County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under close supervision in a learning capacity, performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; manages a caseload of increasingly difficult cases; and performs other related work as assigned. Typical assignments are within child welfare and adult services programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources, including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the service plan goals. Participates in in-service training and other staff development activities to increase knowledge of the social work practices and achieve technical proficiency. Develops, coordinates and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or supports clients with complex or specialized needs; provides crisis intervention. Provides self-help information, education, and services; works with clients and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: Bachelor's degree from an accredited four year college or university with a major in social welfare/social work, social/human services, sociology, or other social or behavioral science. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in a field other than listed in the above ; AND one (1) year of full-time experience in the Social Worker Assistant II, Employment and Training Worker II, or comparable classification, or two (2) years of full-time experience providing direct services to children or adults in a private or public agency setting, as defined below. Pattern 3: Successful completion of 30 college semester units (45 quarter) from an accredited college or university, including 15 semester units (22 quarter) in social welfare/social work, social/human services, sociology, or other social or behavioral science; AND three (3) years of full-time experience in the Social Worker Assistant II, Employment and Training Worker II, or comparable classification, or three (3) years of full-time experience providing direct services to children or adults in a private or public agency setting, as defined below. Direct services is defined as: providing professional services in a private or public agency setting to help clients work through life difficulties and overcome challenges. This may include assisting clients who are dealing with a wide range of issues from unemployment, homelessness, and poverty, to terminal illness, domestic violence, and substance abuse. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Basic principles of individual and group behavior. Current issues in the field of social welfare. Basic public welfare programs on the Federal, State, and local level. General principles of public assistance policies and programs. Basic principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Basic signs of abuse/neglect of children, the elderly and dependent adults. Skill to: Communicate effectively, both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulations to welfare department operations. Interpret and explain to the clients, recipient, or other public social service programs, policies, rules, and regulations. Write clear and concise narrative reports, correspondence and other materials. Develop skill in interviewing case recording and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Basic analysis and problem solving. Establish and maintain effective professional working relationships with agency staff, clients, and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with moderate direction. Recognize the relevance and significance of obtained facts. Work with increasingly difficult cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful settings/emergencies. Accept and use constative supervision and constructive feedback. Learn, understand and apply the agency programs, policies, and procedures. Use a computer to accurately and rapidly enter and retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All applications will be reviewed with those judged most qualified progressing further in the selection process; incomplete applications will not be considered. The examination process will consist of a written exam (Pass/Fail) and those who pass the written exam will be invited to participate in a qualifications appraisal panel (oral exam, weight 100%). The written and oral examinations will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
The Position The current vacancies are in Ukiah. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under close supervision in a learning capacity, performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; manages a caseload of increasingly difficult cases; and performs other related work as assigned. Typical assignments are within child welfare and adult services programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources, including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the service plan goals. Participates in in-service training and other staff development activities to increase knowledge of the social work practices and achieve technical proficiency. Develops, coordinates and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or supports clients with complex or specialized needs; provides crisis intervention. Provides self-help information, education, and services; works with clients and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: Bachelor's degree from an accredited four year college or university with a major in social welfare/social work, social/human services, sociology, or other social or behavioral science. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in a field other than listed in the above ; AND one (1) year of full-time experience in the Social Worker Assistant II, Employment and Training Worker II, or comparable classification, or two (2) years of full-time experience providing direct services to children or adults in a private or public agency setting, as defined below. Pattern 3: Successful completion of 30 college semester units (45 quarter) from an accredited college or university, including 15 semester units (22 quarter) in social welfare/social work, social/human services, sociology, or other social or behavioral science; AND three (3) years of full-time experience in the Social Worker Assistant II, Employment and Training Worker II, or comparable classification, or three (3) years of full-time experience providing direct services to children or adults in a private or public agency setting, as defined below. Direct services is defined as: providing professional services in a private or public agency setting to help clients work through life difficulties and overcome challenges. This may include assisting clients who are dealing with a wide range of issues from unemployment, homelessness, and poverty, to terminal illness, domestic violence, and substance abuse. