, computer and train control systems engineering and design program Developing and administering departmental goals, objectives and procedures Analyzing and assessing policies and operational needs and making appropriate adjustments Identifying and responding to sensitive community and organizational issues, concerns and needs Delegating authority and responsibility Selecting, supervising, training and evaluating staff Preparing clear and concise administrative and financial reports Preparing and administering large and complex budgets Interpreting and applying applicable Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 30, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E11 Minimum: $148,935.00/year - Maximum: $225,638.00/year Note: The negotiable salary offer will be between $148,935.00/year - $218,976.00/year and will be commensurate with education and experience. Reports To Assistant Chief Infrastructure Delivery Officer Current Assignment This job announcement will be used to fill two (2) vacancies- one Group Manager, Systems Engineering and one Group Manager, Systems and Data Analytics Engineering. Ride BART to a satisfying career that lets you make a difference in the San Francisco Bay Area. BART is the fifth busiest passenger rail system in the nation (pre-pandemic) providing quality service running on an asset base that combines over 50 year-old infrastructure with trend-setting technology. We are seeking Engineering leadership professionals who have a passion for innovating safe and reliable solutions to complex Engineering problems, creating high performing multidisciplinary teams, and have a passion for enabling Bay Area riders to work, school, and other places they need to go. The incumbent for Systems and Data Analytics Engineering Group will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas. The incumbent for other Systems Engineering Group will lead Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. This Deputy Director level position will lead multiple divisions totaling 20-30 engineering and management staff. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will also be responsible for managing, through subordinate staff, major special Engineering projects throughout the District including contracted professional Engineering, construction, and Maintenance services. The groups play a critical role in achieving and maintaining a State of Good Repair by interacting with Maintenance, Operations, other BART departments, and external agencies. The selected candidate will demonstrate superior abilities in leadership, technical acumen, and self motivation, as well as extensive management experience, strong communication and organizational skills, and sound judgment driving innovations and achievements in the fields of communications, controls, electronics, networks, and computer systems. The selected incumbent will demonstrate significant achievement in the following areas: Leading comprehensive multi-disciplinary Engineering and maintenance programs that prioritize safety but also include procurements, controls, and administration. Innovative and creative problem solving to optimize asset performance and Sustaining Engineering in an operational environment. Data driven change agent experience to create and lead transformation that raises the level of group effectiveness and interaction with other organizations using proven tools and techniques. Developing, communicating, and measuring aggressive goals in support of the organizations mission. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all assigned Systems Engineering areas, which may include systems integration, systems reliability, computer systems engineering, and fare collection. Provides technical oversight, direction, and guidance for projects directly or indirectly involving assets managed by Systems Engineering. Manages the development and implementation of departmental goals, objectives, policies and priorities for each assigned engineering division. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs and coordinates, through subordinate level staff, the Systems Engineering Group's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Provides strategic direction in the research, analysis, development and implementation of new technology in assigned programs. Oversees the administration of special systems engineering projects and major contract design and development projects; oversees and directs the work of consultant and contracted staff. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies and defends departmental programs, policies and activities; negotiates and resolves sensitive and controversial issues. Represents the Systems Engineering Group to representatives of manufacturers, vendors, governmental agencies and professional and business organizations; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides responsible staff assistance to the Chief Engineer; participates on various District management committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of systems development and engineering. Minimum Qualifications Education : Possession of a bachelor’s degree in electronics, computer science or a related field from an accredited college or university. Experience : The equivalent of six (6) years of (full-time equivalent) verifiable professional experience in electronic communications and computer systems design and development or related experience which must have included at least two (2) years of management and administrative experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations, services and activities of a comprehensive systems engineering and design including communications, computer and train control systems engineering Principles and practices of communications, electronics, computer and train control systems design Principles and practices of project and contract management Principles and practices of policy development and administration Principles and practices of budget preparation and administration Principles and practices of program development and administration Principles of supervision, training and performance evaluation Related Federal, State and local laws, codes and regulations Skill/Ability in : Managing a comprehensive communication, computer and train control systems engineering and design program Developing and administering departmental goals, objectives and procedures Analyzing and assessing policies and operational needs and making appropriate adjustments Identifying and responding to sensitive community and organizational issues, concerns and needs Delegating authority and responsibility Selecting, supervising, training and evaluating staff Preparing clear and concise administrative and financial reports Preparing and administering large and complex budgets Interpreting and applying applicable Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: As an essential member of the Public Safety Department within the Division of Administration Finance and Technology, the Manager of Emergency Management/Business Continuity will provide strategic direction in all areas of emergency preparedness and management and is responsible for assessing, revising, communicating, and maintaining the campus Emergency Management Plan, including disaster mitigation, preparedness, planning, training, education, response, business continuity, and recovery. Duties and responsibilities: Annually revises and updates the comprehensive Emergency Management Plan (EMP) to include collaborating with other University Departments to revise and update the functional annexes and hazard specific appendices. Collaborates with the Police Department, Environmental Health & Safety, Facilities, Information Technology Services and other departments to adopt best practices with respect to design, coordination and implementation of campus-wide emergency preparedness initiatives. Establishes and maintains an emergency Building Marshall Team for every campus building and assists them in annually updating their Building Comprehensive Emergency Action Plan that is specific to the needs of the units in each building. Facilitates training of University employees and Emergency Operations Center (EOC) staff to include periodic exercises with the Emergency Building Marshall Team and annual training for the EOC Group and Executive Command/Policy Group. Designs, executes, coordinates and evaluates tabletop, functional and full-scale training exercises to test the EMP and prepare the University community for an effective response to major emergencies. Establishes and maintains a functional EOC including: analyzing and inventorying necessary operational supplies; annually updating and distributing an EOC personnel call list; testing of EOC communications including phones, computers and wireless services and serve as the EOC coordinator during any EOC activation. (Is available for 24-hour on-call response to perform emergency management functions and related duties during an emergency, such as providing support to the University's incident commander and staff in the EOC). Collaborates with administrators, faculty and staff to annually review, test and update campus Business Continuity Plans as well as providing updates to the University Business Continuity Summary Plan. As necessary, provide training on the continuity software, Kuali Ready and provide table-top or other exercises to