CAREER DESCRIPTION AUDIT MANAGER (Fiscal Manager) This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Fiscal Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Friday, May 3, 2024 at 11:59PM (PST). ORANGE COUNTY INTERNAL AUDIT DEPARTMENT The mission of the Internal Audit Department (IAD) is to provide highly reliable, independent, objective evaluations and business and financial advisory services to the Board of Supervisors and County management to assist them with their important business and financial decisions, and to protect and safeguard the County’s resources and assets. IAD supports and assists the Board of Supervisors and County management in the realization of their business goals and objectives by testing and reporting on the effectiveness of their internal control systems and processes. County management relies on these systems and processes for safeguarding the County’s assets and resources, reasonable and prudent financial stewardship, accurate recording and reporting, and achieving the County’s goals and objectives. Click here for more information on the Internal Audit Department. Click here for more information on the County of Orange. THE OPPORTUNITY Internal Audit is seeking an experienced, innovative, and results oriented audit professional to join its team. The Fiscal Manager has auditing duties and responsibilities in various technical and administrative functions, including but not limited to the following: supervising internal control audits (audit program development, work paper review, budget monitoring), ensuring adherence to professional standards, oversight reporting, risk assessment, and recruiting. The position will supervise a team of auditing professionals for engagements within Internal Audit. In addition, the Audit Manager will perform but is not limited to the following duties: Leading internal control, information technology, and compliance audits. Developing innovative internal audit techniques to better evaluate high-risk areas and their vulnerabilities within internal audit. Coordinating and leading interviews with department management to evaluate risks, correct deficiencies, and improve operations. Utilize data analytics tools such as TeamMate Analytics to support internal audit testing resulting in strong audit conclusions. Provide advisory services related to information technology, and financial and internal controls. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree in Accounting or closely related field and three (3) years of experience performing professional-level auditing services such as engagement planning/supervision, risk assessment, fieldwork performance/monitoring, issue identification, recommendation development, report preparation, client relations. In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Professional and Technical Expertise Certified Public Accountant (CPA) license issued from the State of California, Certified Internal Auditor (CIA), and/or Certified Information Systems Auditor (CISA) certifications are desirable but not required. Knowledge of accounting and auditing principles and terminology as they apply to the governmental accounting cycle, accounting records, classification of accounts, cost accounting, fund accounting, budget process, appropriation and encumbrance control, accounting for inventory, preparation of financial statements and bank reconciliations Accounting and auditing techniques including application to controlling and subsidiary accounts, reconciliation of accounts, financial internal controls, accruals, deferrals and estimated items, sales and collection transactions, the closing process, receivables, payables, correction of errors, and/or compliance audit Experience with professional Internal Auditing standards and procedures and ability to conduct and supervise integrated financial, operational, or compliance audits including engagement planning, risk assessment, fieldwork supervision, use of data analytics, electronic audit workpaper preparation/review techniques, internal control deficiency identification, corresponding recommendation development, and report preparation A thorough understanding of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) Internal Control - Integrated Framework and risk assessment Ability to prepare, present, and communicate audit findings and complex audit reports in an appropriate format to various levels of staff including management and executives Problem Solving | Analytical Skills Skill and ability to quickly assess and analyze complex and challenging issues associated with changes to accounting or auditing practices and communicate information and actions needed in a timely and responsive manner Skill and ability to independently conduct research and accurately interpret relevant data to formulate recommendations for modifying program policies, procedures, and requirements Working in a fast-paced environment, to multi-task, while handling and prioritizing multiple projects and to meet deadlines with accurate and complete work product Analyze and support planning efforts for identifying future resource needs and business process improvements Leadership | Management Ability to lead a high performance and forward focused team of auditing professionals by inspiring, motivating and empowering them to achieve agency goals and performance measures Coaching and inspiring peers and subordinates to be results oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Confidently taking responsibility for making decisions in a fair and consistent manner that fosters a supportive working environment for maintaining the integrity of agency operations and delivering responsive and quality services Ability and experience in effectively mediate conflict between subordinate staff members and/or peers, by building consensus and collaboration in arriving to a resolution Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and upper-level management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Ability to communicate technical and complex information in a clear and concise manner Listening effectively to others and shares technical knowledge with others MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Fiscal Manager classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