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Basic principles of individual and group behavior. Current issues in the field of social welfare. Basic public welfare programs on the Federal, State, and local level. General principles of public assistance policies and programs. Basic principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Basic signs of abuse/neglect of children, the elderly and dependent adults. Skill to: Communicate effectively, both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulations to welfare department operations. Interpret and explain to the clients, recipient, or other public social service programs, policies, rules, and regulations. Write clear and concise narrative reports, correspondence and other materials. Develop skill in interviewing case recording and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Basic analysis and problem solving. Establish and maintain effective professional working relationships with agency staff, clients, and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with moderate direction. Recognize the relevance and significance of obtained facts. Work with increasingly difficult cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful settings/emergencies. Accept and use constative supervision and constructive feedback. Learn, understand and apply the agency programs, policies, and procedures. Use a computer to accurately and rapidly enter and retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All applications will be reviewed with those judged most qualified progressing further in the selection process; incomplete applications will not be considered. The examination process will consist of a written exam (Pass/Fail) and those who pass the written exam will be invited to participate in a qualifications appraisal panel (oral exam, weight 100%). The written and oral examinations will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
CITY OF MILPITAS, CA
Milpitas, California, United States
Definition **THIS RECRUITMENT IS OPEN UNTIL FILLED, AND MAY CLOSE AT ANY TIME. APPLICATIONS ARE SCREENED ON A REGULAR BASIS ** The Recreation Administrative Assistant classification is responsible for providing outstanding customer service at the Recreation facilities while performing basic clerical tasks and light maintenance to ensure facilities are safe, presentable, and welcoming. Assignments are generally limited and routine in scope and are performed within a procedural framework established by higher-level employees. Although Recreation Administrative Assistants are trained to work interchangeably at the Milpitas Community Center, Milpitas Sports Center, and Barbara Lee Senior Center, most are assigned a regular weekly schedule at one of the three facilities and have the option to pick up additional shifts at any facility. DISTINGUISHING CHARACTERISTICS This is a temporary, unbenefited position and is considered extra help. Examples of Duties Duties may include, but are not limited to the following: Greet members of the public, visitors, delivery personnel, and employees arriving at the facility. Provide directions and assist with check-in as needed. Respond to in-person, phone, and e-mail inquiries, handling routine requests promptly and professionally, routing complex inquiries to the appropriate staff member, taking messages, and following up on inquiries as needed. Process registration, rental, and membership transactions in the ActiveNet system and perform cashier duties Maintain the office and lobby areas, including bulletin boards, literature racks, and lobby decor. Data entry, generating reports, filing, and retrieving files. Receive and distribute supply orders and maintain inventory records. Open and close building in accordance with established procedures. QUALIFICATIONS Knowledge of: Basic office functions Customer service techniques Appropriate use of office equipment Basic record-keeping Ability to: Maintain a professional front desk environment by providing friendly, professional, efficient customer service to diverse external and internal clients. Understand and enforce facility rules, policies, and procedures, demonstrate leadership, public relations, and good decision-making skills Understand, accurately explain, and enthusiastically promote in conversation the programs, services, rentals, and special events offered departmentwide. Maintain attention to detail when processing transactions and paperwork. Perform various cleaning and maintenance duties as directed to maintain a clean and safe facility, including front desk and lobby environment. Promptly reporting safety concerns and emergencies and mitigating hazards. Ability to work independently, as this employee may be the only staff in the building during certain early or late shifts. Prepare and maintain reports Represent the City of Milpitas Recreation and Community Services in a professional manner Follow the City’s and Recreation and Community Services’ policies and regulations. EDUCATION AND EXPERIENCE Minimum age at the time of hire is 18 years old. No experience is required. Some office and/or customer service experience is preferred. Strong communication skills in English, both written and spoken. Bilingual communication skills in Spanish, Vietnamese or Chinese are a plus. Typical Qualifications SPECIAL REQUIREMENTS: Essential duties require the following physical abilities and work environment. Essential duties require prolonged sitting, computer use, and telephone use in an office environment and be able to reach, squat, lift, and carry up to 25 pounds. Work is typically accomplished in an indoor environment with heavy public contact. SUPERVISION RECEIVED AND EXERCISED Supervision is received from a Recreation Services Supervisor, or higher, job classification. No supervision is exercised over others. The City of Milpitas is an Equal Opportunity/ADA employer. Reasonable accommodation in the application, examination, and selection process will be made upon request to Human Resources at (408) 586-3090. The information contained in this announcement does not constitute either an expressed or implied contract and these provisions are subject to change. City of Milpitas Temporary/ Seasonal Employee* Benefits at a Glance Retirement Benefits Federal law requires that employees who are not members of the City retirement plan (CalPERS) be covered under an alternate retirement plan (PARS). 