test plan readiness by unit and/or department. Creates and maintains clear and accurate reports and records to include after-action reports following training exercises and major emergencies, other training records, building comprehensive emergency action plans, committee meeting notes, staff contact lists and all other emergency management records. Researches options and best practices in emergency notification and other systems that can be used during an emergency to ensure the safety of students, employees and visitors and makes recommendations for implementation. Proposes emergency preparedness policies and procedures to the Assistant Vice President, Risk Management. Serves as a liaison on emergency preparedness issues with local and county partners and expands ongoing partnerships with local, state and federal agencies for emergency planning and disaster training and exercises. Collaborates with University Police, Facilities, Risk Management and other departments to prepare capital and operational requests and pre-disaster grants to support emergency preparedness. Assist university departments with the development and submission process for federal and state reimbursement claims for the university's costs during emergency operations as necessary. Annually review and revise all of CSUSB's emergency preparedness and informational materials to include: Disaster Preparedness Quick Reference Guide, Emergency Operations Reference Guides for both faculty/staff and students, telephone rosters for all emergency groups on campus, campus evacuation site maps, campus traffic evacuation maps, the emergency information provided on the Risk Management website and all other informational materials related to emergency management and business continuity. Minimum Qualifications: Required Education and Experience Equivalent to a Bachelor's degree. Three years of emergency management experience OR an equivalent combination of education and experience. Required Qualifications Knowledge Applicants must possess knowledge of local, state, and federal rules, guidelines and standards for disaster preparedness planning, strategies, and techniques, including specific knowledge of the principles of ICS, SEMS and NIMS. Applicants must possess knowledge of local, state, and federal emergency systems and agencies, to include law enforcement, fire prevention/protection, and emergency medical services. Applicants must possess knowledge of best practices in continuity of operations, mass evacuation, sheltering in place, relocation, and reunification. Knowledge of Kuali Ready, InformaCast Veoci, and RAVE Mobile is a plus. Abilities: Applicants must possess ability to secure technical and financial assistance available through state and federal programs and grants, as well as develop and maintain working relationships and coordination with private, local, state, and federal emergency management and emergency response officials. Applicants must possess the ability to conduct a hazard vulnerability assessment and develop hazard mitigation plans. Applicants must possess the ability to identify strengths and weaknesses in existing emergency management programs and recommend solutions. Applicants must possess the ability to multi-task effectively with competing priorities. Applicant must possess the ability to evaluate, observe, compare monitor data included in management reports to determine compliance with standard operating procedures and protocols. Applicants must possess the ability to gather pertinent facts, make thorough analyses, and arrive at sound conclusions. Preferred Qualifications Advanced knowledge of applicable state and federal civil rights, education, or employee/labor relations laws and regulations. Demonstrated experience and skill in event planning including determining the event’s purpose. Experience working in higher education. Compensation and Benefits: Anticipated Hiring Range: $7500 per month Classification Salary Range: $3938 - $11,703 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Wednesday, April 3, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Job Summary: As an essential member of the Public Safety Department within the Division of Administration Finance and Technology, the Manager of Emergency Management/Business Continuity will provide strategic direction in all areas of emergency preparedness and management and is responsible for assessing, revising, communicating, and maintaining the campus Emergency Management Plan, including disaster mitigation, preparedness, planning, training, education, response, business continuity, and recovery. Duties and responsibilities: Annually revises and updates the comprehensive Emergency Management Plan (EMP) to include collaborating with other University Departments to revise and update the functional annexes and hazard specific appendices. Collaborates with the Police Department, Environmental Health & Safety, Facilities, Information Technology Services and other departments to adopt best practices with respect to design, coordination and implementation of campus-wide emergency preparedness initiatives. Establishes and maintains an emergency Building Marshall Team for every campus building and assists them in annually updating their Building Comprehensive Emergency Action Plan that is specific to the needs of the units in each building. Facilitates training of University employees and Emergency Operations Center (EOC) staff to include periodic exercises with the Emergency Building Marshall Team and annual training for the EOC Group and Executive Command/Policy Group. Designs, executes, coordinates and evaluates tabletop, functional and full-scale training exercises to test the EMP and prepare the University community for an effective response to major emergencies. Establishes and maintains a functional EOC including: analyzing and inventorying necessary operational supplies; annually updating and distributing an EOC personnel call list; testing of EOC communications including phones, computers and wireless services and serve as the EOC coordinator during any EOC activation. (Is available for 24-hour on-call response to perform emergency management functions and related duties during an emergency, such as providing support to the University's incident commander and staff in the EOC). Collaborates with administrators, faculty and staff to annually review, test and update campus Business Continuity Plans as well as providing updates to the University Business Continuity Summary Plan. As necessary, provide training on the continuity software, Kuali Ready and provide table-top or other exercises to test plan readiness by unit and/or department. Creates and maintains clear and accurate reports and records to include after-action reports following training exercises and major emergencies, other training records, building comprehensive emergency action plans, committee meeting notes, staff contact lists and all other emergency management records. Researches options and best practices in emergency notification and other systems that can be used during an emergency to ensure the safety of students, employees and visitors and makes recommendations for implementation. Proposes emergency preparedness policies and procedures to the Assistant Vice President, Risk Management. Serves as a liaison on emergency preparedness issues with local and county partners and expands ongoing partnerships with local, state and federal agencies for emergency planning and disaster training and exercises. Collaborates with University Police, Facilities, Risk Management and other departments to prepare capital and operational requests and pre-disaster grants to support emergency preparedness. Assist university departments with the development and submission process for federal and state reimbursement claims for the university's costs during emergency operations as necessary. Annually review and revise all of CSUSB's emergency preparedness and informational materials to include: Disaster Preparedness Quick Reference Guide, Emergency Operations Reference Guides for both faculty/staff and students, telephone rosters for all emergency groups on campus, campus evacuation site maps, campus traffic evacuation maps, the emergency information provided on the Risk Management website and all other informational materials related to emergency management and business continuity. Minimum Qualifications: Required Education and Experience Equivalent to a Bachelor's degree. Three years of emergency management experience OR an equivalent combination of education and experience. Required Qualifications Knowledge Applicants must possess knowledge of local, state, and federal rules, guidelines and standards for disaster preparedness planning, strategies, and techniques, including specific knowledge of the principles of ICS, SEMS and NIMS. Applicants must possess knowledge of local, state, and federal emergency systems and agencies, to include law enforcement, fire prevention/protection, and emergency medical services. Applicants must possess knowledge of best practices in continuity of operations, mass evacuation, sheltering in place, relocation, and reunification. Knowledge of Kuali Ready, InformaCast Veoci, and RAVE Mobile is a plus. Abilities: Applicants must possess ability to secure technical and financial assistance available through state and federal programs and grants, as well as develop and maintain working relationships and coordination with private, local, state, and federal emergency management and emergency response officials. Applicants must possess the ability to conduct a hazard vulnerability assessment and develop hazard mitigation plans. Applicants must possess the ability to identify strengths and weaknesses in existing emergency management programs and recommend solutions. Applicants must possess the ability to multi-task effectively with competing priorities. Applicant must possess the ability to evaluate, observe, compare monitor data included in management reports to determine compliance with standard operating procedures and protocols. Applicants must possess the ability to gather pertinent facts, make thorough analyses, and arrive at sound conclusions. Preferred Qualifications Advanced knowledge of applicable state and federal civil rights, education, or employee/labor relations laws and regulations. Demonstrated experience and skill in event planning including determining the event’s purpose. Experience working in higher education. Compensation and Benefits: Anticipated Hiring Range: $7500 per month Classification Salary Range: $3938 - $11,703 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Wednesday, April 3, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled. A first review of applications will take place during the week of December 4, 2023. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Systems Analyst I: $6,368 - $7,740 per month Systems Analyst II: $7,029 - $8,543 per month If you want to join a hard-working team that shares a commitment to keep the City of Escondido safe, clean and efficiently run, consider a career with the City of Escondido. We have an opening for the position of Systems Analyst I/II in our Information Systems Department/Enterprise Software and Web Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction (Systems Analyst I), or general direction (Systems Analyst II), performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; troubleshoots, analyzes and resolves systems and applications hardware and software problems; and provides technical support and assistance to City information users. Distinguishing Characteristics Systems Analyst I - This is the entry level class in the Systems Analyst series providing technical and analytical support to information systems, computer hardware and software applications, and City information users. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Systems Analyst II level and exercise less independent discretion and judgment in matters related to work procedures and methods. Incumbents in this class are expected to learn the operating procedures and policies of the work unit under the direction of the Division Manager. Incumbents initially appointed to the Systems Analyst I level may progress to Systems Analyst II after successfully completing one year (12 months) of progressively responsible experience as a Systems Analyst I with the City of Escondido, and achieving the qualifications and departmental requirements established for progression. Systems Analyst II : This is the experienced level class in the Systems Analyst series and is expected to independently perform the full range of technical and analytical support functions with only occasional instruction or assistance. Positions at this level are distinguished from the Systems Analyst I level by the performance of the full range of duties as assigned, working independently, applying well developed technical and analytical knowledge, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Systems Analyst II level are normally filled by advancement from the Systems Analyst I level. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. General Functions: Performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; programs new applications or enhances existing programs. Provides various applications development support in response to staff needs including software installation, set-up and configuration, and trouble shooting user problems; maintains existing computer applications by modifying programs or implementing new programs; tests modified programs for possible errors and resolves as needed. Installs, integrates, programs, administers, and maintains a variety of computer operating systems; conducts system performance analysis and tuning; installs and maintains system software, files and structures. Establishes and maintains security guidelines for individual program-level access, password expiration and protection of the City’s computer resources; adds or deletes user access as required. Develops relational database and spatial data interfaces and reports per staff requirements; provides quality assurance services and support for relational database applications. Analyzes computer management information systems to determine needed modifications or new development needs; designs, develops, and implements systems. Maintains and provides support to existing systems; provides technical answers to client requests for information on system use; responds to trouble calls and requests for major or minor systems modifications; tests, debugs and installs programs. Provides assistance in the design and development of new systems; from client requirements, determines methods of integrating and interfacing between existing programs to meet user needs. Performs system maintenance activities of various types on both physical and virtual servers; monitors system performance and disk space; maintains system security; resets application-level user passwords; grants or revokes access to applications. Plans, develops and analyzes additions, changes and enhancements to system software; determines impact to existing systems, and local/wide area networks. Performs technical duties in support of the City’s database systems; develops, documents and maintains the City’s database systems; maintains database security and user access; researches and analyzes new systems and database developments. Responds to requests from users regarding system operations or hardware and software problems; provides solutions to operational problems or refers users to appropriate staff member. Tests and supports a variety of specialized computer hardware, software, components and devices; and provides technical support and assistance to end users. Operates a variety of equipment including workstations, servers (physical and virtual), tablet computers, laptops, and printers. Performs related duties as required. Provides vacation and temporary relief as needed. When Assigned to Public Safety: Performs analytical duties in the development, operation, administration, and support of the City’s public safety information systems including the Computer Aided Dispatch (CAD) System for E9-1-1; Ensures critical police and fire systems function efficiently and effectively on a 24/7 basis; Manages projects related to maintaining and enhancing safety systems; Collaborates with Network team to ensure CJIS and DOJ compliance. Participates in on-call after hours support rotation. QUALIFICATIONS Knowledge of: Operations, services and activities of information systems programs. A variety of application programming languages. Personal computer hardware and software components. Principles and practices of computer science and information systems. Principles and concepts of network technology. Principles and practices of database maintenance and administration. Principles and practices of system testing, analysis and security best practices. Relational database design and methodology. Structured Query Language (SQL). Operational characteristics of a variety of computer systems, networks and associated hardware, software and related components. Methods and techniques used in the installation, troubleshooting and maintenance of application hardware and software. Methods and techniques of evaluating client information and technology requirements. Methods and techniques of using application design and development tools. Database principles and concepts. Principles and practices of customer service. Pertinent Federal, State and local laws, codes and regulations. Ability to: Provide support in the implementation and maintenance of various applications. Perform complex system analysis, design, development, and reporting duties. Respond to and identify user needs and determine resolutions. Identify business process areas needing optimization, and work with users to implement changes. Detect, isolate and resolve application hardware and software problems. Apply a wide variety of applications programming languages. Design, install, configure, and test hardware (physical/virtual) and software applications and programs. Troubleshoot complex hardware and software applications and programs. Evaluate, test, implement, convert to, and support new enterprise applications. Read, interpret and apply complex technical publications, manuals and related documents. Instruct users in the use of City computer systems. Operate a variety of computer systems and equipment. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Keep up-to-date with industry and security best practices. Continue to learn the latest technologies and seek out areas of business process improvement. Minimum Requirements Systems Analyst I/II Education/Training : Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field. Systems Analyst I Experience : Four years (full-time equivalent) of increasingly responsible systems analysis and software applications experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Systems Analyst II Experience : One year (full-time equivalent) of experience equivalent to a Systems Analyst I with the City of Escondido. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate : Possession of, or the ability to obtain, an appropriate, valid driver's license. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