CAREER DESCRIPTION AUDIT MANAGER (Fiscal Manager) This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Fiscal Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Friday, May 3, 2024 at 11:59PM (PST). ORANGE COUNTY INTERNAL AUDIT DEPARTMENT The mission of the Internal Audit Department (IAD) is to provide highly reliable, independent, objective evaluations and business and financial advisory services to the Board of Supervisors and County management to assist them with their important business and financial decisions, and to protect and safeguard the County’s resources and assets. IAD supports and assists the Board of Supervisors and County management in the realization of their business goals and objectives by testing and reporting on the effectiveness of their internal control systems and processes. County management relies on these systems and processes for safeguarding the County’s assets and resources, reasonable and prudent financial stewardship, accurate recording and reporting, and achieving the County’s goals and objectives. Click here for more information on the Internal Audit Department. Click here for more information on the County of Orange. THE OPPORTUNITY Internal Audit is seeking an experienced, innovative, and results oriented audit professional to join its team. The Fiscal Manager has auditing duties and responsibilities in various technical and administrative functions, including but not limited to the following: supervising internal control audits (audit program development, work paper review, budget monitoring), ensuring adherence to professional standards, oversight reporting, risk assessment, and recruiting. The position will supervise a team of auditing professionals for engagements within Internal Audit. In addition, the Audit Manager will perform but is not limited to the following duties: Leading internal control, information technology, and compliance audits. Developing innovative internal audit techniques to better evaluate high-risk areas and their vulnerabilities within internal audit. Coordinating and leading interviews with department management to evaluate risks, correct deficiencies, and improve operations. Utilize data analytics tools such as TeamMate Analytics to support internal audit testing resulting in strong audit conclusions. Provide advisory services related to information technology, and financial and internal controls. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree in Accounting or closely related field and three (3) years of experience performing professional-level auditing services such as engagement planning/supervision, risk assessment, fieldwork performance/monitoring, issue identification, recommendation development, report preparation, client relations. In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Professional and Technical Expertise Certified Public Accountant (CPA) license issued from the State of California, Certified Internal Auditor (CIA), and/or Certified Information Systems Auditor (CISA) certifications are desirable but not required. Knowledge of accounting and auditing principles and terminology as they apply to the governmental accounting cycle, accounting records, classification of accounts, cost accounting, fund accounting, budget process, appropriation and encumbrance control, accounting for inventory, preparation of financial statements and bank reconciliations Accounting and auditing techniques including application to controlling and subsidiary accounts, reconciliation of accounts, financial internal controls, accruals, deferrals and estimated items, sales and collection transactions, the closing process, receivables, payables, correction of errors, and/or compliance audit Experience with professional Internal Auditing standards and procedures and ability to conduct and supervise integrated financial, operational, or compliance audits including engagement planning, risk assessment, fieldwork supervision, use of data analytics, electronic audit workpaper preparation/review techniques, internal control deficiency identification, corresponding recommendation development, and report preparation A thorough understanding of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) Internal Control - Integrated Framework and risk assessment Ability to prepare, present, and communicate audit findings and complex audit reports in an appropriate format to various levels of staff including management and executives Problem Solving | Analytical Skills Skill and ability to quickly assess and analyze complex and challenging issues associated with changes to accounting or auditing practices and communicate information and actions needed in a timely and responsive manner Skill and ability to independently conduct research and accurately interpret relevant data to formulate recommendations for modifying program policies, procedures, and requirements Working in a fast-paced environment, to multi-task, while handling and prioritizing multiple projects and to meet deadlines with accurate and complete work product Analyze and support planning efforts for identifying future resource needs and business process improvements Leadership | Management Ability to lead a high performance and forward focused team of auditing professionals by inspiring, motivating and empowering them to achieve agency goals and performance measures Coaching and inspiring peers and subordinates to be results oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Confidently taking responsibility for making decisions in a fair and consistent manner that fosters a supportive working environment for maintaining the integrity of agency operations and delivering responsive and quality services Ability and experience in effectively mediate conflict between subordinate staff members and/or peers, by building consensus and collaboration in arriving to a resolution Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and upper-level management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Ability to communicate technical and complex information in a clear and concise manner Listening effectively to others and shares technical knowledge with others MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Fiscal Manager classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/3/2024 11:59 PM Pacific