6% of your salary will be deducted for participation in the PARS plan. The City will also contribute 1.5% of your earnings to your PARS account every pay period. Paid Time Off In accordance with State Law, after 90 days, Temporary/Seasonal employees receive 24 hours to use for sick leave. Work and Life Temporary/Seasonal employees are eligible for membership at the Milpitas Sports Center. Temporary/Seasonal employees are eligible for membership in Commonwealth Credit Union, which offers a broad range of financial and investment services. Temporary/Seasonal employees may qualify for Transportation Reduction Incentive Program (TRIP) cash incentive or transit subsidies based on their commute method. Health Insurance (Not available to most Temporary/Seasonal Employees) Temporary employees in a non-clerical position hired in the Planning, Engineering and Building Divisions may qualify for participation in CalPERS health, Delta Dental and Vision. (per Res. 7062) o Multiple plans available through CalPERS Health; plans with Kaiser rate or lower are paid by the City. Delta Dental: City paid Vision: City paid *Temporary/Seasonal employees are limited to work no more than 1000 hours per Fiscal Year. Closing Date/Time: Continuous
Definition **THIS RECRUITMENT IS OPEN UNTIL FILLED, AND MAY CLOSE AT ANY TIME. APPLICATIONS ARE SCREENED ON A REGULAR BASIS ** The Recreation Administrative Assistant classification is responsible for providing outstanding customer service at the Recreation facilities while performing basic clerical tasks and light maintenance to ensure facilities are safe, presentable, and welcoming. Assignments are generally limited and routine in scope and are performed within a procedural framework established by higher-level employees. Although Recreation Administrative Assistants are trained to work interchangeably at the Milpitas Community Center, Milpitas Sports Center, and Barbara Lee Senior Center, most are assigned a regular weekly schedule at one of the three facilities and have the option to pick up additional shifts at any facility. DISTINGUISHING CHARACTERISTICS This is a temporary, unbenefited position and is considered extra help. Examples of Duties Duties may include, but are not limited to the following: Greet members of the public, visitors, delivery personnel, and employees arriving at the facility. Provide directions and assist with check-in as needed. Respond to in-person, phone, and e-mail inquiries, handling routine requests promptly and professionally, routing complex inquiries to the appropriate staff member, taking messages, and following up on inquiries as needed. Process registration, rental, and membership transactions in the ActiveNet system and perform cashier duties Maintain the office and lobby areas, including bulletin boards, literature racks, and lobby decor. Data entry, generating reports, filing, and retrieving files. Receive and distribute supply orders and maintain inventory records. Open and close building in accordance with established procedures. QUALIFICATIONS Knowledge of: Basic office functions Customer service techniques Appropriate use of office equipment Basic record-keeping Ability to: Maintain a professional front desk environment by providing friendly, professional, efficient customer service to diverse external and internal clients. Understand and enforce facility rules, policies, and procedures, demonstrate leadership, public relations, and good decision-making skills Understand, accurately explain, and enthusiastically promote in conversation the programs, services, rentals, and special events offered departmentwide. Maintain attention to detail when processing transactions and paperwork. Perform various cleaning and maintenance duties as directed to maintain a clean and safe facility, including front desk and lobby environment. Promptly reporting safety concerns and emergencies and mitigating hazards. Ability to work independently, as this employee may be the only staff in the building during certain early or late shifts. Prepare and maintain reports Represent the City of Milpitas Recreation and Community Services in a professional manner Follow the City’s and Recreation and Community Services’ policies and regulations. EDUCATION AND EXPERIENCE Minimum age at the time of hire is 18 years old. No experience is required. Some office and/or customer service experience is preferred. Strong communication skills in English, both written and spoken. Bilingual communication skills in Spanish, Vietnamese or Chinese are a plus. Typical Qualifications SPECIAL REQUIREMENTS: Essential duties require the following physical abilities and work environment. Essential duties require prolonged sitting, computer use, and telephone use in an office environment and be able to reach, squat, lift, and carry up to 25 pounds. Work is typically accomplished in an indoor environment with heavy public contact. SUPERVISION RECEIVED AND EXERCISED Supervision is received from a Recreation Services Supervisor, or higher, job classification. No supervision is exercised over others. The City of Milpitas is an Equal Opportunity/ADA employer. Reasonable accommodation in the application, examination, and selection process will be made upon request to Human Resources at (408) 586-3090. The information contained in this announcement does not constitute either an expressed or implied contract and these provisions are subject to change. City of Milpitas Temporary/ Seasonal Employee* Benefits at a Glance Retirement Benefits Federal law requires that employees who are not members of the City retirement plan (CalPERS) be covered under an alternate retirement plan (PARS). 6% of your salary will be deducted for participation in the PARS plan. The City will also contribute 1.5% of your earnings to your PARS account every pay period. Paid Time Off In accordance with State Law, after 90 days, Temporary/Seasonal employees receive 24 hours to use for sick leave. Work and Life Temporary/Seasonal employees are eligible for membership at the Milpitas Sports Center. Temporary/Seasonal employees are eligible for membership in Commonwealth Credit Union, which offers a broad range of financial and investment services. Temporary/Seasonal employees may qualify for Transportation Reduction Incentive Program (TRIP) cash incentive or transit subsidies based on their commute method. Health Insurance (Not available to most Temporary/Seasonal Employees) Temporary employees in a non-clerical position hired in the Planning, Engineering and Building Divisions may qualify for participation in CalPERS health, Delta Dental and Vision. (per Res. 7062) o Multiple plans available through CalPERS Health; plans with Kaiser rate or lower are paid by the City. Delta Dental: City paid Vision: City paid *Temporary/Seasonal employees are limited to work no more than 1000 hours per Fiscal Year. Closing Date/Time: Continuous