Mar 09, 2024
Full Time
Summary This position is open until filled. A first review of applications will take place during the week of December 4, 2023. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Systems Analyst I: $6,368 - $7,740 per month Systems Analyst II: $7,029 - $8,543 per month If you want to join a hard-working team that shares a commitment to keep the City of Escondido safe, clean and efficiently run, consider a career with the City of Escondido. We have an opening for the position of Systems Analyst I/II in our Information Systems Department/Enterprise Software and Web Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction (Systems Analyst I), or general direction (Systems Analyst II), performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; troubleshoots, analyzes and resolves systems and applications hardware and software problems; and provides technical support and assistance to City information users. Distinguishing Characteristics Systems Analyst I - This is the entry level class in the Systems Analyst series providing technical and analytical support to information systems, computer hardware and software applications, and City information users. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Systems Analyst II level and exercise less independent discretion and judgment in matters related to work procedures and methods. Incumbents in this class are expected to learn the operating procedures and policies of the work unit under the direction of the Division Manager. Incumbents initially appointed to the Systems Analyst I level may progress to Systems Analyst II after successfully completing one year (12 months) of progressively responsible experience as a Systems Analyst I with the City of Escondido, and achieving the qualifications and departmental requirements established for progression. Systems Analyst II : This is the experienced level class in the Systems Analyst series and is expected to independently perform the full range of technical and analytical support functions with only occasional instruction or assistance. Positions at this level are distinguished from the Systems Analyst I level by the performance of the full range of duties as assigned, working independently, applying well developed technical and analytical knowledge, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Systems Analyst II level are normally filled by advancement from the Systems Analyst I level. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties form those set forth below to address business needs and changing business practices. General Functions: Performs a variety of complex systems analysis in the design, implementation, maintenance, and upgrades of information systems and supporting computer hardware and software applications; programs new applications or enhances existing programs. Provides various applications development support in response to staff needs including software installation, set-up and configuration, and trouble shooting user problems; maintains existing computer applications by modifying programs or implementing new programs; tests modified programs for possible errors and resolves as needed. Installs, integrates, programs, administers, and maintains a variety of computer operating systems; conducts system performance analysis and tuning; installs and maintains system software, files and structures. Establishes and maintains security guidelines for individual program-level access, password expiration and protection of the City’s computer resources; adds or deletes user access as required. Develops relational database and spatial data interfaces and reports per staff requirements; provides quality assurance services and support for relational database applications. Analyzes computer management information systems to determine needed modifications or new development needs; designs, develops, and implements systems. Maintains and provides support to existing systems; provides technical answers to client requests for information on system use; responds to trouble calls and requests for major or minor systems modifications; tests, debugs and installs programs. Provides assistance in the design and development of new systems; from client requirements, determines methods of integrating and interfacing between existing programs to meet user needs. Performs system maintenance activities of various types on both physical and virtual servers; monitors system performance and disk space; maintains system security; resets application-level user passwords; grants or revokes access to applications. Plans, develops and analyzes additions, changes and enhancements to system software; determines impact to existing systems, and local/wide area networks. Performs technical duties in support of the City’s database systems; develops, documents and maintains the City’s database systems; maintains database security and user access; researches and analyzes new systems and database developments. Responds to requests from users regarding system operations or hardware and software problems; provides solutions to operational problems or refers users to appropriate staff member. Tests and supports a variety of specialized computer hardware, software, components and devices; and provides technical support and assistance to end users. Operates a variety of equipment including workstations, servers (physical and virtual), tablet computers, laptops, and printers. Performs related duties as required. Provides vacation and temporary relief as needed. When Assigned to Public Safety: Performs analytical duties in the development, operation, administration, and support of the City’s public safety information systems including the Computer Aided Dispatch (CAD) System for E9-1-1; Ensures critical police and fire systems function efficiently and effectively on a 24/7 basis; Manages projects related to maintaining and enhancing safety systems; Collaborates with Network team to ensure CJIS and DOJ compliance. Participates in on-call after hours support rotation. QUALIFICATIONS Knowledge of: Operations, services and activities of information systems programs. A variety of application programming languages. Personal computer hardware and software components. Principles and practices of computer science and information systems. Principles and concepts of network technology. Principles and practices of database maintenance and administration. Principles and practices of system testing, analysis and security best practices. Relational database design and methodology. Structured Query Language (SQL). Operational characteristics of a variety of computer systems, networks and associated hardware, software and related components. Methods and techniques used in the installation, troubleshooting and maintenance of application hardware and software. Methods and techniques of evaluating client information and technology requirements. Methods and techniques of using application design and development tools. Database principles and concepts. Principles and practices of customer service. Pertinent Federal, State and local laws, codes and regulations. Ability to: Provide support in the implementation and maintenance of various applications. Perform complex system analysis, design, development, and reporting duties. Respond to and identify user needs and determine resolutions. Identify business process areas needing optimization, and work with users to implement changes. Detect, isolate and resolve application hardware and software problems. Apply a wide variety of applications programming languages. Design, install, configure, and test hardware (physical/virtual) and software applications and programs. Troubleshoot complex hardware and software applications and programs. Evaluate, test, implement, convert to, and support new enterprise applications. Read, interpret and apply complex technical publications, manuals and related documents. Instruct users in the use of City computer systems. Operate a variety of computer systems and equipment. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Keep up-to-date with industry and security best practices. Continue to learn the latest technologies and seek out areas of business process improvement. Minimum Requirements Systems Analyst I/II Education/Training : Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field. Systems Analyst I Experience : Four years (full-time equivalent) of increasingly responsible systems analysis and software applications experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Systems Analyst II Experience : One year (full-time equivalent) of experience equivalent to a Systems Analyst I with the City of Escondido. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate : Possession of, or the ability to obtain, an appropriate, valid driver's license. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary.