TEXAS PARKS AND WILDLIFE
Stonewall, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Melissa Kneese, (830) 644-2252 x228 PHYSICAL WORK ADDRESS: Lyndon B. Johnson State Park & Historic Site, 199 State Park Road 52, Stonewall, TX 78671 GENERAL DESCRIPTION : Under the direction of the Park Store Manager, this position performs entry-level to routine customer service work and is responsible for providing support for the park Visitor Center Complex, Park Store, Park Office, and Aquatic Complex. Performs routine clerical work; maintains files; assists with inventory control; merchandising and sales in park store and at Aquatic Complex. Responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated registration system, accounting for daily revenue and ancillary product sales; preparation of reports, and processing of correspondence; and general cleaning of workstations. Operates credit card machine, registration computer system, and general office equipment. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stress during peak workload periods; Ability to use reservations/registration and Internet; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 10 to 40 hours per week, includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturday and Sunday and holidays; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 7, 2024, 11:59:00 PM
Apr 17, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Melissa Kneese, (830) 644-2252 x228 PHYSICAL WORK ADDRESS: Lyndon B. Johnson State Park & Historic Site, 199 State Park Road 52, Stonewall, TX 78671 GENERAL DESCRIPTION : Under the direction of the Park Store Manager, this position performs entry-level to routine customer service work and is responsible for providing support for the park Visitor Center Complex, Park Store, Park Office, and Aquatic Complex. Performs routine clerical work; maintains files; assists with inventory control; merchandising and sales in park store and at Aquatic Complex. Responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated registration system, accounting for daily revenue and ancillary product sales; preparation of reports, and processing of correspondence; and general cleaning of workstations. Operates credit card machine, registration computer system, and general office equipment. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stress during peak workload periods; Ability to use reservations/registration and Internet; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 10 to 40 hours per week, includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturday and Sunday and holidays; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 7, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Corpus Christi, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Clerk I-IV Army 15P, 42A, 56M, 68G, 420A Clerk I-IV Navy AZ, CS, LS, LSS, PS, RP, RS, SN, YN, YNS, 741X Clerk I-IV Coast Guard SK, YN, F&S, PERS Clerk I-IV Marine Corps 0100, 0111, 0161, 3051, 3372, 3432, 4133, 6042, 6046, 6617, 6672, 0160, 0170 Clerk I-IV Air Force 3FSX1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the TPWD Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Michele Remmers, (361) 749-5246 PHYSICAL WORK ADDRESS: Mustang Island State Park, 9394 State Highway 361, Corpus Christi, TX 78418 GENERAL DESCRIPTION: Under the general supervision of the Office Manager, this position performs entry-level to routine (journey-level) clerical work and is responsible for general clerical duties, customer service, revenue collection, license and permit sales, and automated campsite registration for Mustang Island State Park. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Headquarters. Operates credit card machine, campsite registration, and computer and license sales machine. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Completion of 8th grade. Experience: No experience required. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid State driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of spelling, punctuation, and grammar; Knowledge of business or program terminology, methods, and procedures; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to interact with varied constituencies and populations; Ability to prepare and maintain records, files, and reports; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work 10-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Hours may be reduced or extended as needed through primary peak season from March to September; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; Required to travel 5% with possible overnight stays; Must conform to agency work rules, safety program and dress and grooming standards; Non smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 2, 2024, 11:59:00 PM
Apr 03, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Clerk I-IV Army 15P, 42A, 56M, 68G, 420A Clerk I-IV Navy AZ, CS, LS, LSS, PS, RP, RS, SN, YN, YNS, 741X Clerk I-IV Coast Guard SK, YN, F&S, PERS Clerk I-IV Marine Corps 0100, 0111, 0161, 3051, 3372, 3432, 4133, 6042, 6046, 6617, 6672, 0160, 0170 Clerk I-IV Air Force 3FSX1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the TPWD Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Michele Remmers, (361) 749-5246 PHYSICAL WORK ADDRESS: Mustang Island State Park, 9394 State Highway 361, Corpus Christi, TX 78418 GENERAL DESCRIPTION: Under the general supervision of the Office Manager, this position performs entry-level to routine (journey-level) clerical work and is responsible for general clerical duties, customer service, revenue collection, license and permit sales, and automated campsite registration for Mustang Island State Park. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Headquarters. Operates credit card machine, campsite registration, and computer and license sales machine. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Completion of 8th grade. Experience: No experience required. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid State driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of spelling, punctuation, and grammar; Knowledge of business or program terminology, methods, and procedures; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to interact with varied constituencies and populations; Ability to prepare and maintain records, files, and reports; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work 10-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Hours may be reduced or extended as needed through primary peak season from March to September; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; Required to travel 5% with possible overnight stays; Must conform to agency work rules, safety program and dress and grooming standards; Non smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Jul 2, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Bastrop, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Kwiatkowski, (512) 332-1281 PHYSICAL WORK ADDRESS: Bastrop State Park, 100 Park Road 1A, Bastrop, Texas 78602 GENERAL DESCRIPTION : Under the supervision of the Pool Manager, this position performs entry-level customer service work at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Must be at least 16 years of age; Position contingent upon funding. Required to work 20-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 28, 2024, 11:59:00 PM
Mar 08, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Kwiatkowski, (512) 332-1281 PHYSICAL WORK ADDRESS: Bastrop State Park, 100 Park Road 1A, Bastrop, Texas 78602 GENERAL DESCRIPTION : Under the supervision of the Pool Manager, this position performs entry-level customer service work at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Must be at least 16 years of age; Position contingent upon funding. Required to work 20-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 28, 2024, 11:59:00 PM
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, part time, non-benefited position through 12/30/2022 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $40.00-$50.00 per hour. Location: Riverside and San Bernardino Counties Program Summary: The Orange County / Inland Empire Small Business Development Center is a federal program partially funded by the U.S. Small Business Administration & the California Governor’s Office of Business & Economic Development. The SBDC is hosted by CSU, Fullerton and the Orange County Hispanic Chamber of Commerce. The purpose of this grant is to provide no-cost technical assistance to entrepreneurs and small business owners in the Orange County. The SBDC is seeking applications for a Small Business Expert. Work Schedule Up to 19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the hours of 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Applications will be reviewed beginning 02/21/2022. Typical Activities Under minimal supervision of the Director, the Small Business Expert will work independently to: Provide SBDC consulting, training and information services in the region to pre-venture, start-up, small and medium size businesses. Maintain client database by preparing detailed written assessment and make recommendations for improvements. Keep abreast of business trends, techniques, and processes. Work collaboratively with peers and the business community to expand expertise. Community outreach responsibilities will include public presentations to key stakeholders and service on appropriate boards and committees related to economic development. Travel as required to perform cross county-wide job functions. Complete all forms and maintain client files as required by the SBA. Document information, assistance, and outcomes of sessions with clients related to consulting and training activities performed by the consultant. Provide Center with timely reports related to milestones and success stories of client’s economic outcomes. Individual must conduct own lead generation through creating partnerships with cities, chambers of commerce, business associations, etc to find clients. AREAS OF EXPERTISE IESBDC is actively recruiting Small Business Expert consultant trainers who can create and deliver instructional content and provide one on one consultation in the following areas: Generalist: Feasibility and Business Modeling Business Planning Breakeven and Pro Forma analysis Industry Specific Retail and Merchandising Food and Catering Makers and Product Development Tourism Product Development and Service Design Features & Benefits Manufacturing or Assembly Process Market & Customers Market Research Industry Sizing Customer Segmentation Target Market Advertising & Sales Marketing Mix Strategy and Tactics Sales Planning Digital advertising Website creation and management WordPress Search engine optimization Analytics Financials Part I Costs: COGS/COSS, Fixed Costs and Start Up Costs Using Excel To Create Financials Projections: Revenue, Break Even and Profit Statements: Profit and Loss, Cash Flow and Balance Sheets Personnel/ Human Resources Compliance Time Management Personal Support Systems Hiring Debt and Equity Owner’s Investment SBA loans Microloans Minimum Qualifications Education & Experience: Bachelor’s degree in a business-related field is preferred; or equivalent experience in business management; or equivalent experience in financial analysis; or Bachelor’s degree in any field with either two years of business management or business ownership. Additional Qualifications: Be able to offer consulting expertise in 1 or more areas in business management items 1-9 Preferred Qualifications Current or past small business owner. EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. CSU policy requires all faculty, staff and students (on or off campus) to be immunized (i.e. vaccinated) against the virus that causes COVID-19. As part of the campus community, CSUSB requires all UEC employees to be fully vaccinated against COVID-19, or present a medical or religious exemption and any appropriate back up documentation. Fully vaccinated is defined as having the last immunization shot at least 14 days prior to the date being evaluated. Current and new employees of UEC are required to adhere to this policy by September 20, 2021 and remain in adherence after that date. All employees are also required to submit a daily health screen to access any on or off campus location. Advertised: Feb 04 2022 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, part time, non-benefited position through 12/30/2022 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $40.00-$50.00 per hour. Location: Riverside and San Bernardino Counties