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under the general supervision of the Director of Finance and Operations (DFO), the Technology & Web Consultant acts as the college webmaster, providing coordination, support, and training in the creation and maintenance of websites under the DNCBE umbrella. The incumbent is the primary contact for the technical needs of the college’s web and online presence including accessibility compliance. Works in collaboration with other college technology staff to support the students, faculty, staff, and administration of the David Nazarian College of Business and Economics (DNCBE). Provides technology support primarily to student access workstations, classrooms, and the Bookstein Institute. Provides consultation and advice to ensure hardware and software meet the needs of designated areas and follow college and University policies. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/u2ogqn6s3ucfhgxrp9yzaue6d2ck47hp Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Knowledge of Microsoft-based PC desktop/laptop operating systems (Windows 10, Windows 11) as well as desktop/laptop management systems (Active Directory, System Center Configuration Manager). Demonstrates working knowledge of Apple operating systems (Mac OS, iOS, etc.). Demonstrates working knowledge of HTML, CSS or other coding skills, SEO, and website content production. Ability and specialized skills to: apply and assess user needs; identify, analyze, and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Ability to learn and adapt to new/updated operating and management systems. Maintains currency with changes in technology, both on and off campus. Communicates effectively both orally and in writing, and can convey pertinent changes (to equipment, operations, campus guidelines, etc.) to relevant constituents. Exhibits strong customer service and interpersonal skills. Demonstrates the ability to assist others in completing work assignments, and prioritizing external needs with own workload. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more. Classification: Information Technology Consultant II / 0420 / 2 The anticipated HIRING RANGE: $4,912 - $7,200 per month, dependent upon qualifications and experience. The salary range for this classification is: $4,912 - $12,124 per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. This is a Regular position with a one-year probationary period. The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. General Information Applications received through June 5, 2024 will be considered in the initial review and the review of applications will continue until the position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment. Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: May 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 24, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under the general supervision of the Director of Finance and Operations (DFO), the Technology & Web Consultant acts as the college webmaster, providing coordination, support, and training in the creation and maintenance of websites under the DNCBE umbrella. The incumbent is the primary contact for the technical needs of the college’s web and online presence including accessibility compliance. Works in collaboration with other college technology staff to support the students, faculty, staff, and administration of the David Nazarian College of Business and Economics (DNCBE). Provides technology support primarily to student access workstations, classrooms, and the Bookstein Institute. Provides consultation and advice to ensure hardware and software meet the needs of designated areas and follow college and University policies. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/u2ogqn6s3ucfhgxrp9yzaue6d2ck47hp Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Knowledge of Microsoft-based PC desktop/laptop operating systems (Windows 10, Windows 11) as well as desktop/laptop management systems (Active Directory, System Center Configuration Manager). Demonstrates working knowledge of Apple operating systems (Mac OS, iOS, etc.). Demonstrates working knowledge of HTML, CSS or other coding skills, SEO, and website content production. Ability and specialized skills to: apply and assess user needs; identify, analyze, and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Ability to learn and adapt to new/updated operating and management systems. Maintains currency with changes in technology, both on and off campus. Communicates effectively both orally and in writing, and can convey pertinent changes (to equipment, operations, campus guidelines, etc.) to relevant constituents. Exhibits strong customer service and interpersonal skills. Demonstrates the ability to assist others in completing work assignments, and prioritizing external needs with own workload. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more. Classification: Information Technology Consultant II / 0420 / 2 The anticipated HIRING RANGE: $4,912 - $7,200 per month, dependent upon qualifications and experience. The salary range for this classification is: $4,912 - $12,124 per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. This is a Regular position with a one-year probationary period. The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. General Information Applications received through June 5, 2024 will be considered in the initial review and the review of applications will continue until the position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment. Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: May 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,700.00 per month to $5,800.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist Non-Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Career Empowerment Center (CEC) Data Analyst and Office Manager is the primary position responsible for the day to day operations of the CEC. This position oversees the budget of the department, prepares forms and contracts, requests, requisitions, and monitors the supplies inventory. The CEC Data Analyst and Office Manager oversees the front office, provides training and support to front office staff (student workers) and participates in the hiring and supervision of student workers. In addition, the CEC Data Analyst and Office Manager will lead our assessment initiatives, data management, and technology utilization. The position will oversee large-scale surveys such as the first destination survey as well as the office metrics and utilization of the CEC. In addition, the position will be responsible for the data extraction of the multiple career related systems and make recommendations based on the usage. The successful candidate will have a growth mindset, be detail oriented and collaborative, and whose responsibilities will support and empower CEC stakeholders and support storytelling by leveraging data. Responsibilities Technology and Data Management Data and System Maintenance: Organize, develop, and maintain career data systems for smooth operation of technology platforms for all stakeholders. Ensure that data collected is current, correct, and complete and processes are well documented. Maintain data systems and research best practice and alternative solutions to our current business office applications. Evaluate effectiveness of additional career development technologies to support students. Survey & Data Analysis: Oversee the execution of the first-destination survey and other surveys, including designing, launching, and analyzing responses. Extract and analyze data from key career center systems (e.g. Handshake, 12Twenty) and review utilization to develop strategies to increase digital engagement. Reporting: Prepare written summaries and visualizations to highlight the impact of CEC on all stakeholders. Plan, develop, and coordinate annual summary reports. Provide data analysis and prepare reports for decision-making, presentations, and meetings. Participate in processes and activities designed to establish an organizational culture that supports learning, collaboration, and collective responsibility to enhance professional relationships, job satisfaction, and organizational effectiveness. Provide professional development for colleagues in the program as needed (online and in-person presentations and online training modules). Fiscal Management Evaluate and recommend appropriate accounts for expenditures; propose new strategies and initiatives to develop additional revenue streams. Monitor all budgetary accounts; reconcile department budget records with accounting statements. Provide Director with updated reports with projected expenditures. Prepare monthly budget status and credit card reports. Manage contract processes (technology, staffing) working with Procurement and IT. Monitor inventory and purchase supplies. Manage front office and provide personnel and administrative support Manage the hiring, supervision and training of front desk student assistants. Design and assess processes and workflows to ensure efficient office operations. Maintain customer service standard of excellence to ensure high level of customer (student, employer, alumni, faculty/staff) satisfaction with CEC. Maintain office manual which outlines policies and procedures for all CEC front office operations and other critical workflows. Other Administrative Duties Provide administrative support to the Director. Provide event support for Employer Relations team. Provide student-facing support during peak usage periods. Establish and maintain record keeping system. Participate in department and campus committees. Minimum Qualifications Bachelor’s degree or a combination of education, training and relevant experience. Administrative work experience related to the position. Required Qualifications Strong communication skills (written and oral). Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Preferred Skills and Knowledge Bachelor's degree (or advanced degree) and at least 2 years of related experience. Experience with budget management. Proficiency in/knowledge of building and administering surveys. Experience analyzing large data sets. Proficiency in data analysis software and tools (e.g., Excel, R, Tableau, Microsoft Office, relational databases) to collect, analyze, interpret, and present career center outcomes and engagement data in a cohesive manner. Working knowledge of Handshake, 12Twenty, Canva, Canvas, and Peoplesoft. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: May 02 2024 Pacific Daylight Time Applications close: Sep 02 2024 Pacific Daylight Time Closing Date/Time:
May 03, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,700.00 per month to $5,800.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrative Analyst/Specialist Non-Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Career Empowerment Center (CEC) Data Analyst and Office Manager is the primary position responsible for the day to day operations of the CEC. This position oversees the budget of the department, prepares forms and contracts, requests, requisitions, and monitors the supplies inventory. The CEC Data Analyst and Office Manager oversees the front office, provides training and support to front office staff (student workers) and participates in the hiring and supervision of student workers. In addition, the CEC Data Analyst and Office Manager will lead our assessment initiatives, data management, and technology utilization. The position will oversee large-scale surveys such as the first destination survey as well as the office metrics and utilization of the CEC. In addition, the position will be responsible for the data extraction of the multiple career related systems and make recommendations based on the usage. The successful candidate will have a growth mindset, be detail oriented and collaborative, and whose responsibilities will support and empower CEC stakeholders and support storytelling by leveraging data. Responsibilities Technology and Data Management Data and System Maintenance: Organize, develop, and maintain career data systems for smooth operation of technology platforms for all stakeholders. Ensure that data collected is current, correct, and complete and processes are well documented. Maintain data systems and research best practice and alternative solutions to our current business office applications. Evaluate effectiveness of additional career development technologies to support students. Survey & Data Analysis: Oversee the execution of the first-destination survey and other surveys, including designing, launching, and analyzing responses. Extract and analyze data from key career center systems (e.g. Handshake, 12Twenty) and review utilization to develop strategies to increase digital engagement. Reporting: Prepare written summaries and visualizations to highlight the impact of CEC on all stakeholders. Plan, develop, and coordinate annual summary reports. Provide data analysis and prepare reports for decision-making, presentations, and meetings. Participate in processes and activities designed to establish an organizational culture that supports learning, collaboration, and collective responsibility to enhance professional relationships, job satisfaction, and organizational effectiveness. Provide professional development for colleagues in the program as needed (online and in-person presentations and online training modules). Fiscal Management Evaluate and recommend appropriate accounts for expenditures; propose new strategies and initiatives to develop additional revenue streams. Monitor all budgetary accounts; reconcile department budget records with accounting statements. Provide Director with updated reports with projected expenditures. Prepare monthly budget status and credit card reports. Manage contract processes (technology, staffing) working with Procurement and IT. Monitor inventory and purchase supplies. Manage front office and provide personnel and administrative support Manage the hiring, supervision and training of front desk student assistants. Design and assess processes and workflows to ensure efficient office operations. Maintain customer service standard of excellence to ensure high level of customer (student, employer, alumni, faculty/staff) satisfaction with CEC. Maintain office manual which outlines policies and procedures for all CEC front office operations and other critical workflows. Other Administrative Duties Provide administrative support to the Director. Provide event support for Employer Relations team. Provide student-facing support during peak usage periods. Establish and maintain record keeping system. Participate in department and campus committees. Minimum Qualifications Bachelor’s degree or a combination of education, training and relevant experience. Administrative work experience related to the position. Required Qualifications Strong communication skills (written and oral). Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Preferred Skills and Knowledge Bachelor's degree (or advanced degree) and at least 2 years of related experience. Experience with budget management. Proficiency in/knowledge of building and administering surveys. Experience analyzing large data sets. Proficiency in data analysis software and tools (e.g., Excel, R, Tableau, Microsoft Office, relational databases) to collect, analyze, interpret, and present career center outcomes and engagement data in a cohesive manner. Working knowledge of Handshake, 12Twenty, Canva, Canvas, and Peoplesoft. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: May 02 2024 Pacific Daylight Time Applications close: Sep 02 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 10, 2024
Working Title Associate Director of Service Management Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Service Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Service Management Appointment Type At-Will Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $9,500.00 - $10,808.00 Per Month ($114,000.00 - $129,696.00 Annually) Salary is commensurate with experience. Position Summary The incumbent is responsible for managing the daily operations of staff in the help desk, endpoint management, and service management teams. The responsibilities include assigning service tickets, network connectivity, staff management, and process improvement. This role is responsible for coordinating with University Housing to ensure that all residents have reliable and secure access to network services. In addition to coordinate with University Housing leadership to assist with the planning and implementation of their technology initiatives. The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. Position Information The Associate Director of Service Management responsibilities include: IT Service Management Planning and Innovation Work with the ITS Service Desk and Endpoint Management teams to develop strategic plans for wide scale hardware, application and OS deployments. Based on such planning, manage implementation and development products and projects, coordinating all functional and technical aspects of the implementation efforts, including coordinating change requests and service requests. Establish an environment of innovation by researching and examining current and new technology trends. Collaborate across all ITS teams including Enterprise Applications (EA), Systems, Security, and Network to develop tactical and strategic application development plans. Oversee endpoint security including the protection of sensitive data and the appropriate use of security technologies in these protections. Represent SF State in CSU-wide meetings and conferences as appropriate. Management Build appropriate training and time management activities and processes for the effective allocation of staff to tasks while also keeping current in technologies and best practices. Supporting the Systems Identity management team as related to the application support infrastructure of identity management. Coordinate the applicable service team response to Information Security Officer (ISO) initiated objectives and required or requested mitigations. Establishes goals, performance, and accountability measures to ensure staff are meeting timelines, working efficiently, and providing high levels of service delivery. Manages key vendor relationships with ITS vendors and service providers. Other Duties as Assigned Minimum Qualifications Bachelor's Degree in Business, Management Information Systems, Computing Science, or a related field. Seven to ten years in progressively responsible IT roles, including enterprise application development. Demonstrated success in managing or supervising a development team. Demonstrated success in working with collaborative IT governance bodies. Extensive experience with and working knowledge of software development methodologies, application security, and application architecture. Demonstrated ability to utilize proven implementation methodologies and project management tools. Excellent oral and written communication skills as well as excellent presentation skills. Strong problem-solving, leadership, team building, and organizational skills. Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including executive management. Preferred Qualifications Master’s Degree in Business, Management Information Systems, Computing Science, or a related field. Demonstrated success in leading complex IT projects in non-profit/Higher Education environment. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, and hardware). Experience in mobile development and support scenarios with native applications. Experience in the use of Confluence / Jira in a development organization. ITIL Certification Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY APPLICATION FILING PERIOD Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications. EXAM NUMBER W1082R-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD . The Opportunity The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes. Essential Job Functions Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support. Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support. Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. Strengthen compliance and governance structure around various procurement related processes. Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently. Provide final review and approval for the Source-To-Pay system project contractor deliverables. Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. Advise County executive management concerning the current and future direction of technological developments related to Procurement. Requirements Minimum Requirements : Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. License A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Special Requirement Information *In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to bgarcia@isd.lacounty.gov and indicate your name, exam name, and the exam number (W1082R-EA ) . Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance. All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. For applicants with international transcript(s) , a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. DESIRABLE QUALIFICATIONS: At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems. Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M. Additional Information Our Assessment Process: Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add bgarcia@isd.lacounty.gov , info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Have questions about anything listed above? Contact us: Exam Number: W1082R-EA Department Contact Name: Bianca Garcia Department Contact Phone: (323) 443-8832 Department Contact Email: bgarcia@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Financial and Operations Specialist, Student Success and Inclusive Excellence (SSIE) . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,124 per month, commensurate with qualifications and experience. The salary range for this classification is $5,273 to $9,537 per month. Classification Administrative Analyst/Specialist - Exempt II Position Information The California State University, Office of the Chancellor, is seeking a Financial and Operations Specialist, SSIE to provide strategic recommendations and insights to maximize department resources and supports administrative operations of the department. This position leads, coordinates, administers, and analyzes the fiscal and budgetary policies and procedures for all managed budgets within SSIE with varying complex fund sources and constraints. This position is responsible for ensuring that all transactions follow CSUCO, state, federal, and private grantor fiscal policies, practices, and procedures. The incumbent also acts as a financial thought-partner with department colleagues leading programmatic work. The incumbent independently monitors expenditures; identifies and rectifies processing errors; reconciles budget journal activities ensures accurate expenditure of funds; and leads the annual budget request and allocation processes. The incumbent also serves as the administrative specialist for human resources policies and procedures for the department. Responsibilities Under the general direction of the Associate Vice Chancellor, Student Success and Inclusive Excellence , the Financial and Operations Specialist, SSIE will: Budget Management and Fiscal Practices - 60% -Manage the overall SSIE budget and ensure departments compliance with all applicable CSU and CSUCO policies and procedures, and provisions of funding sources. -Lead, coordinate, administer, analyze, and monitor all financial and business-related transactions for SSIE and reporting departments across funding sources. -Advise AVC and other department administration on financial strategy and planning. -Work with department and division administration on grant proposal preparation. -Plan, organize, and manage multiple activities associated with pre- and post-award fiscal administration to ensure compliance with grant requirements and CSU policies. -Administer and track allocations, proposal requests, contracts, purchase orders, invoices, procurement credit card, travel and other documentation required for proper fund expenditure and accounting -Coordinate, administer and analyze funding distributed to CSU campuses for professional and program development. -Review and analyze financial reports and reconcile financial transactions for SSIE accounts using Peoplesoft Financial system. -Reconcile accounts on a monthly basis and make appropriate corrections to ensure that the budgets are accurate and that expenditures are in compliance with fund sources’ policies, GAAP, laws, regulations, and restrictions of funds. Address issues of concern as needed. -Communicate regularly with the division of Academic and Student Affairs, and Business and Finance to ensure departments are in compliance with financial transaction policies and procedures. -Determine appropriate and effective methods/approaches to executing financial matters based on an analysis of existing policies, procedures, and regulations. -Prepare data and/or reports on fiscal matters for various agencies (Division, Chancellor’s Office, Grantors, other CSU stakeholders as needed). -Develop policies, forms, trainings and onboarding for department staff and grant PIs regarding fiscal management and accounting. -Develop knowledge of all provisions, laws, and policies of departmental funding sources (including attending CO trainings and disseminating as needed). -Coordinate, plan, and develop the budget process for departments, including annual budget requests, projections, and various budget analysis. Work with the Director of Operations on the preparation of the annual budget request process and submittal of quarterly budget and fiscal-year end projection reports. -Manage the fiscal operations and act as secondary Delegation of Authority (DOA) for all department financial transactions. Departmental Operations - 20% -Serve as the lead resource point person and provide guidance to SSIE management and reporting departments on CO fiscal, HR, and operational processes and policy. -Provide day-to-day support to department managers by analyzing and research methodologies to streamline efforts and improve day-to-day operational procedures and needs. Maintain excellent customer service practices. -Enhance department communication through sharing and documentations of office procedures. -Develop, establish, and lead SSIE procedures and systems for office personnel, including but not limited to electronic filing of financial and HR documents. -Work collaboratively with ASA Director of Operations on space management for SSIE and work with CO partners to ensure adequate technology and tools are in place. -Maintain inventory of technical equipment and conduct regular audits. -As needed, train and lead student assistant(s) work to ensure processes and policies are applied. Apprise supervisor of any complex issues with recommendations for a resolve. Human Resources Processes - 15% -Assist SSIE departments with the preparation of personnel documents, review them for accuracy and compliance with CO processes and procedures. -Coordinate and process HR-related paperwork for recruitment, separation, special consultant renewal and reclassification documents and maintain personnel files. -Conduct and process labor cost distribution and staffing cost analysis. -Maintain all personnel transactions for SSIE, including preparation of personnel transaction forms as needed and requested according to Division and CSU personnel policies and procedures. -Coordinate and prepare documentation for engagement of CSU campus faculty and staff in additional services and/or buyout. Other duties as assigned - 5% -Provide general assistance to division staff as needed for the effective and efficient operation of SSIE. -Serve as backup to other areas as assigned and or administrative staff as directed. -Provide general assistance with other department projects and support programs staff as directed. Qualifications This position requires: -A Bachelor’s degree from an accredited four-year university or equivalent combination of education and related experience is required to include a minimum of 4 years progressively responsible budgetary and administrative work experience involving study, analysis, and or evaluation leading to the development or improvement of administrative policies, procedures, practices, and programs -Professional budget experience required, including budget development, budget preparation and reconciliation, financial analysis, or related experience. -Excellent administrative management skills required -Expertise with state and CSUCO fiscal policies, practices and procedures -Advance knowledge in Peoplesoft systems -Excellent written and verbal communication skills and effective interpersonal skills required -Experience with working effectively with a diverse group of individuals and a multi-cultural environment (faculty, students, funders, administrators, program officers, CSU stakeholders) -Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and /or education backgrounds -Excellent organizational skills in a multi-tasking environment; excellent attention to detail -Ability to handle multiple tasks simultaneously and ability to prioritize tasks to ensure completion in a timely manner to meet deadlines -Ability to take initiative and independently plan, coordinate, and perform work in various situations, demonstrate flexibility and reliability where numerous and diverse demands are involved -Ability to exercise sound and professional judgement to determine treatment of exceptional circumstances and be able to make recommendations as appropriate -Ability to present information clearly and effectively, respond to inquiries from staff on a variety of policies and procedures, and determine the most appropriate method or approach to address a fiscal or administrative manner -Ability to work effectively and productively as part of a team through close collaboration with colleagues, build and maintain cooperative working relationships, and maintain a positive and respectful attitude -Ability to provide excellent customer service to the University community, vendors, and stakeholders, and doing so in a polite and timely fashion -Proficiency with computer applications including Microsoft Office is required -Ability to use a broad range of technology, systems, and software applications -Work independently, but willing to take directions and ask questions -Ability to address sensitive issues and push them through to resolution -Ability to exercise sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals or the University -Strong analysis and problem-solving skills -Independent evaluation and determination of workload priorities Preferred Qualifications -Experience in managing federal, private, and state grants. -General knowledge of governmental, non-profit, and GAAP and regulations, laws, and rules. Application Period Priority consideration will be given to candidates who apply by June 29, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 15 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Financial and Operations Specialist, Student Success and Inclusive Excellence (SSIE) . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,124 per month, commensurate with qualifications and experience. The salary range for this classification is $5,273 to $9,537 per month. Classification Administrative Analyst/Specialist - Exempt II Position Information The California State University, Office of the Chancellor, is seeking a Financial and Operations Specialist, SSIE to provide strategic recommendations and insights to maximize department resources and supports administrative operations of the department. This position leads, coordinates, administers, and analyzes the fiscal and budgetary policies and procedures for all managed budgets within SSIE with varying complex fund sources and constraints. This position is responsible for ensuring that all transactions follow CSUCO, state, federal, and private grantor fiscal policies, practices, and procedures. The incumbent also acts as a financial thought-partner with department colleagues leading programmatic work. The incumbent independently monitors expenditures; identifies and rectifies processing errors; reconciles budget journal activities ensures accurate expenditure of funds; and leads the annual budget request and allocation processes. The incumbent also serves as the administrative specialist for human resources policies and procedures for the department. Responsibilities Under the general direction of the Associate Vice Chancellor, Student Success and Inclusive Excellence , the Financial and Operations Specialist, SSIE will: Budget Management and Fiscal Practices - 60% -Manage the overall SSIE budget and ensure departments compliance with all applicable CSU and CSUCO policies and procedures, and provisions of funding sources. -Lead, coordinate, administer, analyze, and monitor all financial and business-related transactions for SSIE and reporting departments across funding sources. -Advise AVC and other department administration on financial strategy and planning. -Work with department and division administration on grant proposal preparation. -Plan, organize, and manage multiple activities associated with pre- and post-award fiscal administration to ensure compliance with grant requirements and CSU policies. -Administer and track allocations, proposal requests, contracts, purchase orders, invoices, procurement credit card, travel and other documentation required for proper fund expenditure and accounting -Coordinate, administer and analyze funding distributed to CSU campuses for professional and program development. -Review and analyze financial reports and reconcile financial transactions for SSIE accounts using Peoplesoft Financial system. -Reconcile accounts on a monthly basis and make appropriate corrections to ensure that the budgets are accurate and that expenditures are in compliance with fund sources’ policies, GAAP, laws, regulations, and restrictions of funds. Address issues of concern as needed. -Communicate regularly with the division of Academic and Student Affairs, and Business and Finance to ensure departments are in compliance with financial transaction policies and procedures. -Determine appropriate and effective methods/approaches to executing financial matters based on an analysis of existing policies, procedures, and regulations. -Prepare data and/or reports on fiscal matters for various agencies (Division, Chancellor’s Office, Grantors, other CSU stakeholders as needed). -Develop policies, forms, trainings and onboarding for department staff and grant PIs regarding fiscal management and accounting. -Develop knowledge of all provisions, laws, and policies of departmental funding sources (including attending CO trainings and disseminating as needed). -Coordinate, plan, and develop the budget process for departments, including annual budget requests, projections, and various budget analysis. Work with the Director of Operations on the preparation of the annual budget request process and submittal of quarterly budget and fiscal-year end projection reports. -Manage the fiscal operations and act as secondary Delegation of Authority (DOA) for all department financial transactions. Departmental Operations - 20% -Serve as the lead resource point person and provide guidance to SSIE management and reporting departments on CO fiscal, HR, and operational processes and policy. -Provide day-to-day support to department managers by analyzing and research methodologies to streamline efforts and improve day-to-day operational procedures and needs. Maintain excellent customer service practices. -Enhance department communication through sharing and documentations of office procedures. -Develop, establish, and lead SSIE procedures and systems for office personnel, including but not limited to electronic filing of financial and HR documents. -Work collaboratively with ASA Director of Operations on space management for SSIE and work with CO partners to ensure adequate technology and tools are in place. -Maintain inventory of technical equipment and conduct regular audits. -As needed, train and lead student assistant(s) work to ensure processes and policies are applied. Apprise supervisor of any complex issues with recommendations for a resolve. Human Resources Processes - 15% -Assist SSIE departments with the preparation of personnel documents, review them for accuracy and compliance with CO processes and procedures. -Coordinate and process HR-related paperwork for recruitment, separation, special consultant renewal and reclassification documents and maintain personnel files. -Conduct and process labor cost distribution and staffing cost analysis. -Maintain all personnel transactions for SSIE, including preparation of personnel transaction forms as needed and requested according to Division and CSU personnel policies and procedures. -Coordinate and prepare documentation for engagement of CSU campus faculty and staff in additional services and/or buyout. Other duties as assigned - 5% -Provide general assistance to division staff as needed for the effective and efficient operation of SSIE. -Serve as backup to other areas as assigned and or administrative staff as directed. -Provide general assistance with other department projects and support programs staff as directed. Qualifications This position requires: -A Bachelor’s degree from an accredited four-year university or equivalent combination of education and related experience is required to include a minimum of 4 years progressively responsible budgetary and administrative work experience involving study, analysis, and or evaluation leading to the development or improvement of administrative policies, procedures, practices, and programs -Professional budget experience required, including budget development, budget preparation and reconciliation, financial analysis, or related experience. -Excellent administrative management skills required -Expertise with state and CSUCO fiscal policies, practices and procedures -Advance knowledge in Peoplesoft systems -Excellent written and verbal communication skills and effective interpersonal skills required -Experience with working effectively with a diverse group of individuals and a multi-cultural environment (faculty, students, funders, administrators, program officers, CSU stakeholders) -Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and /or education backgrounds -Excellent organizational skills in a multi-tasking environment; excellent attention to detail -Ability to handle multiple tasks simultaneously and ability to prioritize tasks to ensure completion in a timely manner to meet deadlines -Ability to take initiative and independently plan, coordinate, and perform work in various situations, demonstrate flexibility and reliability where numerous and diverse demands are involved -Ability to exercise sound and professional judgement to determine treatment of exceptional circumstances and be able to make recommendations as appropriate -Ability to present information clearly and effectively, respond to inquiries from staff on a variety of policies and procedures, and determine the most appropriate method or approach to address a fiscal or administrative manner -Ability to work effectively and productively as part of a team through close collaboration with colleagues, build and maintain cooperative working relationships, and maintain a positive and respectful attitude -Ability to provide excellent customer service to the University community, vendors, and stakeholders, and doing so in a polite and timely fashion -Proficiency with computer applications including Microsoft Office is required -Ability to use a broad range of technology, systems, and software applications -Work independently, but willing to take directions and ask questions -Ability to address sensitive issues and push them through to resolution -Ability to exercise sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals or the University -Strong analysis and problem-solving skills -Independent evaluation and determination of workload priorities Preferred Qualifications -Experience in managing federal, private, and state grants. -General knowledge of governmental, non-profit, and GAAP and regulations, laws, and rules. Application Period Priority consideration will be given to candidates who apply by June 29, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 15 2023 Pacific Daylight Time Applications close: Closing Date/Time:
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment please email PCHRDSRFRecruit@Placer.ca.gov. Closing Date/Time: 6/3/2024 5:00:00 PM
Apr 30, 2024
Full Time
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment please email PCHRDSRFRecruit@Placer.ca.gov. Closing Date/Time: 6/3/2024 5:00:00 PM