Program Summary: The Orange County / Inland Empire Small Business Development Center is a federal program partially funded by the U.S. Small Business Administration & the California Governor’s Office of Business & Economic Development. The SBDC is hosted by CSU, Fullerton and the Orange County Hispanic Chamber of Commerce. The purpose of this grant is to provide no-cost technical assistance to entrepreneurs and small business owners in the Orange County. The SBDC is seeking applications for a Small Business Expert. Work Schedule Up to 19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the hours of 8:00 am - 5:00 pm though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Applications will be reviewed beginning 02/21/2022. Typical Activities Under minimal supervision of the Director, the Small Business Expert will work independently to: Provide SBDC consulting, training and information services in the region to pre-venture, start-up, small and medium size businesses. Maintain client database by preparing detailed written assessment and make recommendations for improvements. Keep abreast of business trends, techniques, and processes. Work collaboratively with peers and the business community to expand expertise. Community outreach responsibilities will include public presentations to key stakeholders and service on appropriate boards and committees related to economic development. Travel as required to perform cross county-wide job functions. Complete all forms and maintain client files as required by the SBA. Document information, assistance, and outcomes of sessions with clients related to consulting and training activities performed by the consultant. Provide Center with timely reports related to milestones and success stories of client’s economic outcomes. Individual must conduct own lead generation through creating partnerships with cities, chambers of commerce, business associations, etc to find clients. AREAS OF EXPERTISE IESBDC is actively recruiting Small Business Expert consultant trainers who can create and deliver instructional content and provide one on one consultation in the following areas: Generalist: Feasibility and Business Modeling Business Planning Breakeven and Pro Forma analysis Industry Specific Retail and Merchandising Food and Catering Makers and Product Development Tourism Product Development and Service Design Features & Benefits Manufacturing or Assembly Process Market & Customers Market Research Industry Sizing Customer Segmentation Target Market Advertising & Sales Marketing Mix Strategy and Tactics Sales Planning Digital advertising Website creation and management WordPress Search engine optimization Analytics Financials Part I Costs: COGS/COSS, Fixed Costs and Start Up Costs Using Excel To Create Financials Projections: Revenue, Break Even and Profit Statements: Profit and Loss, Cash Flow and Balance Sheets Personnel/ Human Resources Compliance Time Management Personal Support Systems Hiring Debt and Equity Owner’s Investment SBA loans Microloans Minimum Qualifications Education & Experience: Bachelor’s degree in a business-related field is preferred; or equivalent experience in business management; or equivalent experience in financial analysis; or Bachelor’s degree in any field with either two years of business management or business ownership. Additional Qualifications: Be able to offer consulting expertise in 1 or more areas in business management items 1-9 Preferred Qualifications Current or past small business owner. EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. CSU policy requires all faculty, staff and students (on or off campus) to be immunized (i.e. vaccinated) against the virus that causes COVID-19. As part of the campus community, CSUSB requires all UEC employees to be fully vaccinated against COVID-19, or present a medical or religious exemption and any appropriate back up documentation. Fully vaccinated is defined as having the last immunization shot at least 14 days prior to the date being evaluated. Current and new employees of UEC are required to adhere to this policy by September 20, 2021 and remain in adherence after that date. All employees are also required to submit a daily health screen to access any on or off campus location. Advertised: Feb 04 2022 Pacific Standard Time Applications close: Closing Date/Time:
Westminster, Colorado
West View Recreation Center, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Apr 23, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf Shop Associate position performs work of a varied and routine nature, which includes providing exceptional guest service in Golf Shop and outside on the golf course. This position is responsible for handling money, operating point of sale/tee time computer system and maintain the appearance of the golf shop, as well as pace of play and enforcement of course policies and procedures. This position works at both Legacy Ridge and Walnut Creek Golf Preserve. This position requires the availability to work varied hours including holidays, evening, early mornings, and weekends. Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Understand and carry out oral and written instructions Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems Handle consistent cash transactions accurately Demonstrate ability to perform standard First Aid and CPR JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Works with point of sale, tee time reservation system, answers phones and greets guests in a friendly and professional mannerResponsible for initial and ongoing training of all seasonal, hourly, volunteer and golf personnel on City policies, procedures and golf operations.Updates Daily Stand Up Logs monthly and communicates with golf staff and food and beverage on upcoming eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresEnsures that the facility is safe for all guests and staff by following policy and proceduresHandles guest payments, cash receipts, gift card, returns and reconcile at end of shiftAssists in marketing efforts including proofing seasonal brochures, flyers and special eventsCoordinates and completes assigned projects in a timely manner at both facilitiesCommunicates, audits and reports operational procedures between both facilitiesMaintains lost and found, rental club inventory and adherence to facility policy and procedureCleans golf shop, including straightening clothes racks, dusting and vacuuming, steaming clothes and inventory managementServes as a professional ambassador of the department and City by maintaining a professional image, exceptional public speaking skills with a creative and energetic approachKnowledge of all facility policies and procedures to act as facility supervisor in the absence of Golf ProfessionalMaintains regular and punctual attendance Other Duties and Responsibilities Monitors and maintains on course pace of play and regulates guest conduct in accordance with policy at each facilityAssists guest with cart check-out, course information, shuttle rides and booking tee timesAssists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentationAssists Golf Professionals with outside operations, tournament operations and running successful eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresOrders, organizes, and re-stocks supplies, materials and forms Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for employment Preferred : Cash handling experience Retail sales experience A minimum of one (1) year customer service experience in a fast-paced environment Experience working at a golf course or playing golf Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level high-use public facility; may run to address an emergency situation Frequently squat, bend, kneel, twist, climb, balance and reach over head to perform daily tasks Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; frequent use light and firm grasp for golf and recreational equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work is constantly performed indoors and outdoors with exposure to extreme temperatures. Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year-round. This is a high public contact position having frequent exposure to a very fast-paced environment. This position requires a great deal of communication with golf personnel, the public and outside agencies. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Physical Must be legally entitled to work in the United States We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Apr 16, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf Shop Associate position performs work of a varied and routine nature, which includes providing exceptional guest service in Golf Shop and outside on the golf course. This position is responsible for handling money, operating point of sale/tee time computer system and maintain the appearance of the golf shop, as well as pace of play and enforcement of course policies and procedures. This position works at both Legacy Ridge and Walnut Creek Golf Preserve. This position requires the availability to work varied hours including holidays, evening, early mornings, and weekends. Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Understand and carry out oral and written instructions Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems Handle consistent cash transactions accurately Demonstrate ability to perform standard First Aid and CPR JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Works with point of sale, tee time reservation system, answers phones and greets guests in a friendly and professional mannerResponsible for initial and ongoing training of all seasonal, hourly, volunteer and golf personnel on City policies, procedures and golf operations.Updates Daily Stand Up Logs monthly and communicates with golf staff and food and beverage on upcoming eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresEnsures that the facility is safe for all guests and staff by following policy and proceduresHandles guest payments, cash receipts, gift card, returns and reconcile at end of shiftAssists in marketing efforts including proofing seasonal brochures, flyers and special eventsCoordinates and completes assigned projects in a timely manner at both facilitiesCommunicates, audits and reports operational procedures between both facilitiesMaintains lost and found, rental club inventory and adherence to facility policy and procedureCleans golf shop, including straightening clothes racks, dusting and vacuuming, steaming clothes and inventory managementServes as a professional ambassador of the department and City by maintaining a professional image, exceptional public speaking skills with a creative and energetic approachKnowledge of all facility policies and procedures to act as facility supervisor in the absence of Golf ProfessionalMaintains regular and punctual attendance Other Duties and Responsibilities Monitors and maintains on course pace of play and regulates guest conduct in accordance with policy at each facilityAssists guest with cart check-out, course information, shuttle rides and booking tee timesAssists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentationAssists Golf Professionals with outside operations, tournament operations and running successful eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresOrders, organizes, and re-stocks supplies, materials and forms Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for employment Preferred : Cash handling experience Retail sales experience A minimum of one (1) year customer service experience in a fast-paced environment Experience working at a golf course or playing golf Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level high-use public facility; may run to address an emergency situation Frequently squat, bend, kneel, twist, climb, balance and reach over head to perform daily tasks Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; frequent use light and firm grasp for golf and recreational equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work is constantly performed indoors and outdoors with exposure to extreme temperatures. Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year-round. This is a high public contact position having frequent exposure to a very fast-paced environment. This position requires a great deal of communication with golf personnel, the public and outside agencies. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Physical Must be legally entitled to work in the United States We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 5/6/2024 8:30 AM Mountain